pg 1 of 5
Carpet Maintenance Guide
Routine care and cleaning is an important aspect in maintaining the appearance
of a carpet. Soiling and staining have a detrimental effect over time on the life of
all carpet installations. A comprehensive maintenance program can help in
protecting carpeting to achieve its optimum service life.
Soil
Carpet soil is any foreign material tracked onto the face yarn causing a change in
visual appearance. Soil composition varies depending on location but may
consist of dry components such as sand, clay, cement and peat, and oily
components such as motor oil, grease, fats and asphalt. Dry components can
typically be removed by vacuuming. Oily components are harder to clean off the
carpet and mostly require some kind of cleaning agent for effective removal.
Regular dry soil removal using a vacuum cleaner is one of the important aspects
of any carpet maintenance program. Most dry soil is abrasive towards the face
yarn and can damage and weaken the yarn. Vacuuming also helps to lift and
restore the appearance of the yarn pile. Vacuum cleaners certified through the
Carpet and Rug Institute (CRI) Seal of Approval Program must be used. CRI,
based in Dalton, Georgia, USA, is one of the leading nonprofit trade associations
representing the carpet industry in the United States. Information on certified
vacuum cleaners can be found on the CRI website at www.carpet-rug.org. High
traffic areas such as entrances and hallways should be vacuumed daily. Other
areas with light to medium traffic such as offices and meeting rooms should be
vacuumed as needed but at least every two to three days. The use of walk-off
mats in entranceways can help minimize the tracking of soil into the building.
Stains
Stains are typically liquids or semi-solids that are absorbed by the face yarn or
adhere to the surface of the fiber with a visibly discolored residue. Most stains
occur by accidental spills and include soft drinks containing natural or artificial
food colorings, coffee, mustard, tomato-based sauces and wine. Solid spills
should also be taken seriously as colored components in the solid may migrate
over time onto the surface of the carpet causing a stain.
Sales Headquarter: ShengGao Internatinal Tower, #2505, 137 XianXia Road, Shanghai, 200051 China
website: www.tuntex-carpet.com www.tuntex-carpet.cn
email: karen@tuntexcommercial.com
Factory:No.28 Chengxi South Road, Taicang, Jiangsu, 215400 China
pg 2 of 5
All spills and stains should be treated immediately as follows:
1. Liquid spills should be blotted with a white absorbent cloth or towel until
as much liquid is removed as possible. If the liquid is colored, continue
blotting until a clean white absorbent cloth or towel used for blotting does
not become colored. Do not rub the area of the spill. Rubbing may work
the spill deeper into the carpet making the spill more difficult to remove
and may damage the yarn itself.
2. Semi-solid spills should be scraped up gently using a spoon or a dull knife.
3. Solid spills should be removed by vacuuming.
4. If a stain occurs, use the spot cleaning guidelines given below.
Spot Cleaning Guidelines
Use water first as the cleaning agent to try to remove any stain. If water does not
remove the stain, select the appropriate cleaning agent from the stain selection
chart below depending on the type of stain or spill. The same procedure should
be used for each cleaning agent selected. Apply the cleaning agents in the order
indicated on the chart. If the first cleaning agent removes the stain, it is not
necessary to proceed to the next one. Finish with a clean water rinse where
indicated. Use of a portable extractor certified by CRI is highly recommended.
Follow the instructions given in the portable extractor’s user guide. If the type of
stain is not listed on the chart or difficulty is experienced in removing the stain.
If a portable extractor is not available, use the following manual procedure:




Apply the cleaning agent to a white cloth.
Blot the stain with the wetted cloth. Do not rub the carpet. Do not apply the
cleaning agent directly to the carpet or soak the carpet with the cleaning
agent.
Continue blotting until there is no more transfer of the stain color to the
cloth.
Dry the carpet as much as possible by blotting it with a dry white
absorbent cloth.
Sales Headquarter: ShengGao Internatinal Tower, #2505, 137 XianXia Road, Shanghai, 200051 China
website: www.tuntex-carpet.com www.tuntex-carpet.cn
email: karen@tuntexcommercial.com
Factory:No.28 Chengxi South Road, Taicang, Jiangsu, 215400 China
pg 3 of 5
Cleaning Agents




Detergent Solution: Mix ¼ teaspoon of a colorless mild detergent in 1 cup
of water.
Ammonia Solution: Mix 1 tablespoon of clear household ammonia in ½
cup of water.
Vinegar Solution: Mix ⅓ cup of white household vinegar in ⅔ cup of water.
Dry Cleaning Fluid: Apply isopropyl alcohol (standard rubbing alcohol) to a
white cloth or towel and blot. Do not apply dry cleaning fluid directly to the
carpet.
About Bleach
A bleach is a chemical that can remove color and stains mostly via an oxidative
process. One of the most common types of bleaches is chlorine bleach which is
typically a solution of about 6% sodium hypochlorite in water. Chlorine bleach is
also used in a diluted form as a disinfectant. As a strong oxidizer, bleach attacks
nylon and degrades it, independent on any effect on color, stains or whitening.
The degradation of nylon by bleach results in a dramatic reduction in physical
strength and resilience causing the nylon yarn to break easily. Also, once applied,
bleach is very difficult to fully remove even with thorough rinsing. Even trace
levels of bleach will degrade nylon over time.
Sales Headquarter: ShengGao Internatinal Tower, #2505, 137 XianXia Road, Shanghai, 200051 China
website: www.tuntex-carpet.com www.tuntex-carpet.cn
email: karen@tuntexcommercial.com
Factory:No.28 Chengxi South Road, Taicang, Jiangsu, 215400 China
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Stain Selection Chart
Spill or Stain
Detergent
Solution
1
Blood
Chewing Gum
Chocolate
Coffee
Crayon
Ammonia
Solution
2
Vinegar
Solution
Water
Rinse
3
Dry Cleaning
Fluid
1
1
1
2
2
3
3
1
Nail Polish
Ice Cream
Ink (Ballpoint)
Lipstick
Mustard
Paint (Oil-Based)
Paint (Water-Based)
Soft Drinks
Tomato Sauce
Urine
Vomit
Wine
1
1
2
3
1
3
3
1
1
2
1
1
1
1
1
1
1
2
2
2
2
2
2
3
3
3
3
3
Sales Headquarter: ShengGao Internatinal Tower, #2505, 137 XianXia Road, Shanghai, 200051 China
website: www.tuntex-carpet.com www.tuntex-carpet.cn
email: karen@tuntexcommercial.com
Factory:No.28 Chengxi South Road, Taicang, Jiangsu, 215400 China
pg 5 of 5
Deep Cleaning
Deep cleaning such as hot water extraction to remove heavy soiling from
carpeting should only be carried out by a professional carpet cleaning company.
Hot water extraction is the physical and chemical extraction of soil and stains by
hot water and suitable detergents or cleaning agents. Wet extraction is
sometimes called “steam cleaning”. However, the term “steam cleaning” is a
misnomer as the steam condenses to hot water before it contacts the carpet. The
recommended water temperature range is 110° to 130°F (43° to 54°C).
High traffic areas should typically be deep cleaned at least between 3 and 6
times annually. Low to medium traffic areas should be cleaned between 2 and 4
times annually. The actual number of deep cleanings needed per year will
depend on the amount of soiling that takes place.
Some detergents and cleaning agents can permanently damage the carpet face
yarn. Avoid cleaning products with pH levels over 9.5 and products of any kind
that contain toxic or flammable solvents or chemicals. Do not use bleach. It is
important to carry out a final rinse step with clean water to remove any residual
cleaning product. Allow the carpet to completely dry to the touch before walking
on it otherwise yarn damage and rapid re-soiling can occur. Thoroughly vacuum
the dried carpet directly after deep cleaning. Only use cleaning products and
equipment that have been certified through the Carpet and Rug Institute (CRI)
Seal of Approval Program must be used. Information on certified cleaning
products and equipment can be found on the CRI website at www.carpet-rug.org.
Sales Headquarter: ShengGao Internatinal Tower, #2505, 137 XianXia Road, Shanghai, 200051 China
website: www.tuntex-carpet.com www.tuntex-carpet.cn
email: karen@tuntexcommercial.com
Factory:No.28 Chengxi South Road, Taicang, Jiangsu, 215400 China
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