Woodbridge Fireplace Inc.
DIRECT VENT GAS INSERT
MODEL DVI 1000
Report # 401-S-01-5
INSTALLATION AND OPERATING
INSTRUCTIONS
WARNING: FIRE OR EXPLOSION HAZARD
Failure to follow safety warnings exactly could result in
serious injury, death, or property damage.
–
Do not store or use gasoline or other flammable
vapors and liquids in the vicinity of this or any other
appliance.
–
WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any
phone in your building.
• Leave the building immediately.
• Immediately call your gas supplier from a neighbor's
phone. Follow the gas supplier's instructions.
• If you cannot reach your gas supplier, call the fire
department.
–
Installation and service must be per formed
by a qualified installer, service agency or the
gas supplier.
WARNING: Improper installation, adjustment, alteration,
services or maintenance can cause injury or property
damage. Refer to this manual. For assistance or
additional information consult a qualified installer,
service agency or the gas supplier.
This appliance may be installed in an aftermarket,
permanently located, manufactured home (USA
only) or mobile home where not prohibited by local
codes.
This appliance is only for use with the type of gas
indicated on the rating plate. This appliance is not
conver tible for use with other gases, unless a certified
kit is used.
DUE TO HIGH TEMPERATURES, THE
APPLIANCE SHOULD BE LOCATED OUT
OF TRAFFIC AND AWAY FROM FURNITURE
AND DRAPERIES.
CHILDREN AND ADULTS SHOULD BE
ALERTED TO THE HAZARDS OF HIGH
SURFACE TEMPERATURE AND SHOULD
STAY AWAY TO AVOID BURNS OR
CLOTHING IGNITION.
YOUNG
CHILDREN
SHOULD
BE
SUPERVISED WHEN THEY ARE IN THE
SAME ROOM AS THE APPLIANCE.
CLOTHING OR
OTHER FLAMMABLE
MATERIAL SHOULD NOT BE PLACED ON
OR NEAR THE APPLIANCE.
KEEP THE ROOM AREA CLEAR AND
FREE FROM COMBUSTIBLE MATERIALS,
GASOLINE, AND OTHER FLAMMABLE
VAPORS AND LIQUIDS.
INSTALLER: Leave this manual with the appliance.
CONSUMER: Retain this manual for future reference.
Version française de ce manuel est disponible à partir du site WEB : www.woodbridgefp.com
French version of this Owners Manual is available at www.woodbridgefp.com
CONTENTS
Important Safety Information .......................... 3
Log Placement ................................................ 19
Product Specification....................................... 5
Trim Installation ........................................... 2 3
Code Approval .................................................. 5
Installing facing ........................................... 24
Pre-Installation Information
Installing Above 2000 Feet............................ 6
Orifice Sizes, Pressures and BTUs............... 6
Installation Planning ..................................... 6
Safety screen replacement......................... 25
Fireplace and Insert Dimensions .................... 7
General Installation Information ..................... 8
Clearances .................................................... 8
Installation......................................................... 9
Insert Clearances .......................................... 9
Mantel Clearances ........................................ 9
Hearth Requirements .................................... 9
Insert Placement ......................................... 10
Zero-Clearance (Metal) Fireplace
Requirements...............................................11
Vent Installation .............................................. 12
Installation Precautions ............................... 12
Vent Requirements ..................................... 13
Altitude Considerations ............................... 13
Manifold Removal........................................ 14
Manifold Installation .................................... 14
Operating Instructions ............................... 26
What To Do If You Smell Gas...................... 26
Lighting Pilot for the First Time ................... 27
Lighting Pilot ............................................... 27
Lighting Burner............................................ 28
To Turn Off Gas........................................... 28
Adjusting Blower Speed .............................. 28
Cleaning Maintenance.................................... 29
Venting System ........................................... 29
Cleaning Glass............................................ 29
Pilot and Burner Flames ............................. 29
Firebox Cleaning ......................................... 29
Glass Replacement ........................................ 30
Maintenance.................................................... 31
Maintaining Your Heater’s Appearance....... 31
Yearly Service Procedure............................ 31
Insert Installation
Check Gas Type.......................................... 15
Installing Gas Piping to Insert/Burner System
Location ...................................................... 15
Blower.............................................................. 33
Checking Gas Pressure ................................. 17
Warranty ...........................................Back Cover
Electrical Installation ..................................... 18
Electrical Wiring .......................................... 18
Remote Wall Switch .................................... 18
2
Replacement Parts ......................................... 34
Troubleshooting ............................................. 38
IMPORTANT SAFETY INFORMATION
WARNING
INSTALLER
Please leave these instructions with the owner.
OWNER
Please retain these instructions for future reference.
• Read this owner’s manual carefully and completely before trying to assemble, operate,
or service this insert.
• Any change to this insert or its controls can be dangerous.
• Improper installation or use of this insert can cause serious injury or death from fire,
burns, explosions, electrical shock and carbon monoxide poisoning.
This insert is a vented product. This insert must be properly
installed by a qualified service person. The glass door must be
properly seated and sealed. If this unit is not properly installed
by a qualified service person with glass door properly seated
and sealed, combustion leakage can occur.
CARBON MONOXIDE POISONING: Early signs of
carbon monoxide poisoning are similar to the flu with headaches, dizziness and/or nausea. If you have these signs, the
insert may not have been installed properly. Get fresh air at
once! Have the insert inspected and serviced by a qualified
service person. Some people are more affected by carbon
monoxide than others. These include pregnant women, people
with heart or lung disease or anemia, those under the influence
of alcohol, and those at high altitudes.
Propane/LP gas and natural gas are both odorless. An odormaking agent is added to each of these gases. The odor helps
you detect a gas leak. However, the odor added to these gases
can fade. Gas may be present even though no odor exists.
Make certain you read and understand all warnings. Keep this
manual for reference. It is your guide to the safe and proper
operation of this insert.
1. This appliance is only for use with the type of gas indicated on the rating plate. This appliance is not convertible
for use with other gases unless a certified kit is used.
2. For propane/LP insert, do not place propane/LP supply
tank(s) inside any structure. Locate propane/LP supply
tank(s) outdoors. To prevent performance problems, do not
use propane/LP fuel tank of less than 100 lbs. capacity.
3. If you smell gas
• shut off gas supply.
• do not try to light any appliance.
• do not touch any electrical switch; do not use any
phone in your building .
• immediately call your gas supplier from a neighbor’s
phone. Follow the gas supplier’s instructions.
4.
Never install the appliance
• in a recreational vehicle
• where curtains, furniture, clothing, or other flammable
objects are less than 36" from the front, top, or sides
of the insert
• in high traffic areas
• in windy or drafty areas
5. This insert reaches high temperatures. Keep children and
adults away from hot surfaces to avoid burns or clothing
ignition. Insert will remain hot for a time after shutdown.
Allow surfaces to cool before touching.
6. Carefully supervise young children when they are in the
same room as the appliance.
7. Do not modify this insert under any circumstances. Any
parts removed for servicing must be replaced prior to
operating insert.
8. Turn insert off and let cool before servicing, installing, or
repairing. Only a qualified service person should install,
service, or repair the insert. Have burner system inspected
annually by a qualified service person.
9. You must keep control compartments, burners, and circulating air passages clean. More frequent cleaning may
be needed due to excessive lint and dust from carpeting,
bedding material, pet hair, etc. Turn off the gas valve and
pilot light before cleaning insert.
10. Have venting system inspected annually by a qualified
service person. If needed, have venting system cleaned
or repaired. See Cleaning and Maintenance, page __.
11. Keep the area around your insert clear of combustible
materials, gasoline, and other flammable vapor and liquids. Do not run insert where these are used or stored.
Do not place items such as clothing or other flammable
material near the appliance.
Continued on page 4
3
IMPORTANT SAFETY INFORMATION
Continued from page 3
12. Do not use this insert to cook food or burn paper or other
objects.
may be drilled through the lower sides or bottom of the
firebox in a proper workmanship like manner. This
access hole must be plugged with non-combustible
insulation after the gas supply line has been installed.
13. Never place anything on top of insert.
14. Do not use any solid fuels (wood, coal, paper, cardboard,
etc.) in this insert. Use only the gas type indicated on
rating plate.
15. This appliance, when installed, must be electrically
grounded in accordance with local codes or in the
absence of local codes, with the National Electrical
Code, ANSI/NFPA 70, or the Canadian Electrical Code,
CSA C22.1.
16. Do not obstruct the flow of combustion and ventilation
air in any way. Provide adequate clearances around
air openings into the combustion chamber along with
adequate accessibility clearance for servicing and proper
operation. Trim panels or surrounds shall not seal
ventilation openings in the fireplace.
17. Do not use insert if any part has been exposed to or
under water. Immediately call a qualified service technician to inspect the appliance and to replace any part of
the control system and/or any gas control that has been
under water.
18. Do not operate the appliance if any log is broken.
19.
WARNING: Do not operate the appliance with glass
door removed. Replacement of the glass should be
done by a licensed or qualified service person.
20. Cutting any sheet-metal parts of the fireplace, in which
the gas insert is to be installed, is PROHIBITED.
21. A gas appliance must not be connected to a chimney
flue serving a separate solid-fuel burning appliance.
22. If the factory-built fireplace has no gas access hole(s)
provided, an access hole of 1.5 inch (37 mm) or less
23.
The fireplace flue damper can be fully blocked open or
removed for installation of the gas fireplace insert.
24. The fireplace and fireplace chimney must be clean
andin good working order and constructed of
non-combustible materials. The chimney clearouts
must fit properly.
25. Refractory glass doors, screen rails, screen mesh and log
grates can be removed from the fireplace before
installing the gas fireplace insert.
26. Children and adults should be alerted to the hazards of
high surface temperature and should stay away to avoid
burns or clothing ignition.
27. Handle glass door with care to avoid striking or scratching it on hard objects. WARNING: Do not operate
appliance with the glass front removed, cracked or
broken. Replacement of the glass should be done by a
licensed or qualified service person.
28. Installation and repair should be done by a qualified service person. The appliance should be inspected
before use and at least annually by a professional service
person. More frequent cleaning may be required due to
excessive lint from carpeting, bedding material, etc. It is
imperative that control compartments, burners, and
circulating air passageways of the appliance be kept
clean.
29. Young children should be carefully supervised when they in
the same room as the appliance. Toddlers, young children,
and others may be susceptible to accidental contact burns.
A physical barrier is recommended if there are at risk individuals in the house. To restrict access to a fireplace or stove,
install an adjustable safety gate to keep toddlers, young
children, and other at risk individuals out of the room and
away from hot surfaces.
SAFETY SCREEN INFORMATION:
WARNING: A barrier (safety screen) designed to reduce the risk of burns from the
hot viewing glass is provided with this appliance and shall be installed for the
protection of children and other at-risk individuals.
IMPORTANT: Safety Screen must be in place when the fireplace is in operation. If
the barrier becomes damaged, the barrier shall be replaced with the manufacturer's
barrier for this appliance. Any safety screen, guard, or barrier removed for servicing
the appliance, must be replaced prior to operating the appliance.
4
PRODUCT FEATURES AND CODE APPROVAL
PRODUCT SPECIFICATIONS
•
This appliance has been
certified for use with either
natural or propane gas. See
appropriate data plates.
•
This appliance is not for use
with solid fuels.
•
The appliance is approved
for bedroom or bedsitting
room installations.
•
The installation must conform with local codes or, in
the absence of local codes,
with the National Fuel Gas
Code, ANSI Z223.1/NFPA 54,
or the National Gas and
Propane Installation Code,
CSA B149.1.
•
This appliance is mobile
home approved.
•
The appliance must be properly connected to a venting
system.
Off/Pilot/On
Knob
Hi/Lo
Knob
Optional
Remote
Receiver
Blower
On/Off/
Wall Mount Switch
(optional)
Figure 1 - DVI 1000 Insert
CODE APPROVAL
Direct Vent type appliances draw all combustion air from outside of the dwelling through the vent pipe.
These appliances have been listed by OMNI and found to comply with the established standards for DIRECT VENT GAS
FIREPLACE HEATERS in the USA and Canada as follows:
LISTED VENTED GAS FIREPLACE HEATER
TESTED TO: ANSI Z21.88-2014/CSA 2.33-2014, CGA 2.17-M91 (R2009), CSA P.4.1-15 STANDARDS
This appliance may be installed in an aftermarket, permanently located, manufactured home
(USA only) or mobile home, where not prohibited by local codes.
This appliance is only for use with the type of gas indicated on the rating plate.
This appliance is not convertible for use with other gases, unless a certified kit is used.
5
PRE-INSTALLATION INFORMATION
ATTENTION MASSACHUSETTS RESIDENTS:
This Woodbridge Fireplace Inc. product must be installed by a licensed gas fitter.
INSTALLING ABOVE 2000 FEET
•
In the USA, the appliance must be derated 4% for every 1,000 ft above 2,000 ft elevations.
•
In Canada, these appliances are certified for altitudes of 0 – 2000 ft, and must be de-rated by 10 percent for installations
between 2000 and 4,500 ft. (derate an additional 4% for every 1,000 ft. above 4,500 ft. elevations).
ORIFICE SIZES, PRESSURES AND BTUs
NATURAL GAS
Manifold Press: (W.C.)
Maximum Supply Pressure
Minimum Supply Pressure
3.5"
10.5"
4.5"
PROPANE GAS
Manifold Press: (W.C.)
Maximum Supply Pressure
Minimum Supply Pressure
10"
13"
11"
The efficiency rating of this appliance is a product thermal efficiency rating determined under continuous operating conditions and was determined independently of any installed system.
Thermal Efficiency = up to 80%
Model Number
Max. Btu/hr Input
Min. Btu/hr Input
Orifice sizes (as shipped)
DVI 1000
NATURAL
PROPANE
29,000
19,000
28,000
19,000
#37
#52
NOTE: DVI 1000 model insert works without any electrical supply.
Optional blower must have electricity.
INSTALLATION PLANNING
Plan for the installation of your insert. This includes determining the size of fireplace in which unit is to be installed, length of
venting to be used, and finishing details, and whether any optional accessories (i.e. wall switch, or remote control) are desired.
Consult your local building code agency to ensure compliance with local codes, including permits and inspections.
The installer must mechanically attach the marking supplied with the gas fireplace insert to the inside of the fireplace into
which the gas fireplace insert is installed.
6
FIREPLACE AND INSERT DIMENSIONS
•
• ••
Side
Front
•
•
Minimum Fireplace Dimensions
Top
Figure 2 - Minimum Fireplace and Insert Dimensions
L - Front height
M - Front width
N - Depth
O P -
Rear width
Rear height
DIMENSIONS
A
B
C
DVI 1000
24-1/8" 613mm
33-1/8" 841mm
30-1/2" 775mm
D
E
F
G
H
I
J
K
DVI 1000
20-5/8"
12"
32-1/8"
16-1/2"
17-3/4"
20-7/8"
23-1/4"
17-3/8"
524mm
304mm
816mm
419mm
451mm
530mm
591mm
441mm
FIREPLACE
L
23"
M
32"
N
17"
O
23"
P
21"
584mm
813mm
432mm
584mm
831mm
7
GENERAL INSTALLATION INFORMATION
The following factors should be taken into consideration:
• This insert should have sufficient access for its safe operation and maintenance.
• The flow of combustion and ventilation air must not be obstructed.
• Minimum clearances to combustibles, such as mantels, must be maintained. See Figures 3 and 4, pages 9 and 10.
• Never obstruct the front opening of the insert.
• Do not install in the vicinity where gasoline or other flammable liquids may be stored.
• These units can be installed in a bedroom. See National Fuel Gas Code ANSI Z233.1/NFPA 54 (current edition), the
Uniform Mechanical Code (current edition), and Local Building Codes for specific installation requirements.
IMPORTANT: Your direct vent insert was designed to be installed in an existing wood burning fireplace.
The location and clearances are subject to local building codes.
INSERT APPLICATIONS
Before installing the gas fireplace insert, consider the functioning needs of the fireplace. Confirm the size of the fireplace
cavity, the design of the chimney, and the availablility of the gas supply and electricity for the insert fan.
IMPORTANT: Your direct vent insert is designed to be only vented vertically with a minimum height of
10 feet.
CLEARANCES
WARNING
MINIMUM FIREPLACE SIZE/CLEARANCES TO COMBUSTIBLES
The dimensions shown in Figures 3 and 4, pages 9 and 10, are minimum clearances to
maintain when installing this heater. Follow these instructions carefully to ensure safe
installation. Failure to follow instructions exactly can create a fire hazard.
Maintain the following minimum clearances for service and maintenance. See pages 9 and 10.
IMPORTANT: Your direct vent insert was designed to be installed in an existing wood burning fireplace.
The location and clearances are subject to local building codes and the requirements of
the gas supplier.
When the unit is installed into a woodburning freplace, the minimum distance the mantel can be placed above the
freplace is governed by local building codes applicable to woodburning freplaces. Consult local authorities having
jurisdiction for these clearances. The underside of the mantel will become warm. Use only fnishes which are heat
resistant and do not discolor.
8
INSTALLATION
INSERT CLEARANCES
No combustibles (ie: drapes, doors) may be within, or swing within, 36" of the front of the inset.
9
3/
29
3/
Figure 3 - Mantel Clearances
�� �������
MANTEL CLEARANCES
NOTE: The combustible area above the facing must not protrude more than 3/4" from the facing. If it
does, it is considered a mantel and must meet the mantel requirements shown above.
HEARTH REQUIREMENTS
The insert must be installed on a non-combustible hearth extending a minimum of 12" from the fireplace opening (local
codes may require a larger hearth). The hearth must also extend to both sides of the face (see the table above for the exact
width of the face).
9
INSTALLATION
INSERT PLACEMENT
•
Insert must be placed within a code-conforming masonry fireplace or a tested and listed zero-clearance (metal) fireplace.
Repair any fireplace damage prior to installation.
•
Because the insert uses a circulation blower, clean the fireplace, smoke shelf, and chimney before installing. Paint interior
surface of the fireplace with latex paint to further eliminate dust.
•
This heater may be placed in a bedroom. Please be aware of the large amount of heat this appliance produces when
determining a location.
For tight fits you may remove the manifold.
See “Removing the Mainfold,” page 14
Minimum 32" (813mm)
Minimum 23"
(584mm)
The insert protrudes
16.5" (419mm) into
the fireplace.
The gas line
should be installed
prior to insert
placement.
• •
•
Use the leveling
bolts for fireplaces
with recessed floors
Run the on/off switch wires
to the right — behind the
surround panels
Figure 4 - Insert Placement
10
Run the power
cord either side of
the insert along
the face.
INSTALLATION
ZERO-CLEARANCE (METAL) FIREPLACE REQUIREMENTS
The damper and grate must be removed.
•
The smoke shelf internal baffles, screen, refractory, and metal or glass doors may be removed (if applicable).
WARNING
•
•
Do not cut any sheet metal parts of the
fireplace in which this gas fireplace
insert is installed. THIS IS STRICTLY
PROHIBITED!
Do not remove or alter the insulation or any structured rigid frame members (metal sides, floor, door frame, face of the
fireplace, etc.).
�����
Figure 5 - Metal Fireplace Zero-Clearance Requirements
IMPORTANT:Please review the following carefully.
It is normal for inserts fabricated of steel to give off some expansion and/or contraction noises during the start up or cool
down cycle. Similar noises are found with your furnace heat exchanger or car engine.
It is not unusual for your gas fireplace insert to give off some odor the first time it is burned. This is due to the curing of the
paint and any undetected oil from the manufacturing process.
Please ensure that your room is well-ventilated. OPEN ALL WINDOWS DURING INITIAL BURN OFF/
CURING PHASE.
Burn your insert for a least six (6) hours on “HIGH” the first time you use it. Place fan in the “OFF” position during
this time.
11
Read all instructions completely and thoroughly before attempting installation. Failure
to do so could result in serious injury, property damage or loss of life. Operation of
improperly installed and maintained venting systems could result in serious injury,
property damage or loss of life.
NOTICE
WARNING
VENT INSTALLATION
Failure to follow these instructions will
void the warranty.
INSTALLATION PRECAUTIONS
Consult local building codes before beginning the installation. The installer must make sure to select the proper vent system
for installation. Before installing vent kit, the installer must read this insert manual and vent kit instructions.
Only a qualified installer/service person should install venting system. The installer must follow these safety rules:
• Wear gloves and safety glasses for protection.
• Use extreme caution when using ladders or when on rooftops.
• Be aware of electrical wiring locations in walls and ceilings.
The following actions will void the warranty on your venting system:
• Installation of any damaged venting component.
• Unauthorized modification of the venting system.
• Installation of any component part not manufactured or approved by Woodbridge Fireplace Inc..
WARNING
• Installation other than permitted by these instructions.
12
This insert must be vented to the outside. The venting system must NEVER be attached
to a chimney serving a separate solid fuel burning appliance. Each gas appliance must
use a separate vent system. Do not use common vent systems.
VENT INSTALLATION
WARNING
VENT REQUIREMENTS
• Make sure the exhaust pipe on heater connects
to exhaust portion of cap. Attach flex liners. See
Figure 7.
• Do not crimp or rupture liner when bending it into
chimney offsets.
•
The exhaust vent must reline the entire length of chimney and terminate
above chimney top.
•
Vent must meet all vent manufacturer’s requirements when installed.
•
Make sure you have the following before installing unit:
• 3" UL 1777 Listed gas liner for air inlet and exhaust
• Vertical termination kit
Exhaust
Maximum Height
40' (12.9 M)
Minimum Height
10' (3 M)
ALTITUDE CONSIDERATIONS
WARNING
This heater has been tested at altitudes ranging from sea level to 4,500 feet
(Canada), 0-2000 feet (USA). In this testing, heater with standard orifice
burns correctly with just an air shutter adjustment. If you need to resize
orifice for use at high altitude, contact your Woodbridge Fireplace dealer.
Maximum
1' (305mm)
Offset
Failure to adjust air shutter properly may lead to
improper combustion which can create a safety
hazard. Consult your dealer or installer if you
suspect an improperly adjusted air shutter
Inlet
Exhaust
(centered on unit)
Inlet
Figure 6 - Venting Unit
3" UL
1777 Gas Liner
Termination Kit
�
���������
�������
• •
Secure with two (2) screws.
Figure 7 - Connecting Exhaust Pipe to Heater
13
VENT INSTALLATION
MANIFOLD REMOVAL AND INSTALLATION
The manifold is shipped attached to insert. It may be removed to allow tight installation. Manifold may be loosened and rotated for desired pipe location.
Flex Vent
Chimney
Extra 3"
(914mm)
1. Remove brick liner and baffle.
Chimney
2. Remove manifold. Place manifold
in fireplace.
3. Route flex vent through chimney
from above. See Figure 8. Leave
an extra 3" (914mm) at the top.
Flex Vent
4. Attach flex vent to manifold. See
Figure 9. Seal with silicone and
attach with screws.
Manifold
Vent
Termination
Bracket
Nut
Excess
Flex Vent
Manifold
Chimney
Figure 8 - Placing
Manifold Into Fireplace
Figure 9 - Attaching
Flex Vent to Manifold
5. Place manifold in an upright
position. Have someone pull on
the excess flex vent. Figure 10.
Temporarily attach flex vent to
top of chimney. Leave some extra
slack in flex vent.
Slack in
Flex Vent
Manifold
Figure 10 - Pulling On
Excess Flex Vent
14
Chimney
6. Slide insert into place. Guide
the manifold over the insert
until it is fully in place.
Figure 11.
7. Remove any slack from flex
vent. Attach manifold to insert.
Figure 11.
8. Remove any excess slack in
flex line. Attach vent termination. Figure 11.
Excess Slack Taken
Out of Flex Vent
9. Replace
Manifold
baffle and
Bracket
brick liner.
Nut
Insert
Figure 11 - Sliding Insert
Into Place
INSERT INSTALLATION
CHECK GAS TYPE
Use proper gas type for the insert you are installing. If you have conflicting gas type, do not install insert. See dealer where
you purchased the insert for proper insert according to your gas type.
CAUTION
WARNING
INSTALLING GAS PIPING TO INSERT LOCATION
A qualified installer or service person
must connect appliance to gas supply.
Follow all local codes.
For propane/LP units, never connect insert directly to the propane/LP supply. This
burner system requires an external regulator (not supplied). Install the external regulator
between the burner system and propane/LP supply.
INSTALLATION ITEMS NEEDED
Before installing insert and burner system, make sure you have the items listed below.
•
•
•
•
External regulator (supplied by installer) • Piping (check local codes)
• Sealant (resistant to propane/LP gas)
Test gauge connection*
• Sediment trap (optional but recomended)
Tee joint
• Pipe wrench
approved flexible gas line with gas connector (if allowed by local codes — not provided)
* A CSA design-certified equipment shutoff valve with 1/8" NPT tap is an acceptable alternative to test gauge connection.
Purchase the CSA design-certified equipment shutoff valve from your dealer.
For propane/LP connections only, the installer must supply an external regulator. The external regulator will reduce incoming
gas pressure. You must reduce incoming gas pressure to between 11 and 13 inches of water. If you do not reduce incoming
gas pressure, burner system regulator damage could occur. Install external regulator with the vent pointing down as shown
in Figure 12. Pointing the vent down protects it from freezing rain or sleet.
100 gal. (min)
Propane/LP
Supply Tank
CAUTION
External
Regulator
Vent
Pointing
Down
Figure 12 - External Regulator with Vent Pointing
Down (Propane/LP Only)
Use only new black iron or steel pipe.
Internally tinned copper or copper
tubing can be used per National
Fuel Code, section 2.6.3, providing
gas meets hydrogen sulfide limits,
and where permitted by local codes.
Gas piping system must be sized to
provide minimum inlet pressure (listed
on data plate) at the maximum flow rate
(BTU/hr). Undue pressure loss will
occur if the pipe is too small.
When using copper or flex connectors use only fittings
approved for gas connections. The gas control inlet is
3/8" NPT.
15
Only persons licensed to work with
gas piping may make the necessary
gas connections to this appliance.
CAUTION
WARNING
INSERT INSTALLATION
A manual shutoff valve is factory
installed upstream of the appliance.
Union tee and plugged 1 / 8 " NPT
pressure tapping point should be
installed upstream of the appliance.
See Figure 13.
NOTE : The gas line connection may be made using 1/2" rigid tubing or an approved flex connector. Since
some municipalities have additional local codes it is always best to consult your local authorities
and the current edition of the National Fuel Gas Code ANSI.Z223.1, NFPA54. In Canada CAN/CGAB149 (1 or 2) Installation Code.
A listed manual shutoff is factory installed upstream of appliance. Union tee and plugged 1/8" NPT pressure tapping point
should be installed upstream of the appliance. See Figure 13.
Check your building codes for any special requirements for
locating equipment shutoff valve to inserts.
Apply pipe joint sealant lightly to threads. This will prevent
excess sealant from going into pipe. Excess sealant in pipe
could result in clogged burner system valves.
CAUTION
IMPORTANT: The main gas valve is for turning on or shutting off the gas to the insert.
Use pipe joint sealant that is resistant
to liquid petroleum (LP) gas.
We recommend that you install a sediment trap/drip leg in supply line as shown in Figure 13. Locate sediment trap/drip
leg where it is within reach for cleaning. Install in piping system between fuel supply and burner system. Locate sediment
trap/drip leg where trapped matter is not likely to freeze. A sediment trap traps moisture and contaminants. This keeps them
from going into the burner system gas controls. If sediment trap/drip leg is not installed or is installed wrong, burner system
may not run properly.
Approved Flexible
Gas Line Supplied
with Appliance
Sediment Trap/Drip Leg
Tee Joint
Pipe Nipple
Cap
Natural Gas
From Gas Meter
(4.5" W.C. to 10.5" W.C. Pressure)
Propane/LP
��
From
External
Regulator
��
��� (11" W.C. to 13" W.C. Pressure)
�
�
Figure 13 - Gas Connection
16
CHECKING GAS PRESSURE
1.
Check gas type. The gas supply must be the same as
stated on the appliance’s rating decal. If the gas supply
is different from the fireplace, STOP! Do not install
the appliance. Contact your dealer immediately.
2.
Install and attach a flex line provided with
on this appliance to 1/2" gas line.
3.
After completing gas line connection, purge air from
gas line and test all gas joints from the gas meter to
the fireplace for leaks. Use a soap and water solution
or a gas sniffer.
4. To adjust flame height, turn HI/LO knob to HI to get
maximum pressure to burner. Turn HI/LO knob to LO
to get minimum pressure.
5.
To check gas pressures at valve, turn captured screw
counter clockwise 2 or 3 turns and then place tubing to
pressure gauge over test point. Turn unit to high. See
Figure 14. After taking pressure reading, be sure and
turn captured screw clockwise firmly to reseal. Do not
over torque. Check test points for gas leaks with a soap
and water solution.
Pressure
Test “IN”
Pressure
Test “OUT”
HI/LO
Knob
Pilot Adjustment
Screw
Figure 14 - Gas Pressure Check at Gas Valve
WARNING
6. The appliance and its appliance main gas valve must be
disconnected from the gas supply piping system during
any pressure testing of that system at test pressures in excess of 1/2 psi (3.5 kPa). The appliance must be isolated
from the gas supply piping system by closing its equipment
shutoff valve during any pressure testing of the gas supply
piping system at test pressures equal to or less than 1/2 psi.
Do not use open flame to check for
gas leaks.
17
ELECTRICAL INSTALLATION
ELECTRICAL INSTALLATION
ELECTRICAL WIRING
CAUTION
WARNING
This insert will work without any electrical supply. Electricity is only needed if you install a remote wall mounted switch.
Electrical connections should only be performed by a qualified, licensed electrician.
Main power must be off when connecting to main electrical power supply or performing
service. All wiring shall be in compliance with all local, city, and state codes. The
appliance, when installed, must be electrically grounded in accordance with local
codes, or in the absence of local codes, with the National Electrical Code ANSI/ NFPA
70 (latest edition) and Canadian Electrical Code, CSA C22.1.
Label all wires before disconnecting when servicing controls. Wiring errors can cause
improper and dangerous operation.
Verify proper operation after servicing.
REMOTE WALL MOUNTED SWITCH
A remote wall switch and up to fifteen (15) feet of 18 Ga. wire may be used with this appliance. Attach the wall switch in a
junction box at the desired location on the wall. See Figure 15.
NOTE: Extended lengths of wire may cause the fireplace not to function properly. Longer length of wire
is permitted if the wire is made out of larger gauge (diameter) wire. Always check with local code.
DANGER!
THE WALL SWITCH OR WALL THERMOSTAT MUST
NEVER
BE CONNECTED
TO ANY EXTERNAL POWER SUCH AS HOUSEHOLD 110V CIRCUIT!
OPTIONAL REMOTE
WALL SWITCH OR
THERMOSTAT
ON
HI
ON
OFF
PILOT
LO
OFF
TH
TP
TH/TP
Figure 15 - Wiring Diagram for Wall Switch
18
LOG PLACEMENT
WARNING
Before you begin — This unit is supplied with seven (7) ceramic fiber logs. Do not handle these logs with your bare hands.
Always wear gloves to prevent skin irritation from ceramic fibers. After handling the logs, wash your hands gently with
soap and water to remove any traces of fibers.
The positioning of the logs is critical to the safe and clean operation of this heater.
Sooting and other problems may result if the logs are not properly and firmly positioned
in the appliance. Never add additional logs or embellishments such as pine cones or
vermiculite to the heater. Only use the logs supplied with the unit.
Failure to position the parts in accordance with diagrams below or to use only parts
specifically approved for this heater may result in property damage or personal
injury.
INSTALLING LOGS AND ROCK WOOL (EMBER MATERIAL) IN FIREBOX
1. Open front door of firebox.
2. Break up rock wool (ember material) into dime-sized pieces. Place evenly across burner surface and mesh of grate.
Do not exceed 1" depth of coverage. See Figure 16
Rock Wool
Figure 16 - Rock Wool Placement
3. Carefully remove seven (7) logs from wrapping.
4. Place rear log (#1) against back of firebox. See Figure 17.
Figure 17 - Installing Rear Log #1
19
LOG PLACEMENT
5. Install left base log (#2). See Figure 18.
Left Base Log (#2)
Figure 18 - Installing Left Base Log #2
6. Place right base log (#3) to the right of rear log (#1). See Figure 19.
Right
Base
Log
(#3)
Figure 19 - Installing Right Base Log #3
7. Place right center log (#4) on top pin of the right base log (#3). See Figure 20.
Right Center Log
(#4)
Figure 20 - Installing Right Center Log #4
20
LOG PLACEMENT
8. Set left center log (#5) on the left base log (#2) pin. See Figure 21.
Left Center
Log (#5)
Figure 21 - Installing Left Center Log #5
9. Place one end of center top log (#6) on rear log (#1). Line up hole in bottom of center top log (#6) with pin
on rear log (#1). See Figure 22.
Center Top
Log (#6)
Figure 22 - Installing Center Top Log #6
21
LOG PLACEMENT
10. Lay top right log (#7) across rear log (#1) and right center logs #4. Place the log on two (2) pins provided.
See Figure 23.
Top Right
Log (#7)
Figure 23 - Installing Top Right Log #7
11. Lightly cover space between logs and burner with small pieces of rock wool for a better burner flame and glow.
22
TRIM INSTALLATION
ASSEMBLING TRIM
1. Lay out trim and “L” brackets on floor.
See Figure 24.
Top Trim Piece
2. Put trim together at 45° angles to form
a corner. Insert “L” bracket into slots
in back of trim. Tighten screws with
flat head screwdriver. See Figure 25.
Make sure there are no gaps at the 45°
angle.
“L” Brackets
Side Trim Pieces
INSTALLING TRIM
1. Slide trim over surround. See Figure
25.
Figure 24 - Aligning Trim on Floor
2. Tighten the seven (7) machine screws
located around the perimeter to secure
the trim to the surround.
Surround
Top of
Trim
Screws
Trim
Back of
Trim
“L”
Bracket
��
�
Figure 25 - Installing
trim on the surround
23
dvi screen.pdf 1 22/08/2014 3:40:13 PM
1. Locate the four (two upper and two lower) vertical
slots in the gas insert on both sides of the glass
door.
2. Locate the corresponding vertical hooks on the
back of the filigree face.
NOTICE
INSTALLING FACING
Before installing the facing remove all
fingerprints from the glass door and
facing w ith a 50/50 vinegar and water
solution. Any fingerprints left on the
glass or the facing will be permanent
when heater is lit.
3. Place the facing assembly in front of the appliance
and align the hooks with the slots.
4. Position the facing so the hooks are inserted into
the slots and then allow the facing to drop down
firmly inside the slots.
5. The photograph below shows correctly engaged
hook inside of the slot.
••
•
Filigree
Facing
Safety Screen
attached to the
Filigree Facing
Figure 27 - Installing Filigree Facing
24
SAFETY SCREEN REPLACEMENT
WARNING: A barrier (safety screen) designed to reduce the risk of burns from the
hot viewing glass is provided with this appliance and shall be installed for the
protection of children and other at-risk individuals.
IMPORTANT: Safety Screen must be in place when the fireplace is in operation. If
the barrier becomes damaged, the barrier shall be replaced with the manufacturer's
barrier for this appliance. Any safety screen, guard, or barrier removed for servicing
the appliance, must be replaced prior to operating the appliance.
•
25
OPERATING INSTRUCTIONS
WARNING
FOR YOUR SAFETY READ BEFORE LIGHTING
If you do not follow these instruction
exactly, a fire or explosion may result
causing property damage, personal
injury or loss of life.
A. This appliance is equipped with a pilot piezo ignition system. Follow these instructions exactly to
light pilot.
B. BEFORE OPERATING smell all around the appliance area for gas. Be sure to smell next to the floor
because some gas is heavier than air and will settle on the floor.
WHAT TO DO IF YOU SMELL GAS:
• Turn off all gas to the appliance.
• Open windows.
• Do not attempt to light any appliance.
• Do not touch any electric switch; do not use any phone in your building.
• Immediately call your gas supplier from a neighbor's phone. Follow the gas supplier's instructions.
• If you cannot reach your gas supplier, call the fire department.
C. Use only your hand to push in, or turn the gas control knob. Never use tools. If the knob will not push in or
turn by hand, don't try to repair it. Call a qualified service technician. Force or attempted repair may result
in a fire or explosion.
D. Do not use this appliance if any part of it has been under water. Immediately call a qualified service technician to inspect the appliance and to replace any part of the control system and any gas control that has
been under water.
INITIAL LIGHTING
Purge air from the supply line as follows:
• Open main shutoff valve.
• Unscrew main pressure test point.
• Leave inlet test screw open until gas comes in.
• When gas is flowing, tighten inlet screw immediately.
WARNING
LIGHTING PILOT FOR THE FIRST TIME
Never use an open flame to
check for gas leak.
LEAK TESTING
1.
Follow the pipe from the gas supply line connection to the gas valve. Check connection for leaks with
soap and water mixture.
2.
Next check for gas leaks at the burner thread inlet with soap and water mixture.
3.
Check the pilot for gas leaks with soap and water mixture.
Continued on next page
26
OPERATING INSTRUCTIONS
LEAK TESTING (continued)
You may check for gas leaks with the following methods only:
• Soap and water solution
• An approved leak testing spray
WARNING
LIGHTING PILOT FOR THE FIRST TIME
T
If using a soap and water
solution to test for leaks,
DO NOT spray solution onto
control body.
• Electronic sniffer
Check for gas leaks in each of the following locations:
• Pipe from the gas supply line connection to the gas valve
• Burner thread inlet
• Field made joints
• Pilot
• Factory made joints
• Each joint or connection
• All joints on valve and control body
NOTE: Remove any excessive pipe compound from the connections. Excessive pipe compound can
set off electronic sniffers.
WARNING
LIGHTING PILOT
The control has an interlock device that does not allow the lighting of the insert up
to the moment the safety device of the flame has not interrupted the gas flow. After
that period of time (when the magnet is closed), it is possible to start the lighting
operation.
The gas control knob is designed to be operated by hand. DO NOT use any tools
during this operation. Damaged knobs may result in serious injury.
1. Depress and turn knob counterclockwise
to pilot position.
If the pilot does not stay lit, repeat steps 1 and 2.
�����
�
��
2. Depress fully and hold pilot gas knob. The electronic ignitor will automatically ignite the pilot.
Keep knob fully depressed for a few seconds. Release
and check that pilot continues to burn.
��
���
��
WARNING
Figure 29 - Pilot Position
If the knob does not “pop” out to
its original position when released,
turn off gas to appliance and contact
qualified service technician.
27
OPERATING INSTRUCTIONS
LIGHTING BURNER
T
MAIN BURNER SWITCH
The “ON/OFF/REMOTE” switch for the main burner can be found on the right side of insert surround. This
switch allows you to turn on and to turn off the main burner without using the gas valve knob. Make sure the
button is in the “ON” position to light the main burner. See Figure 30.
LIGHTING THE BURNER
to the “ON” position. See Figure 31. It will take less
Depress and turn the knob counterclockwise
than four (4) seconds for the burner to ignite.
PILOT POSITION
Depress and turn knob to pilot position to keep burner off while maintaining the pilot light. See Figure 32.
��
�����
��
�
���
���
�
��� �
���
��
��
���
��
Figure 30 On/Off/Remote Switch
��
Figure 31 - On Position
Figure 32 - Pilot Position
TO TURN OFF GAS
���
to “OFF”
���
�
�
Depress and turn knob clockwise
position. See Figure 33.
��
���
��
Figure 33 - Off Position
ADJUSTING BLOWER SPEED
The internal blower helps transfer heat from heater into room.
It will not turn on until heater is up to temperature (approximately 10 minutes after starting).
To turn blower off, turn knob all the way counter-clockwise
. One click clockwise turns blower to high speed.
from high position
Turning knob clockwise
decreases speed of blower. See Figure 34.
Figure 34 - Blower Knob
28
CLEANING AND MAINTENANCE
Make sure the gas valve knob is in the “OFF” position. Wait at least five (5) minutes before starting maintenance.
VENTING SYSTEM
A qualified agency should examine the venting system annually.
CAUTION
CLEANING GLASS
Clean the ceramic glass periodically. Condensation will sometimes form on the glass during a cold startup. This is normal for
all gas fireplaces and inserts. This condensation often attracts
dust and lint to the surface of the glass. The initial paint curing
of the appliance can also leave a slight film on the glass. This
is a temporary problem.
Let glass cool before cleaning. Do not
clean glass when it is hot. Damage
could occur.
Your should clean the glass after the first two weeks of use. After that, you should clean the glass no more than two or three times
a season. Use a mild glass cleaner to clean the door. Do not use abrasive cleaners. They will damage the glass surface.
PILOT AND BURNER FLAMES
Visually check pilot and burner flames periodically. See Figure 35 for typical burner flame.
There is no air adjustment on the main burner. The air shutter is preset at the factory. SSee Figure 36 for typical pilot flame.
Thermocouple
Thermopile
•
Figure 35 - Typical Burner Flame
Figure 36 - Typical Pilot Flame
2.
Vacuum burner compartment thoroughly.
3.
Vacuum any dust off logs.
4.
Remove any lint from main burner and pilot.
5.
Carefully replace log set, and embers in their correct
positions. See pages 19 through 22 .
6.
Replace door (if it has been removed).
7.
Relight pilot. See page 27.
8.
Turn on main burners.
WARNING
1. Carefully remove log set, and embers from combustion
chamber.
Make sure that clearances to
combustibles leave enough room for
maintenance and service.
WARNING
FIREBOX CLEANING
Carefully reassemble and reseal
insert properly after any cleaning
or servicing.
29
GLASS REPLACEMENT
WARNING
CAUTION
NOTE: Use only original Woodbridge Fireplace replacement parts.
Always use gloves when handling
broken glass.
1. Put on gloves. Remove frame from insert by removing
three nuts, washers and springs. See Figure 37.__
--
Make sure the glass panel edges
do not touch any metal parts during
thermal expansion.
Frame
stud
spring
washer
3
nut
2.
3.
4.
5.
Carefully remove the door with brocken glass. See Figure 37.
Wrap new glass with tadpole gasket. See Figure 38.
Plase new glass in frame.
Slide door back down onto insert and fasten. See Figure 38.
•
•
Glass Frame
•
Gasket
Figure 37 - Removing Glass Door
Correct installation
of glass frame:
Glass
Figure 38 - Replacing Glass (Inside of Frame Shown)
30
3/16"
MAINTENANCE
MAINTAINING YOUR HEATER’S APPEARANCE
Fingerprints or other marks left on optional gold or nickel surface may become etched in place if they are not wiped clean
prior to turning stove on. Clean gold or nickel with a 50/50 vinegar and water solution and soft cloth soft cloth.
NOTE: Make sure heater is cool before cleaning. Using cleaners other than a 50/50 vinegar and water
solution may leave a film that becomes permanently etched into the gold or nickel.
YEARLY SERVICE PROCEDURE
Thermocouple
Failure to inspect and maintain heater may lead to improper combustion and a
potentially dangerous situation. A qualified technician should do the following
once a year.
Thermopile
1. Check pilot flame. Flame should touch approximately 3/8" of the top of thermopile and touch top of thermocouple. See Figure 39. If not, contact dealer
for service.
2. Turn gas control knob to “OFF” position to shut off gas to heater. See step “To
Turn Off Gas”, page 28. Let heater cool for 15 minutes. Remove faceplate
(see instructions included with face plate) and glass. See page 30.
3. Carefully remove log set. If logs are severely deteriorated, replace logs. Check
logs for sooting. A small amount of soot along bottom of logs is normal. If Figure 39 - Before taking unit
excessive sooting is found, heater must be adjusted. Contact dealer where apart, check pilot flame. Flame
should touch thermocouple
you bought heater.
and thermopile
4. Clean burner and burner ports. Inspect the following. See Figure 40:
•
Check burner ports for cracks, warpage and corrosion.
•
Make sure burner assembly is not warped or damaged.
•
Check firebox and area around pilot to make sure there is no warping or damage.
If any problem is found, do not use heater. Contact your dealer for service.
Check walls and
ceiling of firebox for
deterioration
Check burner ports
Make sure burner is
not warped or damaged
• •
•
Figure 40 - Checking Burner Ports, Burners, Walls, and Ceiling of Unit
Continued on Next Page
31
MAINTENANCE
5. Replace log set and rock wool per instructions on pages 19-22. Replace glass. Make sure gasket along perimeter of glass
contacts face of firebox and forms an airtight seal. Realign if airtight seal is not formed. Replace glass and glass frame
if damaged.
6. Inspect area behind access door. Clean if necessary. Check gas control valve and all gas lines. If damaged, do not use
heater. Contact your dealer.
7. Start pilot and turn on main burner. Flames should be orange/yellow and not touch top of firebox. If pilot or main burner
do not burn correctly, contact your dealer for service. Monitor blower operation.
32
BLOWER
BLOWER
FAN ASSEMBLY DIAGRAMS
NOTE: Unplug power cord before servicing. The
blower is attached to the insert bottom
and back with Velcro. To remove blower
for servicing, pull away from Velcro and
disconnect wires.
Velcro
Strips
Spade
Terminals
Green
Ground
Wire
Switch Speed Control
Control Shaft
Bracket
Blower
Plug-In
Screw
Control
Knob
Exhaust Port
CAUTION
�����
��� �����
Locknut
Duplex Outlet
(Located underneath firebox floor against
lower right outside wall, as shown on page 5)
Label all wires prior to disconnection
when servicing controls. Wiring errors
can cause improper and dangerous
operation. Verify proper operation
after servicing.
Figure 41 - Fan wire assembly diagram
WARNING
Electrical Grounding Instructions
The appliance is equipped with a three-prong (grounding) plug for
your protection against shock hazzard and should be plugged into a
properly grounded three-prong receptacle. Do not cut or remove the
grounding prong from this plug.
33
REPLACEMENT PARTS
2
3
4
1
5
6
8
7
16
14
15
10
9
13
11
12
17
20
18
19
Continued on Next Page
34
REPLACEMENT PARTS
21
22
24
26
23
25
27
Continued on Next Page
35
REPLACEMENT PARTS
WARNING
28
36
Any parts that need to be replaced must be
ordered from the manufacturer. Do not use
substitute materials.
REPLACEMENT PARTS
REPLACEMENT PARTS ARE AVAILABLE THROUGH YOUR RETAILER
DVI1000
Item Description
QTY
Natural
Propane
SIT Pilot Assembly
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
C100003
C100013
E100012P
W100100P
W500026P
E100020P
E100017P
C100019
A10000
E100018L
E100019
E100018R
C100001
W500027P
I100015
G100028
C100008
C100009
A100014
E100111
C100004
C100013
E100012P
W100100P
W500026P
E100020P
E100017P
C100019
A10000
E100018L
E100019
E100018R
C100002
W500027P
I100015
G100028
C100008A
C100009
A100014
E100112
Rear Log
Left Base Log
Right Base Log
Left Center Log
Right Center Log
Center Top Log
Top Right Log
1
1
1
1
1
1
1
E500001
E500002
E500003
E500004
E500005
E500006
E500007
E500001
E500002
E500003
E500004
E500005
E500006
E500007
1
E500010
E500010
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
Ignition Switch w/cable
Insert Top
Vent Manifold
Burner Weldment
Log Support
Burner Front Cover
Burner Tube
Optional Wall Switch
Left Brick Liner Panel
Rear Brick Liner Panel
Right Brick Liner Panel
Main Gas Valve
Glass Frame
Glass Frame Gasket
Ceramic Glass
Ventury
Flexhose w/Shutoff Valve
Thermostat Blower
Orifice
WARNING
Failure to position the
parts in accordance
with these diagrams
or failure to use only
parts
specifically
approved with this
appliance may result
in property damage or
personal injury.
Logs
21
22
23
24
25
26
27
Facing
28
Filigree Face Assembly
with Safety screen
This list contains replaceable parts used in your firebox.
All replacement parts should be ordered from your installer or from Woodbridge Fireplace Inc.
at 1-905-564-3001 or on-line at www.woodbridgefp.com
37
WARNING
WARNING
TROUBLESHOOTING
Turn appliance OFF and allow to cool
before servicing. Only a qualified
service person should service and
repair the heater.
Note: All troubleshooting items are listed in order of operation.
OBSERVED PROBLEM
POSSIBLE CAUSE
REMEDY
Spark ignitor will not light the
pilot after repeated pressing of
spark ignitor.
1. Battery needs replacing
2. Defective ignitor
1. Replace battery
2. Check connections to ignitor. Replace
ignitor if ignitor connections are good,
but there is no spark.
3. Check for spark arcing from the electrode to pilot. Adjust and retighten.
3. Misaligned spark electrode
Pilot will not stay lit.
1. Defective thermocouple.
Loose thermocouple
2. Air in gas line
3. No gas
1. Check for proper connection of thermocouple to rear of valve.
2. Bleed line. Contact dealer
3. Check shutoff valve and gas supply
(LPG tank)
Burner will not light when valve
and burner switch are both on.
1. Defective switch
1. Check switch connections. Jump wires
at switch.
2. Check connections to valve. Contact
dealer.
3. Turn up thermostat to start unit. Check
thermostat connections.
2. Defective thermopile
3. Thermostat set too low/defective
Glass fogs up
1. Normal condition
1. Allow appliance to warm up. Glass will
clear. Additives in the gas may dirty
glass. Clean glass when cool.
Blue flames
1. Normal during start up
1. Flames will yellow as appliance
heats up.
Sooting
1. Flame impingement
1. Check log position. Open shutters to
increase primary air.
38
INSTALLATION RECORDS
THE FOLLOWING INFORMATION MUST BE RECORDED BY THE INSTALLER FOR WARRANTY
PURPOSES AND FUTURE REFERENCE.
WOODBRIDGE FIREPLACE
Model: _____________________________
Name of Owner:
Name of Installer:
Address:
Address:
Phone:
Phone:
Name of Dealer:
Address:
Phone:
39
WARRANTY INFORMATION
THE FOLLOWING INFORMATION MUST BE RECORDED BY THE INSTALLER FOR WARRANTY
PURPOSES AND FUTURE REFERENCE.
Always specify model and serial numbers when communicating with the factory.
Model
Serial No
Purchased From
Installed by
Date of Purchase
Date of Installation
LIFETIME WARRANTY
The following components are warranted for life to the original owner, subject to proof of purchase: Firebox, Combustion Chamber, Heat Exchanger, Grate and Stainless Steel Burners.
FIVE YEAR WARRANTY
The following components are warranted five (5) years to the original owner, subject of proof of purchase: Ceramic Fiber Logs.
ONE YEAR WARRANTY
The following components are warranted one (1) year, subject of proof of purchase: Thermostat Blower.
Woodbridge Fireplace Inc. warrants the components and materials in your gas appliance to be free from manufacturing and
material defects for a period of two years from date of installation. After installation, if any of the components manufactured by
Woodbridge Fireplace Inc. in the appliance are found to be defective in materials or workmanship, Woodbridge Fireplace Inc.
will, at its option, replace or repair the defective components at no charge to the original owner. Woodbridge Fireplace Inc. will
also pay for reasonable labor costs incurred in replacing or repairing such components for a period of two years from date of
installation. Any products presented for warranty repair must be accompanied by a dated proof of purchase.
This Limited Lifetime Warranty will be void if the appliance in not installed by a qualified installer in accordance with the installation instructions. The Limited Lifetime Warranty will also be void if the appliance is not operated and maintained according to
the operating instructions supplied with the appliance, and does not extend to (1) firebox/burner assembly damage by accident,
neglect, misuse, abuse, alterations, negligence of others, including the installation thereof by unqualified installers, (2) the costs
of removal, reinstallation or transportation of defective parts on the appliance, or (3) incidental or consequential damage. All
service work must be performed by an authorized service representative.
This warranty is expressly in lieu of other warranties, express or implied, including the warranty of merchantability of fitness for
purpose and of all other obligations or liabilities. Woodbridge Fireplace Inc. does not assume for it any other obligations or liabilities in connection with sale or use of the appliance. It states that do not allow limitations on how long an implied warranty lasts,
or do not allow exclusion of indirect damage, those limitations of exclusions may not apply to you. You may also have additional
rights not covered in the Limited Lifetime Warranty.
Woodbridge Fireplace Inc. reserves the right to investigate any and all the claims against the Limited Lifetime Warranty and
decide upon method of settlement.
For information about this warranty, contact:
KEEP THIS FOR WARRANTY
REV. 11.2017
Woodbridge Fireplace Inc.
1305 Meyerside Dr., Mississauga
Ontario, Canada L5T 1C9
Tel.: 1-905-564-3001
www.woodbridgedealer.com