CLEARICE40
Countertop Clear Ice Maker
OWNERS MANUAL
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A Name You Can Trust
Trust should be earned and we will earn yours. Customer happiness is the focus of our
business.
From the factory to the warehouse, from the sales floor to your home, the whole NewAir
family promises to provide you with innovative products, exceptional service, and
support when you need it the most.
Count on NewAir.
As a proud NewAir owner, welcome to our family. There are no robots here, real people
shipped your product and real people are here to help you.
Thank you for your purchase.
Contact Us:
For questions regarding your product, please contact us at:
Call:
Email:
Online:
1-855-963-9247
support@newair.com
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For future reference, we recommend you attach a copy of your sales receipt here and
record the following information. You will need this information if it becomes necessary
to contact the manufacturer for service inquiries.
Date of Purchase:
Serial Number:
Model Number:
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READ AND SAVE THESE INSTRUCTIONS
TABLE OF CONTENTS
Register Your Product Online
Important Safety Instructions
Preparing Your Ice Maker for Use
Important Safety Tips
Getting to Know Your Unit
Operating Procedures and Maintenance
Unpacking Your Ice Maker
Connecting Your Ice Maker
Cleaning and Maintaining Your Ice Maker
Draining the Water out of the Internal Tank and Big Water Reservoir
Using Your Ice Maker
Troubleshooting
Limited Manufacturer’s Warranty
SPECIFICATIONS
Model No.:
Protection Type:
Power:
Ice Making Current:
Ice Harvest Current:
Refrigerant:
Design Pressure:
Net Weight:
Enclosure:
ClearIce40
I
115V/60Hz
1.6A
2.6A
R600a 1.13oz/32g
88 Psig (Low Side) 260Psig (High Side)
24 Pounds
Stainless Steel
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Registering your product information online is safe & secure and takes less than 2 minutes to complete:
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Alternatively, we recommend you attach a copy of your sales receipt below and record the following
information, located on the manufacturer’s nameplate on the rear of the unit. You will need this
information if it becomes necessary to contact the manufacturer for service inquiries.
Date of Purchase: ___________________________________________
Serial Number:
____________________________________________
Model Number: ____________________________________________
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IMPORTANT SAFETY INSTRUCTIONS
Your safety and the safety of others are very important. We have provided many
important safety messages in this manual for your appliance. Always read and adhere to
all safety messages.
All safety messages will follow the safety alert symbol and the word “DANGER”,
“WARNING” or “CAUTION”
These words mean YOU CAN BE KILLED OR SERIOUSLY INJURED IF YOU DO NOT
FOLLOW THE PROVIDED INSTRUCTIONS.
All safety messages will tell you what the potential hazard is, how to reduce the chance
of injury, and what can happen if the instructions are not followed.
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PREPARING YOUR ICE MAKER FOR USE
IMPORTANT SAFETY TIPS
WARNING: When using electrical appliances, basic safety precautions
should be followed to reduce the risk of fire, electric shock and injury to
persons or property. Read all instructions before using any appliance.
1. Do not operate this, or any other appliance, with a damaged cord.
2. Connect to properly polarized outlets only. No other appliance should be plugged
into the same outlet. Be sure that the plug is fully inserted into the receptacle.
3. Do not run the power cord over carpeting, or other heat insulators. Do not cover
the cord. Keep the cord away from traffic areas and do not submerge in water.
4. We do not recommend the use of an extension cord, as it may overheat and
become a risk of fire. If you must use an extension cord, use No. 14 AWG
minimum size and rated no less than 1875 watts.
5. Unplug the ice maker before cleaning or making any repairs or servicing.
6. Exercise caution and use reasonable supervision when the appliance is near
children.
7. Do not use your ice maker outdoors. Place the ice maker away from direct sunlight
and make sure that there are at least six inches of space between the back of your
unit and the wall. Keep a minimum distance of six inches on each side of your unit
free.
8. Do not use other liquid to make the ice cubes other than water.
9. Do not clean your ice maker with flammable fluids. The fumes can create a fire
hazard or explosion.
10. Do not tip over.
11. If the ice maker is brought in from the outside during the winter, give it a few hours
to warm up to the room temperature before plugging it in.
WARNING: This appliance must be grounded.
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DANGER: Risk of fire or explosion. Flammable refrigerant used. Do not
use mechanical devices to defrost ice maker. Do not puncture
refrigerant tubing.
DANGER: Risk of fire or explosion. Flammable refrigerant used. To be
repaired only by trained service personnel. Do not puncture refrigerant
tubing.
CAUTION: Risk of fire or explosion. Flammable refrigerant used.
Consult the repair manual/owner’s guide before attempting to install or
service this product. All safety precautions must be followed.
CAUTION: Risk of fire or explosion. Flammable refrigerant used.
Dispose properly in accordance with Federal or local regulations.
CAUTION: Risk of fire or explosion due to puncturing of refrigerant
tubing. Follow handling instructions carefully. Flammable refrigerant
used.
CAUTION: The ice maker should be installed in accordance with the
safety standard for refrigeration systems, ASHRAE15. The ice maker
should not be installed in corridors or hallways of public buildings.
CAUTION: If there is a problem with the unit, servicing should always
be done by factory authorized personnel, in order to minimize the risk of
possible ignition due to incorrect parts or improper service.
IMPORTANT: The wires in the main lead are colored in accordance with the
following code:
Green or green with a strip of yellow:
White:
Black:
Ground
Neutral
Live
To avoid a hazard due to the instability of the appliance, it must be placed on an
even or flat surface.
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GETTING TO KNOW YOUR UNIT
1.
2.
3.
4.
5.
6.
7.
Cover for water reservoir
Lid
Water separator pipe
Evaporator
Ice basket
Ice scoop
Control panel: easy to use, visible functions touch display setting:
A. Add Water indicator
B. Ice Full indicator
C. Power indicator
D. Power on/off button
8. Hot air outlet
9. Water draining port (used to drain water from the unit)
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OPERATING PROCEDURES AND MAINTENANCE
UNPACKING YOUR ICE MAKER
1. Remove the exterior and interior packaging. Check that the ice basket and the ice
scoop are included. If any parts are missing, please contact our customer service.
2. Clean the interior with lukewarm water and a soft cloth. Take out the ice basket
and clean it.
3. Find a location for your ice maker that is protected from direct sunlight and other
sources of heat (i.e., stove, furnace, or radiator.) Place the ice maker on a level
surface. Make sure that there are at least six inches of space between the back
and sides of your ice maker and the wall.
4. Allow one hour for the refrigerant fluid to settle before plugging the ice maker in.
5. The appliance must be positioned so that the plug is accessible.
CONNECTING YOUR ICE MAKER
DANGER: Improper use of the grounded plug can result in the risk of
electrical shock. If the power cord is damaged, please call our customer
service.
1. This unit should be properly grounded for your safety. The power cord of this
appliance is equipped with a three-prong plug, which mates with a standard three
prong wall outlet to minimize the possibility of electric shock.
2. Plug your appliance into an exclusive, properly installed, grounded wall outlet. Do
not, under any circumstances, cut or remove the third (ground) prong from the
power cord. Any questions concerning the power and/or grounding should be
asked to an electrician.
3. This appliance requires a standard 110V to 120V, 60Hz electrical wall outlet with
a three-prong ground.
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CLEANING AND MAINTAINING YOUR ICE MAKER
WARNING: Before using your ice maker, it is strongly recommended to
clean it thoroughly.
After using your ice maker for a long time, we also suggest you clean
your unit, especially the water separator pipe and water filters.
1. Take out the ice basket.
2. Clean the interior with diluted detergent, warm water, and a soft cloth.
3. Use diluted detergent, warm water, and a soft cloth to rinse the inside parts, and
drain out the water from the draining port by unplugging the drain cap on the back.
4. The outside of the ice maker should be cleaned regularly with a mild detergent
solution and warm water.
5. Dry the interior and exterior with a soft cloth.
6. When the machine is not in use for a long time, open the water drain cap to drain
water completely out from the water reservoir.
7. If the water separator pipe is blocked and there is no water flowing down when you
listen, the compressor and the water pump inside are still working; please turn off
the unit first, disassemble the pipe and clean it. Clean each hole on the pipe wall
displayed in the following picture. After cleaning, install the water separator pipe
and make sure the right terminal of the pipe is connected to the silicone pipe.
8. Clean the water tank and the big water reservoir with diluted detergent, warm
water, and a soft cloth. Use the water to rinse the inside, and drain out the water
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from the draining port by unplugging the drain cap on the back. This will ensure
the unit is properly maintained and operational.
9. When cleaning, if you find that the ice cubes are left on the evaporator and cannot
be taken out easily, you can turn on the unit to let the unit enter the ice making
process, then press the “ON/OFF” button for more than five (5) seconds to let the
unit start the ice making process to melt the ice cube. It will help you remove the
hard ice cubes.
DRAINING THE WATER FROM THE INTERNAL TANK AND BIG WATER RESERVOIR
Because the water value prevents water from draining in the reservoir, plug in the unit
(but do not start the unit) and remove the drain port cap at the back if you plan on draining
all the water. Wait a few minutes for all of the water to flow out.
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USING YOUR ICE MAKER
1. Remove the cover of the water reservoir and pour potable water into the water
reservoir. Be sure to keep the water level below the marked maximum FILL level.
CAUTION:
entering.
Replace the back cover at once to avoid foreign matter
WARNING: Do not pour water into the internal water tank located
underneath the ice basket. This tank is not big enough and will affect
the ice making performance.
2. Plug in the main power supply plug. Press the “ON/OFF” button on the control
panel to being the ice making cycle.
Note: After you plug in the main power supply plug, the green power
indicator will be on for two seconds, then flash for three seconds. After you
turn on the unit by pressing the “ON/OFF” button, the green indicator will
keep lighting.
3. The ice making cycle will last anywhere from fifteen to thirty minutes, depending
on the surrounding temperature. Each initial ice making cycle will usually take
longer to complete as the unit needs time to reach maximum freezing temperature.
In extreme hot room temperatures, ice making time may vary greatly, but should
not exceed fifty minutes.
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USEFUL INFORMATION: After plugging in the unit, press the “ON/OFF” button for
more than five seconds, then release to start the unit. The unit will add three minutes
to each ice making cycle automatically to thicken the ice cube. If you want to thicken
your ice cubes, turn off the unit first, then press the “ON/OFF” button again for more
than five seconds to turn on the unit again.
4. While the ice maker is on, verify the water level of the internal tank located
underneath the ice basket periodically. If there is not enough water to last the ice
making cycle, the unit will automatically let the water flow from the big water
reservoir downward to the internal tank to continue the ice making process. If both
the internal water tank and big water reservoir do not have enough water, the ice
maker will stop automatically and the “ADD WATER” indicator will be on.
Note: Check to be sure that both the water filter located at the bottom of the
big reservoir and the internal water tanks are not blocked by a foreign
substance.
5. The ice maker automatically stops working when the ice basket is full and the
“FULL ICE” indicator is on.
6. Change the water in the water reservoir every twenty-four (24) hours to ensure you
are using clean water. If the unit is not in use for a long time, drain all the water
that is left in the water tank and the water reservoir.
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TROUBLESHOOTING
Problem
Possible Causes
The “ADD WATER”
indicator is on.
Lack of water.
The “FULL ICE”
indicator is on.
There is too much ice.
The big reservoir is full
of water, but the “ADD
WATER” indicator is
always on.
No water flow out from
the water separator pipe.
No water in the unit, but
the “ADD WATER”
indicator is not on and
the unit cannot make an
ice cube.
Ice cubes are too weak
and thin.
The ice making cycle is
normal, but no ice is
made.
Solution
Stop the ice maker, fill water from
the top big water reservoir up to
the “FULL” mark, then press the
“ON/OFF” button again to restart
the unit.
Remove the ice from the ice
basket.
The water is distillation water, it is too
pure.
Remove ice from the ice bucket.
The water filler at the bottom of the
water reservoir is blocked and water
cannot enter into the lower water tank.
Clean the water filter.
The hole on the wall of the water
separate is blocked.
The water is not pure enough. It may
be salt water, etc.
Use a slim wire to prick each
hole until he water can flow out
easily.
Change to normal potable water.
Salt water is prohibited as it will
damage the unit.
The wall of the lower tank underneath
the ice basket is too dirty.
Clean the water tank.
The surrounding temperature is too hot.
Turn off the unit first, and then
press the “ON/OFF” button again
for more than five seconds to
turn on the unit again. It will
lengthen each ice making cycle
time.
The surrounding temperature or water
temperature in the inner tank is too
high.
Run the ice maker below 90oF
and pour cold water into the tank.
There is a refrigerant liquid leakage.
Verify by a qualified technician.
The pipe in the cooling system is
blocked.
Verify by a qualified technician.
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LIMITED MANUFACTURER’S WARRANTY
This appliance is covered by a limited manufacturer’s warranty. For one year from the
original date of purchase, the manufacturer will repair or replace any parts of this
appliance that prove to be defective in materials and workmanship, provided the
appliance has been used under normal operating conditions as intended by the
manufacturer.
Warranty Terms:
During the first year, any components of this appliance found to be defective due to
materials or workmanship, will be repaired or replaced, at the manufacturer’s discretion,
at no charge to the original purchaser. The purchaser will be responsible for any removal
or transportation costs, if needed.
Warranty Exclusions:
The warranty will not apply if damage is caused by any of the following:
● Power failure
● Damage in transit or when moving the appliance
● Improper power supply, such as low voltage, defective household wiring or
inadequate fuses
● Accidents, alterations, misuse or abuse of the appliance, such as using nonapproved accessories, inadequate air circulation in the room or abnormal
operating conditions (extreme temperatures)
● Use in commercial or industrial applications
● Fire, water damage, theft, war, riot, hostility or acts of God, such as hurricanes,
floods, etc.
● Use of force or damage caused by external influences
● Partially or completely dismantled appliances
● Excess wear and rear by the user
Replacement parts and/or units will be new, re-manufactured or refurbished and is
subject to the manufacturer’s discretion.
For technical support and warranty service, please email support@newairusa.com.
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