CERTIFICATE OF
AUTHENTICITY
Thank you for your purchase. This certificate hereby
verifies that the spa you have purchased from an
Artesian Spas (May Manufacturing, LLC) authorized
dealer is authentic, brand new and original. The spa has
been crafted and built in the U.S.A in accordance with
industry quality standards.
WARRANTY REGISTRATION
Please activate your warranty and register your spa at
www.TheGardenSpas.com click on owner login or mail
the registration card in the back of the owner’s manual.
Spa Serial #________________________
Spa Model:________________________
Date Purchased:_____________________
Installation Date:____________________
Dealer Name:_______________________
Telephone #:_______________________
Email:____________________________
TABLE OF CONTENTS
Certificate Of Authenticity....................................................
Important Safety Instructions..............................................1
Electrical Requirements and Installation.........................14
Codes and Compliance.............................................14
GFCI Requirements...................................................14
Electrical Disconnect.................................................15
VoltageChecks.........................................................16
60 Hz Garden Spas Terminal Options......................17
50 Hz Garden Spas Single/Dual/Three Phase...........18
Spa Start Up.........................................................................20
Selecting a Location...................................................20
Inspection...............................................................21
Filling the Spa with Water...........................................21
Testing the GFCI Breaker............................................22
VS/GS Series Control Operations.......................................22
Legend ......................................................................22
Jets..........................................................................23
Light ..........................................................................23
Temp/Set(80oF-104oF/26oC-40oC).............................23
Preset Filter Cycles....................................................24
Mode.........................................................................24
Diagnostic Messages........................................................ 25
Maintaining Your Spa..........................................................27
Pillow Care.................................................................27
Jet Care.....................................................................27
Removing, Installing, and Cleaning Filters..................28
Winterizing Your Spa..................................................29
Replacing the LED.....................................................29
Spa Cabinet Care......................................................29
Cleaning Your Spa Interior...........................................30
Cover Care................................................................30
Chemical Treatment of Water......................................31
Garden Spas Warranty.......................................................32
IMPORTANT SAFETY INSTRUCTIONS
IMPORTANTES CONSIGNES DE SÉCURITÉ
PLEASE TAKE THE TIME TO READ ALL OF THESE WARNINGS
AND CAUTIONS PRIOR TO USING YOUR SPA.
PLEASE, be a responsible spa owner. When installing and using this
spa, always adhere to basic safety precautions. Be sure to list emergency telephone numbers at the telephone nearest the spa, including
physician, hospital, ambulance, police, and the fire department. Be certain to explain safety precautions to all new or occasional users of your
spa. Remember, they may not be aware of the possible risks associated
with the spa water temperature. Have at least one family member learn
CPR (cardiopulmonary resuscitation). IT COULD SAVE A LIFE!
READ AND FOLLOW ALL INSTRUCTIONS
1. WARNING - To reduce the risk of injury, do not permit children to use
this product unless they are closely supervised at all times.
2. A wire connector is provided on this unit to connect a minimum 8
AWG (8.4 mm) solid copper conductor between this unit and any metal
equipment, metal enclosures of electrical equipment, metal water pipe,
or conduit within 5 feet (1.5 m) of the unit.
PRIÈRE DE LIRE ATTENTIVEMENT TOUTES CES MISES EN
GARDE AVANT D’UTILISER LE SPA.
VEUILLEZ agir de façon responsable en tant que propriétaire de spa.
Lorsque vous installez et utilisez ce spa, veuillez prendre les précautions de sécurité de base en tout temps. Conservez près du spa une
liste indiquant les numéros de téléphone d’urgence, notamment le médecin, l’hôpital, l’ambulance, la police et les pompiers. Veillez à expliquer les précautions de sécurité à tous ceux qui utilisent votre spa
occasionnellement ou pour la première fois. Rappelez-vous qu’ils ne
sont probablement pas au courant des risques inhérents à la température de l’eau du spa. Demandez à au moins un membre de la famille
d’apprendre la réanimation cardiopulmonaire (RCP).
CELA POURRAIT SAUVER UNE VIE!
LIRE ET ADHÉRER À TOUTES LES CONSIGNES
1) MISE EN GARDE – Pour réduire le risque de blessure, ne pas laisser
les enfants utiliser ce produit sans supervision constante.
2. Un raccordeur de fils est compris avec cet appareil afin de brancher
un conducteur en cuivre massif d’au moins 8 AWG (8,4 mm) entre cet
appareil et toute pièce d’équipement en métal, enveloppes métalliques
d’équipement électrique, tuyau en métal ou canalisation à 5 pieds (1,5
m) ou moins de l’appareil
1
IMPORTANT SAFETY INSTRUCTIONS
IMPORTANTES CONSIGNES DE SÉCURITÉ
3. For cord connected/convertible units. DANGER - Risk of Injury a) Replace damaged cord immediately.
b) Do not bury cord.
c) Connect to a grounded, grounding type receptacle only.
4. (For units with a GFCI)
WARNING - This product is provided with a ground-fault circuit interrupter (GFCI). The GFCI must be tested before each use. With the product operating, push the test button on the GFCI. The product should not
operate. Now push the reset button on the GFCI. The product should
now operate normally. When the product fails to operate in this manner,
there is a ground current flowing indicating the possibility of an electric
shock. Disconnect the power until the fault has been identified and corrected.
5. DANGER - Risk of Accidental Drowning - Extreme caution must
be exercised to prevent unauthorized access by children. To avoid accidents, ensure that children cannot use this spa unless they are supervised at all times.
6. DANGER - Risk of Injury - The suction fittings in this area are sized
to match the specific water flow created by the pump. Should the need
arise to replace the suction fittings or the pump, be sure the flow rates
are compatible.
Never operate spa if the suction fittings are broken or missing. Never
replace a suction fitting with one rated less than the flow rate marked on
the original suction fitting.
7. DANGER - Risk of Electrical Shock - Install at least 5 feet (1.5 m)
from all metal surfaces. As an alternative, a spa may be within 5 feet
of metal surfaces if each metal surface is permanently connected by a
minimum 8 AWG (8.4 mm) solid copper conductor to the wire connector
on the terminal box that is provided for this purpose.
2
IMPORTANT SAFETY INSTRUCTIONS
IMPORTANTES CONSIGNES DE SÉCURITÉ
3. Appareils convertibles/à cordon. DANGER – Risque de blessure –
a) Remplacer sans tarder le cordon endommagé.
b) Ne pas enterrer le cordon.
c) Raccorder à une mise à la terre.
4. (Pour les unités avec un GFCI)
AVERTISSEMENT - Ce produit est fourni avec un disjoncteur de fuite
à la terre (GFCI). Le disjoncteur doit être testé avant chaque utilisation. Avec l’exploitation du produit, appuyez sur le bouton de test sur le
disjoncteur. Le produit ne doit pas fonctionner. Maintenant appuyez sur
le bouton de réinitialisation situé sur le disjoncteur. Le produit devrait
maintenant fonctionner normalement. Lorsque le produit ne fonctionne
pas de cette manière, il y a un courant qui circule au sol indiquant la
possibilité d’un choc électrique. Débranchez le câble d’alimentation
jusqu’à ce que l’anomalie a été identifiée et corrigée.
5. DANGER – Risque de noyade accidentelle – Faire preuve d’extrême
prudence afin d’empêcher l’accès non autorisé aux enfants. Pour éviter
tout accident, veiller à ce que les enfants ne puissent utiliser ce spa à
moins d’être supervisés en tout temps.
6. DANGER – Risque de blessure – La taille des raccords de succion
estdéterminée en fonction du débit d’eau spécifique de la pompe. Si les
raccords de succion ou la pompe doivent être remplacés, veiller à ce
que lesdébits d’eau soient compatibles.
Ne jamais faire fonctionner un spa si les raccords de succion sont
endommagés ou manquants. Ne jamais remplacer un raccord de succion par un autre dont le débit d’eau est inférieur à celui indiqué sur le
raccordde succion original.
7. DANGER – Risque d’électrocution – Installer à au moins 5 pieds
(1,5 m) de toutes les surfaces en métal. Le spa peut également se trouver à moins de 5 pieds des surfaces en métal si chaque surface en
métal est raccordée en permanence par un conducteur en cuivre massif
d’au moins 8 AWG (8,4 mm) au raccordeur de fils du disjoncteur prévu
à cette fin.
3
IMPORTANT SAFETY INSTRUCTIONS
IMPORTANTES CONSIGNES DE SÉCURITÉ
8. DANGER - Risk of Electric Shock - Do not permit any electrical
appliance such as a light, telephone, radio, or television, within 5 feet
(1.5m) of a spa.
9. WARNING - To reduce the risk of injury:
a) The water in a spa should never exceed 40ºC (104ºF). Water temperatures between 38ºC (100ºF) and 40ºC are considered safe for a
healthy adult. Lower water temperatures are recommended for young
children and when spa use exceeds 10 minutes.
b) Since excessive water temperatures have a high potential for causing fetal damage during the early months of pregnancy, pregnant or
possibly pregnant women should limit spa water temperatures to 38ºC
(100ºF).
c) Before entering a spa, the user should measure the water temperature.
d) The use of alcohol, drugs, or medication before or during spa use
may lead to unconsciousness with the possibility of drowning.
e) Obese persons and persons with a history of heart disease, low or
high blood pressure, circulatory system problems, or diabetes should
consult a physician before using a spa.
f) Persons using medication should consult a physician before using a
spa since some medication may induce drowsiness while other medication may affect heart rate, blood pressure, and circulation.
SAVE THESE INSTRUCTIONS
4
IMPORTANT SAFETY INSTRUCTIONS
IMPORTANTES CONSIGNES DE SÉCURITÉ
8. DANGER – Risque d’électrocution – Interdire tout appareil électrique tel qu’une lampe, un téléphone, une radio ou un téléviseur, à
moins de 5 pieds (1,5 m) du spa.
9. MISE EN GARDE – Pour atténuer le risque de blessure :
a) La température de l’eau du spa ne doit jamais dépasser 40oC (104oF).
L’eau dont la température varie entre 38oC (100oF) et 40oC (104oF) est
jugée sécuritaire pour un adulte en bonne santé. Pour de jeunes enfants ou un usage d’une durée supérieure à 10 minutes, une température plus basse est conseillée.
b) Étant donné que l’eau très chaude peut causer des dommages au
foetus durant les premiers mois de la grossesse, les femmes enceintes
qui utilisent le spa doivent limiter la température à 38oC (100oF).
c) Avant d’entrer dans le spa, l’utilisateur doit vérifier la température de
l’eau.
d) La consommation d’alcool, de drogues ou de médicaments avant
ou pendant l’utilisation du spa peut causer une perte de conscience
entraînant la noyade.
e) Les personnes obèses ainsi que celles qui ont des problèmes cardiaques, une tension artérielle faible ou élevée, des problèmes de circulation sanguine, ou qui souffrent de diabète doivent consulter un médecin
avant d’utiliser le spa.
f) Les personnes qui consomment des médicaments doivent consulter
un médecin avant d’utiliser le spa, car certains médicaments peuvent
favoriser la somnolence, et d’autres peuvent affecter le rythme cardiaque, la tension artérielle et la circulation sanguine.
CONSERVER CES CONSIGNES
5
IMPORTANT SAFETY INSTRUCTIONS
IMPORTANTES CONSIGNES DE SÉCURITÉ
EQUIPMENT ASSEMBLIES
An equipment assembly shall be additionally provided with the following
important safety instructions
1. WARNING - Risk of accidental drowning. Extreme caution must be
exercised to prevent unauthorized access by children, to avoid accidents, ensure that children cannot use a spa or hot tub unless they are
closely supervised at all times.
2. DANGER - To reduce the risk of drowning from hair and body entrapment, install a suction fitting(s) with a marked flow rate that equals or
exceeds the flow rate marked on the equipment assembly.
3. DANGER - To reduce the risk of injury, do not remove the suction fittings. Never operate a spa or hot tub if the suction fittings are broken or
missing. Never replace a suction fitting with one rated less than the flow
rate marked on the equipment assembly.
4. DANGER- Risk of Electric Shock. Do not permit any electric appliance, such as a light, telephone, radio, or television, within 5 feet (1.5m)
of a spa or hot tub.
5. WARNING - Risk of Electric Shock. Install at least 5 feet (1.5m) from
inside wall of hot tub or spa using non metallic plumbing.
6. WARNING - To `reduce the risk of injury:
a) The water in a spa should never exceed 40oC (104oF) Water temperatures between 38oC (100oF) and 40oC are considered safe for a healthy
adult. Lower water temperatures are recommended for young children
and when spa use exceeds 10 minutes.
b) Since excessive water temperatures have a high potential for causing fetal damage during the early months of pregnancy, pregnant or
possibly pregnant women should limit spa water temperatures to 38oC
(100oF).
c) Before entering a spa or hot tub, the user should measure the water
temperature since the tolerance of water temperature regulating devices varies.
d) The use of alcohol, drugs or medication before or during spa or hot
tub use may lead to unconsciousness with the possibility of drowning.
6
IMPORTANT SAFETY INSTRUCTIONS
IMPORTANTES CONSIGNES DE SÉCURITÉ
MODES D’ASSEMBLAGE
Un mode d’assemblage doit également être fourni et comporter les consignes de sécurité suivantes :
1. MISE EN GARDE – Risque de noyade accidentelle. Faire preuve
d’extrême prudence afin d’empêcher l’accès non autorisé aux enfants.
Pour éviter tout accident, veiller à ce que les enfants ne puissent utiliser
ce spa à moins d’être supervisés en tout temps.
2. DANGER – Pour atténuer le risque de noyade causée par la succion
du corps et des cheveux, installer un ou des raccords de succion dont
le débit d’eau indiqué est égal ou supérieur à celui qui est indiqué sur
l’équipement.
3. DANGER – Pour atténuer le risque de blessure, ne pas retirer les
raccords de succion. Ne jamais faire fonctionner un spa si les raccords
de succion sont endommagés ou manquants. Ne jamais remplacer un
raccord de succion par un autre dont le débit d’eau est inférieur à celui
indiqué sur l’équipement.
4. DANGER – Risque d’électrocution. Ne pas laisser d’appareil électrique tel qu’une lampe, un téléphone, une radio ou un téléviseur, à
moins de 5 pieds (1,5 m) du spa.
5. MISE EN GARDE – Risque d’électrocution. Installer au moins 5 pieds
(1,5 m) de la paroi intérieure du spa avec de la tuyauterie non métallique.
6. MISE EN GARDE – Pour atténuer le risque de blessure :
a) La température de l’eau du spa ne doit jamais dépasser 40oC (104oF).
L’eau dont la température varie entre 38oC (100oF) et 40oC (104oF) est
jugée sécuritaire pour un adulte en bonne santé. Pour de jeunes enfants ou un usage d’une durée supérieure à 10 minutes, une température plus basse est conseillée.
b) Étant donné que l’eau très chaude peut causer des dommages au
foetus durant les premiers mois de la grossesse. Les femmes enceintes
qui utilisent le spa doivent limiter la température à 38oC (100oF).
c) Avant d’entrer dans le spa, l’utilisateur doit vérifier la température de
l’eau.
d) La consommation d’alcool, de drogues ou de médicaments avant
ou pendant l’utilisation du spa peut causer une perte de conscience
entraînant la noyade
7
IMPORTANT SAFETY INSTRUCTIONS
IMPORTANTES CONSIGNES DE SÉCURITÉ
e) Obese persons and persons with a history of heart disease, low or
high blood pressure, circulatory system problems, or diabetes should
consult a physician before using a spa.
f) Persons using medication should consult a physician before using
a spa or hot tub since some medication may induce drowsiness while
other medication may affect heart rate, blood pressure and circulation.
7. For equipment assemblies with a gas heater
WARNING - Risk of suffocation. This equipment assembly uses a gas
heater and is intended for outdoor use only unless proper ventilation
can be provided for an indoor installation.
8. For equipment assemblies with a blower
WARNING - Install blower no less than 1 foot (305mm) above the maximum water level to prevent water from contacting electrical equipment.
SAVE THESE INSTRUCTIONS
8
IMPORTANT SAFETY INSTRUCTIONS
IMPORTANTES CONSIGNES DE SÉCURITÉ
e) Les personnes obèses ainsi que celles qui ont des problèmes cardiaques, une tension artérielle faible ou élevée, des problèmes de circulation sanguine, ou qui souffrent de diabète doivent consulter un médecin
avant d’utiliser le spa.
f) Les personnes qui consomment des médicaments doivent consulter
un médecin avant d’utiliser le spa, car certains médicaments peuvent
favoriser la somnolence, et d’autres peuvent affecter le rythme cardiaque, la tension artérielle et la circulation sanguine.
7. Équipement comportant un chauffe-eau à gaz
IMPORTANTES CONSIGNES DE SÉCURITÉ MISE EN GARDE –
Risque de suffocation. Cet équipement comporte un chauffe-eau à gaz
conçu pour un usage à l’extérieur seulement, à moins qu’une ventilation
adéquate soit fournie pour une installation à l’intérieur.
8. Équipement comportant une soufflante
MISE EN GARDE – Installer une soufflante au moins 1 pied (305
mm) au-dessus du niveau de l’eau maximum pour empêcher l’eau
d’éclabousser l’équipement électrique.
CONSERVER CES CONSIGNES
9
IMPORTANT SAFETY INSTRUCTIONS
IMPORTANTES CONSIGNES DE SÉCURITÉ
Marking for equipment assemblies
WARNING
REDUCE THE RISK OF ELECTROCUTION
1. Install at least 5 feet from water using nonmettalic plumbing.
2. Do not install under spa skirt or within an enclosure that would restrict ventilation.
3. If blower is included, install at least 1 foot above maximum water level.
REDUCE THE RISK OF CHILD DROWING
1. Supervise children at all times.
2. Attach spa cover after each use.
3. Install a suction guard with marked flow rate no less than _____GPM to avoid hair and body
entrapment.
REDUCE THE RISK OF OVERHEATING
1. Check with a doctor before use if pregnant, diabetic, in poor health, or under medical care.
2. Exit immediately if uncomfortabe, dizzy or sleepy. Spa heat can cause hyperthermia and
unconsciousness.
3. Spa heat in conjuction with alcohol, drugs, or medication can cause unconsciousness.
WHEN PREGNANT, soaking in hot water for long periods can harm your fetus. Measure water
temperature before entering.
1. Do not enter spa if water is hotter than 100oF (38oC).
2. Do not stay in spa for longer than 10 minutes.
AUDIO COMPONENT WARNINGS
Spas equipped with the Audio system should follow these guidelines for safety:
1. CAUTION - Risk of Electrical Shock - Do not leave compartment door
open.
2. CAUTION - Risk of Electrical Shock - Replace components only with
identical components.
10
IMPORTANT SAFETY INSTRUCTIONS
IMPORTANTES CONSIGNES DE SÉCURITÉ
Étiquette destinée aux modes d’assemblage
WARNING
RÉDUIRE LE RISQUE D’ÉLECTROCUTION
1. Installer à 5 pieds et plus de l’eau avec de la tuyauterie non métallique.
2. Ne pas installer sous la plinthe du spa ou dans une enceinte qui Limite la ventilation.
3. Si un soufflante est comprise, installer celle-ci au moins 1 pied audessus du niveau maximum
de l’eau.
RÉDUIRE LA RISQUE DE NOYADE D’UN ENFANT
1. Superviser les enfants en tout temps.
2. Remettre la couverture du spa en place après chaque utilisation.
3. Poser un dispositif de protection contre la succion avec débit d’eau indiqué d’au moins 170
GPM pour éviter la succion du corps et des cheveux.
RÉDUIRE LE RISQUE DE SURCHAUFFE
1. Consulter un médecin avant usage si vous êtes enceinte, éprouvez des problèmes de santé ou
suivez des traitements médicaux.
2. Quitter immédiatement le spa en cas d’inconfort, d’étourdissements ou de somnolence. La
chaleur du spa peut causer de l’hyperthermie et la perte de conscience.
3. La chaleur du spa jumelée à l’alcool, aux drogues ou aux médicaments peut causer la perte de
conscience.
DURANT LA GROSSESSE, le trempage prolongé peut nuire au foetus. Vérifier la température
de l’eau avant d’y entrer.
1. Ne pas pénétrer dans le spa si la température de l’eau est supérieure à 100oF (38oC).
2. Ne pas rester dans le spa pendant plus de 10 minutes.
MISES EN GARDE SUR LES COMPOSANTES DU SYSTÈME DE
SON
Les utilisateurs d’un spa doté d’un système de son doivent
suivre ces consignes de sécurité :
1. ATTENTION – Risque d’électrocution – Ne pas laisser la porte du
compartiment ouverte.
2. ATTENTION – Remplacer les composantes du système de son par
des composantes identiques.
11
IMPORTANT SAFETY INSTRUCTIONS
IMPORTANTES CONSIGNES DE SÉCURITÉ
3. Do not operate the audio controls while inside the spa.
4. WARNING - Prevent Electrocution - Do not connect any auxiliary
components (for example cable, additional speakers, headphones, additional audio/video components, etc.) to the system.
5. These units are not provided with an outdoor antennae; when provided, it should be installed in accordance with Article 810 of the National
Electrical Code, ANSI/NFPA 70.
6. Do not service this product yourself as opening or removing covers
may expose you to dangerous voltage or other risk of injury. Refer all
servicing to qualified service personnel.
7. When the power supply connections or power supply cord(s) are
damaged: if water is entering the audio/video compartment or any electrical equipment compartment area; if the protective shields or barriers
are showing signs of deterioration; or if there are signs of other potential
damage to the unit, turn off the unit and refer serviceing to qualified
service personnel.
8. This unit should be subjected to periodic routine maintenance (for
example, once every 3 months) to make sure that the unit is operating
properly.
KEEP THESE SAFETY INSTRUCTIONS IN A CONVENIENT AND
READILY ACCESSIBLE LOCATION!!
12
IMPORTANT SAFETY INSTRUCTIONS
IMPORTANTES CONSIGNES DE SÉCURITÉ
3. Ne pas utiliser les commandes audio lorsqu’on se trouve à l’intérieur
du spa.
4. MISE EN GARDE – Prévention du risque d’électrocution – Ne pas
raccorder les composantes auxiliaires (p. ex., câble, hautparleur supplémentaire, casque d’écoute, autres composantes audio/vidéo, etc.)
au système.
5. Ces appareils ne comportent pas d’antenne extérieure; lorsque celleci est fournie, elle doit être installée conformément à l’article 810 du
Code national de l’électricité, ANSI/NFPA 70.
6. Ne pas tenter de réparer le produit soi-même en ouvrant ou en retirant les couvercles, car cela peut exposer l’utilisateur à une tension
dangereuse ou autre risque de blessure. Confier toute réparation à un
technicien compétent.
7. Raccords d’alimentation ou les cordons d’alimentation endommagés
: si l’eau pénètre dans le compartiment audio/vidéo ou tout compartiment de l’équipement électrique; si les écrans ou barrières de protection montrent des signes d’usure; ou si l’appareil semble endommagé,
fermer l’appareil et appeler un technicien compétent.
8. Cet appareil doit être entretenu périodiquement (p. ex., tous les trois
mois) pour s’assurer qu’il fonctionne adéquatement.
PRIÈRE DE CONSERVER CES CONSIGNES DE SÉCURITÉ
DANS UN LIEU PRATIQUE ET FACILE D’ACCÈS!!
13
ELECTRICAL REQUIREMENTS AND
INSTALLATION
The following information is provided for hooking up electrical supply to
your new spa. A qualified, licensed, electrician must perform this work.
Failure to follow these instructions will terminate all warranty coverage
and can cause serious injury or death.
Your spa is preset at the factory to run on 120 V 60 Hz with a 12 A input
and 15 A GFCI power cord, and requires a 15 A dedicated service. The
single pump spa may also be setup to run off of 240 V, 60 Hz, 32 A that
requires 40 A class A GFCI protected service. This feature gives you the
most performance out of your spa.
Codes and Compliance
North American 60 Hz
Voltage
Max Current Draw
Number of Wires
Circuit Breaker
*
240 V
32 A
4
40 A*
120 V
12 A
3
15 A GFCI Cord
In this configuration, the heater will operate while any jet pump is running.
All of the electrical wiring methods and materials used to complete the
electrical installation of the control system must be in accordance with
the National Electrical Code or the Canadian Electric Code, as well as
any local electrical codes in effect at the time of installation.
The selection of electrical materials required to accomplish this installation and the installation of the control system must be accomplished by,
or be under the direct supervision of, a qualified electrician.
The control is classified as a “continuous duty appliance” and is intended primarily for installation at a single family dwelling. The installation
recommendations and instructions contained in this manual are directed
solely toward these issues.
GFCI Requirements
A Ground-Fault Circuit Interrupter (GFCI) is required to be installed in
the electrical supply circuit connected to these products. GFCI’s are
ultra-sensitive switching devices, providing the ultimate in safety.
14
The most common style of GFCI also provides high-current protection
as a circuit breaker.
One of the two configurations of GFCI’s, as shown, will be required for
your installation, depending upon the options selected.
Note: 15 A GFCI power cord is included with a 120 VAC spa.
This can be used for a cord-connected 120 V setup only, and only
in place of a stand-alone GFCI. 120 V Set up must be on a dedicated 15 A service.
Electrical Disconnect
An electrical disconnect (sometimes referred to as a “local disconnect”)
is installed apart from the main service panel. The electrical disconnect
must be installed where readily accessible and within sight of the spa,
but at least 5 ft. (1.5 meters) from the inside wall of the spa.
The disconnect must open all ungrounded conductors of the electrical
supply connected to the spa.
If the main panel meets the sight-line and distance criteria, a GFCI circuit breaker installed in that panel may be used as the disconnect, as
shown in Option A.
A new sub-panel must be installed to meet the sight-line requirements.
Two possible arrangements exist (shown below).
1. The GFCI circuit breaker may be installed in the main panel, and a
suitable switch, circuit breaker or other disconnecting device installed in
the sub-panel (Option A).
2. The GFCI circuit breaker may be installed in the sub-panel, and a
suitably rated circuit breaker (non-GFCI) installed in the main panel (Option B)
Service Disconnect
Option A
15
Servicice Disconnect
Option B
VOLTAGE CHECKS
(240 V) Set voltmeter to AC Volts. Voltages should check out as
follows:
Line 1 Black to Line 2 Red – 240 VAC
(Range of acceptability: 216 VAC – 246 VAC).
(120 V) Set voltmeter to AC Volts. Voltages should check out as
follows:
Black to (Neutral or Red) - 120 VAC
Red to Neutral - 0 Volts
Black To Red - 120 VAC
Red to Neutral to Ground - 0 Volts
Black to Ground - 120 VAC
These readings should be consistent at all points in all electrical enclosures and breaker boxes. If the readings are not in the acceptable
ranges, do not power up the system and call an electrician to evaluate
the installation.
120 VAC (108 VAC-132 VAC)
Line 1 and Nuetral
120 VAC (108 VAC-132 VAC)
Line 1 and Nuetral
120 VAC (108 VAC-132 VAC)
Line 2 and Nuetral
120 VAC (108 VAC-132 VAC)
Ground and Line 1
120 VAC (216 VAC-264 VAC)
Line 1 and Line 2
120 VAC (108 VAC-132 VAC)
Line 1 and Ground
0 Volts
Ground and Neutral
0 Volts
Ground and Neutral
120 VAC (108 VAC-132 VAC)
Line 2 and Ground
16
60 Hz GARDEN SPAS TERMINAL OPTIONS
120 VAC WIRING SCHEMATIC
Main Line 1 (Black)
Main Line 2 (Red)
Neutral (White)
Neutral and Ground
should be the same
potential. They are
tied together in
Main Breaker
Box ONLY
Main (House)
Breaker Box
Earth
Ground
Connection
Buried
Ground
Stake
Buried
Ground
Stake
240 VAC WIRING SCHEMATIC
GFCI Service Disconnect
Main Line 1 (Black)
Main Line 2 (Red)
Neutral (White)
Neutral and Ground should
be the same potential.
They are tied together
in Main Breaker
Box ONLY
Main (House)
Breaker Box
Line 1
Black
Line
2
Red
Line
Neutral
End View of Square D
GFCI Breaker and
Load Neutral Connection
Earth
Ground
Connection
Line
Neutral
Buried
Ground
Stake
17
SPA
CONTROL
50 Hz GARDEN SPAS SINGLE/DUAL/THREE PHASE
Single Service,
TN and TT
Electrical Systems
(1 X 16 Amp or 1 X 32 Amp)
3 Wires (1 Line + 1 Neutral + 1 Protective Earth)
Protective Earth wire (Green / Yellow) must be connected to system
ground terminal as marked.
This option is configured and shipped as the default.
All equipment (pumps, blower and heater) runs on service line L1
Dual Service,
TN and TT
Electrical Systems
(2 x 16 Amp)
5 Wires (2 Lines + 2 Neutrals + 1 Protective Earth)
Protective Earth wire (Green / Yellow) must be connected to system
ground terminal as marked.
The heater runs on service line L1, while all other equipment, such as
pumps and blowers, run on service line L2
Completely remove the white wire from J26 and J32.
Note: J32 and J25 are electrically identical. The white wire may be
attached to either terminal before removal.
18
50 Hz GARDEN SPAS SINGLE/DUAL/THREE PHASE
3-Phase Service, TN and TT Electrical Systems
(3 x 16 Amp)
5 Wires (3 Lines + 1 Neutral + 1 Protective Earth)
Protective Earth wire (Green / Yellow) must be connected to system
ground terminal as marked.
IMPORTANT - Service MUST include a neutral wire, with a line neutral
voltage of 230 VAC.
The heater runs on service line L1.
All main-board equipment run on service line L3
Additional equipment, such as expansion boards, run on service line L2
Completely remove the white wire from J26 and J32, or J25
Completely remove the blue wire from J28 and J58.
If an expansion board is installed, black wire must connect to J28 (Line
L2) only.
19
SPA START-UP
Please read each step of the Start-up section prior to doing the step.
SELECTING A LOCATION
In preparation for installing your new Garden spa, you should ensure that
your chosen location meets some minimum guidelines:
1) Place your spa on a surface that is large enough for the entire spa to
fit. Consider the space needed to easily access equipment compartments
and circuit breakers. Remember, all electronics must be kept dry.
2) The spa must be on a solid, level foundation. Recommended: 4 inch
cement slab that has cured for at least 72 hours. Your warranty will be
voided if the spa is not properly installed. Structural damage due to an
improper foundation is not covered under warranty.
3) To avoid potential water damage to the skirt and frame, your spa should
be placed on a site where it will not be in the way of water sprinklers.
4) OUTDOOR SPAS: Consider building codes, electrical and plumbing
codes, desired proximity to house, wind and sun exposure, location of
trees (falling leaves, shade), dressing area, landscaping and lighting when
selecting a location.
5) INDOOR SPAS: Floor surface must have traction to prevent slipping
when wet. A floor drain is optimum. As room humidity will increase because of the spa, provide ample ventilation to prevent dry rot, mildew and
mold. Use materials that will withstand humidity. There may be a need for
cross-ventilation fans and/or dehumidifiers. The spa chemicals may corrode some household metals. Provide ample room if servicing should be
needed. Strong foundational support is vital, particularly if a second-story
site is selected.
6) Ensure the equipment compartment is in a location where it will not
be damaged by water drainage. Cover the equipment compartment with
a heavy screen if rodents are a problem. Damage due to rodents is not
covered under warranty.
7) Have the spa deck installed by a knowledgeable contractor to ensure
proper support.
8). If the spa is placed on the ground, even for a short period of time, it
must be supported by stones that are at least 2 inches thick and 12 inches
square. A solid foundation is recommended as soon as possible.
20
SPA START-UP
INSPECTION
You will want to inspect your spa, prior to filling it up with water. Look for
and remove any debris in the spa tub and in the filter. Verify that pump
plugs are installed on the pumps and the pump unions are tight.
FILLING THE SPA WITH WATER
NOTE: DO NOT fill your spa with hot water straight out of your water
heater or tap. This water may be as hot as 180º F and will cause damage to the surface and plumbing of the spa. This will void your warranty.
Level the spa before filling.
1) Prepare to fill the tub by removing all debris.
2) Remove the filters from your spa (see Removing, Installing and
Cleaning Filters, page 20)
3) Insert the hose in the area where the filter was located as shown in
the picture below.
4) Fill the spa to the bottom of the pillows or about 6-8 inches from the
top of the spa Note: DO NOT OVER-FILL YOUR TUB!
5) With the front panel off, verify there are no leaks at the pump union.
Note: Pump unions can become loose during shipping. Verify that there
are no leaks during filling of the spa.
21
SPA START-UP
TESTING THE GFCI BREAKER
NOTE: The electrical service panel for your spa should be equipped
with a GFCI breaker. To avoid the risk of electrical shock, perform the
following safety test before each use of your spa.
1) Make sure the power is turned on at the electrical service panel.
2) Turn on the GFCI breaker.
3) Press the test button. If the breaker turn off, reset the breaker. Breaker is working properly. If the breaker does not turn off contact your electrician.
DANGER: RISK OF ELECTRICAL SHOCK
If the GFCI breaker fails to operate as described, there is a possibility of an
electric shock if the spa is used. Shut off the power at the main electrical
VS/GS SERIES CONTROL OPERATIONS
When your spa is first actuated, it will go into Priming mode which is
indicated by “Pr”. This Priming mode will last for 5 minutes and then the
spa will begin to heat the spa and maintain the water temperature in the
Standard Mode.
LEGEND
JETS
WARM
LIGHT
COOL
HEAT
22
LEGEND
JETS
Activates the jets
LIGHT
Activates the light
WARM
Used to control the temp (increase)
COOL
Used to control the temp (decrease)
HEAT
When lit the heater is on
JETS
Touch the “Jets” button
jets.
Touch the “Jets” button
JETS
JETS
once to activate the pump for the
again to turn off the pumps.
If left running, the pumps will automatically turn off after 15 minutes.
LIGHT
Press the “Light” button
LIGHT
to turn the light on and off.
If left on, the light automatically turns off after 4 Hours.
TEMP/SET (80°F - 104°F / 26°C - 40°C)
The start-up temperature is set to 100°F/37°C. The last measured
temperature is constantly displayed on the LCD.
NOTE: The last measured spa temperature displayed is current
only when the pump has been running for at least 2 minutes.
To display the set temperature, press the “Cool”
or “Warm”
WARM
COOL
pad once.
To change the set temperature, press the pad a second time before
the LCD stops flashing.
23
TEMP/SET (80°F - 104°F / 26°C - 40°C) CONT.....
Each press of the “Cool”
or “Warm”
COOL
WARM
pad will continue to either lower or raise the set temperature respectively.
Example:
PRESET FILTER CYCLES
The filter cycle begins 6 minutes after the spa is energized. The second
filter cycle begins 12 hours later. Filter duration is programmable 1-8 hours
for continuous filtration (Indicated by “F”).
To program, press “Warm” or
then “Jets”
JETS
or “Cool”
Press “Jets”
WARM
. Press “Warm”
COOL
COOL
“Cool”
WARM
to adjust.
to exit programming.
JETS
Example:
MODE
The mode is changed by pressing “Warm”
or “Cool”
COOL
arrow then Light key.
WARM
LIGHT
STANDARD MODE is programmed to maintain the desired temperature.
Note that the last measured spa temperature is current only when the
pump has been running for at least 1 minute. “St” will be displayed momentarily when you switch into Standard Mode.
ECONOMY MODE heats the spa to the set temperature only during filter
cycles. “Ec” will display solid when temperature is not current, and will
alternate when temperature is current.
SLEEP MODE heats the spa to within 20°F/10°C of the set temperature
only during filter cycles. “SL” will display solid when temperature is not
current, and will alternate when temperature is current.
24
DIAGNOSTIC MESSAGES
Temperature unknown.
After the pump has been running for 2 minutes, the temperature
will be displayed
“Overheat” The spa has shut down. One of the sensors has
detected 118°F/48°C at the heater.
DO NOT ENTER THE WATER. Remove the spa cover and
allow water to cool. Once the heater has cooled, reset by
pushing any button. If spa does not reset, shut off the power to
the spa and call your dealer or service organization.
“Overheat”-The spa has shut down. One of the sensors has
detected that the spa water is 110°F/43°C.
DO NOT ENTER THE WATER. Remove the spa cover
and allow water to cool. At 107°F/42°C, the spa should
automatically reset. If spa does not reset, shut off the power to
the spa and call your dealer or service organization
No action required. The pump and blower will automatically
activate regardless of spa status.
If the temperature sensors detect a drop to below 44°F/6.7°C
within the heater, the pump will automatically activate to provide freeze protection. The equipment stays on until 4 minutes
after the sensors detect that the spa temperature has risen
to 45°F/7.2°C or higher. In cold climates, an additional freeze
sensor may be added to protect against freeze conditions
that may not be sensed by the standard sensors. Aux freeze
sensor protection acts similiarly except with the temperature
thresholds determined by the switch and without a 4-minute
delay in turnoff. See your dealer for details.
25
DIAGNOSTIC MESSAGES
Spa is shut down. The sensor that is plugged into the
Sensor “A” jack is not working.
If the problem persists, contact your dealer or service
organization. (May appear temporarily in an overheat
situation and disappear when the heater cools.)
Sensors are out of balance. If alternating with spa
temperature, it may just be a temporary condition. If flashing
by itself, spa is shut down.
If the problem persists, contact your dealer or service  organization.
A significant difference between temperature sensors has
been detected. This could indicate a flow problem.
Check water level in spa. Refill if necessary. If the water level
is okay, make sure the pumps have been primed. If problem
persists, contact your dealer or service organization.
Persistent low flow problems. (Displays on the fifth occurrence
of “HFL” message within 24 hours.) Heater is shut down,
but other spa functions continue to run normally.
Follow action required for “HFL” message. Heating capability
of the spa will not reset automatically; you may press any
button to reset.
Possible inadequate water, poor flow, or air bubbles
detected in the heater. Spa is shut down for 15 minutes.
Check water level in spa. Refill if necessary. If water level
is okay, make sure the pumps have been primed. Press
any button to reset, or this message will automatically reset
within 15 minutes. If problem persists, contact your dealer
or service organization.
Inadequate water detected in heater. (Displays on third
occurrence of “dr” message.) Spa is shut down.
Follow action required for “dr” message. Spa will not
automatically reset. Press any button to reset.
26
MAINTAINING YOUR SPA
PILLOW CARE
Clean the pillows with soapy water and a soft cloth when needed. Use
a vinyl conditioner once a month. Remove pillows when doing chemical
shock treatment.
JET CARE
We recommend that you clean your jets when you drain your spa.
1) Spray jet inserts with a mixture of 1 part vinegar to two parts warm
water and let soak for 10-15 minutes. Periodically rotate the spinner
nozzle to break up residue in the jets.
2) Soak jet inserts in a mixture of 1 part vinegar to two parts warm water
for 2-3 hours. Periodically rotate the spinner nozzle to break up residue
in the jets.
27
MAINTAINING YOUR SPA
REMOVING, INSTALLING AND CLEANING FILTERS
These are the steps needed to successfully replace your filters. You
should clean your filters every four months.
1) Turn off all power to your spa and remove the filter lid by lifting it out
counter clockwise and aligned with the edges towards you.
2) Dispose of the used filter.
3) Set the new filter inside and place the filter cap on top.
4) You then rinse the filter with a garden hose and soak the filter in a
mixture of one pint of filter cleaner with 2.5 gallons of water for at least
12 hours. The filter must be completely submerged.
WARNING: Power to your spa must be turned off prior to removing your filters. The suction at the filter is extremely strong and
can cause injury if there is no filter. NEVER run your spa without
the filters properly installed. Injury to person and damage to the
equipment can occur. Any damage to equipment due to this circumstance will not be covered under warranty.
28
MAINTAINING YOUR SPA
WINTERIZING YOUR SPA
It is not recommended that you drain your spa completely during freezing conditions. We recommend that you leave your spa full of water with
the power on to keep the tub from freezing. If you decide to drain your
spa during freezing conditions, contact your dealer for help. Contact
your Garden dealer before refilling a drained spa in freezing temperature.
WARNING: Damage to your spa caused by freezing is NOT
covered under warranty. Please contact your local Garden dealer to
assist you in winterizing your spa.
REPLACING THE LED LIGHT
1) Turn off the power at the main electrical service panel.
2) Remove front access panel.
3) Remove the LED from the holder.
4) Replace with LED light. Your spa dealer has these in stock.
5) Replace the front panel.
6) Turn power on at the main electrical service panel.
SPA CABINET CARE
Your spa comes standard with a KingWood, or faux wood, cabinet. This
cabinet requires no maintenance. You may wish to clean the cabinet
with mild soap and water from time to time. If you elected to purchase
your spa with a wood cabinet, this cabinet is stained and sealed with an
oil based acrylic stain. The stain is formulated especially for spa cabinet
and deck applications and is resistant to ultraviolet light damage caused
by sun rays. It is also resistant to fungus and insect damage.
Your Garden dealer carries this type of stain for your convenience, so
call your dealer when you’re ready to re-stain your cabinet. You should
re-stain your wood cabinet at least once a year, or more frequently depending on your environmental conditions.
1) Gently wash the cabinet with mild soap and water and allow to dry
completely.
2) Moisten a rag with the stain you have purchased from your Garden
dealer.
3) Apply the stain on the entire cabinet surface, wiping off any excess
stain as you are applying.
29
4) Allow stain to dry for a minimum of 24 hours before getting the cabinet wet.
NOTE: Do not apply any solid type finish such as shellac or varnish. After weathering, these types of finishes will crack and/or
turn yellow. To refinish the wood, you will need to completely strip
the finish before applying the new one. Use only the stain recommended by your Garden dealer for refinishing your spa.
CLEANING YOUR SPA INTERIOR
It is important to clean the interior of your spa every time it is drained to
help preserve the sheen of your spa’s surface. However, it is important
that you do not use any abrasive cleaners or strong chemicals. Your
Garden Spas authorized dealer will be able to supply you with the proper cleaning solution for your spa. After cleaning, make sure all residues
are removed prior to filling the spa. This will help prevent sudsing and
improper chemical balance.
COVER CARE
Cleaning of your spa cover is an important part of routine maintenance.
Dirt acts as an abrasive to the vinyl topcoat, and can also cause wear to
folds, seams, and stitching. Mildew growing on damp, dirty vinyl will begin to actually root in the fabric, accelerating failure. Follow this simple
routine for cleaning, prior to application of viny protectant:
1) Rinse with cool water using a garden hose.
2) Spray with a gentle, non-foaming cleaner and wipe clean. Never use
laundry detergent, abrasives, alcohols, dish soaps or harsh cleaners.
These can actually remove some of the topcoat and cause premature
vinyl failure.
3) For stubborn dirt, use a non-abrasive sponge.
4) Rinse again thoroughly with water and allow to dry.
5) Repeat monthly, or as needed.
30
MAINTAINING YOUR SPA
COVER CARE
Your vinyl cover is affected by the UV in sunlight. Periodic treatment
with a liquid protectant will extend the life of your spa. The wrong kind
of protectant can be more harmful than no protectant at all. Keep any
product away from your spa that is labeled “flammable,” that contains
any type of oil, or that leaves a waxy coating on your cover (do not use
armor-all on the cover).
Never stand or sit on the cover and never drag it over abrasive surfaces.
Lift cover only by the handles provided.
NOTE: Your cover will hold up to 145 pounds. The covers are not intended to be walked on, but a child or pet stepping on the cover won’t
break it.
CHEMICAL TREATMENT OF WATER
Water from your tap is fine for showers, bathing and drinking. However,
in a contained recirculating system such as in a spa, water must be
treated with chemicals. The main purpose of chemical treatment is to
keep the water sanitary and to maintain a specific balance of the water.
Proper balance ensures that the water will not cause irritation to the users or harm the spa’s components. Chemical treatment does have its
limitations. When water evaporates, chemical residues are left behind.
As the levels of the residues combine with other types of residue, such
as body oil and detergents, your water becomes increasingly difficult
to maintain. Because of this residual effect, at some point it becomes
easier and more cost-effective to drain, clean and refill your spa with
new water. We recommend that the water be changed at least every
six months. At this time you should also clean or replace your filters. If
your spa has a frequent and/or heavy bather load, it may be necessary
to drain and fill your spa more often.
WARNING: Spa damage due to improper chemicals is not
covered under warranty.
CAUTION: The chemicals used to maintain the pH balance of the water
and to sanitize the water can be dangerous. Always follow these basic
guidelines when handling the chemicals:
31
GARDEN SPAS WARRANTY
This section is a description of your warranty. Here you will find descriptions of what is covered under your Garden Spa warranty and what can
void your warranty. PLEASE READ THE WARRANTY THOROUGHLY.
Please take a moment to register your warranty. You can register on
line at http://www.thegardenspas.com, click on owner login or you mail
in the warranty registration card attached to this manual. For warranty
outside USA and Canada, please refer to your countries Artesian Spas
Distributor
LIFETIME STRUCTURE WARRANTY
Garden Spas carry a lifetime structure warranty. The structure is defined
as the fiberglass vessel below the exposed material finish. The manufacturer warrants the spa against loss of water due to a defect in the spa
structure. In the event of a defect in the material and/or workmanship,
the spa structure will be repaired or replaced at the discretion of the
manufacturer. THIS WARRANTY IS GIVEN ONLY TO THE ORIGINAL
OWNER, AND TERMINATES UPON TRANSFER OF OWNERSHIP.
COMMERCIAL APPLICATIONS ARE EXCLUDED FROM THIS AND
ALL WARRANTIES.
If the spa structure is defective and must be replaced, it will be returned
to the factory. The original, installed equipment (this includes the frame,
skirt, and all equipment) will be reinstalled. If new equipment is desired,
there will be additional charges to the customer. If the frame and/or skirt
of the spa has been badly damaged, there will be additional charges
to the spa owner for repairs or replacement. When a spa needs to be
returned to the factory for repair, the cost of one way freight to the company will be at the spa owner’s expense. The manufacturer will not pay
for removal, installation, cranes, construction, de-construction, or any
other cost associated with access, egress, or ingress, of the spa at the
customer’s home. The manufacturer reserves the right to an on-site inspection by its authorized representative. In the unlikely event a shell
or spa must be replaced, all warranties (shell, surface, electrical and
plumbing) date back to the original start date of the warranty. The warranty period starts either the day of delivery to the customer or eighteen
(18) month from the date of manufacturing, whichever date comes first.
ONE YEAR SURFACE WARRANTY
The spa surface is described as the exposed acrylic material finish. The
manufacturer warrants the spa surface to be free from defects in the ma
terial and workmanship, such as blistering, cracking, or de-laminating,
this does not cover micro-crazing, under normal use and maintenance
for a period of one year from the original start date of the warranty.
32
GARDEN SPAS WARRANTY The warranty period starts either the day of delivery to the customer or
eighteen (18) month from the date of manufacturing, whichever date
comes first. THIS WARRANTY IS GIVEN ONLY TO THE ORIGINAL
OWNER, AND TERMINATES UPON TRANSFER OF OWNERSHIP.
COMMERCIAL APPLICATIONS ARE EXCLUDED FROM THIS AND
ALL WARRANTIES.
The spa must be set on a level solid surface that is sufficient to support
the entire length and width of the spa. Standard building practices must
be followed. Damage caused by failure to have a leveled and supported
foundation under the spa is not covered under warranty. The manufacturer does not warrant problems associated with prolonged exposure
to the sun and/or use of any sanitization or ozone system not approved
by the manufacturer. Damage to the spa surface caused by leaving the
spa uncovered and empty of water with direct sunlight exposure will terminate this warranty. Any alteration to any system, electrical, plumbing,
or mechanical, or over use of chemicals, or any other problems caused
by external source are not covered under warranty. Other exclusions
may apply.
Normally problems associated with material and workmanship can and
will be repaired. If the spa surface is repaired, the repair is limited to
the affected area only, and there is no guarantee against discoloration
of fading. The decision to repair will be made by the manufacturer and
its field representative after a review of the facts, pictures, or any other
data presented by the dealer or customer. In all cases, pictures of the
affected area and foundation of the spa must be provided before any
decisions to repair or replace can be made. In the unlikely event a shell
or spa must be replaced, all warranties (shell, surface, electrical and
plumbing) date back to the original date of installation. If it is determined
that the surface is to be replaced, the same conditions and terms as
outlined in the shell warranty will apply.
ONE YEAR ELECTRICAL WARRANTY
(i.e., pumps, equipment packs, heaters, topside, etc.)
The MANUFACTURER warrants all electrical equipment to be free
from defect in material and workmanship for one-year from the original
start date of the warranty. The warranty period starts either the day of
delivery to the customer or eighteen (18) month from the date of manufacturing, whichever date comes first. THIS WARRANTY IS GIVEN
ONLY TO THE ORIGINAL CONSUMER AND TERMINATES UPON
TRANSFER OF OWNERSHIP. COMMERCIAL APPLICATIONS ARE
EXCLUDED FROM THIS AND ALL WARRANTIES.
33
GARDEN SPAS WARRANTY
The stereo, speakers, L.E.D. lighting, and Ozone are not included in
this warranty but are covered under a separate warranty. Damage
caused by acts of nature, poor water chemistry, and/or improper maintenance will not be covered under this warranty. Alterations or replacements of components installed in the spa that are not purchased and/
or approved by the MANUFACTURER, including incorrect wiring, will
terminate the complete spa warranty.
ONE YEAR PLUMBING WARRANTY
The plumbing is described as all piping, jet bodies, valve bodies and
air controls. The manufacturer warrants all plumbing for a period of one
year from the original start date of the warranty. The warranty period
starts either the day of delivery to the customer or eighteen (18) month
from the date of manufacturing, whichever date comes first. THIS
WARRANTY IS GIVEN ONLY TO THE ORIGINAL OWNER, AND
TERMINATES UPON TRANSFER OF OWNERSHIP. COMMERCIAL
APPLICATIONS ARE EXCLUDED FROM THIS AND ALL WARRANTIES.
Jet internals, valve handles, and other such items are regular maintenance items. They are covered for the item only; labor is not covered for
these items. Damage caused by acts of nature, poor water chemistry,
and/or improper maintenance will not be covered under this warranty.
ONE YEAR CABINET WARRANTY
The spa cabinet is described as the outer material encasing the spa
structure. The manufacturer warrants it to be free from defects in material and/or workmanship from the original start date of the warranty.
THIS WARRANTY IS GIVEN ONLY TO THE ORIGINAL OWNER,
AND TERMINATES UPON TRANSFER OF OWNERSHIP. COMMERCIAL APPLICATIONS ARE EXCLUDED FROM THIS AND ALL WARRANTIES.
This warranty does not cover normal darkening, staining, or aging. The
spa cabinet requires care and maintenance by the consumer. Damage
caused by acts of nature, poor water chemistry, and/or improper maintenance will not be covered under this warranty.
OTHER ITEMS NOT COVERED IN THIS WARRANTY
Some items are not covered in this warranty. These items either have
a different warranty, or are warranted through the manufacturer of that
item.
34
GARDEN SPAS WARRANTY
OZONATOR
The ozonator is covered for one year from the original start date of
the warranty. The warranty period starts either the day of delivery to
the customer or eighteen (18) month from the date of manufacturing,
whichever date comes first.
SPA COVER
The spa cover manufacturer warrants the spa cover skin for one year
from the original start date of the warranty. The warranty period starts
either the day of delivery to the customer or eighteen (18) month from
the date of manufacturing, whichever date comes first. Do not return
the spa cover to the manufacturer. This will delay the replacement or
repair of the cover. The spa manufacturer is not responsible for lost
covers.
LIGHTNING
The lighting is gauranteed to work upon delivery. There is no warranty
covering the lighting.
PERFORMANCE
In the event of any defect covered by this LIMITED warranty, a May
Manufactring LLC, authorized agent will correct such defect within the
terms and conditions contained herein. There will be no charge for
parts or labor within the above terms. However, travel charges that occur will not be covered under terms and conditions by the warranty, If it
is determined by May Manufacturing LLC that the repair of the product
is not feasible, a replacement spa equal to the value of the orignal purchase price will be provided. Cost for removal of the defective spa and
delivery and installation of the replacement spa is the responsibility of
the homeowner and will not under any circumstances be covered by by
May Manufacturing LLC.
LIMITATIONS
This warranty is void if this spa has been subjected to alteration, misuse, or repairs have been performed by anyone other than an authorized agent of May Manufacturing LLC. Misuse or abuse is defined as:
use of the spa in a nonresidential application, water temperature outside the range of 32 degrees F to 110 degrees F, damage caused by
clogged or dirty filter cartridges, damage to the spa from an absence
of a hard cover, damage to components from improper pH, use of any
type of acid, or from chemical imbalance. ACTS OF NATURE are not
covered under this warranty.
Note: Warranty on 50 Hz spas excludes labor.
(Outside US and Canada)
35
GARDEN SPAS WARRANTY
DISCLAIMER
May Manufacturing LLC, or its agent shall not be liable for any injury,
cost or other damage, whether incidental or consequential, arising out
of any defect covered by the LIMITED WARRANTY. The liability of May
Manufacturing LLC under this LIMITED WARRANTY shall not exceed
the original amount paid for the spa.
LEGAL REMEDIES
This LIMITED WARRANTY gives specific rights, and other rights that
may apply and will vary from state to state.
WHAT IS NOT COVERED UNDER YOUR WARRANTY
The following is a general overview of non-warranty items and work.
This is not an all-inclusive list.
Diagnosis of Spa Problems
Fuses
Light Bulbs of Any Kind
Removing a Spa from a Structure
Pillows
Filters
Chemical Misuse / Damage
Filter Lids
Any Part not Purchased from Garden Spas
Jet Inserts
Valve Handles
Pump Seals
Draining and filling the Spa
Acts of Nature
Travel Charges
Cabinet Screws
Incorrect Wiring
Shipping Charges
THIS WARRANTY IS GIVEN ONLY TO THE ORIGINAL OWNER, AND
TERMINATES UPON TRANSFER OF OWNERSHIP. COMMERCIAL
APPLICATIONS ARE EXCLUDED FROM THIS AND ALL WARRANTIES.
Any alteration of the spa that has not been pre-authorized by the manufacturer will void all warranties. If the manufacturer approves an alteration, verify that this alteration is covered under warranty. Damage
caused by moving a spa that is blocked in or that has been recessed,
along with additional charges for labor, is not covered by this warranty.
36
Please do not send products or
other correspondence to the
address below.
__________________________
__________________________
__________________________
MAY MANUFACTURING,LLC
Attn: Customer Care Department
4720 N. Lamb Blvd.
Las Vegas, NV 89115
Place
Stamp
Here
25-30
31-40
Health Benefits
41-50
Stress
51-60 Relief
61-70
71+
Relaxation
Other: __________________________________________________________________________________
What is your reason for purchasing a spa?
What is your age bracket?
How many people are in your household?______________________________________________________
What other spa brands did you consider buying?_________________________________________________
Optional Questions:
Your Dealers Name and Location_____________________________________________________________
Spa Model ______________________________________________________________________________
Date of Installation___________________________ Spa Serial Number (required)_____________________
Phone Number___________________________________________________________________________
City_____________________________________________ State _____________________ Zip__________
Address_________________________________________________________________________________
Name_______________________________________Email_______________________________________
SPA & WARRANTY REGISTRATION
Activate Product Warranty & Download Owner’s Manuals
Please activate your warranty and register your spa by mailing in this reply card, or go online at
www.TheGardenSpas.com and click on support and then click on register a new spa.
(Serial # is required below and can be located on the bottom kick plate of the spa, or can be found within the
cabinet next to the equipment on a white placard attached to the frame.)