Primo™ 215
1. Keypad lock
2. Torch LED
3. Headset
4. Arrow keys
Quick Start Guide
5. Left soft key
10. * key
For 3.5 mm standard headset
to open shortcut
to open messages;
scroll up and down in menus
and lists
Press to open main menu
11. # key
From standby press to enter
“*”/ “+” / “P”/“W“;
when writing, press to enter
special characters
Long press to toggle between
silent and normal mode
For charger
13.Cradle contacts
14.Torch on and off
15.Assistance key
6. Right soft key Press to open phonebook
7. Call key
8. End key
9. Numerical
Network bands (MHz) [maximum
radio-frequency power/dBm]:
GSM 900 [33] / 1800 [30] / 1900 [30]
Bluetooth (GHz) [maximum radiofrequency power/dBm]:
3.0 (2.4) [10]
110 mm x 51 mm x 13 mm
83 g
3.7V/1000 mAh Li-ion battery
Operating ambient temperature:
Min: 0°C (32°F)
Max: 40°C (104°F)
Charging ambient temperature:
Min: 0°C (32°F)
Max: 40°C (104°F)
Storage temperature:
Min: -20°C (-4°F)
Max: 60°C (140°F)
Changes and errors excepted.
© IVS GmbH 2017 • All rights reserved
Make and answer calls;
press once to open the call log
Press to end a call;
press to return to standby;
press and hold to turn the
phone on and off
Press to enter numbers;
long press key 1, to call your
voice mailbox (phone number
must be stored);
when writing, press to input
numbers or characters
2. SIM card (required)
Insert the SIM card by carefully
sliding it under the metal
bracket. Make sure the contacts
on the SIM card face down and
the cut off corner is aligned with
the immersed shape of the
bracket. Do not scratch or bend
the card contacts. Try not to
touch the contacts with your fingers.
Tip: Some features may require extra
memory, to expand your phone’s storage
capacity, install a micro SD card.
3. Micro-SD card (optional)
Lightly press the card holder and push it
carefully toward the corner of
the compartment. The card
holder can now be flipped up
vertically. Place the memory
card in the black plastic bracket.
Make sure that the memory
card contacts are facing down
and that the card is placed in
accordance with the marked area (see figure).
Do not scratch or bend the card contacts.
Push the metal holder back down, press it flat
and slide it until it snaps into place.
4. Insert the battery by pushing
it into the compartment,
ensuringe that the three
contacts on the battery touches
the three spring contacts in the
battery compartment.
Replace the cover and press it
all the way around to make sure
it is closed.
When the battery performance is low, the
empty battery symbol flashes to indicate the
battery state and an alarm signal will sound. To
recharge the battery, connect the mains adapter
to the micro USB connector on the bottom side
of the phone.
When the battery charger is connected to the
phone, the red charging LED is on. The battery
charge icon moves when the battery is charging
(visible in the upper right corner of the display).
It takes approximately 3 hours to fully charge the
rechargeable battery. When fully charged the
charge icon stops moving.
Install SIM card, memory card and battery
The SIM and memory card holders are located
inside the battery compartment.
Only use batteries, charger and accessories
that have been approved for use with this
particular model. Connecting other accessories
may be dangerous and may invalidate the
phone’s type approval and guarantee.
1. Remove the cover
by sliding your fingernail into the small notch
on the bottom side of the
phone and pull the cover
If the battery is installed, slide
your fingernail in the notch next
to the battery to lift it up.
Power on the phone
Press and hold the red key
on the phone
to turn it on and off.
If the SIM card is valid but protected with a
PIN code (Personal Identification Number),
Enter PIN is displayed.
Enter the SIM PIN code and press OK
upper left corner of keypad). Delete with
Delete (
upper right corner of keypad).
Set the language
By default the phone’s menu language is
determined by the SIM card. You can always
switch between the languages supported by the
1. Press Menu â Settings â OK.
2. Select Phone settings â OK.
3. Select Language â OK.
4. Select language from the list â OK.
Set time and date
1. Press Menu â Settings â OK.
2. Select Phone â OK.
3. Select Time and date â OK.
4. Select Set home city â OK.
5. Select a city from the list â OK.
6. Select Set time/date â OK.
7. Enter the time (HH:MM) â
8. Enter the date (DD/MM/YYYY) â OK.
Make a call
1. Enter the phone number with the area code.
You can delete digits with Clear.
2. Press
to dial. Press Abort to cancel
the call.
3. Press
to end the call.
Tip: For international calls, always enter a
+ symbol before the country code to be able
to use the phonebook optimally in any country.
Press the * key twice to enter the international area code +.
Li-ion battery
This product contains a Li-ion battery. There is a risk of fire and burns if
the battery pack is handled improperly.
Danger of explosion if battery is incorrectly replaced. To reduce
risk of fire or burns, do not disassemble, crush, puncture, short
external contacts, expose to temperature above 60° C (140°
F), or dispose of in fire or water. Recycle or dispose of used
batteries according to the local regulations or reference guide
supplied with your product.
Protect your hearing
Excessive exposure to loud sounds can cause
hearing damage.
Exposure to loud sounds while driving may
distract your attention and cause an accident.
Listen to a headset at a moderate level, and do
not hold the device near your ear when the loudspeaker is in use.
Emergency calls
Mobile phones use radio signals, the mobile phone network, the
terrestrial network and user-programmed functions. This means
that connection cannot be guaranteed in all circumstances.
Therefore, never rely only on a mobile phone for very important
calls such as medical emergencies.
Answer a call
1. Press
or Answer to accept the call or
press reject to reject the call (busy signal).
Alternatively, you can press
to reject the
call directly.
2. Press
to end the call.
Assistance key
Always inform the recipients that they are
listed as your assistance contacts.
In order to possibly make everyday safer, the
phone has an assistance key. The assistance
key makes it easy to contact the help numbers
you have predefined in the Assistance number
Before the assistance key can be used, the
assistance function has to be activated, phone
numbers added to the number list and, the text
message edited with the information you want
to send.
• Press the key 3 times within 1 second.
The assistance call begins after a default
delay of 3 seconds. In this time you can
prevent a possible false alarm by pressing
Cancel or
Radio signals can affect electronic systems in motor vehicles (for
example, electronic fuel injection, ABS brakes, automatic cruise control,
air bag systems) that have been incorrectly installed or are inadequately
protected. Contact the manufacturer or its representative for more
information about your vehicle or any additional equipment.
Do not keep or transport flammable liquids, gases or explosives together
with the unit or its accessories.
For vehicles equipped with air bags: Remember that air bags fill with air
with considerable force. Do not place objects, including fixed or portable
radio equipment in the area above the airbag or the area where it might
Serious injuries may be caused if the mobile phone equipment is
incorrectly installed and the airbag fills with air.
It is prohibited to use the unit in flight. Turn off the unit before you board
a plane. Using wireless telecom units inside a plane can pose risks to air
safety and interfere with telecommunications. It may also be illegal.
Care and maintenance
Your unit is a technically advanced product and should be treated with
the greatest care. Negligence may void the warranty.
• Protect the unit from moisture. Rain/snowfall, moisture and all types of
liquid can contain substances that corrode the electronic circuits. If the
unit gets wet, you should remove the battery and allow the unit to dry
completely before you replace it.
• Do not use or keep the unit in dusty, dirty environments. The unit’s moving
parts and electronic components can be damaged.
• Do not keep the unit in warm places. High temperatures can reduce the
lifespan for electronic equipment, damage batteries and distort or melt
certain plastics.
• Do not keep the unit in cold places. When the unit warms up to normal
temperature, condensation can form on the inside which can damage the
electronic circuits.
• Do not try to open the unit in any other way than that which is indicated
• Do not drop the unit. Do not knock or shake it either. If it is treated roughly
the circuits and precision mechanics can be broken.
• Do not use strong chemicals to clean the unit.
• An assistance text message (SMS) is sent to
all recipients.
• The first recipient in the list is dialled. If the call
is not answered, the next number is dialled.
Dialling is repeated 3 times or until the call is
answered, or until Cancel or
is pressed.
Assistance key settings:
Settings â SOS setting â.
Safety instructions
The unit and the accessories can contain small parts. Keep all of
the equipment out of the reach of small children.
The mains adapter is the disconnect device between the product
and mains power. The mains socket outlet must be close to the
equipment and easily accessible.
Network services and costs
Your device is approved for use on the GSM 900/1800 MHz networks. To
use the device, you need a subscription with a service provider.
Using network services may result in traffic costs. Some product features
require support from the network, and you may need to subscribe to
Operating environment
Follow the rules and laws that apply wherever you are, and always turn
off the unit whenever its use is prohibited or can cause interference or
hazards. Only use the unit in its normal user position.
Parts of the unit are magnetic. The unit can attract metal objects. Do not
keep credit cards or other magnetic media near the unit. There is a risk
that information stored on them can be erased.
The advice above applies to the unit, battery, mains adapter and other
accessories. If the phone is not working as it should, please contact the
place of purchase for service. Don’t forget the receipt or a copy of the
In case you need support during setup or usage of your mobile phone you
will find the relevant contact details on the following website:
If you detect a defect resulting from manufacturing and/or material faults
within 24 months from purchase, please contact your dealer. The warranty
does not apply for improper treatment or failure to comply with information
contained in this user guide, for interference on device executed by
dealer or user (e. g. installations, software downloads,…) and for total
loss. Furthermore it does not apply to ingress of liquids, use of force,
non-maintenance, improper operation or other circumstances caused by
the user. It also does not apply to failure caused by a thunderstorm or any
other voltage fluctuations. The manufacturer reserves the right in this case
to charge the customer for replacement or repair. For wear parts such
as batteries, keyboard or casing a restricted warranty period of 6 months
is valid. Manuals and possibly supplied software are excluded from this
warranty. Further or other claims arising from the manufacturer’s warranty
are excluded. Thus, there is no liability claim for business interruption,
loss of profits, loss of data, additionally installed software by user or other
information. The receipt with purchase date forms the warranty proof.
Specific Absorption Rate (SAR)
This device meets applicable international safety requirements for
exposure to radio waves. Your mobile device is a radio transmitter and
receiver. It is designed not to exceed the limits for exposure to radio
waves (radio frequency electromagnetic fields) recommended by international guidelines from the independent scientific organization ICNIRP
(International Commission of Non-Ionizing Radiation Protection).
The radio wave exposure guidelines use a unit of measurement known as
the Specific Absorption Rate, or SAR. The SAR limit for mobile devices is
2 W/kg averaged over 10 grams of tissue and include a substantial safety
margin designed to assure the safety of all persons, regardless of age
and health.
Medical units
The use of equipment that transmits radio signals, for example, mobile
phones, can interfere with insufficiently protected medical equipment.
Consult a doctor or the manufacturer of the equipment to determine
if it has adequate protection against external radio signals, or if you
have any questions. If notices have been put up at health care facilities
instructing you to turn off the unit while you are there, you should comply.
Hospitals and other health care facilities sometimes use equipment that
can be sensitive to external radio signals.
Implanted medical devices
To avoid potential interference, manufacturers of implanted medical
devices recommend a minimum separation of 15 cm between a wireless
device and the medical device. Persons who have such devices should:
• Always keep the wireless device more than 15 cm from the medical device.
• Not carry the wireless device in a breast pocket.
• Hold the wireless device to the ear opposite the medical device.
If you have any reason to suspect that interference is taking place, turn
the phone off immediately. If you have any questions about using your
wireless device with an implanted medical device, consult your health
care provider.
Areas with explosion risk
Always turn off the unit when you are in an area where there is a risk of
explosion. Follow all signs and instructions. There is a risk of explosion
in places that include areas where you are normally requested to turn
off your car engine. In these areas, sparks can cause explosion or fire
which can lead to personal injury or even death.
Turn off the unit at filling stations, and any other place that has fuel
pumps and auto repair facilities.
Follow the restrictions that apply to the use of radio equipment near
places where fuel is stored and sold, chemical factories and places
where blasting is in progress. Areas with risk for explosion are often
– but not always – clearly marked. This also applies to below decks on
ships; the transport or storage of chemicals; vehicles that use liquid fuel
(such as propane or butane); areas where the air contains chemicals or
particles, such as grain, dust or metal powder.
Tests for SAR are conducted using standard operating positions with
the device transmitting at its highest certified power level in all tested
frequency bands. The highest SAR values under the ICNIRP guidelines
for this device model are:
Head SAR: 0.316 W/kg
Body SAR: 0.735 W/kg
During normal use, the SAR values for this device are usually well
below the values stated above. This is because, for purposes of system
efficiency and to minimize interference on the network, the output power
of your mobile device is automatically decreased when full power is not
needed for the call. The lower the power output of the device, the lower
its SAR value.
This device meets RF exposure guidelines when used against the head
or when positioned at least 0.5 cm away from the body. When a carry
case, belt clip or other form of device holder is used for body-worn
operation, it should not contain metal and should provide at least the
above stated separation distance from the body.
The World Health Organization (WHO) has stated that current scientific
information does not indicate the need for any special precautions when
using mobile devices. If you are interested in reducing your exposure,
they recommend you reduce your usage or use a hands-free accessory
to keep the device away from your head and body.
EU declaration of conformity
Hereby, IVS GmbH declares that the radio equipment type Primo™
215 is in compliance with Directives: 1999/05/EC or 2014/53/EU and
2011/65/EU. The full text of the EU declaration of conformity is available
at the following internet address:
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