Health & Safety, Use & Care and Installation guide
AWG 1112 /PRO
AWG 1112 S/PRO
www.whirlpool.eu/register
ENGLISH (Original Instruction for Use) . . . . . . . . . 3
2
EN
ENGLISH
HEALTH & SAFETY, USE & CARE
and INSTALLATION GUIDES
THANK YOU FOR BUYING A WHIRLPOOL PRODUCT.
In order to receive a more complete assistance,
please register your appliance on www.whirlpool.eu/register
Index
Health and Safety Guide
SAFETY INSTRUCTIONS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
DECLARATION OF CONFORMITY. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Use and Care guide
PRODUCT DESCRIPTION. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
APPLIANCE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
DETERGENT DISPENSER. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
CONTROL PANEL. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
TECHNICAL DATA FOR WATER CONNECTION. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
DOOR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
DRUM LIGHT (if available) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
ACCESSORIES. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
HOW TO USE THE APPLIANCE. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
FIRST TIME USE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
DAILY USE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
PROGRAMMES AND OPTIONS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
3
FUNCTIONS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
INDICATORS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
DOSING AID / FIRST USE. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
DOSING AID / DAILY USE. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
SAVING TIPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
CLEANING & MAINTENANCE. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
CLEANING THE OUTSIDE OF THE WASHING MACHINE. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
CHECKING THE WATER SUPPLY HOSE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
CLEANING THE MESH FILTERS IN THE WATER SUPPLY HOSE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
CLEANING THE DETERGENT DISPENSER. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
CLEANING THE WATER FILTER / DRAINING RESIDUAL WATER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
TRANSPORT AND HANDLING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
TROUBLESHOOTING. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
DOOR – HOW TO OPEN IT IN CASE OF A FAILURE, TO TAKE OUT YOUR LAUNDRY. . . . . . . . . . . . . . . . . . . . . . . . 42
AFTER SALES SERVICE. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Installation guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
4
EN
Health and Safety Guide
SAFETY
INSTRUCTIONS
device, such as a timer, or
separate remote controlled
system.
 This appliance is intended to
be used in public areas and
applications such as: staff
kitchen areas in shops, offices
and other working
environments; farm houses; by
clients in hotels, motels, bed &
breakfasts and other
residential environments.
 Do not load the machine
above the maximum capacity
(kg of dry cloth) indicated in
the programme table.
 Do not use the appliance
outdoors.
 Do not use any solvents (e.g.
turpentine, benzene),
detergents containing
solvents, scouring powder,
glass or general purpose
cleaners, or flammable fluids;
do not machine wash fabrics
that have been treated with
solvents or flammable liquids.
 Move the appliance without
lifting it by the worktop or top
lid.
 Installation, including water
supply (if any) and electrical
connections and repairs must
be carried out by a qualified
technician. Do not repair or
replace any part of the
appliance unless specifically
stated in the user manual. Keep
children away from the
installation site. After
unpacking the appliance, make
sure that it has not been
damaged during transport. In
the event of problems, contact
the dealer or your nearest
After-sales Service. Once
installed, packaging waste
(plastic, styrofoam parts etc.)
must be stored out of reach of
children - risk of suffocation.
The appliance must be
disconnected from the power
supply before any installation
operation - risk of electric
shock. During installation,
INSTALLATION
make sure the appliance does
 The appliance must be
not damage the power cable handled and installed by two
risk of fire or electric shock.
or more persons - risk of injury. Only activate the appliance
Use protective gloves to
when the installation has been
unpack and install - risk of cuts. completed.
If you want to stack a dryer on
 In the event of failure, only
top of your washing machine,
original spare parts must be
first contact our After-Sales
used. Repairs must be carried
Service or your specialist dealer out by our authorised After
to verify whether this is
Sales Service.
possible. This is only possible if
 Do not install your appliance
the dryer is attached to the
where it may be exposed to
washing machine by means of extreme conditions, such as:
appropriate stacking kit
PERMITTED USE
poor ventilation, temperatures
available through our Afterbelow 5 °C or above 35 °C.
 CAUTION: The appliance is
 When installing the
not intended to be operated by Sales Service or your specialist
dealer.
appliance
make sure that the
means of an external switching
 CAUTION: Read the
instructions before using
appliance.
Before using the appliance,
read these safety instructions.
Keep them nearby for future
reference.
These instructions and the
appliance itself provide
important safety warnings, to
be observed at all times. The
manufacturer declines any
liability for failure to observe
these safety instructions, for
inappropriate use of the
appliance or incorrect setting
of controls.
 Very young children
(0-3 years) should be kept away
from the appliance. Young
children (3-8 years) should be
kept away from the appliance
unless continuously
supervised. Children from
8 years old and above and
persons with reduced physical,
sensory or mental capabilities
or lack of experience and
knowledge can use this
appliance only if they are
supervised or have been given
instructions on safe use and
understand the hazards
involved. Children must not
play with the appliance.
Cleaning and user
maintenance must not be
carried out by children without
supervision.
Never open the door forcibly or
use it as a step.
5
four feet are stable and resting
on the floor, adjusting them as
required, and check that the
appliance is perfectly to level
using a spirit level.
 If the appliance is being
installed on wood or “floating”
floors (certain parquet and
laminate materials), secure a
60 x 60 x 3 cm (at least) sheet of
plywood to the floor then
place the appliance on top of
this.
 Connect the water inlet
hose(s) to the water supply in
accordance with the
regulations of your local water
company.
 For cold fill only models: do
not connect to the hot water
supply.
 For models with hot fill: the
hot water inlet temperature
must not exceed 60 °C.
 The washing machine is
fitted with transport bolts to
prevent any possible damage
to the interior during transport.
Before using the machine, it is
imperative that the transport
bolts are removed. After their
removal, cover the openings
with the 4 enclosed plastic
caps.
 After installation of the
device, wait a few hours before
starting it so that it acclimates
to the environmental
conditions of the room.
 Make sure that the
ventilation openings in the
base of your washing machine
(if available on your model) are
not obstructed by a carpet or
other material.
 Use only new hoses to
connect the appliance to the
water supply. The old hose-sets
should not be reused.
 The supply water pressure
must be in the 0.1 - 1 Mpa
range.
6
ELECTRICAL WARNINGS
 It must be possible to
disconnect the appliance from
the power supply by
unplugging it if plug is
accessible, or by a multi-pole
switch installed upstream of
the socket in accordance with
the wiring rules and the
appliance must be earthed in
conformity with national
electrical safety standards.
 The appliance shall be
disconnected from its power
source during service and
when replacing parts.
Furthermore the removal of
the plug must be such that an
operator can check from any of
the points to which they have
access that the plug remains
removed.
 Do not use extension leads,
multiple sockets or adapters.
The electrical components
must not be accessible to the
user after installation. Do not
use the appliance when you
are wet or barefoot. Do not
operate this appliance if it has a
damaged power cable or plug,
if it is not working properly, or
if it has been damaged or
dropped.
 If the supply cord is
damaged, it must be replaced
with an identical one by the
manufacturer, its service agent
or similarly qualified persons in
order to avoid a hazard - risk of
electric shock.
CLEANING AND
MAINTENANCE
 WARNING: Ensure that the
appliance is switched off and
disconnected from the power
supply before performing any
maintenance operation; never
use steam cleaning
equipment - risk of electric
shock.
 For the details of inspections
and maintenance required for
safe operation, please see the
Use and Care Guide.
DISPOSAL OF PACKAGING
MATERIALS
The packaging material is
100% recyclable and is marked
with the recycle symbol .
The various parts of the
packaging must therefore be
disposed of responsibly and in
full compliance with local
authority regulations
governing waste disposal.
DISPOSAL OF HOUSEHOLD
APPLIANCES
This appliance is manufactured
with recyclable or reusable
materials. Dispose of it in
accordance with local waste
disposal regulations. For
further information on the
treatment, recovery and
recycling of household
electrical appliances, contact
your local authority, the
collection service for
household waste or the store
where you purchased the
appliance. This appliance is
marked in compliance with
European Directive 2012/19/
EU, Waste Electrical and
Electronic Equipment (WEEE).
By ensuring this product is
disposed of correctly, you will
help prevent negative
consequences for the
environment and human
health.
The symbol on the product
or on the accompanying
documentation indicates that
it should not be treated as
domestic waste but must be
taken to an appropriate
collection center for the
recycling of electrical and
electronic equipment.
EN
DECLARATION
OF CONFORMITY
Mr. Stefano Demattè, Global Platform Leader, Horizontal Axis Washers, representative of
Whirlpool EMEA S.p.A
Via Carlo Pisacane n.1, 20016 Pero (MI), Italy
declare under our sole responsibility that the product
washing machine
WHIRLPOOL
AWG 1112 /PRO
AWG 1112 S/PRO
12NC Code:
859991545620
859991538480
to which this declaration relates is in conformity with the following standard(s) or other normative document(s)
EN 60335-1:2012+A11:2014+AC:2014
EN 50571:2013
EN 61770:2009
EN 62233:2002+Ber.1:2008
EN 55014-1: 2006+A1:2009+A2:2011
EN 55014-2: 1997+A1:2001+A2:2008
EN 61000-3-2: 2014
EN 61000-3-3: 2013
following the provisions of Directive(s):
2006/42/EC Machinery Directive
2014/30/EU Electromagnetic Compatibility Directive
2011/65/EU RoHS Directive
Fabriano, 22/09/2017
Stefano Demattè
Global Platform Leader
Horizontal Axis Washers
Year of CE Marking: 2017
The noise level of the washing machine is below 70 dB(A).
7
Use and Care guide
PRODUCT
DESCRIPTION
APPLIANCE
1.
2.
3.
4.
5.
1.
2.
3.
4.
5.
6.
Worktop
Detergent dispenser
Control panel
Door handle
Door
Water filter / Emergency drain hose
(if available) - behind plinth 7. Plinth (removable)
8. Adjustable feet (4)
6.
7.
8.
DETERGENT DISPENSER
1. Main wash compartment
• Detergent for the main wash
• Stain remover
• Water softener
2. Prewash compartment
• Detergent for the prewash
3. Softener compartment
• Fabric softener
• Liquid starch
Pour softener or starch solution only up to the
“MAX” mark.
4. Release button
(press to remove the detergent dispenser for
cleaning)
8
EN
Detergent recommendations for various types of laundry
White robust laundry
(cold-95°C)
Heavy duty detergents
Mild detergents containing whitener and/or optical
White delicate laundry
(cold-40°C)
brighteners
Detergents containing whitener and/or optical brighteLight/pastel- shaded colours (cold-60°C)
ners
Colour detergents without whitener / optical brighteIntensive colours
(cold-60°C)
ners
Black/dark colours
(cold-60°C)
Special detergents for black/dark laundry
CONTROL PANEL
13.
12.
MAX
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
1.
2.
3.
4.
5.
On/Off button (Reset/Drain if long pressed)
Programme button
Colours 15° button
Fresh Care button
Dosing Aid button (Dosing Aid settings if long
pressed)
6. Knob (Turn to select / Press to confirm)
7. Start delay button
8. Temperature button
9. Spin speed button
10.Options button (Key lock if long pressed)
11.Start/Pause button
12.Display
13.Programmes area
9
TECHNICAL DATA FOR WATER
CONNECTION
WATER CONNECTION
WATER SUPPLY
Cold
WATER TAP
3/4” threaded hose connector
MINIMUM WATER SUPPLY PRESSURE
100 kPa (1 bar)
MAXIMUM WATER SUPPLY PRESSURE
1000 kPa (10 bar)
10
EN
DOOR
To open the door, pull the handle
To close the door, hold the handle and push so that
you can hear it click shut.
DRUM LIGHT (if available)
• During programme selection: the light goes on
for laundry loading
• After programme start, the light fades on and off
while the laundry load is detected.
• After programme end, when you open the door,
the light goes on for a while for unloading the
laundry. Then it goes off to save energy; touch
any button to switch it on again.
ACCESSORIES
Contact our After-Sales Service to check if the
following accessories are available for your washing
machine (and dryer) model
STACKING KIT SHELF
by which your dryer can be fixed on top of your
washing machine to save space and to facilitate
loading and unloading your dryer in the higher
position.
11
HOW TO USE
THE APPLIANCE
FIRST TIME USE
If you plug in the washing machine, it will switch
on automatically.
To remove residues from manufacturing,
1.
Select programme “Cotton” with temperature
95°C. Consider the instructions in paragraph “DAILY
USE”.
2. Add a small amount of heavy duty detergent
(maximum 1/3 of the quantity the detergent
manufacturer recommends for lightly soiled
laundry) to the main wash compartment of the
detergent dispenser.
3. Start the programme without adding any
laundry. See information on how to select and start
a programme in paragraph “DAILY USE”.
12
EN
DAILY USE
SORTING YOUR LAUNDRY
1. REMOVE ALL OBJECTS FROM
POCKETS
• Coins, pins etc. can damage your
laundry as well as parts of the washing
machine.
• Objects like paper handkerchiefs will tear into
small pieces which must be removed manually
after the wash.
2. CLOSE ZIP FASTENERS,
BUTTONS OR HOOKS. TIE LOOSE
BELTS OR RIBBONS TOGETHER.
• Wash small items (e.g. nylon stockings, belts etc.)
and items with hooks (e.g. bras) in a laundry bag
or pillow case with zip fastener. Always remove
curtain rings, or wash curtains with the rings
safely tied inside a cotton bag.
3. TYPE OF FABRIC / CARE LABEL SYMBOL
Cottons, mixed fibres, easy care / synthetics, wool,
handwash items.
• Colour
separate coloured and white items. Wash new
coloured articles separately.
• Size
Wash items of different sizes in the same
wash load, to improve washing efficiency and
distribution of the articles in the drum.
• Delicates
Wash delicate items separately; they require
gentle treatment.
13
HOW TO USE THE WASHING MACHINE
1. LOAD LAUNDRY
• Open the door and load the laundry.
Observe the maximum load sizes given in
the programme chart.
2. CLOSE DOOR
• Make sure that no laundry gets
stuck between door glass and
rubber seal.
• Close the door so that you can hear it click shut.
Find more information regarding programmes in
the Programme Chart.
Change temperature, if needed
If you want to change the temperature
indicated on the display, make sure that the
Temperature button « lights up.
Turn the knob to select the desired temperature,
then press the knob to confirm.
3. OPEN WATER TAP
• Make sure that the washing machine is
connected to the mains.
• Open the water tap.
4.
SWITCH ON WASHING MACHINE
• Press the On/Off button until the
programme button lights up. An
animation will appear, and there will be a sound.
Afterwards the washing machine is ready to be
operated.
• The programme setting which you used last will
appear on the control panel.
5. SET THE DESIRED PROGRAMME
GUIDED MODE
the button light will guide you through setting a
programme in the following order: selection of
programme / temperature / spin speed / options.
As soon as you confirm a selection by pressing the
knob, the button light will jump to the next step.
Select programme
Make sure that the programme button lights up.
Turn the knob to select the desired programme.
The indicator next to the selected programme
lights up.
Confirm the desired programme by pressing the
knob.
14
Change spin speed, if needed
If you want to change the spin speed
indicated on the display, make sure that the
Spin button lights up.
Turn the knob to select the desired spin speed, or
Rinse hold , then press the knob to confirm.
If you select spin speed “0”, the programme ends
with draining the rinse water. No final spin cycle
will be applied.
If you select “Rinse hold”, the programme will
stop after the rinse phase. The laundry will remain
immersed in the last rinse water. See more
information in section PROGRAMMES, OPTIONS
AND FUNCTIONS / Rinse hold.
EN
Select options, if needed
If you want to select additional options,
make sure that the options button lights
up. The options which are selectable for your
programme are indicated by lighting arrows.
Turn the knob to select the desired options.
The symbol of the selected option blinks. To
confirm it, press the knob.
Some options / functions can be selected by
directly pressing the button:
Refer to section PROGRAMMES, OPTIONS AND
FUNCTIONS for more information.
INDIVIDUAL MODE
After you have switched on the washing machine,
you are not forced to follow the GUIDED MODE.
It is up to you which order you choose to set your
programme. To do a setting, first press the relevant
button, then turn the knob to select, and finally
press the knob to confirm.
The range of temperatures, spin speeds and
options depend on the programme selected.
Therefore it is recommended to start your setting
with selecting the programme.
6. ADD DETERGENT
• If you do not use the Dosing Aid function,
pull out the detergent dispenser and
add detergent (and additives/softener) now, as
indicated in section DETERGENT DISPENSER.
Observe the dosing recommendations on the
detergent pack. If you have selected PREWASH or
START DELAY, observe the instructions in section
PROGRAMMES, OPTIONS AND FUNCTIONS.
Afterwards carefully close the detergent
dispenser again.
• If you use the “Dosing Aid” function, add
detergent later, after you have started the
programme. Refer to section DOSING AID/DAILY
USE.
Correct dosing of detergent / additives is
important, because
• it optimizes the cleaning result
• it avoids irritating residues of surplus detergent in
your laundry
• it saves money by avoiding waste of surplus
detergent
• it protects the washing machine by avoiding
calcification of components
• it respects the environment by avoiding
unnecessary environmental burden
7. START PROGRAMME
Press and hold Start/Pause until the button
lights up solidly; the programme will start.
• If you have selected “Dosing Aid”, the washing
machine will indicate the recommended
detergent amount for your laundry load after
programme start. – Add detergent to the main
wash compartment of the detergent dispenser,
close the dispenser and press “Start/Pause” to
proceed with the programme
• If you have selected “Dosing Aid” and also
“Prewash”, add the indicated detergent amount
to the main wash compartment, and half of the
indicated detergent amount also to the Prewash
compartment.
• Close the detergent dispenser and press “Start/
Pause” to proceed with the programme. To avoid
overflow, do not open the detergent dispenser
anymore.
• The remaining programme duration which is
indicated on the display can vary. Factors like
unbalance in the wash load, or foam formation,
can have an effect on the programme duration.
Whenever the remaining programme duration is
calculated newly, an animation appears on the
display.
15
8. CHANGE THE SETTINGS OF A RUNNING
PROGRAMME, IF NEEDED
It is possible to change the settings while a
programme is running. The changes will be
applied, provided the respective programme phase
has not finished yet.
• Press the relevant button (for example the “Spin
speed” button to change the spin speed). The
selected value blinks for a few seconds.
• While blinking, you can adjust the setting
by turning the knob. If the value stopped
blinking and you have not yet done the desired
modification, press the button again.
9. PAUSE A RUNNING PROGRAMME
AND OPEN THE DOOR, IF NEEDED
Press “Start/Pause” to interrupt a running
programme
• Provided water level or temperature is
not too high, the “door open”
indicator lights up. You can open the
door, for example to add more laundry, or to
remove laundry which was loaded by mistake.
• Press “Start/Pause” to proceed with the
programme
10. RESET A RUNNING PROGRAMME, IF
NEEDED
• Press and hold the On/Off button until the
display shows “rES”. The water drains and the
programme is ended. The door unlocks.
• Press the knob to confirm the modification. If
you do not confirm, the modification will be
confirmed automatically – the modified setting
will stop blinking.
11. SWITCH OFF THE WASHING MACHINE
AFTER PROGRAMME END
• „End“ will appear on the display, and the Door
open indicator will light up – you can take out
your laundry
The programme will proceed automatically after
you have changed the setting. To prevent that
a running programme is changed by accident
(for instance by children), use the “Key lock”
(see paragraph PROGRAMMES, OPTIONS AND
FUNCTIONS).
To change the settings of a running programme,
you can also
• Press “Start/Pause” to put the running
programme on pause
• Change your settings
• Press “Start/Pause” again to continue the
programme.
If you have changed the programme, do not add
detergent for the new programme.
16
• Press “On/Off” to switch off the washing machine.
If you do not switch it off, the washing machine
will switch off automatically after a quarter of an
hour after programme end, to save energy.
• Leave the door ajar, so that the inside of the
washing machine can dry.
EN
PROGRAMMES
AND OPTIONS
For selecting the appropriate programme for your
kind of laundry, always respect the instructions on the
care labels of the laundry.
PROGRAMME
Type of Wash
and Recommendations
WORKING
CLOTHES
Dirty working clothes made of robust
cotton material or cotton-synthetics
blends.
Options “Prewash” and “Intensive
rinse” are preset in this programme thus it is optimized to enable the best
cleaning result. For extremely dirty
garments, we recommend to shake
them out thoroughly before putting
them into the washing machine.
- If you want, you can use a stain
remover on oxygen basis
Normally to heavily soiled washable
cleaning cloths, mops, towels and
similar laundry made of robust cotton
cloth types.
Intensive wash programme with an
included prewash; add detergent
also to the prewash chamber of the
detergent drawer in case of heavy
soiling.
Do not deselect Prewash, to ensure an
optimum cleaning result.
Normally to heavily soiled robust
laundry made of cotton and linen, such
as towels, underwear, table, bed linen
etc.
MOPS AND
TOWELS
COTTON
ANTI-STAIN
QUICK
This programme is ideal for washing
the most difficult daily stains in 1
hour. It is ideal for mixed fabrics and
coloured garments, caring for your
clothes as it washes.
Care
Settings
Labels
max. load
max
temperature range
Cold to 95°C
max spin speed max
selectable options Prewash,
Hot Finish, Bio Stain 15°,
Heavy Soil, Intensive
Rinse, Rapid, Colours 15°,
Fresh care, Dosing Aid,
Start Delay
max. load
6.0 kg
temperature range
Cold to 60°C
max spin speed max
selectable options Prewash,
Hot Finish, Bio Stain 15°,
Intensive Rinse, Rapid,
Colours 15°, Fresh care,
Dosing Aid, Start Delay
max. load
max
temperature range
Cold to 60°C
max spin speed max
selectable options Prewash,
Hot Finish, Bio Stain 15°,
Intensive rinse, Rapid,
Colours 15°
max. load 5.5 kg
temperature range
Cold to 40°C
max spin speed max
selectable options Prewash,
Fresh care, Dosing Aid,
Start Delay
17
PROGRAMME
Type of Wash
and Recommendations
SYNTHETICS
Normally soiled laundry made
of artificial fibres (like polyester,
polyacrylics, viscose etc.) or their
blends with cotton.
DELICATES
WOOL
HYGIENE
Fine laundry made of delicate fabrics,
which needs gentle treatment.
Woolens, labeled with the Woolmark
and identified as machine washable, as
well as textiles made of silk, linen, wool
and viscose marked as handwashable.
Respect the manufacturers
recommendations on the care label.
It is specifically developed to provide
maximum hygienic cleaning results,
while guaranteeing your laundry is safe
and sanitized.
SPIN
Separate intensive spin programme.
Suitable for robust laundry.
ANTI-ALLERGY
Use programme to remove major
allergens such as pollen, mites, cat’s
and dog’s hair.
max =
18
11 kg (laundry load)
1200 rpm (spin speed)
Care
Settings
Labels
max. load
4.0 kg
temperature range
Cold to 60°C
max spin speed max
selectable options Prewash,
Bio Stain 15, Heavy Soil,
Intensive Rinse, Rapid,
Colours 15°
max. load 3.0 kg
temperature range
Cold to 40°C
max spin speed 1000
selectable options Prewash,
Rapid, Colours 15°
max. load 2.0 kg
temperature range
Cold to 40°C
max spin speed 1000
selectable options Rapid,
Colours 15°
max. load max
temperature range
Cold to 95°C
max spin speed max
selectable options Prewash,
Fresh care, Dosing Aid,
Start Delay
max. load max
temperature range Cold
max spin speed max
selectable options Fresh Care
max. load 6.0
temperature range 60°C
max spin speed max
selectable options Prewash,
Fresh care, Dosing Aid,
Start Delay
EN
OPTIONS SELECTABLE BY THE OPTIONS
BUTTON
The programme chart gives an
overview of possible combinations
of programmes and options. Not
all combinations of programmes
and options are selectable.
Also certain options are not
combinable. In this case, the
indicator of the non-combinable
PREWASH
Helps to clean heavily soiled laundry
by adding a prewash phase to the
wash programme selected. For
heavily soiled laundry, for example
containing sand or granular dirt.
Shake out the laundry thoroughly
before loading it into the washing
machine.
Prolongs the programme by about 20
minutes.
HOT FINISH
The programme ends with a warm
rinse phase. Relaxes the fibres of your
laundry.
The laundry feels comfortably warm
when taking it out a short time after
programme end.
BIO STAINS 15°
Helps to remove all kinds of stains,
except grease / oil.
The programme begins with a cold
water wash phase.
option blinks and switches off
again, and a signal sounds.
Add detergent also to the prewash
compartment of the detergent
dispenser, or directly into the drum.
– When selecting “Prewash”, use
powder detergent for the main wash,
to ensure that the detergent stays in
the detergent dispenser until start
of the main wash phase. Respect the
detergent manufacturer’s dosing
recommendations, or use the “Dosing
Aid” option.
Duration is prolonged by about 10
minutes.
Pre-treatment recommended for
obstinate stains.
Not selectable for Cotton 95°C.
19
HEAVY SOIL
Helps to clean heavily soiled, stained
laundry by optimizing the efficiency
of additives for stain removal.
Add an appropriate amount
of in-wash additive for stain
removal (powder) to the main
wash compartment, together
with your detergent. Only use
powder detergent with this option.
Respect the manufacturer’s dosing
instructions.
Can prolong the programme by up to
15 minutes.
Important: Appropriate for use of
stain removers and bleaches on
oxygen basis. Chlorine or perborate
bleaches must not be used!.
INTENSIVE RINSE
Helps to avoid detergent residues
in the laundry by a prolonged rinse
phase.
Particularly suitable for washing baby
laundry, for people suffering from
allergies and for areas with soft water.
RAPID
Enables quicker washing. Shortens
the programme duration while
keeping a good wash result.
Recommendable for only lightly
soiled laundry.
Not selectable for Cotton or Working
Clothes at 95 °C.
20
EN
OPTIONS WHICH ARE DIRECTLY SELECTABLE
BY PRESSING THE RESPECTIVE BUTTON
COLOURS 15°
Helps to preserve the colours of
your laundry by washing it with cold
water (15°C). Saves energy for water
heating, while keeping a good wash
result.
Suitable for lightly soiled coloured
laundry without stains.
Make sure that your detergent can
be used with cold wash temperatures
(15 or 20 °C).
Not selectable for Cotton or Working
Clothes at 95°C.
FRESH CARE
Helps to keep your laundry fresh
if you cannot unload it soon after
programme end.
The washing machine starts to
tumble the laundry periodically
a few minutes after programme
end. This tumbling will last up to
TEMPERATURE
If you switch on the washing
machine, the last used programme
and temperature setting appears on
the control panel.
If you change the programme, the
default temperature of the selected
programme appears on the display.
approximately 6 hours after end of
your wash programme. You can stop
it at any time by pressing any button;
the door unlocks and you can take
out your laundry.
If you want to change the
temperature, press the temperature
button, turn the knob to select the
desired temperature and confirm it
by pressing the knob.
21
SPIN
If you switch on the washing
machine, the last used programme
and spin speed setting will appear on
the control panel.
If you change the programme, the
default spin speed of the selected
programme will appear on the
display.
RINSE HOLD
To avoid automatic spinning of the
laundry at the end of the programme.
The laundry remains in the last rinse
water, the programme does not
proceed.
Suitable for delicate laundry which
is not appropriate for spinning, or
which should be spun with a lower
spin speed.
Not appropriate for silk.
To terminate the “Rinse hold”, choose
between:
• draining the water, no spinning:
turn the knob to select spin speed
“0”, then press “Start/Pause”: the
water will be drained and the
programme ended
• spinning the laundry:
the default spin speed blinks - start
the spin cycle by pressing “Start/
Pause”. Or select a different spin
speed by turning the knob, press it
to confirm the selected spin speed,
and press Start/Pause to start the
spin cycle
22
If you want to change the spin speed,
press the Spin button, turn the knob
to select the desired spin speed and
press the knob to confirm.
If you select spin speed “0”, the rinse
water will be drained at the end of
the programme, and there will be no
final spin cycle.
EN
FUNCTIONS
ON/OFF
To switch on the washing machine:
press the button until the Start/Pause
button lights up.
To switch off the washing machine
after programme end:
press the key until the lights go off.
To cancel a running programme:
press and hold the button until “rES”
appears on the display; the washing
machine will perform a drain cycle to
end the program.
KNOB
• To select and confirm programmes
and options
• Turn to select
• Push to confirm
START/PAUSE
• To start the programme, after you
have finished your settings
• To pause a running programme
• To continue a paused programme
KEY LOCK
This function allows you to lock the
buttons and the knob of the control
panel against unwanted operation,
for example by small children.
The only working function is “On/Off”
to switch the washing machine off.
The key lock remains active also if you
switch off and on again the washing
machine.
The washing machine must be
switched on.
Press and hold the option
button;
To unlock the buttons/knob,
press and hold the option
button again until the key symbol
goes off.
until the key symbol on the
control panel lights.
Knob and buttons are locked now.
23
DOSING AID
Helps to dose the right amount of
detergent for your laundry load.
Before using this option:
The concentration of detergents
available on the market differs
considerably. For that reason, adapt
the washing machine to the dosing
amounts of the detergents which you
use.
Furthermore, check if the washing
machine’s preset water hardness level
START DELAY
Moves the start of your programme
to a later time. Helps to profit from
more favourable energy rates
(e.g.during the night), or to have the
laundry ready at a certain time.
Choose a delay up to 23 hours. Do
not use liquid detergent with this
function, to ensure that the detergent
stays in the detergent dispenser until
programme start.
• Select programme, temperature
and options.
• Press the “Start delay” button
– the start delay symbol on
the display blinks.
• Turn the knob to select a delay up
to 23 hours, which will be shown
on the display. Confirm the desired
delay by pressing the knob. The
start delay symbol on the display
lights up solidly.
24
(soft) corresponds to your local water
hardness level – if not adapt it (see
“DOSING AID / FIRST USE”).
See separate section Dosing Aid – First
use / Daily use
Press Start / Pause - the display shows
the countdown of the delay
until start of the programme.
The Start/Pause button lights up. The
colon between hours and minutes on
the display blinks. The door locks.
• If you have selected Dosing Aid, the
washing machine will calculate the
recommended detergent amount
after you have pressed Start/
Pause. Add the detergent amount
indicated on the display into the
detergent dispenser; use powder
detergent, to make sure that the
detergent stays in the dispenser
until start of the programme. Close
the dispenser and press Start/Pause
again, to start the countdown of the
selected delay.
• After the delay has expired,
the washing machine starts
automatically. The display then
indicates the remaining programme
duration.
To cancel the delay:
• press Start/Pause to cancel the start
delay (and press “Start/Pause” again
to start the selected programme
immediately, if desired)
• or press and hold On/Off to cancel
the complete programme setting.
EN
INDICATORS
DOOR CAN
BE OPENED
This indicator lights
• before you have started a programme
• when you have paused a programme and the water level is not too
high, or the laundry is not too hot in that programme phase
• when a programme is finished and the laundry can be unloaded
FAILURE: SERVICE
FAILURE: WATER
FILTER CLOGGED
See section TROUBLESHOOTING for more information
FAILURE: WATER TAP
CLOSED
25
DOSING AID / FIRST USE
To enable this function to calculate the detergent
amount as precisely as possible, adapt the washing
machine to the dosing values of the detergents you
use, and also to your local water hardness.
SAVE THE DOSING VALUES FOR THE
DETERGENTS YOU USE
Detergent types:
Colour
Delicate
Generic
Programmes:
Colours
Wool, Delicates
All other programmes
water hardness
soft
soil level
Check on the packs of your detergents the dosing
amount for medium soil level and medium water
hardness
light
medium
heavy
26
medium
ml
hard
EN
To save these values in the washing machine:
1. Select the programme for which you
want to save the detergent value.
2. Press and hold the Dosing Aid button until
the bottle symbol on the display lights up. The
indicators of all programmes for the detergent
group light up.
%
3. Turn the knob to adjust the dosing value
to the one you have identified before on the
detergent pack. Afterwards confirm it by pressing
the knob.
4. Do this procedure for all three programme
groups. It is enough if you save the dosing value
for one programme per group – it will then be
automatically saved for all other programmes of
this group.
To return to the factory settings: select and confirm
“rES” as described in step 3.
ADAPT THE WASHING MACHINE TO YOUR
LOCAL WATER HARDNESS
The washing machine comes with preset water
hardness level soft.
Check your regional water hardness level, for
example by consulting your local authorities or via
internet. – If your local water hardness is not “soft”,
adjust the washing machine as follows:
To adjust the water hardness:
1. Press and hold the Programme button and the
Dosing Aid button simultaneously.
“1” appears on the display, which means water
level “soft”.
2. Turn the knob to adjust the water level to.
2
=
Medium
3
=
Hard
and press the knob to confirm. As soon as
you confirm the water hardness setting, you
automatically exit the water hardness setting
mode.
27
DOSING AID / DAILY USE
1. After you have selected programme and
options, press the “Dosing Aid” button; the
Dosing aid symbol lights up on the display.
2. Then start the programme by pressing
“Start/Pause”. – The drum rotates to detect the
laundry load, while the display shows an animation.
Afterwards the display indicates the recommended
detergent amount in ml.
3. Pull out the detergent dispenser and
pour the detergent quantity which is
indicated on the display into the main wash
compartment of the detergent dispenser.
If you have selected “Prewash” option and you
want to add detergent also for the prewash, pour
half of the indicated detergent amount into the
prewash compartment, in addition to the full
amount which you have already added to the main
wash compartment.
28
Instead of adding detergent to the detergent
dispenser, it can also be added directly to the
drum, in a detergent ball.
For programmes with prewash: prewash detergent
can be added to the drum, main wash detergent
must be added to the main wash compartment of
the detergent dispenser. Use powder detergent for
the main wash in this case, to ensure that it stays
in the detergent dispenser until start of the main
wash phase.
After having added detergent, close the detergent
dispenser (or door).
4.
Close the detergent dispenser (or the
door) and press “Start/Pause” to continue the
programme.
EN
SAVING TIPS
Achieve the best use of energy, water, detergent
and time by using the recommended maximum
load size for the programmes, as indicated in the
programme chart.
Save energy by using a 60° C instead of a 95° C
wash programme, or a 40° C instead of a 60° C
wash programme. For cotton laundry, prefer using
with 40° C or 60° C.
programme Eco Cotton
Do not exceed the detergent dosages indicated
in the detergents manufacturer’s instructions. Use
the Dosing Aid function; prepare this function as
indicated in “DOSING AID / FIRST USE”.
Save energy and time by selecting a high spin
speed to reduce the water content in the laundry
before using a tumble dryer.
Use “Prewash” for heavily soiled laundry only.
Use option “Colours 15°” for lightly soiled laundry,
to save energy for water heating.
Pretreat stains with stain remover, or soak dried
in stains in water before washing, to reduce the
necessity of a hot wash programme.
29
CLEANING &
MAINTENANCE
WARNING
For any cleaning and maintenance, switch off
and unplug the washing machine.
Do not use flammable fluids to clean the
washing machine.
CLEANING THE OUTSIDE
OF THE WASHING MACHINE
Use a soft damp cloth to clean the outer parts of
the washing machine.
30
Do not use glass or general purpose cleaners,
scouring powder or similar to clean the control
panel – these substances might damage the
printing.
CHECKING THE WATER
SUPPLY HOSE
EN
Check the inlet hose regularly for brittleness
and cracks. If damaged, replace it by a new hose
available through our After-Sales Service or your
specialist dealer.
Depending on the hose type:
If the inlet hose has a transparent coating,
periodically check if the colour intensifies locally.
If yes, the hose may have a leak and should be
replaced.
For water stop hoses: check the small safety valve
inspection window (see arrow). If it is red, the water
stop function was triggered, and the hose must be
replaced by a new one.
For unscrewing this hose, press the release button
(if available) while unscrewing the hose.
31
CLEANING THE MESH FILTERS
IN THE WATER SUPPLY HOSE
1. Close water tap and screw off the inlet hose.
1
2
2.
Clean the mesh filter at the hose’s end
carefully with a fine brush.
4.
Insert the mesh filter again. Connect the inlet
hose to water tap and washing machine again. Do
not use a tool to connect the inlet hose. Open the
water tap and check that all connections are tight.
3.
Now unscrew the inlet hose on the back of the
washing machine by hand.
Pull out the mesh filter from the valve on the back
of the washing machine with pliers and carefully
clean it.
2
1
32
EN
CLEANING THE DETERGENT
DISPENSER
1.
Remove the detergent dispenser by pressing
on the release button and at the same time pulling
out the detergent dispenser.
4. Wipe the parts dry with a soft cloth.
1
2
2. Remove the insert from the detergent
dispenser, as well as the insert of the softener
compartment.
5.
Reinstall the detergent dispenser and push it
back into the detergent compartment.
3. Clean all parts under running water, removing
all detergent or softener residues.
33
CLEANING THE WATER FILTER / DRAINING
RESIDUAL WATER
WARNING
Switch off and unplug the washing machine
before cleaning the water filter or draining residual
water.If you used a hot wash programme, wait
until the water has cooled down before draining
any water.
1. Remove the plinth: Push the tabs left and right
to release the plinth and remove it.
If the water cannot drain, the “Water filter
clogged” failure indicator lights up.
Clean the water filter at least once per month, to
avoid that the water cannot drain after the wash
due to clogging of the water filter.
If your washing machine model has no emergency
drain hose:
Place a broad, flat container beneath the water
filter, to collect the drain water.
2. Container for drain water:
If your washing machine model has an emergency
drain hose:
Provide a flat container for the drain water. Remove
the emergency drain hose from the base of the
washing machine
34
3. Drain the water:
If your washing machine model has an emergency
drain hose:
Remove the stopper at the end of the hose and
let the water flow into the container. When the
container is full with water, plug the stopper to
the hose end and empty the container. Repeat
this procedure until no more water flows out.
Afterwards firmly close the emergency drain hose
with the stopper and reinsert the hose in the
washing machine’s base.
EN
If your washing machine model has no emergency
drain hose:
Slowly turn the filter counterclockwise until water
flows out. Let the water flow out, without removing
the filter.
When the container is full, close the water filter by
turning it in clockwise. Empty the container. Repeat
this procedure until all the water has drained.
5.
Clean the water filter: remove residues in the
filter and clean it under running water.
6. Insert the water filter and reinstall the plinth:
4. Remove filter: Lay a cotton cloth beneath the
water filter, which can absorb a small amount of
rest water. Then remove the water filter by turning
it out anticlockwise.
Reinsert the water filter again by turning it in
clockwise direction. Make sure to turn it in as far
as it goes; the filter handle must be in vertical
position. To test water tightness of the water
filter, you can pour about 1 liter of water into the
detergent dispenser.
Then reinstall the plinth.
2
1
35
TRANSPORT
AND HANDLING
Unplug the washing machine and close the water
tap.
1.
Make sure that door and detergent dispenser
are properly closed.
2. Disconnect the inlet hose from the water tap,
and remove the drain hose from your draining
point. Remove all rest water from the hoses, and
fix them so that they cannot get damaged during
transport.
36
3. Refit the transport bolts. Follow the
instructions for removing the transport bolts in the
Installation Guide in reverse order.
Important: Do not transport the washing machine
without having fixed the transport bolts.
TROUBLESHOOTING
Your washing machine is equipped with various
automatic safety functions. These enable failures
to be detected in good time and the safety system
can react appropriately.
EN
These failures are frequently so minor that they can
be removed within a few minutes.
PROBLEM
POSSIBLE CAUSE
SOLUTION
Washing machine does not start,
no indicators are on
Not connected to mains
Insert plug into socket
Socket or fuse does not function
Test function with a lamp, have
faulty part repaired
Power breakdown
The washing machine will
automatically continue when
power is available again
Door not properly closed
Push door to close it until it clicks
Washing machine does not start,
shut
although “Start/Pause” has been
pressed
Key lock is activated
Press the button with the key
symbol at least 3 seconds to
deactivate the key lock
Rinse hold (= position of spin
Terminate Rinse hold with draining
Washing machine stops during
the water or spinning the laundry
the programme, and “Start/Pause” button) is activated
(see “Rinse hold” – FUNCTIONS
blinks
AND OPTIONS).
Programme was interrupted,
Make sure door is closed
maybe door has been opened
Press “Start/Pause” to proceed with
the programme
Safety system has been activated: Refer to paragraph “Failure
indicators”. Make sure that water
failure indicator lights up and/or
tap is open and inlet hose has no
display shows failure (F…); water
kinks.
tap might be closed
Inlet water pressure too low; mesh Make sure water tap is properly
Detergent dispenser contains
filter of the water supply hose may opened. Check mesh filters of
detergent residues after
inlet hose, see CLEANING AND
be blocked
programme end
MAINTENANCE / Cleaning the
mesh filters of the inlet hose
Washing machine vibrates during Transport bolts have not been
Remove transport bolts according
spinning
removed (!)
to the instructions in the
INSTALLATION GUIDE
Washing machine not standing
Adjust feet (INSTALLATION
level on all four feet
GUIDE). Make sure that washing
machine stands on level and firm
underground.
If you want to spin the wet
Spin speed “0” blinks on control
Unbalance of laundry load
laundry, add more laundry
panel and/or laundry still very wet prevented spin cycle, to protect
items of different sizes and start
the washing machine
“Rinse&Spin” programme.
Avoid small laundry loads
consisting of few big, absorbent
pieces of laundry / wash different
sizes of articles in one load
37
PROBLEM
POSSIBLE CAUSE
SOLUTION
Spin result poor
Spin button was set to a low spin
speed.
Select and start “Spin” programme
with a higher spin speed (if
selectable).
See line above.
Unbalance during spinning
prevented final spin cycle.
Excessive foam formation
prevented spinning.
Start “Rinse&Spin” programme.
Avoid excessive detergent dosing.
Adjust and use the Dosing Aid
function.
Detergent residues on laundry
Too much powder detergent used Avoid detergent overdosing
after wash
/ quality of detergent.
Brush out the fabric.
Use “Intensive Rinse” option (if
selectable).
Use liquid detergent / use special
detergent for black or dark laundry.
Programme phases without drum Standstill phases lasting up to
Washing machine stands still
movement.
about 2 minutes are normal in
during programme / programme
some wash programmes.
seems not to proceed / during
standstill, animation may appear
Excessive foam formation (maybe The programme continues
on display
automatically, as soon as the foam
by overdosage of detergent)
reduction is sufficient.
interrupted the programme. Can
be repeated several times until the If display shows Fod (=failure
overdosage), refer to table FAILURE
foam reduction is sufficient.
INDICATORS AND MESSAGES.
Under- or overvoltage of mains
Programme will automatically
might be detected.
continue as soon as the mains
voltage is in the proper range.
Washing machine adapts to factors Avoid small laundry loads with
Programme duration is longer or
shorter as initially indicated on the having an effect on duration, such absorbent, big pieces of laundry /
add articles of different sizes.
display / in the programme chart. as size of laundry load, excessive
Avoid detergent overdosing
foam formation, load unbalance,
– respect the dosing
prolonged heating time due to
recommendations of the detergent
low inlet water temperature etc..
manufacturer. Adjust and use the
When programme duration is
recalculated, an animation appears Dosing Aid function.
on the display.
Door is locked in case of power
Programme will continue
Door is locked, with or without
breakdown.
automatically as soon as the mains
failure indication, and the
is available again.
programme does not run.
Washing machine is in a standstill Programme will continue
automatically after the origin of the
(as described in previous section
“Washing machine stands still…). standstill does not persist anymore.
See instructions for failure
Water level or temperature too
“Service”: doorlock failure” / FdL /
high, or electrical component
F29 in section Failure indicators.
failure.
Drum light (if available) does not
Light bulb needs to be replaced.
Call our After-Sales Service to
work anymore.
exchange the light bulb.
38
EN
FAILURE INDICATORS AND MESSAGES
Below is a summary of possible failure causes and
solutions.
If the problem persists after having removed the
cause of the failure, press and hold On/Off for at least
three seconds. If afterwards the failure indication still
persists, close the water tap, switch off and unplug the
washing machine and contact our After-Sales Service.
Failure Indicator
WATER TAP CLOSED
Possible Cause
No or not sufficient water supply
• Water tap closed
• Kinks in inlet hose
• Water tap pressure too low
• Mesh filters in inlet hose
clogged
• Water inlet hose frozen up
CLEAN FILTER
Waste water is not pumped out
• Kinks in drain hose
• Drain hose blocked or frozen
up
• Filter blocked
• Pump blocked
Indication on display
DOOR OPEN
INDICATOR BLINKS
Possible Cause
The door cannot lock
Solution
Open water tap
Make sure there are no kinks in the
inlet hose.
Make sure water pressure is
sufficient.
Clean mesh filters in inlet hose
(CLEANING AND MAINTENANCE)
Install washing machine at an
ambient temperature of at least
5°C.
After problem has been removed,
press Start/Pause. If problem
persists, press and hold On/Off for
at least 3 seconds.
Check drain hose for kinks
Install washing machine at an
ambient temperature of at least
5°C.
Clean water filter as described in
section CLEANING THE FILTER.
After problem has been removed,
press Start/Pause. If problem
persists, press On/Off for at least
3 seconds.
Possible Solution
Firmly press the door in area of
door lock, to properly close it.
Then press Start/Pause. If the
problem persists, press On/Off for
at least 3 seconds.
39
Display message
FdL
(or F29)
Possible Cause
The door cannot unlock.
Possible Solution
Firmly press the door on the area
of the door lock, then press On/Off
for at least 3 seconds.
If hot cycle is selected, wait until
cool down and press again On/Off
for at least 3 seconds.
Switch on the washing machine.
If failure still appears, check and
eventually remove possible cause
as indicated for failure “Clean
filter”. Then switch the washing
machine on again. If door does
not unlock, press On/Off for at
least 3 seconds.
If door still does not unlock, refer
to section “DOOR – HOW TO OPEN
IT IN CASE OF A FAILURE”. Before
draining water / opening the door,
wait until the water has cooled
down (for hot wash programmes).
Fod
40
Excessive foam formation
(maybe by overdosage of
detergent) interrupted the
programme. The interruption
can be repeated several times
until the foam reduction is
sufficient.
Start “Rinse&Spin” programme,
with option Intensive Rinse.
Respect the dosing
recommendations by the
detergent manufacturer.
Adjust and use the Dosing Aid
function.
Make sure that the water filter is
clean.
EN
Failure
indicator
Display message
Possible Cause
F20 or
F60
Failure of an electronic com- Switch off and unplug the
washing machine; close the water
ponent
tap.
Call After-Sales Service
Too much laundry for a pro- Select and start programme
gramme with small maxi“Rinse and Spin” to complete the
mum load
interrupted wash programme.
Do not overload the washing
machine. Respect the maximum
load size of the programmes
indicated in the Programme
Chart.
Too much inlet water
Turn off the water tap. Press and
hold On/Off for at least 3 seconds
to drain the water; wait until the
drain phase has ended (End will
appear on display).
Turn on the water tap again. – If
water immediately flows into the
washing machine (without having
started a programme), there is a
failure of an electrical component.
Close water tap, switch off and
unplug the washing machine.
Contact our After-Sales Service.
Press On/Off for at least
Water stop failure – water
leakage detected in bottom 3 seconds. If failure persists,
tray.
contact After-Sales Service.
F24
SERVICE
F02
All other F.. failures Failure of an electrical
component
Possible Solution
Press On/Off button for at least
3 seconds to reset the failure. If
problem persists, switch off and
unplug washing machine. Close
water tap. Call After-Sales Service.
If a failure cannot be removed by the proposed solution, unplug the washing machine, close the
water tap and inform the After Sales Service (observe section AFTER SALES SERVICE).
41
DOOR – HOW TO OPEN IT IN CASE OF A
FAILURE, TO TAKE OUT YOUR LAUNDRY
Switch off the washing machine and unplug it.
Close the water tap.
Wait until the drum has stopped rotating.
Never open the door while the drum is in
motion.
Wait until water and laundry have cooled
down when washing with high temperatures.
Always drain the water before opening the
door, either by pressing and holding On/Off
until "rES" appears on the display, or by doing
it manually as described in section DRAINING
RESIDUAL WATER.
Before opening the door as described in below
section, refer to failure “Door is locked with or
without failure indication, and the programme
does not run”. The door may unlock by itself after
conditions like for example a power breakdown do
not persist anymore.
If you want to take out your laundry immediately,
first try to unlock the door as described in FAILURE
INDICATORS AND MESSAGES (FdL or F29). Only
if the door cannot be opened as described in the
section mentioned before, proceed as described
below.
In case of a power breakdown, the washing
machine will proceed where it was interrupted as
soon as power is available again.
If a failure occurs on the washing machine and the
door is locked, but you must take out your laundry:
1.
First drain the residual water, as described in
section “Draining residual water”
2. Remove the screw with a screwdriver.
3. Then pull downwards the strap marked with
“Door open”. You can now open the door and take
out your laundry.
42
4.
Afterwards fix the strap again by firmly turning
in the screw with the screwdriver.
5. Reinstall the plinth
EN
AFTER SALES
SERVICE
BEFORE CALLING
THE AFTER SALES SERVICE
1.
Check if you can solve the problem yourself by
consulting section
TROUBLESHOOTING GUIDE.
2. Switch the washing machine off and on again
to see if the failure persists.
IF AFTERWARDS THE FAILURE STILL OCCURS,
CONTACT THE AFTER SALES SERVICE
Call the number shown on the warranty booklet, or
follow the instructions on
website www.whirlpool.eu
Always indicate
• A brief description of the failure
• Washing machine model (see rating plate inside
door)
• Service number (on service sticker inside door;
number after “Service”)
• Your full address and telephone number.
For any repairs, use our authorized After Sales
Service, to ensure proper repairing and use of
original spare parts.
Manufacturer:
Whirlpool Europe s.r.l. Socio Unico
Viale Guido Borghi 27
21025 Comerio (VA)
Italy
43
x1
17 mm - 0.67 inch
x1
12 mm - 0.47 inch
1a
1
1b
2
4
44
x4
1c
1d
3
2 cm
x4
- 0,7
inch
EN
max 2,0 cm
max 0,8 inch
max 100cm / 39 inch
min 60cm / 24 inch
B
8,2
f e et
A
max 2,5 m
/
max 100cm / 49 inch
min 60cm / 24 inch
ext
x4
n
n
45
400011163712
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