68031 KF-N
User manual
Ceramic glass
induction hob
2
Dear Customer
Thank you for choosing one of our high-quality products.
With this appliance you will experience the perfect combination of functional
design and cutting edge technology.
Convince yourself that our appliances are engineered to deliver the best performance and control - indeed we are setting the highest standards of excellence.
In addition to this you find environmental and energy saving aspects as an integral part of our products.
To ensure optimal and regular performance of your appliance please read this
instruction manual carefully. It will enable you to navigate all processes perfectly and most efficiently.
To refer to this manual any time you need to, we recommend you to keep it in a
safe place. And please pass it to any future owner of the appliance.
We wish you much joy with your new appliance.
3
The following symbols are used in this user information:
Warning! This must be read! Important advice for the safety of persons and
information on avoiding damage to the appliance
General information and advice
2
Information on environmental protection
1
z
Dangerous voltage
Contents
3
Contents
Operating Instructions
4
Safety instructions
4
Description of the Appliance
Cooking surface layout
Control panel layout
Touch Control sensor fields
Displays
Residual heat indicator
Operating the appliance
Switching the appliance on and off
Selecting the heat setting
Locking/unlocking the control panel
Turning the STOP+GO function on and off
Using the automatic warm-up function
Using the child safety device
Switching the power function on and off
Using the timer
Automatic switch off
Tips on cooking and frying
Cookware for induction cooking zones
Tips on energy saving
Examples of cooking applications
Cleaning and care
6
6
6
7
7
7
9
9
9
10
10
11
12
13
14
17
18
19
20
20
21
What to do if …
22
Disposal
24
Installation Instructions
Safety instructions
Assembly
Rating Plate
Guarantee/Customer Service
25
25
27
31
32
Service and Spare Parts
35
4
Operating Instructions
Operating Instructions
1 Safety instructions
Please comply with these instructions. If you do not, any damage resulting is not
covered by the warranty.
Correct use
• Persons (including children) who, due to their physical, sensory or mental capacity or their inexperience or lack of knowledge are unable to use the appliance safely should not operate this appliance without the supervision or
instruction of a responsible person.
• Do not leave the appliance unattended during operation.
• This appliance should be used only for normal domestic cooking and frying of
food.
• The appliance must not be used as a work surface or as a storage surface.
• Additions or modifications to the appliance are not permitted.
• Do not place or store flammable liquids, highly inflammable materials or fusible objects (e.g. plastic film, plastic, aluminium) on or near the appliance.
Child safety
• Small children must be kept away from the appliance.
• Only let bigger children work on the appliance under supervision.
• To avoid small children and pets unintentionally switching the appliance on,
we recommend activation of the child safety device.
General safety
• The appliance may only be installed and connected by trained, registered service engineers, or competent persons.
• Built-in appliances may only be used after they have been built in to suitable
built-in units and work surfaces that meet standards.
• In the event of faults with the appliance or damage to the glass ceramic
(cracks, scratches or splits), the appliance must be switched off and disconnected from the electrical supply to prevent the possibility of an electric
shock.
• Repairs to the appliance must only be carried out by trained registered service
engineers.
Safety instructions
5
Safety during use
• Remove stickers and film from the glass ceramic.
• There is the risk of burns from the appliance if used carelessly.
• Cables from electrical appliances must not touch the hot surface of the appliance or hot cookware.
• Overheated fats and oils can ignite very quickly. Warning! Fire hazard!
• Switch the cooking zones off after each use.
• Users with implanted pacemakers should keep their upper body at least 30 cm
from induction cooking zones that are switched on.
• Risk of burns! Do not place objects made of metal, such as knives, forks,
spoons and saucepan lids on the cooking surface, as they can get hot.
Safety when cleaning
• For cleaning, the appliance must be switched off and cooled down.
• For safety reasons, the cleaning of the appliance with steam jet or high-pressure cleaning equipment is not permitted.
How to avoid damage to the appliance
• The ceramic glass can be damaged by objects falling onto it.
• The edge of the ceramic glass can be damaged by being knocked by the cookware.
• Cookware made of cast iron, cast aluminium or with damaged bottoms can
scratch the ceramic glass if pushed across the surface.
• Objects that melt and things that boil over can burn onto the ceramic glass
and should be removed straightaway.
• Do not use the cooking zones with empty cookware or without cookware.
• To avoid damaging cookware and glass ceramics, do not allow saucepans or
frying pans to boil dry.
• The ventilation gap of 5mm between the worktop and front of the unit underneath it must not be covered.
6
Description of the Appliance
Description of the Appliance
Cooking surface layout
Induction cooking zone 1850 W
with power function 2500 W
Induction cooking zone 2300 W
with power function 3700 W
Induction cooking zone 1850 W
with power function 2500 W
Control panel
Induction cooking zone 1400 W
with power function 1800 W
Control panel layout
Child lock with display
Cooking zone indicators
Timer function
Power function
Timer display
STOP+GO
with indicator
On/Off
with indicator
Heat setting selection
Timer
Heat setting indicator
Description of the Appliance
7
Touch Control sensor fields
The appliance is operated using Touch Control sensor fields. Functions are controlled by touching sensor fields and confirmed by displays and acoustic signals.
Touch the sensor fields from above, without covering other sensor fields.
Sensor field
On / Off
Child lock
Stop+Go
Timer
Increase settings
Reduce settings
Function
Switches appliance on and off
Locking control panel for children
To switch the Keep Warm setting on/
off
Switching the power function on and
off
Timer selection
To increase Timer time
To reduce Timer time
Display
Keep Warm setting
Heat settings
Power
Fault
Residual heat
Child safety device
Automatic switch off
Description
STOP+GO function is set
To set heat settings
Power function is switched on
Malfunction has occurred
Cooking zone is still hot
Lock/child safety device is set.
Switch off is active.
Power
Displays
-
Residual heat indicator
1
3
Warning! Risk of burns from residual heat. After being switched off, the cooking zones need some time to cool down. Look at the residual heat indicator
.
Residual heat can be used for melting and keeping food warm.
8
Description of the Appliance
Control bar
3
The control bar is a special Touch Control field.
The control bar is touched where the desired heat setting is positioned. The heat
setting is shown in the display. Correct to
the left or the right, if necessary.
Do not release before the desired heat setting is reached.
If the control bar is touched for longer
than 6 seconds, a signal sounds and the
appliance switches itself off.
The induction cooking zones create the heat required for cooking directly in
the base of the cookware. The glass ceramic is merely heated by the residual
heat of the cookware.
The cooling fan switches itself on and off depending upon the temperature of
the electronics.
Operating the appliance
9
Operating the appliance
3
Use the induction cooking zones with suitable cookware.
Switching the appliance on and off
Switch on
Switch off
3
Control panel
Touch for 1 second
Touch for 1 second
Display
/
/ none
Pilot light
lights up
goes out
After switching on, within approx. 10 seconds a heat setting or a function must
be set, otherwise the appliance automatically switches itself off.
Selecting the heat setting
To set the heat
setting
To switch off
Control bar
Touch the desired heat setting, if
necessary, correct to the left or the
right
Touch 0
Display
to
/
10
Operating the appliance
Locking/unlocking the control panel
The control panel, with the exception of the “On/Off” sensor field, can be locked
at any time in order to prevent the settings being changed e.g. by wiping over
the panel with a cloth.
Switch on
Switch off
3
Control panel
Touch
Touch
Display
(for 4 seconds)
previously set heat setting
When you switch the appliance off, the locking function is automatically
switched off.
Turning the STOP+GO function on and off
The STOP+GO function simultaneously toggles all active cooking zones to keepwarm mode then back to the heat setting they were at before.
Control panel
To switch on
Touch
To switch off Touch
3
3
Display
Previous heat setting
(not automatic warm-up or power function)
STOP+GO does not stop timer functions.
STOP+GO controls the entire control panel apart from the sensor field
.
Operating the appliance
11
Using the automatic warm-up function
All cooking zones are equipped with an automatic warm-up function. When setting a heat setting using the automatic warm-up function, the cooking zone
switches to full power for a certain amount of time and then automatically
switches back to the heat setting set.
Step
Control panel
Touch
Move your finger down from
to select the desired heat setting between
and
1.
2.
Display
/ ,
after 5 seconds .
As long as
is displayed, the appliance works at full power.
After the automatic warm up is
completed, the heat setting
/
is displayed again.
The length of time that the automatic warm up function operates depends on
the heat setting selected.
Heat setting
Length of the automatic warm up
[min:sec]
v
0:12
1
0:12
2
0:12
3
1:21
4
3:07
5
4:24
6
5:51
7
8:12
8
10:12
9
10:36
10
11
12
13
14
2:01
2:01
2:28
2:52
---
12
Operating the appliance
Using the child safety device
The child safety device prevents unintentional use of the appliance.
Switching on the child safety device
Step
Control panel
1.
Switch on appliance.
(Do not set a heat setting.)
2.
Touch for 4 seconds
The child safety device is switched on.
Display/Signal
Switching off the child safety device
Step
Control panel
1.
Switch on appliance.
(Do not set a heat setting.)
2.
Touch for 4 seconds
3.
Switch appliance off.
The child safety device is switched off.
3
Display/Signal
lights up
The child safety device can only be switched on and off, if no heat setting is set.
Overriding the child safety device
The child safety device can be switched off in this way for a single cooking session; it remains activated afterwards.
Step
Control panel
Display/Signal
1.
Switch appliance on
2.
Touch for 4 seconds
lights up
Until the appliance is next switched off, it can used as normal. After switching
off the appliance, the child safety device is active again.
3
After overriding the child safety device, a heat setting or a function must be set
within approx. 10 seconds, otherwise the appliance automatically switches itself
off.
Operating the appliance
13
Switching the power function on and off
The power function makes more power available to the induction cooking
zones, e.g. to bring a large quantity of water to the boil quickly.
The power function is activated for 10 minutes at most. After that the induction
cooking zone automatically switches back to heat setting 14.
To switch on
To switch off
Control panel
Touch
Touch a heat setting
Display
/
Power Management
The cooking zones of the cooking surface
have a maximum power available to them.
Two cooking zones make up a pair (see figure).
So that the Power function can always be
carried out, Power Management may reduce the power of the other cooking zone
in the pair
Example: heat setting 14 is selected on a
cooking zone. The Power function is
switched on for the cooking zone paired up
with it. The Power function is performed,
but heat setting 14 on one cooking zone and Power function on the other cooking zone of a pair exceeds the maximum output for both. Therefore Power Management reduces the first cooking zone that was switched on from 14 to 7, for
example, and the display for this cooking zone alternates between 14 and 7 and
then remains on the current maximum of 7. (Whether the display alternates between 14 and 7 or 14 and 6 or other values, depends on the appliance type and
the size of the cooking zone.)
14
Operating the appliance
Using the timer
3
3
3
Function
Condition
Automatic cut-out
a heat setting is set
Countdown timer
cooking zones not in use
Outcome after the
time has elapsed
acoustic signal
00 flashes
Cooking zone switches
off
acoustic signal
00 flashes
If just one countdown value is set you can change it only when the appliance is
switched on.
If a heat setting is set on this cooking zone in addition to a countdown timer,
the cooking zone is switched off after the time set has elapsed.
If a cooking zone is switched off, the timer function set is also switched off.
Selecting a cooking zone
Step
3
1.
Control panel
Touch
once
Display
Pilot light of the first
cooking zone flashes
2.
Touch
once
Pilot light of the second
cooking zone flashes
3.
Touch
once
Pilot light of the third
cooking zone flashes
4.
Touch
once
Pilot light of the fourth
cooking zone flashes
If other timer functions are set, after a few seconds the shortest remaining time
of all the timer functions is displayed and the corresponding pilot light flashes.
Operating the appliance
15
Setting the time
Step
1.
Control panel
Indicator
Select
cooking zone Pilot light for the cooking zone selected
flashes
2.
Touch or
00 to 99 minutes
After a few seconds the pilot light flashes more slowly.
The time is set.
The time counts down.
Switching off the timer function
Step
1.
Control panel
Indicator
Select
cooking zone Pilot light of cooking zone selected
flashes faster
Time remaining is displayed
2.
Touch
The time remaining counts backwards to
00.
The pilot light goes out.
The Timer function for the selected cooking zone is switched off.
Changing the time
Step
1.
Control panel
Indicator
Selecting a cooking Pilot light of the selected cooking zone
zone
flashes more quickly
Remaining time is displayed
2.
Touch or
01 to 99 minutes
After a few seconds the pilot light flashes more slowly.
The time is set.
The time counts down.
16
Operating the appliance
Displaying the time remaining for a cooking zone
Step
1.
Control panel field
Display
Select cooking zone Pilot light of the cooking zone selected
flashes faster
The time remaining is displayed
After a few seconds the pilot light flashes more slowly.
Switching off the acoustic signal
Step
Control panel field
1.
Touch
Acoustic signal stops.
Acoustic signal
Acoustic signal to acknowledge.
Operating the appliance
17
Automatic switch off
Cooking surface
• If after switching on the cooking surface, a heat setting is not set for a cooking zone within approx. 10 seconds, the cooking surface automatically switches itself off.
• If one or more sensor fields are covered by objects (a pan, etc.) for longer than
approx. 10 seconds, a signal sounds and the cooking surface switches off automatically.
• If all cooking zones are switched off, the cooking surface automatically
switches itself off after approx. 10 seconds.
Control panel
• When the appliance is switched off, if one or more of the sensor fields on the
control panel are covered for more that 10 seconds, an acoustic signal sounds.
The acoustic signal switches itself off automatically when the sensor fields are
no longer covered.
Induction cooking zones
• In the case of overheating (e.g. when a saucepan boils dry) the cooking zone
automatically switches itself off. is displayed. Before being used again the
cooking zone must be set to 0 and allowed to cool.
• If cookware that is not suitable is used, lights up in the display and after
2 minutes the display for the cooking zone switches itself off.
• If one of the cooking zones is not switched off after a certain time, or if the
heat setting is not modified, the relevant cooking zone switches off automatically. is displayed. Before being used again, the cooking zone must be set to
.
Heat setting
1-3
4-7
8-9
10 - P
Switches off after
6 hours
5 hours
4 hours
1.5 hours
18
Tips on cooking and frying
Tips on cooking and frying
3
Information about acrylamides
According to the latest scientific research, intensive browning of food, especially
in products containing starch, may present a health risk due to acrylamide.
Therefore we recommend cooking at low temperatures and not browning foods
too much.
Tips on cooking and frying
19
Cookware for induction cooking zones
Cookware material
Cookware material
Suitable
Steel, enamelled steel
yes
Cast iron
Stainless steel
3
3
yes
if appropriately labelled by the manufacturer
Aluminium, copper, brass
---
Glass, ceramic, porcelain
---
Cookware for induction cooking zones is labelled as suitable by the manufacturer.
Suitability test
Cookware is suitable for induction cooking, if …
• ... a little water on an induction cooking zone set to heat setting 9 is heated
within a short time.
• ... a magnet sticks to the bottom of the cookware.
Certain cookware can make noises when being used on induction cooking zones.
These noises are not a fault in the appliance and do not affect operation in any
way.
Bottom of the cookware
The bottom of the cookware should be as thick and flat as possible.
Pan size
Induction cooking zones adapt automatically to the size of the bottom of the
cookware up to a certain limit. However the magnetic part of the bottom of the
cookware must have a minimum diameter depending upon the size of the cooking zone.
Diameter of cooking zone
[mm]
210
180
145
3
Minimum diameter of dish base
[mm]
180
145
120
The cookware must be placed centrally on the cooking zone.
20
Tips on cooking and frying
Tips on energy saving
2
2
Place cookware on the cooking zone before it is switched on.
If possible, always place a lid on the cookware.
Examples of cooking applications
The information given in the following table is for guidance only.
Heat
setting
Cooking
process
0
1
1-3
suitable for
Cook time
Tips/Hints
as required
Cover
5-25 mins.
Stir occasionally
Off position
Keeping
Keeping cooked foods warm
food warm
Melting
Hollandaise sauce,
melting butter, chocolate,
gelatine
Solidifying Fluffy omelettes, baked eggs
10-40 mins.
Cook with lid on
25-50 mins.
Add at least twice as
much liquid as rice, stir
milk dishes part way
through cooking
3-5
Simmering
Simmering rice and milkbased dishes
Heating up ready-cooked
meals
5-7
Steaming
Braising
Steaming vegetables, fish
Braising meat
20-45 mins.
With vegetables add only
a little liquid (a few tablespoons)
Steaming potatoes
20-60 mins.
Use only a little liquid, e.
g.: max. ¼ l water for
750 g of potatoes
Cooking larger quantities of
food, stews and soups
60-150 mins.
Up to 3 l liquid plus ingredients
9-12
Gentle
frying
Frying escalope, veal cordon
bleu, cutlets, rissoles, sausages, liver, roux, eggs, pancakes,
doughnuts
as required
Turn halfway through
cooking
12-13
Heavy
frying
Hash browns, loin steaks,
steaks, Flädle (pancakes for
garnishing soup)
5-15 mins.
per pan
Turn halfway through
cooking
14
Boiling
Searing
Deep
frying
7-9
Boiling
Boiling large quantities of water, cooking pasta, searing meat (goulash,
pot roast), deep frying chips
The power function is suitable for heating large quantities of liquid.
Cleaning and care
21
Cleaning and care
1
1
Take care! Risk of burns from residual heat.
Important Sharp objects and abrasive cleaning materials will damage the appliance. Clean with water and washing up liquid.
1
Important Residues from cleaning agents will damage the appliance. Remove
residues with water and washing up liquid.
Cleaning the appliance after each use
1. Wipe the appliance with a damp cloth and a little washing up liquid.
2. Rub the appliance dry using a clean cloth.
Removing deposits
1.
2.
3.
4.
Place the scraper on the glass ceramic surface at an angle.
Remove residues by sliding the blade over the surface.
Wipe the appliance with a damp cloth and a little washing up liquid.
Rub the appliance dry using a clean cloth.
Remove
immediately
when the appliance has
cooled down
sugar, food containing sugar
yes
---
plastics, tin foil
yes
---
limescale and water rings
---
yes
fat splashes
---
yes
shiny metallic discolouration
---
yes
Type of dirt
using
a scraper*
cleaner for glass ceramic or stainless steel*
*Scrapers and cleaners for glass ceramic and stainless steel can be purchased in specialist shops, supermarkets, the parts department of your local Service Force Centre or from www.shop.electrolux.co.uk
3
3
Remove stubborn residues with a cleaner for glass ceramic or stainless steel.
Scratches or dark stains on the glass ceramic that cannot be removed do not
however affect the functioning of the appliance.
22
What to do if …
What to do if …
Problem
Possible cause
Remedy
The cooking zones cannot be More than 10 seconds have
Switch the appliance on again.
switched on or are not operat- passed since the appliance was
ing
switched on
The lock is switched on
Switch off the lock (See the
section “Locking/unlocking the
control panel”)
The child safety device is
switched on
Deactivate child safety device
(See the section “Child safety
device”)
Several sensor fields were
touched at the same time
Only touch one sensor field
Automatic switch-off has
been triggered
Remove any objects (pans,
etc.) that are lying on the control panel. Switch appliance on
again
There is water on the control
panel or the control panel is
covered with fat splashes
Wipe the control panel
STOP+GO is activated
Switching off STOP+GO
Acoustic signal sounds when
appliance is switched off
The control panel is wholly or
partly covered by objects.
Remove objects.
The residual heat indicator is
not displaying anything
The cooking zone was only on If the cooking zone is supfor a short time and is there- posed to be hot, call your local
fore not hot
Service Force Centre.
Repeated acoustic signal (6x),
appliance switches off
One or more sensor fields have Uncover sensor field
been covered for longer than
10 seconds
Acoustic signal sounds and
appliance switches itself on
and then off again; after 5
seconds another acoustic signal sounds
The On/Off sensor field has
been covered up, e.g. by a
cloth
Do not place any objects on
the control panel
Display is switching between
two heat settings
Power management is reducing the power of this cooking
zone
See the section “Switching the
power function on and off”
What to do if …
Problem
is lit
lights up
and number are displayed
1
3
Possible cause
23
Remedy
Unsuitable cookware
Use suitable cookware
No cookware on the cooking
zone
Put cookware on zone
Diameter of the base of the
cookware is too small for the
cooking zone
Move to smaller cooking zone
Use suitable cookware
Overheating protection for the Switch off the cooking zone.
cooking zone has been trigSwitch the cooking zone on
gered
again
Automatic switch-off has
been triggered
Switch appliance off. Switch
appliance on again
Electronics fault
Disconnect the appliance from
the electrical supply for a few
minutes (Take the fuse out of
the house’s wiring system)
If after switching on again,
is displayed again, call the customer service department
If you are unable to remedy the problem by following the above suggestions, please contact your local Service Force Centre.
Warning! Repairs to the appliance are only to be carried out by qualified service
engineers. Considerable danger to the user may result from improper repairs.
If the appliance has been operated incorrectly, the engineer's visit will be
chargeable, even during the warranty period.
24
Disposal
Disposal
2
Packaging material
The packaging materials are environmentally friendly and can be recycled. The
plastic components are identified by markings, e.g. >PE<, >PS<, etc. Please dispose of the packaging materials in the appropriate container at your local waste
disposal facilities.
2
Old appliance
W
The symbol
on the product or on its packaging indicates that this product
may not be treated as household waste. Instead it shall be handed over to the
applicable collection point for the recycling of electrical and electronic equipment. By ensuring this product is disposed of correctly, you will help prevent potential negative consequences for the environment and human health, which
could otherwise be caused by inappropriate waste handling of this product. For
more detailed information about recycling of this product, please contact your
local city office, your household waste disposal service or the shop where you
purchased the product.
Installation Instructions
25
Installation Instructions
1
z
z
Safety instructions
Warning! This must be read!
The laws, ordinances, directives and standards in force in the country of use are
to be followed (safety regulations, proper recycling in accordance with the regulations, etc.)
Installation may only be carried out by a qualified electrician.
The minimum distances to other appliances and units are to be observed.
Anti-shock protection must be provided by the installation, for example drawers
may only be installed with a protective floor directly underneath the appliance.
The cut surfaces of the worktop are to be protected against moisture using a
suitable sealant.
The sealant seals the appliance to the work top with no gap.
When building in, protect the underside of the appliance from steam and moisture, e.g. from a dishwasher or oven.
Avoid installing the appliance next to doors and under windows. Otherwise hot
cookware may be knocked off the rings when doors and windows are opened.
Risk of injury from electrical current.
• The electrical mains terminal is live.
• Make electrical mains terminal free of voltage.
• Follow connection schematic.
• Observe electrical safety rules.
• Ensure anti-shock protection by installing correctly.
• The appliance must be connected to the electrical supply by a qualified electrician.
Risk of injury from electrical current.
• Loose and inappropriate plug and socket connections can make the terminal
overheat.
• Have the clamping connections correctly installed by a qualified electrician.
• Use strain relief clamp on cable.
• In the event of single-phase or two-phase connection, the appropriate mains
cable of type H05BB-F Tmax 90°C (or higher) must be used.
• If this appliance’s mains cable is damaged, it must be replaced by a special cable (type H05BB-F Tmax 90°C; or higher). Please contact your local Service
Force Center for further advice.
26
Installation Instructions
A device must be provided in the electrical installation which allows the appliance to be disconnected from the mains at all poles with a contact opening
width of at least 3 mm
Suitable isolation devices include line protecting cut-outs, fuses (screw type fuses are to be removed from the holder), earth leakage trips and contactors.
Sticking on the seal
• Clean the worktop in the area of the cut-out section.
• Stick the one-sided self-adhesive sealing tape supplied all the way round the
lower edge of the cooking surface along the outer edge of the glass ceramic
panel. Do not stretch it. The cut ends should lie in the middle of one side.
When you have cut it to length (add a few mm), press the two ends flush up
against one another.
Assembly
Assembly
27
28
Assembly
Assembly
29
30
Assembly
31
Rating Plate
68031KF-N
55GAD80AG
949 592 858
230 V
50 Hz
7,4
7,4 kW
AEG-ELECTROLUX
32
Guarantee/Customer Service
Guarantee/Customer Service
Standard guarantee conditions
We, AEG-Electrolux, undertake that if within 12 months of the date of the purchase this AEG-Electrolux appliance or any part thereof is proved to be defective
by reason only of faulty workmanship or materials, we will, at our option repair
or replace the same FREE OF CHARGE for labour, materials or carriage on condition that:
• The appliance has been correctly installed and used only on the electricity
supply stated on the rating plate.
• The appliance has been used for normal domestic purposes only, and in accordance with the manufacturer’s instructions.
• The appliance has not been serviced, maintained, repaired, taken apart or tampered with by any person not authorised by us.
• Electrolux Service Force Centre must undertake all service work under this
guarantee
• Any appliance or defective part replaced shall become the Company’s property.
• This guarantee is in addition to your statutory and other legal rights.
Exclusions
• Damage or calls resulting from transportation, improper use or neglect, the
replacement of any light bulbs or removable parts of glass or plastic.
• Costs incurred for calls to put right an appliance which is improperly installed
or calls to appliances outside the United Kingdom.
• Appliances found to be in use within a commercial environment, plus those
which are subject to rental agreements.
• Products of Electrolux manufacturer that are not marketed by Electrolux
Guarantee/Customer Service
33
European Guarantee
This appliance is guaranteed by Electrolux in each of the countries listed at the back of this user manual, for
the period specified in the appliance guarantee or otherwise by law. If you move from one of these countries to another of the countries listed below the appliance guarantee will move with you subject to the following qualifications:
• The appliance guarantee starts from the date you first purchased the appliance which will be evidenced
by production of a valid purchase document issued by the seller of the appliance.
• The appliance guarantee is for the same period and to the same extent for labour and parts as exists in
your new country of residence for this particular model or range of appliances.
• The appliance guarantee is personal to the original purchaser of the appliance and cannot be transferred
to another user.
• The appliance is installed and used in accordance with instructions issued by Electrolux and is only used
within the home, i.e. is not used for commercial purposes.
• The appliance is installed in accordance with all relevant regulations in force within your new country of
residence.
The provisions of this European Guarantee do not affect any of the rights granted to you by law.
www.electrolux.com
p
t
b
Albania
+35 5 4 261 450
Rr. Pjeter Bogdani Nr. 7 Tirane
Belgique/België/
Belgien
+32 2 363 04 44
Bergensesteenweg 719, 1502 Lembeek
Èeská republika
+420 2 61 12 61 12
Budìjovická 3, Praha 4, 140 21
Danmark
+45 70 11 74 00
Sjællandsgade 2, 7000 Fredericia
Deutschland
+49 180 32 26 622
Muggenhofer Str. 135, 90429 Nürnberg
Eesti
+37 2 66 50 030
Mustamäe tee 24, 10621 Tallinn
España
+34 902 11 63 88
Carretera M-300, Km. 29,900
Alcalá de Henares Madrid
France
www.electrolux.fr
Great Britain
+44 8705 929 929
Addington Way, Luton, Bedfordshire
LU4 9QQ
Hellas
+30 23 10 56 19 70
4 Limnou Str., 54627 Thessaloniki
Hrvatska
+385 1 63 23 338
Slavonska avenija 3, 10000 Zagreb
Ireland
+353 1 40 90 753
Long Mile Road Dublin 12
Italia
+39 (0) 434 558500
C.so Lino Zanussi, 26 - 33080 Porcia (PN)
Latvija
+37 17 84 59 34
Kr. Barona iela 130/2, LV-1012, Riga
Lithuania
+3702780607
Žirmūnų 67, LT-09001 Vilnius
Luxembourg
+352 42 431 301
Rue de Bitbourg, 7, L-1273 Hamm
Magyarország
+36 1 252 1773
H-1142 Budapest XIV,
Erzsébet királyné útja 87
Nederland
+31 17 24 68 300
Vennootsweg 1, 2404 CG Alphen aan den Rijn
Norge
+47 81 5 30 222
Risløkkvn. 2 , 0508 Oslo
34
Guarantee/Customer Service
p
t
b
Österreich
+43 18 66 400
Herziggasse 9, 1230 Wien
Polska
+48 22 43 47 300
ul. Kolejowa 5/7, Warszawa
Portugal
+35 12 14 40 39 39
Quinta da Fonte - Edificio Gonçalves Zarco
- Q 35
2774 - 518 Paço de Arcos
Romania
+40 21 451 20 30
Str. Garii Progresului 2, S4, 040671 RO
Schweiz/Suisse/
Svizzera
+41 62 88 99 111
Industriestrasse 10, CH-5506 Mägenwil
Slovenija
+38 61 24 25 731
Electrolux Ljubljana d.o.o.
Gerbièeva 98, 1000 Ljubljana
Slovensko
+421 2 43 33 43 22
Electrolux Slovakia s.r.o., Electrolux
Domáce spotrebièe SK, Seberíniho 1, 821
03 Bratislava
Suomi
www.electrolux.fi
Sverige
+46 (0)771 76 76 76
Electrolux Service, S:t Göransgatan 143,
S-105 45 Stockholm
Türkiye
+90 21 22 93 10 25
Tarlabaþý caddesi no : 35 Taksim
Istanbul
Ðîññèÿ
+7 495 937 7837
129090 Ìîñêâà, Îëèìïèéñêèé ïðîñïåêò, 16,
ÁÖ „Îëèìïèê“
Óêðà¿íà
+380 44 586 20 60
04074 Êè¿â, âóë.Àâòîçàâîäñüêà,
2a, ÁÖ „Àëêîí“
Service and Spare Parts
35
Service and Spare Parts
If the event of your appliance requiring service, or if you wish to purchase spare
parts, please contact Service Force by telephoning:
0870 5 929 929
Your telephone call will be automatically routed to the Service Force Centre covering your post code area.
For the address of your local Service Force Centre and further information about
Service Force, please visit the website at
www. serviceforce.co.uk
Before calling out an engineer, please ensure you have read the details under the
heading „What to do if...“
When you contact the Service Force Centre you will need to give the following
details:
1. Your name, address and post code.
2. Your telephone number.
3. Clear and concise details of the fault.
4. The model and serial number of the appliance (found on the rating plate)
5. The purchase date.
Please note that a valid purchase receipt or
guarantee documentation is required for inguarantee service calls.
Customer Care
For general enquiries concerning your AEG
appliance, or for further information on
AEG products please contact our Customer
Care Department by letter or telephone at
the address below or visit our website at
www.aeg.co.uk.
Customer Care Department
For Customer Service in the Republic of
Major Appliances
Ireland please contact us at the address beAEG Domestic Appliances
low:
Addington Way
AEG/ Electrolux Group (Ire) Ltd
Luton
Long Mile Road/ Dublin 12
Bedfordshire, LU4 9QQ
Republic of Ireland
Tel: 08705 350350 (*)
Tel: +353 (0) 1 4090754
Email: service.eid@electrolux.ie
(*) Calls may be recorded for training purposes
867 201 421-N-100608-02
Subject to change without notice
www.electrolux.com
www.aeg-electrolux.co.uk