USE & CARE MANUAL
Free Standing Ranges
RCS (Open/Sealed)
RNB
RPB
Heritage Classic
Platinum™
1
Precious Metals
750355
BlueStar® Free Standing Range Use & Care Manual
MODELS RCS, RPB, RNB, Heritage, Platinum, Precious Metals
THIS APPLIANCE WAS DESIGNED FOR EASE OF INSTALLATION AND OPERATION. HOWEVER, WE
RECOMMEND THAT YOU READ ALL SECTIONS OF THIS MANUAL BEFORE YOU BEGIN INSTALLATION.
INSTALLATION MUST BE PERFORMED BY AN APPROVED GAS INSTALLER OR GAS SERVICE TECHNICIAN OR
THE WARRANTY IS VOID. IN THE COMMONWEALTH OF MASSACHUSETTS A LICENSED PLUMBER OR GAS
FITTER CAPABLE OF REVIEWING AND PERFORMING THE MANUFACTURER’S INSTALLATION CHECKLIST
SHOULD INSTALL THIS APPLIANCE. THE INSTALLATION CHECKLIST IS INCLUDED AT THE REAR OF THIS
BOOKLET.
DO NOT REMOVE PERMANENTLY AFFIXED LABELS, WARNINGS OR DATA PLATES FROM YOUR APPLIANCE.
THIS MAY VOID THE MANUFACTURER’S WARRANTY AND/OR HINDER EFFECTIVE SERVICING AND
MAINTENANCE.
THESE INSTRUCTIONS ARE TO REMAIN WITH THE APPLIANCE AND THE CONSUMER IS TO RETAIN THEM FOR
FUTURE REFERENCE.
WARNING: If the information in this manual is not followed exactly, a
fire or explosion may result causing property damage, personal injury
or death.
Do not store or use gasoline or other flammable vapors and
liquids in the vicinity of this or any other appliance.
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WHAT TO DO IF YOU SMELL GAS
Do not try to light any appliance
Do not touch or activate any electrical switch
Do not use any phone in your building
I
ediately all your gas supplier fro a eigh or’s pho e.
Follow the gas supplier’s i stru tio s.
If you cannot reach your gas supplier, call the fire department
Installation and service must be performed by a qualified
installer, service agency or the gas supplier.
NOTE: WARRANTY SERVICE MUST BE PERFORMED BY AN AUTHORIZED SERVICE AGENT. YOU MAY
REQUEST WARRANTY SERVICE BY CALLING 800-449-8691. YOU MAY ALSO REQUEST SERVICE VIA THE
INTERNET BY SUBMITTING THE SERVICE REQUEST FORM AT WWW.BLUESTARCOOKING.COM
In the Commonwealth of Massachusetts, gas connections must be performed by a licensed plumber or
licensed gas fitter.
Proposition 65 Warning
WARNING AND IMPORTANT SAFETY NOTICE RELATING TO CARBON MONOXIDE: The California Safe
Drinking Water and Toxic Enforcement Act requires the Governor of California to publish a list of substances
known to the state to cause cancer, birth defects or other reproductive harm, and requires businesses to warn
customers of potential exposure to such substances. Carbon Monoxide is one such substance known to the
state to cause birth defects or other reproductive harm. Operation of this product could expose you to carbon
monoxide if the air shutter are not adjusted properly. Directions on how to adjust the air shutters properly can
be found in more detail in the MAINTENANCE section of the Use & Care Manual.
© Copyright 2013 Prizer –Painter Stove Works, Inc. All specifications are subject to change without prior notification
2
IMPORTANT SAFETY INSTRUCTIONS
SAVE THESE INSTRUCTIONS
Read all instructions before using your appliance. Follow these important safety precautions to reduce the risk of fire,
electric shock, personal injury or property damage.
Do not remove permanent labels, warnings or data plates including the serial number from your appliance. Removal may
void the manufacturer’s warranty and/or hinder effective servicing and maintenance.
If the information in this manual is not followed exactly, a fire or explosion may result causing property
damage, personal injury or death.
Do not store gasoline, aerosol cans, sealed containers or any flammable vapors and liquids in the vicinity
of this or any other appliance. Do NOT operate the convection fan during the initial pre-heat of the oven or
while broiling.
If You Smell Gas
 Do not try to light any appliance.
 Do not touch or activate any electrical switch.
 Do not use any phone in your building.
 Immediately call your gas supplier from outside your home. Follow the gas supplier’s instructions.
 If you cannot reach your gas supplier, call the fire department.
Installation must be performed by an approved gas installer or gas service technician or the warranty is
void. In the Commonwealth of Massachusetts a licensed plumber or gas fitter capable of reviewing and
performing the manufacturer’s installation should install this appliance.
Tipping Hazard
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A child or adult can tip the range over which may cause serious personal injury or death.
Make sure the anti-tip bracket is securely installed.
Ensure the anti-tip bracket is engaged when the range is moved.
Do not operate the range without the anti-tip bracket in place.
3
GENERAL SAFETY INSTRUCTIONS
SAVE THESE INSTRUCTIONS
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Your appliance should be installed by a qualified gas installation technician. Have the technician show
you the exact location of the gas shutoff valve on the incoming gas line so you know how to turn off
the gas if necessary.
Never use this appliance as a space heater to warm a room. Doing so may result in carbon monoxide
poisoning and overheating of the oven.
Do not touch the hot surfaces of the range including the burners, burner grates, cooktop, backguard,
oven and oven door interior.
Before any maintenance or repairs are performed, disconnect the appliance from the electric supply.
In the event of a power failure, do not attempt to operate the appliance or light any of the burners. This
is a gas fired appliance that uses electrical components such as the ignition and safety devices.
Do not attempt to repair or replace any part of this appliance unless specifically instructed to do so in
this manual. In-warranty service must be performed by an authorized service agency.
Only use this appliance for the intended purposes described in this user manual.
This appliance should be operated with a properly sized and operational ventilation hood.
The ventilation and flue ways of this appliance must remain unobstructed at all times.
Additional care should be exercised if your appliance is equipped with a high-shelf. During heavy or
continued use this shelf may become hot. Do not place combustible materials or plastics on this shelf.
Do not sit, stand, or climb on any part of the appliance including the oven door and cooktop. Serious
injury may occur.
Do not store items of interest to children above the appliance.
Never leave the appliance unattended during use. Boil-overs may occur, causing spills which may
ignite.
IMPORTANT SAFETY INFORMATION
SAVE THESE INSTRUCTIONS
KEEP FLAMMABLE MATERIALS AWAY FROM THE RANGE AND OVEN BURNER
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BlueStar’s Platinum™ Series PowR Oven™ uses open flame technology. Flammable materials inside
the oven when the oven is in use may ignite.
Do not store flammable materials on, in or near the appliance. Keep the appliance area clean and free
of combustible materials, gasoline and other flammable vapors and liquids, aerosol and sealed
containers like baby food jars. Check before each use to make sure that no hazardous materials are in
the area.
Never wear loose fitting clothing or garments with loose sleeves or strings while using this appliance.
Use care when reaching over the range or into the oven.
Do not let cooking grease accumulate in or near the range or inside the oven, since it may ignite.
Clean the grease drip trays and ventilation hood filters frequently to prevent grease build-up.
4
IN THE EVENT OF FIRE, TAKE THE FOLLOWING STEPS TO PREVENT INJURY AND FIRE SPREADING
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Do not use water on grease fires. Never pick up a flaming pan. Turn off the controls and smother the
flaming pan with a fitted lid, cooking sheet or large flat tray.
If there is a fire in the oven, turn off the oven and keep the oven door closed.
It is recommended you purchase a multi-purpose dry chemical or foam-type fire extinguisher for your
home. Store it in close proximity to your appliance.
COOKTOP SAFETY INSTRUCTIONS

The push-in and turn control knobs on this appliance are designed to be child-safe, however are not a
guarantee of safe operation.
 Do not leave children alone or unattended in the kitchen while the appliance is in use.
 When flaming liquor or other spirits, and if your appliance is installed under a ventilation hood, TURN
THE FAN OFF. The draft created could cause the flames to spread.
 Turn pot and pan handles inward so they do not extend over adjacent burners or the front of the range
to reduce the risk of burns, igniting flammable materials, and spillage.
 After use do not touch the range surface until completely cooled.
 Never leave the surface burners unattended at medium or high heat settings. Foods, especially oily
foods, may ignite resulting in fire that could spread to surrounding cabinets.
 Never leave oil unattended while frying. If allowed to heat beyond its smoking point, oil may ignite
resulting in fire that may spread to surrounding cabinets. Use a deep fry thermometer whenever
possible to monitor oil temperature and operate with safe limits.
 To avoid oil spillover and fire, use a minimum amount of oil when shallow pan-frying and avoid
cooking frozen foods with excessive amounts of ice.
 Use proper pan size and avoid pans that are unstable or easily tipped. Select cookware that is
matched to the size of the burner. Burner flames should be adjusted so that they do not extend
IMPORTANT
SAFETY
beyond the
bottomINFORMATION
of the pan. Excessive flames may be hazardous.
 When
using
glass/ceramic cookware, make sure it is suitable for cooktop service. Some materials
SAVE
THESE
INSTRUCTIONS
may break because of sudden change in temperature.
 Do not use cookie sheets or aluminum foil to cover the grates or line any part of the cooktop. Doing so
may result in carbon monoxide build-up and poisoning, over heating the cooktop surfaces, or a
potential fire hazard.
5
OVEN SAFETY INSTRUCTIONS
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Do NOT operate the convection fan during the initial pre-heat of the oven or while broiling.
The Platinum™ Series oven operates with an OPEN FLAME. Improper use of the oven may result in
a FIRE HAZARD. Please review page 28 for more safety instructions.
Do NOT cover the bottom of the oven floor with aluminum foil or any oven liner.
Only use dry potholders. Moist or damp potholders on hot surfaces may result in steam burns. Do not
allow potholders to touch hot burner areas. Do not use a towel or other bulky material as a potholder.
Do NOT heat unopened food containers or jarred products like baby food in the oven. The built-up
pressure may cause the container to explode.
Keep the oven door closed at all times when lighting the oven and broiling. Open only to insert or
remove food.
Do NOT cover an entire oven rack with any material such as aluminum foil. It will block airflow
throughout the oven and may cause carbon monoxide poisoning. Aluminum foil linings may trap heat,
creating a fire hazard.
Do NOT use a silicone mat on the bottom of the oven. This will block airflow throughout the oven and
may cause carbon monoxide poisoning.
Do NOT place any pot, pan or food directly on the oven floor when baking.
Do NOT put your face near the infrared broiler.
Do NOT store food, pots or pans, cooking equipment or containers in the oven when not in use.
Keep the oven free from grease buildup. Grease in the oven may ignite.
Proposition 65 Warning
WARNING AND IMPORTANT SAFETY NOTICE RELATING TO CARBON MONOXIDE: The California Safe Drinking
Water and Toxic Enforcement Act requires the Governor of California to publish a list of substances known to the state to
cause cancer, birth defects or other reproductive harm, and requires businesses to warn customers of potential exposure
to such substances. Carbon Monoxide is one such substance known to the state to cause birth defects or other
reproductive harm. Operation of this product could expose you to carbon monoxide if the air shutter are not adjusted
properly. Directions on how to adjust the air shutters properly can be found in more detail in the MAINTENANCE section
of the Use & Care Manual.
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THANK YOU & WELCOME
Thank you for your purchase and welcome to the BlueStar® Family!
BlueStar® ranges are designed for discerning home chefs who demand restaurant-quality results in their own
kitchens. As the owner of a new BlueStar® range you can look forward to years of culinary excellence. You
will prepare meals with the speed and accuracy of a professional chef right in your own kitchen. All equipment
is designed and manufactured to the highest quality standards in the industry specifically to meet the needs of
the world’s most demanding chef: you. From simmering to sautéing, baking and broiling these versatile
ranges provide the flexibility you need in any cooking application. Please review and familiarize yourself with
this Use & Care Guide which includes operating and cleaning instructions as well as tips for getting the most
out of your range.
Since 1880, we have been handcrafting the highest quality ranges at our Pennsylvania factory. If your range
ever needs attention, please be sure to use a BlueStar® certified service provider recommended by our sales
service team. Our service team can be reached at 1-800-449-8691 or serviceteam@bluestarcooking.com.
Please take a few moments now to fill in the Service Information on PAGE 8 for your future reference. In the
event you require parts or service, this information will be needed to ensure you receive the highest quality
service we can provide.
We hope you enjoy your new range,
The BlueStar® Team
PLEASE NOTE: ALL RANGES SHOULD BE INSPECTED UPON ARRIVAL. PER THE WARRANTY ANY
COSMETIC ISSUES MUST BE REPORTED TO YOUR DEALER WITHIN 7 DAYS OF DELIVERY. THE
PERFROMANCE CHECKLIST MUST BE COMPLETED BY THE CERTIFIED INSTALLER WITHIN 15 DAYS
OF INSTALLATION AND SUBMITTED.
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SERVICE INFORMATION
Date of Purchase
Model Number
Serial Number
Dealer Name
Dealer Phone
Dealer Address
Date of Installation
Installer Name
Installer Phone
Installer Address
Your installer should complete the Performance Checklist, found in the Installation Manual or page 45
of this manual, before leaving your residence. Mail the completed checklist to: Warranty Department
Prizer-Painter Stove Works Inc. 328 June Avenue, Blandon, PA 19510.
NOTE: WARRANTY SERVICE MUST BE PERFORMED BY AN AUTHORIZED SERVICE AGENT. YOU
MAY REQUEST WARRANTY SERVICE BY CALLING 800-449-8691. YOU MAY ALSO REQUEST SERVICE
VIA
THE
INTERNET
BY
SUBMITTING
THE
SERVICE
REQUEST
FORM
AT
WWW.BLUESTARCOOKING.COM
In the Commonwealth of Massachusetts, gas connections must be performed by a
licensed plumber or licensed gas fitter.
8
GETTING STARTED
®
We know you are excited to start cooking and baking with your new BlueStar range. Before you begin, it is essential that
you follow these steps for safe and optimal use.
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Become familiar with all the parts of your range.
Remove and properly discard all temporary labels and packaging material from the cooktop, burners, burner grates,
oven exterior, oven interior, oven rack glides and oven racks. Remove all: cardboard, zip ties, paper and plastic
sheathing used as packaging.
ATTENTION
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Do not remove zip ties beneath the burners. These are needed to hold the igniter wires in place.
Wash all removable parts including ring grates, top grates, oven racks, and oven rack glides in hot, soapy water.
Rinse well and dry thoroughly. See the Care and Cleaning section.
Register your appliance by mailing the Performance Checklist, completed by your installer, and mail to the below
address. The Performance Checklist can be found in the Installation Manual or on page 45 of this manual or online at
www.bluestarcooking.com/support/product-registration/.
Warranty Department
Prizer-Painter Stove Works Inc.
328 June Avenue
Blandon, PA 19510
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ATTENTION
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Perform the Oven Burn-Off procedure before using your oven the first time. The Oven Burn-Off
removes all factory oils and residue.
Season your griddle or French Top before first use
Do NOT operate the convection fan during the initial pre-heat of the oven or while broiling.
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COOKTOP
BURNERS
BEFORE YOU BEGIN
ATTENTION
Each of your burners has a specific BTU (British Thermal Unit) rating. Before disassembly, note the
location of each burner. If a burner is replaced in the wrong position it may not function correctly.
Become familiar with the location of your burners. Below are the standard burner configurations.
Platinum Series Ranges: 24”, 30”, 36”, 48” and 60”
RNB Series Ranges: 24”, 30”, 36”, 48” and 60”
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BURNER OPERATION
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Push in and turn the control knob counter clockwise to HIGH to start the ignition process. The igniter will spark and
make a clicking sound. The clicking will stop after the burner ignites. The initial ignition may take a few seconds. You
may hear multiple clicks before it ignites.
After ignition, turn the knob to your desired setting.
Turn the knob to OFF to extinguish the burner. The flame may linger for several seconds until all the gas in the feeder
tube is burned off.
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ATTENTION
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If the burner does not ignite, see the Before Calling for Service section for possible causes and
solutions.
Burners have a re-ignite feature in case the flame is extinguished for any reason. It may take several
seconds for the burner to re-ignite.
Never operate the burner with the knob set between the HIGH and OFF position. The flame
will NOT re-ignite in this position and a gas leak could occur.
CAUTION
BURNER SETTINGS
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Burners can be set to any setting between LOW/SIMMER and HIGH.
The flame should be adjusted to not wrap around the bottom edge of any pot or pan using the knob.
ATTENTION
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If the flame is set too high in relation to the edge of the pot or pan, you might scorch the backguard or
other areas around your range
Do not leave empty non-stick pans on the French Top as the heat may damage the coating and the
French Top surface.
At the HIGH setting, flames should appear as a defined cone with a dark blue center and light blue outside. Some
yellow/orange flame may be seen depending on the type of gas and the supply line.
RING GRATES AND TOP GRATES
OPEN BURNER MODELS TIP: When placing the top grate back on the burner support, locate the sides with the raised
edges and ensure they are positioned to the left/right side of the burner. Insert the ring grate into the top grate by aligning
the small notch in the top grate with the small indents in the ring grate.
If the top grate is unsteady, remove both the top & ring grates, and adjust the four screws in the corners underneath the
top grate accordingly to even out the top grate.
SEALED BURNER MODELS TIP: When placing the top grate back on the cooktop, locate the pin on the bottom of the
grate and place inside the positioning holes of the cooktop.
Simmer Burner (some models)
The SIMMER burner gives you a choice of simmer settings from SIMMER to HIGH. The SIMMER setting can be used to
gently melt chocolate and hold delicate sauces at low temperatures.
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For the lowest simmer setting, push in and turn the knob to HIGH to ignite the burner, then turn counter clockwise to
the SIMMER setting on the knob.
o For burners without the SIMMER setting marked on the control knob, push in and turn the control knob to
HIGH to initially ignite the burner, then turn the knob counterclockwise past the LOW indicator until the knob
stops.
For best simmer results only use the simmer burner. To locate the simmer burner on your range, reference the
burner configurations in this manual. The simmer burner is located in the back left position of most ranges.
12
Your ring grates, top grates and burner heads may darken over time with use. This is normal.
ATTENTION
TIP: To prevent your burners from darkening at an uneven rate, rotate the ring grate and top grates between more and
less active burners.
BURNER CLEANING
Ring Grates and Top Grates
TIP: Clean spills as soon as possible to prevent sticking and build up.
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When burner is cool, remove the ring grate, top grate and center filler grate (30” models only).
Wash in hot, soapy water. Rinse well and dry thoroughly to prevent rusting.
Handle gently to prevent nicks/chips, which can lead to rusting
TIP: If you have a nick or chip you can season the area to prevent rusting. Nicks or chips are not covered under warranty.
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Put corn oil or other high smoke point oil on a paper towel and rub onto rusted area.
Wipe away excess oil and replace the part on the range.
ATTENTION
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For heavy soiling, use a commercially available oven cleaner. Follow the cleaner manufacturer’s
instructions.
CAUTION
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Do not submerge the burner grates in water for extended periods of time. Prolonged exposure to moisture
may cause rusting.
Make sure the cleaning chemicals do not contact any stainless steel or painted surface on your
appliance.
Reinstall grates in cooktop and make sure they are seated properly, and do not move unsteadily from side
to side.
Burner Caps (Sealed Burner Models Only)
ATTENTION
Burner caps locations are specific to the valves on the front of the unit. If burner caps are removed for
cleaning or other purposes, they must be re-installed in the same location they were removed from.
Failure to do so may result in a burner that will not light or possibly have a high flame.
TIP: Clean spills as soon as possible to prevent sticking and build-up, and to keep the burner ports clear.
 For fresh spills, make sure burner is cool and clean with a cloth and hot water.
Burner Heads (Open Burner Models Only)
ATTENTION
Burner head locations are specific to the valves on the front of the unit. If burner heads are removed for
cleaning or other purposes, they must be re-installed in the same location they were removed from.
Failure to do so may result in a burner that will not light or possibly have a high flame.
TIP: Clean spills as soon as possible to prevent sticking and build-up, and to keep the burner ports clear.
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For fresh spills, make sure burner is cool and clean with a cloth and hot water.
If needed, the burner head can be removed for cleaning:
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When cool, remove the ring grate and top grate.
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Lift the burner head up and slide the burner head unit including the venturi tube up and slightly toward the
back of the range so it clears the metal bar.
Disconnect the orange igniter wire from its connector.
Gently clean the exterior of the burner head with warm, soapy water. DO NOT submerge the burner head
in water. Rinse well and dry thoroughly.
If the burner ports are clogged, use a push pin, safety pin or other metallic device to carefully clear the
hole. Do NOT use a toothpick or any object that could become stuck in the hole.
Replace the burner head by sliding the burner head unit underneath the metal bar; be sure the air shutter
of the venturi tube slides over and is centered on the gas valve jet.
Reconnect the orange igniter wire to the connector.
Set the burner head in place.
Replace the top grate and ring grate.
ATTENTION
If the igniter wire is wet, you will hear clicking and the burner will not ignite. Wait and try again.
It will light after drying.
Burner might ignite but clicking may continue until igniter dries.
WOK COOKING
Every burner is wok fitted and can be used for wok cooking without a separate wok ring (open burner units only).
TIP: For best results, use your range’s highest BTU rated burner for stir-frying, which are located in the front of the range.
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When burner is cool, remove the ring grate from your selected burner.
Position your curved-bottom wok on the open burner cradle of the top grate.
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INTEGRATED GRIDDLE (SOME MODELS)
Before You Begin
You must season your integrated griddle before using. The seasoning process prevents food from sticking and the griddle
from rusting. After seasoning, with time and use, your griddle will darken and develop a rich blue/black color, which is
normal.
ATTENTION
If you purchased a cast iron griddle separately, do NOT follow the seasoning directions.
Seasoning Your Integrated Griddle
ATTENTION
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Remove and discard all temporary factory labels and packaging, including stainless steel griddle cover.
Wipe off any factory oils and residue with a soft cloth.
Using a dry cotton towel, apply a light coating of high smoke point oil such as corn oil to the griddle’s cooking surface.
Smoke point of the oil must be over 450°F.
Use a different dry cotton towel and wipe away the excess oil.
Push in and turn the griddle burner control knob counter clockwise to the 300°F setting.
Allow griddle to preheat for 30 minutes. Note: As the griddle heats, it will likely change color to varying shades of
blue/black. This is normal and part of the seasoning process.
WARNING
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Griddle is very hot! Use care with next steps to prevent burns. Do not remove griddle from cooktop.
After 30 minutes at 300°F, use a dry cotton towel and remove the excess oil from the griddle’s surface.
Using a clean, dry cotton towel, apply another coat of corn oil to the griddle’s surface.
Increase the heat setting on the griddle to 325°F. Wait 15 minutes.
Increase the heat setting on the griddle to 350°F. Wait 15 minutes.
Increase the heat setting on the griddle to 375°F. Wait 15 minutes.
ATTENTION
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The complete seasoning process takes approximately 90 minutes and requires attention.
Do NOT heat the griddle beyond 375°F during the seasoning process.
Turn the griddle burner knob to OFF. The griddle is still hot.
While the griddle is hot, and with extreme care, use a clean, dry cotton towel to remove excess oil.
Your griddle is now ready for use.
TIP: If food begins sticking to the griddle over time, repeat the seasoning process as needed.
Integrated Griddle Operation
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Push in and turn the griddle burner knob counter clockwise to the desired temperature setting.
Allow griddle to pre-heat 20-30 minutes before cooking, for optimal performance.
ATTENTION
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Turn off griddle when not in use.
Do NOT bang the griddle plate with metal utensils as this will damage the griddle surface.
Avoid gouging the griddle surface.
15
Integrated Griddle Cleaning
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Allow griddle to cool to room temperature.
Scrape off excess food with a spatula and wipe off used cooking oil.
For heavy soiling, use a nylon pad coated with a thin layer of cooking oil.
For stubborn stains, you may use a commercially available, FOOD SAFE griddle cleaner. Follow the cleaner
manufacturer’s instructions for use.
After every use, apply a light coating of high smoke point oil like corn oil to the griddle.
Wipe off excess using a clean dry cotton towel.
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ATTENTION
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Never flood a hot griddle plate with cold water. This may cause the griddle grate to crack or warp, and
will void your warranty.
Do NOT use soap directly on griddle surface, residue may remain on the surface of the griddle
affecting flavor of food.
If you choose to remove and wash your griddle plate in hot, soapy water, you must re-season the
griddle using the seasoning process.
To prevent rust, do NOT allow your griddle to stand without a fresh coating of oil.
Check the grease tray after each use to prevent overflowing.
16
CHARBROILER (SOME MODELS)
Before You Begin
Your charbroiler grate is reversible. One side has narrow slats for use with delicate foods like fish and some vegetables.
The other side has wider slats for use with larger foods items like steak and chicken. Before igniting the burner, decide
which side is best for the dish you are preparing and place that side face up.
CAUTION
Do not light the charbroiler with food on the grates.
Charbroiler Operation
Etching on front control panel to indicate Griddle knob.
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Push in and turn the charbroiler burner control knob counter clockwise to HIGH.
The hot surface igniter will glow and the burner will ignite.
ATTENTION

The ignition process may take up to three minutes. You might smell gas before the broiler lights. This is
normal.
After ignition, turn the charbroiler control knob to adjust the flame to the desired height.
WARNING
Do NOT put your face or hair near the charbroiler.
Charbroiler Cleaning
 Allow grates to cool to room temperature.
 Remove the porcelain-coated cast iron grates and wash with hot, soapy water and a non-metallic grill brush. Rinse
well and dry thoroughly. Do not submerge grates in water for extended periods as this may cause rusting. If
charbroiler was submerged, do not use until completely dry. Using immediately after being submerged can damage
the surface.

For heavy soiling, use a commercially available oven cleaner. Follow the clea er a ufacturer’s i structio s.
Make sure the cleaning chemicals do not contact any stainless steel or painted surface on your
CAUTION
appliance.

Check the grease tray after each use to prevent overflowing.
17
FRENCH TOP (SOME MODELS)
Before You Begin
You must season your French Top surface before using. The seasoning process prevents the surface from rusting. After
seasoning, with time and use, your French Top surface will darken and develop a rich patina color which is normal.
Seasoning your French Top Surface
ATTENTION
WARNING
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The complete seasoning process takes approximately 60 minutes and requires attention.
French Top surface is very hot! Use care with next step to prevent burns.
Remove and discard all temporary factory labels and packaging.
Remove the two French Top rings from the cooktop.
Wash the French Top rings in hot, soapy water. Rinse well and dry thoroughly to prevent rusting.
Leave the French Top frame in place and wipe away all visible oils with warm water and dry with a cotton towel
Use a dry cotton towel to apply a light coating of high smoke point oil like corn oil to the ring and frame surfaces.
Use a different dry cotton towel to wipe away the excess oil.
Insert the French Top sections back into the cooktop, making sure they are seated properly.
Push in and turn the French Top burner control knob counter clockwise to HIGH. You will hear a clicking sound that
will stop when the burner ignites.
Allow the French Top to preheat for 15 minutes.
After 15 minutes, turn control knob to LOW. Wait 15 minutes.
Using extreme care, re-apply high smoke point oil like corn oil with a dry cotton cloth. Wait an additional 30 minutes.
Turn French Top burner control knob to OFF.
While griddle is hot, using extreme care, remove excess oil with a dry cotton cloth.
The French Top is ready for use.
TIP: As the French Top surface heats, it will change color to varying shades of blue and black. This is normal and part of
the seasoning process.
TIP: If you see rust spots on the French Top surface, repeat the seasoning process.
French Top Operation
Etching on front control panel to indicate French Top knob.


Push in and turn the French Top burner knob counter clockwise to HIGH.
Allow the French Top to pre-heat at least 15 minutes before using. The French Top will change color to different
shades of blue and black. This is normal and will permanently change color over time.
WARNING
The French Top’s center ring can reach temperatures above 700°F, use extreme caution when operating


Do not use silicone or plastic utensils on the French Top. They will be damaged when in contact with
the hot surface.
Do not leave non-stick pans on the French Top without food. This may cause damage to the pans.





Turn the French Top OFF when not in use.
Your French Top surface is NOT a cooking griddle and is NOT designed for direct contact with food.
Do NOT cook directly on the steel plates. Always use a pot or pan.
Do NOT bang the French Top surface with metal utensils or pans as this will damage the surface.
Avoid gouging the French Top surface.
CAUTION
ATTENTION
French Top Cleaning
 Allow the French Top to cool to room temperature.
18

After every use, apply a light coating of corn oil or high smoke point oil. Wipe off excess using a dry cotton towel.

ATTENTION



Never flood a hot French Top ring or surface with cold water. This may cause the French Top’s steel
plates to crack or warp, and will void your warranty.
If you choose to remove and wash your French Top rings in hot, soapy water, you must re-season the
surfaces using the seasoning process.
To prevent rust, do NOT allow your French Top to stand without a fresh coating of oil.
Check the grease tray after each use to prevent overflowing.
19
RAISED GRIDDLE/ BROILER – 12” AND 24” (HERITAGE CLASSIC MODELS ONLY)
Before You Begin
You must season your steel cooktop griddle plate before using. The seasoning process prevents food from sticking and
the griddle plate from rusting. After seasoning, with time and use, your griddle plate will darken and develop a rich dark
blue/black color which is normal.
Seasoning your Griddle
ATTENTION






The entire seasoning process takes approximately 75 minutes and requires attention.
Remove and discard all temporary factory labels and packaging.
Wipe off any factory oils and residue with a soft cloth.
Using a dry cotton towel, apply a light coating of high smoke point oil like corn oil to the griddle’s cooking surface.
Use a different dry cotton towel and wipe away the excess oil.
Push in and turn the griddle burner control knob counter clockwise to LOW.
Allow griddle to preheat for 30 minutes.
Note: As the griddle heats, it will likely change color to varying shades of blue and black. This is normal and part of the
seasoning process.
WARNING








Griddle is very hot! Use care with next step to prevent burns. Do not remove griddle from cooktop.
After preheating for 30 minutes, use a dry cotton towel and remove the excess oil from the griddle’s surface.
Using a clean, dry cotton towel, apply another coat of corn oil to the griddle’s surface.
Increase the heat setting on the griddle to MEDIUM. Wait 15 minutes.
Increase the heat setting on the griddle to HIGH. Wait 15 minutes.
Turn the griddle burner knob to OFF. The griddle is still hot.
With extreme care, use a clean, dry cotton towel to remove excess oil.
Your griddle is now ready for use.
The seasoning procedure may be repeated as needed over the life of your griddle.
TIP: If you see rust spots on the griddle surface, repeat the seasoning process.
Raised Griddle/Broiler Operation
Your Raised Griddle/Broiler has a broiler and a top griddle. The broiler is perfect for finishing foods like meringues, gratins
and crème brûlée.
WARNING
ATTENTION
The broiler and griddle heat at the same time. Do not use the griddle as a shelf while operating the
broiler.
If the igniter clicks more than 10 times, turn the control knob to OFF. Wait five minutes and try again.
Broiler:
 The heater has three rack positions. Position the broiler rack to the desired height, based on the thickness of the food
and the recipe’s guidelines.
 Push in and turn the Raised Griddle/Broiler control knob counter clockwise to HIGH. The spark igniter will click and
the burner will light.
 24” Model – There are two control knobs that heat the left and right side of the broiler that can be operated
independently or at the same time.
 Turn and adjust the control knob to the desired heat setting.
 The broiler is ready for use.
20
Griddle:
 Push in and turn the Raised Griddle/Broiler control knob counter clockwise to HIGH. The spark igniter will click and
the burner will light.
 24” Model – There are two control knobs that operate the left and right side of the griddle that can be operated
independently or at the same time.
ATTENTION


If the igniter clicks more than 10 times, turn the control knob to OFF. Wait five minutes and try again.
Turn and adjust the control knob(s) to the desired setting.
Allow the griddle to pre-heat for at least 30 minutes before cooking.
Raised Griddle/Broiler Cleaning
Broiler racks
 Allow the broiler rack and attached grease pan to cool to room temperature.
 Carefully remove the rack and grease pan. Discard the grease and wash the rack assembly in hot soapy water. Rinse
well and dry thoroughly.
Griddle
 Allow the griddle to cool to room temperature.
 Use a nylon spatula to scrape the remaining grease into the grease reservoir on the left side of the griddle.
 Wipe the griddle with a dry, clean cloth to remove any remaining grease.
 Apply a light coat of corn oil or other high smoke point oil to the griddle surface.
 Carefully remove the grease drip pan from the bottom of the raised griddle/broiler unit.
 Discard the grease and wash the drip pan in hot, soapy water. Rinse well and dry thoroughly.
21
INTERCHANGEABLE GRIDDLE/CHARBROILER SYSTEM (PLATINUM™ SERIES ONLY)
The Platinum™ Series Griddle/Charbroiler system allows for two-zone cooking, with up to 40,000 BTUs of heat. The cast
iron, interchangeable, griddle charbroiler system lets you use the griddle or charbroiler anywhere on the range top. Visit
bluestarcooking.com to see the system in action.
The Interchangeable Griddle Charbroiler System comes with 6 pieces.
1.
2.
3.
5.
6.
Cast iron frame (skirt) that holds the griddle or charbroiler in place
Cast iron, two-sided griddle (flat or ribbed surface)
& 4. Pair of cast iron, two-sided (narrow or standard slats) charbroiler grates that are placed side-by-side
Stainless steel diffuser (grease diverter), to protect the burners when using the charbroiler
Stainless steel cover, for use when the system is kept permanently on the range top
WARNING
All the pieces of the griddle charbroiler system will be hot during and after use. Use extreme caution while
cooking. Make sure the parts are cool before cleaning.
OPERATION



When the cooktop is cool, remove the ring grates and burner grates from any two, adjacent, front-to-back burners and
set aside. Burners must be removed from front to back, not left to right.
Place the cast iron frame over the two burners, making sure it is seated and level.
 If using the griddle, select either the flat or ribbed side and insert the griddle plate into the frame.
 If charbroiling, insert the stainless steel diffuser into the frame with the two sides seated in the frame indents.
Select either the narrow or standard slatted side and insert the two broiler grates into the cast iron frame.
Push in and turn each of the two burner control knobs to HIGH, to ignite the burners, and then turn to the desired heat
setting.
TIP – For easier clean-up, add some water to the grease pan underneath the charbroiler before using.
Cleaning
 Allow all parts to come to room temperature.
 For the cast iron frame, griddle, and charbroiler racks, wash with hot, soapy water and a non-metallic grill brush.
Rinse well and dry thoroughly.
 Do not submerge grates in water for extended periods as this may cause rusting.
 For the stainless steel diffuser, wash with hot, soapy water. Rinse and dry thoroughly. The stainless steel diffuser is
dishwasher safe.
Platinum Series Griddle Plate Temperature Control
Using the 15,000 BTU/25,000 BTU and the 18,000/22,000 BTU burners


To achieve a 350 degree cooking surface. Turn both burners to the high position for 2 minutes, then turn both burners
to the low position for 7 to 10 minutes. This will create an even 350 degree cooking surface.
To achieve a 400 degree cooking surface. Turn both burners to the high position for 3 1/2 minutes, then turn both
burners to the low position for 7 to 10 minutes. This will create an even 400 degree cooking surface.
22

To achieve a 500 degree cooking surface. Turn both burners to the high position for 6 minutes, then turn the 25,000
BTU burner to the low position and the 15,000 BTU burner to the medium position for 7 to 10 minutes. This will
achieve an even 500 degree cooking surface.
Using the Simmer and the 25,000 or 22,000 BTU burners



To achieve a 350 degree cooking surface. Turn both burners to the high position for 3 1/2 minutes, then turn both
burners to the low position for 10 to 12 minutes. This will create an even 350 degree cooking surface.
To achieve a 400 degree cooking surface. Turn both burners to the high position for 5 1/2 minutes, then turn both
burners to the low position for 10 to 12 minutes. This will create an even 400 degree cooking surface.
To achieve a 500 degree cooking surface. Turn both burners to the high position for 8 minutes, then turn the 25,000
BTU burner to the low position and the simmer burner to the medium position for 10 to 12 minutes. This will achieve
an even 500 degree cooking surface.
Platinum Series Charbroiler Temperature Contorl
Using the 15,000 BTU/25,000 BTU and the 18,000/22,000 BTU burners



To achieve a 350 degree cooking surface. Turn both burners to the high position for 9 minutes, then turn both burners
to the medium position for 7 to 10 minutes. This will create an even 350 degree cooking surface.
To achieve a 400 degree cooking surface. Turn both burners to the high position for 11 minutes, then turn both
burners to the medium position for 9 to 11 minutes. This will create an even 400 degree cooking surface.
To achieve a 500 degree cooking surface. Turn both burners to the high position for 15 minutes, then turn the 22,000
BTU or 25,000 BTU burner to the medium position and keep the 15,000 BTU burner to the high position for 13 to 15
minutes. This will achieve an even 500 degree cooking surface.
Using the Simmer and the 25,000 or 22,000 BTU burners


To achieve a 350 degree cooking surface. Turn both burners to the high position for 12 minutes, then while keeping
the simmer burner on high, turn the 25,000 BTU burner to the medium position for 10 to 12 minutes. This will create
an even 350 degree cooking surface.
To achieve a 400 degree cooking surface. Turn both burners to the high position for 20 minutes. This will create an
even 400 degree cooking surface. This is the maximum temperature you can achieve using the combination of 25,000
or 22,000 BTU and simmer burners.
23
OPERATING THE OVEN
BEFORE YOU BEGIN – ALL MODELS
Clean removable oven parts
 As part of installation protective plastic wrappers on stainless steel surfaces should be removed. These wrappers
must be removed before operation. Remove and properly discard all temporary labels and packaging material
including cardboard, zip ties, paper and wrapping from the oven, broiler pan, oven racks, oven rack glides and exterior
surfaces. Remove protective plastic wrap from any stainless steel surfaces.
ATTENTION


Do not remove zip ties located beneath the burners. These are needed to hold the igniter wires in place.
BEFORE turning on your oven for the first time, remove and wash oven racks and rack glides in hot, soapy water.
Rinse well and dry thoroughly. See the Care and Cleaning guide for more details.
Set glides, and racks aside until the Oven Burn-Off procedure is complete. Do NOT operate the convection fan during
the initial pre-heat of the oven or while broiling.
Oven Burn-Off Procedure
The entire Burn-Off Procedure takes about 100 minutes.
ATTENTION
CAUTION
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

Failing to perform the Oven Burn-Off procedure before first use may result in undesirable odors, flavors,
and excessive smoke when you use your oven the first time.
Make sure your appliance has been installed properly and all performance checks and adjustments are completed.
Turn on ventilation hood and make sure entire room is well-ventilated.
Check that the oven cavity is empty. Oven racks and guides or grease pans should NOT be in the oven.
Push in and turn the oven control knob counter clockwise to 300º. The blue oven indicator light will illuminate. The
blue indicator light will cycle on and off as the oven reaches and maintains the set temperature.
AFTER the blue indictor light turns off for the first time, turn on the convection fan. Wait 30 minutes.
Increase the oven temperature setting to 450º. Wait 60 minutes.
After 60 minutes, turn off the oven by turning the control knob clockwise to OFF position.
Allow oven to cool completely.
Insert oven rack guides and racks.
Your oven is now ready for use.
ATTENTION

New appliances are wiped clean with solvents at the factory prior to shipping. The Burn-Off procedure
burns off any remaining processing residue.
You may notice the following events during the Oven Burn-Off procedure. All are normal.
 Strong odor
 Some smoke
 Condensation on the front of the range including the oven door, oven window, control panel and side
panel.
Your oven is not a storage compartment. Do NOT place food, pots or pans, cooking equipment or storage
containers in the oven when not in use.
24
Oven Guides and Racks
Your oven has two standard racks and two five-position rack guides. Follow your recipe guidelines to determine the best
rack location for your dish.
TIP: For best results, center baking pans on the rack this will allow maximum air circulation around the food.

Always use an oven rack. Never place any food, pot, pan or tray directly on the oven floor.
Extension Rack (RNB & Platinum™ models only)
The RNB range comes with a rack that can be pulled out fully from the oven, making it easy to handle heavy items.
Although the full extension rack comes installed at the lowest position, it can be moved to any position.
Extension Rack Operation
Make sure oven is cool and rack is fully inserted into oven cavity.
To Remove
 Grasp the front of the rack and lift up slightly.
 Pull the rack towards you, until completely removed from oven cavity.
To Insert
 Grasp the slides of the rack, making sure that the slides are not extended. If extended, they can be closed by standing
the back end of the rack on the floor.
 With the front end of the rack angled up, insert the top tab over the rack guide position you want to use. Tilt the rack
down slightly so the bottom tab slides under the guide bar.
 Slide rack evenly into oven cavity.
 Once almost completely in the oven, secure the two tabs at the front of the extension rack in place by placing the rack
guide in between
 When fully inserted, secure the rack in place using the tab at the front of each slide.
OVEN RACKS AND GUIDES CLEANING




Make sure oven is cool.
Remove oven racks and guides.
Wash in hot, soapy water. Rinse and dry thoroughly.
Oven racks and guides are dishwasher safe.
25
Operating the Oven




Do NOT operate the convection fan during the initial pre-heat of the oven or while broiling.
Do NOT cover any slots, holes or passages on the bottom of the oven.
Do NOT cover an entire oven rack with any material such as aluminum foil.
Do NOT use a silicone mat on the oven floor.
Foil and silicone mats will block airflow into the oven and may cause carbon monoxide poisoning. Aluminum foil
linings may trap heat, creating a fire hazard.

Push in and turn the oven control knob counter clockwise to any temperature setting between 150º and 500°F. The
blue oven indicator light will illuminate indicating the oven is on and preheating.
ATTENTION


Although the oven is on, it may take up to three minutes for the oven burner to ignite. This is normal.
In about 10 minutes, the blue oven indicator light will turn off, indicating the oven sensor has reached the desired
temperature. However, it will take up to 30 minutes for the oven cavity to be fully preheated at that temperature.
The blue indicator light will turn on and off as the oven cycles to maintain the set temperature.
For best results, do not place your food into the oven until it is fully saturated at the desired temperature.
ATTENTION
You may observe the following during the pre-heating process. All are normal.
 Condensation on the front of the range including the oven door, oven window, control panel and side
ATTENTION
panel. It will disappear as the oven heats.
 Popping sounds as the metal in the oven expands.
26
Convection Baking and Roasting
Convection baking and roasting uses a fan inside the oven to circulate the heated air more evenly, resulting in better heat
distribution and a more consistent front to back, side to side, and top to bottom temperature.
In general, convection baking or roasting takes less time and at lower temperatures than traditional baking or roasting.
TIP
For best results when convection baking
 Reduce the recommended temperature by 25°F to 50°F.
 Reduce the recommended cooking time.
 Closely monitor the first batch of each new recipe.
 Keep a record of temperature, time and weight for each recipe. Adjust accordingly for the next batch.
 Place baking dishes at the center of racks for maximum air flow, allowing at least 1” between pans.
 Select a baking dish that has no or low sides like a broiler pan so that the air can circulate freely around the food.
 Covered dishes do not benefit from Convection Baking or Roasting.
WARNING
Do not use the Convection Fan during initial preheat or while broiling.
Operating the Convection Fan
Convection Fan Switch

Push in and turn the oven control knob counter clockwise to any temperature setting between 150º and 500°F. The
blue oven indicator light will illuminate, indicating the oven is on and preheating.
WARNING


Although the oven is on, it may take up to three minutes for the oven burner to ignite. This is normal.
Do not use the Convection Fan during the initial preheat cycle. Wait until the blue indicator light turns off,
signaling the oven has reached the desired set temperature before turning the convection fan on.
In about 10 minutes, the blue oven indicator light will turn off, indicating the oven sensor has reached the desired
temperature. It will take up to 30 minutes for the oven cavity to be fully preheated at that temperature. The blue
indicator light will turn on and off as the oven cycles to maintain the set temperature.
Turn the Convection Fan switch, located on the front control panel, to ON after the oven has pre-heated and the blue
oven indicator light has turned off. The convection fan can be turned on or off as desired from this point.
For best results, do not place your food into the oven until it is fully preheated at the desired temperature.
ATTENTION
CAUTION
After every use, after the oven is cooled, check the Convection Fan guard to make sure it is not
obstructed. Remove any food particles or obstructions like aluminum foil.
27
Operating the PowR Oven™ (Platinum™ Series Only)
BlueStar’s Platinum™ Series PowR Oven™ uses an open flame heating element, which provides faster pre-heating. The
power burner’s open flame is located in the center of the back wall of the oven cavity. A built-in fan turns on when on the
burner is in use, adding to its efficiency and consistency.










Use care when cooking with parchment paper, wax paper, aluminum foil or any other FLAMMABLE OR
COMBUSTIBLE MATERIALS. Also use care when cooking with oils, fats, spirits or other FLAMMABLE OR
COMBUSTIBLE SUBSTANCES. These materials may ignite if they come into contact with or in close
proximity to the open flame. Monitor the oven at all times when using such materials.
Do NOT allow flammable materials or substances to come in contact with the open flame of the power
burner located on the back wall of the oven cavity. Such materials could ignite if they come into contact
with or in close proximity to the burner flame.
Do NOT leave oven unsupervised when drying herbs, breads, mushrooms, etc. These may pose a fire
hazard.
Do NOT allow flammable or combustible cleaning substances to come into contact with or near oven’s
burner. Use caution to remove such substances before turning the oven on.
Do NOT store flammable materials on, in, or near the oven. Keep the oven area clean and free of
combustible materials, gasoline and other flammable vapors and liquids, aerosol and sealed containers like
baby food jars. Check before each use to make sure that no hazardous materials are in the appliance area.
Never wear loose fitting clothing or garments with loose sleeves or string while using the oven.
Inspect all food items before placing them in the oven for cooking. Some food items might be packaged in
flammable materials. Remove packaging before use.
Your oven is not a storage compartment. Do NOT place food, pots or pans, cooking equipment or storage
containers (including paper products such as pizza boxes) in the oven when not in use. These items will
ignite when the oven is turned on.
To prevent burns from the open flame, do not insert your hand near the back of the oven.
Do NOT cover an entire oven rack with any material such as aluminum foil. Do NOT use any mat or oven
liner on the oven floor.
These items may present a FIRE HAZARD. They will also block airflow through the oven and may cause
carbon monoxide poisoning or trap heat, creating a FIRE HAZARD.



Push in and turn the oven control knob counter clockwise to any temperature setting between 150º and 500°F. The
blue oven indicator light will illuminate indicating the oven is on and preheating.
 Although the oven is on, it may take up to one minute for the power burner to ignite. This is normal.
ATTENTION
 The power burner cycles frequently to reach and maintain the desired cooking temperature. The
power burner flame will automatically ignite and extinguish during this process.
In about 8 minutes, the blue oven indicator light will turn off, indicating the PowR Oven™ sensor has reached the
desired temperature. However, it will take up to 20 minutes for the PowR Oven™ cavity to be fully preheated at that
temperature.
The blue indicator light, located on the front control panel, will turn on every time the power burner ignites as the oven
cycles to maintain the set temperature.
You may observe the following during the pre-heating process. All are normal.
 Condensation on the front of the range including the oven door, oven window, control panel and side
ATTENTION
panel. It will disappear as the oven heats.
 Popping sounds as the metal in the oven expands
28
Convection Baking and Roasting
All Platinum™ Series PowR Oven™ are equipped with a Convection Fan. For even more efficient baking and roasting,
you can use your PowR Oven™ with the Convection Fan. If you choose to use the Convection Fan, standard
adjustments in temperature and time are recommended. The Convection Fan will always run at a low speed when the
power burner is on. The fan will run at a high speed when the burner is not lit and if the convection switch on the front
control panel is ON.
Convection Fan Switch
In general, Convection Baking and Roasting takes less time and at lower temperatures than traditional baking or roasting.
TIP
For best results when Convection Baking and Roasting
 Reduce the recommended temperature by 25°F to 50°F.
 Reduce the recommended cooking time.
 Closely monitor the first batch of each new recipe.
 Keep a record of temperature, time and weight for each recipe. Adjust accordingly for the next batch.
 Place baking dishes at the center of racks for maximum air flow, allowing at least 1” between pans.
 Select a baking dish that has no or low sides like a broiler pan so that the air can circulate freely around the food.
 Covered dishes do not benefit from Convection Baking or Roasting.
Operating the Convection Fan in the PowR Oven™
ATTENTION

Push in and turn the oven control knob counter clockwise to any temperature setting between 150º and 500°F. The
blue oven indicator light will illuminate indicating the oven is on and preheating.
ATTENTION



Do not use the Convection Fan to broil.


Although the oven is on, it may take up to one minute for the power burner to ignite. This is normal.
Do not use the Convection Fan during the initial preheat cycle. Wait until the blue indicator light turns
off, signaling the oven has reached the desired set temperature before turning the convection fan on.
In about 8 minutes, the blue oven indicator light will turn off, indicating the PowR Oven™ sensor has reached the
desired temperature. However, it will take up to 20 minutes for the PowR Oven™ cavity to be fully preheated at that
temperature.
The blue indicator light will turn on and off as the oven cycles to maintain the set temperature.
Turn the Convection Fan switch on the front control panel to ON after the oven has pre-heated and the blue oven
indicator light has turned off. The convection fan can be turned on or off as desired from this point.
You may observe the following during the pre-heating process. All are normal.
 Condensation on the front of the range including the oven door, oven window, control panel and side
ATTENTION
panel. It will disappear as the oven heats.
 Popping sounds as the metal in the oven expands
29
Operating the Infrared Broiler (All Models)







Keep the oven door closed at all times when lighting and broiling. Open only to insert
or remove food.
Leaving the oven door open throughout the cooking process could damage range
components.
Do NOT put your face near the infrared broiler.
Do NOT operate the convection fan while broiling.
With oven door shut, push in and turn the oven thermostat control knob counter clockwise to BR (broil).
The blue oven indicator light will illuminate.
The broiler igniter will begin to glow and the ceramic broiler burners will light. The broiler will cycle on and off to
maintain an even broiling temperature.
ATTENTION



It takes up to 3 minutes for the burners to light.
You may see a large flame at first. This is normal and will soon become a blanket of blue flame that
will glow red.
Note: The broiler and oven burner will not operate at the same time.
TIP
 Before turning the broiler on, determine the correct oven rack position based on the recipe, depth of the broiler pan,
and food thickness and move the oven rack to the correct position.
 You can use the broiler as soon as it is lit. No need for pre-heating.
30
Oven Cleaning




Do NOT clean the infrared ceramic broiler.
Do NOT apply commercial oven cleaners to the oven door gasket. Do NOT rub or scrub
the gasket since may damage the oven door seal.
Make sure cleaning chemicals do not come in contact with any stainless steel, painted
surfaces or the infrared ceramic broiler.
Do NOT use steel wool or metal pads to clean the interior oven walls. They may damage
or scratch the enamel coating.
ATTENTION


Make sure the area is well-ventilated when using commercial oven cleaners.
Line the floor beneath the oven door with several layers of newspaper or other protective material to
catch drips and run-off.
Oven Window
 When oven is cool, and after each use, use a cloth and warm soapy water to clean the interior oven door window to
remove baked-on stains. Rinse with clear water and dry thoroughly.
 For tougher stains, you can use glass cleaner. Follow cleaner manufacturer’s instructions.
TIP: To prevent build-up of residue on glass, clean window after each use.
Interior Oven Walls
 The oven interior is coated with porcelain enamel and can be cleaned with commercial oven cleaners. Follow the
cleaner manufacturer’s instructions. Do NOT use on door gasket, igniter, or infrared ceramic broiler.
 To loosen tough baked-on stains, lay a cloth soaked in hot water on the area for several minutes Do NOT use soap
and do NOT turn ON the oven.
Oven Fan Guard
 Clean the oven fan guard periodically. Keep the fan guard clear of obstructions.
 Apply commercial oven cleaner to cloth, not directly to the fan guard, to remove grease build-up and food particles.
Follow manufacturer’s cleaning instructions.
Oven Racks and Guides
 Remove and clean racks and guides in hot, soapy water. Rinse well and dry thoroughly.
 Racks and guides can be cleaned in the dishwasher.
31
CARE AND CLEANING
WARNING
PART/
MATERIAL
Make sure the cooktop surface and range are cool before cleaning.
CLEANING
FREQUENCY
ATTENTION
Do NOT use steel wool, metal
pads or abrasive cleaners.
Backguard
Burner Top
Grates / Cast
Iron / Burner
Caps
Clean with stainless steel cleaner. Follow
clea er a ufacturer’s i structio s.
As needed
Do not submerge in water for
extended periods as this may
cause rusting.
Wash grates in hot, soapy water. Rinse well
and dry thoroughly.
For heavy soiling, use a commercially
available oven cleaner. Follow the cleaner
a ufacturer’s i structio s.
With each use
Do NOT allow commercial oven
cleaner to touch painted or
stainless steel surfaces.
Do not submerge in water for
extended periods as this may
cause rusting.
Wash grates in hot, soapy water. Rinse well
and dry thoroughly.
Burner Ring
Grate/Cast Iron
Discoloration may occur with
heavy use.
With each use
Do NOT allow commercial oven
cleaner to touch painted or
stainless steel surfaces.
For heavy soiling, use a commercially
available oven cleaner. Follow the cleaner
a ufacturer’s i structio s.
Burner Ports /
Cast Iron
Use a push pin or safety pin to clear clogged
burner ports.
As needed
Do not use a wooden or plastic
toothpick, or any other
material that can break.
Charbroiler
Grates /
Porcelain coated
Wash in hot soapy water using a non-metallic
grill brush. Rinse well and dry thoroughly.
After every use
Clean the Charbroiler grease
Drip Pan after every use.
Convection Fan
Guard /
Porcelain
Enamel
Grease Pan
Remove obstructions like aluminum foil or
other particles.
Apply commercial oven cleaner to a cloth and
wipe the guard. Follow a ufacturer’s
instructions.
Remove from range. Discard grease and wash
in hot soapy water. Apply stainless steel
cleaner as needed with a rag, following
clea er a ufacturer’s i structio s.
Turn on ventilation fan and
make sure room is well vented.
Once a month;
more often
with frequent
use.
As needed
depending on
use.
Do NOT use steel wool, metal
pads or abrasive cleaners. They
may scratch and damage the
coating.
Do NOT use abrasive sponges
or steel wool.
32
Grease Pan
Insert (open
burner models
only)
Remove from range. Discard grease and wash
in hot soapy water. Apply stainless steel
cleaner as needed with a rag, following
clea er a ufacturer’s instructions.
As needed
Do NOT use abrasive sponges
or steel wool.
Do not clean grease pans
while oven is on.
Dishwasher safe.
Do not clean range right
after use, wait until range is
cool.
Caution: Grease pan handles
may be hot.
Do NOT use steel wool, metal
pads or abrasive cleaners.
Exterior Body /
Standard RAL
Colors
Exterior Body /
Stainless Steel
Clean with hot, soapy water. Rinse well and
dry thoroughly.
For tough stains, apply a cloth soaked in hot
water for several minutes. Scrape LIGHTLY
with a nylon or rubber spatula.
As needed
Do NOT allow citrus or tomato
juices to sit and dry on the
surface. Citric acid will discolor
stainless steel.
Do NOT use steel wool, metal
pads or abrasive cleaners.
Only moving in the direction of the grain,
clean with hot, soapy water. Rinse well and
dry thoroughly.
As needed
For tough stains, use a commercial stainless
steel cleaner and follow the cleaning
a ufacturer’s i structio s.
For tough stains, apply a cloth soaked in hot
water for several minutes. Scrape LIGHTLY
with a nylon or rubber spatula.
Do NOT use steel wool, metal
pads or abrasive cleaners.
As needed
Wipe surfaces with warm wet cloth. Dry with
a cotton towel. Apply a light coat of corn oil
or high smoke point oil.
Do NOT use any metal objects
to scrape the surface.
Do NOT allow citrus or tomato
juices to sit and dry on the
surface. Citric acid will discolor
stainless steel.
Be gentle when cleaning textured paint.
French Top
Do NOT use any metal objects
to scrape the surface.
Do NOT allow citrus or tomato
juices to sit and dry on the
surface. Citric acid can discolor
stainless steel.
Clean with hot, soapy water. Rinse well and
dry thoroughly.
Exterior Body /
Textured Paint
Do NOT use any metal objects
to scrape the surface.
As needed.
Make sure the French Top
always has a light coat of oil to
prevent rusting.
33
Clean with hot soapy water – light oil coating
after cleaning.
Griddle
No abrasive sponges
After every use
TIP: Pay extra attention to drip pan when
using the griddle.
Clean the griddle grease Drip
Pan after every use.
Turn on ventilation fan and
make sure room is well vented.
Do NOT clean the infrared
ceramic broiler. This can easily
crack.
Oven Interior /
Porcelain
Enamel
Use a commercial oven cleaner. Follow
cleaner a ufacturer’s i structio s.
Once a month;
more often
with frequent
use.
Do NOT apply commercial oven
cleaners to the oven door
gasket.
Do NOT rub or scrub the
gasket. This may damage the
oven door seal.
Do NOT use steel wool, metal
pads or abrasive cleaners. They
may scratch and damage the
coating.
Oven Racks and
Guides
Remove and wash in hot, soapy water. Rinse
well and dry thoroughly.
Dishwasher safe.
Once a month;
more often
with frequent
use.
Griddle: Follow Griddle cleaning instructions.
Raised
Griddle/Broiler
Wire racks: Follow Oven Rack cleaning
instructions
After every use
Do NOT put cold water on a
hot griddle.
Drip tray: Follow Drip Tray cleaning
instructions.
34
BEFORE CALLING FOR SERVICE
®
Check these helpful tips for any problems with your range. If you need additional help call BlueStar Customer Service at
1-800-449-8691.
COOKTOP
PROBLEM
Burner will not ignite – no
“clicking” sound
POSSIBLE CAUSE
SOLUTION
No electrical power to the unit.
Plug into a three-prong electrical outlet that is
properly grounded.
Open Burner Models Only:
Igniter not connected to lead wire.
Check and re-set circuit breaker for the unit.
Igniter not connected to the correct lead wire
Lead wire is worn on chipped.
Open Burner Models Only:
Connect igniter to orange lead wire.
Connect igniter to the orange lead wire
attached to the burner.
Lead wire is not connected to spark module.
Check for signs of wear or chips.
Burner will not ignite –
“clicking” sound, but no spark
Burner will not ignite –
“clicking” sound with spark
Gas not turned on
Turn on gas supply.
Open Burner Models Only:
Clogged burner ports
Open Burner Models Only:
Use a push pin to clear ports.
Venturi tube not aligned with the orifice
Position venturi tube over orifice.
Lead wire is in the drip tray
Attach lead wire to igniter.
Gas not turned on
Turn on gas supply.
Burner head OR cap not in correct location
Identify burners and move them to the correct
location.
Open Burner Models Only:
Air shutter needs adjustment.
Faulty igniter (dirty or cracked)
Burners are wet
Burner setting too low
Burner ignites – “clicking”
sound does not stop
Air draft flowing over cooktop
Open Burner Models Only:
Electrode wires not properly connected
Electric plug not in grounded outlet.
Open Burner Models Only:
See Top Burner Low Flame Adjustment
instructions.
Let burners dry and try again.
Turn off, re-ignite and change setting.
Eliminate draft source.
Check outlet polarity.
Plug unit into a three-prong electrical outlet
that is properly grounded.
Open Burner Models Only:
Connect electrode wires.
Partial gas supply
Burner or burner cap not properly positioned
Burner doesn’t fully ignite
Clogged burner ports
Open Burner Models Only:
Burner head not in correct location
Low flame setting needs adjustment
Use a push pin to clear ports.
Make sure gas supply is fully on.
Check that burner or cap is in the proper
location.
Open Burner Models Only:
See Top Burner Air Shutter Adjustment
instructions.
Identify burners and move them to the correct
location.
Burner ignition delay –
“clicking” sound then ignition
whoosh
Open Burner Models Only:
Air shutter needs adjustment
Sealed Burner Models Only:
Knob not in the correct position
Open Burner Models Only:
Turn burner to LOW setting to ignite.
See Top Burner Air Shutter Adjustment
instructions.
35
Sealed Burner Models Only:
Turn burner to LOW setting to ignite.
Fill the propane tank.
Lazy flame – floats, larger in
size than normal
Lifting flame – well-defined
with visible inner core, noisy,
gap between burner and flame
Low propane supply (for LP users)
Low flame setting needs adjustment
Incorrect regulator setting.
Low flame setting needs adjustment
Turn on/off valve fully to on.
See Top Burner Air Shutter or Low Flame
Setting instructions.
Set regulator to proper setting - Liquid Propane
or Natural Gas.
See Top Burner Air Shutter or Low Flame
Setting instructions.
OVEN
PROBLEM
POSSIBLE CAUSE
SOLUTION
Wait three minutes.
Takes up to three minutes to ignite.
Oven will not ignite (RNB,
RCS, Heritage, Platinum™)
No electrical power to the unit.
Gas not flowing to oven.
Igniter does not glow red
Plug into a three-prong electrical outlet that is
properly grounded.
Check and re-set circuit breaker for the wall
outlet used for this unit.
Turn a top burner on. If top burner ignites, call
for service.
Make sure gas supply valve is on.
Lazy flame – floats, larger in
size than normal
Fill the propane tank.
Low propane supply (for LP users)
Turn on/off valve fully to on.
Needs an air shutter adjustment
See Oven Burner Air Shutter Adjustment
instructions.
Lifting flame – well-defined
with visible inner core, noisy,
gap between burner and flame
Incorrect regulator setting.
Air shutter adjustment
Set regulator to proper setting - Liquid Propane
or Natural Gas.
See Oven Burner Air Shutter Adjustment
instructions.
Plug unit into a three-prong electrical outlet
that is properly grounded.
No electrical power to the unit.
Oven light not on
Oven light bulb burned out.
Check and re-set circuit breaker for the wall
outlet used for the unit.
Replace with 40 Watt Appliance light bulb only.
See Replacing Oven Bulb instructions.
Platinum only: Replace with 25 Watt.
No electrical power to the unit.
Convection fan does not turn
Plug into a three-prong electrical outlet that is
properly grounded.
Check and re-set circuit breaker for the unit.
Fan guard is obstructed or clogged.
When oven is cool, remove any obstructions
like baked-on food or aluminum foil.
36
It is recommended that a certified BlueStar
service provider adjust the air shutter on your
PowR Oven™.
To adjust the air shutter, make sure the range
is off and cool.
Lazy or lifting flame on the
power burner in the PowR
Oven™
Remove screws (3-4) holding the kick plate in
place.
Air shutter adjustment
Locate air shutter and loosen the air shutter set
screw.
Rotate the air shutter left or right until the
desired flame is achieved. Retighten the
screw.
The flame should appear blue.
37
MAINTENANCE
Oven Doors
Periodically oven door hinges may require added lubrication to work smoothly. Whether this is necessary or how
frequently will depend on how and how often you use your oven. Open the door fully and apply a small amount of
lubricant to the ball visible in the hinge slot on your door. We recommend a food grade light oil or grease. Cooking oil or
mineral oil may be used, but should be avoided if possible. Do not use sprays like WD-40 or CRC that may get onto the
oven door surface.
Air Shutters (Open Burner Models Only)
Air shutter adjustments are pre-set at the factory. However depending on a variety of factors including the type of gas
supply, these adjustments may need to be fine-tuned after installation. A qualified installer should make these
adjustments at the time of installation.
Any air shutter adjustments that are needed after installation are not covered by your warranty.
ATTENTION
Air Shutter Checklist
Before making any adjustments to the air shutters, verify the following:
1. Range is completely cool.
2. Gas source type (natural gas or liquid propane) matches the serial plate and is set properly. This setting is typically
checked and adjusted by a service technician using a manometer.
3. Gas pressure regulator is set properly to natural gas or liquid propane.
4. Orifice is aligned and parallel with the venturi tube to the burner, the venturi is properly positioned over the orifice, and
that the burner is properly seated.
38
TOP BURNER AIR SHUTTER ADJUSTMENT
A properly adjusted burner will have sharp conical shaped blue flames. However, on some larger burners (22,000 BTU or
25,000 BTU) the cones are close together and blend into one another. The flame should be almost all blue. If your flames
do not appear, follow the instructions to adjust the air shutter.
TIP Propane gas sometimes produces a yellow tipped flame. This is normal.
ATTENTION
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
Before you begin, follow the steps in the Air Shutter Checklist.
Make sure burner is cool.
Remove the ring grate, top grate, griddle or charbroiler associated with the burner(s) that need adjusting.
Remove the burner to expose the air shutter adjustment screw in the burner cavity.
Use a Phillips screwdriver to loosen the air shutter tightening screw.
Use your fingers to adjust the air shutter gap:
O Widen the gap to remove yellow tips and to eliminate a lazy flame
O Reduce the gap to remove a lifting flame.
Tighten the air shutter screw and replace the burner.
Test it to make sure the adjustments have corrected the issue.
If needed, turn off the burner and repeat steps 3 and 4.
When adjustments are complete, turn off the burner and tighten the shutter screw with the screwdriver.
Replace the burner and make sure the venturi is over the orifice.
Replace any grates and cooking sections.
39
TOP BURNER LOW FLAME ADJUSTMENT
At its lowest setting, a properly adjusted burner will produce a steady flame about 1/8” above the burner ports. If your
flames do not appear, follow the instructions to adjust the flame height.
ATTENTION
Before you begin, follow the steps in the Air Shutter Checklist.
1.
2.
3.
4.
Push and turn the burner fully counter clockwise to the lowest simmer setting. Leave burner on.
Remove the burner knob from the valve stem by pulling the knob straight toward you. Set the knob aside.
Use a wrench to secure the valve stem while you make the adjustments.
Insert a 1/8” flat-head screwdriver blade into the “D” shaped valve stem and is inserted into the adjusting screw.
 To lower the flame, turn the adjusting screw clockwise 1/8 of a turn at a time until the flame is at the desired
height.
 To raise the flame, turn the adjusting screw counter clockwise 1/8 of a turn at a time until the flame is at the
desired height.
5. To replace the knob, align the “D” shaped cut-out on the knob with the valve stem.
6. Push the knob straight onto the valve stem and turn the knob clockwise to the off position.
7. To check new burner height: Push and turn the burner knob counter clockwise to the lowest simmer. If you hear a
clicking sound but the burner does not ignite, repeat the steps to increase the flame height until the burner ignites and
remains lit at the lowest simmer setting.
TIP: This adjustment will also adjust the burner’s high flame setting.
40
OVEN BURNER AIR SHUTTER ADJUSTMENT
WARNING
CAUTION
Before you begin, follow the steps in the Air Shutter Checklist.
Wear heavy duty gloves when removing oven door, oven floor and front panel to prevent injury from
sharp edges.
CAUTION
ATTENTION
Oven door weighs about 25 pounds. Use extreme care when removing or replacing to prevent personal
injury or property damage.
Tools needed: Phillips screwdriver, straight stubby screwdriver or a 3/16” open-end box wrench, heavy duty work gloves
Preparing the Oven for Oven Burner Air Shutter Adjustment
1. Remove oven racks from the oven and set aside.
2. Remove the oven door.
 Open the oven door fully so it is parallel to the floor.
 Locate the hinge clip within the hinge cavity in the oven frame.
 Insert the tip of a flat-head screwdriver into the square opening of the hinge cavity just above the clip.
 Use the screwdriver to rotate the clip up and out so it is facing you. Repeat for the other hinge.
 Lift up the oven door about halfway, as if closing the door
 Observe and remember the hinge position in the hinge receiver before you remove it. It should appear this
way when replacing the door.
 With the door halfway up, use your hands to grasp both short sides of the door near the door handle.
 Lift the oven door straight up and out from the hinge receiver. Carefully set the door aside.
3. Remove the lower kick panel.
 Use a Phillips head screwdriver and remove the sheet metal screws securing the kick panel. Set the screws
aside.
 Pull on the kick panel to remove it and place to the side.
4. Remove the oven floor.
 Wearing heavy duty gloves, insert your fingers into the holes of the oven floor panel.
 Lift panel up and out of the oven. Set aside.
5. Turn on the oven to 300°F and wait 15 minutes.
ATTENTION
Do NOT turn on the convection oven during the adjustment procedure.
6. With the oven on, locate the air shutter adjustment screw in the oven cavity. Figure xx.
7. Use a straight stubby screwdriver or a 3/16" open-end box wrench to loosen the air shutter screw.
8. Use your fingers to adjust the air shutter gap:
 Widen the gap to remove yellow tips and to eliminate a lazy flame
 Reduce the gap to remove a lifting flame.
9. When adjustments are complete, turn off the oven and tighten the air shutter screw with the screwdriver.
41
10. Wearing heavy duty gloves, replace the oven floor in the oven, making sure that the seven holes are facing you.
11. Replace the kick panel and secure with the sheet metal screws.
12. Replace the oven door
 Grasp the door with both hands on each side of the door handle.
 Slide the door hinges into the hinge receiver, making sure that the notch in the hinges is resting properly.
 Rotate the hinge clip down into the hinge receiver to secure the hinge. Repeat on the other side.
13. Make sure the door lays flat and parallel to the floor when fully open.
14. Make sure the door closes smoothly and completely with no gap between the door and oven gasket.
15. If not, remove the door and repeat step 12.
16. Replace oven racks.
42
OVEN BULB REPLACEMENT
ATTENTION
1.
2.
3.
4.
Only use a 40 Watt Appliance bulb. Regular light bulbs cannot tolerate oven temperatures.
Make sure oven is cool.
Grasp the clear globe lens with your fingers and turn counter clockwise to loosen and remove.
Replace the burned out bulb with a 40 Watt Appliance bulb.
Replace the clear globe by turning clockwise.
For Large (30”) PowR Oven™ in Platinum™ Series only:
1. Pry lens from housing.
2. Lift bulb from socket.
3. Replace bulb – do not touch halogen.
4. Re-install lens making sure recess in glass is at base of bulb.
43
IGNITER REPLACEMENT
1. For a front burner, remove the ring grate and top grate from the burner that needs the replacement igniter. For a rear
burner, remove the ring grates and top grates from both the front and rear burners.
2. Within the burner cavity, locate and disconnect the orange lead wire by pulling on the plastic connector.
3. Remove the burner assembly and attached venturi tube from the burner cavity by pulling it up and towards the back of
the range until it is free.
4. Turn over the burner assembly and use a Phillips screwdriver to remove the screw that attaches the igniter to the
burner head. Remove the igniter.
5. Insert the new igniter into the burner assembly, making sure it is aligned properly with the burner ports.
6. Secure the igniter to the burner assembly with the same screw.
7. Reinstall the burner assembly:
a. Lean over and look inside the burner cavity to see the round brass orifice which supplies the gas to the
burner.
b. Slide the burner head assembly into the burner cavity, making sure the open end of the metal venturi tube
(attached to the burner head) fits over the brass orifice.
c. The burner head should be level, with the two prongs on the bottom of the burner head seated through the
holes on the burner support.
8. Reconnect the two orange lead wires with the plastic connector.

ATTENTION

The wires should be located under the burner supports, and not pinched between the burner head
and support.
Make sure the wires are not resting on the drip pan.
9. Test the unit for proper operation.
44
PERFORMANCE CHECKLIST
This checklist has been developed to assure proper installation of your appliance.
To validate your warranty you must mail or submit online this form within 15 days of installation and a copy of your receipt
to: Warranty Department, Prizer-Painter Stove Works Inc., 328 June Avenue Blandon, PA 19510 or
www.bluestarcooking.com/support/product-registration/.
Customer Information (Please Print)
Product Information (Please Print)
Name: ________________________________________
Model No: ________________________________
Address: ______________________________________
Serial No: _________________________________
City: _________________________________________
Purchase Date: _____________________________
State, Zip Code: ________________________________
Installation Date: ___________________________
E-mail: _______________________________________
Installer’s Name: ___________________________
Telephone: ____________________________________
Company: _________________________________
Dealer: _______________________________________
Telephone: ________________________________
CHECK ALL THAT APPLY
Appearance and Aesthetics
Exterior
Top section
Oven interior

Electrical Connection
Correct voltage
Grounded outlet
Polarized outlet
No GFCI
Installation
Proximity to cabinets
Level
Backguard in place
Ventilation system
Read User Manual
Review safety instructions
Gas Connection
Verify fuel—_____Nat _____LP
Gas shut-off present and accessible
Supply line properly sized
Supply pressure checked
Operating pressure checked
All connections checked for leaks
Ignition
Flame Adjustment
Top Burners
Top Burners
Griddle
Griddle
Char Broiler
Char Broiler
Oven Burner Oven Burner
Infrared Broiler Infrared Broiler
Air/Gas Mixture
Top Burners
Griddle
Char Broiler
Oven Burner
Infrared Broiler
Controls
Burner knobs
Thermostats
Convection oven fan & switch
Oven light switch
Oven Door
Alignment
Door seal
Hinges
Valve Operation
Top Burners
Griddle
Char Broiler
Oven Burner
Infrared Broiler
45
LIMITED WARRANTY
BlueStar® Cooking Appliances, BlueStar® Ventilation Hoods and Prizer Hoods® Ventilation Hoods
Who Is Providing The Warranty?
This Warranty is provided to you by Prizer-Painter Stove Works, Inc.
Prizer-Pai ter , hi h arra ts the parts of your BlueStar®
cooking appliance, BlueStar® ventilation hood or Prizer Hoods®
e tilatio hood Produ t , as des ri ed elo .
Who Does This Warranty Cover?
This Warranty covers the owner of the residence in which the
Produ t is i stalled, a d his or her spouse O er .
To What Types Of Installations Does This Warranty Apply?
This Warranty applies to cooking appliances and ventilation hoods
installed in residential properties only. The Product must be
installed by a certified gas technician or licensed plumber for the
warranty to apply. Self-installations or installations by a person,
who is not a certified gas technician or a licensed plumber, will void
this Warranty. This Warranty is also void if the original factory
installed serial number is altered or removed from the Product.
What Products Does this Warranty Cover?
This Warranty applies only to BlueStar® cooking appliances,
BlueStar® ventilation hoods, and Prizer Hoods® ventilation hoods
purchased in the continental U.S. and Canada on or after February
22, 2002.
What Products Does this Warranty Not Cover?
This Warranty does not apply to Products installed or used in any
commercial or other non-residential property such as, but not
limited to, day care facilities, hotels, motels, and nursing homes.
This Warranty does not cover Products installed outside the U.S. or
Canada. This Warranty does not apply to gas type conversions on
cooking appliances not completed by a certified gas technician,
licensed plumber or certified BlueStar® servicer.
What Problems Does this Warranty Cover?
Subject to the conditions set forth below, this Warranty covers
defects in materials and workmanship that appear under normal
use and maintenance.
What Problems Does this Warranty Not Cover?
This Warranty does not cover, and specifically excludes:
 Damage caused by shipping.
 Damage or repairs to the porcelain igniters, calibrations and
normal adjustments after installation and setup, including burner
adjustments.
 Normal wear, care, and maintenance of the Product as described
in the installation and operating manual, such as cleaning of parts,
discoloration of the griddle, rust, gasket materials, ceramic
materials, and fuses.
 Damage or repairs caused by alterations or modifications, abuse,
misuse, neglect, or improper installation, instruction, handling,
operation, maintenance or storage.
 Accidental or intentional damage.
 Damage or repairs caused by unauthorized service or repairs
 Damage or repairs as a result of natural disasters, fires, floods,
earthquakes, winds, lightning, corrosive atmosphere, loss of
electrical power to the Product for any reason, or other
conditions beyond Prizer-Pai ter’s o trol.
 Damage or repairs caused by alteration for outdoor use.
 Damage or repairs caused by the use of harsh chemicals or
cleaning products improperly applied.
This warranty is in lieu of all other express warranties. ALL IMPLIED
WARRANTIES, INCLUDING BUT NOT LIMITED TO WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR PARTICULAR PURPOSE ARE
LIMITED TO THE DURATION OF THIS WARRANTY. Some states and
provinces do not allow limitations on implied warranties, so the
above limitation may not apply to you.
If you are a California or Quebec resident, please refer to the
section below.
THE OWNER AND PRIZER-PAINTER AGREE THAT THE REMEDIES
SET OUT HEREIN ARE THE OWNER’S EXCLUSIVE REMEDIES FOR
BREACH OF ALL WARRANTIES, EXPRESS OR IMPLIED.
WHETHER ANY CLAIM IS BASED ON NEGLIGENCE OR OTHER TORT,
BREACH OF WARRANTY OR BREACH OF CONTRACT, OR ANY
OTHER TORT THEORY, PRIZER-PAINTER SHALL IN NO EVENT BE
LIABLE FOR INCIDENTAL, CONSEQUENTIAL OR SPECIAL DAMAGES,
INCLUDING BUT NOT LIMITED TO EXTRA UTILITY EXPENSES,
SHIPPING COSTS RELATED TO REPAIR OR REPLACEMENT OF ANY
PRODUCT OR DAMAGES TO PROPERTY, RESULTING FROM BREACH
OF THIS WARRANTY OR ANY IMPLIED WARRANTY. Some states
and provinces do not allow the exclusion or limitation of incidental
or consequential damages, so this provision may not apply to you.
When Does Warranty Coverage Begin?
Warranty coverage begins the date that the Product is originally
i stalled. I stallatio Date .
How Long Does the Warranty Coverage Last?
Registration is not required to obtain Warranty coverage, but
registration affects the length and certain other remedies available
under the Warranty. If the Product is not registered, the Warranty
lasts for one (1) year on all parts, including the functional component
parts contained in the cast iron burner top; seven (7) days for
cosmetic component defects as described below; and ninety (90)
days on all floor models whether or not used for demonstration.
If the Product is properly registered with Prizer-Painter within (30)
days of the installation date, the Warranty lasts for ten (10) years
on cast iron burner heads and grates; one (1) year on all other
functional component parts and related service; seven (7) days for
cosmetic flaws as described below; and provides for extended
coverage on certain floor models under the conditions described
below.
.Cosmetic Component Warranty: This Warranty covers all
cosmetic component flaws for seven (7) calendar days from the
date of delivery of the Product to the original purchaser. Cosmetic
components include top grates, ring grates, plate rail, kick panel,
body sides, glass, control panel, door panel, back guards, oven seals,
For further information about this warranty,
contact Prizer-Painter Customer Service at [1-800-449-8691]
light bulbs, and enameled parts. Cosmetic component flaws include
visible chips, scratches, dents. All cosmetic component claims to
Prizer-Painter must be made within the seven (7) day warranty
period or they are void.
.Floor Models Not Used For Demonstration: Floor models are
covered by a one (1) year limited functional parts and related
services warranty, with proof of date of installation. There is no
cosmetic warranty of any kind for floor models.
‧Floor Models Used For Demonstration: Floor models used for
demonstration are covered by a ninety (90) day limited parts
warranty only, with proof of date of installation. There is no service
or cosmetic warranty of any kind for floor models.
The replacement of a part or Product under this Warranty does not
extend the Warranty period. None of these Warranty periods
continues if the Product is removed from the property where it was
originally installed.
How do I Register?
Registration is strongly urged. TO REGISTER, please fill out the
Perfor a e Che klist a d Warra ty For lo ated i the a k of
the Product Use and Care and Limited Warranty Manual and mail or
fax (610-926-2666) the form to: Warranty Department, PrizerPainter Stoveworks, 318 June Avenue Blandon, PA 19510-9566.
What Will Prizer-Painter Do To Correct Problems?
Prizer-Painter will furnish a replacement part, without charge, to
replace any part found to be defective due to workmanship or
materials under normal use and maintenance. Furnishing the
replacement part is Prize-Pai ter’s o ly respo si ility u der this
Warranty to Owners, and a no-charge replacement part is the
O er’s o ly re edy, su je t to the related o ditio s des ri ed
below.
invalid and will not be honored.
To obtain Warranty service, where applicable, the Owner must call
the factory (toll free: 1-800-449-8691) to report a warranty claim,
and must, at that time, provide (1) the model number of the
Product, (2) the serial number of the Product, (3) proof of delivery,
(4) a signed installation receipt, (5) a description of the claimed
defect, and (6) proof of purchase of the Product, including the
original retail receipt or invoice to establish the Warranty Period.
Prizer-Painter must be given an opportunity to inspect any Product
subject to a warranty claim. All warranty related service repairs
must be performed by a factory authorized service agent.
This Limited Warranty gives you specific legal rights, and you may
also have other rights that may vary from state to state or province
to province.
California and Quebec Residents
Failure by California and Quebec residents to complete the Product
registration form does not diminish their warranty rights.
Where Can Any Legal Remedies Be Pursued?
Please see the Arbitration Clause and Related Provisions, which
affect your legal rights. Read this Arbitration Clause and its
related provisions carefully. The Arbitration Clause is also
available on Prizer-Painter’s website.
‧Cosmetic Components. Prizer-Painter will provide for a factory
authorized service agent, free of charge, to repair or replace any
cosmetic component flaw properly reported within seven (7)
calendar days from the date of delivery of the Product to the
original purchaser.
‧Functional Components. In addition to a replacement part,
Prizer-Painter will cover reasonable labor and material costs for
repair or replacement service of a functional component during the
applicable Warranty period. Such repair or replacement service
must be performed by a factory authorized service agent located
within 100 miles roundtrip from the location of the Product. Service
will be provided during normal business hours. The Owner will be
responsible for any and all costs associated with additional mileage,
non-standard service or overtime, and special equipment required
to remove the Product so that service may be performed. The
Owner is responsible for all other labor and labor related costs.
How Can An Owner Obtain Warranty Service?
All Warranty claims must be reported to Prizer-Painter Stove Works,
Inc., 318 June Avenue Blandon, PA 19510-9566 prior to the
expiration of the applicable Warranty Periods set forth above. If a
Warranty claim is not submitted as required, such claim will be
For further information about this warranty,
contact Prizer-Painter Customer Service at [1-800-449-8691]
ARBITRATION CLAUSE. IMPORTANT. PLEASE REVIEW THIS
ARBITRATION CLAUSE. IT AFFECTS YOUR LEGAL RIGHTS.
1. Parties: This arbitration clause affects your rights against PrizerPainter Stove Works, Inc. and any of its affiliates or employees or
agents, successors, or assigns, all of whom together are referred to
as e or us for ease of refere e.
2. ARBITRATION REQUIREMENT: EXCEPT AS STATED BELOW, ANY
DISPUTE BETWEEN YOU AND ANY OF US SHALL BE DECIDED BY
NEUTRAL, BINDING ARBITRATION RATHER THAN IN COURT OR BY
JURY TRIAL. Dispute ill e gi e the roadest possi le ea i g
allowable by law. It includes any dispute, claim, or controversy
arising from or relating to your purchase of a Prizer-Painter Product,
a y arra ty upo the u it, or the u it’s o ditio . It also i ludes
determination of the scope or applicability of this Arbitration Clause.
The arbitration requirement applies to claims in contract and tort,
pursuant to statue, or otherwise.
3. CLASS-ARBITRATION WAIVER: ARBITRATION IS HANDLED ON
AN INDIVIDUAL BASIS. IF A DISPUTE IS ARBITRATED, YOU AND WE
EXPRESSLY WAIVE ANY RIGHT TO PARTICIPATE AS A CLASS
REPRESENTATIVE OR CLASS MEMBER ON ANY CLASS CLAIM YOU
MAY HAVE AGAINST US, AND US AGAINST US, OR AS A PRIVATE
ATTORNEY GENERAL OR IN ANY OTHER REPRESENTATIVE
CAPACITY. YOU AND WE ALSO WAIVE ANY RIGHT TO CLASS
ARBITRATION OR ANY CONSOLIDATION OF INDIVIDUAL
ARBITRATIONS.
4. Discovery and Other Rights: Discovery and rights to appeal in
arbitration are generally more limited than in a lawsuit. This applies
to both you and us. Other rights that you or we would have in court
may not be available in arbitration. Please read this Arbitration
Clause and consult the rules of the arbitration organizations listed
below for more information.
5. SMALL CLAIMS COURT OPTION: YOU MAY CHOOSE TO LITIGATE
ANY DISPUTE BETWEEN YOU AND ANY OF US IN SMALL CLAIMS
COURT, RATHER THAN IN ARBITRATION, IF THE DISPUTE MEETS
ALL REQUIREMENTS TO BE HEARD IN SMALL CLAIMS COURT.
6. OPTING OUT OF THIS ARBITRATION CLAUSE: YOU MAY OPT
OUT OF THIS ARBITRATION CLAUSE WITHIN 60 DAYS OF WHEN
WARRANTY COVERAGE BEGINS, IF YOU INFORM PRIZER-PAINTER
IN WRITING, VIA REGISTERED MAIL (SENT TO PRIZER-PAINTER
CONSUMER AFFAIRS , Prizer-Painter Stoveworks, 318 June Avenue
Blandon, PA 19510-9566. THAT YOU ARE OPTING OUT. There is no
other procedure to opt out. Opting out of this Arbitration Clause
will not affect your other rights under this warranty.
7. Governing Law: The procedures and effect of the arbitration
clause will be governed by the Federal Arbitration Act (9 U.S.C. § 1
et seq.) rather than by state law concerning arbitration. The law
governing your substantive warranty rights and other claims will be
the law of the state in which you purchased your Prizer-Painter
Product. Any court having jurisdiction may enter judgment on the
arbitration award.
8. Rules of the Arbitration: If the amount in controversy is less
than $50,000, the arbitration will be decided by a single arbitrator.
If the amount in controversy is greater than or equal to $50,000, the
arbitration will be decided by a panel of three arbitrators. The
arbitrator(s) will be chosen pursuant to the rules of the
administering arbitration organization. You may choose either of
the following arbitration organizations, and its applicable rules: the
American Arbitration Association, 1633 Broadway, 10th Floor, New
York, NY 10019 (www.adr.org), JAMS, 1920 Main Street, Ste. 300,
Irvine, CA 92614 (www.jamsadr.com), or any other organization
that you ay hoose su je t to our appro al. These orga izatio s’
rules can be obtained by contacting the organization or visiting its
e site. If the hose ar itratio orga izatio ’s rules o fli t ith
this Arbitration Clause, the provisions of this Arbitration Clause
control. The award of the arbitrator(s) shall be final and binding on
all parties.
9. Location of the Arbitration Hearing: Unless applicable law
provides otherwise, the arbitration hearing will be conducted in the
federal district in which you reside.
10. Costs of the Arbitration: Each party is responsible for its own
attorney, expert and other fees, unless awarded by the arbitrator(s)
under applicable law. Prizer-Painter will pay your share of the fees
charged by the arbitration organization and arbitrator(s) beyond the
first $200. Where permissible by law, you may be required to
reimburse Prizer-Painter for the fees of the arbitration organization
and arbitrator(s) in whole or in part by decision of the arbitrator(s)
at the discretion of the arbitrator(s).
11. Survival and Enforceability of this Arbitration Clause: This
Arbitration Clause shall survive the expiration or termination, or any
transfer, of the warranty on your unit. If any part of this Arbitration
Clause, except waivers of class-action rights, is found to be
unenforceable for any reason, the remainder shall remain
enforceable. If, in a case in which class-action allegations have been,
a waiver of class-action rights is found to be unenforceable with
respect to all or some parts of a dispute, the remainder of this
Arbitration Clause shall be unenforceable as those parts. Instead,
those parts will be severed and proceed in court, with the remaining
parts proceeding in arbitration.
Owner Name:____________________________________________
Address of
Installation:______________________________________________
City/State-Province/Zip-Postal Code:__________________________
Phone #:________________________________________________
Model #:________________Serial #:__________________________
Installation Date: _________________________________________
For further information about this warranty,
contact Prizer-Painter Customer Service at [1-800-449-8691]