9kg Top Load Washing Machine
Model Number XQB100-Y1066S
INSTRUCTION MANUAL
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N13275
Contents
2
03
Warranty Details
04
Welcome
05
General Safety Instructions
09
Product Overview
10
Getting Started: Installation
14
Features
16
Instructions
23
Other Useful Information
28
Repair and Refurbished Goods or Parts Notice
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MODEL: XQB100-Y1066S PRODUCT CODE:43054 07/2014
9kg Top Load Washing Machine
Warranty Details
The products are guaranteed to be free from defects in workmanship and
parts for a period of 36 months from the date of purchase. Defects that occur
within this warranty period, under normal use and care, will be repaired,
replaced or refunded at our discretion, solely at our option with no charge for
parts and labour. The benefits conferred by this warranty are in addition
to all rights and remedies in respect of the product that the consumer
has under the Competition and Consumer Act 2010 and similar state and
territory laws.
Our goods come with guarantees that cannot be excluded under the
Australian Consumer Law. You are entitled to a replacement or refund for
a major failure and to compensation for any other reasonably foreseeable
loss or damage. You are also entitled to have the goods repaired or
replaced if the goods fail to be of acceptable quality and the failure does
not amount to a major failure.
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3
YEAR IN HOME
WARRANTY
3
Welcome
Congratulations on choosing to buy a STIRLING® product.
All products brought to you by STIRLING® are manufactured to the highest standards
of performance and safety and, as part of our philosophy of customer service and
satisfaction, are backed by our comprehensive 3 Year Warranty. We hope you will
enjoy using your purchase for many years to come.
4
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General Safety Instructions
Warning
This heading indicates that there is a serious risk of
injury if you do not adhere to the warning(s).
Caution
This heading indicates that care should be taken to
avoid injury to persons or damage to property.
A tick in a circle accompanies a measure or action that
you should do or follow.
A cross in a circle accompanies a measure or action
that you should NOT do.
Read this manual thoroughly before first use, even if you are familiar with this type of
product. The safety precautions enclosed herein reduce the risk of fire, electric shock
and injury when correctly adhered to.
Keep the manual in a safe place for future reference, along with the completed
warranty card, purchase receipt and carton. If applicable, pass these instructions on
to the next owner of the appliance.
Always follow basic safety precautions and accident prevention measures when using
an electrical appliance, including the following:
Electrical safety
• Before connecting and turning on the washing machine, ensure the electrical
voltage and circuit frequency correspond to those indicated on the appliance.
• Only connect the washing machine to a grounded (earthed) electrical outlet.
• Do not insert any objects into the appliance.
• Do not kink or damage the power cord, and position it out of the way so no one
steps on or places anything on the cord or against it.
• Do not overload the wall outlet. Overloading can result in fire or electric shock.
• If the supply cord is damaged, it must be replaced by the manufacturer or its
service agent or a similarly qualified person in order to avoid a hazard.
• Never use this washing machine with a power adaptor or an extension cord.
• Unplug the washing machine from the power supply before cleaning, servicing,
maintenance or moving the appliance. Pull by the plug, not by the cord.
• After use, always unplug the appliance and turn off the water.
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General Safety Instructions (Cont.)
Installation
• Install the washing machine on a flat surface to avoid overturning during use.
• If the machine must be placed on carpet, make sure the ventilation openings in the
base are not obstructed.
• Connect the washing machine to the water mains using new hose sets. Do not
reuse old hose sets.
• Make sure that all water and electrical connections are made by qualified personnel
only, observing the manufacturer’s instructions (see “Getting Started: Installation” on
pages 10 to 13) and local safety regulations.
• Improper installation may result in the risk of fire, electric shock and/or injury.
• We assume no liability for any eventual damages caused by improper or faulty use.
Usage conditions and restrictions
• The appliance is designed for home use only.
• Do not operate the appliance outdoors.
• This appliance is not intended for use by persons (including children) with reduced
physical, sensory or mental capabilities, or lack of experience and knowledge,
unless they have been given supervision or instruction concerning use of the
appliance by a person responsible for their safety.
• Young children should be supervised to ensure they do not play with the appliance.
• Before loading the washing machine, always ensure no pet or young child has
climbed into it.
• Make sure all pockets of clothing to be washed are empty. Hard, sharp objects
such as coins, safety pins, bra wires, nails, screws or stones can cause extensive
damage to the appliance and block the pump.
• Any damage or malfunction resulting from foreign objects is not covered by your
warranty and may lead to expensive repairs.
• We assume no liability for any eventual damages caused by improper or faulty use.
Cleaning and maintenance
• Before cleaning or carrying out maintenance, always unplug the appliance from the
power supply.
• Except for the filters that require regular cleaning, the unit has no user-serviceable
parts contained within. Do not attempt to repair, disassemble or modify it. Repairs
made by inexperienced or unqualified persons may cause injury and/or make more
serious repairs to the appliance necessary.
• CAUTION: A
fter each wash, check and clean the lint filter inside the drum. Also
check and clean the lint filter at the back of the machine next to the
drain hose outlet on a regular basis.
• This appliance should only be serviced by an authorised service centre, and only
genuine spare parts should be used. Contact the after sales support line for advice.
6
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General Safety Instructions (Cont.)
Warnings
Do not let children climb into the
washing machine or peer into the
rotating spin barrel.
Do not wash clothes that have
residue of any flammable
materials.
Do not use the appliance if the
power cord or plug is damaged
to avoid an electric shock, short
circuit or fire.
Regularly clean the power plug
to remove dust and dirt and
avoid contact failure.
Turn the machine off before
pulling out the plug from the
socket if the machine
is not in use.
Do not place any lit candles or
cigarettes on top of the washing
machine.
Insert the power plug securely.
Use a 240V AC power source.
240V
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General Safety Instructions (Cont.)
To avoid electric shock, fire and
malfunction, do not install this
machine
in a damp
place.
Do not pull out or insert the plug
with wet hands to avoid electric
shock.
No wet hands
No dampness
Cautions
Ensure the water inlet hoses
are connected and the taps are
turned on before washing a load.
Do not change the power cord.
If it needs changing, contact a
qualified electrician
or call the after
sales support line.
Do not pull the power cord when
removing the plug.
8
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Do not allow children to lay or sit
on top of the washing machine.
Do not wash jackets, raincoats,
fishing coats and similar clothes
in the washing
machine.
The water temperature should
not exceed 60°C
when washing
with warm water.
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MODEL: XQB100-Y1066S PRODUCT CODE:43054 07/2014
Product Overview
1
2
3
Accessories
included
4
10
5
14
6
7
11
8
12
9
15
13
16
1
2
3
4
5
6
7
8
9
Water supply hoses
Lid
Level indicator
Softener dispenser
Lint filter
Wash/spin tub
Control panel
Housing
Adjustable leg (1)
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10 Detergent tray
11 Pulsator
12 Rollers (one on each back corner)
13 Handle (one on each side)
14 Hot water supply hose
15 Cold water supply hose
16 Drain hose
Also included, but not pictured:
Bottom cover and screw for attaching
bottom cover to unit.
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9
Getting Started: Installation
Unpacking
• Unpack the appliance but keep all packaging materials until you have made sure
your new washing machine is undamaged and in good working order. Plastic
wrapping can be a suffocation hazard for babies and young children, so ensure all
packaging materials are out of their reach.
• Unwind the power cord to its full length and inspect it for damage. Do not use
the appliance if the appliance or its cord have been damaged or are not working
properly. In case of damage, contact our after sales support line for advice on
examination, repair or return of the damaged product.
• Read this manual to familiarise yourself with all the parts and operating principles
of the washing machine. Pay particular attention to the safety instructions on the
previous pages.
Installing the bottom cover
• Make sure the power cord is unplugged from the
mains supply.
• Place some padding (such as a soft mat, blanket
or thick towel) on the floor and gently lay the
washing machine on the soft padding, back side
down. Take care not to dent the housing.
• Insert the bottom cover into the hooks of the leg,
pushing it straight until it reaches into the front
hooks.
• Fasten the bottom cover with the supplied
screw.
• Carefully set the washer upright.
Levelling the washer
Base of the Washer
• Install the washer on a stable and level surface, in
a dry location, out of sunlight.
• If levelling is necessary, adjust the adjustable leg,
as illustrated, right. The maximum permissible
inclination of the supporting surface is 2 degrees.
• To make sure you have levelled the machine
correctly, open the lid and check the the level
indicator in the top left corner of the cabinet.
CAUTION: If you must install the washer on a carpeted floor, make sure not to block
the ventilation openings on the bottom of the washer.
10
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Getting Started: Installation (Cont.)
Connecting the water inlet hoses
Install the water inlet hoses to your hot and cold water taps, following the instructions
below.
• Check and ensure that the sealing washers are firmly in place.
• Attach the straight end of the hose to your water taps. Make sure to attach the
hot water supply hose (with red markings) to the hot water tap and the cold water
supply hose (with blue markings) to the cold water tap.
• Tighten the coupling nuts securely by hand, as illustrated below.
• Attach the curved end of the hose to the corresponding inlet valve of the washing
machine.
• Tighten the coupling nuts securely by hand, as illustrated below.
• Tighten the nut by turning it clockwise while holding the hose. (To detach the water
supply hose, turn the nut anticlockwise after turning the tap off.)
• Turn on the taps and check for leaks. Tighten the coupling nuts firmly if there is any
leakage. If your water pressure is strong, close the water tap completely, then open
it slightly.
• Make sure your hot water from the tap is no hotter than 60°C.
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11
Getting Started: Installation (Cont.)
C
AUTION! When tightening the clamping nut, take care not to damage the water
inlet valve joint. Apply force evenly and do not twist the water inlet valve.
CAUTION! Use only the new (supplied) hoses with your new appliance. Do not
use a hose from an existing machine, or one that has been used previously.
CAUTION! In the event that the hoses are too short for your set-up, please seek
advice from your local washing machine store to purchase a longer hose.
Installing the drain hose
• Pinching the two bands of the clamp on the drain hose, connect it to the drain
pump at the back of the washer (see the photo below, left).
• Pull the drain hose upward and affix it to the hose clip at the back of the washer, as
illustrated below, right.
• When the washer is in use, put the drain hose into a drain spout (or into a sink/tub),
as illustrated on the opposite page.
Drain pump with lint filter
12
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Getting Started: Installation (Cont.)
CAUTION!
• While the washer is in use, make sure the height of the drain hose is at least 80cm,
otherwise the washer will not work well, or the water may flow out in the course
of washing. Also ensure the drain hose is not higher than 120cm above ground,
otherwise the washer will not drain water well.
• Never lay down the drain hose, as. water will be discharged.
• Be sure the drain hose is properly
routed so it will not kink or lift off
the sink.
Using the rollers
The washing machine is equipped with two rollers at the back that you can use to move
the machine more easily. Tilt the washing machine by about 30 degrees and push forward,
or pull backward, while holding the machine securely on both sides with your hands, as
illustrated below.
Do not move the machine on the rollers on uneven ground, which can damage the rollers.
Take care of your
back! Do not tilt the
washing machine too
much, which could
cause injury.
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13
Features
The control panel
Detergent indication
• These indicate how
much powder detergent
to use.
• See ‘Detergent and
load recommendations’,
page 17, for details.

17
Time and preset indicators
This indicator shows the
remaining time during washing.
When setting soak and wash
processes, this indicator shows
the time you set.
This indicator shows during
presetting when the washing will
be finished.
When abnormal conditions occur,
an error warning will appear here.
Water level button
• You can choose the
appropriate water
level that matches
the load size.
Detergent
XQB100-Y1066S 9KG
Remaining Tim
• Different water
levels for washing or
rinsing are optional.
Preset
Delicate
Soak
Heavy Duty
Soft Wash
Wash
(hold for 4 seconds)
Water
Level
Preset /
Ultrasonic
Program
Soak /
Variable Wash
21
Preset / Ultrasonic button
• Press this button to preset the
finish time of the washing (not
applicable for the Delicate
program).
• To select or cancel the Ultrasonic function, press and hold the
button until the Ultrasonic light is
on or off.

14
Blanket
Custom
Child Lock
Set/Cancel
• See ‘Setting the
water level ...’, page
21, for details.

Normal
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22
Program / Child lock button
• Press this button to choose the washing program:
the relevant indicator light will start flashing.
• This button is also used to set the child lock
function. See ‘Child lock’, page 22, for details.
• The machine automatically sets certain washing
processes for the Normal / Heavy Duty / Custom
and Soft Wash programs.

22
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MODEL: XQB100-Y1066S PRODUCT CODE:43054 07/2014
Features (Cont.)
Rinse indication
Spin indication
Start/pause button
• This indicator
shows the number
of rinses.
• This indicator shows
the spin time in
minutes (maximum
9 minutes).
• Press this button to start the
washer operation.
• During operation, press this
button to stop the washer
temporarily; press it again to
restart the washer operation.
NOTE: This is not a Cancel button.
Power on/off
button
• Press this
button to
switch the
power on;
press it again
to switch the
power off.
Child
Lock
me
MIN.
Spin
Rinse
HR
Times
Hot
Start / Pause
MIN.
Cold
• At the end
of a washing
program, the
power will be
switched off
automatically
after 5
seconds.
Power
Wash
Rinse
Spin
Temperature
Process buttons
Temp. button
• Press these buttons to set various
wash processes. See ‘Setting the
water level ...’, page 21, for details.
• Press this button
if you want to
choose the water
temperature. See
‘Hot / cold / warm
water wash’,
page 21,
for details.
21
• Press the Soak / Variable Wash
button before the start to set a
soak time of up to 40 minutes (not
applicable for the Delicate and
Blanket programs).
21
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
• If you leave
the washer
switched on
without starting
the operation,
the power will
be switched off
automatically
after 10
minutes of
inactivity.
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15
Instructions
Before you start washing
A Make sure the washer is stable
and level. If necessary, adjust the
adjustable leg to stabilise the
10
washer (see page 10).
B Make sure the water inlet hoses
are properly installed (see
11
page 11).
C Plug the machine into a nearby
power point.
D Open the water taps.
E Make sure the drain hose is properly
installed. Hang the upper end of the
hose over the laundry sink or into a
12
drain spout (see page 12).
F Before using the washing machine
for the first time, run a complete
cycle without laundry items. Select
the Normal program and run the
machine until the end of the program.
D
C
B
On the back

E


A
Normal usage
1. Before washing, remove any coins, keys and other hard items
from pockets. Close any zippers to prevent damaging your
clothes and the wash tub. Brush dirt and sand off clothes and
turn pockets inside out.
2. Sort your washing into appropriate loads: whites,
coloureds, cottons, delicates, heavily soiled, etc.
Place delicate items into a wash bag for protection.
Install
the drain
hose at a
height of
80-120cm
to prevent
water drainage and
overflowing
problems.
3. Put your washing in the machine, loading items uniformly
in the tub.
4. Add washing detergent (see opposite for details).
17
5. Press the Power button.
6. Refer to the Program Selection Guide (opposite) and select a suitable wash
program. For the Normal and Heavy Duty programs, the machine will
automatically choose the correct water power and level, wash and spin time
and rinse type. For the Custom and Soft Wash programs, the machine will
automatically select the correct water level.

7. Close the lid and press the Start / Pause button.
NOTE: If the washer lid is not closed properly, the washer will sound an alarm and
stop working before spinning.
16
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Instructions (Cont.)
Program selection guide
Default settings for individual wash processes
Program
Suitable items
Washing time *
(minutes)
Rinse type
Spin time
(minutes)
Normal **
Normally soiled clothing
and other items
5~40
2 x Water saver rinse
4 x Shower rinse
5~26
Custom
Dependent on the
custom settings
10
2x Water saver rinse
5
Delicate
Delicate fabrics, lingerie
6
2x Water saver rinse
2
Heavy
Duty
Heavily soiled cottons,
workwear
7~14
2x Water saver rinse
7~8
Blanket
Blanket or
bulky items
12
2x Water saver rinse
8
Soft Wash
Delicates, knitwear
10
2x Water saver rinse
2
* Total program times differ and depend on the weight of the wash load and water level.
** When the water level of the Normal program is set to 8, the program has a default
setting of 90L of warm water; all other programs have cold water as a default (water
temperature is adjustable, see page 21).

Detergent and load recommendations
21
• We suggest you use detergent in the amounts recommended below. Too much will
affect rinse performance and too little will give poor washing results.
• Add detergent into the detergent tray or put it directly into the tub (see p. 20).
• Dilute fabric softener with a little water and carefully add it to the softener
20
dispenser on the balance ring for dispersion through the final rinse.

Water level indicator
Water level
Water volume
Wash capacity (kg)
1
2
3
4
5
6
7
8
28L
35L
44L
53L
65L
71L
81L
90L
Below 1
1~2.5
2.5~3.5
3.5~5
5~6
6~7.5
7.5~8.5
8.5~9
Detergent indicator
Amount of powder
detergent (g)
Liquid detergent
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25~35
35~53
53~71
71~90
Follow the liquid detergent manufacturer’s recommendation on the
packaging for a top load washing machine.
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17
Instructions (Cont.)
Customising a program
This washing machine is equipped with a fuzzy logic function that automatically weighs
your wash load and chooses certain wash cycle processes for the Normal, Heavy
Duty, Custom and Soft Wash programs. You do not have to adjust them yourself,
however, if you want to adjust these values yourself, proceed as follows:

1. Prepare your washing according to points 1 to 4 on page 16.
2. Press the Power button, then press the Program button to select the washing
program, e.g. Normal, Heavy Duty.
3. Press the process button to select the process and time you want to adjust. The
relevant indicator light will illuminate when the option is selected.
22
options
(Soak time cannot be adjusted for the
Delicate and Blanket programs.)
options
options
4
(The number is the number of rinses.)
options
(For the Delicate program, spin time can only be
adjusted up to 3 minutes, as illustrated below.)
options
4. Press the Water Level button and choose an appropriate water level.
5. Close the lid and press the Start / Pause button for the washing program to start.
6. At the end of the washing program, a buzzer will sound to alert you that the
program has finished before the power is shut off automatically. Close the water
taps and unplug the power plug from the wall outlet.
7. If you want to use a particular customised program on a regular basis, you can
program it to the machine’s memory for easy access the next time you want to use
the same program. See ‘Memory function’, page 22, for instructions.

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MODEL: XQB100-Y1066S PRODUCT CODE:43054 07/2014
Instructions (Cont.)
The blanket program
Use this program for washing blankets or other bulky items. It will automatically select
the highest water level (90L), but you can adjust this manually down to 62L according
to the size of your bulky item(s).
1. Press the Power button and open the washer lid.
2. Press the Program button repeatedly until the indicator for the Blanket program
flashes.
3. Dissolve an appropriate amount of washing detergent with a little lukewarm water,
then pour the detergent solution directly into the tub of the washing machine.
4. Fold up the blanket and put it into the washing tub, as illustrated above.
5. Close the washer lid.
6. Press the Start / Pause button for the washing program to start.
7. At the end of the washing program, a buzzer will sound to alert you that the
program has finished before the power is shut off automatically.
8. Close the water taps and unplug the power plug from the wall outlet.
9. We recommend cleaning the lint filter after washing a blanket
(see page 23 for instructions).

23
NOTE: If the blanket floats up during the wash, press the Start / Pause button, the
washer will stop working temporarily. Push the blanket down and press the
Start / Pause button again to continue washing.
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19
Instructions (Cont.)
Preset washing (delayed start)
This washing machine has a 0~24 hour preset function you can set to determine the
time when the washing program will finish. (It is, in effect, similar to a ‘delayed start’
function, but you set the time you want the wash to finish rather than to start.)
NOTES: * The Preset function is not available for the Delicate program.
* To avoid water leakage when using this function, make sure the water taps
are open, the drain hose is properly installed and the washing load and
detergent are properly prepared.
1. Put your washing in the machine, loading items uniformly in the tub.
2. Press the Power button.
3. Select the required Program and process, and any other Water Level, Temperature
and Ultrasonic, if required.
4. Press the Preset button to select the desired time period for the wash to finish.
5. Select the water level, if necessary.
6. Add any detergents (see below and page 17 for details).

17
7. Close the washer lid and press the Start / Pause button.
8. After setting the Preset, the corresponding light will illuminate and all other lights
will be switched off about one minute later. (If you set the child lock, the Child
Lock light will be on.)
9. To check the preset program, press any button (except for the Power button); the
program will be indicated for 5 seconds. During these 5 seconds you can press the
Water Level button and set the water level.
10.To cancel the preset, shut off the power.
11.To change the preset time, first cancel the preset, then set it again.
Adding detergent to a preset wash
When using the preset wash, we recommend
you use powder detergent. Do not add detergent
directly to the wash tub ahead of the wash time,
but follow the instructions below:
• Washing detergent: either put detergent into
the detergent tray or, if you prefer to put it
directly into the wash tub, wrap the powder in a
small cloth.
• Fabric softener: dilute the softener with twice
the amount of water, then pour the solution
into the softener dispenser on the balance ring.
20
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Instructions (Cont.)
Other features and functions
Hot / cold / warm water wash
If this top load washing machine is connected to both a cold and a hot water tap, you
can set it to use either just cold water for a cold water wash, or just hot water for a hot
water wash, or both hot and cold water for a warm water wash.
To select the wash temperature, press the Temperature button.
• Cold Wash: the corresponding indicator light is on.
• Hot Wash: the corresponding indicator light is on.
• Warm wash: both the Cold and Hot wash indicator lights are on.
Water power
You can set the water power for your selected wash and rinse processes, except for
the Delicate and Blanket programs. To set the power level:
• Press the Start / Pause button, then press the Soak / Variable Wash button: the
display will show “H0”.
• Press the Soak / Variable Wash button again, repeatedly, to increase the water
power level from “H1”, “H2”, “H3” to the strongest, “H4”.
• Press the Soak / Variable Wash button again, repeatedly, to decrease the water
power level from “L1”, “L2”, “L3” to the weakest: “L4”.
Setting the water level and other processes
You can set the water level for wash and rinse processes. For example, if you are
sensitive to detergent residues in your washing, you may want to select a higher water
level for rinsing.
To set different water levels:
• Press the Wash button until the Wash light flashes; press the Water Level button
to choose the appropriate water level; press the Wash button to set the wash time.
• Then press the Rinse button until the Rinse light flashes; press the Water Level
button to choose the appropriate water level; press the Rinse button to set the
number of rinses.
To set other processes:
• Then press the Spin button until the Spin light flashes; press the Spin button to set
the Spin time.
• Finally press the Start / Pause button: the washer will start operating according to
the set values for wash and rinse water levels, number of rinses and spin time.
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Instructions (Cont.)
Fuzzy logic function
For certain wash programs, the machine automatically detects the weight of your
wash load and selects the appropriate wash cycle processes.
• For the Normal and Heavy Duty programs, the machine will automatically select
the correct water power and level, wash and spin time, and rinse type.
• For the Custom and Soft Wash programs, the machine will automatically select
the correct water level. Other wash cycle processes have to be manually set.
Ultrasonic function
This top load washing machine is equipped with an ultrasonic pump, which generates
thousands of vibrations per second into the wash tub. These vibrations help remove
stains and dirt without chemical stain removers, thus reducing the required detergent
amount and wash time.
To select this feature, press and hold the Preset / Ultrasonic button for four seconds
until the corresponding light comes on and a buzzer sounds. Repeat the steps to
cancel. When selecting the Ultrasonic wash, please use less detergent than usually.
Power failure backup
A power failure backup will be activated when the power is suddenly disconnected
while the machine is running. When the power is back on again, the washing machine
will automatically start again and complete the remaining process.
Memory function
When the Normal, Custom or Heavy Duty program is selected, 20 seconds after
starting, the machine will remember this program (except for the preset time and
water level setting) and start the same program the next time it is selected.
NOTE: T
his function is not available for the Soft Wash, Blanket and Delicate programs.
Child lock
The machine will stop working automatically and sound an alarm if the washer lid is
opened for 4 seconds. To set the child lock:
• Press the Power button to switch on the power, then press and hold the Program
button for 4 seconds until a buzzer sounds. The child lock will be activated when
the Start / Pause button is pressed. Repeat the steps to cancel.
Start of washing
Washing will start when the water inside the tub has reached two levels below the set
level while the water will continue to flow in (see page 17 for the eight water levels).
This early start of washing will increase the wash time and allow the detergent to
dissolve fully before the start of the set wash time. This function will be ineffective:
• When water level 1 (28L) or 2 (35L) is selected.
• When the Delicate or Blanket program is selected.
• When Soak is selected, after the soaking process.
22
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Other Useful Information
Cleaning and care
To prolong the service life of the washing machine, keep it in good condition and
perform regular maintenance. For any type of cleaning and maintenance, make
sure the washing machine is disconnected from the mains power supply.
Cleaning the washing machine (when required)
Use a soft cloth to wipe any water or dirt off the washer lid and housing. If using a
damp cloth, squeeze it almost dry to avoid leaving water residues.
• Do not use any chemical, alkaline or abrasive cleaning agents to avoid damaging
the surface.
• Do not spray water directly onto the washer housing.
Cleaning the lint filter (suggested interval: every week)
Take out the lint filter as illustrated below. Open the filter and rinse it clean under
running water, taking care not the damage any parts. Reinstall the filter, making sure it
fits securely behind the cover clasp and latches and locks securely into place.
Cleaning the water inlet valve (suggested interval: every 6 months)
To avoid blockage of the mesh filter at the water inlet after
long time use, detach the water inlet hose, making sure you
have turned off the water supply at the taps beforehand.
Take the mesh filter out of the water inlet valve and clean
the filter with a soft brush. Then assemble the mesh filter
back into the valve and reconnect the water inlet hose.
Cleaning the hose filter (suggested interval: every 6 months)
To avoid blockage of the hose filter after long
time use, detach the water inlet hose, making
sure you have turned off the water supply at the
taps beforehand. Turn the nut anticlockwise to
take off the hose, clean the filter under running
water or with a soft brush, then reconnect the
hose.
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Other Useful Information (Cont.)
Drain pump maintenance
We recommend that you clean the drain pump filter regularly (at least once a month) to
avoid blockages created by bobby pins, coins and excess lint.
Proceed as follows:
1. Disconnect the washer from the power source.
2. If necessary, wait until the water has cooled down.
3. Place a container underneath the pump opening to collect any spillage (see
below, left).
4. Turn the filter cap anticlockwise to take it out gently (see below, right).
5. Remove any objects from the filter by flushing it (see below, left). Always keep a
rag nearby to dry up spillage of water when removing the pump filter.
6. Put the cap back and place the filter back in its seat (see below, right).
Filter
24
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Other Useful Information (Cont.)
Frequently asked questions
Not all unusual incidents you may encounter with your washing machine are faults, or
cause for concern. Check in the list below what issues may arise and why. Also check
in the table on the following page for solutions to other common problems.
1. The drain hose is leaking water during the first use. Does this indicate there is
a problem?
No, this is normal; it is residual water from the performance test in the factory and
no cause for concern.
2. Why is there still some water intake during the wash or rinse cycle?
When the water level is low, the washing machine will automatically refill during
the washing or rinsing process. This is no cause for concern.
3. At the beginning of the spin cycle, why is the tub turning first and then
stopping?
This is intermittent spinning and it results in better spinning performance.
4. During the spin cycle, why is the machine spinning and then stopping
suddenly and taking in water again?
If the washing is piled up at one side of the tub during the spin cycle, the washing
machine automatically takes in more water to redistribute the load. Once the load
is balanced again, the spin cycle will continue.
5. Why is there a sound like water flowing after spinning?
This is the sound of the balancing liquid in the balance ring. This helps reduce
vibration during spinning.
6. Why is the control panel still warm after the power is switched off?
This is caused by the memory circuitry still working.
7. The washer does not work at all. What could I have done wrong?
• Check and ensure that the washer is connected properly to the power supply
and power is switched on at the outlet.
• If both are OK, first press the POWER ON/OFF button, then press the START/
PAUSE button and then press the PRESET button.
• If the machine still does not start the set program, check elsewhere in your
home whether there has been a power failure, or whether the fuse or circuit
breaker has been activated.
If none of the solutions offered above and on the following page help you
solve the problem, contact our after sales support line for advice.
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Other Useful Information (Cont.)
Error messages
When the following problems occur, the microcomputer inside the washer will detect
the abnormal condition. An electronic buzzer will sound for approximately 10 seconds,
an error message will flash, as shown below, and the washer will stop operating.
Type of
problem
Error
message
Where to check
The washer
does not work
at all.
• Check the Power and Start / Pause buttons.
• Check whether the machine is under preset condition.
• Check whether the power plug is securely plugged in.
• Check whether a power failure has occurred.
• Check whether the circuit breaker has been activated.
Water does
not flow, or
only a slim
stream flows
into the wash/
spin tub.
• Turn on the water supply tap.
• Check whether the water supply has been cut off.
• Check whether the water inlet mesh filter Is clogged.
• Check whether water has frozen in the pipes.
• Check whether the water pressure is too low.
• Check the height of the drain hose is above 80cm.
Water does
not drain out.
• Check and make sure the drain hose is properly
connected and installed.
• Check the drain hose for kinks or obstructions.
• Check whether the drain hose is clogged.
• Check and ensure that the drain hose is between 80cm
and 120cm off the ground.
• Check whether the filter of the drain pump is clogged.
• Check the lint filter bag inside the drum is clean.
• Check the lint filter at the lower back of the machine is
not obstructed.
The washer
does not spin.
• Check whether the washing is piled at one side of the
tub. If so, redistribute the load evenly inside the tub.
• Check and make sure the washer is installed on an
even, level surface.
• Close the washer lid.
The washer
does not wash.
• Check whether the child lock is set.
• Close the washer lid.
Other
problems
• Turn off the power at the machine, then contact our after
sales support line to arrange a service.
NOTE: Press the Start / Pause button once to release the emergency stop and cancel
the error message; press it again to restart the operation.
26
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Other Useful Information (Cont.)
Specifications and technical parameters
Unit dimensions
60.1cm (W) x 62.6cm (D) x 98.5cm (H)
Maximum weight of dry wash load
9kg
Unit weight
47kg
Water quantity (HIGH)
90litres
Power source
230-240V, 50Hz
Power consumption
450W
Required water pressure
0.03MPa ~ 0.8MPa (0.3kgf/cm2~8kgf/cm2)
Waterproof grade
IPX4
WARNING: this appliance must be earthed
In the event of a malfunction or breakdown, earthing will reduce the risk of an electric
shock by providing a path of least resistance for the electric current. This appliance is
equipped with a cord having an equipment-earthing conductor and an earthing plug.
The plug must be plugged into an appropriate outlet that is installed and earthed in
accordance with all local standards and requirements.
IMPORTANT: T
he wires in the appliance power supply cord are coloured in
accordance with the following code:
Green and Yellow = Earth
Blue = Neutral
Brown = Live
If the colours of the wires in the mains lead of this appliance do not correspond with
the coloured markings identifying the terminals in your plug, proceed as follows:
• Connect the green and yellow coloured wire to the terminal in the plug that is
marked with the letter E, or with the Earth symbol, or coloured green, or coloured
green and yellow.
• Connect the blue coloured wire to the terminal in the plug that is marked with the
letter N, or coloured black.
• Connect the brown coloured wire to the terminal in the plug that is marked with the
letter L, or coloured red.
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9kg Top Load Washing Machine
Repair and Refurbished
Goods or Parts Notice
Unfortunately, from time to time, faulty products are manufactured which need to
be returned to the supplier for repair.
Please be aware that if your product is capable of retaining user-generated data
(such as files stored on a computer hard drive, telephone numbers stored on
a mobile telephone, songs stored on a portable media player, games saved on
a games console or files stored on a USB memory stick) during the process of
repair, some or all of your stored data may be lost. We recommend you save this
data elsewhere prior to sending the product for repair.
You should also be aware that rather than repairing goods, we may replace them with
refurbished goods of the same type or use refurbished parts in the repair process.
Please be assured though, refurbished parts or replacements are only used
where they meet ALDI’s stringent quality specifications.
If at any time you feel your repair is being handled unsatisfactorily, you may
escalate your complaint. Please telephone us on 1300 886 649 or write to us at:
Tempo (Aust) Pty Ltd ABN 70 106 100 252
PO BOX 6056 Frenchs Forest, Sydney, Australia NSW 2086
Telephone: 1300 886 649 (Aust) - Fax: (02) 9975 2688
Tempo Help Desk: 1300 886 649 (Aust)
(Operating Hours: Mon-Fri 08:30am to 06:00pm EST)
Email: info@tempo.org
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3
YEAR IN HOME
WARRANTY
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Warranty returns
Should you for any reason need to return
this product for a warranty claim, make sure to
include all accessories with the product.
Product does not work?
If you encounter problems with this product, or if it fails to
perform to your expectations, make sure to contact our
After Sales Support Centre on 1300 886 649
before returning it to the store for a refund.
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