ENGLISH FRANÇAIS ESPAÑOL OWNER'S MANUAL FRENCH DOOR REFRIGERATOR Read this owner's manual thoroughly before operating the appliance and keep it handy for reference at all times. LFXS28968* LMXS28626* LFXS28566* MFL68680458 Rev.03_112317 www.lg.com Copyright © 2017 LG Electronics Inc. All Rights Reserved. 2 TABLE OF CONTENTS 3 PRODUCT FEATURES 43 SMART FUNCTIONS 4 SAFETY INSTRUCTIONS 4 IMPORTANT SAFETY INSTRUCTIONS 43 45 47 8 PRODUCT SPECIFICATIONS 9 PRODUCT OVERVIEW 9 10 Exterior Interior 13 INSTALLATION 13 14 14 16 17 23 26 27 Installation Overview Unpacking the Refrigerator Choosing the Proper Location Removing/Assembling Handles Removing/Assembling the Doors and Drawers Connecting the Water Line Leveling and Door Alignment Turning on the Power 28 OPERATION 28 29 31 32 34 35 38 39 39 39 40 42 Before Use Control Panel Ice and Water Dispenser Ice Compartment Automatic Icemaker Storing Food Humidity Controlled Crispers (On Some Models) Glide‘N’Serve Durabase® Detaching/Assembling the Storage Bins Door-in-Door (On Some Models) Adjusting the Refrigerator Shelves LG SmartThinQ Application Smart Grid Function Smart Diagnosis™ Function 48 MAINTENANCE 48 49 49 Cleaning Replacing the Fresh Air Filter Replacing the Water Filter 54 TROUBLESHOOTING 54 55 FAQs: Frequently Asked Questions Before Calling for Service 65 LIMITED WARRANTY (USA) 68 LIMITED WARRANTY (CANADA) PRODUCT FEATURES 3 PRODUCT FEATURES Depending on the model, some of the following functions may not be available. FILTERED WATER AND ICE DISPENSER The water dispenser dispenses fresh, chilled water. The ice dispenser dispenses cubed and crushed ice. DOOR ALARM The Door Alarm function is designed to prevent refrigerator malfunctioning that could occur if a refrigerator door or freezer drawer remains open. If a refrigerator door or freezer drawer is left open for more than 60 seconds, a warning alarm sounds at 30-second intervals. HUMIDITY CONTROLLED CRISPERS The Humidity Controlled Crispers are designed to help keep fruits and vegetables fresh and crisp. Control the amount of humidity in the crispers by adjusting the settings between Fruit (Low) and Vegetables (High). GLIDE‘N’SERVE The Glide‘N’Serve provides storage space with a variable temperature control that keeps the compartment colder than the refrigerator. It is a convenient place to store sandwiches or meat to be cooked. AUTO-CLOSING HINGE The refrigerator doors and freezer drawers close automatically with a slight push. (The door only closes automatically when it is open at an angle less than 30°.) ICE PLUS Ice production is increased when the freezer section is maintained at the coldest temperature for a 24-hour period. 4 SAFETY INSTRUCTIONS SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE Your safety and the safety of others are very important. We have provided many important safety messages in this manual and on your appliance. Always read and follow all safety messages. This is the safety alert symbol. This symbol alerts you to potential hazards that can kill or injure you and others. All safety messages will follow the safety alert symbol and either the word WARNING or CAUTION. These words mean: WARNING You may be killed or seriously injured if you do not follow instructions. CAUTION You may be injured or cause damage to the product if you do not follow instructions. All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what may happen if the instructions are not followed. IMPORTANT SAFETY INSTRUCTIONS WARNING To reduce the risk of explosion, fire, death, electric shock, scalding or injury to persons when using this product, follow basic precautions, including the following: California Proposition 65 ••This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm. Wash hands after handling. (USA only) INSTALLATION ••To reduce the risk of injury to persons, adhere to all industry recommended safety procedures including the use of long-sleeved gloves and safety glasses. ••Never attempt to operate this appliance if it is damaged, malfunctioning, partially disassembled, or has missing or broken parts, including a damaged cord or plug. ••Only connect this product to a dedicated grounded electrical outlet rated for use with this product (115 V, 60 Hz, AC only). It is the user’s responsibility to replace a standard 2-prong wall outlet with a standard 3-prong wall outlet. ••Do not use an outlet that can be turned off with a switch. Do not use an extension cord. ••The appliance must be positioned for easy access to a power source. ••When moving the refrigerator, be careful not to roll over or damage the power cord. ••Contact an authorized service center when installing or relocating the refrigerator. ••Do not, under any circumstances, cut or remove the third (ground) prong from the power cord. SAFETY INSTRUCTIONS ••Keep packing materials out of the reach of children. Packaging material can be dangerous for children. There is a risk of suffocation. ••Do not install the refrigerator in a damp or dusty place where insulation on electrical parts may deteriorate. ••Do not place the refrigerator in direct sunlight or expose it to the heat from heating appliances such as stoves or heaters. ••Do not bend or pinch the power cord excessively or place heavy objects on it. OPERATION ••This product is not to be used for special purposes such as the storage of medicine or test materials or for use on ships, etc. ••DO NOT allow children to climb, stand, or hang on the refrigerator doors or on the shelves in the refrigerator. They could damage the refrigerator and seriously injure themselves. ••Do not allow children to climb into the refrigerator. They could be trapped and suffocated. ••Children should be supervised to ensure that they do not play with the refrigerator. ••Keep fingers out of pinch point areas; clearances between the doors and cabinets are necessarily small. Be careful closing doors when children are nearby. ••Do not touch frozen food or the metal parts in the freezer compartment with wet or damp hands. Doing so may cause frostbite. ••Do not refreeze frozen food that has thawed completely. Doing so may result in a serious health hazard. ••Do not use an adapter plug or plug the power plug into a multi-outlet extension cord. ••Do not use a cord that shows cracks or abrasion damage along its length or at either the plug or connector end. Immediately have all power cords that have become frayed or otherwise damaged repaired or replaced by qualified service personnel. ••Do not operate the refrigerator or touch the power cord with wet hands. ••Do not modify or extend the power cord. ••Do not use an uncertified power outlet. Do not plug appliance into a damaged wall outlet. ••Do not put hands, feet or other objects into the air vents or bottom of the refrigerator. Doing so could result in personal injury or electric shock. ••In the event of a gas leak (propane/LPG), ensure the area is adequately ventilated and contact an authorized service center before resuming use. Do not touch the refrigerator or power cord of the refrigerator. ••Disconnect the power cord immediately and contact an authorized service center if there is a strange noise, odor, or smoke coming from the appliance. ••Do not use any fuse (such as copper, steel wire, etc.) other than a standard fuse. ••Do not place or use an electrical appliance inside the refrigerator, unless it is of a type recommended by the manufacturer. 5 6 SAFETY INSTRUCTIONS ••Do not put animals inside the appliance. ••Do not place heavy or fragile objects, liquid filled containers, combustible substances, or flammable objects (such as candles and lamps) on the appliance. ••Avoid contact with any moving parts of the ejector mechanism or with the heater that releases the ice cubes. DO NOT place fingers in the automatic icemaker when the refrigerator is plugged in. ••When dispensing ice from the dispenser, do not use a fragile container. ••This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning the use of the appliance by a person responsible for their safety. ••If connected to a circuit protected by fuses, use time delay fuse. MAINTENANCE ••Do not use a hair dryer to dry the inside of the refrigerator. ••Do not light a candle to remove odors in the refrigerator. ••In the event of a refrigerant leak, move flammable objects away from the refrigerator. Ensure the area is adequately ventilated and contact an authorized service center. ••Keep flammable materials and vapors, such as gasoline, away from the refrigerator. ••This appliance is intended to be used in household and similar applications such as staff kitchen areas in shops, offices and other working environments; farm houses and by clients in hotels, motels and other residential type environments; bed and breakfast type environments; catering and similar non-retail applications. ••Unplug the power plug before cleaning or repairing the refrigerator. ••The refrigerator and freezer compartment lights are interior LED lighting, and service should be performed by a qualified technician. ••Unplug the power plug immediately in the event of a blackout or thunderstorm. ••Turn the power off if water or dust penetrates into the refrigerator. Call a service agent. ••Do not store glass containers or soda in the freezer compartment. Contents may expand when frozen, break the container and cause injury. ••Do not store, disassemble or repair the appliance yourself or allow unqualified personnel to do so. ••If the electrical supply cord is damaged, it must only be replaced by the manufacturer or its service agent or a similar qualified person in order to avoid a hazard. ••Do not store explosive substances such as aerosol cans with a flammable propellant in this appliance. ••LED interior lighting should be replaced by service person. DISPOSAL ••Junked or abandoned refrigerators are dangerous, even if they are sitting for only a few days. When disposing of the refrigerator, remove the packing materials from the door or take off the doors but leave the shelves in place so that children may not easily climb inside. ••If disposing of a refrigerator, make sure the refrigerant is removed for proper disposal by a qualified servicer. If you release the refrigerant, you may be fined or imprisoned in accordance with the relevant environmental law. SAFETY INSTRUCTIONS GROUNDING INSTRUCTIONS ••Improper connection of the equipment-grounding conductor can result in a risk of electric shock. Check with a qualified electrician or service personnel if you are in doubt whether the appliance is properly grounded. Do not modify the plug provided with the appliance; if it will not fit the outlet, have a proper outlet installed by a qualified electrician. ••Have a certified electrician check the wall outlet and wiring for proper grounding. ••Never unplug the appliance by pulling on the power cord. Always grip the plug firmly and pull straight out from the outlet. Failure to do so may damage the power cord, resulting in a risk of fire and electric shock. CAUTION To reduce the risk of minor or moderate injury to persons, malfunction, or damage to the product or property when using this product, follow basic precautions, including the following: INSTALLATION ••Do not install the refrigerator where there may be a danger of the unit falling. ••The refrigerator must be properly installed in accordance with the Installation Instructions. OPERATION ••Do not use aerosols near the refrigerator. ••This appliance is intended to be used only in domestic and similar applications. ••Do not strike or apply excessive force to any glass surface. Do not touch glass surfaces if they are cracked or broken. ••Do not overfill or pack items too tightly into door bins. Doing so may cause damage to the bin or personal injury if items are removed with excessive force. ••Do not overfill the appliance with food. Doing so may cause personal injury or property damage. ••Do not hang on to or place heavy objects on the refrigerator’s dispenser. MAINTENANCE ••Do not use strong detergents like wax or thinners for cleaning. Clean with a soft cloth. ••Remove foreign objects (such as dust and water) off the prongs of the power plug and contact areas. Do not use a wet or damp cloth when cleaning the plug. ••Do not spray water directly on the inside or outside of the refrigerator. ••Do not clean glass shelves or covers with warm water when they are cold. They may break if exposed to sudden temperature changes. SAVE THESE INSTRUCTIONS 7 8 PRODUCT SPECIFICATIONS PRODUCT SPECIFICATIONS The appearance and specifications listed in this manual may vary due to constant product improvements. Electrical requirements: 115 V, 60 Hz Min. / Max. water pressure: 20 - 120 psi (138 - 827 kPa) Model LFXS28968* Description Standard-depth, French door refrigerator, bottom freezer Net weight 305 lb (138 kg) Model LMXS28626* Description Standard-depth, French door refrigerator, bottom freezer Net weight 322 lb (146 kg) Model LFXS28566* Description Standard-depth, Door-in-Door French door refrigerator, bottom freezer Net weight 316 lb (143 kg) 9 PRODUCT SPECIFICATIONS PRODUCT OVERVIEW The images in this guide may be different from the actual components and accessories, which are subject to change by the manufacturer without prior notice for product improvement purposes. Exterior 1 4 4 1 5 5 2 6 6 2 7 3 1 8 Control Panel 7 3 8 5 Sets the refrigerator and freezer temperatures, the water filter condition and the dispenser mode. 2 Filtered Water and Ice Dispenser Opens the Door-in-Door Compartment. 6 EZ Handle 7 Handle Opens and closes the refrigerator door. LED Light LED lights up when the freezer door is opened. Easily opens the freezer door. 4 Refrigerator Fresh food compartment Dispenses purified water and ice. 3 Door button (On Some Models) 8 Freezer Frozen food compartment 10 PRODUCT SPECIFICATIONS Interior Standard Door : LFXS28968* / LMXS28626* 1 7 2 10 3 12 4 5 6 13 14 1 7 2 10 3 12 4 5 6 14 PRODUCT SPECIFICATIONS 11 Door-in-Door : LFXS28566* 1 8 2 9 10 11 3 12 4 5 6 13 14 12 PRODUCT SPECIFICATIONS 1 LED interior lamps Light up the inside of the refrigerator. 2 Water filter Purifies water. NOTE ••The filter should be replaced every 6 months. See the Replacing the Water Filter section in this manual for details. 9 Cheese & Butter and Condiment Bins Cheese & Butter and Condiment bins are specially designed for these items, making spreading butter and slicing cheese easier. 10 Adjustable Refrigerator Shelf The refrigerator shelves are adjustable to meet individual storage needs. 11 Modular Door Bin Interchangeable bins can be arranged to suit storage needs. 3 Crisper Helps vegetables and fruit to stay crisp. Humidity Controlled Crisper (On Some Models) Helps vegetables and fruit to stay crisp and controls humidity. 4 Fixed Door Bin Store chilled food or drinks. 5 Auto-Closing Hinge (On Some Models) The refrigerator doors and freezer drawers close automatically when pushed slightly. (The door only closes automatically when it is open at an angle of less than 30°.) 6 In-Door Ice Bin If a large amount of ice is needed, transfer the ice in the in-door ice bin to an ice storage bin in the freezer. 7 Dairy Bin Store dairy products. 8 Door-in-Door Case A convenient storage area for frequently-used items that require easy access. 12 Glide‘N’Serve Store food items at a different temperature than the regular refrigerator area. 13 Pullout Drawer Provides extra storage within the freezer compartment. 14 Durabase® and Durabase® Divider Provide storage for large food items. INSTALLATION 13 INSTALLATION ENGLISH Installation Overview location. Unpacking the Refrigerator Connecting the Water Line CAUTION • Connect to potable water supply only. • Fill with potable water only. Choosing the Proper Location Leveling and Door Alignment Disassembling/ Assembling 14 INSTALLATION Unpacking the Refrigerator WARNING Choosing the Proper Location Water ••Use two or more people to move and install the refrigerator. Failure to do so can result in back injury or other injury. Water supply must be easily connected for the automatic icemaker. ••The refrigerator is heavy. Protect the floor when moving the refrigerator for cleaning or service. Always pull the refrigerator straight out when moving it. Do not wiggle or walk the refrigerator when trying to move it, as floor damage could occur. NOTE ••The water pressure must be 20 - 120 psi or 138 827 kPa or 1.4 - 8.4 kgf/cm2. If the refrigerator is installed in an area with low water pressure (below 20 psi or 138 kPa or 1.4 kgf/cm2), you can install a booster pump to compensate for the low pressure. ••Keep flammable materials and vapors, such as gasoline, away from the refrigerator. Failure to do so can result in fire, explosion, or death. Electricity NOTE ••Remove tape and any temporary labels from your refrigerator before using. Do not remove any warning labels, the model and serial number label, or the Tech Sheet that is located under the front of the refrigerator. ••To remove any remaining tape or glue, rub the area briskly with your thumb. Tape or glue residue can also be easily removed by rubbing a small amount of liquid dish soap over the adhesive with your fingers. Wipe with warm water and dry. ••Do not use sharp instruments, rubbing alcohol, flammable fluids, or abrasive cleaners to remove tape or glue. These products can damage the surface of your refrigerator. ••Reinstall or adjust shelves as needed. Refrigerator shelves are installed in the shipping position. Reinstall shelves according to your individual storage needs. Use an individual, grounded outlet:115 Volts, 60 Hz, AC, 15 Amps minimum. WARNING ••Do not overload house wiring and cause a fire hazard by plugging in multiple appliances in the same outlet with the refrigerator. ••To reduce the risk of electric shock, do not install the refrigerator in a wet or damp area. Flooring To avoid noise and vibration, the unit must be installed and leveled on a solidly constructed floor. If required, adjust the leveling legs to compensate for the unevenness of the floor. NOTE ••Installing on carpeting, soft tile surfaces, a platform or weakly supported structure is not recommended. Ambient Temperature Install this appliance in an area where the temperature is between 55 °F (13 °C) and 110 °F (43 °C). If the temperature around the appliance is too low or high, cooling ability may be adversely affected. INSTALLATION 15 Dimensions and Clearances ••Check the dimensions of the appliance and the installation path to ensure there is sufficient room to move the refrigerator through doors or narrow openings. ••If an opening is too narrow to fit the refrigerator through, remove the refrigerator doors. See Removing/ Assembling the Doors and Drawers in this manual. ••The installation location chosen for the refrigerator should allow space behind the unit for connections and airflow and space in front to open the doors and drawers. ••Too small of a distance from adjacent items may result in lowered freezing capability and increased electricity consumption charges. Allow at least 24 inches (610 mm) in front of the refrigerator to open the doors, and at least 2 inches (50.8 mm) between the back of the refrigerator and the wall. B E A F D C M G - List LMXS28626* / LFXS28566* LFXS28968* A Depth without handle 33 3/4" (857 mm) B Width 35 3/4" (908 mm) C Height to Top of Case 68 3/8" (1737 mm) D Height to Top of Hinge 69 3/4" (1772 mm) E Back Clearance 2" (50 mm) F Depth without Door 29 7/8" (759 mm) G Depth (Total with Door Open 90°) 48 1/2" (1232 mm) K Front Clearance 24" (610 mm) M Depth With handle 36 1/4” (921 mm) 16 INSTALLATION Removing/Assembling Handles ••When moving the refrigerator through a narrow opening, removing the doors is preferred. ••The appearance of the handles may vary from what is shown. Removing the Refrigerator Handles 1 Loosen the set screws (1) with a 3/32 in. Allen wrench and remove the handle. 2 Loosen the mounting fasteners (2) that connect to the refrigerator door and handle using a 1/4 in. Allen wrench, and remove the mounting fasteners. WARNING When assembling or disassembling the refrigerator handles: ••Grasp the handle firmly to avoid dropping it. ••Do not swing the handle into nearby people or animals. ••Make sure that the bracket hole of the handle fits properly into the stopper bolt of the door. Assemble the set screws to fix the handle into place. ••Make sure that there is not a gap between the door and handle after assembling the handle. Assembling the Refrigerator Handles 1 Assemble the mounting fasteners (1) at both ends of the handle with a 1/4 in. Allen wrench. 2 Place the handle on the door by fitting the handle footprints over the mounting fasteners and tightening the set screws (2) with a 3/32 in. Allen wrench. Tools Needed 3/32 in. Allen wrench 1/8 in. Allen wrench 1/4 in. Allen wrench INSTALLATION 17 Removing the Freezer Drawer Handle 1 Loosen the set screws (1) located on the lower side of the handle with a 1/8 in. Allen wrench and remove the handle. 2 Loosen the mounting fasteners (2) with a 1/4 in. Allen wrench, and remove the mounting fasteners. Removing/Assembling the Doors and Drawers If the entrance door is too narrow for the refrigerator to pass through, remove the refrigerator doors and move the refrigerator sideways through the doorway. WARNING ••Use two or more people to remove and install the refrigerator doors and freezer drawer. ••Disconnect the electrical supply to the refrigerator before installing. ••Do not put hands, feet or other objects into the air vents or bottom of the refrigerator. ••Be careful when handling the hinge and stopper. ••Remove food and bins before detaching the doors and drawers. ••Do not hold the handle when removing or replacing the doors and drawer as the handle may come off. Assembling the Freezer Drawer Handle Tools Needed 1 Assemble the mounting fasteners (1) at both ends of the handle with a 1/4 in. Allen wrench. 1/8 in. Allen wrench 2 Place the handle on the door by fitting the handle footprints over the mounting fasteners and tightening the set screws (2) with a 1/8 in. Allen wrench. 3/32 in. Allen wrench 1/4 in. Allen wrench Removing the Left Refrigerator Door 1 The water supply is connected to the upper right part of the rear surface of the refrigerator. Remove the ring in the joint area. Hold the water supply connection and gently push the collet (1)to detach the water supply line (2) as shown. Collet 18 INSTALLATION 2 Remove the screw (1) from the hinge cover at the top of the refrigerator. Lift the hook (not visible), located at the bottom of the front side of the cover (2) with a flat-head screwdriver. 5 Lift the door from the middle hinge pin and remove the door. CAUTION ••Place the door, inside facing up, on a nonscratching surface. 3 Remove the cover and pull out the tube (1). Disconnect all wire harnesses (2). Unscrew the ground wire (3). NOTE Disassembling/Assembling the Water Lines Collet Tube Insert line Clip 4 Rotate the hinge lever counterclockwise (1). Lift the top hinge (2) free of the hinge lever latch. (1) Removing the Right Refrigerator Door 1 Hinge Lever Latch (2) CAUTION ••When lifting the hinge free of the latch, be careful that the door does not fall forward. (Correct) Remove the top hinge cover screw (1). Lift the hook (not visible), located at the bottom of the front side of the cover (2), with a flat-head screwdriver. INSTALLATION 19 2 Assembling the Right Refrigerator Door Detach the wire harness (1). Install the right-side door first. 3 1 Make sure that the plastic sleeve is inserted in the bottom of the door. Lower the door onto the middle hinge pin as shown in the figure. 2 Fit the hinge (1) over the hinge lever latch and slot it into place. Rotate the lever (2) counterclockwise to secure the hinge. Rotate the hinge lever (1) clockwise. Lift the top hinge (2) free of the hinge lever latch. Hinge Lever Latch Hinge Lever Latch CAUTION ••When lifting the hinge free of the latch, be careful that the door does not fall forward. 4 Lift the door from the middle hinge pin and remove the door. CAUTION ••Place the door, inside facing up, on a nonscratching surface. 3 Connect the wire harness (1). 4 Place the cover (1) in its place. Insert and tighten the cover screw (2). 20 INSTALLATION Assembling the Left Refrigerator Door 5 Install the left refrigerator door after the right door is installed. 1 Hold the water supply connection and gently push in the collet (1) to connect the water supply line (2) as shown. Insert the tube at least 5/8 inch (15 mm) into the connector. Insert the clip on the joint to fasten the tube in place. Make sure that the plastic sleeve is inserted in the bottom of the door. Install the refrigerator door onto the middle hinge. Collet 6 2 Place the cover (1) in place. Insert and tighten the cover screw (2). Fit the hinge (1) over the hinge lever latch and slot it into place. Rotate the lever clockwise (2) and fasten the hinge. Hinge Lever Latch 3 Connect all the wire harnesses. NOTE Disassembling/Assembling the Water Lines Collet Tube Insert line Clip 4 Push the water supply tube into the hole on the top case and pull it through the backplate. (Correct) ••Gently press the collet and insert the tube until only one line shows on the tube. (Correct) (Incorrect) INSTALLATION 21 Removing the Freezer Drawers For models with two freezer drawers, remove both drawers in the same way. 3 Lift the front of the drawer up, then pull it straight out. 4 Remove the Durabase basket from the rails. Remove the screws from the rails at both ends. 5 Grip both sides of the drawer and pull it up to remove it from the rails. The Pullout Drawer located above the freezer drawer is not shown for clarity. WARNING To reduce the risk of electric shock, injury to persons, and death, follow basic precautions, including the following: ••Use two or more people to remove and install the refrigerator doors and freezer drawer. ••Be careful of sharp hinges on both sides of the drawer. ••When you lay the drawer down, be careful not to damage the floor. ••Do not sit or stand on the freezer drawer. ••To prevent accidents, keep children and pets away from the drawer. Do not leave the drawer open. If the Durabase® storage bin is removed from the freezer drawer, there is sufficient space for a small child or pet to crawl inside. 1 Pull the drawer open to full extension. 2 Gently lift and pull out the ice bin. CAUTION ••Do not hold the handle when removing or replacing the drawer. The handle may come off, causing personal injury. 22 INSTALLATION 6 Hold both rails and push them in simultaneously. Assembling the Freezer Drawer 1 2 Pull out both rails simultaneously, until they are fully extended. Grasp the drawer on each side and hook the drawer supports into the rail tabs located on both sides. CAUTION ••Do not hold the handle when removing or replacing the drawer. The handle may come off, causing personal injury. 3 Lower the door into its final position and tighten the screws located on both sides. 4 Push the drawer back until it clicks into place. 5 Replace the ice bin in the drawer. Insert the Durabase basket in the rail assembly. INSTALLATION 23 Connecting the Water Line Before Beginning This water line installation is not covered by the refrigerator warranty. Follow these instructions carefully to minimize the risk of expensive water damage. If necessary, call a qualified plumber to correct water hammer before installing the water supply line to the refrigerator. Water banging in the pipes, or water hammer in residential plumbing can cause damage to refrigerator parts and lead to water leakage or flooding. ••Turn the icemaker OFF if the refrigerator will be used before the water line is connected. ••Do not install the icemaker tubing in areas where the ambient temperatures fall below freezing. WARNING ••Connect to potable water supply only. CAUTION ••To prevent burns and product damage, only connect the refrigerator water line to a cold water supply. ••Wear eye protection during installation to prevent injury. Water Pressure If the water pressure from the reverse osmosis system is less than 20 psi or 138 kPa or 1.4 kgf/ cm2 (takes more than 4 seconds to fill a cup of 7 oz or 198 cc capacity): ••Check to see if the sediment filter in the reverse osmosis system is blocked. Replace the filter if necessary. ••Allow the storage tank on the reverse osmosis system to refill after heavy usage. ••If the water pressure remains low, call a licensed, qualified plumber. ••All installations must be in accordance with local plumbing code requirements. Supplies Needed ••Copper or PEX Tubing, ¼ in. outer diameter, to connect the refrigerator to the water supply. Be sure both ends of the tubing are cut square. To determine how much tubing you need, measure the distance from the water valve on the back of the refrigerator to the water supply pipe. Then, add 8 feet (2.4 m). Be sure there is sufficient extra tubing (about 8 feet [2.4 m] coiled into 3 turns of about 10 in. [25 cm] diameter) to allow the refrigerator to move out from the wall after installation. ••Power drill. ••½ in. or adjustable wrench. ••Flat-blade and Phillips-head screwdrivers. ••Two ¼ in. outer diameter compression nuts and 2 ferrules (sleeves) to connect the copper tubing to the shutoff valve and the refrigerator water valve. You will need a cold water supply. Water Pressure models with water filter 20–120 psi (138 - 827 kPa) where reverse osmosis water filtration system is connected to a cold water supply 40–60 psi minimum to reverse osmosis system (2.8 – 4.2 kgf/cm2,or less than 2–3 seconds to fill a cup of 7 oz capacity) ••If your existing copper water line has a flared fitting at the end, purchase an adapter (available at plumbing supply stores) to connect the water line to the refrigerator OR cut off the flared fitting with a tube cutter and then use a compression fitting. 24 INSTALLATION ••Shutoff valve to connect to the cold water line. The shutoff valve should have a water inlet with a minimum inside diameter of 5/32 in. at the point of connection to the COLD WATER LINE. Saddle-type shutoff valves are included in many water supply kits. Before purchasing, make sure a saddle-type valve complies with your local plumbing codes. NOTE ••A self-piercing saddle type water valve should not be used. Water Line Installation Instructions WARNING 3 NOTE ••The hookup line cannot be white, plastic tubing. Licensed plumbers must use only copper tubing (NDA tubing #49595 or #49599) or Cross Link Polyethylene (PEX) tubing. 4 Electric Shock Hazard: ••When using any electrical device (such as a power drill) during installation, be sure the device is battery-powered, double-insulated or grounded in a manner that will prevent the hazard of electric shock. 2 Shut off the main water supply. Turn on the nearest faucet to relieve the pressure on the line. Choose the valve location. Choose a location for the valve that is easily accessible. It is best to connect into the side of a vertical water pipe. When it is necessary to connect into a horizontal water pipe, make the connection to the top or side, rather than at the bottom, to avoid drawing off any sediment from the water pipe. Fasten the shutoff valve. Fasten the shutoff valve to the cold water pipe with the pipe clamp. Pipe Clamp Install the shutoff valve on the nearest frequently used drinking water line. 1 Drill the hole for the valve. ••Drill a ¼ in. hole in the water pipe using a sharp bit. Remove any burrs resulting from drilling the hole in the pipe. Be careful not to allow water to drain into the drill. Failure to drill a ¼ in. hole may result in reduced ice production or smaller cubes. Saddle-Type Shutoff Valve Vertical Cold Water Pipe NOTE ••Commonwealth of Massachusetts Plumbing Codes 248CMR shall be adhered to. Saddle valves are illegal and use is not permitted in Massachusetts. Consult with your licensed plumber. 5 Tighten the pipe clamp. Tighten the clamp screws until the sealing washer begins to swell. Inlet End Pipe Clamp Washer Clamp Screw NOTE ••Do not over tighten clamp or you may crush the tubing. INSTALLATION 25 6 Route the tubing. Route the tubing between the cold water line and the refrigerator. Route the tubing through a hole drilled in the wall or floor (behind the refrigerator or adjacent base cabinet) as close to the wall as possible. NOTE ••Be sure there is sufficient extra tubing (about 8 ft. coiled into three turns of about 10 in. diameter) to allow the refrigerator to move out from the wall after installation. 7 Connect the tubing to the valve. Place the compression nut and ferrule (sleeve) for copper tubing onto the end of the tubing and connect it to the shutoff valve. Make sure the tubing is fully inserted into the valve. Tighten the compression nut securely. 9 Connect the tubing to the refrigerator. NOTE ••Before making the connection to the refrigerator, be sure that the refrigerator power cord is not plugged into the wall outlet. ••Remove the plastic flexible cap from the water valve. ••Place the compression nut and ferrule (sleeve) onto the end of the tubing as shown. ••Insert the end of the copper tubing into the connection as far as possible. While holding the tubing, tighten the fitting. Tubing Clamp ¼ in. Tubing ¼ in. Compression Nut Ferrule (sleeve) Saddle-Type Shutoff Valve 10 Turn the water on at the shutoff valve. Packing Nut Outlet Valve 8 Refrigerator Connection Compression Nut Tighten any connections that leak. Ferrule (sleeve) Flush out the tubing. Turn the main water supply on and flush out the tubing until the water is clear. Shut the water off at the water valve after about one quart of water has been flushed through the tubing. CAUTION ••Check for leaks at all water line connections. 26 INSTALLATION Leveling and Door Alignment Leveling The refrigerator has two front leveling legs. Adjust the legs to alter the tilt from front-to-back or side-to side. If the refrigerator seems unsteady, or the doors do not close easily, adjust the refrigerator’s tilt using the instructions below: 1 Turn the leveling leg to the left to raise that side of the refrigerator or to the right to lower it. It may take several turns of the leveling leg to adjust the tilt of the refrigerator. NOTE ••A flare nut wrench works best, but an open-end wrench will suffice. Do not over-tighten. 2 Open both doors and check to make sure that they close easily. If the doors do not close easily, tilt the refrigerator slightly more to the rear by turning both leveling legs to the left. It may take several more turns, and be sure to turn both leveling legs the same amount. Door Alignment Standard Door Both the left and right refrigerator doors have an adjustable nut, located on the bottom hinge, to raise and lower them to align properly. If the space between the doors is uneven, follow the instructions below to align the doors evenly: Use the wrench (included with the owner's manual) to turn the nut in the door hinge to adjust the height. Turn the nut to the right to raise the door or to the left to lower it. Door-in-Door The left refrigerator door has an adjustable nut, located on the bottom hinge, to raise and lower the door for proper alignment. If the space between the doors is uneven, follow the instructions below to align the left door: Use the wrench (included with the owner's manual) to turn the nut in the door hinge to adjust the height. Turn the nut to the right to raise the door or to the left to lower it. INSTALLATION 27 The right refrigerator door does not have an adjustable nut. If the space between the doors is uneven, follow the instructions below to align the right door: 1 With one hand, lift up both the inner and outer door sections of the right door to raise them at the middle hinge. (It may be easier to lift it with the doors open.) 2 With the other hand, use pliers to insert the snap ring on the middle hinge of the inner door section as shown. Do not insert the ring on the hinge of the outer door section. 3 Insert additional snap rings until the right door is aligned. (Two snap rings are provided with the unit.) Turning on the Power ••After installing, plug the refrigerator’s power cord into a 3-prong grounded outlet and push the refrigerator into the final position. CAUTION ••Connect to a rated power outlet. ••Have a certified electrician check the wall outlet and wiring for proper grounding. ••Do not damage or cut off the ground terminal of the power plug. Position the Refrigerator ••Arrange the coil of tubing so that it does not vibrate against the back of the refrigerator or against the wall. Push the refrigerator back to the wall. Start the Icemaker ••If the water line is connected, set the icemaker power switch to the ON position. ••The icemaker will not begin to operate until it reaches its operating temperature of 15 °F (–9 °C) or below. It will then begin operation automatically if the icemaker power switch is in the ON (I) position. 28 OPERATION OPERATION Before Use Clean the refrigerator. Clean the refrigerator thoroughly and wipe off all dust that accumulated during shipping. CAUTION ••Do not scratch the refrigerator with a sharp object or use a detergent that contains alcohol, a flammable liquid or an abrasive when removing any tape or adhesive from the refrigerator. Remove adhesive residue by wiping it off with your thumb or dish detergent. ••Do not peel off the model or serial number label or the technical information on the rear surface of the refrigerator. Open refrigerator doors and freezer drawers to ventilate the interior. The inside of the refrigerator may smell like plastic at first. Remove any adhesive tape from inside the refrigerator and open the refrigerator doors and the freezer drawers for ventilation. Connect the power supply. Check if the power supply is connected before use. Turn off the icemaker Turn off the icemaker if the refrigerator is not yet connected to the water supply. NOTE ••The icemaker water valve may buzz if the icemaker is turned on while the refrigerator is not connected to the water supply. Wait for the refrigerator to cool. Allow the refrigerator to run for at least two to three hours before putting food in it. Check the flow of cold air in the freezer compartment to ensure proper cooling. CAUTION ••Putting food in the refrigerator before it has cooled could cause the food to spoil, or a bad odor to remain inside the refrigerator. The refrigerator makes a loud noise after initial operation. This is normal. The volume will decrease as the temperature decreases. OPERATION 29 Control Panel Depending on the model, some of the following functions may not be available. Control Panel Features 1 2 7 8 3 5 4 6 9 NOTE ••When the refrigerator is in the Power Saving Mode, the display remains off until a door is opened or a button is pressed. Once on, the display remains on for 20 seconds. 1 Ice Plus This function increases both ice making and freezing capabilities. ••Press the Ice Plus button to illuminate the icon and activate the function for 24 hours. The function automatically shuts off after 24 hours. ••Stop the function manually by pressing the button once more. 2 Smart Grid Press the Smart Grid button to turn the Smart Grid function On/Off. When the function is on, the icon illuminates. The Smart Grid function automatically turns on when the refrigerator is connected to the Wi-Fi network. When the refrigerator is responding to a Demand Response (DR) message from the electric company, the Grid text illuminates. 3 Freezer Temperature Indicates the set temperature of the freezer compartment in Celsius (°C) or Fahrenheit (°F). The default freezer temperature is 0°F (-18 °C). Press the Freezer button repeatedly to select a new set temperature from -6 °F to 8 °F (-21 °C to -13 °C). 30 OPERATION 4 Refrigerator Temperature Indicates the set temperature of the refrigerator compartment in Celsius (°C) or Fahrenheit (°F). The default refrigerator temperature is 37 °F (3 °C). Press the Refrigerator button repeatedly to select a new set temperature from 33 °F to 46 °F (1 °C to 8 °C). NOTE •• To change the temperature mode from °F to °C (or vice versa) press and hold the Refrigerator and Freezer Temperature buttons simultaneously for approximately five seconds. The temperature indicator on the display window switches between Celsius and Fahrenheit. •• The displayed temperature is the target temperature, and not the actual temperature of the refrigerator. The actual refrigerator temperature depends on the food inside the refrigerator. 5 6 *Lock The Lock function disables every other button on the display. ••When power is initially connected to the refrigerator, the Lock function is off. ••To lock the control panel buttons, press and hold the Lock button until the closed Lock icon appears in the display and the function is activated. ••To disable the Lock function, press and hold the Lock button for approximately three seconds. 7 8 *Wi-Fi The Wi-Fi button, when used with the LG Smart Refrigerator smart phone app, allows the refrigerator to connect to a home Wi-Fi network. Refer to Smart Function for information on the initial setup of the application. The Wi-Fi icon shows the status of the refrigerator's network connection. The icon illuminates when the refrigerator is connected to the Wi-Fi network. Press and hold the Wi-Fi button for 3 seconds to connect to the network. The icon blinks while the connection is being made, then turns on once the connection is successfully made. Fresh Air Filter The Fresh Air Filter helps remove odors from the refrigerator. The Fresh Air Filter has two settings, Auto and Power. In Auto mode, the Fresh Air Filter cycles on and off in increments of ten minutes on and 6 0 minutes off. If set to the Power mode, the Fresh Air Filter stays on continuously for four hours, cycling on and off in off. After four hours, the Fresh Air Filter switches back to Auto mode. ••Press the Fresh Air Filter button repeatedly to toggle between Power mode and Auto mode. NOTE •• Replace the air filter when the Replace Filter icon turns on. After replacing the air filter, press and hold the Fresh Air Filter button for three seconds to turn the icon light off. Replace the air filter approximately every six months. Water Filter Replace the water filter when the Replace Filter icon turns on. After replacing the water filter, press and hold the Water Filter button for three seconds to turn the icon light off. Replace the water filter approximately every six months. 9 Dispenser Mode Press the buttons to select cubed ice, water, or crushed ice. The LED illuminates over the mode selected. OPERATION 31 CAUTION Dispenser Structure Display Mode (For Store Use Only) ••The Display Mode disables all cooling in the refrigerator and freezer sections to conserve energy while on display in a retail store. When activated, OFF is displayed on the control panel and the display remains on for 20 seconds. Dispenser Paddle To deactivate / activate: ••With either refrigerator door opened, press and hold the Refrigerator and Ice Plus buttons at the same time for five seconds. The control panel beeps and the temperature settings display to confirm that Display Mode is deactivated. Use the same procedure to activate Display Mode. Ice and Water Dispenser CAUTION ••Keep children away from the dispenser. Children may play with or damage the controls. ••Throw away the first few batches of ice (about 140 - 160 cubes) after installation. This is also necessary if the refrigerator has not been used for a long time. ••If ice or water dispenses unexpectedly, turn off the water supply and contact an LG Electronics Customer Information Center. ••Never use a glass that is exceptionally narrow or deep. Ice may jam in the ice passage and refrigerator performance may be affected. Tray Using the Dispenser Incorrect Water Ice Correct 32 OPERATION NOTE ••To dispense cold water or ice, push on the dispenser paddle with a glass. ••The first ice and water dispensed may include particles or odor from the water supply line or the water tank. Throw away the first few batches of ice (about 140 - 160 cubes). This is also necessary if the refrigerator has not been used for a long time. ••The dispenser will not operate when either of the refrigerator doors is open. ••If discolored ice is dispensed, check the water filter and water supply. If the problem continues, contact an LG Electronics Customer Information Center. Do not use the water or ice until the problem is corrected. ••Dispense ice into a glass before filling it with water or other beverages. Splashing may occur if ice is dispensed into a glass that already contains liquid. ••Some dripping may occur after dispensing. Hold the cup beneath the dispenser for a few seconds after dispensing to catch all of the drops. ••Keep containers at an appropriate distance from the dispensers. Tall, narrow glasses should be held far enough from the ice outlet to prevent ice from jamming in the ice chute. A container with a very small opening should be held as close to the dispenser as possible to avoid spilling. ••Keep the glass at a proper distance from the ice outlet. A glass held too close to the outlet may prevent ice from dispensing. Locking the Dispenser Press and hold the Lock button for three seconds to lock the dispenser and all the control panel functions. Follow the same instructions to unlock. Ice Compartment CAUTION ••Keep hands and tools out of the ice compartment door and dispenser chute. Failure to do so may result in damage or personal injury. Keep the ice compartment door closed tightly. If the ice compartment door is not closed tightly, the cold air in the ice bin will freeze food in the refrigerator compartment. This could also cause the icemaker to stop producing ice. In-Door Ice Bin The icemaker stops producing ice when the indoor ice bin is full. To make room for additional ice, empty the ice bin into the extra ice bin in the freezer compartment. During use, the ice may stack unevenly in the bin, causing the icemaker to misread the number of ice cubes and stop producing ice. Shaking the ice bin to level the ice within it can reduce this problem. CAUTION ••When handling the ice bin, keep hands away from the icemaker tray area to avoid personal injury. ••Storing cans or other items in the ice bin will damage the icemaker. ••Never use thin crystal glasses or containers to collect ice. Such containers may chip or break resulting in glass fragments in the ice. If the icemaker is turned OFF for an extended period of time, the ice compartment will gradually warm up to the temperature of the refrigerator compartment. To prevent ice cubes from melting and leaking from the dispenser, ALWAYS empty the ice bin when the icemaker is turned OFF for more than a few hours. The ice passage may become blocked with frost if only crushed ice is used. Remove the frost that accumulates by removing the ice bin and clearing the passage with a rubber spatula. Dispensing cubed ice can also help prevent frost buildup. OPERATION 33 Detaching the In-Door Ice Bin 1 Gently pull the handle to open the ice compartment. CAUTION ••When handling the ice bin, keep hands away from the icemaker tray area to avoid personal injury. ••Avoid touching the auto shutoff (feeler arm) when replacing the ice bin. See the label on the ice compartment door for details. 2 To remove the in-door ice bin, grip the front handle, slightly lift the lower part, and slowly pull out the bin as shown. Assembling the In-Door Ice Bin 1 Carefully insert the in-door ice bin, slanting the top slightly to fit it under the icemaker. 2 Gently push the handle to close the ice compartment. 34 OPERATION Automatic Icemaker Icemaker Turning the Automatic Icemaker On or Off To turn off the automatic icemaker, set the icemaker switch to OFF (O). To turn on the automatic icemaker, set the switch to ON (I). Power Switch Ice-detecting Sensor NOTE ••Ice is made in the automatic icemaker and sent to the dispenser. The icemaker produces 70 - 182 cubes in a 24-hour period, depending on freezer compartment temperature, room temperature, number of door openings and other operating conditions. ••It takes about 12 to 24 hours for a newly installed refrigerator to begin making ice. ••It takes about 12 to 24 hours for a newly installed refrigerator to begin making ice. Wait 72 hours for full ice production to occur. ••Ice-making stops when the in-door ice bin is full. When full, the in-door ice bin holds approximately 6 to 8 (12-16 oz.) glasses of ice. ••Foreign substances or frost on the ice-detecting sensor can interrupt ice production. Make sure the sensor area is clean at all times for proper operation. ••To increase ice production, use the Ice Plus function. The function increases both ice making and freezing capabilities. WARNING Personal Injury Hazard ••DO NOT place fingers or hands on the automatic ice making mechanism while the refrigerator is plugged in. CAUTION Never store beverage cans or other items in the ice bin for the purpose of rapid cooling. Doing so may damage the icemaker or the containers may burst. ••To avoid personal injury, keep hands out of the ice door and passage. Normal Sounds You May Hear ••Keeping the power turned on to the icemaker before the water line is connected can damage the icemaker. ••The icemaker water valve will buzz as the icemaker fills with water. If the power switch is in the ON (I) position, it will buzz even if it has not yet been hooked up to water. To stop the buzzing, move the power switch to OFF (O). ••You will hear the sound of cubes dropping into the bin and water running in the pipes as the icemaker refills. Preparing for Vacation Set the icemaker power switch to OFF (O) and shut off the water supply to the refrigerator. NOTE ••The ice bin should be emptied any time the icemaker on/off switch is turned to the OFF (O) position. If the ambient temperature will drop below freezing, have a qualified technician drain the water supply system to prevent serious property damage due to flooding caused by ruptured water lines or connections. OPERATION 35 Storing Food Where to Store Food Each compartment inside the refrigerator is designed to store different types of food. Store food in the optimal space to enjoy the freshest taste. Standard Door 4 4 6 6 1 1 8 8 2 2 3 3 Door-in-Door 5 6 1 7 8 2 3 36 OPERATION 1 Vegetable Storage (Crisper) Preserves vegetables and fruit. 2 Removable Ice storage bin If a large amount of ice is needed, transfer the ice in the in-door ice bin to an ice storage bin in the freezer. 3 Durabase® Largest storage space in the freezer. 4 Dairy Product Bin Stores milk products such as butter and cheese. 5 Door-in-Door Case Convenient storage for frequently used items such as beverages, butter, margarine,cream cheese,peanut butter, and condiments. 6 Adjustable Refrigerator Shelf Adjustable shelves to meet individual storage needs. 7 Modular Door Bin Stores drinks such as juice and soda, as well as condiments, salad dressings and other food items. 8 Glide‘N’Serve Provides storage space with a variable temperature control that keeps the compartment at a different temperature than the refrigerator. It is a convenient place to store sandwiches or meat to be cooked. OPERATION 37 CAUTION ••Do not overfill or pack items too tightly into door bins. Doing so may cause damage to the bin or personal injury if items are removed with excessive force. ••Do not store glass containers in the freezer. Contents may expand when frozen, break the container and cause injury. Food Storage Tips Wrap or store food in the refrigerator in airtight and moisture-proof material unless otherwise noted. This prevents food odor and taste transfer throughout the refrigerator. For dated products, check date code to ensure freshness. Food How to Butter or Margarine Keep opened butter in covered dish or closed compartment. When storing an extra supply, wrap in freezer packaging and freeze. Cheese Store in original wrapping until used. Once opened, rewrap tightly in plastic wrap or aluminum foil. Milk Wipe milk cartons. For coldest milk, place containers on an interior shelf. Eggs Store in original carton on interior shelf, not on door shelf. Fruit Do not wash or hull fruit until it is ready to be used. Sort and keep fruit in original container in a crisper, or store in completely closed paper bag on refrigerator shelf. ••Wash food before storing it in the refrigerator. Vegetables should be washed, and food packaging should be wiped down to prevent adjacent foods from being contaminated. Leafy Vegetables ••If the refrigerator is kept in a hot and humid place, frequent opening of the door or storing a lot of vegetables in the refrigerator may cause condensation to form. Wipe off the condensation with a clean cloth or a paper towel. Remove store wrapping, trim or tear off bruised and discolored areas, wash in cold water, and drain. Place in plastic bag or plastic container and store in crisper. Vegetables with skins (carrots, peppers) Place in plastic bags or plastic container and store in crisper. ••If the refrigerator door or freezer drawer is opened or closed too often, warm air may penetrate the refrigerator and raise its temperature. This can increase the running costs of the unit. Fish Freeze fresh fish and shellfish if they are not being eaten the same day purchased. Eating fresh fish and shellfish the same day purchased is recommended. Leftovers Cover leftovers with plastic wrap or aluminum foil, or store in plastic containers with tight lids. NOTE ••If you are leaving home for a short period, like a short vacation, the refrigerator should be left on. Refrigerated foods that are able to be frozen will stay preserved longer if stored in the freezer. ••If you are leaving the refrigerator turned off for an extended period, remove all food and unplug the power cord. Clean the interior, and leave the door open to prevent fungi from growing in the refrigerator. ••Do not store food with high moisture content towards the top of the refrigerator. The moisture could come in direct contact with the cold air and freeze. 38 OPERATION Storing Frozen Food Do not use Check a freezer guide or a reliable cookbook for further information about preparing food for freezing or food storage times. ••Bread wrappers ••Non-polyethylene plastic containers Freezing ••Wax paper or wax-coated freezer wrap Your freezer will not quick-freeze a large quantity of food. Do not put more unfrozen food into the freezer than will freeze within 24 hours (no more than 2 to 3 pounds of food per cubic foot of freezer space). Leave enough space in the freezer for air to circulate around packages. Be careful to leave enough room at the front so the door can close tightly. Storage times will vary according to the quality and type of food, the type of packaging or wrap used (how airtight and moisture-proof) and the storage temperature. Ice crystals inside a sealed package are normal. This simply means that moisture in the food and air inside the package have condensed, creating ice crystals. NOTE ••Allow hot foods to cool at room temperature for 30 minutes, and then package and freeze. Cooling hot foods before freezing saves energy. Packaging Successful freezing depends on correct packaging. When you close and seal the package, it must not allow air or moisture in or out. If it does, you could have food odor and taste transfer throughout the refrigerator and could also dry out frozen food. Packaging recommendations ••Rigid plastic containers with tight-fitting lids ••Straight-sided canning/freezing jars ••Heavy-duty aluminum foil ••Plastic-coated paper ••Non-permeable plastic wraps ••Specified freezer-grade self-sealing plastic bags Follow package or container instructions for proper freezing methods. ••Containers without tight lids ••Thin, semi-permeable wrap Humidity Controlled Crispers (On Some Models) The crispers provide fresher tasting fruit and vegetables by letting you easily control humidity inside the drawer. You can control the amount of humidity in the moisture-sealed crispers by adjusting the control to any setting between Vegetables and Fruit. ••Vegetables keeps moist air in the crisper for best storage of fresh, leafy vegetables. ••Fruit lets moist air out of the crisper for best storage of fruit. OPERATION 39 Glide‘N’Serve The Glide’N’Serve provides storage space with a variable temperature control that can keep the compartment at a slightly different temperature than the refrigerator section. This drawer can be used for large party trays, deli items and beverages. (This drawer should not be used to store vegetables that require high humidity.) Press the Select button to choose between Produce (Cold), Deli (Colder) and Meat (Coldest). Durabase® The Durabase® divider allows you to organize the Durabase® area into sections. It can be adjusted from side to side to accommodate items of different sizes. WARNING ••If the Durabase® divider is removed, there is enough open space for children or pets to crawl inside. To prevent accidental child and pet entrapment or suffocation risk, DO NOT allow children or pets to touch or go near the drawer. Detaching/Assembling the Storage Bins Some bins may vary in appearance and will only fit in one location. Glide'N'Serve and Crispers 1 To remove the humidity controlled crispers and the Glide'N'Serve, pull out the crisper (1) or Glide'N'Serve (2) to full extension, lift the front up, and pull straight out. 2 To install, slightly tilt up the front, insert the crisper or drawer into the frame and push it back into place. 40 OPERATION Crisper Cover To remove, lift the front of the cover up until it detaches from the back wall of the cabinet, then pull it out. Door-in-Door (On Some Models) The Door-in-Door compartment allows for easy access to commonly used food items. The outer Door-In-Door door includes two door bins, the Cheese & Butter and Condiment bins, that are specially designed for these items. Butter stored here will be easier to spread, cheese will be easier to slice, and condiments ready to use. Door Bins The door bins are removable for easy cleaning and adjustment. 1 To remove the bin, simply lift the bin up and pull straight out. 2 To replace the bin, slide it in above the desired support and push down until it snaps into place. CAUTION ••Regularly detach and wash the storage bins and shelves; they can become easily contaminated by food. ••Do not apply excessive force while detaching or assembling the storage bins. ••Do not use the dishwasher to clean the storage bins and shelves. Door-in-Door Compartment To access the Door-in-Door compartment, lightly press the button on the right refrigerator door handle. OPERATION 41 Door-in-Door Case To open the Door-in-Door case, pull evenly on the marked area. The Door-in-Door Case is removable for easy cleaning and adjustment. CAUTION ••Do not overcrowd door bins or close doors with excessive force. The inner door-in-door may not close properly or may be pushed open by falling items, resulting in product or property damage or personal injury. Door-in-Door Bin The Door-in-Door inner and outer door bins are removable for easy cleaning. 1 2 1 To remove the door bins, lift up and pull out. 2 To replace the door bins, slide the door bin in above the desired support and push down until it snaps into place. To remove the Door-In-Door case, lift up and pull out. To replace the Door-in-Door case, line up the tabs on the Door-In-Door case with the slots on the door and push down until it snaps into place. 42 OPERATION Adjusting the Refrigerator Shelves The shelves in the refrigerator are adjustable to meet individual storage needs. Your model may have full or split shelves. Adjusting the shelves to fit items of different heights will make finding the exact item you want easier. Detaching the Shelf (Half Shelf Type) 1 Tilt up the front of the shelf and then lift the shelf straight up. 2 Pull the shelf out. CAUTION ••Make sure that shelves are level from one side to the other. Failure to do so may result in the shelf falling or spilled food. ••Do not clean glass shelves with warm water while they are cold. Shelves may break if exposed to sudden temperature changes or impact. ••Glass shelves are heavy. Use special care when removing them. Using the Folding Shelf Store taller items, such as a gallon container or bottles, by pushing the front half of the shelf underneath the back half of the shelf. Pull the front of the shelf forward to return to a full shelf. CAUTION Assembling the Shelf (Half Shelf Type) 1 Tilt the front of the shelf up and guide the shelf hooks into the slots at a desired height. 2 Lower the front of the shelf so that the hooks drop into the slots. ••Glass shelves are heavy. Use special care when removing them. ••Do not clean glass shelves with warm water while they are cold. Shelves may break if exposed to sudden temperature changes or impact. SMART FUNCTIONS 43 SMART FUNCTIONS ••The surrounding wireless environment can make the wireless network service run slowly. LG SmartThinQ Application ••If the appliance is having trouble connecting to the Wi-Fi network, it may be too far from the router. Purchase a Wi-Fi repeater (range extender) to improve the Wi-Fi signal strength. The LG SmartThinQ application allows you to communicate with the appliance using a smartphone. Before Using LG SmartThinQ ••For appliances with the 1 2 or logo Use a smartphone to check the strength of the wireless router (Wi-Fi network) near the appliance. ••If the distance between the appliance and the wireless router is too far, the signal strength becomes weak. It may take a long time to register or installation may fail. Turn off the Mobile data or Cellular Data on your smartphone. ••The network connection may not work properly depending on the Internet service provider. ••The Wi-Fi connection may not connect or may be interrupted because of the home network environment. ••If the appliance cannot be registered due to problems with the wireless signal transmission, unplug the appliance and wait about a minute before trying again. ••If the firewall on your wireless router is enabled, disable the firewall or add an exception to it. ••The wireless network name (SSID) should be a combination of English letters and numbers. (Do not use special characters.) ••Smartphone user interface (UI) may vary dependingon the mobile operating system (OS) and themanufacturer. ••If the security protocol of the router is set to WEP, network setup may fail. Change the security protocol (WPA2 is recommended), and register the product again. 3 Connect your smartphone to the wireless router. Installing the LG SmartThinQ Application Search for the LG SmartThinQ application from the Google Play Store or Apple App Store on a smart phone. Follow instructions to download and install the application. NOTE ••To verify the Wi-Fi connection, check that Wi-Fi icon on the control panel is lit. ••The appliance supports 2.4 GHz Wi-Fi networks only. To check your network frequency, contact your Internet service provider or refer to your wireless router manual. ••LG SmartThinQ is not responsible for any network connection problems or any faults, malfunctions, or errors caused by network connection. NOTE ••If you choose the simple login to access the LG SmartThinQ application, you must go through the appliance registration process each time you change your smartphone or reinstall the application. 44 SMART FUNCTIONS LG SmartThinQ Application Features • For appliances with the or logo Firmware Update NOTE • To disable the Wi-Fi function, press and hold the Wi-Fi button for 3 seconds. Wi-Fi icon will be turned off. Keep the appliance performance updated. Manage Food This feature helps track items in the refrigerator and freezer, sends alerts when items are near their use by dates, generates grocery lists, and links to related recipes. Energy Monitoring This feature keeps track of the refrigerator’s power consumption and the number of door openings. Remote Control Control the Refrigerator Temperature, Fresh Air Filter and Ice Plus from the smart phone app. Push Messages If the door remains open for more than ten minutes, you will receive a push message. When Ice Plus is Smart Diagnosis™ This function provides useful information for diagnosing and solving issues with the appliance based on the pattern of use. Settings Allows you to set various options on the refrigerator and in the application. NOTE • If you change your wireless router, your Internet service provider or your password after registering the appliance, please delete it from the LG SmartThinQ Settings → Edit Product and register again. • This information is current at the time of publication. The application is subject to change for product improvement purposes without notice to users. Connecting to Wi-Fi The Wi-Fi button, when used with the LG SmartThinQ application, allows the refrigerator to connect to a home Wi-Fi network. The Wi-Fi icon shows the status of the refrigerator’s network connection. The icon illuminates when the refrigerator is connected to the Wi-Fi network. Initial Appliance Registration Run the LG SmartThinQ application and follow the instructions in the application to register the appliance. Re-registering the Appliance or Registering Another User Press and hold the Wi-Fi button for 3 seconds to temporarily turn it off. Run the LG SmartThinQ application and follow the instructions in the application to register the appliance. Model LCW-004 Frequency Range 2412 - 2462 MHz IEEE 802.11 b : 22.44 dBm Output Power (Max) IEEE 802.11 g : 24.68 dBm IEEE 802.11 n : 24.11 dBm FCC Notice (For transmitter module contained in this product) This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: • Reorient or relocate the receiving antenna. • Increase the separation between the equipment and the receiver. • Connect the equipment to an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: 1) This device may not cause harmful interference and 2) This device must accept any interference received, including interference that may cause undesired operation of the device. device which are not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. SMART FUNCTIONS 45 FCC RF Radiation Exposure Statement This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. This equipment should be installed and operated with a minimum distance of 20 cm (7.8 inches) between the antenna and your body. Users must follow the specific operating instructions for satisfying RF exposure compliance. Industry Canada Statement (For transmitter module contained in this product) This device complies with Industry Canada’s applicable licence-exempt RSSs. Operation is subject to the following two conditions: 1) This device may not cause interference; and 2) This device must accept any interference, including interference that may cause undesired operation of the device. IC Radiation Exposure Statement This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20 cm (7.8 inches) between the antenna and your body. NOTE ••THE MANUFACTURER IS NOT RESPONSIBLE FOR ANY RADIO OR TV INTERFERENCE CAUSED BY UNAUTHORIZED MODIFICATIONS TO THIS EQUIPMENT. SUCH MODIFICATIONS COULD VOID THE USER’S AUTHORITY TO OPERATE THE EQUIPMENT. Open Source Software Notice Information To obtain the source code under GPL, LGPL, MPL, and other open source licenses, that is contained in this product, please visit http://opensource.lge.com. In addition to the source code, all referred license terms, warranty disclaimers and copyright notices are available for download. LG Electronics will also provide open source code to you on CD-ROM for a charge covering the cost of performing such distribution (such as the cost of media, shipping, and handling) upon email request to firstname.lastname@example.org. This offer is valid for a period of three years after our last shipment of this product. This offer is valid to anyone in receipt of this information. Smart Grid Function When the refrigerator operates in Smart Grid mode, the Smart Refrigerator function can control energy usage or delay the operation of some functions to save energy during peak usage periods. ••You can override the Smart Grid function any time (using the Smart Grid button or application). ••To use the Smart Grid function, you need to register your appliance with your electric utility company. Smart Grid Application Features Smart Saving_Demand Response You can lower energy usage based on Demand Response (DR) signals from the utility company. If the refrigerator is operating in Smart Saving mode according to the DR signal, you can see a pop up. Seasonal Energy Savings Lower energy usage based on time period. 46 SMART FUNCTIONS Using the Smart Grid Function This feature responds to notification events from your utility company to run high energy consuming tasks during off-peak periods when demand is lower. These notification events are known as Demand Response signals. If the refrigerator receives a Demand Response signal from the utility company, the refrigerator will turn on the Grid LED on the refrigerator display and control its power consumption according to the signal. The refrigerator will respond to the signals received from the utility company as long as product performance is maintained. If the refrigerator receives a Demand Response signal, the refrigerator will operate in Delay Appliance Load (DAL) or Temporary Appliance Load Reduction (TALR) mode. Override Smart Grid Mode To ignore the Demand Response signal from the utility company and override the Smart Grid function, push the Smart Grid button while the refrigerator is in Smart Grid mode. When you override the Smart Grid function, the refrigerator ignores the Demand Response signal and is no longer controlled by the utility company until the next Demand Response signal is sent. You can also override the Smart Grid function using the smart phone app. LG Open API You can manage Smart Grid features for the LG Smart Refrigerator. Please check the detailed specifications on the notice page on us.smartthinq.com. Delay Appliance Load (DAL) API list The refrigerator responds to a DAL signal by providing a moderate load reduction for the duration of the delay period. ••Send demand response signal This mode controls functions that consume a lot of energy such as adjusting the cooling system, running the defrost cycle, and making ice. ••When the refrigerator operates in DAL mode, the Grid LED is illuminated on the refrigerator display. ••DAL mode is automatically deactivated after the period stipulated by the DAL signal (max. 4 hours) or when you override the Smart Grid function. Temporary Appliance Load Reduction (TALR) The refrigerator responds to a TALR signal by aggressively reducing the load for a short time period, typically 10 minutes. This mode reduces energy consumption by stopping the compressor and controlling the functions that consume a lot of energy such as the defrost cycle and fan. ••When the refrigerator operates in TALR mode, the Grid LED is illuminated on the refrigerator display. ••TALR mode is automatically deactivated after the received duration (max. 10 minutes), or when you override the Smart Grid function. The mode is immediately deactivated and the refrigerator returns to its normal state when the door is opened or closed, or the dispenser is used. Demand Response Power Saving ••Set saving mode ••Get schedule of DR/Delay Defrost Energy Monitoring ••Get door open event ••Get energy consumption Delay Defrost Capability ••Insert a delay defrost schedule event ••Update a delay defrost schedule event ••Delete a delay defrost schedule event ••Get the delay defrost schedule SMART FUNCTIONS 47 Smart Diagnosis™ Function Should you experience any problems with the appliance, it has the capability of transmitting data via your telephone to the LG Customer Information Center. NFC or Wi-Fi equipped models can also transmit data to a smartphone using the LG SmartThinQ application. Smart Diagnosis™ through the Customer Information Center • For appliances with the or logo This method allows you to speak directly to our trained specialists. The specialist records the data transmitted from the appliance and uses it to analyze the issue, providing a fast and effective diagnosis. 1 Call the LG Electronics Customer Information Center at: (LG U.S.A.) 1-800-243-0000 (LG Canada) 1-888-542-2623 2 Hold the Lock button for three seconds. • minutes, you must deactivate the lock and then reactivate it. 5 Press and hold the Freezer button for three seconds while continuing to hold your phone to the speaker. 6 After you hear three beeps, release the Freezer button. 7 Keep the phone in place until the tone count down the time. Once the countdown is over and the tones have stopped, resume your conversation with the specialist, who will then be able to assist you in using the information transmitted for analysis. NOTE • For best results, do not move the phone while the tones are being transmitted. • If the call center agent is not able to get an accurate recording of the data, you may be asked to try again. • The Smart Diagnosis™ function depends on the local call quality. • Bad call quality may result in poor data transmission from your phone to the call center, which could cause Smart Diagnosis™ to malfunction. 3 Open the right refrigerator door. 4 Hold the mouthpiece of your phone in front of the speaker that is located on the right hinge of the refrigerator door, when instructed to do so by the call center. LG SmartThinQ Smart Diagnosis™ • For appliances with the or logo Use the Smart Diagnosis feature in the LG SmartThinQ application for help diagnosing issues with the appliance without the assistance of the LG Customer Information Center. Follow the instructions in the LG SmartThinQ application to perform a Smart Diagnosis using your smartphone. 48 MAINTENANCE MAINTENANCE Cleaning WARNING ••Use non-flammable cleaner. Failure to do so can result in fire, explosion, or death. CAUTION ••Do not use an abrasive cloth or sponge when cleaning the interior and exterior of the refrigerator. ••Do not place your hand on the bottom surface of the refrigerator when opening and closing the doors. ••When lifting the hinge free of the latch, be careful that the door does not fall forward. General Cleaning Tips ••Both the refrigerator and freezer sections defrost automatically; however, clean both sections once a month to prevent odors. ••Wipe up spills immediately. ••Unplug the refrigerator or disconnect power before cleaning. ••Remove all removable parts, such as shelves. ••Use a clean sponge or soft cloth and a mild detergent in warm water. Do not use abrasive or harsh cleaners. ••Hand wash, rinse and dry all surfaces thoroughly. ••When cleaning the inside or outside of the appliance, do not wipe it with a rough brush, toothpaste, or flammable materials. Do not use cleaning agents containing flammable substances. -This may cause discoloration or damage to the appliance. -Flammable substances: alcohol (ethanol, methanol, isopropyl alcohol, isobutyl alcohol, etc.), thinner, bleach, benzene, flammable liquid, abrasive, etc. Exterior Waxing external painted metal surfaces helps provide rust protection. Do not wax plastic parts. Wax painted metal surfaces at least twice a year using appliance wax (or auto paste wax). Apply wax with a clean, soft cloth. For products with black stainless steel exterior, spray glass cleaner on a clean, microfiber cloth and rub in direction of grain. Do not spray glass cleaner directly at the display panel. Do not use harsh or abrasive cleaners. For products with a standard stainless steel exterior, use a damp microfiber cloth and rub in the direction of the grain. Dry with a paper towel to avoid streaks. For stubborn stains and fingerprints, use a few drops of liquid dish soap in water, and rinse with hot water before drying. Do not use abrasive or harsh cleaners. Inside Walls ••Allow freezer to warm up so the cloth will not stick. To help remove odors, wash the inside of the refrigerator with a mixture of baking soda and warm water. Mix 2 tablespoons of baking soda to 1 quart of water (26 g soda to 1 liter water.) Be sure the baking soda is completely dissolved so it does not scratch the surfaces of the refrigerator. Door Liners and Gaskets Use a clean sponge or soft cloth and a mild detergent in warm water. Do not use cleaning waxes, concentrated detergents, bleaches, or cleaners containing petroleum on plastic refrigerator parts. Plastic Parts (covers and panels) Use a clean sponge or soft cloth and a mild detergent in warm water. Do not use glass cleaners, abrasive cleansers, or flammable fluids. These can scratch or damage the material. Condenser Coils Use a vacuum cleaner with a brush or crevice attachment to clean the condenser cover and vents. Do not remove the panel covering the condenser coil area. MAINTENANCE 49 Replacing the Fresh Air Filter Replacing the Water Filter Replace the Fresh Air Filter: Replace the Water Filter : ••Approximately every six months. ••Approximately every six months. ••When the Replace Filter icon turns on. ••When the Replace Filter icon turns on. ••When the water dispenser output decreases. Fresh Air Filter 1 Turn the filter cover to the left to detach it from the refrigerator wall. Remove the filter from the cover. ••The filter is located on the inside of the filter cover. Before Replacing the Water Filter: If the top shelf, located below the water filter, is in the highest position, it will need to be removed prior to replacing the water filter. To remove any shelf : Tilt up the front of the shelf (1) and lift (2). Pull the shelf out. 2 Place the new filter inside of the cover with the side that says Front facing outward. 1 3 4 Remove the old water filter. Lower or remove the top left shelf to allow the water filter to rotate all the way down. Pinch the sides to open the water filter cover. Turn the filter cover to the right to attach it to the refrigerator wall. Press and hold the Fresh Air Filter button for three seconds to reset the filter sensor. NOTE ••Replacing the water filter causes a small amount of water (around 1 oz. or 25 cc) to drain. ••Wrap a cloth around the front end of the water filter cover to collect any leaking water. Hold the water filter upright, once it is removed, to prevent any remaining water from spilling out of the water filter. 50 MAINTENANCE 2 Make sure to rotate the filter down completely before pulling it out of the filter head. Pull the water filter downward and turn it counterclockwise. 6 After changing the filter, press and hold the Water Filter button for three seconds to reset the indicator light. NOTE To purchase a replacement water filter: ••Visit your local dealer or distributor ••Search using "water filter" on lg.com 3 Replace with a new water filter. Take the new water filter out of its packing and remove the protective cover from the o-rings. With the water filter tabs in the horizontal position, push the new water filter into the filter head and turn it clockwise. ••Use replacement cartridge: LT1000P (ADQ74793501) LT1000PC (ADQ74793504) LT1000PCS (ADQ74793505) For further assistance, call: 1-800-243-0000 (USA) 1-888-542-2623 (Canada) 4 Rotate the water filter up into position and close the cover. The cover will click when closed correctly. 5 After the water filter is replaced, dispense 2.5 gallons of water (flush for approximately 5 minutes) to remove trapped air and contaminants from the system. NOTE ••Do not dispense the entire 2.5 gallon amount continuously. Press and release the dispenser pad for cycles of 30 seconds ON and 60 seconds OFF. MAINTENANCE 51 Performance Data Sheet Model: LT1000P/PC/PCS NSF System Trade Name Code : MDJ64844601 The concentration of the indicated substances in water entering the system was reduced to a concentration less than or equal to the permissible limit for water leaving the system as specified in NSF/ANSI Standard 42 and Standard 53. System tested and certified by NSF International against NSF/ANSI Standard 42, Standard 53 and Standard 401 for the reduction of substances listed below. substance Reduction Average Influent Challenge NSF specified Challenge Concentration Avg % Reduction Average Product Water Concentration Max Permissible Product Water Concentration NSF Reduction Requirements Chlorine Taste and Odor 2.0 μg/L 2.0 μg/L± 10% >97.5% 0.050 μg/L N/A ≥ 50.00% Nominal Particulate Class I, , ≥ 0.5 to < 1.0 μm 12,000,000 pts/mL At least 10,000 particles/mL 99.80% 24,000 pts/ml N/A ≥ 85.00% Asbestos 180 MFL 107 to 108 MFL; fibers greater than 10 μg/Lin length >99.00% < 1 MFL N/A ≥ 99.00% Atrazine 8.5 μg/L 9.0 μg/L ± 10% >94.10% 0.500 μg/L 3.0 μg/L NA Benzene 15.0 μg/L 15.0 μg/L ± 10% >96.60% 0.510 μg/L 5.0 μg/L NA Carbofuran 74.0 μg/L 80.0 μg/L ± 10% 98.30% 1.258 μg/L 40 μg/L NA Lindane 1.9 μg/L 2.0 μg/L ± 10% >99.00% 0.019 μg/L 0.2 μg/L NA P-Dichlorobenzene 230.0 μg/L 225.0 μg/L ± 10% >99.80% 0.460 μg/L 75.0 μg/L NA 2,4-D 210.0 μg/L 210.0 μg/L ± 10% >99.90% 0.210 μg/L 70.0 μg/L NA Lead pH @6.5 140.0 μg/L 150.0 μg/L ± 10% 99.60% 0.560 μg/L 10.0 μg/L NA Lead pH @8.5 150.0 μg/L 150.0 μg/L ± 10% >99.70% <0.500 μg/L 10.0 μg/L NA Mercury @ pH 6.5 5.9 μg/L 6.0 μg/L ± 10% 91.00% 0.531 μg/L 2.0 μg/L NA (Continued on next page) 52 MAINTENANCE substance Reduction Average Influent Challenge NSF specified Challenge Concentration Avg % Reduction Average Product Water Concentration Max Permissible Product Water Concentration NSF Reduction Requirements Mercury @ pH 8.5 5.6 μg/L 6.0 μg/L ± 10% 92.5% 0.420 μg/L 2.0 μg/L NA Cyst* 100,000 cysts/L Minimum 50,000 cysts/L >99.99% 10 cysts/L N/A ≥ 99.95% Atenolol 240 ng/L 200 ± 40% ng/L > 95.50% 10.80 ng/L 30 ng/L NA Carbamazepine 1600 ng/L 1400 ± 40% ng/L 98.40% 25.60 ng/L 200 ng/L NA DEET 1600 ng/L 1400 ± 40% ng/L 97.10% 46.40 ng/L 200 ng/L NA Trimethoprim 170 ng/L 140 ± 40% ng/L >96.80% 5.44 ng/L 20 ng/L NA Linuron 160 ng/L 140 ± 40% ng/L >96.60% 5.44 ng/L 20 ng/L NA Phenytoin 200 ng/L 200 ± 40% ng/L >94.80% 10.40 ng/L 30 ng/L NA Ibuprofen 400 ng/L 400 ± 40% ng/L >94.50% 22.00 ng/L 60 ng/L NA Naproxen 140 ng/L 140 ± 40% ng/L >96.10% 5.46 ng/L 20 ng/L NA Estrone 120 ng/L 140 ± 40% ng/L >96.10% 4.68 ng/L 20 ng/L NA Bisphenol A 2000 ng/L 2000 ± 40% ng/L >98.90% 22.00 ng/L 300 ng/L NA Nonyl Phenol 1600 ng/L 1400 ± 40% ng/L >97.10% 46.40 ng/L 200 ng/L NA ••Based on the use of Cryptosporidium parvum oocysts. MAINTENANCE 53 Application Guidelines/Water Supply Parameters Service Flow 0.5 gpm (1.9 lpm) Water Supply Community or Private Well - Potable Water Water Pressure Water Temperature 20 – 120 psi (138 – 827 kPa) 33 °F – 100 °F (0.6 °C – 37.8 °C) Capacity 200 gallons (757 liters) It is essential that the manufacturer’s recommended installation, maintenance and filter replacement requirements be carried out for the product to perform as advertised. NOTE ••While the testing was performed under standard laboratory conditions, actual performance may vary. Replacement Cartridge: LT1000P (ADQ74793501) LT1000PC (ADQ74793504) LT1000PCS (ADQ74793505) For replacement filters, visit your local dealer or distributor or search under "water filters" on the lg.com website. For further assistance, the LG Electronics Customer Information Center is open 24 hours a day/7 days a week. USA: 1-800-243-0000 Canada: 1-888-542-2623 LG is a trademark of LG corp. NSF is a trademark of NSF International. Manufactured for LG Electronics by: LG Electronics, INC 170, Sungsanpaechoungro, Seongsan-gu, Gyeongsangnam-do, THE REPUBLIC OF KOREA WARNING To reduce the risk associated with choking: ••Do not allow children under 3 years of age to have access to small parts during the installation of this product. To reduce the risk associated with the ingestion of contaminants: ••Do not use with water that is microbiologically unsafe or of unknown quality without adequate disinfection before or after the system. Systems certified for cyst reduction may be used on disinfected water that may contain filterable cysts. EPA Establishment # 070595-MEX-001 CAUTION To reduce the risk associated with property damage due to water leakage: ••Read and follow Use Instructions before installation and use of this system. ••Installation and use MUST comply with all state and local plumbing codes. ••Do not install if water pressure exceeds 120 psi (827 kPa). If your water pressure exceeds 80 psi, you must install a pressure limiting valve. Contact a plumber if uncertain how to check your water pressure. ••Do not install where water hammer conditions may occur. If water hammer conditions exist you must install a water hammer arrester. Contact a plumbing professional if you are uncertain how to check for this condition. ••Do not install on hot water supply lines. The maximum operating water temperature of this filter system is 100 °F (37.8 °C). ••Protect filter from freezing. Drain filter when temperatures drop below 40 °F (4.4 °C). ••The disposable filter cartridge MUST be replaced every 6 months, at the rated capacity or if a noticeable reduction in flow rate occurs. ••Protect from freezing, remove filter cartridge when temperatures are expected to drop below 33° F. ••Do not install systems in areas where ambient temperatures may go above 110° F (43.3° C). ••Where a backflow prevention device is installed on a water system, a device for controlling pressure due to thermal expansion must be installed. ••Ensure all tubing and fittings are secure and free of leaks. 54 TROUBLESHOOTING TROUBLESHOOTING FAQs: Frequently Asked Questions Q: What are the best temperature settings for my refrigerator and freezer? A: The default setting for the refrigerator is 37° Fahrenheit (3° Celsius). The default setting for the freezer is 0° Fahrenheit (-18° Celsius). Adjust these settings as necessary to keep food at desired temperatures. Milk should be cold when stored on the inner shelf of the refrigerator. Ice cream should be firm and ice cubes should not melt in the freezer. To switch the display from Fahrenheit to Celsius, press and hold the Freezer and Refrigerator buttons until you hear a beep and the settings in the display change. Q: How do I set the refrigerator and freezer temperatures? A: Continually press the Refrigerator or Freezer button on the control panel until the desired temperature appears. The numbers will cycle from highest to lowest and then return to the highest again with continuous pressing. Q: Why do I hear a buzzing noise from my refrigerator periodically? A: This may happen if you do not have a water source attached to your refrigerator and the icemaker is turned on. If you do not have a water source attached to the back of the refrigerator you should turn the icemaker off. Q: Why does the icemaker tray look crooked? A: This is a normal part of the icemaker cycle. The icemaker tray may appear level or with a slight tilt. The change in position is to assist in the freezing process. Q: A: My refrigerator is powered on and the controls are working, but it’s not cooling and the display shows “OFF” (see below). What is wrong? The refrigerator is in Demo Mode. This mode disables cooling to save energy while the appliance is on display in a store. To restore normal operation, press and hold the Refrigerator and Ice Plus buttons for 5 seconds or until you hear a beep and the temperature settings appear on the display. Use the same procedure to return the refrigerator to Demo Mode, if desired. TROUBLESHOOTING 55 Before Calling for Service Review this section before calling for service; doing so will save you both time and money. Cooling Problem Refrigerator and Freezer section are not cooling. Cooling system runs too much. Possible Cause Solutions The refrigerator control is set to OFF (some models). ••Turn the control ON. Refer to the Setting the Controls section for proper temperature settings. Refrigerator is set to Demo Mode. ••Demo Mode allows the lights and control display to work normally while disabling cooling, to save energy while the refrigerator is on the showroom floor. See the FAQs section of this manual for instructions on how to disable Demo Mode. Refrigerator is in the defrost cycle. ••During the defrost cycle, the temperature of each compartment may rise slightly. Wait 30 minutes and confirm the proper temperature has been restored once the defrost cycle has completed. Refrigerator was recently installed. ••It may take up to 24 hours for each compartment to reach the desired temperature. Refrigerator was recently relocated. ••If the refrigerator was stored for a long period of time or moved on its side, it is necessary for the refrigerator to stand upright for 24 hours before connecting it to power. Refrigerator is replacing an older model. ••Modern refrigerators require more operating time but use less energy due to more efficient technology. Refrigerator was recently plugged in or power restored. ••The refrigerator will take up to 24 hours to cool completely. The door is opened often or a large amount of food / hot food was added. ••Adding food and opening the door warms the refrigerator, requiring the compressor to run longer in order to cool the refrigerator back down. In order to conserve energy, try to get everything you need out of the refrigerator at once, keep food organized so it is easy to find, and close the door as soon as the food is removed. (Refer to the Food Storage Guide.) Doors are not closed completely. ••Firmly push the doors shut. If they will not shut all the way, the "Doors will not close correctly or pop open" section. Refrigerator is installed in a hot location. ••The compressor will run longer under warm conditions. At normal room temperatures (70 °F) expect your compressor to run about 40 % to 80 % of the time. Under warmer conditions, expect it to run even more often. The refrigerator should not be operated above 110 °F. Condenser / back cover is clogged. ••Use a vacuum cleaner with an attachment to clean the condenser cover and vents. Do not remove the panel covering the condenser coil area. 56 TROUBLESHOOTING Cooling Problem Interior moisture buildup. Food is freezing in the refrigerator compartment. Refrigerator or Freezer section is too warm. Possible Cause Solutions Doors are opened often or for long periods of time. ••When the doors are opened often or for long periods of time, warm, humid air enters the compartment. This raises the temperature and moisture level within the compartment. To lessen the effect, reduce the frequency and duration of door openings. Doors are not closed correctly. ••See the "Doors will not close correctly or pop open" section. Weather is humid. ••Humid weather allows additional moisture to enter the compartments when the doors are opened leading to condensation or frost. Maintaining a reasonable level of humidity in the home will help to control the amount of moisture that can enter the compartments. Defrost cycle recently completed. ••During the defrost cycle, the temperature of each compartment may rise slightly and condensation may form on the back wall. Wait 30 minutes and confirm that the proper temperature has been restored once the defrost cycle has completed. Food is not packaged correctly. ••Food stored uncovered or unwrapped, and damp containers can lead to moisture accumulation within each compartment. Wipe all containers dry and store food in sealed packaging to prevent condensation and frost. Food with high water content was placed near an air vent. ••Rearrange items with high water content away from air vents. Refrigerator temperature control is set incorrectly. ••If the temperature is too cold, adjust the control one increment at a time and wait for the temperature to stabilize. Refer to the Control Panel section for more information. Refrigerator is installed in a cold location. ••When the refrigerator is operated in temperature below 41°F (5°C), food can freeze in the refrigerator compartment. The refrigerator should not be operated in temperature below 55°F (13°C). Refrigerator was recently installed. ••It may take up to 24 hours for each compartment to reach the desired temperature. The air vents are blocked. Cold air circulates from the freezer to the fresh food section and back again through air vents in the wall dividing the two sections. ••Locate air vents by using your hand to sense airflow and move all packages that block vents and restrict airflow. Rearrange items to allow air to flow throughout the compartment. TROUBLESHOOTING 57 Cooling/Ice & Water Problem Refrigerator or Freezer section is too warm. Refrigerator or Freezer section is too cold. Frost or ice crystals form on frozen food (inside of sealed package). Frost or ice crystals form on frozen food (outside of package). Possible Cause Solutions Doors are opened often or for long periods of time. ••When the doors are opened often or for long periods of time, warm, humid air enters the compartment. This raises the temperature and moisture level within the compartment. To lessen the effect, reduce the frequency and duration of door openings. Unit is installed in a hot location. ••The refrigerator should not be operated in temperatures above 110 °F. A large amount of food or hot food was added to either compartment. ••Adding food warms the compartment requiring the cooling system to run. Allowing hot food to cool to room temperature before putting it in the refrigerator will reduce this effect. Doors not closed correctly. ••See the Doors will not close correctly or pop open section in Parts & Features Troubleshooting. Temperature control is not set correctly. ••If the temperature is too warm, adjust the control one increment at a time and wait for the temperature to stabilize. Defrost cycle has recently completed. ••During the defrost cycle, the temperature of each compartment may rise slightly and condensation may form on the back wall. Wait 30 minutes and confirm the proper temperature has been restored once the defrost cycle has completed. Incorrect temperature control settings. ••If the temperature is too cold, adjust the control one increment at a time and wait for the temperature to stabilize. Refer to the Control Panel for more information. Condensation from food with a high water content has frozen inside of the food package. ••This is normal for food items with a high water content. Food has been left in the freezer for a long period of time. ••Do not store food items with high water content in the freezer for a long period of time. Door is opened frequently or for long periods of time. ••When the doors are opened often or for long periods of time, warm, humid air enters the compartment. This raises the temperature and moisture level within the compartment. Increased moisture will lead to frost and condensation. To lessen the effect, reduce the frequency and duration of door openings. Door is not closing properly. ••Refer to the Doors will not close correctly or pop open section in the Troubleshooting section. 58 TROUBLESHOOTING Ice & Water Problem Possible Cause Solutions Demand exceeds ice storage capacity. ••The icemaker will produce approximately 70-184 cubes in a 24 hour period. House water supply is not connected, valve is not turned on fully, or valve is clogged. ••Connect the refrigerator to a cold water supply with adequate pressure and turn the water shutoff valve fully open. If the problem persists, it may be necessary to contact a plumber. ••Replacing the water filter is recommended: ••Approximately every six months. Water filter has been exhausted. ••When the water filter indicator turns on. ••When the water dispenser output decreases. ••When the ice cubes are smaller than normal. Icemaker is not making enough ice. Icemaker is not making ice Low house water supply pressure. ••The water pressure must be between 20 and 120 psi on models without a water filter and between 40 and 120 psi on models with a water filter. If the problem persists, it may be necessary to contact a plumber. Reverse Osmosis filtration system is used. ••Reverse osmosis filtration systems can reduce the water pressure below the minimum amount and result in icemaker issues. (Refer to the Connecting the Water Line section.) Tubing connecting refrigerator to house supply valve is kinked. ••The tubing can kink when the refrigerator is moved during installation or cleaning resulting in reduced water flow. Straighten or repair the water supply line and arrange it to prevent future kinks. Doors are opened often or for long periods of time. ••If the doors of the unit are opened often, ambient air will warm the refrigerator which will prevent the unit from maintaining the set temperature. Lowering the refrigerator temperature can help, as well as not opening the doors as frequently. Doors are not closed completely. ••If the doors are not properly closed, ice production will be affected. See the "Doors will not close correctly or pop open" section in Parts & Features Troubleshooting for more information. The temperature setting for the freezer is too warm. ••The recommended temperature for the freezer compartment for normal ice production is 0°F. If the freezer temperature is warmer, ice production will be affected. Refrigerator was recently installed or icemaker recently connected. ••It may take up to 24 hours for each compartment to reach the desired temperature and for the icemaker to begin making ice. Icemaker not turned on. ••Locate the icemaker ON/OFF and confirm that it is turned on. TROUBLESHOOTING 59 Ice & Water Problem Icemaker is not making ice Ice has bad taste or odor. Icemaker is making too much ice. Ice is not dispensing. Possible Cause Solutions The ice detecting sensor is obstructed. ••Foreign substances or frost on the ice-detecting sensor can interrupt ice production. Make sure that the sensor area is clean at all times for proper operation. The refrigerator is not connected to a water supply or the supply shutoff valve is not turned on. ••Connect the refrigerator to the water supply and turn the water shutoff valve fully open. Icemaker shutoff (arm or sensor) obstructed. ••If your icemaker is equipped with an ice shutoff arm, make sure that the arm moves freely. If your icemaker is equipped with the electronic ice shutoff sensor, make sure that there is a clear path between the two sensors. Reverse osmosis water filtration system is connected to your cold water supply. ••Reverse osmosis filtration systems can reduce the water pressure below the minimum amount and result in icemaker issues. (Refer to the Connecting the Water Line section.) Water supply contains minerals such as sulfur. ••A water filter may need to be installed to eliminate taste and odor problems. NOTE: In some cases, a filter may not help. It may not be possible to remove all minerals/ odor/taste in all water supplies. Icemaker was recently installed. ••Ice that has been stored for too long will shrink, become cloudy, and may develop a stale taste. Throw away old ice and make a new supply. The food has not been stored properly in either compartment. ••Rewrap the food. Odors may migrate to the ice if food is not wrapped properly. The interior of the refrigerator needs to be cleaned. ••See the Maintenance section for more information. The ice storage bin needs to be cleaned. ••Empty and wash the bin (discard old cubes). Make sure that the bin is completely dry before reinstalling it. Icemaker shutoff (arm/ sensor) is obstructed. ••Empty the ice bin. If your icemaker is equipped with an ice shutoff arm, make sure that the arm moves freely. If your icemaker is equipped with the electronic ice shutoff sensor, make sure that there is a clear path between the two sensors. Reinstall the ice bin and wait 24 hours to confirm proper operation. Unable to hear the sound of ice coming out? ••In the control panel, select the modes for cubed ice and crushed ice alternately to dispense the ice. Doors are not closed completely. ••Ice will not dispense if any of the refrigerator doors are left open. 60 TROUBLESHOOTING Ice & Water Problem Ice is not dispensing. Possible Cause Solutions Infrequent use of the dispenser. ••Infrequent use of the ice dispenser will cause the cubes to stick together over time, which will prevent them from properly dispensing. Check the ice bin for ice cubes clumping/sticking together. If they are, break up the ice cubes to allow for proper operation. The delivery chute is clogged with frost or ice fragments. ••Eliminate the frost or ice fragments by removing the ice bin and clearing the chute with a plastic utensil. Dispensing cubed ice can also help prevent frost or ice fragment buildup. The dispenser display is locked. ••Press and hold the Lock button for three seconds to unlock the control panel and dispenser. Ice bin is empty. ••It may take up to 24 hours for each compartment to reach the desired temperature and for the icemaker to begin making ice. Make sure that the shutoff (arm/ sensor) is not obstructed. Once the ice supply in the bin has been completely exhausted, it may take up to 90 minutes before additional ice is available, and approximately 24 hours to completely refill the bin. ••Replacing the water filter is recommended: ••Approximately every six months. Water filter has been exhausted. ••When the water filter indicator turns on. ••When the water dispenser output decreases. Water is dispensing slowly. Water is not dispensing. ••When the ice cubes are smaller than normal. Reverse Osmosis filtration system is used. ••Reverse osmosis filtration systems can reduce the water pressure below the minimum amount and result in icemaker issues. If the problem persists, it may be necessary to contact a plumber. Low house water supply pressure. ••The water pressure must be between 20 and 120 psi on models without a water filter and between 40 and 120 psi on models with a water filter. If the problem persists, it may be necessary to contact a plumber. New installation or water line recently connected. ••Dispense 2.5 gallons of water (flush for approximately 5 minutes) to remove trapped air and contaminants from the system. Do not dispense the entire 2.5 gallon amount continuously. Depress and release the dispenser pad for cycles of 30 seconds ON and 60 seconds OFF. The dispenser panel is locked. ••Press and hold the Lock button for three seconds to unlock the control panel and dispenser. The dispenser is not set for water dispensing. ••The dispenser can be set for ice or water. Make certain that the control panel is set for the proper operation. Press the Water button on the control panel to dispense water. TROUBLESHOOTING 61 Ice & Water Problem Water is not dispensing. Dispensing warm water. Possible Cause Solutions Refrigerator or freezer doors are not closed properly. ••Water will not dispense if any of the refrigerator doors are left open. Water filter has been recently removed or replaced. ••After the water filter is replaced, dispense 2.5 gallons of water (flush for approximately five minutes) to remove trapped air and contaminants from the system. Do not dispense the entire 2.5 gallon amount continuously. Depress and release the dispenser pad for cycles of 30 seconds ON and 60 seconds OFF. Tubing connecting refrigerator to house supply valve is kinked. ••The tubing can kink when the refrigerator is moved during installation or cleaning. Resulting in reduced water flow. Straighten or repair the water supply line and arrange it to prevent future kinks. The house water supply is not connected, the valve is not turned on fully, or the valve is clogged. ••Connect the refrigerator to the water supply and turn the water shutoff valve fully open. If the problem persists, it may be necessary to contact a plumber. Refrigerator was recently installed. ••Allow 24 hours after installation for the water storage tank to cool completely. The water dispenser has been used recently and the storage tank was exhausted. ••Depending on your specific model, the water storage capacity will range from approximately 20 to 30 oz. Dispenser has not been used for several hours. ••If the dispenser has not been used for several hours, the first glass dispensed may be warm. Discard the first 10 oz. Refrigerator is connected to the hot water supply. Water supply contains minerals such as sulfur. ••Make sure that the refrigerator is connected to a cold water pipe. ••WARNING: Connecting the refrigerator to a hot water line may damage the icemaker. ••A water filter may need to be installed to eliminate taste and odor problems. ••Replacing the water filter is recommended: ••Approximately every six months. Water has bad taste or odor. Water filter has been exhausted. ••When the water filter indicator turns on. ••When the water dispenser output decreases. ••When the ice cubes are smaller than normal. Refrigerator was recently installed. ••Dispense 2.5 gallons of water (flush for approximately 5 minutes) to remove trapped air and contaminants from the system. Do not dispense the entire 2.5 gallon amount continuously. Depress and release the dispenser pad for cycles of 30 seconds ON and 60 seconds OFF. 62 TROUBLESHOOTING Parts & Features Problem Possible Cause Solutions Food packages are blocking the door open. ••Rearrange food containers to clear the door and door shelves. Ice bin, crisper cover, pans, shelves, door bins, or baskets are out of position. ••Push bins all the way in and put crisper cover, pans, shelves and baskets into their correct positions. See the Operation section for more information. The doors were removed during product installation and not properly replaced. ••Remove and replace the doors according to the Removing and Replacing Refrigerator Handles and Doors section. Refrigerator is not leveled properly. ••See Door Alignment in the Refrigeration Installation section to level refrigerator. The gaskets are dirty or sticky. ••Clean the gaskets and the surfaces that they touch. Rub a thin coat of appliance polish or kitchen wax on the gaskets after cleaning. Door was recently closed. ••When you open the door, warmer air enters the refrigerator. As the warm air cools, it can create a vacuum. If the door is hard to open, wait one minute to allow the air pressure to equalize, then see if it opens more easily. Leveling legs are not adjusted properly. ••Refer to the Leveling and Door Alignment section. Floor is not level. ••It may be necessary to add shims under the leveling legs or rollers to complete installation. Lights do not work. LED interior lighting failure. ••The refrigerator compartment lamp is LED interior lighting, and service should be performed by a qualified technician. Refrigerator has an unusual odor. The Air Filter may need to be set to the MAX setting or replaced. ••Set the Air Filter to the MAX setting. If the odor does not go away within 24 hours, the filter may need to be replaced. See the Replacing the Air Filter section for replacement instructions. The interior of the refrigerator is covered with dust or soot. The refrigerator is located near a fire source, such as a fireplace, chimney, or candle. ••Make sure that the refrigerator is not located near a fire source, such as a fireplace, chimney or candle. Doors will not close correctly or pop open. Doors are difficult to open. Refrigerator wobbles or seems unstable TROUBLESHOOTING 63 Noises Problem Possible Cause Solutions The defrost control will click when the automatic defrost cycle begins and ends. The thermostat control (or refrigerator control on some models) will also click when cycling on and off. ••Normal Operation Rattling noises may come from the flow of refrigerant, the water line on the back of the unit, or items stored on top of or around the refrigerator. ••Normal Operation Refrigerator is not resting solidly on the floor. ••Floor is weak or uneven or leveling legs need to be adjusted. See the Leveling and Door Alignment section. Refrigerator with linear compressor was jarred while running. ••Normal Operation Evaporator fan motor is circulating air through the refrigerator and freezer compartments. ••Normal Operation Air is being forced over the condenser by the condenser fan. ••Normal Operation Gurgling Refrigerant flowing through the cooling system. ••Normal Operation Popping Contraction and expansion of the inside walls due to changes in temperature. ••Normal Operation Sizzling Water dripping on the defrost heater during a defrost cycle. ••Normal Operation Vibrating If the side or back of the refrigerator is touching a cabinet or wall, some of the normal vibrations may make an audible sound. ••To eliminate the noise, make sure that the sides and back cannot vibrate against any wall or cabinet. Dripping Water running into the drain pan during the defrost cycle. ••Normal Operation Pulsating or highpitched sound Your refrigerator is designed to run more efficiently to keep your food items at the desired temperature. The high efficiency compressor may cause your new refrigerator to run longer than your old one, but it is still more energy efficient than previous models. While the refrigerator is running, it is normal to hear a pulsating or high-pitched sound. ••Normal Operation Clicking Rattling Whooshing 64 TROUBLESHOOTING Wi-Fi Problem Trouble connecting appliance and smartphone to Wi-Fi network Possible Cause Solutions The password for the Wi-Fi network was entered incorrectly. ••Delete your home Wi-Fi network and begin the registration process again. Mobile data for your smartphone is turned on. ••Turn off the Mobile data on your smartphone before registering the appliance. The wireless network name (SSID) is set incorrectly. ••The wireless network name (SSID) should be a combination of English letters and numbers. (Do not use special characters.) The router frequency is not 2.4 GHz. ••Only a 2.4 GHz router frequency is supported. Set the wireless router to 2.4 GHz and connect the appliance to the wireless router. To check the router frequency, check with your Internet service provider or the router manufacturer. The distance between the appliance and the router is too far. ••If the appliance is too far from the router, the signal may be weak and the connection may not be configured correctly. Move the router closer to the appliance or purchase and install a Wi-Fi repeater. LIMITED WARRANTY 65 LIMITED WARRANTY ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN ARBITRATION PROVISION THAT REQUIRES YOU AND LG TO RESOLVE DISPUTES BY BINDING ARBITRATION INSTEAD OF IN COURT, UNLESS YOU CHOOSE TO OPT OUT. IN ARBITRATION, CLASS ACTIONS AND JURY TRIALS ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED “PROCEDURE FOR RESOLVING DISPUTES” BELOW. Should your LG Refrigerator ("Product") fail due to a defect in materials or workmanship under normal and proper use, during the warranty period set forth below, LG Electronics (“LG”) will, at its option, repair or replace the Product. This limited warranty is valid only to the original retail purchaser of the Product and applies only when purchased and used within the United States including U.S. Territories. WARRANTY PERIOD Refrigerator/ Freezer Sealed System (Condenser, Dryer, Connecting Tube and Evaporator) Compressor One (1) year from the date of original retail purchase Five (5) years from the date of original retail purchase Five (5) years from the date of original retail purchase Parts and Labor (internal/ functional parts only) Parts and Labor Parts and Labor Linear / Inverter Compressor Only : Parts Only for years 6-10 from the date of original retail purchase (Consumer will be charged for labor) • Replacement products and parts are warranted for the remaining portion of the original warranty period or ninety (90) days, whichever is greater. • Replacement products and parts may be new, reconditioned, refurbished, or otherwise factory remanufactured. • Proof of original retail purchase specifying the Product model and date of purchase is required to obtain warranty service under this limited warranty. EXCEPT TO THE EXTENT PROHIBTED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THE PRODUCT IS LIMITED IN DURATION TO THE DURATION OF THE ABOVE LIMITED WARRANTY. UNDER NO CIRCUMSTANCES SHALL LG OR ITS U.S. DISTRIBUTORS/DEALERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST GOODWILL, LOST REVENUES OR PROFITS, WORK STOPPAGE, IMPAIRMENT OF OTHER GOODS, COST OF REMOVAL AND REINSTALLATION OF THE PRODUCT, LOSS OF USE, OR ANY OTHER DAMAGES WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE. LG’S TOTAL LIABILITY, IF ANY, SHALL NOT EXCEED THE PURCHASE PRICE PAID BY YOU FOR THE PRODUCT. Some states do not allow the exclusion or limitation of incidental or consequential damages or limitations on how long an implied warranty lasts, so the above exclusions or limitations may not apply to you. This limited warranty THIS LIMITED WARRANTY DOES NOT COVER: • Service trips to deliver, pick up, or install, educate how to operate, correct wiring, or correct unauthorized repairs. • Damage or failure of the Product to perform during power failures and interrupted or inadequate electrical service. • Damage or failure caused by leaky or broken water pipes, frozen water pipes, restricted drain lines, inadequate or interrupted water supply or inadequate supply of air. • Damage resulting from operating the product in a corrosive atmosphere or contrary to the product owner’s manual. • God, or any other causes beyond the control of LG. ENGLISH FOR USA 66 LIMITED WARRANTY • purpose. • Damage or failure resulting from misuse, abuse, improper installation, repair, or maintenance. Improper repair includes use of parts not authorized by LG. Improper installation or maintenance includes installation or maintenance contrary to the Product owner’s manual. • Damage or failure caused by incorrect electrical current, voltage, or plumbing codes. • Damage or failure caused by transportation and handling, including scratches, dents, chips, and/or other . • Damage or missing items to any display, open box, or discounted Product. • Refurbished Product or any Product sold “As Is”, “Where Is”, “With all Faults”, or similar disclaimer. • Products with original serial numbers that have been removed, altered, or cannot be readily determined. • Increases in utility costs and additional utility expenses. • Any noises associated with normal operation. • authorized by LG. • • When Product is used for other than normal and proper household use (e.g. commercial or industrial use, s owner’s manual. • Costs associated with removal and reinstallation of your Product for repairs. • Shelves, door bins, drawers, handle and accessories, except for internal/functional parts covered under this limited warranty. The cost of repair or replacement under these excluded circumstances shall be borne by the consumer. TO OBTAIN WARRANTY SERVICE AND ADDITIONAL INFORMATION Call 1-800-243-0000 and select the appropriate option from the menu. Or visit our website at http://www.lg.com. Or by mail: LG Electronics Customer Service P.O. Box 240007 Huntsville, AL 35813 ATTN: CIC PROCEDURE FOR RESOLVING DISPUTES: ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR RELATING IN ANY WAY TO THIS LIMITED WARRANTY OR THE PRODUCT SHALL BE RESOLVED EXCLUSIVELY THROUGH BINDING ARBITRATION, AND NOT IN A COURT OF GENERAL JURISDICTION. BINDING ARBITRATION MEANS THAT YOU AND LG ARE EACH WAIVING THE RIGHT TO A JURY TRIAL AND TO BRING OR PARTICIPATE IN A CLASS ACTION. For the purposes of this section, references to “LG” mean LG Electronics U.S.A., Inc., its parents, in interest, successors, assigns and suppliers; references to “dispute” or “claim” shall include any dispute, claim or controversy of any kind whatsoever (whether based in contract, tort, statute, regulation, ordinance, fraud, misrepresentation or any other legal or equitable theory) arising out of or relating in any way to the sale, condition or performance of the product or this Limited Warranty. Notice of Dispute. writing at least 30 days in advance of initiating the arbitration by sending a letter to LG at LG Electronics, USA, Inc. Attn: Legal Department- Arbitration 1000 Sylvan Ave, Englewood Cliffs 07632. You and LG agree to engage in good faith discussions in an attempt to amicably resolve your claim. The notice must provide your name, address, and telephone number; identify the product that is the subject of the claim; and describe the nature of the claim and the relief being sought. If you and LG are unable to resolve the dispute within 30 days, either party LIMITED WARRANTY 67 ENGLISH 68 LIMITED WARRANTY LIMITED WARRANTY FOR CANADA ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN ARBITRATION PROVISION THAT REQUIRES YOU AND LG TO RESOLVE DISPUTES BY BINDING ARBITRATION INSTEAD OF IN COURT, UNLESS THE LAWS OF YOUR PROVINCE OR TERRITORY DO NOT PERMIT THAT, OR, IN OTHER JURISDICTIONS, IF YOU CHOOSE TO OPT OUT. IN ARBITRATION, CLASS ACTIONS AND JURY TRIALS ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED “PROCEDURE FOR RESOLVING DISPUTES” BELOW. Should your LG Refrigerator ("Product") fail due to a defect in materials or workmanship under normal and proper use, during the warranty period set forth below, LG Electronics Canada, Inc. (“LGECI”) will, at its option, repair or replace the Product upon receipt of proof of the original retail purchase. This limited warranty is valid only to the original retail purchaser of the Product and applies only to a Product distributed, purchased and used within Canada, as determined at the sole discretion of LGECI. (60) days from the date of manufacture) Refrigerator One (1) year from the date of original retail purchase Parts and Labor (internal/ functional parts only) Sealed System (Condenser, Dryer, Connecting Tube and Evaporator) One (1) year from the date of original retail purchase Parts and Labor Seven (7) years from the date of original retail purchase Parts only (Consumer will be charged for labor) Linear / Inverter Compressor Ten (10) years from the date of original retail purchase Part only (Consumer will be charged for labor) • Replacement products and parts are warranted for the remaining portion of the original warranty period or ninety (90) days, whichever is greater. • Replacement products and parts may be new, reconditioned, refurbished, or otherwise factory remanufactured, all at the sole discretion of LGECI. • Proof of original retail purchase specifying the Product model and date of purchase is required to obtain warranty service under this Limited Warranty. LGECI’S SOLE LIABILITY IS LIMITED TO THE LIMITED WARRANTY SET OUT ABOVE. EXCEPT AS EXPRESSLY PROVIDED ABOVE, LGECI MAKES NO, AND HEREBY DISCLAIMS, ALL OTHER WARRANTIES AND CONDITIONS RESPECTING THE PRODUCT, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OR CONDITION OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, AND NO REPRESENTATIONS SHALL BE BINDING ON LGECI. LGECI DOES NOT AUTHORIZE ANY PERSON TO CREATE OR ASSUME FOR IT ANY OTHER WARRANTY OBLIGATION OR LIABILITY IN CONNECTION WITH THE PRODUCT. TO THE EXTENT THAT ANY WARRANTY OR CONDITION IS IMPLIED BY LAW, IT IS LIMITED TO THE WARRANTY PERIOD SET OUT ABOVE. UNDER NO CIRCUMSTANCES SHALL LGECI, THE MANUFACTURER OR DISTRIBUTOR OF THE PRODUCT, BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, SPECIAL, DIRECT, INDIRECT, PUNITIVE OR EXEMPLARY DAMAGES, INCLUDING, WITHOUT LIMITATION, LOSS OF GOODWILL, LOST PROFITS, LOSS OF ANTICIPATED PROFITS, LOST REVENUE, LOSS OF USE, OR ANY OTHER DAMAGE, WHETHER ARISING DIRECTLY OR INDIRECTLY FROM ANY CONTRACTUAL BREACH, FUNDAMENTAL BREACH, TORT OR OTHERWISE, OR FROM ANY ACTS OR OMISSIONS. LGECI’S TOTAL LIABILITY, IF ANY, SHALL NOT EXCEED THE PURCHASE PRICE PAID BY YOU FOR THE PRODUCT. province depending on applicable provincial laws. Any term of this Limited Warranty that negates or varies any affecting the remainder of this warranty’s terms. LIMITED WARRANTY 69 70 LIMITED WARRANTY PROCEDURE FOR RESOLVING DISPUTES: EXCEPT WHERE PROHIBITED AT LAW, ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR RELATING IN ANY WAY TO THIS LIMITED WARRANTY OR THE PRODUCT SHALL BE RESOLVED EXCLUSIVELY THROUGH BINDING ARBITRATION, AND NOT IN A COURT OF GENERAL JURISDICTION. EXCEPT WHERE PROHIBITED AT LAW, YOU AND LG BOTH IRREVOCABLY AGREE TO WAIVE THE RIGHT TO A JURY TRIAL AND TO BRING OR PARTICIPATE IN A CLASS ACTION. For the purposes of this section, references to “LG” mean LG Electronics Canada, Inc., its parents, in interest, successors, assigns and suppliers; references to “dispute” or “claim” shall include any dispute, claim or controversy of any kind whatsoever (whether based in contract, tort, statute, regulation, ordinance, fraud, misrepresentation or any other legal or equitable theory) arising out of or relating in any way to the sale, condition or performance of the product or this Limited Warranty. Notice of Dispute. writing at least 30 days in advance of initiating the arbitration by sending a letter to LG Electronics, Canada, Inc., Attn: Legal Department- Arbitration, 20 Norelco Drive, North York, Ontario M9L 2X6. You and LG agree to engage in good faith discussions in an attempt to amicably resolve your claim. The notice must provide your name, address, and telephone number; identify the product that is the subject of the claim; and describe the nature of the claim and the relief being sought. If you and LG are unable to resolve the dispute within 30 days, Agreement to Binding Arbitration and Class Action Waiver. Upon failure to resolve the dispute during the 30 day period after sending written notice to LG, you and LG agree to resolve any claims between you and LG only by binding arbitration on an individual basis, unless you opt out as provided below, or you reside in a jurisdiction that prevents full application of this clause in the circumstances of the claims at issue (in which case if you are a consumer, this clause will only apply if you expressly agree to the arbitration). To the extent permitted by applicable law, any dispute between you and LG shall not be combined or consolidated with a dispute involving to the extent such a prohibition is not permitted at law, any dispute between you and LG shall not under any circumstances proceed as part of a class or representative action. Instead of arbitration, either party may bring an individual action in small claims court, but that small claims court action may not be brought on a class or representative basis except to the extent this prohibition is not permitted at law in your province or territory of jurisdiction as it relates to the claims at issue between you and LG. Arbitration Rules and Procedures. To begin arbitration of a claim, either you or LG must make a written expedited basis before a single arbitrator chosen by the parties under the provincial or territorial commercial arbitration law and rules of the province or territory of your residence. You must also send a copy of your written demand to LG at LG Electronics, Canada, Inc., Attn: Legal Department- Arbitration, 20 Norelco Drive, North York, Ontario M9L 2X6. This arbitration provision is governed by your applicable provincial or territorial commercial arbitration legislation. Judgment may be entered on the arbitrator’s award in any court of competent jurisdiction. All issues are for the arbitrator to decide, except that, issues relating to the scope and enforceability of the arbitration provision and to the arbitrability of the dispute are for the court to decide. The arbitrator is bound by the terms of this provision. Governing Law. The law of the province or territory of your residence shall govern this Limited Warranty and any disputes between you and LG except to the extent that such law is preempted by or inconsistent with applicable federal or provincial/territorial law. Should arbitration not be permitted for any claim, action, dispute or controversy between you and LG, you and LG attorn to the exclusive jurisdiction of the courts of the province or territory of your residence for the resolution of the claim, action, dispute or controversy between you and LG. Fees/Costs. You do not need to pay any fee to begin an arbitration. Upon receipt of your written demand for which case the payment of these fees will be governed by the applicable arbitration rules. Except as otherwise accordance with the applicable arbitration rules and this arbitration provision. If you prevail in the arbitration, LG will pay your attorneys’ fees and expenses as long as they are reasonable, by considering factors including, but not limited to, the purchase amount and claim amount. Notwithstanding the foregoing, if applicable law allows for an award of reasonable attorneys’ fees and expenses, an arbitrator can award them to the same extent is frivolous or brought for an improper purpose (as measured by the applicable laws), then the payment of all arbitration fees will be governed by the applicable arbitration rules. In such a situation, you agree to reimburse LG for all monies previously disbursed by it that are otherwise your obligation to pay under the applicable arbitration rules. Except as otherwise provided for, LG waives any rights it may have to seek attorneys’ fees and expenses from you if LG prevails in the arbitration. LIMITED WARRANTY 71 Hearings and Location. If your claim is for $25,000 or less, you may choose to have the arbitration conducted solely (1) on the basis of documents submitted to the arbitrator, (2) through a telephonic hearing, or (3) by an in-person hearing as established by the applicable arbitration rules. If your claim exceeds $25,000, the right to a hearing will be determined by the applicable arbitration rules. Any in-person arbitration hearings will be held at the nearest, most mutually-convenient arbitration location available within the province or territory in which you reside unless you and LG both agree to another location or agree to a telephonic arbitration. Severability and Waiver. If any portion of this Limited Warranty (including these arbitration procedures) is unenforceable, the remaining provisions will continue in full force and effect to the maximum extent permitted by applicable law. Should LG fail to enforce strict performance of any provision of this Limited Warranty (including these arbitration procedures), it does not mean that LG intends to waive or has waived any provision or part of this Limited Warranty. Opt Out. You may opt out of this dispute resolution procedure. If you opt out, neither you nor LG can require the other to participate in an arbitration proceeding. To opt out, you must send notice to LG no later than 30 calendar email@example.com, with the subject line: “Arbitration Opt Out;” or (ii) calling 1-800-980-2973. You must include in the opt out e-mail or provide by telephone: (a) your name and address; (b) the date on which the product was purchased; (c) the product model name or model number; and (d) the serial number (the serial number can be found (i) on the product; or (ii) online by accessing https://www. lg.com/ca_en/support/repair-service/schedule-repair and clicking on “Find My Model & Serial Number”). In the event that you “Opt Out”, the law of the province or territory of your residence shall govern this Limited Warranty and any disputes between you and LG except to the extent that such law is preempted by or inconsistent with applicable federal or provincial/territorial law. Should arbitration not be permitted for any claim, action, dispute or controversy between you and LG, you and LG agree to attorn to the exclusive jurisdiction of the courts of the province or territory of your residence for the resolution of the claim, action, dispute or controversy between you and LG. You may only opt out of the dispute resolution procedure in the manner described above (that is, by e-mail or telephone); no other form of notice will be effective to opt out of this dispute resolution procedure. Opting out of this dispute resolution procedure will not affect the coverage of the Limited Warranty in any way, and you will accept all terms and conditions of the arbitration provision described above. arranty and the End User License Agreement (“EULA”) in regards to dispute resolution, the terms of this Limited Warranty shall control and govern the rights and obligations of the parties and shall take precedence over the EULA.