EWP1000-2000-3000 Enterprise WiFi Phone.book

Total Enterprise Access & Mobility (TEAM)
Business VoWLAN Smartphone
EWP1000, EWP2000 & EWP3000 Series
User’s Guide
Contents
about this guide . . . . . . . . . . . . . . . . . . . . . . . . . 1
general description . . . . . . . . . . . . . . . . . . . . . . 2
basic features . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
EWP1000 series . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
EWP2000 series . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
EWP3000 series . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
the home screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
the programs screen . . . . . . . . . . . . . . . . . . . . . . . . . 7
approved accessories . . . . . . . . . . . . . . . . . . . . . . . 10
safety and general information. . . . . . . . . . . . . . . . 11
grant of equipment authorization . . . . . . . . . . . . . . 14
use and care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
caring for the environment by recycling . . . . . . . . . 18
disposal of your EWP and accessories . . . . . . . . . . 18
essentials . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
battery installation 19
EWP1000 series battery removal 20
EWP2000 series battery removal 20
EWP3000 series battery removal 21
battery charging 21
battery life conservation 22
battery tips 23
storage card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
turn handset on & off. . . . . . . . . . . . . . . . . . . . . . .
username and passwords . . . . . . . . . . . . . . . . . . .
display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
to find a menu feature . . . . . . . . . . . . . . . . . . . . . .
system status indications . . . . . . . . . . . . . . . . . . .
EWP status indications . . . . . . . . . . . . . . . . . . . . .
text entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
volume control . . . . . . . . . . . . . . . . . . . . . . . . . . . .
speakerphone controls. . . . . . . . . . . . . . . . . . . . . .
lock & unlock EWP . . . . . . . . . . . . . . . . . . . . . . . . .
25
25
26
27
27
28
29
32
32
33
calling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
make a phone call . . . . . . . . . . . . . . . . . . . . . . . . . 35
answer a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
make a PTT call (Push-to-Talk) . . . . . . . . . . . . . . . . 36
Contents
i
receive a PTT call . . . . . . . . . . . . . . . . . . . . . . . . . . 37
PTT call request . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
send a PTT call request 38
respond to PTT call request 38
PTT group call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
receive a PTT group call 39
join an active PTT group 39
store a phone number . . . . . . . . . . . . . . . . . . . . . . . 40
conference call . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
customize . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
profiles. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
sound. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
download a sound file 44
deleting ring tones 44
time & date . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
phone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
active PTT group 45
auto answer 46
call forwarding 46
call options 46
caller ID 46
channels 47
DTMF 47
fixed dialing 47
display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
change background image 48
backlight. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
answer options . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
third-party applications . . . . . . . . . . . . . . . . . . . . . . 50
task manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
managing calls . . . . . . . . . . . . . . . . . . . . . . . . 51
turn off ringer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
recent calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
redial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
view missed calls. . . . . . . . . . . . . . . . . . . . . . . . . . . 53
caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
speed dial. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
access speed dial entries 54
set speed dial numbers 54
set menu shortcuts to speed dial 54
delete a shortcut. 55
voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
transfer a call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
in-call notifications . . . . . . . . . . . . . . . . . . . . . . . . . 56
e-mail & messages . . . . . . . . . . . . . . . . . . . . . 58
receive & read messages . . . . . . . . . . . . . . . . . . . . 58
message attachments 58
ii
Contents
message options 59
send a message. . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
global address look up . . . . . . . . . . . . . . . . . . . . . . 60
messaging quick reference . . . . . . . . . . . . . . . . . . . 62
camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
take & send a photo 67
entertainment . . . . . . . . . . . . . . . . . . . . . . . . . . 78
web browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
view stored pictures and video . . . . . . . . . . . . . . . 79
play a video clip 80
video playback options 80
other features . . . . . . . . . . . . . . . . . . . . . . . . . . 82
bar code capture . . . . . . . . . . . . . . . . . . . . . . . 69
programmable key . . . . . . . . . . . . . . . . . . . . . . . . . 82
capture a bar code. . . . . . . . . . . . . . . . . . . . . . . . . . 69
other scan options. . . . . . . . . . . . . . . . . . . . . . . . . . 69
advanced calling . . . . . . . . . . . . . . . . . . . . . . . . . . 83
connections. . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
PTT & stereo headsets . . . . . . . . . . . . . . . . . . . . . . 71
Bluetooth™ headset . . . . . . . . . . . . . . . . . . . . . . . . 71
turn Bluetooth power on or off 71
pair with a headset or handsfree device 72
send objects to another device 73
advanced Bluetooth features 73
synchronize . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
sync over the air 74
sync with a computer 75
installing & setting up ActiveSync 75
sync with a cable connection 76
sync with Bluetooth™ connection 76
TTY calls 82
call forwarding 83
voice dial 83
contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
search for contact 84
edit contact 84
set ringer ID for a contact 84
call a phone number in a message 84
set picture ID for contact 85
send contact to another device 85
personalizing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
language 86
accessibility 86
ring volume 87
call times . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Contents
iii
network connections. . . . . . . . . . . . . . . . . . . . . . . . 89
calendar. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
calculator. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
internet security . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
EWP information . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
smartphone administration data. . . . . . . . . . . . . . . 93
fun & games . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . 95
service & repair . . . . . . . . . . . . . . . . . . . . . . . . 98
Specifications . . . . . . . . . . . . . . . . . . . . . . . . 109
iv
Contents
about this guide
This guide introduces you to the operation and features of your new Enterprise WiFi Phone EWP. The guide is divided into following main sections:
•
•
•
•
•
•
•
Section 1: “essentials”
Section 2: “basics”
Section 3: “calling”
Section 4: “customize”
Section 5: “managing calls”
Section 6: “e-mail & messages”
Section 7: “camera”
•
•
•
•
•
Section 8: “bar code capture”
Section 9: “connections”
Section 10: “entertainment”
Section 11: “other features”
Section 12: “maintenance &
troubleshooting”
• Section 13: “service & repair”
Throughout this guide, you will find tips that highlight special shortcuts and timely reminders to
help you make the most of your new phone and service. The Table of Contents and Index also
help you quickly locate specific information. You will get the most out of your EWP if you read
each section. To find a specific feature, simply locate that section in the Table of Contents and go
directly to that page. Follow the instructions in that section and you will swiftly be ready to use
your EWP.
about this guide
1
general description
Motorola's Total Enterprise Access and Mobility (TEAM) Voice over WLAN (VoWLAN) Solution
delivers mobile access over the enterprise WLAN to the voice and data communication services
workers need to be more productive and responsive. The features and benefits of the TEAM
Solution are delivered through the TEAM VoWLAN smartphone - the Enterprise WiFi Phone EWP.
Through the EWP, the TEAM VoWLAN solution turns the desktop into a pocketable virtual office
with PBX-based telephony, Push-To-Talk (PTT) communications, email/contacts/calendar, text
messaging, internet/intranet access and line of business applications.
The TEAM VoWLAN smartphone is available in three models, professional EWP1000 series, and
the semi-rugged EWP2000 and EWP3000 series. All models have identical qualities, but differ in
appearance. The EWP3000 series is a Windows Mobile® 6.5 based device, and adds an
integrated camera that can capture 1D/2D bar codes and take pictures. This device also
incorporates a wipeable keypad and antimicrobial surface protection.
The TEAM smartphone is designed to work only within the coverage area of your enterprise
WLAN. This manual covers the basic and advanced operations of your EWP.
For more information on Windows® applications refer to Microsoft® Windows Mobile® 6.1 / 6.5
documentation and application help.
2
general description
basic features
Speaker/Voice recognition k
EWP1000 series
Lanyard point
ID label window
Keypad illumination sensor
Volume
up/down
PTT button
Holster latches
Upper microphone
Earpice
Headset Jack
(supports PTT)
Navigation key
Select key
Left soft key
Programmable
key
Wall charger
jack/USB
cable port
Battery door
release
Right soft key
Home key
Call/Answer key
Bottom
microphone
1 _ ,@
4 GHI
7 PQRS
*
2 ABC
5 JKL
8 TUV
0+
3
6
WXYZ 9
DEF
Back key
Power/End key
MNO
#
Speakerphone
basic features
3
Speaker/Voice recognition key
EWP2000 series
Lanyard point
Headset Jack
(supports PTT)
Battery door release
ID label window
Light sensor
Holster latches
Upper
microphone
Volume
up/down
Navigation key
Select key
Left soft key
Right soft
key
Home key
Back key
PTT button
Programmable
key
Wall Charger
jack/USB
cable port
Desktop
charger
contact
4
basic features
Call/Answer
key
Lower
microphone &
Speakerphone
DEF
3
5 JKL
MNO
6
8 TUV
WXYZ
9
1 _ ,@
2 ABC
4 GHI
7 PQRS
*
0+
#
Power/End
key
Desktop
charger
contact
Lanyard point
EWP3000 series
Headset Jack
(supports PTT)
Speaker/Voice recognition key
Camera aimer Camera lens Camera flash
Volume
up/down
Scan/Team
express
private call
response key
Wall Charger
jack/USB
cable port
Desktop
charger
contact
Light sensor
Holster latches
Upper microphone
A
Earpiece
PTT button
Navigation
key
Select key
Left soft key
Right soft
key
Home key
Back key
Call/Answer
key
Lower
microphone &
Speakerphone
1_ , @
2ABC
4 GHI
5 JKL
8TUV
7PQRS
*
0+
DEF
MNO
WXYZ
3
6
9
#
Power/End
key
Desktop
charger
contact
Battery door release
basic features
5
home screen
The home screen gives you all your latest information in one place. It’s what you see when you
turn on the EWP or when you press X. It looks like this:
Quick Start
1. Press and hold the Power/End key O
to turn on your EWP.
2. Press the Navigation key (S) - up,
down, left, or right to highlight a menu
feature. Explore the Home screen, your
recently used programs, upcoming
appointments, incoming calls history, mail
and more.
Home screen
3. Press the Select key s to open the
5. Press the Back key
one screen.
highlighted feature.
4. Press the left /right soft keys to
open the screen menus. The menu
label of the soft key is displayed at the
bottom of the screen.
Tip: Briefly press the Power/End key O to exit any menu or view without saving changes.
Note: The Home screen above shows standard layout. Your EWP’s layouts may look different.
6
basic features
to go back
programs screen
From the Home screen, press Start (the
left soft key) to view your recently used
programs. To see all programs, press All
Programs.
Note: The following icons are the default
Programs screen icons. Icons may show or
remove as new programs are installed or
removed.
g
$
c
%
#
&
(
A
2
)
Contacts
ActiveSync
Games
Settings
Phone, Sounds, Profiles, Text Input
Settings, Display, Clock & Alarm,
Connections, Security, Remove Programs,
Power Management, Phone Accessibility,
Accessibility, Regional Settings, Owner
Information, Phone Information, Packet
Data, Error Reporting, About, Customer
Feedback, Managed Programs, Setup
E-mail, Device Name,
Voice Notes
+
Pictures & Videos
y
Accessories
•
•
Internet Explorer
O Task manager
F Calculator
Clock & Alarm
Tasks
Windows Media
Calendar
M
F C
/
Messaging
Text Messages, Outlook E-mail, MMS,
Setup E-mail
DSA _GUI
z
r
Windows Live Messenger
Speed Dial
User Login
\
Voice Recognition
VPN (Virtual Private Networking)
7
Windows Live
]
Bluetooth™ Manager
y
Debug Apps
Documents To Go
9
System Tools
MSN Money
Marketplace
Weather
File Manager
Getting Started
Call History
W
3
Java Apps
To select menu items, use your
navigation key up, down, left, or right and
press the center key.
Media Center
basic features
7
© 2010 by Motorola, Inc. All rights reserved.
No part of this publication may be reproduced or used in any form,
or by any electrical or mechanical means, without permission in
writing from Motorola. This includes electronic or mechanical
means, such as photocopying, recording, or information storage
and retrieval systems. The material in this manual is subject to
change without notice.
The software is provided strictly on an “as is” basis. All software,
including firmware, furnished to the user is on a licensed basis.
Motorola grants to the user a non-transferable and non-exclusive
license to use each software or firmware program delivered
hereunder (licensed program). Except as noted below, such license
may not be assigned, sublicensed, or otherwise transferred by the
user without prior written consent of Motorola. No right to copy a
licensed program in whole or in part is granted, except as
permitted under copyright law. The user shall not modify, merge, or
incorporate any form or portion of a licensed program with other
program material, create a derivative work from a licensed
program, or use a licensed program in a network without written
permission from Motorola. The user agrees to maintain Motorola’s
copyright notice on the licensed programs delivered hereunder,
and to include the same on any authorized copies it makes, in
whole or in part. The user agrees not to decompile, disassemble,
decode, or reverse engineer any licensed program delivered to the
user or any portion thereof.
Motorola reserves the right to make changes to any software or
product to improve reliability, function, or design.
8
basic features
Motorola does not assume any product liability arising out of, or in
connection with, the application or use of any product, circuit, or
application described herein.
No license is granted, either expressly or by implication, estoppel,
or otherwise under any Motorola, Inc., intellectual property rights.
An implied license only exists for equipment, circuits, and
subsystems contained in Motorola products.
Certain EWP features are dependent on the capabilities and
settings of your organization network. Additionally, certain
features may not be activated by your organization, and/or the
organization's network settings may limit the feature’s
functionality. Always contact your network management about
feature availability and functionality. All features, functionality,
and other product specifications, as well as the information
contained in this user's guide are based upon the latest available
information and are believed to be accurate at the time of printing.
Motorola reserves the right to change or modify any information or
specifications without notice or obligation.
MOTOROLA and the Stylized M Logo and Symbol and the Symbol
logo are registered in the US Patent & Trademark Office.
The Bluetooth trademarks are owned by their proprietor and used
by Motorola, Inc. under license. Java and all other Java-based
marks are trademarks or registered trademarks of Sun
Microsystems, Inc. in the U.S. and other countries.
Microsoft, Windows, Windows Me, Windows Mobile, Windows
XP, ActiveSync and the Windows Flag logo are trademarks or
registered trademarks of Microsoft Corporation in the United
States are registered trademarks of Microsoft Corporation.
All other product or service names are the property of their
respective owners.
Motorola, Inc.
One Motorola Plaza
Holtsville, New York 11742-1300
Patents
This product is covered by one or more of the patents listed on the
website:
http://www.motorola.com/Business/US-EN/Patents
Warranty
For the complete Motorola hardware product warranty statement,
go to:www.motorola.com/enterprisemobility/warranty
Service Information
If you have a problem using the equipment, contact your facility’s
Technical or Systems Support. If there is a problem with the
equipment, they will contact the Motorola Enterprise Mobility
Support at:
For the latest version of this guide go to:
www.motorola.com/enterprisemobility/manuals
Caution: Changes or modifications made in the radio phone, not
expressly approved by Motorola, will void the user’s authority to
operate the equipment.
Software Copyright Notice
The Motorola products described in this manual may include
copyrighted Motorola and third-party software stored in
semiconductor memories or other media. Laws in the United
States and other countries preserve for Motorola and third-party
software providers certain exclusive rights for copyrighted
software, such as the exclusive rights to distribute or reproduce
the copyrighted software. Accordingly, any copyrighted software
contained in the Motorola products may not be modified,
reverse-engineered, distributed, or reproduced in any manner to
the extent allowed by law. Furthermore, the purchase of the
Motorola products shall not be deemed to grant either directly or
by implication, estoppel, or otherwise, any license under the
copyrights, patents, or patent applications of Motorola or any
third-party software provider, except for the normal, non-exclusive,
royalty-free license to use that arises by operation of law in the
sale of a product.
http://www.motorola.com/enterprisemobility/contact
support
basic features
9
approved accessories
Batteries & Battery Door
• SNN5754A Standard Battery 1480 mAh (12 hours typical
operation; for use with EWP1000 & EWP2000 series only)
• SNN5793A Extra Capacity Battery 1750 mAh (14.5 hours
typical operation; for use with EWP1000, EWP2000 &
EWP3000 series).
• SHN1433A EWP1000 Battery Door
• SHN1432A EWP1100 Battery Door (for extra capacity
battery)
• SHN1431A EWP2000 Battery Door
• SHN1430A EWP2100 Battery Door (for extra capacity
battery)
• FHN7440A EWP3100 Battery Door
Wall Chargers
• SPN5202C Rapid Travel Charger for US, Canada, EU &
other countries.
• SPN5460A Rapid Travel Charger for South Korea
• SPN5199C Rapid Travel Charger for Hong Kong
• SPN5270C Rapid Travel Charger for Taiwan
• SPN5197C Rapid Travel Charger for Argentina
10
basic features
• SPN5200C Rapid Travel Charger for Mexico
• SPN5522A Rapid Travel Charger for Brazil
Desktop Chargers
• DCH1000 Desktop Charger – Single Device – US and
Canada (includes power cord and mini USB data cable SKN6371C)
• DCH1001 Desktop Charger – Single Device – EU, APAC,
LATAM (only includes mini USB data cable - SKN6371C);
requires travel charger which is included with the EWP.
• DCH6000 Desktop Charger — Multi-unit (EWP2000 &
3000 series only) – US and CANADA (includes NA cordset)
• DCH6001 Desktop Charger – Multi unit (EWP2000 & 3000
series only) – EU, LATAM, APAC (charger only; must
purchase cordset separately)
Cord set for DCH6001 Multi-unit Desktop Charger
•
•
•
•
•
•
50-16000-666R – Australia, New Zealand
50-16000-664R – China
50-16000-670R – Hong Kong, Singapore
50-16000-255R – Korea, Vietnam
50-16000-182R – Taiwan, Thailand
50-16000-255R – Belgium, France, Germany, Italy,
Netherlands, Spain, Sweden
• 50-16000-670R – United Kingdom
• 50-16000-182R – Brazil, Mexico, Venezuela
• 50-16000-255R – Chile
USB Data Cable
• SKN6371C Data Cable, Mini, USB/USB/Serial
Audio & Connectivity
• NNTN5211B Surveillance + PTT
• NNTN5774C Stereo + PTT
• NNTN5330B Ear bud + PTT
Note: The TEAM VoWLAN smartphones are compatible with all
Motorola Bluetooth headsets (order through motorola.com)
Personalization
• SYN2682A EWP1000 Series Carry Case with Clip
• SYN2685A EWP2000 & EWP3000 Series Carry Case with
Clip
• SYN2679A Universal Pouch
• SYN2678A Coil Cord Lanyard
To order accessories outside of your organization, log on to our
Web site at: www.motorola.com/store or contact a
Motorola Authorized Retailer.
safety and general information
Batteries and Chargers
If jewelry, keys, beaded chains, or other conductive
materials touch exposed battery terminals, this
could complete an electrical circuit (short circuit),
become very hot, and could cause damage or
injury. Be careful when handling a charged battery,
particularly when placing it inside a pocket, purse, or other
container with metal objects. Use only Motorola Original
batteries and chargers (see“approved accessories”).
Caution: Risk of explosion when battery is replaced by an incorrect
type.
Caution: To avoid risk of personal injury, do not dispose of your
battery in a fire.
Note: In Switzerland, Annex 2.15 of SR 814.81 applies to
batteries.
basic features
11
Your battery, charger or EWP may contain symbols, defined as
follows:
Symbol & Definition
032374o
Important safety information follows.
Do not dispose of your battery or EWP in a fire.
032376o
032375o
Your battery or EWP may require recycling in
accordance with local laws. Contact your local
regulatory authorities for more information.
Do not throw your battery or EWP in the trash.
Li Ion BATT
032378o
Your EWP contains an internal lithium ion
battery.
Do not let your battery, charger, or EWP get wet.
Listening at full volume to music or voice through a
headset may damage your hearing.
12
basic features
Choking Hazards
Your EWP or its accessories may include detachable parts, which
may present a choking hazard to small children. Keep your EWP
and its accessories away from small children.
Glass Parts
Some parts of your EWP may be made of glass. This glass could
break if the product is dropped on a hard surface or receives a
substantial impact. If glass breaks, do not touch or attempt to
remove. Stop using your EWP until the glass is replaced by a
qualified service center.
Seizures/Blackouts
Some people may be susceptible to epileptic seizures or blackouts
when exposed to flashing lights, such as when playing video
games. These may occur even if a person has never had a previous
seizure or blackout.
When you have experienced seizures or blackouts, or if you have a
family history of such occurrences, please consult with your
physician before playing video games or enabling a flashing-lights
feature (if available) on your EWP.
Discontinue use and consult a physician when any of the following
symptoms occur: convulsion, eye or muscle twitching, loss of
awareness, involuntary movements, or disorientation. It is always
a good idea to hold the screen away from your eyes, leave the
lights on in the room, take a 15-minute break every hour, and stop
use if you are very tired.
Repetitive Motion
When you repetitively perform actions such as pressing keys or
entering finger-written characters, you may experience occasional
discomfort in your hands, arms, shoulders, neck, or other parts of
your body. When you continue to have discomfort during or after
such use, stop use and see a physician.
Product Safety and RF Exposure
Before using this device, read the product safety and
RF exposure leaflet, Motorola publication Number
6802983C16 included with this EWP. The leaflet
contains important operating instructions for safe
usage and RF energy awareness and control
information for compliance with RF energy exposure limits in
applicable national and international standards.
032374o
basic features
13
grant of equipment authorization
FCC Notice
BEFORE USING THIS EWP, READ the product Regulatory
Guide LEAFLET, Motorola publication Number 6802987C35
included with this EWP.
Radio
Network
Freq Band
Rated Power
802.11a
WLAN
15.8mW at 54Mbps
802.11b
WLAN
5.15-5.25 GHz
5.25-5.35 GHz
5.47-5.725 GHz
5.725-5.825 GHz
2412-2462MHz
2412-2472 MHz
Country Approvals
Regulatory markings are applied to the device signifying the
radio(s) are approved for use in the following countries: United
States, Canada, Australia and Europe (see below: 1, 2).
Please refer to the Symbol Declaration of Conformity (DoC) for
details of other country markings. This is available at:
www.motorola.com/enterprisemobility/doc.
1. For 2.4GHz Products: Europe includes, Austria, Belgium, Czech
Republic, Cyprus, Denmark, Estonia, Finland, France, Germany,
Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein,
Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland,
Portugal, Slovak Republic, Slovenia, Spain, Sweden, Switzerland
and the United Kingdom.
2. The use of 5GHz RLAN's has varying restrictions of use; please
refer to the Symbol Declaration of Conformity (DoC) for details.
Operation of the device without regulatory approval is
illegal.
032374o
14
basic features
802.11g
Bluetooth
WLAN
WPAN
2412-2462MHz
2412-2472 MHz
2402-2480MHz
63mW at 11Mbps
(US & Canada)
25.12mW at 11Mbps (Eu)
17.8mW at 54 Mbps
(US & Canada)
25.12mW at 11Mbps (Eu)
1mW
IMPORTANT: RF interference between Bluetooth and WLAN
radios may occur in rare, unique situations.
IMPORTANT: Unauthorized repairs or modifications could result in
permanent damage to the equipment and void your warranty and
your authority to operate this device under Part 15 of the FCC Rules.
FCC INTERFERENCE
This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning
the equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from
that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for
help.
This device complies with Part 15 of the FCC Rules. Operation is
subject to the following two conditions:
(1) This device may not cause harmful interference.
(2) This device must accept any interference received, including
interference that may cause undesired operation.
IMPORTANT: In the band 5150- 5250 MHz, the device may only be
used indoors to reduce potential for harmful interference to cochannel mobile satellite systems.
Changes or modifications made in the EWP, not expressly approved
by Motorola, will void the user's authority to operate the equipment.
Model
FCC ID
EWP1100
EWP2100
EWP3100
AZ489FT7031
AZ489FT7032
AZ489FT7038
Industry Canada Grant of Equipment Authorization
Cet appreil numérique de la classe B est conforme à la norme
NMB-003 du Canada
Model
ID
EWP1100
EWP2100
EWP3100
109U-89FT7031
109U-89FT7032
109U-89FT7038
Wi-Fi Certification
This product is a certified: IEEE 802.11a, IEEE 802.11b and IEEE
802.11g, IEEE 802.11e, WPA, WPA2, TKIP, WMM, X.509.
basic features
15
Marking and European Economic Area (EEA)
Frequency of Operation
The use of 2.4 GHz RLAN's, for use through the EEA,
have the following restrictions:
• Maximum radiated transmit power of 100 mW EIRP in the
frequency range 2.400 - 2.4835 GHz
• France, outside usage is restricted to 2.4 - 2.454 GHz.
• Italy requires a user license for outside usage.
The use of 5GHz RLAN’s, for use through the EEA, have the
following restrictions:
• The 5150-5250 MHz band is restricted to Indoor Use Only; any
other use will make the operation of this device illegal.
Bluetooth® Wireless Technology for use through the EEA
has the following restrictions:
• Maximum radiated transmit power of 100mW EIRP in the
frequency range 2.400 -2.4835 GHz
• France, outside usage is restricted to 10mW EIRP
• Italy requires a user license for outside usage
Statement of Compliance
Motorola, Inc., hereby, declares that this device is in compliance
with the essential requirements and other relevant provisions of
Directive 1999/5/EC. A Declaration of Conformity may be obtained
from www.motorola.com/enterprisemobility/doc.
16
basic features
use and care
use and care
To care for your EWP, please keep it away from the following:
liquids of any kind
dust and dirt
Do not expose your EWP to water, rain,
extreme humidity, sweat, or other moisture.
Do not expose your EWP to dust, dirt, sand,
food, or other inappropriate materials.
extreme heat or cold
cleaning solutions
Avoid temperatures below 0°C/32°F or
above 45°C/113°F.
Charging temperature: 0°C/32°F to
+40°C/104°F
Do not use alcohol or other cleaning
solutionsto clean the EWP1000 series or
EWP2000 series. Use only clean soft cloth
moistened with a diluted window-cleaning
solution.
The EWP3100 has antimicrobial surface
protection that can be cleaned using soft lint
cloth moistened with isopropyl alcohol.
microwaves
ground
Do not try to dry your EWP in a microwave
oven.
Do not drop your EWP.
basic features
17
Note: To avoid damaging your EWP, carry it in an approved holster or case rather than a pocket, purse, or bag.
See "approved accessories" for approved list of compatible "Motorola Original" accessories.
cycling Information
caring for the environment by
recycling
disposal of your EWP and
accessories
This symbol on a Motorola product means the product
should not be disposed of with household waste.
Contact your organization or local recycling center for
proper battery disposal.
For EU Customers: All products at the end of their life must be
returned to Motorola for recycling. For information on how to
return product, please go to:
Do not dispose of EWPs or electrical accessories, such as chargers
or headsets, with your household waste. In some countries or
regions, collection systems have been set up to handle waste
electrical and electronic items. Please contact your regional
authorities for more details. When no suitable scheme exists, you
may return unwanted EWPs and electrical accessories to any
Motorola Approved Service Centre in your region.
www.motorola.com/recycling/weee.
18
basic features
essentials
EWP1000 series battery removal
EWP2000 series battery removal
1
With the EWP powered off, press the battery door
release.
1
With the EWP powered off, press the battery door
release.
2
Slide and remove the battery door.
2
Slide and remove the battery door.
3
Press the battery from the side and lift it out.
3
Pull the battery removal strip to lift out the battery.
1
1
2
2
Press from side
Battery removal strip
Lift
3
Bk90
Ab
Bk90
Ab
3
essentials
19
EWP3000 series battery removal
battery charging
1
With the EWP powered off, press the battery door
release.
2
Slide and remove the battery door.
New batteries are
not fully charged.
Plug the Rapid
a
Wall Charger into
your EWP and an
electrical outlet,
your display
shows the
charging indicator
O. Your EWP
might take several seconds to start charging
the battery. When finished, your display
shows a charged battery icon ^.
3
Pull the battery removal strip to lift out the battery.
1
2
Bk90
Ab
Battery removal strip
3
Bk90
Ab
20
essentials
Tip: . The EWP prevents battery overcharging. It will
perform best after you fully charge and discharge it a
few times.
You can also charge your battery with a USB
cable plugged into a computer.
R
Plug the cable into a powered USB port or
hub, since some USB devices (such as
keyboards) might not supply enough power
for charging.
battery life conservation
Modifying the EWP display time out and
backlight conserves battery life.
To set how long your EWP waits before the
display turns off, perform the following:
R
1
Press: Start > All Programs > Settings >
Power Management > Display time out and
set the time out. When the time is out, the display
turns off.
To set how long your EWP waits before the
backlight turns off, perform the following:
2
Note: Charging the EWP with a USB cable requires
more time than using a Wall Charger.
Important: When using a USB cable to charge or work
with the EWP, make sure using Motorola approved mini
USB cable.
Press: Start > All Programs > Settings >
Power Management > Backlight time out on
battery or Smart Backlight and set the time out.
When the backlight is off, the display is visible but
dim.
Note: Close unused programs, from the home
screen, press: Start > All Programs >
essentials
21
Accessories > Task Manager. Select the
program and press: End Task.
• Charge your battery in room temperature 0°C to
+40°C (32°F to 104°F).
Note: The End Task operation is an ungraceful
shutdown of a program that may cause information
to be lost.
• Store your battery uncharged in a cool, dark, dry
place.
• Never expose batteries to temperatures below
-10°C (14°F) or above 60°C (140°F).
battery tips
• It is normal for batteries to gradually wear down
and require longer charging times. When you
notice a change in your battery life, it is probably
time to purchase a new battery.
Battery life depends on the network, signal
strength, temperature, features, and
accessories you use.
Warning: Before handling batteries, please
note the following:
• Always use Motorola Original
batteries and chargers. The warranty does not
cover damage caused by non-Motorola
batteries and/or chargers.
• New batteries or batteries stored for a long time
may take more time to charge.
22
essentials
032375o
Contact your organization or local
recycling center for proper battery
disposal.
Warning: Never dispose of batteries in a fire because
they may explode.
Before using your EWP, read the battery
safety information in the “safety and general
information” section included in this guide.
storage card
Use an optional microSDTM card with up to
2GB to expand the available storage space.
This secure digital card stores your mail
attachments, images, music, text messages,
etc. You can transfer files from your EWP or
microSD storage card to your PC by using a
USB cable or over Bluetooth communication
(see “connections” on page 70).
Caution: Do not bend or scratch your memory card.
Keep it away from static electricity, water, and dirt.
1
2
To install a microSD storage card:
1
When the EWP is powered off, press the battery
door release.
2
Slide and remove the battery door.
3
Lift up the rubber latch (A) and insert the microSD
storage card (B) into the card compartment.
4
A
B
microSD
storage card
3
Place back the battery door and slide to lock.
4
essentials
23
basics
turn handset on & off
username and passwords
1
When turning on your EWP for the first time,
you may need to set your username and
password to access the network. Ask your
system administrator for assistance. See also
“smartphone administration data” on page 91.
To turn on your EWP,
perform the following: Press
and hold O for one second,
then release it. Allow few
1
seconds for Home screen
to 2
5
4
appear. Wait until “Full 7
8
Service” shows on the screen. 0
*
If prompted, enter your unlock code.
_ ,@
ABC
GHI
JKL
PQRS
TUV
+
3
6
WXYZ 9
DEF
MNO
#
Tip: If your EWP does not turn on, charge your battery
(see “battery charging” on page 20) and try again.
2
24
To turn off your EWP, perform the following:
Press and hold O for two seconds, then release
it. You can also press and hold X to open the
quick options menu, then select Power off.
basics
display
The Home screen appears when you turn on
the EWP. You can also access the Home
screen, any time, by pressing X.
On the Home screen, you can glance a
summary of Today’s information including:
date, time, last/missed calls, incoming
messages, upcoming appointments, tasks
and profiles. You can also quickly switch to
recently used programs and view the system
service indications.
Note: Your home screen can look different than this one.
Tip: To change the EWP’s profile, press and hold X to
open the Quick List menu, then scroll to select a profile
(such as Silent, Vibrate, Outdoor, or Automatic).
The on-screen soft key labels show the
current soft key functions. Press the left and
right soft keys to open the current available
menu or selecting an option.
Press the navigation key S up, down, left, or
right to scroll to a menu item or text and press
the center key s to select.
Recently
used
programs
Left soft key
X
Home key
NCall/Answer key sSelect key
Status
indicators
On-screen
Soft key labels
Right soft key
Back key
Navigation key
(S)
OPower/End key
basics
25
to find a menu feature
system status indications
To navigate to a menu feature on your EWP,
look for the “Find it” instruction in the guide.
The following example instruct you how to
look for a received call:
The system status row indications appear at
the top left of the Home screen.
Find it: Press: Start > Call History > (received call)
Note: Pressing Start displays the eight recently used
programs. To show all programs press All Programs.
This “Find it” means that, from the home
screen perform the following steps:
1
Press the left soft key to open the Start menu.
2
Press the navigation key S to scroll to
# Call History.
3
Press the center key s to select Call History.
26
basics
system status
indication
Phone, dispatch and data
communication is available.
No connection to the system
No Service
Dispatch Only Only PTT calls are available.
Only phone calls are
Voice Only
available.
Group calls active.
Group Call
Full Service
EWP status indications
PTT Speakerphone is turned on.
The EWP status indications row appear at the
top right of the Home screen.
PTT speakerphone is turned off.
Q Ring profile is set to silent.
< Ring profile is set to vibrate.
EWP status
indications
Wireless connection to access point
in-process.
Connected to wireless access point.
No connection to wireless access point.
X Voice call
E
Missed Call
S One or more phone calls are on hold
% Interconnect call speakerphone
PTT call is active
Talkgroup call is active
w New Voicemail
New unread email or text message(s).
J
Battery charge level.
Recharge the battery when the indicator shows one
or two bars.
O
P
Battery charge in progress.
Battery is removed.
0 Indication of connection quality to system.
5 No system connection
6 Wireless radio is disabled.
To enable the radio, press: Start > Settings >
Connections > Wireless Manager and check the
Enable Wi-Fi box.
E Bluetooth® radio is powered on
basics
27
text entry
You can enter text into your EWP using the
traditional method of pressing a key several
times for each character.
Entry modes indicator display switching of the
letters, word completion, numbers, capitalization,
etc. (see“Letter, word completion and numeric
mode” on page 29)
You can also press a key once for each letter
while words likely to be the one you want are
chosen from a database.
You can also enter symbols and numbers into
a text field.
When you select a field that requires text or
numbers, the EWP automatically selects the
appropriate entry mode. An indicator at the
top right of the display shows the entry mode
you are currently using (see the following
figure).
28
basics
Flashing cursor shows the insertion
Press Menu to
point. for typing a character.
see more
options.
A newly typed letter is marked by an
underline to enable change within 2
seconds. Once the character is no more
underlined, the character is accepted
and the flashing cursor moves to the
next position.
Letter, word completion and numeric mode
Default mode is Letters abc. To change
modes to either word completion abc or
numbers 123, press and hold * for 2
seconds and release; repeat to switch to the
next mode.
Uppercase, lowercase and caps lock
Press and hold 0+ ; press * to toggle
between ABC, abc and Abc.
Special character
In Letters mode, repeatedly press 1 to
switch between the following characters . , ? !
-_’ @ :
2
Select a symbol or a special character. When done,
the EWP returns to previous text mode.
Enter space - Swiftly press #.
Delete text - Press
deleting.
. Hold
to keep
Start a new line - Press the Select key s.
Text setup
(Language, Word completion, Clear content)
Press and hold # for 2 seconds for Setup.
Word completion
Enter symbols
As you enter letters, your EWP might try to
predict the word to enable fast writing. For
instance, it might predict “program” when you
enter “prog”.
To enter a symbol (such as ! ):
1
Switch to word completion.
2
Swiftly press * to switch between abc, ABC
and Abc.
1
Press and hold # for 2 seconds to view the
symbols screen.
basics
29
To enable prediction, hold # , select Setup
and use S and check Word Completion. To
turn off text prediction, press: Start > Settings
> Text Input Settings and uncheck Word
Completion.
Change language
To change the language, hold # , select
Setup and use S to select Language
Dictionary, or select Clear Contents to clear the
memory of the words you have used.
When you are
on a phone call,
Volume
press volume
up/down
up/down keys to
keys
adjust the
earpiece
volume.
E
ie
arp
ce
lu
Vo
me
volume control
Tip: Need to change profiles on the fly? On the
home screen, scroll to and select Profile:. Choose
from Normal, Silent, Vibrate, outdoor or
Automatic.
When you are using a program that plays
sound, press the Volume up/down keys to
adjust the volume level.
Want to change sound? Press: Start > Settings
> Sounds. Highlight the desired item and select
the sound you want to associate with that item.
Note: Volume can be changed when running a game.
You can eliminate the ringer volume instantly when
an incoming call comes in-just press the Volume
up/down keys to turn the ringer off.
30
basics
speakerphone controls
Turning on speakerphone makes incoming
sound come out of the phone’s speaker
instead of the earpiece. Speakerphone is
available whenever you are on an active
phone call.
Warning: The speakerphone generates high volume
levels. Do not place the EWP near your ear when using
the speakerphone.
Activate the speakerphone during a call by
pressing: Menu > Speakerphone.
You can also activate
the speakerphone
during a call by
briefly pressing the
Speaker/Voice
recognition key to
turn On/Off the
speakerphone. The
display indicates that
the speaker is On or
Off.
Speaker/Voice
recognition key a
PTT
On
Spe
ake
r:
In PTT mode, the
screen displays the
PTT speaker state. To turn it off, press the
Speaker/Voice recognition key a again or
end the call.
Note: Speakerphone is not available when your EWP is
connected to a headset.
basics
31
lock & unlock EWP
(4-digit number) or strong alphanumeric.
You can manually lock your EWP to prevent
accidental keypresses.
Note: A hard-to-guess password consists of at
least 7 characters, including uppercase and
lowercase letters, numerals, and punctuation.
To lock your EWP, press and hold X until
the Quick List opens. Then, select Lock. Your
left soft key becomes Unlock.
To unlock your EWP, press Unlock and enter
your password. Your EWP uses * if you have
not set a password.
To keep others from using your EWP,
change your password:
Find it: From the home screen, press: Start
> Settings > Security > Device Lock
1
Check the Prompt if device unused for
checkbox, and select the amount of time for the
EWP to be inactive before automatically locking.
2
Choose a password type that is either simple
32
basics
3 Enter and confirm your password.
4 Press Done.
To unlock the EWP, press Unlock. When you
see the unlock prompt, enter your password
and press Done.
Tip: Choose a password you will remember. Without
your password, you can reset your EWP, but it will result
in the loss of your personalized settings and all content
stored in the EWP memory. To perform a hard reset,
hold down the center key s for 5 seconds while
turning the EWP on.
Note: A locked EWP still rings or vibrates for incoming
calls. You do not need to unlock the EWP to answer.
calling
make a phone call
2
To place a phone call from
the home screen, enter a
phone number and press N.
1
2
Note: Your system may not support
5
4
all calling patterns. The device does
8
7
not support the following dialing
* 6 to 90
rules by default: dialing a single digit number from
(0 to 5 permitted) or a dual digit number from 30 to 99
(00 to 29 permitted) or a number starting with # or * and
ending in #.
_ ,@
ABC
GHI
JKL
MNO
PQRS
TUV
WXYZ
To place a phone call from your Contacts list:
1
From the Home screen, press the right soft key to
open the Contacts screen.
DEF
+
Use the
navigation key
S to scroll to a
contact name and
press the center
3 key s to select.
6
Note: a contact name may have several listed
9
# phone numbers (such as: cell mobile, home or work,
see “contacts” on page 82).
3
Press N to call.
To place a phone call from company directory:
1
From the Home screen, press the right soft key to
open Contacts.
calling
33
2
Press Menu > View by > Company.
Note: In order to have a company phone list, phone
numbers should be entered to the EWP by you or
your organization. See “store a phone number” on
page 38.
3
Use the navigation key S to scroll to a contact
and press the center key s to select.
Note: a contact name may have several listed phone
numbers (such as: cell mobile, home or work).
4
Press N to call.
answer a call
When your EWP rings and/or vibrates, press
N to answer. To “hang up,” press O.
• When you are busy when a call comes in, select
Ignore to send the call directly to voicemail.
34
calling
• To put a call on hold, press Menu > Hold.
To return to the call, press the left soft key that
displays Resume.
If you are on a call and another call comes in,
you may select one of the following:
• To answer, press the left soft key Answer.
• When you are busy when a call comes in, select
Ignore to send the new call directly to
voicemail.
• To put the current call on hold and answer the
incoming call, press N. All calls are listed on
the screen. To move between calls: scroll to a
call on hold and press the left soft key that
displays Resume.
make a PTT call (Push-to-Talk)
With PTT call, you use your EWP as a fast
and direct connect, walkie-talkie style, inside
your enterprise.
Note: The PTT call defaults through your
speakerphone. To toggle to earpiece, press the
Speaker/Voice recognition key a.
2
Note: a contact name may have several listed
phone numbers - select the PTT number
To place a PTT call from the home screen
1
Enter the phone
number you want to
call as you would
when making a phone
call.
PTT
button
2
Press and hold the
PTT button on the left
side of your EWP.
3
Begin talking after
your EWP emits a chirping sound.
4
Release the PTT button to listen.
Press the navigation key S to scroll to a contact
name.
3
Press and hold the PTT button on the left side of
your EWP.
4
Begin talking after your EWP emits a chirping
sound.
5
Release the PTT button to listen.
Note: Your PTT call automatically ends if not
responded to within six seconds.
receive a PTT call
When you receive a PTT call, your EWP emits
a ring sound or vibrates.
To place a PTT call from your contacts list:
1
Wait for the caller to finish speaking.
1
2
Press and hold the PTT button on the left side of
your EWP.
From the Home screen, press the right soft key to
open the Contacts screen.
calling
35
3
Begin talking after your EWP emits a chirping
sound.
4
Release the PTT button to listen.
send a PTT call request
1
Enter the number you want to call or select the
number as you would when making a phone call.
PTT call request
2
PTT call request let the recipient know you
want to talk on a PTT call.
Select Menu > Request PTT Call. The PTT
Alert Sent appears on the display.
3
Press: Done.
When you send a request, the recipient’s
EWP rings, or vibrates and displays your
name or number.
The recipient can select one of the following
options:
Note: When you do not get response for your PTT call
request, this means that the person you are trying to
reach is on a call or has the EWP turned off. If the
person is on a call, a request PTT call indication shows
on his screen.
• Answer - respond by pressing the PTT button
respond to PTT call request
• Answer later - respond later. Access the PTT
call request from Call History
When you receive a PTT call request, you can
either answer, ignore or clear the call.
• Dismiss - clear and delete the request
• Answer a PTT call request by pressing the PTT
button to receive a PTT call from the sender.
• Clear a PTT call request by pressing Dismiss.
36
calling
Note: Call History list stores PTT call requests that you
have received. The requests appear as Missed PTT Call
requests and remain in the Call History list until you
return a PTT call to the caller or delete them.
PTT group call
A PTT group call is similar to a PTT call, but is
made to all members of a talkgroup at once.
Note: When you initiate a PTT group call to anther PTT
group, that group becomes your active PTT group.
To call PTT group from the home screen:
1
Dial # and a number between 1 and 255.
2
Press and hold the PTT button.
3
Begin talking after your EWP emits a chirping
sound.
4
Release the PTT button to listen.
2
Scroll to the talkgroup you want to call.
3
Press and hold the PTT button. "PTT Group Call
Connected".
4
Begin talking after your EWP emits a chirping
sound.
5
Release the PTT button to listen.
Note: the name or number of the person that is
currently talking is displayed on the screen.
receive a PTT group call
To answer a PTT group call, proceed as if
receiving a PTT call (See page 35). Only one
person at a time may speak on a group call.
The number or name of the person who is
speaking will appear on the display below the
PTT group number.
To call PTT group from Contacts list:
join an active PTT group
1
To join a PTT group from Contacts list:
From the Home screen, press: Contacts.
calling
37
1
From the Home screen, press: Contacts.
4
Press and hold the PTT button.
2
Scroll to the Talkgroup you want to join.
5
3
Press the center key s to select.
Begin talking after your EWP emits a chirping
sound.
4
Press: Menu > Join PTT Group.
6
Release the PTT button to listen.
5
Press and hold the PTT button.
store a phone number
6
Begin talking after your EWP emits a chirping
sound.
You can store a number for future calls by
saving it to Contacts.
7
Release the PTT button to listen.
Find it: From the Home screen, press: Contacts.
Note: When you initiate a PTT group call to another PTT
group, that PTT group becomes the default active PTT
group.
To join a PTT group that is not on your
Contacts list:
1
Press N to open the dialer screen.
2
Dial the talkgroup number (dial # and a number
between 1 and 255).
3
Press: Menu > Join PTT Group.
38
calling
1
Press: New.
2
Choose whether the contact stores as an
Outlook Contact or Talk Group Contact.
3
Enter information for the contact.
Note: While you are entering the number, you can
program your EWP to pause and then dial more
digits (such as a voicemail password or PIN).
Program your EWP to pause and then dial more
digits by doing one of the following:
• Press: Menu > Insert Pause to insert a
2-second pause (shows as a p)
Note: This feature may not be available on your phone.
Please contact your system administrator.
• Press: Menu > Insert Wait to instruct your
EWP to prompt before dialing the remaining
digits (shows as a w). Insert Wait does not
work for contacts stored on your EWP.
While connected to a call perform the
following:
Tip: When you get a call or a text message from
someone who is not in your list of contacts, you can
create a contact from the Home screen by pressing:
Start > Call History > Save or from the message by
pressing Menu > Save to Contacts.
Note: When you stored more than one number for a
contact, scroll to the contact and use the left and/or right
navigation keys to select a number. Press center key
s to view the numbers and N to dial.
conference call
1
Select Menu > Conference with > Phone
number (or Contact or Recent call).
Note: The list of participants shows on the screen.
The list displays the last participant on top of the
list.
2
After selecting or entering a number, press Nor
press: Call.
3
When you have more than one caller connected,
scroll and press the left soft key Join to switch
between them.
If you receive a second call while you are
already on a call:
Conference calling enables you talk with up to
six people at the same time.
calling
39
1
To answer the second call, scroll to the second call
displayed on the screen and press N. The first
call switches to hold.
2
Scroll between the desired calls and press the left
soft key Join to switch between the calls.
3
Press: Menu > Conference with to combine the
calls.
Note: To send an incoming call to your voicemail,
press Ignore.
During an active call, you receive call.
1
Press the Send key N to answer the incoming
call.
2
Press: Menu > Conference with > “caller
name” (or contact, recent call, phone number) and
press the center key s
Note: Conference call may include up to six people.
At any time during the conference call, press the
center key s to see who is on the call.
40
calling
customize
profiles
Note: The Automatic profile is the same as Normal,
except that it automatically switches to Vibrate due to
an event stored in your Calendar.
Each profile uses a different set of sounds,
ring styles, earpiece volume settings, or
vibrations for incoming calls and other events.
For example, the Outdoor profile volume is
much louder than the Normal profile.
Find it: On the home screen, scroll and select Profile:
> profile style name
Here are the profiles you can choose:
sound
Normal
Silent
Vibrate
Outdoor
Automatic
Indicators can appear at the top of your home
screen for the Silent (Q) and Vibrate (<)
profiles. A % means that the speakerphone is
on (See page 31).
2
Press Done to save the sound setting.
To choose your profile:
You can change the ring tones for incoming
calls and other events.
Find it: Press: Start > Settings > Sounds
1
Scroll and highlight the sound you want to change,
then press the navigation key S right or left to
change it. To play the sound, press: Menu > Play.
Note: Here are the sounds you can change:
customize
41
Ring tone, Reminders, New e-mail, New text
message, New voice message, New instant
message, Alarm clock, PTT Call Request,
Exclamation, Question, Warnings, Keypad
control.
2
Press: Menu > File > Copy to and select
Application Data > Sounds.
Note: If the sound file is not located in the My
Documents folder, go to the folder where the sound
file is stored and copy it to the Sounds folder.
Note: Changes made to the alert settings will have no
effect when using the Silent profile.
deleting ring tones
download a sound file
To delete a custom ring tone, perform the
following:
When you download a sound file for a ring
tone, it does not automatically save in the
Sounds location. To move your sound file
perform the following:
Find it: Start > File Manager > My Documents.
1
42
Highlight the sound file you want to copy to the
Sound location
customize
1
Scroll and highlight the sound you want to delete,
then press the navigation key S right or left to
delete.
2
Press Menu > Delete Sounds.
Note: When you delete a custom ring tone from
your EWP, you will have to download it again.
time & date
Your system administrator usually sets the
time and date on your EWP. To change it
manually:
Find it: Press: Start > Settings > Clock & Alarm
> Date and Time
1
phone
active PTT group
In Time Zone, use the navigation key S to
select your time zone.
Find it: Press: Start > Settings > Phone > Active
PTT Group.
Note: Update your time zone when you travel, to
make sure your EWP’s calendar events appear at
the right time.
Your system administrator may affiliate
(provision) you to call one or more talkgroups.
However, you can receive and monitor calls
from only one PTT group set as your active
talkgroup.
2
In Date, edit the month, day, or year.
3
In Time, edit the hour, minute, and second.
Note: To change between AM/PM display, use the
navigation key S to highlight the AM/PM and
press the 2 key.
4
You can specify the time and date style by
changing the regional settings. Press: Start
> Settings > Regional Settings.
When you initiate a PTT group call to another
talkgroup, that group automatically becomes
your active talkgroup.
Press Done to save the time and date settings.
customize
43
To select your active PTT Group: Use the
navigation key S to select a group and
press: Done.
auto answer
Find it: Press: Start > Settings > Phone > Auto
answer.
Auto-answer allows your incoming calls to be
answered automatically without a press of a
key. This feature is operates only when using
a hands-free device such as a headset.
Auto-answer is not available when your EWP
is in silent mode.
call forwarding
Find it: Press: Start > Settings > Phone > Call
Forwarding.
Note: This feature may not be available on your phone.
Please contact your system administrator.
44
customize
Call forwarding sends your incoming calls to
voicemail or a custom phone number you
specify. You can set your EWP to forward
missed calls when your EWP does not reply,
busy, unavailable or always upon an incoming
call (unconditionally).
call options
Find it: Press: Start > Settings > Phone > Call
options.
Any key answer: Answer an incoming call by
pressing any dial key on the EWP keypad.
Voicemail number, Text messages service
center, County code and Area code numbers
are preset by your system administration. If
not, you can manually enter the numbers
obtained from your system administration.
caller ID
DTMF
Find it: Press: Start > Settings > Phone > Caller
ID.
Find it: Press: Start > Settings > Phone > DTMF.
This option displays your phone number or
name on the called party screen during the
ringing signal. Your number or name may also
show on the called party during the call or
logged as an incoming call when your call is
not answered.
channels
Find it: Press: Start > Settings > Phone >
Channels.
This option allows to set a channel for Short
Message Service (SMS) messages. This
option is preset by your system
administration. If not, you can manually enter
the numbers obtained from your system
administration.
Dual-tone multi-frequency (DTMF) is used for
tone dialing and signaling telephone
networks.
Default device DTMF tones is set to Short.
fixed dialing
Find it: Press: Start > Settings > Phone > Fixed
Dialing.
A service feature allows you to restrict your
outgoing calls and messages to selected
phone number.
customize
45
display
Set a photo or picture as a wallpaper
(background) image or change your layout
and color scheme on your home screen.
options
Time out
Find it: Press: Start > Settings > Display
options
Home screen layout Select a layout for the
home screen.
Color scheme
Select a color
scheme for the
display.
Home screen image Select a picture for
your wallpaper
image, or Default for
default wallpaper.
46
customize
System font size
Select the time
interval before the
display returns to the
home screen, or
Never.
Change the font size
for better readability
change background image
Want to copy an image from your PC to your
EWP to use as a background image?
Note: Your PC must have
Microsoft® Windows® Mobile Device Center (on a PC
running Windows Vista) or you must install
Microsoft ActiveSync on your PC.
1
Connect the EWP to your PC.
2
On your PC, copy the image file you want. The file
format must be: .gif, .jpg, or .bmp.
3
In ActiveSync on your PC, select Explore and
double-click My Windows® Mobile device.
4
Double click My Documents, then double click
My Pictures and paste the image into that folder.
When you download a picture file for a
wallpaper, it might not automatically save in
the My Pictures folder. To move your picture
file perform the following:
backlight
Your EWP automatically adjusts the display
brightness when you move between bright
and dark environments. To save battery life,
your display backlight turns off when you are
not using your EWP. The backlight turns back
on when you press a key. To set how long
your EWP waits before the backlight turns off:
1
Press: Start > File Manager
> My Documents.
2
Highlight the picture file you want to copy to the My
Pictures location, press: Menu > File > Copy to
and press: My Documents > My Pictures.
• Main battery: the battery power is shown as a
bar. The length of the bar indicates remaining
battery power.
Note: If the picture file is not located in the
My Documents folder, go to the folder where the
picture file is stored and copy it to the
My Pictures folder.
• Backlight time out on battery: Select the time
that the display backlight stays on when you do
not use the phone.
Find it: Press: Start > Settings
> Power Management.
• Backlight time out on AC: Select the time that
the display backlight stays on while charging.
customize
47
• Display time out: select the time that the display
stays on before the EWP enters standby. During
standby, very little power is being consumed.
• Smart Backlight: enable to automatically
increase the display illumination in daylight
conditions.
Press Done when you are finished.
answer options
Use answer options to set any key to answer
an incoming call.
Find it: Press: Start > Settings > Phone
> Call Options > Any key answer.
third-party applications
Third-party applications, or add-on programs,
can include e-mail, security, mobile office, and
productivity software. These products can
typically be downloaded and installed
48
customize
immediately. Compatible commercial and free
applications are available on the Internet. For
more information, see the downloads catalog
on the Motorola Support Web site at:
www.hellomoto.com, or see your system
administrator.
Note: Applications written for previously released
devices or older versions of Windows Mobile may not
function reliably on this EWP. Contact the application
provider to check compatibility before installing the
application on this EWP.
task manager
To see what programs are running (active) on
your EWP or stop a specific program from
running, use the Task Manager.
Find it: On the home screen, press: Start
> Accessories > Task Manager.
Tip: Need to stop running a program? In Task
Manager, select the program and press: End Task.
You can completely remove a program from
your EWP.
Find it: Press: Start > Settings > Remove
Programs.
customize
49
managing calls
To make and answer calls, see page 33.
turn off ringer
You can use the up/down volume keys to turn
off the ringer before answering the call.
recent calls
Your EWP keeps a list of incoming and
outgoing calls, even for calls that did not
connect. The most recent calls are listed first.
The oldest calls are deleted as new calls are
added.
Find it: Press: Start > Call History
Highlight a call, then:
• To call the number, press N.
50
managing calls
• To see call details (like time and date), press the
center key s.
• To see Menu Options, select Menu from the
Call History view. This menu include the
following options:
options
PTT Call Request
Find Contact
Send Text
Message
PTT call request to
this phone number.
Find this phone
number in your
Contacts.
Send a text message
to this phone number.
options
E-mail
Delete
Delete List
Save to Contacts
options
Filter
Send an e-mail
message to this
contact (if you already
have the contact’s
e-mail address).
Delete this call from
the Call History.
Delete all calls from
the Call History.
Save this number to a
contact.
View Timers
Filter by: Missed calls,
Incoming calls,
Outgoing calls.
For example, When
you filter the list for all
Missed Calls, it will
only show the
incoming phone calls
that you did not
answer.
View the call times of
calls.
redial
1
From the home screen, press N to see a list of
recent calls.
2
Highlight the entry you want to call, then press N
or press the PTT button for a PTT call.
managing calls
51
When you hear a busy signal and you see
Call Failed, Number Busy, press N to redial
the number. When the call goes through, your
EWP rings or vibrates once, shows
Redial Successful, and connects the call.
view missed calls
Your EWP keeps a record of your unanswered
calls.
1
Press: Start > Call History.
2
Press: Menu > Filter> Missed Calls.
caller ID
Calling line identification (caller ID) shows the
name or phone number of the caller for an
incoming call on your home screen.
Your EWP shows the caller’s name and
picture when they are stored in your contacts
or Incoming Only when caller ID information is
52
managing calls
not available.
You can set your EWP to play a distinctive
ringer ID for specific entries stored in your
contacts(See page 82).
speed dial
You can use speed dialing in two ways: quick
access for up to 98 phone numbers and
shortcuts to features found in the Start menu
including email, calendar, and
Bluetooth Manager.
access speed dial entries
To access speed dial entries, press and hold
the single-digit speed dial number for one
second. If the speed dial is two digits, press
the first digit, then press and hold the second
digit. The EWP dials the phone number,
opens a new email message, or goes to the
Web page.
To view a list of assigned speed dial numbers:
press, Start > Speed dial.
set speed dial numbers
You can set the speed dial to call the entries in
your EWP’s contact list:
1
Press: Contacts.
2
Scroll to the desired contact and press the
center key s.
3
When few numbers are listed for the same contact,
select the phone number for which to create the
speed dial.
4
5
6
You can delete a speed dial entry.
Find it: Press: Start > Speed dial, scroll to the entry,
then press: Menu > Delete.
set menu shortcuts to speed dial
You can set a shortcut to open an application
on your EWP:
1
Press Start.
2
Scroll to the icon of the application you want a
shortcut for and press: Menu > Add Speed Dial.
3
In the Keypad Assignment, select the shortcut
number.
Press: Menu > Add to Speed Dial.
4
Press Done.
In the Keypad Assignment, select the speed dial
number.
delete a shortcut.
Note: Speed dial 1 is reserved for calling your
voicemail.
Find it: Press: Start > Speed Dial, scroll to the
shortcut, then press: > Menu > Delete.
Press Done.
managing calls
53
Note: Your organization may add a Voicemail shortcut
you cannot delete.
voicemail
transfer a call
During an active call:
1
Press: Transfer.
Your network stores the voicemail messages
you receive.
2
Enter the phone number you want to transfer the
call to.
When you receive a voicemail message, your
EWP shows the voicemail message indicator
B.
3
Press N.
To check voicemail messages: Press and
hold 1.
During an active call:
1
Press: Menu > Transfer to.
Note: You can not store a pause (p) or wait (w)
character in your voicemail number. When you want to
store a voicemail number with these characters, create
a contact for your voicemail number and use the contact
to call your voicemail. Your organization may include
additional information about using this feature.
2
Scroll to select the desired a contact, recent call or
phone number and press the center key s. The
EWP displays “”.
3
To speak to your contact before transferring the
call, press Yes. For direct transfer press No.
4
To complete the transfer after speaking to the
contact, press: Transfer.
54
managing calls
You can also do the following:
5
Press Done.
• A pop-up notification is displayed on the screen.
in-call notifications
When you receive a message during a phone
or PTT call, your EWP notifies you with
pop-up text on the display and a notification
tone or vibration. You can access the
message or dismiss the notification.
When you dismiss the notification, the
message is not deleted. Notification can be
accessed through the home screen.
Find it: press: Start > Settings > Phone > In-call
Notifications.
• A notification tune is played
In-call notifications may include:
• New Voicemail(s)
• New Text Message
• Missed PTT Call
• PTT Call Request
• Ended Phone/ PTT/ PTT group calls
During an active call, you receive a pop-up
notification of a Text Message:
1
Use the check boxes to select the event of
notification while you are on a phone or PTT
call. Use the navigation key S to select a common
alert sound level to all notifications.
Scroll to the incoming notification and press the
center key s.
2
Press the back key
During an active call, a new notification
appears as follows:
1
or Done.
During an active call, you receive a PTT
notification:
Scroll to the incoming notification
managing calls
55
2
Press the center key s.
3
Press the PTT button to answer (the active call is
placed on hold).
4
Press Resume to resume the call on hold.
56
managing calls
e-mail & messages
To set up e-mail on your EWP refer to your
system administrator at your organization.
receive & read messages
When you receive a message your EWP
plays an alert and shows New Message with
on the home
the message indicator
screen.
Find it: On the home screen, press: Start
> Messaging > (Outlook E-mail).
If you do not see a list of messages, press:
Menu > Folders > Inbox.
To return to the folder list, press:
Menu > Folders.
To read a message: Press the
navigation key S to scroll to the message
and press the center key s to open it.
When you have a message open, press the
navigation key S right to open the next
message, or left to open the previous
message.
message attachments
When an e-mail has Microsoft® Word, Excel,
or PowerPoint files attached, you can open
and edit them using Documents To Go. You
can also view .pdf file attachments, or
extract.zip file attachments.
Download the attachment, then select the file
and follow the prompts to open it. When the
e-mail & messages
57
document opens, you can move around the
page using the navigation key S.
• Excel spreadsheets: Select cells and enter
numbers or text. Press Menu for the following
options: save, cut, copy, paste, find, delete, etc.
To delete, save, reply, or forward the
messages, use these quick steps from the
Inbox with a message selected or when
viewing a message:
• PowerPoint slide shows: Press the left softkey
to switch between notes, outline and slide
views. Press Menu for the following options:
save, cut, copy, paste, find, delete, etc.
• To delete, press Delete.
• Word documents: Type numbers or text into the
document. Press Menu for the following options:
save, cut, copy, paste, find, delete, etc.
• To forward, press: Menu > Reply > Forward.
Enter the message and press Send.
• PDF documents: Press the Zoom key to change
the zoom level. Press the Menu key to save a
copy of the file, switch pages or other functions.
To transfer attachments to your computer for
editing, use Microsoft® ActiveSync or
Windows® Mobile Device Center.
58
message options
e-mail & messages
• To reply, press: Menu > Reply or Reply All.
Enter the message and press Send.
• To create a contact card for the sender, highlight
the sender and press the
center key s > Save.
Tip: Need to check your e-mail right now? Press: Start
> Messaging. Select the account to send and receive
messages and press: Menu > Send/Receive. The
EWP connects to your Internet e-mail server and sends
and receives your messages. To stop this process,
press: Menu > Stop Send/Receive.
send a message
You can send two types of messages: text
messages or email messages.
Find it: Press: Start > Messaging
> Text Messages or (e-mail account)
To send a message:
1
Press: Menu > New.
2
For e-mail, in To, Cc, and/or Bcc, enter e-mail
addresses. Insert a semicolon (;) between multiple
numbers or addresses.
3
4
Press Send.
Tip: In an e-mail message, you can insert a
picture, voice note or file in the message. On the
message area, press: Menu > Insert > Picture or
Voice Note or File.
Note: If you select to insert a voice note into the
message, you will also need to record it. Press Record
and start speaking into the EWP's microphone. When
finished speaking, press Stop and then Done.
To set the priority for an e-mail message,
press: Menu > Message Options.
For text messages, enter the contact telephone
number.
To cancel a message, press: Menu
> Cancel Message.
Tip: You can quickly enter phone numbers or e-mail
addresses from your contact cards. In To, press
s and select a recipient from the list. Then select
the recipient's phone number or e-mail address.
global address look up
Use the keypad to compose a message.
From your EWP, you can search the global
address list (GAL) stored on your company's
Exchange Server. This means that you can
find a contact’s phone number or e-mail
e-mail & messages
59
without having to store the information directly
to your EWP.
Note: GAL information is an option enabled by your
organization. When GAL is enabled, it can only be
viewed during a data transfer session. The entire GAL
cannot be stored for viewing offline.
GAL Lookup can be found from Contacts and
Company Directory. Company Directory is
found in Messaging, Phone, Calendar and
Speed Dial. Here is how to use GAL to search
for a contact:
1
Press: Start > Contacts.
2
In the contact list, press: Menu
> Company Directory.
3
Enter search criteria and press Search.
60
e-mail & messages
4
Scroll through the list of entries that appears. When
you locate your contact, press N to make a call.
Note: Although the entire GAL cannot be stored on
your EWP, once the contact is found, you can add
the single contact to your contact list.
Tip: You can also choose to send a message, SMS or
e-mail to a contact found using GAL. In a new message
or e-mail, press: Menu > Company Directory. When
you locate the contact to send a message, highlight and
select it. The e-mail information is populated into the
To: field.
messaging quick reference
Note: Some features might not work if you set up your
e-mail account manually (without the e-mail setup
wizard).
features
send text message
Press: Start > Messaging > Menu >
Text Messages, and press New
features
create and send e-mail
Press: Start > Messaging > Menu
(e-mail account), and press New
To add a picture, voice note, or file to an
e-mail message, open the message area
and press: Menu > Insert
> Picture, Voice Note, or File.
Tip: You can save a draft of a message that you are
composing to finish and send later. Press: Menu
> Save to Drafts. A draft of the message is stored
in the Drafts folder of the account you are in.
e-mail & messages
61
features
create and add an e-mail signature
features
view attachment
Press: Start > Messaging
> (e-mail account), and press Menu > Tools
> Options > Signatures
While viewing the message, use the
center key s to select the attachment.
Scroll to the account for which you are
creating the signature.
Select Use signature with this account.
Select the Signature box, enter your
signature, and press Done.
Tip: To insert a signature in every message you send,
select Include when replying and forwarding.
Otherwise, a signature is inserted only in new
messages.
read new messages
To quickly view new messages, select the
message notification area on the home
screen.
62
e-mail & messages
Note: You can view attachments only for file types
that are supported by the EWP.
read old messages
Press: Start > Messaging > (e-mail account)
Icons next to each message show if it is
unread J, read H, urgent K, or has an
attachment R.
reply, reply all or forward messages
From your Inbox or an open message,
press: Menu > Reply, Reply All, or Forward
features
download message objects
features
download complete e-mail messages
When an e-mail message includes an
attachment, open the message and the
name of the attachment will appear
highlighted. To download the attachment,
select the highlighted attachment name.
The attachment is downloaded the next
time you synchronize or connect to your
e-mail server.
Press: Start > Messaging
> (e-mail account). Scroll to the message
and press: Menu > Download Message.
The complete message is retrieved the next
time you synchronize or connect to your
e-mail server and send and receive e-mail.
Note: When there are multiple attachments in the
message, only the selected attachments are
downloaded.
insert a media object in an e-mail
To add a picture, voice note, or file in an
e-mail message in the composing message
area press: Menu > Insert > Picture,
Voice Note or File.
e-mail & messages
63
features
mark a folder for synchronization
features
view status of sent e-mail
When you synchronize your e-mail account
with your PC, the same Inbox folders that
are in Outlook on your PC are created on
your EWP.
Press: Start > Messaging > (e-mail account)
Menu > Folders > Outbox.
Press: Start > Messaging
> (e-mail account), and press: Menu
> Folders > Menu > Show all Folders, and
press: Menu > Manage Folders
Highlight each folder you want to
synchronize and press Sync.
Once all folders have been selected, press
Done. This opens the Manage Folders view,
where the marked folders will be
synchronized during the next sync session.
Note: Only e-mail folders stored on the server are
available for sync.
64
e-mail & messages
Messages in the Outbox have not been
sent. To send a message, scroll to it and
press: Menu > Send/Receive.
receive e-mail or text message
Your EWP is set up to automatically check
for new messages, your EWP will show e
when a new message arrives.
Select the Programs tab and select the
e-mail or text message application to open
the inbox.
delete e-mail
From the Inbox or an open e-mail message,
press: Menu > Delete.
features
manually send and receive e-mail
features
empty deleted items folder
Press: Start > Messaging
> (e-mail account), and press: Menu
> Send/Receive.
call a phone number in e-mail
Press: Start > Messaging
> (e-mail account), press: Menu > Folders,
scroll to Deleted items and press: Menu
> Delete All.
Highlight a phone number in a message
and press N.
move e-mail to personal folder
After you are done reading the e-mail,
press: Menu > Move > (folder).
delete a mail account
Press: Start > Messaging, scroll to the
e-mail account and press: Menu > Delete.
Note: You cannot delete your Text Messages,
MMS, or Exchange server e-mail accounts.
e-mail & messages
65
camera
take & send a photo
1
Press Start > All Programs Pictures &
Videos.
2
Select Camera icon and press the
center key s to open the camera viewfinder:
Pictures & Videos
IMAGE
AREA
877
Thumbnails
camera
Point the camera lens at the photo subject.
2
Press e or the center key s to take a photo.
Your phone saves the picture and shows it in the
viewfinder.
3
Close the viewfinder or open the camera options
menu.
To close the viewfinder, press the
center key s. You can see your stored pictures
by pressing Start > Pictures & Videos.
camera options
1.0x
Menu
Tip: In the camera viewfinder, press Menu to adjust
picture settings such as mode, brightness, resolution,
zoom, white balance, flash, full screen and options.
66
1
To see other camera options, press Menu:
• To delete the photo and return to the active
viewfinder, select Delete.
• To send the photo in a multimedia message,
select Send and a contact name.
• To send the photo by E-mail, select Send >
E-mail.
• To send the photo by Bluetooth, select Send
via Bluetooth.
• To use the picture as the home screen, select
Use as Home Screen.
• To edit the picture, select Edit.
• To view image properties, like the filename,
select Properties.
• To view picture option, select Options.
Note: To see your stored pictures, press Start >
Pictures & Videos. Select the picture to view and
press View.
Tip: To view pictures located in a folder other than the
default pictures folder, including a storage card, press
Start > Pictures & Videos, then press Menu >
Folders, and select the folder that contains stored
pictures.
camera
67
bar code capture
The EWP offers 1D/2D bar code capture
using the color digital camera.
capture a bar code
1
Press and release the
Scan key to launch the
scan-enabled
application. The
scan-enabled
application is displayed
on the screen.
2
Press and release the
Scan key. View finder
is shown on the screen.
3
Move the EWP until the cross pattern shown on the
screen is at the center of the bar code. Make sure
to show the entire bar code on the screen.
68
bar code capture
Note: Your EWP may be set to project a red aimer line
across the bar code. In such case, ensure that the red
line crosses the entire bar code.
4
The EWP beeps to indicate that a bar code has
been successfully decoded.
capture options
From the Home screen press Start > All
Programs > EWConfig.
• To enable/disable bar code scanning, check the
EwpWedge box.
• To change the Trigger Type for starting the
scan-enabled application, select:
- Press & Hold: Press and Hold the Scan key
until the bar code is scanned.
- Press & Release: Press and release the
Scan key to trigger bar code scanning.
• To change the Aiming Mode, select:
- Normal: When the Scan key is pressed, a red
cross pattern is shown on the screen. The bar
code is automatically scanned upon detection.
- Aim First: When the Scan key is pressed, a
red cross pattern is shown on the screen. Upon
detection of a bar code, the cross turns to
green. Press the Scan key to capture the bar
code.
• To project flash illumination from the EWP
during bar code scan, check the Illumination
box.
• To change the Aiming Pattern, select:
- Target Mark: The EWP displays cross
pattern on the screen to help you aim at the bar
code.
- Aimer LED: The EWP projects a red line of
light to help you aim at the bar code.
- Off: No aimer pattern.
bar code capture
69
connections
PTT & stereo headsets
Bluetooth™ headset
Use your Audio/PTT
jack to plug in an
optional hands-free
PTT headset. For
purchasing
headsets, refer to
“approved
accessories” on
page 10.
Your EWP supports Bluetooth wireless pairing
(also called linking or bonding). You can pair
your EWP with a Bluetooth headset to
perform hands-free calls and playing audio.
Warning: When using a headset, you may not hear the
surrounding sounds. Do not use a headset where it can
endanger your safety.
To turn Bluetooth on perform the following:
Press: Start > Settings > Connections >
Wireless Manager, then check the Enable
Bluetooth box.
The Bluetooth indicator O appears in the
home screen.
70
connections
turn Bluetooth power on or off
If Bluetooth Power is on, your EWP can
automatically pair with the handsfree device
you have used before. Turn on the device or
move it near the EWP.
Note: To extend battery life, use the previous procedure
to turn off Bluetooth when not in use. Your EWP will not
pair with devices until you set Bluetooth power back on
and pair your EWP with the devices again.
2
From the Home screen, press: Start > All
Programs > Bluetooth > Bluetooth Manager
> Hands-free.
3
Turn the headset on and place it in pairing mode
(Refer to the Bluetooth pairing instructions included
with the headset.). When using a Motorola headset,
press and hold the Call button of the headset for 5
seconds. The indicator light turns on and remains
steady. If the indicator light is flashing or does not
remain steadily lit, turn off/on the headset and
repeat this step.
4
Press: Add. The EWP prompts you to verify your
device is ready.
5
Press: Search. The EWP starts searching for your
headset and shows it on the screen.
6
Press: Select to connect the headset.
7
When prompted, enter the device passkey provided
with your headset (such as 0000) and press
Accept.
pair with a headset or handsfree
device
First time connectionof Bluetooth headset
Before you start:
• The headset must be charged prior to
starting.
• Bluetooth headset must be turned Off.
1
To turn on Bluetooth: press Start > Settings >
Connections > Wireless Manager and check
the Enable Bluetooth box box and press
Done. The O indicator appears in the Home
screen.
connections
71
When your headset successfully pairs, the
indicator light changes from steady to flashing
blue. After you have successfully paired your
phone and headset, you do not need to repeat
these steps. To pair the headset again, verify
that your EWP’s Bluetooth is enabled (See
step 1.) and turn on the headset.
3
Press Send.
4
Select the name of the device to send the file.
5
To cancel sending an item, press: Menu
> Cancel.
advanced Bluetooth features
Tip: For specific information about the Bluetooth device
you are using with your EWP, refer to the instructions
that came with it.
features
make smartphone visible to other device
send objects to another device
Allow a Bluetooth device to discover your
smartphone:
You can use Bluetooth pairing to send e-mail,
contacts, tasks, calendar items, audio, ring
tones, pictures and voice notes from your
EWP to a computer or other device.
Press: Start > Bluetooth
> Bluetooth Manager > Settings, and check
Allow other Bluetooth devices to see this
phone
1
Press: Start > Bluetooth > BT Send Object.
2
Select the object type and object you want to send.
Tip: To select an item, press the center key s.
72
connections
features
connect to recognized device
Connect to a recognized handsfree device:
features
edit device properties / change device
name
Edit the properties of a recognized device:
Press: Start > Bluetooth
> Bluetooth Manager > Hands-free
> device name
drop pairing with device
Press: Start > Bluetooth > > Bluetooth
Manager > Hands-free > device name, then
press: Menu > Properties > Nickname.
Press: Start > Bluetooth
> Bluetooth Manager > Hands-free
> device name > Disconnect
send object to device
Tip: To change the Bluetooth name of your EWP,
press: Start > Bluetooth > Bluetooth Manager
> Settings and enter the name in
My Bluetooth name.
Send an object to another device:
Press: Start > Bluetooth > BT Send Object
synchronize
You can synchronize the information on your
EWP in two ways, over the air (OTA) or using
a cable and your computer.
connections
73
sync over the air
sync with a computer
Once you enter your organization, EWP
sync’s over the air (OTA) directly with your
company’s wireless network. The network
compares your EWP’s contact information,
calendar appointments, messages, and media
files to those on your computer and then
updates to the most recent information.
You can use Microsoft® ActiveSync
version 4.5 or above, or Windows® Mobile
Device Center to synchronize information
between your EWP and a computer. In
addition to all the activities performed over the
air, ActiveSync enables to view the content of
your EWP on your computer. You can move
files between your computer and EWP,
download and install applications and service
your EWP.
When update that does not happen, contact
your system administrator to set up this
synchronization.
Note: When you are out of network coverage, and your
EWP tries to sync three times without finding a network,
you will receive a notification. For more information,
select View Status. Synchronization will resume when
there is network coverage.
installing & setting up ActiveSync
To synchronize information on your EWP with
a PC, you must use Windows® Mobile Device
Center (on a PC running Windows Vista) or
install Microsoft ActiveSync (on a PC running
Windows XP™ or earlier).
Note: Synchronization software is installed on your
EWP. Before installing the synchronization software, on
74
connections
your computer, verify that your computer and operating
system meet the minimum requirements stated on the
CD-ROM sleeve of the synchronization software or
Microsoft Windows® Mobile Web site:
http://www.microsoft.com/windowsmobile.
This Web site also lets you download the latest
software for ActiveSync.
1
Install Microsoft ActiveSync (for Windows® XP™ or
earlier) or Windows Mobile Device Center (for
Windows Vista) on your PC.
2
After setup completes, connect your EWP to the
PC. The EWP drivers install on your computer and
then the Sync Setup Wizard automatically starts.
3
Follow the instructions on the screen to complete
the wizard.
The wizard prompts you for the Exchange Server’s
name, your user name, your password, and the
domain name. If you do not have this information,
contact your system administrator.
Note: For information about connections (Bluetooth™,
VPN, and Web browser), (See page 70).
When you finish the wizard, ActiveSync starts
to synchronize automatically with your EWP.
Note: Once synchronization completes, you can
disconnect your EWP from your PC, and restart your
PC.
sync with a cable connection
Once Microsoft® ActiveSync or Windows®
Mobile Device Center is installed on your PC,
you can connect it to your EWP and sync.
1
Turn on the EWP.
connections
75
2
Connect your EWP to your PC using a USB cable.
R
Ensure that the EWP and PC are within close
range (within 30 feet). If this is the first time
you have connected to this PC using
Bluetooth wireless, you must complete the
Bluetooth wizard on the EWP and set up a
Bluetooth partnership with the PC before
synchronizing.
Note: to use this feature, your PC must be equipped
with Bluetooth wireless or a Bluetooth PC adaptor
accessory.
Note: For more detailed information, see “Connecting a
mobile device to a PC” in ActiveSync Help on your PC or
the Microsoft Web Site for ActiveSync.
sync with Bluetooth™ connection
Once Microsoft® ActiveSync or
Windows® Mobile Device Center is installed
on your PC, you can connect it to your EWP
and sync with a Bluetooth connection.
76
connections
Follow the instructions in ActiveSync Help for
configuring Bluetooth connections on your PC
to support ActiveSync.
1
Turn on the EWP.
2
On your EWP, verify that Bluetooth wireless is
turned on. Press: Start > Settings
> Connections > Wireless Manager.
3
Check the Enable Bluetooth box.
4
Press: Done.
5
Press: Start > ActiveSync.
6
Select Menu > Connect via Bluetooth.
7
Select Add.
8
Press: Search.
9
Press: Select to connect the headset.
10 When prompted, enter the device passkey provided
with your PC (such as 0000) and press Accept.
11 When finished, Press: Start > Settings
> Connections > Wireless Manager. Uncheck
the Enable Bluetooth box to conserve battery
power on your EWP, turn off Bluetooth power.
connections
77
entertainment
web browser
Note: Not all Web file formats are supported.
Note: Web access is an option enabled by your
organization.
• To go to a new web page, Enter the address in
the address bar and press the center key s.
You can use the browser to search and view
the Web.
• To go to a link in a Web page: use the
navigation key S to highlight the link and then
press the center key s.
Find it: Press: Start > Internet Explorer - Your
browser home page appears
• To go back to the previous Web address: Press
.
• To change: open the new web page and press:
Menu > Tools > Options > Home Page >
Use Current.
Address bar
• To add a Web address to your Favorites: Menu
> Favorites > Menu > Add Favorite.
Press Zoom out to fit the
content to the screen
78
entertainment
Press Menu to change
browser settings and
other options
• To show/hide pictures: press: Menu > View
> Show Pictures.
view stored pictures
To view stored pictures in your EWP, perform
the following:
1
Press: Start > Pictures & Videos.
2
In the picture viewfinder press: Menu > Options
3
The Options screen includes the following
options:
option
General
Slide
Show
Determine default picture sizes
for e-mail and rotating picture
settings.
Select default slide show
settings.
Note: General and Slideshow options are also
available for video, however these settings are specific
to picture files only.
entertainment
79
other features
programmable key
TTY calls
features
Briefly press the programmable key to go
back to your previous screen.
Press and hold the
key to set the
earpiece volume.
a
TC
s
PT
hn
Jo
The programmable
5
key is a future
609
feature that will be Programmable
used to access an key
application by a
press of a button.
For example, you
set the key as a shortcut for viewing your
call history, opening your web browser, etc.
80
other features
features
Set up your phone for use with an optional
TTY device:
Connect TTY device to the phone’s
Headset Jack and press Start > Settings >
Phone Accessibility > TTY
Note: A teletypewriter (TTY) is a
communication device used by people who
are hard of hearing or have a speech
impairment.
advanced calling
features
call forwarding
Set up or cancel call forwarding:
Press: Start > Settings > Phone
> Call Forwarding
features
voice dial
To voice dial, press
and hold the
Speaker/Voice
recognition key a
for two seconds.
Speaker/Voice
recognition key a
When prompted, say
“Call,” followed by a
er
ak
pe
number or contact
TS
PT
name. You may also
On
say “Send text” followed by a contact name
or number to send a text message or “Look
up” and then the name or number in your
contacts list that you want to look up.
Use “Open” and then the name of a
program you want to go to.
Note: Not all main menu programs can be accessed
using voice recognition.
other features
81
features
features
call a phone number in a
message
edit contact
E-mail or text messages can contain phone
numbers that have an underline, like a Web
site hyperlink. To dial one of these numbers,
scroll to it and press N.
contacts
features
search for contact
Press: Start > Contacts > Menu, and scroll to
View By > Name or Company.
Enter the first few letters of the contact's
name or company. The EWP searches
through the contact list and shows the
name.
82
other features
Press: Start > Contacts, scroll to a contact,
then press: Menu > Edit
set ringer ID for a contact
To easily identify who is calling you by the
ring tone, you can assign a custom ring tone
to each contact.
Press: Start > Contacts, scroll to a contact
and press: Menu > Edit > Custom Ring Tone
features
features
set picture ID for contact
send contact to another device
Assign a photo or picture to appear when
you receive a call from an entry:
Use a Bluetooth™ connection to send a
contact to another EWP, computer, or
Bluetooth headset:
Press: Start > Contacts, scroll to a contact,
and press: Menu > Edit > Picture and Select
a picture.
Tip: Want to remove a picture ID? Press: Start
> Contacts, scroll to a contact, press: Menu > Edit,
then press: Menu > Remove Picture
set category for contact
Press: Start > Contacts, scroll to a contact
and press: Menu > Edit > Categories
set category view
Press: Start > Contacts, scroll to a contact,
and press: Menu > Send via Bluetooth
When necessary, your EWP asks you to
turn on Bluetooth power. Your EWP
searches for Bluetooth devices. Select the
one you want and press the center key s.
Your EWP tells you when the transfer is
complete.
For more about Bluetooth connections, see
“connections” on page 70.
Press: Start > Contacts and
press: Menu > Filter
other features
83
personalizing
features
language
Set menu language:
Press: Start > Settings > Regional Settings
Note: You must turn your EWP off and on again for
the changes to take effect.
Tip: While you enter text (such as in a text message),
your EWP suggests words. To change the language
for these suggestions, press: Menu > Languages
in the text entry screen to know your language
options.
84
other features
features
accessibility
You can set system font size, multipress
time-out, confirmation time-out, and PTT
Call Requests:
Press: Start > Settings > Accessibility and
select an option.
features
ring volume
Press: Start > Settings > Profiles
Highlight the desired profile and press:
Menu > Edit
Under Ring Volume, press: the
navigation key S left or right to adjust the
volume for that profile.
Tip: In the home screen, press and hold the Volume
up/down key on the left side of the EWP (See page
30) to show the ring volume, then press the Volume
up/down keys to adjust it.
Tip: To eliminate the ringer volume instantly when an
incoming call comes in, press the volume up/down
keys.
features
sounds
To change the default sounds for ring tone,
reminders, new messages, alarm clock, or
keypad controls:
Press: Start > Settings > Sounds and
select an option.
Note: Changes made to the alert settings will have no
effect when using the Silent profile.
alarm
You can set two personal alarms (Alarm 1
and Alarm 2).
Press: Start > Settings > Clock & Alarm
> Alarm
other features
85
features
owner information
features
master clear
It is recommended to enter and check your
owner information. It lets someone return
the EWP to you if you lose it:
Master clear erases all information you
have entered (including contacts and
calendar events) and content you have
downloaded (including photos and sounds)
stored in your EWP’s memory.
Press: Start > Settings > Owner Information
When using the
EWP1000, you
can also print a
label with your
name,
department or
EWP ID and place it inside the Label ID
Window located on the battery door.
device name
Your device uses this information to identify
itself to other computers. Enter a name that
starts with a letter and contains the
characters: A-Z, 0-9 and _
86
other features
Note: After you erase information, the erased
information is unrecoverable.
For master clear, perform the following:
Press: Start > System Tools > Master Clear
call times
Network connection time is the elapsed time
from the moment you connect to your service
provider's network to the moment you end the
call by pressing O. This time includes busy
signals and ringing.
The amount of network connection time you
track on your resettable timer may not equal
the amount of time for which you are billed by
your service provider. For billing information,
contact your service provider.
features
see call timers
Show call timers:
Press: Start > Call History, then press:
Menu > View Timers
reset call timers
To reset all call timers to zero (0), except for
the Lifetime calls timer:
Press: Start > Call History, and
press: Menu > View Timers, and
press: Menu > Reset Timers
network connections
features
create proxy, Virtual Private Network
(VPN), or dial-up network
A Virtual Private Network allows you to
connect securely to your enterprise through
IPsec. This connection requires a policy
definition from your system administration.
Your system department can send you the
policy in a file or give you the policy to enter
manually. Once you receive the policy file or
information perform the following:
Press: Start > Virtual Private Network
Select a policy to open a connection or
enter a new policy definition:
Press: Menu > New.
To close the secure connection,
press: Logoff.
other features
87
calendar
features
add new calendar event
features
view calendar event
Press: Start > Calendar to open the
calendar for today.
Press: Start > Calendar, and press:
Menu > New Appointment
• To see days before or after today, press the
navigation key S left or right.
Note: To schedule an all-day event, select the
All day event check box under End time. All-day
events do not occupy blocks of time in the calendar;
instead, all-day events appear in banners at the top of
the calendar.
• To quickly see a specific date, press:
Menu > Go to Date.
• To see your whole week’s events,
press: Week view.
Shortcut: Today’s events appear on your home
screen. To see event details, scroll to it and press the
center key s.
88
other features
features
calendar event reminder
features
send calendar event to another device
The default reminder time for tasks and
calendar items is 15 minutes. To change
this default perform the following:
Use a Bluetooth™ connection to send a
calendar event to another EWP, computer,
or device:
Press: Start > Calendar, then press:
Menu > Tools > Options > Set Reminders
Turn on Bluetooth: press Start > Settings >
Connections > Wireless Manager and check
the Enable Bluetooth box.
From the calendar item, press: Menu
> Send via Bluetooth.
Select the device to which you want to send
the item.
For more about Bluetooth connections, see
page 73.
other features
89
features
respond to a meeting request
You can receive and respond to meeting
requests on your EWP in a similar manner
as you do in Outlook on your PC.
Press: Start > Messaging > (Outlook E-mail)
> meeting request
Press: Accept or Menu > Decline or
Tentative
calculator
features
calculator
Press: Start > Accessories > Calculator
internet security
features
manage certificates
Enable or disable Internet access
certificates stored on your EWP:
Press: Start > Settings > Security
> Certificates
Certificates are used to verify the identity
and security of Web sites when you
download files or share information.
EWP information
features
software version
To view your EWP software version:
Press: Start > Settings > Phone Information
90
other features
smartphone administration data
features
phone information
Your system administrator might ask you to
access administration data on your phone
for troubleshooting purposes.
Find it: Press: Start > Settings > Phone
Information
wireless system configuration
Your system administrator might ask you to
access, set or configure your EWP to
connect with the wireless system of your
organization.
Find it: Press: Start > Settings > Connections.
Warning: Your device may be restarted following this
operation. Back-up data before continuing.
features
To configure the your EWP to work with the
wireless system of your organization:
Press: Start > Settings > Connections >
Domain Enroll.
Note: To enroll you will need the enrolment password
provided by your administrator.
Your system administrator may provide you
with following information: E-mail address,
Server name, User Name, Password,
Domain Name, Authentication type and
Encryption type.
Your system administrator may ask you to
turn on/off the wireless radios in the EWP:
Press: Start > Settings > Connections >
Wireless Manager.
other features
91
fun & games
features
access pictures
Press: Start > Pictures & Videos
access sounds
Manage ring tones and music that you have
downloaded or composed:
Press: Start > Media Center
For more information about Windows®
Media, see Windows Mobile 6.1 / 6.5
documentation.
access video clips
Press: Start > Media Center
For more information about Windows®
Media, see Windows Mobile 6.1 / 6.5
documentation.
92
other features
features
play games on your EWP
Press: Start > Games
start Web browser
Press: Start > Internet Explorer
For more information about Internet
Explorer Mobile, see page 85.
download objects from Web page
To download a picture, sound, or phone
theme from a Web page: Highlight the file,
press: the center key s, then press Save.
manage media files
To view, copy, delete, rename, or move files
and folders on your EWP or storage card:
Press: Start > File Manager
maintenance & troubleshooting
Maintaining the EWP
For trouble-free service, observe the following
tips when using the EWP:
• Protect the EWP from temperature extremes.
Do not leave it on the dashboard of a car on a
hot day, and keep it away from heat sources.
• Do not store the EWP in any location that is
dusty, damp or wet.
• Periodically replace the rechargeable battery to
ensure maximum battery life and product
performance. Battery life depends on individual
usage patterns.
• Do not scratch the camera lens. Clean the
window periodically. Dust, contamination, and
scratches on the camera window can cause
visible blemishes in the images captured with
the Imager or impair bar code capture.
• Use a soft lens cloth to clean the EWP. If the
surface of the EWP screen becomes soiled,
clean it with a soft cloth moistened with a diluted
window-cleaning solution.
• The EWP3100 has antimicrobial surface
protection that can be cleaned using soft lint
cloth moistened with isopropyl alcohol.
maintenance & troubleshooting
93
troubleshooting
Review the following problems and descriptions to assist in troubleshooting your EWP.
Problem
Possible Cause and Solution
EWP does not turn on.
• Battery not charged. Charge or replace the battery in the EWP.
• Battery not installed properly. Remove the battery and then place it back
again. Press O to turn on the EWP.
Battery is not charging.
No sound.
94
• Replace the EWP.
• Battery failed. Replace battery and power on the EWP.
• Volume setting is low or turned off. Adjust the volume (see “volume control”
on page 30).
maintenance & troubleshooting
Bar code can not be
captured.
• Ensure the camera window is clean and not obstructed.
• Enable bar code scan (see “capture options” on page 68).
• Unreadable bar code. Ensure the symbol is not defaced.
• Distance between exit window and bar code is incorrect. Place the EWP
within proper scanning range.
• EWP is not programmed for the bar code (see camera decode capability in
“specifications” on page 109).
• Trigger type is incorrect. Set the trigger type (see “capture options” on
page 68).
• Ambient light is too dark. Enable bar code illumination (see “capture options”
on page 68).
The bars next to 6 do
not show.
• Scan time out is too short. Increase scan time out (see “capture options” on
page 68)
• This sign shows when the EWP turns on. Wait for 1 to 2 minutes, until the
EWP connects to the network and “Full Service” shows on the screen.
• If you are out of the coverage area of your enterprise, the EWP may not be
able to communicate with the system properly. Restart your EWP.
maintenance & troubleshooting
95
The EWP does not
dial.
• Make sure to press N after entering the phone number.
• Verify that Full Service is shown on the Home screen. The Full Service
indication shows that your EWP is connected to the wireless network.
• Make sure that the phone radio of your EWP is turned on - press: Start
> Settings > Connections > Wireless Manager and check the
Enable Wi-Fi option box.
Poor audio quality
during a call
96
• Check the setting of your Call Barring option - press:
Start > Settings > Phone > Call Barring.
• Adjust volume by pressing the Volume up/down keys.
• Verify that the signal strength indicator 0 shown on the display indicates
proper signal strength (more bars indicate better signal).
maintenance & troubleshooting
Not enough memory to
perform operation. The
EWP requires to delete
memory.
To view the remaining space in the EWP memory.
Press: Start > System tools > Memory Manager. Press: Menu > Clear
Temporary files to free some memory. You can also clear all your
history files if you press Menu > Clear Memory.
If you want to clear the memory selectively, use ActiveSync to view
the memory content of the EWP on your desktop computer.
The battery operation
time is shorter than
expected
The battery does not
charge
Caution: the Clear Memory option deletes all your, Call History, Voice notes and
Messages.
• The battery operation time depends on the way you use the EWP.The
operation time may reduce if the talk time is increased.
• Batteries are subject to degradation and the standby time may become
shorter as time passes. If standby time becomes shorter, replace your
battery with a new charged battery.
• Make sure that your charger is plugged to an active power outlet.
maintenance & troubleshooting
97
service & repair
If you have a problem with your equipment, contact your system administration or Motorola Enterprise Mobility support for your region.
Contact information is available at: http://www.motorola.com/enterprisemobility/contactsupport
When contacting Enterprise Mobility support, please have the following information available:
• Serial number of the unit (found on manufacturing label inside the battery compartment).
• Model number or product name (found on manufacturing label inside the battery compartment).
• Software type and version number (found at: Start > Settings > Phone Information).
Motorola responds to calls by email, telephone or fax within the time limits set forth in support agreements.
If your problem cannot be solved by Motorola Enterprise Mobility Support, you may need to return your equipment for servicing and will be
given specific directions. Motorola is not responsible for any damages incurred during shipment if the approved shipping container is not
used. Shipping the units improperly can possibly void the warranty.
If you purchased your Enterprise Mobility business product from a Motorola business partner, contact that business partner for support.
Note: Software updates are continuously downloaded during your daily work by your system administration. These updates are designed to
make your EWP performance and security better and update your EWP with new software patches. However, if you encounter a problem,
contact your system administration to make sure you have the latest available software updates.
My EWP phone number is:
My system administration contact is:
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Motorola Limited Warranty for
the United States and Canada
Commercial Warranty
MOTOROLA COMMUNICATION PRODUCTS
I. What This Warranty Covers And For How Long
MOTOROLA INC. (“MOTOROLA”) warrants the MOTOROLA
manufactured Communication Products listed below (“Product”)
against defects in material and workmanship under normal use
and service for a period of time from the date of purchase as
scheduled below:
EWP - One (1) Year
Product Accessories - One (1) Year
Motorola, at its option, will at no charge either repair the Product
(with new or reconditioned parts), replace it (with a new or
reconditioned Product), or refund the purchase price of the Product
during the warranty period provided it is returned in accordance
with the terms of this warranty. Replaced parts or boards are
warranted for the balance of the original applicable warranty
period. All replaced parts of Product shall become the property of
MOTOROLA.
This express limited warranty is extended by MOTOROLA to the
original end user purchaser only and is not assignable or
transferable to any other party. This is the complete warranty for
the Product manufactured by MOTOROLA. MOTOROLA assumes
no obligations or liability for additions or modifications to this
warranty unless made in writing and signed by an officer of
MOTOROLA. Unless made in a separate agreement between
MOTOROLA and the original end user purchaser, MOTOROLA does
not warrant the installation, maintenance or service of the Product.
MOTOROLA cannot be responsible in any way for any ancillary
equipment not furnished by MOTOROLA which is attached to or
used in connection with the Product, or for operation of the Product
with any ancillary equipment, and all such equipment is expressly
excluded from this warranty. Because each system which may use
the Product is unique, MOTOROLA disclaims liability for range,
coverage, or operation of the system as a whole under this
warranty.
II. General Provisions
This warranty sets forth the full extent of MOTOROLA’s
responsibilities regarding the Product. Repair, replacement or
refund of the purchase price, at MOTOROLA’s option, is the
exclusive remedy. THIS WARRANTY IS GIVEN IN LIEU OF ALL
OTHER EXPRESS WARRANTIES. IMPLIED WARRANTIES,
INCLUDING WITHOUT LIMITATION, IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE,
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99
ARE LIMITED TO THE DURATION OF THIS LIMITED WARRANTY. IN
NO EVENT SHALL MOTOROLA BE LIABLE FOR DAMAGES IN
EXCESS OF THE PURCHASE PRICE OF THE PRODUCT, FOR ANY
LOSS OF USE, LOSS OF TIME, INCONVENIENCE, COMMERCIAL
LOSS, LOST PROFITS OR SAVINGS OR OTHER INCIDENTAL,
SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE
USE OR INABILITY TO USE SUCH PRODUCT, TO THE FULL EXTENT
SUCH MAY BE DISCLAIMED BY LAW.
III. State Law Rights
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION
OF INCIDENTAL OR CONSEQUENTIAL DAMAGES OR LIMITATION
ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE
LIMITATION OR EXCLUSIONS MAY NOT APPLY.
This warranty gives specific legal rights, and there may be other
rights which may vary from state to state.
IV. How To Get Warranty Service
You must provide proof of purchase (bearing the date of purchase
and Product item serial number) in order to receive warranty
service and, also, deliver or send the Product item, transportation
and insurance prepaid, to an authorized warranty service location.
Warranty service will be provided by Motorola through one of its
authorized warranty service locations. If you first contact the
company which sold you the Product, it can facilitate your
100
service & repair
obtaining warranty service. You can also call Motorola at
1-888-567-7347 US/Canada.
V. What This Warranty Does Not Cover
A. Defects or damage resulting from use of the Product in other
than its normal and customary manner.
B. Defects or damage from misuse, accident, water, or neglect.
C. Defects or damage from improper testing, operation,
maintenance, installation, alteration, modification, or adjustment.
D. Breakage or damage to antennas unless caused directly by
defects in material workmanship.
E. A Product subjected to unauthorized Product modifications,
disassemblies or repairs (including, without limitation, the addition
to the Product of non-Motorola supplied equipment) which
adversely affect performance of the Product or interfere with
Motorola's normal warranty inspection and testing of the Product
to verify any warranty claim.
F. Product which has had the serial number removed or made
illegible.
G. Rechargeable batteries if:
any of the seals on the battery enclosure of cells are broken or
show evidence of tampering.
the damage or defect is caused by charging or using the battery in
equipment or service other than the Product for which it is
specified.
H. Freight costs to the repair depot.
I. A Product which, due to illegal or unauthorized alteration of the
software/firmware in the Product, does not function in accordance
with MOTOROLA’s published specifications or the FCC type
acceptance labeling in effect for the Product at the time the
Product was initially distributed from MOTOROLA.
J. Scratches or other cosmetic damage to Product surfaces that
does not affect the operation of the Product.
K. Normal and customary wear and tear.
VI. Patent And Software Provisions
MOTOROLA will defend, at its own expense, any suit brought
against the end user purchaser to the extent that it is based on a
claim that the Product or parts infringe a United States patent, and
MOTOROLA will pay those costs and damages finally awarded
against the end user purchaser in any such suit which are
attributable to any such claim, but such defense and payments are
conditioned on the following:
A. that MOTOROLA will be notified promptly in writing by such
purchaser of any notice of such claim;
B. that MOTOROLA will have sole control of the defense of such
suit and all negotiations for its settlement or compromise; and
C. should the Product or parts become, or in MOTOROLA’s opinion
be likely to become, the subject of a claim of infringement of a
United States patent, that such purchaser will permit MOTOROLA,
at its option and expense, either to procure for such purchaser the
right to continue using the Product or parts or to replace or modify
the same so that it becomes noninfringing or to grant such
purchaser a credit for the Product or parts as depreciated and
accept its return. The depreciation will be an equal amount per
year over the lifetime of the Product or parts as established by
MOTOROLA.
MOTOROLA will have no liability with respect to any claim of
patent infringement which is based upon the combination of the
Product or parts furnished hereunder with software, apparatus or
devices not furnished by MOTOROLA, nor will MOTOROLA have
any liability for the use of ancillary equipment or software not
furnished by MOTOROLA which is attached to or used in
connection with the Product. The foregoing states the entire
liability of MOTOROLA with respect to infringement of patents by
the Product or any parts thereof.
Laws in the United States and other countries preserve for
MOTOROLA certain exclusive rights for copyrighted MOTOROLA
software such as the exclusive rights to reproduce in copies and
distribute copies of such Motorola software. MOTOROLA software
may be used in only the Product in which the software was
originally embodied and such software in such Product may not be
replaced, copied, distributed, modified in any way, or used to
produce any derivative thereof. No other use including, without
limitation, alteration, modification, reproduction, distribution, or
reverse engineering of such MOTOROLA software or exercise of
rights in such MOTOROLA software is permitted. No license is
granted by implication, estoppel or otherwise under MOTOROLA
patent rights or copyrights.
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101
VII. Governing Law
This Warranty is governed by the laws of the State of Illinois, USA.
EPS – 48759 – O
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service & repair
Microsoft End User License
Agreement
You have acquired a device ("DEVICE") that includes software
licensed by Motorola, Inc. ("Motorola") from one or more
third-party licensors ("Licensor"), for use in connection with
wireless network services provided under separate agreement
between you and a wireless telecommunications provider ("Mobile
Operator"). Those installed software products provided by Licensor,
as well as associated media, printed materials, and "online" or
electronic documentation ("SOFTWARE") are protected by
international intellectual property laws and treaties. SOFTWARE
includes software already installed on the DEVICE ("DEVICE
Software") and Licensor software contained on any CD-ROM disk
accompanying the DEVICE ("Desktop Software").
The SOFTWARE is licensed, not sold. All rights reserved.
IF YOU DO NOT AGREE TO THIS END USER LICENSE AGREEMENT
("EULA"), DO NOT USE THE DEVICE OR COPY THE SOFTWARE.
INSTEAD, PROMPTLY CONTACT MOTOROLA FOR INSTRUCTIONS
ON RETURN OF THE UNUSED DEVICE(S) FOR A REFUND. ANY USE
OF THE SOFTWARE, INCLUDING BUT NOT LIMITED TO USE ON
THE DEVICE, WILL CONSTITUTE YOUR AGREEMENT TO THIS EULA
(OR RATIFICATION OF ANY PREVIOUS CONSENT).
1. GRANT OF SOFTWARE LICENSE. This EULA grants you the
following license:
Microsoft License
1.1. DEVICE Software. You may use the DEVICE Software as
installed on the DEVICE (including as installed on removable media
installed in the DEVICE). All or certain portions of the DEVICE
Software may be inoperable if a proper account is not established
or maintained with an appropriate Mobile Operator, or if the
Mobile Operator's network facilities are not operating or
configured to operate with the DEVICE software.
1.2. Desktop Software. If Desktop Software is included with your
DEVICE, you may install and use the Desktop Software on one (1)
or more computers to exchange information with one (1) or more
computing devices that contain a compatible version of the DEVICE
Software. For other software component(s) contained in the
Desktop Software, you may install and use such components only
in accordance with the terms of the printed or online end user
license agreement(s) provided with such component(s). In the
absence of an end user license agreement for particular
component(s) of the Desktop Software, you may install and use
only one (1) copy of such component(s) on the DEVICE or a single
computer with which you use the DEVICE.
1.3. Back-up Copy. If Motorola has not included a back-up copy of
the DEVICE Software with the DEVICE, you may make a single
back-up copy of the DEVICE Software. You may use the back-up
copy solely for archival purposes.
service & repair
103
1.4. Microsoft Windows® 2003. If Microsoft Outlook® 2002 is
included with your Device, the following terms apply to your use of
Microsoft Outlook® 2002: (i) regardless of the information
contained in "Software Installation and Use" section of the online
EULA you may install one (1) copy of Microsoft Outlook® 2002 on
one (1) computer to use, exchange data, share data, access and
interact with the DEVICE, and (ii) the EULA for Microsoft Outlook®
2002 is between Motorola and the end user - not between the PC
manufacturer and end user.
2. Speech/Handwriting Recognition. If the Software includes
speech and or handwriting recognition component(s), you should
understand that speech and handwriting recognition are inherently
statistical processes; that recognition errors are inherent in the
processes; that it is your responsibility to provide for handling such
errors and to monitor the recognition processes and correct any
errors. Motorola, its affiliates, subsidiaries, or suppliers shall not
be liable for any damages arising out of errors in the speech and
handwriting recognition processes.
3. Limitations on Reverse Engineering, Decompilation and
Disassembly. You may not reverse engineer, decompile, or
disassemble the SOFTWARE, except and only to the extent that
such activity is expressly permitted by applicable law
notwithstanding this limitation.
4. Single DEVICE. The Device Software is licensed with the DEVICE
as a single integrated product. The DEVICE Software may only be
used as part of the DEVICE, notwithstanding any installation of the
DEVICE Software on removable media.
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service & repair
5. Single EULA. The package for the DEVICE may contain multiple
versions of this EULA, such as multiple translations and/or
multiple media versions (e.g., in the user documentation and in the
software). Even if you receive multiple versions of the EULA, you
are licensed to use only one (1) copy of the DEVICE Software.
6. Rental. You may not rent or lease the SOFTWARE.
7. Software Transfer. You may not permanently transfer any of your
rights under this EULA with regard to the DEVICE Software or
Desktop Software, except as permitted by the applicable Mobile
Operator. In the event that the Mobile Operator permits such
transfer, you may permanently transfer all of your rights under this
EULA only as part of a sale or transfer of the DEVICE, provided you
retain no copies, you transfer all of the SOFTWARE (including all
component parts, the media and printed materials, any upgrades
or backup copies, this EULA and, if applicable, the Certificate(s) of
Authenticity), and the recipient agrees to the terms of this EULA. If
the Software is an upgrade, any transfer must include all prior
versions of the SOFTWARE.
8. Termination. Without prejudice to any other rights, Motorola,
Licensor and their affiliates and subsidiaries may terminate this
EULA if you fail to comply with the terms and conditions of this
EULA. In such event, you must destroy all copies of the SOFTWARE
and all of its component parts.
9. Security Updates. The SOFTWARE may include digital rights
management technology. If SOFTWARE does contain digital rights
management technology, content providers are using the digital
rights management technology ("Licensor DRM") contained in the
SOFTWARE to protect the integrity of their content ("Secure
Content") so that their intellectual property, including copyright, in
such content is not misappropriated. Owners of such Secure
Content ("Secure Content Owners") may, from time to time, request
Licensor, or its subsidiaries or affiliates to provide security related
updates to the Licensor DRM components of the SOFTWARE
("Security Updates") that may affect your ability to copy, display
and/or play Secure Content through Licensor software or third
party applications that utilize Licesnor DRM. You therefore agree
that, if you elect to download a license from the Internet which
enables your use of Secure Content, Licensor, its subsidiaries or
affiliates may, in conjunction with such license, also download
onto your DEVICE such Security Updates that a Secure Content
Owner has requested that Licensor, its subsidiaries or affiliates, to
distribute. Licensor, its subsidiaries or affiliates will not retrieve
any personally identifiable information, or any other information,
from your DEVICE by downloading such Security Updates.
10. Consent to Use of Data. You agree that Licensor, its
subsidiaries and affiliates may collect and use technical
information gathered in any manner as part of product support
services related to the SOFTWARE.. Licensor, its subsidiaries and
affiliates may use this information solely to improve their products
or to provide customized services or technologies to you. Licensor,
its affiliates and subsidiaries may disclose this information to
others, but not in a form that personally identifies you.
11. Internet Gaming/Update Features. If the SOFTWARE provides,
and you choose to utilize, the Internet gaming or update features
within the SOFTWARE, it is necessary to use certain computer
system, hardware, and software information to implement the
features. By using these features, you explicitly authorize Licensor,
its subsidiaries and affiliates, and/or their designated agent to use
this information solely to improve their products or to provide
customized services or technologies to you. Licensor, its
subsidiaries and affiliates may disclose this information to others,
but not in a form that personally identifies you.
12. Internet-Based Services Components. The SOFTWARE may
contain components that enable and facilitate the use of certain
Internet-based services. You acknowledge and agree that Licensor,
its affiliates and subsidiaries may automatically check the version
of the SOFTWARE and/or its components that you are utilizing and
my provide upgrades or supplements to the SOFTWARE that may
be automatically downloaded to your Device.
13. Links to Third Party Sites. The SOFTWARE may provide you
with the ability to link to third party sites through the use of the
SOFTWARE. The third party sites are NOT under the control of
Motorola, Licensor, or their affiliates or subsidiaries. Neither
Motorola, Licensor, nor their affiliates or subsidiaries are
responsible for (i) the contents of any third party sites, any links
contained in third sites, or any changes or updates to third party
sites, or (ii) webcasting or any other form of transmission received
from any third party sites. If the SOFTWARE provides links to third
party sites, those links are provided to you only as a convenience,
and the inclusion of any link does not imply an endorsement of the
third party site by Motorola, Licensor, or their affiliates or
subsidiaries.
service & repair
105
14. Additional Software/Services. The SOFTWARE may permit
Motorola, Licensor, their affiliates or subsidiaries to provide or
make available to you SOFTWARE updates, supplements, add-on
components, or Internet-based services components of the
SOFTWARE after the date you obtain your initial copy of the
SOFTWARE ("Supplemental Components").
14.1. If Motorola, or its subsidiaries or affiliates, provides or
makes available to you Supplemental Components and no other
EULA terms are provided along with the Supplemental
Components, then the terms of this EULA shall apply.
14.2. If Licensor, or its affiliates or subsidiaries, make available
Supplemental Components, and no other EULA terms are provided,
then the terms of this EULA shall apply, except that the Licensor, or
its affiliates or subsidiaries providing the Supplemental
Component(s) shall be the licensor of the Supplemental
Component(s).
14.3. Motorola, Licensor, and their affiliates and subsidiaries
reserve the right to discontinue any Internet-based services
provided to you or made available to you through the use of the
SOFTWARE.
15. UPGRADES AND RECOVERY MEDIA.
15.1. DEVICE Software. If the DEVICE Software is provided by
Motorola, its subsidiaries or affiliates, separate from the DEVICE
on media such as a ROM chip, CD ROM disk(s) or via web
download or other means, and is labeled "For Upgrade Purposes
Only" or "For Recovery Purposes Only", you may install one copy of
such DEVICE Software on the DEVICE as a replacement copy for
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service & repair
the existing DEVICE Software and use it in accordance with the
Grant of Software License section of this EULA.
15.2. Desktop Software. If any Desktop Software component(s) is
provided by Motorola, its subsidiaries or affiliates, separate from
the DEVICE on CD ROM disk(s) or via web download or other
means, and labeled "For Upgrade Purposes Only" or "For Recovery
Purposes Only", you may (i) install and use one copy of such
component(s) on the computer(s) you use to exchange data with
the DEVICE as a replacement copy for the existing Desktop
Software component(s).
16. COPYRIGHT. All title and intellectual property rights in and to
the SOFTWARE (including but not limited to any images,
photographs, animations, video, audio, music, text and "applets",
incorporated into the SOFTWARE), the accompanying printed
materials, and any copies of the SOFTWARE, are owned by
Motorola, Licensor, and/or their affiliates, subsidiaries, or
suppliers. You may not copy the printed materials accompanying
the SOFTWARE. All title and intellectual property rights in and to
the content which may be accessed through use of the SOFTWARE
is the property of the respective content owner and may be
protected by applicable copyright or other intellectual property
laws and treaties. This EULA grants you no rights to use such
content. All rights not specifically granted under this EULA are
reserved by Motorola, Licensor, their affiliates, subsidiaries, and
suppliers.
17. EXPORT RESTRICTIONS. You acknowledge that SOFTWARE is
subject to U.S. export jurisdiction. You agree to comply with all
applicable international and national laws that apply to the
SOFTWARE, including the U.S. Export Administration Regulations,
as well as end-user, end-use and destination restrictions issued by
U.S. and other governments.
18. PRODUCT SUPPORT. Product support for the SOFTWARE is
NOT provided by Licensor, its parent corporation, or their affiliates
or subsidiaries.
19. NO LIABILITY FOR CERTAIN DAMAGES. EXCEPT AS
PROHIBITED BY LAW, MOTOROLA, LICENSOR, AND THEIR
AFFILIATES AND SUBSIDIARIES, SHALL HAVE NO LIABILITY FOR
ANY INDIRECT, SPECIAL, CONSEQUENTIAL OR INCIDENTAL
DAMAGES ARISING FROM OR IN CONNECTION WITH THE USE
OR PERFORMANCE OF THE SOFTWARE. THIS LIMITATION SHALL
APPLY EVEN IF ANY REMEDY FAILS OF ITS ESSENTIAL PURPOSE.
20. FOR APPLICABLE LIMITED WARRANTIES AND SPECIAL
PROVISIONS PERTAINING TO YOUR PARTICULAR JURISDICTION,
PLEASE REFER TO YOUR WARRANTY BOOKLET INCLUDED WITH
THIS PACKAGE OR PROVIDED WITH THE SOFTWARE PRINTED
MATERIALS.
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107
108
service & repair
specifications
Physical Characteristics
Dimensions:
EWP1000 (Standard Battery): 4.72 in. L x 2.05 in. W .68 in. D/
120mm L x 52mm W x 17.2mm D
EWP1100 (Expanded Capacity Battery): 4.72 in. L x 2.05 in. W .77
in. D/ 120mm L x 52mm W x 19.5mm D
EWP2000 (Standard Battery): 4.74 in. L x 2.13 in. W .74 in. D/
120.5mm L x 54mm W x 18.7mm D
EWP2100 (Expanded Capacity Battery): 4.74 in. L x 2.13 in. W .81
in. D/ 120.5mm L x 54mm W x 20.6mm D
EWP3100 (Expanded Capacity Battery)
4.74 in. L x 2.13 in. W .81 in. D/ 120.5mm L x 54mm W x 22.6mm D
Weight:
EWP1000 5.11 oz./145 grams
EWP1100 5.47 oz./155 grams
EWP2000 5.36 oz./152 grams
EWP2100 5.71 oz./162 grams
EWP3100 5.36 oz./152 grams
Display:
2.0” Transmissive + Micro-reflective (TMR); 256K colors, 320 W x
240 L (QVGA size) with backlight brightness control (light sensor)
Backlight:
White LED backlight
Main Battery:
Rechargeable Lithium Ion: Standard Battery–1480 mAh Battery
(applicable for EWP1000 series and EWP2000 series only);
Expanded Capacity Battery–1750 mAh Battery
Backup Battery:
Lithium Ion battery (rechargeable) 1mAh, 3V, 1 cell(not
user-accessible)
Notification:
Vibrator and LED
Keypad:
Alpha Numeric
Audio:
High Audio Speaker, earpiece, microphone, 2.5mm stereo headset
jack w/PTT
specifications
109
Performance Characteristics
CPU:
TI OMAP™ 325 MHz processor
Operating System:
Microsoft® Windows Mobile® 6.1/ 6.5 Native capabilities
includeInternet/Intranet access via Internet Explorer Mobile;
Windows Media Player 10; text messaging clients,
email/calendar/PIM
Browser:
HTML 2.0 compliant
Memory:
128MB RAM/256MB ROM / MicroSD with upto 2GB (not provided)
Interface Applications:
USB 2.0 Integrated Motorola TEAM telephony and push-to-talk
(PTT) client; Voice recognition
User Environment
Operating Temperature:
14° F to 122° F/ -10° to 50° C
Storage Temperature:
-32° F to 104° F/0° C to 40° C
Humidity:
50 ºC, 90-95% Relative Humidity, 8 hours
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specifications
Antenna:
Internal
Drop Spec:
Drop MIL 810F 516.5, IV, 4 ft. /1.2m drop
EWP1000 series: 6 drops
EWP2000 series and EWP3100: 16 drops
Sealing (water):
IPx2 (EWP2000 series and EWP3100 only)
Electrostatic Discharge:
±15kV air, ±8kV direct
Flammability Test:
EWP1000 series, EWP2000 series and EWP3100 models passed
flammability test
Dust:
EWP2000 and EWP3100 - MIL810F 510.4, III
Vibration
All models: TIA/EIA 603 paragraph 3.3.4
Languages supported:
English, French, Spanish, German, Italian, Swedish, Dutch,
Portuguese (Br), Korean, Japanese, Chinese (Trad., Simplified)
WLAN Data and Voice Communications
WLAN Data and Voice Communications
Transmitters:
Wi-Fi 802.11 a/b/g and Bluetooth
Bands:
Bluetooth & 802.11b/g 802.11a: 2.4000 - 2.4835
5.15-5.25, 5.25-5.35(DFS), 5.47-5.725(DFS), 5.725-5.825GHz
Max Data Rate:
Bluetooth: 3 Mbps, 802.11b: 11 Mbps, 802.11a,g: 54 Mbps
Antenna Type:
Single-band omni-direction antenna for Bluetooth; dual-band
omni-directional antenna for Wi-Fi
WLAN Radio:
Tri-mode IEEE® 802.11a/b/g
Operating Channels:
Chan 36-161 (5150 – 5825 MHz) Chan 1-13 (2412-2472 MHz)
Actual operating channels/frequencies depend on regulatory rules
and certification agency
Security:
WPA with TKIP and WPA2 with AES within 802.11 interface
Authenticates subscriber and devices seeking WLAN association: User Identity via user name and password RADIUS Challenge
against AAA server
- Device identity via 802.1x using EAP-TLS and X509 certificate
exchanges
Voice Communication:
Integrated Voice-over-IP ready (P2P, PBX, PTT), Wi-Fi™-certified,
IEEE 802.11a/b/g direct sequence wireless LAN; SIP 2.0 standards
support
Regulatory
Electrical Safety:
IEC/EN 60950-1
Eye Safety for EWP3000 Series:
IEC/EN 60825-1:2001 Class 1,
IEC/EN 62471:2008 Exempt Class
Environmental:
RoHS-compliant
WLAN and Bluetooth Radio:
USA: FCC Part 15.247; 15.407; 15.109/209; 15.403
Canada: RSS-102
EU: EN 300 328; EN 301 893; EN 302 502
RF Exposure:
USA: FCC Part 2, FCC OET Bulletin 65 supplement C
Canada: RSS-102
EU: EN 62209-1
Australian Communications Authority Radio
specifications
111
Communications (Electromagnetic Radiation
- Human Exposure) Standard
EMI/RFI:
• 47 CFR §15.247, RSS-210
• 47 CFR §15.203 & RSS - Gen. Section 7.1.4
• 47 CFR §15.109/209 & RSS-GEN section 7.2.3.2
• 47 CFR §15.403 & RSS-210A9.2
• 47 CFR §15.407 & RSS-210A9.2
• FCC 06-96 & RSS-210 Annex 9.
• 47 CFR §15.407 & §15.109/209, ICES-003, RSS-GEN section
7.2.3.2
• 47 CFR §15.407 & §15.107/207, ICES-003, RSS-GEN section
7.2.3.2
• FCC SAR COMPLIANCE FCC - 47CFR 2.1093
• EN 301 489-1 V1.8.1
• EN 301 489-17 V1.3.2
• AS/NZS CISPR-22
Certifications:
Bluetooth Qualification testing, 802.11 Wi-Fi Alliance Logo testing,
CCXv4 certification, Microsoft Logo testing
Infrastructure PBX support:
TDM PBX (via Dialogic)
112
specifications
IP PBX: Cisco, Avaya, Nortel, Toshiba, Mitel
Infrastructure AP compliance:
Motorola, Cisco
Camera
Resolution:
3.2 Mega pixel with flash and auto focus
Camera Decode Capability:
Type 1D bar codes
Code 39, UPCA, UPCE, EAN13, EAN8, Code 128, UCC/EAN128,
ISBT128, Code 93, Code 11, Web Code, MSI, MSI Plessey, Discrete
2 of 5, Interleaved 2 of 5, Codabar, UPCE1, Coupon Code, Trioptic
code 39, RSS, RSS 14, RSS Limited, RSS Expanded
Type 2D bar codes
PDF417, Micro PDF, Composite C, Composite AB, Data Matrix, QR
Code, Micro QR, Aztec, US planet, US Postnet, UK Postal, Japan
Postal, Australian Postal, Dutch Postal
index
Numerics
1D/2D bar code capture 69
auto-lock
phone 33
A
B
access 94
accessibility 86
accessories 89
ActiveSync 75
Aiming Mode 70
alarm 87
alert
set 42
turn off 51, 78
animation 93, 94
answer a call 35, 49
attachments 63
background 47
backlight 48
bar code Illumination 70
battery 19, 21
extending battery life 23
battery life, extending 48, 72
Bluetooth connection 85, 91
Bluetooth wireless 71
bonding (See Bluetooth wireless)
browser 94
disconnect 94
index
113
C
D
calculator 92
calendar 90, 91
call
answer 35, 49
forwarding 83
make 34
call timers 89
caller ID 53, 85
camera options 67
cancel message 60
car kit 89
certificate management 92
codes 33
conference calls 40
contacts 53, 84
copy files 73
cross pattern 69
delete program 50
dial a phone number 34
dialed calls 51
display 25, 48
download e-mail messages 64
download message objects 64
114
index
E
e-mail 58, 62, 63
attachment 63
signature 63
EWConfig 69
F
file manager 94
flash 67
forward 63
forward calls 83
G
games 94
global access look up 60
H
handsfree 89
handsfree speaker 32
headset 89
home screen 25, 47
hyperlink
phone number 84
I
ID label window 19
Incoming Call message 53
ISP 62
L
language 86
linking (See Bluetooth wireless)
lock
phone 33
M
make a call 34
make call 84
manage files 94
master clear 88
media player 87
menu icons 26
menu indicator 26
menu shortcuts 54
message 62, 63
message indicator 28
message reminders 87
messages 58, 62
e-mail 58
text 58
missed call 53
Missed Calls message 53
index
115
multimedia message 58, 63
music 94
N
network settings 89
O
object exchange 73
open
program 27
open program 27
over the air (OTA) 74
owner information 88
P
pairing (See Bluetooth wireless)
personalize 86
phone 33
phone number 40
photo 93, 94
116
index
picture 93, 94
picture ID 53, 85
power key 25
priority 60
profile 42
program
open 27
R
received calls 51
recent calls 51
red aimer line 69
redial 52
reminders 87
remove program 50
reply 63
return a call 53
ring style, setting 42
ring tone 94
ringer ID 53, 84
ringer volume 87
synchronize 74
synchronizing with computer 75
S
safety information 11
Scan key 69
security
lock 33
send and receive messages 58
send key 34
shortcuts 54
signature 63
soft keys 26
sounds 87, 94
speakerphone 89
speed dial 53
Start menu 27
storage card 24
store your number 40
sync (cable) 76
synch (Bluetooth) 76
T
task manager 50
text entry 29
text message 62, 63
third party applications 49
three way calling 40
timers 52, 89
turn on/off 25
U
unlock
phone 33
unlock code 33
V
video 94
video clips 94
index
117
viewfinder 67
voicemail 55
voicemail message indicator 55
volume 31, 87
W
wallpaper 47
warranty 101
web 94
phone number 84
web browser 94
disconnet 94
web page 94
Y
your phone number 40
118
index
ab
Motorola, Inc.
One Motorola Plaza
Holtsville, New York 11742, USA
1-800-927-9626
http://www.motorola.com/enterprisemobility
MOTOROLA and the Stylized M Logo and Symbol and the
Symbol logo are registered in the U.S. Patent and
Trademark Office.
All other product or service names are the property of their
registered owners. © Motorola, Inc. 2010.
6802987C36 Revision A - June 2010
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