consumer return merchandise authorization request form

 Specialized Distribution 901 South Fremont Avenue Unit 218 Alhambra, CA 91803 U.S.A. Phone: (626) 281‐0979 Fax: (626)281‐0323 Email: CONSUMER RETURN MERCHANDISE AUTHORIZATION REQUEST FORM Customer Information First name Last name Telephone number Middle initial Email Address Zip Code U.S Mailing Address (P.O. Box is not allowed) City State Purchase History Bought From Invoice Number Telephone number Email Address Invoice Date Mailing Address City State Return Products Quantity Item number Zip Code Item Description Problem Description Return Shipping Cost Return shipping cost: $8 per Airsoft Pistol and $12 per Airsoft Rifle Total Please email or FAX the form once it is completed. Our service department will contact you shortly to issue a RMA number and with
additional return instructions. (DO NOT Return without receiving this RMA number first)
Keep these in mind:
• Consumer Direct warranty applies only to product distributed by Team SD & purchased new from our authorized retailers.
• Read and agree with all warranty terms and conditions printed on the product warranty card.
• You MUST include a copy of sales receipt & warranty registration card (if not yet sent) with all returning products.
• Above listed Return Shipping Cost are for continental US only, shipping cost to Alaska, Hawaii, & Porto Rico will be higher.
Our service dept. will provide you with additional information. All returns must be accompanied by a payment check or
money order made to Specialized Distribution, covering the total cost of returning repaired / replaced product(s) back to you.
• All returns must be returned back in its original box enclosed in a carrier-approved package, and sent insured & registered. Print Form