p tec pilatus - PTec | DAB+ Radio

User Manual
Thank you very much for buying the Pilatus. In order to let you freely
operate the product and fully enjoy the overbalancing happiness it
brings you, we have introduced each function of the player in detail in
this user manual. Please carefully read this user manual before use and
keep for future reference.
Table of Contents
1. Network Requirement
2. Safety Precaution
3. Appearance and Key Description
4. Getting Started
5. Pilatus Functions
Main Menu
System Settings
Internet Radio
Spotify Connect
Music Player
DMR (DLNA streaming)
Extra Features
6. Troubleshooting
7. Specifications
1. Network Requirement
A broadband connection in combination with a wired/wireless access point,
router or similar network device.
The network device needs to support Ethernet (LAN) wired connection or WiFi
(802.11 b/g/n) wireless connection.
PC, tablet or smartphone with network connected. This network has to be the
same one as the Pilatus equipped with.
2. Safety Precaution
Do not drop the Pilatus and do not expose it to liquid, moisture or humidity.
These might lead to damage to the device.
If the Pilatus is moved from a cold environment into a warmer one, do let it
adapt to the new temperature before operate the device. Otherwise, it might
lead to condensation and cause malfunctions in the device.
Do not use the Pilatus in the dust environment as dust can damage the interior
electronic components and lead to malfunctions in the device.
Protect the Pilatus from strong vibrations and place it on stable surfaces.
Do not attempt to disassembly the Pilatus.
If the Pilatus is not using for a long period of time, disconnect it from the power
supply by unplugging the power plug. This is to avoid the risk of fire.
Power adapter
Only use the power adaptor delivered with the Pilatus.
The socket outlet should be installed near the Pilatus
and should be easily accessible.
Never touch the power plug with wet hands and never pull on the power cable
when pulling the plug out of the power socket.
Make sure the electrical voltage specified on the Pilatus
and its power plug is corresponding to the voltage of the
power socket. Incorrect voltage will destroy the device.
Compact discs
Use only Digital Audio CDs which have the
Mini (8cm) CDs. Use only full-size 12cm discs. Mini CDs will jam the feed
Discs which do not have a complete metallic reflection layer. Discs with a
large transparent section will not be detected and may fail to play or eject.
Disc which are extra thin or flexible. Such discs may fail to feed in or out
correctly and may jam the CD mechanism.
Never write on a CD or attach any sticker to the CD. Always hold the CD at the
edge and store it in its box after use with the label facing up.
To remove dust and dirt, breathe on the CD and wipe it with a soft, lint free
cloth in a straight line from the centre towards the edge.
Cleaning agents may damage the CD.
Do not expose the CD to rain, moisture, sand or to excessive heat.
(e.g. from heating equipment or in motor cars parked in the sun).
Risks associated with high volumes
While listening the Pilatus with headphones, always
reduce the volume before put on the headphones. After
the headphones are positioned properly, increase the
volume to the desired level.
Maintenance / cleaning
Always power off the Pilatus when cleaning it.
Never use any harsh or strong solvents to clean the Pilatus since these may
damage the surface of the device. Dry, soft cloth is appropriate, however, if the
Pilatus is extremely dirty, it may be wiped off with a slightly moist cloth. Make
sure the device is dried off after cleaning.
When you are necessary to ship the Pilatus, store it in its original package. Save
the package for this purpose.
If have to dispose the device in the future, note that it should not
be disposed with household waste. Bring it to a reception point for
the recycling of electrical devices. Consult your local authority or
retailer for recycling advice.
3. Appearance and Key Descriptions
IR receiver
2.8” TFT Screen
Earphone jack
Buttons and Reel
DAB/FM antenna
Power switch
USB port
“Software update
only” port
Play CD
Receive infrared signal from remote
3.5mm jack for AUX IN
3.5mm jack for headphone or earphone
Basic control of operation
Strengthen the DAB/FM receiver
Power on/off the internet radio
Power supply
Plug the USB drive or MP3 player for music playback
Update the software
Remote Controller
Open the battery compartment. Install the two
batteries AAA into the battery compartment,
taking care to insert it with the positive (+) on the
right place.
Risk of explosion if battery is
replaced by an incorrect type.
Dispose of used batteries according to the
Do not ingest the battery, Chemical Burn Hazard
(The remote control supplied with) This product contains a battery. If the battery is
swallowed, it can cause severe internal burns in just 2 hours and can lead to death.
Keep new and used batteries away from children.
If the battery compartment does not close securely, stop using the product and keep
it away from children.
If you think batteries might have been swallowed or placed inside any part of the
body, seek immediate medical attention.
4. Getting Started
The items enclosed in the packaging box are as follows:
Pilatus unit
Power adaptor
Audio cable with 3.5mm jack at both ends
User manual
Connect the power adaptor to the back of Pilatus and plug it into power socket.
Get the network environment ready
• For wireless WiFi
Make sure you have setup the wireless network and you have the WEP, WPA or
WPA2 security password to activate the connection.
You may also use the WPS (WiFi Protected Setup) function for easy pairing
between the network device and Pilatus. Check if the light indicators on the
network device are in appropriate status.
Switch it on from Pilatus.
At the first time operation, system asks if you want to start the Setup Wizard. Select
YES to continue the setup. Details of the Setup Wizard can be referred to Section
5.2.1 below. After choosing NO, the next screen asks if you would like to run the
wizard next time Pilatus is started.
Pilatus will automatically connect to the network that was set before when power on
to Internet Radio again. In case you desire to change the network, enter System
Setting to configure the corresponding connection. Refer to Section 5.2.1 and 5.2.3.
Press and hold
or press
on the remote control to enter standby mode.
The time, date and any active alarm times display on the screen.
Rotate the reel or Press VOL+ / VOL- on the remote control to adjust the volume.
Rotate the volume reel or press VOL- until volume level becomes 0, or direct press
MUTE to mute the sound.
Music Sharing from PC
To share the music files from PC, the following steps are done on the PC:
Connect the PC to the network.
Ensure Pilatus is powered on and connected to the same
Open the UPnP platform Windows Media Player (11 or later).
Alternatively, other platforms or server such as Windows Media
Connection may be used.
Allow to share your media to Pilatus XXXXXXXXXXXX, which is the device
name for music streaming.
Add the audio files and folders you want to share with Pilatus to the
media library.
5. Pilatus Functions
Main Menu
Under the main menu, you can select the following modes: Internet Radio, Spotify
Connect, Media Player, DAB, FM, CD, Bluetooth, AUX IN, Sleep and Alarm.
Alternatively, press
reel or press
to enter main page, move to the mode by rotating the
on the remote control.
System Settings
5.2.1 Setup Wizard
Display format
Select 12 or 24 as the time format.
The time and date can be updated manually or automatically from
DAB, FM or network.
Auto-update works with data sent over DAB, FM or the Internet. The
clock is only updated when in a corresponding mode, so it is best to select
a mode you use regularly.
DAB and FM use time signals broadcast with radio transmissions.
Network uses a time signal sent from the Internet radio portal when in any
network-connected mode.
Time zone, daylight
Set your time zone. If you country uses daylight saving and it is in
effect, turn on the Daylight savings option.
Manual update
If you set No update, the wizard prompts you to set the time and
date manually. The date and time are displayed as dd-mm-yyyy and
The active value appears as flashing. Adjust each value with the
navigate reel or
on the remote control. Once the value is set, press
the reel or ENTER (SCAN) on the remote control to continue setting with
next value.
Wlan region
Select the Wlan region to obtain the optimal Wlan connectivity:
Europe, Canada, Spain, France, Japan, Singapore, Australia, and Republic of
Scanning for the network
Pilatus is compatible with all common network protocols and
encryption methods. It searches for the available networks and list them
out for you choose.
There will be hints for the type of network – if your network device
supports WPS function, it will be [WPS] before the SSID (the name of
network device). Select the one you want to connect.
For the wireless connection, you will be asked for input encryption in
the next step.
Standard encrypted network
To enter the network’s key, use the navigate reel or direction keys on
the remote control to move the cursor through the characters and press
the reel or ENTER (SCAN) on the remote control to confirm. As each
character is selected, the key is built up near the top of the display.
There are three options accessible by tuning the navigate reel back
before the first characters – Backspace, OK and Cancel.
WPS encrypted network
WPS encrypted networks are identified by WPS at the start of the
network name when the Pilatus searches the available AP. Use one of the
following methods of connection:
Push button
Pilatus prompts you to press the connect button on the router. It
then scans for a ready Push Button Connect network and connects.
Pilatus generates an 8-digit code number which you enter into the
wireless router, access point, or an external registrar.
Skip WPS
Enter key as for a standard encrypted network.
For more information on setting up a WPS encrypted network, see
your WPS router’s instructions.
Pilatus attempts to connect to the selected network.
It will show connected if the setup is successful. If connecting fails, Pilatus
returns to a previous screen to try again.
Press the reel or ENTER (SCAN) on the remote control to quit the setup
5.2.2 Equaliser
Several preset EQ modes are available: Normal, Flat, Jazz, Rock, Movie,
Classic, Pop and News.
Also a user-defined setting is available; create your own EQ with custom bass,
treble settings.
5.2.3 Network
Network wizard
Enter to search AP SSID, then input the WEP / WPA key or
choose Push Button/Pin/Skip WPS to connect to the wireless
PBC Wlan setup
Push Button Configuration, it is to connect the AP that
supports WPS (Wi-Fi Protected Setup).
View settings
View the information of current connected network: Active
connection, MAC address, Wlan region, DHCP, SSID, IP address,
Subnet mask, Gateway address, Primary DNS and Secondary DNS.
Wlan region
Select the Wlan region to obtain the optimal Wlan
connectivity: Europe, Canada, Spain, France, Japan, Singapore,
Australia, and Republic of Korea.
Manual settings
Choose wired or wireless network connection and enable or
disable DHCP (Dynamic Host Configuration Protocol).
Network profile
Pilatus remembers the last four wireless networks it has
connected to, and automatically tries to connect to whichever one
of them it can find.
From here you can see the list of registered networks. You can
delete unwanted networks by turning and pressing the reel or
on the remote control then choosing YES to confirm
Keep network connected
If you choose to keep network connected, the WiFi will not disconnect even
you are in standby mode. Otherwise, the connection will only available. This
option allows Pilatus to be ready for DLNA streaming in any operating modes.
Details for DLNA streaming, refer to Section 5.6.
5.2.4 Time/Date
Set the time manually or auto update, time format, time zone and daylight.
5.2.5 Language
The default language is English. Change it as your preference.
5.2.6 Factory reset
A factory reset resets all user settings to default values, so that time and
date, network configuration and presets are lost. However, the Pilatus’s
current software version is maintained, as is registration with the Internet
radio portal. Internet radio favourites therefore remain unless you re-register
your Pilatus with another account on the portal website.
5.2.7 Software update
From time to time, software upgrades may be created with bug fixes and/or
additional features. You can either check manually or set Pilatus to check
periodically automatically (this is the default). If newer available software is
detected, you will be asked if you want to go ahead with an update. If you
agree, the new software is then downloaded and installed. After a software
upgrade, all user settings are maintained.
NOTE: Before starting a software upgrade, ensure that Pilatus is plugged into
a stable main power connection. Disconnecting power during an upgrade
may permanently damage the unit.
5.2.8 Info
View the firmware version and the radio ID.
5.2.9 Backlight
You may change the backlight of each environment (power on or standby) to
High, Medium or Low. And adjust the timeout duration which the radio turns
to standby backlight level when it has not been controlled.
Internet Radio
Pilatus can play thousands of radio stations and podcasts from around the world
though a broadband Internet connection.
When you select Internet radio, Pilatus directly contacts the Frontier Silicon Internet
radio portal (which is supported by v-tuner) to get a list of stations.
The portal also enables multiple lists of favourite stations that you can personalize.
If you are already listening to an Internet radio station, you can press
on the remote control to quickly return to the last visited branch of the menu
tree, rather than press and hold
to pause playing.
to go to the first menu of Internet radio
Press again to play the station.
5.3.1 Last listened
When Internet radio mode restarts, the last-listened station is selected. To
select another recently used station, enter here to select the listed station.
Most recent stations appear at the top of the list.
5.3.2 Station list
Browse Internet broadcasts that organized into different categories, Location,
Genre, Popular and New. You can also find the station with Search by
5.3.3 Favourites
Favourites are stored with the Internet radio portal, and are available
through all Internet radios registered on the same account. Before favourites
can be used, the radio has to be registered with the Internet radio portal.
To register your Pilatus, choose Station list > Help > Get access code to get
your radio’s unique portal access code first. (Do not confuse the portal
access code with the Radio ID from System settings.
Visit the portal website at www.wifiradio-frontier.com
If this is your first visit to the portal, register for a new account, entering the
following information:
access code,
your e-mail address,
radio model.
If you already have an account and wish to add an additional radio, log in to
your account and select My preferences > Add another Wi-Fi radio.
Once your radio is registered with the portal, you can immediately use the
Internet radio favourites and added stations features.
To store a playing station as a favourite, press and hold the reel or
on the remote control until the display shows ‘Favourite added’. The
station appears in the default favourites list Stations.
5.3.4 My added stations
Even though the Internet radio portal contains thousands of stations, you
may want to listen to stations not listed. You can add your own via the
5.3.5 Presets
Presets are stored in the radio and cannot be accessed from other radios.
To store an Internet radio preset, press and hold
until the display shows
the Save preset screen. Select one of the 10 presets to save the currently
playing station.
To select a preset, press
, then select one of the listed preset stations.
When a preset station is playing, it shows
of the screen.
n ( 1,
2 etc) at the bottom
on the remote control are for the use of preset station 1-10.
5.3.6 Now playing information
While the stream is playing, the screen shows its name and description. To
view further information, press
Each time you press
, another set of information is displayed,
cycle through name/description, genre/location, reliability, codec/sampling
rate, playback buffer and today’s date.
5.4 Spotify Connect
Using This Device With Spotify Connect
A better way to listen at home
Spotify Connect lets you play Spotify through your home speakers or TV, using
the Spotify app as remote.
You’ll need Spotify Premium to use Connect – see details overleaf.
Step 1. Add your device to your wifi network (see product user instructions for
Step 2. Fire up the Spotify app on your phone, tablet or PC using the same wifi
network as above.
Step 3. Play a song on Spotify and hit ‘DEVICES AVAILABLE’.
Step 4. Choose your device and your music will start playing out loud.
For more information on how to set up and use Spotify Connect please visit
The Spotify Software is subject to third party licenses found here:
Media Player
Music player mode plays audio files in MP3, WMA, WAV, AAC or FLAC format from a
computer on the local network.
If you are already playing a music file, you can press
control rather than press and hold
branch of the menu tree.
You can use
on the remote
to quickly return to the last visited
to play the previous or next track, press and hold to
rewind or fast forward. Press
return to the song list.
to play or pause. Press
to stop playback and
5.5.1 Shared media
It you have set up shared media, you should see an entry consisting of
<computer name>: <Shared media name>. If you have more than one
computer sharing media, the alternatives are listed. Select the shared media
you want to play.
From this point on, the menus are generated from the shared media server.
The first menu shows a list of media types, for example Music, Video,
Pictures and Playlists. Pilatus can only play music and playlists.
There is also a search function which finds tracks in a similar way to Internet
radio search.
From Music, there are numerous ways of selecting tracks including Genre,
Artist, Album, Composer and Rating.
Once you have found a track you want to play, press the reel or
the remote control. A short press plays the track immediately.
5.5.2 USB playback
From this point on, menus are generated from the folders on the USB device.
Browse folders with the navigate reel and
button, or direction keys
on the remote control. The display shows folder and file names (not
necessarily track names).
Once you have found a track you want to play, press the reel or ENTER (SCAN)
on the remote control. A short press plays the track immediately.
5.5.3 Repeat/shuffle
You can set to repeat tracks or play them in random order. Press
REPEAT/RANDOM on the remote control to turn on/off the repeat
Press and hold REPEAT/RANDOM to turn on/off the random function.
5.5.4 Now playing information
While a track is playing, the screen shows its track and artist. There is also a
progress bar with figures for elapsed and total track time. At the bottom of
the screen, an icon indicates UPnP or USB depending on the source. To view
further information, press
Each time you press
, another set of information is displayed,
cycling through the information:
track/artist/progress bar/track times, album, codec/sampling rate,
playback buffer and today’s date.
Album cover of the track from music server is supported, while album cover
from USB is unsupported.
DMR (DLNA Streaming)
Shared music in Section 5.5.1 is a way of music streaming which you look for the
music list and control playback from Pilatus. This topic will introduce another way to
do the music streaming which is not necessary to control playback on Pilatus.
You can share the music files from PC, Android mobile or tablet, and directly use your
PC, Android mobile, tablet or iPhone / iPad to control music playback on the Pilatus.
It is simple called DLNA streaming.
5.6.1 Control on PC
The PC system requirements for DLNA are Windows 7 and Windows Media
Player 12. Setup as below:
Firstly, share the media on your PC to Pilatus.
Control Panel > Network and Internet > Network and Sharing Center >
Media streaming options
Open Windows Media Player to enable Allow remote control of my Player.
Right click any music in the library and choose Play to Pilatus XXXXXXXXXXXX.
A box of music playback pops up for the streaming.
5.6.2 Control on Smartphone / Tablet
You may search and install any free or commercial DLNA Apps from Google
Play or Apple Store if you are using Android mobile, tablet or iPhone / iPad.
It is suggested to use BubbleUPnP on Android mobile, tablet or iPhone/iPad.
Procedures for playing shared music on the app are as follows:
Select Pilatus XXXXXXXXXXXX as the player.
Select music server and choose the music.
NOTE: Some Apps may not support streaming music from iPhone/iPod but
iPhone/iPod could still be used to control streaming music from other servers.
Some Apps may allow to play the music to multi players at the same time.
Some Apps can create a playlist if you choose several music. Study the own
instruction of the software or Apps you use to enjoy DLNA streaming if necessary.
DAB mode receives DAB/DAB+ digital radio and displays information about the
station, stream and track playing.
5.7.1 Scanning for stations
The first time you select DAB radio mode, or if the station list is empty,
Pilatus automatically performs a full scan to see what stations are available.
You may also need to start a scan manually to update the list of stations for
one of the following reasons:
o Available stations change from time to time.
o If reception was not good for the original scan, this may result in an
empty or incomplete list of available stations.
o If you have poor reception of some stations (burbling), you may wish
to list only stations with good signal strength.
To start a scan manually, choose Full scan. To scan only stations with good
signal strength, select Local scan.
Once the scan is complete, the radio shows a list of available stations.
To remove stations that are listed but not unavailable, choose Prune invalid.
Turn the navigate reel to view a list of stations and press to select. Once
selected, the station plays and the screen shows information about station,
track or show as broadcast.
5.7.2 Presets
To store a DAB preset, press and hold
until the display shows the Save
preset screen. Select one of the 10 presets to save the currently playing
To select a preset, press
briefly, then select one of the listed preset
stations. When a preset station is playing, it shows
bottom right of the screen.
n ( 1,
2 etc) at the
on the remote control are for the use of preset station 1-10.
5.7.3 Now playing information
While the stream is playing, the screen shows its name and DLS (Dynamic
Label Segment) information broadcast by the station giving real-time
information such as programme name, track title and contact details. Stereo
broadcasts are indicated with an icon at the top of the screen. To view
further information, press
Each time you press
, another set of information is displayed,
cycling through DLS text, programme type, ensemble name/frequency, signal
strength/error rate, bite rate/codec/channels and today’s date.
5.7.4 Settings
Dynamic range compression (DRC)
If you are listening to music with a high dynamic range in a
noisy environment, you may wish to compress the audio dynamic
range. This makes quiet sounds louder, and loud sounds quieter. You
can change DRC as off, low or high.
Station order
You can choose the order of the DAB station list to be either
Alphanumeric, Ensemble or Valid.
Ensemble lists groups of stations that are broadcast together
on the same ensemble. Valid lists valid stations first, alphanumerically,
then off-air stations.
FM radio mode receives analogue radio from the FM band and displays RDS (Radio
Data System) information about the station and where broadcast.
To find a station, press the reel or ENTER (SCAN) on the remote control. The
frequency display starts to run up as Pilatus scans the FM band. Alternatively, you can
scan up or down by pressing and holding the buttons
or tune manually
with quick presses, or by turning the reel.
5.8.1 Preset
To store a FM preset, press and hold
until the display shows the Save
preset screen. Select one of the 10 presets to save the currently playing
To select a preset, press
briefly, then select one of the listed preset
stations. When a preset station is playing, it shows
bottom right of the screen.
n ( 1,
2 etc) at the
on the remote control are for the use of preset station 1-10.
5.8.2 Now playing information
While the stream is playing, the screen shows its frequency, or if RDS
information is available, station name and any further RDS information such
as programme name, track title and contact details. If no information is
available, just the frequency is shown. Stereo broadcasts are indicated with
an icon at the top of the screen, To view further information about the
broadcast, press
Each time you press
, another set of information is displayed,
cycling through RDS text, further RDS text (station/programme type),
frequency and today’s date.
5.8.3 Settings
Scan settings
By default, FM scans stop at any available station. This may
result in a poor signal-to-noise ratio (hiss) from weak stations. To
change the scan settings to stop only at stations with good signal
strength, select Yes after choosing Strong station only?
Audio settings
All stereo stations are reproduced in stereo. For weak stations,
this may result in a poor signal-to-noise ratio (hiss). To play weak
stations in mono, select FM weak reception: Listen in mono only
and then YES.
In Bluetooth mode, Pilatus enters the pairing mode automatically. You can turn on
the Bluetooth of your Bluetooth device and search the radio Pilatus to pairing. When
Pilatus is waiting for pairing, there is a blinking Bluetooth icon at the bottom. If the
pairing is successful, it has a “beep” sound and the Bluetooth icon becomes steady.
Control the music playback from your Bluetooth device.
To unpair from Pilatus, press and hold
press and hold
to unpair Bluetooth.
and choose BT disconnect or
Pilatus can playback CD-DA format audio CD-R/CD-RW discs that have been finalised*
upon completion of recording. It may fail to play some CD-R/CD-RW discs due to poor
recording and wide variation in quality of the CD-R/CD-RW disc.
*Finalising enables a CD-R/CD-RW disc to playback on audio players. A disc which has
not been finalised may have
information added to it using a computer but may not always be playable.
Insert a disc with printed side facing up into the CD slot. The disc will be loaded
automatically. The unit will check the CD type and load its track list. The display will
show 'Loading' and then 'Reading' as the information is read.
to play the previous or next track, press and hold to
rewind or fast forward.
to pause the track. Press it again to resume.
to stop the track.
To take out the CD, press
You can press the number key to go to the selected track.
Press REPEAT/RANDOM on the remote control to swap among normal
playback, repeat one, repeat all (and repeat folder for MP3 / WMA CD).
Press and hold REPEAT/RANDOM to turn on/off the function of random.
CD track programming
Stop the playback first if any track is playing.
to program.
Set the first programming track, use
to seek the track. Press
the reel or ENTER (SCAN) to confirm and set the next programming track.
Repeat the steps. When programming is completed, press
to start playing the programmed track(s).
Pilatus is able to play CD-R and CD-RW discs containing MP3 and WMA
files. It is assumed in this section that a file is equivalent to a CD track.
Playback controls are the same as 5.10.1 to 5.10.4. In addition, Pilatus
allows to skip folder by pressing
the remote control. The first file of the next or previous folder will be
An MP3 / WMA CD may not contain more than 512 files and not more than 99 folders.
MP3 and WMA files should be created with an audio sample rate of 44.1kHz (this is
normal for files created from CD audio content).
MP3 and WMA data rates up to 320 kilobits per second are supported. WMA Lossless
files are not supported. The unit will not play files which include digital rights
management (DRM) protection.
When burning CD-R and CD-RW discs with audio files, various problems may arise
which could lead to problems with playback. Typically such problems are caused by
poor CD writing or audio encoding software, or by the hardware settings of the PC's
CD writer, or by the CD being used. Should such problems arise, contact the customer
services of your CD writer or software manufacturer or look in their product
documentation for relevant information. When you are making audio CDs, take care
to observe all legal guidelines and ensure that the copyright of third parties is not
Aux in mode plays audio from an external source such as an MP3 player.
To play audio with Aux in mode:
Turn the volume low on both Pilatus and, if adjustable, the audio source
Connect the external audio source to the Aux in 3.5mm stereo socket.
on the remote control, then move to AUX
and press the reel or ENTER (SCAN) on the remote control
Adjust the volume of Pilatus (and, if necessary, the audio source device) as
To set the sleep timer, select Sleep under Main menu. Choose from Sleep OFF, 15
MINS, 30 MINS, 45 MINS or 60 MINS.
Once you select a sleep period, the system returns to the main menu. Press and hold
to return to the Now playing screen.
There are two versatile wake-up alarms with snooze facility, and a sleep function to
turn the system off after a set period. Each alarm can be set to start in a particular
Select Alarms under Main menu to set or change an alarm.
Select the alarm number (1 or 2) then configure the following parameters:
Enable: on/off,
Frequency: Daily, Once, Weekends or Weekdays,
Mode: Buzzer, Internet Radio, Spotify, DAB or FM,
Preset: Last listened 1-10, Preset
Volume: 0-20
To activate the new settings, scroll down and select Save.
The screen shows active alarms with an icon at the bottom left.
At the set time, the alarm will sound. To temporarily silence, press any key on the unit
or key on the remote control excepted
. You can change the snooze
period. The radio returns to standby for the set period, with the silenced alarm icon
Press and hold
or press
on the remote control to turn off the alarm.
Extra Features
Headphone jack
Pilatus featured with headphone jack for you to continue enjoying the
music in vary environments, such as noisy background, or the area that
requires every one keeping silent.
It is recommended to reduce the volume before put on the headphones.
After the headphones are positioned properly, increase the volume to
the desired level.
NetRemote (UNDOK)
The device gives a feature of NetRemote by smartphone or tablet in iOS or
Android system. By downloading the assigned app named UNDOK, you can
view all the modes of Internet Radio, Spotify Connect, Music Player, DAB,
FM and AUX IN.
Search UNDOK from Google Play or Apple Store, and install it to your
smartphone or tablet.
Before using the UNDOK app, make sure the device and the smartphone
/ tablet are in the same WiFi network.
Launch the app. The app initializes and scans for Internet Radio in the
network. Tap Internet Radio to make the connection of NetRemote.
Once the smartphone / tablet has accessed to the device, they will be
automatically connected next time when you open the app again.
Select your desired mode in the main page. You may then control the
selected mode on your smartphone / tablet and on the display of the
device simultaneously.
to go to the standby mode. Tap again or “wake up” to go to
operation mode.
Tap "Browse" to view the details. Tap
to view the saved preset
stations, and tap (+) to add the playing station to the desired preset
station number.
Internet Radio
Browse the station list, choose station and view the station rolling
text from the app.
Spotify Connect (Refer to section 5.4)
Go to Spotify app to choose the music from your Spotify playlist.
Tap the Spotify icon on the Spotify app, then choose the preferred device
(Pilatus). It should be displayed in the Spotify app. Once selected, music
will be streaming to the device.
Music Player
Browse the music files from shared media, choose music from the app.
Browse the scanned DAB+ stations, choose the station and view the
rolling text of station from the app.
Manual search or scan the stations from the app.
From the app, you can also control to operate STANDBY/ON, EQUALIZER,
CHANGE PIN and RENAME of the device under SETTING menu
For CHANGE PIN setting, please also refer to Section 5.2.3.
RadioVIS is a channel for broadcasters to deliver Slideshows over the
Internet. RadioVIS Slideshows appear like the DAB+ slideshows, they
are closely associated with the broadcasted audio service. However it is
only available in some countries around the world. (Visit radioDNS.org
for more details about their broadcasts.)
Once RadioVIS is enabled in the app, and the slideshows are available,
the slideshows will be shown from Now Playing display in the DAB mode
or FM mode on the NetRemote app.
NOTE: Be aware that if another smartphone / tablet with the app in the
same network have access with the device, the original connection will
be cut off.
6. Troubleshooting
The device does not switch on.
No sound.
No network connection can be
WiFi connection cannot be
Wired connection cannot be
No station is found.
Hiss in FM mode
No stations available / burbling
/ intermittent in DAB mode.
Alarm does not work.
Check it the power adaptor is connected
1. Turn on the sound as it may be muted
2. Increase the volume.
3. Pull any connected headphone or speaker
from the connector jack.
1. Check the LAN cable or the WLAN function.
2. Try to set an IP address at the device.
3. Activate the DHCP function on the router and
make the connection again at the device.
4. A firewall is activated on the network – set the
respective program in such a way that access
is possible.
5. Reboot the router
1. Check the availability of WLAN network on the
2. Place the device closer to the router.
3. Make sure the password is correct.
1. Check the availability of LAN network on the
access point.
2. Reconnect or even replace the LAN cable.
1. Check the network as well as the access point
and firewall.
2. The station may not be available currently, try
it again later or select another station.
3. The link of the station is changed or the
station no longer transmits – ask the provider
for information.
4. The link of manual added station is not
correct, make sure it is correct and re-enter.
1. Check/move the FM antenna.
2. Move the radio.
1. Move the radio.
2. Rescan local stations only (high-strength).
3. Check the local DAB coverage.
1. Switch on the alarm.
2. Due to the volume setting, refer to the
solutions of “No sound”.
3. The source of alarm was set to be station but
there is no network connection. Change the
source of alarm or reconfigure the
USB driver or MP3 player is not
All other undetermined cases.
1. Check if the USB driver or MP3 player is
plugged properly.
2. Some USB hard disks need external power
supply, make sure it is connected to the
3. Not all MP3 players can be read directly on
the device – use an USB drive instead.
Pilatus may process large amount of data after a
period of operation, no matter in which mode, it
will cause the system freeze or malfunction.
Reboot Pilatus if necessary.
The normal function of the product may be
disturbed by strong Electro-Magnetic
Interference. If so, simply reset the product to
resume normal operation by following the
instruction manual. In case the function could
not resume, please use the product in other
The device may malfunction when used in areas
with strong radio interference. The device will
work properly again once there is no more
7. Specification
Model number
Network supported
Encrypted key
Supported playback formats
(streaming, USB)
CD player
Supported playback formats
Power Supply
Remote Control Power Supply
Standby mode power
Networked standby mode
power consumption
Operating temperature
Speaker power output
Internet Radio with FM/DAB+/BT/CD player
2.8", 320 x 240, TFT colour display
IEEE 802.11b/g/n wireless (WiFi)
Bluetooth (BT 4.0, Supports A2DP, AVRCP profiles)
MP3 (up to 320 kbit/s), WMA (up to 384 kbit/s),
WAV (up to 1.536 mbit/s), AAC/AAC+ (up to
96kHz, 24bit), FLAC (up to 48kHz, 24bit)
Supports CD-ROM, CD-R, CD-RW
CD-DA, MP3, WMA (up to 48kHz, 384kbps)
Band III (174.928 – 239.200 MHz)
87.5 – 108.0 MHz, support RDS
Power Adaptor, 16V 2250mA
Battery 2 X AAA
0 oC - 35 oC
2 x 15W RMS
3.5mm headphone socket
USB port (for playback only)
3.5mm aux in socket, stereo
DC IN power supply socket
350 mm(L) x 105 mm(H) x 250 mm(D)
3.71 kg
Specifications subject to change without notice.
Power Adaptor
Safety Class
Use only original AC adaptor
Shenzhen All-Key Technology Co. Ltd.
100 – 240V AC, 50/60 Hz
16V 2250mA
Use only the power supply listed in the user instructions
Specifications subject to change without notice.
Warranty terms
The warranty period shall commence on the purchase date. Please keep your original
receipt in a safe place. This is required as a proof of purchase.
If a material or production fault occurs in this product within 24 months of the
purchase date, we shall – at our discretion – repair or replace the product free of
This warranty requires that the defective device has to be sent to the service centre
together with the original proof of purchase and a brief description of the fault within
these 24 months.
If the fault is covered by our warranty, you will receive the repaired product or a
replacement device.
The warranty period shall not begin again if the product is repaired or replaced.
Processing of warranty claims
Contact our support (see our website). Have the serial number and the proof of
purchase ready. Our support may already be able to solve the problem.
If the
problem cannot be solved, you will receive instructions on where to send the device
Palotec AG
Frikartstrasse 3
CH-4800 Zofingen
Made in China
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