SGI® Rackable™ C2112-GP2 System User Guide

SGI® Rackable™ C2112-GP2 System
User Guide
007-6362-001
COPYRIGHT
© 2014 Silicon Graphics International Corp. All rights reserved; provided portions may be copyright in third parties, as indicated elsewhere herein. No
permission is granted to copy, distribute, or create derivative works from the contents of this electronic documentation in any manner, in whole or in part,
without the prior written permission of SGI.
LIMITED RIGHTS LEGEND
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in the FAR 52.227-19 and/or the DFAR 227.7202, or successive sections. Use beyond license provisions is a violation of worldwide intellectual property laws,
treaties and conventions. This document is provided with limited rights as defined in 52.227-14.
The electronic (software) version of this document was developed at private expense; if acquired under an agreement with the USA government or any
contractor thereto, it is acquired as “commercial computer software” subject to the provisions of its applicable license agreement, as specified in (a) 48 CFR
12.212 of the FAR; or, if acquired for Department of Defense units, (b) 48 CFR 227-7202 of the DoD FAR Supplement; or sections succeeding thereto.
Contractor/manufacturer is SGI, 46600 Landing Parkway, Fremont, CA 94538.
TRADEMARKS AND ATTRIBUTIONS
Silicon Graphics, SGI, and the SGI logo, Rackable, and Supportfolio are trademarks or registered trademarks of Silicon Graphics International Corp. in the
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Record of Revision
007-6362-001
Version
Description
001
September 2014
Original printing.
iii
Contents
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Record of Revision .
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About This Guide .
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Audience.
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Chapter Descriptions
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Related Publications .
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Conventions .
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Product Support .
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Reader Comments .
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Introduction
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Server Chassis Features .
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Serverboard Features
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Additional Hardware Components .
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System Safety .
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Electrical Safety Precautions
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General Safety Precautions .
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ESD Precautions.
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Operating Precautions .
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Server Installation .
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Unpack the System .
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Prepare for Setup
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Choose a Setup Location
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Warnings and Precautions .
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Server Precautions .
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Rack Mounting Considerations .
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Ambient Operating Temperature .
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Rack Precautions
007-6362-001
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Contents
Reduced Airflow
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Mechanical Loading .
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Circuit Overloading .
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Reliable Ground .
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Install the System into a Rack
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Separate the Sections of the Rack Rails and Install Outer Rack Rails .
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Install the Inner Rail Extensions.
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Install the Server in a Rack .
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Removing the Chassis Cover
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Checking the Components and Setup
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Checking the Drive Bay Setup .
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Checking the Airflow
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Providing Power .
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System Monitoring .
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Control Panel Components .
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Drive Carrier LEDs .
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Power Supply LED .
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Chassis Maintenance
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Before You Start .
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Tools and Supplies Needed .
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Left-Right and User Position
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Check the Serverboard Setup.
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Removing the Chassis Cover.
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Replacing a Power Supply
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Installing and Removing Disk Drives
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Removing a Hard Drive Carrier from the Chassis .
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Removing a Drive from a Drive Carrier.
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Installing a Hard Drive into a Carrier
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Replacing System Fans .
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Troubleshooting .
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If the System Does Not Power Up
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System Powers Up But Will Not Boot .
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007-6362-001
Contents
No Video After System Power Up .
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Memory Errors .
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A
Technical Specifications
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B
BIOS Error Codes .
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007-6362-001
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Figures
007-6362-001
Figure 1-1
The SGI Rackable C2112-GP2 Server .
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Figure 1-2
Front Chassis View .
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Figure 1-3
PCI Expansion Slots .
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Figure 1-4
Rear Chassis I/O Ports
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Figure 1-5
Serverboard Block Diagram .
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Figure 2-1
Installing the Onboard Battery
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Figure 3-1
Separating and Installing the Rack Rails .
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Figure 3-2
Installing the Inner Rail Extensions .
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Figure 3-3
Installing the Server in a Rack
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Figure 3-4
Accessing the Inside of the Chassis .
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Figure 4-1
Front Control Panel .
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Figure 4-2
Control Panel Components .
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Figure 5-1
Accessing the Inside of the Chassis .
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Figure 5-2
Power Supply Release Tab .
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Figure 5-3
Removing the Power Supply .
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Figure 5-4
Drive Carrier Release Tab
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Figure 5-5
Removing Drive Carrier From Chassis .
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Figure 5-6
Removing a Dummy Drive .
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Figure 5-7
Mounting a Disk into a Drive Carrier
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Figure 5-8
Replacing System Fans .
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Tables
Tables
007-6362-001
Table 1-1
Server Chassis Features .
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Table 1-2
PCI Expansion Slots .
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Table 1-3
Serverboard Features .
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Table 4-1
Control Panel Components .
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Table 4-2
Universal Information LED States .
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Table 4-3
Disk Carrier LEDs
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Table 4-4
Power Supply LED States
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Table A-1
Temperature, Humidity, and Altitude Specifications
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Table A-2
Miscellaneous System Specifications
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Table B-1
BIOS Error Codes
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xi
About This Guide
This guide provides an overview of the installation, architecture, general operation, and
descriptions of the major components in the SGI® Rackable™ C2112-GP2 server. It also provides
basic troubleshooting and maintenance information as well as important safety and regulatory
specifications.
Audience
This guide is written for owners, installers, system administrators, and users of
SGI Rackable C2112-GP2 computer systems. It is written with the assumption that the reader has
a good working knowledge of computers and computer systems.
007-6362-001
xiii
About This Guide
Chapter Descriptions
The following topics are covered in this guide:
xiv
•
Chapter 1, “Introduction”
Provides an overview of SGI Rackable C2112-GP2 server components.
•
Chapter 2, “System Safety”
Provides system safety information.
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Chapter 3, “Server Installation”
Provides a quick setup checklist to get the server operational.
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Chapter 4, “System Monitoring”
Describes how you monitor the overall status of the system as well as the activity and health
of specific components.
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Chapter 5, “Chassis Maintenance”
Describes how you replace fans, disk drives, and power supplies.
•
Chapter 6, “Troubleshooting”
Describes some basic steps to troubleshoot your system.
•
Appendix A, “Technical Specifications,”
Describes system component specifications.
•
Appendix B, “BIOS Error Codes,”
Provides BIOS error code information.
007-6362-001
About This Guide
Related Publications
The following SGI documents are relevant to the SGI Rackable C2112-GP2 server:
•
SGI Foundation Software release notes
•
SGI Performance Suite release notes
•
SGI InfiniteStorage series documentation
•
Man pages
You can obtain SGI documentation, release notes, or man pages in the following ways:
•
Refer to the SGI Technical Publications Library at http://docs.sgi.com. Various formats are
available. This library contains the most recent books and man pages.
•
Refer to the SGI Supportfolio™ webpage for release notes and other documents whose
access require a support contract. See “Product Support” on page xvi.
Conventions
The following conventions are used throughout this document:
007-6362-001
Convention
Meaning
Command
This fixed-space font denotes literal items such as commands, files,
routines, path names, signals, messages, and programming language
structures.
variable
The italic typeface denotes variable entries and words or concepts being
defined. Italic typeface is also used for book titles.
user input
This bold fixed-space font denotes literal items that the user enters in
interactive sessions. Output is shown in nonbold, fixed-space font.
[]
Brackets enclose optional portions of a command or directive line.
...
Ellipses indicate that a preceding element can be repeated.
man page(x)
Man page section identifiers appear in parentheses after man page names.
GUI element
This font denotes the names of graphical user interface (GUI) elements such
as windows, screens, dialog boxes, menus, toolbars, icons, buttons, boxes,
fields, and lists.
xv
About This Guide
Product Support
SGI provides a comprehensive product support and maintenance program for its products. SGI
also offers services to implement and integrate Linux applications in your environment.
•
Refer to http://www.sgi.com/support/
•
If you are in North America, contact the Technical Assistance Center at
+1 800 800 4SGI or contact your authorized service provider.
•
If you are outside North America, contact the SGI subsidiary or authorized distributor in
your country.
Reader Comments
If you have comments about the technical accuracy, content, or organization of this document,
contact SGI. Be sure to include the title and document number of the manual with your comments.
(Online, the document number is located in the front matter of the manual. In printed manuals, the
document number is located at the bottom of each page.)
You can contact SGI in any of the following ways:
•
Send e-mail to the following address: techpubs@sgi.com
•
Contact your customer service representative and ask that an incident be filed in the SGI
incident tracking system.
http://www.sgi.com/support/supportcenters.html
SGI values your comments and will respond to them promptly.
xvi
007-6362-001
Chapter 1
1. Introduction
The SGI Rackable C2112-GP2 server is a 2U rackmount server (see Figure 1-1). It has two main
subsystems: the 2U server chassis and a dual-processor serverboard.
Figure 1-1
The SGI Rackable C2112-GP2 Server
This chapter describes the server using the following topics:
007-6362-001
•
“Server Chassis Features” on page 2
•
“Serverboard Features” on page 4
•
“Additional Hardware Components” on page 7
1
1: Introduction
Server Chassis Features
Table 1-1 describes the main features of the SGI Rackable C2112-GP2 server chassis.
Table 1-1
2
Server Chassis Features
Feature
Description
System power
The chassis features a redundant 1KW power supply consisting of two
power modules. The system does not need to be shut down when
replacing or removing a single power supply module.
Hard drives
The chassis is designed to support twelve 3.5” hot-swap hard drive
carriers.
PCI expansion slots
Two conventional riser cards are included in the system and support five
standard PCIe x8 add-on cards. Each system comes with an additional
Ultra riser card to provide added features such as extra LAN ports and
PCI expansion slots. See Figure 1-3 and Table 1-2 for the location and
physical profile of the slots.
Front control panel
The front control panel provides system monitoring and control. LEDs
indicate system power, HDD activity, network activity (2), overheat/fan
failure, and power failure. A main power button and a reset button are
also included.
Cooling system
The chassis has an innovative cooling design that features four 8-cm
high-performance fans. Fan speed can be determined by system
temperature via IPMI. Each power supply module also includes a
cooling fan.
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Server Chassis Features
Figure 1-2 shows the noteworthy components on the front of the server chassis.
Hard disk drives
Control
Panel
Figure 1-2
Front Chassis View
Figure 1-3 shows the location of the PCI expansion slots in the rear chassis and Table 1-2
describes the physical profile of the slots.
2
3
1
4
8
7
5
6
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Figure 1-3
PCI Expansion Slots
Table 1-2
PCI Expansion Slots
Riser Card Slot
Physical Profile
1
Full Height (4.2”), 10” Length
2
Full Height (4.2”), 10” Length
3
Full Height (4.2”), 10” Length
4
Full Height (4.2”), 10” Length
5
Full Height (4.2”), 10” Length
6
Full Height (4.2”), 10” Length
7
Low Profile (2.536”), 6.6” Length
8
Low Profile (2.536”), 6.6” Length
3
1: Introduction
Serverboard Features
At the heart of the SGI Rackable C2112-GP2 server is a dual-processor serverboard based on the
Intel® C612 chipset and designed to provide maximum performance. Table 1-3 describes the
major features of the serverboard.
Table 1-3
Serverboard Features
Feature
Description
Processors
The serverboard supports single or dual Intel® E5-2600 v3 Series
processors.
Memory
The serverboard has 24 memory sockets that can support up to 768 GB
of ECC registered DDR4-1600/1333/1066/800 non-volatile RDIMM
(registered DIMMs) or 1536 GB of LRDIMM (load-reduced DIMMs)
DDR4-2133/1866/1600/1333 memory.
Onboard Serial ATA (SATA)
A SATA controller is integrated into the chipset to provide a ten-port
SATA subsystem. Six of the ports are supported by the Intel PCH and
four of the ports are supported by the Intel SCU. The SATA 3.0 ports are
connected to the backplane by default. RAID 0, 1, 5 and 10 are
supported.
Rear I/O ports
– One COM port
– One VGA (monitor) port
– Two USB 3.0 ports
– One dedicated IPMI LAN port
– Two GigE/Four 10GBase-T/Two 10GBase-T LAN ports
(depending on the pre-installed Ultra riser card)
These ports are illustrated in Figure 1-4, along with the four Ethernet
ports associated with the two GigE configuration.
Graphics controller
4
There is an integrated ASpeed 2400 BMC graphics chip.
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Serverboard Features
Figure 1-4 shows the I/O ports on the rear of the server chassis.
Ethernet LAN Ports
VGA Port
COM1 Port
USB Ports
IPMI LAN Port
Figure 1-4
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Rear Chassis I/O Ports
5
1: Introduction
Figure 1-5 shows a block diagram of the serverboard.
Note: Figure 1-5 is a general block diagram and may not represent the exact features on your
serverboard. See Table 1-3 for the actual specifications of your serverboard. This block diagram
is intended for your reference only.
Figure 1-5
6
Serverboard Block Diagram
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Additional Hardware Components
Additional Hardware Components
In addition to the serverboard and chassis, the following hardware components have been included
with the server:
•
Two passive CPU heat sinks
•
Two conventional riser cards
•
One Ultra riser card
•
Four plastic air shrouds
•
Four 8-cm system cooling fans
•
SAS backplane
•
Twelve hot-swap 3.5” HDD trays
•
Four riser cards
•
One rail set
•
3.5”-to-2.5” converter for disk drive trays (optionally included)
Important: SGI Rackable server systems may sometimes require driver versions that are not
included in the original operating system release. When required, SGI provides these drivers on
an SGI Driver CD, which may ship with the system, or on the system disk (pre-installed in the
factory). For more information on this topic check with your sales or service representative.
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7
Chapter 2
2. System Safety
This chapter describes basic safety precautions.
Electrical Safety Precautions
Basic electrical safety precautions should be followed to protect yourself from harm and the
SGI Rackable C2112-GP2 system from damage, as follows:
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•
Be aware of the locations of the power on/off switch on the chassis as well as the room's
emergency power-off switch, disconnection switch or electrical outlet. If an electrical
accident occurs, you can then quickly remove power from the system.
•
Do not work alone when working with high voltage components.
•
Power should always be disconnected from the system when removing or installing main
system components, such as the serverboard, memory modules and disk drives. When
disconnecting power, you should first power down the operating system first and then
unplug the power cords. The unit has more than one power supply cord. Disconnect two
power supply cords before servicing to avoid electrical shock.
•
When working around exposed electrical circuits, another person who is familiar with the
power-off controls should be nearby to switch off the power if necessary.
•
Use only one hand when working with powered-on electrical equipment. This is to avoid
making a complete circuit, which will cause electrical shock. Use extreme caution when
using metal tools, which can easily damage any electrical components or circuit boards they
come into contact with.
•
Do not use mats designed to decrease static electrical discharge as protection from electrical
shock. Instead, use rubber mats that have been specifically designed as electrical insulators.
•
The power supply power cords must include a grounding plug and must be plugged into
grounded electrical outlets.
•
This product may be connected to an IT power system. In all cases, ensure that the unit is
also reliably connected to Earth (grounded).
9
2: System Safety
•
Serverboard Battery
Caution: There is a danger of explosion if the onboard battery is installed upside down,
which will reverse its polarities (see Figure 2-1). This battery must be replaced only with the
same or an equivalent type recommended by the manufacturer. Dispose of used batteries
according to the manufacturer's instructions.
!
•
Mainboard replaceable soldered-in fuses: Self-resetting PTC (Positive Temperature
Coefficient) fuses on the mainboard must be replaced by trained service technicians only.
The new fuse must be the same or equivalent as the one replaced. Contact technical support
for details and support.
Lithium battery
Battery holder
Figure 2-1
10
Installing the Onboard Battery
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General Safety Precautions
General Safety Precautions
Follow these rules to ensure general safety:
•
Keep the area around the SGI Rackable C2112-GP2 system clean and free of clutter.
•
The SGI Rackable C2112-GP2 system weighs approximately 55 lbs (25 kg.) when fully
loaded. When lifting the system, two people at either end should lift slowly with their feet
spread out to distribute the weight. Always keep your back straight and lift with your legs.
•
Place the chassis top cover and any system components that have been removed away from
the system or on a table so that they won't accidentally be stepped on.
•
While working on the system, do not wear loose clothing such as neckties and unbuttoned
shirt sleeves, which can come into contact with electrical circuits or be pulled into a cooling
fan.
•
Remove any jewelry or metal objects from your body, which are excellent metal conductors
that can create short circuits and harm you if they come into contact with printed circuit
boards or areas where power is present.
•
After accessing the inside of the system, close the system back up and secure it to the rack
unit with the retention screws after ensuring that all connections have been made.
ESD Precautions
!
Caution: Electrostatic discharge (ESD) is generated by two objects with different electrical
charges coming into contact with each other. An electrical discharge is created to neutralize this
difference. The discharge can damage electronic components and printed circuit boards.
The following measures are generally sufficient to neutralize this difference before contact is
made to protect your equipment from ESD:
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•
Use a grounded wrist strap designed to prevent static discharge.
•
Keep all components and printed circuit boards (PCBs) in their antistatic bags until ready for
use.
•
Touch a grounded metal object before removing the board from the antistatic bag.
•
Do not let components or PCBs come into contact with your clothing, which may retain a
charge even if you are wearing a wrist strap.
11
2: System Safety
•
Handle a board by its edges only; do not touch its components, peripheral chips, memory
modules or contacts.
•
When handling chips or modules, avoid touching their pins.
•
Put the serverboard and peripherals back into their antistatic bags when not in use.
•
For grounding purposes, make sure your computer chassis provides excellent conductivity
between the power supply, the case, the mounting fasteners and the serverboard.
Operating Precautions
The following are two noteworthy operating precautions:
12
•
Ensure that the chassis cover is in place when the server is operating to ensure proper
cooling. Out-of-warranty damage to the system can occur if this practice is not strictly
followed.
•
Please handle used batteries carefully. Do not damage the battery in any way. A damaged
battery may release hazardous materials into the environment. Do not discard a used battery
in the garbage or a public landfill. Please comply with the regulations set up by your local
hazardous waste management agency to dispose of your used battery properly.
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Chapter 3
3. Server Installation
This chapter provides a quick setup checklist to get the SGI Rackable C2112-GP2 server
operational.
Unpack the System
Inspect the shipping container used for the server and note if it was damaged in any way. If the
server shows damage, file a damage claim with the carrier who delivered it.
Decide on a suitable location for the rack that supports the weight, power requirements, and
environmental requirements of the server. It should be situated in a clean, dust-free environment
that is well ventilated. Avoid areas where heat, electrical noise, and electromagnetic fields are
generated. Place the server rack near a grounded power outlet. Refer to “Warnings and
Precautions” on page 14.
Prepare for Setup
The shipping container should include two sets of rail assemblies, two rail mounting brackets and
the mounting screws that you will use to install the system into a rack.
Read this section in its entirety before you begin the installation procedure.
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13
3: Server Installation
Choose a Setup Location
Follow these guidelines:
!
Caution: The equipment is intended for installation only in a restricted access location.
•
This product is not suitable for use with visual display work place devices according to
Clause 2 of the German Ordinance for Work with Visual Display Units document.
•
Leave enough clearance in front of the rack to enable you to open the front door completely
(~25 inches) and approximately 30 inches of clearance in the back of the rack to allow for
sufficient airflow and ease in servicing.
Warnings and Precautions
Rack Precautions
!
14
Warning: Failure to follow the following guidelines can result in serious injury or damage
to the equipment.
•
The SGI Rackable C2112-GP2 server weighs 55 lbs (25 kg). Always use proper lifting
techniques when your move the server. Always get the assistance of another qualified person
when you install the sever in a location above your shoulders.
•
Extend the leveling jacks on the bottom of the rack to the floor with the full weight of the
rack resting on them.
•
Attach stabilizers to the rack in single rack installations.
•
Couple racks together in multiple rack installations.
•
Be sure the rack is stable before extending a component from the rack.
•
Extend only one component at a time. Extending two or more components simultaneously
may cause the rack to tip over.
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Rack Mounting Considerations
Server Precautions
•
Review the electrical and general safety precautions in Chapter 2, “System Safety.”
•
Determine the placement of each component in the rack before you install the rails.
•
Install the heaviest server components in the bottom of the rack first, and then work up.
•
Use a regulating uninterruptible power supply (UPS) to protect the server from power surges
and voltage spikes and to keep your system operating in case of a power failure.
•
Allow the hot-pluggable SATA drives and power supply modules to cool before touching
them.
•
Always keep the rack’s front door and all panels and components on the servers closed when
not servicing to maintain proper cooling.
Rack Mounting Considerations
Ambient Operating Temperature
If installed in a closed or multi-unit rack assembly, the ambient operating temperature of the rack
environment may be greater than the ambient temperature of the room. Therefore, consideration
should be given to installing the equipment in an environment compatible with the manufacturer’s
maximum rated ambient temperature (35º C or 95º F).
Reduced Airflow
Equipment should be mounted into a rack so that the amount of airflow required for safe operation
is not compromised.
Mechanical Loading
Equipment should be mounted into a rack so that a hazardous condition does not arise due to
uneven mechanical loading.
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15
3: Server Installation
Circuit Overloading
Consideration should be given to the connection of the equipment to the power supply circuitry
and the effect that any possible overloading of circuits might have on overcurrent protection and
power supply wiring. Appropriate consideration of equipment nameplate ratings should be used
when addressing this concern.
Reliable Ground
A reliable ground must be maintained at all times. To ensure this, the rack itself should be
grounded. Particular attention should be given to power supply connections other than the direct
connections to the branch circuit (for example, the use of power strips, and so on).
Install the System into a Rack
This section provides information on installing the server into a rack. If the system has already
been mounted into a rack, refer to “Check the Serverboard Setup” on page 20. There are a variety
of rack units on the market, which may mean the assembly procedure will differ slightly. You
should also refer to the installation instructions that came with the rack unit you are using.
Note: This rail will fit a rack between 26" and 33.5" deep.
Separate the Sections of the Rack Rails and Install Outer Rack Rails
The chassis package includes two rail assemblies in the rack mounting kit. Each assembly consists
of two sections: an inner fixed chassis rail that secures directly to the server chassis and an outer
fixed rack rail that secures directly to the rack itself.
Steps 1–4 describe how to separate the inner and outer rails:
1.
Locate the rail assembly in the chassis packaging as shown in Figure 3-1.
2. Extend the rail assembly by pulling it outward.
3. Press the quick-release tab
4. Separate the inner rail from the outer rail assembly as shown in Figure 3-1.
16
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Install the System into a Rack
Rail Assembly
1
Extending the Rails
2
3
QuickRelease Tab
4
Separating the
Inner Rail Extension
7
5
6
Figure 3-1
Separating and Installing the Rack Rails
Outer rails attach to the rack and hold the chassis in place. The outer rails for the chassis extend
between 30 inches and 33 inches.
Steps 5–8 describe how to install the outer rails to the rack (see Figure 3-1):
5. Secure the back end of the outer rail to the rack, using the screws provided.
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17
3: Server Installation
6. Press the button where the two outer rails are joined to retract the smaller outer rail.
7. Hang the hooks of the rails onto the rack holes and if desired, use screws to secure the front
of the outer rail onto the rack.
8. Repeat steps 5-7 for the remaining outer rail.
Install the Inner Rail Extensions
The server chassis includes a set of inner rails in two sections: inner rails and inner rail extensions.
The inner rails are pre-attached to the chassis, and do not interfere with normal use of the chassis
if you decide not to use a server rack. The inner rail extensions are attached to the inner rails to
mount the chassis in the rack.
Perform the following steps to install the inner rail extensions as illustrated in Figure 3-2:
1.
Place the inner rail extensions on the side of the chassis aligning the hooks of the chassis
with the rail extension holes. Make sure the extension faces outward just like the
pre-attached inner rail.
2.
Slide the extension toward the front of the chassis.
3.
Secure the chassis with two screws as illustrated.
4.
Repeat the prior steps for the other inner rail extension.
Figure 3-2
18
Installing the Inner Rail Extensions
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Install the System into a Rack
Install the Server in a Rack
!
Warning: The SGI Rackable C2112-GP2 server weighs 55 lbs (25 kg). Always use proper
lifting techniques when your move the server. Always get the assistance of another qualified
person when you install the sever in a location above your shoulders. Failure to do so may
result in serious personal injury or damage to the equipment.
You should now have rails attached to both the server chassis and the rack unit. The next step is
to install the server into the rack (refer to Figure 3-3).
1.
Extend the outer rails as shown in Figure 3-3.
2. Align the inner rails of the chassis with the outer rails on the rack.
3. Slide the inner rails into the outer rails, keeping the pressure even on both sides. When the
chassis has been pushed completely into the rack, it should click into the locked position.
4. Optional screws may be used to secure the to hold the front of the chassis to the rack.
Figure 3-3
Installing the Server in a Rack
Note: The figure above is for illustration purposes. Always install servers to the rack in a
bottom-to-top fashion.
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19
3: Server Installation
Check the Serverboard Setup
After you install the server in the rack, you will need to open the unit to make sure the serverboard
is properly installed and all the connections have been made. Before operating the server for the
first time, it is important to remove any protective film covering the top of the chassis. The
removal of this film allows for proper ventilation and cooling.
Removing the Chassis Cover
Use the following procedure for removing the chassis cover as illustrated in Figure 3-4.
1.
If rack mounted, first, grasp the two handles on either side and pull the system straight out
until it locks.
You will hear a click when it locks.
2. Remove the two screws on each side of the cover.
3. Press the both release tabs at the same time to remove the cover from the locked position.
4. Once the top cover is released from the locked position, slide the cover toward the rear of the
chassis.
5. Lift the cover off the chassis.
Note: To remove the system from the rack completely, depress the locking tabs on the chassis
rails (push the right-side tab down and the left-side tab up) to continue to pull the system out
past the locked position.
20
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Check the Serverboard Setup
2
3
5
Remove
Screw
4
3
2
Remove
Screw
Figure 3-4
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Accessing the Inside of the Chassis
21
3: Server Installation
Checking the Components and Setup
You may have one or two processors already installed in your serverboard. Ensure that the
serverboard is populated per your order.
Your server system comes with system memory already installed. Make sure all DIMMs are fully
seated in their slots.
Ensure that all power and data cables are properly connected and not blocking the chassis airflow.
Also, make sure that no cables are positioned in front of the fans.
Checking the Drive Bay Setup
Ensure that the peripheral drives and the disk drives have been properly installed and all
connections have been made.
Do not operate the server without drives or drive trays in the drive bays. Depending upon your
system’s configuration, your system may have one or more drives already installed. All drives are
accessible from the front of the server. If you need to install hard drives, see “Installing and
Removing Disk Drives” on page 34. Use only recommended server parts.
Checking the Airflow
Airflow is provided by four hot-swappable 8-cm chassis cooling fans. The system component
layout was carefully designed to direct sufficient cooling airflow to the components that generate
the most heat.
Ensure that all power and data cables have been routed in such a way that they do not block the
airflow generated by the fans.
Providing Power
Plug the power cord(s) from the power supply unit(s) into a high-quality power strip that offers
protection from electrical noise and power surges. It is recommended that you use an
uninterruptible power supply (UPS).
Depress the power button on the control panel, located on the front of the chassis. See “Control
Panel Components” on page 24.
22
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Chapter 4
4. System Monitoring
There are several buttons and LEDs on the control panel, drive carriers, and power supplies to
keep you constantly informed of the overall status of the system. As shown in Figure 4-1, the
control panel is on the left handle of the chassis.
Control
Panel
Figure 4-1
Hard disk drives
Front Control Panel
This chapter describes the functions of the buttons and LEDs and the appropriate responses you
may need to take.
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23
4: System Monitoring
Control Panel Components
Figure 4-2 shows the components of the control panel.
A
Figure 4-2
24
E
B
F
C
G
D
Control Panel Components
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Control Panel Components
Table 4-1 describes the functions of the components.
Table 4-1
Component
Control Panel Components
Description
A
The main power button is used to apply or remove power from the power supply
to the server. Turning off system power with this button removes the main power
but keeps standby power supplied to the system. Therefore, you must unplug the
server before servicing.
RESET
Depressing this button resets all registers and reboots the operating system.
B
When flashing, this LED indicates HDD activity.
C, F
When flashing, these LEDs indicates network activity on the LAN1 and LAN2,
respectively.
D
This is the Universal Information LED. It can indicate an overheat condition, fan
failure, power failure, or the UID button activation. See Table 4-2.
For an overheat condition, consider the following:
- Ensure that the ambient room temperature is not too warm.
- Check the routing of cables and make sure all fans are present and operating.
- Ensure that the chassis cover and air shrouds are installed.
- Verify that the heatsinks are installed properly.
This LED will remain solid red or continue to flash as long as the temperature is
too high or a fan does not function properly.
E
When illuminated, this LED indicates that power is being supplied by the power
supply units. This LED should be illuminated when the system is operating.
G
When illuminated, this LED indicates a power failure.
Table 4-2
Universal Information LED States
LED State
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Condition
Fast-blinking red (1x/sec)
Fan failure
Solid red
CPU overheat
Slow-blinking red (1x/4 sec)
Power failure
25
4: System Monitoring
Table 4-2
LED State
26
Universal Information LED States
Condition
Solid blue
Local UID button depressed
Blinking blue
IPMI-activated UID
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Drive Carrier LEDs
Drive Carrier LEDs
Each hard drive carrier has two LEDs. Table 4-3 describes the functions of the two LEDs.
Table 4-3
LED
Disk Carrier LEDs
Description
Blue
Each drive carrier has a blue LED. When illuminated, this blue LED (on the
front of the drive carrier) indicates drive activity. A connection to the backplane
enables this LED to blink on and off when that particular drive is being
accessed.
Red
An illuminated red LED indicates a drive failure. If one of the drives fails, you
should be notified by your system management software.
Refer to “Installing and Removing Disk Drives” on page 34 for instructions on replacing failed
drives.
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27
Power Supply LED
There is a single bi-color LED (green/amber) to indicate the power supply status. Table 4-4
describes the different states of the LED.
Table 4-4
Power Supply LED States
LED State
Power Supply (PS) State
Off
No AC power to any PS.
Green
Output on and Ok.
Green, 1Hz blink
AC present (only 12VSB on). PS off or PS in cold redundant state.
Note: This is the normal state for a redundant PS.
Green, 2Hz blink
PS firmware updating.
Amber
– PS critical event causing a shutdown/failure (OCP, OVP, fan failure)
– AC cord unplugged or AC power lost. A second power supply in
parallel still has AC input power.
Amber, 1Hz blink
PS warning events where the power supply continues to operate (high
temperature, high power, high current, slow fan).
Chapter 5
5. Chassis Maintenance
For warranty and safety considerations, SGI designates the following chassis components as
customer-replaceable units:
•
Power supplies
•
Fans
•
Disk drives
The disk drives and power supplies are hot-swappable; that is, you can replace them without
powering down the server. As a safety precaution, replacing the fans requires a system
power-down. A trained service technician should install and replace all other components.
This chapter describes the following chassis maintenance activities:
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•
“Removing the Chassis Cover” on page 30
•
“Replacing a Power Supply” on page 32
•
“Installing and Removing Disk Drives” on page 34
•
“Replacing System Fans” on page 38
29
5: Chassis Maintenance
Before You Start
!
Warning: Review the warnings and precautions listed in this manual before setting up or
servicing this chassis. These include the items described in Chapter 2, “System Safety.”
Tools and Supplies Needed
•
Phillips (cross head) screwdriver
•
Anti-static wrist strap and conductive foam pad (recommended)
Left-Right and User Position
All references to left, right, front, top, and bottom assume you are facing the front of the chassis
as it would be positioned for normal operation.
Removing the Chassis Cover
Caution: Except for short periods of time, do not operate the server without the cover in place.
The chassis cover must be in place to allow proper airflow and prevent overheating.
Use the following procedure for removing the chassis cover as illustrated in Figure 5-1.
1.
If rack mounted, first, grasp the two handles on either side and pull the system straight out
until it locks.
You will hear a click when it locks.
2. Remove the two screws on each side of the cover.
3. Press the both release tabs at the same time to remove the cover from the locked position.
4. Once the top cover is released from the locked position, slide the cover toward the rear of the
chassis.
5. Lift the cover off the chassis.
30
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Removing the Chassis Cover
2
3
5
Remove
Screw
4
3
2
Remove
Screw
Figure 5-1
Accessing the Inside of the Chassis
Note: To remove the system from the rack completely, depress the locking tabs on the chassis
rails (push the right-side tab down and the left-side tab up) to continue to pull the system out past
the locked position.
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31
5: Chassis Maintenance
Replacing a Power Supply
The server chassis includes two redundant 1000-Watt power supplies. These power supplies are
auto-switching-capable. This enables them to automatically sense and operate at a 100V to 240V
input voltage. An amber light will be illuminated on the power supply when the power is off. An
illuminated green light indicates that the power supply is operating.
In the unlikely event that a power supply unit needs to be replaced, one power supply can be
removed without powering down the system. Use the following steps to replace a power supply:
1.
Unplug the AC power cord from the failed power supply module.
2.
Push the release tab (on the back of the power supply) as illustrated in Figure 5-2.
3.
As shown in Figure 5-3, pull the power supply out using the handle provided.
4.
Push the new power supply module into the power bay until you hear a click.
5.
Plug the AC power cord back into the module.
Figure 5-2
32
Power Supply Release Tab
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Replacing a Power Supply
Figure 5-3
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Removing the Power Supply
33
5: Chassis Maintenance
Installing and Removing Disk Drives
You do not need to access the inside of the chassis or remove power to install or replace hard disk
drives.
Removing a Hard Drive Carrier from the Chassis
The drives are mounted in drive carriers to simplify their installation and removal from the
chassis. These carriers also help promote proper airflow for the drive bays.
Use the following steps to remove the HDD carrier:
1.
Press the release tab on the drive carrier.
See Figure 5-4. This extends the drive bay handle.
Figure 5-4
34
Drive Carrier Release Tab
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Installing and Removing Disk Drives
2. Use the handle to pull the drive out of the chassis.
See Figure 5-5.
Figure 5-5
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Removing Drive Carrier From Chassis
35
5: Chassis Maintenance
Removing a Drive from a Drive Carrier
If you are replacing a failed drive or dummy drive, use the following steps:
1.
Remove the screws connecting the drive (or dummy drive) to the carrier.
See Figure 5-6 and Figure 5-7.
2. Slide the drive from the carrier.
Figure 5-6
Removing a Dummy Drive
Caution: Except for short periods of time while swapping hard drives, do not operate the server
with the hard drive carriers empty.
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Installing and Removing Disk Drives
Installing a Hard Drive into a Carrier
To install a hard drive into a hard drive carrier, perform the following steps after removing the
hard drive carrier from the chassis:
1.
Place the hard drive carrier on a flat, stable surface such as a desk, table, or work bench.
2. Slide the hard drive into the carrier with the printed circuit board side facing down (see
Figure 5-7).
3. Carefully align the mounting holes in the hard drive and the carrier. Make sure the bottom of
the hard drive and bottom of the hard drive carrier are flush.
4. Secure the hard drive using all six screws (see Figure 5-7).
5. Replace the drive carrier into the chassis. Make sure to close the drive carrier using the drive
carrier handle.
Figure 5-7
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Mounting a Disk into a Drive Carrier
37
5: Chassis Maintenance
Replacing System Fans
The chassis contains four 8-cm high-performance fans. Fan speed is controlled by system
temperature via IPMI. If a fan fails, the remaining fans will ramp up to full speed and the
overheat/fan fail LED on the control panel will turn on. Replace any failed fan at your earliest
convenience with the same type and model. The system can continue to run with a failed fan.
Use the following procedure to replace a failed fan:
1.
Remove the top chassis cover while the system is still running to determine which of the
fans has failed.
See “Removing the Chassis Cover” on page 30.
2. Power down the system.
3. Remove the power cord(s) as a safety precaution.
4. Unplug the fan wiring from the serverboard and remove the failed fan.
38
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Replacing System Fans
5. Press the fan release tab to lift the failed fan from the chassis and pull it completely from the
chassis.
See Figure 5-8.
6. Place the new fan into the vacant space in the housing while making sure the arrows on the
top of the fan (indicating air direction) point in the same direction as the arrows on the other
fans.
7. Power up the system and ensure that the fan is working properly before replacing the chassis
cover.
Figure 5-8
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Replacing System Fans
39
Chapter 6
6. Troubleshooting
This chapter describes troubleshooting for the problems listed below. Chapter 4 describes use of
the control panel to monitor the overall system status and the status of specific components.
Chapter 5, “Chassis Maintenance” describes how to replace defective components.
•
“If the System Does Not Power Up” on page 42
•
“System Powers Up But Will Not Boot” on page 42
•
“No Video After System Power Up” on page 43
•
“Memory Errors” on page 43
If you follow all of the prescribed procedures and still need assistance, check with your authorized
support organization.
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41
6: Troubleshooting
If the System Does Not Power Up
If the system will not power up when the front power button is pushed, use the following checklist
to identify common sources for the problem:
•
Make sure that both ends of each system power cable are firmly connected to the power
supply and the corresponding power source(s) or power distribution unit (PDU).
•
Check that the LED on each power supply is properly lit. The power supply has one status
LED located on the left side of the front of the power supply. The status LED has three states
as follows:
•
–
Dark or off—Indicates no AC power present.
–
Yellow—AC power is present. The server is not turned on (no DC power).
–
Flashes slowly (about four seconds on/off)—Power supply has failed.
–
Green—AC power is present and the server is turned on (DC power present).
Open the system cover, remove the air shroud, and check to make sure that no obvious short
circuits exist between the serverboard and chassis.
If you must replace the power supply, refer to “Replacing a Power Supply” on page 32.
System Powers Up But Will Not Boot
If the system powers up but will not boot the operating system, check the following:
42
•
Check the system order document(s) - the server may have been ordered with no operating
system. If so, check with your system administrator for OS loading information.
•
Check the system disk for drive activity and confirm that it is firmly seated in the disk bay. A
red light on the front of the disk indicates a functional error. Check with your service
provider or local system administrator.
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No Video After System Power Up
No Video After System Power Up
If the system powers up and appears to be booting normally but no video is present, try the
following basic solutions:
•
Confirm your monitor is plugged in and switched on.
•
Check all video cables and ensure they are properly connected.
•
If using an optional PCIe video card check the back of the card for LED activity or a fault
indicator. Try opening the system, reseating the PCI card, and rebooting.
If you cannot get a video signal after trying basic solutions contact your support provider.
Memory Errors
If your system experiences memory related errors, try these basic troubleshooting steps to resolve
or better identify the problem:
•
Confirm that the power supply LED is not indicating an error.
•
Shut the system down, remove the covers over the serverboard and make sure that all the
DIMM modules are properly and fully installed.
•
You should be using registered ECC DDR4 memory. Also, it is recommended that you use
the same memory type and speed for all DIMMs in the system.
•
Check for bad DIMM modules or slots by swapping modules between slots and noting the
results.
Contact your administrator or support provider if the memory errors continue.
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Appendix A
A. Technical Specifications
Table A-1 lists allowable ranges for temperature, humidity, and altitude for the C2112-GP2 server.
Table A-1
Attribute
Temperature, Humidity, and Altitude Specifications
Specification
Rate of Change Constraints
While Product Operating
Temperature
– Up to 1500m (5000ft)
Maximum: 10ºC/hour (18ºF/hour)
+5ºC (41ºF) to +35ºC (95ºF)
– 1525m (5000ft) to 3050m (10,000ft)
Reduce max temperature (35ºC) by 1ºC per
305m (1000ft) of altitude above 1525m
(5000ft).
Humidity
20% to 80% Non-condensing
Altitude
3050m (10,000ft)
Maximum: 10% relative
humidity/hour
While Product Power Off
Temperature
+5ºC (41ºF) to +45ºC (113ºF)
Humidity
8% to 80% Non-condensing
Altitude
3050m (10,000ft)
Maximum: 20ºC/hour (36ºF/hour)
While Product Packaged for Shipping
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Temperature
-40ºC (-40ºF) to +60ºC (140ºF)
Humidity
8% to 80% Non-condensing
Altitude
12,200m (40,000ft)
Maximum: 20ºC/hour (36ºF/hour)
45
A: Technical Specifications
Table A-2 lists other key specifications for the server.
.
Table A-2
46
Miscellaneous System Specifications
Attribute
Specification
Processors
Single or dual Intel Xeon E5-2600 v3 Series processors
Chipset
One Intel C612 chipset
BIOS
16 MB AMI® SPI Flash EEPROM
Memory Capacity
The serverboard has 24 DIMM slots supporting up to 768 GB of
DDR4-1600/1333/1066/800 non-volatile RDIMM or 1536 GB of LRDIMM
DDR4-2133/1866/1600/1333 memory.
SATA Controller
Intel chipset-based controller for 10 SATA 3.0 ports (RAID 0, 1, 5, and 10
supported)
Drive Bays
12 hot-swap drive bays to house 12 standard 3.5” drives
PCI Expansion
Slots
Two conventional riser cards support five PCIe® 3.0 x8 slots (2 low-profile).
An Ultra riser card supports a PCIe 3.0 x16 slot and up to two more PCIe 3.0
x8 slots.
Serverboard
Dual-socket
Dimensions:17 x 16.8 in. (431.8 x 426.7 mm)
Chassis
2U standard-depth rackmount
Dimensions: (WxHxD) 17.2 x 3.5 x 27.75 in. (437 x 89 x 705 mm)
Weight
Gross: 55 lbs (25 kg)
System Cooling
Four 8-cm fans
System Input
Requirements
AC Input Voltage: 100–240V AC auto-range
Rated Input Current: 13–4A max
Rated Input Frequency: 50–60 Hz
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Table A-2
Miscellaneous System Specifications (continued)
Attribute
Specification
Power Supply
Rated Output Power: 920W
Rated Output Voltages: +12V (75A), +5Vsb (4A)
Regulatory
Compliance
Electromagnetic Emissions: FCC Class A, EN 55022 Class A, EN
61000-3-2/-3-3, CISPR 22 Class A
Electromagnetic Immunity: EN 55024/CISPR 24, (EN 61000-4-2, EN
61000-4-3, EN 61000-4-4, EN 61000-4-5, EN 61000-4-6, EN 61000-4-8, EN
61000-4-11)
Safety: CSA/EN/IEC/UL 60950-1 Compliant, UL or CSA Listed (USA and
Canada), CE Marking (Europe)
California Best Management Practices Regulations for Perchlorate Materials:
“This Perchlorate warning applies only to products containing CR (Manganese
Dioxide) Lithium coin cells. Special handling for perchlorate material may
apply. See the webpage www.dtsc.ca.gov/hazardouswaste/perchlorate.”
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Appendix B
B. BIOS Error Codes
During Power-On Self-Test (POST) routines, which are performed each time the system is
powered on, errors may occur.
Non-fatal errors are those which, in most cases, allow the system to continue the boot-up process.
The error messages normally appear on the screen.
Fatal errors are those which will not allow the system to continue the boot-up procedure. If a fatal
error occurs, you should consult with your system manufacturer for possible repairs.
These fatal errors are usually communicated through a series of audible beeps. The numbers on
the fatal error list correspond to the number of beeps for the corresponding error.
Table B-1
BIOS Error Codes
Beep Code
Error Message
Description
1 beep
Refresh
Circuits have been reset. Ready to power up.
5 short beeps + 1 long beep
Memory error
No memory detected in the system
5 beeps
No Con-In or Con-Out
devices
Con-In includes USB or PS/2 keyboard, PCI
or serial console redirection, and IPMI
KVM or SOL.
Con-Out includes video controller, PCI or
serial console redirection, and IPMI SOL.
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1 beep per device
Refresh
1 beep or each USB device detected
1 continuous beep with the
front panel overheat LED
on
System OH
System overheat
49