Hoover Washing machine DXOA 610AHFN Instruction Manual

EN
Thank-you for choosing a Hoover washing
machine. We are proud to always offer
new,
innovative
and
technologically
advanced products, with a complete range
of home appliances to ensure true
assistance in your daily routine.
Environmental conditions
This appliance is marked according to
the European directive 2012/19/EU
on Waste Electrical and Electronic
Equipment (WEEE).
WEEE contains both polluting substances (which
can cause negative consequences for the
environment) and basic components (which can
be re-used). It is important to have WEEE
subjected to specific treatments, in order to
remove and dispose properly all pollutants, and
recover and recycle all materials. Individuals can
play an important role in ensuring that WEEE
does not become an environmental issue; it is
essential to follow some basic rules:
We suggest you register your product at
www.registerhoover.com to gain faster
access to supplementary services solely
reserved to our most loyal customers.
Carefully read this manual for correct and
safe appliance use and for helpful tips on
efficient maintenance.
l WEEE should not be treated as household
waste;
Only use the washing machine
after carefully reading these instructions.
We recommend you always keep this
manual on hand and in good condition for
any future owners.
l WEEE should be handed over to the relevant
collection points managed by the municipality or
by registered companies. In many countries, for
large WEEE, home collection could be present.
In many countries, when you buy a new
appliance, the old one may be returned to the
retailer who has to collect it free of charge on a
one-to-one basis, as long as the equipment is of
equivalent type and has the same functions as
the supplied equipment.
Please check that the appliance is
delivered with this instruction manual,
warranty certificate, service centre address
and energy efficiency label. Also check that
plugs, drain hose support hook and liquid
detergent or bleach tray (only on some
models) are included. We recommend you
keep all these components.
Contents
1. GENERAL SAFETY RULES
On receipt of your appliance please
check it carefully for damage. Any
damage found must be reported to the
delivery driver immediately. Alternatively
damage found must be reported to the
retailer within 2 days of receipt.
2. INSTALLATION
3. PRACTICAL TIPS
4. MAINTENANCE AND CLEANING
5. QUICK USER GUIDE
Each product is identified by a unique 16character code, also called the “serial
number”, printed on the sticker. This can be
found inside the door opening. This code is
a unique code for your product that you will
need to register the product warranty, or if
you need to contact the customer service
centre.
6. CONTROLS AND PROGRAMS
7. THROUBLESHOOTING AND WARRANTY
2
l This
appliances is intended to
be used in household and
similar applications such as:
- Staff kitchen areas in shops, offices
and other working environments;
- Farm houses;
- By clients in hotels, motels and
other residential type environments;
- Bed and breakfast type environments.
A different use of this appliance
from household environment
or from typical housekeeping
functions, as commercial use by
expert or trained users, is excluded
even in the above applications. If
the appliance is used in a manner
inconsistent with this it may reduce
the life of the appliance and may
void the manufacturer’s warranty.
Any damage to the appliance or
other damage or loss arising
through use that is not consistent
with domestic or household use
(even if located in a domestic or
household environment) shall not
be accepted by the manufacturer to
the fullest extent permitted by law.
l Children
should be supervised
to ensure that they do not play
with the appliance.
l Children
of less than 3 years
should be kept away unless
continuously supervised.
l If
the supply cord is damaged, it
must be replaced by the
manufacturer, its service agent
or similarly qualified persons in
order to avoid a hazard.
l Only
use
the
hose-sets
supplied with the appliance for
the water supply connection
(do not reuse old hose-sets).
l Water
pressure must be between
0.05 MPa and 0.8 MPa.
l Make
sure carpets or rugs do
not obstruct the base or any of
the ventilation openings.
appliance can be used by l The OFF condition is reached
by placing the reference mark on
children aged from 8 years and
the programmes control/knob in
above and persons with reduced
the vertical position. Any other
physical, sensory or mental
different position of such control
capabilities or lack of experience
sets the machine in ON condition
and knowledge if they have been
(only for models with programmes
given supervision or instruction
knob).
concerning use of the appliance
l This
3
EN
in a safe way and understand the
hazards involved.
Children shall not play with the
appliance. Cleaning and user
maintenance shall not be made
by children without supervision.
1. GENERAL SAFETY
RULES
l After
installation, the appliance l Do not expose the washing
must be positioned so that the
machine to rain, direct sunlight
plug is accessible.
or other weather elements.
Protect from possible freezing.
l The maximum load capacity of
dry clothes depends on the l When moving, do not lift the
model used (see control panel).
washing machine by the knobs
or detergent drawer; during
l To consult the product technical
transport, never rest the door on
specification please refer to the
the trolley. We recommend two
manufacturer website.
people lift the washing machine.
Safety instructions
l In
the event of fault and/or
malfunction, turn off the
washing machine, close the
water tap and do not tamper
with the appliance.
Immediately
contact
the
Customer Service Centre and
only use original spare parts.
Failure to observe these
instruction may jeopardise
appliance safety.
l Before
cleaning or maintaining
the washing machine, unplug
the appliance and turn off the
water tap.
l Make
sure the electrical system
is earthed. Otherwise, seek
qualified professional assistance.
l Please
do not use converters,
multiple sockets or extension
cords.
WARNING:
water may reach very high
temperatures during the
wash cycle.
By placing the
mark on this
sure there is no water in product, we are confirming
the drum before opening the
compliance to all relevant
door.
European safety, health and
l Do not pull on the power cord environmental requirements which
or appliance to unplug the are applicable in legislation for
this product.
machine.
l Make
4
2. INSTALLATION
l Release
the power chord and
drain hose from the securing
clip at the rear of the machine.
l Remove the 2 or 4 transportation
screws (A) on the back and
remove the 2 or 4 flat washers,
rubber bungs and plastic spacer
tubes (B) as illustrated in figure 1.
l If the washing machine is built-in,
unscrew the 3 or 4 transportation
screws (A) and remove the 3 or
4 flat washers, rubber bungs and
plastic spacer tubes (B).
l During the removal of the screws
occasionally spacer tubes fall
inside the product, these can be
remove by tilting the product forward
and recovering them from the floor
or inside the base of the machine.
l Cover the open transportation
screw holes with the 2 or 4
plastic caps included in the
instruction bag.
A
B
A
B
B
B
EN
1
A
A
2
A
1
2
3
B
WARNING:
keep packaging materials
away from children.
l Place
the corrugated plastic
sheet, found on top of the
appliance during the unpacking
process, into the base of the
appliance as shown in figure 2
(according to the model,
consider version A, B or C).
C
3
2
5
1
Hydraulic connections
3
l Connect the water hose to the water
supply tap (fig. 3) only using the hose
supplied with the appliance (do
not
reuse old hose-sets).
l Some models may include one or more of
the following features:
l HOT&COLD (fig. 4):
water mains connection settings with hot
and cold water for higher energy savings.
Connect the grey tube to the cold water
tap
and the red one to the hot water
tap. The machine can be connected to
the cold water tap only: in this case, some
programs may start a few minutes later.
4
1
l AQUASTOP (fig. 5):
a device located on the supply tube that
stops water flow if the tube deteriorates;
in this case, a red mark will appear in the
window “A” and the tube must be
replaced. To unscrew the nut, press the
one-way lock device "B".
5
6
B
l AQUAPROTECT – SUPPLY TUBE WITH
GUARD (fig. 6):
Should water leak from the primary
internal tube "A", the transparent
containment sheath "B" will contain water
to permit the washing cycle to complete.
At the end of the cycle, contact the
Customer Service Centre to replace the
supply tube.
A
B
A
7
Setting
l The washing machine should be installed
in its final position such that the water fill
hose is not kinked or trapped. The
corrugated drain hose should be inserted
into suitable drain pipe of between 50 cm
and 85 cm height above the floor using
the curved drain hose support. If an under
sink connection is used the drain hose
must be routed above the sink overfill
opening to prevent back siphoning. Care
must be taken to avoid kinking or trapping
the drain hose (fig. 7).
max 100 cm
min 4 cm
6
+2,6 mt
max
min 50 cm
max 85 cm
l Level the appliance using the feet as
EN
8
illustrated in figure 8:
a. turn the nut clockwise to release the
screw;
b. rotate the foot to raise or lower it until it
touches to the floor;
c. lock the foot, screwing in the nut, until it
tightens against to the bottom of the
washing machine.
l Plug in the appliance.
A
B
WARNING:
contact the Customer Service Centre
should
the
power
cord
need
replacement.
C
Detergent drawer
9
1
The detergent draw is split into 3
compartments as illustrated in figure 9:
l compartment "1": for prewash detergent;
l compartment “ ”: for special additives,
softeners, starch fragrances, etc.;
2
WARNING:
only use liquid products; the washing
machine is set to automatically dose
additives at each cycle during the last
rinse.
10
l compartment "2": for washing detergent.
A liquid detergent cup is also included IN
SOME MODELS (fig. 10). To use it, place it
in compartment "2". This way, liquid
detergent will only enter the drum at the
right time. The cup can also be used for
bleach when the “Rinse” program is
selected.
WARNING:
some detergents are not designed for
use in the dispenser drawer but are
supplied with their own dispenser that
is placed in the drum directly.
WARNING:
installation faults are not covered by
the manufacturers warranty.
7
Is a hot wash required?
3. PRACTICAL TIPS
l Pretreat stains with stain remover or soak
Load tips
dried in stains in water before washing to
reduce the necessity of a hot wash
programme.
Save up to 50% energy by using a 60°C
wash programme.
WARNING: when sorting laundry, make
sure:
- have eliminated metallic objects such as
hair clips, pins, coins, from laundry;
- to have buttoned pillow cases, closed
zips, tied loose belts and long robe
ribbons;
- to have removed rollers, hooks or clips
from curtains;
- to have carefully read clothing washing
labels;
- to have removed any persistent stains
using specific detergents.
Following is a quick guide with tips and
recommendations on detergent use at the
various temperatures. In any case, always
read the instructions on the detergent for
correct use and doses.
When washing heavily soiled whites,
we
recommend
using
cotton
programs of 60°C or above and a
normal washing powder (heavy duty)
that contains bleaching agents that at
medium/high
temperatures
provide
excellent results.
l When washing rugs, bedcovers or other
heavy clothing, we recommend you avoid
the spinning cycle.
l To wash wool, make sure the item can be
machine washed and marked by the
“Pure virgin wool” symbol with the “Does
not mat” or “Machine washable” label.
For washes between 40°C and 60°C
the type of detergent used needs to be
appropriate for the type of fabric and
level of soiling.
Normal powders are suitable for “white”
or colour fast fabrics with high soiling,
while liquid detergents or “colour
protecting” powders are suitable for
coloured fabrics with light levels of
soiling.
Helpful suggestions for the user
A guide environmentally friendly and
economic use of your appliance.
Maximise The Load Size
l Achieve the best use of energy, water,
detergent and time by using the
recommended maximum load size.
Save up to 50% energy by washing a full
load instead of 2 half loads.
For washing at temperatures below
40°C we recommend the use of liquid
detergents or detergents specifically
labeled as suitable for low temperature
washing.
Do you need to pre-wash?
l For heavily soiled laundry only!
SAVE detergent, time, water and
between 5 to 15% energy consumption
by NOT selecting Prewash for slight to
normally soiled laundry.
For washing wool or silk, only use
detergents specifically formulated for
these fabrics.
8
finished, replace it turning it clockwise.
The filter handle will be locked when it is
not possible to turn any further and the
handle is horizontal. Smearing a small
amount of liquid soap on the filter seal will
help refitting.
To clean the washing machine exterior, use
a damp cloth, avoiding abrasives, alcohol
and/or solvents. To maintain a good wash
performance we recommend that the soap
drawer and pump filters are regularly
cleaned. A monthly service wash, using a
proprietary cleaner is also recommended.
l Repeat the previous steps in reverse
order to reassemble all parts.
Drawer cleaning
l We recommend you clean the drawer to
avoid accumulating
additive residue.
detergent
and
l To do this, extract the drawer using slight
force, clean it with running water and
reinsert it in its housing.
S u g g e s tio n s fo r m o v e s o r
prolonged disuse
l Ensure the siphon cap is correctly
refitted.
l Should the washing machine be stored in
Filter cleaning
an unheated room for a long period of
time, drain all water from tubes.
l The washing machine comes with a
l Unplug the washing machine.
special filter able to trap large residue,
such as buttons or coins, which could
clog the drain.
l Detach the tube from the drainage
l Only available on certain models: pull out
system and clip on the rear of the
machine and lower it, fully draining water
into a bowl.
the corrugated hose, remove the stopper
and drain the water into a container.
l Secure the drain tube with the drainage
system and clip on the rear of the
machine when finished.
l Ensure all the water has been emptied
l Keep the door glass and gasket clean.
from the drum.
l Before
unscrewing the filter, we
recommend you place an absorbent cloth
under it to keep the floor dry. A small
amount of water will come out of the filter
as you remove it - this is normal.
The manufacturers warranty only
covers faults within the product of a
mechanical or electrical nature.
Faults
caused
by
handling,
installation or miss use are not
covered and may incur a charge for
any repair visit to resolve.
l Turn the filter counter-clockwise to the
limit stop.
9
EN
l Remove and clean the filter; when
4. MAINTENANCE AND
CLEANING
5. QUICK USER GUIDE
This washing machine automatically adjusts
the level of the water to the type and
quantity of washing. This system gives a
reduction in energy consumption and a
saving in washing times.
6. CONTROLS AND
PROGRAMS
A
Program selection
l Turn on the washing machine and select
the required program.
M
L
l Adjust
the washing temperature if
necessary and press the required "option"
buttons.
I
l Press the START/PAUSE button to start
washing.
F
Should power go out when the washing
machine is running, a special memory
saves the settings and, when power
returns, the machine resumes the cycle
from where it left off.
l At the end of the programme, the
message "End" will appear on the display
or, on some models, all wash stage
indicator lights will turn on.
Wait until the door locked light turns
off: about 2 minutes after the program
ends.
l Turn off the washing machine.
For any type of wash, see the program
table and follow the operating sequence
as indicated.
G
H
C
E
D
B
A Programme selector with OFF
position
B
C
D
E
F
START/PAUSE button
DELAY START button
OPTIONS button
RAPID / STAIN LEVEL button
TEMPERATURE SELECTION
button
G SPIN SPEED button
H ACTIVE STEAM button
D+B Start ONE TOUCH
F+G KEY LOCK
I Digital display
L DOOR LOCKED indicator light
Technical data
Water pressure:
min 0.05 Mpa / max 0.8 Mpa
(0.05 MPa dispenses approximately 1 litre
of water in 10 seconds)
Spin r.p.m.: See rating plate.
Power input / Power current fuse amp /
Supply voltage: See rating plate.
10
M ONE TOUCH area
PROGRAMME selector with OFF
position
When the programme selector is turned
the display lights up to show the settings
for the programme selected.
For energy saving, at the end of the
cycle or with an inactivity period, the
display level contrast will decrease.
N.B.: To switch the machine off, turn
the programme selector to the OFF
position.
START/PAUSE button
Close the door BEFORE selecting the
button START/PAUSE.
l Press to start the selected cycle.
When the START/PAUSE button has
been pressed, the appliance can take
few seconds before it starts working.
ADD OR REMOVE ITEMS AFTER THE
PROGRAMMES HAS STARTED (PAUSE)
l Press and hold the START/PAUSE
button for about 2 seconds (some
indicator light and the time remaining
indicator will flash, showing that the
machine has been paused).
l Wait until the DOOR LOCKED light has
gone out before opening the door.
Before you open the door, please
check water level is below the door
opening to avoid flooding.
l Press the START/PAUSE button to start
the selected cycle.
l Once a programme is selected the
l After you have added or removed items,
close the door and press the
START/PAUSE button (the programme
will start from where it left off).
programme selector remains stationary on
the selected programme till cycle ends.
l "End" will appear in the display at the
end of the program and the DOOR
LOCKED light will go off, it is now
possible to open the door.
l Switch off the washing machine by
turning the selector to OFF.
The programme selector must be
returned to the OFF position at the end
of each cycle or when starting a
subsequent wash cycle prior to the next
programme being selected and started.
CANCELLING THE PROGRAMME
l To cancel the programme, set the
selector to the OFF position.
l Wait 2 minutes until the safety device
unlocks the door.
DELAY START button
l This button allows you to pre-programme
the wash cycle to delay the start of the
cycle for up to 24 hours.
11
EN
WARNING:
Don’t touch the display while inserting
the plug because the machines
calibrates the systems during the first
seconds: touching the display, the
machine couldn’t work property. In
this case, remove the plug and repeat
the operation.
l To delay the start use the following
procedure:
- AQUAPLUS
l This option (available only in some
- Select the required programme.
- Press the delay start button once to
activate it (h00 appears on the display)
and then press it again to set a 1 hour
delay (h01 appears on the display). The
pre-set delay increases by 1 hour each
time the button is pressed, until h24
appears on the display, at which point
pressing the button again will reset the
delay start to zero.
- Confirm by pressing the START/PAUSE
button. The delay countdown will begin
and when it has finished the programme
will start automatically.
l It is possible to cancel the delay start by
turning the programme selector to OFF.
programmes) allows you to wash the load
in a much larger quantity of water and
this, together with the new combined
action of the drum rotation cycles, where
water is filled and emptied, will give you
garments which have been cleaned and
rinsed to perfection so that the detergent
dissolves
completely,
ensuring
an
efficient cleaning action.
l This function is for the people with
delicate and sensitive skin.
l This function can be used for children’s
items and for washing of very dirty items,
for which you are required to use a lot of
detergent, or for washing of Towels
whose fibres have the tendency to hold
the detergent.
- HYGIENE +
If there is any break in the power supply
while the machine is operating, a special
memory stores the selected programme
and, when the power is restored, it
continues where it left OFF.
Activated when you set 60°C of
temperature. This option allows deep
cleaning of your clothes by maintaining the
same temperature for the whole wash.
If an option is selected that is not
compatible
with
the
selected
programme then the option indicator
light first flashes and then goes off.
The following options must be
selected
before
pressing
the
START/PAUSE button.
RAPID / STAIN LEVEL button
OPTIONS button
This button allows you to choose between
three different options:
This button allows you to choose between
two different options, depending on the
selected programme.
- PREWASHING
- RAPID
l This option allows you to make a prewash
and it is particularly useful for heavily
soiled loads (can be used only on some
programmes as shown in the table of
programmes).
l We recommend you use only 20% of the
recommended quantities shown on the
detergent pack.
12
The button becomes active when
you select the RAPID (14/30/44 Min.)
programme on the knob and allows you to
select one of three durations indicated.
- STAIN LEVEL button
l Once the programme has been selected
the wash time set for that programme will
be automatically shown.
The machine is fitted with a special
electronic device, which prevents the
spin cycle should the load be
unbalanced. This reduces the noise
and vibration in the machine and so
prolongs the life of your machine.
3 levels of wash intensity modifying the
length of the programme, depending on
how much the fabrics are soiled (can only
be used on some programmes as shown
in the table of programmes).
TEMPERATURE SELECTION
button
l This button allows you to change the
temperature of the wash cycles.
l It is not possible to raise the temperature
over the maximum allowed for the
programme, in order to protect the fabrics.
l If you want carry out a cold wash all the
indicators must be off.
SPIN SPEED button
ACTIVE STEAM button
This button allows a specific treatment to
follow certain wash cycles (please refer to
the program table). The steam function
works by relaxing creases in wet garments
and as a result reduces the time needed to
iron these items. The fibres are regenerated
and refreshed by removing bad smells.
Every program provides a dedicated steam
treatment in order to ensure the maximum
cleaning efficiency according to the items
fabric type and colour.
l By pressing this button, it is possible to
This option must be selected before
pressing the START/PAUSE button.
reduce the maximum speed, and if you
wish, the spin cycle can be cancelled.
l If the label does not indicate specific
information, it is possible to use the
maximum spin expected in the program.
To prevent damage to the fabrics, it is
not possible to increase the speed
over the maximum allowed for the
programme.
START ONE TOUCH
Simultaneously pressing the START/PAUSE
and OPTIONS buttons allows a previously
downloaded cycle to be started whilst the
One Touch position is selected on the
programme knob (for downloading cycles
from the App see the relevant section of this
user manual).
l To reactivate the spin cycle press the
button until you reach the spin speed you
would like to set.
KEY LOCK
l Pressing
simultaneously the buttons
TEMPERATURE SELECTION and SPIN
SPEED for about 3 seconds, the
machine allows you to lock the keys. In
this way, you can avoid making
accidental or unwanted changes if a
button on the display is pressed
accidently during a cycle.
l It is possible to modify the spin speed
without pausing the machine.
An over dosing of detergent can cause
excessive foaming. If the appliance
detects the presence of excessive foam,
it may exclude the spinning phase or
extend the duration of the program
and increase water consumption.
l The key lock can be simply cancelled by
pressing the two buttons simultaneously
again or turning off the appliance.
13
EN
l This option allows you to choose between
Digital Display
3) WASH TEMPERATURE
LIGHTS
The display’s indicator system allows you to
be constantly informed about the status of
the machine.
This shows the washing temperature of the
selected programme that can be changed
(where allowed) by the relevant button.
If you want carry out a cold wash all the
indicators must be off.
3
1 2 7 8 410
5
6
INDICATOR
4) CYCLE DURATION
l When a programme is selected the
display automatically shows the cycle
duration, which can vary, depending on
the options selected.
9
l Once the programme has started you will
be kept informed constantly of the time
remaining to the end of the wash.
1) DOOR LOCKED INDICATOR LIGHT
l The indicator light is illuminated when the
door is fully closed.
l The appliance calculates the time to the
end of the selected programme based
upon a standard loading, during the cycle,
the appliance corrects the time to that
applicable to the size and composition of
the load.
Close the door BEFORE selecting the
START/PAUSE button.
l When START/PAUSE
is pressed on
the machine with the door closed, the
indicator will flash momentarily and then
illuminate.
5) STAIN LEVEL INDICATORS LIGHTS
l Once the programme has been selected,
the indicator light will automatically show
the stain level set for that programme.
l Selecting a different stain level the
If the door is not properly closed,
the light will continue to flash for
about 7 seconds, after which the
start command will be automatically
delete. In this case, close the door
in the proper way and press the
START/PAUSE button.
relevant indicator will light up.
6) OPTIONS INDICATOR LIGHTS
The indicator lights show the option that
can be selected by the relevant button.
7) KEY LOCK INDICATOR LIGHT
l Wait until the DOOR LOCKED light has
gone out before opening the door.
The indicator light show that the keys
are locked.
2) SPIN SPEED
8) WI-FI (some models only)
This show the spin speed of the selected
programme that can be changed or omitted
by the relevant button.
l In the models with the Wi-Fi option, the
14
icon indicates that the Wi-Fi system is
working.
all the information about the
functionality and the instructions for an
easy configuration of the Wi-Fi, please
refer to the "Download" section on
http://wizardservice.candy-hoover.com.
l Through every wash phase "Kg MODE"
allows to monitor information on the wash
load in the drum and in the first minutes
of the wash it:
- adjusts the amount of water required;
9) ACTIVE STEAM INDICATOR LIGHT
- determines the length of the wash cycle;
The indicator light shows the selection of
the relevant option.
- controls rinsing according to the type of
fabric selected to be washed it;
- adjusts the rhythm of drum rotation for
the type of fabric being washed;
10) Kg MODE (function active only on
certain programmes)
- recognizes the presence of lather,
increasing, if necessary, the amount of
water during rinsing;
l During the first minutes of the cycle, the
"Kg MODE" indicator remain on while the
intelligent sensor will weigh the laundry
and adjust the cycle time, water and
electricity consumption accordingly.
- adjusts the spin speed according to the
load, thus avoiding any imbalance.
15
EN
l For
l Programmes – To download and launch
ONE TOUCH
new washing programmes.
This appliance is equipped with One Touch
technology that allows you to interact, via
the App, with smartphones based on
Android operating system and equipped
with NFC (Near Field Communication)
function.
l Download
on your
Hoover Wizard App.
smartphone
the
Interaction with the
machine + contents
Android smartphone
without NFC technology
Contents only
Android Tablet
Contents only
Apple iPhone
Contents only
Apple iPad
Contents only
Hygiene cycles and a troubleshooting
guide.
l Reports – Washing statistics and tips for
a more efficient use of your machine.
Get all the details of the One Touch
functions, browsing the App in DEMO
mode or go to:
www.hooveronetouch.com
The Hoover Wizardi App is available
for devices running both Android and
iOS, both for tablets and for
smartphones. However, you can
interact with the machine and take
advantage of the potential offered
by One Touch only with Android
smartphones equipped with NFC
technology, according to following
functional scheme:
Android smartphone
with NFC technology
l Clever Care – Clever Check-up and Auto-
HOW TO USE ONE TOUCH
FIRST TIME - Machine registration
l Enter the "Settings" menu of your
Android smartphone and activate the
NFC function inside the "Wireless &
Networks" menu.
Depending on the smartphone model
and its Android OS version, the
process of the NFC activation may be
different. Refer to the smartphone
manual for more details.
The management and the control of the
machine via App is only possible "by
proximity": it is therefore not possible to
perform remote operations (e.g.: from
another room; outside of the house).
l Turn the knob to the One Touch position
to enable the sensor on the dashboard.
l Open the App, create the user profile and
register the appliance following the
instructions on the phone display or the
"Quick Guide" attached on the machine.
FUNCTIONS
The main functions available using the App
are:
l Voice Coach – A guide to help you
choose the ideal cycle with only three
voice inputs (clothes/fabrics, color, stain
level).
16
More information, F.A.Q. and the
video for an easy registration are
available on:
www.hooveronetouch.com/how-to
NOTES:
Place your smartphone so that the
NFC antenna on its back matches
the position of the One Touch logo
on the appliance (as illustred below).
l Every time you want to manage the
machine through the App, first you have
to enable the One Touch mode by
turning the knob to the One Touch
indicator.
l Make sure you have unlocked your phone
(from stand-by mode) and you have
activated the NFC function; then, follow
the steps mentioned earlier.
l If you want to start a washing cycle, load
If you do not know the position of
your NFC antenna, slightly move the
smartphone in a circular motion over
the One Touch logo until the App
confirms the connection. In order for
the data transfer to be successful, it is
essential TO KEEP THE SMARTPHONE
ON THE DASHBOARD DURING THESE
THE
FEW
SECONDS
OF
THE
PROCEDURE; a message on the
device will inform about the correct
outcome of the operation and advise
you when it is possible to move the
smartphone away.
the laundry, the detergent and close the
door.
l Select the desired function in the App
(e.g.: starting a programme, the Clever
Check-up cycle, update statistics, etc…).
l Follow the instructions on the phone
display, KEEPING IT ON the One Touch
logo on the machine dashboard, when
requested to do so by the App.
Thick cases or metallic stickers on
your smartphone could affect or
prevent the transmission of data
between machine and telephone. If
necessary, remove them.
The replacement of some components of
the smartphone (e.g. back cover, battery,
etc...) with non-original ones, could result
in the NFC antenna removal, preventing
the full use of the App.
l In order to restart a cycle which
has already been downloaded to the
One Touch position, select it with
the
programme
knob,
and
then
simultaneously press the START/PAUSE
and the OPTIONS buttons as indicated
on the control panel.
17
EN
NEXT TIME – Regular usage
Table of programmes
1)
(MAX.) *
PROGRAMME
2
(see control panel)
(MAX.)
All In One 20°C
All Hygiene
4)
4)
All In One 59 Min.
3)
Dark Colours
3,5 4 4,5 5,5 6 6,5 7
8
20°
3,5 4 4,5 5,5 6 6,5 7
8
60°
5
6
7
10 11 12
40°
1
1
1 1,5 1,5 1,5 1,5 2
30°
30' 1,5 2 2,5 2,5 2,5 2,5 2,5 3
30°
44'
3 3,5 3,5 3,5 3,5 3,5 4
40°
2,5 3 3,5 4 4,5 5 5,5 6
40°
14'
Rapid
14-30-44 Min.
4)
3
8
9
Wool
1
1
1
2
2
2
2 2,5
40°
Handwash & Silk
1
1
1
2
2
2
2 2,5
30°
Rinse
-
-
-
-
-
-
-
-
-
Drain & Spin
-
-
-
-
-
-
-
-
-
2)
2,5 3 3,5 4 4,5 5 5,5 6
4)
Shirts
4)
Delicates
Mixed
**
Whites
1
30°
2
1
( )
( )
2 2,5 2,5 2,5 2,5 2,5 3
40°
2)
2,5 3 3,5 4 4,5 5 5,5 6
4)
60°
( )
2)
4)
5
6
7
8
9
10 11 12
60°
( )
2)
4)
5
6
7
8
9
10 11 12
90°
( )
2
Customizable setting that interacts with the App on your smartphone and to
download the cycles (see the dedicated section). The factory sets the default
programme Auto-Hygiene, which will sanitize the machine.
18
Please read these notes:
* Maximum load capacity of dry clothes,
according to the model used (see control
panel).
** STANDARD COTTON PROGRAMMES
ACCORDING TO (EU) No 1015/2010 and
No 1061/2010.
COTTON PROGRAMME
TEMPERATURE OF 60°C.
WITH
A
COTTON PROGRAMME
TEMPERATURE OF 40°C.
WITH
A
These programmes are suitable to
clean normally soiled cotton laundry and
they are the most efficient programmes
in terms of combined energy and water
consumptions for washing cotton
laundry.
These
programmes
have
been
developed to be compliant with the
temperature on the wash label on the
garments and the actual water
temperature may slightly differ from the
declared temperature of the cycle.
( )
Only with PREWASH option
selected
(programmes
with
PREWASH option available).
19
1)
When a programme is selected,
on the display is shown the
display shows the recommended
wash temperature that can be
reduced (where allowed) by the
relevant button.
2)
For the programmes shown you
can adjust the duration and
intensity of the wash using the
STAIN LEVEL button.
3)
Selecting the RAPID program on
the knob, it will be possible to
select with the RAPID button, one
of the three rapid programs
available among 14’, 30’ and 44’.
4)
Steam Function Available.
EN
(Only for models with liquid
detergent compartment)
When only a limited number of
articles have stains which require
treatment with liquid bleaching
agents, preliminary removal of
stain can be carried out in the
washing machine.
Pour the bleach into the liquid
bleach container, inserted into the
compartment marked "2" in the
detergent drawer, and set the
special programme RINSE.
When this phase has terminated,
turn the programme selector to
the OFF position, add the rest of
the fabrics and proceed with a
normal wash on the most suitable
programme.
Programmes selection
To clean different types of fabrics and
various levels of dirt, the washing machine
has specific programs to meet every need
of washing (see table of programmes).
ALL IN ONE technology
This washing machine is equipped with an
innovative system with an high pressure jet
that sprays a mixture of water and
detergent directly into the load. The special
motor movement used in this machine
manages the drum movement during the
start up of each programme, in conjunction
with the high pressure jet spraying the
detergent mixture into the load, the cycle
includes a set of spin actions that helps the
detergent solution to penetrate into the
fibers, helping dirt removal and ensuring
the best available wash performance. The
ALL IN ONE system is also used during the
water load phases where the high pressure
jet aids the complete removal of detergent
residues trapped in the clothes
All In One 20°C
Thanks to ALL IN ONE technology, this
innovative programme, allows you to wash
fabrics such as cottons, synthetics and
mixed fabrics at 20°C with a performance
which is comparable to a 40°C wash. The
consumption of this program is about 50%
of a conventional 40°C. Cottons wash.
IMPORTANT WASH PERFORMANCE
ADVICE:
l New, coloured garments should be washed
separately for at least 5 or 6 washes.
l Certain large dark items such as jeans
and towels should always be washed
separately.
l Never mix NON COLOURFAST fabrics.
All Hygiene
Thanks to the ALL IN ONE technology, this
program ensures deep cleaning by
optimizing the cycle in terms of temperature
and rinses, eliminating allergens and
detergent residues. Ideal for sensitive skin.
Designed for cotton garments, it provides a
60°C temperature and is recommended for
a reduced load.
20
All In One 59 Min.
This programme allows you to wash mixed
fabrics such as cottons, synthetics and
mixed fabrics in only 59 minutes, using the
full load of the washing machine, at 40°C
(or less) temperature. This programme is
particularly suited to slightly dirty fabrics.
Rapid (14-30-44 Min.)
Washing cycle suggested for low loads and
slightly dirty. With this program it is
recommended to reduce the quantity of
detergent normally used, in order to avoid
unnecessary waste. Selecting the RAPID
program and acting on the button you can
choose one of three programs available.
Dark Colours
Program designed to mix all dark garments and to
avoid the loss of colour and the formation of creases.
We recommend the use of liquid detergent.
Wool
This program performs a wash cycle
dedicated to the wool fabrics that can be
washed in a washing machine, or the
articles to be washed by hand.
Handwash & Silk
This programme allows a delicate washing
cycle for garments specified as "Hand
Wash only" and laundry items made from
Silk or specified as "Wash as Silk" on the
fabric label.
Rinse
This program performs 3 rinses with an
intermediate spin (which can be reduced or
excluded by using the appropriate button) . It
is used for rinsing any type of fabric, for
example after a wash carried out by hand.
Drain & Spin
The program completes the drain and a
maximum spin. It is possible to delete or
reduce the spin with the SPIN SPEED button.
Shirts
The washing cycle is optimized to reduce the
creation of creases, keeping an excellent washing
performance. It is also possible to further reduce
the spin speed, to ensure an easier ironing.
Whites
Made to have a perfect washing. The final spin
at maximum speed gives more efficient removal.
Mixed
The washing and rinsing optimise the speed
and rhythm of the drum action and water
levels. The gentle spin, ensures a reduced
formation of creases in the fabric.
Cottons
This program is suitable to clean normally soiled
cotton laundry and it is the most efficient program
in terms of combined energy and water
consumptions for washing cotton laundry.
One Touch
Customizable setting of the knob that you
have to select when you would like to
transfer a command from the App to the
machine and to download/start a cycle (see
the dedicated section and the user manual
of the App for more info). In the One Touch
option the factory sets as a default the
"Auto-Hygiene" cycle, made to clean the
drum, remove bad smells and extend the
life of the washing machine. Make sure
there is no load in the drum before starting
the
"Auto-Hygiene"
cycle,
use
a
proprietary washing machine cleaning
agent or powder detergent. Leave the door
of the machine open at the end of the cycle
to allow the drum to dry. Recommended
every 50 washes.
21
EN
Delicates
This program has reduced periods of drum
rotation during the cycle and is particularly
suitable or washing delicate fabrics. The
wash cycle and rinses are carried out with a
high level of water to ensure the best
performance.
7. THROUBLESHOOTING AND WARRANTY
If you believe the washing machine is not working correctly, consult the quick guide
provided below which includes some practical tips on how to fix the most common
problems.
FOR ONE TOUCH MODELS
The Hoover Wizard app has a Clever Check-up function that allows you to confirm
the functionality and status of the product at any time. To use the Hoover Wizard app
you
will
need
an
Android
smartphone
with
NFC
technology.
More info can be found on the App.
If the display of the machine is showing an error (by a code or blinking LEDs), you
should turn on the App on your Android smartphone, with NFC on.
Place your smart phone against the One Touch logo on the control panel. You should now
be able to read the fault directory to solve the issue.
ERROR CODE FORMAT
l Models with a display: the error is shown by a number preceded by the letter “E”
(example: E2 = Error 2).
l Models without display: an error is shown by a sequence of flashes of every LED.
The error code is shown by the number of flashes followed by a pause of 5 seconds
(example: two flashes – pause 5 seconds – two flashes – repeating = Error 2).
Error shown
E2 (with display)
2 flashes of the LEDs
(without display)
Possible causes and practical solutions
The machine cannot load water.
Make sure the water supply tap is open.
Make sure the water supply hose isn’t bent, kinked or trapped.
Make sure the drain pipe is at the proper height (see installation section).
E3 (with display)
3 flashes of the LEDs
(without display)
E4 (with display)
4 flashes of the LEDs
(without display)
E7 (with display)
7 flashes of the LEDs
(without display)
Any other code
Close the water supply tap, unscrew the filler hose from the back of
the washing machine and make sure the “anti-sand” filter is clean
and not blocked.
The washing machine does not drain water.
Make sure the filter is not clogged.
Make sure the drain hose isn’t bent, kinked or trapped.
Make sure the home drainage system is not blocked and is allowing
water to flow through without obstruction. Try to drain the water in the sink.
There is too much foam and/or water.
Ensure the correct amount of detergent is being used and the
detergent is designed for use in a washing machine.
Door problem.
Make sure the door is correctly closed.
Make sure the clothes inside the drum are not preventing the door
from closing fully.
If the door is locked, turn off and unplug the washing machine from
the electrical supply socket, wait 2-3 minutes and reopen the door.
Turn off and unplug the washing machine, wait a minute. Turn on the
machine and restart a program. If the error occurs again contact an
Authorised Customer Service Centre directly.
22
Problem
Possible causes and practical solutions
The washing machine
does not work / start
The washing machine
does not spin
Make sure the product is plugged into a working supply socket.
Make sure power is on.
Make sure the wall socket is working, testing it with another
appliance such as a lamp.
The door may not be correctly closed: open and close it again.
Check whether the required program was correctly selected and the
start button pressed.
Make sure the washing machine is not in pause or time delay mode.
This may be due to a leak from the seal between the tap, supply
hose and fill valve; in this case, replace it and tighten the hose
connections correctly.
Make sure the front filter is correctly closed.
The machine is fitted with a detection system that protects the load
and product from damage if the load is not balanced before spinning.
This may result in:• The machine attempts to balance the load, increasing the time of
spin.
• Reduction of the speed of spin to decrease vibrations and noise.
• The spin cycle aborting to protect the machine and load.
If this is experienced remove the load de-tangle it, reload it and
restart the spin program.
This could be due to the fact that water has not been completely
drained: wait a few minutes. If the problem persists, see Error 3
section.
Some models include a "no spin" function: make sure it is not
selected.
Check which options are selected and their effect on the spin cycle.
Strong vibrations /
noises are heard
during the spin cycle
Excessive detergent can impede the spin cycle, ensure the correct
amount of detergent is being used.
The washing machine may not be fully levelled: if necessary, adjust
the feet as indicated in the specific section.
Make sure transport screws, rubber bungs and spacer tubes were
removed.
Make sure there are no foreign objects inside the drum (coins,
hinges, buttons, etc…).
Water leaked on the
floor near the
washing machine
The standard manufacturer warranty covers faults caused by electrical or
mechanical faults in the product due to an act or omission of the manufacturer. If
a fault is found to be caused by factors outside the product supplied, miss-use or
as a result of the instructions on use not being followed, a charge may be
applied.
23
EN
OTHER ANOMALIES
The use of ecological detergents without
phosphates may cause the following effects:
- cloudier rinse drain water: This effect is
tied to the suspended zeolites which do not
have negative effects on rinse efficiency.
- white powder (zeolites) on laundry at
the end of the wash: this is normal, the
powder is not absorbed by fabric and does
not change its colour.
To remove the zeolites, select a rinse
programme. In the future consider using
slightly less detergent.
- foam in the water at last rinse: this does
not necessary indicate poor rinsing.
Consider using less detergent in future
washes.
- abundant foam: This is often due to the
anionic surfactants found in the detergents
which are hard to eliminate from laundry.
In this case, do not re-rinse to eliminate
these effects: it will not help at all.
We suggest conducting a maintenance
wash using a proprietary cleaner.
WIRELESS PARAMETERS
(for model with NFC function)
Parameter
Specifications
Wireless Standard
ISO/IEC
14443
Type A and NFC
Forum Type 4
Frequency band
13,553-13,567
MHz
(centre
frequency 13,560
MHz)
Magnetic field limit
< 42dBµA/m (at 10
meters)
With this the Candy Hoover Group Srl,
declares that this appliance marked with
complies with the essential requirements
of the Directive 2014/53/EU. To receive a
copy of the declaration of conformity, please
contact the manufacturer at:
www.candy-group.com
If the problem persists or if you suspect a
malfunction,
immediately
contact
an
Authorised Customer Service Centre.
It is always recommended to use original
spare parts, that are available at our
Authorised Customer Service Centres.
Warranty
The product is guaranteed under the
terms and conditions stated on the
certificate included with the product. The
warranty certificate must be duly filled in
and stored, so as to be shown to the
Authorised Customer Service Centre in
case of need. Proof of purchase must
be made available at the time of any
warranty related repair.
The manufacturer declines all
responsibility for any printing errors in
the booklet included with this product.
Moreover, it also reserves the right to
make any changes deemed useful to its
products
without
changing
their
essential characteristics.
24
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- DXOA - AH (5÷12) -
17.03 - 43017803 - Canon Italia - Business Services Channel
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