CTM519WD
CTM520SD
USER MANUAL
FROST FREE
REFRIGERATOR
Keep this manual in a safe location and use it for reference.
Read this manual carefully before commencing operation of this appliance,
and comply with the Terms and Conditions.
www.chiq.com.au
ENGLISH
PART NAMES AND LOCATIONS
1)
2)
3)
4)
5)
6)
7)
8)
9)
10)
11)
12)
13)
14)
REFREEZER SHELVES
ICE CUBE TRAY
FREEZER TEMPERATURE CONTROL
REFRIGERATOR TEMPERATURE CONTROL
REFROGERATOR SHELVES
LLED LAMP
CRISPER COVER
CRISPER
FREEZER DOOR RACK
WATER CONTAINER
REFRIGERATOR DOOR UPPER RACK
REFRIGERATOR DOOR MIDDLE RACK
REFRIGERATOR DOOR BOTTOM RACK
IN ACCESSORY BAG: USER MANUAL, EGG TRAY & WARRANTY CARD
As the manufacturer holds the authority to redesign or modify its products without notice:
Any modifications or upgrades of our products will result in this refrigerator varying slightly from this manual
but the functionality will remain the same to that as set out within this manual.
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IMPORTANT SAFETY INSTRUCTIONS
WARNING
Follow these basic precautions to reduce the risk of fire,
electrical shock hazards or injury when operating the
refrigerator:

It is critical use this appliance safely. Read all instructions before operating the refrigerator
and do not attempt to repair or modify this unit in any way as it can cause harm or void the
warranty.
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Please ensure all persons using this appliance are also informed and comply with the details
set out within this manual and the product Terms and Conditions.

When unpacking the appliance for the first time, keep all cardboard and plastic packaging
out of reach from children and report any notable defects with the appliance to Changhong
or retailer as soon as it is noted. Failure to do so can result in a non-warranty claim. Keep all
packaging materials in a safe location until the unit has been properly installed.

If the supplied power cord of this unit is damaged, it must be replaced by the manufacturer
or its service agent or similarly qualified persons in order to avoid any risk of injury. It is
recommended the power cord is situated in a safe location when operating or transporting
the appliance to prevent any damage that may cause electrical shock or fire hazards. DO
NOT unplug the appliance without switching the unit off from the outlet first or by yanking the
cord.
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This appliance is intended to be used in a domestic household or similar applications such as:
Staff areas in shops and offices, hotels, motels and other residential type environments;
Catering and similar non-retail applications.

DANGER or WARNING: Risk of Child Entrapment.
If discarding this unit, follow these simple precautions:
Remove the door/s from the unit.
Leave the shelves in place so that children may not easily climb inside.
Never allow children to operate, play with, or crawl inside the refrigerator.
Children should be supervised near the unit at all times.
This appliance is not intended for use by persons (including children) with reduced physical,
sensory or mental capabilities, or lack of experience and knowledge, unless they have been
given supervision or instruction concerning use of the appliance by persons responsible for
their safety.
Only dispose of this appliance at an authorized waste disposal centre.
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DANGER or WARNING: Ventilation Hazards
Never clean the refrigerator or refrigerator parts with flammable fluids, or store gasoline or
any other flammable vapors and liquids in the vicinity of this or any other refrigerator as the
gas and/or vapour can cause a fire hazard, explosion or inhalation.

Electrical Connection
Make certain, when installing or moving the unit that the power outlet has been connected
to, has been fitted by a qualified electrician and the ground wire has been connected
properly to meet the Australian Electrical Standards.
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R600a WARNINGS
NOTE: This model uses 0.024Kg of R600a flammable refrigerant in its sealed system.
The following must be observed for your safety:
R600a Refrigerant Warning
• This appliance contains a small quantity of R600a refrigerant which is
environmentally friendly, but flammable. It does not damage the ozone layer, nor
does it increase the greenhouse effect.
• During transportation and installation, ensure that the tubing of the refrigerant
circuit is not damaged.
• Leaking refrigerant can ignite and may damage the eyes.
• In the event any damage does occur, avoid exposure to open fires and any
device which creates a spark. Disconnect the appliance from the mains power.
• Thoroughly ventilate the room in which the appliance is located for several
minutes.
• Notify Customer Service for necessary action and advice.
• The room for installing the appliance must be at least 1 cubic metre per 8 grams
of refrigerant. The refrigerant quantity contained in this appliance is listed above
in grams; it is also noted on the Rating Plate of the appliance.
* Do not store explosive substances such as aerosol cans with a flammable
propellant in this appliance.
It is hazardous for anyone other than an Authorised Service Person to carry out servicing
or repairs to this appliance. In Queensland the authorized person must hold a Gas Work
Authorisation for hydrocarbon refrigerants, before carrying out servicing or repairs which
involve the removal of covers.
INSTALLATION INSTRUCTIONS
Before Using the Refrigerator
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Remove the exterior and interior packing.
Before connecting the refrigerator to a power source, let the unit stand upright for
approximately 4 hours to mitigate the possibility of a malfunction in the cooling system from
improper handling during transportation.
Clean the interior surface with lukewarm water using a soft cloth. (Refer to the cleaning
instruction on page 5)
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Installing the Refrigerator
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This appliance is designed to be free standing only, and should not be recessed or built-in.
Place the refrigerator on a leveled/even floor surface that is strong enough to support the
weight of the refrigerator when it is fully loaded to prevent vibrations and allow water to properly
drain.
The leveling feet should only be used in forward and backward motions and never side to side.
Allow at least 5cm of space between the back and sides of the refrigerator to allow
proper air ventilation. Adjust the two front feet to keep the refrigerator leveled or elevated.
Situate the refrigerator away from direct sunlight and sources of direct heat (stove, heater,
radiator, etc.). Direct sunlight may also affect the acrylic coating and heat sources may cause
an increase electrical consumption. Ambient temperature below 50°F or above 85°F will hinder
the performance of this appliance.
This unit is not designed for outside installation.
Avoid situating the refrigerator in moist OR pest infestation areas.
Plug the refrigerator into dedicated, properly installed-grounded wall outlet. Do not under any
circumstances cut or remove the third (ground) prong from the power cord. Any questions
concerning power and/or grounding should be directed toward a certified electrician or an
authorized service center.
After plugging the appliance into a wall outlet, turn the unit on and allow the unit to cool down
for 2~3 hours before placing food in the refrigerator or freezer compartment.
Do not place items on the top of this appliance.
Door handle installation
Freezer door
handle
Refrigerator door
handle
Set two end covers of handle attach to the clips on the door and make sure it touch the door
properly.
Then push the handle down firmly and make sure it is seating on the door properly.
Install both door handles in same way.
4
ENERGY SAVING TIPS
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Allow hot foods to cool to room temperature before placing in the refrigerator. Overloading the
refrigerator forces the compressor to work harder. Foods that freeze too slowly may lose
quality, or spoil.
Do not adjust the temperatures colder than necessary. Refer to page 4 for temperature
instructions.
Be sure to wrap foods properly, and wipe containers dry before placing them in the refrigerator.
This cuts down on frost build-up inside the refrigerator.
Organize and label food to reduce door openings and extended searches. Remove as many
items as needed at one time, and close the door as soon as possible.
Refrain from leaving the door/s open for a long time to conserve energy.
OPERATING INSTRUCTIONS
TEMPERATURE CONTROLS

The refrigerator has two controllers for regulating the temperature for each section
separately.
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The freezer temperature controller (FRZ TEMP CONTROL) is located on the left hand side
of the wall and refrigerator one is located on the back wall of refrigerator section.

The first time the unit has been switched on, set the temperature controllers to ”CLODER”
in refrigerator section and ”CLODER” in freezer section.

The range of the temperature controllers are from position “COLD” to ”COLDER”(COLD
being the warmest and COLDER being the coldest). We recommend starting at the midpoint for both the refrigerator and freezer after a period of 24 hours, then adjust the
temperature controller to the setting that best suits your needs
5
Notes
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If the unit is unplugged or loses power, please wait approximately 3 to 5 minutes before
restarting the unit. If there is any attempt to restart before this time delay, the refrigerator
will not commence operation.
Large quantities of food stored in the appliance or directly in front of the air vent will hinder
the cooling efficiency of the appliance as this can affect the airflow.
If you choose to change the thermostat settings in the fridge compartment, adjust the
thermostat control by one increment at a time.
Allow 24 hours for temperature to stabilize between adjustments. Do not keep opening and
closing the door once increasing the temperature.
Please note different sections of refrigerator compartment may be warmer or
cooler than others – typically the back wall and bottom lowest shelf will be the
coolest, the top door rack will be the warmest. To avoid frost bite, please don’t
put raw vegetables too close to the coolest area.
ICE CUBE TRAY
(1) To make ice, pull the ice tray out, pour cool water into the trays until the water reaches to 3/4
high position of tray. Then push the ice tray in. To shorten the time of making ice, you can set
the temperature control knob at the position “colder”.
(2) After finishes, gently twist the ice tray knob, and the ice cubes will drop into the ice storage box,
pull out the box and get the ice cubes.
Water Dispenser
Fill the water container from the middle round lid plug on the cover.
To clean the water container, put two hands on the bottom of it and lift it up.
Push water container back to position properly to avoid water leaking and dispenser
vale out of working order.
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GENERAL CARE AND MAINTENANCE
Cleaning the Refrigerator
 Upon installation of your new appliance, it is recommended that it be cleaned thoroughly and
properly maintained thereafter.
 Turn off the refrigerator and then unplug the unit from the wall outlet.
 Remove all food content before washing the inside with a damp cloth soaked in lukewarm
water and baking soda solution. The solution should be about 2 tablespoons of baking soda to
a litre of water.
 Be sure to keep the door gasket (seal) clean to keep the unit running efficiently as improper
cleaning can cause the seal to dislodge and tear.
 The exterior of the refrigerator should be cleaned with mild detergent and warm water. (door
and side of the units only.
 Dry the interior and exterior with a soft cloth.
 The condenser coils should be vacuumed when they are dusty or dirty. The condenser is an
internal tube, non-serviceable.
 Don’t need to remove the water tray above compressor to empty water that will be evaporated
by heat from compressor.
Vacation Time
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Turn off the refrigerator first and then unplug the unit from the wall outlet.
Remove all food.
Clean the refrigerator.
Leave the lid open slightly to avoid possible formation of condensation, mold, or odors.
Use extreme caution in the case of children. The unit should not be accessible to child’s play.
Short vacations: Leave the refrigerator operating during vacations of less than three weeks.
Long vacations: If the appliance will not be used for several months, remove all food and
unplug the power cord. Clean and dry the interior thoroughly. To prevent odour and mold
growth, leave the door open slightly: blocking it open if necessary or have the door removed.
Repositioning and Relocating the Refrigerator
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Turn off the refrigerator first and then unplug the unit from the wall outlet.
Remove all the food and drinks.
Securely tape down all loose items inside your refrigerator.
Tape the doors shut.
Be sure the refrigerator stays in the upright position during transportation.
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TROUBLESHOOTING GUIDE
Many common refrigerator problems can be easily, saving you the cost of a possible service call.
Try the suggestions below to see if you can solve the problem before calling for service.
PROBLEM
Refrigerator does not operate.
The light is not working.
Compressor runs all the time
POSSIBLE CAUSES
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Power cord isn’t plugged in properly.
The circuit breaker tripped or a blown fuse.
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The light bulb may be damaged. Refer to page 5 on how to
change the globe.
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The room temperature is hotter than normal.
A large amount of food has been added to the refrigerator.
The door is opened too often.
The door is not closed completely.
The temperature control is not set correctly.
The door gasket does not seal properly.
The refrigerator does not have the correct clearances.
The refrigerator has recently been disconnected for a period of
time. 4+ hours are required for the refrigerator to cool down
completely pending on operating conditions.
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Temperature control is set incorrectly. Turn the control to a
cooler setting and allow several hours for the temperature to
stabilize.
Freezer control incorrectly set. Set back to mid position.
Door is kept open too long or is opened too frequently. Warm
air enters the refrigerator every time the door is opened). Open
the door less often.
The door is not closed completely.
The door gasket does not seal properly.
A large amount of warm or hot food might have been stored
recently. Wait until the refrigerator has had a chance to reach
its selected temperature.
The refrigerator has recently been disconnected for a period of
time. 4 hours is required for the refrigerator to cool down
completely.
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Temperature inside the
refrigerator is too warm.
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Temperature inside the
refrigerator is too cold.
Temperature of external
refrigerator surface is warm.
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Freezer control incorrectly set. Set back to mid position.
Temperature control is set too cold. Turn the control to a
warmer setting and allow several hours for the temperature to
stabilize.
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The exterior refrigerator walls can be as much as 30F warmer
than room temperature. This is normal while the compressor
works to transfer heat from inside the refrigerator cabinet.
8
Popping or cracking sound
when compressor comes on.
Bubbling or gurgling sound,
like water boiling.
Vibrations.
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Metal parts undergo expansion and contraction, as in hot water
pipes. This is normal. Sound will level off or disappear as
refrigerator continues to run.
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Refrigerant (used to cool refrigerator) is circulating throughout
the system. This is normal operation.
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Check the refrigerator is on a level/even surface.
Floor is uneven or weak. Refrigerator rocks on the floor when it
is moved slightly. Be sure floor can adequately support
refrigerator.
Level the refrigerator by putting wood or metal shims under
part of the refrigerator.
The refrigerator is touching the wall. Re-level the refrigerator
and move it from the wall. See “Installation Instructions”.
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Moisture forms on inside
refrigerator walls.
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Moisture forms on outside of
refrigerator.
The doors will not close
properly.
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Door is slightly open, causing cold air from inside the
refrigerator to meet warm moist air from the outside.
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The refrigerator is not on a level surface.
The gasket/s may be dirty or not properly maintained. Clean
the seals and make sure they are dry before closing the door/s.
The storage basket and/or shelves are out of position.
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Water dispenser leaking water
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Water dispenser flow rate is
too low
Weather is hot and humid, which increases internal rate of frost
build-up. This is normal.
Door is slightly open.
Door is kept open too long, or is opened too frequently. Open
the door less often.
The door is not sealed properly.
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Check water level in container.
Refit water container, put two hands on the bottom of it and lift
it up. Check the dispenser vale and make sure it screws in
water container properly.
Push water container back to position properly
Check water level in container.
Refit water container, put two hands on the bottom of it and lift
it up. Check the dispenser vale and make sure it screws in
water container properly.
Push water container back to position properly
For any enquiries, please call the CHiQ Cusotmer care on: 1300 796 688.
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