Cisco IP Phone 3905 User Guide

Cisco IP Phone 3905
Cisco IP Phone 3905
Navigating Your Phone
Dialing
Display
To place a call, pick up the handset and enter
a number. Or, try one of these alternatives.
The display at the top of the phone will provide
useful information such as the current date and
time, message waiting notification, line details
like Caller ID, and menu items.
Scrolling
To scroll through a menu or list, press up or
down on the Navigation buttons then Select
using the center button.
Transfer
Redial the last number
Press the Redial
button to redial the last
number entered on your phone.
1.
2.
Enter a number when the phone is idle.
Lift the handset or press the Speakerphone
Answer a Call
New call indicators:
•
•
•
A flashing amber line button
An animated icon and caller ID
A flashing red light on your handset
To answer the call, lift the handset, or press
Features
the Speakerphone
When your phone is off-hook, the center Select
Call Waiting
button on the navigation bar acts as a
feature button. Use this button to access
additional features on your phone, such as
voicemail and call forward.
1.
2.
3.
Dial on-hook
button to complete the call.
A scroll bar on the screen indicates your
relative position within a list.
Cisco IP Phone 3905
button.
If you are talking on the phone when you get
another call, a message appears briefly on the
phone screen. Press the Hold
button to
place your current call on hold and answer the
incoming call. Use Hold and the Navigation
buttons to toggle between active calls.
Hold
Press the Hold
button. The hold icon
appears next to the call information in the
display. To resume a call from hold, press the
Hold
button a second time.
From a connected call (not on hold), press
the Transfer
button.
Enter the transfer recipient’s phone
number.
Press the Transfer button immediately to complete a blind
transfer, or wait for the recipient to answer and announce
the
transfer prior to pressing the Transfer
button to complete the transfer.
Note: To transfer a caller directly to another
person’s Cisco voicemail box, press the
Transfer
button, then press the
(star
key), then enter the five digit extension, and
then press the Transfer
button a second
time.
Conference
1.
2.
3.
From a connected call (not on hold), press
and release the hook switch to get dial
tone.
Dial the next participant’s phone number.
Press and release the hook switch again, either before or
after the party answers.
The conference begins.
The conference ends when all participants hang
up. To drop the last person added to the
conference while maintaining the call with the first
participant, press and release the hook switch
again.
Cisco IP Phone 3905
Voicemail
When you receive a new voicemail message,
you will notice these three message indicators:
•
•
•
A solid red light on your handset
A stutter dial tone (for visually impaired
users)
Message icon on your phone display
Cisco IP Phone 3905
Checklist for migrating to Cisco
1.
2.
Listen to Messages
1.
2.
Press the Features
button.
Use the Navigation buttons to select to
3.
Voice Mail in the display.
3.
4.
Or, dial 45111.
Follow the voice prompts to listen to your messages.
Listen to Messages Outside the Office
1.
2.
3.
Call 765-494-5111.
When voicemail answers, you will be asked to enter your
ID (your 10-digit phone number), then #.
Next, enter your PIN followed by #.
Voicemail Enrollment from Your Phone
1.
2.
Press the Features
button.
Use the Navigation buttons to select to
Voice Mail in the display.
3.
4.
5.
Or, dial 45111.
Enter the temporary, one time PIN 12345, then press #.
The voicemail system tutorial will guide you through the
initial set up process.
•
•
•
This will include record your name
Record your primary greeting
Change your temporary PIN
4.
Your voicemail greetings and messages will not migrate
to the new Cisco VOIP phone system. Follow the
‘Voicemail Enrollment from Your Phone’ instructions to
setup your new Cisco voicemail box. You can do this as
soon as your Cisco phone is installed at your desk.
Depending on your building activation, you may have
some time where both your old phone and new phone are
on your desk at the same time. You can use your new
Cisco phone to place calls to become familiar with the
new phone features. However, people who call you will
still ring to your old phone until your activation time.
Once your phone is activated, your old phone will no
longer work. At this point, inbound calls will ring to your
new Cisco phone. Once this has happened, we
recommend dialing the old voicemail system once from
your Cisco phone to ensure you do not miss any
voicemail messages during this transition. You can reach
the old voicemail system by dialing 40553.
If you have any accessories such as long handset cables,
shoulder rests, or headsets, please move these from your
old phone to your new phone once your new phone is
activated.
Headsets
If you use a headset, please ensure
compatibility with your new Cisco phone
by reviewing the headset information on
the VOIP Rollout webpage link shown
below.
Support Information
VOIP Phones Rollout Project Information Site
(https://www.itap.purdue.edu/telecommunications/
rollout) For additional support, call 44444.
Self Service Portal Links
Self Service My Phones Portal Page
(https://myphone.voip.purdue.edu/)
Cisco Voicemail Web Inbox
(https://voicemail.voip.purdue.edu/)
Cisco IP Phone 3905
Quick Reference Guide
CISCO 3905 IP Phone
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