TP600 and TP400 Control Panels
User Interface and Programming Reference-Menus
System Model:
BP-Series Systems are BP5XX BP1XXX, BP2XX.
System Version:
7.0 and later
Panel Model:
TP600 Series
TP400 Series
Software Version:
2.3 or later
2.4 or later
Manufactured under one or more of these patents. U.S. Patents: 533294, 5361215, 5550753, 5559720, 5,883,459, 6253227,
6282370, 6590188, 6976052, 6965815, 7030343, 7,417,834 b2, Canadian Patent: 2342614, Australian patent: 2373248, other
patents both foreign and domestic applied for and pending. All material copyright of Balboa Water Group
Blue Whale Spa Ltd, 11 Glaisdale Drive East
Nottingham, NG8 4GU
Main Menus
Navigation
Navigating the entire menu structure is done with 2 or 3 buttons on the control panel.
Some panels have separate WARM (Up) and
COOL (Down) buttons, while others have a single
Tem perature button. In the navigation diagrams
Temperature buttons are indicated by a single
button icon.
Panels that have two Temperature buttons (Warm
and Cool) can use both of them to simplify
navigation and programming where a single
Temperature icon is shown.
The LIGHT Button is also used to choose the
various menus and navigate each section.
Typical use of the Temperature button(s) allows changing the Set Temperature while the numbers are flashing
in the LCD.
Pressing the LIGHT button while the numbers are flashing will enter the menus.
The menus can be exited with certain button presses. Simply waiting for several seconds will return the panel
operation to normal.
Power-up Screens
Each Time the system powers up, a series of numbers are displayed.
After the startup sequence of numbers, the system will enter Priming Mode (See Page 4).
Key
Indicates Flashing or Changing Segment
Indicates Alternating or Progressive Message – every ½ second
A temperature button, used for “Action”
Light or dedicated “Chose”, depending on control panel configuration
Waiting time that keeps the last change to a menu item
*****
Waiting time (depending on menu item) that reverts to original setting and ignores any change to that menu
item.
Manufactured under one or more of these patents. U.S. Patents: 533294, 5361215, 5550753, 5559720, 5,883,459, 6253227,
6282370, 6590188, 6976052, 6965815, 7030343, 7,417,834 b2,-2Canadian Patent: 2342614, Australian patent: 2373248, other
patents both foreign and domestic applied for and pending. All material copyright of Balboa Water Group
Fill it up!
Preparation and Filling
Fill the spa to its correct operating level. Be sure to open all valves and jets in the plumbing system
before filling to allow as much air as possible to escape from the plumbing and the control system
during the filling process.
After turning the power on at the main power panel, the top-side panel display will go through specific
sequences. These sequences are normal and display a variety of information regarding the
configuration of the hot tub control.
Manufactured under one or more of these patents. U.S. Patents: 533294, 5361215, 5550753, 5559720, 5,883,459, 6253227,
6282370, 6590188, 6976052, 6965815, 7030343, 7,417,834 b2, Canadian Patent: 2342614, Australian patent: 2373248, other
patents both foreign and domestic applied for and pending. All material copyright of Balboa Water Group
-3-
Priming Mode – M019*
This mode will last for 4-5 minutes or you can manually exit the priming mode after the pump(s) have
primed.
Regardless of whether the priming mode ends automatically or you manually exit the priming mode,
the system will automatically return to normal heating and filtering at the end of the priming mode.
During the priming mode, the heater is disabled to allow the priming process to be completed without
the possibility of energizing the heater under low-flow or no-flow conditions. Nothing comes on
automatically, but the pump(s) can be energized by pushing the “Jet” buttons. If the spa has a Circ
Pump, it can be activated by pressing the “Light” button during Priming Mode.
Priming the Pumps
As soon as the above display appears on the panel, push the “Jet” button once to start Pump 1 in
low-speed and then again to switch to high-speed. Also, push the Pump 2 or “Aux” button, if you have
a 2nd pump, to turn it on. The pumps will now be running in high-speed to facilitate priming. If the
pumps have not primed after 2 minutes, and water is not flowing from the jets in the spa, do not allow
the pumps to continue to run. Turn off the pumps and repeat the process. Note: Turning the power off
and back on again will initiate a new pump priming session. Sometimes momentarily turning the
pump off and on will help it to prime. Do not do this more than 5 times. If the pump(s) will not prime,
shut off the power to the spa and call for service.
Important: A pump should not be allowed to run without priming for more than 2 minutes. Under NO
circumstances should a pump be allowed to run without priming beyond the end of the 4-5 minute
priming mode. Doing so may cause damage to the pump and cause the system to energize the heater
and go into an overheat condition.
Exiting Priming Mode
You can manually exit Priming Mode by pressing a “Temp” button (Up or Down). Note that if you do
not manually exit the priming mode as described above, the priming mode will be automatically
terminated after 4-5 minutes. Be sure that the pump(s) have been primed by this time.
Once the system has exited Priming Mode, the top-side panel will momentarily display the set
temperature but the display will not show the temperature yet, as shown below. This is because the
system requires approximately 1 minute of water
READY RANGE or
READY RANGE *M019 is a Message Code. See Page 24.
Manufactured under one or more of these patents. U.S. Patents: 533294, 5361215, 5550753, 5559720, 5,883,459, 6253227,
6282370, 6590188, 6976052, 6965815, 7030343, 7,417,834 b2,
-4- Canadian Patent: 2342614, Australian patent: 2373248, other
patents both foreign and domestic applied for and pending. All material copyright of Balboa Water Group
Spa Behavior
Pumps
Press the “Jets 1” button once to turn pump 1 on or off, and to shift between low- and high-speeds if
equipped.
If left running, the pump will turn off after a time-out period. The pump 1 low-speed will time out after
30 minutes. The high-speed will time out after 15 minutes.
On non-circ systems, the low-speed of pump 1 runs when the blower or any other pump is on. If the
spa is in Ready Mode (See page 9), Pump 1 low may also activate for at least 1 minute every 30
minutes to detect the spa temperature (polling) and then to heat to the set temperature if needed.
When the low-speed turns on automatically, it cannot be deactivated from the panel, however the high
speed may be started.
Circulation Pump Modes
If the system is equipped with a circ pump, it will be configured to work in one of three different
ways:
1, The circ pump operates continuously (24 hours) with the exception of turning off for 30 minutes at a
time when the water temperature reaches 3°F (1.5°C) above the set temperature (most likely to
happen in very hot climates).
2, The circ pump stays on continuously, regardless of water temperature.
3, A programmable circ pump will come on when the system is checking temperature (polling), during
filter cycles, during freeze conditions, or when another pump is on.
The specific Circulation Mode that is used has been determined by the Manufacturer and cannot be
changed in the field.
Filtration and Ozone
On non-circ systems, Pump 1 low and the ozone generator will run during filtration. On circ systems,
the ozone will run with the circ pump.
The system is factory-programmed with one filter cycle that will run in the evening (assuming the
time-of-day is properly set) when energy rates are often lower. The filter time and duration are
programmable. (See page 15) A second filter cycle can be enabled as needed.
At the start of each filter cycle, the blower (if there is one) or Pump 2 (if there is one) will run briefly to
purge its plumbing to maintain good water quality.
Manufactured under one or more of these patents. U.S. Patents: 533294, 5361215, 5550753, 5559720, 5,883,459, 6253227,
6282370, 6590188, 6976052, 6965815, 7030343, 7,417,834 b2,-5Canadian Patent: 2342614, Australian patent: 2373248, other
patents both foreign and domestic applied for and pending. All material copyright of Balboa Water Group
Freeze Protection
If the temperature sensors within the heater detect a low enough temperature, then the pump(s) and
the blower automatically activate to provide freeze protection. The pump(s) and blower will run either
continuously or periodically depending on conditions.
In colder climates, an optional additional freeze sensor may be added to protect against freeze
conditions that may not be sensed by the standard sensors. Auxiliary freeze sensor protection acts
similarly except with the temperature thresholds determined by the switch. See your dealer for details.
Clean-up Cycle (optional)
When a pump or blower is turned on by a button press, a cleanup cycle begins 30 minutes after the
pump or blower is turned off or times out. The pump and the ozone generator will run for 30 minutes
or more, depending on the system. On some systems, you can change this setting. (See the
Preferences section on page 17).
Temperature and Temp Range
Adjusting the Set Temperature
When using a panel with Up and Down buttons (Temperature buttons), pressing Up or Down will
cause the temperature to flash. Pressing a temperature button again will adjust the set temperature in
the direction indicated on the button. When the LCD stops flashing, the spa will heat to the new set
temperature when required.
If the panel has a single temperature button, pressing the button will cause the temperature to flash.
Pressing the button again will cause the temperature to change in one direction (e.g. UP). After
allowing the display to stop flashing, pressing the Temperature Button will cause the temperature to
flash and the next press will change the temperature in the opposite direction (e.g. DOWN).
Press-and-Hold
If a Temperature button is pressed and held when the temperature is flashing, the temperature will
continue to change until the button is released. If only one temperature button is available and the
limit of the Temperature Range is reached when the button is being held, the progression will reverse
direction.
Manufactured under one or more of these patents. U.S. Patents: 533294, 5361215, 5550753, 5559720, 5,883,459, 6253227,
6282370, 6590188, 6976052, 6965815, 7030343, 7,417,834 b2, Canadian Patent: 2342614, Australian patent: 2373248, other
-6- material copyright of Balboa Water Group
patents both foreign and domestic applied for and pending. All
Dual Temperature Ranges
This system incorporates two temperature range settings with independent set temperatures. The
High Range designated in the display by an “up” arrow, and the Low Range designated in the display
by a “down” arrow.
These ranges can be used for various reasons, with a common use being a “ready to use” setting vs.
a “vacation” setting. The Ranges are chosen using the menu structure below. Each range maintains its
own set temperature as programmed by the user. This way, when a range is chosen, the spa will heat
to the set temperature associated with that range.
For Example:
Key
High Range might be set between 80°F and 104°F.
Indicates Flashing or Changing Segment
Indicates Alternating or Progressive Message – every ½
second
A temperature button used for “Action”
Light or dedicated “Chose” button, depending on
control panel configuration
Low Range might be set between 50°F and 99°F.
More specific Temp Ranges may be determined
by the Manufacturer.
Freeze Protection is active in either range.
See ready and Rest on Page 9 for
additional heating information.
*****
Waiting time that keeps the last change to a menu
item.
Waiting time (depends on menu item) that reverts to
original setting and ignores any change to that menu
item.
Manufactured under one or more of these patents. U.S. Patents: 533294, 5361215, 5550753, 5559720, 5,883,459, 6253227,
6282370, 6590188, 6976052, 6965815, 7030343, 7,417,834 b2,
-7-Canadian Patent: 2342614, Australian patent: 2373248, other
patents both foreign and domestic applied for and pending. All material copyright of Balboa Water Group
Mode – Ready and Rest
In order for the spa to heat, a pump needs to circulate water through the heater. The pump that
performs this function is known as the “heater pump.”
The heater pump can be either a 2-Speed Pump 1 or a circulation pump.
If the heater pump is a 2-Speed Pump 1, READY Mode will circulate water every 1/2 hour, using
Pump 1 Low, in order to maintain a constant water temperature, heat as needed, and refresh the
temperature display. This is known as “polling.”
REST Mode will only allow heating during programmed filter cycles. Since polling does not occur, the
temperature display may not show a current temperature until the heater pump has been running for a
minute or two.
Circulation Mode (See Page 5, under Pumps, for other circulation modes)
If the spa is configured for 24HR circulation, the heater pump generally runs continuously. Since the
heater pump is always running, the spa will maintain set temperature and heat as needed in Ready
Mode, without polling.
In Rest Mode, the spa will only heat to set temperature during programmed filter times, even though
the water is being filtered constantly when in Circulation Mode.
Key
Indicates Flashing or Changing Segment
Indicates Alternating or Progressive Message – every ½
second
A temperature button used for “Action”
Light or dedicated “Chose” button, depending on
control panel configuration
*****
Waiting time that keeps the last change to a menu
item.
Waiting time (depends on menu item) that reverts to
original setting and ignores any change to that menu
item.
Manufactured under one or more of these patents. U.S. Patents: 533294, 5361215, 5550753, 5559720, 5,883,459, 6253227,
6282370, 6590188, 6976052, 6965815, 7030343, 7,417,834 b2, Canadian Patent: 2342614, Australian patent: 2373248, other
-8- material copyright of Balboa Water Group
patents both foreign and domestic applied for and pending. All
Ready-in-Rest Mode
READY/REST appears in the display if the spa is in Rest Mode and Jet 1 is pressed. It is assumed
that the spa is being used and will heat to set temperature. While Pump 1 High can be turned on and
off, Pump 1 Low will run until set temperature is reached, or 1 hour has passed. After 1 hour, the
System will revert to Rest Mode. This mode can also be reset by entering the Mode Menu and
changing the Mode.
Main Screen
Main Screen
READY/REST RANGE Show and Set Time-of-Day
Be sure to set the Time-of-Day
Setting the time-of-day can be important for determining filtration times and other background
features. When in the TIME menu, SET TIME will flash on the display if no time-of-day is set in the
memory.
24-hour time display can be set under the PREF menu. (See Page 17)
Key
Indicates Flashing or Changing Segment
Indicates Alternating or Progressive Message – every ½
second
A temperature button used for “Action”
Light or dedicated “Chose” button, depending on
control panel configuration
*****
Waiting time that keeps the last change to a menu
item.
Waiting time (depends on menu item) that reverts to
original setting and ignores any change to that menu
item.
Manufactured under one or more of these patents. U.S. Patents: 533294, 5361215, 5550753, 5559720, 5,883,459, 6253227,
6282370, 6590188, 6976052, 6965815, 7030343, 7,417,834 b2, Canadian Patent: 2342614, Australian patent: 2373248, other
-9-material copyright of Balboa Water Group
patents both foreign and domestic applied for and pending. All
Note:
If power is interrupted to the system, Time-of-Day is not stored. The system will still operate and all
other user settings will be stored. If filter cycles are required to run at a particular time of day, resetting
the clock will return the filter times to the actual programmed periods.
When the system starts up, it defaults to 12:00 Noon, so another way to get filter times back to
normal is to start up the spa at noon on any given day. SET TIME will still flash in the TIME Menu until
the time is actually set, but since the spa started at noon, the filter cycles will run as programmed.
Flip (Invert Display)
Note:
Some panels may have a dedicated FLIP button, which allows the user to flip the display with a single
button-press.
Restricting Operation
The control can be restricted to prevent unwanted use or temperature adjustments.
Locking the panel prevents the controller from being used, but all automatic functions are still active.
Locking the Temperature allows Jets and other features to be used, but the Set Temperature and
other programmed settings cannot be adjusted.
Temperature Lock allows access to a reduced selection of menu items. These include Set
Temperature, FLIP, LOCK, UTIL, INFO and FALT LOG.
Manufactured under one or more of these patents. U.S. Patents: 533294, 5361215, 5550753, 5559720, 5,883,459, 6253227,
-106282370, 6590188, 6976052, 6965815, 7030343, 7,417,834 b2,
Canadian Patent: 2342614, Australian patent: 2373248, other
patents both foreign and domestic applied for and pending. All material copyright of Balboa Water Group
Key
Indicates Flashing or Changing Segment
Indicates Alternating or Progressive Message – every ½
second
A temperature button used for “Action”
Light or dedicated “Chose” button, depending on
control panel configuration
*****
Waiting time that keeps the last change to a menu
item.
Waiting time (depends on menu item) that reverts to
original setting and ignores any change to that menu
item.
Unlocking
This Unlock sequence may be used from any screen that may be displayed on a restricted panel.
Note:
If the panel has both an UP and Down button, the ONLY button that will work in the Unlock Sequence
is the UP button.
Manufactured under one or more of these patents. U.S. Patents: 533294, 5361215, 5550753, 5559720, 5,883,459, 6253227,
6282370, 6590188, 6976052, 6965815, 7030343, 7,417,834 b2, Canadian Patent: 2342614, Australian patent: 2373248, other
patents both foreign and domestic applied for and pending. -11All material copyright of Balboa Water Group
Hold (Standby)
Hold Mode – M037*
Hold Mode is used to disable the pumps during service functions like cleaning or replacing the filter.
Hold Mode will last for 1 hour unless the mode is exited manually.
Drain Mode
Key
Indicates Flashing or Changing Segment
Indicates Alternating or Progressive Message – every ½
second
A temperature button used for “Action”
Light or dedicated “Chose” button, depending on
control panel configuration
Some spas have a special feature that allows a
pump to be employed when draining the water.
When Available, this feature is a component of
Hold Mode.
*****
Waiting time that keeps the last change to a menu
item.
Waiting time (depends on menu item) that reverts to
original setting and ignores any change to that menu
item.
M037 is a Message Code. See Page 15.
Manufactured under one or more of these patents. U.S. Patents: 533294, 5361215, 5550753, 5559720, 5,883,459, 6253227,
6282370, 6590188, 6976052, 6965815, 7030343, 7,417,834 b2, Canadian Patent: 2342614, Australian patent: 2373248, other
-12patents both foreign and domestic applied for and pending. All material copyright of Balboa Water Group
Adjusting Filtration
Main Filtration
Filter cycles are set using a start time and duration. Start time is indicated by an “A” or “P” in the bottom right corner of the
display. Duration has no “A” or “P” indication. Each setting can be adjusted in 15-minute increments. The panel calculates
the end time and displays it automatically.
Manufactured under one or more of these patents. U.S. Patents: 533294, 5361215, 5550753, 5559720, 5,883,459, 6253227,
6282370, 6590188, 6976052, 6965815, 7030343, 7,417,834 b2, Canadian Patent: 2342614, Australian patent: 2373248, other
patents both foreign and domestic applied for and pending. All material copyright of Balboa Water Group
-13-
Filter Cycle 2 – Optional Filtration
Filter Cycle 2 is OFF by default.
It is possible to overlap Filter Cycle 1 and Filter Cycle 2, which will shorten overall filtration by the
overlap amount.
Purge Cycles
In order to maintain sanitary conditions, secondary Pumps and/or a Blower will purge water from their
respective plumbing by running briefly at the beginning of each filter cycle.
If Filter Cycle 1 is set for 24 hours, enabling Filter Cycle 2 will initiate a purge when Filter Cycle 2 is
programmed to begin.
Light Timer Programming
Key
Light Timer Option
Indicates Flashing or Changing Segment
Indicates Alternating or Progressive Message – every ½
second
A temperature button used for “Action”
Light or dedicated “Chose” button, depending on
control panel configuration
If LITE TIMR does not appear in the Main Menu, the Light Timer
Feature is not enabled by the manufacturer.
When available, the Light Timer is OFF by default.
*****
-14-
Waiting time that keeps the last change to a menu
item.
Waiting time (depends on menu item) that reverts to
original setting and ignores any change to that menu
item.
Preferences
F/C (Temp Display)
Change the temperature between Fahrenheit and Celsius.
12 / 24
(Time Display)
Change the clock between 12 hr and 24 hr display.
RE-MIN-DERS (Reminders)
Turn the reminder messages (like “Clean Filter”) On or Off.
CLN-UP (Cleanup)
Cleanup Cycle Duration is not always enabled, so it may not appear. When it is available, set the
length of time Pump 1 will run after each use. 0-4 hours are available.
DOL-PHIN AD-DRES (Dolphin II and Dolphin III) Applies to RF
Dolphin only. (This message may not appear depending on the
configuration)
When set to 0, no addressing is used. Use this setting for a Dolphin Remote which is factory set for
no address by default. When set between 1 and 7, the number is the address. (See the Dolphin
manual for details.)
Manufactured under one or more of these patents. U.S. Patents: 533294, 5361215, 5550753, 5559720, 5,883,459, 6253227,
6282370, 6590188, 6976052, 6965815, 7030343, 7,417,834 b2, Canadian Patent: 2342614, Australian patent: 2373248, other
patents both foreign and domestic applied for and pending. All material copyright of Balboa Water Group
-15-
Preferences
Key
Indicates Flashing or Changing Segment
Indicates Alternating or Progressive Message – every ½
second
A temperature button used for “Action”
Light or dedicated “Chose” button, depending on
control panel configuration
*****
Waiting time that keeps the last change to a menu
item.
Waiting time (depends on menu item) that reverts to
original setting and ignores any change to that menu
item.
Manufactured under one or more of these patents. U.S. Patents: 533294, 5361215, 5550753, 5559720, 5,883,459, 6253227,
6282370, 6590188, 6976052, 6965815, 7030343, 7,417,834 b2, Canadian Patent: 2342614, Australian patent: 2373248, other
patents both foreign and domestic applied for and pending. All material copyright of Balboa Water Group
-16-
Utilities and Information
INFO (System Information sub-menu)
The System Information Menu displays various settings and identification of the particular system. As
each item in the menu is highlighted, the detail for that item is displayed at the bottom of the screen.
SSID (Software ID)
Displays the software ID number for the System.
MODL (System Model)
Displays the Model Number of the System.
SETP (Current Setup)
Displays the currently selected Configuration Setup Number.
SIG (Configuration Signature)
Displays the checksum for the system configuration file.
Heater Voltage
(Feature not used on CE rated systems.)
Displays the operating voltage configured for the heater.
Heater Wattage as Configured in Software
(CE Systems Only.)
Displays a heater kilowatt rating as programmed into the control system software (1-3 or 3-6).
H
_
(Heater Type)
Displays a heater type ID number.
SW _ (Dip Switch Settings)
Displays a number that represents the DIP switch positions of S1 on the main circuit board.
PANL (Panel Version)
Displays a number of the software in the topside control panel.
Manufactured under one or more of these patents. U.S. Patents: 533294, 5361215, 5550753, 5559720, 5,883,459, 6253227,
6282370, 6590188, 6976052, 6965815, 7030343, 7,417,834 b2, Canadian Patent: 2342614, Australian patent: 2373248, other
patents both foreign and domestic applied for and pending. All material copyright of Balboa Water Group
-17-
Additional Utilities
Utilities
In addition to INFO, The Utilities Menu contains the following:
GFCI (GFCI Test)
(Feature not available on CE rated systems.) GFCI Test is not always enabled, so it may not appear. This screen allows the GFCI to be tested
manually from the panel and can be used to reset the automatic test feature. If the GFCI Test Feature
is reset, the device will trip within 7 days. (See Page 21)
A / B
(A/B Sensor Temperatures)
When this is set to On, the temperature display will alternate to display temperature from Sensor A
and Sensor B in the heater.
FALT LOG (Fault Log)
The Fault Log is a record of the last 24 faults that can be reviewed by a service tech.
DEMO (Demo Mode)
Demo Mode is not always enabled, so it may not appear. This is designed to operate several devices
in a sequence in order to demonstrate the various features of a particular hot tub.
Manufactured under one or more of these patents. U.S. Patents: 533294, 5361215, 5550753, 5559720, 5,883,459, 6253227,
6282370, 6590188, 6976052, 6965815, 7030343, 7,417,834 b2, Canadian Patent: 2342614, Australian patent: 2373248, other
patents both foreign and domestic applied for and pending. All material copyright of Balboa Water Group
-18-
Utilities
Manufactured under one or more of these patents. U.S. Patents: 533294, 5361215, 5550753, 5559720, 5,883,459, 6253227,
6282370, 6590188, 6976052, 6965815, 7030343, 7,417,834 b2, Canadian Patent: 2342614, Australian patent: 2373248, other
patents both foreign and domestic applied for and pending. All material copyright of Balboa Water Group
-19-
Utilities – GFCI Test Feature
Not Available on CE Rated Systems
A GFCI is an important safety device and is required equipment on a hot tub installation.
Your spa may be equipped with a GFCI Protection feature. (UL rated systems only.) If your spa has
this feature enabled by the manufacturer, the GFCI Trip Test must occur to allow proper spa function.
Within 1 to 7 days after startup, the spa will trip the GFCI to test it. (The number of days is factory
programmed.) The GFCI must be reset once it has tripped. After passing the GFCI Trip Test, any
subsequent GFCI trips will indicate a ground fault or other unsafe condition and the power to the spa
must be shut off until a service person can correct the problem.
Key
Indicates Flashing or Changing Segment
Indicates Alternating or Progressive Message – every ½
second
A temperature button used for “Action”
Light or dedicated “Chose” button, depending on
control panel configuration
*****
-20-
Waiting time that keeps the last change to a menu
item.
Waiting time (depends on menu item) that reverts to
original setting and ignores any change to that menu
item.
Forcing the GFCI Trip Test
The installer can cause the GFCI Trip Test to occur sooner by initiating it using the above menu.
The GFCI should trip within several seconds and the spa should shut down. If it does not, shut down
the power and manually verify that a GFCI breaker is installed and that the circuit and spa are wired
correctly. Verify the function of the GFCI with its own test button. Restore power to the spa and repeat
the GFCI Trip Test.
Once the GFCI is tripped by the test, reset the GFCI and the spa will operate normally from that point.
You can verify a successful test by navigating to the above menu. PASS should appear after a temp
button is pressed from the GFCI screen.
The end-user must be trained to expect this one-time test to occur and how to properly reset the
GFCI.
Warning:
If freezing conditions exist, a GFCI should be reset immediately or spa damage could result. The end
user should always train to test and reset the GFCI on a regular basis.
Manufactured under one or more of these patents. U.S. Patents: 533294, 5361215, 5550753, 5559720, 5,883,459, 6253227,
6282370, 6590188, 6976052, 6965815, 7030343, 7,417,834 b2, Canadian Patent: 2342614, Australian patent: 2373248, other
patents both foreign and domestic applied for and pending. All material copyright of Balboa Water Group
-21-
Utilities – Fault Log
A little History can tell a lot
The Fault Log stores up to 24 events in memory and they can be reviewed under the Fault Log Menu.
Each event captures a Fault Message Code, how many days have passed since the fault, Time of the
fault, Set Temperature during the fault, and Sensor A and B temperatures during the fault.
See following pages for various Message Codes and definitions.
Manufactured under one or more of these patents. U.S. Patents: 533294, 5361215, 5550753, 5559720, 5,883,459, 6253227,
6282370, 6590188, 6976052, 6965815, 7030343, 7,417,834 b2, Canadian Patent: 2342614, Australian patent: 2373248, other
patents both foreign and domestic applied for and pending. All material copyright of Balboa Water Group
-22-
General Messages
Priming Mode – M019
Each time the spa is powered up, it will enter Priming Mode. The purpose of Priming Mode is to allow
the user to run each pump and manually verify that the pumps are primed (air is purged) and water is
flowing. This typically requires observing the output of each pump separately, and is generally not
possible in normal operation. Priming Mode lasts 4 minutes, but you can exit it earlier by pressing any
Temp button. The heater is not allowed to run during Priming Mode.
NOTE: If your spa has a Circ Pump, it will turn on with Jets 1 in Priming Mode. The Circ Pump will run by itself when
Priming Mode is exited.
READY RANGE READY RANGE Water Temperature is Unknown
After the pump has been running for 1 minute, the temperature will be displayed.
READY RANGE FLTR1 Too Cold – Freeze Protection
A potential freeze condition has been detected, or the Aux Freeze Switch has closed, and all pumps
and blower are activated. All pumps and blower are ON for at least 4 minutes after the potential
freeze condition has ended, or when the aux freeze switch opens.
In some cases, pumps may turn on and off and the heater may operate during Freeze Protection. This
is an operational message, not an error indication.
Water is too Hot (OHS) – M029 One of the water temp sensors has detected spa water temp 110°F (43.3°C) and spa functions are
disabled. System will auto reset when the spa water temp is below 108°F (42.2°C). Check for
extended pump operation or high ambient temp.
Manufactured under one or more of these patents. U.S. Patents: 533294, 5361215, 5550753, 5559720, 5,883,459, 6253227,
-236282370, 6590188, 6976052, 6965815, 7030343, 7,417,834 b2,
Canadian Patent: 2342614, Australian patent: 2373248, other
patents both foreign and domestic applied for and pending. All material copyright of Balboa Water Group
Safety Trip – Pump Suction Blockage* - M033
The Safety Trip error message indicates that the vacuum switch has closed. This occurs when there
has been a suction problem or a possible entrapment situation avoided. (Note: not all spas have this
feature.)
M0XX numbers are Message Codes.
•
This message can be reset from the topside panel with any button press.
Heater-Related Messages
Heater Flow is Reduced (HFL) – M016
There may not be enough water flow through the heater to carry the heat away from the heating
element. Heater start up will begin again after about 1 min. See “Flow Related Checks” below.
Heater Flow is Reduced (LF)* – M017
There is not enough water flow through the heater to carry the heat away from the heating element
and the heater has been disabled. See “Flow Related Checks” below. After the problem has been
resolved, you must press any button to reset and begin heater start up.
Heater may be Dry (dr)* – M028
Possible dry heater, or not enough water in the heater to start it. The spa is shut down for 15 min.
Press any button to reset the heater start-up. See “Flow Related Checks” below.
-24-
Heater is Dry* - M027
There is not enough water in the heater to start it. The spa is shut down. After the problem has been
resolved, you must press any button to reset and restart heater start up. See “Flow Related Checks”
below.
Heater is too Hot (OHH)* – M030
One of the water temp sensors has detected 118°f (47.8°C) in the heater and the spa is shut down.
You must press any button to reset when water is below 108°f (42.2°C). See “Flow Related Checks”
below.
A Reset Message may appear with other Messages.
Some errors may require power to be removed and restored.
Flow-Related Checks
Check for low water level, suction flow restrictions, closed valves, trapped air, too many closed jets
and pump prime.
On some systems even when spa is shut down, some equipment may occasionally turn on to continue
monitoring temperature or if freeze protection is needed.
Manufactured under one or more of these patents. U.S. Patents: 533294, 5361215, 5550753, 5559720, 5,883,459, 6253227,
6282370, 6590188, 6976052, 6965815, 7030343, 7,417,834 b2, Canadian Patent: 2342614, Australian patent: 2373248, other
patents both foreign and domestic applied for and pending. All material copyright of Balboa Water Group
-25-
Sensor-Related Messages
READY RANGE FLTR1 Sensor Balance is Poor- M015
The temperature sensors MAY be out of sync by 2°F or 3°F. Call for Service.
Sensor Balance is Poor* – M026
The temperature sensors ARE out of sync. The Sensor Balance is Poor fault has been established for
at least 1 hour. Call for Service.
Sensor Failure – Sensor A: M031, Sensor B: M032
A temperature sensor or sensor circuit has failed. Call for Service.
Miscellaneous Messages
No Communications
The control panel is not receiving communication from the System. Call for Service.
Manufactured under one or more of these patents. U.S. Patents: 533294, 5361215, 5550753, 5559720, 5,883,459,
6253227, 6282370, 6590188, 6976052, 6965815, 7030343, 7,417,834 b2, Canadian Patent: 2342614, Australian
patent: 2373248, other patents both foreign and domestic applied for and pending. All material copyright of Balboa
Water Group
-26-
Pre-Production Software
The Control System is operating with test software. Call for Service.
READY RANGE FLTR1 ° F o r ° C is re p la c e d by ° T
The Control System is in Test Mode. Call for Service.
*This message can be preset from the topside panel with any button press.
System-Related Messages
Memory Failure – Checksum Error* - M022
At Power-Up, the system has failed the Program Checksum Test. This indicates a problem with the
firmware (operation program) and requires a service call.
Memory Warning - Persistent Memory Reset* – M021
Appears after any system setup change. Contact your dealer or service organization if this message
appears on more than one power-up, or if it appears after the system has been running normally for a
period of time.
Manufactured under one or more of these patents. U.S. Patents: 533294, 5361215, 5550753, 5559720, 5,883,459,
6253227, 6282370, 6590188, 6976052, 6965815, 7030343, 7,417,834 b2, Canadian Patent: 2342614, Australian
patent: 2373248, other patents both foreign and domestic applied for and pending. All material copyright of Balboa
Water Group
-27-
Memory Failure – Clock Error* - M020 – Not Applicable on the
BP1500
Contact your dealer or service organization.
GFCI Failure – System Could Not Test/Trip the GFCI – M036
NORTH AMERICA ONLY. May indicate an unsafe installation. Contact your dealer or service
organization.
A Pump Appears to be Stuck ON – M034
Water may be overheated. POWER DOWN THE SPA. DO NOT ENTER THE WATER. Contact your
dealer or service organization.
A Pump Appears to have been Stuck ON when spa was last powered
– M035
POWER DOWN THE SPA. DO NOT ENTER THE WATER. Contact your dealer or service
organization.
*This message can be reset from the topside panel with any button press.
Manufactured under one or more of these patents. U.S. Patents: 533294, 5361215, 5550753, 5559720, 5,883,459,
6253227, 6282370, 6590188, 6976052, 6965815, 7030343, 7,417,834 b2, Canadian Patent: 2342614, Australian
patent: 2373248, other patents both foreign and domestic applied for and pending. All material copyright of Balboa
Water Group
-28-
Reminder Messages
General maintenance helps.
Reminder Messages can be suppressed by using the PREF Menu. See Page 17.
Reminder Messages can be chosen individually by the Manufacturer. They may be disabled entirely,
or there may be a limited number of reminders on a specific model.
The frequency of each reminder (i.e. 7 days) can be specified by the Manufacturer. Press a
Temperature button to reset a displayed reminder message.
Alternates with temperature or normal display.
Appears on a regular schedule, e.g. every 7 days.
Check pH with a test kit and adjust pH with the appropriate chemicals.
Alternates with temperature or normal display.
Appears on a regular schedule, e.g. every 7 days.
Check sanitizer level and other water chemistry with a test kit and adjust with the appropriate
chemicals.
Alternates with temperature or normal display.
Appears on a regular schedule, e.g. every 30 days.
Clean the filter media as instructed by the manufacturer. See HOLD on page 7.
Manufactured under one or more of these patents. U.S. Patents: 533294, 5361215, 5550753, 5559720, 5,883,459,
6253227, 6282370, 6590188, 6976052, 6965815, 7030343, 7,417,834 b2, Canadian Patent: 2342614, Australian
patent: 2373248, other patents both foreign and domestic applied for and pending. All material copyright of Balboa
Water Group
-29-
Alternates with temperature or normal display.
Appears on a regular schedule, e.g. every 30 days
The Ground Fault Circuit Interrupter (GFCI) or Residual Current Device (RCD) is an important safety
device and must be tested on a regular basis to verify its reliability.
Every user should be trained to safely test the GFCI or RCD associated with the hot tub installation. A
GFCI or RCD will have a TEST and RESET button on it that allows a user to verify proper function.
Warning:
If freezing conditions exist, a GFCI or RCD should be reset immediately or spa damage could result.
The end user should always trained to test and reset the GFCI or RCD on a regular basis.
Reminder Messages Continued
Alternates with temperature or normal display.
Appears on a regular schedule, e.g. every 90 days
Change the water in the spa on regular basis to maintain proper chemical balance and sanitary
conditions.
Alternates with temperature or normal display.
Appears on a regular schedule e.g. every 180 days
Vinyl covers should be cleaned and conditioned for maximum life.
Alternates with temperature or normal display.
Appears on a regular schedule e.g. every 180 days
Wood skirting and furniture should be cleaned and conditioned per the manufacturers instructions for
maximum life.
Manufactured under one or more of these patents. U.S. Patents: 533294, 5361215, 5550753, 5559720, 5,883,459,
6253227, 6282370, 6590188, 6976052, 6965815, 7030343, 7,417,834 b2, Canadian Patent: 2342614, Australian
patent: 2373248, other patents both foreign and domestic applied for and pending. All material copyright of Balboa
Water Group
-30-
Alternates with temperature or normal display.
Appears on a regular schedule e.g. every 365 days
Filters should be replaced occasionally to maintain proper spa function and sanitary conditions.
Alternates with temperature or normal display.
As Needed
Install new mineral cartridge
Warning! Qualified Technician Required for Service and Installation
Basic Installation and Configuration Guidelines
Use minimum 6AWG copper conductors only.
Torque field connections between 21 and 23 in lbs.
Warning! Shock Hazard! No User
Serviceable Parts.
Readily accessible disconnecting means to be provided at time of
installation.
Permanently connected.
Connect only to a circuit protected by a Class A Ground Fault Circuit
Interrupter (GFCI) or Residual Current Device (RCD) mounted at least 5’
(1.52M) from the inside walls of the spa/hot tub and in line of sight from
the equipment compartment.
CSA enclosure: Type 2
CSA Compliance
Refer to Wiring Diagram inside the cover of the control enclosure.
Refer to Installation and Safety Instructions provided by the spa
manufacturer. Caution:
Do not attempt service of this control system. Contact your
dealer or service organization for assistance. Follow all
owner’s manual power connection instructions. Installation
must be performed by a licensed electrician and all grounding
connections must be properly installed.
W arning: People with infectious diseases should not use a spa or
hot tub.
TEST THE GROUND FAULT CIRCUIT INTERRUPTER OR RESIDUAL CURRENT
DEVICE BEFORE EACH USE OF THE SPA.
W arning: To avoid injury, exercise care when entering or exiting the
READ THE INSTRUCTION MANUAL.
W arning: Do not use a spa or hot tub immediately following
ADEQUATE DRAINAGE MUST BE PROVIDED IF THE EQUIPMENT IS TO BE
INSTALLED IN A PIT.
spa or hot tub.
strenuous exercise
OR USE ONLY WITHIN AN ENCLOSURE RATED C3A ENCLOSURE.
W arning: Prolonged immersion in a spa or hot tub may be
CONNECT ONLY TO A CIRCUIT PROTECTED BY A CLASS A GROUND FAULT
CIRCUIT INTERRUPTER OR RESIDUAL CURRENT DEVICE.
injurious to your health
W arning: Maintain water chemistry in accordance with the
ENSURE CONTINUED PROTECTION AGAINST SHOCK HAZARD¸ USE ONLY
IDENTICAL REPLACEMENT PARTS WHEN SERVICING.
Manufacturers instructions.
W arning: The equipment and controls shall be located not less than
INSTALL A SUITABLY RATED SUCTION GUARD TO MATCH THE MAXIMUM mOW
RATE MARKED.
1.5 meters horizontally from the spa or hot tub.
Warning! GFCI or RCD
Protection.
WARNING:
WATER TEMPERATURE IN EXCESS OF 38 DEGREES C MAY BE INJURIOUS
TO YOUR HEALTH. DISCONNECT THE ELECTRICAL POWER BEFORE
SERVICING
The Owner should test and reset the GFCI or RCD on a
regular basis to verify its function.
-31-
Download PDF