Telex Radio Dispatch Products
Communications and dispatch solutions for every application
IP-Based Dispatch
Why should I consider an IP-based radio dispatch system?
• IP-based dispatch enables effective communications interoperability. Dispatchers can connect and control
UHF, VHF, 800Mhz, conventional, trunked, P25, iDEN, satellite, and many other communications platforms.
•IP-based dispatch can lower overall cost of ownership by simplifying installation, configuration, and
maintenance. Telex systems can also help you replace costly traditional infrastructure like leased lines and
even your Central Electronics Bank.
•IP-based dispatch makes for easy system growth and back-up. Your communications system can evolve
as your needs change or as applications demand.
Why should I choose the Telex IP-based system?
Telex invented IP-based dispatch technology, and was the first to offer IP-based solutions back in 2001. Telex
has more experience and active installations than any other manufacturer—more than 3,000 Telex IP-based
consoles are in use every day around the world.
Who should consider dispatch solutions from Telex?
Telex has solutions available for installations of almost any size and application. We have had proven
success in public safety, military, industrial, transportation, utility, and education applications. We also offer
complementary solutions to enhance the capabilities of existing systems, including:
— Portable dispatch and interoperability solutions for crisis communications
— Easy install mobile command center equipment
— Communications center back-up and redundancy solutions
— T
echnology migration solutions that allow agencies to move toward new standards while maximizing
their investment in existing technology
2 |
More Installations
Than Any Other IP-Based
Dispatch System.
Denver Public Schools use Telex
for stability and effectiveness
“I have been working with two-way radios for DPS
going on 25 years now, and RoIP is the neatest
technology I have seen in communications yet. The
ability to multicast over Ethernet is a powerful tool.
RoIP has created endless possibilities for our two-way
applications. We can design and add on to the Telex
IP-223 / C-6200 system in many different ways. It’s a
great platform to grow with.”
—Jim Bailey,
Denver Public Schools Radio Room
Mid Georgia Ambulance Service selects Telex’s
revolutionary IP-based dispatch solution
Mid Georgia Ambulance Service chose Telex’s
they were then accessible from all five of the primary
revolutionary IP-based dispatching solutions, allowing
dispatch positions, each running C-Soft Dispatch
them to replace their leased line with a low-cost
Console Software. “This will be the way to communicate
DSL network connection, all at a significant monthly
in the future,” states Joe Robinson, Chief Operating
savings. The IP-based infrastructure also facilitates radio
Officer. Expressing great pleasure in not only the
network expansion as their response area continues
system performance, but also the service by the Telex
to grow. Connecting additional towers and adding
representatives who installed it, Mid Georgia now plans
dispatch positions or radios are simple IP connections.
to expand it to all of their operating sites statewide.
The system linked Mid Georgia’s VHF radios to the
With future expansion to other remote sites on the
Southern LINC, iDEN radios by connecting both to a
horizon, Mid Georgia is excited about the ability to
C-6200, 18-line dispatch console. The C-6200 bridged
simply plug into their existing network.
all of the disparate systems onto the IP network, and
—Joe Robinson, Chief Operating Officer
Mid Georgia Ambulance Service
Telex Radio Dispatch brings flexibility to
University of Phoenix Stadium
“The 24-hour stadium security team covers a multitude
in terms of training new staff and ensuring seamless
of responsibilities during its rotating shifts, including
operator turnover at the primary dispatch position.”
video surveillance, fire alarms, door/gate monitoring
Creative Communications recommended a Telex C-Soft
and answering after-hour incoming phone calls. An
12-line basic dispatch console, using IP-223 to interface
easy-to-use dispatch system was essential, especially
remotely with CDM base radios.
—Nick Spiro, Creative Communications | 3
Software Based Radio Dispatch Console
C-Soft is the industry’s most flexible and capable
field, easy back-up of communications assets,
software dispatch console, and is the perfect
and the ability to save multiple configurations
application for any dispatch environment.
on a single computer. This proven application
C-Soft delivers all of the dispatch capabilities
has been deployed in communication centers
you expect while also giving you the flexibility
around the world in applications from 911
that only an IP-based software console can
dispatch to mobile command centers and
provide: simple and quick deployment in the
transportation management.
PC Requirements:
• Operating System: Windows XP required
ound System: Full duplex Windows compatible
sound system. Sound Blaster or HW compatible
etwork Connection: 10Mbps or 100Mbps TCP/IP
• Processor Speed: Celeron 500 or greater
• Memory: Minimum of 64Mbytes recommended.
arallel Applications: Telex recommends that mission
critical dispatch settings do not run other applications
on PCs running C-Soft, especially those applications
that place high demands on processing power, sound
system or network assets.
NOTE: These are minimum requirements and users should bear in mind that when handling a large number of lines - 50
or more per PC – it is strongly recommended that more powerful computers and more robust network resources be
deployed. Please consult your integrator for specific system recommendations.
4 |
Available Configurations:
• C-Soft is available in configurations from two to 200 lines.
User Interface:
• User-controlled configurations for any dispatch application.
Signaling Capabilities:
• MDC1200 encode and decode, FleetSync encode and decode, DTMF, serial
and OTA FleetSync, 5/6 tone - supports emergency, group, individual, and
status calls.
Instant Recall Recorder:
• Tracks the last three minutes of both select and unselect speaker audio.
• Buttons can be set up to start playback at various points in the buffer or
played call-by-call from the call buffer.
Information Windows:
• Per Line Call History, Active Emergency, Emergency History, Manual Call
List, and Status Windows.
Intercom Capabilities:
• Intercom communications between dispatch positions can be set up on all
consoles on the system.
DTMF Keys:
• A full, 16-key keyboard is supported.
• Multiple paging formats are built into the C-Soft console software.
• Quickcall II in both the 100 and 1000 group formats, as well as DTMF,
Knox Paging tone, and 5/6 tone paging.
• Manual frequency entry mode is also supported.
Alert Tones:
• Three alert-tone types are supported, including steady tone, pulsed tone,
and high-low warble.
• All frequencies and durations are programmable.
Programmed Group & Mute Buttons:
coming soon!
• For both Group and Mute functions, lines can be selectively included
within these programmed buttons, allowing for instant access to particular
lines of interest.
• Up to 30 simultaneous crosspatch groups are supported.
Status Indicators:
• 24-hour clock, VU Meter, PTT Indication, and Instant Recall Recorder
progress are displayed on the upper status bar.
Flexible Audio Interface Options:
• Using the Telex HB-3 Plus, C-Soft can interface with all common dispatch
communication audio sources, including headsets, desktop microphones,
external speakers, and footswitches.
SIP Telephony:
• Crosspatch, DTMF hold, call history, phone directory, stun, and proxy
• Provides audio adjustment with silence detection and jitter buffering.
• Able to specify IP interface for SIP connections.
• Per line configuration for each SIP account. SIP is only available with
24 lines of C-Soft dongle or above.
Multiple Vocoders:
• Per Line Vocoder Type ability to select lower bandwidth Vocoder.
Special Interfaces:
• iDEN, TETRA, P25, and Phone/PSTN | 5
Dual IP Network Remote Adapter Panel
The Telex IP-223 IP Network Remote Adapter is the heart and soul of our IP solutions.
The IP-223 bridges two-way radios and other communications devices onto the IP
dispatch network. It also enables a number of other functions:
• Multiple types of communications interface: IP, 2-wire, 4-wire, iDEN, local control,
and TDI with phone.
• Seven functional modes available in every device:
— Local – Direct connection to any radio, bridging it onto the IP network.
— Tone – Generate standard control tones via conventional connections to radio.
— Console – Bridge analog consoles into an IP dispatch network.
— Crosspatch/Repeater – Directly patch communications devices on the network
without a console. It can also be used to extend coverage.
— Phone – Connects a standard POTS telephone line to the dispatch network via the TDI.
— iDEN – Puts iDEN phones onto the dispatch network and provides advanced access and
— TETRA – Provides access to advanced features of the TETRA system via an interface
with Sepura radios.
• Telex System Manager: View, manipulate, and manage multiple Telex device parameters
and settings. Easily detect all Telex devices on the network for easy configuration.
Each IP-223 allows you to connect and control up to two communications devices from
any dispatch location on the network; that network can be within a single building, or can
reach across the entire country—wired or wireless.
Coming Soon...
Encode and
6 |
IP-223 Functions and Capabilities:
• Encode iDEN Emergency – Able to receive and decode ID
and information related to incoming iDEN emergency signals.
• Sepura Status Messaging – Able to decode, and
display status messages generated via TETRA (Sepura
SRM200/3500) radios.
• Radio Telephony Operation – Allowing local console to
change a remote radio channel via POTS line.
• Enhanced Crosspatch capabilities:
— Line-to-line crosspatch – Enable and disable via
DTMF strings.
tart/Stop Function Tone Line-to-Line Crosspatch –
Designated function tones have the ability to
automatically set up and knock down line-to-line
crosspatches within the device.
— Dial – Remote user with portable radio can key a DTMF
string, causing IP-223 to take the TDI off-hook, dial a
preprogrammed phone number, and establish a patch
between the devices via DTMF strings.
— Dial VoIP – Remote user with portable radio can key
DTMF string, causing IP-223 to join different multicast
group and port–mapping the IP to a different channel.
— Phone Patch - Remote user with portable radio can key
a DTMF string, causing IP-223 to take the TDI off-hook.
The user can then manually dial a phone number.
— Multiple Vocoders - Per Line Vocoder Type - ability to
select lower bandwidth Vocoder.
enwood P25 TK5710/5810 serial control – Supports
encode and decode of FleetSync ID and P25 ID, channel
change, scan ON/OFF, and monitor. Also capable of direct
serial control of Kenwood 80, 90, and 150 Series radios.
• Generate FleetSync MSK signal at the IP-223 –
Does not require specific Kenwood base station.
• Advanced compatibility with multiple radio manufacturers
– Motorola, Kenwood, EF Johnson, iDEN, Sepura, Elutions.
• 5-Tone Detection – Decodes 5-tone messages received from
remote radios and sends console information to display.
• COR Click Dialing – While using COR, the remote user can
key click a portable radio, causing the IP-223 to take a
TDI off-hook, and dial a preprogrammed phone number to
establish a telephone connection between remote user and
a designated dispatch console.
• Improved Web-Based Programming Interface – Redesigned
Web page displays important information on start screen
and simplifies navigation to critical programming areas.
IP-223 Available Options:
• FleetSync Encode and Decode
•MDC1200 Decode
• iDEN Interface with NI-223
• TDI telephone interface required if using POTS
• Multiple Vocoders | 7
Nexus IP Console Position
Complete Communications Solution
communications—stability, performance, and world-class dispatch capability.
Nexus IP Console Position
Standard Dispatch Position:
The IP platform makes it simple to install, easy to expand, and flexible enough
• 17” LCD monitor
to use in any dispatch setting.
• Keyboard and mouse
The Nexus IP Console Position delivers everything for dispatch
Dependability and Performance
Telex has built the Nexus IP Console Position around a world-class desktop
platform. This isn’t just another PC. We’ve selected a custom CPU from Kolar
Industrial Solutions Group. Kolar has been providing the highest quality
industrial and specialty computer control devices to commercial, military, and
industrial markets around the world for nearly 60 years. Kolar computers have
been selected for use in defense operations, medical testing, and research
applications and precision industrial processes.
Service and Support
By standardizing around a single Dispatch Position platform, we have
been able to optimize both the operating system and dispatch software
for maximum stability and performance. And we are able to deliver a total
solution that is significantly enhanced and much easier to support by
removing the variables associated with software installation on an end-user
provided PC.
Flexibility and Scalability
The Nexus IP Console Position can be ordered in configurations from two
to 200 lines. It is our most capable and highest capacity dispatch solution.
The user interface is completely customizable, meaning you can control
the button layout – the size, shape, color and even the labeling. Change the
background color, create simple or advanced dispatch interfaces—the options
are nearly limitless with the Console Position. You can even store multiple
dispatch configurations on a single station for different applications or usage
8 |
• HB-3 Plus headset adapter
• DH-2000 single-sided dispatch headset
• Desktop speakers
Available Options:
• 19” LCD monitor
• 17” Touch screen monitor
• 19” Touch screen monitor
ual monitor configuration in both 17”
or 19” and in LCD or touch screen
• Footswitch
• Laptop option available
• DM200 microphone
Telephone Dispatch Interface
Access phone lines directly from a Telex IP-based radio
dispatch system.
This innovative technology lets dispatchers place and receive telephone calls
from their console. A single analog phone line can now be a shared resource
among several IP-based dispatch consoles in a facility.
TDI Benefits:
• Allows dispatchers
to patch radio
transmissions and
telephone calls.
llows multiple
dispatchers on IP
network to share a
single phone line.
asses caller ID
information to
dispatch console for
on-screen display.
N1223 plus
Dispatchers can now control and interface directly with
iDEN phones as a controllable asset on a Telex IP-based
radio dispatch system.
Users will be able to change groups, initiate and terminate calls, crosspatch iDEN
calls to other radio channels on the network, and communicate directly with the
phone user. And, because this is an IP-based device, dispatchers on the network
have access to all functions. The NI-223+ provides power to the iDEN phone and
passes caller ID information back to the console, giving the dispatcher access to
valuable tracking information.
NI-223plus Benefits:
• Decode incoming emergency calls.
asses caller ID information to
dispatch console for display.
Access and control an EFJohnson 5300 radio directly
from your console.
The EFJohnson 5300 mobile radio is available in bands from VHF to
700/800MHz and is used around the world. Users have the unique flexibility
to crosspatch the 5300 mobile radio with any other communication platform,
including iDEN and a range of other two-way radios.
IP-25300 Benefits:
rovides the capability to
crosspatch the EFJohnson
5300 mobile radio to any other
communications asset on the
dispatch network.
igital interface gives complete
control, including channel change,
ANI (P25 and others), emergency
status, scan on/off and encryption
• Simple configuration and
installation. | 9
IP-Based Radio Control System
V.I.P.E.R. Benefits:
ompletely self-contained
mobile command center
asily transported and
reates instant
interoperability among
disparate radio systems
stablishes complete
and robust dispatch
asily expands or
integrates with other
communications systems
Use the V.I.P.E.R. and our innovative IP dispatch technologies
different radio systems you need to control will determine
to create completely self-contained dispatch networks
the number of IP-223s to include. Typically, two extra
that are easy to deploy in emergency situations, providing
IP-223s are added to allow additional radios to be added to
effective communications interoperability solutions. Radio
the system in the field.
system interoperability is achieved instantly through simple
Number of pre-configured radios for installation
crosspatches on the console. The IP-based system increases
When building a V.I.P.E.R., agencies and integrators often
the reliability of the system and makes it easy to add
choose to have their most commonly used radios built right
additional radios or dispatch positions on scene. Because
into the unit, which minimizes the amount of setup time in
V.I.P.E.R. is based on a modular architecture, it provides the
the field and provides complete interoperability and radio
flexibility to create an exact solution for any application. Any
control in your most common deployments.
authorized Telex Radio Dispatch dealer or integrator can
Other portable radios to add when necessary
help design a system that fits your needs.
By considering in advance which other types of radios might
Number of radios needed for control
need to be added on the scene of an incident, you will be
Each installed Network Remote Adapter (IP-223) allows you
better prepared when the situation arises. Adding control
to control and network up to two radios. The number of
cables is all that is necessary.
V.I.P.E.R. MCU Package includes:
V.I.P.E.R. Eight Package includes:
• Nexus IP Laptop Computer
• 12-Line C-Soft Dispatch Console Software and Network
Recorder Software included
• Four Telex IP-223 Radio Controllers
• Built-in storage drawers for laptop computer
and accessories
• External speakers
• External connection for up to eight different
portable radios
• External Cat-5 network connection
• Internal network switch
• 110V – 240V @ 320W max power supply
• Rugged weather resistant mil-spec case
• Overall closed dimensions 28” W x 29.5” D x 22.5” H
• Four Telex IP-223 Radio Controllers
• External connection for up to eight different portable radios
• External Cat-5 network connection
• Internal network router
• 110V – 240V @ 100W max power supply
• Rugged weather resistant mil-spec case
• Overall closed dimensions
28” W x 27.25” D x 15.5” H
10 |
HB-3 Plus:
Headset Adapter Panel
This new model, an update from the popular HB-3
The HB-3 Plus contains its own microprocessor and
Headset Adapter Panel, features several significant
software, giving it the intelligence and ability to control
performance enhancements. An updated mechanical
multiple inputs and outputs. The adapter operates in two
design and durable steel construction improves the
distinct modes. The PC mode is compatible with C-Soft
durability of the unit in heavy-use environments. New
and allows for the use of standard dispatcher quality
microphone and headset input circuits provide expanded
accessories with the C-Soft application. Legacy console
compatibility, allowing end users to choose between
support mode allows the HB-3 Plus to connect to a Telex
electret and dynamic element microphones.
console through the headset jack and gives the dispatcher
access to the advanced features of the HB-3 Plus.
HB-3 Plus Features:
HB-3 Plus Controls:
• Desk mic input
• Volume control
• Footswitch inputs
• Headset on/off switch
• Relay outputs
• Level adjustments
• Recorder outputs
• Diode-blocked inputs
• NENA telephone
• Console connection
• Serial port
Networked Input/Output Control Device
The NEO-10 is a network-based input/output device that
supporting 10 channels of echo packet functionality,
has 10 DPDT relays and 10 inputs for monitoring external
which copies voice/data content on the network to and
events. Anytime a relay or input changes, the NEO-10
from multicast addresses. This feature allows the Telex
sends a message across the network, allowing all console
multicast scheme to operate on a network without having
users on the system to see status updates in real time.
multicast enabled.
Actual control of the NEO-10 is accomplished by a TCP/IP
socket connection from the controlling console.
Telex System Manager (TSM): view, manipulate, and manage
NEO-10 also enables the operation of other Telex IP-based
multiple Telex device parameters and settings. Easily detect
dispatch equipment on a non-multicasting network by
all Telex devices on the network for easy configuration. | 11
Network Recorder
Network Recorder Software
The new NR-V2 is sold in combination with the Network Recorder 4.200.
Network Recorder:
The Telex Network Recorder allows you to monitor and
• Check for Heart Beat, Warning, and Errors
record audio for any channel in real time. It also stores
• Reporting Messages:
detailed information for each call and event in an SQL
— MP3 compression problems
database for quick and easy retrieval. This includes:
— Database connection/reconnect problems
• Source IP addresses
— Protect key (dongle) not found
• Channel changes
— Sound card problems
• Crosspatch creation and teardown
— Hard drive full
• Supervisor mode start and end
— Database rebuilding
— A line has been recording over half an hour
• Date, time, and call duration
— Accumulation of error files
• Line number
— Less than 20GB left on hard drive recorder has closed
Reciever will
be a FREE
• Scan status
• NEO-10 relay and input logging
The recorder monitors your radio network for audio
packets and records those that meet your criteria. These
Using the Telex Network Recorder, you can access
are stored as raw PCM audio and then compressed into
extensive amounts of call information, sorting and refining
MP3 files. A 32-bit digital signature is added to the file
your searches with a high level of detail. For example, you
to guarantee its authenticity. Both RX and TX audio are
can search for all calls made by a particular user during a
stored and separated for search purposes. The Network
particular time period on a particular channel.
Recorder can record radio traffic from standard VoIP
formatted lines, EFJohnson 2600 series P25 digital
Remote Monitor Capability (NR Monitor Application)
repeaters, and also perform positional recording. The
notifies users that an error in the system has occurred.
positional recorder lets you record the select, unselect,
Monitors the status of Network Recorder Remote
and mic audio of a specific console.
12 |
Recorder Search Engine:
The Network search engine can search the recorder
for playback on another computer or an MP3 player. Large
computer using these parameters: ANI, line number, date,
groups of calls can be archived for permanent storage and
time, and call duration. Unrelated calls can be removed
to clear disk space. Archived calls can then be brought
from the search screen, and calls of interest can be copied
back into the database for later review.
NR-V2 Features:
Network Recorder
• Higher performance Rackmount PC
NR-V2 Specifications:
— Faster CPU speed, more RAM
— 250GB hardware RAID control
hard drive
• 4U Rackmount ATX chassis with front USB, 3x5.25”(ext.),
2x3.5”(ext.) and 1x3.5”(int.) drive bays. Color: Black
Dimensions: 7”H x 19”W x 17.7”D (with rounded handles).
— Separate OS drive
• Antec EarthWatts EA430 430W ATX 12V Power Supply
with active PFC and auto-switching.
— 250GB SATA removable hard drive
for archive
• Intel DQ35JO Core 2/Quad, Intel Q35 Chipset, FSB
1333/1066/800, Intel vPro Ready, Audio, Video, and
Gigabit Ethernet Micro-ATX Motherboard.
— Easy to recover the system in case
of failure
• Exportable
• Intel Core 2 Duo Processor @ 2.2GHz, E4500 800MHz FSB,
2MB Cache LGA775 CPU with Intel RoHS Heatsink/Fan.
• Additional archive hard drive available
• 4GB 667MHZ DDR2 Memory.
• Adaptec 1220SA SATA2 RAID 2-Port 1x PCI-Express
Controller for Data Drive Raid Array with two Seagate
ST3500320AS 500GB SATA2 7200rpm Hard Drives
Configured for Database in Raid 1 (Mirror) Configuration
on Raid Controller Card.
• ICY Dock SATA hard disk drive Removable Drive Kit with
keylock and fan including a Seagate ST3250410AS 250GB
SATA2 7200rpm 16MB NCQ Hard Disk Drive installed into
Icy Dock.
hard drive
• One Seagate ST3250410AS 250GB SATA2 7200rpm 16MB
NCQ Hard Disk Drive installed as OS Base.
• A Samsung DVDRW (Black) with CDBurnerXP and Nero
OEM installed.
• Creative Labs SB Audigy 7.1 SB0610VP.
• US English Keytronics Lifetime Classic II Keyboard
(BLACK) and Logitech LX3 Optical Mouse.
• Integrated Intel Graphics Media Accelerator X3100.
• Integrated Intel 82566DM Gigabit Ethernet Controller.
• Integrated 1x RS232, 1x IEEE1394a, 1x Parallel, 8x USB
ports, 1x PCI.
• Express x16 slot, 1x PCI Express x1 slot, 2x PCI 2.2 slots.
• Acronis TrueImage OEM Recovery Software.
• Microsoft Windows XP Pro SP2 OEM. | 13
Hardware Consoles
Eight-line IP-Based Radio Dispatch Console
The IP-1616 is a workhorse console that offers all the
The IP-1616 requires no CEB or additional CPU equipment
dispatch features and control that you would expect from
for operation. All processing and control capabilities are
a larger, more expensive solution. Multiple IP-1616s can
completely self-contained within the unit. Requires a
be used to control larger operations. Its smaller desktop
gooseneck desktop microphone or dispatch headset for
footprint takes up less room at the workstation, but still
operation—all sold separately.
offers all the dispatch capabilities and controls you need.
New Features:
TSM and
Available on
new release
• Call history – Up to last 50 incoming calls displayed.
• Autodial from history list and phone list.
• Caller ID (Phone, iDEN, MDC, FleetSync, TETRA and 5-tone).
• NEO-10 Support – Able to control two NEO-10 relays from the console.
• iDEN Support – Full support of NI-223 features, including ID, go-ahead beeps, busy
signal, and manual dial.
• Scan feature for supported radios.
• Emergency – Decodes incoming emergency signals from supported ANI formats.
• Clear/Coded Transmit for EFJ RS5300 mobile radio.
­ adio Telephony Operation – Allows local console to change channel of the remote
radio via POTS line. Also, gives operators the ability to designate certain lines to
automatically failover to a standard POTS line if the IP connection fails.
­ elex System Manager (TSM): View, manipulate, and manage multiple Telex
device parameters and settings. Easily detect all Telex devices on the network for
enwood P25 TK5710/5810 serial control – Supports encode and decode of FleetSync
ID and P25 ID, channel change, scan ON/OFF, and monitor. Also capable of direct serial
control of Kenwood 80, 90, and 150 Series radios.
• Generate FleetSync MSK signal at the IP223 - Does not require specific Kenwood base
14 |
IP-1616 Features:
IP-1616 Controls:
• 16-channel control
• Monitor, intercom, PTT button
• Crosspatching of two to eight lines
• Up to four alert tones
ommunications with crosspatch
groups while operating on unused
• Crosspatch
• Simplex/full-duplex operation (field
• Supervisory control
• Group select, two pre-determined
• 16-digit DTMF keypad
• Crossmute (Ethernet-based)
• Volume controls
• Parallel console update
• Parallel TX LED detect
• Instant Call Recorder (IRR)
• Channel selection
• Line select call with alarm
• Instant PTT
• Telex System Manager (TSM):
easily detects C-6200 device on the
• A-menu and B-menu buttons
network for easy firmware upgrade.
• Four programmable buttons
• Paging (two-tone, DTMF, manual)
C-6200: 18-Line IP/Analog Radio Dispatch Console
The C-6200 is a unique platform in the dispatch
hardware console back-up to the Nexus IP Dispatch
industry that can function as either an IP-based or an
Position. The C-6200 requires no CEB or additional
analog console, giving you the flexibility to deploy it
CPU equipment for operation. All the processing and
in numerous settings. Perfect for any small to mid-
control capabilities are completely self-contained within
sized operation, the C-6200 offers world-class dispatch
the unit. Requires a gooseneck microphone, desktop
capability and can even be configured to bridge analog
microphone, or dispatch headset for operation—all sold
and IP assets within a single unit. It’s also the perfect
C-6200 Features:
C-6200 Controls:
• Programmable single or dual
• Monitor, intercom, PTT button
function tones
• Up to four alert tones
• 16-frequency control
• Crosspatch up to three groups
wo-wire or four-wire (field
programmable with optional line
cards), local, and E&M
roup select, three pre-determined
implex/full-duplex operation
(field programmable)
• 16-digit DTMF keypad
• Programmable squelch control
• Crossmute (hardwire)
• Parallel console update
• Paging (multiple formats)
• Instant Recall Recorder (IRR)
• Telex System Manager (TSM):
Easily detects C-6200 device on the
network for easy firmware upgrade.
in version
• Supervisory control
• Volume controls
• Parallel TX LED detect
• Channel selection
• Instant PTT
• Auxiliary up to four buttons
• Four programmable buttons
• Paging (two-tone, DTMF, manual) | 15
Two-Line IP-Based Radio Dispatch Console:
The perfect footprint for smaller operations or
places the IP-2002 on the network. The IP-2002 requires
supervisory monitoring situations, the IP-2002 is an
no CEB or additional CPU equipment for operation—all
IP-based dispatch console in a familiar desktop telephone
the processing and control capabilities are completely
form factor. Dispatchers using the IP-2002 can initiate
self-contained within the unit. The console comes with
a crosspatch between the two lines as well as inject
a handset and panel mic. Other microphone options are
audio into the crosspatch. A simple Ethernet connection
sold separately.
New Features:
• Call history – Up to last 50 incoming calls displayed.
• Autodial from history list and phone list.
• Caller ID (Phone, iDEN, MDC, FleetSync, TETRA and 5-tone).
• NEO-10 Support – Able to control two NEO-10 relays from the console.
• IDEN Support – Full support of NI-223 features, including ID, go-ahead beeps, busy signal and manual dial.
• Scan feature for supported radios.
• Emergency – Decodes incoming emergency signals from supported ANI formats.
• Clear/Coded Transmit for EFJ RS5300 mobile radio.
­ adio Telephone Operation – Allows local console to change channel of the remote radio via POTS line. Also gives
operators the ability to designate certain lines to automatically failover to a standard POTS line if the IP connection fails.
­ elex System Manager (TSM): View, manipulate and manage multiple Telex device parameters and settings. Easily detect
all Telex devices on the network for easy configuration.
enwood P25 TK5710/5810 serial control – Supports encode and decode of FleetSync ID and P25 ID, channel change, scan
ON/OFF, and monitor. Also capable of direct serial control of Kenwood 80, 90, and 150 series radios.
• Generate FleetSync MSK signal at the IP223 – Does not require specific Kenwood base station.
16 |
IP-2002 Features:
IP-2002 Controls:
• 100 talkgroup/frequency control
• Monitor, Intercom, PTT
• Simplex/full-duplex (field
• Up to two alert tones
• Crossmute (Ethernet based)
• Supervisory control
• Parallel console update
• 16-digit DTMF keypad
• Instant Recall Recorder (IRR)
• Volume controls
• Line select call with alarm
• Parallel TX LED detect
• Crosspatch
• Frequency selection
• Menu button for direct menu access
• NEO-10 relay control
• Paging (two-tone, DTMF, and
Six-line Analog Tone Remote Control Console
/ C-2002
The C-1616 is designed for easy field programmability. Its
audio-level meter. Multiple consoles can be easily
modular design offers selection and control of up to six base
programmed by using the serial port located on the
stations and 16 frequencies. The C-1616 comes standard
back of each console. Unlike other manufacturers’
with two channels. Additional channels may be added by
equipment, the C-1616 requires no additional programming.
installing another two-line module—sold separately.
Optional: handset/headset, gooseneck mic, desk mic,
and footswitch.
Its unique vacuum florescent display provides channel
alpha/numeric indication, and features clock and
C-1616 Features:
C-1616 Controls:
• Two-wire or four-wire per
• Select/unselect status for
(field programmable)
Simplex/full-duplex per
(field programmable)
Programmable squelch
control per line
TX monitor
Supervisory control
Two alert tone cadence
(keypad programmable)
Crossmute per line
TX notch filter
Wildcard group groupings
(function tones)
each line
elective call indication
• 16-function tone button
• TX all button
• RX all button
• Mute button
• Alert button
• AUX relay button
• Intercom
• PTT button
• 16-digit DTMF keypad
• Supervisory button
• TX detect LED for
selected audio
• Line activity monitor LED
for each line
• | 17
Two-line Radio Control Console
Compact, but still loaded with features, the reliable
programmed by using the DTMF keypad on the front of
C-2002 offers crossmute and supervisory capability and
the console. Used with our mating DSP-223 series adapter
programmable squelch control, which eliminates the
panels, the C-2002 meets all the needs and requirements
unwanted noise generally associated with line monitoring.
for controlling remote base stations. The console comes
The C-2002 can control two base stations and select up
with a handset and panel mic. Optional: headset, desk mic,
to 99 frequencies. This DSP-designed console can be
footswitch, and wall-mount kit.
C-2002 Features:
C-2002 Controls:
C-2000, C-2000HS:
elective call indication
Parallel console update
Alert tone
Time duration of the PTT
Audio delay
Function tones (programmable)
Two-wire or four-wire (field
programmable), local, and E&M
Simplex/full-duplex (field
Programmable squelch control
Crossmute (hardwire)
TX monitor
Supervisory control
TX and RX notch filter
Programmable TX delay
onitor, Intercom, PTT
Alert tone
ALT button
Mute, release and select
(per line)
Supervisory control
16-digit DTMF keypad
Volume control (select
and unselect)
Parallel TX LED detect
Frequency selection
Three simultaneous
Single-line Radio Control Console
The C-2000 allows dispatchers to select and control a
the back of each console. Unlike other manufacturers’
single base station and up to 100 frequencies. It’s also
equipment, the C-2000 requires no additional software.
designed for easy field programmability using the DTMF
The C-2000 console comes with a built-in mic. Optional:
keypad. Used with Telex’s DSP-223 series adapter panels,
handset/headset and desk mic. The C-2000HS includes
this console meets all dispatchers’ needs and requirements
handset. Optional: headset, desk mic, footswitch, and wall
for controlling remote base stations. Multiple consoles
mount kit.
can be programmed by using the serial port located on
C-2000 Features:
C-2000 Controls:
• Programmable single or dual-
• Monitor
function tones
• Two-wire or four-wire (field
• Simplex/full-duplex (field
• Programmable squelch control
• Intercom
• PTT button
• 16-digit DTMF keypad
• Volume control
• Parallel TX LED detect
• Frequency selection
• TX monitor
• Supervised control
• Crossmute (hardwire)
• TX notch filter
• Alert tone/warble
• 15 programmable DTMF addresses
• Parallel console update
18 |
Tone Remote Adapter Panel
Tone Remote Adapter Panel
The Telex Radio Dispatch DSP-223 Tone-remote adapter
The TRA-223 tone-adapter is a simple way to remotely
provides a reliable means of remotely controlling two-
control radio base stations. The TRA-223 can be used
way-radio base stations. The adapter can be used in
in conjunction with all Telex analog consoles, or other
conjunction with all Radio Dispatch consoles, or other
manufacturers’ consoles that use the industry-standard
manufacturers’ (such as Motorola and GE) remote
sequential tone keying format.
consoles that use the industry-standard sequential tonekeying format. The DSP-223 is interconnected to the
Base stations can be connected to the distant remote
distant remote control console(s) by any voice-grade
control console(s) by any voice-grade transmission
transmission medium such as a microwave link, a leased
medium--microwave link, a leased telephone line, or a
telephone line, or a twisted-pair 600-ohm line.All DSP-
twisted-pair 600-ohm line, and are capable of decoding
223s are capable of decoding the PTT (push-to-talk/
the PTT and Monitor function tone sequence. The TRA-
transmitter-on) tone sequence and the voice-plus-tone
223 also features a front panel dip-switch that allows you
signals during transmission. All models are prepared for
to select various options, such as two or four-wire line
jumper-plug conversion from two-wire-line operation to
operation along with full duplex.
four-wire-line operation. In the four-wire mode, the panels
are full-duplex capable.
Telex System Manager
TSM (Telex System Manager) software allows users to
replaces and improves upon the existing FTP Telex and
easily configure Telex devices. TSM allows a user to view
Configuration Saver programs.
and manipulate configuration parameters for the IP-223,
IP-2002, and the IP-1616. In addition, TSM includes
• Windows XP SP2 or higher
the ability to update firmware on the IP-223, IP-2002,
• .NET Framework 2.0 or higher
IP-1616, C-6200, and the NEO-10. Telex System Manager
• Windows Installer 3.1
Features include:
• Option to save the configuration to a file
• Selectively copy device parameters from one
configuration to another
• Import or export to XML or CSV file, ID directory,
Crosspatch table
• Save device configuration files to local disk for
backup, archiving, or duplication
• Record configuration files back to a Telex device
TSM Compatible With:
• IP-223 version 4.100 or higher
• IP-2002 version 4.100 or higher
• IP-1616 version 4.100 or higher
• C-6200 version 1.066 or higher
(detected, firmware update only)
for this
• NEO-10 version 4.001 or higher
(detected, firmware update only)
• CSoft version 4.100 or higher (detected)
• Network Recorder version 4.200 or higher (detected) | 19
Telex Band-Bridge
Frequency Re-Banding Solution
As agencies across the country prepare for band
assignments during band reconfiguration to avoid
reconfigurations, one universal constant will be
stranding any user that may be party to a response.
encountered wherever the process is undertaken, not
That’s why Telex has developed the Band-Bridge
all agencies will be able to re-band at the same time,
frequency re-banding solution, an off-the shelf solution
or together. Therefore, it is necessary to provide for
designed to accomplish exactly this task.
simultaneous operation on both old and new channel
In this solution, Telex IP-223, Dual Network Adapter
The IP-223s are employed to provide parallel control of
Panels provide the functionality required for the
two base stations operating with old and new channel
parallel operation of two base stations and the back-
assignments and, additionally, will provide crosspatch
to-back repeater interface. Operation is such that tone
communication between the two base stations. In this
remote control of a particular mutual aid channel by
configuration, two IP-223 panels are required and are
the dispatcher causes both old and new frequency
collocated with the remote base stations. One IP-223
assignments to key and transmit simultaneously.
operates in console mode and receives dispatcher audio and
control tones from the mutual aid connectivity network. The
In the reverse direction, subscribers working through either
second IP-223 is configured for tone mode and is interfaced
old or new channel assignments would be heard by all
with the two base stations. The two IP-223 panels are
parties to a particular mutual aid event. Dispatcher control
connected back-to-back using their Ethernet interfaces.
will be maintained at all times where the dispatcher will have
priority over subscriber communications and the capability
The IP-223’s offers unique capabilities to this solution
to enable and disable the repeat function of the various
including its ability to handle two lines per unit, and to
channels – all via standard tone control with no modification
operate in multiple different modes straight from the factory.
to operational procedures in place today.
No other network adapter panel offers as much flexibility
and capability as the IP-223.
More Installations Than Any Other IP-Based
Dispatch System.
Morgan County, GA 9-1-1 Dispatch Center Update
The Morgan County, GA 911 dispatch center’s radio
disparate phone and radio networks. Morgan County
consoles were all but obsolete, sending county officials
chose Telex’s IP-based dispatch solution with the NI223
in search of a new solution. As more and more public
iDEN Phone Interface. Operating on the county’s IP
safety agencies in the region were turning to iDEN
network, the 911 center was able to implement a full-
systems to supplement their two-way communications,
featured dispatch system at a fraction of the cost of
the 911 center realized it needed a communications
traditional radio consoles.
platform that would enable interoperability between
Telex IP-223 Provides Solution for
Galveston County Office of Emergency Management
“We selected a Telex RoIP as a solution for our
District, we are not only implementing an in-house
emergency management and interoperability radio
dispatch console system but also a countywide link to
communications needs. Through the combined efforts of
the VHF/UHF interoperability frequencies for all PSAP’s.”
the Galveston County Office of Emergency Management
and the Galveston County Emergency Communication
Lee Lockwood, Operations Coordinator
Galveston County Office of Emergency Management
IP-based Dispatch System Question
Can we use our existing computer network to
create an IP-based dispatch system, or do we
need to build a new one?
between them. Anywhere you have a network connection
The answer to this question depends on the IP dispatch
via a network, you could communicate between them using
system application. In many cases we can use existing IP
two-way radios because the network ties them together.
could be a potential location for communications equipment.
If you have offices across the country that are all connected
networks, but in other cases, like public safety applications,
you may want to think about creating a secure, standalone
communications network. Here are a few things to consider
with regard to IP dispatch solutions:
How much bandwidth will the dispatch system
use on the network?
• How much traffic is on my existing network and
With the release of C-Soft 4.100 and the enhanced
how much bandwidth is available to dedicate to a
low-bit Vocoder, there can be a bandwidth savings of
communications solution?
up to 30 percent. This depends on how many radios and
• Does your network support multicasting? Multicasting is
an important element in making our dispatch solutions as
effective as possible. We can work with non-multicasting
networks but there are some limitations.
dispatch positions you want on the system. The breakdown
is simple: every device you connect to the system that
operates in simplex mode requires 50kBits of available
bandwidth. Multiply that times the number of radios you have
on the system—eight radios means 8 x 50kBit or 400kBit for
• Do you want to connect and communicate between multiple
effective simultaneous communications. Always make sure
locations or installations via an IP dispatch network? If so,
the network has the capacity to account for the maximum
that means you have to have a good network connection
possible number of simultaneous transmissions. | 21
Dispatch Headsets / Mics
DH-2000 Single Side & DH-2200 Dual Side Dispatch Headset
Telex is the world’s largest manufacturer of commercial
application—dispatch. You’ll enjoy noticeably superior
aviation headsets. We’ve taken our most popular headset,
comfort and audio quality.
the Airman 750, and applied it to another mission critical
DH-2000, DH-2200 Features:
• Lightweight and comfortable—just 3.2 oz.
• User-replaceable ear cushions
mplified, noise-canceling electret microphone for
amazingly clear transmit audio
our choice of 10- or 25-foot lower cord, with pistol grip
PTT and featherlite, quick disconnect connections for
comfort and safety
• High/Low volume switch
DH-3000 Single Side Noise Canceling Dispatch Headset
DH-3200 Dual Side Noise Canceling Dispatch Headset
Dispatch centers can be noisy. That’s why we’re
Both reduce background noise by a full 12dB, improving
introducing the world’s first active, noise-canceling
clarity and reducing fatigue.
dispatch headsets, based on our best selling Airman 850.
DH-3000, DH-3200 Features:
• Lightweight and comfortable—just 3.4 oz. and 4 oz.
• User replaceable ear cushions
mplified, noise-canceling electret microphone for
amazingly clear transmit audio
our choice of 10- or 25-foot lower cord, with pistol grip
PTT and featherlite, quick disconnect connections for
comfort and safety
• High/Low volume switch
Audio Interface Options:
Choose the audio interface to your console that works
microphones and headsets to deliver high performance,
best for you and your environment. We offer a variety of
convenience, and comfort
22 |
. Desktop Microphones for Dispatch Consoles
Telex offers three different types of desktop microphones for use with all of
our console products. Microphones are sold separately from consoles.
MD-MS Specifications:
GNM Specifications:
• Type: Dynamic Microphone
• Generation Element: Condenser,
• Directivity: Omni-directional
• Sensitivity: -14 ± 4dB at 1KHz
• Frequency Response:
200 Hz-5 KHz
• Cable: 4 Conductor, 2 Shield,
1.5m ± 5cm
• Dimensions:
— Height: 1.43 mm
— Width: 67.5 mm
— Length: 12.9 mm
6513C Dynamic Specifications:
• Frequency Response:
125 Hz-5,000 Hz
• Polar Pattern: Cardioid,
• Fequency response: 100 Hz to
15,000 Hz
• Polar Pattern: Cardioid
• Sensitivity, Open Circuit Voltage:
8.0mV (-42 dB)/pascal @1kHz
• Power Level, 1kHz (0 dB = 1 mW/
pascal): -44 dB
• Dynamic Range: 102 dB
• Output Impedance: Compatible with
RTS keypanels
• Power Requirements: 1.5 VDC to 9
VDC phantom supply
• Current Consumption: <500 µA
• Inpedance: 150 Ohms
• Ouput Level: -57 dB
(0 dB = 1 mW/10 dynes/cm2)
• Relative Humidity 0-50%: -29° to
57°C (-20° to 135°F)
• Case Material: Pressure-cast zinc
and Cycolac
• Mounting: Male threaded TRS
• Dimensions:
— Height: 246.1 mm (9.69 in.)
— Width: 114.3 mm (4.5 in.)
— Depth: 122.2 mm (4.81 in.)
• Net Weight: 822 g (1 lb., 13 oz.)
• Switch: Leaf, DPDT, switches
external circuit and shorts or opens
mike in OFF position
• Cable: 2.13 m (7 ft.) long,
5-conductor, 2-shielded, vinyl
jacket, black
Dynamic Microphone
• Color: Non-reflecting black
• Environmental Conditions, Relative
Humidity 0-95%: -29° to 74°C
(-20° to 165°F) Storage
• Finish: Black
Electret Microphone
• Dimensions - Knurled Stem to
Head Length:
• Maximum Head Diameter: 14 mm
(0.55 in.)
• Gooseneck Diameter: 6.4 mm (0.25 in.)
• Electronics Module Diameter:
20 mm (0.79 in.)
• Accessories Furnished: Specially
designed windscreen to prevent
overloading and distortion in
normal operation.
Desktop Gooseneck
Microphone | 23
Bosch Security Systems, Inc.
Telex Dispatch Products
8601 East Cornhusker Highway
Lincoln, NE 68507
(800) 752-7560
©2009 Bosch Security Systems, Inc. LIT000370000
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