* Assembly Guide & Warranty Card Included
TRAVERSE
LATERAL TRAINER
OWNER’S MANUAL
Model TL1000
Revision 062215
TRAVERSE LATERAL TRAINER OWNERS MANUAL
IMPORTANT:
All Products shown are prototype. Actual product delivered may vary.
Product specifications, features & software are subject to change without notice.
For the most up to date owner’s manual please visit www.truefitness.com.
For documents in additional languages please visit www.truefitness.com/resources/document-library/
IMPORTANTE:
Todos los productos mostrados son prototipos. La realidad el producto suministrado puede diferir.
Especificaciones de productos, características y software están sujetas a cambios sin previo aviso.
Para la más actualizada de este manual del propietario, por favor visite www.truefitness.com
Para los documentos en otros idiomas, por favor visite www.truefitness.com/resources/document-library/
IMPORTANT:
Tous les produits présentés sont prototype. Le produit réel livré peut varier.
Spécifications du produit, caractéristiques et logiciels sont sujettes à modification sans préavis.
Pour la plus à jour le manuel du propriétaire s'il vous plaît visitez www.truefitness.com.
Pour documents dans des langues supplémentaires, veuillez www.truefitness.com/resources/document-library/ de visite
重要提示:
显示所有产品的原型。实际交付的产品可能有所不同
产品规格,功能和软件如有更改,恕不另行通知
迄今为止对于大多数的使用说明书,请访问www.truefitness.com
对于其他语言的文档,请访问www.truefitness.com/resources/document-library/
:‫ھﺎم‬
.‫ ﻗد ﺗﺧﺗﻠف اﻟﻣﻧﺗﺞ اﻟﻔﻌﻠﻲ ﺗﺳﻠﯾﻣﮭﺎ‬.‫ﺟﻣﯾﻊ اﻟﻣﻧﺗﺟﺎت اﻟﻣﻌروﺿﺔ ھﻲ اﻟﻧﻣوذج‬
.‫ واﻟﻣﯾزات واﻟﺑراﻣﺞ ﻗﺎﺑﻠﺔ ﻟﻠﺗﻐﯾﯾر دون إﺷﻌﺎر‬،‫ﻣواﺻﻔﺎت اﻟﻣﻧﺗﺞ‬
‫ﻟﻣﻌظم ﻣﺎ ﯾﺻل ﺣﺗﻰ اﻵن دﻟﯾل اﻟﻣﺎﻟك ﯾرﺟﻰ زﯾﺎرة‬www.truefitness.com.
‫ ﯾرﺟﻰ زﯾﺎرة‬،‫ﻟﻠﻣﺳﺗﻧدات ﻓﻲ ﻟﻐﺎت إﺿﺎﻓﯾﺔ‬www.truefitness.com/resources/document-library/
WICHTIG:
Alle hier gezeigten Produkte sind Prototypen. Das tatsächliche Produkt ausgeliefert wird, kann variieren.
Produkt-Spezifikationen, Funktionen und Software können sich ohne vorherige Ankündigung ändern.
In den meisten Fällen bis zu Bedienungsanleitung Bisher besuchen Sie bitte www.truefitness.com.
Für Dokumente in weiteren Sprachen finden Sie unter www.truefitness.com/resources/document-library/
BELANGRIJK:
Alle getoonde producten zijn prototype. Daadwerkelijke product geleverd kan verschillen.
Product specificaties, eigenschappen & software zijn onderhevig aan verandering zonder kennisgeving.
Voor de meest actuele handleiding van de eigenaar kunt u terecht www.truefitness.com.
Voor documenten in andere talen kunt u terecht op www.truefitness.com/resources/document-library/
ВАЖНО:
Все товары указаны прототипа. Фактический продукт, поставляемый могут отличаться.
Технические характеристики, особенности и программного обеспечения могут быть изменены без предварительного
уведомления.
Для получения самой последней на сегодняшний день руководство по эксплуатации пожалуйста, посетите
www.truefitness.com
.Для документов на другие языки, пожалуйста, посетите www.truefitness.com/resources/document-library/
Truefitness.com / 800.426.6570 / 636.272.7100
TRAVERSE LATERAL TRAINER OWNERS MANUAL
Frank Trulaske, founder and CEO of TRUE, has had the same simple philosophy of delivering superior products, service
and support for over 30 years. Today, TRUE is the global leader in premium cardio equipment for the commercial and
residential markets. Our goal is to be the leader in technology, innovation, performance, safety and style. TRUE has
received many awards for its commercial and retail product over the years and remains the benchmark for the industry.
Fitness facilities and consumers invest in TRUE products for their durable commercial platforms used in all its cardio
products, both commercial and residential alike.
The proud manufacturing tradition of quality and the culture of innovation at TRUE have given rise to a full line of
truly extraordinary treadmills, indoor cycles and elliptical cross-trainers. As a result, people all over the world are
benefiting from the TRUE experience. Innovation across the full product line has made TRUE successful and is a
trademark of the TRUE heritage. TRUE’s patented Heart Rate Control® technology is just one of the remarkable ways we
deliver simple and superior performance every user can enjoy, and most importantly, use to achieve personal health and
fitness goals.
TRUE strives to perfect biomechanically correct and orthopedically comfortable, functional products. Whether it be the
mesh seat in the recumbent bike, the Soft Step® in the elliptical cross-trainers or the Soft System® in our treadmills, we
deliver the best.
At the heart of our success is the relentless and systematic life testing of both our products and their components. We
have dedicated employees who understand our philosophy is to deliver the best products in the world.
Our goal is not to sell the most cardio products in the world, but to deliver the world’s best premium equipment for our
customers’ health and fitness solutions.
To own a TRUE machine is to be part of an exclusive fitness community that delivers results – your results.
Thank you for becoming a part of the TRUE experience.
TRANSCEND ALL OTHERS!
Truefitness.com / 800.426.6570 / 636.272.7100
TRAVERSE LATERAL TRAINER OWNERS MANUAL
TABLE OF CONTENTS:
Chapter 1: Safety Instructions
Safety Instructions
Space Requirements
Grounding Instructions
Power Requirements
Warning Decals
Compliances
Proper Training Position
Chapter 2: Assembly Instructions
Pre-Assembly Checklist
Elliptical Assembly Steps
Exploded Diagram
Chapter 3: Product Overview
Traverse Overview
Chapter 4: Programming & Operation
Heart Rate Monitoring
Heart Rate Control
Program Descriptions
Chapter 4A: Escalate9 Operation
Escalate 9 Overview
Console Navigation
Advanced Console Functions
1
3
4
5
6
6
6
8
10
21
23
25
26
27
Chapter 4B: Emerge Operation
Emerge Overview
Console Navigation
Advanced Console Functions
Chapter 5: Care & Maintenance
Care & Maintenance
Cleaning the Equipment
Other Scheduled Preventive Maintenance
Long Term Storage
Chapter 6: Customer Service
Contacting Service
Contacting Sales
Reporting Freight Claims or Parts Damage
Chapter 7: Additional Information
Troubleshooting Guide
Specification Sheet
Warranty Registration
29
31
37
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47
49
53
53
54
54
55
55
56
57
60
62
CHAPTER 1: SAFETY INSTRUCTIONS
IMPORTANT SAFETY INSTRUCTIONS
SAVE THESE SAFETY INSTRUCTIONS
This lateral trainer is intended for a commercial or institutional setting. This owner’s manual should be accessible to all personal
trainers, staff members, and members.
WARNING: All EXERCISERS MUST READ ALL INSTRUCTIONS BEFORE USING THE LATERAL TRAINER.
WARNING: Heart rate monitoring systems may be inaccurate. Over exercise may result in serious injury or
death. If you feel faint stop exercising immediately.
WARNING: Equipment should be immediately taken out of use if it fails to work properly or when a warning is
presented electronically.
TRUE STRONGLY recommends seeing a physician for a complete medical exam before undertaking an exercise program,
particularly if the user has a family history of high blood pressure or heart disease, is over the age of 45, smokes, has high
cholesterol, is obese or has not exercised regularly in the past year. Additionally, TRUE recommends consulting a fitness
professional on the correct use of this product. If at any time while exercising the user experiences faintness, dizziness, pain or
shortness of breath, he or she must stop immediately.
WARNING: To reduce the risk of electrical shock, always unplug this TRUE product before cleaning or attempting any
maintenance activity. Do not handle the plug with wet hands.
WARNING: To reduce the risk of burns, fire, electric shock or injury, it is imperative to connect each product to a
properly grounded 110V electrical outlet. A risk of electrical shock may result from improper connection of the
equipment’s grounding conductor. Check with a qualified electrician if you are unsure about proper grounding
techniques. Do not modify the plug provided with this product. If it will not fit an electrical outlet, have a proper outlet
installed by a qualified electrician. Your TRUE Fitness product must be properly grounded to reduce risk of shock if the
lateral trainer malfunctions. Your lateral trainer may be equipped with an electrical cord, which includes an equipment
grounding conductor and a grounding plug. The plug must be inserted into an outlet that has been properly installed
and grounded in accordance with all local codes and ordinances. A temporary adapter cannot be used to connect this
plug to a two-pole receptacle in North America. If a properly grounded 15 amp outlet is not available, a qualified
electrician must install one.
WARNING: Do not move the equipment by lifting the console. Do not use the console as a handlebar during a workout.
WARNING: This product contains chemicals known to the state of California to cause cancer and birth defects or other
reproductive harm.
WARNING: Keep equipment stable on flat ground.
WARNING: Replace warning labels that may be worn, damaged or missing.
WARNING: Replace any non-working or damaged components; remove the unit from service until repair is performed.
WARNING: To reduce the risk of burns, fire and electric shock or injury to persons, follow these instructions:
•
•
•
•
This appliance should never be left unattended when plugged in.
Do not use any type of extension cord with this product.
Unplug it from the outlet when not in use and before any servicing.
Do not operate the equipment while being covered with a blanket, plastic, or anything that insulates or stops
airflow.
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CHAPTER 1: SAFETY INSTRUCTIONS
WARNING: Risk of personal injury-crushing hazard when lateral trainer is in operation - Keep feet, hands, and
fingers away from moving parts.
CAUTION:
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Health related injuries may result from incorrect or excessive use of exercise equipment.
Do not use typing or web surfing features at excessive speeds. Always stabilize yourself by holding a stationary handle
when using typing or web surfing features. (Varies by console option)
Do not use the contact heart rate grips as a handlebar during a workout.
Any changes or modifications to this equipment could void the product warranty.
To avoid injury stand on the side rails before starting the lateral trainer.
To disconnect, turn power OFF at the ON/OFF switch if applicable, then remove plug from electrical outlet.
Never operate a TRUE product if it has a damaged power cord or electrical plug, or if it has been dropped, damaged, or
even partially immersed in water. Contact TRUE Customer Service.
Your commercial lateral trainer is self-generated and does not require the use of an electrical outlet with the LED
console. Optional TFT or touch screen consoles require 110V AC input and 9V DC 1.5Amp output for console
operation only.
The batteries within self-generated equipment contain materials that are considered hazardous to the environment.
Federal law requires proper disposal of these batteries.
Use a TRUE AC power cord or AC/DC adapter only
Note the plug configuration for the power adapter may vary by country.
Position this product so the power cord plug is accessible to the user.
Keep the power cord away from heated surfaces. Do not pull the equipment by the power cord or use the cord as a
handle. Do not run the power cord along the side or under the lateral trainer.
If the electrical supply cord is damaged it must be replaced by the manufacturer, an authorized service agent, or a
similarly qualified person to avoid a hazard.
Do not use this product in areas where aerosol spray products are being used or where oxygen is being administered.
Such substances create the danger of combustion and explosion.
Always follow the console instructions for proper operation. Close supervision is necessary when used near children
under the age of 15, or disabled persons.
Do not use this product outdoors, near water, while wet, or in areas of high humidity including extreme temperature
changes.
Never operate a TRUE product with the air openings blocked. Keep air openings free of lint, hair or any obstructing
material.
Never insert objects into any openings in this product. If an object should drop inside, turn off the power, unplug the
power cord from the outlet and carefully retrieve it. If the item cannot be reached, contact TRUE Customer Service.
Never place liquids of any type directly on the unit except in the accessory tray or bottle holders. Containers with lids are
recommended.
Wear shoes with rubber or high traction soles. Do not use shoes with heels, leather soles, cleats or spikes. Make sure no
stones are embedded in the soles. Do not use this product in bare feet. Keep all loose clothing, shoelaces and towels away
from moving parts.
Do not reach into or underneath the unit, or tip it on its side during operation.
Use correct ergonomic positioning while operating the lateral trainer.
Do not allow animals on or near the equipment while in operation.
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CHAPTER 1: SAFETY INSTRUCTIONS
CAUTION (continued):
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Use the side rails or upper exercise arms whenever additional stability is required. In case of emergency, the side
rails should be grabbed and the user should place his/her feet on the side platforms. The side rails should be used
to grasp the heart rate sensors or to rest the hand on while operating the activity zone keys.
Do not exceed maximum user weight of 350 lbs. (159 kg).
Avoid exiting lateral trainer while the foot skate is still in motion
Do not use if you have a cold or fever.
When using this exercise machine, basic precautions should always be followed.
Use this t lateral trainer only for its intended use as described in this manual.
Do not use attachments not recommended by the manufacturer.
Allow only trained personnel to service this equipment.
Avoid the possibility of bystanders being struck or caught between moving parts by making sure that they are out of
reach of the lateral trainer while it is in motion.
Allow only one person at a time on the lateral trainer while it’s operating.
It is the sole responsibility of the owner/operator to ensure regular and scheduled maintenance is performed.
This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or
mental capabilities or lack of experience and knowledge if they have been given supervision or instruction
concerning use of the appliance in a safe way and understand the hazards involved.
Children shall not play with the appliance.
Cleaning and user maintenance shall not be made by children without supervision.
SPACE REQUIREMENTS:
•
TRUE’s recommendation is to leave a 39” (0.9m) safety zone at rear of lateral trainer. The sides of the unit should be at
least 24” (0.6m) away from the wall or obstructions. (See Fig 1)
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CHAPTER 1: SAFETY INSTRUCTIONS
GROUNDING INSTRUCTIONS:
This product must be grounded, if it should malfunction or breakdown, grounding provides a path of least resistance for electric
current to reduce the risk of electric shock. This product is equipped with a cord having an equipment-grounding conductor and
a grounding plug. The plug must be plugged into an appropriate outlet that is properly installed and grounded in accordance with
all local codes and ordinances.
DANGER:
•
•
•
•
•
Improper connection of the equipment-grounding conductor can result in a risk of electric shock.
Check with a qualified electrician or serviceman if you are in doubt as to whether the product is properly
grounded. Do not modify the plug provided with the product. If it will not fit the outlet, have a proper outlet
installed by a qualified electrician.
Do not remove the motor cover or you may risk injury due to electric shock.
The 120-V model is for use on a nominal 120-V circuit and has a grounding plug that looks like the plug
illustrated in figure A. Make sure the product is connected to an outlet having the same configuration as the plug.
No adaptor should be used with this product.
The 230-V model is for use on a circuit having a nominal rating more than 120-V and is factory-equipped with a
specific electric cord and has a grounding plug that looks like the plug illustrated in figure B. Make sure that the
product is connected to an outlet having the same configuration as the plug in Figure B. No adapter should be
used with this product. If the product must be reconnected for use on a different type of electric circuit, the
reconnection should be made by qualified service personnel
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CHAPTER 1: SAFETY INSTRUCTIONS
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CHAPTER 1: SAFETY INSTRUCTIONS
WARNING DECALS:
WARNING: Replace warning labels that may be worn, damaged or missing.
*To replace any worn or missing warning decals contact TRUE FITNESS by one of the following: www.truefitness.com or contact
customer service at 800-883-8783.
COMPLIANCES:
This equipment complies with all applicable codes and regulations. For a complete list of compliances, please visit
www.truefitness.com.
PROPER TRAINING POSITION:
•
Users should keep both feet on the pedals (A) at all
times during the workout.
•
During a workout the user’s hand should grasp the
handlebars (B).
•
Users should remain standing throughout their
workout.
B
B
A
A
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CHAPTER 2: ASSEMBLY INSTRUCTIONS
IMPORTANT SAFETY INSTRUCTIONS
•
•
•
•
•
•
•
•
•
•
•
•
Read and understand all instructions and warnings prior to use.
Obtain a medical exam before beginning any exercise program. If at any time during exercise you
feel faint, dizzy, or experience pain, stop and consult your physician.
Obtain proper instruction prior to use.
Inspect the lateral trainer for incorrect, worn, or loose components and do not use until corrected,
replaced, or tightened prior to use.
Do not wear loose or dangling clothing while using the lateral trainer.
Care should be used when mounting or dismounting the lateral trainer.
Do not exceed maximum user weight of 350 lbs.
Keep the top side of the moving surfaces clean and dry.
Keep children and animals away.
Use caution when moving and assembling the machine.
All exercise equipment is potentially hazardous. If attention is not paid to the conditions of
equipment usage, death, or serious injury could occur.
Save these instructions.
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CHAPTER 2: ASSEMBLY INSTRUCTIONS
PRE-ASSEMBLY CHECK LIST:
Frame Components:
Item
Description
Qty
A
B
C
D
E
F
G
H
I
J
K
L
M
N
O
Left and Right Stabilizer Legs
End Caps Front and Rear
Pedal Assembly
Main Frame
Rubber Dome Cover Gasket
Upright Post
Handlebar Grips Assembly
Console Mount
Plastic Dome Cover
Front Handlebar Plastic
Rear Console Cover
Cup Holder Plastic
L and R Cup Holders
Transport Plate Assembly
Stabilizer Feet
2
4
2
1
1
1
1
1
1
1
1
1
2
1
4
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CHAPTER 2: ASSEMBLY INSTRUCTIONS
PRE-ASSEMBLY CHECK LIST (continued):
Provided Hardware:
Step 3 (Install Left and Right
Stabilizer Bars)
Step 4 (Install Pedal Assemblies)
M8x16mm Hex Bolt (Qty.
2)
Note: Other 6 Bolts come
installed in pedals
Hex Bolt
M10x75mm
(Qty. 4)
Spring Washer
(Qty. 4)
Step 5 (Install Upright)
M8x20mm Allen
Bolt (Qty. 4)
M8x20mm Allen Bolt (Qty.
3)
Step 8 (Install Transport Plate)
M8x20mm Allen
Bolt (Qty. 4)
Step 9 (Install Storage Tray)
M5x8mm Screw (Qty. 4)
Step 10 (Install Console)
Ferrite
(Qty. 2)
Step 7 (Install Handlebar)
Step 11 (Install Rear Console Cover)
M5x20mm
Screw (Qty. 6)
Tool Requirements:
•
•
•
•
Allen Wrenches – 3mm, 4mm, 5mm, 6mm (included with Hardware Packet)
T spanner wrench (included with hardware packet)
Phillips screwdriver (not included)
13mm wrench (not included)
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CHAPTER 2: ASSEMBLY INSTRUCTIONS
LATERAL TRAINER ASSEMBLY STEPS:
STEP 1: REMOVE TOP OF LATERAL TRAINER PACKAGING:
a) Remove the top cardboard cover.
b) Remove all parts from the inside of
the box and place them to the side.
DO NOT REMOVE THE MAIN
FRAME (D) FROM THE BOX
BOTTOM UNTIL INSTRUCTED
TO IN STEP 7
b) Cut the 4 corners of the base
cardboard and lay the sides flat
Remove the top of the box.
Remove all parts and set them
to the side except for the Main
Frame. DO NOT LIFT MAIN
FRAME FROM BASE
Set Dome Cover (I) and Gasket
(E) off to the side
Cut all 4 corners and lay the
sides of the cardboard flat
STEP 2: ASSEMBLE THE LEFT AND RIGHT STABILIZER BARS:
a) Attach the end caps (B) to both the
Left and Right Stabilizer Legs.
b) Install the Stabilizer Feet (O) into
the bottom of the Stabilizer Legs.
B
B
O
O
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CHAPTER 2: ASSEMBLY INSTRUCTIONS
LATERAL TRAINER ASSEMBLY STEPS (continued):
STEP 3: ASSEMBLE STABILIZER LEGS TO THE MACHINE BASE:
a) While the Main Frame is still
sitting in the packaging, insert the
Stabilizer Leg bolts and washers into
the Stabilizer Legs and firmly tighten
to the Main Frame.
STEP 4: ASSEMBLE THE PEDALS TO THE MACHINE BASE:
a) Remove the 6 screws from the
bottom of each Pedal Assembly and
remove the pedal from the pedal
mount.
NOTE: 3 bolts are in the pedal
assembly and the 4th bolt is in the
hardware pack for each pedal.
b) Align the bolt holes on the pedal
mount (C) with the bolt holes on the
yoke of the crank arm and install 4
bolts. Firmly tighten all bolts so that
there is no space between the parts.
VISUALLY INSPECT BOTH
PEDALS TO MAKE SURE THAT
THERE IS NO GAP BETWEEN
PEDAL AND CRANK. FAILURE
TO DO THIS CAN RESULT IN
BOLT FAILURE
c) Re-assemble pedals onto the pedal
mounts using the screws from step
“a”.
*3 of the 4 mounting
screws are in this plate
already. The 4th screw is
in the hardware pack
C
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CHAPTER 2: ASSEMBLY INSTRUCTIONS
LATERAL TRAINER ASSEMBLY STEPS (continued):
STEP 5: ASSEMBLE THE UPRIGHT TO THE MACHINE BASE:
a) Remove the 3 screws to separate
the Console Mount from the
Upright Post.
NOTE: Retain the screws for use in
step 6.
b) Set the Upright Post on the
machine base and line up the holes
as shown. Install 4 bolts to secure the
Upright Post to the Main Frame and
firmly tighten all bolts.
c) Using the pull tie that is
connected to the Upright, pull the
cables (Ethernet, Coaxial, DC Power,
and Data Cable) through the top of
the Upright using the routing
shown.
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CHAPTER 2: ASSEMBLY INSTRUCTIONS
LATERAL TRAINER ASSEMBLY STEPS (continued):
STEP 5: ASSEMBLE THE UPRIGHT TO THE MACHINE BASE (continued):
d) Slide the Plastic Dome Cover over
the top of the Upright and pull the
wires through the opening. Slide the
Plastic Dome Cover down and latch
it into the Machine Base
e) Slide the Rubber Dome Cover
Gasket over the top of the Upright
and pull the wires through the
opening. Slide this Rubber Dome
Cover down until it fits firmly into
the Plastic Dome Cover.
NOTE: The Rubber Dome Cover is
not symmetric and should be
installed in the direction shown.
The side of the Rubber
Dome Cover circled
below should be in the
back of the machine
STEP 5: ASSEMBLE THE UPRIGHT TO THE MACHINE BASE (continued):
f) Re-route the cables through the
rear opening in the Upright Post as
shown to the right.
Remove the warning
label after the dome
cover and gasket are
installed.
Truefitness.com / 800.426.6570 / 636.272.7100
Route
Cables
Here
13
CHAPTER 2: ASSEMBLY INSTRUCTIONS
LATERAL TRAINER ASSEMBLY STEPS (continued):
STEP 6: ASSEMBLE CONSOLE MOUNT AND CONNECT WIRES:
a) Route the cables through the hole
in the Console Mount as shown and
place the console mount on top of the
Upright. Use caution to not pinch the
wires.
b) Re-install the 3 bolts from step 5 to
secure the Console Mount to the
Upright and firmly tighten all bolts.
c) Connect the data cable shown
below to the electronics board in the
location circled
Data Cable
Connect Data
Cable Here
STEP 6: ASSEMBLE CONSOLE MOUNT AND CONNECT WIRES (continued):
d) Connect the Telemetry Heart Rate
cable to the electronics board and
route it through the opening in the
console mount. Connect the other
end of the cable to the Telemetry
Heart Rate sensor.
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CHAPTER 2: ASSEMBLY INSTRUCTIONS
LATERAL TRAINER ASSEMBLY STEPS (continued):
STEP 7: ASSEMBLE THE HANDLEBARS TO THE UPRIGHT, CONNECT CABLES:
a) Hold the Handlebar Grip Assembly
next to the top of the upright and
route cables through both openings in
the upright.
b) Being careful not to pinch the
wires, slide the Handlebar Grip
Assembly onto the Upright.
c) Once the Handlebar Grip Assembly
is in place, install 3 bolts and firmly
tighten each one.
Slide Handlebar
wires through
these openings
d) Connect the Heart Rate cables to
the electronics board in the location
circled. The electronics board is also
labeled with the connection names.
STEP 8: ASSEMBLE THE TRANSPORT PLATE ASSEMBLY TO THE MACHINE BASE:
a) Using 2 people, tilt the entire
machine forward so that it rests on
the handlebars and the stabilizer
plastics
NOTE: Place foam packaging
material under the pedal to prevent
unit/floor damage.
Tilt machine forward so that it rests on the
ground in these 2 locations
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CHAPTER 2: ASSEMBLY INSTRUCTIONS
LATERAL TRAINER ASSEMBLY STEPS (continued):
STEP 8: ASSEMBLE THE TRANSPORT PLATE (continued):
b) Install the Transport Plate (N) with
the 4 bolts as shown and firmly
tighten
c) Using 2 people, stand the machine
back up
N
STEP 9: ASSEMBLE THE STORAGE TRAY AND CUP HOLDERS:
a) Place the Storage Tray (L) on the
Console Mount and line up all 4 holes
on the bottom of the Storage Tray.
b) Use the 4 M5x8mm screws to
tighten down the Storage Tray to the
Console Mount
c) Place the Left and Right Cup
Holders into the openings in the
Storage Tray (L).
NOTE: The Left and Right Cup
Holders are labeled on the bottom
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CHAPTER 2: ASSEMBLY INSTRUCTIONS
LATERAL TRAINER ASSEMBLY STEPS (continued):
STEP 10: INSTALL THE CONSOLE:
Important Display Specification:
Verify on customer product order what type of display will be installed on the machine
Listed below are the three display options for this machine.
Emerge
2 Window LED
Step 10A
Escalate
9”TFT
Step 10A
Transcend
16”Touchscreen
Step 10B
STEP 10A: INSTALL EMERGE AND ESCALATE CONSOLES:
a) Set console on console mount and
attach with 4 console screws in circled
areas
b) Attach console ground wire in
circled location
c) Loop the power cable around a
ferrite as shown and clamp the second
ferrite directly onto the data cable.
d) Attach Data Cable to Console Data
Cable Connector and Power Cable to
Power Connector on Console as
shown below
NOTE: Coaxial and Ethernet Cables
are not uses on these consoles
Loop the power cable
Ground Screw
through the ferrite.
Console Data
Cable Connector
Emerge Power
Connection
Escalate Power
Connection
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CHAPTER 2: ASSEMBLY INSTRUCTIONS
LATERAL TRAINER ASSEMBLY STEPS (continued):
STEP 10B: INSTALL TRANSCEND CONSOLE:
a) Connect the 50 pin Data Cable to
the console (see cable connection
diagram below for location).
b) Set console on console mount and
attach with 4 console screws in circled
areas
c) Loop the power cable around a
ferrite as shown and clamp the second
ferrite directly onto the data cable.
d) Attach console ground wire in
circled location
e) Attach the Ethernet Cable, Coaxial,
and Power Cable (see cable
connection diagram below for
locations).
Loop the power cable
Ground Screw
through the ferrite.
CABLE CONNECTION DIAGRAM:
Do Not Use
Power Cable
(2 Pin)
Coaxial Cable
Network
Cable
Data Cable
(50 Pin)
Remove Warning Label
to access data port
Ground Wire
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CHAPTER 2: ASSEMBLY INSTRUCTIONS
LATERAL TRAINER ASSEMBLY STEPS (continued):
STEP 10B: INSTALL TRANSCEND CONSOLE (continued):
f) Remove the 8 screws in the circled
locations from the base of the
machine and remove the front plastic
cover
g) Cut the zip ties that are holding the
coaxial and Ethernet cables to the
frame.
h) Remove the power plate and
connect the coaxial & Ethernet cables.
Then re-install the power plate.
i) Connect the ground wire coming
from the power plate to the ground
screw on the frame as shown.
j) Insert the Power Supply into the
unit. Secure power supply, Ethernet
cable and coaxial cable to the frame
with the included zip ties.
k) Connect the AC Power cable to the
Power Supply and connect the other
end of the Power Supply to the DC
Power Cable
Power Plate
Ground Screw
Connect this end
Connect this end
to AC Power
to DC Power
Cable
Cable
l) Disconnect the DC Power Cable
from the Lower Electronics Board
Cable in the area circled. Once
disconnected, reconnect the DC
Power Cable to the AUXPS DC Power
Cable that is connected to the Power
Supply
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CHAPTER 2: ASSEMBLY INSTRUCTIONS
LATERAL TRAINER ASSEMBLY STEPS (continued):
STEP 10B: INSTALL TRANSCEND CONSOLE (continued):
m) Route the AUXPS DC power cable
as shown and secure with a zip tie.
n) Re-assemble the plastic cover to
the front of the machine using the 8
screws that were removed.
Zip tie cable to
this bolt
STEP 11: INSTALL THE CONSOLE AND HANDLEBAR PLASTICS:
a) Slide the Front Handlebar Plastic
(J) into position below the Handlebar
Grips Assembly. Install the 1 screw to
hold the Front Handlebar Plastic in
place.
b) Slide the Rear Console Cover (K)
into place behind the console.
NOTE: Use caution so you do not
pinch any wires
J
c) Use 5 screws to tighten the Rear
Console Cover to the back of the
console
K
STEP 12: MOVE MACHINE TO FINAL LOCATION AND SET LEVELING FEET:
a) Tilt the machine forward by
holding onto the Hand Grips in the
locations shown to the right and
move the machine on the Transport
Wheels.
b) Once the machine is in the final
desination, adjust the leveling feet
until the unit is stable.
Grab the unit in these
spots to move the
machine. DO NOT
PULL ON CONSOLE
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CHAPTER 2: ASSEMBLY INSTRUCTIONS
EXPLODED DIAGRAM:
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CHAPTER 2: ASSEMBLY INSTRUCTIONS
EXPLODED DIAGRAM (continued):
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CHAPTER 3: PRODUCT OVERVIEW
TRAVERSE OVERVIEW:
Console Assembly
Contact Heart
Foot Pads
Rate Pads
Battery Charge
Port
Coaxial Port
Ethernet Port
Power Cord
Leveling Feet
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CHAPTER 3: PRODUCT OVERVIEW
TRAVERSE OVERVIEW (continued):
Console Assembly:
The console allows the user to set up a workout program and control the unit during a workout (For console overview and
operation instructions refer to the owner’s manual for the selected console option).
Contact Heart Rate Pads:
Allows the user to check their heart rate without wearing a wireless chest strap.
Foot Pads:
Moving pedals on the unit that provide resistance to the lower body during a workout.
Leveling Feet:
An adjustable system used to aid in the leveling the unit.
Coaxial Port:
Delivers television signal to the unit.
Ethernet Port:
Used to provide a network connection for compatible console options.
Power Cord:
Delivers power from the wall outlet to the unit.
Battery Charge Port:
A port used to charge the unit’s internal battery. To expose the port
remove the right rear shroud covers as shown in the figure to the right.
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CHAPTER 4: PROGRAMMING & OPERATION
HEART RATE MONITORING:
This lateral trainer can monitor a user’s heart rate using either a Polar® compatible 5 kHz chest strap or the metal grips on
the hand rails (called contact heart rate or CHR pads). A chest strap transmits the user’s heart rate to the lateral trainer via
radio, and the CHR pads connect to a special computer circuit to extract the user’s heart rate.
Chest Strap Heart Rate Monitoring:
Although this lateral trainer functions fine without using the heart rate monitoring feature, this
kind of monitoring gives valuable feedback on the user’s effort level. Chest strap monitoring
also allows users to use Heart Rate Control, the most advanced exercise control system
available.
When users wear a Polar® compatible 5 kHz transmitter strap, the lateral trainer will display the
user’s heart rate as a digital beats-per-minute (bpm) readout.
The transmitter strap should be worn directly against the user’s skin, about 1-2 inches
below the pectoral muscles/breast line. Women should be careful to place the
transmitter below their bra line.
Initially the transmission signal for heart rate may be erratic or non-existent. Some moisture is
necessary between the strap and the user’s skin for proper transmission. Sweat from exercise
works best, but ordinary tap water may be used prior to the workout if desired.
A Note on Chest Strap Heart Rate Monitoring:
The chest strap produces a radio signal that the lateral trainer reads and registers as the user’s heart rate. The accuracy of a
reading may be affected when outside interference is present. Current compatible 5kHz Polar®chest straps include; T31,
T34, T31C and H1.
Contact Heart Rate (CHR):
The CHR system will let the user monitor their heart rate without wearing a chest strap. When using the CHR system
users should gently grasp the CHR pads with both hands. Within 30 seconds, the user’s heart rate should be displayed as a
digital bpm readout (during the first 30 seconds the system is analyzing and locking in the user’s heart rate). Users should
exercise with smooth body motions and breathe regularly. It is best to avoid talking while using the CHR system, as
talking will cause unrepresentative heart rate spikes of 5 to 10 bpm. To ensure an accurate reading, the user’s hands should
be clean, free of both dirt and hand lotions.
A Note on CHR Accuracy:
CHR monitoring may be less accurate than chest strap monitoring since the heart rate signals are much stronger at the
chest.
HEART RATE CONTROL (HRC):
Introduction:
You are now the owner of the most sophisticated Heart Rate Control equipment available. TRUE HRC is unique and
patented. It accommodates users from rehabilitation to world class athletes, and all those in between. TRUE HRC allows
users to do a completely adjustment free heart rate controlled workout. By training at a specific target heart rate, users can
exercise at a more efficient cardiovascular level.
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CHAPTER 4: PROGRAMMING & OPERATION
HEART RATE CONTROL (continued):
The TRUE HRC system is unique because users must enter the key parameters of the workout; target heart rate, weight,
age, and time, prior to beginning the HRC workout. As users approach their target heart rate, the lateral trainer’s
computer takes full control over the workout and changes the workout intensity automatically to keep users near their
target heart rate. This allows for a completely “hands free” workout.
Target Heart Rate:
TRUE’s heart rate control (HRC) workouts let the lateral trainer monitor relative exercise intensity by way of the user’s
heart rate, then automatically adjust the workout intensity to keep the user at their target heart rate and thus their desired
exercise intensity. Heart rate is a good measure of the body’s exercise stress level. It reflects differences in physical
condition, fatigue, the comfort of the workout environment, even diet and emotional state. Users should compare their
heart rate with how they feel to ensure safety and comfort.
Consult a physician to determine target heart rate:
Using heart rate to control a workout takes the guesswork out of the workout settings. Consult a physician before using
heart rate controlled workouts for advice on selecting a target heart rate range. Also, it is important to use the lateral
trainer for several workouts in the manual mode while monitoring heart rate. Users should compare their heart rate with
how they feel to ensure safety and comfort. After users have spent some time learning how their heart responds to
different workout intensity levels, they will have a better understanding of how to use the lateral trainer to reach their
target heart rate.
Warm Up:
At the beginning of an HRC workout, the lateral trainer is in full Manual Control mode. Users should gradually increase
the workout intensity to slowly raise their heart rate to within 10 beats per minute (bpm) of their target heart rate. The
lateral trainer will operate as if in manual mode during the warm up stage. Users control the workout intensity. It is
important that the user starts at a low level of perceived exertion and gradually increase the workout intensity over several
minutes until they approach their target heart rate. This allows the body to adapt to the workout. Increasing the workout
intensity gradually will allow the user to enter the heart rate control stage without overshooting their target, keeping their
heart rate within a few bpm of their target.
*Warming up too fast may cause the user to overshoot their target. If this occurs it may take several minutes before the
computer software can control their heart rate. Users may overshoot and undershoot for several minutes until control is
achieved.
Heart Rate Control Stage:
The lateral trainer takes full control of the workout intensity, keeping the user’s heart rate within a few bpm of their target.
When using the Interval HRC Workout, the lateral trainer alternates between work and rest intervals.
Cool-Down:
At the end of the workout time or distance, the lateral trainer reduces the workout intensity by half and goes back into
Manual Control mode, where users directly control their cool-down.
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CHAPTER 4: PROGRAMMING & OPERATION
PROGRAM DESCRIPTIONS:
Available programs vary depending on the console option selected. Please refer to the chart below for assistance in
determining which programs are available on this unit.
Console
Options
Escalate9
Emerge
**
YES
YES
*
YES
Quick Start: **
A workout in which the user controls all settings. The workout continues until it is ended by the user.
Manual: **
Users set up their own workout to a TIME or DISTANCE limit.
Hill Intervals: **
Hill Intervals are in 2-minute segments with increased WORKLOAD to simulate hills.
Random Hills: **
A WORKLOAD profile that changes to simulate random hills. Adjust the LEVEL at any time during the workout to
increase or decrease the intensity of the hills.
Glute Buster: *
Changing WORKLOAD focuses on intense glute muscle use. For an added challenge, users can reverse the stride motion
periodically.
Calorie Goal: **
This workout allows users to choose the number of calories they wish to burn within a specified workout time. The
WORKLOAD will adjust automatically to attain this goal.
Quad Burner: *
This intense resistance workout is designed to burn calories!
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CHAPTER 4: PROGRAMMING & OPERATION
PROGRAM DESCRIPTIONS (continued):
Fitness Test: *
A fitness test used to estimate the user’s VO2 max.
Cardio 360®:*
A quick-starting, 10-minute workout that coaches the user throuch changing motions and body positons. Not a typical,
boring cardio workout!
Manual METs:*
This workout allows the user to select their target METS (Metabolic equivalent of task). During the workout, the unit will
adjust the workout intensity level to match the watts entered by the user.
Manual Watts:*
This workout allows the user to select their target watts. During the workout, the unit will adjust the workout intensity
level to match the watts entered by the user.
HRC Target: **
Users choose their target heart rate. The workout begins in MANUAL control - gradually increase WORKLOAD until
heart rate is within 10 bpm of their target. At this point, the machine takes control of WORKLOAD to maintain the user’s
heart rate within a few beats of their target.
HRC Cruise Control: **
While in any program, Cruise Control will allow the user to set current heart rate as target heart rate by pressing a single
button. The Cruise Control program takes control of WORKLOAD to maintain the users target Heart Rate. If Beats Per
Minute exceeds the target by more than 12 BPM the workout will end and Cool Down will begin.
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CHAPTER 4A: ESCALATE9 OPERATION
ESCALATE9 OVERVIEW:
TFT Display
Selection Buttons
Selection Buttons
Workload
Keys
Stop
Start
Reading
Rack
Warning
Decal
USB Port
Numeric
Keypad
Headphone
Jack
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CHAPTER 4A: ESCALATE9 OPERATION
ESCALATE9 OVERVIEW (continued):
TFT Display:
Used to monitor or control a workout and feature navigation.
Selection Buttons:
Used to navigate menus and make selections via the TFT Display.
Workload Keys:
Manually increases or decreases the workout intensity.
Start:
Allows the user to begin a Quick Start workout or preset workout.
Reading Rack:
A ledge on the console can be used to hold a book, magazine, e-reader, or tablet computer during a workout.
USB Port:
Allows users to export workout data to an external USB drive, charge mobile devices, or update the console software.
Numeric Keypad:
A small panel of keys on the console that allow the user to quickly enter numeric data.
Headphone Jack:
Standard 3.5mm audio jack used to connect headphones to the console during media playback.
Warning Decal:
Important safety information for users to review prior to using the equipment.
Stop:
Stops/Pauses a workout. Press and hold this key for five seconds to reset the unit.
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CHAPTER 4A: ESCALATE9 OPERATION
CONSOLE NAVIGATION:
Home Screen:
The Home Screen is displayed on the console when there is no workout in progress. From this screen the user is able to
select from various options to begin a workout.
A
D
B
C
A) Cardio 360™ Quick Start
Starts a 20 minute Cardio 360™ workout in which the user controls the workout intensity.
B) Workout Finder
Displays preset workouts categorized by goal focus categories.
C) Quick Start
Starts a Quick Start workout in which the user controls all settings until the workout is ended by pressing Stop or Cool
Down.
D) Language Options
Allows users to choose between 12 language options.
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CHAPTER 4A: ESCALATE9 OPERATION
CONSOLE NAVIGATION (continued):
Selecting a Preset Workout:
Preset workouts are accessed by selecting Workout Finder from the home screen. To view the workouts in a category,
select the category (A) by using the Scroll Selection Buttons (B) and then press the Next Selection Button (C).
*Press and hold the Next Selection Button to return to the previous screen.
B
A
C
Workout Data Entry Screens:
These screens allow users to input their personal information or workout goals prior to beginning a workout. To set a
value, press the Selection Button for the value you wish to change (A) and use the Workload Keys (B) to adjust the value
to the desired setting. Users may also manually enter a value using the Numeric Keypad (C).
*Workout Data Entry Screens vary by program selection.
A
C
B
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CHAPTER 4A: ESCALATE9 OPERATION
CONSOLE NAVIGATION (continued):
Workout Data Screens:
During any workout a Workout Data Screen will be displayed to give the user a comprehensive visual overview of their
current workout data.
A
F
B
E
C
D
A) Custom Data Display #1:
By Default, this display will show the distance for the current workout. Users can also choose custom data points to be
seen in this display.
*See Workout Data Screen Controls; E) Show Tools section below.
B) Time:
Displays the time elapsed for the current workout.
C) Workload:
Shows the current workload level.
D) Pace:
Displays the current pace of a workout.
E) Custom Data Display #2:
By Default, this display will show the calorie count for the current workout. Users can also choose custom data points to
be seen in this display.
*See Workout Data Screen Controls; E) Show Tools section below.
F) Heart Rate:
Shows the user’s heart rate in a digital beats per minute (bpm) readout.
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CHAPTER 4A: ESCALATE9 OPERATION
CONSOLE NAVIGATION (continued):
Workout Data Screen Controls:
The Workout Data Screens contain various controls that allow users to adjust workout settings and to customize their
overall workout experience. These controls are accessed by pressing the Selection Button for the control they wish to use.
D
C
A
E
B
A) Change View:
Switches between the available Workout Data Screens.
B) Cool Down:
Pressing this button allows the user to end their current workout with a two minute low intensity cool down period. When
Cool Down is activated the unit is in manual mode and the user directly controls all settings.
C) HRC Cruise:
Engages Heart Rate Control to allow the equipment to maintain the user’s current heart rate through automatic workload
adjustments (when the user is utilizing heart rate monitoring).
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CHAPTER 4A: ESCALATE9 OPERATION
CONSOLE NAVIGATION (continued):
D) Source:
Toggles between available audio sources which include; a Bluetooth audio device, TV* and FM radio*. When an audio
source is selected the user is given control over volume (A), and channel adjustments (B). To pair a Bluetooth audio
device select the console name (C) from the list of available sources on your device.
*Requires that the console be equipped with an optional Broadcast Vision receiver.
A
B
C
E) Show Tools:
Pressing the Show Tools Selection Button (A) will display various options. Pressing the Change Data Selection Button (C)
will toggle the data points in Custom Data Display 1(1) between distance and watts. The data points in Custom Data
display 2 (2) will toggle between calories and METs. Pressing the Scroll Data Selection button (B) will allow the Custom
Data Displays to automatically toggle between data points. Pressing the Unit Selection Button (D) will change the units
displayed between English and Metric.
1
2
B
D
C
A
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CHAPTER 4A: ESCALATE9 OPERATION
CONSOLE NAVIGATION (continued):
Workout Summary Screen:
At the end of a workout the Summary Screen will display an overview of the workout data. The workout data can be
exported to another device by inserting a USB drive into the console’s USB port and pressing the Save Selection Button
(A) or to return to the home screen press the Home Selection Button (B)
A
B
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CHAPTER 4A: ESCALATE9 OPERATION
ADVANCED CONSOLE FUNCTIONS:
Entering Service Mode:
Entering Service Mode can be completed by pressing and holding the upper left selection button (A) for 3-5 seconds or
until the “Workout Finder” icon (B) blinks. When the “Workout Finder” icon blinks, release and hold the “Workout
Finder” selection button (C) until the service screen displays.
A
B
C
Service Menu:
The first screen displayed after entering service mode is the Service Menu. From this menu technicians can access all of
the service mode features by selecting different categories. To select a category use the scroll selection buttons (A) to
highlight a category (B). Once a category has been selected, press the enter selection button (C) to Confirm the selection.
B
A
C
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CHAPTER 4A: ESCALATE9 OPERATION
ADVANCED CONSOLE FUNCTIONS (continued):
Summary Screen:
The Summary Screen provides an overview of the unit’s current settings (values cannot be changed in this screen).
A
B
C
D
E
A) Product Model:
The model number that the console is currently configured to.
B) Software Version:
The current version of software that is installed on the console.
C) Units:
Displays the units the console is currently using as default (U.S. or Metric).
D) Max Watts:
Displays the maximum power the unit is capable of producing.
E) Max User Weight:
The amount of user weight that the unit can support.
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CHAPTER 4A: ESCALATE9 OPERATION
ADVANCED CONSOLE FUNCTIONS (continued):
Utilities Menu:
The utilities menu contains multiple screens that allow the user to change various console settings. Settings are broken
down in to three categories. To adjust settings, highlight a category (A) by using the scroll selection buttons (B) and
pressing the enter selection button (C) to confirm the selection.
A
B
C
Utilities Menu - Product Setup:
The product setup screen allows for adjustments to be made to the model configuration, TRUE’s recommendation is to
only use the Setup Wizard to adjust these attributes. After pressing the Setup Wizard Selection Button (A), simply follow
the on screen instructions to complete the setup procedure
WARNING:
Misconfiguration of the console may cause damage to the unit and void the manufacturer warranty. If necessary, please
contact TRUE Fitness Technical Support at 800-883-8783 for assistance.
A
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CHAPTER 4A: ESCALATE9 OPERATION
ADVANCED CONSOLE FUNCTIONS (continued):
Utilities Menu - Software Update:
TRUE may periodically release software updates to ensure users enjoy the best workout experience available. Due to the
complex nature of this procedure, it is recommended that any software update be completed by a TRUE certified service
professional.
Utilities Menu - B-Vision Setup:
When equipped with the optional Broadcast Vision receiver, the Escalate9 console is capable of playing audio wirelessly
from video sources that are equipped with a Broadcast Vision compatible wireless transmitter. To configure this feature,
follow the steps below.
* Before beginning these steps, ensure that the audio source is connected to the wireless transmitter and both the source
and the transmitter are powered on.
1. Use the Scroll Selection Buttons (A) to highlight the desired transmitter series from the list (BV TV SERIES 1-9) (B).
BV TV SERIES 2
Standard Broadcast Vision Transmitters
Mye® and Fantaay® Transmitters
BV TV SERIES 4
Cardio Theater® LCS Transmitters
BV TV SERIES 8
Cardio Theater® xTV Transmitters
BV TV SERIES 9
BV TV SERIES 3
European Broadcast Vision Transmitters
NOTE: The Escalate9 console is designed to work with Broadcast Vision transmitters. There may be compatibility issues if
a non-Broadcast Vision transmitter is used.
2. Press the Select Selection Button(C) to confirm the BV TV SERIES selection.
B
A
C
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CHAPTER 4A: ESCALATE9 OPERATION
ADVANCED CONSOLE FUNCTIONS (continued):
Utilities Menu - B-Vision Setup (continued):
3. Plug headphones into the headphone jack on the console and wear them for the remaining steps.
4. Use the Channel Selection Buttons (D) to scroll through the available channels.
5. When audio is clearly heard on a channel, push the Save Selection Button (E) to save the channel.
NOTE: The order in which the channels are saved determines the order that they are displayed in standard user mode.
6. Repeat steps 4 and 5 for each additional audio source.
7. If a channel needs to be removed, use the Channel Selection Buttons (D) to scroll to the channel and press the Unsave
Selection button (F)
8. Once all desired channels are saved, press the Exit Selection Button (G) to exit the BV-Setup.
* During the channel setup, the + and – Workload Keys (H) can be used to adjust the volume level.
E
D
F
G
H
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CHAPTER 4A: ESCALATE9 OPERATION
ADVANCED CONSOLE FUNCTIONS (continued):
Options Menu:
The options menu contains 12 Settings with various options available for each. To navigate the options menu, use the
scroll selection buttons (A) to highlight the option to be changed (B) and use the Workload keys (C) to adjust the options.
Once the changes are complete, press the back selection button (D) and the changes will be automatically saved.
B
A
D
C
Language:
Select a default Language for the unit. All settings and workout data will be displayed in that language.
Units:
Choose how the workout data is displayed by default.
Save Workout:
Turns the saved workout feature on or off.
Heart Rate Priority:
Determines the order in which the unit reads heart rate data.
Cooldown:
Adjusts the length of the cooldown time at the end of a workout.
Sleep Mode Time:
The amount of time the unit can be idle before entering sleep mode. By choosing the “Off” setting, the unit will remain
powered.
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CHAPTER 4A: ESCALATE9 OPERATION
ADVANCED CONSOLE FUNCTIONS (continued):
Options Menu (continued):
Max Workout Time:
This setting will limit the amount of time that all workouts can last. By choosing the “Off” setting, the time will be
unlimited (this setting does not apply to manual workouts or distance workouts).
Finder Timeout:
Choose how long the Workout Finder remains on the screen without any user interaction. By choosing off, the Workout
finder will stay open until closed by a user.
Setup Timeout:
Choose how long the workout data entry screen will remain on the display without any user interaction. By choosing the
“off” setting, the data entry screen will be displayed until closed by a user
Summary Timeout:
Determines the amount of time the Workout Summary Screen will remain on the display. By choosing the “Off” setting,
the summary will be displayed until ended by a user.
Pause Time:
This setting will limit the amount of time that a workout can be paused before it automatically ends. By choosing the “Off”
option, the unit will remain paused until the user resumes or ends the workout.
Factory Defaults:
Resets all settings in the options menu to factory defaults.
Diagnostics Menu:
The diagnostics menu contains tools used to help diagnose errors and performance issues. The tools are broken down
into three categories. To use a tool, highlight a category (A) by using the scroll selection buttons (B) and pressing the enter
selection button (C) to confirm the selection.
A
B
C
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CHAPTER 4A: ESCALATE9 OPERATION
ADVANCED CONSOLE FUNCTIONS (continued):
Diagnostics Menu - Calibration/Test & Production Test:
These menus are currently not used.
Diagnostics Menu - Error Log:
Error codes are an important part of troubleshooting any issues with the unit. Any time an error occurs it is entered into
the error log for review by a service professional. This console is capable of storing the ten most recent errors. The error
log can be cleared by pressing the enter selection button (A), but it is not recommended.
A
Statistics:
An overview that includes distance, time, manual program count, preset program count, and apple device connections.
These statistics can be exported to a connected USB drive by using the scroll selection buttons (A) to highlight the USB
Export option (B)and pressing the enter selection button (C). The data can be cleared by selecting Clr Dist/Time/Spd (D)
or Clr Man/Prog/Apple (E), but it is not recommended.
D
A
E
C
B
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CHAPTER 4B: EMERGE OPERATION
EMERGE OVERVIEW:
Level LED
Upper LED
Lower LED
RPM LED
Display
Display
Display
Display
Workload
Keys
Start
Stop
Reading
Rack
Warning
Decal
USB Port
Workout
Finder
Enter
HRC Cruise
Control
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CHAPTER 4B: EMERGE OPERATION
EMERGE OVERVIEW (continued):
Workload Keys:
Manually increases or decreases the workout intensity.
Start:
Allows the user to begin a Quick Start workout or preset workout.
Reading Rack:
A ledge on the console can be used to hold a book, magazine, e-reader, or tablet computer during a workout.
USB Port:
Allows users to export workout data to an external USB drive or update the console software.
Workout Finder:
Pressing this button scrolls through available workouts. When the desired workout is displayed, the user must press Enter
to input their data and start to begin the workout.
Enter:
Press this key to confirm a selection in a preset workout.
HRC Cruise Control:
Engages Heart Rate Control to allow the equipment to maintain the user’s current heart rate through automatic workload
adjustments (when the user is utilizing heart rate monitoring).
Warning Decal:
Important safety information for users to review prior to using the equipment.
Stop:
Stops/Pauses a workout. Press and hold this key for five seconds to reset the unit.
RPM and Level LED Displays:
These displays show the current Workload Level and RPM of the unit.
Lower LED Display:
Displays the workout profile of the current program.
Upper LED Display:
Shows the current workout data; Time, Distance, Calories and Heart Rate.
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46
CHAPTER 4B: EMERGE OPERATION
CONSOLE NAVIGATION:
Selecting a Preset Workout:
To begin a preset workout, press the Workout Finder button (A) until the desired program is shown in the Upper LED
Display (B) and then press the Enter button (C).
*To begin a Target HRC Workout, press the HRC Cruise Control button (D) followed by the Enter button (C)
B
A
C
D
Workout Data Entry:
Before beginning a preset workout, the console will ask the user for information in order to give more accurate workout
data. To adjust the Data Value (A), use the Up and Down Workload Keys (B). Once the desired value is displayed, press
Enter (C) to move to the next Data Value. Once all data has been entered press Start (D) to begin the workout.
A
C
D
B
Truefitness.com / 800.426.6570 / 636.272.7100
47
CHAPTER 4B: EMERGE OPERATION
CONSOLE NAVIGATION (continued):
Workout Summary:
Workouts can be ended by the user pressing the Stop button (A) or by completing the time or distance in a preset
workout. Once a workout has ended the console will display a workout Summary which will give the user an overview of
their workout which includes; Time, Average Heart Rate, Max Heart Rate, Average RPM, Max RPM, Distance and
Calories. To Clear the Summary and return to the home screen press the Stop button (A).
A
Exporting Workout Data to a USB Drive:
The Emerge Console gives users the ability to export their workout data to a USB drive. When this option is enabled the
screen below will appear before the Workout Summary. To export the data, insert a USB drive into the console’s USB port
and press the Up Workload Key (A). To skip exporting the data, press the Down Incline Key (B) and the Workout
Summary will be displayed without being exported.
A
B
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48
CHAPTER 4B: EMERGE OPERATION
ADVANCED CONSOLE FUNCTIONS:
Entering Maintenance Mode:
Press and Hold the + Workload Button (A) until the unit beeps (about 3 seconds). Then release the + Workload Key and
Immediately press and hold the Enter Button (B) until the unit beeps again (about 3 seconds). Then release the Enter
button and when the Upper LED Display (C) reads “Maintenance Mode”, press the Enter Button (B) to enter maintenance
mode.
C
B
A
Maintenance Mode Navigation:
The Maintenance Mode is divided into two categories; Diagnostics and Configuration. To select a category use the + and Workload Keys (A) until the category is listed in the Upper LED Display (B) and then press the Enter button (C).
B
C
A
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49
CHAPTER 4B: EMERGE OPERATION
ADVANCED CONSOLE FUNCTIONS (continued):
Maintenance Mode Navigation (continued):
Within a category users can scroll through available options using the + and - Workload Keys (A). Once the desired
setting is shown in the Upper LED Display (B), press the Enter Button (C) to confirm the selection. After confirming the
selection, the + and – Workload Keys (A) are used to change the options within the setting. After changing any setting the
Start Button (D) MUST be pressed to save the changes (if the start button is not pressed to save the changes, the setting
will revert to the default value). The Stop Button (E) is used as a back button in Maintenance Mode and will take the user
back one screen each time it is pressed. To exit the maintenance mode press the Stop Button (E) repeatedly until
“Maintenance Mode” is displayed on the Upper LED Display (B) and then press and hold the Stop Button to reset the
console or simply stop pedaling and allow the unit to completely power down.
B
D
C
A
E
Truefitness.com / 800.426.6570 / 636.272.7100
50
CHAPTER 4B: EMERGE OPERATION
ADVANCED CONSOLE FUNCTIONS (continued):
Diagnostics Menu:
The diagnostics menu contains various settings as well as tools used to help diagnose errors and performance issues.
Title
Description
Total time:
Displays an accumulative count of the total number of hours the unit has been used.
Sound:
Toggles the sound on or off.
Default Weight:
Allows users to change the default weight that appears when beginning a program.
Show Watts:
Toggles the watts display on or off.
Max Time:
Limits the amount of time that all workouts can last (does not apply to quickstart, manual
or distance workouts).
Power:
Enables the use of an optional power supply.
Pause Time:
This setting will limit the amount of time that a workout can be paused before it
automatically ends. By choosing the “Off” option, the unit will remain paused until the user
resumes or ends the workout.
Cooldown:
Adjusts the length of the cooldown time at the end of a workout.
USB Save:
Enables or disables workout data exporting via the console’s USB port.
Units:
Changes between American Standard and Metric units.
Average Speed:
Will calculate the average speed used using the total hours and total miles collected in the
other options.
Total Distance:
The total distance in miles that the unit has traveled.
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51
CHAPTER 4B: EMERGE OPERATION
ADVANCED CONSOLE FUNCTIONS (continued):
Configuration Menu:
The configuration menu is used to make changes to the console & unit setup. This menu is also used for troubleshooting.
WARNING:
Misconfiguration of the console may cause damage to the unit and void the manufacturer warranty. If necessary, please
contact TRUE Fitness Technical Support at 800-883-8783 for assistance.
Title
Description
Model:
Used to make changes to the model on which the console is installed.
Display test
Test Screens that Illuminate the LED’s in the console display to ensure proper function.
Key Test:
Shows a description for any buttons that are pressed. In the event of a stuck key, the key
that is being engaged will display.
HR Test:
Telemetry - Use a wireless heart rate strap or simulator to test if the unit is receiving
wireless heart rate data. If there is a reading displayed without the use of a heart rate strap
or simulator, there is outside interference from another source.
Contact - Ensures the unit is receiving the data by displaying the user’s heart rate when the
contact heart rate pads are gripped.
Cooldown:
Adjusts the length of the cooldown time at the end of a workout.
Total Distance:
The total distance in miles that the unit has traveled.
Total Time:
Displays an accumulative count of the total number of hours the unit has been used.
Max Watts:
Displays the maximum power the unit is capable of producing.
EPROM Test:
Displays the current version of software installed on the console.
Truefitness.com / 800.426.6570 / 636.272.7100
52
CHAPTER 5: CARE & MAINTENANCE
CARE & MAINTENANCE:
It is important to perform the minor maintenance tasks described in this section. Failure to maintain the lateral trainer as
described here could void the TRUE Fitness Warranty. To reduce the risk of electrical shock, always unplug the unit from
its power source before cleaning or performing any maintenance tasks.
Inspection:
TRUE Fitness is not responsible for performing or scheduling regular maintenance or inspections.
Users should inspect the lateral trainer daily. Look and listen for slipping belts, loose fasteners, unusual noises, worn or
frayed power cords, and any other indications that the equipment may be in need of service. If any of these are noticed,
obtain service. Do not attempt to use the lateral trainer until proper service has been performed or damaged parts have
been replaced.
Important:
If you determine that the lateral trainer needs service, make sure that the lateral trainer cannot be used inadvertently. Turn
the unit off, and then unplug the power cord from its power source. Make sure other users know that the lateral trainer
needs service.
To order parts or to contact a TRUE Authorized Service representative, please visit www.truefitness.com.
CLEANING THE EQUIPMENT:
After Each Use:
Use GymWipes™ Antibacterial wipes or spray a solution of 30 parts water to 1 part mild detergent to dampen a soft cloth
and wipe all exposed surfaces.
Use a LCD/screen cleaner or spray a solution of 1 part 91% isopropyl alcohol and 1 part water to dampen a soft cloth and
wipe the surface of the console. This helps remove fingerprints, dust, and dirt
Weekly:
Vacuum any dust or dirt that might have accumulated under or around the lateral trainer or any cover vents.
*Clogged air vents can prevent adequate cooling, causing a shortened life.
CAUTION:
Do not use any acidic cleaners. Doing so will weaken the paint or powder coatings and may void the TRUE Fitness
Warranty. Never pour water or spray liquids on any part of the lateral trainer. Allow the lateral trainer to dry completely
before using. Frequently vacuum the floor underneath the unit to prevent the accumulation of dust and dirt, which can
affect the smooth operation of the unit.
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53
CHAPTER 5: CARE & MAINTENANCE
OTHER SCHEDULED PREVENTIVE MAINTENANCE:
TRUE recommends that quarterly scheduled maintenance be performed by a qualified service technician. Please contact
your dealer or visit www.truefitness.com to contact a local TRUE authorized service technician.
Scheduled Preventive Maintenance:
•
Check error log in console.
•
Remove shroud covers and vacuum any debris out of the speed sensor, control electronics and moving parts.
•
Move unit and vacuum underneath.
•
Check belt tension and tracking.
•
Inspect all fasteners.
•
Inspect all electrical connections.
•
Inspect all components for abnormal or premature wear.
CAUTION:
Use only TRUE Fitness certified service providers.
LONG TERM STORAGE:
When the lateral trainer is not in use for any length of time, turn it off. Make sure that the power cord is unplugged from
the power source and is positioned so that it will not become damaged or interfere with people or other equipment.
Storing the Chest Strap:
Store the chest strap in a place where it remains free of dust and dirt such as, in a closet or drawer. Be sure to protect the
chest strap from extremes in temperature. Do not store it in a place that may be exposed to temperatures below 32° F (0°
C). To clean the chest strap, use a sponge or soft cloth dampened in mild soap and water. Dry the surface thoroughly with
a clean towel.
Truefitness.com / 800.426.6570 / 636.272.7100
54
CHAPTER 6: CUSTOMER SERVICE
CONTACTING SERVICE:
TRUE Fitness recommends that you gather the serial number, model number, and a brief description of the reason for the
request. After information has been gathered you may choose to contact your selling dealer or local service company to
set an appointment. (If you are not familiar with who is in your area, you may visit our website at www.truefitness.com
and use our dealer locator to obtain the contact information for the closest dealer).
You may also contact TRUE Fitness’ customer support team by calling 800.883.8783 or e-mailing us at
service@truefitness.com Monday – Friday during normal business hours.
TRUE FITNESS SERVICE DEPARTMENT
865 HOFF ROAD
ST. LOUIS, MO 63366
1.800.883.8783
HOURS OF OPERATION: 8:30 A.M. - 5:00 P.M. CST
E-MAIL: service@truefitness.com
CONTACTING SALES:
Interested in TRUE Products? Please contact us with any sales or product inquires so that we may direct you to the
appropriate sales representative to answer your questions.
TRUE FITNESS HOME OFFICE
865 HOFF ROAD
ST. LOUIS, MO 63366
1.800.426.6570
HOURS OF OPERATION: 8:30 A.M. - 5:00 P.M. CST
E-MAIL: sales@truefitness.com
Truefitness.com / 800.426.6570 / 636.272.7100
55
CHAPTER 6: CUSTOMER SERVICE
REPORTING FREIGHT OR PARTS DAMAGE:
Unfortunately, sometimes materials can be damaged during shipment. If materials are damaged during shipment, please
follow the guidelines below to determine the appropriate process for you to follow in case of damages.
Severe Damage:
Obvious damage to external packaging / internal product. Please refuse the shipment and it will be returned to TRUE
Fitness by the carrier. Contact the TRUE Fitness customer support team by calling 800.883.8783 or sales support team by
calling 800.426.6570 Monday-Friday during normal business hours to notify us that the shipment has been refused. Once
we have received the damaged shipment, a replacement shipment will be sent to you. Only refuse the damaged piece if the
shipment is multiple boxes.
Slight Damage:
The box may have minimal damages and you are not sure if the actual product is damaged or not. You must sign the bill
of lading as damaged when accepting the shipment. Once you have opened the box and you have determined something is
indeed damaged please gather the serial number, model number, description and photos of damages. Please make sure the
photos include the damaged product as well as the damaged box the product arrived in. Contact the TRUE Fitness
customer support team by calling 800.883.8783 or sales support team by calling 800.426.6570 Monday-Friday during
normal business hours.
Concealed Damage:
You may receive a shipment that looks intact and discover once the box has been opened that there are hidden
damages. Please notify the carrier immediately. We will not be able to file a claim if the carrier is not notified in a timely
manner. Once you have called the carrier you will need to gather the serial number, model number, description and
photos of damages. Contact the TRUE Fitness customer support team by calling 800.883.8783 or sales support team by
calling 800.426.6570 Monday-Friday during normal business hours.
Truefitness.com / 800.426.6570 / 636.272.7100
56
CHAPTER 7: ADDITIONAL INFORMATION
TROUBLESHOOTING GUIDE:
This troubleshooting guide is intended to assist in diagnostics only and is not all inclusive. Technical specifications, error
codes and programming are subject to change without notice. TRUE accepts no liability for any damage or loss suffered by
persons whom rely wholly or in part on any description or statement contained within this manual. Please visit
www.truefitness.com to obtain the most recent version of all manuals and contact the TRUE Service Department at 800883-8783 for assistance with troubleshooting and diagnostics.
Malfunction
Possible Cause
Corrective Action
Verify the On/Off switch is at the ON position
Unit is turned off
(If applicable)
Damaged power cord
Replace power cord
Power cord not fully seated in socket Inspect power connection at the unit and outlet
No power at wall outlet
Use a voltmeter to verify power at wall outlet
No Power
Contact TRUE Fitness Customer Service Department
Optional ERP board damaged
(If applicable)
Charge the battery overnight with optional power
Battery is discharged
supply
Motor control board damaged
Contact TRUE Fitness Customer Service Department
Damaged power cord
Replace power cord
Power cord not fully seated in socket Inspect power connection at the unit and outlet
Insufficient power
Verify output voltage from 20A outlet with a voltmeter
Unit resets or
Error code is displayed on console
Contact TRUE Fitness Customer Service Department
pauses randomly
Speed sensor out of alignment
Contact TRUE Fitness Customer Service Department
Pinched or loose main
Contact TRUE Fitness Customer Service Department
communication cable
Resistance
hesitates or slips
Loose belt tension
Contact TRUE Fitness Customer Service Department
when pedaling
Uneven floor
Adjust equipment with leveling feet.
Loose hardware
See Chapter 5: inspections
Rubbing or
knocking sound
Loose Pedal
See Chapter 5: inspections
from unit when in Bearings may be damaged
Contact TRUE Fitness Customer Service Department
operation
Brake assembly may be damaged
Contact TRUE Fitness Customer Service Department
Drive belt may be misaligned
Contact TRUE Fitness Customer Service Department
Contact video provider
Low or bad video signal
NTCS dBmV 0 through15.6
ATCS/QAM dBmV-10 through 15.5
Loose F type connecter (coaxial
inspect all connections
cable)
No TV displayed
or low quality
Encrypted video
Obtain set top box from video provider
Verify video type with provider; analog (NTCS), digital
Channels or format type not correct air (ATCS), digital cable (QAM)
Rescan TV channels
Tuner Invalid
Contact TRUE Fitness Customer Service Department
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57
CHAPTER 7: ADDITIONAL INFORMATION
TROUBLESHOOTING GUIDE (continued):
Heart rate is
displaying
erratically or not
displaying
Transmitter belt contacts are not
making good contact with the skin
Contacts on the transmitter belt are
not moist
Transmitter belt is not within 3 feet
(1 meter) of the heart rate receiver
Transmitter belt is not the correct
frequency or is encoded
The battery inside the transmitter
belt is depleted
Another user wearing a compatible
transmitter strap is within 3 foot (1
meter) of the unit
Environmental interference from
high voltage power lines
Environmental interference from
computers
Environmental interference from
motor driven appliances
Environmental interference from
cell or cordless phone
Environmental interference from
Wi-Fi router
Fault Code
Re-adjust the transmitter belt so that it is in full contact
with the skin
Moisten the contacts on the transmitter belt
Adjust your position on the belt so that you are within 3
foot (1 meter) of the console
Polar equip or compatible receiver use 4.8kHz un-encoded
receiver
replace the transmitter belt with a compatible transmitter
belt
Move the units so that there is more space in-between units
Move the unit to another position within the room or move
the cause of the interference until heart rate reading are
stable. If the probable source of interference is plugged into
the same outlet move the suspect source to another outlet.
Category Description
Cause
Corrupt software
Fault CN00: Corrupted
Console Configuration
Console
Corrupted brainboard
configuration - fails integrity check
Firmware and
software versions
are not compatible
Console configured
incorrectly
Fault CN01: Internal
Fault
Console
Math error - software
Corrupt Software
TRUEfitness.com / 800.426.6570 / 636.272.7100
Corrective Action
Power cycle
Re-configure console
Re-install
software/firmware
Contact dealer or
TRUE service
Power cycle
Re-configure console
Re-install
software/firmware
Contact dealer or
TRUE service
58
CHAPTER 7: ADDITIONAL INFORMATION
TROUBLESHOOTING GUIDE (continued):
The product configuration data has
failed validation checks (incline
ranges make no sense, etc.)
Console configured
incorrectly
Power cycle
Re-configure console
Contact dealer or
TRUE service
Contact dealer or
TRUE service
Fault CN02: Invalid
Console Configuration
Console
Fault CN03: Stuck Key
Console
Membrane Key stuck down/closed
Membrane key is
damaged
Console
Brainboard fails to receive timely
communication responses from
lower board - Fault after 3 retries
Unit is configured as
Re-configure console
a treadmill
Fault CN04: Lower
Board Comm Fault
(Treadmill Only)
Fault CN05: No Lower
Control
Fault CN06: Config
Mismatch
Console
Console
Fault CN07: Calibration
Console
Timeout
Fault CN08: Calibration
Failed - Lower Limit Not Console
Reached
Fault CN09: Insert
Console
Safety Key
No lower board connected to
console - detection wires not
connected.
Console is configured for a product
different than that to which it is
connected.
Incline Calibration was not able to
complete within allowed time.
During incline calibration, the
incline stalled before reaching what
should be the lower limit.
Emergency Circuit opened
Fault CN10: E-Stop
Fault
Console
A test of the emergency circuit has
failed
Fault CN24: BB Comm
Fault
Console
SBC cannot communicate with
Brainboard
Fault CN25: Firmware
Mismatch
Console
Firmware on brainboard not
compatible with SBC software
Loose cable
Loose cable
Console configured
incorrectly
Console configured
incorrectly
Loose cable
Power cycle
Check cable
connections
Reconfigure console
Power cycle
Re-configure console
Check cable
connections
Unit is configured as
Re-configure console
a treadmill
Unit is configured as
Re-configure console
a treadmill
Unit is configured as
Re-configure console
a treadmill
Unit is configured as
Re-configure console
a treadmill.
Power cycle
Console
Contact dealer or
TRUE service
Power cycle
Corrupt software
Reconfigure Console
Re-install
Firmware and
software/firmware
software versions
Contact dealer or
are not compatible
TRUE service
TRUEfitness.com / 800.426.6570 / 636.272.7100
59
CHAPTER 7: ADDITIONAL INFORMATION
Most Comprehensive Workout Available
With the side-to-side motion of the TRUE Traverse, users will get a workout like no other --sculpting
your core and lower body better than any elliptical or other cardio fitness piece on the market.
The TRUE Traverse provides a smooth motion for a better workout in less time. With unique
programming features,such as the Skate and Ski workout, users will activate more muscles groups
than on other cardio machines. The TRUE Traverse is manufactured with the same high quality and
craftsmanship that TRUE has been known for in the fitness industry for over thirty-four years.
Experience the HIGH INTENSITY TRAINING provided by the new TRUE Traverse today.
Truefitness.com / 800.426.6570 / 636.272.7100
60
CHAPTER 7: ADDITIONAL INFORMATION
TECHNICAL
SPECIFICATIONS
Power Source
Resistance Type
Resistance Method
Resistance Levels
Total Resistance (Watts)
Frame Construction
Handlebar Design
Drive System
450 Watts
Welded Heavy Gauge Steel
Multi-Position with Moisture Resistant Sleeves
Dual Stage Drive System
Polar Compatible
Emerge, Orange LED
Yes
ETL 1647, CSA, CE, EN 957, FCC
Accessories
Footprint
Water Bottle Holder, Accessory Tray, Over Molded Reading Rack/Tablet Holder
41'' x 41'' (105cm x 105cm)
Machine Weight
225 lbs / 102kg
Shipping Weight
235lbs / 106kg
Maximum User Weight
Step-Up Height
Portability
Flywheel Weight
WARRANTY
30
Yes
REGULATORY APPROVALS
PHYSICAL SPECIFICATIONS
Electro-magnetic
Contact Heart Rate Monitoring
Low Step up Height
EXTRAS
Generator magnetic
Wireless Heart Rate Monitoring
AVAILABLE CONSOLES
SAFETY
Self-generated with Emerge and Escalate 9 consoles, External power source with other consoles
Warranty Classification
350 lbs / 159kg
8.25'' (21cm)
2 Front Transport Wheels
26.4 lbs / 12kg
Commercial (all dues paying facilities, regardless of usage)
Frame
3 Years
Parts
3 Years
Labor
3 Years
Warranties outside the U.S. and Canada may vary - Please contact your dealer for details.
truefitness.com
|
800.426.6570
|
Specifications subject to change without notice.
636.272.7100
02095
BROCH15C28
© 2 0 1 5 Tr u e F i t n e s s Te c h n o l o g y, I n c
Truefitness.com / 800.426.6570 / 636.272.7100
61
CHAPTER 7: ADDITIONAL INFORMATION
Commercial Limited Warranty
TL1000 Traverse Lateral Trainer
Save Time and Register Online!
Activate Multiple Warranties at truefitness.com/support/warranty-service-registration
All TRUE® Fitness products are distributed by TRUE and are
warranted to the original registered product purchaser and the
parts of the TRUE product (the “Product”) listed below, under
normal use and service, shall be free of manufacturing defects
in workmanship and materials only for the period of time
beginning from the original date of purchase set forth below:
Frame*
Lifetime
Parts
Transcend Touchscreen
Electrical
Wear Items
Cosmetics
3 Years
3 Years
3 Years
6 Months
Labor
Parts
Cosmetics
3 Years
6 Months
Device Connectivity
Headphone Jack &
USB Port
90 Days Parts,
No Labor
NOTE: Warranty valid for USA and Canada only.
NOTE: Failure to register this product will result in no
servicing or authorization of parts to be shipped.
NOTE: Buying after-market products from a 3rd party will
result in voided warranty.
NOTE: This product is intended for Commercial use which
includes non-dues paying facilities where usage does not
exceed 8 hours per day. If this product will not be used in
this particular setting, please contact TRUE as this warranty
is void.
Frame: The frame is warranted for defects in material and
workmanship for as long as the original purchaser owns the
Product. The frame is warranted for labor and freight (for parts
shipped from TRUE) for two years from date of purchase. * This
limited warranty on structural frame does not include paint or
coatings.
Parts: The lateral trainer electrical parts and wear items
are warranted for defects in material and workmanship for
three years with three years labor warranty. The Transcend
touchscreen console is warranted for defects in material and
workmanship for three years with one year labor warranty.This
limited warranty does not cover damage or equipment failure
resulting from or caused by improper assembly/installation,
failure to follow instructions and warnings in owner’s manual,
accident, misuse, abuse, unauthorized modification, or failure
to provide reasonable and necessary maintenance. *TRUE
Fitness shall not warrant the performance of the heart rate
system on its products, as the heart rate system performance
varies, based on user’s physiology, age, method of use and
other factors. * This limited warranty shall not apply to
software version upgrades.
Cosmetics: The lateral trainer cosmetic parts are warranted
for defects in material and workmanship for six months with
labor warranty to match the parts warranty period. This
limited warranty does not cover damage or equipment failure
resulting from or caused by improper assembly/installation,
failure to follow instructions and warnings in owner’s manual,
accident, misuse, abuse, unauthorized modification, or failure
to provide reasonable and necessary maintenance. This limited
warranty will apply to but may not be limited to plastic covers,
shrouds, caps, badges, overlays, paint, coatings, soft step
inserts and grips.
Device Connectivity: Device Connectivity elements;
headphone jack and USB Port are warranted for defects in
material and workmanship for 90 days with no labor warranty.
Labor: Labor is covered for a period of three years from the
date of purchase unless otherwise expressed within this
limited warranty as long as a TRUE authorized service provider
performs the service. Service that requires over 50 miles of
travel may be subject to additional charges. Reasonable and
necessary maintenance guidelines can be found in the owner’s
manual.
Claims Procedure: TRUE Limited Warranty service may be
obtained by contacting the authorized TRUE dealer from
whom the Product was purchased. If the dealer from whom
the Product was purchased is no longer an authorized TRUE
dealer, then TRUE Limited Warranty service may be obtained
by contacting TRUE directly at:
TRUE Fitness, Service Department
865 Hoff Road, St. Louis, MO 63366
1.800.883.8783
Hours of operation 8:30am - 5:00 pm CST
truefitness.com / 800.426.6570 / 1.636.272.7100
Truefitness.com / 800.426.6570 / 636.272.7100
62
CHAPTER 7: ADDITIONAL INFORMATION
Commercial Limited Warranty
TL1000 Traverse Lateral Trainer
Save Time and Register Online!
Activate Multiple Warranties at truefitness.com/support/warranty-service-registration
The above Limited Warranty is subject to and will be in
accordance with the conditions set forth below:
express written consent of TRUE. Even jobbing out warranty
labor requires TRUE’s written approval.
1. This Limited Warranty can be processed only if the Warranty
Registration Form is completed on-line; or if the attached form
is filled in, signed by the original purchaser and mailed to
TRUE within 30 days of purchaser’s receipt of this Product. The
serial number must be intact on the Product for this Limited
Warranty to be valid.
2. This Limited Warranty applies to the product only while the
Product remains in the possession of the original purchaser
and is not transferable.
3. This Limited Warranty becomes VALID ONLY if the Product
is initially assembled/installed by a TRUE authorized dealer/
technician (if anyone other than a TRUE authorized dealer/
technician initially assembles and installs the Product, this
Limited Warranty will be void unless the written authorization
of TRUE is first obtained).
4. This Limited Warranty does not cover damage or equipment
failure resulting from or caused by improper assembly/
installation, failure to follow instructions and warnings in
owner’s manual, accident, misuse, abuse, unauthorized
modification, or failure to provide reasonable and necessary
maintenance (as referenced in the owner’s manual.)
5. This Limited Warranty applies only to the cost of repair or
replacement of parts and does not include labor (beyond the
above warranty period), transportation, service, return and
freight charges associated therewith expressly specified herein.
6. This Limited Warranty shall not apply to: Service calls to
correct installation of the equipment or instruction to owners
on how to use the equipment; or any labor costs incurred
beyond the applicable labor warranty period.
7. This Limited Warranty is in lieu of all warranties, express or
implied, and in lieu of all other obligations or liabilities on the
part of TRUE, under no circumstances shall TRUE be liable by
virtue of this Limited Warranty or otherwise from damage to
any person or property whatsoever for any special, indirect,
incidental, secondary or consequential losses, damages or
expenses in connection with exercise products.
Any implied warranty is limited in duration to the time period
covered by the Limited Warranty. Some states do not allow
limitations on how long an implied warranty lasts, or the
exclusion may not apply to you. This Limited Warranty grants
you specific legal rights and you may also have other rights,
which vary from state to state.
LATERAL TRAINER SERIAL NUMBERS:
The TL1000 lateral trainer comes with two serial numbers;
one on the base and one on the display console (see diagram
below). The serial number on the base is located on the front
inside sheet metal on the bottom right hand side. The console
serial number is located on the bottom right side of each
console. Please write down your serial numbers below and keep
for your records.
NOTE TO AUTHORIZED WARRANTY LABOR PROVIDERS:
Warranty labor reimbursement or warranty parts rights may
not be transferred to, reassigned to, a third party without the
CONSOLE SERIAL NUMBER:
BASE SERIAL NUMBER:
CONSOLE SERIAL NUMBER:
BASE SERIAL NUMBER:
SAMPLE SERIAL NUMBER STICKER:
Keep this page for your records
truefitness.com / 800.426.6570 / 1.636.272.7100
Truefitness.com / 800.426.6570 / 636.272.7100
63
CHAPTER 7: ADDITIONAL INFORMATION
Commercial Limited Warranty
TL1000 Traverse Lateral Trainer
Thank you for purchasing a TRUE product. To validate the TRUE product warranty the fast and easy way,
please go on-line now to truefitness.com/support and register your product. The information you provide will
never be distributed to any other individuals or agencies for any purpose. If you prefer to mail your warranty
card, have the owner of the product complete the information below and return it to TRUE Fitness within 30
days from the date of equipment installation.
To mail your warranty information, please fill in the information below and mail to: Service Dept., TRUE Fitness,
865 Hoff Road, St. Louis, MO 63366 (or save postage and register online at truefitness.com)
Commercial Warranty Registration
PLEASE PROVIDE BOTH SERIAL NUMBERS BELOW.
REQUIRED FOR WARRANTY REGISTRATION:
CONSOLE SERIAL NUMBER:
4. What other types of equipment does your company currently own?
___ a. Treadmill
Brand ________________
___ b. Bike
Brand ________________
___ c. Elliptical
Brand ________________
___ d. Free Weights/Gym Brand ________________
BASE SERIAL NUMBER:
5. How many people use your facility on a daily basis?
___ a. <25
___ b. 25-75
___ c. 76-150
___ d. 150+
Model Type: TL1000 Commerical Taverse Lateral trainer
Date of Purchase
6. Do you plan to purchase more fitness equipment
in the next 6-12 months?
____ Yes ____ No
7. If you answered “yes” to question 6, what type do you
plan to purchase?
____ a. Treadmill
____ b. Elliptical
____ c. Stationary Bike
____ d. Free Weights
____ e. Gym
____ f. Other ______________
Your Company Name
Contact First Name
Contact Last Name
Address
City
State
ZIP
8. Would you recommend TRUE to other club owners?
____ Yes ____ No
9. You are a valued TRUE customer and your suggestions
allow us to continually improve your experience. Is there
anything else you would like us to know? Please explain:
Email Address
Phone
3. Please indicate your type of facility:
___ a. Apartment/Condo
___ b. Corporate Fitness Center
___ c. Municipality
___ d. Health Club/Gym/Spa
___ e. Hotel/Resort
___ f. Military Base
___ g. Student Rec Center ___ h. Other
Fax
1. Where did you first learn about TRUE?
___ a. Dealer
____ b. Website
____ c. Advertisement
____ d. Referral
____ e. Current Customer ____ f. Other_______________
2. Why did you purchase a TRUE product?
___ a. Design/Appearance ___ b. Dealer Suggestion
___ c. Price/Value
___ d. Quality Construction
___ e. Performance
___ f. TRUE Reputation
___ g. Other_________________________
truefitness.com / 800.426.6570 / 1.636.272.7100
Truefitness.com / 800.426.6570 / 636.272.7100
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