Front Hub Motor System for Roller Brake

EN
CUSTOMER MANUAL
Front Hub Motor System
for Roller Brake
Original instruction manual
Read carefully before use. Keep for later reference.
BF-CM-S-F02-EN-PRINT A/0 , June 2017
CONTENT
CONTENT
1 Important Notice
2 Introduction
2.1 Overview
3 Safety Instructions
3.1 General information
2
6.4 Items to be shown on the Display
3
6.5 Usual operation
18
19
3
6.5.1 Power ON / OFF
19
4
6.5.2Push-assistance
19
4
6.5.3 Light ON / OFF button
20
3.2 For your safety
4
6.5.4 PAS level selection
20
3.3 Installation and Maintenance
5
6.5.5 Clearing your Trip Distance
20
3.4 Safety Precautions
5
6.5.6 Clearing the Max speed,Average Speed and trip time
3.5 Quick Start
6
3.6 Before the first ride
6
6.5.7 Battery Indicator
6.6 Primary Settings
20
20
20
3.7 Before each ride
6
3.8 Legal Regulations
7
6.6.1 Unit Conversion "km / mile"
20
8
6.6.2 Backlight Contrast Settings
21
4 Electronic Components
8
6.6.3 Automatic Power-Off settings
21
9
6.6.4 Error Code Indication
22
9
6.6.5 Error Code Review
22
4.2.2Notification
10
6.6.6 Exit settings
22
4.2.3Caution
11
6.7 Error code definition
23
12
7 Maintenance and repairs
24
4.1 Important Instructions
4.2 Batteries
4.2.1 User Instructions
4.2.4Specifications
7.1 Installation and removal of the front wheel with motor 24
4.3 Charger
12
4.4 Hub motor
13
7.2 Storing the battery
25
14
7.3 Battery wear
26
14
8 Customer service
27
5.2 Removing the battery
14
9 Transporting the Pedelec
28
5.3 LED capacity and state of charge indication 14
9.1 By car
28
5.4 Charging the battery
15
9.2 By public transport
28
5.5 Switching the electrical system on and off
17
9.3 By airplane
28
5 Operation
5.1 Installing the battery
6 Displays and Settings
18
10 Disposal considerations
6.1 Display C13.UART
18
11 Specifications
30
6.2 Specifications and Parameters
18
12 After-Sales and Warranty Policy
32
6.3 Functional Overview
18
Imprint
33
CUSTOMER MANUAL FRONT HUB MOTOR SYSTEM
29
1
1 IMPORTANT NOTICE
This operating manual contains various points
and pointers, providing important information
about your new pedelec and how to use it,
referring to possible damage to property and the
environment, and warning against potential falls
and serious damage, including physical injury. It
is also essential that you comply with the correct
torque in order to prevent components from
coming loose or breaking. Make sure to read all
the documentation supplied.
•• This symbol signifies a risk that the danger
described may occur.
•• Warning texts are always displayed against a
gray background.
The warnings break down as follows:
Information: This symbol provides information
about how to use the product or highlights
specific parts of the operating manual that are
particularly important.
Important bolted connection! Please adhere
to the exact recommended torque when
tightening this connection. The correct
mounting torque is either displayed on the
component or listed in the “Bolted connections”
section (page 29). A torque wrench must be
used to achieve the precise torque prescribed. If
you do not own a torque wrench, then you
should leave this work up to a specialist retailer.
Parts connected using an incorrect torque may
fall off or break. This can result in serious
accidents.
Operating Instructions. Make sure to read all
the installation manuals delivered with the
product. If you have doubts concerning any part
of the manual, do not install the product
yourself. Please consult the local sales office or a
pedelec dealer for help.
Warning: This symbol is used to warn users
against improper use that could result in
damage to property or the environment.
Danger: This symbol indicates possible dangers
to your health and/or even life that may arise if
specific actions are not undertaken or
corresponding regulations adhered to.
2
CUSTOMER MANUAL FRONT HUB MOTOR SYSTEM Introduction
2 INTRODUCTION
This part of the operating instructions gives
you specific information on how to handle the
electrical drive unit components and how to
drive a Pedelec. For general information, e. g. for
pedelec technology, please refer to the enclosed
instructions.
Before getting started, carefully read these
operating instructions and the general pedelec
operating instructions. The manufacturer accepts no liability for damages resulting from
non-compliance with these instructions. Your
Pedelec must only be used in accordance with
its intended use. This is described in the pedelec
technology manual.
Any other use may lead to technical failures and
accidents. Liability for defects and warranty will
be void in case of improper use.
2.1 Overview
E
F
C
D
G
A
B
A
A. Hub motor
B. PAS sensor
C. Rear lamp
D. Front lamp
E.Display HMI
F.Battery
E
G.Controller
F
CUSTOMER MANUAL FRONT HUB MOTOR SYSTEM
3
3 SAFETY INSTRUCTIONS
3.1 General information
3.2 For your safety
Please ensure you read the chapters “Before the
first ride” and “Before each ride” before using
the pedelec for the first time.
•• If you lend your pedelec to a third party,
please give them this operating manual
along with the pedelec.
•• Check that all quick releases are safe and
secure every time you ride, and after your
pedelec has been left unused, even for a
short period of time. Regularly check that all
bolts and components are secure.
•• Never ride with your hands off the handlebars, except when signaling a change of
direction.
When using this product, be sure to follow the
instructions given in the user manual.
•• It is recommended that you only use genuine BAFANG parts.
•• The pedelec may suddenly fall over and
serious injury may occur if nuts and bolts are
left loosened, or the product is damaged or
improperly adjusted.
•• When performing maintenance operations
(replacing parts, for example), be sure to
wear goggles to protect your eyes.
•• Please refer to the manuals provided along
with the product for information uncovered
by this manual.
Always apply the Pedelec’s brakes before
placing your foot on the pedal. The motor will
drive forward as soon as you push down the
pedal. This force may be unfamiliar and can lead
to falls, danger or even traffic accidents, which
could result in injury.
•• Do not pay too much attention to the cycle
display while riding, otherwise you may fall
off the pedelec.
•• Check that the wheels are securely attached
to the pedelec before you start riding. If
the wheels are not securely installed, the
pedelec may fall over and serious injury may
result.
•• When riding a pedal-assisted electric pedelec, make sure that you are fully familiar
with the starting characteristics of the
pedelec before riding it. If the pedelec starts
off suddenly, accidents may occur.
•• Make sure the pedelec's lights are on before
riding at night.
•• It is vital that all bolted connections on the
pedelec have the correct torque in order
to ensure that they are secure. An incorrect torque can damage the screw, nut or
component. Always use a torque spanner
to tighten screw joints. You are not able to
correctly tighten these bolted connections
without this specialist tool!
•• After reading the user manual carefully, keep
it in a safe place for later reference.
4
CUSTOMER MANUAL FRONT HUB MOTOR SYSTEM Safety Instructions
3.3 Installation and
Maintenance
It is vital that all bolted connections on the
pedelec have the correct torque in order to
ensure that they are secure. An incorrect torque
can damage the screw, nut or component.
Always use a torque spanner to tighten screw
joints. You are not able to correctly tighten these
bolted connections without this specialist tool!
Before performing any kind of work on your
Pedelec, turn off the electric motor unit and
remove the battery. Not doing so may result in
serious injury and/or electric shock.
The frequency of maintenance will vary
depending on riding conditions. Periodically
clean the chain using an appropriate chain
cleaner. Do not use alkaline or acidic cleaning
agents to remove rust under any circumstances.
If such cleaning agents are used, they may
damage the chain and serious injury may result.
3.4 Safety Precautions
•• Please follow the instructions given in the
user manuals for your riding safety.
•• Regularly examine the battery and the
charger for damage, especially the cable,
plug and casing. If the battery or charger is
damaged, it must not be used until it has
been repaired.
•• Please follow the guidance given by
the safety supervisor or the instructions
indicated in the manual when using the
product. This product is not intended for use
by persons (including children) with reduced
physical, sensory or mental capabilities, or
lacking the required experience and knowledge, unless supervised or having received
instructions concerning use of the product
by a person responsible for their safety.
•• Do not allow children to play near the
product.
•• Should you encounter any errors or problems, consult your nearest dealer.
•• Do not modify the system yourself. Doing
so may be considered illegal or cause the
system to malfunction.
•• For information on product installation and
adjustments, please consult with your dealer.
•• The product is designed to be fully waterproof so as to withstand wet weather riding
conditions. However, do not deliberately
immerse it in water.
•• Do not clean the pedelec using a high-pressure cleaner. If water gets into any of the
components, operating problems or rusting
may result.
•• When shipping the product on a high-speed
vehicle exposed to rain, remove the battery
and put it in a safe place to stop it from
getting wet.
•• Handle the product carefully, and avoid
subjecting it to any strong impacts.
•• Key important information may also be
found on the product labels.
•• When buying a spare key for the battery, be
sure to provide the number on the battery
key. Please keep the number in your mind or
your notebook.
•• Use a wrung-out damp cloth to clean the
battery casing.
•• For any questions regarding maintenance
and use of the product, please contact the
dealer where you bought the product.
CUSTOMER MANUAL FRONT HUB MOTOR SYSTEM
5
•• Natural wear and tear due to normal use
and aging is not within our scope of our
quality warranty.
•• Please contact your dealer for software
updates (if applicable).
•• Please get to know the pedelec on a safe
piece of land before setting off on your first
ride!
Please ensure that your pedelec is ready for use
and is adjusted to your body:
•• Set the position and fixture of the seat and
handlebars.
3.5 Quick Start
•• Check the assembly and settings of the
brakes.
In this section, you will find important
information and instructions that will enable
you to safely use your Pedelec as quickly as
possible.
•• Secure the wheels into the frame and fork.
•• Charge the battery until it is fully charged.
•• Ensure that the battery is sitting securely in
its place.
•• Read all safety instructions.
•• Fully charge the battery pack.
•• If necessary: Insert the battery.
3.7 Before each ride
•• Lock the battery.
•• Activate the system using the LED button on
the battery.
•• Press the “ ” button on the display: the
system will turn ON.
•• Select the support level via the control unit.
→ The Pedelec is now ready for operation.
3.6 Before the first ride
Practice operating and riding your Pedelec in a
calm and safe place before you take to public
roads.
6
Please also consult the additional operating
manuals, issued by the individual component
manufacturers and which were supplied with
your pedelec or are available online. Your
specialist pedelec retailer will be happy to
answer any further questions you may have
after reading this manual.
If you are unsure as to whether your pedelec is in
sound technical condition, take it to a specialist
retailer to be checked instead of riding it.
If you are unsure as to whether your
pedelec is in sound technical condition,
take it to a specialist retailer to be checked
instead of riding it.
The frame, fork, suspension components
and other parts relevant to your safety
such as brakes and wheels are subject to
heavy wear, which can impact the
operating safety of these parts.
If you use parts for longer than their
intended lifetime, these can fail without
warning, which can in turn lead to falls
and serious injury.
CUSTOMER MANUAL FRONT HUB MOTOR SYSTEM Safety Instructions
Before every ride, please check that:
3.8 Legal Regulations
•• The lights and bell are working and are
safely secured.
•• The brakes are working safely and are properly secured. •• The cables and fittings are not leaking if you
have a model with hydraulic brakes. •• The tires are free of foreign objects and
damage, and the rims are not damaged and
run true, particularly after riding off-road.
•• The tires have a sufficient tread depth.
•• The suspension components are working
properly and are safely secured.
•• All bolts, nuts and quick releases are tightly
fastened.
•• There are no deformations or cracks in the
frame and fork.
•• The handlebars, stem, seat post and seat are
all correctly and securely fastened and are
set in the right position.
Please stay informed about the national
regulations applicable in your specific country.
Before riding your Pedelec on public roads, read
up on the national regulations applicable in your
specific country. This section provides information on how the pedelec must be equipped to be
allowed on public roads.
It includes information on:
•• Which light systems have to be installed or
carried with you?
•• Which brakes must the Pedelec be equipped
with?
•• There may also be age restrictions that apply
to riding in specific areas.
•• For example, the issue of children riding on
public roads is addressed here.
•• If there is an obligation to wear a helmet, it
is stated here.
•• The seat post and seat are secure Try turning
the seat or pulling it upwards or downwards. They should not move.
•• If you are using clipless/magnetic pedals,
please check that they are working properly. The pedals should release easily and
smoothly.
•• Make sure that the battery is sitting securely
in its place.
•• Make sure that the battery is sufficiently
charged for your trip.
•• Check that the quick releases are fastened
and secured each time your pedelec has
been left unattended – even if it is for just a
short time.
CUSTOMER MANUAL FRONT HUB MOTOR SYSTEM
7
4 ELECTRONIC COMPONENTS
In order to prevent a malfunction, the following
instructions should be observed:
•• Operating Temperature: -15 – 60 °C
•• Storage Temperature: -20 – 35 °C
•• Storage Humidity: 30 % – 70 %
4.1 Important Instructions
The electrical system of your Pedelec is very
powerful. If you notice any damage to the
electrical system, remove the battery
immediately. After a fall or accident, live
components may be exposed. If you have a
question or problem, please contact your dealer.
be voided. If non-original or incorrect spare parts
are used, the pedelec may not function correctly.
In the event of a defect, contact an authorized
dealer who carries out repairs with original spare
parts only.
Improper operation of the drive system and
changes made to the battery, charger or drive
may result in injury or costly damage. In this
case, the manufacturer declines any liability for
the damage incurred. Changes to the electrical
system may result in criminal prosecution. This
may be the case if the maximum supported
speed is modified.
A lack of expertise can lead to serious accidents.
Before performing any work on your
Pedelec, disconnect the electrical system
and remove the battery.
Do not clean the Pedelec with a steam jet,
high-pressure cleaner or water hose. Water may
seep into the electrics or drive and destroy the
equipment.
The operating temperature should be between
-15°C and +60 °C. The recommended storage
temperature is between -20 °C and +35 °C
Only perform operations described in this
manual. Do not interfere with or modify the
system. No modules may be disassembled or
opened. If in doubt, always contact a specialist
dealer.
Replace parts that are defective or worn, such
as the battery, charger, cable, with original spare
parts produced by the manufacturer or parts
recommended by the manufacturer. Otherwise,
the warranty and/or manufacturer's warranty will
8
CUSTOMER MANUAL FRONT HUB MOTOR SYSTEM Electronic Components
4.2 Batteries
4.2.1 User Instructions
Please read the battery instructions and the
battery label before use.
Your Pedelec can be supplied with three
different types of batteries. Detailed
specifications can be found in the table below.
Model numbers: BT C01.340.UART, BT C01.450.
UART
Risk of fire or explosion if battery is used with an
incompatible system.
Do not open, disassemble or pierce battery due
to risk of short circuit , fire or explosion.
In case of drop, shock or similar event, do not
continue to use battery and return immediately
for examination.
Only use the original charger as supplied with
battery due to risk of fire or explosion.
Disposal of used batteries should follow locally
enforced regulations.
Please carefully read manual before use.
•• The battery is not shipped fully charged.
Recharge the battery completely before the
first use and before storing.
•• After the first three charging cycles, fully
charge the battery. This will give you the
full capacity of your battery. If the battery is
continuously discharged during later use, its
service life will be considerably reduced.
•• In normal operating conditions, partial
charges will increase the battery life. Never
leave your battery completely empty, and
recharge it even after a short period of use.
CUSTOMER MANUAL FRONT HUB MOTOR SYSTEM
9
•• Do not charge the battery for longer than
the charging time listed in the Specification
table.
4.2.2 Notification
•• The battery should not be left in direct sunlight so as to avoid over-heating, distortion,
smoking or weakening its performance and
product life.
•• Do not bring electrical contacts together.
Do not destroy or disassemble the battery
yourself. Do not store or use the battery in
humid places so as to avoid any danger.
•• The battery should always be kept away
from children. Do not allow children to
remove the battery from the pedelec or the
charger, or to play with it.
•• When disposing of battery, ensure you
respect regulations. Do not immerse in fire
or water.
•• Do not allow the battery to leak on skin or
clothes.
A special charger provided by BAFANG must be
used to charge these batteries.
•• When in use, the battery should be kept
away from heat sources, high voltage power
supplies and children.
•• Do not drop the battery.
•• When storing the battery for a long period,
make sure it is charged to at least half its
capacity, and charge it again three months
later. Do not wrap it with conductive material, as to do so will cause damage due to
direct contact between the metal and the
battery. Store the battery in a dry place.
•• Keep the battery out of the reach of children, and especially ensure they do not bite
or swallow the battery.
•• If the battery appears to be in an unusual
condition, seems dirty or presents a strange
odor, do not use. Faulty batteries should be
returned to the vendor.
•• If touched, rinse off with clean water to
avoid skin discomfort.
•• If the battery is used in any other technical
environment, please contact your manufacturer for details on how to get the best
performance, as well as information on its
maximum current and fast charge conditions
and any special applications.
•• Do not microwave or use in any other cooking appliance.
•• Distance the battery from cell phones or
chargers if it is hot to the touch, leaking or
odorous, and dispose of it. Faulty batteries
will cause over-heating, smoking or burning.
•• Do not touch a leaking battery. Leaking
electrolytes can cause skin discomfort. If
this battery acid comes into contact with
the eyes, do not rub and immediately rinse
with clean water then go to hospital for
treatment.
•• Note: If the battery is completely discharged,
charge it as soon as possible. Leaving the
battery uncharged for long periods of time
will damage its capacity.
10
CUSTOMER MANUAL FRONT HUB MOTOR SYSTEM Electronic Components
4.2.3 Caution
Do not disassemble the battery.
The battery contains protective components
and will internally short-circuit to avoid danger.
Mishandling, such as improper disassembly, may
destroy its protective functions and cause it to
overheat, smoke, distort or burn.
Do not intentionally short-circuit the
battery.
Do not touch or connect the plus and
minus contact with metal. Do not allow
the battery to come into contact with
metal elements in storage or in use. If the
battery is short-circuited, its current will be
magnified, which will cause damage and
make the battery over-heat, smoke,
distort or burn.
Do not heat or burn the battery.
Heating or burning the battery will cause
the isolated elements in the battery to
dissolve, the protective function to stop or
the electrode to burn or over-heat, which
in turn may cause the battery itself to
over-heat, smoke, distort or burn.
Avoid using the battery near a heat
source.
Do not use the battery near a fire or stove,
or at over 60 °C, as over-heating will
cause the battery to internally short-circuit
and make it over-heat, smoke, distort or
burn.
CUSTOMER MANUAL FRONT HUB MOTOR SYSTEM
Avoid charging near exposed flames
or in direct sunlight.
Doing so may cause the internal
protection function to short-circuit and
lead to abnormal chemical reactions or
functional faults, which will lead to
over-heating, smoking, distortion or
burning.
Do not damage the battery.
Do not allow the battery to be gouged,
forged or dropped, as this may cause it to
over-heat, distort, smoke or burn, and
result in danger for the user.
Do not directly weld on the battery.
Any application of heat will cause the
isolated elements to dissolve within the
battery which will affect its protective
function and life cycle, as it will over-heat,
distort, smoke or burn.
Do not charge directly off the power
socket or a car cigarette lighter.
High voltage and amplified current will
damage the battery and reduce its life
cycle, as it will over-heat, distort, smoke
or burn.
11
4.2.4 Specifications
Basic settings
BT C01.340.UART
BT C01.450.UART
Power
340 Wh
450 Wh
Charging time
4.5 h with a 2A Charger
6.5 h with a 2A Charger
Operating Temperature during
Charging
0° – 45 °C
0° – 45 °C
Discharge
-20° – 60 °C
-20° – 60 °C
Storage (At 35% SOC
,-10° – 35 °C)
6 Months
6 Months
Riding Distance
Min. 35 km
Min. 50 km
Position
Carrier
Carrier
Dimensions (L * W * H)
408*123*70 mm
408*123*70 mm
Weight
3 KG
3.5 KG
Charger
Special 5P charger
Special 5P charger
Certification
CE/UN38.3
CE/UN38.3
Warranty
24 months *
24 months *
* from the date of sale, check your bicycle brand warranty papers for the specific details.
4.3 Charger
Please read the charger instructions and the
charger label before use.
12
CUSTOMER MANUAL FRONT HUB MOTOR SYSTEM Electronic Components
•• When you clean the charger, unplug it from
the electrical socket first.
•• When charging takes longer than shown in
the specifications table, stop charging.
•• After charging, remove the battery from the
charger and unplug the charger.
4.4 Hub motor
Your Pedelec is equipped with a 250 Watt
front-wheel electric motor, which also forms the
hub of the front wheel.
Charger
The charger is specially designed for charging
lithium-ion batteries. It is equipped with an integrated fuse and protection against overcharging.
Keep the charger away from children and
animals. Small children and animals may
damage the cable while playing. This can lead
to an electric shock, a malfunction or a fire.
•• The charger must not be used by children, or
by persons with limited physical, sensory or
mental capabilities, unless under the supervision of a responsible adult.
Motor / Product Model: FM G320.250.R
•• Make sure the charger is clean. There is a
risk of electric shock.
•• Do not use your charger in humid or dusty
places.
•• Avoid direct sunlight.
•• Disconnect the charger from the power supply when not in use.
•• Only use the charger that came with your
pedelec or one from the same manufacturer.
•• Don’t cover the charger while it is in use. It
could otherwise short circuit or cause a fire.
CUSTOMER MANUAL FRONT HUB MOTOR SYSTEM
Keep in mind that the motor of your Pedelec
can heat up during long uphill runs. Do not
touch the motor, as you may get burnt.
The drive is activated as soon as you push down
on the pedal. The degree of support depends
on the settings on the control unit. As soon as
you stop pedaling while driving, or when you
have reached the maximum speed, the drive will
be disabled. The support is automatically
reactivated as soon as the speed is below the
maximum support speed and you reapply
pressure to the pedal.
Note that if the road surface is slippery (e.g. due
to rain, snow, sand), there is a risk that the front
wheel of your Pedelec may spin and slide.
13
5 OPERATION
5.1 Installing the battery
Pull out of rack
For correct insertion, the battery must be
inserted and locked from the rear of the casing
as far as it will go. Without contact with the
battery, the electric drive of your pedelec will
not work.
1.If your battery has an on/off switch, always
turn off the battery before inserting it into
the holder.
2.For the battery to be inserted, the lock must
be unlocked. You can lock and unlock the
battery by turning the key provided.
3.Slide the battery along the rail track into the
connector on the rail as far as it will go, then
turn the key to lock the battery.
4.Remove the key to avoid losing or breaking it.
3.Remove the battery from the casing/battery
holder.
Hold the battery tightly as it is heavy.
5.3 LED capacity and state
of charge indication
•• Press the
mode
button to wake up from Sleep
•• Hold down the
button for 5 seconds to
wake up from Deep Sleep mode
Then check the current charge level of your battery by pressing the on / off button of the battery.
The charge status is indicated by LEDs, which are
illuminated for different charging states as listed
in the following table.
5.2 Removing the battery
When removing the battery, proceed as follows:
1.Switch off the electric drive system and, if
possible, the battery.
2.Unlock the battery.
14
CUSTOMER MANUAL FRONT HUB MOTOR SYSTEM Operation
LED
LED state
State of charge
First LED flickers
≤ 5 %
One green light
5 < C < 10 %
Two green lights
10 ≤ C < 30 %
Three green lights
30 ≤ C < 50 %
Four green lights
50 ≤ C < 75 %
Five green lights
≥ 75 %
5.4 Charging the battery
You can charge your battery both while
mounted on the Pedelec and removed.
Lithium-ion batteries are not subject to a memory effect. You can recharge your battery at any
time, even after short trips.
Charge your battery at temperatures between
0 °C and 45 °C (ideally at room temperature or
20 °C). Give the battery sufficient time before
charging to reach this temperature.
Read the instructions on the charger before
charging.
1.First insert the plug of the charging cable
into the charging socket on the battery, then
the plug the charger into a socket.
2.As soon as the charger is connected to the
power supply, a red LED will light up.
Notes
When the system is triggered
in operation mode: Press the
button for 1 second for the
BMS to display the charge of
the battery on the LEDs for
5 seconds. Hold down the
button for 5 seconds for the
BMS to display the capacity of
the battery on the LEDs for 5
seconds. After this, the BMS
will turn off the LED display to
save battery power.
red
Charger with arrow and text "red LED"
When charging is complete, the LED changes
from red to green.
green
Charger with arrow and text "green LED"
Charging time depends on various factors. It can
vary greatly according to the temperature, age,
usage and capacity of the battery. You can find
indications of possible charging times, if necessary, in the technical data of the battery.
When the battery is fully charged, the charging
process is automatically terminated. Unplug the
plug from the battery and the power outlet.
CUSTOMER MANUAL FRONT HUB MOTOR SYSTEM
15
Errors – Causes and Solutions
Error description
Cause
Solution
The operating display does
not light up
Mains plug not properly connected to the power supply
Check all connections and whether
the charger is properly connected to
the power supply
The charging indicator is
not lighting up
The battery may have a
malfunction
Contact the manufacturer or your
specialist dealer
The charging indicator is not
lighting up permanent red
The battery may have a
Contact the manufacturer or
malfunction
your specialist dealer
Only use the charger designed for the battery.
Make sure you use the correct mains voltage.
The required mains voltage is indicated on the
charger. It must comply with the voltage of the
current source. Chargers marked 230V can also
be operated at 220 V.
The battery has to be recharged completely at
least every 3 months, in order to avoid
damaging or destroying the cells.
If the charging time exceeds the usual charging
times (see table), the battery may be damaged.
In this case, immediately stop charging. Have a
dealer check the battery and charger to avoid
damage.
•• Do not touch the power plug with wet
hands. There is a risk of electric shock.
•• Before use, check that the charger, cable
and plug are not damaged. If damage occurs, do not use the charger. There is a risk
of electric shock.
•• Charge the battery in well-ventilated rooms
only.
•• Do not cover the charger and/or battery during charging. There is a risk of over-heating,
fire, or explosion.
•• Only charge on a dry, non-flammable
surface.
16
CUSTOMER MANUAL FRONT HUB MOTOR SYSTEM Operation
5.5 Switching the electrical
system on and off
Make sure that the pedals of your Pedelec are
not weighed down when the system is turned
on. Any load on the pedals as it is switched on
may lead to power restrictions and error
messages. When this happens, switch off the
system and turn it on again.
Conditions
In order to activate and use your Pedelec, the
following prerequisites must be fulfilled:
You can switch the electrical system of your Pedelec on and off according to the description on
the control unit, see section "Control element".
If the battery of your Pedelec is equipped with an
on/off switch, you can also press the switch on
the battery.
Battery switch On-Off
If you press the switch again, the system will be
turned off.
•• A sufficiently charged battery must be used.
•• The battery must be inserted correctly into
the battery holder.
•• The motor, control unit, control unit/battery,
etc. must all be connected correctly.
CUSTOMER MANUAL FRONT HUB MOTOR SYSTEM
17
6 DISPLAYS AND SETTINGS
6.1 Display C13.UART
battery level indications common to most
displays is avoided.
•• Level indication: this displays the current
assistance level (level 0 to level 5).
•• Fault code prompt.
•• Push-assistance.
•• Light control.
6.4 Items to be shown on
the Display
6.2 Specifications and
Parameters
1
2
3
4
11
10
•• 43 V Power Supply
5
•• Maximum Operating Current: 30 mA
9
6
8
•• Power-off Leakage Current: < 1 uA
7
•• Operating Current Supplied to the
Controller: 50 mA
•• State of charge indication: Indicates the
charging status level.
•• Operation Temperature: - 20 – 60 °C
•• Storage Temperature: - 30 – 70 %
•• PAS level indication: Indicates the level
selected.
•• Waterproof Grade: IP65
•• Light ON/OFF indication: Indicates the status
of the light.
•• Storage Humidity: 30 % – 70 %
6.3 Functional Overview
•• Power unit indication: Indicates the current
power.
•• The display adopts a two-way serial communication protocol.
•• Speed indication: Indicates the current
speed, max. speed and average speed.
•• The external three-key keypad enables users
to operate the display with ease.
•• Riding Records: Indicates trip and odometer.
•• Intelligent battery charging level indication: thanks to an optimization algorithm, a
stable display of the battery charging level
is ensured, and the problem of fluctuating
•• Setting indication: (such as: modes, auto
shut-off time, backlight grade, etc.).
18
•• Error code indication: Indicates error code.
CUSTOMER MANUAL FRONT HUB MOTOR SYSTEM Displays and Settings
1
Lamp status indication
2
State of charge indication
3
Riding record
4
Assistance level indication
5
Speed unit indication
6
Unit indication
7
Setting indication
8
Speed indication
9
"Down" button
10 Power on / off button
11 "Up" button
Total range"ODO"(Km) → Trip Distance (Km)
→ Remaining Distance (Km) → Trip Time
(Min.) → Motor Power(W)→ Calory(C) → Max
Speed(Km/h) → Average Speed(Km/h).
6.5.2 Push-assistance
The push-assistance function may only be used
when pushing the Pedelec. There is a danger of
injury when the wheels of the Pedelec are not in
contact with the ground while using the
push-assistance function.
6.5 Usual operation
There are three buttons ( , , ) on the DP
C13.UART display that represent the following
functions respectively: MODE, UP, DOWN.
6.5.1 Power ON / OFF
•• To switch ON the Pedelec system, hold the
MODE button for 2 seconds.
•• To access the push-assistance mode, hold
the DOWN button; the Pedelec will travel at
a uniform speed of 6 kmph.
•• The screen will display “P” while the pushassistance is operational.
•• The push-assistance function switches off as
soon as you release the DOWN button.
•• To switch OFF the Pedelec system, repeat
the process and hold the MODE button for
2 seconds.
•• When switching off the Pedelec system, the
leakage current is less than 1uA.
•• When the Pedelec remains parked for more
than 5 minutes, the Pedelec system switches
off automatically.
•• After switching on the Pedelec system, the
display shows Running Speed and Total
Distance as well as the battery indicator and
assistance level.
Push-assistance Mode
To change the indicated information, press the
MODE button to opt for the following:
CUSTOMER MANUAL FRONT HUB MOTOR SYSTEM
19
6.5.3 Light ON / OFF button
•• To switch on the display's backlight and the
headlight of the Pedelec, hold the UP button
for 2 seconds.
•• Repeat the process of holding the UP button
for 2 seconds, and the backlight and headlight will be switched off.
6.5.5 Clearing your Trip Distance
•• To clear your trip distance, hold both the
MODE and the DOWN button for 2 seconds:
The Trip Distance will be reset.M
6.5.6
Clearing the Max speed,Average
Speed and trip time
•• To clear the Max speed,Average Speed and
trip time,hold both the MODE and UP button for 2 seconds
6.5.7 Battery Indicator
The 5 battery bars represent the state of charge
of the battery. When the battery is low, the
battery will flash to inform you that the battery
needs to be recharged immediately
Light / backlight interface
Bars
State of charge –
Range
5 bars
≥75%
4 bars
50≤C<75%
3 bars
30≤C<50%
2 bars
10≤C<30%
1 bar
5<C<10%
Frame
flickers
≤5%
6.5.4 PAS level selection
The assistance level indicates the motor's
Example
output power.
•• The default value is level “1”.
•• The default power ranges from level “0” to
level “5”.
•• The output power is zero on level “0”.
•• Level “1” is the minimum power.
•• Level “5” is the maximum power.
•• To change the assistance level, press the UP
or DOWN to increase or decrease until the
desired assistance level is displayed.
Battery Indicator
6.6 Primary Settings
Assistance Level “3”
20
•• Once the Pedelec system is switched ON, to
access the Primary Settings menu, hold both
the UP and DOWN buttons for 2 seconds.
CUSTOMER MANUAL FRONT HUB MOTOR SYSTEM Displays and Settings
Never change settings while the Pedelec is in
motion.
6.6.1 Unit Conversion "km / mile"
U represents unit settings
•• “1” is for miles, “2” is for kilometers.
•• The default value is “2”.
•• To convert the units, press the UP or DOWN
button to increase or decrease until the
desired setting is displayed.
•• To save a changed setting, hold the MODE
button for 2 seconds and then exit settings.
Backlight Brightness Settings Interface
6.6.3 Automatic Power-Off settings
oFt represents the Automatic Power-Off
Settings.
•• The default value is 5 minutes or as specified
by the owner.
•• To change the basic settings, press the UP or
DOWN button to increase or decrease until
the desired value is displayed.
Mile and Kilometer Conversion Settings Interface
6.6.2 Backlight Contrast Settings
bL represents backlight contrast settings.
•• These range from 1 to 8; Level.
•• “1” is the lowest brightness.
•• Level “8” is the highest brightness.
•• These values range from 0 to 60 minutes. 0
means the display won’t switch off automatically, while 60 means the display will switch
off automatically after the Pedelec has been
parked for more than 60 minutes.
•• To save a changed setting and access the Assistance Level Selection interface, press the
MODE button.
•• The default value is “1”.
•• To modify the backlight brightness, press the
UP or DOWN button to increase or decrease
until the desired setting is displayed.
•• To save a changed setting, press the MODE
button and then access Wheel Diameter
Settings.
Automatic Power-Off Interface
6.6.4 Error Code Indication
If there are errors pertaining to the electronic
control system, the error code will appear
automatically.
CUSTOMER MANUAL FRONT HUB MOTOR SYSTEM
21
•• Hold the MODE button to save your settings,
then exit the current settings.
•• Hold the DOWN button to cancel the operation and discard your settings, then return to
the previous menu.
•• After 1 minute without use, the display will
exit the settings automatically.
Error Code Indication
If an error code appears, take the Pedelec to a
Service Center. Do not ride it until the Pedelec
has been serviced.
6.6.5 Error Code Review
•• The system can store a maximum of 10 error
codes out of 20 available error codes
•• To check the information, press the UP or
DOWN button to review all the Error Codes.
•• To exit the Advanced Settings, press the
MODE button to return to the Unit Conversion between miles and kilometers.
•• To clear the Error Code, hold the UP, DOWN and
MODE buttons simultaneously for 2 seconds.
Error Code Memory Interface
6.6.6 Exit settings
•• When in Settings, press the MODE button to
confirm input.
22
CUSTOMER MANUAL FRONT HUB MOTOR SYSTEM Displays and Settings
6.7 Error code definition
This HMI DP C13.UART can indicate all errors
occurring on the pedelec.
Error code
Error definition
Solution
0 x 07
High voltage protection
Check the battery voltage
0 x 08
Fault with motor hall sensor inside
Have your dealer check the motor stator
0 x 10
The motor temperature reaches to the
max protection value
Stop riding and wait until the LED stop
flickering
0 x 12
Fault with current sensor inside controller
Have your dealer check the controller
0 x 13
Fault with temperature sensor inside
battery
Check the battery
0 x 21
Fault with wheel speed detecting sensor
Check the motor stator
0 x 22
BMS Communication fault
Replace the battery
0 x 30
Communication fault
1. Check the connectors between the
EB-BUS and the controller
2. Replace the controller
CUSTOMER MANUAL FRONT HUB MOTOR SYSTEM
23
7 MAINTENANCE AND REPAIRS
Keep the all components of the electrical system
clean. Clean gently with a damp, soft cloth. The
components must not be immersed in water or
cleaned with a water jet or steam jet. If the
components are no longer functional, contact
your dealer.
2.Please align the flat surface of the axle with
the flat surface on the dropout and make
sure the cable goes downwards, then put
the whole motor into the dropout.
7.1 Installation and
removal of the front
wheel with motor
Only have maintenance, repairs and repair work
carried out by qualified personnel and only with
original spare parts. In case of a flat tire or other
technical problem, let your dealer carry out the
repairs.
When cabling the product or installing parts on
the pedelec, be sure to disconnect the battery.
Not doing so may result in electric shock.
When installing the front wheel with the front
wheel hub motor, proceed as follows:
Loose axle lock washer and motor cable
3.Put the rotation stoppers on both outsides
of the dropout through the shaft, making
sure the protrusion goes downwards into
the opening of the dropout.
Rotation direction
Looking at the motor from the cable side, the
motor rotates clockwise when the motor is
turned on; when the motor is turned off, the
wheel runs in a clockwise direction.
1.Insert the wheel in the center of the fork.
Be sure to observe the direction of rotation of
the front wheel hub motor. The cable must be
positioned on the right side.
Screw the flange nuts on both out sides of
the rotation stoppers on the axle. Tighten the
nuts with the correct tightening torque. This is
30 Nm.
A torque wrench must be used.
24
CUSTOMER MANUAL FRONT HUB MOTOR SYSTEM Maintenance and repairs
7.2 Storing the battery
If you do not use your Pedelec for an extended
period of time, remove the battery, charge it
(60-80%) and store it separately in a frost-free,
dry room.
•• Check the charge level every 3 months and
recharge if necessary.
•• Store your battery at a temperature between
-10 °C and 35 °C.
•• Avoid storing in direct sunlight.
4.Hold and mount the cable along the right
fork with the correct tools and parts.
5.Connect the motor cable connector to the
connector of the controller cable.
•• To prevent deep discharge, the battery will
go into sleep mode after a certain time.
•• Do not expose the battery to temperatures
below the permissible storage temperature
of -10 °C to 35 °C. Note that temperatures
of around 45 °C are common near heaters,
in direct sunlight or in over-heated vehicle
interiors.
The housings of the coupling and the connector
are marked with arrows. Both arrows must
point towards each other when they are
plugged together to ensure a correct
connection.
If you notice the battery becoming hot during
use, charging or storage, developing a strong
odor, changing appearance, or any other
abnormality, do not continue to use the battery.
Immediately stop using the battery and have a
dealer check it before you use it again.
6.Depending on the brake used: Fix the brake
actuation cable correctly. Refer to the brake
manual provided. Specialist knowledge is
required to carry out this step correctly.
For removal, please follow steps 1 to 6 in
reverse order.
CUSTOMER MANUAL FRONT HUB MOTOR SYSTEM
25
7.3 Battery wear
The battery can run for approx. 500 charging.
During that time, the battery capacity and range
of your Pedelec will decrease. You should then
replace the battery. If the range is still sufficient,
you can continue to use it.
As the service life increases, the capacity of the
battery slowly decreases. This also reduces the
range of your Pedelec with regard to engine support. This does not constitute a defect.
Of course, your battery will deteriorate and
capacity will be lost even if you do not use the
battery. The lifetime of your battery can be influenced by the following measures:
•• Charging your Battery after every ride, even
short trips. Lithium-ion batteries are not
subject to a memory effect.
•• Avoiding driving in high gears with high
levels of push-assistance.
The battery life depends on various factors:
•• The number of charging operations
(about 500 charging cycles).
•• The age of the battery.
•• The storage conditions.
26
CUSTOMER MANUAL FRONT HUB MOTOR SYSTEM Customer service
8 CUSTOMER SERVICE
If you have any questions concerning the electrical system, please contact the manufacturer or
your specialist dealer.
CUSTOMER MANUAL FRONT HUB MOTOR SYSTEM
27
9 TRANSPORTING THE PEDELEC
Remove the battery before transportation and
transport it separately. Cover the contacts with a
transport cap to prevent the risk of a short
circuit. In the case of a short circuit, there is a
risk of injury and fire.
9.1 By car
You can transport your Pedelec by car as you
would a normal pedelec. The weight of the
Pedelec will call for a heavier-duty rack.
28
9.2 By public transport
The same regulations apply as when transporting
a bicycle. For safety reasons, remove the battery
before entering a train with the Pedelec, and do
not put it back until you have dismounted.
9.3 By airplane
The battery must be considered as a hazardous material. It must be carried as such. Please
consult your airline.
CUSTOMER MANUAL FRONT HUB MOTOR SYSTEM Disposal considerations
10 DISPOSAL CONSIDERATIONS
According to European Directive 2006/66/EC,
defective or used batteries must not be used,
and, in accordance with the European Directive
2002/96/EC, electrical equipment that is no
longer usable must be collected separately and
recycled in an environmentally sound manner.
If parts of your Pedelec are replaced, please take
note of the waste disposal instructions for your
local waste disposal company. Used batteries
and accumulators must not be disposed of with
normal household waste.
Every consumer is obliged by law to dispose of
used batteries at a collection point specifically for
used batteries at a recycling center, battery trading company, specialist dealer or manufacturer.
Batteries containing harmful substances are
marked with a symbol consisting of a crossedout waste bin and the chemical symbol (Cd, Hg
or Pb) of the heavy metal which is responsible for
its classification as a pollutant.
For further information, please contact your
local waste disposal service or your municipal
administration.
Waste batteries, accumulators with lead, NiMH
(nickel metal hydride) or lithium-ion technology
are considered dangerous goods.
The drive unit, battery, display, control element,
accessories and packaging must be recycled
in an environmentally sound manner. Do not
throw components of the electric drive out with
household waste.
Dispose of used batteries with an authorized
pedelec dealer.
Lithium-ion batteries should be isolated on each
pole with insulating tape to prevent shortcircuiting, and potentially dangerous follow-up
reactions. When transporting or transferring the
batteries to a waste disposal facility, the provisions of the ADR (regulations for the transport of
dangerous goods) apply.
CUSTOMER MANUAL FRONT HUB MOTOR SYSTEM
29
11 SPECIFICATIONS
Motor
Position: Front Motor
Display
43V Power Supply
Construction: Gear Motor
Maximum Operating Current: 30 mA
Nominal Voltage: 43 V
Rated Power: 250 W
Charger
Input voltage range: 100 ACV – 240 ACV
RPM: 200 – 270
Max Torque: 30 Nm
Input power frequency: 47 Hz – 63 Hz
Efficiency: 80 %
Efficiency: ≥ 80 %
Rated output voltage: 49.2 V
Output current: 2 A ± 0.2 A
Mounting characteristics
Brake: Roller-Brake
Weight: 2.3 KG
Installation Width: 100 mm
Max. Housing Diameter: 138 mm
Cabling Shaft Side: Right
Spoke Specification: 13 G
Battery
30
Basic settings
BT C01.340.UART
BT C01.450.UART
Nominal Voltage:
43 DCV
43 DCV
Nominal Capacity:
7.8 Ah
10.4 Ah
Power
340 Wh
450 Wh
Charge mode
CC-CV
(Special 5P Charger)
CC-CV
(Special 5P Charger)
Continuous Charge Current
2A – 4A
2A – 4A
Charging time
4.5 h with a 2A Charger
6.5 h with a 2A Charger
CUSTOMER MANUAL FRONT HUB MOTOR SYSTEM Specifications
Basic settings
BT C01.340.UART
BT C01.450.UART
Operating Temperature during
Charging
0° – 45 °C
0° – 45 °C
Discharge
-20° – 60 °C
-20° – 60 °C
Storage (At 35 % SOC
,-10 – 35 °C)
6 Months
6 Months
Cycle Life
500 (60 % SOC (@20 ± 5 °C,
Charge @ 0.2°C and discharge
@ 0.5 °C))
500 (60 % SOC (@20 ±
5 °C, Charge @ 0.2 °C and
discharge @ 0.5 °C))
Riding Distance
Min. 35 km
Min. 50 km
Position
Carrier
Carrier
Dimension (L * W * H)
408 * 123 * 70mm
408 * 123 * 70mm
Weight
3 KG
3.5 KG
Torque table
Bolted connection
Bolt
Flange nuts / hub axle
30 Nm
CUSTOMER MANUAL FRONT HUB MOTOR SYSTEM
31
12 AFTER-SALES AND WARRANTY
POLICY
In all nations which apply EU law, the common
conditions for warranty/liability for material
defects apply. Please inform yourself about the
applicable national regulations in your specific
country.
Under EU law, the seller accepts liability for material defects for at least two years after the date
of sale. This also covers defects which already
existed at the time of sale/change of ownership.
In fact, if material defects occur within the first
six months, the assumption is made that these
already existed at the time of sale.
One precondition for the seller assuming this
liability is that the product’s use and maintenance was in line with all conditions stipulated.
These are outlined in the pages of this operating
manual and in the supplied instructions from the
component manufacturers.
In most cases, the customer can first request
subsequent fulfilment. If repair fails conclusively,
which is the assumption after two attempts, the
customer is entitled to abatement or cancellation
of the contract.
Liability for material defects does not cover
normal wear occurring from the product’s
intended purpose. Components in the motor and
deceleration system as well as tyres, light system
and contact points of the rider with the pedelec
are all subject to use-related wear.
Suzhou Bafang Motor Science-Technology Co.,
Ltd (hereinafter referred to as the "BAFANG Motor") guarantees that: During the warranty period, customers will enjoy warranty service from
BAFANG for products purchased from BAFANG,
as long as the products are within the warranty
period and the issues are indeed quality issues
concerning material and workmanship.
32
Warranty Period and Scope
The warranty period starts from the date of sale,
and is 24 months for the motor, and 24 months
for the controller, display, sensor and other
components. Check your bicycle brand warranty
papers for the specific details.
The BAFANG limited warranty does not cover or
apply to the following situations:
1.Damage, failure and/or loss caused by
refitting, neglect, improper maintenance, accident, misuse, abuse or use for competition
or commercial purposes;
2.Damage, failure and/or loss due to shipping
by customer;
3.Damage, failure and/or loss caused by improper installation, adjustment or repairs;
4.Damage, failure and/or loss irrelevant to
material and workmanship, e.g., failure to
follow instructions by users;
5.Damage, failure and/or loss caused by product’s appearance or surface modifications
which do not affect its function;
6.Damage, failure and/or loss due to maintenance or installation by repair stations or
dealers unauthorized by BAFANG;
7.Damage, failure or loss caused by normal
wear and tear.
BAFANG reserves the right to repair or replace
the components, and is only responsible for
repairing or replacing them.
Should pedelec manufacturers or dealers
encounter quality issues when using or selling
BAFANG products, they can report the purchase
order number and product's serial number to
BAFANG's technology service department who
will check whether the products are under
CUSTOMER MANUAL FRONT HUB MOTOR SYSTEM WARRANTY
Imprint
warranty or not. For products under warranty,
and for minor problems, BAFANG will provide
customers (dealers or pedelec manufacturers)
with free spare parts so that they can correct
the problem themselves. For serious issues,
BAFANG will provide customers with free spare
parts, show them what to do by sending them
videos or documents or, in some cases, repair
the products for them. For products no longer
covered by warranty, BAFANG can still provide
spare parts or repair the products for customers,
but the incurred material cost, labor cost, freight
etc. shall be undertaken by the customers.
If an end user has a pedelec equipped with
BAFANG components which need repairing,
they should contact the pedelec manufacturer or
dealer directly.
If this warranty statement goes against a current Chinese law, the Chinese law shall prevail.
BAFANG reserves the right to modify the terms
without prior notice.
For the latest information, please visit the company website: www.szbaf.com.
For questions concerning your pedelec please
always contact your dealer first, only then in
case the manufacturer of the pedelec.
For contact details please refer to the warranty section, back cover or other included
information of the brand/manufacturer.
BAFANG reserves the right of clarification
with regard to the content and images:
BAFANG
Suzhou Bafang Electric Motor
Science-Technology Co., Ltd
No.9 Heshun Rd
Suzhou Industrial Park
215122, Suzhou China
bf@szbaf.com
www.szbaf.com
Legal inspection by a lawyer’s office specialising in intellectual property.
In the case of delivery or use of this product
outside of the scope of the aforementioned
areas, the manufacturer of the pedelec is
required to supply the necessary operating
instructions.
© Multiplication, reprinting and translation
as well as any commercial use (including
extracts, in printed or digital form) is only
permitted if specifically granted in writing in
advance.
BF-CM-S-F02-EN-PRINT A/0 , June 2017
CUSTOMER MANUAL FRONT HUB MOTOR SYSTEM
33
NOTES
34
CUSTOMER MANUAL FRONT HUB MOTOR SYSTEM NOTES
CUSTOMER MANUAL FRONT HUB MOTOR SYSTEM
35
NOTES
36
CUSTOMER MANUAL FRONT HUB MOTOR SYSTEM Suzhou Bafang Electric Motor
Science-Technology Co., Ltd
No.9 Heshun Rd
Suzhou Industrial Park
215122, Suzhou China
bf@szbaf.com
www.szbaf.com