6.5kg Top Load Washing Machine

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6.5kg Top Load Washing Machine | Manualzz

6.5kg Top Load Washing Machine

Model Number XQB75-570

INSTRUCTION MANUAL

AFTER SALES SUPPORT

AUS 1300 886 649 [email protected]

MODEL: XQB75-570 PRODUCT CODE: 55931 04/2017

N13275

Welcome

Congratulations on choosing to buy a STIRLING

All products brought to you by STIRLING ®

® product.

are manufactured to the highest standards of performance and safety and, as part of our philosophy of customer service and satisfaction, are backed by our comprehensive 3 Year Warranty. We hope you will enjoy using your purchase for many years to come.

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MODEL: XQB75-570 PRODUCT CODE: 55931 04/2017

Contents

02 Welcome

04 Warranty Details

05 General Safety Instructions

09 Product Overview

10 Getting Started: Installation

14 Features

16 Instructions

23 FAQs and Troubleshooting Guide

25 Other Useful Information

31 Repair and Refurbished Goods or Parts Notice

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3

6.5kg Top Load Washing Machine

Warranty Details

The product is guaranteed to be free from defects in workmanship and parts for a period of 36 months from the date of purchase. Defects that occur within this warranty period, under normal use and care, will be repaired, replaced or refunded at our discretion, solely at our option with no charge for parts and labour. The benefits conferred by this warranty are in addition to all rights and remedies in respect of the product that the consumer has under the Competition and

Consumer Act 2010 and similar state and territory laws.

Our goods come with guarantees that cannot be excluded under the Australian

Consumer Law. You are entitled to a replacement or refund for a major failure and to compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

3

YEAR IN HOME

WARRANTY [email protected]

MODEL: XQB75-570 PRODUCT CODE: 55931 04/2017

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General Safety Instructions

IMPORTANT SAFETY INSTRUCTIONS

READ CAREFULLY AND KEEP FOR FUTURE REFERENCE

Read this manual thoroughly before first use, even if you are familiar with this type of product. The safety precautions enclosed herein reduce the risk of fire, electric shock and injury when correctly adhered to.

Keep the manual in a safe place for future reference, along with the completed warranty card and purchase receipt. If applicable, pass these instructions on to the next owner of the appliance.

Always follow basic safety precautions and accident prevention measures when using an electrical appliance, including the following:

Warning

This heading indicates that there is a serious risk of injury if you do not adhere to the warning(s).

Caution

This heading indicates that care should be taken to avoid injury to persons or damage to property.

A tick in a circle accompanies a measure or action that you should do or follow.

A cross in a circle accompanies a measure or action that you should NOT do.

Electrical safety and cord handling

• Before connecting and turning on the washing machine, ensure the electrical voltage and circuit frequency correspond to those indicated on the appliance.

• Only connect the washing machine to a grounded (earthed) electrical outlet.

• Do not insert any objects into the appliance.

• Do not kink or damage the power cord, and position it out of the way so no one steps on or places anything on the cord or against it.

• Do not overload the wall outlet. Overloading can result in fire or electric shock.

• If the supply cord is damaged, it must be replaced by the manufacturer or its service agent or a similarly qualified person in order to avoid a hazard.

• Never use this washing machine with a power adaptor or an extension cord.

• Unplug the washing machine from the power supply before cleaning, servicing, maintenance or moving the appliance. Pull by the plug, not by the cord.

• After use, always unplug the appliance and turn off the water.

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6

General Safety Instructions (Cont.)

Installation

• Install the washing machine on a flat surface to avoid overturning during use.

• If the machine must be placed on carpet, make sure the ventilation openings in the base are not obstructed.

• Connect the washing machine to the water mains using new hose sets. Do not reuse old hose sets.

• Make sure that all water and electrical connections are made by qualified personnel only, observing local safety regulations and following the manufacturer’s instructions

(see “Getting Started: Installation” on pages 10 to 13).

• Improper installation may result in the risk of fire, electric shock and/or injury.

• We assume no liability for any eventual damages caused by improper installation.

Usage conditions and restrictions

• The appliance is designed for home use only. It is not suitable for commercial or trade use.

• Do not operate the appliance outdoors.

• This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.

• Young children should be supervised to ensure they do not play with the appliance.

• Before loading the washing machine, always ensure no pet or young child has climbed into it.

• Make sure all pockets of clothing to be washed are empty. Hard, sharp objects such as coins, safety pins, bra wires, nails, screws or stones can cause extensive damage to the appliance and block the pump.

• Any damage or malfunction resulting from foreign objects is not covered by your warranty and may lead to expensive repairs.

• We assume no liability for any eventual damages caused by improper or faulty use.

Cleaning and maintenance

• Before cleaning or carrying out maintenance, always unplug the appliance from the power supply.

• Except for the filters that require regular cleaning, the unit has no user-serviceable parts contained within. Do not attempt to repair, disassemble or modify it. Repairs made by inexperienced or unqualified persons may cause injury and/or make more serious repairs to the appliance necessary.

• CAUTION: After each wash, check and clean the lint filter inside the drum. Also check and clean the lint filter at the back of the machine next to the drain hose outlet on a regular basis.

• This appliance should only be serviced by an authorised service centre, and only genuine spare parts should be used. Contact the after sales support line for advice.

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General Safety Instructions (Cont.)

Warnings

Do not let children climb into the washing machine or peer into the rotating spin barrel.

Do not wash clothes that have residue of flammable materials.

Do not use the appliance if the power cord or plug is damaged to avoid an electric shock, short circuit or fire.

Regularly clean the power plug to remove dust and dirt and avoid contact failure.

Turn the machine off before pulling out the plug from the socket if the machine is not in use.

Do not place any flammable items on top of the washing machine.

Insert the power plug securely.

Use a 230-240V AC power source.

230-240V

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General Safety Instructions (Cont.)

To avoid electric shock, fire and malfunction, do not install this machine in a damp place.

Do not pull out or insert the plug with wet hands to avoid electric shock.

No wet hands

No dampness

Ensure the water inlet hoses are connected and the taps are turned on before washing a load.

Cautions

Do not allow children to lay or sit on top of the washing machine.

Do not change the power cord.

If it needs changing, contact a qualified electrician or call the after sales support line.

Do not wash jackets, raincoats, fishing coats and similar clothes in the washing machine.

Do not pull the power cord when removing the plug.

The water temperature should not exceed 60°C when washing with warm water.

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Product Overview

Front view Scope of Delivery

A Top Load Washer

1 Lid

2 Bleach inlet

3 Wash/spin tub

4 Control panel

5 Housing

6 Detergent box

7 Softener dispenser

8 Lint filter

9 Pulsator

10 Adjustable leg

11 Water supply hose connections

12 Drain hose connection

13 Drain pump filter

Top view

1

2

3

4

5

6

Inside view

Back view

11

13

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7

7

10

8

9

Accessories included

14 15

16

12

B Accessories

14 Hot water supply hose

15 Cold water supply hose

16 Drain hose with elbow

Not shown: Bottom cover and 2 screws for attaching the bottom cover to the unit (see page 10)

C Documentation (not shown)

Instruction manual

Quick start guide

Warranty certificate [email protected]

MODEL: XQB75-570 PRODUCT CODE: 55931 04/2017

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10

Getting Started: Installation

Unpacking

• This product has been packaged to protect it against transportation damage.

Unpack it and keep the original packaging carton and materials in a safe place. It will help prevent any damage if the product needs to be transported in the future, and you can use it to store the appliance when it is not in use. In the event that it is to be disposed of, please recycle all packaging materials where possible.

• Plastic wrapping can be a suffocation hazard for babies and young children, so ensure all packaging materials are out of their reach. Dispose of packaging safely.

• Unwind the power cord to its full length and inspect it for damage. Do not use the appliance if the appliance or its cord have been damaged or are not working properly. In case of damage, contact our after sales support centre for advice on examination, repair or return of the damaged product.

• Read this manual to familiarise yourself with all the parts and operating principles of the washing machine. Pay particular attention to the safety instructions on the previous pages and make sure you understand all warnings.

Installing the Bottom Cover

• Make sure the power cord is unplugged from the mains supply.

• Place some padding (such as a soft mat, blanket or thick towel) on the floor and gently lay the washing machine on the padding, back side down. Take care not to dent the housing.

• Insert the bottom cover into the hooks of the leg, pushing it straight until it reaches into the front hooks.

• Fasten the bottom cover with the supplied screws.

• Carefully set the washer upright.

Screw

Leg

Front

Bottom

Cover

Levelling the Washer

• Install the washer on a stable and level surface, in a dry location, out of sunlight.

• If levelling is necessary, adjust the adjustable leg (at the front right side of the machine), as illustrated, right.

The maximum permissible inclination of the supporting surface is 2 degrees.

CAUTION: If you must install the washer on a carpeted floor, make sure not to block the ventilation openings on the bottom of the washer.

(3) Tighten

Back

Base of the Washer

(2) Down

Adjustable Leg

(1) Loosen

(4) Up

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Getting Started: Installation (Cont.)

Connecting the Water Inlet Hoses

Install the water inlet hoses to your hot and cold water taps, following the instructions below.

• Check and ensure that the sealing washers are firmly in place.

• Attach the straight end of the hose to your water taps. Make sure to attach the hot water supply hose (with red markings) to the hot water tap and the cold water supply hose (with blue markings) to the cold water tap.

• Tighten the coupling nuts securely by hand, as illustrated below.

Tap

Sealing

Washer

Tap End

Inlet Hose

Twist

• Attach the curved end of the hose to the corresponding inlet valve of the washing machine.

• Tighten the coupling nuts securely by hand, as illustrated below.

• Tighten the nut by turning it clockwise while holding the hose. (To detach the water supply hose, turn the nut anticlockwise after turning the tap off.)

• Turn on the taps and check for leaks. Tighten the coupling nuts firmly if there is any leakage. If your water pressure is strong, close the water tap completely, then open it slightly.

• Make sure your hot water from the tap is no hotter than 60°C.

IMPORTANT!

Both the hot water and cold water hoses must be connected to your taps.

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Getting Started: Installation (Cont.)

CAUTION! When tightening the clamping nut, take care not to damage the water inlet valve joint. Apply force evenly and do not twist the water inlet valve.

CAUTION! Use only the new (supplied) hoses with your new appliance. Do not use a hose from an existing machine, or one that has been used previously.

CAUTION! In the event that the hoses are too short for your set-up, please seek advice from your local washing machine store to purchase a longer hose.

Installing the Drain Hose

• The drain hose and drain pump filter are located at the back of the machine, as illustrated below, left.

• Pinching the two bands of the clamp on the drain hose, connect it to the drain hose connection at the back of the washer, as illustrated below, middle.

• Pull the drain hose upward and affix it to the hose clip(s) at the back of the washer.

(The hose clips are marked with arrows in the illustration below, right.)

• When the washer is in use, put the drain hose into a drain spout (or into a sink/tub), as illustrated on the opposite page.

12

Drain pump with lint filter

Drain hose connection

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Getting Started: Installation (Cont.)

CAUTION!

• While the washer is in use, make sure the height of the drain hose is at least 70cm, otherwise the washer will not work well, or the water may flow out in the course of washing. Also ensure the drain hose is not higher than 1m above ground, otherwise the washer will not drain water well.

• Never lay down the drain hose, as water will be discharged.

• Be sure the drain hose is properly routed so it will not kink or lift off the sink.

WARNING: this appliance must be earthed!

In the event of a malfunction or breakdown, earthing will reduce the risk of an electric shock by providing a path of least resistance for the electric current. This appliance is equipped with a cord having an equipment-earthing conductor and an earthing plug.

The plug must be plugged into an appropriate outlet that is installed and earthed in accordance with all local standards and requirements. Do not modify the plug under any circumstances. If the plug does not fit your outlet, consult a licensed electrician and have the outlet changed.

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14

PANTONE 653c

Features

Pantone Cool Grey 11C

The Control Panel

Pantone Cool Grey 4C

Detergent indicators

• These indicate how to use.

• See ‘Detergent and load recommendations’, page 17, for details.

17

Time and preset indicators

Pantone Process Black

The display shows remaining time and the program options selected, for example: remaining time during washing.

This indicator shows during presetting when the washing will be finished.

When setting soak and wash processes, this indicator shows the time you set.

When abnormal conditions occur, an error warning will appear here.

Water level button

• You can choose the appropriate water level that matches the load size.

• Different water levels for washing or rinsing are optional.

• See ‘Setting the water level ...’, page

21, for details.

21

6.5KG WASHING MACHINE

Detergent

Water Level

Process button

• Press this button to set a variety of wash processes.

See ‘Setting the water level ...’, page 21, for details.

21

Set button

• Use the SET button to set PRESET, SOAK and the

WASH, SPIN and RINSE times. See ‘Customising a program’, page 18, for details.

18

• Press the SET button to adjust the water power during washing or rinsing. See

21

‘Water power’, page 21, for details.

(The water power cannot be set for the COTTON,

DELICATE and BLANKET programs.)

Preset

Soak

Wash

Rinse

Spin

Process

Remaining Time

MIN.

Cotton

Normal

Heavy Duty

Quick

Blanket

Delicate

Hot (Flashing)

Warm (Light)

Start / Pause

Set Program

Temperature

Power

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PANTONE 653c

Pantone Cool Grey 11C

Pantone Cool Grey 4C

Pantone Process Black

Font: Helvetica Neue 67 Medium Condensed

6.5KG WASHING MACHINE

Features (Cont.)

Start/Pause button

• Press this button to start the washer operation.

• During operation, press this button to stop the washer temporarily; press it again to restart the washer operation.

NOTE: This is not a CANCEL button.

Power On/Off button

• Press this button to switch the power on; press it again to switch the power off.

• At the end of a washing program, the power will be switched off automatically after

5 seconds.

• If you leave the washer switched on without starting the operation, the power will be switched off automatically after 10 minutes of inactivity.

Detergent

Preset

Soak

Wash

Rinse

Spin

Remaining Time

MIN.

Cotton

Normal

Heavy Duty

Quick

Blanket

Delicate

Hot (Flashing)

Warm (Light)

Start / Pause

Water Level

Process Set Program

Temperature

Power

Program button

• Press the PROGRAM button to choose the washing program.

• NOTE: For the NORMAL and

HEAVY DUTY program, the washer will automatically select the appropriate water power and level, wash and spin time and rinse type.

Temp. button

• Press this button if you want to choose the water temperature. See

‘Hot / cold / warm water wash’, page 21, for details.

21

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16

Instructions

Before You Start Washing

A Make sure the washer is stable and level. If necessary, adjust the adjustable leg (front right) to stabilise the washer (page 10).

10

B Make sure the water inlet hoses are properly installed (page 11).

11

C Plug the machine into a nearby power point.

C

On the back

D Open the water taps.

E Make sure the drain hose is properly installed. Hang the upper end of the hose over the laundry sink or into a drain spout (see page 12).

12

F Before using the washing machine for the first time, run a complete

cycle without laundry items. Select the NORMAL program and run the machine until the end of the program.

Normal Usage

A

1. Before washing, remove any coins, keys and other hard items from pockets. Close any zippers to prevent damaging your clothes and the wash tub. Brush dirt and sand off clothes and turn pockets inside out.

2. Sort your washing into appropriate loads: whites, coloureds, cottons, delicates, heavily soiled, etc. Place delicate items into a wash bag for protection.

D

E

B

Install the drain hose at a height of

70-100cm to prevent water drainage and overflowing problems.

3. Put your washing in the machine, loading items uniformly in the tub.

4. Add washing detergent (see opposite for details).

5. Press the POWER ON/OFF button.

17

6. Refer to the Program Selection Guide (opposite) and select a suitable wash program. The machine will automatically choose the correct water power and

level, wash and spin time and rinse type for the NORMAL and HEAVY DUTY

programs. Other parameters can be set individually (see page 18).

7. Close the lid and press the START/PAUSE button.

NOTE: If the washer lid is not closed properly, the washer will sound an alarm and stop working before spinning.

8. At the end of the wash, remove your washing, unplug the power plug from the wall outlet and close the water taps. Leave the lid open until the interior has dried.

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Instructions (Cont.)

Program Selection Guide

Program

Cotton **

Normal

Heavy

Duty

Blanket

Delicate

Quick

Suitable items

Normally soiled cotton clothing/items

Lightly soiled clothing and other items

Heavily soiled cotton clothing/items

Blanket or bulky items

Delicate fabrics, lingerie

Not very dirty clothes, daily wash

Default settings for individual wash processes

Washing time * Rinse type

Spin time

(minutes)

Soak: 20 minutes

Wash: 15 minutes

4x Shower rinse 9

5–12 minutes

7–14 minutes

12 minutes

6 minutes

5 minutes

***

2x Water saver rinse

(16L - 60L ***)

2x Water saver rinse

(16L - 60L ***)

2x Water saver rinse

(42L - 60L ***)

2x Water saver rinse

(42L - 60L ***)

1x Water saver rinse

(16L - 60L ***)

5 - 6

7 - 8

8

2

3

* Total program times differ and are dependent on the weight of the wash load.

** The COTTON program has a default setting of 60L of warm water; all other programs have cold water as a default (water temperature is adjustable, see page 21).

21

*** Times and quantities depend on the wash load and water level.

Detergent and Load Recommendations

• We suggest you use detergent in the amounts recommended below. Too much will affect rinse and spin performance and too little will give poor washing results.

CAUTION : Do not overfill detergent as this may cause overflow of suds, which could interfere with machine operation!

• Add detergent into the detergent box or put it directly into the tub.

20

• Dilute fabric softener with a little water and carefully add it to the softener dispenser on the balance ring for dispersion through the final rinse.

• If you want to use bleach, dilute it appropriately and pour it carefully into the bleach inlet. Do not pour bleach directly onto the washing load in the tub.

Water level indicator

(shown on display)

Water volume

Detergent indicator

Amount of powder detergent (g)

Liquid detergent

16L

10–25

24L 30L

26–35

36L 42L

36–50

47L 54L

51–70

Follow the recommendations on the detergent packaging.

60L

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18

Instructions (Cont.)

Customising a Program

This washing machine is equipped with a fuzzy logic function that will automatically choose the correct water power and level, wash and spin time and rinse type for the

NORMAL and HEAVY DUTY programs, you do not have to adjust anything. However, if you want to adjust these values yourself, proceed as follows:

1. Prepare your washing according to points 1 to 4 on page 16.

16

2. Press the POWER ON/OFF button.

3. Press the PROGRAM button to select the washing program appropriate for your washing load: NORMAL or HEAVY DUTY.

4. Press the PROCESS button to select the process and time you want to adjust. The relevant indicator light will illuminate when the option is selected.

options options utes (Soak time cannot be adjusted for the

COTTON, DELICATE and BLANKET programs.) utes options

4 (The number is the number of rinses.) options utes (For the DELICATE program, spin time can only be adjusted up to 3 minutes, as illustrated.) utes (DELICATE)

5. Press the WATER LEVEL button and choose an appropriate water level.

6. Close the lid and press the START/PAUSE button for the washing program to start.

7. At the end of the washing program, a buzzer will sound to alert you that the program has finished before the power is shut off automatically.

8. Close the water taps and unplug the power plug from the wall outlet.

9. If you want to use a particular customised program on a regular basis, you can program it to the machine’s memory for easy access the next time you want to use the same program. See ‘Memory function’, page 22, for instructions.

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Instructions (Cont.)

The Blanket Program

Use this program for washing blankets or other bulky items. It will automatically select the highest water level (60L), but you can adjust this manually down to 42L according to the size of your bulky item(s).

1. Press the POWER ON/OFF button and open the washer lid.

2. Press the PROGRAM button repeatedly and until the indicator for the BLANKET program flashes.

3. Dissolve an appropriate amount of washing detergent with a little lukewarm water, then pour the detergent solution directly into the tub of the washing machine.

4. Fold up the blanket and put it into the washing tub, as illustrated below.

Fold in two by the Fold 4 times in the long side. same direction.

Roll up the blanket. Put it into the wash tub with the edge downwards.

5. Close the washer lid.

6. Press the START/PAUSE button for the washing program to start.

7. At the end of the washing program, a buzzer will sound to alert you that the program has finished before the power is shut off automatically.

8. Close the water taps and unplug the power plug from the wall outlet.

9. We recommend cleaning the lint filter after washing a blanket

(see page 25 for instructions).

25

NOTE: If you notice that the blanket floats up during the wash, press the START/

PAUSE button, the washer will stop working temporarily. Push the blanket down and press the START/PAUSE button again to continue washing.

Selecting a Wash Cycle Process

On occasion you may want to select a single wash cycle process (or two processes) instead of a complete program. For example, you may want to spin clothes that got wet from rain while hanging on the line, or rinse and spin clothes washed by hand.

• To set a spin cycle only, set the SOAK, WASH and RINSE options to “0” and then select a SPIN time (from 0-9 minutes). Then proceed as described opposite.

18

• To set a rinse and spin cycle, set the SOAK and WASH options to “0”, then select a RINSE option (from 1 to 4) and a SPIN time (from 0-9 minutes). Then 

18 proceed as described opposite.

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20

Instructions (Cont.)

Preset Washing (Delayed Start)

This washing machine has a 0-24 hour preset function you can set to determine the time when the washing program will finish. (It is, in effect, similar to a ‘delayed start’ function, but you set the time period you want the wash to finish rather than to start.)

NOTES: * This function is not available for the COTTON and DELICATE programs.

* To avoid water leakage when using this function, make sure the water taps are open, the drain hose is properly installed and the washing load and detergent are properly prepared.

1. Put your washing in the machine, loading items uniformly in the tub.

2. Press the POWER ON/OFF button.

3. Select the required PROGRAM or PROCESS.

4. Press the SET button to select the desired time period (in hours) for the wash to finish.

5. Select the water level, if necessary.

6. Add any detergents (see below and page 17 for details).

17

7. Close the washer lid and press the START/PAUSE button.

8. After setting the PRESET, the corresponding light will illuminate and all other lights will be switched off about one minute later. From this time on until the preset time only the POWER and SET buttons will response when pressed.

9. To check the preset program, press the SET button: the program will be indicated for 5 seconds. During these 5 seconds you can press the WATER LEVEL button and set the water level.

10. To cancel the preset, shut off the power.

11. To change the preset time, first cancel the preset, then set it again.

Adding detergent to a preset wash

When using the preset wash, do not add detergent directly to the wash tub but follow the instructions below:

Powder detergent: either put powder detergent into the detergent box or, if you prefer to put it directly into the wash tub, wrap the powder in a small cloth.

Liquid detergent and bleach: pour liquid detergent or bleach into the hole on the top plate. Do not pour it directly into the tub as it may cause discolouration of your washing.

Fabric softener: dilute the softener with twice the amount of water, then pour the solution into the softener dispenser on the balance ring.

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Instructions (Cont.)

Other Functions

Hot / cold / warm water wash

This top load washing machine must be connected to both a cold and a hot water tap.

You can then set it to use either just cold water for a cold water wash, or just hot water for a hot water wash, or both hot and cold water for a warm water wash.

To select the wash temperature, press the TEMP button.

• Cold wash: the indicator light is off.

• Warm wash: the indicator light is on.

• Hot wash: the indicator light is flashing.

Water power

The water power affects the pause time of the pulsator and hence the intensity of the wash. It is automatically selected for the wash and rinse process, however, you can also adjust it yourself (except for the COTTON, DELICATE and BLANKET programs).

To adjust the water power level:

• Press the SET button after pressing the START/PAUSE button.

• Press the SET button again for standard water power: the display will show “H0”.

• Press the SET button again, repeatedly, to increase the water power level from

“H1”, “H2”, “H3” to the strongest: “H4”.

• Press the SET button again, repeatedly, to decrease the water power level from

“L1”, “L2”, “L3” to the weakest: “L4”.

Setting the water level and other processes

You can set the water level for wash and rinse processes. For example, if you are sensitive to detergent residues in your washing, you may want to select a higher water level for rinsing.

To set different water levels:

• Press the PROCESS button until the WASH light flashes; press the WATER LEVEL button to choose the appropriate water level; press the SET button to set the wash time.

• Then press the PROCESS button until the RINSE light flashes; press the WATER

LEVEL button to choose the appropriate water level; press the SET button to set the number of rinses.

To set other processes:

• Then press the PROCESS button until the SPIN light flashes; press the SET button to set the SPIN time.

• Finally press the START/PAUSE button: the washer will start operating according to the set values for wash and rinse water levels, number of rinses and spin time.

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Instructions (Cont.)

Fuzzy control

For the NORMAL and HEAVY DUTY programs, the machine automatically detects the weight of your wash load and selects the appropriate water level, wash and spin time and rinse type. For the QUICK program, the machine will automatically choose the water level. You do not have to set these values; however, if you want adjust them yourself, see page 18 for how to customise processes.

18

Power failure backup

This top load washing machine has a power failure backup that will be activated when the power is suddenly disconnected while the machine is running. When the power is back on again, the washing machine will automatically start again and complete the remaining process.

Memory function

When you run the NORMAL, COTTON or HEAVY DUTY program, the machine memorises your settings (except for preset time and water level) for the next time you select it.

NOTE: This function is not available for the DELICATE and BLANKET programs.

Child lock

With the child lock activated, the machine will stop working automatically and sound an alarm if the washer lid is opened for 5 seconds.

To set the child lock:

• Press the POWER ON/OFF button to switch on the power, then press and hold the PROGRAM button for 4 seconds until a buzzer sounds. The child lock will be activated when the START/PAUSE button is pressed.

• To cancel the child lock, repeat the above steps.

Start of washing

The machine will start washing when the water inside the tub has reached two levels below the set level while the water will continue to flow in (see page 17

17 for the 8 water levels).

This early start of washing will increase the wash time and allow the detergent to dissolve fully before the start of the set wash time.

This function will be ineffective:

• When water level 1 (16L) or 2 (24L) is selected.

• When the DELICATE or BLANKET program is selected.

• When SOAK is selected, after the soaking process.

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FAQs & Troubleshooting Guide

Frequently Asked Questions

Not all unusual incidents you may encounter with your washing machine are faults, or cause for concern. Check in the list below what issues may arise and why. Also check in the table on the following page for solutions to other common problems.

• The drain hose is leaking water during the first use. Does this indicate there is a problem?

No, this is normal; it is residual water from the performance test in the factory and no cause for concern.

Why is there still some water intake during the wash or rinse cycle?

When the water level is low, the washing machine will automatically refill during the washing or rinsing process. This is no cause for concern.

• At the beginning of the spin cycle, why is the tub turning first and then

stopping?

This is intermittent spinning and it results in better spinning performance.

• During the spin cycle, why is the machine spinning and then stopping suddenly and taking in water again?

If the washing is piled up at one side of the tub during the spin cycle, the washing machine automatically takes in more water to redistribute the load. Once the load is balanced again, the spin cycle will continue.

Why is there a sound like water flowing after spinning?

This is the sound of the balancing liquid in the balance ring. This helps reduce vibration during spinning.

Why is the control panel still warm after the power is switched off?

This is caused by the memory circuitry still working.

• The washer does not work at all. What could I have done wrong?

• Check and ensure that the washer is connected properly to the power supply and power is switched on at the outlet.

• If both are OK, first press the POWER ON/OFF button, then press the START/

PAUSE button and then press the PRESET button.

• If the machine still does not start the set program, check elsewhere in your home whether there has been a power failure, or whether the fuse or circuit breaker has been activated.

If none of the solutions offered above and on the following page help you solve the problem, contact our after sales support centre for advice.

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24

FAQs & Troubleshooting Guide (Cont.)

Error Messages

When the following problems occur, the microcomputer inside the washer will detect the abnormal condition. An electronic buzzer will sound for approximately 10 seconds, an error message will flash as shown below and the washer will stop operating.

Type of problem Error message

Water does not flow into the wash/spin tub.

Water does not drain out.

The washer does not spin.

Where to check

• Turn on the water supply tap.

• Check whether the water supply has been cut off.

• Check whether the mesh filter of the water inlet is clogged.

• Check and make sure the drain hose is properly connected and installed.

• Check the drain hose for kinks or obstructions.

• Check whether the drain hose is clogged.

• Check whether the drain hose is installed too high off the ground.

• Check whether the filter of the drain pump is clogged.

• Check the lint bag filter inside the drum is clean (empty).

• Check the lint filter at the lower back of the machine is not obstructed.

• Check whether your washing is piled at one side of the tub. If so, redistribute the load evenly inside the tub.

• Check and make sure the washer is installed on an even, level surface.

• Close the washer lid.

The buzzer keeps buzzing.

Other problems.

• Check whether the CHILD LOCK is set.

• Close the washer lid.

• Press the POWER ON/OFF button to turn off the power, then contact our after sales support centre to arrange a service.

NOTE: Press the START/PAUSE button once to release the emergency stop and cancel the error message; press it again to restart the operation.

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Other Useful Information

Cleaning and Care

To prolong the service life of the washing machine, keep it in good condition and perform regular maintenance. For any type of cleaning and maintenance, make sure the washing machine is disconnected from the mains power supply.

Cleaning the washing machine

(when required)

• Use a soft cloth to wipe any water or dirt off the washer lid and housing. If using a damp cloth, squeeze it almost dry to avoid leaving water residues.

• The detergent box may be pulled out for cleaning, if required. Other inside parts should be wiped with a damp cloth, if necessary.

• Do not use any chemical, alkaline or abrasive cleaning agents to avoid damaging the surface. Do not spray water directly onto the washer housing.

IMPORTANT!

If you frequently use a COLD wash cycle, you will need to clean the inside of your washing machine regularly (every three months), especially if you use a fabric softener. Liquid detergents can cause detergent scum to build up around the outside of the inner tub, which cold water will not remove and which can cause bacteria, unpleasant odours, and eventually soiling of your wash load.

To remove scum build-up from the inside of a washing machine, run a cleaning cycle without clothes using the COTTON program and HOT water. As a cleaning agent, either add one of the commercially available washing machine cleaning products (according to the instructions on the product), or use a mix of bicarbonate of soda (½ cup) and white household vinegar (2 cups).

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Other Useful Information (Cont.)

Cleaning the lint filter

(suggested interval: every week)

Take out the lint filter as illustrated below. Open the filter and rinse it clean under running water, taking care not the damage any parts. Reinstall the filter, making sure it fits securely behind the cover clasp and latches and locks securely into place.

Cleaning the water inlet valve

(suggested interval: every 6 months)

To avoid blockage of the mesh filter at the water inlet after long time use, detach the water inlet hose, making sure you have turned off the water supply at the taps beforehand. Take the mesh filter out of the water inlet valve and clean the filter with a soft brush. Then assemble the mesh filter back into the valve and reconnect the water inlet hose.

Cleaning the hose filter

(suggested interval: every 6 months)

To avoid blockage of the hose filter after long time use, detach the water inlet hose, making sure you have turned off the water supply at the taps beforehand. Turn the nut anticlockwise to take off the hose, clean the filter under running water or with a soft brush, then reconnect the hose.

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Other Useful Information (Cont.)

Drain pump maintenance

We recommend that you clean the drain pump filter regularly (at least once a month) to avoid blockages created by bobby pins, coins and excess lint.

Proceed as follows:

1. Disconnect the washer from the power source.

2. If necessary, wait until the water has cooled down.

3. Place a container underneath the pump opening to collect any spillage (see below, left).

4. Turn the filter cap anticlockwise to take it out gently (see below, right). Always keep a rag nearby to dry up water spillage when removing the pump filter.

5. To remove any objects from the filter, wash it thoroughly in a basin or under running water (see below, left).

6. Put the cap back and place the filter back in its seat (see below, right).

Filter

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Other Useful Information (Cont.)

Service, Repair and Spare Parts

If the appliance is damaged, do not attempt to repair it yourself. If it requires repair or service, contact our after sales support centre to arrange for examination or return of the product.

Our after sales support centre stocks a wide range of spare parts for the XQB75-570

STIRLING 6.5kg Top Load Washing Machine. To purchase a part, call the centre on

1300 886 649 or email us at [email protected]

• Balance weight assembly

• Bearing assembly

• Cap

• Control circuit board, complete

• Control plate

• Detergent tray assembly

• Dispenser

• Drain hose assembly (inside and outside)

• Drain pump

• Hinge arm, shaft, spring

• Lid spring

• Lint filter assembly

• Motor, complete

• Motor pulley assembly

• PCB, main

• Pour inlet assembly

• Pulsator, screw, screw washer

• Overflow hose

• Touch control pad

• Tub housing wires

• V belt

• Water valve assembly

NOTE: Due to continued product improvement, images and illustrations in this manual may vary slightly from the product purchased. All images in this manual are for reference only.

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Other Useful Information (Cont.)

Specifications and Technical Parameters

Dimensions

Capacity (max. weight of dry wash load)

Weight

Water quantity (High)

Power source

Power consumption

Required water pressure

Liquid ingress protection

57cm (W) x 58.5cm (D) x 95cm (H)

6.5kg

37kg

60 litres

230-240V, 50Hz

400W

0.03MPa – 0.8MPa

(0.3059kgf/cm 2 – 8.158kgf/cm 2 )

IPX4

Compliance

This appliance has been fully tested and meets all requirements as set out by standards AS/NZS 60335.1 and AS/NZS 60335.2.7.

Responsible Disposal

At the end of its working life, do not throw this appliance out with your household rubbish. Electrical and electronic products contain substances that can have a detrimental effect on the environment and human health if disposed of inappropriately.

Observe any local regulations regarding the disposal of electrical consumer goods and dispose of it appropriately for recycling. Contact your local authorities for advice on recycling facilities in your area.

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30

This page has been left blank intentionally.

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MODEL: XQB75-570 PRODUCT CODE: 55931 04/2017

6.5kg Top Load Washing Machine

Repair and Refurbished

Goods or Parts Notice

Unfortunately, from time to time, faulty products are manufactured which need to be returned to the supplier for repair.

Please be aware that if your product is capable of retaining user-generated data

(such as files stored on a computer hard drive, telephone numbers stored on a mobile telephone, songs stored on a portable media player, games saved on a games console or files stored on a USB memory stick) during the process of repair, some or all of your stored data may be lost. We recommend you save this data elsewhere prior to sending the product for repair.

You should also be aware that rather than repairing goods, we may replace them with refurbished goods of the same type or use refurbished parts in the repair process.

Please be assured though, refurbished parts or replacements are only used where they meet ALDI’s stringent quality specifications.

If at any time you feel your repair is being handled unsatisfactorily, you may escalate your complaint. Please telephone us on 1300 886 649 or write to us at:

Tempo (Aust) Pty Ltd ABN 70 106 100 252

PO BOX 6056 Frenchs Forest, Sydney, Australia NSW 2086

Telephone: 1300 886 649 (Aust) - Fax: (02) 9975 2688

Tempo Help Desk: 1300 886 649 (Aust)

(Operating Hours: Mon-Fri 08:30am to 06:00pm EST)

Email: [email protected]

3

YEAR IN HOME

WARRANTY

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Warranty returns

Should you for any reason need to return this product for a warranty claim, make sure to include all accessories with the product.

Product does not work?

If you encounter problems with this product, or if it fails to perform to your expectations, make sure to contact our

After Sales Support Centre on 1300 886 649 before returning it to the store for a refund.

For an electronic copy of this manual, go to www.stirlingappliances.com.au and download a copy.

Instruction Manual Revision Index

Version No Issue Date Description

V1.0

V2.0

V3.0

V3.1

01 December 2014 Original release

06 November 2015 2016 Release

19 September 2016 2017 Release

01 December 2016 Minor update, page 17

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