How to get the best horn
Appliance Registration
Care and Cleaning
Consumer Services
Cycle Settings
Detergents and Additives
Energy-Saving Tips
Fabric and Cycle Settings
Hard Water
Important Phone Numbers 19
Loading the Washer
Model and Serial Numbers 2
Operating Instructions
Problem Solver
Stiety Instructions
Soak Cycle
Sorting Clothes
Stain Removal Guide
Storage and Vacation Tips 17
User Maintenance Instructions 17
Back Cover
GE Answer Center”
Use and Care of
Read this book carefully.
Save time and money.
It is intended to help you
operate and maintain your
new washer properly.
Keep it handy for answers to
your questions.
If you don’t understand something
or need more help, write (include
your phone number)
Consumer Affairs
Appliance Park
Louisville, KY 40225
Before you request service . . .
check the Problem Solver
section. It lists causes of minor
operating problems that you can
correct yourself.
If you received a
damaged washer,..
Immediately contact the dealer (or
builder) that sold you the washer.
Write down the model
and serial numbers.
You’ll find them on a label on
the lower left side near the front.
These numbers are also on the
Consumer Product Ownership
Registration Card that came with
your washer. Before sending in
this card, please write these
numbers here:
Model Number
Serial Number
Use these numbers in any
correspondence or service
calls concerning your washer.
All washing instruction terms in this book conform to the Care
Labeling Rule established by the Federal Trade Commission, January 1984.
If You Need Service
To obtain service, see the
Consumer Services page
in the back of this book.
We’re proud of our service and
want you to be pleased. If for some
reason you are not happy with the
service you receive, here are three
steps to follow for further help.
First, contact the people who
serviced your appliance. Explain
why you are not pleased. In most
cases, this will solve the problem.
NEXT, if you are still not pleased,
write all the details—including
your phone number—to:
Manager, Consumer Relations
Appliance Park
Louisville. KY 40225
~NALLY, if your problem
is still not resolved, write:
Major Appliance Consumer
Action Panel
20 North Wacker Drive
Chicago, IL 60606
“ ~ORTA NT Q ~FE~ ~sTR~c~oNs
Read W imtmctiom befam ming ttis appfimce.
WARNWG-TO reduce the risk
of fire, electric shock, or injury to
nersons when using vour anoliance.
follow bas~e precautions, incl~ding t~e:folloting:
Use this appliance only for its intended purpose
as described in this Use and Care Book.
This washer must be properly
installed and located in accordance
with the Installation Instructions
before it is used. If you did not receive an
Installation Instructions sheet with your washer,
you can obtain one by calling, toll free, the
GE Answer Center! 800.626.2000,
—Proper#y ground to conform with all
governing codes and ordinances. Follow
details in Installation Instructions.
—hstall or store where it will not be exposed
to temperatures below freezing or exposed
to the weather.
<onnect to a properly rated, protected and sizti
power supply circuit to avoid electrical overload,
<onnect to adequate plumbing and drain
facilities as described in the Installation
Q Turn off water faucets when the washer is not in
use to relieve pressure on hoses and valves, and to
minimize leakage if a hose or valve should break
or rupture.
When disconnecting this appliance
~ pull by the plug rather than the cord to
M L @ avoid damage to the cord or junction Of
cord and plug. Make sure that the cord
is located so that it will not be stepped on, tripped
over or otherwise subjected to damage or stress.
Do not repair or replace any part
of the appliance or attempt any
servicing unless specifically
recommended in this Use and Care Book or in
published user-repair instructions that you
understand and have the skWs to carry out,
To mtiimize the possibtiity of injury:
Do not mix chlorine bleach with
ammonia or acids such as vinegar an~or
rust remover. Mixing can produce a
toxic gas which may cause death,
Q Do not wash or dry articles that
have been cle~ned in, washed in,
) soaked in, or spot~ with
4h combustible or explosive substances
‘----K -\sucn
Wa paint, gaso~~e, degreasers, dryClr--:-WMIIg SulventsY
kerosene, etc.) which may
nite -.
ewpl~de. DO ~ot add th~~ s~bs~~~es
. . .tha
. . . wach
. . . . . water. Do not use these substances
around your washer an~or dryer during
rnmn AnnnT O A a
I Mnvunix WAa
. .n~roduced by the chemical action
a_ within yourwaterheater andthegas
aan accumulate in th~ wat~r heater an#or water
~piipes if hot water has not been used for a period
of two weeks arlonger. HYDROGEN GAS CAN ~
CIRCUMSTANCES. So -to prevent th~
possibiKty of damage
or i~Ijury, if you have not
used hot wate
~r for two weeks or more, or move
into a rc-SJ-~i~~nce in which the hot water system
a., =Iut
*fi( have been used for some time$ turn on
and #low them to run for
al-!1 hoi
---- wntar
.,---- fauce%
“.. . . . . minxlf
..---tes before using any electrical
- rr------- which
----- is connated to the hot water
system. This ~will allow any hydrogen gas to
.- iSince th~ gas is fhunmable, do not
smo~e or use an open Rame or appliance
during this p~recess.
*Never reach into washer while it .is
moving. Before loading, unloading
or adding clothes, push in the Cycle
Selector knob to 0~ position, then
wait until the machine has completely stopped
before opening the lid.
Close supervision is necessary if
this appliance is used by or near
children. Do not allow children
to play inside, on, or with this
apyliance or any discarded
appliance. Dispose of discarded app~ances and
shipping or packing materials properly. Before
discarding a washer, or removing from service,
remove the washer lid.
(continued nextpage)
Keep rdl laundry aids (such as
detergents, bleaches, fabric softeners,
t etc.) out of the reach of children,
preferably in a locked cabinet.
* Observe all warnings on container
labels to avoid personal injury.
Keep the area around and underneath
your appliances free from the
accumulation of combustible
.,.. ~,
materials, such as lint, paper, rags,
chemicals, etc.
* Keep the floor around your appliances clean and
dry to reduce the possibility of slipping.
To minimize the possibility of electric
shock, unplug this appliance from
the power supply before attempting
any maintenance or cleaning,
NOTE: Turning the Cycle Seleetor
knob to an 0~ position does NOT
disconnect th~ appliance from the
power supply.
* Do not WWr with controls.
Do not operate this appfiance if it is damaged,
malfunctioning, partially disassembled, or has
missing or broken parts, including a damaged
cord or plug.
Never climb on or stand on the washer top.
Do not wash fiberglass articles in your washer.
Skin irritation could result from the remaining
particles that may be picked up by clothing
during subsequent washer use.
. The laundry process can reduce the
d ‘(
flame retardancy of fabrics. To avoid
4 such a result, the garment
manufacturer’s care instructions
should be followed very carefully.
For washer operation
Do not leave washer lid up during cycle.
This will stop the wash and spin action
and prevent completion of the cycle.
WARNING-TO reduce the risk of fire, electric shock, or injury to persons when using your
appliance, read the IMPORTANT SAFETY INSTRUCTIONS before operating this appliance.
Sorting and Loading
Sort clothes carefully by fabric type, weight, color
and amount of soil, according to instructions in How
to Sort Clothes section.
● Add measured amount of detergent. See Detergents
for information on detergents and other laundry
Load clothes into wash basket, being careful not to
overload. See How to Load Your Washer section.
● For information about bleaches and fabric softeners,
see Other Laundry Products section.
● Close the lid. The washer will fill but not agitate or
spin with the lid open.
Wash Water Temperature Selection
Q For hot water wash, set Cycle Selector
● For cold water wash, set Cycle Selector
Starting or Choosing the Cycle
Pull Cycle Selector knob out to start the cycle.
If you wish to change cycle setting after washer has
started, push Cycle Selector knob in to stop washer
and reset to the new position. Setting can be changed
at any time during the cycle.
How to Soak in Your Washer
Allow the washer to fill and agitate for a few minutes to dissolve the
soaking agent. Then push in the Cycle Selector knob to stop the washer
(keep lid closed) and allow to soak for as long as desired.
After desired soak period, pull out Cycle Selector knob to complete cycle.
Cycle Times — Total Cycle Times (Approximate Minutes)
c Total time includes pauses between each phase of the cycle.
● Total time does not include water fill times. Fill times vary
depending on household water pressure and your selected water level.
If vour
clothes and household items don’t look clean
and fresh after washing, you will probably rewash
them.. and that means you’ll waste energy.
Remember to sort your clothes carefully, and load
them properly, select correct cycles, use enough
detergent and choose u water temperature warm
enough to release and get rid of soil.
● Trv to wash less often. Save articles of the same
type of fabric until you have a full load.
. rinse in cold water. The temperature
of the rinse does not affect cleaning.
● Wash in off-peak utility hours. Your local utility
can tell you which are the off-peak hours.
● Use your washer’s Normal Spin. This will remove
more water during spin, which will shorten drying
cycle to save more energy.
Cycle Suggested
For Clothes LoaWabrics such as:
WasMSpin Speed
Cottons and linens
● Denims
● Blankets***
● Baby clothes (sturdy)
● Down-filled garments,
f machine
washing is recommend( d*
● Pillows**
Special Instructions
*Down-filled gaments
Wash frequently to fluff up the down and retain the garment’s warmth.
WASH SEPARATELY. Wet down gives off an odor which maybe absorbed
by other garments. Odor disappears when garment is dry. Treat heavily soiled
areas with liquid detergent or a paste made of water and powdered detergent.
Close zippers. Wash 2 or 3 garments at a time or add towels to balance.
Pillows are made of different materials~acron, foam, polyester, natural feather,
CAREFULLY. If washing is recommended, check pillows for weak seams or
holes and mend, to prevent escape of the filling. Fill washer, add detergent
and agitate for several minutes. Add two pillows at a time to balance load.
Use largest water level.
Fill washer with water; add detergent and allow to dissolve. Add blanket.
WASH ONLY ONE BLANKET AT A TIME. On electric blanket, sew a strong
piece of cloth over plug to protect blanket and washer from damage. Pre-treat
heavily soiled spots with liquid detergent.
Sort by Surface Texture
LINT PRODUCERS—such as terry toweling and
chenille—give up lint.
LINT COLLECTORS—such as man-made fibers and
napped fabrics like velveteen and corduroy—attract
lint. These must be washed separately.
For more information on lint control, see The
Problem Solver section.
In addition to sorting to
reduce lint collection,
it is recommended
that fabrics of similar
construction be
washed together
whenever possible.
Sort by Soil
Sort by Color
For instructions
on different fabrics
Settings guide.
It pays to check and prepare
clothes for washing.
● Empty pockets, brush out cuffs,
zip zippers, and fasten snaps,
hooks and buttons.
● Do any necessary mending—rips,
hems, tears.
● Check all items for areas of heavy
soil or stain.
● Remove stains. See Stain
Removal Guide.
● Turn poly knits inside-out to
minimize fabric surface damage.
(See Tips to Help You Select
Settings section for instructions.)
See Stain Removal Guide.
See the Fabric and Cycle
Settings guide.
See The Problem Solver section.
Soaking and Pretreating—a good
way to loosen deep soils and stains.
A thorough soaking with detergent
or special soaking agent is another
way to remove heavy soils,
embedded dirt and even some stains.
Soaking can be either a completely
separate washing step or a
preliminary step to a complete wash
cycle. For detailed information on
how to soak in your washer, see
How to Use the Soak Cycle.
Laundry Products Guide.
Q Pretreat heavy soil by rubbing
in a small amount of liquid
detergent or a paste made of water
and powdered detergent or soap.
For best results, wait 1/2 hour
before washing.
Load clothes dry.
● Take a properly sorted group of
clothes and drop them loosely in
the wash basket in this order:
~ Large items–like sheets. Do
not wrap around the agitator.
~ Small items–like
~ Medium size items–like
● Try to mix large and small items
in each machine load for better
washing action.
● Wash large items (blankets, bed
spreads, mattress pads, etc. )
c If machine is overloaded, you
may experience oversudsing or
out of balance conditions.
This illustration, with clothes just
reaching the Clothes Retaining
Ring, shows a proper load. Clothes
have ample room to move because
they are not packed down, nor
wrapped around the agitator.
Clothes are loaded dry since wet
items are likely to pack down
which encourages overloading.
This size load requires a full
water fill.
What is the best size load of
clothes—large, medium, or
small? Save time, energy and
detergent by avoiding extra use of
the washer. Try to wash a full load
of clothes. If you can it is better to
save clothes until you have a full
load. If you must wash smaller
loads, save water, energy and
detergent by adjusting the water
level for the size of the load. See
Operating Instructions.
To Add Items After the Washer Has Started
“ Turn off the washer by pushing in the Cycle
Selector knob.
● Add any additional articles by submerging them next
to the agitator.
NOTE: When washing stockings, panty hose and
other easily tangled items, always handle separately.
To minimize tangling, we recommend the use of a net
laundry bag.
Special Recommendations for Washing Permanent Press If You Do Not Have a Dryer
If you are machine-washing permanent press clothes
that you plan to line dry or drip-dry, use extra care to
minimize wrinkling in the wash process:
● Remove clothes promptly as soon as washer stops
and hang immediately.
Be careful not to overload washer. Permanent press
clothes must have ample room to move freely. A
medium size permanent press load is the largest
that should be washed.
The use of a sufficient amount of detergent is one of the most
important things you can do to make sure your wash comes out clean.
Always follow the detergent manufacturer’s recommended amount.
Amount required varies
according to:
1. Water hardness
2. Amount of soil
3. Size of load
4. Type of detergent
5. Wash temperature
Use more detergent if
you have...
1. Hard water
2. Large loads
3. Greasy or oily soils
4. Lower wash temperature
5. Low phosphate detergent
If the recommended amount of
detergent produces too many suds,
switch to a lower sudsing detergent
brand, and follow instructions
on package.
Using too little
detergent is a
common cause
of laundry
problems. Always ~
measure detergent w
in a standard measuring cup.
How to use detergent;
granular, powdered or liquid:
For best results, add detergent to
the wash basket before loading
clothes. If you load your clothes
first, add detergent next to the
Before you can decide what to do about hard
water, you need to know if you have it and, if so,
how hard it is.
● If you live in a municipal area, contact your
water company.
● If you live in a rural area, or in some suburban areas,
contact your county agent.
The answer will be “you have ‘so many grains’ per
gallon (3.8 liters).” This means:
O to 3.5 grains per gallon (3.8 liters)—SOFT
3.6 to 7 grains—HARD
7.1 to 10.5 grains—VERY HARD
10.6 grains and over—EXTREMELY HARD
If your water is SOFT, you have no problem. You
can use soap or detergent as you prefer and forget all
about hard water. If you have HARD water—less than
10 grains—and you use phosphate detergent, you also
have no problem.
But, if you have more than 10 grains, you will need
to soften your water with either...
1. An installed water softener in your home, or
2. The use of a packaged water softener.
For information on water softeners, see the
manufacturer’s recommendations.
Product and ~pe
Chlorine liquid
such as Clorox brand
How to Use It
Special Instructions
Use your bleach dispenser.
See How to Use Your Bleach
Dispenser section.
1) Dilute bleach before using on any fabric. Do not pour
undiluted liquid chlorine bleach directly into washer
or on dry clothes.
2) Some of today’s washable fabrics should not be chlorine
bleached such as: silk, wool, spandex, or non-fast colors.
3) Check manufacturers’ care labels for special instructions.
1) May be used on most fabrics. Test fabric first,
Non-chlorine such as
Clorox 2 brand
If you do not have a bleach dispenser,
pour diluted bleach next to the agitator.
Follow package directions.
Put bleach into washer with detergent.
Rinse additive such as
Downy brand
Follow package directions
for diluting softeners.
1) Helps make clothes fluffy and soft.
2) Reduces static electricity.
3) Use the following manufacturer’s direction. Too much
may cause a hard, rough feeling on some clothes.
4) Do not pour directly on clothes.
Use in case of infection
and contagious disease.
See under Bleach above.
Guards against infection by killing most bacteria and viruses.
Follow package directions.
Add at start of wash cycle.
Suspends hardness minerals in solution, keepin&
water clear.
Follow package directions.
Add at start of wash cycle.
Combines with water hardness minerals to form precipitate
which gives cloudy or milky appearance to water.
Follow package directions,
For best results, soak garments a minimum of 30 minutes.
Follow package directions. Treat only
heavily soiled areas. Check garments’
care labels for instructions.
CAUTION: Washer and dryer control panels and finishes
may be damaged by some laundry pre-treatment soil and
stain remover products if such products are sprayed on or
have direct contact with the washer. Apply these pre-treatment
products away from washer. The fabric may then be washed
normally. Damage to your washer caused by pre-treatment
products is not covered by your warranty.
Follow package directions.
NOTE: Tinted garments may
not be colorfast. Wash separately,
Clean washer to avoid discoloration of next load. Go through
complete cycle using hot water, 1/2 cup ( 120 ml) detergent,
1 cup (240 ml) bleach. Wipe exterior parts. Caution: Tinting
may discolor plastic in washer. Subsequent washings will
reduce discoloration but may never eliminate it.
Chlorine bleach
such as Clorox brand
such as Calgon brand
Precipitating such as
Borax brand
Such as Biz brand
Such as Spray>n Wash
and K2R brands
Powdered such as Rit
and Tintex brands
1. Try to remove stains as soon as possible.
The fresher the stain, the easier it is to remove.
2. Before attempting to remove any stain, take
these steps:
● Find the fabric in the chart on the next page,
and use only recommended methods.
● Check the care label instructions that came with
the garment.
Test stain removal product on a hidden
inside seam or on a sample of the material.
● Avoid use of hot water on unknown stains.
It can set some stains.
3. Follow stain removal with a thorough rinsing.
4. Wash with recommended amount of soap
or detergent.
Stain Removal Hint—Using Chlorine Bleach for White and Bleachable Fabrics
Mix 1/4 cup (60 ml) chlorine bleach with one gallon (3.8 liters) of cool
water—approximately 80°F. (27°C.)—in a sink or pan. Soak stained area
for 5 minutes and launder in washer.
The Case of the “Invisible” Stain
Food or cooking oils on your synthetic garments
may cause stains which are virtually invisible and
which you may not notice as you put your clothes
into the washer.
If these stains are not completely removed in the wash,
the oily spots may pick up dirt from the wash water.
Then they will become very visible and you may think
they were caused by the wash cycle itself.
Once These Spots Become Visible, How Can You Remove Them?
Rub in undiluted liquid detergent and let stand 30 minutes.
Rewash using hottest water the fabric can stand.
How Can You Prevent These “After-You-Wash” Stains?
Increase the amount of detergent normally used.
● Increase water temperature where fabric will permit.
● Wash synthetic garments more often.
White and Bleachable Fabrics
Other Washable Fabrics
See Controls Setting Guide.
(Chewing Gum, etc.)
Rub with ice or immerse in very cold water. Use dull tool to
carefully scrape off as much adhesive or gum as possible. Sponge
with a safe dry cleaning fluid, * rinse well, then wash as usual.
Same as white and bleachable fabrics.
Apply undiluted liquid detergent. Rinse. If stain remains, bleach
according to the Stain Removal Hint; launder. If color has changed,
you may be able to restore it by sponging with ammonia.**
Rinse thoroughly.
Same as white and bleachable fabrics
except use non-chlorine bleach.
Soak in cold water, then launder in warm water. If stain remains,
bleach according to the Stain Removal Hint; launder.
Sponge or soak in cool water, then
Chocolate, Cream,
Ice Cream and Milk
Soak in cold water. Treat stain with a safe dry cleaning fluid,*
rinse well, then wash as usual. Bleach according to the Stain
Removal Hint.
Soak in cold water. Sponge with a safe
cleaning fluid, * rinse well, then wash
as usual.
Coffee and Tea
Without cream: Bleach according to the Stain Removal Hint;
launder. With cream: Fo!low guide directions for cream.
Sponge with warm water. If stain remains,
apply warm glycerine, let stand 30
minutes and rinse well, or sponge with
a safe dry cleaning fluid, * rinse well,
then wash as usual.
Cosmetics: Eye Shadow,
Lipstick, Mascara, Liquid
or Pancake Makeup, Rouge,
Powder; Crayon; Grease,
Oil, Tar, Cod Liver Oil
Treat stain with safe dry cleaning fluid,* rinse well, then wash
as usual. Bleach according to the Stain Removal Hint.
Sponge with a safe dry cleaning fluid,*
rinse well, then wash as usual.
Fresh Fruit, Fruit Juices,
Wine, Vegetables or Food
Soak stain in cool water. If stain remains, bleach according to
the Stain Removal Hint; launder.
Sponge with warm water. Bleach remaining
stain with non-chlorine bleach.
Grass, Foliage, Flowers,
Mildew, Scorch
Apply undiluted liquid detergent. Launder. (Treat mildew spots
while they are fresh, before mold has a chance to weaken fabric.)
[f either type stain remains, bleach according to the Stain Removal
Hint; launder. (Severe scorch cannot be removed.)
Sponge with warm water. Apply undiluted
[iquid detergent. Bleach remaining stain
with non-chlorine bleach, then launder.
Old mildew stains can seldom be
removed. Scorch can seldom
be removed.
Ink, Ballpoint
Fresh stains: Place stain face down on an absorbent towel and
use a spray cleaner or sponge with dry cleaning fluid, * rinse well,
then wash as usual. Old stains: Bleach according to the Stain
Removal Hint; launder.
Same as white and bleachable fabrics
except launder using non-chlorine bleach.
Apply undiluted liquid detergent and launder in warm water.
If color has changed you maybe able to restore it by treating
with ammonia or vinegar.** If any stain remains, treat with safe
dry cleaning fluid,* rinse well, then wash as usual.
Launder in warm water. Rinsewell. Bleach
with non-chlorine bleach.
Apply rust remover,** using manufacturer’s directions. Rinse
and launder.
Same as white and bleachable fabrics.
*Caution: Because cleaning fluids tend to be toxic, be sure vou
are in a well ventilated ro;m when using them. NO cleanin~
fluid should be used unless user is familiar with the limitations
and required cautions (usually printed on label), Use extreme caution
with flammable compounds.
Under no circumstances sbould fabrics containing flammable materials
(waxes, cleaning fluids, etc.) be washed in washer.
**Do not mix chlorine bleach with ammonia or acids such as
vinegar and/or rust remover. Mixing can produce a toxic gas
which may cause death.
Save and refer to garment manufacturer’s care labels.
hcorrect sorting of clothes. Separate lint producers (such as terry towels and
chenille) from lint receivers (such as man-made fabrics, velveteen, corduroy).
● Washing too long, especially for smaller loads. For normal sofl, wash one minute
per pound of dry clothes.
● Use of non-phosphate detergents which combine with hardness minerals to form a
precipitate which can be mistaken for lint. Use a phosphate or liquid detergent; use
warmer wash water or soften water wifi an installed mechanical softener or a
packaged water softener.
● Powde~ residue from granular detergent may appear to be lint. Predissolve granular
detergent in hot water before adding to washer; make sure detergent is completely
dissolved before adding clothes; switch to liquid or cold water detergent or use
warmer wash water. See De&rgent section.
● Overloading will cause abrasion which creates excessive lint. Wash fewer imms
with correct water level.
● Too much bleach. Use correct amount of bleach according to package directions.
s Not enough detergent to hold lint in suspension during wash cycle, Increase amount
of detergent. See Detergent section.
* kcorrect use of fabric softener. Mused in wash cycle, softeners may react with
detergent to create a white deposit. Use softeners in rinse cycle only unless package
specifies adding to wash cycle. See Other Laundry Products section.
* Pilling usually on polyester-cotton blends is caused by normal wear and may look
like lint. Turning clothes inside-out may provide some help.
● Static electricity caused by overdying will cause attraction. Use fabric softener in
rinse cycle.
These are sometimes called “Invisible Stains” because you may not notice them before
washing clothes. However, if oily soils are not completely removed in wash cycle,
the oily spots may pick up dirt from the wash water. The spots wi~ then be very visible.
They are not caused by the washer, Wash synthetic garments as soon as possible after
wearing. Use more detergent than normal and hottest water fabric cm stand. Wspots
appear, rub M undiluted liquid detergent, let stand 30 minutes and rewash with extra
detergent using hottest water fabric can stand.
o Insufficient detergent. You may need to increase amount of detergent used if load is
larger than normal, if soils are oily or heavier than average, if water level is large or if
water is Hard to Extremely Hard.
s Water not hot enough for type of load. Be sure water heater is set to defiver hot water to
the washer at 120°F.-1500F. (45”C.-65°C.). Do not wash when other hot water needs—
such as dishwashing or family baths-are heavy.
● Poor or inferior detergent. Change to phosphate detergent, if possible. Foilow these steps:
1, Use water conditioner (such as Calgon brand).
2+ Pretreat stains.
3. Use the hottest water possible.
4. Use bleach where possible.
5. Use presoak aids,
6. Instil water softener.
● Washer overloaded. Clothes cannot move freely to loosen and remove soil, causing
gray appearance. Follow correct loading procedures for size of lo~d.
(continued next page)
* Improper soaking with insufficient detergent. Usually a 30-minute soak is sufficient.
However, when using extended soaks for heavily soiled garments, you may need to use
twice the recommended amount of detergent.
s Use of soap in hard water. Switch to a phosphate detergent, or follow six steps at
bottom of opposite page.
● Washing too long may result in increased soil deposition. Use shorter wash times for
smaller loads.
● Detergent dissolves too slowly. Detergent must be present in the wash solution at the
start of agitation. See Detergent and Additives section.
* To restore grayed clothes, follow one of these procedures:
1. Put clothes in washer. Fill with HOT water. Check garment manufacturer’s care
labels to determine if hot water is suitable for garment.
* Add a non-precipitating type of water softener such as Calgon brand.
Use 2X times as much as you need for normal water softening.
● Do not use detergent or soap.
o Allow clothes to go through complete cycle.
● Repeat, if necessary.
2, If you prefer to use the Soak cycle, see How to Use the Soak Cycle section. Use
the water softener in place of soak agent or prewash detergent and allow clothes
to soak for about 20 minutes.
3. Use an extra cleaning cycle, see Tips to Help You Select Settings section.
Incomplete removti of soil due to constant use of insufficient detergent. Check hem
of T-shirt or pillow case. If they are white and center is yellow, it contains body oil.
Restore whiteness following procedures in Grayed Clothes, above.
● Chlorine bleach may yellow some fabrics with resin finishes. Use oxygen bleach (such
as Clorox 2 brand). Refer to garment manufacturer’s care instructions. Restore color
using color remover (such as Rit or Tintex brands), following package directions.
● hon or manganese in water may cause overall yellowing or yellow spots.
1. Use extra detergent plus a non-precipitating water softener dissolved in water before
adding clothes. Use non-chlorine bleach.
2. Have a special filter installed in your home to remove iron and manganese
from water.
3, Run hot water for a few minutes to clean iron residue buildup in lines; drain water
heater occasionally.
4, To remove spots: Spread stained portion over pan of boiling water and squeeze
lemon juice through stain. To remove overall yellow, use a commercially available
rust sc~e remover, following package instructions. If porcelain damage can occur,
do not use in the washer; use a plastic container.
Improper use of fabric softener. Never pour fabric softener directly on clothes; always
dilute before adding to riase water. See Other Laundry Products section. Also, do not
lift lid during spin. This may cause improper dispensing, resulting in stains. To remove
stiins: Dampen stained area and rub with undiluted liquid detergent. Rewash, using
chlorine bleach if safe for fabric.
Some fabrics will shrink whether washed in a washer or by hand; others maybe safely
washed but will shrink in a dryer. Follow garment manufacturer’s care instructions
exactly. If in doubt, do not machine wash or dry,
Relaxation shrinkage can occur in knit fabrics that have been improperly stretched
and elongated by the manufacturer. When this occurs, garment may be pressed back
into shape after each wash and dry cycle.
● Progressive or delayed shrinkage is caused when starch or sizing (in some fabrics)
is gradually removed by laundering. This may also be noticed in older garments that
have been washed many times without previous shrinkage. Treat as for relaxation
shrinkage above.
● Shrinkage caused by overheating occurs in certain knit fabrics that have been heatshaped. When washing, drying or ironing temperatures exceed the temperatures used
to shape set, shrinkage may occur. This cannot be corrected, but it can be prevented
by washing in cool or warm water and drying on low or delicate heat.
Leaving clothes in dryer after tumbling stops. Remove and hang clothes immediately.
● Too many clothes in dryer. Dry only one washer load at a time. Do not combine loads.
● Improper loads. Avoid laundering heavy permanent press items, such as work clothes,
with lighter permanent press items such as shirts or blouses. Do not wash permanent
press items with regular laundry.
Q Too many clothes in washer. Permanent press loads should always be smaller than
regular loads.. .no more than medium loads to give clothes room to move freely.
● Incorrect wash and dry cycles. If available, use Permanent Press Wash cycle which
provides a cooldown rinse to minimize wrinkling. Mso, if available, use Permanent
Press Dry cycle.
● Incorrect water level. Use larger water level for medium load, medium level for
small load.
● Repeated washing in too hot water. Wash in cold or warm water with plenty of
● Failure to use fabric softener. Proper use will minimize wrinkling.
To remove wrinkles:
“ Retumble on Permanent Press setting in your dryer, if available.
“ Rerinse and dry on Permanent Press setting, if available.
● If unsuccessful, retumble on high heat for 10 to 12 minutes and hang immediately.
● Send to dry cleaners for pressing.
“ Some wrinkles may remain which cannot be removed.
Pins on garments or sharp objects left in pockets. Check to make sure dl such objects
are removed. Also check wash tub.
● Snaps, hooks, sharp buttons, belt bucMes, zippers. Fasten hooks, zippers and buttons.
Remove sharp buttons and belt buckles. This is especially important in washing knits
which snag easily. Turn knits inside out.
● Holes with random square sha~s with yellow discoloration may be caused by
improper use of chlorine bleach. Use ‘only correct amount of bleach. See Other
Laundry Products section. Never add undiluted bleach to wash tub or allow clothes
to come into contact with undiluted bleach. Do not wipe up bleach spills with clothes.
● Small, unnoticed tears may enlarge during washing process. Check garments before
washing and mend all rips and tears.
(continued next page)
* Make sure both hot and cold faucets are turned on.
* Make sure controls are set and Cycle Selector knob is pulled out to ON position.
Q Make sure lid is closed. Washer will fill but will not spin or agitate with lid open.
;heek house fuses or circuit breakers. If another appliance is sharing the electrical
outlet, remove it. Washer should have separate outiet.
Make sure temperature selector controls are correctly set.
* Make sure hot and cold faucets are turned on and
regulated correctly.
● Make sure hoses are connected to correct faucets...
hot to hot, cold to cold.
w Water valve screens may be stopped up. Remove idet
hoses from water v~ve. Clean the screens and reinstall hoses.
● Chak house water heater to make sure it is delivering water at
120°F.–1500F. (45 ”C.–65°C.).
Make sw~.drain hose is not kinked.
● Top of drain outlet should be less than 8 ft. (2.4 m) above floor.
* Make sure hose connections are tight at faucets.
● Make sure end of drain hose is correctly inserted in and secured to drain facility.
Q Make sure washer is level and firm to the floor with rubber foot pads in place and
front jam nuts tight. See your Installation Instructions.
● A sharp, distinctive sound will be heard at the end of each spin period as the motor
stops and the spin brake inside the transmission “locks in. ” This sound is normal.
● Heaviiy unbalanced loads cart cause the washer to vibrate excessively during spin,
and may cause it to move from its original position. In extreme cases (usually occurs
when washing a single, heavy item or a small load when water level is set higher tian
necessary), the spin basket may strike the outer tub, creating aloud but harmless noise.
To correct, stop the washer by pushing in the Cycle Selector knob, open the lid and
redistribute the load evenly about the wash basket. Close the lid and restart.
Q Washer normally pauses between washing steps,.. such as between wash and spin or
between spin and rinse.
If you need more, toll free: GE Answer Center” / 800.626.2000 / consumer information service
The fib. The porcelain is self-cleaning. Leave lid
open after washing to allow moisture to evaporate.
Do not use harsh or gritty cleansers.
The Exterior. Wipe off any spills of washing
compounds. Wipe or dust with damp cloth. Try
not to hit surface with sharp objects.
To Store Washer. Ask service technician to remove
water from drain pump and hoses to prevent freezing.
Do not store the washer where it will be exposed
to the weather.
For Long Vacations. Be sure water supply is shut off
at faucets and drain all water from hoses if weather
will be below freezing.
How to remove the agitator
To remove the agitator, snap the cap off and
remove the screw. Then remove the agitator
extender (on models so equipped) and the agitator.
To replace the agitator, carefully lower it
straight down onto the shaft so that it fits snugly
into place. Replace the agitator extender (on
models so equipped), the screw and the cap.
a — Cap
w— Screw
.2— Agitator
‘1 1
(on some models)
— Agitator
— Shaft
(Appearance may vary)
Wdll Be There
With the purchase ofyour new Hotpoint appliance, receive the assurance that ifyou ever
need information or assistance, wdll be there. All you have to do is call—toll-free!
lmHome RepakService
Our consumer service professional will provide expert repair service on your
Hotpoint appliance, scheduled at a time that’s convenient for you. Many GE
Consumer Service company-operated locations offer you service today or
tomorrow, or at your convenience (7:00 a.m. to 7:00 p.m. weekdays, 9:00 a.m. to
2:00 p.m. Saturdays). Our factory-trained technicians know your appliance
inside and out—so most repairs can be handled in just one visit.
Whatever your question about any Hotpoint major appliance, GE Answer
Center@ information service is available to help. Your call–and your
question–will be answered promptly and courteously. And you can call any
time. GE Answer Center@ service is open 24 hours a day, 7 days a week.
krCustomers With Special Needs.,.
SEam. +.
Upon request, we will provide
Braille controls for a variety of
Hotpoint appliances, and a
brochure to assist in planning a
barrier-free kitchen for persons
with limited mobility. To obtain
these items, free of charge, call
Consumers with impaired hearing or speech who have
access to a TDD or a conventional teletypewriter may
call 800-TDD-GEAC (800-833-4322) to request
information or service.
Service Contrac&
You can have the secure feeling that GE Consumer Service will still be there
after your Hotpoint product warranty expires. Purchase a GE contract while
your warranty is still in effect and you’ll receive a substantial discount. With
amultiple-year contract, you’re assured of future service at today’s prices.
Pa& andAccessories
kdividuti qualified to service their ow appliances can
have needed parts or accessories sent directly to their
home. Our parts system provides access to over 47,000
Genuine Renewal Parts... and all are fully warranted.
VISA, MasterCard and Discover cards are accepted.
User maintenance instictions contained in this booNet
cover procedures intended to be performed by any user.
Other servicing generdy shotid be referred to qutified
service personnel. Caution must be exercised, since
improper servicing may cause unsafe operation.
Staple sales slip or cancelled check
here. Proof of original purchase date
is needed to obtain service
under warrantv.
For one year from date of original
purchase, we will provide, free of
charge, parts and service labor
in your home to repair or replace
any pafi of the washer that fails
because of a manufacturing defect.
For the second through fifth year
from date of original purchase, we
will provide, free of charge,
replacement pafls for any part of
the transmission that fails because
of a manufacturing defect. You pay
for the service trip to your home
and sewice labor charges. Or, if
you desire, we will provide a
completely reconditioned
transmission. You pay for the
shop reconditioning labor, the
service trip to your home and
sewice labor charges.
Service trips to your home to teach
you how to use the product.
Read your Use and Care material.
If you then have any questions
about operating the product, please
contact your dealer or our Consumer
Affairs office at the address below,
or call, toll free:
GE Answer CenteP
consumer information service
● Improper installation.
If you have an installation problem,
contact your dealer or installer.
You are responsible for providing
adequate electrical, plumbing and
other connecting facilities.
This warranty is extended to
the original purchaser and any
succeeding owner for products
purchased for ordinary home use
in the 48 mainland states, Hawaii
and Washington, D.C. In Alaska the
warranty is the same except that it
is LIMITED because you must pay
to ship the product to the service
shop or for the service technician’s
travel costs to your home.
All warranty service will be
provided by our Factory Service
Centers or by our authorized
Customer Car@ servicers during
normal working hours.
Should your appliance need
service, during warranty period or
beyond, call 800-GE-CARES
. Replacement of house fuses or
resetting of circuit breakers.
● Failure of the product if it is used
for other than its intended purpose
or used commercially.
● Damage to product caused by
accident, fire, floods or acts of God.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion
may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
To know what your legal fights are in your state, consult your local or state consumer affairs office or your state’s Attorney General.
Warrantor: General Electric Company
If further help is needed concerning this warranty, write:
Manager—Consumer Affairs, GE Appliances, Louisville, KY 40225
This book is printed on recycled paper.
Part No. 175 D1807P023
Pub No. 39-9319
9-93 CG
Printed in Louisville
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