Professional Freestanding
Heat Lamp for Restaurant
Operating Instruction Manual
Includes 2 Clear, Infrared
250W/120V Bulbs
EHL-2
Item No.
EHL -2
Power Rate
Voltage
Dimensions (H x W x D)
Feature
500W (2 Bulb)
(250W each bulb)
120V~60Hz
23.25" x 14.0" x 15.75"
591mm x 35.6mm x 400mm
Heavy duty
14Ga Aluminum;
6 ft. Long Cord
BEFORE OPERATING ANY EQUIPMENT, READ AND FAMILIARIZE YOURSELF WITH THESE USE AND SAFETY INSTRUCTIONS
Congratulations on your purchase of this WINCO® commercial equipment. When used as intended and with proper
care and maintenance, you are sure to experience years of reliable operation from this equipment. To ensure best
results, it is important that you read and follow the instructions in this manual carefully. It is important to keep
these instructions in a safe place for future reference.
Professional Freestanding Heat Lamp
Important For Future Reference
Please complete this information and retain this manual for the life of the product. For
Warranty Service and/or parts, this information is required. Please see Page 8 for More
information on your Warranty and how to register.
EHL-2
Model Number
Serial Number
Date Purchased
!
WARNING: Improper installation,
adjustment, alteration, service or
maintenance can cause property damage,
injury, or death. Read the installation,
operation, and maintenance instructions
thoroughly before installing
or servicing this equipment.
AVERTISSEMENT: Toute installation, réglage,
modification, réparation ou entretien
incorrect peut occasionner des dommages
matériels, des blessures graves ou la mort.
Lire les intructions d'installation, d'utilisation et
d'entretien attentivement avant d'installer ou de
réparer cet appareil.
!
CAUTION: These models are designed, built,
and sold for commercial use only. If these
models are positioned so the general public
can use the equipment, make sure that
caution signs, warnings, and operating
instructions are clearly posted near each
unit so that anyone using the equipment
will use it correctly and not injure
themselves or harm the equipment.
ATTENTION: Ces modèles sont conçus, fabriqués,
et vendus pour un usage commercial seulement.
Si ces modèles sont placés pour que le grand
public puisse les utiliser, assurez-vous que les
consignes d’attention, d'avertissement, et les
instructions d'utilisation soient clairement
affichées près de chaque unité de sorte que n'importe
quel utilisateur de l'appareil l'emploie correctement
et ne se blesse pas ou n'endommage pas l'appareil.
!
WARNING: A factory authorized service
provider should handle all maintenance
and repair. Before doing any maintenance
or repair, arrange FOR SERVICE.
AVERTISSEMENT: Un technicien autorisé par
l'usine devra effectuer tout l'entretien et les
réparations. Avant de faire tout entretien ou
réparation, veuillez contacter WINCO.
!
!
!
Introduction
Congratulations on the purchase of your WINCO® countertop appliance. Please take time to carefully read through this manual to ensure the
machine is operated and maintained properly, to ensure the best possible performance from the product for many years.
WINCO will not accept liability for the following if:
• The instructions in this manual have not been followed correctly.
• Non-authorized personnel have tampered with the machine.
• Non-original spare parts are used.
• The machine has not been handled and cleaned correctly.
• There is any use damage to the unit.
2
Professional Freestanding Heat Lamp
Table of Contents
Specifications........................................................................................ 1
Package Contents................................................................................ 3
Unpacking the Equipment................................................................. 4
Function and Purpose......................................................................... 4
Warning Labels..................................................................................... 4
Installation Guidelines........................................................................ 4
Safety Precautions............................................................................... 5
Features................................................................................................. 6
Operation.............................................................................................. 6
Cleaning the Unit................................................................................. 6
Troubleshooting................................................................................... 7
Service & Repair................................................................................... 7
Warranty................................................................................................ 8
Package Contents
All units come with an Operating Instruction Manual and the following:
• EHL-2 unit
• 2 clear, infrared bulbs - 500W (250W ea), 120V
WINCO® prides itself on quality and service, ensuring that at the time of packing, all products are supplied fully functional and free of damage.
Should you find any damage as result of freight, please contact your WINCO® dealer immediately.
To ensure safe installation and operation, please carefully read and understand the following statements.
Unless the operator is adequately trained and
supervised there is a possibility of injury. Owners of
this equipment are responsible to make certain that
this equipment is used properly and safely, and that
all of the instructions contained in this manual are
followed. Adherence to the requirements of local,
state or federal law is required.
Owners should not permit anyone to use this
equipment unless they are over 18 years old,
adequately trained, supervised, and have read and
understood this manual.
Owners should also ensure that no customers,
visitors or other unauthorized personnel come in
contact with this equipment. It is the responsibility
of the owner and the operator to remain alert to any
hazards posed by the function of this equipment.
If an operator is ever uncertain about a particular
task or the proper method of using this equipment,
they should ask an experienced supervisor.
3
Unpacking the Equipment
Installation Guidelines
Dispose of all packaging materials in an
environmentally responsible manner.
1. Remove all packing materials and tape, as well as any protective
plastic and cardboard, from the unit.
2. Clean any glue residue left over from the plastic or tape.
3. Place the unit in the desired position and height.
Save the original box and packaging for use in
packaging and shipping the equipment if services
are needed.
These precautions should be followed at all times. Failure to follow
these precautions could result in injury to yourself and others.
TO REDUCE RISK OF INJURY OR DAMAGE TO THE UNIT:
1. Read this manual thoroughly before installation and operation.
DO NOT proceed with installation and operation if you have any
questions or do not understand anything in this manual. Contact
your representative or the manufacturer first.
2. Remove the unit and bulbs from the box. Once your unit has
been removed from the packaging, be certain that all protective
plastics and residues are removed from all surfaces.
3. Select a location for the unit that has a level, solid, non-skid
surface that is nonflammable and away from water hazards or
sinks, and is in a well-lit work area.
4. Inspect the unit to ensure all parts have been provided.
5. Proper connections and power supply are essential for efficient
performance.
Function and Purpose
This unit is intended to be used in commercial foodservice operations
only. It is not intended for household, industrial or laboratory use.
Before using this equipment all surfaces should be cleaned and dried
thoroughly. Failure to clean surfaces before using the unit could
cause food contamination.
Warning Labels
Proper Grounding
This manual contains a number of precautions to
follow to help promote safe use of this equipment.
Throughout the manual you will see additional
warnings to help alert you to potential hazards.
Warnings affecting your personal safety are indicated by:
This machine is provided with a
three-pronged grounding plug.
The outlet to which this plug
is connected must be properly
grounded. If the receptacle is not
the proper grounding type, contact
an electrician. DO NOT, under any
circumstances, cut or remove the
third ground prong from the power
cord or use any adapter plug.
CAUTION
HOT
Warnings related to possible damage to equipment are indicated by:
WARNING
CAUTION
USE A GROUNDED OUTLET
DO NOT ADD AN ADAPTOR
TO THE PLUG
6. When using electrical appliances, basic precautions must always
be followed to reduce the risk of fire, electric shock and injury.
7. Clean this appliance thoroughly before and after each use. Refer
to cleaning instructions on page 9.
NOTE
NOTE is used to notify users of installation, operation, or maintenance
information that is important but not hazard-related.
Please remember that this manual and the warning
labels do not replace the need to be alert, to properly
train and supervise operators, and to use common
sense when using this equipment.
4
WARNING
Plug heat lamp into grounded outlet with correct
voltage and sufficient power capacity. Refer to
Product Identification label on the warmer for
voltage and wattage requirements. The heat lamp is
designed for use on alternating current (AC) only.
Safety Precautions
WARNING
x
Electrical Shock Hazard.
Keep water and other liquids from entering the inside
of the unit. Liquid inside the unit could cause an
electrical shock.
x
CAUTION
This equipment gets HOT. Make sure all
flammable/combustible materials are set
away from this equipment.
To avoid serious personal injury
1. DO NOT operate the unit before reading the instruction manual first.
2. ALWAYS disconnect or unplug electrical power before cleaning,
servicing or adjusting any parts or attachments.
3. NEVER bypass, alter or modify this equipment in any way from its
original condition. Doing so may create hazards and will void warranty.
4. NEVER operate the unit with a damaged power cord or plug.
5. NEVER leave the unit on overnight.
6. NEVER use the unit as a heating source for your kitchen, space,
or room.
CAUTION
Do not spray water or cleaning products. Liquid could contact the electrical
components and cause a short circuit or an electrical shock. Do not use unit if
power cord is damaged or has been modified.
15. NEVER plug equipment in where water floods the area.
16. ALWAYS place the appliance on a firm, stable surface.
CAUTION
Extreme caution is necessary when any appliance is
used by or near children or when the appliance is left
unattended.
xCAUTION
WARNING
IMPORTANT SAFEGUARDS & SAFETY INSTRUCTIONS
When using electrical food equipment, basic safety
precautions should always be followed.
x
7. DO NOT touch hot surfaces. This appliance is Hot when in use. To
avoid burns, do not let bare skin touch hot surfaces.
8. Caution: To protect against risk of electrical shock, do not
immerse in water, dishwasher or any other liquid.
9. ALWAYS unplug unit when not in use, before putting on or taking
off parts, and before cleaning.
10. Caution: The use of attachments not recommended or sold by
the manufacturer may cause fire, electrical shock or injury.
11. DO NOT use outdoors.
12. DO NOT place on or near a hot gas or electric burner, or in a heated oven.
Keep combustible materials such as drapes and other furnishings, away
from appliance.
13. DO NOT use this equipment for any use other than the use
intended by the manufacturer.
14. DO NOT pull by the cord to disconnect.
Use caution when touching the unit.
HOT
Burn Hazard.
The unit lamp surfaces become HOT during use.
Extreme caution is necessary when the appliance
is left unattended.
17. ALWAYS unplug appliance when not in use and before cleaning,
adjusting, or maintaining this product. To disconnect this
appliance, turn switch off and remove plug from power source.
18. ALWAYS allow the unit to cool down to room temperature after
use and before dismantling for cleaning; the unit will be too hot
to handle immediately after use.
5
Features: EHL-2
A
Preparation
C
D
b
1. Set unit on a flat surface.
2. Install bulbs with the specified wattage rating as indicated on
the warmer.
3. If unit fails to work properly when first operated, Call Winco
customer service @ 1-888-946-2682 or 1-973-916-9958
Operation
E
F
D
G
lamp BAR Mounting bar for lamp housing.
B lamp housing Housing for heat lamps
C Power on/off switches Turns power to the unit on/off.
D locking nut Locks the adjustable main bar in place to keep
heat lamps at optimal height.
E main bar Raises and lowers height of lamp bar.
F lamp base
Wide stance
for stability.
Standard food
trays will fit
between base.
4 HEIGHT 21"
G rubber
ADJUSTMENTS 19"
(Tabletop to base of light)
feet
17"
Prevents unit
15"
from slipping.
A
14 1/4 D"
12"
16 1/4 W"
Dimensions and Height Adjustments
6
Before operating unit, ENSURE that THE UNIT is ON
A STURDY, LEVEL SURFACE.
1. Plug cord into grounded electrical outlet of the correct voltage.
Electrical shock can occur if appliance is not grounded.
2. Place food products in a pan, located directly under the bulbs
for best results.
3. Turn unit off when not in use.
4. To disconnect appliance, turn switch off and remove plug from
power source.
Cleaning
NOTE
Proper maintenance plays an important part in the life span and
functioning of the heat lamp.
1. Unplug the cord and let heat lamp cool before cleaning or
moving.
2. This unit can be cleaned with a damp sponge and mild soap.
Rinse with clean water and wipe dry.
3. Do not immerse in water or other liquid.
Do not clean with a water jet.
Troubleshooting
If your WINCO® Heat Lamp does not operate, please check the following before placing a service call:
Issue
Lamps are not on
Lamps are not heating food
Might be caused by
Unit is not plugged in
Power switch is off
Bulb(s) are not screwed in
Bulb(s) are burnt out/broken
Wrong bulb(s)
Over tightening the bulb(s)
Lamps burn out often
Bulb(s) are not tight enough
Recommended solution
Make sure unit is plugged in, and power cord is not
broken or damaged
Make sure power switch is in the ON position
Screw in each bulb - DO NOT over-tighten, this may
damage the bulb(s)
Replace the bulb(s)
Install 250W HEAT LAMP BULBS Only, not regular
light bulbs
Over tightening the bulbs may cause damage that
will decrease the lifespan of the bulb.
If the bulb is not in full contact with the screw shell
and socket, it will cause electrical arcing and pitting
of the contact surface, decreasing the lifespan of
the bulb.
Safety
Service and Repair
A WINCO® Approved Service Technician should carry out repairs if
necessary. Do not remove any components on this product.
If the power cord is damaged, it must be replaced by a WINCO
Approved Service Technician in order to avoid a hazard.
To avoid serious injury or damage, never attempt to repair the unit
or replace a damaged power cord yourself.
To initiate warranty service contact: support@wincous.com
or call: 973-295-3899
DO NOT send unit to WINCO® without first contacting customer
service.
See "Limited Warranty" section on page 8 for more details.
Limited warranty does not cover the EHL-BR or EHL-BW bulbs.
7
Limited Warranty
WINCO® warrants to the original purchaser of new equipment that
said equipment, when installed in accordance with our instructions
within North America and subjected to normal use, is free from
defects in material or workmanship for a period of 1 year. The labor
warranty is one year from original installation or 18 months from
actual factory shipment date, whichever date occurs first.
THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES,
WHETHER EXPRESSED OR IMPLIED. WINCO EXPRESSLY
DISCLAIMS ANY IMPLIED WARRANTY OF MERCHANTABILITY
OR EXPRESSED OR IMPLIED WARRANTY OF FITNESS FOR A
PARTICULAR PURPOSE.
WINCO’S OBLIGATION AND LIABILITY UNDER THIS WARRANTY
IS EXPRESSLY LIMITED TO REPAIRING AND REPLACING
EQUIPMENT THAT PROVES TO BE DEFECTIVE IN MATERIAL OR
WORKMANSHIP WITHIN THE APPLICABLE WARRANTY PERIOD.
IN NO EVENT SHALL WINCO BE LIABLE FOR INCIDENTAL OR
CONSEQUENTIAL DAMAGES TO BUYER OR ANY THIRD PARTY,
INCLUDING, WITHOUT LIMITATION, LOSS OF PROPERTY,
PERSONAL INJURY, LOSS OF BUSINESS OR PROFITS OR OTHER
ECONOMIC LOSSES, OR STATUTORY OR EXEMPLARY DAMAGES,
WHETHER IN NEGLIGENCE, WARRANTY, STRICT LIABILITY, OR
OTHERWISE.
This warranty is given only to the first purchaser from a retail dealer.
No warranty is given to subsequent transferees.
Warranty does not cover product failures caused by: failure to
maintain, neglect, abuse, damage due to excess water, fire, normal
wear, improper set up and use. Periodic maintenance is not covered.
This warranty is not in force until such time as a properly completed
and digitally signed Installation/Warranty Registration has been
received by WINCO within 30 days from the date of installation.
Warranty Service
To initiate warranty service contact: support@wincous.com
or call: 973-295-3899
DO NOT send unit to WINCO without first contacting our customer
service department.
Register online at:
http://support.wincous.com
Proof of purchase is required to extend warranty more than 1 year
from date of shipment from the factory.
THE FOREGOING WARRANTY PROVISIONS ARE A COMPLETE
AND EXCLUSIVE STATEMENT BETWEEN THE BUYER AND
SELLER. WINCO NEITHER ASSUMES NOR AUTHORIZES ANY
PERSONS TO ASSUME FOR IT ANY OTHER OBLIGATION OR
LIABILITY IN CONNECTION WITH SAID EQUIPMENT.
Examples of items not covered under warranty, but not limited to just
these items:
1. Acts of God, fire, water damage, burglary, accident, theft.
2. Freight damage.
3. Improper installation or alteration of equipment.
4. Use of generic or after market parts.
5. Repairs made by anyone other than a WINCO designated
service provider.
6. Lubrication.
7. Expendable wear parts, adjustable feet, blown fuses, lamps, etc.
8. Cleaning of equipment.
9. Misuse or abuse.
WARRANTY REGISTRATION
SCAN THE QR CODE WITH YOUR MOBILE DEVICE
or go to
http://support.wincous.com
TO FILL OUT AND SUBMIT YOUR WARRANTY REGISTRATION.
~ Keep this manual in a safe place for future reference ~
8
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