General Operation Manual - KYOCERA Document Solutions

KM-4800w
General Operation Manual
Please read the General Operation Manual before using this machine. Keep it close to the machine for
easy reference.
TABLE OF CONTENTS
Chapter 1
Before Use
1. 1
Originals Prohibited from Duplication
Page
1- 2
1. 2
Features
1- 3
1. 3 Specifications
1. 3. 1 General
1. 3. 2 Printer part
1. 3. 3 Scanner part
1111-
1. 4 Appearance
1. 4. 1 Front view
1. 4. 2 Rear view
1- 7
1- 7
1- 8
1. 5
1- 9
Specifications for the Scan Original
1. 6 Specifications for the Printing Paper
1. 6. 1 Papers not available to use
1. 6. 2 Keeping the paper in the custody
1. 6. 3 Measures against environmental condition
Chapter 2
4
4
5
6
1- 12
1- 12
1- 13
1- 14
Basic Operations
2. 1
Turning on the Machine
Page
2- 2
2. 2
Turning off the Machine
2- 3
2. 3
Replacement of Roll Paper
2- 4
2. 4
Replacement of Toner Cartridge
2- 9
2. 5
Set of Cut Sheet Paper to the Bypass Feeder
2- 13
2. 6
Copying
2- 14
2. 7
Emergent Stop of Scan or Copy
2- 15
2. 8
Dehumidifying the Roll Paper (Option)
2- 16
Chapter 3
Error Correction
3. 1 Operator Call Errors
3. 1. 1 Paper jam
3. 1. 1. 1 Paper jam in the Roll Deck. Set the roll paper correctly.
3. 1. 1. 2 Paper jam in the bypass feeder. Remove the paper.
3. 1. 1. 3 Paper jam in internal area. Open the cover, and remove the paper.
3. 1. 1. 4 Paper jam in exit area. Open the cover, and remove the paper.
3. 1. 1. 5 Original Jam. Open the cover, and remove the original.
3. 1. 2 Open errors
3. 1. 2. 1 Cover is open. Close the Cover. or Printer is starting up.
(1)
Page
3- 2
3- 2
3- 2
3- 5
3- 6
3- 7
3- 10
3- 11
3- 11
3. 1. 2. 2 Roll Deck is open. Close the Roll Deck.
3. 1. 2. 3 Close the scanner cover.
3. 1. 3 Other messages
3. 1. 3. 1 Set XX roll paper to the Roll Deck.
3. 1. 3. 2 Set a paper to the bypass feeder.
3. 1. 3. 3 Toner empty. Replace the toner cartridge.
3. 1. 3. 4 In Warm Sleep Mode
3. 1. 3. 5 In Power Save Mode
3. 2
Service Call Errors
Chapter 4
3- 12
3- 13
3- 14
3- 14
3- 14
3- 15
3- 15
3- 16
3- 17
Maintenance
Page
4- 2
4- 2
4- 4
4- 6
4. 1 Cleaning of Each Part
4. 1. 1 Scanner Unit
4. 1. 2 Print Engine
4. 1. 3 Operation Panel
(2)
Chapter 1
Before Use
1. 1
Originals Prohibited from Duplication
page
1- 2
1. 2
Features
1- 3
1. 3 Specifications
1. 3. 1 General
1. 3. 2 Printer part
1. 3. 3 Scanner part
1111-
1. 4 Appearance
1. 4. 1 Front view
1. 4. 2 Rear view
1- 7
1- 7
1- 8
1. 5
1- 9
Specifications for the Scan Original
1. 6 Specifications for the Printing Paper
1. 6. 1 Papers not available to use
1. 6. 2 Keeping the paper in the custody
1. 6. 3 Measures against environmental condition
1-1
4
4
5
6
1- 12
1- 12
1- 13
1- 14
Chapter 1 Before Use
1. 1
Originals Prohibited from Duplication
It is not necessarily allowed to copy every kind of original.
You may be punished by the law if only you possess the copy of some kind of original.
We recommend you to consider enough before you copy such original.
[Originals prohibited from copying by the law]
1. It is not allowed to copy Currency (Bill, Money, Bank Note, etc.), Government issued
Negotiable Instruments (National Bonds, Security, Local Debt Bonds, etc.).
2. It is not allowed to copy Foreign Currency or Foreign Negotiable Instruments.
3. It is not allowed to copy unused postal stamps or government postcards without permission
to make replica from Government.
4. It is not allowed to copy Government issued revenue stamps, certificate stamps which are
prescribed by Liquor Tax Act or the Commodity Tax Act.
[Special items to be cared]
1. It is warned by the government to copy private issued securities (stock certificate, draft,
check, goods ticket, etc.), commutation ticket or book of tickets, excluding that some specific
company copies such originals as many as it requires for its own business.
2. We recommend you not to copy freely such originals as government issued passport, public
or private issued licenses, automobile inspection certification, IDs and tickets like pass or
meal.
Reference Law
Regulations to control fake currency and
Bond.
Control Law against Forged & faked
Foreign Currency, Bill, Bank Note and Bond
Forged postal stamps control law
Forged revenue stamps control law
Currency similarity securities Control Law
Prohibited items to copy
Currency (Bill, Money, Bank Note, etc.),
Government issued Negotiable Instruments
(National Bonds, Security, Local Debt Bonds,
etc.)
Foreign Currency or Foreign Negotiable
Instruments
Unused postal stamps or government postcards
Government issued revenue stamps, and
certificate stamps prescribed by Liquor Tax Act
or Commodity Tax Act
Private issued securities (stock, draft, check,
goods ticket, etc.), commutation or book tickets
[Originals protected by the copyright]
It is prohibited to copy such originals as book, music, paintings, printed copy, maps, drawings,
movie and pictures which are protected by the copyright, except for personnel or family use or
similar purpose.
1-2
Chapter 1 Before Use
1. 2
Features
(1) KM-4800w is a Multi-Function Printer for scan, copy and print large format documents. Some of
these features may be optional.
(2) The operation speed is 80mm/s (5.8 D / minute landscape).
(3) The maximum print width is 914mm (36 inches) wide, and the minimum one is 210mm or 8.5”.
The maximum print length is 6,000mm (19.7 feet) (for 36 inch wide media), and the minimum
one is 210mm or 8.5 inches.
(4) 600dpi Print Head and optimum Image Process System realize the highest image quality.
(5) The print image is more stabilized by adoption of minute toner for mono-component
development.
(6) The combination of a unique development system and mono-component minute toner can
produce a high definition line, distinctive greyscale and consistent solid black.
100% of toner can be used as this development system generates no Waste Toner.
(7) The following upgrade options are assigned.
Roll 2 Unit
Dehumidify Heater
1-3
Chapter 1 Before Use
1. 3
Specifications
1. 3. 1
General
Subject
Model
Configuration
Power consumption
(Maximum)
Power consumption
(Low power mode)
Acoustic noise
Ozone
Dimensions
Weight
Environmental condition
for usage
Interface
Input power
Specification
KM-4800w
Console
US model: 1,440W
Europe/Asia model: 1,680W
(Including Scanner & Controller Unit)
US model: 43.6W
Europe/Asia model: 49.8W
Idling
Max. 60db
Printing
Max. 65db
Impulse sound
Max. 70db
EN ISO 7779
Max. 0.05ppm (Measurement method under UL Standard)
1485mm (Width) x 746 (Depth) x 1255mm (Height)
(Angle of Operation Panel is 60 degrees and Trays are installed)
About 485lbs (219kg) (1 roll)
About 511lbs (232kg) (2 roll)
(Temperature)
50 to 89.6 F (10 to 32 degrees Centigrade)
(Humidity)
15 to 80% RH
Network Interface (10 BASE-T / 100 BASE-TX)
In the US
: 120V plus/minus 10%, 50/60Hz, 12A
In Europe : 220-240V plus 6% or minus 10%, 50/60Hz, 7A
NOTE
The above specifications may change without notice.
1-4
Chapter 1 Before Use
1. 3. 2
Printer part
Subject
Printing method
Photoreceptor
Print speed
Print head
Resolution of print head
Print width
Print length
Specification
LED Array Electro photography
Organic Photoconductive Drum
80mm per second
(Inch)
3.4ppm/E 5.8ppm/D Landscape
(Metric)
3.3ppm/A0 5.6ppm/A1 Landscape
LED Array
600dpi x 600dpi
Maximum
36” or 914mm
Minimum
11” or 297mm (roll media)
8.5” or 210mm (cut sheet)
Maximum
(Standard)
19.7ft (6,000mm) for 36” / A0 wide (plain paper)
or “5 x Standard length” (plain paper)
“2 x Standard length” (tracing paper)
“1 x Standard length” (film)
(Option)
75ft (24,000mm)
Minimum
8.5” or 210mm
NOTE
If the print is longer than 6,000mm, its image quality or the
reliability of paper feeding is not guaranteed.
Warm up time
First print time
Fusing method
Development method
Media
Storage of consumables
Shorter than 5 minutes
(At 23oC, 60%RH, the rated voltage, and plain paper is used)
18 seconds (D Landscape)
(At 23oC, 60%RH, the rated voltage, and plain paper is used)
Heat and Pressure Rollers
Dry type non-magnetic mono-component toner
(Recommended Media)
Plain Paper
64 to 80g/m2 US Bond (PB-20)
Tracing Paper
US Vellum (XV-20)
Film
4MIL (PF4DME)
(Toner cartridge)
Store the cartridge within the temperature range from 0 to
35 degrees Centigrade and within the humidity range from 35
to 85% RH.
NOTE
The above specifications may change without notice.
1-5
Chapter 1 Before Use
1. 3. 3
Scanner part
Subject
Scanning method
Light source
Setting of original
Starting point of scan
Scan width
Scan length
Margin area
Optical resolution
Digital resolution
Original transportation
Transportable original
thickness
Specification
Contact Image Sensor (CIS)
(5 pieces of A4 sized CIS)
LED (R/G/B)
Face up
Center
Max: 914.4mm (36”)
Min : 279.4mm (11”)
Max: 6,000mm (19.7ft) (Including the margin area)
Min : 210mm (8.3”) (Including the margin area)
3mm from leading, trailing and both side edges
600dpi
600, 400, 300, 200, 100dpi
Sheet through type
Max. : 0.60mm
Min. : 0.05mm
NOTE
If the thickness is thinner than 1.6mm, it can be transported.
But we will not guarantee the image quality and reliability of
original transportation.
Scanning speed
65 mm per second
NOTE
The above specifications may change without notice.
1-6
Chapter 1 Before Use
1. 4
Appearance
1. 4. 1
Front view
7
5
6
4
8
3
2
9
1
10
11
No.
1
2
3
4
5
6
7
Name
Main Switch
Original Guides
Operation Panel
Emergent Stop Button
Original Tray
Scanner Unit
Toner Hatch
(Original Table)
8
9
10
Engine Unit Open Lever
Bypass Feeder
Roll Deck
11
12
Print Tray
Counter
12
Function
Turns on/off the machine.
Guides the original to the Scanner Unit straight.
Makes copy/scan operations.
Stops copying or scanning emergently.
Receives the original ejected from the Scanner Unit.
Reads the image pattern of original in scan and copy.
Open the Toner Hatch (Original Table) to access the
Toner Cartridge.
Put the original here and feed it into the Scanner Unit in
scan or copy.
Opens the Engine Unit.
Feeds a cut sheet paper.
Holds the roll paper.
(1 roll paper can be set normally. 2 roll papers are
available is optional Roll Deck 2 is provided.)
Receives the prints (copies) ejected from the Copy Exit.
Counts the total amount of prints.
1-7
Chapter 1 Before Use
1. 4. 2
Rear view
1
2
3
4
5
No.
1
2
3
4
5
6
Name
Exit Cover
LAN Port
Dehumidify Heater Switch
(Option)
Breaker
Inlet Socket
Print Guide Trays
6
Function
Open the Exit Cover to access the paper jam.
Connects the KM-4800w to the network.
(Do not connect telephone line.)
Turns on the Dehumidify Heater.
Connect the Power Cord.
Shuts off the AC power.
Guide the prints to the Print Tray.
1-8
Chapter 1 Before Use
1. 5
Specifications for the Scan Original
A scan original must satisfy the following specifications.
Thickness
Width
Length
0.05mm to 1.6mm
279.4mm to 914.4mm
(11” to 36”)
210mm to 6,000mm
Do not scan the following kinds of original, because you may damage the original or scanner itself!
Sticked with paste
Paste
Torn
Folded (Leading edge)
So much curled
(Diameter is smaller than
50mm.)
1-9
Chapter 1 Before Use
Not square
Wet image
Wet
Made of metal or fabric
Metal
Fabric
Clipped
Stapled
Patched
Clipped or stapled
1-10
Chapter 1 Before Use
Rough surface
(Carbon paper for example)
Rough surface
Punched
1-11
Chapter 1 Before Use
1. 6
1. 6. 1
Specifications for the Printing Paper
Papers not available to use
Do not use the following kinds of printing paper because you may damage the print engine!
So much curled paper
Folded paper
Creased paper
Torn paper
Punched paper
1-12
Chapter 1 Before Use
Paper that has already been
used for printing
Very slippery paper
Very sticky paper
Very thin and soft paper
OHP Film
CAUTION
Do not use the paper with staple, or do not use such conductive paper as aluminium foil and
carbon paper.
The above may result in a danger of fire
NOTE
(1) Print image may become light if printed on a rough surface of the paper.
(2) Print image may become defective if the print paper has an excess curl.
(3) It will become a cause for paper mis-feed, defective print image or paper creasing if you
use a paper that does not satisfy the specification.
(4) Do not use a paper of which surface is very special, such as thermal paper, art paper,
aluminium foil, carbon paper and conductive paper.
(5) Do not use papers with unpacked (exposed in high / low temperature & humidity) in a
long period. Such papers may result in mis-feed, defective image or paper creasing.
(6) Tracing paper exposed to air over a long period tends to cause a defective printing.
Removing one round on the surface of the tracing roll paper from the beginning is
recommended.
Refer to [2.3 Replacement of Roll Paper] on page 2-8.
1. 6. 2
Keeping the paper in the custody
Keep the paper in the custody taking care of the following matters.
1.
2.
3.
4.
Do not expose the paper to the direct sunlight.
Keep the paper away from high humidity. (It must be less than 70%)
Put the paper on a flat place
If you will keep the paper in the custody, which you have already unpacked, put it into the
polyethylene bag to avoid the humidity.
1-13
Chapter 1 Before Use
1. 6. 3
Treatment against environmental condition
Take a necessary treatment according to the environmental condition as shown below.
Humidity(%)
Low
Possible problem
“Void of image”, “crease of paper” and
other problems occurs when you print
with plain paper and tracing paper.
“Void of image” occurs when you print
with tracing paper.
40%
70%
“Void of image” occurs when you print
with plain paper and tracing paper.
“Void of image”, “crease of paper” and
other problems occurs when you print
with plain paper and tracing paper.
High
Necessary treatment
1. Install the humidifier in the room, and
humidify the room air.
2. Remove the paper from the machine
right after the completion of print, and
keep it in a polyethylene bag.
If you will not make print soon, remove
the tracing paper from the machine and
keep it in a polyethylene bag.
Remove the paper from the machine after
everyday use, and keep it in a
polyethylene bag.
If you will not make print soon, remove
the tracing paper from the machine and
keep it in a polyethylene bag.
1. Turn on the Dehumidify Heater.(if
installed)
2. Remove the paper from the machine
right after the completion of print, and
keep it in a polyethylene bag.
NOTE
(1) The machine is not equipped with the Dehumidify Heater initially as it is an optional part.
(You need to purchase it separately.)
Turn it on when the humidity is higher than 65%.
Refer to [2. 8 Dehumidifying Roll Paper] on page 2-16.
(2) “Void of image” and “crease of paper” are the most popular problem you will encounter
when the humidity condition is very high or very low.
Normal Print
Crease of paper
If the media is humidified;
Normal Print
Void of image
If the media is humidified;
1-14
Chapter 1 Before Use
Chapter 2
Basic Operations
2. 1
Turning on the Machine
page
2- 2
2. 2
Turning off the Machine
2- 3
2. 3
Replacement of Roll Media
2- 4
2. 4
Replacement of Toner Cartridge
2- 9
2. 5
Set of Cut Sheet to Bypass Feeder
2-13
2. 6
Copying
2-14
2. 7
Emergent Stop of Scan or Copy
2-15
2. 8
Dehumidifying Roll Paper (Option)
2-16
2-1
Chapter 2 Basic Operations
2. 1
Turning on the Machine
1. Plug the machine into an exclusive wall outlet.
WARNING
(1) Do not handle the Power Plug with wet hands, or you may receive an electrical shock.
(2) Make sure to earth the machine for safety.
(3) Do not plug the printer into a multi-wiring connector in which other devices are
plugged. It may overheat the outlet and may result in a fire.
(4) The outlet must satisfy the following conditions.
In U.S.A. : 120V plus/minus 10%, 50/60Hz and 15A
In Europe : 220-240V plus 6% or minus 10%, 50/60Hz and 10A
2. Press the Power Switch on the right side of the KM-4800w to turn on the machine.
Power Switch
Press “ | ” side.
3. The Ready Indicator lights when the KM-4800w gets ready.
Make a copy, print or scan when it gets ready.
NOTE
All or part of the scan function is optional.
!
When the main switch is turned ON, it takes approximately 20 seconds for the LCD
recovery. Please do not turn OFF the main switch during this period.
2-2
Chapter 2 Basic Operations
2. 2
Turning off the machine
1. Press the Power Switch on the right side of the KM-4800w to turn off the machine.
Power Switch
Press “
” side.
CAUTION
Do not unplug the KM-4800w for 1 minute after turning it off.
The Controller Unit requires 1 minute to completely shut down after you switch off the
KM-4800w.
2-3
Chapter 2 Basic Operations
2. 3
Replacement of Roll Media
NOTE
(1) Note that a paper jam tends to occur at the time of roll end.
(2) Roll 2 shown in this section is optional.
Reference
This section describes how to install a roll media to Roll Deck 1.
The same procedure is applied to Roll Deck 2, unless otherwise noted.
1. Open Roll Deck (1) and remove an empty roll core (2).
2
2
1
2. Raise the lever (3) on Flange (4) and remove 2 Flanges (4) from the roll core (2).
2
3
4
4
3. Move a right Slide Guide (5) to match your roll media’s width.
The right and left Side Guides will automatically move together.
5: Roll 2
Hold here to slide
5
5: Roll 1
2-4
Chapter 2 Basic Operations
4. Insert each Flange (4) into both ends of the roll media core to be installed.
4
NOTE
(1) Fully insert Flange into the roll media core so that the inside rim of Flange evenly touches
the side face of the roll media.
Inside Rim
Inside Rim
Gap
Correct: Fully inserted
Wrong: not touching roll side
(2) Flange has Stoppers (6) with sharp edge.
Be sure not to touch them.
6: (back)
6
5. Push both the levers (3) down in either way. Position them flat against Flange to secure the roll
media.
3
3
2-5
Chapter 2 Basic Operations
6. Lift the roll media by holding both Flanges. Lower Flanges onto Slide Guides (5) in Roll Deck.
5
NOTE
(1) Note the rewinding direction.
Rear: Deck back
Rear: Deck back
Front: to Guide Plate
Front: to Guide Plate
Correct: Edge comes from bottom
Wrong: Edge comes from top
(2) The outside rim (7) of Cap Assy should meet the black triangle (8) marked on Slide
Guide. Otherwise the roll media may fall in Roll Deck or result in an incorrect media
feeding.
8
8
7
7
Correct
Wrong
2-6
Chapter 2 Basic Operations
7. Insert the leading edge of the roll media under Guide Plate (9) until it touches the feeding roller.
Rotate Feed Knob (10) clockwise so that the feeding rollers catch the leading edge.
9
9
10
NOTE
In case of Roll 2, rotate the Paper Feeding Knob
of rear side (11).
11
8. When the feeding rollers catch the paper, hold and pull the dent part (12) to the arrow direction
to open the paper guide, and rotate the Paper Feeding Knob (10) until the leading edge comes
out from the slit about 10cm.
Leading edge
12
10
2-7
Chapter 2 Basic Operations
9. Slide the Cutter Knob (13) fully from one side to another side to cut the leading edge.
Remove the paper portion after cutting.
13
13
NOTE
Slide the Cutter Knob completely until stopped at the end, or a paper jam occurs.
13
13
Correct
Wrong
10. Close Roll Deck.
NOTE
Make sure to close the Roll Deck firmly until locked at the correct position.
A paper jam may occur if not locked firmly.
2-8
Chapter 2 Basic Operations
2. 4
Replacement of Toner Cartridge
1. Open the Toner Hatch (Original Table) (1).
1
2. Slide the green Lever (2) to the right to unlock the Toner Cartridge.
(Lever (2) is held automatically.)
2
2-9
Chapter 2 Basic Operations
3. Pressing down the Cartridge Lock Lever (3), turn
the body (4) of cartridge to the arrow direction until
it stops.
(You can close the toner supply hole of the
cartridge firmly by this treatment.)
3
4
NOTE
The toner may drop from the toner supplying
hole, and it may scattered into the machine or
on the floor if you remove the Toner Cartridge
without closing the toner supplying hole (5).
4. Pressing down the Cartridge Lock Lever (3), bring
up the left side of the Toner Cartridge first , and
then remove the whole cartridge from the machine.
2-10
5
3
Chapter 2 Basic Operations
5. Shake the new Toner Cartridge several times left
and right to make the toner smooth.
6. Pressing down the Cartridge Lock Lever (3), fit the pin (6) on the left side of cartridge to the
groove (7) on the machine side.
6
3
7
NOTE
Please confirm that the Cartridge Lock Lever (3) firmly locks the Toner Cartridge at the
correct position. (It must be at a level position.)
Good
No good
Press down completely.
2-11
Chapter 2 Basic Operations
7. Turn the body (4) of the cartridge in one revolution to the arrow direction to open the toner
supplying hole. Confirm that the projection (8) if fitted into the notch (9).
(You may feel tight when rotating the body (4).)
8
9
4
NOTE
The Lever (2) may not lock the cartridge at this point of time, as it rotates and locks the
cartridge automatically when Toner Hatch (Original Table) is closed.
2
8. Close the Toner Hatch (Original Table) (1).
1
2-12
Chapter 2 Basic Operations
2. 5
Set of Cut Sheet to Bypass Feeder
1. Open the Bypass Feeder (1).
1
2. There are several size markings on the table of Bypass Feeder which indicate possible feed
positions.
Place the cut sheet paper on the table between its concerning size markings then insert it into
the Bypass Feeder.
When the leading edge touches the feeding roller, the machine automatically carries and sets
the paper at the proper position.
NOTE
As a curly cut sheet will cause a mis-feed, straighten the sheet as far as possible before
printing. And set the sheet in “curl down” direction as a mis-feed can be avoided. “Curl up”
sheets tend to result in a mis-feed.
Correct (curl down)
Incorrect (curl up)
2-13
Chapter 2 Basic Operations
2. 6
Copying
1. There are several size markings on Original Table which indicate possible feed positions.
Line up Original Guides (1) with the proper markings according to the original width.
1
2. Place the original on the Original Table with face up.
Then insert it under the Scanner Unit along with Original Guides.
When the leading edge touches the original feeding roller, the machine automatically carries
and sets the original at the proper position.
Scan starts automatically.
NOTE
(1) You need to press the Start Key on the
Operation Panel to start copying if the Auto
Start is OFF.
Start Key
(2) It the original is curled “up”, stretch the original well to make it be out of curl before setting
to the scanner.
2-14
Chapter 2 Basic Operations
2. 7
Emergent Stop of Scan or Copy
Press the Emergent Stop Button (1) on the Scanner Unit if you will stop scanning or copying
emergently in the middle.
1
NOTE
The original is stopped at the time you press the Emergent Stop Button.
The printing paper is cut at the same time and it is ejected.
NOTE
Do not pull back or hold down the original on Original Table as an attempt to stop feeding it
through Scanner Unit.
2-15
Chapter 2 Basic Operations
2. 8
Dehumidifying Roll Paper (Option)
If the roll paper is humidified, it may cause several kinds of poor quality.
Poor quality you will experience most will be “crease of paper” and “void of image”.
Crease of paper
Normal Print
If the media is humidified ;
Void of image
Normal Print
If the media is humidified ;
Turn on the Dehumidify Heater if the room air is so humidified (higher than 65%) to prevent the
above kinds of poor quality.
You may be able to fix the above kinds of problem.
NOTE
The machine is not equipped with the Dehumidify Heater initially as it is an optional part.
Purchase the Dehumidify Heater separately and install to the machine if necessary.
Ask to the service personnel for the detail.
To turn on the Dehumidify Heater, press the H side of the Dehumidify Heater Switch on the back of
the machine. (Press its L side to turn off.)
H (ON)
L (OFF)
Dehumidify Heater Switch
2-16
Chapter 2 Basic Operations
Chapter 3
Error Correction
3. 1 Operator Call Errors
3. 1. 1 Paper jam
3. 1. 1. 1 Paper jam in the Roll Deck. Set the roll paper correctly.
3. 1. 1. 2 Paper jam in the bypass feeder. Remove the paper.
3. 1. 1. 3 Paper jam in internal area. Open the cover, and remove the paper.
3. 1. 1. 4 Paper jam in exit area. Open the cover, and remove the paper.
3. 1. 1. 5 Original Jam. Open the cover, and remove the original.
3. 1. 2 Open errors
3. 1. 2. 1 Cover is open. Close the Cover. or Printer is starting up.
3. 1. 2. 2 Roll Deck is open. Close the Roll Deck.
3. 1. 2. 3 Close the scanner cover.
3. 1. 3 Other messages
3. 1. 3. 1 Set XX roll paper to the Roll Deck.
3. 1. 3. 2 Set a paper to the bypass feeder.
3. 1. 3. 3 Toner empty. Replace the toner cartridge.
3. 1. 3. 4 In Warm Sleep Mode
3. 1. 3. 5 In Power Save Mode
Page
3- 2
3- 2
3- 2
3- 5
3- 6
3- 7
3- 10
3- 11
3- 11
3- 12
3- 13
3- 14
3- 14
3- 14
3- 15
3- 15
3- 16
3. 2
3- 17
Service Call Errors
3-1
Chapter 3 Error Correction
3. 1
3. 1. 1
Operator Call Errors
Paper jam
When a paper jam occurred, any of the following messages will be displayed.
•
•
•
•
•
Paper jam in paper the Roll Deck. Set the roll paper correctly.
Paper jam in the bypass feeder. Remove the paper.
Paper jam in internal area. Open the cover, and remove the paper.
Paper jam in exit area. Open the cover, and remove the paper.
Original Jam. Open the cover, and remove the original.
3. 1. 1. 1
Paper jam in the Roll Deck. Set the roll paper correctly.
“Paper jam in the Roll Deck” is displayed when the roll paper is mis-fed in the Roll Deck.
1. Open the Roll Deck, and then rewind the roll paper.
3-2
Chapter 3 Error Correction
2. Insert the leading edge of roll paper under the Guide Plate (1) until the edge touches the
feeding roller.
Then rotate the Paper Feeding Knob (2) clockwise so that the feeding rollers catch the roll
paper.
1
1
2
NOTE
(1) If the leading edge is extremely torn or
folded, cut it off with a cutter or scissors.
(2) Rotate the Paper Feeding Knob of rear side
(3) for the Roll 2.
3
3. When the feeding rollers catch the paper, hold and pull the dent part (4) to the arrow direction
to open the paper guide, and rotate the Paper Feeding Knob (2) until the leading edge comes
out from the slit about 10cm.
Leading edge
4
2
3-3
Chapter 3 Error Correction
4. Slide the Cutter Knob (5) one side to another side to cut the leading edge.
Remove the paper portion after cutting.
5
5
NOTE
Slide the Cutter Knob completely until stopped at the end, or a paper jam occurs.
13
13
Correct
Wrong
5. Close Roll Deck.
NOTE
Make sure to close the Roll Deck firmly until locked at the correct position.
A paper jam may occur if not locked firmly.
3-4
Chapter 3 Error Correction
3. 1. 1. 2
Paper jam in the bypass feeder. Remove the paper.
“Paper jam in the bypass feeder” is displayed when the cut sheet paper is mis-fed in the Bypass
Feeder.
1. Pull up the Engine Unit Open Levers (1) to open the Engine Unit.
1
2. Remove the paper just pulling it frontward.
3. Close Engine Unit firmly.
3-5
Chapter 3 Error Correction
3. 1. 1. 3
Paper jam in internal area. Open the cover, and remove the
paper.
“Paper jam in internal area” is displayed when the paper is mis-fed in internal area of the machine.
1. Pull up the Engine Unit Open Levers (1) to open the Engine Unit.
1
2. Remove the mis-fed paper.
3. Close Engine Unit firmly.
3-6
Chapter 3 Error Correction
3. 1. 1. 4
Paper jam in exit area. Open the cover, and remove the paper.
“Paper jam in exit area” is displayed when the paper is mis-fed in the exit area.
1. Pull up the Engine Unit Open Levers (1) to open the Engine Unit.
1
3-7
Chapter 3 Error Correction
2. Check the position of the paper in the machine.
If the paper is accessible from the front side as the
right photo, go to the following procedure 3.
If the paper is impossible to access from the front side because the end of paper is deep in the
machine as the following photo, go to the following procedure 4.
Paper
3. Simply pull out the paper to the front side when
accessible from the front side.
3-8
Chapter 3 Error Correction
4. If the paper is not accessible from the front side, hold both handles (2) and open the Exit
Cover (3).
3
2
5. Remove the paper pulling to the rear side.
6. Close Exit Cover (3) and Engine Unit firmly.
3
WARNING
Do not touch any part in the Exit Cover because some parts are extremely hot, or you will be
burnt.
Also be careful not to get burnt when you touch the printing paper as it may be very hot.
NOTE
Toner may be sticking on the Fuser Roller after removing the mis-fed paper.
This toner may be fused onto the next printing paper.
3-9
Chapter 3 Error Correction
3. 1. 1. 5
Original Jam. Open the cover, and remove the original.
“Original jam” is displayed when the original is mis-fed in the Scanner Unit.
1. Open the Scanner Unit pulling up the Levers (1), and then remove the original.
1
2. Gently press Scanner Unit down and firmly close it.
NOTE
Press down Scanner Unit on both side to close it.
Do not close it by pressing only one side down.
3-10
Chapter 3 Error Correction
3. 1. 2
Open errors
When any cover or unit of the machine is open, any of the following messages will be displayed.
•
•
•
Cover is opened. Close the Cover. or Printer is starting up.
Roll Deck is open. Close the Roll Deck.
Close the scanner cover.
3. 1. 2. 1
Cover is open. Close the Cover. or Printer is starting up.
“Cover is open” is displayed when either Engine Unit or Toner Hatch (Original Table) is open.
This message is also displayed when the machine is in the middle of starting up.
1. Check if the Engine Unit is closed (locked) firmly.
If not, close it firmly.
NOTE
The Engine Unit may be opened slightly
(unlocked) even if it looks closed firmly.
Engine Unit
2. Check if the Toner Hatch (Original Table) is closed
firmly.
If not, close it firmly.
NOTE
The Toner Hatch (Original Table) may be
opened slightly even if it looks closed firmly.
Toner Hatch
(Original Table)
3. If the same error message is displayed although both Engine Unit and Toner Hatch (Original
Table) are closed firmly, the machine is in the start up process.
Wait for a while until the error message disappears automatically.
3-11
Chapter 3 Error Correction
3. 1. 2. 2
Roll Deck is open. Close the Roll Deck.
“Roll Deck is open” is displayed when the Roll Deck is open.
1. Check if the Roll Deck is closed firmly.
If not, close it firmly.
Roll Deck
NOTE
The Roll Deck may be opened slightly even if it looks closed firmly.
3-12
Chapter 3 Error Correction
3. 1. 2. 3
Close the scanner cover.
“Close the scanner cover.” is displayed when the Scanner Unit is open.
1. Check if the Scanner Unit is closed firmly.
If not, close it firmly.
NOTE
Press down Scanner Unit on both the sides to close it.
Do not close it by pressing only one side down.
NOTE
The Scanner Unit may be opened slightly even if it looks closed firmly.
3-13
Chapter 3 Error Correction
3. 1. 3
Other messages
The following messages will be displayed according to the situation.
•
•
•
•
•
Set XX roll paper to the Roll Deck.
Set a paper to the bypass feeder.
Toner empty. Replace the toner cartridge.
In Warm Sleep Mode
In Power Save Mode
3. 1. 3. 1
Set XX roll paper to the Roll Deck.
When “Set XX roll paper to the Roll Deck” is displayed, set the roll paper of required size to the
Roll Deck.
(“XX” stands for the paper width.)
Refer to [2.3 Replacement of Roll Paper] on page 2-4 for the way to set the roll paper.
3. 1. 3. 2
Set a paper to the bypass feeder.
When “Set a paper to the bypass feeder” is displayed, set a cut sheet paper to the Bypass Feeder.
Refer to [2.5 Set of Cut Sheet Paper to the Bypass Feeder] on page 2-13 for the way to set the cut
sheet paper.
3-14
Chapter 3 Error Correction
3. 1. 3. 3
Toner empty. Replace the toner cartridge.
When “Toner empty.” is displayed, replace the Toner Cartridge with the new one.
Refer to [2.4 Replacement of Toner Cartridge] on page 2-9 for the way to replace the Toner
Cartridge.
3. 1. 3. 4
In Warm Sleep Mode
When “In Warm Sleep Mode.” is displayed, KM-4800w is in the Warm Sleep Mode to save the
power consumption.
Reference
(1) The Warm Sleep Mode works automatically if you make no operation for the time
specified in advance.
The temperature maintained on the Fuser Unit is fallen down great degrees to save the
power consumption.
(2) The Warm Sleep Mode will be cancelled by the following 3 ways.
• Making a print from the network
• Inserting an original to the scanner
• Pressing any key on the Operation Panel
Note that it takes some minutes to recover from the Warm Sleep Mode as the
temperature of Fuser Unit must be raised again.
(Print starts when the machine gets ready.)
3-15
Chapter 3 Error Correction
3. 1. 3. 5
In Power Save Mode
When “In Power Save Mode.” is displayed, KM-4800w is in the Power Save Mode to save the
power consumption.
Reference
(1) The Power Save Mode works automatically if you make no operation for the time
specified in advance.
The machine ceases controlling the temperature of Fuser Unit completely to save the
power consumption. (Power Save Mode can save more power than Warm Sleep Mode.)
(2) The Power Save Mode will be cancelled by the following 3 ways.
• Making a print from the network
• Inserting an original to the scanner
• Pressing any key on the Operation Panel
Note that it takes some minutes to recover from the Power Save Mode as the
temperature of Fuser Unit must be raised again.
(Print starts when the machine gets ready.)
!
When the main switch is turned ON, it takes approximately 20 seconds for the LCD
recovery. Please do not turn OFF the main switch during this period.
3-16
Chapter 3 Error Correction
3. 2
Service Call Errors
You will note an error message “A significant error occurred. Call the service” on the operation
panel if the machine has the fatal error.
At this time one of the following sub messages is displayed also.
Counter Error
Cutter Error
Developer Motor Error
FPGA Error
Fuser Low temp
Fuser Motor Error
Fuser Over temp
HV Charger Error
License Key Error
Main Motor Error
PLEASE CALL YOUR TRAINED SERVICE PERSONNEL TO RESOLVE THESE ERRORS.
If any of the above errors is displayed:
1. Turn off the machine, wait approximately 30 seconds, and then turn on the machine again.
2. If the same error message is displayed, turn off the machine, and then unplug the machine
from the wall outlet.
Call your service personnel.
3-17
Chapter 3 Error Correction
Chapter 4
Maintenance
page
4- 2
4- 2
4- 4
4- 6
4. 1 Cleaning
4. 1. 1 Scanner Unit
4. 1. 2 Print Engine
4. 1. 3 Operation Panel
4-1
Chapter 4 Maintenance
4. 1
Cleaning
4. 1. 1
Scanner Unit
Clean each Scan Glass, Feeding Rollers and Guide Plates once per a week, as the scan/copy
image may become defective if these parts are dirty.
1. Confirm that the machine is turned off.
2. Open the Scanner Unit pulling up the Levers (1).
1
3. Wipe each Scan Glass (2), Feeding Rollers (3) and the inside surface with a soft cloth.
Use equal volume mixture of water and a neutral detergent.
3
2
3
2
NOTE
Do not use organic solvent, glass cleaner and anti-static spray for the cleaning.
4-2
Chapter 4 Maintenance
4. Wipe both the Feed Rollers (4) and the inside surface with a soft dry cloth.
4
4
5. Gently press Scanner Unit down and firmly close it.
NOTE
Press down Scanner Unit on both side to close it.
Do not close it by pressing only one side down.
4-3
Chapter 4 Maintenance
4. 1. 2
Print Engine
Clean Guide Plate once per a week, as the toner or paper dust may accumulates on such part
which may result in a defective print image.
1. Confirm that the machine is turned off.
2. Open the Engine Unit pulling up the Engine Unit Open Levers (1).
1
3. Wipe Guide Plate (2) (3: black rubber area) with a soft dry cloth to remove toner or paper dust.
3
2
4-4
Chapter 4 Maintenance
NOTE
(1) Photoconductive Drum (large green cylinder) right above the Guide Plate.
You need to replace the Drum if damaged, as it is a very important part in creating the
print image.
Please take care of the following matters when you make cleaning.
a.) Do not touch the drum.
Adhering a fingermark or sebum on the Drum may cause defective printing.
b.) Take off such metal accessories as watch or ring.
You will have to replace the Drum if you damage the Drum scratching with such
accessories.
c.) Do not leave the Upper Unit open for more than 10 minutes as the Drum is very
sensitive to light. (Direct sunlight is very harmful.)
Photoconductive Drum
(2) Do not use water, organic solvent and alcohol for the cleaning.
4. Close the Engine Unit.
4-5
Chapter 4 Maintenance
4. 1. 3
Operation Panel
Clean the Operation Panel once per a week.
1. Confirm that the machine is turned off.
2. Wipe the Operation Panel with a dry cloth.
NOTE
Do not use water, alcohol, organic solvent and glass cleaner for the cleaning.
4-6
Chapter 4 Maintenance
For best results and machine performance, we recommend that you use only our original supplies for
your products.
©2008
is a trademark of Kyocera Corporation
2008.7
Rev.1.0
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