7901-293468 Rev 02 OPERATING INSTRUCTION

DHCE 8/60
English
Instantaneous water heater - Operation and installation instructions
This water heater must be installed (water and electrical installation),
commissioned and serviced by approved service technicians in
accordance with these instructions.
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STIEBEL ELTRON
General information
The chapter Operation is intended
for users and qualified installers.
The chapter Installation is intended
for qualified installers.
Read these instruction
carefully before using the
appliance and retain them for
future reference. If the appliance
is passed on the third party please
hand these instructions to the new
user.
Warning:
For continued safety of this
appliance it must be installed,
operated and maintained in
accordance with the
manufacturer’s instructions.
- This appliance is not
intended for use by
persons (including children) with
reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they
have been given supervision or
instruction concerning use of the
appliance by a person responsible
for their safety.
- Children should be
supervised to ensure that
they do not play with the appliance.
STIEBEL ELTRON
3
Operation Instruction for the user and the qualified installer
1. Operation and installation
instruction
1.1 Description of the unit.
The DHCE 8/60 fully electronic instanta neous water heater heat the water while it
is flowing through the unit. The indicator
light will show when the heater is in operation, and the temperature can be adjusted
by turning the knob at the front of the unit,
which controls the operation of the heater
electronically.
1.2 Using the unit
1. Adjust the temperature using at
the selector.
heats the water to a
Level
temperature of~ 40 C
heats the water to a
medium temperature
of ~ 50 C
Level
heats the water to a
maximum temperature
of ~ 60 C
Note : Incase incoming water flow is
too high or cold water
temperatures are too low
temperatures may not be reached.
Level
2. Turn the hot water on. The indicator
light will show at the front of the unit (a).
Description of the unit (External)
Fig 1
1.3 Description of the unit (External)
a. Indicator Light
b. Temperature Control knob
c. Hot Water Outlet Pipe
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d. Cold Water Inlet Pipe
STIEBEL ELTRON
Operation Instruction for the user and the qualified installer
The DHCE 8/60 water heater unit is
to be installed in a closed, frost-free
room (disconnected units are to be stored in
a frost-free location, since there will always
be some water left in the unit) The water
heater is to be installed vertically on a wall
(water connection downwards).
Warning :
For electrical heating appliances
equipped with a heat cutoff device that
does not reset automatically, if you would
like to reset the unit, the mains power
supply must be disconnected first.
STIEBEL ELTRON
1.4 This model features an automatic
cutoff device that functions when the
water temperature is unusally high.
In the event that the thermostat
cut off from operating, please
refrain from taking any action. Please contact
the Stiebel Eltron Service Centre for further
inspections and repairs to be made.
Call 1800 153 351 (Australia).
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Operation Instruction for the user and the qualified installer
2. First Operation
The water heater should first be operated
by an expert technician only.
Before turning on the water
heater to start operation,
open all of water valves fully at
every point, so that water is able to flow
through the heater and expel air from the
pipe and the tank, until the water flow is
constant. Please ensure that the water
heater is functioning correctly, and close
the valve again.
WARNING:
When selecting an appropriate
water temperature, the temperature may
be dangerously high, especially for children.
Keep away from the hot water outlet, as it
may cause a potential scalding hazard.
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- The indicator light will show.
- The DHCE 8/60 Water Heater features
a temperature control knob at the front
of the unit, whereby 3 temperature levels
may be selected.
2.1 Adjusting Water Flow
If the required temperature is not
reached, you may adjust the flow rate by
turning the combination valve or water
flow control device (Fig 3, No.15).
The hot water temperature
depends on the power of the
unit, the cold water temperature and the
flow volume.
STIEBEL ELTRON
Operation Instruction for the user and the qualified installer
3. Technical Data
Type
DHCE 8/60
Norminal capacity
l.
Design
0.45
Close outlet
Max. water pressure
1000 kPa
Min. water pressure to activate unit
200 kPa
Water connection
G ½“ (External Thread) (15mm)
Dimension (W x H x D)
mm.
Weight
kg.
Electrical connection
360 x 200 x 110
2.0
1/N/PE/AC 220..240 V.
Rated power (kW) Rated current (A.)
kW - A
220 V
8.0 - 36.4
230 V
8.7 - 37.8
240 V
9.5 - 39.6
Safety device
4. Regulations and Provisions
- Regulations of the local power
supply company should be
observed.
- Regulations of the water supply
company should be observed
- Read & study the technical data.
- Install the unit vertically on the
wall.
- Electrical connection to be
secured.
The device must be capable of
being isolated from the mains,
for example by fuses, with an isolating
distance of at least 3.5 mm. in all poles.
-
5. Important notes
- Make sure the data on the unit rating
plate is current
- Install the unit so that it is flush with
the wall
- Material for the water installation:
Steel, copper, or plastic piping
systems. If plastic piping systems are
being used, the following instructions
are to be respected.
- Temperature : max 60 ˚C
- Pressure : 1000 kPa
The unit must be connected to
the protective earth conductor
(see electric circuit diagram).
Installation must comply with
AS/NZS 3500.4
STIEBEL ELTRON
7
Operation Instruction for the user and the qualified installer
6. Installation location
The instantaneous water heater
should be installed in an enclosed
frost-free area, if possible close to the
drawing-off point (when dismantled, the
unit is to be stored in a place not subject to
frost, because there will always be some
residual water left inside). The unit is to be
installed vertically, as in Example (Fig 1)
A damp cloth is sufficient to clean the
unit. Do not use any foaming or abrasive
cleaning agents!
Maintenance work may only be
carried out by a qualified installer.
When carrying out any work,
disconnect the unit from the
mains.
7. Care and maintenance
All the information in these
instructions for operation and
installation must be followed carefully.
They provide important information
regarding safety, operation, and
maintenance of the unit.
Guarantee
8. Guarantee
For guarantees please refer to the respective terms and conditions of supply for
your country.
The company does not accept
liability for any failure caused
by inproper installation and / or
unauthorized installers.
The installation, electrical
connection and first operation
of this appliance should be carried
out by a qualified installer.
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STIEBEL ELTRON
Fault elimination for the user
9. Fault elimination for the user
Fault
Cause
Rectification
No hot water despite water flow
through the unit.
- The water flow volume
required for the unit
to turn it on has not
been reached.
- Increase flow volume
- Water flow too high
- Reduce water flow
- Heating setting too low
- Turn knob to the right
(max. position)
STIEBEL ELTRON
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Installation Instruction for the qualified installer
Description of the unit
(internal)
7. Electrical connection
8. Plug connecting the circuit
board to the cover
9. Reed switch
10. Cold water connection
11. Hot water connection
12. Flow limiter
1. Upper mounting hole
2. Lower mounting hole
3. Depth for mounting screw
(Fig 7#3)
4. Distance of the connection
cable (Fig 6#4)
5. Thermostat
6. Cable entry with seal
13. Circuit board cover
14. Cover
Description of the unit (Internal)
13
14
5
1
6
7
12
8
9
11
2
10
Fig 3
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STIEBEL ELTRON
Installation Instruction for the qualified installer
Installation to a bath / sink.
Fig 4
Cable
270 mm.
360 mm.
264 mm.
65 mm
4
59 mm.
G1/2
9 mm.
280 mm.
50 mm.
Dimension
100 mm
200 mm
G1/2
35 mm
110 mm.
Fig 5
STIEBEL ELTRON
Fig 6
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Installation Instruction for the qualified installer
Using the installation template to drill the holes
Wiring diagram
min. 4.5 mm
max. 5.5 mm
3
4 x 35 mm
6 mm
m
6m
4 x 35 mm
6 mm
Fig 7
Wall Mounting
A - Heating Element
B - Electronic control set
C - Control Triac set
D - Thermal cut-out
E - Temperature Sensor (Inlet)
F - Temperature Sensor (Outlet)
G - ELCB (option)
Fig 8
4 x 35 mm
4,3 mm
Fig 9
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STIEBEL ELTRON
Installation Instruction for the qualified installer
Installation
Preparation before installation of the unit:
- Before taking any action, always
switch off the water heater’s main circuit
breaker first.
- Place a drilling guide at the drilling
position in order to drill a hole in the wall
(Fig 7).
- Insert a wall plug and screw in (the
depth of the protruding screw head must
be correct) (Fig 7#3).
- Open the cover of the unit.
- Remove the plug connecting the
cover of the unit.
- Inspect the internal components.
The cable must be in good condition.
Fig 10
Fig 12
- Remove the screw from underneath
the water heater to open the cover of the
unit.
- Create an opening for the water
inlet in the case of wall-embeded and
wall-mounted pipes.
(concealed connection)
Fig 11
STIEBEL ELTRON
Fig 13
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Installation Instruction for the qualified installer
- In the case of laying the cable from
above and from the side, create an opening
for the electric cable using a pair of pliers to
pinch or break the plastic chip on the side or
on the top of the heater as appropriate, so
that the cable is tightly secured to the unit.
Fig 14
- A circuit breaker or power control
switch should be installed before the unit.
The size of the circuit breaker must correspond to the voltage of the heater (check
the size of the circuit breaker in the
Technical Information section).
Fig 16
- Hang the heater on the screws
mounted on the wall, and slide the heater
down into position.
Fig 15
- Insert the cable through the rubber
seal at the rear of the unit. Please ensure
that the power is turned off at the mains.
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Fig 17
- Measure and cut the insulation at the
end of the wire in preparation.
- Insert the wires into the respective
openings according to the diagram, and fasten
the screws to secure the wires tightly. Please ensure that the correct size of wire is used.
STIEBEL ELTRON
Installation Instruction for the qualified installer
C
CW
HW
B
B
A
CW
A
min. 46
max. 50
mm
Fig 18
Fig 19
Connecting Water Pipes (concealed connection)
Connecting the water heater to a wall-embedded water pipe:
- Connect the nipple joints (Fig 18/B)
to the cold water inlet pipe and the hot water
outlet pipe embedded in the wall at an
appropriate position and depth (please pay
attention to the distances shown in the diagram).
Installing Water Heater wall-mounted
Connecting the water heater to a wall-mounted
water pipe:
- Connect the prepared water pipe to the
pre-assembled nipple joint.
- Screw the joints on the unit (Fig 19/A)
to the pipe (both hot and cold water), using a
rubber leakage gasket (Fig 16/B) between
the joints.
- Screw the joints on the unit (Fig 18/A)
to the joints (both hot and cold water), using a
rubber leakage gasket (Fig 18/C) between
the joints.
The cold water pipe must be turned
on in order to rinse it before
installation. Pressure-resistant equipment
must be used in compliance with accepted
standards.
STIEBEL ELTRON
15
Installation Instruction for the qualified installer
- Install the cover. Connect the power
cord between the circuit board and the cover.
Fig 20
- After installation is complete, close
the casing and screw in tightly.
Fig 22
ig 21
21
FFig
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STIEBEL ELTRON
STIEBEL ELTRON
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Stiebel Eltron Warranty for Water Heaters – Models DHCE
Who gives the warranty
1. The warranty is given by Stiebel Eltron (Aust) Pty Ltd (A.B.N.
82 066 271 083) of 6 Prohasky Street, Port Melbourne, Victoria,
3207 (“we”, “us” or “our”).
The warranty
2. This warranty applies to Stiebel Eltron Water Heaters –
Models DHCE 6/50, DHCE 8/50 and DHCE 8/60 (the “unit”)
manufactured after 1 May 2015.
3. Subject to the warranty exclusions we will repair or replace,
at our absolute discretion, a faulty component in your unit
free of charge if it fails to operate in accordance with its
specifications during the warranty period.
4. If we repair or replace a faulty component to your unit under
this warranty, the warranty period is not extended from the
time of the repair or replacement.
5. The warranty period commences on the date of completion
of the installation of the unit. Where the date of completion
of installation is not known, then the warranty period will
commence 2 months after the date of manufacture.
6. The warranty period for a unit used for domestic purposes is
shown in the table below. Domestic purposes means that the
unit is used in a domestic dwelling.
Component
Warranty period
All components
5 years from the date of
completion of the installation
of the unit.
7. The warranty period for a unit used for commercial purposes
is shown in the table below. Commercial purposes means that
the unit is used for a non-domestic purpose and includes but
not limited to being used in a motel, hotel, mining camp or
nursing home.
9.1. The model number of the unit;
9.2. A description of the problem with the unit;
9.3. The name, address and contact details (such as phone number and e-mail address) of the owner;
9.4. The address where the unit is installed and the location (e.g. in laundry);
9.5. The serial number of the unit;
9.6. The date of purchase of the unit and the name of the seller of the unit;
9.7. The date of installation of the unit;
9.8. A copy of the certificate of compliance when the unit was installed.
10. The contact details for you to make your warranty claim are:
Name:
Stiebel Eltron (Aust) Pty Ltd
Address:
6 Prohasky Street, Port Melbourne, Victoria, 3207
Telephone: 1800 153 351
(8.00 am to 5.00 pm AEST Monday to Friday)
Contact person: Customer Service Representative
E-mail: service@stiebel.com.au
11. We will arrange a suitable time with you to inspect and test
the unit.
Warranty exclusions
12. We may reject your warranty claim if:
12.1. The unit was not installed by registered and qualified tradespeople.
12.2. The unit was not installed and commissioned:
(a) in Australia;
Component
Warranty period
All components
1 year from the date of
completion of the installation
of the unit.
(b) in accordance with the Operating and Installation Guide; and
(c) in accordance with the relevant statutory and local requirements of the State or Territory in which the unit is installed.
Your entitlement to make a warranty claim
8. You are entitled to make a warranty claim if:
12.3. The unit has not been operated or maintained in accordance with the Operating and Installation Guide.
8.1. you own the unit or if you have the owner’s consent to represent the owner of the unit;
12.4. The unit does not bear its original Serial Number or Rating Label.
8.2. you contact us within a reasonable time of discovering the problem with the unit;
12.5. The unit was damaged by any or any combination of the following:
How you make a warranty claim
9. To make a warranty claim you must provide us with the
following information:
(a) normal fair wear and tear;
(b) connection to an incorrect water supply;
1 Jan 2014
(c) connection to water from a bore, dam or swimming pool;
(d) connection to an incorrect power supply;
(e) connection to faulty equipment, such as damaged valves;
(f) foreign matter in the water supply, such as sludge or sediment;
(g) corrosive elements in the water supply;
(h) accidental damage;
(i) act of God, including damage by flood, storm, fire, lightning strike and the like;
Australian Consumer Law
18. Our goods come with guarantees that cannot be excluded
under the Australian Consumer Law. You are entitled to a
replacement or refund for a major failure and compensation for
any other reasonably foreseeable loss or damage. You are also
entitled to have the goods repaired or replaced if the goods fail
to be of acceptable quality and the failure does not amount to a
major failure.
19. The Stiebel Eltron warranty for the unit is in addition to
any rights and remedies you may have under the Australian
Consumer Law.
(j) excessive water pressure, negative water pressure (partial vacuum) or water pressure pulsation.
12.6. The unit was damaged before it was installed e.g. it was damaged in transit.
12.7. An unauthorised person has modified, serviced, repaired or attempted to repair the unit without our consent.
12.8. Non genuine parts other than those manufactured or approved by us have been used on the unit.
13. We may charge you:
13.1. for any additional transport costs if the unit is installed more than 30 kilometres from our closest authorised service technician.
13.2. for the extra time it takes our authorised service technician to access the unit for inspection and testing if it is not sited in accordance with the Operating and Installation Guide and not readily accessible for inspection.
13.3. for any extra costs of our authorised service technician to make the unit safe for inspection.
14. You must ensure that access to the unit by our authorised
service technician is safe and free from obstruction.
15. Our authorised service technician may refuse to inspect and
test the unit until you provide safe and free access to it, at your
cost.
16. If we reject your warranty claim in accordance with clause
12, we may charge you for our authorised service technician’s
labour costs to inspect and test the unit.
17. In order to properly test the unit we may remove it to
another location for testing.
1 Jan 2014
Part no. 7901-293468
Part name : OPERATING INSTRUCTION DHCE 8/60
Product code : DHCE 8/60 : 233948
En
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