Aastra Business Communication
Solution
Aastra 612d
User’s Guide
Supported communication systems:
Aastra 415
Aastra 430
Aastra 470
Aastra IntelliGate
This User's Guide describes the functions, configuration
and use of the DECT phone Aastra 612d on the communication systems mentioned above.
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Welcome...
Welcome to the User's Guide for the DECT phone Aastra 612d for Aastra 400 communication systems.
This User's Guide will assist you with the use of your phone and introduce you step by
step to the functions and configurations.
If you require further technical support or information on other Aastra products,
please refer to our websites www.aastra.ch and www.aastra.com or Aastra DocFinder.
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Content
Welcome... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Product and safety information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Safety information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Dealing with batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Product information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Data protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Limited Warranty (Australia only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Document information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Operating and display elements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Key designations and sockets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Display symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Dialling and phoning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Answering calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Making calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Using the display and operating elements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Input. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Menu-guided navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Signals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Supplementary features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Making and answering calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Using functions while in a call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Organising absences from the desk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Voice messages and text messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Functions for special situations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Functions with OpenCount . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Functions with Aastra Alarm Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Setting functions by remote control. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
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Personalizing your phone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Configuring cordless phone functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Display settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Setting the volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Audio profile settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Hands-free and headset settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
General settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Protect yourself against calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Managing your private contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Configuring voice mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Configuring presence/presence profile. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Configuring keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101
Formulating functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105
Installation and first-time operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Equipment provided . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .108
Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .108
Connecting a cordless phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109
Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110
Carry clip or swivel clip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111
Carry strap . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111
Logging your phone on . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112
Further information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114
Communication system and software versions . . . . . . . . . . . . . . . . . . . . . . . . . . . .115
Technical data. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
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Product and safety information
The product and document information is available here. You will also find notes
on safety, data protection and legal notes. Please read through this product and
safety information carefully.
Safety information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Dealing with batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Product information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Data protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Limited Warranty (Australia only). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Document information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
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Product and safety information
Safety information
Failure to observe this information can be hazardous and infringe existing laws.
Medical equipment
Inform yourself if the use of radio equipments (cordless phones) is approved near medical devices. Observe the alert messages and instructions.
Availability of telephone connections
Do not rely on your cordless phone as your only means of communication in emergency
or critical situations. Availability cannot always be guaranteed.
The device will be inoperable when mains power of the communication system fails.
Risk of explosion through sparking
On premises subject to explosion hazards only use ATEX models specially approved for
that purpose.
Hands-free mode and Ringing tone
Do not hold the cordless phone up against your ear in hands-free operation and during
ringing tone, as the volume is then very high. The default setting for ringing loudness
meets regulatory requirements. It is recommended the default setting is retained.
Mains power
Use the original power supply only (ID: 23-00-1089-00 Connect the power supply only to
power sources that conform to the indications on the power supply.
Maintenance
Make sure all installation and repair work is carried out by a specially qualified technician. Do not touch the charging contacts with sharp, metallic, and/or greasy objects.
Always use a soft, moistened, or antistatic cloth to clean your device. Do not use chemicals or other chemical products.
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Cost control and Data protection
You should protect your phone with a PIN so that no-one can make phone calls at your
expense. A code will also protect your personal settings. When carrying the cordless
phone around, you should lock the keypad so it cannot be accidentally activated.
Ambient conditions
Do not operate the device outside the temperature range of +5 °C to approx. +40 °C.
Avoid direct sunlight and other sources of heat.
Protect your device against the wet, excessive dust, corrosive liquids and steam.
Do not expose your device to electromagnetic fields (electric motors, household appliances). The speech quality could be affected. To prevent interference, avoid placing your
handset in the immediate vicinity of computers, radios, TV sets, VCRs, and other telephone sets.
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Product and safety information
Disposal
Be sure to dispose of your device, batteries and its packaging in an environmentally
compatible way. Electrical equipment does not belong in domestic waste. Deposit it at
a return centre.
Accessories
Use original accessories or specifically approved accessories only. The use of other
accessories may decrease performance or pose a risk to your health or safety.
Dealing with batteries
Please observe the following rules and regulations when dealing with batteries:
General rules when dealing with batteries
• Never tamper with or dismantle batteries.
• Never immerse the batteries in water or throw it into a fire.
• Do not expose the batteries to high temperatures.
When putting your cordless phone into operation
• Only use the battery pack supplied by the manufacturer.
• Take note of the instructions in chapter "Battery", page 110 and follow the procedure described there.
• It takes two to three charging cycles for the batteries to reach their fully charged state.
• Only use the charging unit supplied by the manufacturer.
• For the charging unit only use the plug-in power adapter supplied by the manufacturer (ID: 23-00-1089-00
Otherwise the phone may be damaged.
When operating your cordless phone
• It is normal for the batteries to become warm when charging.
• Discharge the batteries from time to time to prolong their service life. Do not place the corresponding
cordless phone back into the charging unit until the batteries are not fully or almost fully discharged.
To replace the batteries
• Switch off the cordless phone before removing the batteries.
• Only use original batteries and charging units approved by the manufacturer. To do so, contact your supplier or servicing agent.
To store the cordless phone or the batteries
• If you do not intend to use the phone for some time, switch off the phone and take out the battery pack.
• Store the batteries at room temperature. Above-average temperatures tend to reduce the service life of
batteries.
To dispose of the battery packs
Do not throw away the batteries with your domestic waste. Take the batteries to an appropriate collection
point for recycling.
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Product and safety information
Product information
Purpose and function
This product is part of the Aastra 400 communication solution.
Aastra 400 is an open, modular and comprehensive communication solution for the
business sector with several communication servers of different performance and
expansion capacity, an extensive telephone portfolio and a multitude of expansions.
They include an application server for Unified Communications and multimedia services, an FMC (Fixed Mobile Conversion) controller for integrating mobile phones, an
open interface for application developers and a multitude of expansion cards and
modules.
The business communication solution with all its components was developed to
cover in full the communication requirements of businesses and organisations, in a
way that is both easy to use and maintenance-friendly. The individual products and
components are coordinated and must not be used for other purposes or replaced by
third-party products or components (unless it is to connect other approved networks,
applications and telephones to the interfaces certified specially for that purpose).
One number user concept:
Your system administrator can set up several phones for you that hold all the same
phone number (one number user concept). You have only one name and phone number with which to identify yourself to your call partners, regardless of which of the
phone you make your calls. The advantage is that you can always be reached under
the same phone number, regardless of where you happen to be.
With Personal call routing you can define where incoming calls shall be routed to (see
chapter "Activating personal call routing", page 66). You can determine the phone on
which a call is acoustically signalled, with Ring Alone (see chapter "Activating ring
alone", page 67). Your system administrator can set whether or not you are busy for
further incoming calls (Busy if busy). You are still able to make further outgoing calls
with the other terminals.
Call lists and contacts are available on all your phones and are automatically synchronised.
An announcement is signalled on all your phones which support announcement.
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Product and safety information
User information
Document portal:
www.aastra.com/docfinder
© The information, graphics and layouts featured in the user information are subject to copyright and may
not be duplicated, presented or processed without the written consent of Aastra Telecom Schweiz AG.
Your product is supplied with a Quick User’s Guide, safety information and, where
applicable, with other product-specific information.
These and all other user documents are available for download from the Aastra
DocFinder as individual documents or as a documentation set. It is your responsibility
to keep up to date with the scope of functions, the proper use and the operation of
your product.
• Make sure you have all the user documents required to operate your product efficiently and correctly.
• Make sure that the versions of the user documents comply with the software level
of the Aastra 400 products used and that you have the latest editions.
• Always read the user documents first before you put your product into operation.
• Store the user information within easy reach and refer to it whenever uncertainties
arise in connection with the use of the product.
• When handing over your product to others, make sure you enclose the relevant
user information.
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Product and safety information
Trademarks
Aastra® is a registered trademark of Aastra Technologies Limited.
All other trademarks, product names and logos are trademarks or registered trademarks of their respective proprietors.
The designations used in this manual for software and hardware are registered trademarks and are thus subject to the relevant regulations.
Exclusion of liability
Not valid for Australia. See chapter "Limited Warranty (Australia only)", page 12 for the
limited warranty in Australia.
All parts and components of the Aastra 400 communication solution are manufactured in accordance with ISO 9001 quality guidelines.
The relevant user information has been compiled with the utmost care. The functions
of the Aastra 400 products have been tested and approved after comprehensive conformity tests. Nonetheless, errors cannot be entirely excluded. The manufacturers
shall not be liable for any direct or indirect damage that may be caused by incorrect
handling, improper use, or any other faulty behaviour. Potential hazards are mentioned in the relevant places in the user information. Liability for loss of profit shall be
excluded in any case.
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Product and safety information
About Aastra
Aastra Technologies Limited is a world leader in the manufacture of communication
systems. The primary focus for all development work on products and solutions is to
optimize the communication processes of small, medium and large companies and
reduce their costs as a result.
Aspects of modern office communications such as mobility, future viability, safety and
availability are as much a part of the development work as user convenience and
product design. The offer covers the entire range of VoIP and SIP solutions, including
communication servers, gateways, system phones and process-oriented software
solutions.
With its pioneering innovations Aastra consistently promotes the convergence of
voice and data communications in its solutions. Aastra's clientele includes acknowledged telephone and data network operators in North America, Europe and Africa as
well as Internet Service Providers and distributors of renown.
Aastra Technologies Limited, (TSX: “AAH”), is a leading company at the forefront of the
enterprise communication market. Aastra has its headquarters in Concord, Ontario,
Canada. Aastra develops and distributes innovative business communication solutions for companies of all sizes. Aastra's operations are truly global with more than
50million installed lines around the world and a direct and indirect presence in more
than 100 countries. The broad portfolio offers function-rich Call Managers for small
and medium-sized businesses as well as highly scalable Call Managers for large companies. The portfolio is rounded off by integrated mobility solutions, call centre solutions and a large selection of phones. With its sharp focus on open standards and customized solutions Aastra enables companies to achieve more efficient communications and co-operation.
For additional information on Aastra, visit our website: www.aastra.com
Data protection
Protection against listening in and recording
The Aastra 400 communication solution comprises features which allow calls to be
monitored and recorded without the call parties noticing. Please note that these features can only be used in compliance with national data protection provisions.
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Product and safety information
Limited Warranty (Australia only)
The benefits under the Aastra Limited Warranty below are in addition to other rights
and remedies to which you may be entitled under a law in relation to the products.
In addition to all rights and remedies to which you may be entitled under the Competition and Consumer Act 2010 (Commonwealth) and any other relevant legislation,
Aastra warrants this product against defects and malfunctions in accordance with
Aastra's authorized, written functional specification relating to such products during a
one (1) year period from the date of original purchase ("Warranty Period"). If there is a
defect or malfunction, Aastra shall, at its option, and as the exclusive remedy under
this limited warranty, either repair or replace the product at no charge, if returned
within the warranty period.
Repair Notice
To the extent that the product contains user-generated data, you should be aware
that repair of the goods may result in loss of the data. Goods presented for repair may
be replaced by refurbished goods of the same type rather than being repaired. Refurbished parts may be used to repair the goods. If it is necessary to replace the product
under this limited warranty, it may be replaced with a refurbished product of the same
design and colour.
If it should become necessary to repair or replace a defective or malfunctioning product under this warranty, the provisions of this warranty shall apply to the repaired or
replaced product until the expiration of ninety (90) days from the date of pick up, or
the date of shipment to you, of the repaired or replacement product, or until the end
of the original warranty period, whichever is later. Proof of the original purchase date
is to be provided with all products returned for warranty repairs.
Exclusions
Aastra does not warrant its products to be compatible with the equipment of any particular telephone company. This warranty does not extend to damage to products
resulting from improper installation or operation, alteration, accident, neglect, abuse,
misuse, fire or natural causes such as storms or floods, after the product is in your possession. Aastra will not accept liability for any damages and/or long distance charges,
which result from unauthorized and/or unlawful use.
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Product and safety information
To the extent permitted by law, Aastra shall not be liable for any incidental damages,
including, but not limited to, loss, damage or expense directly or indirectly arising
from your use of or inability to use this product, either separately or in combination
with other equipment. This paragraph, however, is not intended to have the effect of
excluding, restricting or modifying the application of all or any of the provisions of
Part 5-4 of Schedule 2 to the Competition and Consumer Act 2010 (the ACL), the exercise of a right conferred by such a provision or any liability of Aastra in relation to a
failure to comply with a guarantee that applies under Division 1 of Part 3-2 of the ACL
to a supply of goods or services.
This express warranty sets forth the entire liability and obligations of Aastra with
respect to breach of this express warranty and is in lieu of all other express or implied
warranties other than those conferred by a law whose application cannot be
excluded, restricted or modified. Our goods come with guarantees that cannot be
excluded under the Australian Consumer Law. You are entitled to a replacement or
refund for a major failure and for compensation for any other reasonably foreseeable
loss or damage. You are also entitled to have the goods repaired or replaced if the
goods fail to be of acceptable quality and the failure does not amount to a major failure.
Warranty Repair Services
Procedure: Should the product fail during the warranty period and you wish to make a
claim under this express warranty, please contact the Aastra authorized reseller who
sold you this product (details as per the invoice) and present proof of purchase. You
will be responsible for shipping charges, if any.
Limitation of liability for products not of a kind ordinarily acquired for personal,
domestic or household use or consumption (e.g. goods/services ordinarily supplied
for business-use).
Limitation of liability
1.1
To the extent permitted by law and subject to clause 1.2 below, the liability of Aastra to you
for any non-compliance with a statutory guarantee or loss or damage arising out of or in
connection with the supply of goods or services (whether for tort (including negligence),
statute, custom, law or on any other basis) is limited to:
a)
in the case of services:
i)
the resupply of the services; or
ii)
the payment of the cost of resupply; and
b)
in the case of goods:
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Product and safety information
Limitation of liability
i)
the replacement of the goods or the supply of equivalent goods; or
ii)
the repair of the goods; or
iii)
the payment of the cost of replacing the goods or of acquiring equivalent goods; or
iv)
the payment of the cost of having the goods repaired.
1.2
Clause 1.1 is not intended to have the effect of excluding, restricting or modifying:
a)
the application of all or any of the provisions of Part 5-4 of Schedule 2 to the Competition
and Consumer Act 2010 (the ACL); or
b)
the exercise of a right conferred by such a provision; or
c)
any liability of Aastra in relation to a failure to comply with a guarantee that applies under
Division 1 of Part 3-2 of the ACL to a supply of goods or services.
After Warranty Service
Aastra offers ongoing repair and support for this product. If you are not otherwise
entitled to a remedy for a failure to comply with a guarantee that cannot be excluded
under the Australian Consumer Law, this service provides repair or replacement of
your Aastra product, at Aastra's option, for a fixed charge. You are responsible for all
shipping charges. For further information and shipping instructions contact:
Manufacturer:
Note:
Aastra Telecom Australia Pty Ltd ("Aastra")
Level 12, 45 William Street
Melbourne, Victoria 3000, Australia, ABN: 16 140 787 195
Phone: +61 3 8628 9500
Repairs to this product may be made only by
the manufacturer and its authorized agents, or
by others who are legally authorized. Unauthorized repair will void this express warranty.
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Product and safety information
Document information
Communication system and software versions
Some communication systems or software versions do not support all the features.
The corresponding text sections are identified by a letter inside square brackets. The
chapter "Communication system and software versions", page 115 indicates which
software versions support the relevant features.
Document designation
•
•
•
•
•
•
•
Document number: eud-1584
Document version: 1.0
Based on communication server software version: R3.0
Valid as of communication server software version: R3.0
Copyright © 04.2013 Aastra Technologies Limited
In PDF Viewer, click on this link to download the latest version of this document:
https://pbxweb.aastra.com/doc_finder/DocFinder/eud-1584_en.pdf?get&DNR=eud-1584
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Operating and display elements
The sections below provide an overview and usage notes on which keys and
sockets are available on your phone.
Key designations and sockets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Display symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
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Operating and display elements
Key designations and sockets
Key
Press
In the state...
Description
1
Loudspeaker
2
LED indicator
3 colours LED as per Table in chapter
"Indicator LED signals", page 34
3
Display
TFT colour display
4
Side keys + / -
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short
In a connection
Adjusting the volume
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Operating and display elements
5
Key
Press
In the state...
Description
Left softkey/foxkey
short
• Idle state
• Menus
• Call up complete menu
• Executes displayed function
above key.
Middle softkey/foxkey
short
• Idle state
• Menus
• Call up configured call number
• Executes displayed function
above key.
Right softkey/foxkey
short
• Idle state
• Menus
• Call up configured call number
• Executes displayed function
above key.
approx. 2 seconds
each
Idle state
Configure key
6
Loudspeaker key short
• Idle state
• In a connection
• Activate/deactivate open listening
• Activate/deactivate open listening
7
Correction key
short
• Editor
• Menu
• Delete the last character
• Scrolling back through the menu
8
Navigation key
top
• Idle state
• Lists
• Call up activated features
• Navigation
right
•
•
•
•
• Call up complete menu
• Goes forward one step in the
menu
• Navigate cursor
• Call up details
bottom
• Idle state
• Lists
• Call up phone book
• Navigation
left
•
•
•
•
• Calls up audio profiles
• Scrolling back through the menu
• Navigate cursor
short
• Idle state
• Lists
9
18
Call key
Idle state
Menu
Editor
Lists
Idle state
Menu
Editor
Lists
• Call up redial list
• Dial select call number
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Operating and display elements
10
11
Key
Press
In the state...
Description
End key
short
• In a connection
• Menu
• Editor
• Ending a call
• Back to idle state
• Exit editor without changes.
long
Idle state
Activate/deactivate phone
Key block
short
• Idle state
• Editor
• Digit input
• Characters as per Table in chapter
"Digit keys", page 30
Key 2
long
Idle state
Switching system
long
Idle state
Calling up the service menu
short
Idle state, Editor
* input
long
Idle state, for
incoming call
Activate/deactivate ring tone
short
Idle state, Editor
# input
long
Idle state
Locking the keypad
Key 5
12
13
Asterisk key
Hash key
14
Headset connection
15
Microphone
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Operating and display elements
Display symbols
Radio link quality
Very good
Good
Disruption probable
Phone calls not possible
State of charge
Charge state 61-100 %
Charge state 31-60 %
Charge state 11-30 %
Charge state 6-10 %
Charge state 4-5 %
Charge state 0-3 % (flashing)
Notes:
• If the battery is completely discharged when the phone is placed in the charging
unit, there will be no display initially until the battery has reached a certain charge
level. This may take several minutes and does not mean there is a malfunction.
• Even when the phone is switched off, the battery will still slowly discharge.
• When the battery capacity is almost exhausted, a series of warning beeps sounds.
This warning can be disabled, see chapter "Setting up an audio profile", page 87.
If you are making a call, you have approximately five minutes' talk time left before
the handset switches itself off.
• The state of charge is also available via the service menu: Press key 5 and hold it
down for a moment.
• Information on operating times can be found in the chapter "Battery charge and
usage times", page 116.
• Information on operating times can be found in the chapter "Battery", page 110.
System registrations
Phone registered in system A, B, C, or D
and ready for use (only displayed when
phone is registered on more than one
system)
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Operating and display elements
Status information
Incoming call
Incoming call forwarded
Call forwarding activated
Call Forwarding on No Reply activated
Search mode
Entries in call list
More softkeys available
New voice messages
Voice message retrieved
Voice mail greeting with possibility to
leave a voice message
Voice mail greeting without possibility
to leave a voice message
New, forwarded voice message[b]
Retrieved forwarded voice message[b]
New text messages
Read text messages
Ringing tone deactivated
Activate discreet ringing
Call key activated
Loudspeaker/hands-free mode activated
Announcement
Call recording[b]
Room monitoring activated
Room monitoring is triggered
Headset mode activated
Microphone deactivated
Call parked
Keypad locked
Bluetooth activated
Bluetooth headset connected
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Operating and display elements
Status information
Alarm
Appointment call
About
Warning
Not permitted
Phone book
Name
Private phone number
Business phone number
Mobile phone number
Presence state
Available (default)
Absent
Meeting
Busy
Not available
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Dialling and phoning
The following sections explain how to make phone calls simply and the functions your phone offers you whenever you receive a call.
Answering calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Making calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
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Dialling and phoning
Answering calls
This section explains the procedure for answering a call.
Answering a call
Your phone is ringing and the indicator LED is flashing. To answer the call, proceed as
follows.
The volume of the ringing call can become very loud. Do not hold the sound aperture
up to your ear.
Press the Call key.
Notes:
• If the caller's phone number is received, it is shown on the display. If the
phone number is stored in the private phone book or in the system, the display also shows the corresponding name.
• To find out how to make phone calls with the headset, refer to the chapter
"Using a headset", page 27.
• To find out how to activate the automatic hands-free mode, refer to the
chapter "Using your phone in hands-free mode", page 26.
• To find out how to set Auto Answer, refer to chapter "Setting up an audio
profile", page 87.
Ending a call
You want to end the call.
The call duration is displayed both during and after the call.
Call charges are also displayed after any external call which you initiated, provided
your provider supports this function.
Press the End key.
Notes:
• To find out how to make phone calls with the headset, refer to the chapter
"Using a headset", page 27.
• To find out how to activate the automatic hands-free mode, refer to the
chapter "Using your phone in hands-free mode", page 26.
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Dialling and phoning
Making calls
This section explains the different ways you can make a call with your phone.
Dialling with the phone number
You want to call someone and key in that person's phone number.
With call preparation you can enter a phone number without it being dialled automatically, so you have time to check the number and, if necessary, correct it. The number is not dialled until you press the Call key.
For the communication system (communication server, OIP, Microsoft Outlook, TwixTel) to identify an external number it is recommended to enter the number in canonical format (+Country Code (Region Code) Phone Number). Press and hold down the
key to insert +.
<Phone number>
Enter a phone number in call preparation.
Press and hold down the key to enter +.
You can use the Correction key to delete any incorrect character.
Press the Call key.
➔The user is called.
Dialling with redial
You want to call a person you have already called.
In the last-number redial list your phone automatically stores the phone numbers of
the persons you have already called, complete with their names, where available. You
can now call the person in question using this last-number redial list.
The last-number redial list has a maximum of 10 entries.
Press the Call key.
➔Redial list is displayed.
To scroll through the call numbers last dialled, press the navigation key downwards.
Press the Call key.
➔The phone number displayed is dialled.
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Dialling and phoning
Using your phone in hands-free mode
You want other people to join the conversation or to have your hands free while making the call.
The hands-free mode function activates the loudspeaker and the microphone.
During a call:
Press the Loudspeaker key.
➔The hands-free mode is now activated,
is displayed.
Notes:
• Make sure the hands-free microphone is not obstructed.
• The sound quality is improved if you set the volume of your phone to a low
setting.
To continue the call without hands-free operation:
Press the Loudspeaker key.
➔The loudspeaker and hands-free microphone are now deactivated.
Notes:
• To end a call in open-listening mode, press the End call key.
• To find out how to make phone calls with the headset, refer to the chapter
"Using a headset", page 27.
• To find out how to set Auto Answer, refer to chapter "Setting up an audio
profile", page 87.
Muting the microphone
In the middle of a call you want to talk briefly with other persons in the room without
your call partner hearing your conversation.
You can switch the microphone on and off during a call.
Micro
Micro
26
Switching the microphone off:
Press the Micro softkey.
➔The microphone is deactivated,
is displayed.
Switching the microphone back on:
Press the Micro softkey once again.
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Dialling and phoning
Using a headset
To make a phone call with the headset.
If you answer a call in headset mode using the Call key or Loudspeaker key, the call is
provided on the headset.
Your phone is ringing. To answer the call, proceed as follows:
Press the Call key or Loudspeaker key.
➔The call is provided on your headset.
Press the Loudspeaker key.
➔The phone’s microphone is switched on and the headset microphone is
switched off.
Headset <--> Handset
You can use the Headset or Handset softkey to switch modes.
Ending a call:
Press the End key.
Notes:
• To find out how to activate the headset, refer to the chapter "To activate
headset mode", page 89.
• To call a user, select the user’s phone number and press the Call key or Loudspeaker key.
• For more information refer to your headset’s user’s guide.
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Using the display and operating elements
The following sections explain how to operate your phone quickly and simply.
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Input . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Menu-guided navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Signals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
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Using the display and operating elements
Keys
Using the softkey
The 3 softkeys have variable functions. These functions are displayed above the key.
You can also store phone numbers and functions on a softkey (see chapter "Configuring keys", page 101)
<Function>
Press the softkey where the function you want is displayed on top of the
screen.
<long>
Keep the softkey held down for a moment (about 2 seconds).
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Using the display and operating elements
Input
Digit keys
You can use the digit keys for entering digits and passwords and for Quickdial. The
characters are assigned to the digit keys as follows. Press the relevant digit key repeatedly until the character you want is displayed.
-._?1!,:;’"¿¡
ABC2ÄÆÅÇ
abc2äæåàç
Press and hold down: Switching
system
DEF3É
def3éèê
Press and hold down: Calling up
the alarm configuration menu[a]
GHI4
ghi4ì
JKL5
jkl5
Press and hold down: Calling up
the service menu
MNO6ÑÖØŒ
mno6ñöøóœ
PQRS7ߊ
pqrs7ßš
TUV8Ü
tuv8üù
WXYZ9ŸŽ
wxyzž9
+0
@*/()<=>%£$¥ª&§€
<Space> #
Enters digits
The digit keys are used to enter the digits 0 to 9.
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Using the display and operating elements
Enter letters
You can also use the digit keys to enter letters and special characters. A number of letters and special characters are assigned to each key.
To enter letters using the digit keys, you need to be in text mode. The text mode is
activated automatically if the phone is expecting a text input. You can switch back
and forth between number mode and letter mode during your input.
abc-->123
Switching between number mode and letter mode during your input:
Press the abc-->123 or 123-->abc softkey.
Switching between upper and lower case
You want to switch between upper and lower case while making an input in text
mode.
Upper-case input is automatically activated when the first letter is entered. The text
mode then automatically switches to lower-case input. You can use the softkey to
switch manually between upper-case and lower-case input.
a-->A
Switching between upper case and lower case in text mode:
Press the a-->A or A-->a softkey.
Correcting your input
You notice you have entered a wrong digit or character. You can either delete the
input one character at a time or cancel the entire input.
To delete the last character:
Press the Correction key.
Exit editor without changes:
Press the End key.
Moving the cursor
You want to go to a certain character for an input or correction.
With the navigation key you can move the cursor to the left or right.
Move the cursor with the horizontal navigation key.
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Using the display and operating elements
Menu-guided navigation
Accessing the menu
The phone is in standby mode:
Press the navigation key to the right or the Menu softkey.
➔The first menu entry is displayed.
Use the vertical navigation key to scroll through the menu entries.
Select
Press the Select softkey.
➔Accessing the displayed menu.
Using the navigation key
You can retrieve a particular menu entry even more simply and efficiently using the
navigation key. You can scroll vertically and horizontally through the different menu
entries.
Navigation key in the idle state:
Left: Audio profiles
Right: Main menu
Top: Activated features
Bottom: Phone book
Horizontal navigation key:
Left: Scrolling back through the menu
Right: opens displayed menu, scrolls forward through the menu, retrieves
detailed information.
Vertical navigation key:
Up: scrolls upwards in the list.
Down: scrolls downwards in the list.
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Using the display and operating elements
Undoing actions
To cancel operating steps, proceed as follows:
Exit editor without changes:
Press the End key.
Scrolling back through the menu step by step:
Press the Correction key.
Back to the idle state in the menu:
Press the End key.
Activate/deactivate function
You can enable or disable a function or a menu entry by selecting the entry you want
and pressing the Select softkey.
Select
Activate/deactivate function:
Press the Select softkey.
Resetting activated features
You can deactivate again all the activated functions (e.g.Forwarding).
Press the navigation key up.
➔Menu Activated features is opened.
Or:
Activated features are also available via the menu: Menu > Activated features.
Reset
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Press the Reset softkey to deactivate the function you want.
➔The function is now deactivated.
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Using the display and operating elements
Signals
Indicator LED signals
Depending on the situation the indicator LEDs will flash or light up in 3 different colours.
Colour
34
State
Description
Flashes fast
• Incoming call
• Callback
Flashes slowly
• Standby display
• Inside the system’s service area
Lit
Hands-free on
Flashes fast
Outside the system’s service area
Flashes slowly
• New voice message or new text message
• Appointment call
Flashes slowly
• Battery almost empty
• Not subscribed to any system
Flashes alternately
The phone is switched off and is being charged in the
charging unit
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Supplementary features
The following sections explain the supplementary features provided by your
phone for more efficient use.
Making and answering calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Using functions while in a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Organising absences from the desk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Voice messages and text messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Functions for special situations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Functions with OpenCount . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Functions with Aastra Alarm Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Setting functions by remote control. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
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Supplementary features
Making and answering calls
This section explains some convenient features provided by your phone for
making a call.
Dialling by name (Quickdial)
You want to make a call by entering a name.
With Quickdial you only need to press the digit keys for each letter once, even though
each key is assigned several letters. An efficient algorithm provides quick search
results.
Requirement: The name and the corresponding call number have to be stored in one
of the system’s phone books.
The surname and first name have to be separated by a space (# key), for example "no
s" (66#7) for Noble Stephen. Ask your system administrator whether you should start
with the surname or the first name.
Note:
The response time may vary greatly depending on the size and the number of
phone books connected.
<Name>
ABC
Quickdial:
Press each of the corresponding digit keys once for the first few letters of the
name you are looking for.
➔For each letter, the display shows the corresponding digit, for example a "6"
for the letter "n".
Press the ABC softkey until the user or a list is displayed.
Or:
Phone book is also available via the menu: Menu > Phone book > Quickdial.
Scroll through the list until the user you want is displayed. Select the phone
number you want.
Note:
If the phone is unable to find a matching user, List empty will appear on the display.
Press the Call key.
➔The phone number displayed is dialled.
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Supplementary features
Dialling from the phone book
You want to search a user in one of the connected phone books.
The surname and first name have to be separated by a space, for example "no s" for
Noble Stephen. Ask your system administrator whether you should start with the surname or the first name.
Notes:
• To find out to create a new contact in your private phone book, refer to the chapter "Creating a new contact entry", page 96.
• To find out to look for a contact in your private phone book, refer to the chapter
"Dialling from Private Contacts", page 38.
Press the navigation key down.
Or:
Phone book is also available via the menu: Menu > Phone book.
Alpha search
1. Scroll to Alpha search and press the Select softkey.
2. If required, enter the first few letters of the name you are looking for (first
name and surname separated by a space) until the user or a list is displayed.
Notes:
• Text mode is activated automatically.
• Use the # key to enter spaces.
Scroll through the list until the user you want is displayed. Select the phone
number you want.
Press the Call key.
➔The phone number displayed is dialled.
Notes:
• The search function is not affected by upper/lower case and special characters.
• If the phone is unable to find a matching user, List empty will appear on the
display.
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Supplementary features
Dialling from Private Contacts
You want to call one of your private contacts.
You can search for and select a contact in your private phone book.
Press the navigation key down.
Or:
Phone book is also available via the menu: Menu > Phone book.
Private contacts
1. Scroll to Private contacts and press the Select softkey.
2. For the first letter of the name you are looking for keep pressing the corresponding digit key until the list display the letter (e.g. press the digit 7 three
times to obtain the letter R)[c].
➔The display jumps to the first entry that begins with R.
Scroll through the list until the user you want is displayed. Select the phone
number you want.
Dialling from the call list of unanswered calls
You want to call someone who has previously tried to reach you.
Your phone automatically stores the phone number of this user in the call list and the
display shows Missed calls. You can now call the person back using this call list.
The call list of unanswered calls contains a maximum of 10 entries.
Show
Calling a user back:
Press the Show softkey.
➔The display shows a list of the last unanswered calls.
Scroll through the list until the user you want is displayed.
Press the Call key.
➔The phone number displayed is dialled. Once the call has been successfully
connected, the entry is deleted from the call list.
Close
Hiding the "Missed calls" display:
Press the Close softkey.
➔Hides the display. The entry remains stored in the list of the last unanswered
calls, is displayed.
Note:
The call list of unanswered calls can also be selected using the menu: Menu >
Call lists > Missed calls.
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Supplementary features
Dialling from the call list of answered calls
You want to call back someone whose call you answered.
Your phone automatically stores the phone number of this user in the call list. You can
now call the person back using this call list.
The list of answered calls contains a maximum of 10 entries.
Press the navigation key to the right or the Menu softkey.
Call lists
Scroll to Call lists and press the Select softkey.
Answered calls
Scroll to Answered calls call list and press the Select softkey.
➔The display shows a list of the last answered calls.
Scroll through the list until the user you want is displayed.
Press the Call key.
➔The phone number displayed is dialled.
Dialling with redial
You want to call a person you have already called.
In the last-number redial list your phone automatically stores the phone numbers of
the persons you have already called, complete with their names, where available. You
can now call the person in question using this last-number redial list.
The last-number redial list has a maximum of 10 entries.
Press the Call key.
➔Redial list is displayed.
To scroll through the call numbers last dialled, press the navigation key downwards.
Press the Call key.
➔The phone number displayed is dialled.
Note:
Redial list can also be selected using the menu: Menu > Call lists > Redial.
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Supplementary features
Dialling with configured softkey
You want to call someone whose phone number is stored under a softkey.
You can dial the person by pressing the corresponding softkey. To find out how to
configure a softkey, refer to the chapter "Configuring keys", page 101.
Press the configured softkey.
➔The key’s allocated phone number is shown on the display.
Press the Call key.
➔The phone number displayed is dialled.
Requesting a callback
You want to talk to a certain person. The person is busy or does not answer. You can
make callback requests to both internal and external users. Not all providers support
this function.
If the called party is busy, you can activate an automatic callback. In this case, your
phone will start ringing as soon as the party you are trying to reach goes on-hook.
Then when you press the Call key, the user is called directly.
If the called party does not answer, you can also request a callback. The user then
obtains a message indicating your callback request on his display.
You called someone and hear the busy tone or the ring-back tone.
Callback
Close
To activate a callback request:
Press the Callback softkey.
➔Acknowledgement tone sounds, the display shows Call expected.
Back to the idle state:
Press the Close softkey.
➔Callback remains activated.
Note:
The callback is stored in Menu > Activated features as long as it was not
answered or cancelled by the system.
Reset
Reset callback:
Press the Reset softkey.
➔Callback is deactivated.
Note:
You can only have 1callback activated at a time and only 1 callback can be
expected from you. Your callback request will automatically be cancelled by
the system after about half an hour.
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Supplementary features
To answer the callback request
Someone has asked you to call back. The display shows Callback requested.
Call
Delete
To answer the callback request:
Press the Call softkey.
➔The phone number is dialled.
Clear callback:
Press the Delete softkey.
➔Callback is deleted.
Note:
The callback can be changed via Menu > Activated features > Delete or Call as
long as it was not answered or cancelled by the system.
Deflect a call during the ringing phase
You do not want to answer a call yourself but deflect it to another user.
With the function Deflect you can deflect calls to an internal or external user or to the
voice mail during the ringing phase.
Your phone is ringing and the indicator LED is flashing green. To deflect the call, proceed as follows.
Deflect
Press the Deflect softkey.
<Phone number>
Enter the phone number and confirm with the Ok softkey.
➔The call is deflected to the user you want.
Notes:
• You can also find the call number of the user you want in the phone book or
in a call list.
• If the user you want to deflect to is busy, the call will not be deflected. The
display shows Busy and your phone still rings.
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Supplementary features
Reject a call during the ringing phase
You do not want to answer a call.
You can reject a call already during the ringing phase.
Reject
Press the Reject softkey or the End key.
➔The connection is rejected and, depending on the system configuration, the
caller obtains the busy tone or he is forwarded to a preconfigured destination.
Call waiting on an internal user
You want to talk to an internal user. However, the person is busy.
As a result of your call waiting, the person hears a call waiting tone and your phone
number or name appears on his display. The user has the possibility of answering,
deflecting or rejecting your call.
Requirement: It is essential that the internal user has not barred the Call waiting function on his phone (for configuration see the chapter "Activating protection against call
types", page 95).
Ask your system administrator whether the Call waiting function is enabled on the
system.
Call waiting
User is busy:
Press the Call waiting softkey.
➔You hear the dialling tone.
Note:
If the person rejects your call request or if call waiting is not possible, the call is,
depending on the system’s configuration, disconnected (busy tone) or forwarded to a preconfigured destination.
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Supplementary features
Answering call waiting
You are in a call and hear the call waiting tone. Another user is urgently trying to reach
you.
You can either answer, deflect or reject the call.
Answer
Answering the call:
Press the Answer softkey.
➔The first call party is put on hold. You are now connected with the party who
initiated the call waiting.
Note:
For more detailed information on how to broker between callers or set up a
conference, please refer to the Chapters "Brokering between an enquiry call
party and your call partner", page 47 and "Making a conference call", page 47
respectively.
Deflect
<Phone number>
Deflect call:
Press the Deflect softkey.
Enter the user’s phone number and confirm with the Ok softkey.
➔Call-waiting party is put through.
Note:
You can also find the call number of the user you want in the phone book or in
a call list.
Reject
Rejecting the call:
Press the Reject softkey or the End key.
➔You remain connected with your original call partner. Depending on the system configuration the call-waiting party hears the busy tone or he is forwarded to a preconfigured destination.
End call
Ending a current call:
Press the End call softkey.
➔The first call is terminated. You are now connected with the party who initiated the call waiting.
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Supplementary features
Starting an announcement
You want to address internal users directly via their loudspeaker – where available –,
without waiting for a reply (similar principle to that of an intercom system).
Requirement: It is essential that the internal user has not barred his phone against
announcement (for configuration see the chapter "Activating protection against call
types", page 95).
Notes:
• Intercom (duplex mode) is a special form of announcement whereby the phone of
the called user immediately transforms your announcement into an internal connection. Depending on the system configuration your call party can answer your
announcement directly in intercom, without having to press a key. Contact your
system administrator for more information.
• If the called user has several phones in the one number user concept with activated hands-free, any phone (the quickest) answers the call.
<Phone number>
Announcement
Enter the call number and press the Announcement softkey.
➔The call number is displayed.
Note:
You can also find the call number of the user you want in the phone book or in
a call list.
Ok
44
Confirm the user with the Ok softkey.
➔User is made aware of the announcement. You can now talk.
Or:
You can also start the announcement using Menu > Call features > Announcement > User/Group.
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Supplementary features
Receiving an announcement
Your phone rings once and then automatically initiates the announcement. The display shows . You will be addressed via your loudspeaker.
You have the following possibilities for answering the announcement:
• You can stop the announcement.
• You can listen to the announcement as a phone call.
• Depending on the system configuration you can answer the announcement
directly in intercom, without having to press a key.
To continue the announcement as a phone call:
Press the Call key.
➔You are now connected to the person who initiated the announcement.
To stop the announcement:
Press the End key.
Answering the announcement in intercom:
Answer the announcement directly without pressing a key.
Private call with PIN
You want to make a private call on your phone or on a third-party phone.
With the aid of your PIN you can use any phone to make an external call with your
own personal settings, even if that phone is locked for external calls. The called party's
display shows your personal phone number and not the number of the phone from
which you are making your call. Any call charges incurred will be charged to you.
The call number dialled is not stored in the last-number redial list.
<Function code>
1. Enter function code #46 followed by your internal call number.
2. Enter your PIN.
3. Enter the external call number directly, without the exchange access digit.
Press the Call key.
➔The phone is now enabled. The external user is called.
Note:
The default PIN setting "0000" is not accepted. First change the PIN as
described in chapter "Changing the User PIN", page 91 or use the function
code *47 (see "User’s Guide Function Codes" on the Aastra DocFinder). If you
have forgotten your PIN, your system administrator can reset it to the default
setting.
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Supplementary features
Using functions while in a call
This section explains the different options provided by your phone while you are
in a call.
Enquiry call during a call
You want to call someone else briefly without losing your current call partner. Then
you want to resume your conversation with your original call partner.
With the Enquiry function you can call someone else in the middle of a call and put
your original call partner on hold. You can make enquiry calls to both internal and
external users.
Enquiry
<Phone number>
You are making/taking a call:
Press the Enquiry softkey.
Enter the phone number of the enquiry call party.
➔Enquiry call party is called; first call partner is on hold.
Note:
You can also find the call number of the user you want in the phone book or in
a call list.
End call
To end the enquiry call:
Press the End call softkey or the End key.
➔You are now back through to your original call partner.
Notes:
• If your enquiry call party hangs up and you also go on-hook by mistake, you
will hear a continuous ringing signal for 10 seconds to draw your attention
to the person still on hold. If you press the Call key during the continuous
ringing, you will be reconnected with your first call partner.
• If the other user does not answer, you can cancel the enquiry call with the
End call softkey and take back the first call.
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Supplementary features
Brokering between an enquiry call party and your call partner
You are talking with an enquiry call party and have your original call partner on hold.
You want to be able to switch back and forth between the two.
In an enquiry call you can use the brokering function to switch back and forth
between an enquiry call party and the party on hold. Brokering is possible with both
internal and external users. You can also broker between conference parties as a
group and an enquiry call party.
Brokering
End call
Brokering:
Press the Brokering softkey.
➔Your call partner changes. The other call party is put on hold.
To terminate the current connection:
Press the End call softkey.
➔Call party disconnected. Connected with the call party on hold.
Making a conference call
You are in a call and have a call party on hold at the same time. You want to include
the party on hold in the conversation and hold a conference call.
With the conference function you can include a call party on hold in the current conversation. From the conference call you can initiate an enquiry call to someone else.
You can broker between the parties of the conference and the enquiry call party.
Depending on the system configuration, a conference call can consist of up to 6 conference participants. You can hold a conference call with internal and external users.
Conference
Add a caller on hold:
Press the Conference softkey.
➔The call party on hold is now included in the call.
Note:
Depending on the system’s configuration you may hear an attention tone.
Leaving a conference call:
Press the End key.
➔The other conference parties remain in the call.
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Supplementary features
Transferring a call partner
You want to put your call partner through to someone else.
With the Enquiry function you can connect your call partner with someone else. You
can connect internal and external users with one another.
Enquiry
<Phone number>
You are making/taking a call:
Press the Enquiry softkey.
Enter the phone number of the enquiry call party.
➔Enquiry call party is called; first call partner is on hold.
Note:
You can also find the call number of the user you want in the phone book or in
a call list.
Connecting with notification:
Wait until the person has answered the call. Announce the call party.
Connect
Press the Connect softkey or the End key.
➔Your first call partner and the other person are now connected with each
other.
Note:
If the other user does not answer, you can cancel the enquiry call with the End
call softkey and take back the first call.
Connecting without notification:
Wait for the first ringing tone, then press the End key.
➔The other party is then called directly by your first call partner.
Note:
Recall: If the other party does not answer, the call comes back to your phone.
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Supplementary features
Parking a call partner
You want to put your call partner on hold without using a phone line as a result.
You can park your call partner locally. A locally parked call partner can only be
retrieved by the phone from which the function was initially carried out.
You can also allocate the Park function to a freely configurable key (see chapter "Configuring keys", page 101).
Park
Take back
Press the Park softkey.
➔Your call partner is now parked locally;
is displayed.
To retrieve a parked call party:
Press the Take back softkey.
Notes:
• With the End key the display returns to the idle state. As long as your call
partner does not hang up, he remains parked. You can retrieve your parked
call party using Menu > Activated features > Take back.
• The function code for central parking can be found in the "User’s Guide
Function Codes" on the Aastra DocFinder.
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Supplementary features
Recording a call
You want to record an active call with your call partner.
You can record an active conversation if you have been authorized to do so by your
system administrator[b]. Your call party can be an internal or an external user. The
recordings are made and backed up only as .wave files in your individual e-mail boxes.
For this, you must configure at least one e-mail address in the communication system.
Contact your system administrator for more information.
You can start recording calls in the following situations:
•
•
•
•
•
during an active call;
During a conference call (with maximum two participants)
During an incoming/outgoing call
in call preparation;
During dialling with a busy line.
Call recording only starts when the connection is set up. Therefore, no ring-back tones
or wait tones are recorded.
Call recording is temporarily interrupted during an enquiry and an e-mail is sent with
the recording made up till then. Recording restarts automatically once the call connection with the enquiry call party is set up and/or once the call connection with the
first correspondent is restored.
The maximum recording time for each .wave file depends on the system configuration. When the predefined or maximum recording time is reached, the recording
stops automatically, the file is sent to your e-mail address and a new recording starts
at the same time. Contact your system administrator for more information.
Notes:
• Connections between two internals cordless phones may not be recorded.
• Recording calls may infringe on your national data protection provisions or be
permitted only under certain circumstances. If you intend to use this function
notify your call party in advance.
• You cannot record a conversation involving more than two call parties (enquiry
call, conference). The recording is automatically stopped if you park your call
party or put him on hold.
You can start or end call recording with the softkey or with a configurable key.
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Supplementary features
Record/Stop
Recording a call:
Press the Record softkey or the Call recording function key once you have an
incoming/outgoing call or an active call.
➔Call is recorded is displayed on screen.
End the recording with the Stop softkey.
➔The recording is sent to your e-mail address.
Call recording overview:
You can find the call recording overview in your e-mail box.
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Supplementary features
Organising absences from the desk
This section explains the different options provided by your phone when you
want to leave your desk.
The presence function enables you on the one hand to quickly set your personal
presence state and hence to route the incoming calls to the destination you
want. It also tells you directly whether the user you want is reachable or absent
without you having to call him. The information details depend on the type of
telephone.
Presence state
You have a choice of 5 presence profiles for controlling your presence status:
Presence profile
Profile number
Presence profile
Profile number
Available (default)
0
Absent
1
Meeting
2
Busy
3
Not available
4
You can call up the presence of the user you want in the following situations.
• when you call an internal user;
• in the phone book or in a call list;
• during dialling by name;
Notes:
• External applications such as Open Interfaces Platform (OIP) can affect your presence status. Example: You have a meeting in your Outlook calendar from 2 to 4
pm. Your presence state changes from Available to Meeting. This presence state
has assigned a presence profile that automatically executes the appropriate
action commands, for example forwarding to voice mail. As soon as you manually
change back this presence state to Available because the meeting has already terminated at 3.30 pm, the duration of your Outlook appointment automatically
adapts to 3.3 pm. Contact your system administrator for more information.
• All the configuration possibilities for a presence profile can be found in chapter
"Configuring presence/presence profile", page 99
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Supplementary features
Press the navigation key to the right or the Menu softkey.
Settings
Scroll to Settings and press the Select softkey.
Presence
Scroll to Presence and press the Select softkey.
Presence profile
To activate the presence profile:
Select the presence profile you want and press the Select softkey.
Or:
Press the function key for Presence profile.
➔Presence profile is activated.
Note:
After you have changed and saved the active presence profile you have to temporarily select another presence profile and then reactivate the presence profile you want in order to have the settings applied.
Presence profile
To deactivate the presence profile:
Select another presence profile and press the Select softkey.
Or:
Press the function key for Presence profile.
➔Presence profile is deactivated.
<Name>
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To check a user's presence state:
Enter an internal name (see chapter "Dialling by name (Quickdial)", page 36).
Or:
Select the user you want from the phone book or a call list.
➔Presence status is displayed.
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Supplementary features
Absence information
You wish to give your caller detailed information about your absence.
If you have configured call forwarding to voice mail in your presence profile, you can
choose whether the currently active greeting, the global greeting, one of your personal greetings or an absence information should be played back to the caller[b].
So-called absence information is available for each presence profile (Available, Absent,
Meeting, Busy, Not available).
Absence information consists of a language-dependent, predefined audio text. The
time and/or date are also given as an option. Depending on the voice mail configuration your caller then has the possibility of leaving a message.
Example: "The person you have called is not available until 31st January, at 14:00.
Please leave a message after the tone".
The absence information is an integral part of a presence profile. All the relevant configuration possibilities can be found in chapter "Configuring presence/presence profile", page 99.
Edit
Select the presence profile you want and press the Edit softkey.
<Absence information>
54
1. Scroll to Time/Date and press the Edit softkey. Enter the time and date of
your absence and save with the Ok softkey.
2. Scroll to Call Forwarding and select Forward to voice mail.
3. Scroll to Voice mail greeting and select Absence information.
➔The setting is stored. Your caller hears the selected absence information, followed, if applicable, by time and date.
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Supplementary features
Forwarding calls (Call forwarding)
You want to leave your desk. Calls for you are to be forwarded to a different destination (phone, voice mail).
With call forwarding you can forward incoming calls directly to a different destination.
Notes:
• One diversion applies to all connected phones, in one number user concept.
• Only one forwarding variant at a time is possible.
To activate forwarding:
Press the navigation key to the right or the Menu softkey.
Forwarding
Scroll to Forwarding and press the Select softkey.
Call Forwarding
Scroll to Call forwarding and confirm with the Ok Softkey.
User
Scroll to User and confirm with the Ok softkey.
Enter the user’s phone number and confirm with the Ok softkey.
➔Forwarding is activated.
Note:
You can also find the call number of the user you are looking for in the redial
list.
To deactivate forwarding:
Press Menu > Activated features > Reset.
Notes:
• If a call is to be forwarded only when you are already in a call, select Forwarding if busy.
• You can also forward to your Voicemail (see chapter"Forwarding to voice
mail", page 57) or to a Text message (see chapter "Forwarding to a message",
page 58).
• You can also activate forwarding by remote control, see chapter "Setting
functions by remote control", page 77.
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Supplementary features
Forwarding a Call on No Reply (CFNR)
You want calls that you receive on your phone to be forwarded to another destination.
Both your own phone and the other destination will then start ringing. The system
configuration determines whether or not there is a ringing delay at the other destination. Whoever goes off-hook first, answers the call. Depending on the system configuration, Call Forwarding on No Reply can also be activated when your phone is busy.
Notes:
• Call forwarding applies to all connected phones, in the one number user concept.
• Only one forwarding variant at a time is possible.
To activate forwarding:
Press the navigation key to the right or the Menu softkey.
Forwarding
Scroll to Forwarding and press the Select softkey.
Call Forwarding on No
Reply
User
Scroll to Forwarding on no reply and confirm with the Ok softkey.
Scroll to User and confirm with the Ok softkey.
Enter the phone number of the destination to which your calls are to be forwarded and confirm with the Ok softkey.
➔Call forwarding is enabled.
Note:
You can also find the call number of the user you are looking for in the redial
list.
To deactivate forwarding:
Press Menu > Activated features > Reset.
Notes:
• You can also forward calls to your Voice mail (see chapter"Forwarding to
voice mail", page 57).
• You can also activate call forwarding by remote control, see chapter "Setting
functions by remote control", page 77.
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Supplementary features
Forwarding to voice mail
You cannot momentarily be reached on your phone. If you forward to your voice mail,
a user can leave you a voice message.
You can use the global greeting or your own greeting (see chapter "Configuring voice
mail", page 98).
For further information on voice mail refer to the "User’s Guide Voice Mail Systems" on
the Aastra DocFinder.
Notes:
• One diversion applies to all connected phones, in one number user concept.
• Only one forwarding variant at a time is possible.
To activate forwarding:
Press the navigation key to the right or the Menu softkey.
Forwarding
Scroll to Forwarding and press the Select softkey.
Call Forwarding
Scroll to Call forwarding and confirm with the Ok Softkey.
Voice mail
Scroll to Voice Mail and confirm with the Ok softkey.
➔Forwarding is activated.
To deactivate forwarding:
Press Menu > Activated features > Reset.
Notes:
• You can specify whether your voice mail should answer directly (Call forwarding) or with a delay (Forwarding on no reply), or only if you are already on
the phone (Forwarding if busy).
• A new voice mail message is signalled with a text message on the display
and a red-flashing LED indicator in the idle state.
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Supplementary features
Forwarding to a message
You cannot be reached on your phone. You want any internal user who calls you to
get a text message. The user hears the busy tone and obtains a text message on his
display.
Requirement: The internal user must have a phone capable of receiving text messages. Users whose phone cannot receive text messages are put through to your
phone or rerouted to a destination predefined within the system.
Notes:
• One diversion applies to all connected phones, in one number user concept.
• Only one forwarding variant at a time is possible.
To activate forwarding:
Press the navigation key to the right or the Menu softkey.
Forwarding
Scroll to Forwarding and press the Select softkey.
Call Forwarding
Scroll to Call forwarding and confirm with the Ok Softkey.
Text message
Scroll to Text message and confirm with the Ok softkey.
<Text>
Enter the text and confirm with the Ok softkey.
➔Forwarding is activated.
To deactivate forwarding:
Press Menu > Activated features > Reset.
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Supplementary features
Voice messages and text messages
In this section you will learn how to use voice messages and text messages.
Listening to voice message
Voice Mail from is displayed and the indicator LED is red-flashing.
Note:
Depending on the system configuration your system administrator can specify that
you are notified by e-mail whenever you receive a new voice message (with the
voice message attached). Contact your system administrator for more information.
Play
Listening new messages:
Press the Play softkey.
➔Message is played back.
Or:
Voice message can also be selected using the menu: Menu > Voice mail > Inbox
> Play.
Listening to all messages:
Listening to all messages is available via the menu: Menu > Voice mail > Inbox >
Play all.
Menu
To delete the message:
Press the navigation key to the right or the Menu softkey.
Voice mail
Scroll to Voice Mail and press the Select softkey.
Inbox
Scroll to Inbox and press the Select softkey.
Delete
Press the Delete softkey.
➔The voice message is now deleted.
Notes:
• To find out how to configure call forwarding to your voice mail, refer to the
chapter "Forwarding to voice mail", page 57.
• To find out how to configure a voice mail, refer to the chapter "Configuring
voice mail", page 98 or in the "User’s Guide Voice Mail Systems" on the Aastra
DocFinder.
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Supplementary features
Deflecting voice messages
Have you received a voice message which interests other users?
You can transfer incoming voice messages to other users[b]. You can decide whether
to keep a copy of each voice message.
Press the navigation key to the right or the Menu softkey.
Voice mail
Scroll to Voice Mail and press the Select softkey.
Inbox
Scroll to Inbox and press the Select softkey.
Deflect
Select the voice message you want and press Deflect.
<Phone number>
Enter the call number and press the Ok softkey.
If you wish to keep a copy of the voice message, answer the questions with the
Yes softkey.
➔The voice message is sent.
Send text messages
You want to send a written message to an internal user.
You can send a text message to an internal user. The text message will appear on the
person's display.
Requirement: The internal user must have a phone capable of receiving text messages.
You can use one of the text messages stored in the system directly, modify it or create
a new text message.
Press the navigation key to the right or the Menu softkey.
Text message
Scroll to Text message and press the Select softkey.
New
Scroll to New and press the Select softkey.
<Text message>
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Select one of the text messages stored in the system and press the Select softkey.
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Supplementary features
<Text>
Adapt or expand the text and press the Send softkey.
<Destination>
Select the destination and press the Select softkey.
<Phone number>
For User and Group: Enter the call number and press the Send softkey.
➔The text message is sent.
Note:
If the display shows Not available, the text message could not be sent.
Read text messages
Your display shows New message received from and the envelope symbol. The LED
indicator is red-flashing.
Show
Show text message:
Press the Show softkey.
➔The display shows the sender and the time/date of the text message.
Read
Read text messages:
Select the text message you want and press the Read softkey.
➔If the text message runs over several lines, use the navigation key to scroll.
Delete
Delete text message:
Press the Delete softkey.
➔The text message is deleted; the next text message is retrieved from the
memory.
Or:
Press Menu > Text message > Inbox to select the text message and continue as
described above.
Note:
You can select and read a new text message even during an active call using
Text message > Inbox.
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Supplementary features
Functions for special situations
This section explains the different options provided by your phone to deal with
special situations.
All the functions you can save under a configurable key can be found in chapter
"Function selection for configurable key", page 102.
Picking up a call
You hear a phone ringing in your vicinity and want to pick up the call.
With the Pick up function you can pick up the call from the other phone on your own
phone.
Press the navigation key to the right or the Menu softkey.
Call features
Scroll to Call features and press the Select softkey.
Pick up
Scroll to Pick up and press the Select softkey.
<Phone number>
Enter the number of the phone from which you want to pick up the call and
confirm with the Ok softkey.
Note:
You can also find the call number of the user you want in the phone book or in
a call list.
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Supplementary features
Acknowledging an appointment call
You obtain an appointment call and is displayed. Without an acknowledgement the
appointment call will ring for 1 minute.
Notes:
• If you activated forwarding, the appointment call is not forwarded.
• If you are in call, the appointment call is made as soon as you end the call.
• An appointment call can only be set using a function code, see chapter "Function
commands, function codes", page 105.
Ok
Confirming an appointment call:
Press the Ok softkey.
➔The appointment call is terminated.
Actions following an alarm
You obtain an alarm or an appointment reminder and is displayed. Depending on
the system configuration you can choose from the following possible actions.
Confirm
Confirming the alarm:
Press the Confirm softkey.
➔Ends the alarm.
Repeat
Repeating the alarm:
Press the Repeat softkey.
➔Repeats the alarm.
Read
Reading the alarm:
Press the Read softkey.
➔Displays detailed information; the alarm is not deleted.
Delete
Deleting the alarm:
Press the Delete softkey.
➔Deletes the alarm.
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Supplementary features
Making a call on a third-party phone
You want to make a call on a third-party phone using your personal settings, for example on a colleague’s phone or in a meeting room.
You can activate a third-party phone to make an internal or external call using your
personal settings, even if the phone is locked for external calls.
You can activate the phone for a business or private call.
Once you have activated the phone using a function code and your PIN, dialling by
your private phone book is available.
The called party's display shows your personal phone number and not the number of
the phone from which you are making your call.
Any call charges incurred will be charged to you.
<Function code>
1.
2.
3.
4.
Enter function code #36 for a business call.
Enter your internal phone number.
Enter your PIN.
Enter the internal or external phone number with the exchange access digit.
Press the Call key.
➔The phone number displayed is dialled.
Note:
When you hang up, dialling by name and your private phone book remain
available for a whole minute so you can make another call.
<Function code>
Or:
1. Enter function code #46 for a private call.
2. Enter your internal phone number.
3. Enter your PIN.
4. Enter the external call number directly, without the exchange access digit.
5. Press the Call key.
➔The phone is now enabled; the external user is called.
Note:
The default PIN setting "0000" is not accepted. First change the PIN as
described in chapter "Changing the User PIN", page 91 or use the function
code *47 (see "User’s Guide Function Codes" on the Aastra DocFinder). If you
have forgotten your PIN, your system administrator can reset it to the default
setting.
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Supplementary features
Suppressing your call number from your called party's terminal display
You do not want your call number to appear on the terminal display of a called party
in the public network.
You have two possibilities:
• If you never want the phone number to be displayed, set CLIR Permanent.
• To suppress your call number display for certain calls only, select the functionCLIR
Per call before dialling your party's call number.
This function must be stored under a function key (see chapter "Configuring keys",
page 101).
You can also execute the function with a function code (see "User’s Guide Function
Codes" on the Aastra DocFinder).
CLIR
Before the call:
Press the function key for CLIR.
Notes:
• CLIR works only with external calls.
• This feature depends on the range of services offered by your provider.
Tracking a malicious call
Your are being threatened or molested by a call. You want to identify the caller.
Using the (MCID: Malicious Call Identification) function the provider records the following call data: Your phone number, the caller’s phone number, and the date and
time of the call.
MCID has to be enabled by your provider. Your provider will inform you about accessing the recorded call data.
This function must be stored under a function key (see chapter "Configuring keys",
page 101).
MCID
During a call:
Press the function key for MCID.
MCID
After the call do not hang up: press the function key for MCID while you hear
the busy tone.
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Supplementary features
Activating personal call routing
You wan to specify which of your phone shall ring when you receive a call.
If your system administrator has set up a phone number with several phones for you
as well as the call routings (One-number user concept, see chapter "Purpose and function", page 8), you can specify which of your phones shall signal a call by using the
personal call routing. Your system administrator can set up up to 5 call routings. You
can only answer a call on phone where the call is signalled. Contact your system
administrator for more information.
You can activate a call routing for all phones. If you have not configured a call routing,
the default setting (all phones are ringing) is used as standard.
This function can also be stored under a configurable key (see chapter "Configuring
keys", page 101).
Activating personal call routing:
Press the navigation key to the right or the Menu softkey.
Settings
Scroll to Settings and press the Select softkey.
General
Scroll to General and press the Select softkey.
Personal call routing
Scroll to Personal call routing and press the Select softkey.
<Call routing>
Select the call routing you want and confirm with the Select softkey.
➔Personal call routing is activated.
To deactivate personal call routing:
Press Menu > Activated features > Reset.
Renaming personal call routing:
Press Menu > Settings > General > Personal call routing > Change.
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Supplementary features
Activating ring alone
You wan to specify which of your phone shall ring when you receive a call.
When your system administrator has set up a phone number with several phones
(One-number user concept, see chapter "Purpose and function", page 8), you can
define on which phones a call shall acoustically be signalled using ring alone.
When you have activated ring alone on a phone, the acoustic ringing tone is deactivated for all other phones ( ). An incoming call is signalled in the display of all
phones. You can answer the call on each of your phones.
Note:
When you have activated ring alone but deactivated the personal call routing for a
phone in parallel, an incoming call is not acoustically but only visually signalled.
This function must be stored under a function key (see chapter "Configuring keys",
page 101).
Ring alone
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In the idle state:
Press the function key for Ring alone.
➔Ring alone is activated/deactivated.
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Supplementary features
Activating / deactivating room monitoring (Baby surveillance)
You want to use your cordless phone to observe acoustic monitoring tasks, for example to monitor a toddler.
You can activate a room monitoring mode on your cordless phone. You can select
between active and passive room monitoring.
Activate the room monitoring on your cordless phone ( is displayed). The microphone for room monitoring is activated after a delay of 10, 20 or 30 seconds. Use this
time lag to position the cordless phone in the room where you want e.g.to monitor
your child and leave the room.
Active room monitoring:
As soon as the ambient noise level near the monitoring phone exceeds the configured level (noise sensitivity Very low, Low, Medium, High) or more than 2 seconds, a call
is immediately triggered to an internal or external destination number you have specified (destination phone). is displayed.
When the call is answered on the destination phone, a call is set up: one-way (connection only from the monitoring to the destination phone) or two-way (mutual call connection during 1minute in hands-free mode). Provided the call connection is not previously terminated neither on the monitoring nor on the destination phone, the connection will automatically be terminated after 1 minute. The microphone for room
monitoring is reactivated after 1 minute and a call only triggered when the configured
level is again exceeded.
When the destination phone is busy, the microphone for room monitoring is reactivated after 15 seconds. When the destination phone does not answer, the call is terminated and the microphone for room monitoring is reactivated after 1 minute. A call is
only triggered again when the configured level is again exceeded.
When the monitoring phone receives an internal or external call from another phone
as the destination phone, this call is only visually but not acoustically signalled. You
can answer the call on the monitoring phone. You can also make a call on the monitoring phone. Once the call has been terminated, the monitoring phone immediately
switches back to monitoring mode. Please note that room monitoring is deactivated
as long as the monitoring phone is called or is in a call connection. Avoid these monitoring gaps by activating a call forwarding on the monitoring phone. A verification
call of the destination phone is yet possible with call forwarding.
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Supplementary features
Room monitoring mode:
• Active room monitoring with one-way call connection.
• Active room monitoring with two-way call connection.
• Passive room monitoring (Listen only).
Notes:
• The reliability of the room monitoring depends on the quality of the radio connection.
• Extraneous noises in the monitored room call lead to false calls.
• Therefore no liability can be assumed for failed monitoring calls or for false calls.
Passive room monitoring:
You can also listen into the monitored room using a verification call. Call the monitoring phone from the destination phone. When the destination number is an external
call number, CLIP may not be suppressed. The monitoring phone answers the call
automatically and without acoustic signalling and sets up a one-way or two-way call
connection depending on the settings. This is possible even if a call forwarding is activated on the monitoring phone.
There is no time limit to the duration of a verification call, which must be terminated
on the destination phone or on the monitoring handset. Once the call has been
cleared down, the monitoring phone immediately switches back to monitoring mode.
Press the navigation key to the right or the Menu softkey.
Settings
Scroll to Settings and press the Select softkey.
Room monitoring
Scroll to Room monitoring and press the Select softkey.
<Room monitoring setting>
Room surveillance settings:
1. Scroll to Mode, select the room monitoring mode you want and press the
Select softkey.
2. Scroll to Sensitivity, select the level you want and press the Select softkey.
3. Scroll to Activation delay, select the destination you want and press the
Select softkey.
4. Scroll to Destination number, enter the destination number and press the
Save softkey.
Note:
Test call destination > Select allows you to test the phone number you have
entered to make sure it is correct.
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Supplementary features
Enable room monitoring
Reset
Activating room monitoring:
Scroll to Enable room monitoring and press the Select softkey.
➔You hear the acknowledgement tone and the display shows the destination
number after 10 seconds. The symbol shows when the microphone for
room monitoring is activated.
To deactive room monitoring:
Press the Reset softkey.
Or:
Press Menu > Activated features > Reset.
➔Room monitoring is now deactivated.
Silent intrusion
Silent intrusion is a variant of the Intrusion function and is used mainly in call centres.
Another user can intrude on your active call and listen in to your conversation without
you and your call party noticing. Unlike Intrusion you will receive neither a visual nor
an acoustic signal.
This means you cannot reject Silent intrusion. The third user's microphone remains
switched off. He can however intrude on the call at any time by enabling his microphone or pressing the Intrusion function key.
Your system administrator can allocate this function to a configurable key.
Notes:
• Silent intrusion has to be enabled. Contact your system administrator for more
information.
• Silent intrusion may infringe on your national data protection provisions or be
permitted only under certain circumstances.
• If you intend to use this function notify your call party in advance.
<Phone number>
70
1. Enter the call number of the user you want.
2. Once the busy tone sounds, press key 4.
➔Silent intrusion is activated.
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Supplementary features
Free seating
You do not have your own workplace and share desk and phone with other employees.
Log in:
Free Seating lets you log in on a phone configured for that purpose. Once you are
logged in, your personal call lists, phone book and all your other personal settings and
Hotkeys are available to you immediately.
Notes:
• You can only log in to a phone if no other user has yet logged in to that phone for
free seating purposes.
• You can only log on once to a Free Seating phone. The moment you log in to
another free seating phone, you are automatically logged off the original phone.
Log out:
To free up a phone, you need to log off again. To ensure a phone is not blocked for
other users if you forget to log off, your system administrator can set up a logoff process with an automatic time limit:
• After a certain amount of time after login (e.g.after 6 hours and 30 minutes).
• At a certain time (e.g. 6.30pm)
Notes:
• If no user is currently logged on to a Free Seating phone, depending on the system configuration only emergency calls can be made from that phone.
• As long as you do not have your own phone or are not logged on to a Free Seating
phone, your caller will obtain either the busy signal or be forwarded to a preconfigured destination, depending on the system configuration.
Free seating log in
<Call number, PIN>
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Log in free seating:
Press the Free seating log in softkey.
Or:
Free seating can also be selected using the menu: Menu > Settings > Free seating log in.
Enter phone number and PIN and confirm with the Ok softkey.
➔You are now logged in and can use the free seating phone with your personal settings.
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Supplementary features
Note:
The default PIN setting "0000" is not accepted. First change the PIN as
described in chapter "Changing the User PIN", page 91 or use the function
code *47 (see "User’s Guide Function Codes" on the Aastra DocFinder). If you
have forgotten your PIN, your system administrator can reset it to the default
setting.
Free seating log out
Log out free seating:
Press the Free seating log out softkey.
➔The display with the call number is displayed.
Depending on the system configuration enter the PIN and confirm with the Ok
softkey.
➔You are now logged off; the free seating phone is now available again to
other users.
Note:
You are automatically logged off if your system administrator has set up an
automatic logoff process.
Hotline
The hotline is typically used for lift phones, emergency phones, or for baby alarms or
hotline in the accommodation/hotel branch.
A user needs help and picks up the handset or presses the loudspeaker key. The user
is automatically routed to the preconfigured hotline destination number stored in the
communication server. The person responsible answers the call and is connected with
the user seeking help.
Alarm cancellation delay: Your system administrator can set a delay (0-60 seconds,
depending on the Aastra system phone). During this delay the user can enter another
call number in order not to trigger a call on the hotline destination number. If the user
does not dial another phone number during this predefined time or puts the handset
back down again, a connection with the Hotline number is automatically set up. Contact your system administrator for more information.
User needs help:
User picks up the handset of his phone or presses the loudspeaker key.
➔A connection with the hotline number is automatically set up after a predefined time without the user having to do anything else.
Note:
The hotline is integrated in your communication system. Information on hotline
alarm with Aastra Alarm Server can be found in the chapter "Hotline Alarm",
page 76.
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Supplementary features
Functions with OpenCount
OpenCount is a software package used for the call logging management on the
communication system. The application can be integrated into your Aastra communication system and enables the logging, the administration, and the analysis of all call and connection data.
If a OpenCount[c] is integrated in your Aastra communication system, the following additional features are also available on your phone.
PIN telephony
The PIN telephony[c] is part of OpenCount. The possible applications of the PIN
telephony depend on the area of use, for example in the area of health care and
accommodation/hotel:
• Independently from the phone you can make external calls for a fee. The credit may
be limited.
• You can charge the charges and the call information of your outgoing and incoming calls to specific projects.
For further information refer to the product-specific OpenCount user's guides on our
webpages (www.aastra.com) or contact your system administrator.
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Supplementary features
Functions with Aastra Alarm Server
If a Aastra Alarm Server is integrated in your Aastra communication system, the
following additional features are also available on your phone.
Direct response
Direct response[c] is mainly used by nursing staff in the health care sector or in a care
facility as well as in all other fields where an Aastra Alarm Server is used.
A patient needs help and presses the alarm button. The Aastra Alarm Server sends a
visual (e.g. “Alarm Room 20”) and during 10 seconds also an acoustic alarm signalling
to the responsible nursing staff's phone. Using the Direct response function the nursing staff can set up a call connection to the patient. The patient's phone automatically
answers the call in hands-free mode and enables the nursing staff to ask about the
patient's condition and to take the appropriate measures.
The use of this feature is subject to the following prerequisites:
Staff phone:
Your phone must be capable of signalling alarm signals from the Aastra Alarm Server.
Patient phone:
The patient phone must support the Announcement function and allow hands-free
operation. Both settings have to be activated. If the phone does not support this function, the response procedure is as follows:
• Analogue phones ring in the normal way. The patient himself must answer the call.
• Aastra system phones set up a one-way call connection: as with an announcement
the patient hears the nursing staff, but the nursing staff cannot hear the patient. A
conversation can only be had once the patient answers the phone.
What happens if a nursing staff is busy or doesn't answer the alarm, or if no connection can be set up depends on the system configuration of the Aastra Alarm Server.
Contact your system administrator for more information.
Direct response after an alarm has been triggered:
Patient needs help and presses the alarm button.
Direct response
74
Speaking directly with patients:
Press the Direct response softkey on the staff phone.
➔Nursing staff's phone sets up a connection with the patient's phone.
Patient's phone automatically answers in hands-free mode.
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Supplementary features
Confirm
Ignore
Confirming the alarm:
Press the Confirm softkey on your staff phone.
➔The alarm ends and the alarm signal is deleted from the staff phone.
Ignoring an alarm:
Press the Ignore softkey on your staff phone.
➔The alarm remains active and the alarm signal is deleted from the staff
phone.
Deleting the alarm:
You can delete the alarm directly from the alarm button next to the bed.
➔The alarm ends and the alarm signal is deleted from the staff phone.
Direct response without a triggered alarm:
You can execute the direct response function without the patient having triggered an alarm first. This
function must be stored under a function key (see chapter "Configuring keys", page 101).
Note:
Direct response is a special variation of the intercom feature (see "Starting an
announcement", page 44). The differences are as follows:
• Direct response can only be used with a specifically configured
Aastra Alarm Server.
• Direct response can only be triggered using the Direct response softkey once an
alarm is received.
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Supplementary features
Hotline Alarm
The hotline alarm[c] is mainly used by nursing staff in the health care sector as well as
in all other fields where an Aastra Alarm Server is used.
A user needs help and picks up the handset or presses the loudspeaker key. Thereafter, he is automatically routed to the hotline destination number preconfigured in the
Aastra Alarm Server, i.e. to the responsible nursing staff. The nursing staff answers the
call and is connected with the user seeking help.
Alarm cancellation delay: Your system administrator can set a delay (depending on
the Aastra system phone). During this delay the user can enter another call number in
order not to trigger a call on the hotline destination number. If the user does not dial
another phone number during this predefined time or puts the handset back down
again, a connection with the Hotline number is automatically set up.
If the hotline destination number (i.e. the nursing staff ) is busy, the call is routed
according to the system configuration. Contact your system administrator for more
information.
Hotline (for internal users):
User needs help:
User picks up the handset of his phone or presses the loudspeaker key.
➔A connection with the hotline number is automatically set up after 30 seconds or any predefined time without the user having to do anything else.
Hotline (for external users):
User needs help:
User presses the alarm button or directly dials the hotline destination number.
➔The connection with the Hotline number is set up.
Note:
Unlike the hotline feature (see chapter "Hotline", page 72) hotline alarm can only be
used with a specifically configured Aastra Alarm Server.
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Supplementary features
Setting functions by remote control
This section explains how you can alter your phone’s settings even if you are not
directly at your phone.
You are not at your desk and want to set various functions on your phone from a different phone.
You can activate/deactivate many of your phone's functions by remote control from a
different phone.
The remote control is initiated using a special function code. You can then enter the
function commands and function codes.
<Function code>
Using remote control from a third-party phone:
1. Enter function code #06.
2. Enter your phone number.
3. Enter your PIN.
4. Enter the function code for activating/deactivating the function you want.
Press the Call key.
➔Acknowledgement tone sounds; function is activated/deactivated.
Note:
The default PIN setting "0000" is not accepted. First change the PIN as
described in chapter "Changing the User PIN", page 91 or use the function
code *47 (see "User’s Guide Function Codes" on the Aastra DocFinder). If you
have forgotten your PIN, your system administrator can reset it to the default
setting.
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Personalizing your phone
These sections explain how to adapt the phone’s basic settings to suit your personal requirements.
Configuring cordless phone functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Display settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Setting the volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Audio profile settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Hands-free and headset settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
General settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Protect yourself against calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Managing your private contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Configuring voice mail. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Configuring presence/presence profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Configuring keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Formulating functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
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Personalizing your phone
Configuring cordless phone functions
This section explains the procedure for making settings on your cordless phone.
Switching the cordless phone on/off
You want to switch your phone on or off.
Switching the phone off:
Keep the End call key pressed down for approx. 2 seconds and answer Ok to
the safety prompt.
➔The phone is switched off.
Or:
Function is also available via the menu: Menu > Settings > General > Switch off.
Notes:
• You cannot switch the phone off in a call.
• When the phone is switched off, incoming calls are stored in the call list.
Switching the phone on:
Pick up the phone from the charging unit and keep the End call key pressed
down for approx. 2 seconds.
➔The phone is switched on.
Note:
If you cordless phone cannot find a system, the display shows "No system". You
can switch to an available system using Menu > Settings > System > System registrations (see chapter l "Managing communication systems", page 93).
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Personalizing your phone
Locking/unlocking the keypad
You leave your workstation and want to avoid accidentally pressing your phone keys.
You can lock the keypad against unintentional actuation. You can choose whether
you want the keypad to be unlocked automatically when you receive a call or whether
you prefer to unlock the keys manually in any case.
Locking the keypad:
Keep the hash key pressed down for approx. 2 seconds.
➔The keypad is locked.
Unlocking the keypad:
Press the Unlock softkey and the hash key.
➔The keypad is unlocked.
Auto key lock
80
Unlocking the keypad automatically:
Enable the Auto key lock via Menu > Settings > General.
➔The keypad is locked automatically after approx. 10 seconds, is displayed.
The keypad is automatically unlocked when you receive a call. The lock is
reactivated immediately after the end of the call.
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Personalizing your phone
Locking your phone
You need to leave your desk and want to ensure that no-one can alter your phone's
settings, look at your private data, or make outside calls from your phone.
You can lock your phone with a PIN consisting of two to eight digits. You can change it
via menu (see the chapter "Changing the User PIN", page 91) or with the function
code *47 (see "User’s Guide Function Codes" on the Aastra DocFinder).
You can lock either just the settings menu (Lock settings) or the entire phone (Lock
phone). With Lock phone your private data cannot be viewed and external calls can
only be made from your phone in accordance with the system settings. With Free all
the settings and data are freely accessible.
Press the navigation key to the right or the Menu softkey.
Settings
Scroll to Settings and press the Select softkey.
General
Scroll to General and press the Select softkey.
Barring
Scroll to Barring and press the Select softkey.
➔You are prompted to enter your PIN.
<PIN>
Enter the PIN and confirm with the Ok softkey.
<Barring>
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Select the barring you want and enable with the Select softkey.
➔The phone is now locked; is displayed.
➔To lock all your phones, execute the function code *33* <PIN> # (see "User’s
Guide Function Codes" on the Aastra DocFinder).
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Personalizing your phone
Unlocking your phone
You want to unlock your phone.
You can use the PIN to unlock your phone. If you have forgotten your PIN, your system
administrator can reset it to the default setting.
Press the navigation key to the right or the Menu softkey.
Activated features
Scroll to Activated features and press the Select softkey.
<Barring>
Select the barring you want and press the Reset softkey.
➔You are prompted to enter your PIN.
<PIN>
Enter the PIN and confirm with the Ok softkey.
Free
Scroll to Free and confirm with the Select softkey.
➔The phone is unlocked.
➔To unlock all your phones, execute the function code #33* <PIN> # (see
"User’s Guide Function Codes" on the Aastra DocFinder).
Activating range alarm and system busy beep
You want to set the system parameters with your cordless phone.
The Range alarm indicates that the connection between your phone and the system is
weak. You can set the phone so that you receive a warning signal if you leave the coverage area
You are making a call and are getting near the limit of the radio area: A warning signal
sounds in the loudspeaker and the LED indicator is flashing red. If you leave the radio
area, the call is disconnected.
The System busy beep tells you that the system is overloaded – you need to wait until
the system is available again.
Press the navigation key to the right or the Menu softkey.
Settings
Scroll to Settings and press the Select softkey.
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Personalizing your phone
General
Scroll to General and press the Select softkey.
Range alarm/ System
busy beep
Scroll to Range alarm/System busy beep and use the Select softkey to switch on
or off.
Setting the server alarm
Depending on the system’s settings, you can receive server alarms for specific situations. These settings are made by your system administrator in the system. Contact
your system administrator for more information.
When the server alarms are activated in the system, you can select from the alarm signalling as follows: Progressive ring tone, Suppress ring tone.
A List of melodies (incl. the alarm melodies) is available to listen to.
Note:
Your settings for Suppress ring tone can be overruled by the alarm server.
Press the navigation key to the right or the Menu softkey.
Settings
Scroll to Settings and press the Select softkey.
Server alarm
Scroll to Server alarm and press the Select softkey.
<Server alarm setting>
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Scroll to the server alarm setting you want and activate or deactivate it with the
Select softkey.
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Logging a cordless phone on/off
More information can be found in the chapter "Managing communication systems",
page 93.
Linking the charging contact to direct call answer
You want to choose whether to answer a call simply by lifting the phone out of its
charging unit or whether you also need to press the Call key after lifting out the
phone.
You can specify that your cordless phone should behave like a fixed phone when you
answer a call. In this case you do not have to press the Call key when you lift the
phone out of its charging unit.
Press the navigation key to the right or the Menu softkey.
Settings
Scroll to Settings and press the Select softkey.
General
Scroll to General and press the Select softkey.
Direct call answer
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Scroll to Direct call answer and activate or deactivate with the Select softkey.
➔The setting is stored.
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Display settings
This section explains how to set display properties.
Setting the display
You want to optimise the display settings.
You can activate or deactivate the following settings:
• Font: Font size
• Color scheme
• Backlight
– Brightness: Display brightness.
– Idle timeout: Amount of time the keypad and display backlight remain switched
on after you press a key.
– Charging unit timeout: Amount of time the keypad and display backlight remain
switched on when the cordless phone is placed in the charging unit.
– Backlight during call: Switch on the function to ensure the display remains lit for
the entire duration of a call.
Note:
If you do not switch on the Backlight during call setting, the keypad and display
backlight is switched off automatically 10 seconds after the call is set up. If you
receive another call or an alarm, the backlight is switched back on again for 10 seconds in each case.
Press the navigation key to the right or the Menu softkey.
Settings
Scroll to Settings and press the Select softkey.
Display
Scroll to Display and press the Select softkey.
<Display setting>
Scroll to the display setting you want and press the Select softkey.
<Display setting>
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Select the display setting you want.
Note:
The Select softkey displays the colour scheme you want.
➔The setting is stored.
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Setting the LED indicator
You want the attention LED to inform you of any phone incidents.
You can switch the LED on or off for the following events:
•
•
•
•
•
•
In Service: The phone is switched on.
Incoming call
About: Callback, voice message, text message
Appointment call
Hands-free
Low battery
The significance of the LED colours is explained in the chapter "Indicator LED signals",
page 34.
Press the navigation key to the right or the Menu softkey.
Settings
Scroll to Settings and press the Select softkey.
LED indications
Scroll to LED indications and press the Select softkey.
<LED setting>
Scroll to the LED setting you want and activate or deactivate it with the Select
softkey.
Setting the volume
All the ring tone properties are set using the audio profiles, see chapter "Audio
profile settings", page 87.
Setting the volume during a call
You want to adjust the volume while in a call. You have to set the volume of handset
and loudspeaker separately.
The new volume will remain stored even after the call is ended.
Louder: Press the upper sidekey during the call.
Quieter: Press the lower sidekey during the call.
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Audio profile settings
There are different audio profiles to adapt the phones to any given work situation, e.g. headset or conference mode.
Setting up an audio profile
All your phone’s ringing properties are stored in the audio profiles.
There are 3 predefined default profiles: Normal, Meeting, Charging unit. You can set up
to 5 audio profiles.
An audio profile comprises a set of ringing and phone settings, which you can specify
individually for each audio profile. One audio profile is always active in telephone
mode. The default profile is the Normal audio profile. Activate the appropriate audio
profile depending on the situation (e.g. before a meeting you can activate the Meeting
audio profile). The Charging unit audio profile is selected automatically whenever the
phone is placed in the charging unit.
You can set the following audio profile properties:
• Ring volume: Ring tone volume control. If Progressive ring tone is activated, the ringing starts off quietly and gradually increases to the set volume.
• Attention tone volume: Attention tone volume control.
• Ringing melody for Internal ring, External ring, Discreet ring and Appointment call.
• Discreet ring: Phone only rings once.
• Auto answer: Phone only rings once and then automatically answers the call without you having to press for example the call key on the headset. Disable this setting
when you do not make your calls using headset to avoid unnoticed listening by
callers.
• Suppress ring tone: is displayed; events are signalled on the display only.
• Progressive ring tone: Ringing volume increases with every ring.
• Attention tone: Acoustic signalling for call waiting, announcement and message.
• Loud environment: In a loud environment the phone tries to improve the voice
transfer (not for connections with Bluetooth headset and in hands-free mode). It’s
recommended to create a "Loud environment" profile.
• Confirmation tone: Each keystroke is confirmed with a beep.
• Battery warning: Battery nearly run-down triggers a warning.
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Press the navigation key to the left.
Or:
The audio profiles are also available via the menu: Menu > Settings > Audio profiles.
New
Modify
Creating a new audio profile:
Press the New softkey.
➔Audio profile is set up.
Setting up an audio profile:
1. Scroll to the audio profile you want and press the Modify softkey.
2. Scroll to the setting you want and confirm your choice of setting with the
Select softkey.
➔The setting is stored.
Note:
To listen to all the ring properties use the Test softkey.
Rename
Delete
Renaming an audio profile:
1. Scroll to the audio profile you want and press the Rename softkey.
2. Enter the new name and confirm with the Save softkey.
➔The setting is stored.
Deleting an audio profile:
Scroll to the audio profile you want and press the Delete softkey.
➔Audio profile is deleted.
Activating an audio profile
In your everyday phoning habits you want to adapt your phone’s ringing properties to
each situation.
The ringing properties are stored in different audio profiles. Select the audio profile
you want from the list of audio profiles.
The current audio profile is indicated on the display (except for Normal audio profile).
Press the navigation key to the left.
Or:
The audio profiles are also available via the menu: Menu > Settings > Audio profiles.
➔All the audio profiles are displayed.
Select
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Select the audio profile you want and activate with the Select softkey.
➔Audio profile is activated.
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Hands-free and headset settings
This section explains other ways in which you can make calls with your phone.
Connecting a headset
Connect your headset to the socket on the bottom left-hand side of your phone. The
headset mode is then automatically activated.
To activate headset mode
You have connected a headset and now want to activate the headset mode.
A headset can be connected in parallel with the handset.
If you answer a call in headset mode using the Call key or Loudspeaker key, the call is
provided on the headset.
Note:
To find out how to make phone calls with the headset, refer to the chapter "Using a
headset", page 27.
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General settings
This section explains other settings you can make on your phone.
Selecting the language
The display text is not in the language you want.
You can select a different language. The menu item under which you select your language is marked by an "*" in front of the word for "language" in the language of your
choice, e.g. "*Language" for English.
Press the navigation key to the right or the Menu softkey.
*Language
Scroll to *Language and press the Select softkey.
<Language>
Select the language you want and confirm with the Select softkey.
➔The display text appears in your selected language.
Configuring the DTMF mode
You want to be able to use your phone to control other equipment or to access certain
services, such as remote polling of an answering machine or telebanking. For these
services you need the DTMF mode.
In the DTMF mode each keystroke generates a tone. If for example you enter a call
number during a call, your call partner will hear the tone signals.
You can specify whether the DTMF mode should be generally activated or deactivated. DTMF is activated as the default dialling mode.
Press the navigation key to the right or the Menu softkey.
Settings
Scroll to Settings and press the Select softkey.
General
Scroll to General and press the Select softkey.
DTMF
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Scroll to DTMF and activate or deactivate with the Select softkey.
➔The setting is stored.
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Changing the User PIN
You want to change the PIN used to lock/unlock your phone (see chapter "Locking
your phone", page 81 and "Unlocking your phone", page 82).
The digit combination "0000" is set as default. You can select any 2 to 8-digit combination for your new PIN.
If you have forgotten your PIN, your system administrator can reset it to the default
setting.
Notes:
• Your user PIN applies to all your phones.
• Do not confuse the User PIN with the Admin PIN (see chapter "Changing the
Admin PIN", page 92).
Press the navigation key to the right or the Menu softkey.
Settings
Scroll to Settings and press the Select softkey.
General
Scroll to General and press the Select softkey.
New user PIN
Scroll to New user PIN and press the Select softkey.
➔The display shows User PIN.
<Old PIN>
Enter the old PIN and confirm with the Ok softkey.
➔The display shows New user PIN.
<New PIN>
Enter the new PIN and confirm with the Ok softkey.
➔The display shows Confirm user PIN.
<New PIN>
Enter the new PIN a second time and confirm with the Ok softkey.
➔The new PIN is stored.
Notes:
• For each digit entered, the display shows an "*".
• You can also change the PIN with function code *47 (see "User’s Guide Function Codes" on the Aastra DocFinder).
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Changing the Admin PIN
You want for example to protect the alarm settings against unauthorized or unintentional changes.
You can define and activate an Admin PIN. This means that, if the valid Admin PIN is
not entered, you can only view the alarm settings and not modify them. As long as
you have not defined the Admin PIN all alarm settings are freely accessible, without a
PIN prompt.
If you have forgotten your Admin PIN, your system administrator can reset it.
Note:
Do not confuse the Admin PIN with the User PIN (see chapter "Changing the User
PIN", page 91).
Press the navigation key to the right or the Menu softkey.
Settings
Scroll to Settings and press the Select softkey.
General
Scroll to General and press the Select softkey.
Administration
Scroll to Administration and press the Select softkey.
New admin PIN
1. Scroll to New admin PIN and press the Select softkey.
2. Enter the PIN you want and confirm with the Ok softkey.
➔The setting is stored.
Note:
Delete the current PIN if you prefer to enter your alarm settings without the
Admin PIN.
Enter the display text for the idle state
You want to change the text displayed by your phone in the idle state.
In addition to the date and time you can enter a personal text for the text displayed in
the idle state.
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Press the navigation key to the right or the Menu softkey.
Settings
Scroll to Settings and press the Select softkey.
General
Scroll to General and press the Select softkey.
Idle text
Scroll to Idle text and press the Select softkey.
<Text>
Enter the text and confirm with the Save softkey.
➔The text is stored.
Managing communication systems
This menu allows you to specify the active system for your phone and to manage registrations to different systems. Contact your system administrator for more information.
If your phone is registered with several systems, the name of the active system is
shown on the display.
The DECT-specific information is retrievable in the DECT identities menu.
For more information on the Download server refer to chapter "Software", page 109.
Press the navigation key to the right or the Menu softkey.
Settings
Scroll to Settings and press the Select softkey.
System
Scroll to System and press the Select softkey.
System registrations
Scroll to System registrations and press the Select softkey.
New
Rename
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Registering to a new system:
Press the New softkey, enter the AC number (your system administrator will
provide you with this number) and press the Save softkey.
➔The phone searches for the system.
Renaming a system:
Scroll to the system you want and press the Rename softkey.
Enter a new number and press the Save softkey.
➔The setting is stored.
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Delete
Deleting a system:
Scroll to the system you want, press the Delete softkey and answer Ok to the
safety prompt.
➔The system is deleted.
Select
Switching system:
Scroll to the system you want and confirm with the Select softkey.
Or:
Switching the phone manually to the next available system (with 2 systems):
Press key 2 and hold it down for a moment.
Choice of available systems (with 3-4 systems): Press and hold down key 2 >
Select system.
Retrieving information on your phone
Your phone’s software-relevant data is stored in this menu.
Press the navigation key to the right or the Menu softkey.
Settings
Scroll to Settings and press the Select softkey.
General
Scroll to General and press the Select softkey.
Information
Scroll to Information and press the Select softkey.
SW version/Owner ID
Select required setting (SW version/Owner ID) auswählen.
➔The information can now be retrieved.
Or:
The software version is also available via service menu: Press and hold down
key 5 SW version.
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Protect yourself against calls
This sections explains how you can protect yourself against other users applying
telephony features on you via menu guidance or using function codes.
Activating protection against call types
You want to protect yourself against certain types of calls.
You can set the settings so that the following functions, where available in your communication system, are not allowed on your phone.
• Do not disturb: Incoming calls are automatically forwarded to a specific destination.
• Call waiting: You are already making/taking a call. You are notified by a waiting tone
and phone number or name in the display that someone else is trying to reach you.
You can either answer or reject this second call.
• Intrusion: A third participant can intrude into your active call and listen to your conversation.
• Announcement: You can address internal users directly via their loudspeaker –
where available –, without waiting for a reply (similar principle to that of an intercom system).
• Call forwarding: Incoming calls are forwarded directly to your phone.
Press the navigation key to the right or the Menu softkey.
Settings
Scroll to Settings and press the Select softkey.
Protection
Scroll to Protection and press the Select softkey.
<Protection setting>
Select the protection setting you want and activate or deactivate with the
Select softkey.
➔The setting is stored.
Note:
You can deactivate an activated protection using Menu > Activated features >
Reset.
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Managing your private contacts
This section explains how to manage your private contacts.
Creating a new contact entry
You want to store your own phone numbers. You can store your own phone numbers
as private contacts.
For each contact you have the possibility of making several call number entries (Business , Mobile , Private ). You can specify one of these numbers as the standard
call number, the one which is used whenever you do not make a particular selection.
Press the navigation key down.
Or:
The phone book is also available via the menu: Menu > Phone book.
Private contacts
Scroll to Private contacts and press the Select softkey.
New
Press the New softkey.
<Contact data>
Default
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1. Enter the user’s contact data (Name , Business , Mobile
2. Use the navigation key to scroll between the entries.
3. Confirm with the Save softkey.
➔The contact is now stored.
, Private
).
Specifying the default number:
1. Select the contact you want.
2. Use the right navigation key to open the contact and highlight the call number you want.
3. Specify the selected phone number as default number using the Default
softkey.
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Editing or deleting a contact
You want to edit a call number which you have stored in your private contacts.
Note:
You cannot modify entries in other phone books.
Press the navigation key down.
Or:
The phone book is also available via the menu: Menu > Phone book.
Private contacts
Scroll to Private contacts and press the Select softkey.
Edit
Delete
Changing an entry:
Select the entry you want and press the Edit softkey.
Modify the contact data and confirm with the Save softkey.
Deleting an entry:
Select the entry you want and press the Delete softkey.
➔The entry is now deleted.
Transferring a call number from the call list to the private contacts
You want to transfer a call number from one of the call lists to your private contacts.
You can add a phone number to an existing contact or create a new contact.
Press the navigation key to the right or the Menu softkey.
Call lists
Scroll to Call lists and press the Select softkey.
Save
Select the call list and user you want and press the Save softkey.
Add to exist.contact
New contact
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Adding to existing contact:
Press the Add to existing contact softkey, select the contact and number type
you want, and confirm with the Save softkey.
Adding new contact:
Press the Add new contact softkey, select the number type you want, and confirm with the Save softkey.
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Configuring voice mail
This section explains how to set your voice mail.
Managing personal greeting
You have the possibility to record up to two different greetings (e.g.for absence or holiday). Give each greeting the relevant name.
Depending on the system configuration a caller may or may not be able to leave a
message (for the symbols see chapter "Display symbols", page 20).
If no personal greeting is activated or if none is available, the global greeting is activated automatically, provided it has been recorded. Contact your system administrator for more information.
Press the navigation key to the right or the Menu softkey.
Voice mail > Greeting
Scroll to Voice mail >Greeting and press the Select softkey.
<Greeting>
Renaming greeting:
Select the greeting you want and press the Edit softkey.
➔Enter the appropriate name for your personal greeting.
<Greeting>
Record the greeting:
Select the greeting you want and press the Record softkey.
➔Now record your personal greeting text.
<Greeting>
Playback the greeting:
Select the greeting you want and press the Play softkey.
➔You can monitor your personal greeting text and re-record it if necessary.
<Greeting>
Selecting the greeting:
Select the greeting you want and confirm with the Ok softkey.
➔ The announcement last recorded is automatically activated.
Notes:
• To find out how to configure call forwarding to your voice mail, refer to the
chapter "Forwarding to voice mail", page 58.
• For further information on voice mail refer to the chapter "Listening to voice
message", page 59 or in the "User’s Guide Voice Mail Systems" on the Aastra
DocFinder.
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Configuring presence/presence profile
Do you want to manage your incoming calls taking your current presence status into
account (see chapter "Presence state", page 52).
You have a choice of 5 presence profiles for controlling your presence status: Available, Absent, Meeting, Busy, Not available. Presence profiles contain action commands
that are executed when the presence status is activated. This may be a call forwarding
to a voice mail and/or a predefined personal call routing.
For each of these presence profiles you can make the following settings:
• Description: Type in the text to be displayed to other users as detailed information
when they poll your presence status (e.g. “meeting until 4 pm”). You can also leave
this input field blank.
• Time/date:
Type in the time and/or date of your absence: This information is played to your
caller, providing you selected the Absence information setting for call forwarding to
voice mail. You can also leave this input field blank.
• Personal call routing: Specify the phones on which a call is to be signalled (see chapter "Activating personal call routing", page 66).
– Keep settings as is: Calls are routed according to your settings.
– Call routing ID <1...5>: Your personal call routing number.
• Call forwarding: Specify where you want a call to be forwarded to (see chapter "Forwarding calls (Call forwarding)", page 55).
– Keep settings as is: Calls are routed according to your settings.
– Call forwarding off: any configured call forwarding operation is deleted.
– User: a call is channelled to the defined forwarding destination.
– Forwarding to voice mail: a call is forwarded to voice mail. The greeting actually
played back depends on the selected voice mail greeting.
• Voice mail greeting: Activate the greeting you want.
– Keep settings as is: your currently defined greeting is used.
– Absence information: your caller is given an absence information (as well as time
and date, if this has been configured as such in the presence profile). This setting
is not available in the Available presence profile. More information can be found
in the chapter "Absence information", page 54.
– Standard greeting: the global greeting is played back to your caller.
– Personal greeting: If you renamed your personal greeting, your greeting name is
displayed here. Your caller obtains one of the personal greetings.
The time and date are never given in the global greeting and personal greetings.
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Open presence profile:
Press the navigation key to the right or the Menu softkey.
Settings
Scroll to Settings and press the Select softkey.
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Presence
Scroll to Presence and press the Select softkey.
Or:
Press the function key for Presence menu (storing function key see the chapter
"Storing a function on a key - function key", page 102).
➔Available presence profiles are displayed.
Edit
To change the presence profile:
1. Scroll to the presence profile you want and press the Edit softkey.
2. Select the setting you want and press the Edit softkey.
3. Make the setting you want and confirm with the Ok softkey.
➔Presence profile is changed.
Note:
After you have changed and saved the active presence profile you have to temporarily select another presence profile and then reactivate the presence profile you want in order to have the settings applied.
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Configuring keys
This section explains how to assign phone numbers and functions to a configurable key.
Available keys
You can select the following keys for configuration purposes:
Softkeys: You can configure 2 of the 3 softkeys; the key assignment is retrievable in
the idle position only.
You can assign each key with a specific action type so you can trigger a particular
action by simply pressing that key. Choice available:
• Number key: To store the phone number;
• Function key: Activate/deactivate or execute a function.
Store a phone number under a key – number key
You want to retrieve a frequently used phone number with a single keystroke rather
than enter it digit by digit.
On each softkey you can store one call number and the associated name. The key
automatically becomes a number key.
The system administrator can disable any possibility of modifying the configuration of
a key that has already been configured.
<long>
New
Keep the key you want pressed down for approx. 2 seconds.
Or:
The keys are also available via the menu: Menu > Settings > Keys > Softkeys.
Creating a new key assignment:
1. Press the New softkey and select Number key.
2. Enter the name and the number and confirm with the Save softkey.
➔Key assignment is stored.
Modify
Modify a key assignment:
1. Press the Modify softkey.
2. Make the changes and confirm with the Save softkey.
➔Key assignment is stored.
Delete
Deleting a key assignment:
Press the Delete softkey.
➔Key assignment is deleted.
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Storing a function on a key - function key
You want to retrieve a frequently used function - for example "call forwarding on no
reply" - using a single keystroke rather than having to enter it by hand. Usually you
assign the function so that you:
• activate the function with the first keystroke,
• and deactivate the command again with a second keystroke.
Storing a function under a key (from a predefined selection of functions):
<long>
New
Keep the key you want pressed down for approx. 2 seconds.
Or:
The keys are also available via the menu: Menu > Settings > Keys > Softkeys.
Creating a new key assignment:
1. Press the New softkey and select Function key.
2. Select the function and the setting you want and confirm with the Save softkey.
➔Key assignment is stored.
Modify
Modify a key assignment:
1. Press the Modify softkey.
2. Make the changes and confirm with the Save softkey.
➔The key assignment is now stored.
Delete
Deleting a key assignment:
Press the Delete softkey.
➔Key assignment is deleted.
Notes:
• The selection of functions can be found in the chapter "Function selection for
configurable key", page 102.
• In addition to the large number of predefined functions you can also write your
own function (see chapter "Function commands, function codes", page 105).
Function selection for configurable key
This section contains a list of all the functions you can store under a configurable key
via the menu. Contact your system administrator for more information.
More information on how to store functions under a configurable key using function
commands and function code can be found in chapter "Formulating functions",
page 105.
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Function
Description
Call Forwarding
With this function you forward incoming calls directly to a different destination. For further information refer to chapter "Forwarding calls (Call forwarding)", page 55.
Call forwarding if busy
With this function you forward incoming calls directly to a different destination if you are busy. For further information refer to chapter "Forwarding
calls (Call forwarding)", page 55.
With this function you forward incoming calls you receive on your phone to
Call Forwarding on No Reply another destination. For further information refer to chapter "Forwarding a
Call on No Reply (CFNR)", page 56.
Switch group x
This function lets you route calls and functions via switch groups. Each
switch group has three switching positions. The default position is 1.
Control output
You can control external electric equipment or installations using control
outputs. For example you can use your phone to open and close electric
gates or to switch the lights on or off throughout a building.
Welcome announcement
Announcement service for incoming internal and external calls. If you do not
answer an external call after a set delay, the user who is calling will obtain an
announcement. After the announcement the caller will then hear the ringback tone again.
Protection
This function protects you against Call Waiting and Announcement. For further information refer to chapter "Activating protection against call types",
page 95.
Remote maintenance
This function lets you set remote maintenance access to your phone on a
one-off basis of permanently.
MCID
This function lets you track and record a malicious call. For further information refer to chapter "Tracking a malicious call", page 65.
Agent
The call routing of calls in the queue can be controlled using an agent.
User group
In the user group incoming and internal calls are routed to a group of internal destinations according to a preconfigured call distribution.
Home alone
If calls to a user group can only be answered by one user, the user in question
can activate Home Alone on the user group. Then if the user is already in a
call, all subsequent internal or external calls to the user group obtain a busy
tone.
Free configurable
You can use function commands to define a function to suit your personal
requirements. A function can consist of one or more function commands,
function codes, and the phone number. You can either carry out a function
directly or store it under a key. For further information refer to chapter "Formulating functions", page 105.
CLIR
This function lets you prevent your call number from being displayed to the
caller. For further information refer to chapter "Suppressing your call number from your called party's terminal display", page 65.
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Function
Description
Deflect
This function lets you deflect an incoming call to another user. For further
information refer to chapter "Deflect a call during the ringing phase",
page 41.
Park
With this function you put your call partner on hold without using a phone
line as a result. For further information refer to chapter "Parking a call partner", page 49.
Do not disturb
With this function incoming calls are automatically forwarded to a specific
destination. For further information refer to chapter "Activating protection
against call types", page 95.
Voice mail greeting
This function allows you to activate/deactivate the greeting you want. For
further information refer to chapter "Managing personal greeting", page 98.
Ring alone
This function lets you specify which of your phones signals incoming calls
acoustically (as part of the one-number user concept). For further information refer to chapter "Activating ring alone", page 67.
Personal call routing
This function lets you specify where incoming calls are routed to (as part of
the one-number user concept). For further information refer to chapter
"Activating personal call routing", page 66.
Personal call routing menu
Menu for selecting the personal call routing. For further information refer to
chapter "Activating personal call routing", page 66.
Fast take (Pick up a Call)
You can take an incoming call or an active call from another phone to your
phone. Fast Take must be enabled. Contact your system administrator for
more information.
Presence menu
Menu for selecting a presence profile. For further information refer to chapter "Presence state", page 52.
Presence profile
This function allows you to activate/deactivate a presence profile. For further information refer to chapter "Presence state", page 52.
Call recording
This function allows you to record an active call. The recordings are stored in
your individual e-mailbox only. For further information refer to chapter
"Recording a call", page 50.
Direct response
This function allows you to set up a call connection to a patient in hands-free
mode. For further information refer to chapter "Direct response", page 74.
PIN call
Independently of the phone, you can, for a fee,
make external calls. The credit may be limited For further information refer
to chapter "PIN telephony", page 73.
PIN call rebook
You can charge the charges and call information of your outgoing
and incoming calls to certain projects
. For further information refer to chapter "PIN telephony", page 73.
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Personalizing your phone
Formulating functions
This section explains how to express and execute an individual function, for
example call forwarding, using function commands and function codes.
Function commands, function codes
You can use the predefined selection to allocate functions to a configurable key (see
chapter "Storing a function on a key - function key", page 102). You can also write your
own functions using function commands and function codes (select Free configurable
function). The function commands are listed here; the function codes can be found in
the User's Guide "User’s Guide Function Codes" on the Aastra DocFinder.
You can use function commands to define a function to suit your personal requirements. A function can consist of one or more function commands, function codes,
and the phone number.
The following function commands are available:
"I"
Seize line
"H"
Seize line in hands-free mode
"X"
Disconnect
"P"
Pause 1 second before the next operation
"N"
Use the phone number entered in call preparation
"."
Control key function (up-circuit system)
"Z"
Activate/deactivate DTMF mode
"R"
Use the phone number last dialled
"Y"
Disconnect and reseize the line
Other formulation examples:
"IR"
Seize line ("I"),
Dial phone number last dialled ("R")
"I201"
Seize line ("I") and dial phone number 201
"I*21201X"
Seize line ("I"),
activate call forwarding unconditional ("*21") to phone number 201,
disconnect ("X")
Formulating a function code and storing it under a key (example: “Activate presence status”):
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Personalizing your phone
<long>
Free configurable
Keep the key you want pressed down for approx. 2 seconds.
Or:
The keys are also available via the menu: Menu > Settings > Keys > Softkeys.
1. Function key > select functionFree configurable.
2. Type in a name: e.g. “Absent” or use a standard name.
3. Type in the first number: I*27118002311#.
I = Seize line
*27 = function code for activate presence status
1 = presence profile 1 (absent)
1800 / 2311 = time and date until which you are absent
4. Type in the second number: I#27.
I = Seize line
#27 = function code for deactivate presence status
5. Press the Save softkey.
➔Key assignment is stored.
Notes:
• Text mode has to be activated before you can enter function commands.
• Functions that are not available via the menu can be activated using function
codes (see "User’s Guide Function Codes" on the Aastra DocFinder).
• You can only activate certain function codes if the same function cannot be
obtained via the menu.
• The availability of certain function code may be restricted depending on the system and software version.
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Installation and first-time operation
These sections explain the setup options available with your phone.
Equipment provided. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Connecting a cordless phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Carry clip or swivel clip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Carry strap . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Logging your phone on. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
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Installation and first-time operation
Equipment provided
Cordless phone
Standard battery
Quick User's Guide and safety
information
Screwed-on belt
Charging unit and plug-in power
supply unit with country-specific adapters
Options
Carry strap
108
Swivel belt clip
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Installation and first-time operation
Connecting a cordless phone
Connecting the charging unit
The phone can be operated without modifying the charging unit.
1. Plug the cable connector into the socket on the underside of the charging unit.
2. Feed the cable through the strain relief provided.
3. Plug the plug-in power adapter into an available socket outlet.
Note:
The plug designs vary from country to country.
Power supply / Plug-in power supply unit
The power supply unit is rated for 100 V to 240 V AC (50-60 Hz). It is supplied with four
interchangeable adapters, which means it can be used more or less worldwide. Where
necessary, fit the standard adapter head for your country to the power supply unit. As
the plug-in power supply unit comes in two variants, the assembly differs slightly:
• Variant 1: Set the switch on the power supply unit to OPEN and slide the existing
adapter head upwards and out. Next fit the new adapter head to the power supply
unit and lock it into place using the switch (LOCK).
• Variant 2: First remove any adapter head that may already be fitted by pressing
OPEN. Next fit the new adapter head onto the power supply unit at a slight angle
with the end marked TOP at the top. Press it down until it clicks into place.
Note:
The charging unit and plug-in power supply vary from country to country.
Software
New phone software can simply be updated during operation using automatic firmware updates, reducing maintenance costs as a result.
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Installation and first-time operation
Battery
Take also note of the safety information on handling the battery set out in chapter "Dealing with batteries", page 7.
Inserting the battery
1. Push the battery cover downwards until it is released from the lock, then take it off.
2. Insert the battery with the contacts downwards.
3. Replace the battery cover and push it upwards until it locks.
Charging the battery
The batteries are supplied uncharged. To charge the batteries, place the phone in the
charging unit.
It is only after the battery has been charged for the first time that your phone is ready
for use, that calls can be answered and that you can make calls from the phone.
Notes:
• It takes several charging cycles before a new battery reaches full capacity.
• The technical data can be found in the chapter "Technical data", page 116.
• The descriptions of the display symbols can be found in the chapter "Display symbols", page 20.
• Poor radio links (sizeable distance to the system’s radio station) will reduce the
phone’s standby and talk times. The standby and talk times are also reduced by
high loudspeaker, ring tone volumes or frequently used keypad and display backlighting.
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Installation and first-time operation
Carry clip or swivel clip
Fitting / removing the carry clip or swivel clip
The carry clip supplied with the phone is placed on the two openings at the top end
of the phone and pressed in until it snaps into place. To remove the carry clip, press
the small recesses on the edge of the strap and gently pull the strap apart.
The phone can also be equipped with a swivel clip accessory. The holding clip is also
placed on the two openings at the top end of the phone and pressed in until it snaps
into place. Next slide the clip onto the prominent button. To release the phone from
the clip, press the upper button.
Carry strap
Securing the carry strap
The top part of the carry clip has two openings. You can feed the bottom end of the
carry strap through these openings (detach the carry clip first before fitting the strap).
Carry straps are optionally available.
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Installation and first-time operation
Logging your phone on
Registering your phone on the system
Your system administrator has to prepare the system before you can log on your
phone.
Your phone can be operated on a maximum of 4 different communication systems. To
do so, it must be registered on each system. As a rule your phone is registered with
the communication system by your system administrator. Contact your system
administrator for more information.
Once the phone is registered with one or more communication systems, you can
make and receive phone calls (see also chapter "Managing communication systems",
page 93).
Registration
A registration is stored on the phone for each communication system with which your
phone is registered. A registration entry contains, among others, a system name (e.g.
A,B,C).
If your phone is registered with several systems, the name of the active system is
shown on the display.
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Further information
The following sections contain more useful information about your phone.
Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Communication system and software versions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Technical data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
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Further information
Troubleshooting
This section contains a few tips on how to operate your phone if you encounter
any problems.
Malfunctions
Display reads: "System overload"
At the moment no connection can be set up via the current system base. The phone is trying to set up
a better radio connection with the same or a different system base. This message appears in standby
mode only.
Display reads: "No system"
You have moved out of the coverage area; the radio connection is interrupted. Move closer to a radio
station.
Leaving the coverage area
You are outside the coverage range. You can set the phone so that you receive a warning signal if you
leave the coverage area (see chapter "Activating range alarm and system busy beep", page 82).
Display is working, but connection is not possible
Your phone may be locked. Unlock your phone (see chapter "Locking/unlocking the keypad", page 80).
Freely configurable keys cannot be configured
The configuration may be locked. Unlock your phone (see chapter "Unlocking your phone", page 82).
The key for a reconfiguration may be locked in the system. Contact your system administrator for more
information.
Display brightness insufficient
The setting for the display’s brightness is unsuitable. Change the setting (see chapter "Setting the display", page 85).
Impaired sound quality during hands-free operation
The sound quality can be affected if the volume is too loud – turn down the volume. If the sound quality
fluctuates, contact your system administrator.
Phone calls can be made, but no names are displayed; the key configuration is missing, and the
phone does not respond to function commands
Restricted mode following a software update without update licence.
Note:
For all other messages, faults and questions you may have, contact your system administrator.
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Further information
Communication system and software versions
You want to activate a feature described in these Instructions but the system will
not let you.
Some communication systems or software versions do not support all the features.
The corresponding text sections are identified by a letter inside square brackets [a].
The list below indicates which system versions support the relevant features. Contact
your system administrator for more information.
[a]
R1.2
R2.0
R3.0
X
X
X
X
X
[b]
[c]
X
[d]
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Further information
Technical data
Operation
Standards
DECT, GAP
DECT encryption
supported
Frequency range
1880 MHz to 1900 MHz
Transmitted power
10 mW (average power per channel)
Range
• up to 300 m outdoors
• up to 50 m in indoors
Interfaces
Headset
2.5 mm jack
Battery charge and usage times
Battery capacity
Standard battery: 850 mAh lithium ion
Operating time, talk time
up to 12 hours
Operating time, standby
up to 100 hours
Charging time in the charging unit
2 hours for fully charged state
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Further information
Ambient conditions
Operating temperature
5 C° to 40°C
Storage temperature
-5 C° to +45°C
Class of protection
IP 50 (dust-proof )
Drop resistance
1.5 m on concrete without damage
Noise
Ambient noise filter for loud environments
Hands-free
Half-duplex hands-free operation
Dimensions, weight and surface finish
Cordless phone with battery
Length x Width x Depth: 135 x 49 x 22.5 mm
120 g
Charging unit without plug-in power supply
Length x Width x Depth: 76 x 75 x 24 mm
40 g
Power supply
ID: 23-00-1061-00 or 23-00-1089-00
ID: 23-00-1089-00
Surface finish (sides and front)
Silicone treated
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Index
A
Brokering ..........................................................................47
Aastra Alarm Server .......................................................74
Absence information ....................................................54
Accessories (Safety information) ................................ 7
Actions following an alarm ........................................63
Alarm:
Range alarm ..............................................................82
Server alarm ..............................................................83
Alpha search ....................................................................37
Ambient conditions (Safety information) ............... 6
Announcement:
Protection setting ...................................................95
receiving .....................................................................45
starting ........................................................................44
Answering:
a call ..................................................................... 24, 36
Appointment call:
acknowledging ........................................................63
LED ...............................................................................86
ring melody ...............................................................87
Asterisk key ......................................................................19
Attention tone:
Tone .............................................................................87
volume ........................................................................87
Audio profile:
activating ...................................................................88
setting up ...................................................................87
Auto answer .....................................................................87
Availability of telephone connections
(Safety information) ........................................................ 6
Available keys ............................................................... 101
C
B
Baby surveillance ...........................................................68
Backlight ...........................................................................85
Battery:
Battery warning .......................................................87
Charge and usage times .................................... 116
charge level ...............................................................20
Charging .................................................................. 110
Handling ....................................................................... 7
Inserting the battery ........................................... 110
118
Call duration ....................................................................24
Call forwarding :
Protection setting ...................................................95
Call Forwarding on No Reply .....................................56
Call forwarding:
to text message .......................................................58
to user .........................................................................55
to user (Forwarding on no reply) ......................56
to voice mail ..............................................................57
Call key ...............................................................................18
Call list ........................................................................ 38, 39
Call number:
storing under a key ............................................. 101
transferring from the call list
to the private contacts ..........................................97
Call routing .......................................................................66
Call waiting:
answering ..................................................................43
on an internal user ..................................................42
Protection setting ...................................................95
Call:
deflecting ...................................................................41
picking up ..................................................................62
recording ....................................................................50
rejecting .....................................................................42
Callback:
answering ..................................................................41
requesting .................................................................40
Changing the PIN:
Admin PIN ..................................................................92
Personal PIN ..............................................................91
Charges ..............................................................................24
CLIP .....................................................................................65
CLIR .....................................................................................65
Colour scheme ................................................................85
Communication system:
managing ...................................................................93
Version ..................................................................... 115
Conference call ...............................................................47
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Configuring keys ......................................................... 101
Configuring presence profile ....................................99
Configuring the DTMF mode ....................................90
Configuring voice mail ................................................98
Confirmation tone .........................................................87
Connect .............................................................................48
Connecting the charging unit ................................ 109
Connecting:a headset ..................................................89
Contact:Creating a new contact entry ...................96
Contact:deleting ............................................................97
Contact:editing ...............................................................97
Contact:Managing your private contacts .............96
Cordless phone:
configuring functions ............................................79
connecting ............................................................. 109
logging on/off ..........................................................84
switching on/off ......................................................79
Correcting your input ...................................................31
Correction key .................................................................18
Cost control (Safety information) .............................. 6
D
Data protection ..............................................................11
Deflect ................................................................................41
Delivery:
content .................................................................... 108
Options .................................................................... 108
Dialling by name .................................................... 36, 37
Dialling:
by name ......................................................................36
from private contacts ............................................38
from the call list of answered calls ....................39
from the call list of unanswered calls ..............38
from the phone book ............................................37
with redial .......................................................... 25, 39
with softkey ...............................................................40
with the phone number .......................................25
Digit keys ..........................................................................30
Dimensions ................................................................... 117
Direct call answer ...........................................................84
Direct response ...............................................................74
Discreet ring ....................................................................87
Display ...............................................................................85
Display symbols ..............................................................20
Display:
radio connection .....................................................20
Settings .......................................................................85
Disposal (Safety information) ...................................... 7
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Do not disturb .................................................................95
Document designation ...............................................15
Document information ................................................15
E
End key ..............................................................................19
Ending:
a call .............................................................................24
Enquiry call during a call .............................................46
Enter letters .....................................................................31
Enter the display text for the idle state ..................92
Enters digits .....................................................................30
Exclusion of liability ......................................................10
External ring ....................................................................87
F
Firmware update ........................................................ 109
First-time operation ................................................... 107
Fitting / removing the carry clip ............................ 111
Fitting / removing the swivel clip ......................... 111
Font .....................................................................................85
Font size ............................................................................85
Forwarding:
to text message .......................................................58
to user .........................................................................55
to voice mail .............................................................57
Foxkey ................................................................................18
Free seating .....................................................................71
Function codes ............................................................ 105
Function commands ................................................. 105
Function key ................................................................. 102
Function selection:
for configurable key ............................................ 102
Function:
Activatedeactivate .................................................33
and purpose ................................................................ 8
storing under a key ............................................. 102
Functions:
formulating ............................................................ 105
H
Hands-free ........................................................................26
Hands-free mode and Ringing tone
(Safety information) ........................................................ 6
Hash key ............................................................................19
Headset:activating headset mode ..........................89
Hotline ...............................................................................72
Hotline alarm ...................................................................76
119
I
Muting the microphone ..............................................26
Installation ..................................................................... 107
Intercom ............................................................................45
Interfaces ....................................................................... 116
Internal ring .....................................................................87
Intrusion ............................................................................95
N
K
Key block ...........................................................................19
Key legend ........................................................................17
Keypad ...............................................................................80
L
Language ..........................................................................90
LED indicator ....................................................17, 34, 86
LED indicator:
signals .........................................................................34
LED:
Legend ........................................................................17
Setting the LED indicator .....................................86
Limited Warranty (Australia only) ............................12
Linking the charging contact
to direct call answer ......................................................84
Listening in .......................................................................11
Lock:
Phone ..........................................................................81
Locking:
the keypad .................................................................80
Loud environment .........................................................87
Loudspeaker key ............................................................18
Navigation key ........................................................ 18, 32
Number key .................................................................. 101
O
One number user concept ........................................... 8
OpenCount ......................................................................73
Operating elements ......................................................17
Operation ....................................................................... 116
P
Parking a call partner ....................................................49
Personal call routing .....................................................66
Phone book ......................................................................37
Phone software ........................................................... 109
PIN telephony .................................................................73
Plug-in power adapter .............................................. 109
Power supply ................................................................ 109
Presence state .................................................................52
Presence:
configuring ................................................................99
organizing .................................................................52
Private call with PIN ......................................................45
Product information ....................................................... 8
Progressive ring tone ...................................................87
Protect yourself against calls .....................................95
Protection .........................................................................95
Q
M
Quickdial ...........................................................................36
Mains power (Safety information) ............................. 6
Maintenance (Safety information) ............................. 6
Making a call:
in hands-free mode ................................................26
on a third-party phone ..........................................64
using a headset ........................................................27
with supplementary features .............................35
Making:
a call .............................................................................36
Malfunctions ................................................................. 114
Managing personal greeting .....................................98
MCID ...................................................................................65
Medical equipment (Safety information) ................ 6
Menu-guided navigation ............................................32
Moving the cursor .........................................................31
R
120
Range alarm .....................................................................82
Record malicious call ....................................................65
Recording .........................................................................11
Redial .......................................................................... 25, 39
Registering your phone on the system .............. 112
Registration ................................................................... 112
Reject ..................................................................................42
Remote control ...............................................................77
Resetting activated features ......................................33
Retrieving phone information ..................................94
Ring alone .........................................................................67
Ring melody .....................................................................87
Ring volume .....................................................................87
Risk of explosion (Safety information) ..................... 6
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Room monitoring:
Activating/deactivating ........................................68
Active room monitoring .......................................68
One-way connection .............................................68
Passive room monitoring .....................................69
Two-way connection .............................................68
S
Safety information ........................................................... 6
Securing the carry strap ........................................... 111
Set the ringing volume ................................................86
Setting :
the display .................................................................85
Setting the server alarm ..............................................83
Side keys ...........................................................................17
Signals ................................................................................34
Silent intrusion ................................................................70
Softkey:
Key ................................................................................18
using ............................................................................29
Software version ......................................................... 115
Suppress ring tone ........................................................87
Suppressing your call number ..................................65
Surface ............................................................................ 117
System busy beep .........................................................82
System registrations .....................................................93
V
Voice message:
playing ........................................................................59
Voice messages:
deflecting ...................................................................60
Volume:
setting the audio profile .......................................87
setting the volume during the call ...................86
W
Weight ............................................................................ 117
T
Technical data .............................................................. 116
Text message:
reading ........................................................................61
sending .......................................................................60
Text mode ........................................................................31
Third-party phone .........................................................64
Tracking .............................................................................65
Trademarks ......................................................................10
Transferring a call partner ..........................................48
Troubleshooting ......................................................... 114
U
Undoing actions .............................................................33
Unlock:
Phone ..........................................................................82
Unlocking:
the keypad .................................................................80
Upper and lower case ..................................................31
User information .............................................................. 9
Using the display and operating elements ..........28
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Conformity
Aastra Telecom Schweiz AG hereby declares that
• the Aastra 400 products conform to the basic
requirements and other relevant stipulations of
Directive1999/5/EC.
• all our products are manufactured in conformity
with RoHS (2011/65/EU).
The product-specific declarations of conformity
can be found on the Aastra DocFinder:
www.aastra.com/docfinder.
Exclusion of liability
Aastra® is a registered trademark of Aastra Technologies Limited. Technical modifications and
product availability subject to change without
notice.
Copyright © 2013 Aastra Technologies Limited
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