USER MANUAL
20 Litre Dehumidifier White
IG9821
Batch code:
Please read these instructions carefully before use and retain for future reference
Before switching on your appliance,
always check for any damage which may have been caused in transit
CONTENTS
Important Safety Instructions................................................2-4
Intended Use.................................................................................4
Specification..................................................................................5
Appliance Overview....................................................................5
Control Panel................................................................................6
Operating Instructions............................................................6-8
Cleaning and Maintenance...................................................9-10
Trouble Shooting Guide........................................................... 10
Fuse Replacement..................................................................... 11
Disposal Information................................................................ 11
Terms and Conditions and Warranty Information....... 12-13
IMPORTANT SAFETY INSTRUCTIONS
Read and follow all of the instructions even if you feel you are
familiar with the product, and find a place to keep this manual handy
for future reference.
Important: This appliance is intended for use in a domestic
environment only. Any other use is not recommended by the
manufacturer and may cause fire, electrical shocks or other injury
to user or property. When using electrical appliances, basic safety
precautions should always be followed:
• Do not operate the unit with a damaged cord or plug, after
it malfunctions or has been dropped or damaged in any way.
All electrical repairs must be carried out by a qualified
electrician. Inadequate repairs may result in a major source of
danger for the user and invalidate the warranty.
• This unit should always be kept in an upright position to avoid
any damage. Locate the unit on a dry, flat stable surface.
• When storing or transporting the unit, always keep in an upright
position, otherwise irreparable damage may be caused to the
compressor; if in doubt we suggest waiting at least 24 hours
before starting the unit
• Check the voltage of the appliance matches the household
voltage, which is located on the rating label.
• Operate this unit in an ambient temperature between 5°C
and 32°C.
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Ensure that the air inlets and outlets are not blocked or covered.
Avoid touching any moving parts of the unit.
Never insert fingers, pencils or any other objects through
the guards.
Do not place the unit too close to curtains or other
objects - min 40cm.
When using the “DRY CLOTHES MODE” to speed up the
drying of wet clothes in the room, please keep the clothing at a
safe distance from the unit to prevent water from dripping onto
the unit.
Never place anything on top of the unit and do not cover
with any kind of material while in use.
This product is intended for domestic use ONLY and not for
commercial, industrial or outdoor use.
Do not use the unit for any other purposes than its
intended use.
To protect against electrical shocks, do not immerse unit, plug or
cord in water, or spray with liquids.
Never unplug the power cord without switching the unit off first
by pressing the “ON/OFF” button to “off”, as this could damage
the unit.
Avoid restarting the unit unless 5 minutes have passed since
being turned off. This prevents damage to the compressor.
Always unplug the unit when not in use, before cleaning
or before moving location.
To disconnect from the power supply, grip the plug and pull from
the power socket. Never pull by the cord.
Always empty the water tank before storing the unit away.
This appliance can be used by children aged from 8 years and
above if they have been given supervision or instruction
concerning the use of the appliance in a safe way and understand
the hazards involved.
Cleaning and user maintenance shall not be made by children.
Keep the appliance and its cord out of reach of children aged
less than 8 years.
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Children shall not play with the appliance.
This appliance can be used by persons with reduced physical,
sensory or mental capabilities or lack of experience and
knowledge if they have been given supervision or instruction
concerning use of the appliance in a safe way and understand the
hazards involved.
Do not run power cord under carpeting, or cover with rugs or
runners. Arrange the cord away from areas where it may be
tripped over.
Never operate or store the unit in direct sunlight.
To repair the unit, take it to a qualified service engineer. Repairs
carried out by unqualified people may cause damage to the unit
or injury to persons or property and void the warranty.
Where possible, avoid the use of an extension cable as they may
overheat and cause a risk of fire. Only use an extension cord
after ensuring it is in perfect condition.
Do not use the unit without the air filter
Do not place the unit next to heat sources (e.g. electrical fires,
fireplaces, etc)
This dehumidifier must not be used in spaces:
- Where there is a high concentration of gases, solvent
or other volatile organic compounds
- In very dusty environments; in any domestic, commercial or
industrial environment where air composition is flammable.
INTENDED USE - Purpose of a Dehumidifier
Air always contains a certain amount of water in the form of water vapour. This is known as humidity.
The capacity of the air to hold water vapour increases with the temperature. This is why in our homes,
as soon as the temperature decreases, the vapour contained in the air condenses leaving moisture on the
colder surfaces in the room such as the windows and the walls etc.
The purpose of the dehumidifier is to remove the excess moisture from the air to control the
condensation in the home. The optimum environmental conditions for the home are between 40% and
60% Relative Humidity (RH).
Below these levels the air can feel too dry and may cause skin complaints and create static.
If temperatures in the home are below 10°C for prolonged periods, low level heating will be necessary
to allow the condensation to evaporate into the air before dehumidification can take place. The air will
however be slightly warmed by the dehumidifier as the dry air leaving the dehumidifier is between 1°C
to 4°C higher than ambient room temperature.
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SPECIFICATION
Dehumidifying Capacity
20 L/Day (30°C RH80%)
10L/Day (27°C RH60%)
Voltage
220 - 240V
Frequency 50Hz
Rated Input Power
365W (27°C RH60%)
Rated Input Current
2.1A (27°C RH60%)
Water Tank Capacity
5.5 L
Operating Temperature
5°C - 32°C
Humidity Setting Range
30% - 80%
Filter Type
Active Carbon Filter
Air Volume
195m³/h
Refrigerant R134a/90g
Noise Level
≤ 48dB(A)
Net Weight
14.5Kg
Product Dimensions (mm)
(H)550 x (W)340 x (D)210
Brand
Igenix
Product Code
IG9821
Product Description
Hermetically Sealed Equipment
Contains Fluorinated Greenhouse Gases
R-134A (HFC 134a)
F Gas Mass (kg)
0.090
Equivalent Tonne of Carbon Dioxide (ET CO2)
0.129
Global Warming Potential (GWP)
1430
APPLIANCE OVERVIEW
Air Outlet
Control Panel
Handle
Air Inlet
Drainage Point
Water
Tank
Water Tank
Caster Wheels
(optional)
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CONTROL PANEL
Timer:
1-24 Hour
Full Water
Tank
Indicator
Frost
Protection
Fan Speed:
High/Low
Sleep Mode
Child Lock
Power On/
Off Standby
Ioniser Indicator
Humidity Setting:
RH30% to RH80%
Dehumidifying Modes:
Manual, Auto, High,
Dry Clothes
OPERATING INSTRUCTIONS
Appliance Location
Where to position your dehumidifier?
For best results; position the dehumidifier somewhere central like a landing or a hallway. As long as the
internal doors are open, the excess moisture from all of the rooms in the house will migrate naturally
towards the dehumidifier and be processed.
• Place the unit in an upright position on a dry, stable and flat surface.
• Ensure the unit is a safe distance away from walls or furniture (minimum of 30cm from Air Inlet,
Air Outlet and Top of unit / minimum of 20cm from either side of unit).
• Please keep clothes at a safe distance of 40cm from air outlet of the unit to prevent water
dripping into the unit.
Note: If you experience interference from other household appliances, such as a television or Radio,
ensure you move the dehumidifier at least 70cm away.
• Plug the appliance into a suitable wall socket – the appliance will beep once and will remain in
Standby Mode.
• Press the Power On/Off Button to switch on the appliance.
Note: Make sure that the water tank is in the correct position. If the ‘Tank Full’ indicator illuminates,
remove the tank and replace it in the correct position.
• The white illuminating LED will automatically display the Relative Humidity of the room; you can
now select the desired function:
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Functions
Dehumidify Mode:
Manual: Within this mode you can manually select the desired humidity level (between RH30%
to RH80%) and Fan Speed (High/Low).
Auto: This mode will automatically find the most efficient and economical way to run; according
to the relative humidity and ambient temperature of the room.
High: This mode will operate in a high working status with the fan at a high speed to dehumidify a
room very quickly. It is suggested to switch to Auto mode once the relative humidity goes down to
save more energy.
Dry Clothes: This mode will operate in a medium working status with the fan at high speed, this
mode is ideal to dry laundry.
Ioniser Mode:
Working in conjunction with the Active Carbon Filter; this mode releases negative ions into the air
in order to make the air fresher and healthier.
Note: This mode will only operate the fan; dehumidifying functions cannot be selected when
Ioniser Mode is on.
Humidity Setting:
The Humidity level can be set between RH30% to RH80% (increasing in increments of 5%)
Note: This mode can only be selected when in Manual dehumidifying mode.
Fan Speed:
Fan speed can switch between High and Low when the unit is operating in Manual dehumidifying
mode or Ioniser mode.
Timer:
24 Hour Programmable Timer can be used to switch on the unit after a desired period of time; or
can be used to switch off the unit after a desired period of time.
Note: Timer can be selected between 1 to 24 hours (in increments of 1 hour)
How to use Timer to switch on appliance:
• Plug the appliance into a suitable wall socket – the appliance will beep once and will remain in
Standby Mode.
• Press the Power On/Off Button to switch on the appliance.
• The white illuminating LED will automatically display the Relative Humidity of the room; you can
now select the desired function.
• Once function is selected, press the Power On/Off Button to switch appliance back to
Standby Mode.
• Press the Timer Button to select the desired amount of time until you would like the
appliance to switch on (the LED display will show the hours, continue to press the button until
correct number of hours reached)
• The LED display panel will flash 4 times and then the control panel will switch to standby mode,
with the timer indicator illuminated.
• The appliance will switch on after selected period.
How to use Timer to switch off appliance:
• Plug the appliance into a suitable wall socket – the appliance will beep once and will remain in
Standby Mode.
• Press the Power On/Off Button to switch on the appliance.
• The white illuminating LED will automatically display the Relative Humidity of the room; you can
now select the desired function.
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Once function is selected, press the Timer Button to select the desired amount of time you would
like the appliance to switch off in (the LED display will show the hours, continue to press the button
until correct number of hours reached)
The LED display panel will flash 4 times and then the control panel will switch back to display the
Relative humidity, the timer indicator will illuminate.
The appliance will switch off after selected period and remain in standby mode.
Child Lock:
Press Child Lock button for 5 seconds to activate. To deactivate, press Child Lock button again for
5 seconds. Whilst Child lock is activated, functions cannot be selected as the buttons are locked.
Sleep Mode:
The Sleep Mode allows you to turn off the bright LED display panel. Press the Sleep button once
to activate Sleep Mode, the button will illuminate and the unit will continue to operate, but the
remainder of the LED display will turn off. If you would like to adjust the settings whilst in sleep mode,
press the relevant buttons and the display will illuminate for 5 seconds and then return back to sleep
mode. Press Sleep Mode button again to reset the LED control panel back to normal.
Frost Protection:
When operating the unit in temperatures less than 18°C the surface of the evaporator will accumulate
frost and effect the efficiency of the dehumidifier. When this happens the machine will go into periodic
defrost mode automatically and the indicator light will illuminate.
During defrost mode; the dehumidifying function and air purification function may run intermittently –
this is normal. Do not switch off unit when running in defrost mode.
Note: Do not use the dehumidifier in temperatures less than 5°C. Should the dehumidifier freeze-up
switch off the appliance, allow the temperature to rise and then restart.
Auto-Restart:
If the unit stops unexpectedly due to a power cut, it will restart when the power resumes with the
previous function selected automatically.
Full Water Tank:
When the water tank is full, the dehumidifier will automatically stop operating and the full water tank
indicator will illuminate. Remove the water tank carefully with both hands and discard the water. Replace
the water tank in the correct position. The dehumidifier will automatically begin operating again.
Note: If the water tank is not installed correctly, the unit will not operate. Always ensure that water
tank is installed correctly.
Continuous Drainage:
If you would like to use the dehumidifier over a long period of time
whilst away from the home, you can use the continuous drainage
feature.
• Connect the drainage hose (supplied) into the drainage point of
the dehumidifier.
• Feed other end of the drainage hose into a suitable drainage
point.
Note: When using the continuous drainage feature, the hose must
be placed below the drainage outlet without knots or kinks.
Note: When the continuous drain feature is not being used,
remove the drain hose from the drainage point, and ensure water
tank is installed correctly.
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CLEANING AND MAINTENANCE
Always switch off the unit and unplug from the mains socket before cleaning or performing any
maintenance. When not in use for long periods it is also advisable to remove the plug from the power
socket.
Wipe the outside of the unit with a soft damp cloth.You may use a mild detergent if necessary. Dry with
a cloth. Do not use any harsh abrasives or solvents. Never immerse this appliance in water or any other
liquid.
The air filter should also be cleaned regularly. To remove the filter:
• Place finger in the recess area at the base of the Air Outlet Filter and gently pull towards you
and then down, the filter will now be released from the unit.
• To dislodge any dust from the filter; you can either tap filter lightly over a dustbin or use a
vacuum cleaner to remove all dirt.
• If the filter contains excessive debris which is hard to dislodge, you can remove the carbon filter from
the filter bracket and wash the filter in warm soapy water (using a neutral detergent), rinse well with
clean water and then leave until dry. Once filter is dry, reinsert into the filter bracket.
• Replace filter back on to the unit and clip into place.
Active Carbon Filter Holder
Active
Carbon Filter
The water tank should be cleaned every few weeks to prevent growth of mould, mildew and bacteria.
Partially fill the tank with clean water and add a little mild detergent. Swish it around and then empty the
tank and rinse.
To thoroughly clean and dry the tank you can remove the handle and lid to gain access to the inside of
the tank.
Follow these instructions:
Move handle to
this position
Detach the handle
Remove handle and
water tank cover
You can now access
inside of water tank
Note: After cleaning, drying and reassembling the water tank, it must be reinserted securely into
dehumidifier in order to restart operation.
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End of Season Maintenance
• Switch off unit and unplug from mains socket.
• Empty and clean the water tank.
• Clean the unit and the filters as per cleaning procedure above.
• Cover the unit and keep it in a dry place.
Important: Depending on usage and the area in which it is being used, the following procedures are
advised to be done more frequently:
1. Ensuring the removable filter at the front is checked and cleaned, if required, or replaced, if damaged.
2. Check the front air intake grill is also clear of dust and blockages.
3. Making sure the float in the water collection tank moves freely and isn’t jammed or damaged.
4. Inspecting the water collection tank for any dirt and clean if required.
TROUBLE SHOOTING GUIDE
If you experience difficulties with the appliance, please check the suggestions below before contacting
customer services on 01473 271272:
Problem
Possible Cause
Possible Solution
Both fan and compressor
are not working.
No power to the unit.
Check the mains power supply.
Check the control panel is switched
to “ON”.
Not collecting water.
Room temperature and
humidity may be too low.
The dehumidifier will not operate if
the room humidity is already below
the level set.
Air intake filter may be
blocked
Clean the filter of any obstructions
Unit is making loud noise.
Floor may be uneven
Re-position the unit on an even
stable surface.
Leaking from the unit.
The water tank may not be
installed correctly.
Remove the tank and re-fit
correctly.
Unit may have frozen.
Unplug the unit and allow the
temperature to rise.
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MAINS PLUG FUSE REPLACEMENT
Fuse Replacement (Class I)
This appliance must be earthed. Remove the central screw on the plug and
open the shell. Take out the fuse and replace with a new fuse of the same Amp.
Install the shell again and tighten the screws.
DISPOSAL INFORMATION
The European Directive 2012/19/EU on Waste Electrical and
Electronic Equipment (WEEE), requires that old household
electrical appliances must not be disposed of in normal unsorted
municipal waste.
Old appliances must be collected separately in order to optimise
the recovery and recycling of the materials they contain and reduce the impact
on human health and the environment.
The crossed out “wheeled bin” symbol on the product reminds you of your
obligation, that when you dispose of the appliance it must be separately collected.
Consumers should contact their local authority or retailer for information
concerning the correct disposal of their old appliance.
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lgenix Warranty Terms & Conditions
This product is guaranteed for a period of 12 months as standard from the date of purchase
against mechanical and electrical defects.You can extend your warranty for a further 12 months by
registering your product.
Upon registration we will cover your product for a period of 24 months from the original purchase
date against any mechanical or electrical defects.
To qualify for the guarantee, the product must be used for domestic household use only and in
accordance with the instructions in the user manual. Any misuse of the product will result in the
warranty being void.
The guarantee does not cover accidental damage, misuse, neglect, tampering or incorrect
adjustment or installation.
The guarantee will be rendered invalid if the product is resold, has had its serial number removed
(or has an invalid serial number), or if an unauthorised person has carried out any repairs or
alterations.
The warranty does not cover accessories or consumable parts that require replacement under
normal use. This includes shelving, dials, filters, belts and trays etc.
In the unlikely event of a breakdown please refer to the Troubleshooting guide in your user manual
and check all plugs, fuses and the electricity supply.
If you still require assistance please contact our Customer Service department on
01473 271 272 or write to us at the following address:
Customer Service Department
38 Bluestem Road, Ransomes Europark
Ipswich, IP3 9RR
Please quote the Product Code which begins ‘IG’ or ‘DF’ and the Batch Coder beginning ‘5’ and give
details of the exact fault. We will then decide whether to repair or replace the item.
Before we arrange the repair or replacement you will be required to return a copy of your proof
of purchase. Please retain your original.
If an item is replaced within the agreed guarantee period, the guarantee for the replacement item
will be calculated from the purchase date of the original.
In the event that the product is inspected and no fault is found or the product is not within the
guarantee period you will be charged for the repair and any carriage costs.
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Thank you for choosing lgenix
As a valued customer we would like to offer you a FREE 2 year warranty to cover your product
against any electrical or mechanical defects.
This means that in the unlikely event you develop a fault or problem with your product we will
happily repair or replace the item free of charge.
To qualify for the 2 year warranty you must register your product within 30 days of purchase. The
full Terms & Conditions of our warranty policy are shown on the opposite page. They are also
available on our website. www.igenix.co.uk
To register your product, please complete all sections of the form below and return to us at the
following address: lgenix, 38 Bluestem Road, Ransomes Europark, Ipswich, IP3 9RR.
Alternatively you can visit the lgenix website and complete the form online.
Customer Details:
Title:
First Name
Surname:
Address:
Post Code:
Email:
Telephone:
Product Information:
Product Code (Beginning IG or DF):
Product Description:
Batch Number (Beginning 5): Serial Number (If applicable):
Date of Purchase:
Retailer Name:
Retailer Location:
Please tick here to confirm you have read and accept our Terms & Conditions
Please tick here if you DO NOT wish to receive marketing information from us
Customer Signature:
Date:
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38 Bluestem Road, Ransomes Europark, Ipswich, IP3 9RR
Tel. 01473 271 272
Disclaimer: Igenix operate a policy of continual improvement and development.
We therefore reserve the right to change/alter the specification and appearance of our appliances without prior notice.
All diagrams and images shown in this manual are for illustration purposes only.