2GIG ® GC3 Security & Automation System
User Guide
10004670 A
WARNING: OWNER'S INSTRUCTION NOTICE
Not to be removed by anyone except occupant
Copyright © 2016 Nortek Security & Control LLC. All Rights Reserved. U.S. Patent D727,857. Australian Patent No. 357098. Additional Patents Pending.
Covered by one or more claims of patents: http://sipcoll.com/patent-list/ and http://intusiq.com/patent-list/.
The 2GIG, GC3, GoControl, and Linear logos are registered trademarks of Nortek Security & Control LLC in the United States and/or other countries. Other Nortek Security & Control
trademarks may also appear in these materials. Other names or brands may be claimed as the property of others. For more information, contact your 2GIG alarm dealer for pricing or visit
www.nortekinc.com, www.nortekcontrol.com, or http://www.2gig.com.
This document utilizes the Cue gestural icon system by P.J. Onori, which is available under a Creative Commons Attribution-ShareAlike 3.0 United States (CC-BY-SA-3.0) license.
Information in this document is subject to change without notice. The availability of particular products, services, and features may vary by region. Please check with your local dealer for
further details and availability of language options.
No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or any means electronic or mechanical, including photocopying and recording for any
purpose other than the purchaser's personal use without the written permission of Nortek Security & Control.
Nortek Security & Control
1950 Camino Vida Roble, Suite 150
Carlsbad, CA 92008-6517
USA
800-421-1587
CONTENTS
1 INTRODUCTION
About this Guide
Document Conventions
Technical Support
6
6
6
2 SYSTEM OVERVIEW
System Features and Capabilities
Additional Accessories
Setup and Installation
Operational Concepts
Features to Limit False Alarms
Use and Care of the System
Limitations of Alarm Products
8
8
9
9
10
12
12
3 TOUCHSCREEN BASICS
Waking the Touchscreen
About the Home Screen
System Status Messages
System Icons
Using the Inbox
Using Bookmarks
System Logo
Viewing the Weather Forecast
Using the System Menus
Responding to Trouble Alerts
14
14
15
15
16
18
18
19
20
21
4 BURGLARY PROTECTION
Overview
Important Concepts
Sample Burglary Alarm Plan
Arm the System
Force Bypassing
Use the Quick Exit Button
In the Event of an Exit Error
To Disarm the System
Transmit a User Duress Report
In the Event of a Burglary Alarm
24
24
25
26
27
28
29
29
30
30
5 FIRE & CARBON MONOXIDE PROTECTION
Overview
Important Concepts
National Fire Alarm and Signaling Code
Recommended Smoke Alarm Placement
Emergency Action Plan
In the Event of a Fire Alarm
Silence a False Fire Alarm
In the Event of a Carbon Monoxide Alarm
Clear the Alarm History
Copyright © 2016 Nortek Security & Control LLC
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34
34
35
35
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35
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3
Table of Contents
Proprietary & Confidential
6 EMERGENCY FEATURES
24-Hour Alarm Buttons
Activate a Manual Panic, Fire, or Emergency Alarm
38
38
7 REMOTE CONTROL
Remote Control Devices
Operate the System with a Key Fob
40
40
8 SMART HOME CONTROLS
About the Smart Home Controls Menu
Navigate to the Smart Home Controls Menu
Lights
Locks
Thermostats
Scenes
Add a New Room
42
42
42
42
42
43
45
9 SYSTEM INFO AND USAGE
System Info and Usage
History
System Info
Dealer Info
50
50
51
51
10 SYSTEM SETTINGS
Users
Sounds
Bypass Sensors
Smart Home Settings Menu
Screen
Date/Time
System Tests
Firmware Update
Replace the GC3 Cellular Radio Module
Index
4
54
58
59
60
70
72
72
74
75
79
Copyright © 2016 Nortek Security & Control LLC
1 INTRODUCTION
Before you get started, review the following information:
About this Guide
6
Document Conventions
6
Technical Support
6
Copyright © 2016 Nortek Security & Control LLC
5
1 Introduction
Proprietary & Confidential
About this Guide
Touchscreen Navigation
This guide is designed for end users of the GC3 Security & Automation
System. It provides general system information, safety precautions, and
step-by-step instructions for operating the system. It is intended for use
only by GC3 Security & Automation System owners whose system has
been professional installed in a residential or commercial setting by an
authorized 2GIG alarm dealer.
This table describes the action words used to inform users of methods for
touchscreen navigation.
For a list of 2GIG alarm dealers and distributors in your area, visit:
www.nortekcontrol.com or www.2gig.com.
Document Conventions
This section describes the document conventions used in this guide.
Table 1-1 Touchscreen Navigation
Glyph…
Action
Word…
Glyph…
Action Word…
Tap (or
single tap)
Swipe left
Touch and
hold
Swipe right
Swipe
down
Swipe up
Safety Precautions and Notations
It is imperative that you observe all of the safety precautions documented
in this guide. For your safety and the safety of others, the table below
details how this guide calls special attention to information intended to
safeguard life, health, and property.
Typographic Conventions
DANGER!!! This notation is used to indicate hazardous
situations which, if not avoided, will result in serious injury or
death.
WARNING!! This notation is used to indicate potentially
hazardous situations which, if not avoided, could result in
serious injury or death.
CAUTION! This notation is used to indicate a potentially
hazardous situation which, if not avoided, could result in
minor or moderate injury.
IMPORTANT: This notation is used to indicate a situation
which, if not avoided, could result in property damage,
equipment damage, or data loss.
NOTE: This notation is used to call attention to notable
information that should be followed when installing, servicing,
or using this product.
TIP: This notation is used to call attention to helpful hints
related to using the product.
6
The following typographic conventions are used to call attention to specific
words and phrases:
Bold Highlights key information in list bullets and draws attention
to words, phrases, and text encountered on the touchscreen's
user interface. For example, "open the System Settings menu"
or "swipe up and then tap the System Info button."
Monospace Denotes words, phrases, and text that must be
manually entered by a user through the touchscreen's keypad.
For example, enter the user code 1234 to access the System
Settings menu.
Italics Denotes the names of variable information and optional
settings that can be selected or entered using the touchscreen. It
is also used to refer readers to other Nortek Security & Control or
2GIG product documents that you can read for more information.
Dagger (†) Indicates that a specific setting or value is a factory
default setting or value. The setting or value on your particular
system may be different.
Technical Support
Should you require technical support for this system, please contact your
2GIG alarm dealer or your Remote Service Provider. If your dealer or
provider cannot immediately answer your inquiry, the dealer should
forward a service query to Nortek Security & Control using the appropriate
channel.
Copyright © 2016 Nortek Security & Control LLC
2 SYSTEM OVERVIEW
This chapter includes the following information:
System Features and Capabilities
8
Additional Accessories
8
Setup and Installation
9
Operational Concepts
9
Features to Limit False Alarms
10
Use and Care of the System
12
Limitations of Alarm Products
12
Copyright © 2016 Nortek Security & Control LLC
7
2 System Overview
Proprietary & Confidential
System Features and Capabilities
If you're familiar with other 2GIG Control Panels, you'll notice the new GC3
Panel from Nortek Security & Control offers the very best components of
the GC2 Panel and has been transformed by a major visual upgrade—
offering a larger touchscreen and an intuitive user interface featuring
convenient, gesture-based navigation.
USB Port: A convenient USB port at the top of the GC3 Panel
that can be used with a USB thumb drive (not supplied) to update
the system's firmware.
Capabilities
The system includes these capabilities:
Security Codes: The system supports a maximum of 100
unique, programmable, security codes for accessing system
functions. You are provided with one (1) Master User Code, one
(1) Duress Code, and one (1) Installer Code (reserved for use by
2GIG alarm dealers and installers), and the ability to create 98
additional user codes for accessing the system.
Z-Wave® and Z-Wave Plus™ Compatibility: Installers (and
Figure 1 GC3 Control Panel—Front View
Features
The system includes:
end users, if configured on the system) can add up to 232 smart
home devices to communicate with the GC3 Panel using the ZWave and Z-Wave Plus wireless communication protocol. The
GC3 Panel can be included and operated in any Z-Wave network
with other Z-Wave certified devices from other manufacturers
and/or other applications. All non-battery operated nodes within
the network will act as repeaters regardless of vendor to increase
reliability of the network. This device is a security enabled Z-Wave
Plus product that is able to use encrypted Z-Wave Plus messages
to communicate to other security enabled Z-Wave Plus products.
Touchscreen Display: A large, full-color, 7-in (17.8 cm)
diagonal touchscreen with an intuitive, gesture-based user
interface.
2-Way Voice: (Optional) Operators at the Central Station can
communicate directly with end users through the GC3 Panel .
Operators can also silently listen-in after receiving a user duress
report.
Piezo Sounder and Internal Speaker: An 85 dB Piezo
Sounder sounds external alarms. An internal speaker to delivers
voice annunciations, chimes, other system notifications.
Date, Time, and Weather Forecasts1: Users can view the
current date, time, and weather forecast in an easy-to-read
format.
CAUTION! Long or repeated exposure to sounds
at or above 85 dB can lead to Noise-Induced
Hearing Loss (NIHL).
Alarm Button/LED Indicator:Tap this button to show Panic,
Fire, and Emergency buttons. For more information, see the
GC3 Security & Automation System Fingertip Guide.
Home Button/LED Indicator: A button to wake the
touchscreen and give users the ability to return to the
touchscreen's Home screen. For more information, see the GC3
Security & Automation System Fingertip Guide.
Removable Faceplate: A removable faceplate concealing a
door lock for the Cellular Radio Module bay.
Microphone and Speaker: A built-in microphone and speaker
provide clear 2-Way Voice communication during alarm events
between users at the GC3 Panel and operators at the Central
Station.
Cellular Radio Module with Internal Antenna: A snap-in
Cellular Radio Module with an internal antenna that fits neatly in
the side panel.
System Vocabulary/Voice Descriptors: A list of vocabulary
words integrates with the on-screen user interface and audio
announcements. This lets installers customize the sensor names
that display on the GC3 Panel , as well as for the audible system
announcements. For example, when someone opens the front
door, the system can be set up to announce "front door."
Additional Accessories
The installer typically sets up the system to communicate with a variety of
wired and/or wireless sensors. Some sensors are visible on the wall or
ceiling. For example, Wireless Smoke/Heat/Freeze Alarms and Wireless
Carbon Monoxide Detectors. Others may be hidden in door jambs . For
example, Recessed Door/Window Contacts. Sensors might also be
installed in additional locations. For example, a Glass Break Detector and
a Passive Infrared Motion Detector.
NOTE: A variety of 2GIG and GoControl branded devices
are compatible with the GC3 Security & Automation System.
Sensors manufactured by other companies may also be
compatible with the system. For information, visit
dealer.2gig.com.
24-Hour Backup Battery: A 24-hour backup battery to support
the GC3 Panel during temporary AC power failures and outages.
1Date, Time and Weather Forecasts are supported by most Remote Service Providers in most
regions. Consult your provider to determine if this feature is enabled.
8
Copyright © 2016 Nortek Security & Control LLC
Proprietary & Confidential
IMPORTANT: To ensure that your system's sensors are
operating properly, it is important to test all sensors. Consult
your installer to determine the schedule for testing your
sensors.
Z-Wave Smart Home Controls
Consult your 2GIG alarm dealer for information about installing a wide
variety of compatible Z-Wave smart home controls including:
Lights
Locks
Thermostats
Setup and Installation
The GC3 Security & Automation System must be installed by a qualified
technician who is either employed by, or under contract with, a 2GIG alarm
dealer. The alarm must always be installed in accordance with your
country's national electrical installation regulations and/or all applicable
codes in the local jurisdiction.
Operational Concepts
Understanding these concepts will help you operate the system:
24-Hour Alarm Buttons
An installer can configure the GC3 Panel to show or hide three 24-hour
alarm buttons on the touchscreen: Panic, Fire, and Emergency. When
the buttons are enabled and visible, users can manually trigger an alarm
from the GC3 Panel. Alarms can also be activated from a wireless keypad
(if installed), from wireless sensors, or from portable devices (for example,
a Panic Button Remote). See "Emergency Features" on page 37.
2 System Overview
Fire and Gas Protection
Fire and gas protection are provided by a combination of Wireless Carbon
Monoxide Detectors and Wireless Smoke/Heat/Freeze Alarms that
protect your dwelling 24 hours-a-day. When an alarm condition is
detected, the system sounds an alarm and transmits a report to the
Central Station so operators can dispatch the appropriate emergency
services. See "Fire & Carbon Monoxide Protection" on page 33.
Sensor Types
When programming the sensor into the system, the installer sets the
sensor type for each device. This determines how and when the system
will react when a sensor detects a an alarm condition. Fire protection
sensors protect the dwelling 24-hours a day, whereas burglary protection
sensors only protect the premises when the system is armed.
Trouble Alerts
The system monitors itself for abnormal operating conditions and alerts
you when trouble is detected. Examples of alert conditions include
AC power loss at the GC3 Panel, low battery conditions at a sensor, and
more. See "Responding to Trouble Alerts" on page 21.The installer can
configure the system to transmit a variety of trouble alerts to the Central
Station.
Wired and Wireless Sensors
Your system can be installed with wired sensors, wireless sensors, or a
combination of both. Some sensors are visible on the wall or ceiling (for
example, Wireless Smoke/Heat/Freeze Alarms and Wireless Carbon
Monoxide Detectors), while others may be hidden in doorjambs (for
example, Recessed Door Contacts). Sensors can also be mounted in
different locations (for example, Glass Break Detectors and Passive
Infrared Motion Detectors).
Zones
Alarm
When the system detects an alarm condition, it immediately sounds an
audible alarm that continues for a preset amount of time. If external alarm
sounders or Z-Wave sirens have been installed, those devices also sound
an audible alarm. During an alarm (and also after a user cancels or clears
the alarm), the Alarm History reveals a chronological list of the alarms
that have occurred by zone. The next time you arm the system, the system
automatically clears the history. You can also manually clear the history.
See "Clear the Alarm History" on page 36.
The system’s wired and/or wireless sensors that have been programmed
by the installer are also sometimes referred to as zones. Examples of
zones that are typically set up for a home installation include Front Door,
Sliding Glass Door, Living Room Bay Window, and so on.
Burglary Protection
Burglary protection is provided by a combination of perimeter and interior
sensors installed on doors, windows, and other areas of a dwelling. See
"Burglary Protection" on page 23.
Security Codes
The system supports a maximum of 100 unique security codes. There are
four types of security codes supported by the system: (1) Master User, (2)
User, (3) Duress, and (4) the Installer Code, which is reserved for use by
2GIG alarm dealers and installer. See "Users" on page 54.
Copyright © 2016 Nortek Security & Control LLC
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2 System Overview
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Features to Limit False Alarms
For compliance with ANSI/SIA CP-01-2010: Control Panel Standard - Features for False Alarm Reduction, the installer can set a variety of different options
designed to limit occurrences of a False Alarm.
Table 2-1 ANSI/SIA CP-01-2010 Features to Limit False Alarms
ANSI/SIA CP-01-2010
4.2.2.1 Exit Time
2GIG System Feature
Exit Delay
User Guide
"Important Concepts" on page 24
"Arm the System" on page 26
4.2.2.2 Progress Annunciation
Exit Delay Announcement
4.2.2.3 Exit Time Restart
Exit Delay Restart
"Important Concepts" on page 24
"Arm the System" on page 26
"Important Concepts" on page 24
"Arm the System" on page 26
4.2.2.4 Exit Error
Exit Error
"In the Event of an Exit Error" on page 29
4.2.2.5 Unvacated Premises
Auto Stay
"Arm the System (Away Mode)" on page 26.
4.2.3.1 Entry Delay
Entry Delay
4.3.2.2 Progress Annunciation
Entry Delay Announcement
"Important Concepts" on page 24
"To Disarm the System" on page 29
"Important Concepts" on page 24
"To Disarm the System" on page 29
"Important Concepts" on page 24
4.3.2.3 Disarm
Disarming Features
4.2.4.1 Control Buttons
Keyfob/Remote Arming Mode on
System Not Ready
"Remote Control Devices" on page 40
4.2.4.2 Manual Alarms
Emergency Alarm Features
"Activate a Manual Panic, Fire, or Emergency Alarm" on page 38
4.2.4.3 System Acknowledgment
Alert Keyfob Disarming After
Alarm, Keyfob Arm/Disarm
Confirmation
"Arming the System Using a Keyfob" on page 40
4.2.4.4 Remote Arming
Key Fob Arming
"Arming the System Using a Keyfob" on page 40
4.3.4.5 Remote Disarming
Key Fob Arming
"Disarming the System Using a Key Fob" on page 40
4.2.5.1 Abort Window
Abort Window Dialer Delay
"In the Event of a Burglary Alarm" on page 30
4.2.5.1.1 Disarm
Abort Window Dialer Delay
"In the Event of a Burglary Alarm" on page 30
4.2.5.1.2 Abort
Abort Window Dialer Delay
"In the Event of a Burglary Alarm" on page 30
4.2.5.2 Alarm Transmission
Abort Window Dialer Delay
"In the Event of a Burglary Alarm" on page 30
4.2.5.3 Disarm
Disarm
"To Disarm the System" on page 29.
4.2.5.4 Cancel Window
Alarm Cancel Time, Alarm Cancel
Display
"In the Event of a Burglary Alarm" on page 30
User Duress Report
"Transmit a User Duress Report" on page 30.
4.2.6.1 Use of Duress Feature
10
"To Disarm the System" on page 29
"Disarming the System Using a Key Fob" on page 40
"Silence a False Fire Alarm" on page 35
Copyright © 2016 Nortek Security & Control LLC
Proprietary & Confidential
ANSI/SIA CP-01-2010
4.2.6.2 Duress Code
2 System Overview
2GIG System Feature
Duress Code
User Guide
"Types of User Codes" on page 54
"Users" on page 54.
4.2.7 Initiation of Manual Alarms
Panic, Fire, or Emergency Alarm
"Activate a Manual Panic, Fire, or Emergency Alarm" on page 38.
4.3.1 Cross Zoning
Cross Sensor Zones, Cross
Sensor Timeout
"Q26: Cross sensor zones (99-100)" on page 58 of the GC3
Installation & Programming Guide.
"Q27: Cross sensor timeout, in seconds (10-120)" on page 59 of the
GC3 Installation & Programming Guide.
4.3.2 Swinger Shutdown
Swinger Shutdown Count (1-6)
4.3.3 Fire Alarms
Fire & Carbon Monoxide
Protection
4.6.3 System Test
Copyright © 2016 Nortek Security & Control LLC
Console Test
Sensors Test
"Q25: Swinger shutdown count (1-6)" on page 58 of the GC3
Installation & Programming Guide.
"Fire & Carbon Monoxide Protection" on page 33
"System Tests" on page 72
11
2 System Overview
Use and Care of the System
To care for the system, observe the following:
Humidity and Liquids Do not expose the system to water, rain,
extreme humidity, perspiration, or other liquids. The optimum
humidity range for the system is 9-90% non-condensing.
Extreme Heat or Cold Do not expose the system to extreme
heat or cold. The optimum operating temperature range is 32° to
120° F (0° to 49° C).
Shock and Vibration For optimum protection against shock
and vibration, make sure that your installer has securely mounted
the touchscreen flush against the wall or properly installed it in a
compatible desktop kit.
IMPORTANT: To prevent touchscreen damage during
cleaning, see "Screen" on page 70.
Limitations of Alarm Products
This security system cannot offer guaranteed protection against burglary,
fire, or other emergencies. Any alarm, whether commercial or residential,
is subject to compromise or failure to warn for a variety of reasons. For
example:
Intruders may gain access through unprotected openings or have
the technical sophistication to bypass an alarm sensor or
disconnect an alarm warning device.
Intrusion detectors (sensors) do not work without power. Battery
operated devices do not work without batteries, with dead
batteries, or if the batteries are not put in properly. Devices
powered solely by AC do not work if their AC power supply is cut
off for any reason, however briefly.
signals sent by wireless sensors may be blocked or reflected by
metal before they reach the alarm Control Panel, even if the
signal path has been recently checked during a weekly test.
Blockage can occur if a metal object has been moved into the
sensor's signal path.
Proprietary & Confidential
or by passing traffic. Finally, alarm warning devices, however
loud, may not warn hearing-impaired people or awaken deep
sleepers.
While smoke detectors have played a key role in reducing
residential fire deaths, they may not activate or provide early
warning for a variety of reasons in as many as 35% of all fires,
according to data published by the Federal Emergency
Management Agency. Some of the reasons smoke detectors
used in conjunction with this system may not work are where
smoke cannot reach the detectors, such as in chimneys, in walls,
or roofs, or on the other side of closed doors. Smoke detectors
may have been improperly installed and positioned. Smoke
detectors also may not sense a fire on another level of a
residence or building. A second floor detector, for example, may
not sense a first floor or basement fire. Moreover, smoke
detectors have sensing limitations. No smoke detector can sense
every kind of fire every time. In general, detectors may not always
warn about fires caused by carelessness and safety hazards like
smoking in bed, violent explosions, escaping gas, improper
storage of flammable materials, overloaded electrical circuits,
children playing with matches, or arson. Depending upon the
nature of the fire and/or the locations of the smoke detectors, the
detector, even if it operates as anticipated, may not provide
sufficient warning to allow occupants to escape in time to prevent
injury or death.
This equipment, like other electrical devices, is subject to
component failure. Evven though this equipment is designed to
last as long as ten years, the electronic components could fail at
any time.
The most common cause of an alarm system not functioning when an
intrusion or fire occurs is inadequate maintenance.
Although installing an alarm system may make homeowners eligible for
lower insurance rates, an alarm system is not a substitute for insurance.
Homeowners, property owners, and renters should continue to act
prudently in protecting themselves and continue to insure their lives and
property.
A user may not be able to reach a panic or emergency button
quickly enough.
Telephone lines needed to transmit alarm signals from a
premises to a Central Station may be out of service or temporarily
out of service. Telephone lines are also subject to compromise by
sophisticated intruders.
Even if the system responds to the emergency as intended,
however, occupants may have insufficient time to protect
themselves from the emergency situation. In the case of a
monitored alarm system, authorities may not respond
appropriately.
Alarm warning devices such as sirens, bells, or horns may not
alert people or wake up sleepers if they are located on the other
side of closed or partly open doors. If warning devices sound on a
different level of the residence from the bedrooms, then they are
less likely to waken or alert people inside the bedrooms. Even
persons who are awake may not hear the warning if the alarm is
muffled from a stereo, radio, air conditioner, or other appliance,
12
Copyright © 2016 Nortek Security & Control LLC
3 TOUCHSCREEN BASICS
This chapter includes the following information:
Waking the Touchscreen
14
About the Home Screen
14
System Status Messages
15
System Icons
15
Using the Inbox
16
Using Bookmarks
18
System Logo
18
Viewing the Weather Forecast
19
Using the System Menus
20
Responding to Trouble Alerts
21
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3 Touchscreen Basics
Proprietary & Confidential
Waking the Touchscreen
During periods of inactivity, the touchscreen automatically times out and
enters sleep mode. To place it into full-power mode, you must wake the
touchscreen.
To wake the touchscreen:
Table 3-1 Home Screen Features
This feature…
Does this…
To learn more…
System Status
Messages
Reveals the current
system state.
See "System
Status Messages"
on the facing
page.
B
System Icons
Provides access to
messaging
features,
bookmarks,
brightness/volume
controls, and
displays the current
power source.
C
System Logo
D
Date/Time
E
Weather Forecast
A
Tap any area on the
touchscreen.
OR
Press the Home
button to the right of
the touchscreen.
Figure 1 Wake the Touchscreen
This reveals the Home
screen. See "About the Home
Screen" below.
TIP: The touchscreen goes into sleep mode after one (1)
minute of inactivity. To change this setting to between 30
seconds and 10 minutes, tap System Settings, enter the
Master User Code, tap Screen , and then change the
Screen Timeout setting.
About the Home Screen
When you first wake the system, it reveals the Home screen.
F
System Settings
G
System Info and
Usage
NOTE: Access to some features is restricted. To gain access
to a restricted feature, you must know the four-digit Master
User Code. See "Users" on page 54.
14
Tap the logo and
then enter the
Duress Code to
transmit a User
Duress signal to the
Central Station.
See "System
Logo" on page 18.
View the current
date/time.
See "Date/Time"
on page 72.
View the current
weather forecast
(when enabled for
your system).
See "Viewing the
Weather
Forecast" on
page 19.
Gives anyone who
knows the Master
User Code access
to a variety of
general system
settings.
See
"System Settings"
on page 53
View general
System
Information,
History, and
Dealer Info.
Figure 2 Home Screen Features
H
Smart Home Controls
I
Security Features
See "System
Icons" on the
facing page.
See "System Info
and Usage" on
page 50.
Access your
system's smart
home controls.
See "About the
Smart Home
Controls Menu"
on page 42.
Lets users
arm/disarm the
system.
See "Arm the
System" on page
26.
Copyright © 2016 Nortek Security & Control LLC
Proprietary & Confidential
3 Touchscreen Basics
System Status Messages
At the top-left of the screen, different messages appear to reveal the current system state.
Figure 3 System Status Messages
This table describes the different system status messages on the system.
Table 3-2 System Status Messages
This system status message…
Indicates that…
System Ready To Arm
Indicates all sensors are closed and the system is ready to be armed.
System Not Ready to Arm
One or more sensors are open.
System Ready To Arm (BYPASS)
The system is ready to arm and one or more sensors are on the Bypassed Sensors list. See "Force Bypassing" on
page 27.
System Arming (STAY)
The system is in the process of arming itself in Stay Mode.
System Arming (AWAY)
The system is in the process of arming itself in Away Mode.
System Armed
The system is armed and protecting the premises.
Restarting Security Process
The security system is restarting. Typically, this only appears after an installer modifies a System Configuration
setting.
System Icons
The status bar that appears on the top of the Home screen and on most system menus reveals a variety of icons providing system information and access to
different functions.
Figure 4 System Status Bar
Table 3-3 System Icons
USB Update
Incoming Messages
No Bookmark
Add Bookmark
Go to Bookmark
Dim Touchscreen
System Volume ON
Non-Critical Sounds OFF
System on AC Power
System NOT on AC Power
Low Backup Battery
Battery Charging
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3 Touchscreen Basics
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Using the Inbox
Reading Incoming Messages
There are three (3) types of messages that arrive in the Inbox: Alerts,
Alarms, and Messages. When a new message arrives, the Messages
system icon at the top of the screen blinks and shows the number of new,
unread messages. When a new message arrives, the system emits three
(3) beeps once every minute until the message is read.
Your security provider has the ability to transmit messages about system
upgrades, additional services, special regional weather alerts, and so on.
When transmitting messages to your system, your security provider can:
Mark a Message as Public or Private: A public message can
be read by any user. A private message can only be opened by
users who know the Master User Code.
Classify a Message as High or Low Priority: Message
classified by the sender as High priority messages appear in
YELLOW. Low priority messages appear in GRAY.
Specify When or If Messages Expire: There is no enforced
limit on the number of messages that you can keep in the Inbox.
However, messages that have been set to expire will be
automatically removed from the Inbox at the time and date
specified by the sender.
To read messages sent by your security provider:
Figure 5 Messages System Icon
1. Tap the Unread Messages system icon.
2. In the drop-down menu, tap Messages.
Reading Alert Messages
To read an alert message:
1. Tap the Unread Messages system icon.
2. In the drop-down menu, tap Alerts.
Figure 8 Messages > Reading Messages
This reveals the Messages screen.
3. Before opening the message, it helps to understand the following:
Figure 6 Unread Messages > Alerts
If a message was marked by the sender as Low priority,
it appears in GRAY.
The system reveals the alert messages.
If a message was marked by the sender as High priority,
it appears in YELLOW.
Reading Alarm Messages
If a message was marked as private, a lock icon appears
next to the message.
If the system goes into an alarm state, a message is sent to the Inbox.
To read an alarm message:
1. Tap the Unread Messages system icon.
2. In the drop-down menu, tap Alarms.
Figure 7 Unread Messages > Alarms
NOTE: If a user duress report has been transmitted
to the Central Station, a notification message about
the silent alarm is not sent to the Inbox. See
"Transmit a User Duress Report" on page 30.
Figure 9 Messages—Priority and Security
4. Tap the desired message to open it.
5. If the message was marked as private, enter your system's fourdigit Master User Code.
The system reveals the alarm messages.
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3 Touchscreen Basics
1. Open the desired message.
2. After reading the text, tap Mark as Unread.
Figure 10 Enter Your Code to Read the Message
6. When the message appears, read the text.
Figure 13 Messages > Mark as Unread Button
The system marks the message as unread.
Deleting a Message
If you want to permanently remove a message from the Inbox, you can
delete it.
To delete a message:
1. Open the desired message.
2. After reading the text, tap Delete.
Figure 11 Reading a Message
Marking a Message as Read
After reading a message, the system automatically marks the message as
read. You can also manually mark the message as read.
To mark a message as read:
1. Open the desired message.
2. After reading the text, tap Mark as Read.
Figure 14 Messages > Delete Button
The system deletes the message from the Inbox.
Figure 12 Messages > Mark as Read Button
The system marks the message as read.
Marking a Message as Unread
If you want to keep a message in the unread status after reading it, you
can mark the message as unread.
To mark a message as unread:
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Using Bookmarks
Opening a Bookmarked Screen
If you frequently navigate to a particular screen, you can bookmark it which
will make it the default home screen. The system lets you bookmark one
(1) screen. This feature is typically used to bookmark a room.
If you have bookmarked a frequently used screen, a star appears on the
system icon.
Bookmarking a Screen
To go to the bookmarked screen:
1. Tap the Open Bookmark system icon.
To bookmark a screen:
1. Navigate to the desired screen.
For example, tap Smart Home Controls. Then tap Rooms and
then tap on a Room you have created.
2. Tap the Add Bookmark system icon.
Figure 17 Open Bookmark Icon
The system opens the bookmarked screen.
Clearing a Bookmark
To clear a bookmark from a screen:
Figure 15 Add Bookmark System Icon
3. At the Bookmark this screen? message, tap OK.
1. Navigate to the Home screen.
2. Press and hold the bookmark icon until a Clear Bookmark?
message appears.
3. Tap OK to clear the bookmark.
System Logo
In the top right corner of the Home screen, the system logo appears.
Figure 18 System Logo
Figure 16 Bookmark this Screen Message
The system logo serves two functions:
The system bookmarks the screen and a star appears on the
bookmark icon. See "Opening a Bookmarked Screen" below.
Duress Code: Users can tap the logo at any time to enter the
Duress Code. See "Transmit a User Duress Report" on page 30.
The bookmarked screen now becomes the default home screen
for the system. After 30 seconds of inactivity the panel will
automatically display the bookmarked screen.
Installer Toolbox: 2GIG alarm dealers and installers can tap
the logo and then enter the Installer Code to access the Installer
Toolbox menu. See the GC3 Installation & Programming Guide.
NOTE: The logo may be changed to the security dealer's
logo.
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Viewing the Weather Forecast
If your Remote Service Provider provides weather forecasts and you have
added this option as part of your service agreement, you can view five-day
weather forecasts on the Home screen of the touchscreen display.
Figure 19 Five-Day Weather Forecast
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Using the System Menus
System Info and Usage
Across the bottom of the Home screen, users can tap a button to access
other menus. These menus include Smart Home Controls, System
Info and Usage, and System Settings.
Tap the System Info and Usage button on the Home screen to reveal
the System Info and Usage menu. This menu provides users with
access to system history, system information, and contact information for
your 2GIG alarm dealer. To learn about the options in this menu, see
"System Info and Usage" on page 50.
Figure 20 System Menus
Smart Home Controls
Tap the Smart Home Controls button on the Home screen to reveal the
Smart Home Controls menu. These options give users the ability to
operate any smart home devices (if installed) directly from the GC3 Panel.
To learn about options in this menu, see "About the Smart Home Controls
Menu" on page 42.
Figure 23 System Info and Usage Menu
System Settings
Tap the System Settings button on the Home screen to reveal the
System Settings menu. This menu gives users access to general
settings for the GC3 Security & Automation System. To learn about the
options in this menu, "System Settings" on page 53
NOTE: To use this feature, you must know the four-digit
Master User Code.
Figure 21 Smart Home Controls Menu
If the Smart Home Controls menu is not configured on your system, the
following notification message appears when you tap the Smart Home
Controls button. Tap OK to dismiss the message.
NOTE: Consult your security provider for information about
enabling the Smart Home Controls feature on your system.
Figure 24 System Settings Menu
Figure 22 Feature Not Currently Activated Message
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Responding to Trouble Alerts
When a Trouble Condition Occurs
To ensure that all system components are operating under optimal
conditions, the system continually polls all of the wired and wireless
sensors paired with the system. It also continuously checks the GC3 Panel
to ensure that it is operating properly. If a trouble condition is detected, the
system alerts you of the issue.
When a trouble condition occurs, the system alerts you so that either you
or your 2GIG alarm dealer can promptly address the issue and return the
system to proper working order:
Monitoring the System for Trouble Conditions
The system monitors the GC3 Panel and its sensors so it can notify you
when the following trouble conditions occur:
AC power loss to the panel
Cell radio connection interruption
Sensor low battery
Panel backup battery low
Sensor tamper
An alert notification is sent to the system's Inbox and the
Messages icon flashes.
The system sounds six (6) alert tones every minute, until the alert
is acknowledged.
NOTE: Consult your installer to determine if the
Trouble Doesn't Sound at Night feature is enabled
on the system. When enabled, the system silences
only the alert tones only during the nighttime hours.
It will not stop the trouble alert notification from
displaying on the touchscreen so they can be
acknowledged, nor will it stop the trouble alert report
from being sent to the Central Station.
Panel tamper
Sensor supervision (if enabled)
NOTE: For compliance with UL 985: Household
Fire Warning System Units, the six (6) trouble alert
tones for Wireless Smoke/Heat/Freeze Alarms and
Wireless Carbon Monoxide Detectors are required
to sound at an interval of once every four (4) hours,
until the condition causing the alert is resolved.
A trouble report is sent to the Central Station.
NOTE: Consult your installer to determine if the
Trouble Reports to CS feature is enabled. When
enabled, the system transmits trouble reports about
sensors to the Central Station.
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4 BURGLARY PROTECTION
This chapter includes the following information:
Overview
24
Important Concepts
24
Sample Burglary Alarm Plan
25
Arm the System
26
Force Bypassing
27
Use the Quick Exit Button
28
In the Event of an Exit Error
29
To Disarm the System
29
Transmit a User Duress Report
30
In the Event of a Burglary Alarm
30
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4 Burglary Protection
Overview
During setup, the installer typically configures a variety of wireless and
wired sensors to protect your dwelling from unwanted intrusion. Different
types of sensors may be installed in your dwelling for burglary protection
including door/window contacts, glassbreak detectors, image sensors,
and motion detectors. These sensors are intended to protect both the
perimeter and interior of the premises.
NOTE: This burglary alarm system is in compliance with the
standards defined in UL 681: Installation and Classification of
Burglar and Holdup Alarm Systems and UL 827: CentralStation Alarm Services.
Important Concepts
To help you get the most out of the burglary protection part of the system,
it is useful to understand the concepts detailed below.
Perimeter and Interior Sensors
The system provides burglary protection using a combination of sensors
that have been installed in and around your dwelling:
Perimeter Sensors: Sensors intended to place the system into
an alarm state when an intruder enters a dwelling. Perimeter
sensors (for example, Door/Window Contacts and Wireless
Glass Break Detectors) are typically installed at possible entry
points, such as front doors, sliding glass doors, back doors, side
doors, garage doors, and picture windows.
Interior Sensors: Sensors intended to place the system into an
alarm state by detecting forced entry of the premises by an
intruder. Interior sensors are typically installed at possible
movement points. For example, a motion detector might be
installed to detect movement across a basement, down a hallway,
or up a stairwell.
Once installed, the system continuously monitors all of its sensors. For an
alarm to sound, burglary protection sensors must be armed (see "Arm the
System" on page 26). The system is also programmed by the installer to
notify you about different events. For example, when you open a
perimeter door, it transmits a status message to the GC3 Panel. The panel
then shows that the door is open and the system announces the door's
voice descriptor.
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System" on page 26) and OFF (see "To Disarm the System" on page 29).
This system can be armed in one of two modes: Stay Mode: Arms the system except interior sensors. Arm the
system in this mode when individuals will be occupying the
premises. This arms only the sensor-protected perimeter doors
and windows, leaving interior motion sensors or other interior
doors unarmed. In a home setting, Stay Mode is frequently used
during the evening hours when occupants do not intend to enter
or exit the dwelling. This lets you move about without triggering
the burglary alarm. Because all the interior burglary protection is
OFF, an alarm would only be triggered if a sensor-protected
perimeter door or window is opened.
Away Mode: Arms the system including interior sensors. Use
this mode to arm the system when everyone will be leaving the
premises. This mode arms all sensor-protected perimeter doors
and windows, interior motion sensors, interior glass break
sensors, and any other sensor-protected interior doors. Away
Mode is frequently used during day time hours in residential
installations and during non-business hours in commercial
installations. Because all burglary protection features are ON, an
alarm would be triggered when movement is detected, if any
protected doors or windows are opened, or if glass breakage is
detected (if glass break detectors have been installed).
Open and Closed Sensors
Before you can arm your system, all protected doors, windows, and other
protection zones must be closed or bypassed (see "Force Bypassing" on
page 27). For example, if you leave a protected window open, the system
considers it an open sensor. If a protected window is shut, the system
considers it a closed sensor.
Bypassed Sensors
When sensors are left open, the system cannot be armed unless that
sensor is closed (see "Open and Closed Sensors" above) or added to the
system's Bypassed Sensors list. Bypassed Sensors are ones that you
intentionally decide to leave unprotected. See "Force Bypassing" on page
27.
NOTE: Bypassed sensors offer no protection and cannot
cause an alarm. Use bypass if you want to arm your system
with one or more sensors open and intentionally
unprotected.
Protection Zones
When programmed into the system by the installer, each sensor is
intended to protect a particular zone. Typical examples of zones that may
be protected by a sensor include, Front Door, Back Door, Basement
Window, Laundry Room, and so on. During programming, the installer
may also create a voice descriptor for each zone. The GC3 Panel uses the
voice descriptor in two ways:
As a verbal announcement to notify occupants when a perimeter
sensor is open, closed, or when an alarm is set off.
As the display name of the sensor's zone on the touchscreen.
Stay and Away Mode
Unlike fire protection sensors (which are always ON and protecting the
dwelling), burglary protection sensors must be turned ON (see "Arm the
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4 Burglary Protection
Sample Burglary Alarm Plan
Before the installation, your 2GIG alarm dealer will work with you to design, install, and configure a system intended to best protect your dwelling. This
illustration is an example of a typical residential burglary alarm system offering both perimeter and interior protection:
ES
FRONT AND SIDE DOOR SENSORS
(WITH ENTRY/EXIT DELAY)
DW
PIR
GB
LIVING
DW
DW
ENTRY
DW
DW
KITCHEN
CP
DW
DINING
BED
DW
BATH
DW
DEN
DW
BED
DW
DW
CP - CONTROL PANEL
DW - DOOR/WINDOW SENSOR
PIR - MOTION DETECTOR
GB - GLASS BREAK SENSOR
PAD - WIRELESS KEYPAD
ES - EXTERNAL SIREN
GB
PIR
GARAGE
DW
DW
PAD
MAIN AND SIDE GARAGE DOOR SENSORS
(WITH ENTRY/EXIT DELAY)
DW
diag-gc3-burglary-floor-plan-en
Figure 1 Sample Burglary Alarm Plan
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4 Burglary Protection
Arm the System
You can arm the system only when the system status message indicates
that it is in the System Ready to Arm or System Ready to Arm (BYPASS)
state.
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Once the countdown expires, occupants will not be able to enter or exit
through protected doors and windows without triggering the burglary
alarm.
Arm the System (Away Mode)
IMPORTANT: If any sensors are open (for example, a
perimeter door or window is ajar) the system will be placed
into the System Not Ready to Arm state and reveals the
unprotected zone in Sensors Not Ready list on the
touchscreen. Before you can arm the system, you must
either close the open sensor(s) or bypass the open sensor
(s). See "Force Bypassing" on the facing page.
TIP: If you have purchased a key fob (or multiple fobs) to
control the GC3 Security & Automation System, you can also
arm the system using your key fob. See "Arming the System
Using a Keyfob" on page 40.
Arm the System (Stay Mode)
Stay Mode arms the system except interior sensors. Use this mode when
occupants will be staying on the premises. In residential installations, Stay
Mode is frequently used during the evening hours when occupants do not
intend to enter or exit the dwelling. This lets you move about without
triggering the burglary alarm. Because all the interior burglary protection is
OFF, an alarm would only be triggered if a sensor-protected perimeter
door or window is opened. To learn how to arm the system in Away Mode,
see "Arm the System (Away Mode)" below.
NOTE: Consult your installer to determine if your system is
configured with the Quick Arming feature. When enabled,
the Quick Arming feature allows anyone to arm the system
without entering a user code. When disabled, you must enter
an active, four-digit user code to arm the system.
To arm the system in Stay Mode:
1. Ensure that all perimeter doors and windows are closed. The
system status message should read System Ready to Arm. If the
status messages reads System Not Ready to Arm and the
Sensors Not Ready list appears, a protected door or window is
open. You must first close that door/window or place it on the
Bypassed Sensors list. See "Force Bypassing" on the facing
page.
2. At the Home screen, tap Arm Stay.
3. (Optional) At the Enter Your Code to Arm the System
screen, enter an active, four-digit user code. If the Quick Arming
feature is enabled, you will skip this step and not be prompted for
a user code.
An Exit Delay countdown timer appears and the system
announces "Arming Stay." The countdown gives occupants time
to enter or exit the premises through a protected door.
4. (Optional) I you want to silence the countdown beeps and
announcements, tap Silence. This turns the Silent Exit feature
ON.
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Away Mode arms the system including interior sensors. Use this mode
when occupants will be leaving the premises. When arming the system in
Away Mode, the system arms all sensor-protected perimeter doors and
windows, interior motion sensors, interior glass break sensors, and any
other sensor-protected interior doors. In residential installations, Away
Mode is frequently used during daytime hours. In commercial installations,
it is most frequently used during non-business hours. Because all burglary
protection features are ON, an alarm would be triggered when movement
is detected, if any protected doors or windows are opened, or if the system
detects breaking glass (if glass break detectors have been installed).
To learn how to arm the system in Stay Mode, see "Arm the System (Stay
Mode)" above.
NOTE: Consult your installer to determine if your system is
configured with the Quick Arming feature. When enabled,
the Quick Arming feature allows anyone to arm the system
without entering a user code. When disabled, you must enter
an active, four-digit user code to arm the system.
To arm the system in Away Mode:
1. Ensure that all perimeter doors and windows are closed. The
system status message should read System Ready to Arm. If the
status messages reads System Not Ready to Arm and the
Sensors Not Ready list appears, a protected door or window is
open. You must first close that door/window or place it on the
Bypassed Sensors list. See "Force Bypassing" on the facing
page.
2. At the Home screen, tap Arm Away.
3. (Optional) At the Enter Your Code to Arm the System
screen, enter an active, four-digit user code. If the Quick Arming
feature is enabled, you will skip this step and not be prompted for
a user code.
An Exit Delay countdown timer appears and the system
announces "Arming Stay." The countdown gives occupants time
to enter or exit the premises through a protected door.
NOTE: Consult your installer to determine how the
Exit Delay feature is configured on your system (45120 seconds). For compliance with ANSI/SIA CP01-2010, the Exit Delay feature is configured to 45
seconds by default.
NOTE: Consult your installer to determine if the Exit
Delay Restart feature is enabled on your system.
This feature restarts the Exit Delay countdown if an
occupant enters or exits through a protected door or
window before the countdown expires. For
compliance with ANSI/SIA CP-01-2010, this feature
must be enabled.
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4 Burglary Protection
2. (Optional) If you want to silence the countdown beeps and
announcements, tap Silence. This turns the Silent Exit feature
ON and extends the Exit Delay countdown.
NOTE: Consult your installer to determine how the
Exit Delay feature is configured on your system (45120 seconds). For compliance with ANSI/SIA CP01-2010, the Exit Delay feature is configured to 45
seconds by default.
NOTE: If you want to cancel the arming action
before the countdown expires, tap Disarm. Then
enter an active, four-digit user code.
NOTE: Consult your installer to determine in the
Auto Stay feature is enabled on your system. If you
arm the system in Away Mode and no one exits
through an Exit Delay door before the countdown
expires, the system will automatically arm itself in
Stay Mode.
During the Exit Delay countdown, the system emits a series of beeps that
become faster during the last 10 seconds. Once the countdown expires,
occupants will not be able to enter or exit through protected doors and
windows without triggering the burglary alarm.
Force Bypassing
When a protected door or window is open, the system places the sensor
on its Sensors Not Ready list. In order to arm the system, you must
either close the sensor or place it on the system's Bypassed Sensors list.
Bypassed Sensors are ones that you intentionally decide to leave
unprotected. This method of bypassing a sensor is called Force
Bypassing. To learn how to manually bypass a sensor, see "Manually
Bypassing a Sensor" on page 59.
Figure 2 System Not Ready to Arm—Sensors Not Ready List
WARNING!! A bypassed burglary protection sensor does
NOT provide security protection when the system is armed.
See "Bypass Sensors" on page 59.
NOTE: Residential alarm systems do not permit you to
bypass sensors installed in fire, carbon monoxide, or
emergency zones.
NOTE: In order to bypass a sensor, you must know the
Master User Code.
Force Bypassing a Sensor
If you want to arm the system and ignore the open sensor, you must
bypass the sensor. This is called "force" bypassing a sensor.
To force bypass the sensor:
1. Below the Sensors Not Ready list, tap Bypass All.
Opening a Sensor When the System is Disarmed
When a protected door or window is opened while the system is disarmed,
the GC3 Panel responds as follows:
The system status message on the touchscreen reads System
Not Ready to Arm.
The Sensors Not Ready list and Bypass All button appears.
The name of the protected zone appears on the Sensors Not
Ready list.
The number of open sensors appears in the top-right corner of
the list.
Figure 3 Sensors Not Ready > Bypass All
2. At the Enter your code to bypass sensors screen, enter an
active, four-digit user code.
The system uses the voice descriptor assigned to the sensor to
announce that the protected zone is open.
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Figure 4 Enter the Master Code to Bypass Sensors
3. When the system status message changes to System Ready to
Arm (BYPASS), you can arm the system. See "Arm the System"
on page 26.
Figure 9 Enter Your Code to Cancel Bypass
This changes the system's status back to System Not Ready to
Arm and moves the sensor to the Sensors Not Ready list.
Figure 5 System Ready to Arm (BYPASS)
Figure 6 Bypassed Sensors List
Canceling a Bypassed Sensor
To remove a sensor from the Bypassed Sensor list:
1. Tap the circle indicator showing how many devices are currently
bypassed.
Figure 10 System Not Ready to Arm—Sensors Not Ready List
Use the Quick Exit Button
The Quick Exit button gives users the ability to start an Exit Delay
countdown while the system is armed. This gives users the ability to leave
the premises through an Exit/Entry door, instead of having to disarm and
then rearm the system. When the Allow Quick Exit setting is enabled, the
Quick Exit button appears on the System Armed (STAY) screen.
Figure 7 Bypassed Sensors Indicator
2. Below the Bypassed Sensors list, tap Cancel Bypass.
NOTE: Consult your installer to determine if the Allow Quick
Exit setting is enabled or disabled on the system.
To use the Quick Exit button:
1. Arm the system in Stay Mode or Away Mode. See "Arm the
System" on page 26.
2. At the System Armed (STAY) screen, tap Quick Exit.
Figure 8 Bypassed Sensors > Cancel Bypass Button
3. At the Enter your code to cancel bypass screen, enter an
active, four-digit user code.
Figure 11 System Armed—Quick Exit Button
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This starts the Exit Delay countdown to give you time to exit through an
Exit/Entry door without having to re-arm the system. At the end of the
countdown, the system arms itself in the appropriate mode.
In the Event of an Exit Error
If you arm the system and an Exit/Entry door is left in a violated state or
condition at the time the Exit Delay countdown expires (for example, the
door you exit from doesn't close behind you), the GC3 Panel sounds the
local alarm and the Entry Delay countdown begins. If you do not disarm
the system when the Entry Delay countdown begins, the system
automatically begins the alarm transmission sequence. The panel also
transmits an Exit Error report to the Central Station and displays an Exit
Error message on the panel screen, as shown below.
4 Burglary Protection
TIP: If you want to exit the premises through one of
the Exit/Entry doors while the system is armed in
Stay Mode, tap the Quick Exit button . See "Use
the Quick Exit Button" on the previous page.
2. At the Enter your code to disarm the system screen, enter
an active, four-digit user code. You must enter a code before the
Entry Delay countdown expires.
Figure 14 Enter Your Code to Disarm the System
NOTE: Consult your installer to determine how the
Entry Delay feature is configured on your system
(30-240 seconds).
Figure 12 Alarm Transmission & Exit Error Sequence
To Disarm the System
To turn the system's burglary protection sensors OFF, you disarm the
system. Disarming the system also silences any type of alarm that might be
sounding.
NOTE: To use this feature, you must have an active, fourdigit user code. See your system's Master User to obtain a
code.
Disarm the System (Stay Mode)
When the system is armed in Stay Mode, any person with an active, fourdigit user code can disarm the system.
To disarm the system:
1. At the System Armed screen, tap Disarm.
The system is disarmed. If protected doors and windows are closed, the
system sounds the System Disarmed, Ready to Arm announcement. If
protected doors or windows are open, the system sounds the System
Disarmed Not Ready to Arm announcement.
Disarm the System (Away Mode)
When the system is armed in Away Mode, any person with an active, fourdigit user code can disarm the system. You must enter the code before the
Entry Delay countdown expires to avoid setting off the alarm.
To disarm the system from Away Mode:
1. Enter the premises using one of the Exit/Entry doors. The
system's Entry Delay beeps sound.
NOTE: Consult your installer to determine how the
Entry Delay feature is configured on your system
(30-240 seconds).
2. At the Entry Delay screen, enter an active, four-digit user code.
You must enter your code before the Entry Delay countdown
expires.
Figure 13 System Armed > Disarm Button
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4 Burglary Protection
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1. At the Home screen or from one of the menus, tap the system
logo.
Figure 18 System Logo
2. At the Enter your code to disarm the system screen, enter
the four-digit Duress Code.
Figure 15 Enter Your Code to Disarm the System
The system is disarmed. If protected doors and windows are closed, the
system sounds the System Disarmed, Ready to Arm announcement. If
protected doors or windows are open, the system sounds the System
Disarmed Not Ready to Arm announcement.
Transmit a User Duress Report
You can enter the Duress Code to transmit a user duress report to the
Central Station without alerting an intruder that you are calling for help.
Transmitting a User Duress Report when the System is Armed
To transmit a user duress report when the system is armed:
1. At the System Armed screen, tap Disarm. Figure 19 Enter the Duress Code
The system will announce "System Disarmed" and return to the
Home screen.
In the Event of a Burglary Alarm
If one or more armed sensors are tripped while the system is armed in
Stay or Away Mode, an alarm condition will occur and the system's alarm
siren will sound.
If an Entry Delay sensor is tripped while the system is armed in Stay or
Away Mode, the Entry Delay countdown starts to give you time to disarm
the system. If the system is not disarmed before the countdown expires,
an alarm condition occurs and the system's alarm siren will sound.
Figure 16 System Armed—Disarm Button
If more than one armed sensor is tripped, the system displays the
triggered sensors in chronological order.
2. Enter the four-digit Duress Code.
Figure 17 Enter the Duress Code
Figure 20 Alarms Screen—Multiple Alarms in Chronological Order
The system disarms and transmits a silent duress report to the
Remote Service Provider.
Silencing the Alarm Sounder (for False Alarms)
Transmitting a Duress Signal when the System is Disarmed
To transmit a user duress report when the system is disarmed:
30
If the system is in an active alarm state, any person with an active, fourdigit user code can silence the sounder by disarming the system.
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4 Burglary Protection
If you disarm the system BEFORE the Abort Window
Dialer Delay countdown expires, the system cancels the
alarm and stops the alarm report from being transmitted to the
Central Station.
If you disarm the system AFTER the Abort Window Dialer
Delay countdown expires, the system silences the alarm and
transmits an alarm cancellation report to the Central Station.
NOTE: Consult your installer to determine how the Alarm
Abort Window Dialer Delay feature is configured on your
system (15-45 seconds). This setting specifies the number of
seconds end users have to manually abort the alarm, in the
event of a false alarm. For ANSI/SIA CP-01-2010
compliance, the default setting is 30 seconds. For UL 1023:
Household Burglar Alarm Units compliance, this setting may
be configured to a maximum of 45 seconds.
To silence the alarm sounder:
1. When an Alarm is sounding, enter an active, four-digit user code.
Figure 23 Alarm Report Already Transmitted…Cancel
Being Sent Message
3. Tap OK to dismiss the notification message.
Clearing an Alarm
If an alarm occurs while you are away, the GC3 Panel's Piezo Sounder will
sound for a preset amount of time (as defined by the Burglary Bell Cutoff
Time and/or the Fire Bell Cutoff Time). Upon entering the premises, the
system emits fast, repeated beeps to warn you that an alarm was set off
while you were away.
NOTE: Consult your installer to determine how the Burglary
Bell Cutoff Time and Fire Bell Cutoff Time is configured on
your system. The time can be configured to last 4 minutes, 8
minutes, 12 minutes, 16 minutes, or Unlimited (no cutoff).
The default setting for both features is four (4) minutes.
Figure 21 Enter Your code to Silence the Alarm Screen
2. Depending on how quickly you enter your code, one of the
following occurs:
a. If you enter your code before the Abort Window Dialer
Delay countdown expires, the following message
appears.
CAUTION! If the system emits fast, repeated beeps (instead
of the typical Entry Delay beeps), proceed indoors with
extreme caution. For your safety, it is recommended that you
immediately leave the premises, go to a secure location, and
then contact your local authorities for assistance. If you have
any reason to believe an intruder is present, do NOT enter
the premises until the dwelling is deemed safe by local
authorities.
To clear an alarm:
1. At the Alarm screen (after the Burglary Bell Cutoff Time or Fire
Bell Cutoff Time expires), enter an active, four-digit user code.
Figure 22 Disarming Canceled an Alarm Before it was
Transmitted Message
b. If you enter your code after the Abort Window Dialer
Delay countdown expires and before the Alarm Cancel
Time expires, the following message appears.
Figure 24 Enter Your Code to Clear the Alarm
2. Depending on how quickly you enter your code, one of the
following occurs:
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4 Burglary Protection
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a. If you enter your code before the Alarm Cancel Time
countdown expires, the following message appears.
Figure 25 Alarm Report Already Transmitted…Cancel
Being Sent Message
b.
NOTE: Consult your installer to determine
how the Alarm Cancel Time setting is
configured on your system. For compliance
withANSI/SIA CP-01-2010, the factory
default setting is five (5) minutes.
c. If you enter your code after the Alarm Cancel Time
countdown expires, the system reveals the Alarm
History.
Figure 26 Alarm History
The system clears the alarm. You can also clear the Alarm
History. See "Clear the Alarm History" on page 36.
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5 FIRE & CARBON MONOXIDE PROTECTION
This chapter includes the following information:
Overview
34
Important Concepts
34
National Fire Alarm and Signaling Code
34
Recommended Smoke Alarm Placement
34
Emergency Action Plan
35
In the Event of a Fire Alarm
35
Silence a False Fire Alarm
35
In the Event of a Carbon Monoxide Alarm
35
Clear the Alarm History
36
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33
5 Fire & Carbon Monoxide Protection
Proprietary & Confidential
Overview
During setup, a professional installer typically configures a variety of wireless and wired sensors to provide the dwelling with continuous, 24-hour-a-day, heat,
smoke, and gas protection. Most systems are installed with both Wireless Smoke/Heat/Freeze Alarms and Wireless Carbon Monoxide Detectors.
Important Concepts
To help you get the most out of your fire, heat, and gas protection system, it is useful to understand these concepts.
National Fire Alarm and Signaling Code
IN THE UNITED STATES, CANADA, AND OTHER COUNTRIES REQUIRED TO MEET THIS STANDARD: THIS EQUIPMENT MUST BE
INSTALLED IN ACCORDANCE WITH CHAPTER 2 of ANSI/NFPA 72: National Fire Alarm and Signaling Code (National Fire Protection
Association, Batterymarch Park, Quincy, MA 02269).
IMPORTANT: This system ships with an approved 24-hour backup battery installed and is compliant with UL 985: Household Fire Warning
System Units.
IMPORTANT: Specific requirements for Heat and Smoke Alarms vary from state to state and from region to region. A professional installer must
always verify current requirements for your area with the local Fire Department.
NOTE: Instructions describing the proper installation, operation, testing, maintenance, evacuation planning, and repair service are provided in
the printed Installation Instructions included with all 2GIG Wireless Smoke/Heat/Freeze Alarms and Wireless Carbon Monoxide Detectors.
Recommended Smoke Alarm Placement
Early warning fire detection is best achieved when fire detection equipment is installed in all rooms and areas of the premises. Equipment should be installed as
follows:
A
A smoke alarm should be located between the sleeping
area and the rest of the family living unit.
Indicates a required smoke alarm
Indicates an optional smoke alarm
if door is not provided between
living and recreation rooms
DINING
KITCHEN
BEDROOM
BEDROOM
SMOKE
ALARM
LIVING
ROOM
LIVING
ROOM
BEDROOM
HALL
DINING
KITCHEN
BEDROOM
DINING
ROOM
A smoke alarm should be
located on each story.
In family living units with more than one (1) sleeping
area, a smoke alarm should be provided to protect
each sleeping area.
TV
ROOM
Indicates additional smoke alarms
required for new construction
BASEMENT
C
B
BED
ROOM
BED
ROOM
BED
ROOM
HALL
BED
ROOM
LIVING
ROOM
RECREATION ROOM
SMOKE
ALARMS
LIVING
ROOM
BEDROOM
BASEMENT
D
In split-level configurations, smoke
alarms are optional where a door is
not provided between a living and
recreation room.
BEDROOM
IMPORTANT: Regulations pertaining to smoke alarm installations vary. For more information, contact your local fire
department or local authority having jurisdiction.
Figure 1 Recommended Smoke Alarm Placement
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Proprietary & Confidential
5 Fire & Carbon Monoxide Protection
Emergency Action Plan
alarm, before an alarm report is sent to the Central
Station.
Establish and regularly practice a plan of escape with all members of your
household in the event of fire. The National Fire Protection Association
recommends the following steps:
IMPORTANT: Consult your installer to determine
how the Alarm Cancel Time is configured on your
system. This defines the amount of time you have to
send an alarm cancellation report to the Central
Station. expires. The factory default setting for the
system is five (5) minutes.
1. Mount your detector or your interior or exterior alarm sounders
where they can be heard by all occupants.
2. Determine two means of escape from each room. One path of
escape should lead to the door that permits normal exit from the
building. The other should be an alternate escape, such as a
window, should the path to the escape door be impassable.
Station an escape ladder at such windows if there is a long drop to
the ground.
2. Review the Alarms screen to determine which sensor activated
the alarm.
3. Sketch a floor plan of the building. Show windows, doors, stairs,
and rooftops that can be used to escape. Indicate escape routes
for each room. Keep these routes free from obstructions and post
copies of the escape routes in every room.
NOTE: If the alarm restarts, smoke may be present
in the alarm's detection chamber. Enter the user
code again. Then fan the detection chamber on the
sensor for 30 seconds.
4. Ensure that all bedroom doors are shut while you are asleep,
preventing deadly smoke from entering while you escape.
5. Touch the door before opening it. If the door is hot, check your
alternate escape route. If the door is cool, open it cautiously. Be
prepared to slam the door shut if smoke or heat rushes in.
3. After the problem has been addressed, tap the Clear Alarm
History button.
4.
NOTE: For Smoke/Heat Alarms and CO Detectors,
the Clear Alarm History button will not permit you
to clear any history until the GC3 Panel receives a
message from the sensor that it has returned to
normal operations.
6. When smoke is present, crawl on the ground. Do not walk
upright, since smoke rises and may overcome you. Air is typically
clearest near the floor.
7. Escape quickly, but don’t panic.
8. Establish a place outdoors, away from your house, where
everyone can meet and then take steps to contact the authorities
and account for those missing. Ensure that nobody returns to the
premises.
In the Event of a Fire Alarm
Smoke and Carbon Monoxide (CO) detectors may be installed to protect
the occupants of the dwelling from the harmful, and possibly deadly effects
of smoke, heat, and fire-related dangers. The system's fire and
emergency protection features are always protecting the premises.
NOTE: A professional installer must ensure that all
Smoke/Heat Alarms are installed in compliance with all
national, regional, and local laws, statutes, and guidelines.
In the Event of a Carbon Monoxide Alarm
Detectors may have been installed to safeguard the occupants of your
dwelling from the dangerous and possibly deadly effects of CO gas . See
"Safety Precautions and Notations" on page 6.
If a CO alarm is activated, the system emits a warning siren until the
system no longer detects CO in the environment.
To respond to a CO alarm event:
1. Gather all occupants and immediately move to fresh air (either go
outdoors or stand by an open door/window).
DANGER!!! To protect yourself and others from
injury and/or death, do not re-enter the home or
move away from the open door/window until the
premises has been approved for safe reentry by
emergency officials. To learn about other ways to
safeguard your home from the harmful effects of
CO, refer to the guidelines defined by your local,
state, or regional officials.
Silence a False Fire Alarm
In the event of a false fire alarm (for example, burning food or another
non-emergency condition), you can silence the alarm.
To silence the alarm:
1. Enter an active, four-digit user code to silence the alarm.
IMPORTANT: Consult your installer to determine
how the Abort Window Dialer Delay is configured on
your system. This defines the amount of time the
system will wait to initiate the digital dialer when an
alarm condition is triggered and specifies the
number of seconds you have to manually abort the
Copyright © 2016 Nortek Security & Control LLC
2. Dial 9-1-1 (or your region's emergency services number) to
report the situation to authorities. Always call from safe location.
3. Survey each person's health, checking for flu-like symptoms and
other evidence of CO poisoning.
4.
TIP: To prevent a future occurrence, contact an
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industry professional to evaluate all possible sources
of CO gas in the dwelling.
Clear the Alarm History
After an alarm is activated on the system while you are way, a notification
message appears in the Alarm History.
To clear the alarm history:
1. Tap the Message system icon . Then tap Alarms.
Figure 4 New Alarms
2. Review the Alarms list. Then tap Clear Alarm History.
Figure 5 Alarms Screen
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6 EMERGENCY FEATURES
This chapter includes the following information:
24-Hour Alarm Buttons
38
Activate a Manual Panic, Fire, or Emergency Alarm
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6 Emergency Features
24-Hour Alarm Buttons
Three 24-hour alarm buttons can be shown or hidden by the installer on
the Control Panel's touchscreen: Panic, Fire, and Emergency.
NOTE: Consult your installer to show or hide the 24-Hour
Emergency Alarm Buttons on your system. Typically, all of
these buttons are configured to display on the touchscreen
default. However, some systems are not configure to reveal
all of the buttons.
You can open the following screen by pressing the Alarm button on the
Control Panel. See "Activate a Manual Panic, Fire, or Emergency Alarm"
below. This reveals a screen that is typically configured by installers to
include these 24-hour emergency alarm buttons:
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disarmed (see "To Disarm the System" on page 29) or the Fire Bell Cutoff
Time expires. The system also transmits a Fire Report to the Central
Station.
NOTE: Consult your installer to determine how the Fire Bell
Cutoff Time is configured on your system. The time can be
configured to last 4 minutes, 8 minutes, 12 minutes, 16
minutes, or Unlimited (no cutoff). The default setting is four
(4) minutes.
Emergency Button
When a user touches and holds the Emergency button two (2) seconds,
the system immediately goes into the alarm state. The Control Panel emits
a loud , patterned warning siren and continues to sound until the system is
disarmed (see "To Disarm the System" on page 29). The system also
transmits an Emergency Report to the Central Station.
Activate a Manual Panic, Fire, or Emergency Alarm
You can activate a panic, fire, or emergency alarm using the GC3 Panel.
To activate a manual alarm:
1. Press the Alarm button on the GC3 Panel.
Figure 1 24-Hour Alarm Buttons
Panic Button
When a user touches and holds the Panic button for two (2) seconds, the
system immediately goes into the alarm state. Depending on how the
system is configured, the Control Panel emits a loud, patterned warning
siren or sets off a silent panic alarm with no siren. The system also
transmits a police report to the Central Station.
NOTE: Consult your installer to determine if the Police
Emergency Key is configured to sound an audible alarm or a
silent panic alarm.
Figure 2 GC3 Panel—Alarm Button
2. Touch and hold the Panic, Fire, or Emergency button for two
(2) seconds.
NOTE: Consult your installer to determine if the 2-Way Voice
feature is enabled on the system. If enabled, setting off the
Panic alarm gives operators at the Central Station the ability
use the Control Panel's built-in speaker and microphone to
converse with people on the premises.
NOTE: Consult your installer to determine if the Silent
Panic/Burglary Listen Only feature is enabled on the system.
If enabled, setting off the Panic alarm gives operators at the
Central Station the ability to use the Control Panel's built-in
microphone to listen. If the panic alarm is sent, the operator
can only listen. For your protection, you and the operator will
not be able to talk.
Fire Button
Figure 3 24-Hour Alarm Buttons
3.
NOTE: Consult your installer about your system's
emergency key settings. Typically, all three buttons
are enabled and visible on the touchscreen by
default. However, some systems may be configured
to hide one or more of these buttons.
When a user touches and holds the Fire button for two (2) seconds, the
system immediately goes into the alarm state. The Control Panel emits a
loud, patterned warning siren that is in compliance with ANSI S3.41
Temporal-3 Fire Alarm Signal and continues to sound until the system is
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7 REMOTE CONTROL
This chapter includes the following information:
Remote Control Devices
40
Operate the System with a Key Fob
40
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7 Remote Control
Remote Control Devices
The installer can pair your system with one or more wireless key fobs to
give you the ability to arm/disarm your system away from, but within range
of, the control panel using the key fob's buttons. The GC3 Security &
Automation System can be paired to work with a maximum of 32 wireless
key fobs. Depending on your individual needs, key fobs can also be
configured by the installer to activate specific alarms.
Operate the System with a Key Fob
The installer can configure each key fob to let you perform up to five (5)
remote functions:
Arm the System in Stay Mode
Arm the System in Away Mode
Disarm the System
Activate an Auxiliary Function
Activate an Alarm
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external siren/sounder, control a lock, control a light, or used
to activate a different auxiliary function.
Activating an Alarm Using a Key Fob
To activate an emergency alarm, press and hold both the Away and
Disarm buttons on the keyfob for five (5) seconds.
NOTE: Consult your installer to determine what type of
alarm your keyfob is configured to activate. Depending on
the individual key fob settings, this function might be disabled
on your key fob, or it might be configured to activate an
auxiliary, audible, or silent panic alarm.
NOTE: In order to cancel an emergency alarm activated with
a key fob, you must disarm the system at the GC3 Panel.
Alarms cannot be canceled or silenced using a keyfob.
NOTE: Consult your installer to determine how your keyfob
is configured to work with the system. Depending on your key
fob's setting, it may or may not be configured to disarm the
system.
Arming the System Using a Keyfob
You can arm the system in Stay or Away mode using a key fob that has
been paired with the system.
To arm the system in Stay Mode, press the Stay button on
the key fob for two (2) seconds.
To arm the system in Away Mode, press the Away button on
the key fob for two (2) seconds.
NOTE: Depending on setup options, if any perimeter doors
or windows are open, the system may not allow arming to
Away mode with a wireless key fob. Consult your installer to
determine how this option is configured on your system.
Disarming the System Using a Key Fob
To disarm the system, press and hold the Disarm button on the key fob for
two (2) seconds.
NOTE: Consult your installer to determine how your keyfob
is configured to work with the system. Depending on the
individual key fob settings, it may or may not be configured to
disarm the system.
Activating an Auxiliary Function
To activate an auxiliary function, press and hold the Auxiliary button on
the key fob for two (2) seconds.
NOTE: Consult your installer to determine how your keyfob
is configured to work with the system. Depending on the
individual key fob settings, it may be configured to set of an
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8 SMART HOME CONTROLS
This chapter includes the following information:
About the Smart Home Controls Menu
42
Navigate to the Smart Home Controls Menu
42
Lights
42
Locks
42
Thermostats
42
Scenes
43
Add a New Room
45
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About the Smart Home Controls Menu
The Smart Home Controls menu gives users the ability to control ZWave smart home devices at the GC3 Panel. The system supports a
maximum of 232 Z-Wave devices.
Navigate to the Smart Home Controls Menu
To navigate to the Smart Home Controls menu:
1. At the Home screen, tap Smart Home Controls.
Figure 3 Lights Screen
Locks
Use the controls in the Locks screen to lock and unlock your smart home
devices.
To lock and unlock devices: 1. Navigate to the Smart Home Controls menu. See "Navigate to
the Smart Home Controls Menu" above.
Figure 1 Home > Smart Home Controls
This reveals the Smart Home Controls menu.
2. Tap Locks .
3. At the Locks screen, swipe left to unlock or right to lock. You can
also tap the lock or unlock icon.
Thermostats
Use the controls in the Thermostats screen to operate your thermostats.
To operate the thermostat:
1. Navigate to the Smart Home Controls menu. See "Navigate to
the Smart Home Controls Menu" above.
2. Tap Thermostats.
3. At the Thermostats screen, you have these options:
Figure 2 Smart Home Controls Menu
Lights
Use the controls in the Lights screen to adjust your smart home lighting
devices.
Dim or Brighten Lights
To dim or brighten lights: 1. Navigate to the Smart Home Controls menu. See "Navigate to
the Smart Home Controls Menu" above.
2. Tap Lights.
3. At the Lights screen, swipe left to dim the light or right to
brighten. You can also tap the dim or brighten icon.
42
Figure 4 Thermostats Screen
To change the temperature set points, press the
top arrow to raise the temperature or press the bottom
arrow to lower the temperature.
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8 Smart Home Controls
Figure 8 Smart Home Controls > Scenes
E x a m p l e s :
S c e n e s
W h e n
t o
C r e a t e
There are a wide variety of scenes that you can create. Some of
the more common include:
Figure 5 Temperature Set Point
To change the fan setting, tap the current setting to
open a menu and tap the desired option.
Leaving for the Day: Create a scene named "Leave" to lock
the door, turn off all lights, adjust the thermostat.
Retire for the Night: Create a scene name "Good Night" to
switch OFF the downstairs lights, lock the entry doors, illuminate
a nightlight in the dwelling's hallways, and adjust the thermostat
setting.
Wake Up in the Morning: Create a scene named "Good
Morning" to adjust the thermostat temperature, turn on family
room lights, and turn on the coffee pot.
Add a New Scene
To add a new scene:
Figure 6 Fan Setting
To change the thermostat mode, tap the current
setting to open a menu and tap the desired mode.
1. Navigate to the Smart Home Controls menu. See "Navigate to
the Smart Home Controls Menu" on the previous page.
2. At the Smart Home Controls menu, tap Scenes.
3. At the Scenes screen, tap Edit Scenes.
Figure 7 Thermostat Mode
Figure 9 Scenes > Edit Scenes
Scenes
Use the Scenes screen to create scenarios that define simple rules for
how your Z-Wave home automation devices work together. There is no
functional limit on the number of scenes that you can create to control
lights, home automation devices, and other alarm sensors.
4. At the Scenes screen, tap Add New Scene.
Figure 10 Add New Scene
5. Enter a name for the new scene. Then tap Next.
For example, enter: Lock Up.
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8 Smart Home Controls
Figure 11 Enter a Name for the New Scene
6. Create a new scene (see "Add a New Scene" on the previous
page) or tap the Scene that you want to edit.
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Figure 14 Add or Remove Items > Lights > Add Device
When the device is added to the scene, the icon changes to
YELLOW.
7. At the <Scene Name> screen, tap Add or Remove Items.
Figure 15 Add or Remove Items > Lights > Device Added
Figure 12 Edit Scene > Add or Remove Items
8. Tap the arrow that corresponds to the desired smart home
control.
For example, tap the arrow next to Lights.
10. Choose one of these options:
To add other devices to the scene, tap Back.
To save the scene as is, tap any area outside of the dropdown menu to close it.
Any devices added to the scene appear in the list.
Figure 13 Add or Remove Items > Lights
Figure 16 Scene
9. Tap the plus (+) sign that corresponds to the desired device in the
list.
For example, tap the plus (+) sign next to the device named
Home Theater Light.
11. Set the desired settings for each device in the scene. When the
scene is run, it will perform the chosen actions for all devices in the
scene.
12. Tap t when finished.
Execute a Scene
To execute a scene:
1. Navigate to the Smart Home Controls menu. See "Navigate to
the Smart Home Controls Menu" on page 42.
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8 Smart Home Controls
2. At the Home screen, tap Smart Home Controls.
3. At the Smart Home Controls menu, tap Scenes.
4. Tap the button for the desired scene.
Figure 19 Scene > Edit Scenes > Delete Scene
4. At the Delete Scene <Name> message, tap Delete.
For example, tap Lock Up.
Figure 20 Delete Scene Name Message
Figure 17 Scenes
5. When the Scene <Name> was Executed message appears,
tap OK or wait a few seconds for the message to close
automatically.
6. Tap t when finished.
5. Tap t when finished.
Add a New Room
Use the Rooms screen to create customized settings for the smart home
controls in a specific room. There is no functional limit on the number of
rooms that you can create for the system.
Deleting a Scene
To delete scene:
1. Navigate to the Smart Home Controls menu. See "Navigate to
the Smart Home Controls Menu" on page 42.
2. At the Smart Home Controls menu, tap Edit Scenes.
Figure 21 Rooms Screen
E x a m p l e s :
R o o m s
Figure 18 Scenes > Edit Scenes
W h e n
t o
C r e a t e
There are a wide variety of rooms that you can create. Some of
the more common include:
This places the Scenes screen into edit mode.
3. While the system is in editing mode, tap the trash can icon that
corresponds to the scene to delete.
Front RoomCreate customized settings for your dwelling's living
room.
Master Bedroom Create customized settings for your
dwelling's master bedroom.
Basement Create customized settings for your home's
basement.
Add a New Room
To add a new room:
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1. Navigate to the Smart Home Controls menu. See "Navigate to
the Smart Home Controls Menu" on page 42.
2. At the Smart Home Controls screen, tap Rooms.
Figure 24 Enter a Name for the New Room
6. At the <New Room Name> screen, tap Add or Remove Items.
Figure 22 Smart Home Controls > Rooms
This reveals the Rooms screen.
3. At the Rooms screen, tap Edit Rooms.
Figure 25 Add or Remove Items
7. At the drop-down list, tap the type of device to add.
For example, tap Lights.
Figure 23 Rooms > Edit Rooms
4. While in editing mode, tap Add New Room.
Figure 26 Add or Remove Items—Device Types
8. In the drop-down list, tap the device to add.
5. At the Enter a Name for the New Room screen, enter a name
and then tap Next.
For example, enter: Home Theater
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8 Smart Home Controls
Figure 27 Add or Remove Items—Add Device
9. Choose one of these options:
To add other devices to the room, tap Back.
To save the room as is, tap any area outside of the dropdown menu to close it.
Any devices added to the room appear in the list.
Figure 30 Rooms > Edit Rooms
This places the Rooms screen into edit mode.
3. While the system is in editing mode, tap the trash can icon that
corresponds to the room to delete.
Figure 28 <Room Name>—Device Added
10. Tap t when finished.
Access a Room
To access a room:
1. Navigate to the Smart Home Controls menu. See "Navigate to
the Smart Home Controls Menu" on page 42.
Figure 31 Room > Edit Rooms > Delete Room
2. At the Home screen, tap Smart Home Controls.
3. At the Smart Home Controls menu, tap Rooms.
4. At the Delete Room <Name> message, tap Delete.
4. Tap the button for the desired room.
For example, tap Living Room.
Figure 32 Delete Room Name Message
Figure 29 Rooms
5. Tap t when finished.
Deleting a Room
To delete room:
1. Navigate to the Smart Home Controls menu. See "Navigate to
the Smart Home Controls Menu" on page 42.
2. At the Smart Home Controls menu, tap Edit Rooms.
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9 SYSTEM INFO AND USAGE
This chapter includes the following information:
System Info and Usage
50
History
50
System Info
51
Dealer Info
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9 System Info and Usage
System Info and Usage
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1. At the Home screen, tap System Info and Usage.
The System Info and Usage menu provides access to the system's
history, system information, and security provider's contact information.
Figure 2 Home screen > System Info and Usage Button
2. At the System Info and Usage menu, tap History.
Figure 1 System Info and Usage Menu
History
The History screen shows a chronological log of system events. Each
event is recorded with a date and time stamp:
System Armed/Disarmed: Keeps a record of when the system
is armed and disarmed.
Zone Bypassed/Unbypassed: Keeps a record of when zone
sensors are bypassed and unbypassed, and makes a note when
zones are bypassed or unbypassed by the installer.
Alarms Triggered/Cleared: Keeps a record of when alarm
conditions are triggered and cleared.
Alerts: Keeps a record of when the GC3 Panel or a zone issue
an alert. For example, low battery, AC power loss, or tamper
conditions.
*Programming Mode Started/Terminated: Keeps a record of
when the installer accesses and exits the Installer Toolbox.
Figure 3 System Info and Usage Menu
This reveals the History screen. See "Filtering the History
Screen" below.
Filtering the History Screen
You can filter the list in the History screen to show or hide alarms,
bypasses, or alerts.
*Walk Test Mode Started/Terminated: Keeps a record of
when the installer starts and stops a Sensors Test and
Console Test.
NOTE: Events marked with an asterisk (*) always appear in
the log and cannot be filtered from view.
Navigate to the History Screen
To navigate to the History screen:
Figure 4 History —Filter Check Boxes
At the History screen, tap one of these check boxes to add or remove the
check mark:
Alarms: Add a check mark to show alarm events. Remove the
check mark to hide alarm events.
Bypasses: Add a check mark to show bypasses. Remove the
check mark to hide bypasses.
Alerts: Add a check mark to show alerts. Remove the check
mark to hide alerts.
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9 System Info and Usage
System Info
The System History screen shows the following information about your
GC3 Panel (depending on the features that are active in your system):
Z-Wave Home ID
Serial Number
Firmware Version
Build Version
Radio Modem
Z-Wave Version
Figure 7 System Info Screen
Open Source Licenses Information
Navigate to the System Info Screen
Dealer Info
To navigate to the System Info screen:
The Dealer Info screen shows basic contact information for your 2GIG
alarm dealer.
1. At the Home screen, tap System Info and Usage.
Navigate to the Dealer Info Screen
To navigate to the Dealer Info screen:
1. At the Home screen, tap the System Info and Usage button.
Figure 5 Home screen > System Info and Usage Button
2. At the System Info and Usage menu, tap System Info.
Figure 8 System Info and Usage Button
2. At the System Info and Usage menu, tap Dealer Info.
Figure 6 System Info and Usage Menu
This reveals the System Info screen.
Figure 9 System Info and Usage Menu
This reveals the Dealer Info screen. See "About the Dealer Info
Screen" below.
About the Dealer Info Screen
For information about your 2GIG alarm dealer, navigate to the Dealer
Info screen. See "Navigate to the Dealer Info Screen" above.
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Figure 10 Dealer Info Screen
This screen provides you with the following information:
Dealer Name: Reveals the company name for your 2GIG alarm
dealer.
Dealer Address: Reveals the mailing address for your 2GIG
alarm dealer.
Dealer Phone #: Reveals your 2GIG alarm dealer's telephone
number.
Dealer URL: Reveals the web site url for your 2GIG alarm
dealer.
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This chapter includes the following information:
Users
54
Sounds
58
Bypass Sensors
59
Smart Home Settings Menu
60
Screen
70
Date/Time
72
System Tests
72
Firmware Update
74
Replace the GC3 Cellular Radio Module
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Users
The Users menu lets you add, edit, and delete users from the system.
been created: the Master User (which is active) and the Duress
user (which is grayed out).
NOTE: To use this feature, you must know the four-digit
Master User Code.
Types of User Codes
There are different types of user codes to provide users with access to
various system features:
IMPORTANT: Do Not Share Your User Codes. Operators
at the Central Station may need to review the codes used to
determine your identity. The codes entered may need to be
used as a decision-making tool for dispatching emergency
assistance.
Figure 2 Users Screen
5. Tap the pencil icon next to the Duress user.
User Code: A unique, four-digit code to identify different system
users and provide them with the ability to disarm the system.
Master User Code: A four-digit code typically known by one or
two members of a household. The default code is 1111. To
secure this code, it is recommended that you immediately change
the default code to a unique one.
Duress Code: A four-digit code that you enter to silently notify
your Remote Service Provider of an emergency event, such as
being forcibly held against your will by an intruder.
Installer Code: A four-digit code that provides professional
installer's and 2GIG alarm dealers with access to the system's
programming functions.
Activating the Duress Code
Figure 3 Users Screen > Edit Duress User
6. At the Edit Duress User screen, tap the Active button in the top
row.
The system supports a total of 100 four-digit pass codes (this includes both
the Master User Code and the Duress Code). Although the Duress Code
is listed by default on the Users screen, it is not activated by default.
To activate the Duress Code:
1. At the Home page, tap System Settings.
2. Enter the Master User Code to access the System Settings
menu.
3. At the System Settings menu, tap Users.
Figure 4 Edit Duress User > Active Button
7. At the Enter a code for user Duress screen, enter a unique
four-digit code for the duress user and tap Next.
Figure 1 System Settings > Users
4. This reveals the Users screen. If this is the first time you are
adding a user, you will notice that two (2) users have already
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Figure 5 Distress User Code
8. At the Confirm code for user Duress, enter the code again
and tap Done.
9. At the Edit Duress User screen, tap the pencil icon in the Name
row if you want to change the user name.
Figure 8 Enter New User Name
6. At the Enter a code for User <Name> screen, enter a unique
four-digit code for the new user. Then tap Next .
7.
Figure 6 Edit Duress User Screen
NOTE: If you attempt to add a code that is already in
use, the system prompts you to enter a different
code. Every user code must be unique.
10. Tap t when finished.
Adding a User
You can add new users to the system. The system supports a total of 100
four-digit pass codes (this includes both the Master User Code
and Duress Code).
To add a user:
1. At the Home screen, tap System Settings.
2. Enter the Master User Code to access the System Settings
menu.
3. At the System Settings menu, tap Users.
This reveals the Users screen. If this is the first time you are
adding a user, you will notice that two (2) users have already
been created. The Master User and the Duress user.
Figure 9 Enter a User Code
At the Confirm code for user <Name> screen, re-enter the
four-digit code for the new user. Then tap Next.
4. Tap Add User.
Figure 10 Confirm code for user <Name>
Figure 7 Users Screen > Add User
The new user name and code appears in the Users page.
5. At the Enter a Name for the New User screen, enter a name
for the new user. Then tap Next.
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Change the User Status to Active or Inactive
To change the user status to active or inactive:
1. Open the Edit User page. See "Editing a User" above.
2. If you want to make the user profile inactive, move the Active
slide control to the left.
Figure 11 User Screen > New User
8. Tap t when finished or continue with the steps in "Editing a User"
below
Editing a User
To edit a user:
Figure 14 Edit User Screen > Inactive Status
1. At the Home screen, tap System Settings.
2. Enter your four-digit user code to access the System
Settingsmenu.
3. If you want to make the user profile active, move the slide control
to the right. This is the factory default setting.
3. Tap Users.
4. Tap the pencil icon next to the desired user.
Figure 15 Edit User Screen > Active Status
Figure 12 User Screen > Edit User
5. Make the desired changes on the Edit User page. See "Editing
Options" below.
Figure 13 Edit User Screen
6. Tap t when finished.
Change a User Name
To change a user name:
1. Open the Edit User page. See "Editing a User" above.
2. Tap the pencil icon next to the user name.
Figure 16 Edit User Screen > Edit Name
3. At the Enter a name for the user screen, enter a new user
name.
Editing Options
When editing a user, you have these options:
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Figure 17 Enter User Name
4. Tap Done.
5. Tap Done.
Adding a User Schedule
To add a schedule:
Change a User Code
To change a user code:
1. Open the Edit User page. See "Editing a User" on the previous
page.
2. Tap the pencil icon next to the user code.
3. At the Enter a Code for User screen, enter a unique four-digit
code for the user. Then tap Next.
1. Open the Edit User page. See "Editing a User" on the previous
page.
2. Scroll down to Schedules.
3. Tap Add Schedule.
4. Choose one of these options:
Adding a Recurring Schedule
If a user requires access to your dwelling on a recurring schedule,
you can create a schedule for that user. For example, a
housekeeper or tutor might need recurring access to your home
on certain days of the week.
To add a recurring schedule:
a. Tap Recurring.
b. Place a check mark in the desired day of week boxes.
For example, place a check mark in the Mon, Wed, and
Fri boxes.
4. Enter the code again to confirm it.
c. Tap Set Start Time. Scroll to the desired Hour,
Minute, and AM/PM and tap Set.
d. Tap Set End Time. Scroll to the desired Hour, Minute,
and AM/PM and tap Set.
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e. Tap
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f. Tap
to save the schedule.
to save the schedule.
Adding a Date Schedule
Delete a User
If a user requires access to your dwelling on a specific date, you
can create a schedule for them. For example, a repairman might
need access to your home on a single date.
If an occupant of your dwelling moves away and no longer needs access to
your home, you can delete the user's profile.
To add a date schedule:
NOTE: If you have shared the Master User Code or Duress
Code with the user, it is also recommended that you change
those codes.
a. Tap Date.
b. Tap Set Date. Scroll to the desired Month, Day, and
Year and tap Set.
To delete a user:
c. Tap Set Start Time. Scroll to the desired Hour,
Minute, and AM/PM and tap Set.
1. At the Home screen, tap System Settings.
d. Tap Set EndTime. Scroll to the desired Hour, Minute,
and AM/PM and tap Set.
3. Tap Users.
2. Enter your user code to access the System Settings menu.
4. Tap the garbage can icon next to the desired user.
e. Tap
to save the schedule.
5. At the Delete user screen, tap Delete.
Adding a Date Range Schedule
If a user has a need to access your dwelling for a period of time,
you can create a schedule for them. For example, a visitor in your
home who needs access for a few weeks.
To add a date range schedule:
Sounds
The Sounds menu lets you adjust the volume of the voice, chime,
doorbells, keypad tones, and system annunciations.
a. Tap Date Range.
Adjust the Volume
b. Tap Set Start Date. Scroll to the desired Month, Day,
and Year and tap Set.
To adjust the volume of a sound feature:
c. Tap Set End Date. Scroll to the desired Month, Day,
and Year and tap Set.
d. Tap Set Start Time. Scroll to the desired Hour,
Minute, and AM/PM and tap Set.
e. Tap Set EndTime. Scroll to the desired Hour, Minute,
and AM/PM and tap Set.
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1. At the Home screen, tap System Settings.
Figure 21 Sounds Screen
Figure 18 Home Screen > System Settings
NOTE: To use this feature, you must know the fourdigit Master User Code.
2. At the Enter Your Code to Access the System Settings
screen, enter the four-digit Master User Code.
4. Swipe up or down to move the desired sound control into view.
5. Touch and hold the desired control and then swipe to the left to
lower the volume or swipe to the right to raise the volume:
Voice & Chime
Doorbells
Keypad
System Annunciation
6. Tap t when finished.
Bypass Sensors
You can manually bypass a sensor using the Bypass Sensors button in
the System Settings menu. When you need to bypass one or more
perimeter or interior sensors, it is most common to manually bypass the
sensor. There is also an alternate method for bypassing a sensor called
Force Bypassing. See "Force Bypassing" on page 27.
Figure 19 Enter Your Code to Access the System Settings
NOTE: To use this feature, you must know the four-digit
Master User Code.
3. At the System Settings menu, tap Sounds.
Manually Bypassing a Sensor
When manually bypassing a sensor, tap the Bypass Sensors option in
the System Settings menu to add the desired sensors to the Bypassed
Sensors list.
WARNING!! A bypassed burglary protection sensor does
NOT provide security protection when the system is armed.
See "Force Bypassing" on page 27.
1. At the Home screen, tap System Settings.
Figure 20 System Settings > Sounds This reveals the Sounds screen.
Figure 22 Home Screen—System Settings Button
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2. At the Enter Your Code to Access the System Settings
screen, enter an active, four-digit user code.
Figure 26 System Ready to Arm (BYPASS) Status
Figure 23 Enter Your Code to Access the System Settings
3. At the System Settings menu, tap Bypass Sensors.
7. Continue by arming the system. See "Arm the System" on page
26.
After the system is disarmed, bypassed sensors are automatically
removed from the system's Bypassed Sensors list, unless the Auto
Bypass for Manual Bypass feature is enabled.
NOTE: Consult your installer to determine if the Auto Bypass
for Manual Bypass feature is enabled. See the GC3
Installation & Programming Guide.
Removing Sensors from the Bypassed Sensors List
Figure 24 System Settings > Bypass Sensors
4. On the desired slide control, swipe right to add the sensor to the
system's list of Bypassed Devices.
After the system is disarmed, bypassed sensors are automatically
removed from the system's Bypassed Sensors list, unless the Auto
Bypass for Manual Bypass feature is enabled. If you decide you want
to remove a sensor from the Bypassed Sensors list before you arm the
system, use the steps detailed here.
To remove a sensor from the Bypassed Sensors list:
1. At the Home screen, tap System Settings.
2. Enter the Master User Code to access the System Settings.
3. Tap Bypass Sensors.
4. Move the slide control to the left for the desired sensor. This
removes the sensor from the system's Bypassed Sensors list.
Figure 25 Bypassed Sensors Screen
5. Tap t to return to the System Settings menu.
6. Tap t to return to the Home screen.
The system bypasses the devices and its status changes to
System Ready To Arm (BYPASS).
5. Tap t when finished.
Smart Home Settings Menu
NOTE: This menu is only available to installers.
The Smart Home Settings menu provides installers with access to a
variety of Z-Wave settings for the GC3 Security & Automation System.
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Installers can configure the system to give the Master User permission to
access the Smart Home Settings menu, users who know the Master
User code can access a variety of Z-Wave settings for the GC3 Security &
Automation System.
NOTE: The GC3 Panel ignores any Command_Class_Basic
commands it receives from other devices on the Z-Wave
network.
10 System Settings
NOTE: Consult your installer to determine if the
Smart Home Settings menu has been enabled on
your system. Typically, this button is grayed out and
not available because the factory default setting for
this feature is Disabled but Visible.
This reveals the Smart Home Settings menu.
Navigate to the Smart Home Settings Menu
To navigate to the Smart Home Settings menu:
1. At the Home screen, tap System Settings.
Figure 30 Smart Home Settings Menu
Add a New Device
Figure 27 Smart Home Settings Button
2. At the Enter Your Code to Access the System Settings
screen, enter the system's four-digit Master User Code.
TIP: Manufacturers may add Z-Wave devices to a network
in order to test them. To ensure successful addition of a
device to the GC3 Control Panel, remove the new device
before adding it to the network. See "Remove a Device" on
page 63.
To add a Z-Wave device to the network:
1. Navigate to the Smart Home Settings menu. See "Navigate to
the Smart Home Settings Menu" above.
2. At the Smart Home Settings menu, tap Add Devices.
Figure 28 Enter Your Code to Access the System Settings
3. At the System Settings menu, tap Smart Home Settings.
Figure 31 Smart Home Settings—Add Devices
The Listening for Devices to Add screen reveals the Add
Devices Now message.
Figure 29 System Settings > Smart Home Settings
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TIP: The Control Panel issues a double-beep when
a device is successfully added to the network.
Figure 32 Listening for Devices to Add—Add Devices Now
3. Walk to and trigger the device. For example, if you are adding a
Z-Wave light bulb, turn the light bulb ON.
Figure 35 Listening for Devices to Add—New Device
TIP: Typically, you can trigger a device on the
network by either powering the device OFF/ON,
pressing a button once or twice, or flipping a switch
on the device. Every device is different.
5. (Optional) At the Listening for New Devices to Add screen,
tap Rename.
When the system discovers a device, the New device found
and Adding device message appears.
Figure 36 Listening for Devices to Add—Rename
6. At the Enter a name for this device screen, use the
touchscreen keypad to enter a new device name.
Figure 33 Adding Device
For example, enter: Living Room Dimmer
4. At the New device was added to the system message, tap
OK.
Figure 37 Enter a name for this device
Figure 34 New Device was Added to the System Message
The newly discovered device appears in the Listening for
Devices to Add screen. Any device information captured during
the discovery process appears below the device name.
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7. Tap Done.
The system reveals the new name on the Listening for
Devices to Add screen.
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TIP: Typically, you can trigger a device on the
network by either powering the device OFF/ON,
pressing a button once or twice, or flipping a switch
on the device. Every device is different.
When the system successfully removes the device, it appears on
the Listening for Devices to Remove screen.
Figure 38 Listening for Devices to Add—New Device Name
From the Listening for Devices to Add screen, you can
continue by triggering the next desired device and then renaming
it as needed.
8. Tap t to return to the Smart Home Settings menu.
Remove a Device
To remove a device from the network:
1. Navigate to the Smart Home Settings menu. See "Navigate to
the Smart Home Settings Menu" on page 61.
2. At the Smart Home Settings menu, tap Remove Devices.
Figure 41 Listening for Devices to Remove—Device Removed
TIP: The Control Panel issues a double-beep when
a device is successfully removed to the network.
5. Tap t to return to the Smart Home Settings menu.
Check the Network
Use the Check Network feature to scan the smart home network for
unresponsive nodes. This can take several minutes and some of the smart
home functions will be unavailable until the check is complete.
To perform a network check:
1. Navigate to the Smart Home Settings menu. See "Navigate to
the Smart Home Settings Menu" on page 61.
Figure 39 Smart Home Settings—Remove Devices
2. At the Smart Home Settings menu, tap Check Network.
The Listening for Devices to Remove screen appears.
Figure 42 Smart Home Settings—Check Network
3. At the Check Network screen, tap Start.
Figure 40 Listening for Devices to Remove—Remove Devices
Now
4. Walk to and trigger the device on the network. For example, if you
are removing a Z-Wave light bulb, turn the light bulb ON.
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Figure 43 Check Network—Start
The system scans the network for unresponsive nodes and
indicates the status of each scanned node.
Figure 44 Check Network—Status
4. When the Check Network is complete you can see the status of
nodes in the network.
5. Tap t to return to the Smart Home Settings menu.
Rediscover the Network
After adding or removing devices from the network, the final step is to
rediscover the network. This updates the system's communication routes
so it communicates with the newly added and previously added Z-Wave
devices.
To rediscover the network:
While the system is rediscovering the network it displays the
status of each node as it is checked.
Figure 47 Rediscover Network—Status
When the rediscovery is complete, the Rediscover Network
screen with the Start button (shown above) appears again.
Reset the Controller
You can reset the Z-Wave controller to remove all Z-Wave devices from
the network and to reset the controller to its factory default state.
NOTE: Use this procedure only in the event that the network
primary controller is missing or otherwise inoperable.
To reset the controller:
1. Navigate to the Smart Home Settings menu. See "Navigate to
the Smart Home Settings Menu" on page 61.
1. Navigate to the Smart Home Settings menu. See "Navigate to
the Smart Home Settings Menu" on page 61.
2. At the Smart Home Settings menu, tap Rediscover Network.
2. At the Smart Home Settings menu, tap Advanced Settings.
Figure 45 Smart Home Settings—Rediscover Network
3. At the Rediscover Network screen, tap Start.
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Figure 46 Rediscover Network—Start
Figure 48 Smart Home Settings—Advanced Settings
3. At the Advanced Settings menu, tap Reset Controller.
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Figure 49 Advanced Settings—Reset Controller
4. At the Reset the Z-Wave Controller screen, tap Reset
Controller.
Figure 52 Z-Wave Controller Reset Message
View All Devices
The View All Devices function lists all Z-Wave devices in the Control Panel
network and provides the following options, depending on the type and
current status of a device:
Configure
Hide/Unhide
Identify
Remove
Rename
Replace
Figure 50 Reset the Z-Wave Controller—Reset Controller
NOTE: Resetting the controller will delete all node
information from the GC3 Control Panel. Any
devices that were part of the mesh network will need
to be manually removed from the network before
they can be added to a network.
To view all network devices and access these options:
1. Navigate to the Smart Home Settings menu. See "Navigate to
the Smart Home Settings Menu" on page 61.
2. At the Smart Home Settings menu, tap View All Devices.
While the controller is being reset, the Working message
appears.
Figure 53 Smart Home Settings—View All Devices
3. At the Smart Home Devices screen, review the list of devices. If
you have added several devices, you can swipe up and down to
move through the list.
Figure 51 Reset the Z-Wave Controller—Working
5. When the controller is reset, the following message appears. Tap
OK or wait a few seconds for the message to close automatically.
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Figure 54 Smart Home – View All Devices
4. To view the options available for a device, tap the menu button ( ).
Figure 57 Smart Home Devices – Hide Confirmation
2. Tap Hide to prevent the device from appearing on Smart Home
Control screens.
The device appears in gray text on Smart Home Devices
screen.
Configure
The Configure option is device dependent, and only appears when a ZWave device has special configuration options.
Figure 58 Smart Home Devices – Hidden Device
3. Tap t to return to the Smart Home Settings menu.
Figure 55 Smart Home – Configure Option
This option lets you enter configuration parameters that are found in the
device's user guide.
To make a hidden device visible on Smart Home Control screens:
1. Tap the menu button ( ) next to the device and tap Unhide.
Hide/Unhide
The Hide/Unhide option determines whether or not a device appears on
Smart Home Control screens.
To hide a device on Smart Home Control screens:
1. Tap the menu button ( ) next to the device and tap Hide.
Figure 59 Smart Home Devices – Unhide
The menu closes, the device appears in normal text on the Smart
Home Devices screen, and it also appears in Smart Home
Control screens.
Figure 56 Smart Home Devices – Hide
A confirmation screen appears.
Figure 60 Smart Home Devices – Unhidden Device
2. Tap t to return to the Smart Home Settings menu.
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Identify
This option lets you identify a device from the control panel. Tapping
Identify activates the device (for example, a light module will turn on and
then turn off). This feature can be helpful if you add multiple devices to the
system without renaming them at the time of installation.
Figure 63 Smart Home Devices – Remove Confirmation
2. Tap Remove to delete the device from the network.
3. Tap t to return to the Smart Home Settings menu.
Rename
Figure 61 Smart Home Devices – Identify
This option lets you rename devices that have already been added to the
system.
To rename a device:
Remove
This option lets you remove a non-communicating node from the system.
This option only appears for a device that is not communicating with the
system.
1. Tap the menu button ( ) next to the device and tap Rename.
NOTE: Non-communicating devices are indicated by an
alert icon (
).
To remove a non-communicating node from the system:
1. Tap the menu button ( device and tap Remove.
) next to the non-communicating
Figure 64 Smart Home Devices – Rename
An onscreen keyboard appears.
Figure 62 Smart Home Devices – Remove
A confirmation screen appears.
Figure 65 Smart Home Devices – Enter a name for the device
2. Enter a new name for the device and tap Done.
The system reveals the new name on the Smart Home Devices
screen.
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Figure 66 Smart Home Devices – New Device Name
Figure 69 Smart Home Devices – Listening For Replacement
Device
3. Tap t to return to the Smart Home Settings menu.
Replace
This feature lets you replace a non-communicating device with an identical
device maintaining the same node number and other mesh network
settings. This makes it easier to replace a device that is no longer working
and is only available for a non-communicating device.
3. Walk to and trigger the replacement device on the network. For
example, if you are replacing a Z-Wave light bulb, turn the light
bulb ON.
A confirmation dialog appears when the replacement is finished.
NOTE: Non-communicating devices are indicated by an
alert icon (
).
To replace a non-communicating device:
1. Tap the menu button ( device and tap Replace.
) next to the non-communicating
Figure 70 Smart Home Devices – Replacement Finished
4. Tap OK to close the confirmation dialog.
5. Tap t to return to the Smart Home Settings menu.
Associating Z-Wave Devices
The Association function provides a means of enabling individual network
devices to communicate directly with each other.
Figure 67 Smart Home Devices – Non-Communicating Device
To associate Z-Wave devices:
1. At the Home screen, tap System Settings.
2. Tape Replace.
Figure 71 Home—System Settings
Figure 68 Smart Home Devices – Replace
A Listening For Replacement Device screen appears.
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2. Enter the Master User Code to access the System Settings
screen.
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3. At the System Settings menu, tap Smart Home Settings on
both Control Panels.
Figure 75 Z-Wave Association—Edit Group
7. Select the devices to be associated with the controller device and
tap 3.
Figure 72 System Settings—Smart Home Settings
4. At the Smart Home Settings menu, tap Device Association.
Figure 76 Z-Wave Association Device
8. Tap t to return to the Smart Home Settings menu.
NOTE: Refer to device documentation for information about
the association groups supported by the device.
Learn Controller
The GC3 Panel can be added to an existing Z-Wave network as a
"secondary" controller (this process is also called "copy" or "replication").
Figure 73 Smart Home Settings—Advanced Settings
5. At the Z-Wave Association screen, tap the Manage button
next to the device that will act as the controller.
When the GC3 Panel acts as a secondary controller, devices can only be
added to or removed from the Z-Wave network at the primary controller.
Other than that, all functions are available to either controller.
To add the GC3 Panel as a secondary controller for an existing Z-Wave
network:
1. At the existing controller, add the GC3 Panel to the Z-Wave
network. (If the existing controller is a GC3 Panel, see "Add a
New Device" on page 61. Otherwise, refer to the documentation
that came with the Z-Wave controller.)
2. At the Home screen on the secondary GC3 Panel, tap System
Settings.
Figure 74 Z-Wave Association—Manage
6. Tap Edit Group to select the Group for the association.
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Figure 77 Home—System Settings
3. Enter the Master User Code to access the System Settings
screen.
Figure 80 Advanced Settings—Controller Learn
The GC3 Panel displays a "Learning Z-Wave Controller"
message and waits for a signal from the primary controller. The
synchronization takes time, depending upon the number of ZWave devices in the network.
NOTE: If a new Z-Wave device is added to the
network, the secondary controller must be relearned into the network.
Screen
Use the Screen feature to adjust the screen brightness, dim brightness,
backlight timeout, and to place the touchscreen into clean mode.
4. At the System Settings menu, tap Smart Home Settings.
NOTE: To use this feature, you must know the four-digit
Master User Code.
Navigating to Screen
1. At the Home screen, tap System Settings.
Figure 78 System Settings—Smart Home Settings
5. At the Smart Home Settings menu, tap Advanced Settings.
Figure 81 Home Screen > System Settings
2. At the Enter Your Code to Access the System Settings
screen, enter an active, four-digit user code.
Figure 79 Smart Home Settings—Advanced Settings
6. At the Advanced Settings menu, tap Controller Learn.
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3. Tap t to return to the System Settings menu.
4. Tap t to return to the Home screen.
Adjusting the Dim Brightness
The Dim Brightness refers to the brightness level of the touchscreen when
backlit.
To adjust the dim brightness:
1. Navigate to Screen. See "Navigating to Screen" on the previous
page.
Figure 82 Enter Your Code to Access the System Settings
3. At the System Settings menu, tap Screen.
Figure 83 System Settings > Screen
This reveals the Screen screen.
2. On the Dim Brightness slide control, swipe left to lower the
dimmer brightness. Swipe right to increase the dimmer
brightness.
Figure 85 Screen—Dim Brightness
3. Tap t to return to the System Settings menu.
4. Tap t to return to the Home screen.
Adjusting the Screen Brightness
Adjusting the Backlight Timeout
NOTE: This feature is available only when the system is set
to demo mode.
Adjust the screen brightness to improve the readability of the text and
images on the touchscreen and to avoid eye discomfort in darker
environments or at night.
To adjust the timeout interval for the backlight:
1. Navigate to the Screen screen. See "Navigating to Screen" on
the previous page.
To adjust the screen brightness:
1. Navigate to Screen. See "Navigating to Screen" on the previous
page.
2. Swipe the Screen Brightness slide control to the left or right to
decrease or increase the brightness.
Figure 86 Screen—Backlight Timeout
2. Choose one of these options from the list:
Always On: This option requires the most battery
power.
30 Seconds: This option conserves the most battery
power. This is the factory default setting.
Figure 84 Screen—Screen Brightness
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1 Minute-10 Minutes: Select the desired timeout
interval.
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3. Tap t to return to the System Settings menu.
Date/Time
4. Tap t to return to the Home screen.
The Date/Time screen lets you modify the time displaying on the GC3
Panel's touchscreen. The date and time are also logged on system alarms
and reports.
Placing the System into Clean Mode
Always place the system into Clean Mode before wiping the
touchscreen. This will help you to avoid setting off a false alarm or
changing system settings when cleaning the touchscreen.
IMPORTANT: Always wipe the touchscreen with a soft, dry,
microfiber cloth that is specially designed for cleaning
sensitive surfaces. Do not use abrasive cloths (for example,
no paper towels and no tissue paper). Do not use harsh
chemicals or liquids (for example, no ammonia, no alcoholbased cleaners, and no water).
To place the panel into clean mode:
NOTE: To use this feature, you must know the four-digit
Master User Code.
IMPORTANT: If the system has a Cellular Radio Module
installed, the date and time will be set automatically by your
Alarm Provider's Central Station. For systems without
cellular capabilities, the installer will typically set the system
date and time during the installation process. The installer
may also program the system to automatically adjust for
Daylight Saving Time.
1. Navigate to the Screen screen. See "Navigating to Screen" on
page 70.
Set the Date/Time
2. Scroll to Clean Mode. Then tap Start.
To set the system date:
1. At the Home screen, tap System Settings.
2. At the System Settings menu, enter the system's Master User
Code.
3. Tap Date/Time.
The system reveals the Date/Time screen.
Figure 87 Screen—Clean Mode
A 30-second countdown timer appears and the system blocks all
touch interactions from inadvertently activating buttons during
cleaning.
NOTE: Tap the Home or Emergency button to
cancel the Clean Mode countdown and return to the
Home screen.
Figure 89 Date/Time Screen
4. Scroll through the date options select the appropriate Month,
Day, and Year.
5. Scroll through the time options to select the appropriate Hour,
Minute, and choose between AM/PM.
6. Tap ü when finished.
System Tests
To ensure continued protection and proper system operations, it is
important to perform a sensor and console test on a weekly basis.
NOTE: To use this feature, you must know the four-digit
Master User Code.
Figure 88 Clean Mode
3. Wipe the touchscreen with a soft, dry, microfiber cloth that is
specially designed for cleaning sensitive surfaces.
72
Navigate to System Tests
To navigate to the System Tests module:
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10 System Settings
1. At the Home screen, tap System Settings.
2. Tap Sensors Test.
2. Enter the Master User Code to access the System Settings
menu.
This places the GC3 Panel into Walk Test Mode and transmits a
Walk Test Started report to the Central Station.
3. At the Sensors Test screen, review the list of sensors installed
with your system.
3. Tap System Tests.
This reveals the Systems Tests menu.
4. Walk to and trigger each sensor in the list:
For Door/Window Contact Sensors: Open and then
close the door or window.
For Motion Detectors: Stay outside of the protected
area for five (5) minutes. Then, walk through the area.
For Panic Buttons, Keyfobs, and Wireless
Keypads Press a key or button on the device.
4. Tap one of these buttons to choose the test type:
Sensors Test: Tests the wireless signal between the
GC3 Panel and installed sensors. See "Performing a
Sensors Test" below.
For Smoke/Heat/Freeze Alarms, Carbon Monoxide
Detectors, or Glass Break Detectors: Press the
product's Test button. See the Installation Instructions
that came with the product for help locating the test
button.
Console Test: Tests the function of the GC3 Panel's
audio and buttons. See "Performing a Console Test" on
the next page.
Performing a Sensors Test
To perform a sensors test:
1. Navigate to the System Tests menu. See "Navigate to System
Tests" on the previous page.
Copyright © 2016 Nortek Security & Control LLC
When tests are successful, a GREEN bar appears to the left of
the test name. This indicates the sensor is operating and the
wireless signal strength was good.
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10 System Settings
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8. Scroll down the screen and tap Siren Audio Test.
WARNING!! If a RED bar appears, it indicates the
test failed. To protect your dwelling and its
occupants from adverse events, contact your 2GIG
alarm dealer for technical assistance.
This tests the internal siren on the GC3 Panel. When the test is
complete, tap one of these buttons:
No: Tap this button if you did not hear the siren.
Yes: Tap this button if you heard the siren.
5. Tap the t button .
Performing a Console Test
To perform a console test:
1. Navigate to the System Tests menu. See "Navigate to System
Tests" on page 72.
9. Scroll down the screen and tap Sounder Audio Test.
This tests the sounder on the GC3 Panel. When the test is
complete, tap one of these buttons:
No: Tap this button if you did not hear the sounder.
Yes: Tap this button if you heard the sounder.
10. If any of the tests failed, a RED bar appears next to the test name
as shown in the example below. Contact your 2GIG alarm dealer
for technical support.
2. Tap Console Test.
This reveals the Console Test screen.
11. Tap the t button.
Firmware Update
For the GC3 Panel to work properly, special firmware is required. This
firmware contains the background programming information that tells the
GC3 Panel how to do things. As 2GIG makes improvements to the system,
new firmware updates are released and can be installed as described
here.
Installing USB Firmware Updates
3. Tap Button LED Test; Emergency, White.
A confirmation message appears.
If your dealer provides you with a firmware update on a USB drive, you
can connect that device to the USB port to update your system. This gives
both the Master User the ability update the system's firmware as needed.
NOTE: To use this feature, you must know the four-digit
Master User Code.
To install the firmware update:
1. Insert a USB thumb drive storing the desired firmware version
into the USB port at the top of the GC3 Panel.
6. Tap one of the following buttons:
No: Tap this button if the LED does not match what is
described in the message.
Yes: Tap this button if the LED matches what is
described in the message.
7. Repeat the above steps for each listed Button LED test.
74
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10 System Settings
Figure 92 Update Firmware System Icon
2. At the Update Firmware screen, tap Update Firmware.
Figure 90 GC3 Control Panel—Front View
2. When the Update system icon and the Firmware Update
Available from USB Device message appears, tap Update.
Figure 93 Update Firmware Screen
The GC3 Panel turns BLACK and in a few moments, the
Updating Firmware message appears.
Figure 91 Firmware Update Available from USB Device
NOTE: If you do not tap Update in time, see
"Installing USB Firmware Updates (System Icon)"
below.
The GC3 Panel turns BLACK and in a few moments, the
Updating Firmware message appears.
IMPORTANT: During the update process, do NOT
disconnect the GC3 Panel from its power source
and do NOT remove the USB thumb drive from the
panel until the update is complete.
When the update is complete, the system restarts automatically
and a new message appears in the system's Inbox to notify users
that the firmware update was successful. See "Using the Inbox"
on page 16.
IMPORTANT: During the update process, do NOT
disconnect the GC3 Panel from its power source
and do NOT remove the USB thumb drive from the
panel until the update is complete.
When the update is complete, the system restarts automatically
and a new message appears in the system's Inbox to notify users
that the firmware update was successful. See "Using the Inbox"
on page 16.
Replace the GC3 Cellular Radio Module
After your system is installed, if your dealer supplies you with a new 2GIG
cellular radio module, you can use the following instructions to install it into
your GC2 Control Panel.
Top
Bottom
Installing USB Firmware Updates (System Icon)
To install an update:
1. Tap the Update system icon while the USB thumb drive is
inserted.
To replace the Cellular Radio Module into a system:
1. From the Home screen, tap System Settings.
2. From the System Settings menu, tap Cell Radio Swap.
Copyright © 2016 Nortek Security & Control LLC
75
10 System Settings
Proprietary & Confidential
3. Install the screw into the LOCK position on the left. This locks the
hinged door on the GC3 Control Panel.
3. Tap Begin.
4. Remove the hinged door from the GC3 Control Panel.
5. Pull the tab to remove the Cellular Radio Module.
Figure 96 GC3 Panel—LOCK position
4. Snap the faceplate back on the GC3 Control Panel.
6. Insert the new GC3 Cellular Radio Module until it clicks into place.
7. (Optional) Install the lock on the Cellular Radio Module bay door.
See "(Optional) Lock/Unlock the Cellular Radio Module Door"
below.
8. Replace the hinged door.
9. Tap Done.
(Optional) Lock/Unlock the Cellular Radio Module Door
The Cellular Radio Module fits into the bay on the side of the GC3 Panel
and features a built-in door lock under the faceplate. The Control Panel
ships with the door-lock screw in the UNLOCK position. To limit the
possibility of someone removing the door, installers have the option of
moving the screw to the LOCK position.
To lock and unlock the Cellular Radio Module door:
1. Use your fingertips or carefully insert a screwdriver at the edge of
the faceplate. Then gently pry the faceplate from the chassis.
Figure 94 GC3 Panel—Removeable Faceplate
2. Remove the door-lock screw from the UNLOCK position on the
right.
Figure 95 GC3 Panel—UNLOCK position
76
Copyright © 2016 Nortek Security & Control LLC
A L A R M
D E A L E R
I N F O R M A T I O N
Company Name:
Your Account Number:
Installation Date:
R E M O T E
S E R V I C E
P R O V I D E R
Company Name:
Your Account Number:
Installation Date:
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Proprietary & Confidential
Index
N
navigation
touchscreen 6
2
2-way voice 8
microphone 8
24-hour backup
S
safety
battery 8
notations 6
services
technical support 6
A
speaker 8
accessories 8
support
alarm dealers 6
alarms
services 6
system
false 10
capabilities 8
alerts 9
features 8
C
T
cellular radio module 8, 75
technical support 6
time 8
touchscreen
D
display 8
date 8
navigation 6
distributors 6
trouble alerts 9
document conventions 6
typographic conventions 6
F
U
false alarms 10
usb port 8
features 8
G
location 8
V
guide
vocabulary 8
about 6
W
I
weather 8
installation 9
cellular radio module 75
M
Z
Z-Wave
devices 8
microphone 8
Copyright © 2015 Nortek Security & Control LLC
zone 9
79
Proprietary & Confidential
THIS PAGE INTENTIONALLY LEFT BLANK
80
Copyright © 2015 Nortek Security & Control LLC