CARING FOR YOUR ROBERT WELCH CUTLERY (FLATWARE) Thank you for choosing Robert Welch cutlery (flatware). Please read this important information that will help you to protect the beauty and durability of your cutlery (flatware). About Stainless Steel "Stainless" really means stain resistant and Robert Welch cutlery (flatware) is made from the finest quality, specially developed steel. Spoons and forks are made from 18/10 stainless steel with a content of 18% chrome 10% nickel. Knives are made from stainless steel with a content of 13% chrome and hardened so the blades retain a good cutting edge. How To Look After Your Robert Welch Cutlery (Flatware) Robert Welch cutlery (flatware) is dishwasher safe but it is important that you carefully follow the instructions below. However, to keep your cutlery (flatware) in the best condition, we recommend hand washing. Washing Your Robert Welch Cutlery (Flatware) In A Dishwasher - Ensure your dishwasher settings are as per the manufacturers' instructions for water hardness in your area. - Maintain salt and rinse aid levels. - Rinse cutlery (flatware) to remove all traces of food as soon as possible after use and before placing in the dishwasher. - Load the cutlery (flatware) basket loosely for good circulation. - Do not allow stainless steel to touch other metals especially sterling silver as it will leave marks on the silverware. - Avoid dishwasher detergents with any citrus additives, these can damage the surface of the stainless steel. - Avoid using short and low heat cycles when selecting your dishwasher programme. - Avoid using the rinse and hold cycle when selecting your dishwasher programme. - For best results, remove cutlery (flatware) as soon as the programme is complete and dry by hand if necessary. This is especially important for knives as they are made from a stainless steel more prone to discolouration if regularly left in a moist atmosphere. Washing Your Robert Welch Cutlery (Flatware) By Hand – Recommended - Rinse cutlery (flatware) to remove all traces of food as soon as possible after use. - Wash gently in warm soapy water with a soft cloth. - Do not soak your cutlery (flatware). - Dry thoroughly, immediately after washing. Understanding Persistent Marks Rainbows/Blueing There are numerous causes for these temporary surface blemishes. Detergents if not rinsed off and allowed to dry on the cutlery (flatware). Contact with very hot fat or foods that are high in acidity, eg vinegar, eggs etc. Pitting This affects knife blades particularly because they are made from a specially hardened steel. The natural salts and acids present in food can cause pit marks if left on for a long period. Pitting can also be caused by the salts used in the dishwashing process. Rust Marks Don't worry, stainless steel can't rust. But it can receive marks of rust from other items in your sink or dishwasher such as cast iron, steel wool or non-stainless steel implements. Chalking Chalky streaks may appear if un-softened water is left to dry on your cutlery (flatware). How To Remove Unwanted Marks Following these steps above should mean you don't experience any stubborn marks. However, if you should: - After hand-washing, clean with a branded, non-abrasive stainless steel cream cleaner using a soft cloth. - Avoid scouring with pads or abrasive cleaners, they will scratch your cutlery (flatware). - After any stain removing process, always carefully hand wash your cutlery (flatware) to remove chemical products.