Whirlpool | HSZ2321L | Instruction for Use | Operating Instructions

Operating Instructions
Installation, 2
Positioning and connection
Description of the appliance, 3
Overall view
Start-up and use, 4-5
Starting the appliance
Using the refrigerator to its full potential
Using the freezer to its full potential
Maintenance and care, 6
Switching the appliance off
Cleaning the appliance
Avoiding mould and unpleasant odours
Defrosting the appliance
Replacing the light bulb
Precautions and tips, 7
General safety
Respecting and conserving the environment
Troubleshooting, 8
Guarantee, 9
After Sales Service, 10
! Before operating your new appliance, please read
these operating instructions carefully. They contain
important information for safe use, installation and care
of the appliance.
! Please keep these operating instructions for future
reference. Pass them on to possible new owners of the
Positioning and connection
1.Place the appliance in a well-ventilated humidity-free
2.Do not obstruct the rear fan grills. The compressor
and condenser give off heat and require good
ventilation to operate correctly and save energy.
3.Ensure the appliance is far away from any sources of
heat (direct sunlight, electric stove, etc.).
Electrical connections
After transportation of the appliance, carefully place it
vertically and wait at least 3 hours before connecting it
to the electricity mains. Before inserting the plug into the
electrical socket ensure the following:
• The appliance is earthed and the plug is compliant
with the law.
• The socket can withstand the maximum power of
the appliance, which is indicated on the data plate
located on the bottom left side of the fridge (e.g. 150
• The voltage must be in the range between the values
indicated on the data plate located on the bottom left
side (e.g. 220-240V).
• The socket is compatible with the plug of the
If the socket is incompatible with the plug, ask an
authorised technician to replace it (see Assistance).
Do not use extension cords or multiple sockets.
! Once the appliance has been installed, the power
supply cable and the electrical socket must be easily
! The cable must not be bent or compressed.
! The cable must be checked regularly and replaced by
authorised technicians only (see Assistance).
! The manufacturer declines any liability should
these safety measures not be observed.
Description of the
Overall view
The instructions contained in this manual are applicable to different model refrigerators. The diagrams may not
directly represent the appliance purchased. For more complex features, consult the following pages.
indicator light
indicator light
Removable lidded
shelf with EGG TRAY
Compartment for a
BOTTLE shelf
• Varies by number and/or position.
* Available only on certain models.
Start-up and use
Starting the appliance
! Before starting the appliance, follow the installation
instructions (see Installation).
! Before connecting the appliance, clean the
compartments and accessories well with lukewarm water
and bicarbonate.
1.Plug the appliance in; make sure that the set
TEMPERATURE indicator light is illuminated and
showing the level +4∞.
2.If necessary, use the relevant ADJUSTMENT button
to set the temperature to an intermediate value.
After a few hours you will be able to put food in the
Using the refrigerator to its full potential
The temperature inside the refrigerator compartment
automatically adjusts itself in accordance with the
selected temperature level as displayed by the
corresponding indicator light. The selected temperature
indicates the desired level of refrigeration.
+8∞ = warmest
+2∞ = coldest
We recommend, however, an intermediate position is
used (+4∞/+6∞).
The cooling section of the refrigerator is located
inside the back wall of the refrigerator compartment
for increased space and improved aesthetics. During
operation, the back wall will be covered in frost or
water droplets depending on whether the compressor
is operating or paused. Do not worry, the refrigerator is
functioning normally.
In static appliances, the air circulates in a natural way:
the colder air tends to move downwards as it is heavier.
The food should be stored as follows:
Arrangement inside the
Fresh fish and meat
Fresh cheese
Above the fruit and vegetable bins
Above the fruit and vegetable bins
Cooked food
On any shelf
Salami, loaves of bread,
On any shelf
In the fruit and vegetable
compartment bins
On the shelf provided
Butter and margarine
On the shelf provided
Bottles, drinks, milk
On the shelves provided
Fruit and vegetables
If the temperature adjustment system has been set to
a low value (colder), with large quantities of food and
a high room temperature, the appliance may operate
continuously, resulting in excessive frost formation and
excessive energy consumption: this may be avoided by
using the ADJUSTMENT button to set the temperature to
a higher value (warmer); automatic defrosting will then
take place.
SHELVES: with or without grill.
Due to the special guides the
shelves are removable and
the height is adjustable (see
diagram), allowing easy storage
of large containers and food.
Height can be adjusted without
complete removal of the shelf.
• Use the ADJUSTMENT button to activate the SUPER
COOL (rapid cooling) function, which will lower the
temperature quickly. This is useful, for example,
when you place a large number of new food items
inside the refrigerator and you need to counteract the
slight rise in its internal temperature. This function is
automatically deactivated after the required amount
of time has passed.
• Place only cold or lukewarm foods in the
compartment, not hot foods (see Precautions and
• Remember that cooked foods do not last longer than
raw foods.
• Do not store liquids in open containers. They will
increase humidity in the refrigerator and cause
condensation to form.
Using the freezer to its full potential
• Do not re-freeze food that is defrosting or that has
already been defrosted. These foods must be cooked
and eaten (within 24 hours).
• Fresh food that needs to be frozen must not come
into contact with food that has already been
defrosted. Fresh food must be stored above the grill
in the freezer compartment and if possible be in
direct contact with the walls (side and rear), where
the temperature drops below -18°C and guarantees
rapid freezing.
• Do not place glass bottles which contain liquids, and
which are corked or hermetically sealed in the freezer
because they could break.
• The maximum quantity of food that may be frozen
daily is indicated on the plate containing the technical
properties located on the bottom left side of the
refrigerator compartment (for example: Kg/24h: 4)
! Do not open the door during freezing.
! If there is a power cut or malfunction, do not open the
freezer door. This will help maintain the temperature
inside the freezer, ensuring that foods are conserved for
at least 9 -14 hours.
! If the room temperature drops below 14°C for an
extended period of time, the ideal temperature will
not be reached in the freezer compartment and food
preservation will be reduced.
Maintenance and care
Switching the appliance off
During cleaning and maintenance it is necessary to
disconnect the appliance from the electricity supply:
Simply using the ADJUSTMENT button until all indicator
lights are switched off (appliance switched off) is not
enough to eliminate all electrical contact.
Cleaning the appliance
• The external and internal parts, as well as the rubber
seals may be cleaned using a sponge that has
been soaked in lukewarm water and bicarbonate of
soda or neutral soap. Do not use solvents, abrasive
products, bleach or ammonia.
• The removable accessories may be soaked in warm
water and soap or dishwashing liquid. Rinse and dry
them carefully.
Avoiding mould and unpleasant odours
• The appliance is manufactured with hygienic materials
which are odour free. In order to maintain an odour free
refrigerator and to prevent the formation of stains, food
must always be covered or sealed properly.
• If you want to switch the appliance off for an
extended period of time, clean the inside and leave
the doors open.
Defrosting the appliance
! Follow the instructions below.
Do not use objects with sharp or pointed edges to
defrost the appliance as these may damage the
refrigeration circuit beyond repair.
Defrosting the refrigerator compartment
The refrigerator has an automatic defrosting function:
water is ducted to the back of the appliance by a
special discharge outlet (see diagram) where the
heat produced by the
compressor causes it to
It is necessary to clean
the discharge hole
regularly so that the water
can flow out easily.
Defrosting the freezer compartment
If the frost layer is greater than 5 mm, it is necessary to
defrost manually:
1.Use the ADJUSTMENT button until all indicator lights
are switched off (appliance switched off) .
2.Wrap frozen foods in newspaper and place them in
another freezer or in a cool place.
3.Leave the door open until the frost has melted
completely. This can be made easier by placing
containers with lukewarm water in the freezer
4.Certain appliances are fitted with the DRAIN SYSTEM
to lead the water outside: let the water flow into a
container (see diagram).
5.Clean and dry the freezer compartment carefully
before switching the appliance on again.
6.Wait for approximately 2 hours, i.e. until the ideal
storage conditions have been restored, before placing
food in the freezer compartment.
Replacing the light bulb
To replace the light bulb in the refrigerator compartment,
pull out the plug from the electrical socket. Follow the
instructions below.
Access the light bulb by removing the cover as indicated
in the diagram. Replace it with a similar light bulb within
the power range indicated on the cover (10W or 15W).
Precautions and tips
! The appliance was designed and manufactured in
compliance with international safety standards. The
following warnings are provided for safety reasons and
must be read carefully.
This appliance complies with the following
Community Directives:
-2006/95/CEE of 12/12/2006 (Low Voltage)
-2004/108/CEE of 12/12/2004 (Electromagnetic
-2011/65/EU (RoHS).
-2012/19/WE (WEEE)
General safety
• The appliance was designed for domestic use inside
the home and is not intended for commercial or
industrial use.
• The appliance must be used to store and freeze
food products by adults only and according to the
instructions in this manual.
• The appliance must not be installed outdoors, even in
covered areas. It is extremely dangerous to leave the
appliance exposed to rain and storms.
• Do not touch the appliance with bare feet or with wet or
moist hands and feet.
• Do not touch the internal cooling elements: this
could cause skin abrasions or frost/freezer burns.
• Observe local environmental standards when
disposing packaging material for recycling purposes.
• The European Directive 2002/96/EC on Waste
Electrical and Electronic Equipment (WEEE), requires
that old household electrical appliances must not be
disposed of in the normal unsorted municipal waste
stream. Old appliances must be collected separately
in order to optimise the recovery and recycling of
the materials they contain and reduce the impact
on human health and the environment. The crossed
out “wheeled bin” symbol on the product reminds
you of your obligation, that when you dispose of the
appliance it must be separately collected.
Consumers may take their old appliance to public
waste collection areas, other communal collection
areas, or if national legislation allows return it to a
retailer when purchasing a similar new product.
All major household appliance manufacturers are
active in the creation of systems to manage the
collection and disposal of old appliances.
Respecting and conserving the environment
• Install the appliance in a fresh and well-ventilated
room. Ensure that it is protected from direct sunlight
and do not place it near heat sources.
• When unplugging the appliance always pull the plug
from the mains socket, do not pull on the cable.
• Try to avoid keeping the door open for long periods
or opening the door too frequently in order to
conserve energy.
• Always switch the appliance off and disconnect
it from the electricity supply before cleaning it or
carrying out any maintenance work. Simply using
the ADJUSTMENT button until all indicator lights are
switched off (appliance switched off) is not enough to
eliminate all electrical contact
• Do not fill the appliance with too much food: cold air must circulate freely for food to be preserved
properly. If circulation is impeded, the compressor
will work continuously.
• In the case of a malfunction, under no circumstances
should you attempt to repair the appliance yourself.
Repairs carried out by inexperienced persons may
cause injury or further malfunctioning of the appliance.
• Do not place hot food directly into the refrigerator.
The internal temperature will increase and force the
compressor to work harder and will consume more
• Do not use any sharp or pointed utensils or electrical
equipment - other than the type recommended by
the manufacturer - inside the frozen food storage
• Defrost the appliance if ice forms (see Maintenance).
A thick layer of ice makes cold transference to food
products more difficult and results in increased
energy consumption.
• Do not put ice cubes taken directly from the freezer into
your mouth.
• Regularly check the door seals and wipe clean to
ensure they are free of debris and to prevent cold air
from escaping (see Maintenance).
• Do not allow children to tamper with the controls or play
with the appliance. Under no circumstance should they
be allowed to sit on the bins or to hang from the door.
• Keep packaging material out of the reach of children! It
can become a choking or suffocation hazard.
If the appliance does not work, before calling for Assistance (see Assistance), check for a solution from the following list.
Possible causes / Solutions:
The internal light does not illuminate.
• The plug has not been inserted into the electrical socket, or not far
enough to make contact, or there is no power in the house.
The refrigerator and the freezer do not cool well.
• The door do not close properly or the seals are damaged.
• The door are opened too frequently.
• The set TEMPERATURE indicator light is displaying an incorrect reading.
• The refrigerator have been over-filled.
• The atmospheric temperature of the area surrounding the appliance is
lower than 14°C.
The food inside the refrigerator is
beginning to freeze.
• The set TEMPERATURE indicator light is displaying an incorrect reading.
• The food is in contact with the back inside wall of the refrigerator.
The motor runs continuously.
• The door is not closed properly or is continuously opened.
• The outside ambient temperature is very high.
• The thickness of the frost exceeds 2-3 mm (see Maintenance).
The appliance makes a lot of noise.
• The appliance has not been installed on a level surface (see Installation).
• The appliance has been installed between cabinets that vibrate and make
• The internal refrigerant makes a slight noise even when the compressor is
off. This is not a defect, it is normal.
The alarm sounds and the lamp
• The refrigerator door has been open for more than 2 minutes. The buzzer
will stop sounding when the door is shut.
The alarm sounds and the set
temperature indicator lights flash
• The appliance signals that it has heated excessively. We recommend
(all of them excluding the Super Cool
checking the state of the foodstuffs: they may need to be removed. In this
indicator light which is turned off).
situation, the product continues functioning as in the normal functioning
mode. The buzzer can be stopped by simply opening and closing the
door. To stop the indicator lights from flashing, it is necessary to turn
off the appliance using the adjustment button (OFF), then use the same
button to switch on the appliance and restore normal functioning at the
desired temperature.
The back wall of the refrigerator unit
is covered in frost or droplets of
• This shows the appliance is operating normally.
There is water at the bottom of the
• The water discharge hole is blocked (see Maintenance).
12 months Parts and Labour Guarantee
Your appliance has the benefit of our manufacturer’s guarantee, which covers the cost of breakdown repairs for twelve
months from the date of purchase.
This gives you the reassurance that if, within that time, your appliance is proven to be defective because of either
workmanship or materials, we will, at our discretion, either repair or replace the appliance at no cost to you.
This guarantee is subject to the following conditions:
- The appliance has been installed and operated correctly and in accordance with our operating and maintenance
- The appliance is used only on the electricity or gas supply printed on the rating plate.
- The appliance has been used for normal domestic purposes only.
- The appliance has not been altered, serviced, maintained, dismantled, or otherwise interfered with by any person not
authorised by us.
- Any repair work must be undertaken by us or our appointed agent.
- Any parts removed during repair work or any appliance that is replaced become our property.
- The appliance is used in the United Kingdom or Republic of Ireland.
The guarantee does not cover:
- Damage resulting from transportation, improper use, neglect or interference or as a result of improper installation.
- Replacement of any consumable item or accessory. These included but not limited to: plugs, cables, batteries, light bulbs,
fluorescent tubes and starters, covers and filters.
- Replacement of any removable parts made of glass or plastic.
5 Year Parts Guarantee
Hotpoint also offers you a free 5 year parts guarantee. This additional guarantee is conditional on you registering your
appliance with us and the parts being fitted by one of our authorised engineers. There will be a charge for our engineer’s
time. To activate the extra parts warranty on your appliance, simply call our registration line on 08448 242424 (Republic of
Ireland 01 230 0233).
Extended Guarantees
We offer a selection of protection plans that enable you to fully cover yourself against the expense of repair bills for the life of
your policy. To find the ideal plan for you please call our advice line on 08448 226 226 (Republic of Ireland 01 230 0233).
Helpdesk Service
We have a dedicated team who can provide free advice and assistance with your appliance if you experience any technical
difficulties within the first 90 days of ownership. Simply call our Hotypoint Service Hotline on 08448 224 224 (Republic of
Ireland 0818 313 413) for telephone assistance, or, where necessary, to arrange for an engineer to call.
After Sales Service
We pride ourselves on ensuring that you and your Hotpoint appliance receive the very highest level of service. No one
understands Hotpoint appliances like we do, so for service from the people that know your appliance best, simply call 08448
224 224.
Our operators are on hand to answer your call every day including weekends and bank holidays.
Our team of 1000 technicians are the largest white goods service organisation in the UK and Ireland available to provide
fast, reliable and local service. They have all undergone extensive training at our Training Centre of Excellence and are
equipped with the latest diagnostic tools to deliver expert servicing of your Hotpoint appliance.
UK: 08448 224 224
Republic of Ireland: 0818 313 413
or visit
Model number: __________________________________
Serial number: __________________________________
Parts and Accessories
We supply a full range of genuine replacement parts as well as accessory products that protect and hygienically clean your
appliance to keep it looking good and functioning efficiently throughout its life.
UK: 08448 225 225
Republic of Ireland: 0818 313 413
or visit
Appliance Registration
We want to give you additional benefits of Hotpoint ownership. To activate your free 5 year parts guarantee you must
register your appliance.
By registering your appliance with us not only do you do you activate the guarantee all your information will be logged
onto our repair system. In the unfortunate event that you need assistance we will have your appliance details to hand
when you call us.
UK: 08448 24 24 24
Republic of Ireland: 01 230 0800
or visit
Indesit Company UK Ltd. Morley Way, Peterborough, PE2 9JB
Indesit Ireland Ltd. The Crescent Building, Northwood Park, Santry, Dublin 9.
Recycling and Disposal Information
As part of Hotpoint’s continued commitment to helping the environment, Hotpoint reserves the right to use quality, recycled
components to keep down customer costs and minimise material wastage.
Please dispose of packaging and old appliances carefully. To minimise the risk of injury to children, remove the door, plug,
and cut the mains cable off flush with the appliance. Dispose of these parts separately to ensure that the appliance can no
longer be plugged into mains socket, and the door cannot be locked shut.
02/2014 - Xerox Business Services
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