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Operating Manual
Contact:
Customer Service – Service à la clientèle
800.567.2951
Technical Support – Soutiens technique
888.854.0207
VKI Publication # 100256-004
February 23, 2016
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Carefully read this instruction manual before proceeding with the installation and operation of
this equipment. Keep this manual in a safe place for future reference.
Disclaimer:
Although the utmost care was taken putting together this publication, VKI Technologies accepts no liability for inaccuracies or omissions to this publication.
VKI Technologies is not responsible for misinterpretation of any information contained in this publication. VKI Technologies is not responsible for injuries or
damages resulting from incorrect or improper use of this equipment, unauthorized modifications to the equipment, the use of non-original replacement
components in the equipment, or improper installation of the equipment.
Copyright:
VKI Technologies © 2016
The information and contents of this publication are property of VKI Technologies. No part of this publication can be reproduced, reused, modified or
published in any format without the written permission of VKI Technologies.
VKI Technologies reserves the right to change the specifications to the equipment, and to modify the information contained in this publication at any time
and without prior notification to the purchaser of this equipment. All rights are reserved.
To view and download other equipment documentation, visit the "Documentation" section of our web site at the
following URL: http://www.vkitech.com/documentation.html
Contact Information:
VKI Technologies
3200 2e rue,
St-Hubert, Québec,
Canada, J3Y 8Y7
Phone
Local: 450-676-0504
Customer Service: 1-800-567-2951
Technical Support: 1-888-854-0207
Fax: 1-800-567-7776
Web Site
www.vkitech.com
Email
Customer Service: customer.service@vkitech.com
Technical Support: tech.support@vkitech.com
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Eccellenza Café – Operating Manual
Table of Contents
Safety Information .............................................................................. 5
Specifications ...................................................................................... 7
Equipment Overview (Exterior) ........................................................... 8
Equipment Overview - Standard Model (Interior) ...............................9
Equipment Overview - Zavida Model (Interior) ................................. 10
Unpacking ......................................................................................... 11
Plumbing the Machine ....................................................................... 12
Water Filter ....................................................................................... 14
Filling the Coffee Bean Hoppers ........................................................ 15
Filling the Powder Hoppers ............................................................... 17
Replacing the Flavoring Bottles - Standard Model (if applicable) ......18
Replacing the Flavoring Bottles - Zavida Model (if applicable) ..........19
Priming the Flavor System................................................................ 20
Checking the Water Temperature ...................................................... 21
Initial Coffee Water Level Adjustment .............................................. 22
Emptying the Waste Bin .................................................................... 23
Viewing and Resetting the Counters ................................................. 24
Error Counter ................................................................................. 25
Vend Counter ................................................................................. 26
Total Counter.................................................................................. 28
Clearing Message Counters ............................................................... 29
Programming .................................................................................... 30
Enter the Set-Up Menu Password ...................................................... 30
Set-Up Menu Structure .................................................................... 33
Set Coffee Menu.............................................................................. 34
Set Coffee Product ..................................................................... 34
Set Coffee Water ........................................................................ 34
Set Grinder Time ........................................................................ 34
Beverage Product and Water Settings ........................................... 35
Set Powder Menu ............................................................................ 39
Set Powder Product .................................................................... 39
Set Powder Water ...................................................................... 39
Set Powder Pulses ...................................................................... 39
Secondary Settings .................................................................... 40
Set Flavor and Set Hot Water Menus ................................................. 41
Set Flavor Times ........................................................................ 41
Set Hot Water Times .................................................................. 41
Set Press & Hold Hot Water ......................................................... 41
Secondary Settings .................................................................... 42
Set Brewer Menu............................................................................. 42
Set Top Pause ............................................................................ 42
Set Bottom Pause....................................................................... 42
Set Pouring Time........................................................................ 42
Set Max Carafe .......................................................................... 42
Brewer Settings ......................................................................... 43
Double Cup Setting .................................................................... 46
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Table of Contents
Set Interface Menu .......................................................................... 47
Language Setting ....................................................................... 47
Interface Settings ...................................................................... 48
Enable/Disable Buttons ............................................................... 48
Moving Cup Size Button Position .................................................. 51
Set Default Cup Size & Strength................................................... 53
Setting the Clock ........................................................................ 54
Set Message Menu .......................................................................... 55
Enable/Disable Messages ............................................................ 55
Setting Message Timers .............................................................. 55
Message Settings ....................................................................... 55
Setting the Message Counters ...................................................... 57
Waste Container Message Settings if Using a Waste Chute .............. 59
Counters Menu................................................................................ 60
Error Counters ........................................................................... 60
Beverage Counters ..................................................................... 60
Cash Counters ........................................................................... 60
Resetting Counters ..................................................................... 60
Set Vending Menu ........................................................................... 61
Set Beverage Prices .................................................................... 61
Force Vending ............................................................................ 61
Money System Type ................................................................... 61
Bill Denomination Setting ............................................................ 61
Secondary Settings .................................................................... 62
Set Gram Throws Menu .................................................................... 63
Set Gram Throws – Coffee........................................................... 63
Set Gram Throws - Powder .......................................................... 63
Set Powersaving Mode ..................................................................... 66
Water Tank Temperature Setting ...................................................... 67
Empty Water Tank (to Valve Level) ................................................... 68
Rinse Cycles ...................................................................................... 70
Brewer Rinse Cycle .......................................................................... 70
Quick Brewer Rinse Cycle ................................................................. 71
Powder (Whipper) Rinse Cycle .......................................................... 72
Sanitize FL Pumps (if applicable) ....................................................... 72
Maintenance ...................................................................................... 73
Daily.............................................................................................. 73
Weekly .......................................................................................... 73
Monthly ......................................................................................... 74
Every 6-12 Months .......................................................................... 74
Every 3 Years ................................................................................. 74
Sanitization – Milk System ............................................................... 75
Sanitization – Flavor Pumps and Tubes (if applicable) .......................... 76
Removing the Brewer ........................................................................ 78
Installing the Brewer ........................................................................ 80
Draining the Water Tank ................................................................... 82
Error Messages.................................................................................. 83
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Eccellenza Café – Operating Manual
Safety Information
Your safety is very important to us. It is imperative that you read and understand
this safety information before proceeding with the installation and operation of this
coffee maker.
This equipment must be used specifically for the purpose for which it is
designed. The manufacturer is not responsible for damage or injury
resulting from improper use of this equipment.
 This coffee maker is designed for indoor use ONLY and must never be
installed outdoors.
 The installation of this equipment must comply with all municipal,
state/provincial, and federal electrical and plumbing codes.
 Installation and servicing of this equipment must only be
performed by qualified personnel. Do not attempt to install or service
this equipment if you are not qualified as it may result in personal injury.
There are no user-serviceable parts inside the equipment.
 This equipment must be installed in a location
temperature between 5°C-35°C (40°F-95°F).
with
an
ambient
 The main water supply pressure must be between a minimum of 20psi
and a maximum of 100psi.
 This equipment must be positioned so that the wall plug and the main
power switch are both easily accessible.
 Do not connect the coffee maker to a voltage supply other than the
voltage indicated on the serial number decal.
 Do not immerse this coffee maker or any part of this equipment in liquid.
 Do not install the equipment in an area where water spray is present.
 This coffee maker must be installed securely on a level surface. If it does
not appear to be a stable location, select another installation location.
 Keep hands clear of the dispensing area at the front of the coffee maker.
Liquids being dispensed are extremely hot and can cause severe
burns.
 Never disconnect the coffee maker by pulling on the service cord, and
never use the coffee maker if the service cord is damaged.
 If the service cord is damaged, it must be replaced with a new service
cord that is available from your distributor or the manufacturer of this
equipment.
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Safety Information
 Never attempt to override the safety features incorporated into the
equipment. They are there for your protection and should never be
bypassed under any circumstances.
 Always switch the power off and disconnect the service cord when
cleaning the interior of the coffee maker. Components inside the coffee
maker can cause electrical shock resulting in personal injury.
 If the coffee maker is not working properly or appears to have a fault,
switch off the power, disconnect the service cord and call an authorized
technician immediately for service. Only qualified personnel should
perform service on this equipment.
 Use caution when servicing the water heater or the outlet valves as they
may be extremely hot and can cause severe burns.
 Use caution when working inside the coffee maker as there may be sharp
edges on some components that can cause cuts.
 To prevent electrical shock, remove all jewelry (rings, watches, etc.) when
servicing the coffee maker.
 Use only original manufacturer replacement parts in this coffee
maker. Unapproved replacement parts can result in personal injury, fire
and/or further damage to the equipment.
 Do not allow children to access this equipment. They are not aware of the
potential dangers that exist.
 Never use ammonia based cleaners on machine surfaces as they will
become discolored and/or damaged permanently. Use milder cleaning
products, such as dish soap.
Unauthorized modifications made to this coffee maker can result in
serious personal injury and/or damage to the equipment, and voids all
warranties and certifications.
6
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Eccellenza Café – Operating Manual
Specifications
Voltage Rating
Heater Wattage
120 Volts AC @ 60hz (120 Volt Model)
240 Volts AC @ 50hz (240 Volt Model)
1100 Watts
Weight
120 lbs (54.5 kg)
Coffee Bean Hopper
Capacity (2 - outer)
4.5 liters – approximately 3.0 lbs (1.36 kg)
Coffee Bean Hopper
Capacity (center)
3.2 liters – approximately 2.0 lbs (908 g)
Powder Capacity (2)
2.0 liters – approximately 2.0 lbs (908 g)
Flavor Bottles (3)
Variable capacity (depends on type of bottle used)
Cup Sizes
Variable capacity
Brewing Capacity
60 x 8.0 oz. (240ml) cups/hour
Water Tank Capacity
1.9 gallons (7.3 liters)
Temperature Control
Electronic Probe
Heating Time
40 minutes after install
Brew Temperature
194°F (90°C)
Brew Time
Approximately 30 seconds (default)
Heater Protection
Yes
Overflow Protection
Yes
Circuit Protection
Yes
Certifications/Listings
UL, CSA, CE, NSF, NAMA
Coffee Maker Dimensions
Height:
38.2” (97 cm)
Width:
20” (51 cm)
Depth:
25” (63.5 cm)
Installation Requirements
Height:
48” (122 cm)
Width:
22.5” (57 cm)
Depth:
30” (76 cm)
NOTE: Any references made in this manual to coffee blends, powder products
and flavorings are for example purposes only. The actual products used in the
equipment may be different than the examples used in this manual.
February 23, 2016
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