Installation Instructions and User Guide

Installation Instructions
and User Guide
Smile Electric Shower
Please keep this booklet for future reference.
Installer, when you have read these instructions
please ensure you leave them with the user.
Contents
Welcome to your new Bristan electric shower.
Featuring a contemporary design with lots of fun features,
Bristan’s electric shower collection has been designed to be
enjoyable to fit and to use.
It has also been designed and tested in the UK to all of the
relevant British Standards.
These instructions contain all of the necessary installation
and operating information, so please read them thoroughly
and keep for future reference.
These instructions are for your guidance to a safe and
successful installation which we recommend is carried out
by a suitably qualified person and must conform with current
I.E.E Wiring Regulations (BS7671) and Building Regulations
(Part P and Part G).
Note: An Installation Template is provided in the centre pages
of this booklet.
Important Safety Information............................................. 3
Product Features................................................................ 4
Electrical Requirements.................................................... 5-6
Water Requirements.......................................................... 7
Fixing Your Shower to the Wall.......................................... 8
Plumbing Connections....................................................... 9-11
Electrical Connections....................................................... 12-14
Fitting Your Riser Rail to the Wall...................................... 15
Commissioning - Testing the System................................ 16
Operating the Shower........................................................ 17
Maintenance....................................................................... 18
Troubleshooting.................................................................. 19
Guarantee........................................................................... 20
Service Policy...................................................................... 20
Spare Parts......................................................................... 21-23
Recommended Usage
2
Domestic
Heavy Commercial
Light Commercial
Health Care
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Important Safety Information
• Please read these instructions thoroughly and retain for future use.
• All products manufactured and supplied by Bristan are safe
provided they are installed, used correctly and receive regular
maintenance in accordance with these instructions.
• If you are in any doubt about your ability to install this product
safely you must employ the services of an experienced qualified
plumber/electrically qualified person.
•
Warning: Do not operate the shower unit if you suspect it is
frozen. Do not site the shower unit where it might be subjected to
freezing conditions.
• Do not install this shower unit in a room/environment without
adequate ventilation or an extractor fitted. This is required to
prevent condensation forming within the unit.
• Do not operate the shower unit if the showerhead or spray hose
has been damaged or is blocked.
• Do not block the flow of water from the showerhead, by placing it
(smothering it) on your hand or any other part of your body or
foreign object.
• Do not operate the shower if the water stops flowing during use
or if the water is leaking from the shower unit itself. Turn off at the
mains electrical supply and refer to the Troubleshooting section
(see page 19) or contact Bristan Customer Services (see page 20).
• Do not crush or kink the shower hose, this could damage the
hose, cause leaks and activate the pressure relief device (PRD).
General Safety
• Always switch off the power at the consumer unit and isolate the
electrical supply before making any electrical connections or if you
have to remove the cover of an installed unit.
• The unit must be mounted on the finished wall surface (usually
tiled). Under no circumstances must you tile up to or seal around
the unit as this may prevent air circulating and condensation
escaping.
• This shower unit must not be modified* in any way as this will
invalidate the guarantee.
* Except for top left pipe entry (see page 9) where the product has
been designed to be modified by the installer.
• You must not fit a “water saving” handset (whereby the flow of
water can be restricted or turned off) to the shower, otherwise this
can result in scalding and/or unit failure.
BEAB (British Electrotechnical
Approvals Board) approval of safety.
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3
Product Features
1. Power Control
STOP ( ) and adjustable power settings:
Cold ( ), Medium (eco ) and High ( ).
2. Temperature Control
Adjustable temperature control.
Temperature Control Device
1
The Temperature Control Device will activate
when the temperature is set too high and the
water inside the water heater gets too hot. The
Temperature Control Device will switch off the
power to the heating elements. Once the unit
cools down to a safe temperature the elements
will come on again and reheat the water within
the water heater and the whole cycle will repeat
itself until the temperature is manually reduced.
2
4
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Electrical Requirements
Warning: This appliance MUST
be earthed!
Rating at 240V
Rating at 230V
8.5kW
7.8kW
9.5kW
8.7kW
10.5kW
9.5kW
Isolating
valve
Double pole
switch
Shower unit
The Electrical Installation and Circuit Protection of this shower
must comply with current I.E.E Wiring Regulations (BS 7671) and
Building Regulations (Part P). We recommend that this product is
installed by a qualified electrician prior to use. The following notes
are for guidance only.
30mA RCD
For ampage of
MCB/Fuse see
Circuit Protection
Table on Page 6
Consumer
unit
Important: You must switch off the power at the consumer unit,
isolate the electrical circuit and verify the earth before making any
electrical connections.
The shower must only be connected to a 230-240V AC supply. The
electrical rating of your shower is on the pack or on the rating plate
label.
The shower must be connected to its own independent electrical
supply. It must not be connected to a ring main, spur, power socket,
or lighting circuit.
For Cable Capacity
see Cable Current
Carrying Capacity
Table on page 6
Mains water
supply
Mains electrical
supply
If you don’t have a spare fuse way or the rating at the main fuse box
is below 80A, you should seek advice from an electrician and may
need a new consumer unit - specifically for the shower.
A separate and permanently connected cable must be taken from
the consumer unit directly to the shower via a 45 Amp double pole
switch with a minimum contact separation gap of 3mm in live (L)
and neutral (N) poles.
The isolating switch can be a ceiling mounted pull cord switch
within the bathroom or wall mounted in an adjacent room. The
power switch must be easily accessible and identifiable as the
supply to the shower.
Note: Voltage drop in the supply to the premises, due to heavy
local demand, will affect the performance of your shower. To gain
the optimum power possible from this shower unit try to find the
shortest possible route from the consumer unit to the shower to run
your cable.
continued on next page
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5
Electrical Requirements cont.
It is a requirement that a residual current device (RCD) formerly
known as an earth leakage circuit breaker (ELCB) with a tripping
current of 30mA, is incorporated in the circuit. This may be part of
the existing consumer unit or a separate unit.
For close circuit protection DO NOT use a rewireable fuse.
Instead use a suitably rated Miniature Circuit Breaker (MCB) or
Cartridge Fuse.
Please refer to the Circuit Protection Table.
Circuit Protection Table
Circuit Protection Device
Unit Rating (@ 240V)
MCB
Cartridge Fuse
8.5kW
40A
45A
9.5kW
40/45A
45A
10.5kW
45A
45A
The current carrying capacity of the cable must be at least that of
the shower Circuit Protection Device.
Please refer to the Cable Current Carrying Capacity Table.
Cable Current Carrying Capacity Table
(for Twin and Earth PVC Insulated Cable)
Current Carrying Capacity
In an insulated wall
In conduit or
trunking
Clipped direct or
buried in a non
insulated wall
6mm²
6mm²
6mm²
32A
38A
46A
10mm²
10mm²
10mm²
43A
52A
63A
Note: Cable selection is dependant on derating factors
On installation of the appliance the impedance measurement of the
Neutral and Earth back to the supply source is to be less than 1.0
Ohms. This is in line with the general installation requirements of
the UK Network and will generally present no problem within the
UK Network.
In domestic installations you must ensure that the electrical supply
and existing fuse board are adequately rated.
Do not turn on the electrical supply until the plumbing has been
completed and the shower cover re-fitted.
6
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Water Requirements
This fitting needs to be installed in accordance with the following
Installation Requirements and Notes (IRN) to ensure they meet
the requirements of the Water Supply (Water Fittings) Regulations
1999 and the Scottish Byelaws 2004.
The fitting shall be installed so that its outlet discharges above the
spill-over level of any fixed appliance as indicted on the illustration
below.
For backflow protection in premises or installations up to, and including Fluid Category 3 and 5.
The vertical distance of the outlet above the spill-over level shall
be not less than 20mm or twice the diameter of the inlet pipe
to the fitting, which ever is the greater. If the fitting cannot be
installed as indicated it shall be installed with a backflow prevention
arrangement suitable for the Fluid Category.
Double pole
switch
If the shower is to be installed in a hard water area, we recommend
that an in-line scale inhibitor is fitted which will prolong the life of
the shower. Please refer to your supplier for advice.
Shower
unit
Warning: The shower must not be installed in an area subject
to freezing conditions. Do not use if you suspect the shower is
frozen, this will damage the shower unit.
The shower must be connected to a mains water supply only
with a minimum working inlet pressure of 0.07MPa (0.7bar) at a
minimum flow rate of 8 litres per minute. The maximum static
inlet pressure must not exceed 1.0MPa (10bar).
If it is intended to operate the shower at pressures above the
maximum stated, a suitable pressure reducing valve (PRV) should
be used.
Water regulations stipulate that the showerhead be ‘constrained
by a fixed or sliding attachment (hose retainer) so that it can only
discharge water at a point not less than 20mm above the spill over
level of the bath or shower tray or other fixed appliance’.
Hose
retainer
1m minimum
height from
shower unit
to floor
Bath spillover
level
Shower tray
spillover level
Minimum 20mm
between
showerhead
and spillover
If a showerhead can sit within a bath, basin or shower tray, you
must fit a double check valve in the supply pipe work to prevent back
siphonage. If the showerhead can sit within a WC then the air gap
should be a type AUK3 not less than 20mm or twice the diameter of
the inlet pipe to the fitting, whichever is the greater.
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7
Fixing Your Shower to the Wall
Remove
cover screws
Warning: Please check for any hidden pipes and cables before
drilling holes in the wall.
Remove the 4 cover retaining screws and lift off the cover.
Do not try to remove the control knobs from the cover. They are an
integral part of the cover and must not be removed.
If you are fitting the unit to a partition wall or a wall of particularly
friable (crumbly) substrate, you will need appropriate fixings for the
wall type.
Select the position for the shower unit over a bath or shower tray
using the installation template provided in the centre pages of this
booklet.
Important: The shower unit must be fitted to a flat, waterproof
surface. Under no circumstances should the shower unit be
attached to a wall and then tiled up to the edges. The unit must be
fixed on top of the wall surface.
Important: Use a spirit level to ensure the template is level.
Mark the 3 fixing points with a suitable pencil through the paper.
Remove the template from the wall and drill the wall to suit the wall
fixings to be used.
Tips:
Wall fixing points
A piece of insulation or masking tape positioned where holes
are to be drilled and before marking out the exact position
for the fixing holes will help stop the drill bit from wandering,
particularly on a tiled surface.
When working near a basin, bath or shower insert plug or cover
waste to prevent losing small parts.
Take care not to drop tools/equipment into basin, bath or
shower during shower installation.
Note: The unit can be hung temporarily on the top screws to help
with the positioning of the pipe work etc.
N
L
* The bottom screw should only be fitted during final installation.
Important: Under no circumstances should this shower unit be
recessed (it must be fitted onto the finished wall surface) or tiled up
to or sealed around the unit as this may prevent air circulating and
any condensation escaping.
*
8
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Plumbing Connections
Inlet Entry Options
Select the inlet option most suited to your situation.
N
N
L
Bottom left inlet entry
N
L
Rear left inlet entry requiring rear access
L
Bottom right inlet entry
N
L
Rear right inlet entry requiring rear access
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N
L
Top left inlet entry
N
L
Rear left inlet entry using a 15mm compression elbow
(not supplied)
9
Plumbing Connections cont.
Warning: The outlet of the shower acts as a vent and must not
be blocked, restricted or connected to any tap/closure device other
than the handset supplied.
Do not solder within 300mm of the shower unit or allow solder or
flux to fall onto the casings.
Important: An additional independent stop valve complying with the
current water regulations must be fitted in the mains water supply
as a means of isolating the supply to the unit for servicing and/or
maintenance work.
It is essential that all pipe work is flushed through to remove debris
and swarf that could otherwise damage the unit. Once the pipe
work has been flushed through, turn off the water supply at the stop
valve.
Inlet connector elbow (left side, up, down or rear)
Connect the mains water supply to the inlet port of the shower using
15mm copper pipe (BS EN1057) or 15mm plastic pipe (with insert).
Do not use stainless steel pipe work. If using chrome plated pipe
ensure that the first 25mm of plating is carefully removed to allow
push-fit fitting to grip the inlet pipe.
3
Inlet Entry Options
4
The pipe work can enter the shower unit from 6 different positions.
Bottom left, Bottom right, Top left, Rear left, Rear right or Rear left using an elbow (as shown on page 9).
To top or bottom left positions
Outlet connection 5
The shower unit should come supplied with the inlet connection set
for a bottom left position. To change it to a top left position: swivel
the inlet connector elbow from facing downward to facing upward.
To bottom right position
Unfasten the screw (3) securing the inlet connector elbow clamp
(4), remove the tab from the slot and keep until the inlet pipe is
repositioned. Lift the outlet connection (5) up out of the way from
its position at the bottom of the unit. Pull the inlet connector elbow
towards you and over to the right hand side with the inlet entry
point facing down. Refit the clamp tab (4) into the slot on the right,
refasten the screw (3) and replace the outlet connection (5).
5
To rear entry positions
Swivel the inlet connector elbow to face a rear entry pipe
connection. If the pipe work entry is from the rear, ensure that
there is space left around the push-fit elbow for future servicing or
alternatively access is possible from the rear. Bring the cold water
pipe to the shower position and connect to the inlet elbow.
4
3
Inlet connector elbow (right side down or rear)
10
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Plumbing Connections cont.
Hole Cover Fitting
Back of unit
Top left entry: Depending on your choice of cold-water entry
direction, you may need to remove thin areas of plastic cover to
facilitate pipe work entry down through the top left of the unit.
Bottom entry: Depending on your choice of cold-water entry
direction, fit ‘hole covers’ to the pipe work slots at the bottom of the
unit.
Note: The grey areas shown are tabs that can be removed to allow
6mm cable entry only.
Pipe
cover
Water Connection
Blanking
cover
The inlet pipe connection into the elbow is a self-seal push-fit type.
All burrs and rough edges must be removed from the end of the
pipe before connecting.
To release the pipe work from the push-fit type fitting, press and
hold the collet against the elbow and pull the pipe out of the elbow.
Turn on the water supply and inspect for water leaks at the shower
inlet. Once inspected-turn off the water supply.
Pull collet
back towards
elbow
Pressure Relief Device (PRD)
A pressure relief device is designed into this shower. The pressure
relief device provides protection should an excessive build up of
pressure occur within the shower unit. It is advisable to position
the shower unit over a bath or shower tray in the unlikely event the
device should discharge.
Pull pipe
from elbow
Collet
Do not use the shower with a damaged or kinked shower hose or
blocked handset. This may trigger the PRD which will discharge
through the vent in the bottom right hand corner (shown).
In the event of the PRD activating, water will be discharged from the
vent. If this happens, switch off the electricity and water supplies to
the shower and contact Customer Services (see page 20).
PRD Vent
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11
Electrical Connections
Warning: This appliance and all connecting metal pipe work
must be earthed.
• Ensure that an earth continuity conductor is securely and
permanently connected to all exposed metal parts of other
services and appliances within the room where the shower is
installed.
• All cables must conform to the relevant tables within the current
I.E.E Wiring Regulations (BS 7671). The electrical supply cable
must be either recessed or in a conduit/trunking as detailed in the
current I.E.E Wiring Regulations (BS 7671). Refer to pages 5 and 6.
Electrical Connection Entry Point Options
Select the cable inlet option most suited to your situation.
N
L
N
Rear bottom left
cable entry
L
Rear bottom right
cable entry
N
L
Top left cable entry
Note: Depending on cable size and entry point
used it may be necessary to strip back outer cable
sheath sufficiently to allow cables to be directed
to the terminal connection block within the unit.
Pipe
cover
N
N
L
L
Blanking
cover
*Note: When feeding cable
through bottom entry points
remove highlighted grey tab
on pipe/blanking cover if using
6mm cable.
For 10mm cable remove the
pipe/blanking cover entirely.
Bottom left *
cable entry
12
Bottom right *
cable entry
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Electrical Connections cont.
Electrical Connection Entry Point Options
- continued
Alternatively, if preferred, it is possible to route the cable from the
rear bottom right or bottom right positions as shown below by
stripping the sheath back further.
Select the cable inlet option most suited to your situation.
N
N
L
L
Bottom right *
cable entry
Rear bottom right 
cable entry
Note: Depending on cable size and entry point used it may be
necessary to strip back outer cable sheath sufficiently to allow cables
to be directed to the terminal connection block within the unit.
Pipe
cover
Blanking
cover
 Note: We
*Note: When feeding cable through bottom entry
points remove highlighted grey tab on pipe/
blanking cover if using 6mm cable.
For 10mm cable remove the pipe/blanking cover
entirely.
recommend that
the blue (neutral)
and brown (live)
cables are fed
under the filter
housing. Position
the earth cable
under the outlet
on top of the
filter housing.

Outlet
Filter housing
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13
Electrical Connections cont.
Switch OFF the electricity supply at the consumer unit.
The power cable entry point is shown on the diagram.
Electrical connection to be made at the terminal block as follows:
Earth cable to the terminal marked with the Earth symbol
Neutral cable to the terminal marked N
Live cable to the terminal marked L
Important: Terminals must be fully tightened onto the cables
ensuring that no cable insulation is trapped under the screws.
It must be metal to metal. Loose connections can result in the
cables overheating, ensure all terminal screws are fully tightened.
The supply cable earth conductor must be sleeved. The supply
cable must be secured by routing through conduit or in trunking
or by being embedded in the wall in accordance with current I.E.E
Regulations.
L
N
L
Warning: Do not switch on power to the shower unit until the
cover has been fully fitted.
• Set the power control knob (1) at 9 o’clock.
• Rotate the power control spindle (1a) so that the notch is at 9
o’clock.
• Rotate the temperature control knob (2) fully anti-clockwise
(full cold).
• Rotate the splined temperature control spindle (2a) fully
anti-clockwise.
• Locate cover in position ensuring wiring is not trapped.
Note: slight adjustment of the knobs may be required to locate
cover correctly.
1
L
N
1a
L
N
• Secure using the 4 cover fixing screws supplied.
2
14
2a
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Fixing Your Riser Rail to the Wall
Fitting the Riser Rail
Before proceeding with fitting the rail, identify each of the items
supplied using the illustration on the right.
The Slider should not be removed from the rail during fitting. The
underside of the slider has a button to release the slider and allows
the height to be adjusted.
Large hole
Slide the hose retainer onto the bottom end of the rail. Position a
wall bracket onto each end of the rail, ensuring the hole through the
top of the rail lines up with the hole in a wall bracket.
Position the rail on the wall, bearing in mind the different heights
of people likely to use the shower and the length of the hose when
connected to the shower and passed through the hose retainer.
Mark the wall to indicate the upper fixing screw position.
Slider
Slider release
button
Warning: Please check for any hidden pipes and cables before
drilling holes in the wall.
Tips:
Hose
retainer
A piece of insulation or masking tape positioned where holes
are to be drilled and before marking out the exact position
for the fixing holes will help stop the drill bit from wandering,
particularly on a tiled surface.
When working near a basin, bath or shower insert plug or cover
waste to prevent losing small parts.
Take care not to drop tools/equipment into basin, bath or
shower during shower installation.
Drill the wall at the marked fixing position to suit the wall fixings to
be used, loosely fix the rail (with the large hole on the side shown)
and wall bracket. Check that the rail is hanging vertically using a
spirit level.
Slide the lower wall bracket onto the rail and mark its required
position onto the wall.
Note: The lower wall bracket does not fix to the riser tube and can
be positioned along the riser tube so as to cover either an existing
riser hole in the wall or over a tile joint.
Remove the lower bracket from the rail and unscrew the upper
bracket from the wall. Mark and drill the lower wall bracket fixing
position and fix the bracket to the wall. Slide the rail down through
the lower wall bracket and reattach the upper bracket.
Washer
Conical
hose end
Check that the rail is perfectly vertical and tighten the upper fixing
screw. Insert end caps into the wall brackets at both ends of the rail.
When fitting the hose, it should pass through the hose retainer.
Note: The conical hose end and not the handset handle, fits into
the slider. Ensure the washer is fitted between the hose and the
handset handle. The slider moves more freely on the rail if gripped
next to the rail, rather than at the handset.
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15
Commissioning - Testing the System
Warning: Before using the shower for the first time, it should
receive a final flush through to remove any remaining debris that
may be in the pipe work or hose and to ensure the heater unit
contains water before the electrical elements are switched on.
Remove the showerhead from the hose and if not already attached,
attach the hose to the outlet port and ensure that the outlet hose
mesh filter is fitted. The power control knob (1) must be switched
to the cold ( - 9’oclock) position ‘blue’ (heating elements will not
be on).
The temperature control knob (2) must be set fully clockwise to
minimum flow. (This is to prevent the PRD activating when water is
first turned on).
1
Turn on the water supply and inspect for water tightness.
Turn on the mains electrical supply to the shower.
2
Wait approximately 30 seconds for the water to flow correctly.
Once the water has flowed for a further 10 seconds, rotate the
temperature control knob (2) from the fully clockwise position to the
fully anti-clockwise position. Repeat this procedure several times
until a continuous flow of water (with no air bubbles) is obtained
from the shower hose.
Once you are satisfied that the system has been flushed through
thoroughly, turn the power control knob (1) to the STOP ( ) position
to stop the flow.
Re-fit the showerhead to the hose, insert hose rubber washer to
seal the joint; please ensure that the hose passes through the hose
retainer. The showerhead is attached to the riser rail by inserting
the conical hose end into the movable slider.
Your shower is now ready for first use.
16
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Operating the Shower
Please ensure the commissioning procedure has been carried out.
If you did not fit this shower yourself and you are about to use it for
the first time, check with the installer to ensure he or she has run
the commissioning procedure as described on page 16.
To Start the Shower
Turn the power control knob (1) clockwise to required position.
During periods of high ambient temperatures (e.g. hot summer
days), it may be necessary to select a lower power setting in order to
achieve your ideal shower temperature.
1
To Stop the Shower
Turn the power control knob (1) anti-clockwise to the STOP ( )
position.
It is always advisable to test the water temperature with your hand
before stepping under the shower. Please note that there is always a
delay of a few seconds between you selecting a temperature setting
and the selected water temperature starting to flow.
Warning: This appliance is not intended for use by persons
(including children) with reduced physical, sensory or mental
capabilities, or lack of experience and knowledge, unless they
have been given supervision or instruction concerning use of the
appliance by a person responsible for their safety.
Important: Children should be supervised to ensure that they do not
play with the appliance.
Important: The shower unit must be switched off at the isolating
switch (pull cord) when not in use.
Operating the Controls
Power Control
NO Heater
Elements ON
OFF
NO Heater
Elements ON
COLD Water
1 Heater
Element ON
Medium
Temperature Water
2 Heater
Elements ON
HOT Water
Temperature Control
HOT (reduced flow)
COLD (increased flow)
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17
Maintenance
General Cleaning
Before attempting to clean your shower unit you must switch off
the power at the isolating switch. Do not remove the cover.
Do not use abrasive cleaners or solvents to clean this unit. The
shower unit and accessories should be cleaned with a soft, clean,
damp cloth.
Bristan recommend E-cloth for cleaning all of our bathroom and
Kitchen products. Using just water, E-cloth gives smear
free, deep clean by breaking up and holding dirt, which
normal cloths leave behind. Order through your Bristan
stockist (Order code: Ecloth).
Cleaning the Showerhead
Your Bristan showerhead has a rub-clean pad for easy cleaning.
Simply rub your fingers across the rubber spray jets regularly and
before you turn the shower on to remove any scale or debris.
The hardness of the water in your area will determine how often
you should clean your showerhead. Build up of scale in particularly
hard water areas combined with constant use means you may
need to clean your showerhead once a week. To ensure continued
performance of your electric shower the showerhead needs to be
regularly descaled.
Cleaning the Filter
Periodically remove the inlet filter and rinse under clean running
water.
First isolate the electrical and water supply to the unit.
To remove: Turn anti-clockwise using a large flatblade screwdriver.
Filter
Note: A small amount of water will be discharged when the filter is
removed - this is normal.
To clean: Wash under clean running water.
Refit the filter and gently tighten.
Cleaning the Outlet Hose Mesh Filter
Periodically remove the outlet hose from the shower and clean by
rinsing the mesh filter under cold running water.
Refit the mesh filter and re-connect the outlet hose.
18
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Troubleshooting
Symptom
Likely Cause/s
Action/Remedy
No water flow.
Water isolating valve in off position.
Turn on.
Filter blocked.
Turn off water supply, remove filter
and clean.
Outlet hose mesh filter blocked.
Remove the outlet hose from the shower,
remove mesh filter and clean.
Power supply not on.
Turn on.
Insufficient water flowing
through the shower.
Clean the handset.
Water temperature too hot.
Increase the flow by adjusting the
temperature control knob to cooler setting.
Reduce the power setting.
Shower runs hot and cold
during use.
Water pressure is at minimum requirement.
Check running pressure (minimum of
0.7bar).
Shower temperature cycles
between hot and cold.
Shower temperature is set too high causing
the thermal cut out to turn off the heating
elements to reduce the water temperature.
Turn shower temperature control anticlockwise to reduce the water temperature.
Water from pressure relief
outlet-PRD activated.
Obstruction in hose or handset.
Call Customer Services.
Wait until pressure increases.
Need help? Give us a call on 0844 701 6273 and speak to one of our trained advisors.
19
Guarantee
Guarantee
Service Policy
Thank you for purchasing a Bristan product. This product
has been designed and tested, in the UK, to the highest
standards.
Guarantee: 2 Year parts.
1 Year labour (subject to registration).
This guarantee applies to products purchased within the
United Kingdom or Republic of Ireland, but does not apply
to products used commercially.
This is provided that:
1. The guarantee registration card is completed and
returned within ten days complete with a copy of proof of
purchase. Proof of purchase is required for any servicing
requirements.
2. The product is installed and operated in accordance
with our instructions, the I.E.E Wiring Regulations, and
Building Regulations (Part P), and has not been misused or
damaged.
This in no way affects your statutory rights as a consumer.
The information on the Guarantee card helps Bristan to
process any claims and contact you about your product
and its maintenance if required. The registration of your
personal details is purely for Bristan use and the remaining
information helps us to make products for the future.
Should a complaint arise, products are guaranteed against
faulty workmanship and materials for a period of 12
months from the date of purchase, when in domestic use
(second year guarantee is parts only). For your guarantee
to be valid, your shower must be installed by a competent
person, in accordance with the instruction manual.
Bristan will repair or replace (at our option), free of
charge, any faulty components during the guarantee
period, provided it has been maintained and operated
in accordance with our instructions, and has not been
misused or damaged.
Replacement Parts Policy
Important:
In the event of product or component malfunction,
DO NOT tamper with or remove the product from site.
Telephone the Customer Services Department and be
prepared with the date of purchase, model number and
a clear description of the complaint.
Our service staff are fully qualified to advise on correct
installation procedures and will be able to diagnose
whether the fault will require a replacement part or a visit
from a Bristan engineer.
If required, a service call will be booked and either yourself
or an appointed representative (who should be a person of
18 years or over) must be present during the visit.
All site visits to product within the guarantee period will
be carried out free of any parts or labour charges provided
the conditions of the guarantee have been adhered to (the
second year guarantee is parts only).
All site visits to product out of guarantee will be subject to
charges for parts and labour. Charges will also be levied on
cancelled appointments, unless advised to Bristan at least
24 hours in advance of the agreed date and time.
Should a product be discontinued, spare parts stocks
will be maintained, but in the event of a part becoming
unavailable Bristan reserve the right to supply a substitute
of equal quality.
Please visit: www.bristan.com/sparesfinder in order to find
spare parts for this product.
Opening times: Please refer to the Bristan website.
Customer Service:
Tel: 0844 7016273 • Fax: 0844 7016275
E-mail: enquire@bristan.com
Modification or repair of this product by person(s) not
authorised by Bristan will invalidate this guarantee.
This guarantee does not affect your statutory rights.
20
Need help? Give us a call on 0844 701 6273 and speak to one of our trained advisors.
Spare Parts
Please visit: www.bristan.com/sparesfinder in order to find spare parts for this product.
19
06
15
05
16
04
18
03
02
N
03
L
01
10
11
14
13
12
09
08
07
17
No.
Part No.
Description
01
131-100-S-85
Stabiliser Valve Ass. 8.5 kW
Stabiliser Valve x1, inc. O-rings x3
Parts List
1
01
131-100-S-95
Stabiliser Valve Ass. 9.5 kW
Stabiliser Valve x1, inc. O-rings x3
1
02
131-200-S
On/Off Pressure Switch Ass.
Power Switch x1, inc. O-ring x1
1
03
131-208
Power Microswitch
Power Microswitch x1
2
04
131-209B
Auxiliary Microswitch
Auxiliary Microswitch x1
1
05
131-300-85
Heat Exchange Unit Ass. 8.5 kW
Heat Exchange Unit 8.5 kW x1, Metal Clip x1, inc. O-rings x2
1
05
131-300-95
Heat Exchange Unit Ass. 9.5 kW
Heat Exchange Unit 9.5 kW x1, Metal Clip x1, inc. O-rings x2
1
06
131-307-S
Thermal Cut Out Ass.
Thermal Cut Out x1, inc. Screws x2
1
07
131-315-S
Outlet Pipe Ass.
Outlet Pipe x1, Metal Clip x1, inc. O-ring x1
1
08
131-309-S
Pressure Relief Diaphragm Housing Ass.
Pressure Relief Diaphragm Housing x1, inc. Screws x2
1
09
131-308
Pressure Relief Diaphragm
Pressure Relief Diaphragm x1
1
10
131-400-S
Water Inlet Elbow Ass.
Inlet Elbow x1, Swivel Inlet Pipe x1, Filter x1, inc. O-rings x3
1
11
131-406-S
Inlet Elbow Ass.
Inlet Elbow x1, inc. O-ring x1
1
12
131-404-S
Filter Ass.
Filter x1, inc. O-ring x1
1
13
131-402-S
Swivel Inlet Pipe Ass.
Swivel Inlet Pipe x1, inc. O-ring x1
1
14
131-401
Inlet Pipe Clamp
Inlet Pipe Clamp x1
2
15
131-182-SMILE-2
Smile Front Cover
Front Cover x1
1
16
131-500-S
Control Dial Ass.
Control Dial x1, Dial Drive x1, inc. O-ring x1, Screw x1
2
17
131-600-S-W
Fixing Kit Ass. - WHITE
Full Shield x2, Half Shield x1, Wall Screw x3, Wall plug x3, Cover Screw x4
1
18
131-607
Wire Terminal Block
Mains Terminal Block x1
1
19
131-501
Front Cover Seal
Front Cover Seal x1
1
Need help? Give us a call on 0844 701 6273 and speak to one of our trained advisors.
Quantity
21
Spare Parts
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
22
Need help? Give us a call on 0844 701 6273 and speak to one of our trained advisors.
Spare Parts cont.
01/03
02
03
06
04
07
05
02
01/03
No.
Part No.
Description
Parts List
Quantity
01
1408A0A
Riser Rail End Cap
Riser Rail End Cap x1
2
02
1406A0A
Wall Bracket Ass.
Wall Brackets x2, Wall Bracket End Caps x2, Screws x2, Wall Plugs x2
1
03
207041
Riser Rail Ass.
Riser Rail x1, Riser Rail End Caps x2
1
04
1625A0A
Slider/Handset Holder
Slider/Handset Holder x1
1
05
11044A0A
Hose Retainer
Hose Retainer x1
1
06
61000020
Handset
Handset x1
1
07
63000008
Hose Ass.
Hose x1, Rubber Washers x2
1
http://www.qssupplies.co.uk
23
Issue FI ES Smile - F
Part Number 131 - 722
Bristan Group Ltd.
Birch Coppice Business Park
Dordon
Tamworth
Staffordshire
B78 1SG
Web: www.bristan.com
Email: enquire@bristan.com
A Masco Company
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