Offer your customers a Backstage™ Protection

Offer your customers
a Backstage Protection Suite
and offer them peace of mind.
™
Why Choose an Extended Service Plan?
1
Worry-Free Use
Coverage for accidental damage2 is available and begins
immediately,6 providing additional protection against accidental
drops and spills.
24-Hour Customer Service
We’ll be there 24 hours a day, 7 days a week to get customers
answers, renew contracts, or setup a repair.
Trusted Repairs
PC repairs are provided by Sony technicians4 who use Sony
certified parts. Plus, your customers get the excellent service you’ve
come to expect. Why choose anyone else to fix Sony equipment?
No Repair Bills
Eliminate out-of-pocket expenses for covered repairs with this
cost-effective solution. The Extended Service Plan pays 100%
of covered parts and labor beyond the Sony limited warranty
for the life of the Extended Service Plan.5
1. Sony Extended Service Plans are offered and
administered for Sony by Service Net Warranty, LLC
and Service Net Solutions of Florida, LLC, PO Box
1411, Jeffersonville, IN 47130. All Extended Service
Plans are subject to terms and conditions available
at www.SonyStyle.com/espterms.
Sony recommends Windows Vista Business.
®
Introducing the New Backstage Protection Suite
™
Designed exclusively for Sony VAIO® customers,
3 Year Express Ship ESP - Laptops
the Backstage Protection Suite is a premium
Plan Includes: the Backstage Protection Suite + express shipping
+ cost of packing materials
Purchase Price of PC
SKU
SRP
$0 - $800
BKSPS3NB1 $17999
$801 - $1,250
BKSPS3NB2 $18999
$1,250 - $5,000
BKSPS3NB3 $19999
™
Extended Service Plan built to offer peace of mind.
The Backstage™ Protection Suite includes:
• 3 year Extended Service Plan (ESP)1,6
• 1 year of Norton™ Internet Security 2010
3 Year Onsite ESP - All-in-Ones
• 1 year of Spare Backup™ Online Data Backup
and Migration software
Plan Includes: the Backstage Protection Suite + on-site service
Purchase Price of PC
SKU
SRP
$0 - $2,000
BKSPS3DT1 $17999
3 Year ESP with Accidental Damage from Handling Laptops
Plan Includes: the Backstage Protection Suite + accidental
damage coverage2
Purchase Price of PC
SKU
SRP
$0 - $800
BKSPS3ADHNB1
$29999
$801 - $1,250
BKSPS3ADHNB2
$33999
$1,250 - $5,000
BKSPS3ADHNB3 $35999
Sony Extended Service Plans
1
Sony Extended Service Plans (ESP) are basic plans
designed to expand coverage beyond the limited original
warranty.6 Whether you need protection against accidental
3 Year Express Ship ESP - Laptops
Plan Includes: 3 year ESP + expressing shipping + cost of
packing materials
SKU
SRP
PCGA2SYLPE $17999
drops or would like the convenience of in-home repairs
3 Year Onsite ESP - Laptops
and service, we’ll find the plan that best fits your needs.
Plan Includes: 3 year ESP + on-site service
SKU
SRP
PCGA3SYLPD $27999
3 Year ESP with Accidental Damage from Handling Laptops
Plan Includes: 3 year ESP + accidental damage coverage2
SKU
SRP
VGP3SYLPAD $29999
1 Sony Extended Service Plans are offered and administered for Sony by Service Net Warranty, LLC and Service Net Solutions of Florida, LLC, PO Box 1411, Jeffersonville, IN 47130. All Extended
Service Plans are subject to terms and conditions available at www.SonyStyle.com/espterms. 2 Accidental Damage from Handling. 3 Upon registration of the plan. 4 The use of Backstage
Technicians or Authorized Technicians is solely at the discretion of Sony and is dependent upon the type of plan, type of product and the customer’s residence. 5 Limitations apply. Go to
www.SonyStyle.com/espterms for complete terms and conditions. 6 Coverage begins on date of original product purchase.
Dealers in California, Florida and Oklahoma must be registered with their prospective states to sell extended service contracts to any consumer (B2C). Dealers selling service contracts
only to business to business customers (B2B) are not required to register. Extended Service may be sold on any eligible VAIO product with at least 30 days remaining on the original Sony
limited warranty. Onsite service and Express ship service will be provided by an Authorized Sony Service Provider. Depending on parts availability, customers should allow up to 72 hours for
onsite services.
© 2010 Sony Electronics Inc. All rights reserved. Reproduction in whole or in part without written permission is prohibited. Sony, the Sony make.believe logo, VAIO, VAIO logo and VAIO Care
are trademarks or registered trademarks of Sony. All other trademarks are trademarks of their respective owners.
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