How to connect a Sonicare electric toothbrush with a phone. Connecting your Philips Sonicare DiamondClean smart or Flexcare Platinum electric toothbrush to your smart phone is easy. Just follow these simple steps. Connect with your Sonicare app 1. 2. 3. 4. Download the Philips Sonicare app for Android or iOS Open your Sonicare app and press the 'Brush' tab in the bottom left corner Make sure your smartphone is next to your toothbrush. Remove your toothbrush from the charger or press the power or mode button on your handle. The bottom of your handle will now illuminate. 5. Your Sonicare toothbrush is now syncing. Your data will be automatically saved to your app. 6. Check if your data is saved, by pressing the 'Progress' tab on the bottom of your Sonicare app. Enjoy your brushing sessions. My Sonicare toothbrush vibrates less powerfull than before If your Philips Sonicare toothbrush is vibrating less powerful than before, you can often solve this yourself. Make sure that the toothbrush is fully charged. Disable the Easystart function The Easystart function on your Sonicare toothbrush might be activated. Disable the Easystart function for DiamondClean Smart toothbrushes: 1. Place your DiamondClean Smart on the charger. 2. Hold the mode/intensity button and press the power button once 3. The handle will beep once to confirm it is disabled When the handle will beep twice, the Easystart function is enabled. Please make sure to disable again using the instructions above. Select the right brushing mode Try using different brushing modes and find the optimal brushing experience for you. Intensity settings Your toothbrush has different high, medium and lower intensity settings. Try using a higher intensity and find the optimal brushing experience for you. Replace your Sonicare brush head Older brush heads can seem less effective or powerful while brushing. If your brush head has been in use for more than 3 months, we recommend you to replace your brush head. A mechanical defect If did this not solve the issue, please contact us. Your toothbrush may be at fault. My Philips Sonicare toothbrush makes a loud noise If your Philips Sonicare toothbrush makes a loud noise when you switch it on, there might be a very simple solution. Remove the plastic travel cap You may have forgotten to remove the transparent plastic travel cap from the brush head before turning the toothbrush on. My Sonicare DiamondClean Smart lights up orange/purple The bottom of your Sonicare DiamondClean Smart toothbrush has a light ring. This is a guided brushing feature. Find out what the colors mean. The bottom of my Sonicare handle lights up orange The amber or orange color is telling you to replace your brush head. This is based on the smart brushing experience. The bottom of my Sonicare handle lights up purple If you put too much pressure on your Philips Sonicare DiamondClean Smart while brushing, the bottom of the toothbrush will light up purple. Try brushing your teeth with less pressure.