1:7 Standalone USB Duplicator
and Eraser
USBDUPE17
*actual product may vary from photos
FR: Guide de l’utilisateur - fr.startech.com
DE: Bedienungsanleitung - de.startech.com
ES: Guía del usuario - es.startech.com
NL: Gebruiksaanwijzing - nl.startech.com
PT: Guia do usuário - pt.startech.com
IT: Guida per l’uso - it.startech.com
For the latest information, technical specifications, and support for
this product, please visit www.StarTech.com/USBDUPE17.
Manual Revision: 08/25/2017
FCC Compliance Statement
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio or television reception, which can
be determined by turning the equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help
This device complies with part 15 of the FCC Rules. Operation is subject to the following
two conditions: (1) This device may not cause harmful interference, and (2) this device must
accept any interference received, including interference that may cause undesired operation.
Changes or modifications not expressly approved by StarTech.com could void the user’s
authority to operate the equipment.
Industry Canada Statement
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe [B] est conforme à la norme NMB-003 du Canada.
CAN ICES-3 (B)/NMB-3(B)
Use of Trademarks, Registered Trademarks, and other Protected Names and Symbols
This manual may make reference to trademarks, registered trademarks, and other
protected names and/or symbols of third-party companies not related in any way to
StarTech.com. Where they occur these references are for illustrative purposes only and do not
represent an endorsement of a product or service by StarTech.com, or an endorsement of the
product(s) to which this manual applies by the third-party company in question. Regardless
of any direct acknowledgement elsewhere in the body of this document, StarTech.com hereby
acknowledges that all trademarks, registered trademarks, service marks, and other protected
names and/or symbols contained in this manual and related documents are the property of
their respective holders.
Instruction manual
Table of Contents
Product diagram.....................................................................................1
Top view........................................................................................................................................................ 1
Back view...................................................................................................................................................... 1
Package contents....................................................................................2
Requirements..........................................................................................2
About the LED indicators.......................................................................2
Set up the duplicator and eraser..........................................................3
Changing the device settings...............................................................3
Change the startup function................................................................................................................. 3
Turn off the audio feedback feature.................................................................................................... 3
Change the LCD display language....................................................................................................... 4
Restore the default factory settings.................................................................................................... 4
Copying USB flash drive data................................................................4
Change the copy area............................................................................................................................... 4
Check the flash drive capacity............................................................................................................... 5
Set the target tolerance........................................................................................................................... 5
Change the copying speed.................................................................................................................... 6
Change the time between copy and compare............................................................................... 6
Set the device to automatically check the USB flash drive......................................................... 7
Complete a synchronous copy.............................................................................................................. 7
Complete an asynchronous copy......................................................................................................... 8
Interrupt the copying process............................................................................................................... 8
Disable the asynchronous feature....................................................................................................... 9
Copy to an HDD or SSD............................................................................................................................ 9
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Compare USB flash drives....................................................................................................................... 9
Copy and compare USB flash drives.................................................................................................... 9
Formatting a USB flash drive.................................................................10
Auto format a USB flash drive................................................................................................................ 10
Format a USB flash drive to FAT16........................................................................................................ 10
Format a USB flash drive to FAT32........................................................................................................ 11
Set the FAT16 cluster size........................................................................................................................ 11
Set the FAT32 cluster size........................................................................................................................ 12
Erasing USB flash drives.........................................................................12
Perform a quick erase............................................................................................................................... 12
Perform a full erase.................................................................................................................................... 13
Perform a DoD erase................................................................................................................................. 13
Update the system firmware.................................................................14
Calculate the checksum number..........................................................14
Measure read and write speeds............................................................14
Analyzing the quality of a USB flash drive..........................................15
Perform a media check............................................................................................................................ 15
Change the range limit percentage.................................................................................................... 15
Change the MB range limit..................................................................................................................... 16
Change the error limit.............................................................................................................................. 16
View information about a USB flash drive..........................................16
View system information.......................................................................17
Technical support....................................................................................18
Warranty information.............................................................................18
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Product diagram
Top view
1
2
3
6
4
5
7
8
9
1
LCD display
6
Source USB flash drive port
2
UP button
7
Source USB flash drive LED indicators
3
DOWN button
8
Destination USB flash drive port
4
OK button
9
Destination USB flash drive LED indicators
5
ESC button
Back view
10
11
10
Power switch
11
Power adapter port
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Package contents
• 1 x duplicator and eraser
• 1 x universal power adapter (NA/JP, UK, EU, ANZ)
• 1 x quick-start guide
Requirements
• 1 source USB flash drive
• 1 to 7 destination USB flash drives
To connect an SD, an SDHC, a microSD, a miniSD, an MMC, or a CF card, you require a
USB multimedia card reader for each of the USB flash drive ports.
Requirements are subject to change. For the latest requirements, please visit
www.StarTech.com/USBDUPE17.
About the LED indicators
Each of the eight USB flash drive ports feature a detection/activity LED and an
error LED.
LED behavior
Significance
Green LED is blinking
Command is being executed
Warning! Do not remove the USB flash drive
when the green LED is blinking.
Green LED is illuminated
USB flash drive is detected
OR
Process is complete
Red LED is illuminated
An error occurred
For more information, see the LCD display.
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Set up the duplicator and eraser
1. Connect the universal power adapter to the Power adapter port on the duplicator
and eraser and to a power source.
2. Use the Power switch to turn on the duplicator and eraser.
3. Press the UP and DOWN buttons to navigate the menu and highlight selections.
4. Press the OK button to make selections.
5. To exit a menu selection, press the ESC button.
For more information about the features and functions of the duplicator and eraser,
see the applicable sections of the manual.
Changing the device settings
In the Setup menu, you can change the settings of the duplicator and eraser, including
the button sound, display language, and so on.
Change the startup function
You can select the function that is displayed when you turn on the duplicator and
eraser. By default, the copy function is displayed when you turn on the device.
1. Highlight Setup and press the OK button.
2. Highlight Start-up Menu and press the OK button.
3. Highlight the function that you want displayed when you turn on the duplicator
and eraser, and press the OK button.
Turn off the audio feedback feature
By default, the audio feedback feature is enabled.
1. Highlight Setup and press the OK button.
2. Highlight Button Sound and press the OK button.
3. Highlight OFF and press the OK button.
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Change the LCD display language
1. Highlight Setup and press the OK button.
2. Highlight Language and press the OK button.
3. Highlight English or Japanese and press the OK button.
Restore the default factory settings
1. Highlight Setup and press the OK button.
2. Highlight Set to Default and press the OK button.
3. When the confirmation message appears, press the OK button.
Copying USB flash drive data
Each USB flash drive port on the duplicator and eraser has an independent control
processing unit and supports asynchronous and synchronous copying.
Change the copy area
You can set the duplicator and eraser to copy the system and files or all of the data on
the USB flash drives.
System and Files
If you select System and Files as the copy area, the system analyzes the file format of
the source USB flash drive and if the format is recognizable (for example, FAT16,
FAT32, NTFS, Linux ext. 2, and so on), the system will only copy the data and not the
entire USB flash drive. If the system doesn’t recognize the file format, it will copy the
entire storage capacity of the source USB flash drive, including any empty space. This
type of copy is also known as “quick copy.”
Whole Media
If you select Whole Media as the copy area, the system copies the entire source USB
flash drive, including files and empty space. This option is useful if you’re copying the
entire source USB flash drive or if you don’t know the format of the USB flash drive.
Copying the whole media area of a source USB flash drive takes longer to complete
than copying the system and files area.
By default, System and Files is set as the copy area.
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1. Highlight Setup and press the OK button.
2. Highlight Copy Area and press the OK button.
3. Do one of the following:
• Highlight System and Files and press the OK button.
• Highlight Whole Media and press the OK button.
Check the flash drive capacity
If a USB flash drive passes the capacity check, the green LED indicator next to the USB
flash drive port illuminates. If a USB flash drive fails the capacity check, the red LED
indicator next to the USB flash drive port illuminates.
1. Use the Power switch to turn on the duplicator and eraser.
2. Insert up to eight USB flash drives in any of the USB flash drive ports.
3. Highlight Capacity Check and press the OK button.
4. To view the capacity of the USB flash drives, use the UP and DOWN arrows to
navigate through the list of USB flash drive ports.
Tip! This feature supports asynchronous operation, which means that the system
checks each USB flash drive separately. You can remove a USB flash drive after it has
been checked and insert a different USB flash drive and the check will continue.
Set the target tolerance
You can set the capacity tolerance range between the source USB flash drive and
the target USB flash drive, and if the capacity of the USB flash drive is outside of the
tolerance range, the data won’t be copied. For example, if you set the target tolerance
to ±1% and the source USB flash drive is 2GB and the destination USB flash drive is
2.02GB, the data won’t be copied to the destination USB flash drive.
By default, the target tolerance is set to No Limit.
1. Highlight Setup and press the OK button.
2. Highlight Target Tolerance and press the OK button.
3. Do one of the following:
• To disable the capacity tolerance range, highlight No Limit and press the OK
button.
Caution! If the amount of data on the source USB flash drive is larger than the
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data capacity of the destination USB flash drive and there is no limit to the
capacity tolerance range, the copying process will fail or be incomplete.
• To set the data capacity of the destination USB flash drive to be the exact same
as the source USB flash drive, highlight 100% Same and press the OK button.
Caution! If the data capacities of the source USB flash drive and destination
USB flash drive aren’t equal, the copying process won’t begin.
• To set the high and low range of the capacity tolerance range between the
source USB flash drive and the destination USB flash drive, highlight Allow
Tolerance and press the OK button. To set the maximum capacity difference,
highlight No Limit or a numeric value between 0 and 50%, and press the
OK button. To set the minimum capacity difference, highlight No Limit or a
numeric value between 0 and 50%, and press the OK button.
Change the copying speed
For most types of USB flash drives, you should set the copy speed to Normal.
1. Highlight Setup and press the OK button.
2. Highlight Working Mode and press the OK button.
3. Highlight one of the following and press the OK button:
• Fastest Mode
• Faster Mode
• Normal Mode
• Slower Mode
• Slowest Mode
Tip! If you’re experiencing a high failure rate when you’re copying USB flash drives, try
using a slower copying speed.
Change the time between copy and compare
By default, the duplicator and eraser is set to wait 3 seconds after a copy process
completes before beginning the compare process.
1. Highlight Setup and press the OK button.
2. Highlight Power Off Time Between Copy&Compare and press the OK button.
3. Highlight a numeric value between 0 and 15 and press the OK button.
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Set the device to automatically check the USB flash drive
By default, the duplicator and eraser doesn’t check the USB flash drive before it begins
to copy it.
1. Highlight Setup and press the OK button.
2. Highlight Check Before Copy and press the OK button.
3. Highlight Do Check and press the OK button.
Complete a synchronous copy
When you complete a synchronous copy, all of the connected USB flash drives are
copied or compared simultaneously. You can’t remove any of the connected USB flash
drives until the process is complete.
Note: If the data size of the source USB flash drive is larger than the buffer memory
of the system, the device will complete a synchronous copy even if the asynchronous
copy feature is enabled.
Caution! To avoid any copying errors, the source USB flash drive should be larger than
or the same size as the destination USB flash drive.
1. Use the Power switch to turn on the duplicator and eraser.
2. If the asynchronous copy feature is enabled, disable the feature. For more
information about how to do this, see the “Disable the asynchronous feature”
section of the manual.
3. If necessary, change any of the copying settings (for example, copy area, copy
speed, target tolerance, and so on).
4. Insert the source USB flash drive into the Source USB flash drive port.
5. Insert up to seven destination USB flash drives into the Destination USB flash drive
ports.
6. Highlight Copy and press the OK button.
7. If you’re copying to less than seven destination USB flash drives, when the
confirmation message appears, press the OK button.
Warning! If the green LED indicator is blinking, do not remove the USB flash drive. If
you do so, you will interrupt the copying process and you could experience lost or
corrupted data as a result.
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Complete an asynchronous copy
When you complete an asynchronous copy, the USB flash drives are copied or
compared independently, one at a time. When the green LED indicator next to a USB
flash drive stops blinking, you can remove the USB flash drive even if the other USB
flash drives are not done being copied or compared.
Note: If the data size of the source USB flash drive is larger than the system’s buffer
memory, the system will automatically copy in synchronous mode.
Caution! To avoid any copying errors, the source USB flash drive should be larger than
or the same size as the destination USB flash drive.
1. Use the Power switch to turn on the duplicator and eraser.
2. If necessary, change any of the copying settings (for example, copy area, copy
speed, target tolerance, and so on).
3. Insert the source USB flash drive into the Source USB flash drive port.
4. Insert up to seven destination USB flash drives into the Destination USB flash drive
ports.
5. Highlight Copy and press the OK button.
6. If you’re copying to less than seven destination USB flash drives, when the
confirmation message appears, press the OK button.
7. When the green LED indicator stops blinking, you can remove the destination USB
flash drive and insert another USB flash drive and the process will continue.
8. To check the copy status and progress for each of the USB flash drives, use the UP
and DOWN buttons to move through the USB flash drive ports.
Warning! If the green LED indicator is blinking, do not remove the USB flash drive. If
you do so, you will interrupt the copying process and you could experience lost or
corrupted data as a result.
Interrupt the copying process
1. To stop the copying process while it’s in progress, do one of the following:
• To stop copying data to the slowest USB flash drive port, press and hold the UP
and DOWN buttons for 5 seconds.
• To stop copying data to all of the USB flash drive ports, press and hold the ESC
button for 5 seconds.
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Disable the asynchronous feature
By default, the asynchronous feature is enabled.
1. Highlight Setup and press the OK button.
2. Highlight Asynchronous and press the OK button.
3. Highlight Disable and press the OK button.
Copy to an HDD or SSD
1. Connect a USB to SATA hard drive docking station or a USB to SATA drive enclosure
to the duplicator and eraser.
2. Use the Power switch to turn on the duplicator and eraser.
3. Use the UP and DOWN buttons to navigate the device menu, highlight Setup, and
press the OK button.
4. Highlight Set HDD Mode and press the OK button.
5. Highlight Active and press the OK button.
Compare USB flash drives
After you have copied USB flash drives, you can use the compare feature to make sure
that the data was copied successfully.
1. When the copying process is complete, highlight Compare and press the OK button.
2. Use the UP and DOWN buttons to navigate through the USB flash drive ports.
Copy and compare USB flash drives
For increased efficiency, you can set the duplicator and eraser to automatically
compare the USB flash drives after the copying process is complete.
1. Highlight Copy+Compare and press the OK button.
2. Use the UP and DOWN buttons to navigate through the USB flash drive ports.
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Formatting a USB flash drive
Warning! When you format a USB flash drive, all of the data on your USB flash drive will
be deleted. If your USB flash drive has data on it that you require, you should create a
backup file or use a different USB flash drive.
Auto format a USB flash drive
When you auto format a USB flash drive, the system determines the capacity of the
USB flash drive and formats it accordingly.
Consult the table below for more information about the format that the USB flash drive
will be formatted to.
Original format
After auto formatting
FAT16
No change to format
FAT32
No change to format
NTFS, Linux, multi-partition FAT equal
to or greater than 2GB
FAT32
NTFS, Linux, multi-partition FAT less
than 2GB
FAT16
1. Use the Power switch to turn on the duplicator and eraser.
2. To auto format a USB flash drive, insert up to seven USB flash drives into the
Destination USB flash drive ports.
3. Highlight Utility and press the OK button.
4. Highlight Do Format and press the OK button.
5. Highlight Auto Format and press the OK button.
6. When the confirmation message appears, press the OK button.
7. To check the formatting status, progress, and information about the USB flash
drives, use the UP and DOWN arrows to navigate through the USB flash drive ports.
Format a USB flash drive to FAT16
1. Use the Power switch to turn on the duplicator and eraser.
2. Insert USB flash drives into the USB flash drive ports.
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3. Highlight Utility and press the OK button.
4. Highlight Do Format and press the OK button.
5. Highlight FAT16 Format and press the OK button.
6. When the confirmation message appears, press the OK button.
7. To check the formatting status, progress, and information about the USB flash
drives, use the UP and DOWN arrows to navigate through the USB flash drive ports.
Format a USB flash drive to FAT32
1. Use the Power switch to turn on the duplicator and eraser.
2. Insert USB flash drives into the USB flash drive ports.
3. Highlight Utility and press the OK button.
4. Highlight Do Format and press the OK button.
5. Highlight FAT32 Format and press the OK button.
6. When the confirmation message appears, press the OK button.
7. To check the formatting status, progress, and information about the USB flash
drives, use the UP and DOWN arrows to navigate through the USB flash drive ports.
Set the FAT16 cluster size
1. Use the Power switch to turn on the duplicator and eraser.
2. Insert USB flash drives into the USB flash drive ports.
3. Highlight Utility and press the OK button.
4. Highlight Do Format and press the OK button.
5. Highlight Set FAT16 Cluster Size and press the OK button.
6. Highlight any of the following and press the OK button:
• Auto
• 4KB
• 8KB
• 16KB
• 32KB
• 64KB
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Set the FAT32 cluster size
1. Use the Power switch to turn on the duplicator and eraser.
2. Insert USB flash drives into the USB flash drive ports.
3. Highlight Utility and press the OK button.
4. Highlight Do Format and press the OK button.
5. Highlight Set FAT32 Cluster Size and press the OK button.
6. Highlight any of the following and press the OK button:
• Auto
• 4KB
• 8KB
• 16KB
• 32KB
• 64KB
Erasing USB flash drives
The duplicator and eraser features three different types of erasing: quick erase, full
erase, and DoD erase.
Perform a quick erase
When you perform a quick erase, the entire contents of the USB flash drive are erased
and the USB flash drive is left unformatted. This type of erase process is the fastest.
Warning! When you complete the following steps, all of the data on your USB flash
drive is deleted. If your USB flash drive has data on it that you require, you should
create a backup file or use a different USB flash drive.
1. Use the Power switch to turn on the duplicator and eraser.
2. Insert up to eight USB flash drives into any of the USB flash drive ports.
3. Highlight Utility and press the OK button.
4. Highlight Quick Erase and press the OK button.
5. When the confirmation message appears, press the OK button.
Tip! To check the status of the erase process, use the UP and DOWN buttons to move
through the list of the USB flash drive ports.
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Perform a full erase
When you perform a full erase, the system completes a single-pass overwrite and
erases the entire contents and format of the USB flash drive. This type of erase process
can take longer to complete than the quick erase process.
Warning! When you complete the following steps, all of the data on your USB flash
drive is deleted. If your USB flash drive has data on it that you require, you should
create a backup file or use a different USB flash drive.
1. Use the Power switch to turn on the duplicator and eraser.
2. Insert up to eight USB flash drives into any of the USB flash drive ports.
3. Highlight Utility and press the OK button.
4. Highlight Full Erase and press the OK button.
5. When the confirmation message appears, press the OK button.
Tip! To check the status of the erase process, use the UP and DOWN buttons to move
through the list of the USB flash drive ports.
Perform a DoD erase
When you perform a DoD erase, the system completes a three-pass overwrite and
erases the entire contents and format of the USB flash drive. This type of erase process
can take longer to complete than the quick erase and full erase processes.
Warning! When you complete the following steps, all of the data on your USB flash
drive will be deleted. If your USB flash drive has data on it that you require, you should
create a backup file or use a different USB flash drive.
1. Use the Power switch to turn on the duplicator and eraser.
2. Insert up to eight USB flash drives into any of the USB flash drive ports.
3. Highlight Utility and press the OK button.
4. Highlight DoD Erase and press the OK button.
5. When the confirmation message appears, press the OK button.
Tip! To check the status of the erase process, use the UP and DOWN buttons to move
through the list of the USB flash drive ports.
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Update the system firmware
1. Save the firmware update onto a USB flash drive that is formatted to FAT32.
Note: Make sure that the firmware update file is unzipped and not in a folder.
2. Use the Power switch to turn on the duplicator and eraser.
3. Insert the USB flash drive into one of the USB flash drive ports.
4. Highlight Utility and press the OK button.
5. Highlight System Update and press the OK button.
6. When the confirmation message appears, press the OK button.
7. When the firmware update is complete, move the Power switch to the off position.
8. Wait a couple of minutes and then turn on the duplicator and eraser again.
Calculate the checksum number
You can calculate the checksum number of the source USB flash drive. The checksum
area that is calculated is based on the copy area that is set.
1. Use the Power switch to turn on the duplicator and eraser.
2. Insert a USB flash drive into the Source USB flash drive port.
3. Highlight Utility and press the OK button.
4. Highlight Calc. Checksum and press the OK button.
When the calculation is complete, the checksum is displayed on the LCD display.
Measure read and write speeds
You can measure the read and write speeds of the destination USB flash drives.
1. Use the Power switch to turn on the duplicator and eraser.
2. Insert up to seven USB flash drives into the Destination USB flash drive ports.
3. Highlight Utility and press the OK button.
4. Highlight Measure Speed and press the OK button.
5. To view the read and write speeds for each of the USB flash drives, use the UP and
DOWN buttons to move through the list of the USB flash drive ports.
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Analyzing the quality of a USB flash drive
You can use the media check feature on the duplicator and eraser to check the quality
of a USB flash drive. You can also change the range and error limit of the media check
feature.
Perform a media check
There are three types of media checks that you can perform: H3 Safe, H5 RW, and H6
SafeRW. When you select the H3 Safe media check, the system reads the USB flash
drive to assess its quality. When you select the H5 RW or H6 SafeRW, the system reads
and writes to the USB flash drive to assess its quality.
Warning! When you complete the following steps, some or all of the data on your USB
flash drive might be deleted. If your USB flash drive has data on it that you require, you
should create a backup file or use a different USB flash drive.
1. Use the Power switch to turn on the duplicator and eraser.
2. Insert up to seven USB flash drives into the Destination USB flash drive ports.
3. Highlight Utility and press the OK button.
4. Highlight Media Check and press the OK button.
5. Do one of the following:
• Highlight H3 Safe and press the OK button.
• Highlight H5 RW and press the OK button.
• Highlight H6 SafeRW and press the OK button.
When the process is complete, you can view the number of bad sectors detected and
the read/write speed of the USB flash drive on the LCD display.
Change the range limit percentage
You can select the percentage of the USB flash drive that you want to quality check.
1. Highlight Utility and press the OK button.
2. Highlight Media Check and press the OK button.
3. Highlight Setup Range % and press the OK button.
4. Highlight a percentage between 1 and 100 and press the OK button.
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Change the MB range limit
1. Highlight Utility and press the OK button.
2. Highlight Media Check and press the OK button.
3. Highlight Setup Range MB and press the OK button.
4. Highlight a number between 1 and 9000MB and press the OK button.
Change the error limit
You can set the tolerance range when you check for errors on the USB flash drive.
1. Highlight Utility and press the OK button.
2. Highlight Media Check and press the OK button.
3. Highlight Set Error Limit and press the OK button.
4. Do one of the following:
• Highlight Sector and press the OK button.
• Highlight KB and press the OK button.
• Highlight MB and press the OK button.
• Highlight GB and press the OK button.
5. Highlight a number and press the OK button.
View information about a USB flash drive
You can use this feature to view information about a USB flash drive, including drive
type, content size, total capacity, and port number.
1. Use the Power switch to turn on the duplicator and eraser.
2. Insert up to seven USB flash drives into the Destination USB flash drive ports.
3. Highlight Information and press the OK button.
4. Highlight USB Info. and press the OK button.
5. Use the UP and DOWN buttons to move through the USB flash drive ports.
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View system information
You can use this feature to view information about the system, including the model
number and current firmware version.
1. Highlight Information and press the OK button.
2. Highlight System Info. and press the OK button.
3. Use the UP and DOWN buttons to move through the USB flash drive ports.
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Technical support
StarTech.com’s lifetime technical support is an integral part of our commitment to
provide industry-leading solutions. If you ever need help with your product, visit www.
startech.com/support and access our comprehensive highlightion of online tools,
documentation, and downloads.
For the latest drivers/software, please visit www.startech.com/downloads
Warranty information
This product is backed by a two-year warranty.
StarTech.com warrants its products against defects in materials and workmanship
for the periods noted, following the initial date of purchase. During this period,
the products may be returned for repair, or replacement with equivalent
products at our discretion. The warranty covers parts and labor costs only.
StarTech.com does not warrant its products from defects or damages arising from
misuse, abuse, alteration, or normal wear and tear.
Limitation of Liability
In no event shall the liability of StarTech.com Ltd. and StarTech.com USA LLP (or their
officers, directors, employees or agents) for any damages (whether direct or indirect,
special, punitive, incidental, consequential, or otherwise), loss of profits, loss of business,
or any pecuniary loss, arising out of or related to the use of the product exceed the
actual price paid for the product. Some states do not allow the exclusion or limitation
of incidental or consequential damages. If such laws apply, the limitations or exclusions
contained in this statement may not apply to you.
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18
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StarTech.com is an ISO 9001 Registered manufacturer of connectivity and technology
parts. StarTech.com was founded in 1985 and has operations in the United States,
Canada, the United Kingdom and Taiwan servicing a worldwide market.
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