COMMERCIAL
POPCORN POPPER
Operating Instruction Manual
POP-8R
POP-8B
Model
POP-8B
POP-8R
Voltage
120V ~ 60Hz
Power
Amperage
1130 W
9.5A
1350 W
12A
Width
15.75"
22"
Dimensions
Depth
Height
16.5"
30"
14.75"
23"
BEFORE OPERATING ANY EQUIPMENT, READ AND FAMILIARIZE YOURSELF WITH THESE USE AND SAFETY INSTRUCTIONS
Congratulations on your purchase of this WINCO® commercial cotton candy machine. WINCO takes pride in the
quality of its products. When used as intended and with proper care and maintenance, you will experience years of
reliable operation from this equipment. To ensure best results, it is important that you read and follow the instructions
in this manual carefully. It’s important to save these instructions for future reference.
Commercial Popcorn Popper
Important For Future Reference
Please complete this information and retain this manual for the life of the product. For
Warranty Service and/or parts, this information is required. Please see Page 8 for More
information on your Warranty and how to register.
POP-8B/R
Model Number
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Serial Number
Date Purchased
WARNING: Improper installation, adjustment,
alteration, service or maintenance can cause
property damage, injury, or death. Read the
installation, operation, and maintenance
instructions thoroughly before installing
or servicing this equipment.
AVERTISSEMENT: Toute installation, réglage,
modification, réparation ou entretien
incorrect peut occasionner des dommages
matériels, des blessures graves ou la mort.
Lire les intructions d'installation, d'utilisation et
d'entretien attentivement avant d'installer ou de
réparer cet appareil.
CAUTION: These models are designed, built, and
sold for commercial use only. If these models
are positioned so the general public can use
the equipment, make sure that caution signs,
warnings, and operating instructions are
clearly posted near each unit so that anyone
using the equipment will use it correctly and
not injure themselves or harm the equipment.
ATTENTION: Ces modèles sont conçus, fabriqués,
et vendus pour un usage commercial seulement.
Si ces modèles sont placés pour que le grand
public puisse les utiliser, assurez-vous que les consignes
d’attention, d'avertissement, et les instructions
d'utilisation soient clairement affichées près de
chaque unité de sorte que n'importe quel utilisateur de
l'appareil l'emploie correctement et ne se blesse pas ou
n'endommage pas l'appareil.
WARNING: A factory authorized service
provider should handle all maintenance
and repair. Before doing any maintenance
or repair, follow service set up
arrangement on page 8.
AVERTISSEMENT: Un technicien autorisé par
l'usine devra effectuer tout l'entretien et les
réparations. Avant de faire tout entretien ou
réparation, veuillez contacter WINCO.
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Introduction
Congratulations on the purchase of your WINCO® machine. Please take the time to carefully read through this manual to ensure the machine is
operated and maintained properly, to ensure the best possible performance from this product for many years.
WINCO will not accept liability if:
• The instructions in this manual have not been followed correctly.
• Non-authorized personnel have tampered with the machine.
• Non-original spare parts are used.
• The machine has not been handled and cleaned correctly.
• There is any use damage to the unit.
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Commercial Popcorn Popper
Table of Contents
Specifications............................................................................... 1
Warnings ...................................................................................... 2
Introduction ................................................................................. 2
Table of Contents ........................................................................ 3
Packaging ..................................................................................... 3
Important Safeguards................................................................. 4
Operation ..................................................................................... 6
Cleaning, Care & Maintenance .................................................. 6
Safety ............................................................................................ 7
Service & Repair........................................................................... 7
Troubleshooting .......................................................................... 7
Limited Warranty ........................................................................ 8
Package Contents
Unpacking the Equipment
All units come with an Operating Instruction Manual
and the following:
• POP-8B / 8R Popcorn Popper
Dispose of all packaging materials in an
environmentally responsible manner.
1. Remove all packing materials and tape, as well as any protective
plastic and cardboard, from the unit.
2. Clean any glue residue left over from the plastic or tape.
3. Place the unit in the desired position and height.
Save the original box and packaging for use in
packaging and shipping the equipment if services
are needed.
WINCO prides itself on quality and service, ensuring that at the time of
packing, all products are supplied fully functional and free of damage.
Should you find any damage as result of freight, please contact your
WINCO dealer immediately.
Function and Purpose
This unit is intended to be used for use in commercial food-service operations only. It is not intended for household, industrial or laboratory use.
NOTE
Please remember that this manual and the warning labels do not replace the need to be alert, to properly train
and supervise operators, and to use common sense when using this equipment.
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Important Safeguards
To ensure safe installation and operation, please carefully read and understand the following statements.
Unless the operator is adequately trained and supervised there is a possibility of serious injury. Owners of
this equipment bear the responsibility to make certain that this equipment is used properly and safely, and to
strictly follow all of the instructions contained in this manual and the requirements of local, state or federal
law.
Owners should not permit anyone to touch this equipment unless they are over 18 years old, are adequately
trained and supervised, and have read and understood this manual.
Owners should also ensure that no customers, visitors or other unauthorized personnel come in contact with
this equipment. It is the responsibility of the owner and the operator to remain alert to any hazards posed by
the function of this equipment.
If there is ever uncertainty about a particular task or the proper method of operating this equipment, ask an
experienced supervisor.
Warnings
This manual contains a number of precautions to follow to help promote safe use of this equipment.
WARNING
HOT
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Use caution when
touching the unit.
AVERTISSEMENT
Ne touchez pas le liquide chaud
ou les surfaces de chauffage
lorsque l’appareil chauffe ou en
fonctionnement.
WARNING
Power must be disconnected at the power source
prior to cleaning, or performing any service
procedure or repairs.
FOR YOUR SAFETY
ESURE DE SECURITE
Do not store or use gasoline or other flammable vapors
and liquids in the vicinity of this or any other appliance.
Ne pas entreposer ni utiliser de'essence ni autres vapeurs ou liquides
inflammables a proximte de cet appareil ou de tout autre apparel!
WARNING
AVERTISSEMENT
Improper installation, adjustment alteration, service or
maintenance can cause property damage, injury or death.
Read these installation, operating and maintenance instructions
thoroughly before installing or servicing this equipment.
Linstallation,le reglage,la modification,la reparation ou I'entretien
incorrect de cet appareil peut causer des dommages materiels,des
blessures ou la mort.Lire attentivement les instructions
d'installation,de fonctionnement et d'entretien avant de proceder
a son installation ou entretien.
TO PURCHASER
À L'ACHETEUR
Immediately contact your local gas supplier if the user smells gas
or suspects a leak!
This information should be posted in a prominent location.
CommunIquez avec votre distributeur de gaz et informez vous
quant aux procédés a suivre si vous détectez une odeur de gaz. Cette
information doit etre affichée a un endroit facile d'acces et tres visible.
Warning
Improper installation, adjustment, alteration, service, or maintenance can cause property damage, injury, or death. Read the installation,
operation, and maintenance instructions thoroughly before installing or servicing this equipment.
Caution Before Using Appliance
1. Read all instructions carefully. Do not use this appliance for
anything other than the intended use.
2. Do not touch surfaces that may be hot - be sure to always use
handles or knobs.
3. Unplug from outlet when not in use, prior to installing or
removing parts, and before cleaning. Allow for the device to cool
first.
4. To protect against the risk of electrical shock, do not immerse the
appliance, cord or plug in water or other liquids.
5. Avoid contact with moving parts.
WARNING
Electrical Shock Hazard
Keep water and other liquids
from entering the inside of the
unit. Liquid inside the unit could
cause an electrical shock.
Do not spray water or cleaning
products. Liquid could contact
the electrical components
and cause a short circuit or an
electrical shock. Do not use unit
if power cord is damaged or has
been modified.
AVERTISSEMENT
Risque de choc électrique
Conserver l'eau et d'autres liquides
de pénétrer à l'intérieur de l'appareil.
Liquide à l'intérieur de l'appareil pourrait
provoquer un choc électrique.
Ne pas pulvériser de l'eau ou des produits
de nettoyage. Le liquide pourrait contacter
avec les composants électriques et causer
un court-circuit ou un choc électrique.
Ne pas utiliser l'appareil si le cordon
d'alimentation est endommagé.
ou a été modifié.
6. Do not use an adapter.
7. Do not use an extension cord.
8. Do not remove ground.
Proper Grounding
This machine is provided with a
three-pronged grounding plug.
The outlet to which this plug
is connected must be properly
grounded. If the receptacle is not
the proper grounding type, contact
an electrician. DO NOT, under any
circumstances, cut or remove the
third ground prong from the power
cord or use any adapter plug.
USE A GROUNDED OUTLET
DO NOT ADD AN ADAPTER
TO THE PLUG
WARNING
AVERTISSEMENT
Fire Hazard.
Risque d'incendie
Correct installation precautions,
procedures and regulations
must be followed. Operation
and safety training is necessary
for all users of this equipment.
La surchauffe des vapeurs d'huile ou de
l'huile peut s'enflammer et provoquer
un incendie. Surveillez la température,
la qualité et le niveau d’huile. Utilisez et
entretenez le système d'élimination des
vapeurs d'huile.
9. Do not operate this device or any other electrical equipment with a
damaged cord or plug, or after the unit malfunctions or is dropped
or damaged in any manner. Return to the nearest WINCO Authorized
Service Center for examination, repair, and / or adjustment.
10.The use of accessory attachments not recommended by WINCO may
cause fire, electric shock, or injury.
11.Not intended for outdoor installation.
12.Do not let the cord hang over the edge of a table or counter, or touch
hot surfaces.
13.Do not place in a heated oven, or on/near a hot gas or electric burner.
14.This appliance should always be on a stable and steady countertop
or table.
15.This appliance is not intended for use by individuals (including
children) with reduced or impaired physical, sensory, or mental
capabilities, or lack of experience or knowledge, unless they have
been given proper supervision or instruction concerning the use of
this appliance by a person responsible for their safety.
16.Children should be supervised at all times to avoid injuring
themselves or damaging the appliance in any way.
17.Clean the heated popping kettle with caution – if a wet sponge or
cloth is used to wipe spills on a hot cooking surface, exercise caution
to avoid steam burns. Some cleaners may produce noxious flames
when applied to a hot surface.
18.Do not place metal objects such as knives, forks or spoons, in the
heated popcorn kettle as they can break the motor, get hot and/or
cause injury.
19.Do not store any item on top of this unit when in operation.
20.Never place materials such as paper, cardboard, plastic, etc. on or
under this unit.
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Operation
1.
2.
3.
4.
5.
6.
Plug in the power cord.
Make sure the kettle is installed in its upright and locked position, and there are no obstructions in the kettle.
Turn on the power, stirring motor and heater switch.
Allow kettle to preheat for 5 to 6 minutes.
Open the lid and pour in your desired oil and seasonings.
Add desired amount of popcorn kernels and close lid. NOTE: The lid will prevent uncooked kernels and hot oil from ejecting out of the kettle.
7. Popcorn will start popping and overflow out of the lid.
8. Once popping has stopped, open the lid and turn kettle to dump out remaining popcorn and un-popped kernels.
9. Repeat steps 5 through 8 as desired.
Cleaning & Maintenance
Before using this equipment it must be cleaned and dried thoroughly. Clean all surfaces before use. Failure to
clean surfaces before using the unit could cause food contamination.
Always unplug the unit after every use and before cleaning. Unplug the unit when not in operation.
Remove any excess kernels and debris by wiping toward the crumb tray openings. After the inside has been wiped clean, remove the crumb tray
and discard any debris. It is recommended to clean the crumb tray prior to reinserting it into the unit.
The interior popcorn maker should be cleaned after each use with warm, soapy water on a cloth. The exterior of the unit may be cleaned by carefully
wiping with a damp cloth.
The kettle is removable from this unit, but it is not intended to be immersed in water or dishwasher. Please allow kettle to cool before attempting
to clean. After cooling, you may remove the kettle from the unit by disconnecting the plug, and un-hinging from its support. You can clean the
kettle with warm, soapy water on a cloth.
Warning: The cooking surface of the kettle and the bottom floor of the unit will be hot after use. Exercise caution
when handling cooking utensils and cookware.
Do not immerse the device completely in water to clean. The appliance should also NOT be cleaned with a water jet.
NOTE:
Proper cleaning instructions must be followed; otherwise, operation of the unit may be seriously impaired. Do not
wash parts in an automatic dishwasher.
WINCO authorized service personnel must perform any other servicing.
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Safety
Service and Repair
A WINCO Approved Service Technician should carry out repairs if necessary.
Do not remove any components or service panels on this product.
If the power cord is damaged, it must be replaced by a WINCO
Approved Service Technician in order to avoid a hazard.
There are no user serviceable parts within this appliance.
To avoid serious injury or damage, never attempt to repair the unit
yourself.
To initiate warranty service contact: support@wincous.com
or call: 973-295-3899.
DO NOT send unit to WINCO without first contacting our customer
service department.
See "Limited Warranty" section on page 8 for details.
Troubleshooting
If your WINCO Popcorn Popper does not operate, please check the following prior to placing a service call.
PROBLEM
The unit is not turning on
POSSIBLE CAUSE
Power supply
RECOMMENDED SOLUTION
Check power supply cord is correctly plugged in
and outlet is working
Power switch is off
Check that the unit is plugged in and turned on
Plug/cord or external wiring damage
Call WINCO to make service arrangements
through their service provider network
Internal wiring fault
Kettle may not be plugged in internally
The switch light is on, mixer is running, but
kettle is not heating up
Internal wiring fault
Motor/power switch not on
Kettle mixer not turning
Internal light is not on
Check the flexible conduit from the kettle is
plugged into the receptacle in ceiling of internal
cabinet
Call WINCO to make service arrangements
through their service provider network
If provided with motor switch, make sure this is
turned on
Mixing shaft is locked or bent, causing the
motor to stop spinning
Internal wiring fault
Check that there is nothing obstructing the
kettle mixer from rotating
Call WINCO to make service arrangements
through their service provider network
Light switch is in off position
Make sure the light switch is turned on
Light bulb has burnt out
Replace bulb with same style light bulb
Internal wiring fault
Call WINCO to make service arrangements
through their service provider network
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Limited Warranty
WINCO warrants to the original purchaser of new equipment that said
equipment, when installed in accordance with our instructions within
North America and subjected to normal use, is free from defects in
material or workmanship for a period of 1 year. The labor warranty is
one year from original installation or 18 months from actual factory
shipment date, whichever date occurs first.
THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES,
WHETHER EXPRESSED OR IMPLIED. WINCO EXPRESSLY
DISCLAIMS ANY IMPLIED WARRANTY OF MERCHANTABILITY
OR EXPRESSED OR IMPLIED WARRANTY OF FITNESS FOR A
PARTICULAR PURPOSE.
WINCO’S OBLIGATION AND LIABILITY UNDER THIS WARRANTY
IS EXPRESSLY LIMITED TO REPAIRING AND REPLACING
EQUIPMENT THAT PROVES TO BE DEFECTIVE IN MATERIAL OR
WORKMANSHIP WITHIN THE APPLICABLE WARRANTY PERIOD.
IN NO EVENT SHALL WINCO BE LIABLE FOR INCIDENTAL OR
CONSEQUENTIAL DAMAGES TO BUYER OR ANY THIRD PARTY,
INCLUDING, WITHOUT LIMITATION, LOSS OF PROPERTY,
PERSONAL INJURY, LOSS OF BUSINESS OR PROFITS OR OTHER
ECONOMIC LOSSES, OR STATUTORY OR EXEMPLARY DAMAGES,
WHETHER IN NEGLIGENCE, WARRANTY, STRICT LIABILITY, OR
OTHERWISE.
This warranty is given only to the first purchaser from a retail dealer.
No warranty is given to subsequent transferees.
Warranty does not cover product failures caused by: failure to
maintain, neglect, abuse, damage due to excess water, fire, normal
wear, improper set up and use. Periodic maintenance is not covered.
This warranty is not in force until such time as a properly completed
and digitally signed Installation/Warranty Registration has been
received by WINCO within 30 days from the date of installation.
Warranty Service
To initiate warranty service contact: support@wincous.com
or call: 973-295-3899
DO NOT send unit to WINCO without first contacting our customer
service department.
Register online at:
http://support.wincous.com
Proof of purchase is required to extend warranty more than 1 year
from date of shipment from the factory.
THE FOREGOING WARRANTY PROVISIONS ARE A COMPLETE
AND EXCLUSIVE STATEMENT BETWEEN THE BUYER AND SELLER.
WINCO NEITHER ASSUMES NOR AUTHORIZES ANY PERSONS
TO ASSUME FOR IT ANY OTHER OBLIGATION OR LIABILITY IN
CONNECTION WITH SAID EQUIPMENT.
Examples of items not covered under warranty, but not limited to just
these items:
1. Acts of God, fire, water damage, burglary, accident, theft.
2. Freight damage.
3. Improper installation or alteration of equipment.
4. Use of generic or after market parts.
5. Repairs made by anyone other than a WINCO designated
service provider.
6. Lubrication.
7. Expendable wear parts, adjustable feet, blown fuses, lamps, etc.
8. Cleaning of equipment.
9. Misuse or abuse.
WARRANTY REGISTRATION
SCAN THE QR CODE WITH YOUR MOBILE DEVICE
or go to
http://support.wincous.com
TO FILL OUT AND SUBMIT YOUR WARRANTY REGISTRATION.
Please keep this manual in a safe place for future use!
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