DW Pro 1 ML
DW PRO 1 ML
DW Pro 1 ML is a single-sided premium
wireless DECT headset for quality-conscious
business professionals demanding exceptional performance and supreme comfort.
Certified for Skype for Business and
designed for all-day use, the DW Pro 1 ML
connects directly to desk phone and Skype
for Business via PC to deliver excellent
sound quality around the office. The iconic
design of the DW Pro 1 ML puts it in a class
of its own.
Sound leadership
Featuring Sennheiser Voice Clarity and
an ultra noise-canceling microphone, the
DW Pro 1 ML gives users a natural listening experience while maximizing speech
intelligibility for both speaker and listener.
Advanced wideband audio and DSP (Digital
Signal Processing) ensure clear, detailed
sound for a better conversational experience in even very noisy working environments.
Quality design
With its award-winning iconic design
the DW Pro 1 ML stands out for style and
performance. From its distinctive base
station, with simple setup and intuitive
user interface to its fully adjustable headset with soft ear pad, the DW Pro 1 ML is
designed to both look good and provide
exceptional all-day wearing comfort.
User focus
DW Pro 1 ML is designed to maximize productivity and flexibility in busy offices with
its long distance wireless range up to 180 m
(590 ft) with line of sight and 55 m (180 ft)
in a typical office environment. A DECT
protected frequency band eliminates interference with WIFI networks and efficient
encryption ensures secure conversations.
One touch switching between desk phone
and Skype for Business, easy call management, convenient phone conferencing and
hot desking offer maximum flexibility.
With 8 hours wideband and 12 hours
narrowband for a full workday of talk
time, the DW Pro 1 ML features intelligent
fast charging, which delivers 50% in
just 20 minutes. ActiveGard® provides
protection from acoustic shock and a
volume limiter guarantees a safe sound
level at all times.
Features and Benefits:
Sennheiser Voice Clarity – wideband
sound for natural listening experiences
Dual connectivity – one touch on the base
station switches between desk phone and
Skype for Business via PC
Ultra noise-canceling microphone for
perfect speech clarity
Certified for Skype for Business – for
maximum productivity
Digital Signal Processing for echo canceling
and audio equalization
Iconic design – form and function combine
for premium looks and performance
High comfort – wearing style with extra
soft leatherette ear pad
Lightweight headset design for all-day
comfort
Simple product setup with DIP Switches
Intuitive user interface with answer/end*,
microphone mute and volume +/Full workday of talk time – 8 hours wideband and 12 hours narrowband
Intelligent fast charging delivers 50% in
just 20 minutes
DECT protected frequency band without
interference with WIFI networks
Efficient encryption for secure conversations
Long distance wireless range up to 180 m
(590 ft) with line of sight – 55 m (180 ft)
in typical office environment
Hot desking with fast, secure pairing
– simply dock in the base station
Phone conferences – intuitive and easy
setup of up to 4 headsets with same base
station
ActiveGard® technology – hearing protection against acoustic shock
Two years warranty for peace of mind
* Answer/end call requires EHS cable for desk
phone
Product Information
Product name
DW Pro 1 ML – EU
DW Pro 1 ML – UK
DW Pro 1 ML – US
DW Pro 1 ML – AUS
Order name
DW 20 ML – EU
DW 20 ML – UK
DW 20 ML – US
DW 20 ML – AUS
EAN No.
40 44155 05192 6
40 44155 05194 0
40 44155 05193 3
40 44155 05195 7
UPC No.
6 15104 18195 3
6 15104 18197 7
6 15104 18196 0
6 15104 18198 4
Art. No.
504458
504460
504459
504461
Product description
Wireless DECT headset (single-sided) with base station for desk phone and Skype for Business via PC
Technical Data
DECT for EU, UK, AUS
DECT (1.880 to 1.900 MHz)
DECT for US
DECT 6.0 (1.920 to 1.930 MHz)
GAP compatible
Yes (Headset)
Headset
Connects to base station
Base Station
Connects to desk phone and Skype for Business via PC
Headset Auto Link to Base
Yes, can be activated on the base station
Firmware requirement
For newest version please use the Sennheiser Updater. Please check sennheiser.com/cco/software
EHS (Electronic Hook Switch)
Yes (accessory – order EHS adapter separately)
Mechanical Hook Lifter
HSL 10 (accessory – order separately)
Call control
Yes. Plug and play certified for Skype for Business
Skype for Business certified
Yes
Microphone
Frequency response Wideband Mode
150 Hz – 6.8 KHz
Frequency response Narrowband Mode 300 Hz – 3.5 KHz
Mute Microphone
Yes
Speaker
Speaker type
Neodynium Magnet Speaker
Frequency response Wideband Mode
150 Hz – 6.8 KHz
Frequency response Narrowband Mode 300 Hz – 3.5 KHz
General Data
Operational temperature range
+5 °C to + 45 °C (+41 °F to +113 °F)
Storage temperature range
-20 °C to + 70 °C (-4 °F to +158 °F)
Weight
65 g / 2.28 oz
Ear pad size
ø 50 mm / 1.96 in
Battery (Lithium Polymer)
Exchangeable for service (see User manual)
Personalization
Yes with nameplate on headset
Range – line of sight
180 m / 590 ft
Range – in typical office building
55 m / 180 ft
Automatic power adjustment
Yes (distance between headset and base)
Talk time in Wideband Mode
Up to 8 hours
Talk time in Narrowband Mode
Up to 12 hours
Stand by time
Up to 100 Hours
Auto – headset OFF when out of range
Yes ➠ after 30 minutes
Charge time 0 – 50%
20 minutes
Charge time 0 – 100%
1 hour
Packaging
Package dimensions (H x W x D)
16.5 x 16 x 16 cm / 6.50 x 6.30 x 6.30 in
Package weight
950 g / 33.25 oz
Units in distributor master carton
8
Master carton dimensions (H x W x D)
36 x 38 x 38 cm / 14.18 in x 14.97 in x 14.97 in
Master carton weight
8.93 kg / 19.69 lb
Safety
Automatic Acoustic Shock
YES ➠ ActiveGard®
Protection
EU/AUS Limiter depending on
YES ➠ Activation by dip switch
regional variant
Delivery content
Headset
Base Station
USB cable
Power supply
Audio phone cable
Printed Quick Guide
CD with Setup Guide, User Guide, Quick Guide and name plate template
Printed Safety Guide
Product Information
Accessories
EHS Alcatel-Lucent adapter
EHS Avaya adapter
EHS Avaya adapter
EHS Avaya adapter
EHS Cisco adapter
EHS Cisco adapter
EHS Cisco adapter
EHS DHSG adapter
EHS Polycom adapter
EHS Shore Tel adapter
EHS Snom adapter
EHS Snom adapter
Headset Charger
Handset Lifter
Fixation kit for Handset Lifter
Interface box for AEI EHS
Mobile phone adaptor
Multi USB Power Source
Spare Headset Charger - USB
Audio cable - RJ45-RJ11
Audio cable - RJ45-2.5mm
Single components
Single headset of DW 20
DW Base set for DW ML series (EU)
DW Base set for DW ML series (UK)
DW Base set for DW ML series (US)
DW Base set for DW ML series (AUS)
Order name
CEHS-AL 01
CEHS-AV 03
CEHS-AV 04
CEHS-AV 05
CEHS-CI 01
CEHS-CI 02
CEHS-CI 03
CEHS-DHSG
CEHS-PO 01
CEHS-SH 01
CEHS-SN 01
CEHS-SN 02
CH 10
HSL 10
Fixation kit - HSL10
TCI 01
CEHS-MB 01
MCH 7
CH 10 USB
RJ45-RJ11-audio cable
RJ45-2.5mm-audio cable
Art. No
504102
504536
504589
506037
504103
504533
506038
504105
504104
504590
504101
504188
504366
500712
504032
500275
506033
504348
504365
506094
506467
EAN No.
40 44155 047400
40 44155 081671
40 44155 087987
40 44155 090291
40 44155 047417
40 44155 080230
40 44155 090307
40 44155 047431
40 44155 047424
40 44155 088038
40 44155 047394
40 44155 074574
40 44155 050998
40 44156 012384
40 44155 046984
40 44156 001913
40 44155 089165
40 44155 050820
40 44155 051001
40 44155 096187
40 44155 098839
UPC No.
6 15104 17422 1
6 15104 23371 3
6 15104 24686 7
6 15104 25053 6
6 15104 17423 8
6 15104 23183 2
6 15104 25054 3
6 15104 17425 2
6 15104 17424 5
6 15104 24692 8
6 15104 17408 5
6 15104 22297 7
6 15104 18053 6
6 15104 11795 2
6 15104 17342 2
6 15104 10232 3
61 5104 24889 2
6 15104 18030 7
6 15104 18055 0
61 5104 26002 3
61 5104 26371 0
Order name
DW 20 HS
DW BS ML - EU
DW BS ML - UK
DW BS ML - US
DW BS ML - AUS
Art. No
504325
504478
504480
504479
504481
EAN No.
40 44155 050592
40 44155 052121
40 44155 052145
40 44155 052138
40 44155 052152
UPC No.
6 15104 17997 4
6 15104 18217 2
6 15104 18219 6
6 15104 18218 9
6 15104 18220 2
NOTE: Headset and base station can be purchased separately. This allows a 2nd headset to be added to any DW Series base station or used as a spare.
Base including power supply, audio cable and USB cable.
Spare parts
Audio cable RJ45 – RJ9
Battery Lid
Ear pad
Mic foam
Name plate set
Power supply US
Power supply AUS
Power supply UK
Power supply EU
Spare battery
USB cable
Order name
RJ45 - RJ9 - DW
Battery Lid, DW Pro 1
HZP 29 DW 20+30
Spare Mic foam, DW 20/30
Name plate set, DW 20+30
UNI PS US 01
UNI PS AUS 01
UNI PS UK 01
UNI PS EU 01
DW BATT 03
USB cable - DW
Art. No
504364
504375
504350
504362
504351
92893
520334
92892
94707
504374
504363
EAN No.
40 44155 050981
40 44155 051094
40 44155 050844
40 44155 050967
40 44155 050851
40 12418 928933
40 44156 023083
40 12418 928926
40 12418 947071
40 44155 051087
40 44155 050974
UPC No.
6 15104 18052 9
6 15104 18068 0
6 15104 18032 1
6 15104 18049 9
6 15104 18033 8
6 15104 92893 0
6 15104 13459 1
6 15104 92892 3
6 15104 94707 8
6 15104 18067 3
6 15104 18051 2
Experience Sennheiser
Perfection is always relative: Users have different expectations
from their headsets and speakerphones depending on their needs.
For professional users, that need is to communicate as effectively
as possible.
With Sennheiser’s range of headsets and speakerphones,
the combination of exceptional HD sound, quality design and
build – and a focus on real life usability – give the best performance
possible in busy offices, call centers and Unified Communications
environments.
Please visit us at: www.sennheiser.com/cco
Sennheiser is one of the world’s leading
manufacturers of headphones, microphones,
wireless transmission systems and highquality headsets for both business and
entertainment.
Drawing on the electro acoustics expertise
of Sennheiser and the leading hearing
healthcare specialist William Demant,
Sennheiser Communications´ wireless
and wired headsets and speakerphones
for contact centers, offices and Unified
Communications professionals are the result
of Sennheiser’s and William Demant’s joint
leadership in sound quality, design, wearing
comfort and hearing protection.
For further information, please visit:
www.sennheiser.com/cco
Sennheiser Communications A/S
Industriparken 27 · DK-2750 Ballerup · Denmark