GE and GE Profile
GE and GE Profile ™
Dishwashers
GEAppliances.com
Safety Instructions . . . . . . . 2–5
Owner’s Manual
Operating Instructions
Tall Tub
Dishwashers
Care and Cleaning . . . . . . . . . . . . . 18
Control Panel and Settings . . 6–11
Loading Place Settings . . . . . . . . 17
Loading the Racks . . . . . . . . . . . . . 16
Using the Dishwasher . . . . . .12–15
Troubleshooting Tips . . . 19–21
Consumer Support
Consumer Support . . . . . . . . . . . . . .23
Warranty . . . . . . . . . . . . . . . . . . . . . 22
Write the model and serial
numbers here:
Model # __________________
Serial # __________________
You can find them on the tub wall
just inside the door.
165D4700P388
49-55064
07-09 JR
WARNING!
For your safety, the information in this manual must be followed to minimize the risk of fire,
explosion, electric shock, and to prevent property damage, personal injury, or death.
WARNING! WATER HEATER SAFETY
Under certain conditions, hydrogen gas may be produced in a water heater that has not been used for two
or more weeks. HYDROGEN GAS IS EXPLOSIVE.
If the hot water has not been used for two or more weeks, prevent the possibility of damage or injury
by turning on all hot water faucets and allow them to run for several minutes. Do this before using any
electrical appliance connected to the hot water system. This simple procedure will allow any built-up
hydrogen gas to escape. Since the gas is flammable, do not smoke, use an open flame, or use the appliance
during this process.
Operating Instructions
Safety Instructions
IMPORTANT SAFETY INFORMATION
READ ALL INSTRUCTIONS BEFORE USING —
SAVE THESE INSTRUCTIONS
PROPER INSTALLATION AND MAINTENANCE
This dishwasher must be properly installed and located in accordance with the Installation Instructions
before it is used. If you did not receive an Installation Instructions sheet with your dishwasher, you can
receive one by visiting our Website at GEAppliances.com. In Canada, visit www.GEAppliances.ca.
Troubleshooting Tips
■ Connect the dishwasher/appliance to a grounded
metal, permanent wiring system; or run an
equipment-grounding conductor with the circuit
conductors and connect to the equipmentgrounding terminal or lead of the appliance.
■ Improper connection of the equipment-grounding
conductor can result in a risk of electric shock.
Check with a qualified electrician or service
representative if you are in doubt whether the
appliance is properly grounded.
■ Dispose of discarded appliances and shipping
or packing material properly.
CAUTION:
To prevent minor injury and property damage
Consumer Support
■ Contents washed in Anti-bacterial mode, if
available, may be hot to the touch. Use care
before handling.
■ Using a detergent that is not
specifically designed for
dishwashers will cause the
dishwasher to fill with suds.
■ If your dishwasher is connected to a wall
switch, ensure that the switch is on prior
to use.
■ On dishwashers with electronic controls,
if you choose to turn the wall switch
off between wash cycles, allow 5-10 seconds after
turning the switch on before touching START/RESET
to allow the control to initialize.
2
■ Do not attempt to repair or replace any part
of your dishwasher unless it is specifically
recommended in this manual. All other servicing
should be referred to a qualified technician.
■ To minimize the possibility of electric shock,
disconnect this appliance from the power supply
before attempting any maintenance.
NOTE: Turning the dishwasher off does not
disconnect the appliance from the power supply.
We recommend having a qualified technician
service your appliance.
■ Non-Dishware Items: Do not wash items such
as electronic air cleaner filters, furnace filters
and paint brushes in your dishwasher. Damage
to the dishwasher and discoloration or staining
of the dishwasher may result.
■ Close supervision is necessary if this appliance
is used by or near children.
■ Load light, plastic items so they do not become
dislodged and drop to the bottom of the
dishwasher—they might come into contact with
the heating element and be damaged.
GEAppliances.com
¡ADVERTENCIA!
Para su seguridad, debe cumplirse con la información de este manual a fin de minimizar
el riesgo de incendio o explosión, descarga eléctrica o para prevenir daños a la propiedad,
lesiones personales o la muerte.
Safety Instructions
INFORMACIÓN IMPORTANTE DE SEGURIDAD
LEA TODAS LAS INSTRUCCIONES ANTES DE USAR—
GUARDE ESTAS INSTRUCCIONES
¡ADVERTENCIA! SEGURIDAD DEL CALENTADOR DE AGUA
INSTALACIÓN Y MANTENIMIENTO ADECUADOS
Este lavaplatos debe instalarse de manera adecuada y ubicarse de acuerdo con las Instrucciones de
Instalación antes de comenzar el uso. Si usted no ha recibido una página de Instrucciones de instalación
con su lavaplatos, puede obtener una visitando nuestro sitio Web en GEAppliances.com.
PRECAUCIÓN:
■ No intente reparar o cambiar ninguna pieza de
su lavaplatos a menos que esté específicamente
recomendado en este manual. Cualquier otro
servicio debe realizarlo un técnico calificado.
■ Para minimizar la posibilidad de una descarga
eléctrica, desconecte este aparato de la fuente
de energía antes de realizar cualquier clase de
mantenimiento.
NOTA: Apagar el lavaplatos no desconecta el
aparato del suministro de energía. Recomendamos
que un técnico calificado realice el servicio técnico
de su aparato.
Para evitar lesiones menores y daños a la propiedad
■ Elementos no aptos para lavaplatos: No lave
elementos como filtros de limpiadores de aire
electrónicos, filtros de hornos y pinceles de pintura
en su lavaplatos. Pueden producirse daños en el
lavaplatos y decoloración o manchas en el
aparato.
■ Se requiere una supervisión estricta cuando
cualquier aparato es utilizado por niños o en
su cercanía.
■ Cargue elementos livianos y plásticos de modo
que no se desplacen y caigan al fondo del
lavaplatos, ya que pueden entrar en contacto con
el elemento calentador y dañarse.
3
Consumer Support
■ Los elementos lavados en el modo anti-bacterial,
si se encuentra disponible, pueden quedar
calientes al tacto. Tenga cuidado antes de
tocarlos.
■ Utilizar un detergente no
diseñado específicamente
para lavaplatos provocará
que el aparato se llene
de espuma.
■ Si su lavaplatos se encuentra conectado
a un interruptor de pared, verifique que
el interruptor se encuentre encendido
antes del uso.
■ En lavaplatos con controles electrónicos, si usted
elije apagar el interruptor de pared entre ciclos
de lavado, deje pasar 5-10 segundos después de
encender el interruptor antes de presionar
START/RESET para permitir que el control se inicie.
Troubleshooting Tips
■ Conecte el lavaplatos/aparato a un sistema
de cableado permanente con conexión a tierra
o debe utilizarse un conductor de conexión a tierra
del equipamiento con los conductores de circuito,
y debe conectarse a la terminal de conexión
a tierra o conductor del aparato.
■ Una conexión inadecuada del conductor de
conexión a tierra de equipo puede provocar
un riesgo de descarga eléctrica. Consulte a un
electricista calificado o representante de servicio
técnico si tiene dudas sobre la correcta conexión
a tierra del aparato.
■ Elimine los aparatos que no va a utilizar más y el
material de empaque o envío como corresponde.
Operating Instructions
Bajo ciertas condiciones, puede producirse gas de hidrógeno en un calentador de agua que no se ha usado
durante dos semanas o más. EL GAS DE HIDRÓGENO ES EXPLOSIVO.
Si el agua caliente no se ha utilizado por dos semanas o más, evite la posibilidad de daños o lesiones
abriendo todos los grifos de agua caliente y dejándolas correr durante varios minutos. Haga esto antes
de utilizar cualquier aparato eléctrico que se encuentre conectado al sistema de agua caliente. Este simple
procedimiento permitirá que se libere cualquier clase de acumulación de gas de hidrógeno. Ya que el gas
es inflamable, no fume o utilice una llama abierta o un aparato durante este proceso.
Safety Instructions
IMPORTANT SAFETY INFORMATION
READ ALL INSTRUCTIONS BEFORE USING —
SAVE THESE INSTRUCTIONS
WARNING! RISK OF CHILD ENTRAPMENT
PROPER DISPOSAL OF THE DISHWASHER
Junked or abandoned dishwashers are
dangerous…even if they will sit for “just a few
days.” If you are getting rid of your old
dishwasher, please follow the instructions below
to help prevent accidents.
Operating Instructions
Before You Throw Away Your Old
Dishwasher:
■ Take off the door of the washing compartment
or remove the door latch keeper (as shown).
WARNING!
When using your dishwasher, follow basic precautions,
including the following:
■ Use this appliance only for its intended purpose
as described in this Owner’s Manual.
■ Use only powder, tabs, liquid detergents or rinse
agents recommended for use in a dishwasher
and keep them out of the reach of children.
Cascade® and Cascade® Complete Automatic
Dishwashing Detergents, and Cascade Crystal
Clear® rinse agents have been approved for use
in all GE dishwashers.
■ Locate sharp items so that they are not likely
to damage the door seal.
■ Load sharp knives with the handles up to reduce
the risk of cut-type injuries.
■ Do not wash plastic items unless marked
dishwasher safe or the equivalent. For plastic items
not so marked, check the manufacturer’s
recommendations.
■ Do not touch the heating element during or
immediately after use.
Troubleshooting Tips
Door latch keeper
■ Do not operate your dishwasher unless all enclosure
panels are properly in place.
■ Do not tamper with controls.
■ Do not abuse, sit on or stand on the door or dish
rack of the dishwasher.
■ Do not allow children to play around the dishwasher
when opening or closing the door due to the
possibility of small fingers being pinched in the door.
■ Do not discard a dishwasher without first removing
the door of the washing compartment or the latch
keeper.
■ Do not store or use combustible materials, gasoline
or other flammable vapors and liquids in the vicinity
of this or any other appliance.
■ Do not allow children to play with, on or inside this
or any discarded appliance.
READ AND FOLLOW THIS SAFETY INFORMATION CAREFULLY.
Consumer Support
SAVE THESE INSTRUCTIONS
4
GEAppliances.com
¡ADVERTENCIA! RIESGO DE ENCIERRO PARA NIÑOS
ELIMINACIÓN CORRECTA DEL LAVAPLATOS
Un lavaplatos desechado o abandonado resulta
peligroso…aún si quedará en un lugar por “sólo
unos días”. Si va a desechar su viejo lavaplatos,
siga las siguientes instrucciones para prevenir
accidentes.
Safety Instructions
INFORMACIÓN IMPORTANTE DE SEGURIDAD
LEA TODAS LAS INSTRUCCIONES ANTES DE USAR—
GUARDE ESTAS INSTRUCCIONES
Antes de desechar su viejo lavaplatos:
¡ADVERTENCIA!
Traba de la puerta
Cuando use su lavaplatos, siga precauciones básicas
de seguridad, incluyendo las siguientes:
■ No lave elementos plásticos a menos que estén
marcados como aptos para lavaplatos o
equivalente. En el caso de elementos plásticos
que no estén marcados así, verifique las
recomendaciones del fabricante.
■ No toque el elemento calentador durante el uso
o inmediatamente después de finalizar el uso.
■ No haga funcionar el lavaplatos a menos que todos
los paneles del recinto se encuentren en su lugar.
■ No altere o modifique los controles.
■ No maltrate, ni se siente o se pare sobre la puerta
o bandejas de los platos del lavaplatos.
■ No permita que los niños jueguen alrededor del
lavaplatos cuando abra o cierre la puerta debido
a la posibilidad de pellizcar sus dedidos con
la puerta.
■ No deseche el lavaplatos sin antes quitar la puerta
del compartimento de lavado o la traba de la
puerta.
■ No almacene o use materiales combustibles,
gasolina u otros vapores o líquidos inflamables
cerca de este o cualquier otro aparato.
■ No permita que los niños jueguen sobre, con
o dentro de este o cualquier otro aparato
descartado.
Troubleshooting Tips
■ Use este aparato sólo con el objetivo para el que
fue creado, como se describe en este Manual del
Propietario.
■ Utilice sólo detergentes en polvo, líquido o tabletas
o agentes de enjuague recomendados para uso
en lavaplatos y manténgalos alejados del alcance
de los niños. Los detergentes para lavaplatos
automáticos Cascade® y Cascade® Complete,
y los agentes de enjuague Cascade Crystal Clear®
han sido aprobados para el uso en todos los
lavaplatos GE.
■ Ubique los elementos filosos de modo que no dañen
el sellado de la puerta.
■ Cargue cuchillos filosos con los mangos hacia arriba
para reducir el riesgo de una lesión personal.
Operating Instructions
■ Quite la puerta del compartimento de lavado
o saque la traba de la puerta (como puede
verse).
LEA Y SIGA ESTA INFORMACIÓN DE SEGURIDAD CUIDADOSAMENTE.
Consumer Support
GUARDE ESTAS INSTRUCCIONES
5
Safety Instructions
About the dishwasher control panel.
Choose the dishwasher control panel that corresponds to the features on your dishwasher.
1
3
5
4
2
Control Settings
Operating Instructions
1
Status Indicator Lights
The Status display tells you what’s happening while the dishwasher is in operation and may flash, indicating a
malfunction (see page 8). The lights will come ON indicating the sequence of operation the dishwasher is in.
Troubleshooting Tips
SENSING
Displayed while the sensor is measuring the amount of soil and temperature of water.
(on some models) The dishwasher will adjust the selected cycle to achieve optimal performance.
SANITIZED
Displayed when cycle has met sanitization conditions. Light remains ON until door is opened.
CLEAN
Displayed when a wash cycle is complete. The light stays ON as a reminder that the dishes are
clean until the door is relatched or until another cycle is selected.
2
Time Remaining Display (on some models)
3
Cycles
During operation, the display shows the minutes remaining until the cycle is complete. The display may adjust the
remaining time while the Sensing light is on. The time displayed at the start of each cycle may change from the
factory setting as the unit customizes itself to home use. During a delay start, the display will show hours of time
remaining until the cycle starts.
The light above the selected pad will be ON to indicate which cycle has been selected.
This dishwasher is equipped with a dirt and temperature sensor. Cycle length and time will vary depending on the
soil level and temperature.
SANI WASH
7.5–8.75 gal., 50–135 min.
This cycle raises the water temperature in the final rinse to sanitize your dishware. The cycle
length will vary depending on the temperature of your inlet water.
NOTE: The SANI WASH cycle is monitored for sanitization requirements. If the cycle is interrupted
during or after the main wash portion or if the incoming water temperature is so low that
adequate water heating cannot be achieved, the sanitizing conditions may not be met. In these
cases, the Sanitized light will not illuminate at the end of the cycle.
NOTE: NSF certified residential dishwashers are not intended for licensed food establishments.
NORMAL WASH
5.2 gal., 60–90 min.
This cycle is for medium/heavily soiled dishes and glassware.
Consumer Support
LIGHT WASH
7.5 gal., 40–60 min.
(on some models) This cycle is for everyday dishes and glassware.
RINSE ONLY
2.5 gal., 11 min.
For rinsing partial loads that will be washed later. Do not use detergent with this cycle.
NOTE: Only the SANI WASH cycle has been designed to meet the requirements of Section 6, NSF 184 for
soil removal and sanitization efficacy.
6
GEAppliances.com
Options
The light above the selected pad will be ON to indicate which option has been selected.
STEAM
For use with heavily soiled and/or dried-on, baked-on soils. This option MUST be selected PRIOR
to starting the cycle. The STEAM option adds 24 minutes to the cycle time.
HEATED DRY
Light OFF
Shuts off the drying heat option. Dishes air dry naturally and energy is saved. For faster air dry,
you can prop the door open after the CLEAN light illuminates.
HEATED DRY
Light ON
Turns the heater on for faster drying. This will extend the total cycle time between
8 and 38 minutes depending on the cycle selected. NOTE: HEATED DRY cannot be
selected with RINSE ONLY cycle.
LOCK
You can lock the controls to prevent any selections from being made. Or you can lock the controls
after you have started a cycle.
Children cannot accidentally start dishwasher by touching pads with this option selected.
To LOCK the dishwasher control, touch and hold the HEATED DRY pad for 3 seconds. The light
below the HEATED DRY pad will turn on. To UNLOCK the dishwasher control, touch and hold the
HEATED DRY pad for 3 seconds. The LOCK light will turn off.
ADDED
HEAT
When selected, the cycle will run longer with the heating element on to improve both wash and
dry performance. NOTE: Cannot be selected with RINSE ONLY cycle.
DELAY HOURS
You can delay the start of a wash cycle for up to 9 hours. Touch the DELAY HOURS pad to choose
the number of hours you want to delay the start of the cycle; then touch START/RESET one time.
The dishwasher will count down and start automatically at the correct time. Touching
START/RESET a second time will cancel the DELAY START selection.
RESET
To change a cycle after washing starts, touch the START/RESET pad to cancel the cycle. The
START/RESET light will flash while the water is pumped out if needed. This takes approximately
90 seconds. When the light stops flashing, the dishwasher can be reprogrammed and restarted.
Operating Instructions
Start
Troubleshooting Tips
5
Safety Instructions
4
Close and latch the dishwasher door and select the cycle and desired enhancements. Touch the START/RESET pad
once to begin the cycle. Water begins to fill the dishwasher, and approximately 60 seconds later the wash action
begins. Touching the START/RESET pad a second time will cancel the cycle and cause the water to drain out. This will
take approximately 2 minutes.
NOTE: The dishwasher remembers your last cycle so you don’t have to reprogram each time. When the dishwasher
door is fully closed, the control panel lights will display the last settings you selected.
If you don’t want to change any of the settings, simply touch the START/RESET pad once to begin the cycle.
If the door is closed, the indicator lights will turn off if the START/RESET pad is not pressed within two minutes.
To activate the display, open and close the door or touch any pad.
Also, if a power failure occurs, NORMAL WASH and HEATED DRY will automatically be programmed.
Consumer Support
7
Safety Instructions
About the dishwasher control panel.
Choose the dishwasher control panel that corresponds to the features on your dishwasher.
1
4
2
3
Operating Instructions
Control Settings
1
Status Indicator Lights
The Status display tells you what’s happening while the dishwasher is in operation and may flash,
indicating a malfunction (see page 8). The lights will come ON indicating the sequence
of operation the dishwasher is in.
SANITIZED
(on some
models)
CLEAN
(on some
models)
Troubleshooting Tips
2
Displayed when cycle has met sanitization conditions. Light remains ON until
door is opened.
Displayed when a wash cycle is complete. The light stays ON as a reminder that
the dishes are clean until the door is opened or until another cycle is selected.
Cycles
The light above the selected pad will be ON to indicate which cycle has been selected.
SANI WASH
(on some
models)
7.3 gal., 97 min.
This cycle raises the water temperature in the final rinse to sanitize your dishware.
The cycle length will vary depending on the temperature of your inlet water.
NOTE: The SANI WASH cycle is monitored for sanitization requirements. If the
cycle is interrupted during or after the main wash portion or if the incoming water
temperature is so low that adequate water heating cannot be achieved, the
sanitizing conditions may not be met. In these cases, the Sanitized light will not
illuminate at the end of the cycle.
NOTE: NSF certified residential dishwashers are not intended for licensed food
establishments.
POTS & PANS
or HEAVY
WASH
8.5 gal., 89 min.
This cycle is meant for heavily soiled dishes or cookware with dried-on or bakedon soils. Everyday dishes are safe to be used in this cycle.
NORMAL WASH 5.6 gal., 56 min.
This cycle is for medium/heavily soiled dishes and glassware.
Consumer Support
LIGHT WASH
(on some
models)
6.1 gal., 36 min.
This cycle is for everyday dishes and glassware.
CHINA CRYSTAL 6.1 gal., 39 min.
(on some
This cycle is for lightly soiled china and crystal.
models)
1.2 gal., 6 min.
For rinsing partial loads that will be washed later. Do not use detergent with
this cycle.
NOTE: Only the SANI WASH cycle has been designed to meet the requirements of Section 6,
NSF 184 for soil removal and sanitization efficacy.
RINSE ONLY
8
GEAppliances.com
Options
The light above the selected pad will be ON to indicate which OPTION has been selected.
For use with heavily soiled and/or dried-on, baked-on soils. This option MUST be
selected PRIOR to starting the cycle. This option will improve both wash and dry
performance. This option adds 20 minutes to the cycle time.
NOTE: Cannot be selected with RINSE ONLY cycle.
HEATED DRY
Light OFF
Shuts off the drying heat option. Dishes air dry naturally and energy is saved.
For faster air dry you can prop the door open after the CLEAN light illuminates.
HEATED DRY
Light ON
Turns the heater on for fast drying. This will extend the total run time by 38 minutes.
NOTE: Cannot be selected with RINSE ONLY cycle.
LOCK
You can lock the controls to prevent any selections from being made. Or you can lock
the controls after you have started a cycle.
Children cannot accidentally start dishwasher by touching pads with this option
selected.
To LOCK the dishwasher control, touch and hold the HEATED DRY pad for 3 seconds. The light below
the HEATED DRY pad will turn on. To UNLOCK the dishwasher control, touch and hold the HEATED
DRY pad for 3 seconds. The LOCK light will turn off.
When selected, the cycle will run longer with the heating element on to improve both
wash and dry performance. For use with heavily soiled and/or dried-on soils. This
option MUST be selected PRIOR to starting the cycle. NOTE: Cannot be selected with
RINSE ONLY cycle.
DELAY HOURS
You can delay the start of a wash cycle for 2, 4 or 8 hours (delay time options may
vary by model). Touch the DELAY HOURS pad to choose the number of hours you want
to delay the start of the cycle; then touch START/RESET one time. The dishwasher will
count down and start automatically at the correct time. Touching START/RESET a
second time will cancel the DELAY START selection.
RESET
To change a cycle after washing starts, touch the START/RESET pad to cancel the
cycle. The START/RESET light will flash while the water is pumped out if needed. This
takes approximately 90 seconds. When the light stops flashing, the dishwasher can be
reprogrammed and restarted.
Start
Consumer Support
Close and latch the dishwasher door and select the cycle and desired enhancements. Touch the
START/RESET pad once to begin the cycle. Water begins to fill the dishwasher, and approximately
60 seconds later the wash action begins. Touching the START/RESET pad a second time will cancel
the cycle and cause the water to drain out. This will take approximately 2 minutes.
NOTE: The dishwasher remembers your last cycle so you don’t have to reprogram each time. When
the dishwasher door is fully closed, the control panel lights will display the last settings you selected.
If you don’t want to change any of the settings, simply touch the START/RESET pad once to begin
the cycle.
If the door is closed, the indicator lights will turn off if the START/RESET pad is not pressed within two
minutes. To activate the display, open and close the door or touch any pad.
Also, if a power failure occurs, NORMAL WASH and HEATED DRY will automatically be programmed.
Troubleshooting Tips
HOT WASH/
ADDED HEAT
Operating Instructions
HOT START/
STEAM
(on some
models)
(on some
models)
4
Safety Instructions
3
9
Safety Instructions
About the dishwasher control panel.
Choose the dishwasher control panel that corresponds to the features on your dishwasher.
1
3
6
5
4
2
Consumer Support
Troubleshooting Tips
Operating Instructions
Control Settings
1
Status Indicator Lights
2
Time Remaining Display (on some models)
During operation, the display shows the minutes remaining until the cycle is complete. The display may adjust
the remaining time while the Sensing light is on. The time displayed at the start of each cycle may change from
the factory setting as the unit customizes itself to home use. During a delay start, the display will show hours of time
remaining until the cycle starts.
3
Cycles
The Status display tells you what’s happening while the dishwasher is in operation and may flash, indicating a
malfunction (see page 6). The lights will come ON indicating the sequence of operation the dishwasher is in.
LOW DETERGENT Displayed when the SmartDispenseTM needs to be refilled with liquid or gel automatic
(on some models) dishwasher detergent.
SENSING
Displayed while the ExtraClean™ Sensor is measuring the amount of soil and temperature
of water. The dishwasher will adjust the selected cycle to achieve optimal performance.
WASHING
Displayed during prewash and main wash periods.
DRYING
Displayed during HEATED DRY.
SANITIZED
Displayed when cycle has met sanitization conditions. Light remains ON until door is opened.
CLEAN
Displayed when a wash cycle is complete.
Press the pad for the desired wash cycle.
NOTE: All cycle times and water usage information contained in the following section are approximate
values only. Actual results will depend on several factors, including but not limited to, inlet temperature,
household water pressure and turbidity of the wash water.
The light above or next to the selected pad will be ON to indicate which WASH CYCLE has been selected.
SANI WASH
7.5–8.75 gal., 50–135 min.
This cycle raises the water temperature in the final rinse to sanitize your dishware. The cycle
length will vary depending on the temperature of your inlet water.
NOTE: The SANI WASH cycle is monitored for sanitization requirements. If the cycle is interrupted
during or after the main wash portion or if the incoming water temperature is so low that
adequate water heating cannot be achieved, the sanitizing conditions may not be met. In these
cases, the Sanitized light will not illuminate at the end of the cycle.
NOTE: NSF certified residential dishwashers are not intended for licensed food establishments.
POTS & PANS
8.75–10 gal., 75–140 min.
This cycle is meant for heavily soiled dishes or cookware with dried-on or baked-on soils.
This cycle may not remove burned-on foods. Everyday dishes are safe to be used in
this cycle.
5.2 gal., 60–90 min.
This cycle is for medium/heavily soiled dishes and glassware.
NORMAL WASH
LIGHT WASH
7.5 gal., 40–60 min.
(on some models) This cycle is for everyday dishes and glassware.
10
GEAppliances.com
Safety Instructions
SPEED CYCLE
7.5 gal., 35–70 min.
(on some models) This cycle is for everyday dishes and glassware.
RINSE ONLY
2.5 gal., 10 min.
For rinsing partial loads that will be washed later. Do not use detergent with this cycle.
NOTE: This dishwasher is equipped with a CleanSensor™ with automatic temperature control; therefore, cycle
length and time may vary depending on soil and temperature conditions.
NOTE: Only the SANI WASH cycle has been designed to meet the requirements of Section 6, NSF 184 for soil
removal and sanitization efficacy.
4
Options
The light above the selected pad will be ON to indicate which ENHANCEMENT/EXTRA has been selected.
When HEATED DRY is off, dishes will air dry.
HEATED DRY
Light ON
Turns the heater on for faster drying. This will extend the total cycle time between
8 and 38 minutes depending on the cycle selected. NOTE: HEATED DRY cannot be
selected with RINSE ONLY cycle.
LOCK
You can lock the controls to prevent any selections from being made. Or you can lock
the controls after you have started a cycle.
Children cannot accidentally start dishwasher by touching pads with this option
selected.
To unlock the dishwasher controls, touch and hold the HEATED DRY pad for 3
seconds. The light above the LOCK pad will turn off. To lock the dishwasher control,
touch and hold the HEATED DRY pad for 3 seconds. The light above the LOCK pad
will turn on.
ADDED HEAT
When selected, the cycle will run with heating element on longer and may increase
cycle times to improve both wash and dry performance.
NOTE: Cannot be selected with RINSE ONLY cycle.
DELAY HOURS
You can delay the start of a wash cycle for up to 9 hours. Touch the DELAY HOURS pad
to choose the number of hours you want to delay the start of the cycle; then touch
START/RESET. The machine will count down and start automatically at the correct time.
Touching START/RESET a second time will cancel the DELAY START selection.
NOTE: If you forget to fully close the door, a reminder signal will beep until you do so.
RESET
To change a cycle after washing starts, touch the START/RESET pad to cancel the
cycle. The START/RESET light will flash while the water is pumped out if needed. This
takes approximately 90 seconds. When the light stops flashing, the dishwasher
can be reprogrammed and restarted.
START
Close the dishwasher door and select the cycle and desired enhancements. Touch the START/RESET pad to begin the cycle.
Water fill begins, and approximately 60 seconds later the wash action begins.
NOTE: The dishwasher remembers your last cycle so you don’t have to reprogram each time. When the dishwasher door
is fully closed, the control panel lights will display the last settings you selected.
If you don’t want to change any of the settings, simply touch the START/RESET pad to begin the cycle.
If the door is closed, the indicator lights will turn off if the START/RESET pad is not selected within two minutes. To activate
the display, open and close the door or press any pad.
Also, if a power failure occurs, NORMAL WASH and HEATED DRY will automatically be programmed. Make any new
selections and touch the START/RESET pad to begin the cycle.
CLEAN
The CLEAN light will illuminate and a double beep will sound when a wash cycle is complete. On some models, the CLEAN
light will turn off when the door is opened. On other models, the CLEAN light will remain on until the door is opened
and then relatched or until any keypad is pressed while the door is latched shut.
11
Consumer Support
6
HEATED DRY
Light OFF
Troubleshooting Tips
5
Operating Instructions
STEAM
For use with heavily soiled and/or dried-on, baked-on soils. This option MUST be selected PRIOR
(on some models) to starting the cycle. The STEAM option adds 24 minutes to the cycle time.
Safety Instructions
Flashing display lights.
Status Indicator Lights
What It Means
START/RESET
Cycle has been interrupted by pressing the START/RESET pad. Light will stop
flashing after the dishwasher automatically drains out the water.
NOTE: For models without the START/RESET pad, LEDs that are illuminated will flash
during reset.
Using the dishwasher.
Check the Water Temperature
Operating Instructions
The entering water should be at least 120°F (49°C) and
not more than 150°F (66°C) for effective cleaning and to
prevent dish damage. Check the water temperature with
a candy or meat thermometer. Turn on the hot water
faucet nearest the dishwasher, place the thermometer in
a glass and let the water run continuously into the glass
until the temperature stops rising.
Use a Rinse Agent such as Cascade Crystal Clear®
Rinse agents such as Cascade Crystal Clear ® remove spots and prevent new film buildup on your dishes, glasses,
flatware, cookware and plastic.
Filling the Dispenser
The rinse agent dispenser holds 3.5 oz. (103.5 ml) of rinse agent. Under normal
conditions, this will last approximately one month. Try to keep it full, but do not overfill.
1 Make sure the dishwasher door is fully open.
Troubleshooting Tips
2
3
4
5
Turn the dispenser cap to the left and lift it out.
Add rinse agent until the indicator window looks full.
Clean up any spilled rinse agent with a damp cloth.
Indicator
window
Replace the dispenser cap.
Dispenser cap
Rinse Aid Setting
The amount of rinse agent released into the final wash can be adjusted. The factory
setting is at the midpoint. If there are rings of calcium (hard water) spots on dishes, try a
higher setting. If you see foam in the dishwasher, move the indicator to a lower setting.
To adjust the setting
Remove the dispenser cap; then turn the adjuster counterclockwise to increase the
amount of rinse agent, clockwise to reduce the amount of rinse agent.
Rinse agent
adjuster
Dish Preparation Prior to Loading
Consumer Support
■ No prerinsing of normal food soil is required.
■ Scrape off hard soils, including bones, toothpicks, skins
and seeds.
■ Remove large quantities of any remaining food.
12
■ Remove leafy vegetables, meat trimmings and
excessive amounts of grease or oil.
■ Remove acidic food soils that can discolor stainless
steel.
Manual Detergent Dispenser
Your dishwasher comes equipped with a manual dispenser
and, on some models, an automatic liquid dishwasher
detergent dispenser (SmartDispenseTM). You can use either
of these dispensers, but don’t use both at the same time.
For heavily soiled loads, use a bit more detergent. For water
temperatures above 140°F (60°C), use a bit less detergent.
Soft
Medium
Soft
Medium
Hard
Extremely
Hard
Safety Instructions
GEAppliances.com
SmartDispenseTM
The cover of the main wash section will open during the
wash cycle. If you are using SmartDispenseTM, leave the
cover of the main wash section dispenser open before
starting the cycle.
Operating Instructions
Manual Detergent
Dispenser
For heavily soiled loads, use the Pots and Pans or Heavy Wash cycle.
DO NOT USE HAND DISH DETERGENT
You may use powder, liquid, gel or tablets in the manual
dispenser. It is important to keep powdered detergents and
tablets fresh and dry so they don’t lose effectiveness.
Therefore, do not put detergent into the manual dispenser
until you are ready to wash dishes.
Filling Manual Detergent Dispenser
Detergent Cups to Fill
Less than 4
Fill cup to soft line (1/3 full)
4 to 8
Fill cup to medium soft line (2/3 full)
8 to 12
Fill cup to medium hard line
(completely full)
Greater
than 12
Fill both main wash cup
and pre wash cup
Because so many detergent containers look alike, store the
dishwasher detergent in a separate space from all other
cleaners. Show anyone who may use the dishwasher the
correct detergent and where it is stored.
While there will be no lasting damage to the dishwasher,
your dishes will not get clean using a dishwashing
detergent that is not formulated to work with dishwashers.
Consumer Support
Number
of Grains
NOTE: Using a detergent that is not specifically designed
for dishwashers will cause the dishwasher to fill with suds.
During operation, these suds will spill out of the dishwasher
vents, covering the kitchen floor and making the floor wet.
Troubleshooting Tips
The amount of detergent to use depends on whether your
water is hard or soft. With hard water, you need extra
detergent. With soft water, you need less detergent.
Protect your dishes and dishwasher by contacting your
water department and asking how hard your water is.
Twelve or more grains is extremely hard water. A water
softener is recommended. Without it, lime can build up in
the water valve, which could stick while open and cause
flooding. Too much detergent with soft water can cause a
permanent cloudiness of glassware, called etching.
Use the information in the table below as a guide to
determine the amount of automatic dishwasher detergent
to place in the dispenser. You may use powder, liquid, gel
or tablets in this dispenser.
When using automatic dishwashing detergent tablets,
simply place one tablet in the main wash section and close
the cover.
13
SmartDispenseTM Detergent Dispenser (on some models)
This dishwasher may have a SmartDispense™ feature
which automatically dispenses liquid automatic
dishwasher detergent into each cycle based on soil
level and water hardness.
To utilize the SmartDispense™ Detergent Dispenser,
it must first be filled. Although any liquid or gel
automatic dishwashing detergent can be used in
the SmartDispense™ system, all liquid or gel
automatic dishwashing detergents are not the same.
Most automatic dishwashing detergents are chlorine
bleach-based (such as Cascade®) while others contain
enzymes (such as Cascade Complete®).
Do not mix any chlorine bleach-based automatic
dishwashing detergent with any dishwashing
detergent containing enzymes as this could cause
the detergents to congeal and lead to blockage of
the SmartDispense™ system. Check the detergent
label to determine if the detergent is chlorine
bleach-based or one that contains enzymes. It is
recommended that the same type of detergent be
used when refilling your SmartDispense™ system.
Operating Instructions
Safety Instructions
Using the dishwasher.
CAUTION!
Troubleshooting Tips
Absolutely do not add
powder detergent, tablets or any liquid soap or
detergent normally used for washing hands or
dishes in a sink. Only use liquid or gel detergent
specifically designed for use in an automatic
dishwasher.
Set the door at a comfortable angle to fill the
dispenser.
Aim the detergent bottle at the opening in the door
and begin to fill.
The dispenser will hold 40 oz of liquid dishwasher
detergent (standard size bottle).
When full, replace the cap and turn clockwise
until tight to ensure that no water enters the
SmartDispense™ dispenser. If residue is left on
the door, it will be washed off in the next cycle.
¡PRECAUCIÓN!
Bajo ninguna
circunstancia agregue detergente en polvo,
tabletas, o jabón o detergente líquido normalmente
utilizado para lavar manos o platos en un
fregadero. Sólo utilice detergente líquido o en gel
específicamente diseñados para utilizar en
lavaplatos automáticos.
Filling Dispenser
Consumer Support
To open the dispenser for filling, push down and
turn the blue cap counterclockwise until the cap
is loose. Lift cap off.
Turn clockwise until tight.
An indicator light will turn on to notify you when the
dispenser needs to be filled again. After filling, the light
will not turn off until the door is closed. A full dispenser
will last approximately 1 month for the average user.
Light will turn on when it is time to refill.
NOTE: If you are not using SmartDispense™ and you
want to turn the LOW DETERGENT LED light off, press
the ADDED HEAT pad 5 times within 3 seconds. You
will hear 3 beeps, then the light will go off. You can
turn the light back on by pressing the ADDED HEAT
pad 5 times within 3 seconds.
14
SmartDispenseTM Detergent Dispenser
Water Hardness Calibration
Control Panel
Prior to the first use, the dishwasher needs to
be calibrated for water hardness. Please follow
directions below to calibrate the dishwasher to
the hardness of your tap water.
Determine the Hardness of Your Tap Water
Water hardness test strip indication
SOFT
HARD
Value to Enter
into Dishwasher
0 RED
1
1 RED
2
2 RED
3
3 RED
4
4 RED
5
Set Control to Calibration Mode
From the standby mode (dishwasher not running
a cycle and the panel lights on), enter the water
hardness selection mode.
Control Panel
Press at the same time for 3 seconds.
Display
1. Close and latch the door (lights on, dishwasher
not running).
2. Press the SANI WASH and DELAY HOURS pads at
the same time for 3 seconds. The display will show
a number 1 to 5. This is the water hardness value
currently set.
3. Press the SANI WASH pad to raise the value or
the NORMAL WASH pad to lower the value. Set
the water hardness value (1 to 5) to the number
determined with the test strip and table at left.
4. Once the water hardness is set, press the
START/RESET pad to save the setting and return
the dishwasher to normal operation.
You should recalibrate the dispenser if water
conditions change, for example, if a water softener
system is added or removed.
Calibration of Models Without 3-Digit
Display Front Controls
1. Close and latch the door (lights on, dishwasher not
running).
2. Press the SANI WASH and DELAY HOURS pads
together for 3 seconds.
3. To change the setting, press the DELAY HOURS pad
the number of times that corresponds to the water
hardness value. You will hear a confirmation with
beeps for the number of times you pressed the pad.
4. If the number of beeps is not what you desire, start
pressing the DELAY HOURS pad again to reenter
a new water hardness level.
5. Once the water hardness is set, press the
START/RESET pad to save the setting and return
the dishwasher to normal operation.
Troubleshooting Tips
Control Calibration
Press SANI
WASH pad to
raise the value.
Operating Instructions
In the bag containing these instructions, you should
find a water hardness test strip package. Read the
instructions on the package, remove the test strip and
follow the instructions to determine the hardness level
of your tap water. You will use this information to
calibrate your dishwasher to dispense the optimal
amount of detergent.
Press NORMAL
WASH pad to lower
the value.
Safety Instructions
GEAppliances.com
Consumer Support
15
Safety Instructions
Loading the dishwasher racks.
For best dishwashing results, follow these loading guidelines. Features and appearance of racks and silverware
baskets may vary from your model.
Upper Rack
Although the upper rack is primarily for glasses,
cups and saucers, pots and pans can be placed
in this rack for effective cleaning. Cups and glasses
fit best along the sides. This is also a secure place
for dishwasher-safe plastics.
The upper rack is adjustable (on some models)
to add flexibility in loading your dishwasher.
To lower, push tabs in and lower rack. To raise,
just pull up on rack until it snaps.
Troubleshooting Tips
Operating Instructions
The utility shelf (on some models) may be placed
in the up or down position to add flexibility. A wine
glass holder (on some models) secures wine
glasses for best washability. Because wine glasses
come in various sizes, after loading, slowly push
in the rack to make sure they will clear the top
of the dishwasher.
Secure larger dishwasher-safe plastics over 2 tines
when possible.
Make sure small plastic items are secure so they
can’t fall onto the heater.
Be sure that items do not protrude through the
bottom of the rack and block rotation of the
middle spray arm. This could result in poor wash
performance for items in the upper rack.
Check to make sure
that no items will block
rotation of the wash
arms.
The upper rack is good for all kinds of odd-shaped
utensils. Saucepans, mixing bowls and other items
should be placed face down.
Lower Rack
The lower rack is best used for plates, saucers and
cookware. Large items such as broiler pans and
baking racks should go along the left-hand side.
Load platters, pots and bowls along the sides, in
corners or in the back. The soiled side of items
should face the center of the rack. If necessary,
oversized glasses and mugs can be placed in the
lower rack to maximize loading flexibility.
Also, be careful not to let a portion of an item such
as a pot or dish handle extend through the bottom
rack. This could block the wash arm and cause
poor washing results.
One-piece basket (on some models)
Three-piece basket (on some models)
Consumer Support
Fold-down tines (on some models) provide
flexibility for extra-large and hard-to-fit items.
To remove end baskets, grasp the
basket at opposite corners and slide
apart.
16
Fold-down tines (on some models) provide
flexibility for extra-large and hard-to-fit items. The
tines may be left in the up position or folded down
to customize the lower rack.
Do not let any item
extend through the
bottom of the silverware
basket. Items that
extend through the rack
could prevent the spray
arm from turning and
cause poor wash
performance.
Silverware Basket
To load flatware, simply push the adjustable
handle to either side (on some models). Put
flatware in the removable basket with fork and
knife handles up to protect your hands. Place
spoons in the basket with handles down. Mix
knives, forks and spoons so they don’t nest
together. Distribute evenly. Small plastic items,
such as measuring spoons and lids from small
containers should go in the bottom of the
silverware basket with the silverware on top.
The one-piece silverware basket (on some models)
can be placed in the front, right side or back of the
lower rack.
A variety of options is available regarding the
three-piece silverware basket (on some models)
in your dishwasher. The complete basket is
designed to fit on the right side of the lower rack.
Additionally, each end of the basket is removable
to add loading flexibility to accommodate flatware
and lower rack capacity needs.
The lids of both end and middle baskets
(on some models) can be closed to contain small
items. Long items can be placed on the utility shelf
in the upper rack.
The accessory
basket (on some
models) can hold
small items such
as baby bottle
nipples, plastic lids,
or corn cob holders.
Loading place settings…
GEAppliances.com
Lower Rack—10 place settings
Follow these guidelines for loading 12 place settings. Features and appearance of racks and silverware baskets
may vary from your model. NOTE: Silverware should be individually loaded into the slots on the silverware basket lid.
Lower Rack—12 place settings
Optional accessories.
You can change the appearance of your
dishwasher by adding a custom panel trim kit.
Wood panel trim kit—This accessory contains
trim and instructions for you to supply and install a
1/4″ thick decorative wood door:
■ GPF525B (Black)
■ GPF525W (White)
■ GPF525C (Bisque)
Consumer Support
Trimless wood panel kit—This accessory contains
parts and instructions for you to supply and install
a 3/4″ thick decorative wood door:
■ GPF575
Non-wood countertop bracket kit—This is for
installations which have non-wood countertops
and includes side-mounting brackets and
instructions for securing the dishwasher.
■ GPF65
These accessories are available at extra cost from
GE. Call 800.626.2002 to order. Visa, MasterCard
or Discover cards are accepted.
Specify accessory number when ordering.
Troubleshooting Tips
Upper Rack—12 place settings
Operating Instructions
Upper Rack—10 place settings
Safety Instructions
Follow these guidelines for loading 10 place settings. Features and appearance of racks and silverware baskets
may vary from your model. NOTE: Silverware should be individually loaded into the slots on the silverware basket lid.
17
Safety Instructions
Caring for the dishwasher.
Cleaning the Exterior Door Panel
Before cleaning the front panel, make
sure you know what type of panel you have. Refer
to the last two letters of your model number. You
can locate your model number on the left-hand tub
wall just inside the door. If your model number ends
with BB, CC, WW, SA or BG, then you have a painted
door panel. If your model number ends with SS, then
you have a Stainless Steel Door panel. If your model
number ends with CS, then you have a CleanSteel
panel.
Follow the instructions below for cleaning the door
panel for your specific model.
Operating Instructions
Painted Door Panel (model numbers ending in
BB–black, CC–bisque, WW–white, SA–silver metallic
or BG–graphite black)
Use a clean, soft, lightly dampened cloth, then dry
thoroughly. You may also use a good appliance wax
or polish.
Stainless Steel Door Panel (model numbers ending
in SS)
The stainless steel panels can be cleaned with
Stainless Steel Magic or a similar product using a
clean, soft cloth. Do not use appliance wax, polish,
bleach or products containing chlorine on Stainless
Steel doors.
You can order Stainless Steel Magic #WX10X15
through GE Parts by calling 800.626.2002.
CleanSteel Door Panel (model numbers
ending in CS)
Use a clean, soft, lightly dampened cloth, then
dry thoroughly. Do not use appliance wax, polish
or any chemical agent on CleanSteel doors.
Do not wipe the dishwasher with a soiled dish
cloth or wet towel. These may leave a residue.
Do not use scouring pads or powdered cleaners
because these products can scratch the finish.
Cleaning the Control Panel
To clean the control panel, use a lightly dampened
cloth. Then dry thoroughly.
Protect Against Freezing
Troubleshooting Tips
If your dishwasher is left in an unheated place during
the winter, ask a service technician to:
1
Cut off electrical power to the dishwasher.
Remove fuses or trip circuit breaker.
2
Turn off the water supply and disconnect the
water inlet line from the water valve.
3
Drain water from the water inlet line and water
valve. (Use a pan to catch the water.)
4
Reconnect the water inlet line to the water valve.
Does Your Dishwasher Have an Air Gap?
An air gap protects your dishwasher against water
backing up into it if a drain clogs. The air gap is not
a part of the dishwasher. It is not covered by your
warranty. Not all plumbing codes require air gaps,
so you may not have one.
The air gap is easy to clean.
1
2
Turn off the dishwasher and lift off the cover.
Remove the plastic cap and clean with
a toothpick.
Consumer Support
Air gap
Check the air gap any time your
dishwasher isn’t draining well.
18
Troubleshooting Tips
Save time and money! Review the charts on the following pages, or visit GEAppliances.com.
In Canada visit www.GEAppliances.ca. You may not need to call for service.
Error Messages
Possible Causes
What To Do
Press the START/RESET pad once to start the dishwasher. Press the
START/RESET pad a second time when the dishwasher is running only if you
wish to cancel the cycle.
The light will stop flashing after the dishwasher drains. A new cycle will
start automatically.
Close and latch the door after opening it mid-cycle.
SmartDispense™ has less than
10 cycles worth of detergent
left in the dishwasher
Problem
Possible Causes
Dishes and flatware
not clean
• Make sure inlet water temperature is correct (see page 12). Turn on the hot
water faucet nearest the dishwasher, let run until the water temperature
stops rising. Then start the dishwasher and turn off the faucet. This insures
the entering water is hot.
Water pressure is temporarily low • Turn on a faucet. Is water coming out more slowly than usual? If so, wait
until pressure is normal before using your dishwasher.
Air gap or disposer is clogged
• Clean the air gap or flush the disposer.
Improper rack loading
• Make sure large dishware does not block the detergent dispenser or the
wash arms. See the Loading the dishwasher racks section.
No air gap or high drain loop
• Verify that you have an air gap or a high drain loop. Refer to the
Installation Instructions.
Extremely hard water
• Use rinse agents such as Cascade Crystal Clear ® to remove spots
and prevent new film buildup.
Low inlet water temperature
•
Make
sure water temperature is at least 120°F.
Overloading the dishwasher
•
Load
dishwasher
as shown in the Loading Place Settings section.
Improper loading
•
Make
sure
detergent
is fresh.
Old or damp powder detergent
• If water is extremely hard, a softener may be required.
Rinse agent dispenser empty
Too little detergent
Combination of soft water and
• This is called etching and is permanent. To prevent this from happening,
too much detergent
use less detergent if you have soft water. Wash glassware in the shortest
cycle that will get it clean. Recalibrate the SmartDispense™ system if you
are using it (see page 15). Do not use the manual detergent dispenser and
the SmartDispense™ at the same time.
Water temperature entering the • This could be etching. Lower the water heater temperature.
dishwasher exceeds 150°F (66°C)
Spots and filming
on glasses and
flatware
Cloudiness on
glassware
What To Do
Low inlet water temperature
19
Consumer Support
Low Detergent light
is ON
Troubleshooting Tips
To turn off the double beep indicator (or re-activate it if it was previously
turned off), press the HEATED DRY pad 5 times within 3 seconds.
A triple beep will sound to indicate the end-of-cycle beep option
has been turned on or off.
• Fill the SmartDispense™ reservoir with liquid detergent. After filling the
reservoir, the LOW DETERGENT light will turn OFF once the door is closed.
If you are not using the SmartDispense™ feature, turn off the low detergent
light by pressing the ADDED HEAT pad 5 times within 3 seconds.
Operating Instructions
START/RESET status
You have pressed the
•
indicator light flashing START/RESET pad while the
dishwasher is running. This will
cancel the cycle. The light will
stop flashing after the dishwasher
drains (about 90 seconds).
Power to the dishwasher was
•
turned off while a cycle was
running and power has just been
restored to the dishwasher. The
blinking lights indicate that the
dishwasher is draining the potential
water inside.
Dishwasher BEEPS
This is a reminder that your
•
once every 30 seconds dishwasher door has been left
open during operation. It will
continue beeping until you close
the door.
Beeping at the end
This is normal. The dishwasher •
of the cycle
will beep twice at the end of the
cycle
Safety Instructions
Before you call for service…
Safety Instructions
Operating Instructions
Troubleshooting Tips
Consumer Support
Before you call for service…
Problem
Possible Causes
What To Do
Suds in the tub
Correct detergent
wasn’t used
• Use only automatic dishwasher detergents to avoid sudsing. Cascade®
Automatic Dishwashing Detergents have been approved for use in all
GE dishwashers.
• To remove suds from the tub, open the dishwasher and let suds dissipate.
Close and latch the dishwasher. Pump out water by touching the
START/RESET pad once; then 30 seconds later, touch the
START/RESET pad again. Repeat if necessary.
• Always wipe up rinse agent spills immediately.
• Use SmartDispense™ or the manual detergent dispenser, but not both.
Rinse agent was spilled
Detergent placed in manual
detergent dispenser and
SmartDispense™ dispenser
Detergent left in
dispenser cups
Water in the
SmartDispense™
dispenser
Black or gray
marks on dishes
Dishes don’t dry
Dishes are blocking the
detergent cup or
SmartDispense™ outlet
Cap not tightened after
filling the dispenser
Aluminum utensils have
rubbed against dishes
Low inlet water temperature
Rinse agent dispenser is empty
Control panel responded Door latch may not be properly
to inputs but dishwasher seated
never filled with water
Water valve may be turned off
Stained tub interior
Some tomato-based foods can
cause reddish stains
Tea or coffee stains
• Reposition the dishes, so the water from the lower spray arm can
flush the detergent cup or the outlet on the SmartDispense™ system.
See the Loading the dishwasher section.
• Use a turkey baster to remove as much water as possible from the
SmartDispense™ dispenser and refill it as normal. Be sure to tighten
the cap fully to prevent water from entering the dispenser.
• Remove marks with a mild, abrasive cleaner.
•
•
•
•
Make sure inlet water temperature is at least 120°F.
Select HEATED DRY.
Use HOT START, HOT WASH or ADDED HEAT options.
Select a higher cycle, such as ANTI-BACTERIA, SANI WASH or POTS & PANS.
• Check the rinse agent dispenser and fill as required.
• Make sure the door is firmly closed.
• Make sure water valve (usually located under the sink) is turned on.
• Use of the RINSE ONLY cycle after adding the dish to the load
can decrease the level of staining. GE recommends Cascade®
Plastic Booster to help remove these types of stains.
• Remove the stain by hand, using a solution of 1/2 cup bleach
and 3 cups warm water.
WARNING
Before cleaning interior, wait at least 20 minutes after a cycle for the
heating elements to cool down. Failure to do so can result in burns.
ADVERTENCIA
An overall yellow or brown film can •
be caused by iron deposits in water
White film on inside surface—
•
hard water minerals
•
Dishwasher won’t run
20
Fuse is blown or circuit breaker
is tripped
Power is turned off
•
Control panel is locked
Reboot your control
•
•
•
Antes de limpiar el interior, espere por lo menos 20 minutos después
de un ciclo para que los elementos calentadores se enfríen. No hacerlo
puede provocar quemaduras.
A special filter in the water supply line is the only way to correct
this problem. Contact a water softener company.
GE recommends Cascade Crystal Clear® to help prevent hard water
mineral deposits from forming.
Run dishwasher with citric acid to remove mineral deposits. Citric acid
(Part number: WD35X151) can be ordered through GE Parts. See back
cover for ordering information.
Replace fuse or reset circuit breaker. Remove any other appliances from
the circuit.
In some installations, the power to the dishwasher is provided through a
wall switch, often located next to the disposer switch. Make sure it is on.
Unlock control panel. See page 7, 9 or 11.
Turn off power to the dishwasher (circuit breaker or wall switch) for
30 seconds; then turn back on.
Possible Causes
What To Do
Control panel lights
go off when you’re
setting controls
Water standing in
the bottom of the tub
Water won’t pump
out of the tub
Time too long between
touching of selected pads
• Each pad must be touched within 30 seconds of the others.
To relight, touch any pad again, or unlock and relatch door.
This is normal
Steam
This is normal
Sanitized light does
not illuminate at the
end of the cycle
(Anti-Bacteria
cycle only)
Noise
• A small amount of clean water around the outlet on the tub
bottom at the back of the tub keeps the water seal lubricated.
• If you have an air gap, clean it. See page 18.
• If the dishwasher drains into a disposer, run disposer clear.
• Check to see if your kitchen sink is draining well. If not, you
may need a plumber.
• Warm, moist air comes through the vent by the door latch during drying
and when water is being pumped out. This is necessary for drying.
• Do not interrupt the cycle anytime during or after main wash.
The door was opened and the
cycle was interrupted during
or after the main wash portion
The incoming water
• Raise the water heater temperature to between 120°F and 140°F.
temperature was too low
Normal operating sounds
• These are all normal. No action is required.
Detergent cup opening
Water entering dishwasher
The motor stops and starts at
various times during the cycle
Drain pump sounds during
pump out
Rattling dishes when the spray • Make sure dishes are properly loaded. See the Loading the
arm rotates
dishwasher racks section.
Drain is clogged
Operating Instructions
Problem
Safety Instructions
GEAppliances.com
Troubleshooting Tips
Consumer Support
21
Consumer Support
Troubleshooting Tips
Operating Instructions
Safety Instructions
GE Dishwasher Warranty.
All warranty service provided by our Factory Service Centers, or an
authorized Customer Care® technician. To schedule service, visit us
on-line at GEAppliances.com, or call 800.GE.CARES (800.432.2737)
in the United States. In Canada, call 1.800.561.3344. Please have
serial number and model number available when calling for service.
For The Period Of:
Staple your receipt here.
Proof of the original purchase
date is needed to obtain service
under the warranty.
GE Will Replace:
One Year
From the date of the
original purchase
Any part of the dishwasher which fails due to a defect in materials or workmanship. During
this limited one-year warranty, GE will also provide, free of charge, all labor and in-home service
to replace the defective part.
Five Years
(for Profile Models
PDW7000 Series)
From the date of the
original purchase
The dishwasher racks and the electronic control module if they should fail due to a defect
in materials or workmanship. During this five-year limited warranty, you will be responsible
for any labor or in-home service costs.
Lifetime of Product
(for Profile Models
PDW7000 Series)
The PermaTuf ® tub or door liner, if it fails to contain water due to a defect in materials or
workmanship. During this limited warranty, GE will also provide, free of charge, all labor and
in-home service to replace the defective part.
What GE Will Not Cover (for customers in the United States):
■ Service trips to your home to teach you how to use
the product.
■ Improper installation, delivery or maintenance.
■ Failure of the product if it is abused, misused, or used for
other than the intended purpose or used commercially.
■ Replacement of house fuses or resetting of circuit breakers.
■ Product not accessible to provide required service.
■ Damage to the product caused by accident, fire, floods
or acts of God.
■ Incidental or consequential damage caused by possible
defects with this appliance.
■ Cleaning or servicing of the air gap device in the drain line.
■ Damage caused after delivery, including damage from
items dropped on the door.
EXCLUSION OF IMPLIED WARRANTIES—Your sole and exclusive remedy is product repair as provided in this Limited
Warranty. Any implied warranties, including the implied warranties of merchantability or fitness for a particular
purpose, are limited to one year or the shortest period allowed by law.
This warranty is extended to the original purchaser and any succeeding owner for products purchased for home use within the
USA. If the product is located in an area where service by a GE Authorized Servicer is not available, you may be responsible for a trip
charge or you may be required to bring the product to an Authorized GE Service location for service. Proof of original purchase date
is needed to obtain service under the warranty. In Alaska, the warranty excludes the cost of shipping or service calls to your home.
Some states do not allow the exclusion or limitation of incidental or consequential damages. This warranty gives you specific legal
rights, and you may also have other rights which vary from state to state. To know what your legal rights are, consult your local
or state consumer affairs office or your state’s Attorney General.
Warrantor: General Electric Company. Louisville, KY 40225
What Is Not Covered (for customers in Canada):
■ Service trips to your home to teach you how to use
the product.
■ Improper installation.
If you have an installation problem, contact your dealer
or installer. You are responsible for providing adequate
electrical, exhausting and other connecting facilities.
■ Failure of the product if it is abused, misused, or used for
other than the intended purpose or used commercially.
■ Replacement of house fuses or resetting of circuit breakers.
■ Damage to the product caused by accident, fire, floods
or acts of God.
■ Damage caused after delivery.
EXCLUSION OF IMPLIED WARRANTIES—Your sole and exclusive remedy is product repair as provided in this Limited
Warranty. Any implied warranties, including the implied warranties of merchantability or fitness for a particular
purpose, are limited to one year or the shortest period allowed by law.
This warranty is extended to the original purchaser and any succeeding owner for products purchased in Canada for home use
within Canada. In home warranty service will be provided in areas where it is available and deemed reasonable by Mabe to provide.
WARRANTOR IS NOT RESPONSIBLE FOR CONSEQUENTIAL DAMAGES.
22
Warrantor: MABE CANADA INC.
Consumer Support.
GE Appliances Website
In the U.S.: GEAppliances.com
Have a question or need assistance with your appliance? Try the GE Appliances Website 24 hours a day,
any day of the year! For greater convenience and faster service, you can now download Owner’s Manuals,
order parts or even schedule service on-line. In Canada: www.GEAppliances.ca
Schedule Service
In the U.S.: GEAppliances.com
Expert GE repair service is only one step away from your door. Get on-line and schedule your service at your
convenience any day of the year! Or call 800.GE.CARES (800.432.2737) during normal business hours.
In Canada, call 1.800.561.3344
Real Life Design Studio
In the U.S.: GEAppliances.com
GE supports the Universal Design concept—products, services and environments that can be used by people of all
ages, sizes and capabilities. We recognize the need to design for a wide range of physical and mental abilities and
impairments. For details of GE’s Universal Design applications, including kitchen design ideas for people with disabilities,
check out our Website today. For the hearing impaired, please call 800.TDD.GEAC (800.833.4322).
In Canada, contact: Manager, Consumer Relations, Mabe Canada Inc.
Suite 310, 1 Factory Lane
Moncton, N.B. E1C 9M3
Extended Warranties
In the U.S.: GEAppliances.com
Purchase a GE extended warranty and learn about special discounts that are available while your warranty is still
in effect. You can purchase it on-line anytime, or call 800.626.2224 during normal business hours. GE Consumer Home
Services will still be there after your warranty expires. In Canada, call 1.888.261.2133
Parts and Accessories
In the U.S.: GEAppliances.com
Individuals qualified to service their own appliances can have parts or accessories sent directly to their homes
(VISA, MasterCard and Discover cards are accepted). Order on-line today, 24 hours every day or by phone at
800.626.2002 during normal business hours.
Instructions contained in this manual cover procedures to be performed by any user. Other servicing generally
should be referred to qualified service personnel. Caution must be exercised, since improper servicing may cause
unsafe operation.
Customers in Canada can order parts and accessories on-line at www.GEAppliances.ca, 24 hours every day, or by
phone at 1.800.661.1616 during normal business hours.
Contact Us
In the U.S.: GEAppliances.com
If you are not satisfied with the service you receive from GE, contact us on our Website with all the details including
your phone number, or write to:
General Manager, Customer Relations
GE Appliances, Appliance Park
Louisville, KY 40225
In Canada: www.GEAppliances.ca, or write to: Director, Consumer Relations, Mabe Canada Inc.
Suite 310, 1 Factory Lane
Moncton, N.B. E1C 9M3
Register Your Appliance
In the U.S.: GEAppliances.com
Register your new appliance on-line—at your convenience! Timely product registration will allow for enhanced
communication and prompt service under the terms of your warranty, should the need arise. You may also mail
in the pre-printed registration card included in the packing material. In Canada: www.GEAppliances.ca
23
Consumer Support
Troubleshooting Tips
Operating Instructions
Safety Instructions
Notes.
24
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