GE Profile ™
Safety Instructions . . . . . . 2, 3
Owner’s Manual
Operating Instructions
GSD6900 Series
PDW7000 Series
Care and Cleaning . . . . . . . . . . . . 12
Control Panel and Settings . . . 4–6
Loading Place Settings . . . . . . . . 11
Loading the Racks . . . . . . . . . . . . 10
Optional Accessories . . . . . . . . . .11
Using the Dishwasher . . . . . . . .6–9
Troubleshooting Tips . . 13, 14
Consumer Support
Triton XL
Consumer Support . . . . .Back Cover
Warranty . . . . . . . . . . . . . . . . . . . . 15
Write the model and serial
numbers here:
Model # __________________
Serial # __________________
You can find them on the tub wall
just inside the door.
10-06 JR
Safety Instructions
For your safety, the information in this manual must be followed to minimize the risk of fire
or explosion, electric shock, and to prevent property damage, personal injury, or death.
Under certain conditions, hydrogen gas may be produced in a water heater that has not been used
for two weeks or more. HYDROGEN GAS IS EXPLOSIVE.
Operating Instructions
If the hot water has not been used for two weeks or more, prevent the possibility of damage or injury
by turning on all hot water faucets and allow them to run for several minutes. Do this before using any
electrical appliance which is connected to the hot water system. This simple procedure will allow any builtup hydrogen gas to escape. Since the gas is flammable, do not smoke or use an open flame or appliance
during this process.
This dishwasher must be properly installed and located in accordance with the Installation
Instructions before it is used. If you did not receive an Installation Instructions sheet with
your dishwasher, you can receive one by visiting our website at
Troubleshooting Tips
■ Connect to a grounded metal, permanent wiring
system; or run an equipment-grounding
conductor with the circuit conductors and
connect to the equipment-grounding terminal
or lead of the appliance.
■ Improper connection of the equipment-grounding
conductor can result in a risk of electric shock.
Check with a qualified electrician or service
representative if you are in doubt whether the
appliance is properly grounded.
■ Dispose of discarded appliances and shipping
or packing material properly.
■ Do not attempt to repair or replace any part
of your dishwasher unless it is specifically
recommended in this manual. All other servicing
should be referred to a qualified technician.
■ To minimize the possibility of electric shock,
disconnect this appliance from the power supply
before attempting any maintenance.
NOTE: Turning the dishwasher off does not
disconnect the appliance from the power supply.
We recommend having a qualified technician
service your appliance.
Consumer Support
CAUTION: To prevent minor injury or property damage
■ Contents washed in Anti-bacterial mode, if
available, may be hot to the touch. Use care
before handling.
■ Using a detergent that is
not specifically designed
for dishwashers will cause
the dishwasher to fill with
■ If your dishwasher is connected to a
wall switch, ensure that the switch is
on prior to use.
■ On dishwashers with electronic controls,
if you choose to turn the wall switch
off between wash cycles, allow 5-10
seconds after turning the switch on before
touching START/RESET to allow the control
to boot.
■ Non-Dishware Items: Do not wash items such
as electronic air cleaner filters, furnace filters and
paint brushes in your dishwasher. Damage to
dishwasher and discoloration or staining of
dishwasher may result.
■ Close supervision is necessary if this appliance
is used by or near children.
■ Load light, plastic items so they will not
become dislodged and drop to the bottom
of the dishwasher—they might come into
contact with the heating element and be
Junked or abandoned dishwashers are
dangerous…even if they will sit for “just a
few days.” If you are getting rid of your old
dishwasher, please follow the instructions below
to help prevent accidents.
Safety Instructions
Before You Throw Away Your Old
Door latch keeper
When using your dishwasher, follow basic precautions,
including the following:
■ Use this appliance only for its intended purpose
as described in this Owner’s Manual.
■ Do not operate your dishwasher unless all
enclosure panels are properly in place.
■ Do not touch the heating element during or
immediately after use.
Consumer Support
Troubleshooting Tips
■ Do not tamper with controls.
■ Use only powder, tabs, liquid detergents or rinse
agents recommended for use in a dishwasher and ■ Do not abuse, sit on or stand on the door or dish
keep them out of the reach of children. Cascade®,
rack of the dishwasher.
Cascade® Complete and Electrasol® Automatic
■ Do not allow children to play around dishwasher
Dishwashing Detergents, and Jet-Dry® and
when opening or closing door due to the possibility
Cascade Crystal Clear® rinse agents have been
of small fingers being pinched in door.
approved for use in all GE dishwashers.
■ Do not discard a dishwasher without first removing
■ Locate sharp items so that they are not likely
the door of the washing compartment or the door
to damage the door seal.
■ Load sharp knives with the handles up to reduce
■ Do not store or use combustible materials, gasoline
the risk of cut-type injuries.
or other flammable vapors and liquids in the
■ Do not wash plastic items unless marked
vicinity of this or any other appliance.
dishwasher safe or the equivalent. For plastic
■ Do not allow children to play with, on or inside this
items not so marked, check the manufacturer’s
appliance or any discarded appliance.
Operating Instructions
■ Take off the door of the washing compartment
or remove the door latch keeper (as shown).
Safety Instructions
About the dishwasher control panel.
You can locate your model number on the tub wall just inside the door. Throughout this manual, features and
appearance may vary from your model.
Consumer Support
Troubleshooting Tips
Operating Instructions
Control Settings
Status Indicator Lights
Time Remaining Display (on some models)
During operation, the display shows the minutes remaining until the cycle is complete. The display may adjust the remaining
time while the Sensing light is on. The time displayed at the start of each cycle may change from the factory setting as the unit
customizes itself to home use. During a delay start, the display will show hours of time remaining until the cycle starts.
The Status display tells you what’s happening while the dishwasher is in operation and may flash, indicating a malfunction (see
page 6). The lights will come ON indicating the sequence of operation the dishwasher is in.
LOW Displayed when the SmartDispenseTM needs to be refilled with liquid or gel automatic dishwasher
DETERGENT detergent.
SENSING Displayed while the ExtraClean™ Sensor is measuring the amount of soil and temperature of water.
The dishwasher will adjust the selected cycle to achieve optimal performance.
WASHING Displayed during prewash and main wash periods.
RINSING Displayed during rinse periods.
DRYING Displayed during HEATED DRY.
SANITIZED Displayed when cycle has met sanitization conditions. Light remains ON until door is opened.
CLEAN Displayed when a wash cycle is complete. The light will remain ON until door is opened.
Press the pad for the desired wash cycle.
NOTE: All cycle times and water usage information contained in the following section are approximate values only.
Actual results will depend on several factors, including but not limited to, inlet temperature, household water pressure
and turbidity of the wash water.
The light above or next to the selected pad will be ON to indicate which WASH CYCLE has been selected.
Heavy 8.8 gal., 105 min.
Medium 7.5 gal., 95 min.
Light 6.3 gal., 85 min.
This cycle raises the water temperature in the final rinse to sanitize your dishware. The cycle
length will vary depending on the temperature of your inlet water.
NOTE: The Anti-Bacteria cycle is monitored for sanitization requirements. If the cycle is
interrupted during or after the main wash portion or if the incoming water temperature is so
low that adequate water heating cannot be achieved, the sanitizing conditions may not be
met. In these cases, the sanitized light will not illuminate at the end of the cycle.
NOTE: NSF-certified residential dishwashers are not intended for licensed food establishments.
Heavy 10.0 gal., 80 min.
Medium 8.8 gal., 70 min.
Light 7.5 gal., 60 min.
This cycle is meant for heavily soiled dishes or cookware with dried-on or baked-on soils. This
cycle may not remove burned-on foods. Everyday dishes are safe to be used in this cycle.
Heavy 8.8 gal., 70 min.
Medium 7.5 gal., 60 min.
Light 5.0 gal., 50 min.
This cycle is for medium/heavily soiled dishes and glassware.
(on some models)
Safety Instructions
(on some models)
7.5 gal., 35 min.
This cycle is for everyday dishes and glassware.
7.5 gal., 35 min.
This cycle is for lightly soiled china and crystal.
7.5 gal., 35 min.
This cycle is specifically designed for glasses.
2.5 gal., 10 min.
For rinsing partial loads that will be washed later. Do not use detergent with this cycle.
The light above the selected pad will be ON to indicate which ENHANCEMENT/EXTRA has been selected.
(on some models)
For use with heavily soiled and/or dried-on, baked-on soils. This option MUST be
selected PRIOR to starting the cycle. This option adds 16 minutes to the cycle time.
NOTE: Cannot be selected with RINSE ONLY cycle.
Light OFF
Shuts off the drying heat option. Dishes air dry naturally and energy is saved. For
faster air dry, you can prop the door open after the CLEAN light illuminates.
Light ON
Turns the heater on for fast drying. This will extend the time to your wash cycle by 8
minutes for the SPEED CYCLE and 30 minutes for all other cycles. NOTE: Cannot be
selected with RINSE ONLY cycle.
When selected, the cycle will run longer with heating elements on to improve both
wash and dry performance. NOTE: Cannot be selected with RINSE ONLY cycle.
You can delay the start of a wash cycle for up to 9 hours. Touch the DELAY HOURS pad
to choose the number of hours you want to delay the start of the cycle; then touch
START/RESET. The machine will count down and start automatically at the correct time.
Touching START/RESET a second time will cancel the DELAY START selection. NOTE: If
you forget to fully close the door, a reminder signal will beep until you do so.
Consumer Support
To change a cycle after washing starts, touch the START/RESET pad to cancel the
cycle. The START/RESET light will flash while the water is pumped out if needed. This
takes approximately 90 seconds. When the light stops flashing, the dishwasher
can be reprogrammed and restarted.
Troubleshooting Tips
(on some models)
You can lock the controls to prevent any selections from being made. Or you can lock
the controls after you have started a cycle.
Children cannot accidentally start dishwasher by touching pads with this option
To unlock the dishwasher controls, touch and hold the HEATED DRY pad for 3 seconds.
The light above the LOCK pad will turn off. To lock the dishwasher, touch and hold the
HEATED DRY pad for 3 seconds. The light above the LOCK pad will turn on.
Operating Instructions
NOTE: The CHINA CRYSTAL/PLASTICS (some models) selector is a toggle pad; toggle the pad until the
desired cycle is indicated.
NOTE: This dishwasher is equipped with a CleanSensor™ with automatic temperature control; therefore, cycle
length and time may vary depending on soil and temperature conditions.
NOTE: Only the Anti-Bacteria cycle has been designed to meet the requirements of Section 6, NSF 184 for soil
removal and sanitization efficacy.
Operating Instructions
Safety Instructions
About the dishwasher control panel.
Close the dishwasher door and select the cycle and
desired enhancements. Touch the START/RESET pad to
begin the cycle. Water fill begins, and approximately 60
seconds later the wash action begins.
NOTE: The dishwasher remembers your last cycle so
you don’t have to reprogram each time. When the
dishwasher door is fully closed, the control panel lights
will display the last settings you selected.
If you don’t want to change any of the settings, simply
touch the START/RESET pad to begin the cycle.
If the door is closed, the indicator lights will turn
off if the START/RESET pad is not selected within two
minutes. To activate the display, open and close the door
or press any pad.
Also, if a power failure occurs, NORMAL and HEATED
DRY will automatically be programmed. Make any new
selections and touch the START/RESET pad to begin
the cycle.
The CLEAN light is illuminated when a wash cycle is
complete. The light will stay ON until the door is opened
and then closed and latched or when a pad is pressed
with the door closed. You can turn off the CLEAN light
by pressing any pad when the door is latched.
Flashing display lights.
Status Indicator Lights
What It Means
Cycle has been interrupted by pressing the START/RESET pad. Light will stop
flashing after the dishwasher automatically drains out the water.
Using the dishwasher.
Check the Water Temperature
Troubleshooting Tips
The entering water should be at least 120°F and not more
than 150°F for effective cleaning and to prevent dish
damage. Check the water temperature with a candy or
meat thermometer. Turn on the hot water faucet nearest
the dishwasher, place the thermometer in a glass and let
the water run continuously into the glass until the
temperature stops rising.
Use Jet-Dry ® or Cascade Crystal Clear® Rinse Agent
Jet-Dry® or Cascade Crystal Clear® rinse agents remove spots and prevent new film buildup on your dishes, glasses,
flatware, cookware and plastic.
Filling the Dispenser
The rinse agent dispenser holds 3.5 oz. of rinse agent. Under normal conditions, this will
last approximately one month. Try to keep it full, but do not overfill.
1 Make sure the dishwasher door is fully open.
Turn the dispenser cap to the left and lift it out.
Add rinse agent until the indicator window looks full.
Clean up any spilled rinse agent with a damp cloth.
Replace the dispenser cap.
Dispenser cap
Consumer Support
Rinse Aid Setting
The amount of rinse agent released into the final wash can be adjusted. The factory
setting is at the midpoint. If there are rings of calcium (hard water) spots on dishes, try a
higher setting. If you see foam in the dishwasher, move the indicator to a lower setting.
To adjust the setting
Remove the dispenser cap; then turn the adjuster counterclockwise to increase the
amount of rinse agent, clockwise to reduce the amount of rinse agent.
Dish Preparation Prior to Loading
■ No prerinsing of normal food soil is required.
■ Scrape off hard soils, including bones, toothpicks, skins
and seeds.
■ Remove large quantities of any remaining food.
■ Remove leafy vegetables, meat trimmings and
excessive amounts of grease or oil.
■ Remove acidic food soils that can discolor stainless
Manual Detergent Dispenser
Your dishwasher comes equipped with a manual dispenser
and, on some models, an automatic liquid dishwasher
detergent dispenser (SmartDispenseTM). You can use either
of these dispensers, but don’t use both at the same time.
For heavily soiled loads, use a bit more detergent. For water
temperatures above 140°F, use a bit less detergent.
The cover of the main wash section will open during the
wash cycle. If you are using SmartDispenseTM, leave the
cover of the main wash section dispenser open before
starting the cycle.
Operating Instructions
Manual Detergent
Safety Instructions
For heavily soiled loads, use the Pots and Pans or Heavy Wash
You may use powder, liquid, gel or tablets in the manual
dispenser. It is important to keep powdered detergents and
tablets fresh and dry so they don’t lose effectiveness.
Therefore, do not put detergent into the manual dispenser
until you are ready to wash dishes.
Filling Manual Detergent Dispenser
Detergent Cups to Fill
Less than 4
Fill cup to soft line (1/3 full)
4 to 8
Fill cup to medium soft line (2/3 full)
8 to 12
Fill cup to medium hard line
(completely full)
than 12
Fill both main wash cup
and pre wash cup
Because so many detergent containers look alike, store the
dishwasher detergent in a separate space from all other
cleaners. Show anyone who may use the dishwasher the
correct detergent and where it is stored.
While there will be no lasting damage to the dishwasher,
your dishes will not get clean using a dishwashing
detergent that is not formulated to work with dishwashers.
Consumer Support
of Grains
NOTE: Using a detergent that is not specifically designed
for dishwashers will cause the dishwasher to fill with suds.
During operation, these suds will spill out of the dishwasher
vents, covering the kitchen floor and making the floor wet.
Troubleshooting Tips
The amount of detergent to use depends on whether your
water is hard or soft. With hard water, you need extra
detergent. With soft water, you need less detergent.
Protect your dishes and dishwasher by contacting your
water department and asking how hard your water is.
Twelve or more grains is extremely hard water. A water
softener is recommended. Without it, lime can build up in
the water valve, which could stick while open and cause
flooding. Too much detergent with soft water can cause a
permanent cloudiness of glassware, called etching.
Use the information in the table below as a guide to
determine the amount of automatic dishwasher detergent
to place in the dispenser. You may use powder, liquid, gel
or tablets in this dispenser.
When using automatic dishwashing detergent tablets,
simply place one tablet in the main wash section and close
the cover.
SmartDispenseTM Detergent Dispenser (on some models)
This dishwasher may have a SmartDispenseTM feature
which automatically dispenses liquid automatic
dishwasher detergent into each cycle based on soil
level and water hardness.
To utilize the SmartDispenseTM Detergent Dispenser,
it must first be filled. Although any liquid or gel
automatic dishwashing detergent can be used in
the SmartDispenseTM system, all liquid or gel
automatic dishwashing detergents are not the same.
Most automatic dishwashing detergents are chlorine
bleach-based (such as Cascade® or Electrasol®)
while others contain enzymes (such as Cascade
Do not mix any chlorine bleach-based automatic
dishwashing detergent with any dishwashing
detergent containing enzymes as this could cause
the detergents to congeal and lead to blockage of
the SmartDispenseTM system. Check the detergent
label to determine if the detergent is chlorine
bleach-based or one that contains enzymes. It is
recommended that the same type of detergent be
used when refilling your SmartDispenseTM system.
Operating Instructions
Safety Instructions
Using the dishwasher.
Troubleshooting Tips
Absolutely do not add
powder detergent, tablets or any liquid soap or
detergent normally used for washing hands or
dishes in a sink. Only use liquid or gel detergent
specifically designed for use in an automatic
Set the door at a comfortable angle to fill the
Aim the detergent bottle at the opening in the door
and begin to fill.
The dispenser will hold 40 oz of liquid dishwasher
detergent (standard size bottle).
Filling Dispenser
To open the dispenser for filling, push down and
turn the blue cap counterclockwise until the cap
is loose. Lift cap off.
Turn clockwise.
When full, replace the cap and turn clockwise until
tight. If residue is left on the door, it will be washed
off in the next cycle.
Consumer Support
An indicator light will turn on to notify you when the
dispenser needs to be filled again. After filling, the light
will not turn off until the door is closed. A full dispenser
will last approximately 1 month for the average user.
Light will turn on when
it is time to refill.
SmartDispenseTM Detergent Dispenser
Water Hardness Calibration
Prior to the first use, the dishwasher needs to
be calibrated for water hardness. Please follow
directions below to calibrate the dishwasher to
the hardness of your tap water.
Press the COOKWARE and DELAY HOURS pads at the
same time for 3 seconds.
Control Panel
Determine the Hardness of Your Tap Water
Water hardness test strip indication
Value to Enter
into Dishwasher
Set Control to Calibration Mode
From the standby mode (dishwasher not running
a cycle and the panel lights on), enter the water
hardness selection mode.
Press at the same time.
Enter Water Hardness
Once in the water hardness calibration mode, the
3-digit display will appear and display a number
from a 1 to 5. If the water hardness has never been
entered, the display will show 5. Press the COOKWARE
pad to raise the value or the NORMAL WASH pad to
lower the value shown on the display. Set the value
according to the table at left as determined from
the water hardness test strip.
Control Panel
WASH pad to
lower the value.
Operating Instructions
In the bag containing these instructions, you should
find a water hardness test strip package. Read the
instructions on the package, remove the test strip and
follow the instructions to determine the hardness level
of your tap water. You will use this information to
calibrate your dishwasher to dispense the optimal
amount of detergent.
Safety Instructions
pad to raise the
Troubleshooting Tips
Return control to normal operation and save the last
displayed value as the new water hardness value.
Calibration is complete.
You should recalibrate the dispenser if water
conditions change, for example, if a water softener
system is added or removed from your home.
Consumer Support
For best dishwashing results, follow these loading guidelines. Features and appearance of racks and silverware
baskets may vary from your model.
Upper Rack
Operating Instructions
Safety Instructions
Loading the dishwasher racks.
The upper rack is good for all kinds of
odd-shaped utensils. Saucepans, mixing
bowls and other items should be placed face
down. Fold-down tines (on some models)
provide flexibility for extra-large and hard-tofit items.
The upper rack is adjustable (on some models)
to add flexibility in loading your dishwasher.
To lower, push tabs in and lower rack. To raise,
just pull up on rack until it snaps.
Secure larger dishwasher-safe plastics over
2 tines when possible.
The utility shelf (on some models) may be
placed in the up or down position to add
flexibility. A wine glass holder (on some
models) secures wine glasses for best
washability. Because wine glasses come
in various sizes, after loading, slowly push
in the rack to make sure they will clear
the top of the dishwasher.
Be sure that items do not protrude through
the bottom of the rack and block rotation of
the middle spray arm. This could result in
poor wash performance for items in the
upper rack.
Make sure small plastic items are secure so
they can’t fall onto the heater.
Check to make sure that no items will block
rotation of the wash arms.
Some models have an Angled Rack System,
which allows you to angle your dishes, such
as coffee mugs, for better cleaning and
quicker drying. To position the tines, pull the
lever forward, drop the tines into position
and release the lever.
Lower Rack
Troubleshooting Tips
Consumer Support
Although the upper rack is primarily for
glasses, cups and saucers, pots and pans can
be placed in this rack for effective cleaning.
Cups and glasses fit best along the sides. This
is also a secure place for dishwasher-safe
The lower rack is best used for plates, saucers
and cookware. Large items such as broiler
pans and baking racks should go along the
left-hand side. Load platters, pots and bowls
along the sides, in corners or in the back. The
soiled side of items should face the center of
the rack. If necessary, oversized glasses and
mugs can be placed in the lower rack to
maximize loading flexibility.
Also, be careful not to let a portion of an item
such as a pot or dish handle extend through
the bottom rack. This could block the wash
arm and cause poor washing results.
Fold-down tines (on some models) provide
flexibility for extra-large and hard-to-fit items.
The tines may be left in the up position or
folded down to customize the lower rack.
Silverware Basket
Don’t let any
item extend
through bottom.
To remove end baskets, grasp the
basket at opposite corners and
slide apart.
A variety of options is available regarding
the three-piece silverware basket in your
dishwasher. The complete basket is designed
to fit on the right side of the lower rack.
Additionally, each end of the basket is
removable to add loading flexibility to
accommodate flatware and lower rack
capacity needs.
To load flatware, simply push the adjustable
handle to either side. Put flatware in the
basket with knife handles up to protect
your hands. Place spoons in the basket
with handles down. Mix knives, forks and
spoons so they don’t nest together.
The provided lids with slots can be used
to avoid nesting of silverware. Small plastic
items, such as measuring spoons and
lids for small containers, should go in
the bottom of the silverware basket with
silverware on top.
The lids of both end and middle baskets can
be closed to contain small items. Long items
can be placed on the utility shelf in the
upper rack.
Loading place settings…
Lower Rack—10 place settings
Follow these guidelines for loading 12 place settings. Features and appearance of racks and silverware baskets
may vary from your model. NOTE: Silverware should be individually loaded into the slots on the silverware basket lid.
Troubleshooting Tips
Upper Rack—12 place settings
Operating Instructions
Upper Rack—10 place settings
Safety Instructions
Follow these guidelines for loading 10 place settings. Features and appearance of racks and silverware baskets
may vary from your model. NOTE: Silverware should be individually loaded into the slots on the silverware basket lid.
Lower Rack—12 place settings
Consumer Support
Cleaning the Exterior Door Panel
Operating Instructions
Safety Instructions
Caring for the dishwasher.
Stainless Steel Door Panel (model numbers
ending in SS)
The stainless steel panels can be cleaned
with Stainless Steel Magic or a similar product
using a clean, soft cloth. Do not use appliance
wax, polish, bleach or products containing
chlorine on Stainless Steel doors.
Follow the instructions below for cleaning the
door panel for your specific model.
CleanSteel Door Panel (model numbers
ending in CS)
Use a clean, soft, lightly dampened cloth,
then dry thoroughly. Do not use appliance
wax, polish or any chemical agent on
CleanSteel doors.
Painted Door Panel (model numbers ending
in BB–black, CC–bisque, WW–white, SA–silver
metallic or BG–graphite black)
Use a clean, soft, lightly dampened cloth,
then dry thoroughly. You may also use a
good appliance wax or polish.
You can order Stainless Steel Magic
#WX10X15 through GE Parts by calling
Do not wipe the dishwasher with a soiled
dish cloth or wet towel. These may leave
a residue. Do not use scouring pads or
powdered cleaners because these products
can scratch the finish.
Stainless Steel Interior—Tub and Inner Door
The stainless steel used to make the
dishwasher tub and inner door provides
the highest reliability available in a GE
dishwasher. If the dishwasher tub or inner
door should be scratched or dented during
normal use, they will not rust or corrode.
These surface blemishes will not affect
their function or durability.
Troubleshooting Tips
Consumer Support
Before cleaning the front panel, make
sure you know what type of panel you have.
Refer to the last two letters of your model
number. You can locate your model number
on the left-hand tub wall just inside the door.
If your model number ends with BB, CC, WW,
SA or BG, then you have a painted door
panel. If your model number ends with SS,
then you have a Stainless Steel Door panel. If
your model number ends with CS, then you
have a CleanSteel panel.
Cleaning the Control Panel
To clean the control panel, use a lightly
dampened cloth. Then dry thoroughly.
Protect Against Freezing
Air gap
Check the air gap any time your
dishwasher isn’t draining well.
If your dishwasher is left in an unheated
place during the winter, ask a service
technician to:
Drain water from the water inlet line
and water valve. (Use a pan to catch
the water.)
Cut off electrical power to the
dishwasher. Remove fuses or trip
circuit breaker.
Reconnect the water inlet line to the
water valve.
Turn off the water supply and disconnect
the water inlet line from the water valve.
Does Your Dishwasher Have an Air Gap?
An air gap protects your dishwasher
against water backing up into it if a drain
clogs. The air gap is not a part of the
dishwasher. It is not covered by your
warranty. Not all plumbing codes require
air gaps, so you may not have one.
The air gap is easy to clean.
Turn off the dishwasher and lift off the
Remove the plastic cap and clean with
a toothpick.
Troubleshooting Tips
Save time and money! Review the charts on the following pages,
or visit You may not need to call for service.
Error Messages
Possible Causes
What To Do
Possible Causes
Dishes and flatware
not clean
Low inlet water temperature
Cloudiness on
Detergent left in
dispenser cups
Close and latch the door after opening it mid-cycle.
What To Do
• Make sure inlet water temperature is correct (see page 8). Turn on the hot
water faucet nearest the dishwasher, let run until the water temperature
stops rising. Then start the dishwasher and turn off the faucet. This insures
the entering water is hot.
Water pressure is temporarily low • Turn on a faucet. Is water coming out more slowly than usual? If so, wait
until pressure is normal before using your dishwasher.
Air gap or disposer is clogged
• Clean the air gap or flush the disposer.
Improper rack loading
• Make sure large dishware does not block the detergent dispenser or the
wash arms. See the Loading the dishwasher racks section.
No air gap or high drain loop
• Verify that you have an air gap or a high drain loop. Refer to the
Installation Instructions.
• Use Jet-Dry ® or Cascade Crystal Clear® rinse agents to remove spots and
Extremely hard water
prevent new film buildup.
Low inlet water temperature
• Make sure water temperature is at least 120°F.
Overloading the dishwasher
• Load dishwasher as shown in the Loading Place Settings section.
Improper loading
• Make sure detergent is fresh.
Old or damp powder detergent
• If water is extremely hard, a softener may be required.
Rinse agent dispenser empty
Too little detergent
Combination of soft water and
• This is called etching and is permanent. To prevent this from happening,
too much detergent
use less detergent if you have soft water. Wash glassware in the shortest
cycle that will get it clean.
Water temperature entering
• This could be etching. Lower the water heater temperature.
the dishwasher exceeds 150°F
Correct detergent
• Use only automatic dishwasher detergents to avoid sudsing. Cascade® and
wasn’t used
Electrasol® Automatic Dishwashing Detergents have been approved for use
in all GE dishwashers.
• To remove suds from the tub, open the dishwasher and let suds dissipate.
Close and latch the dishwasher. Pump out water by touching the
START/RESET pad once; then 30 seconds later, touch the
START/RESET pad again. Repeat if necessary.
Rinse agent was spilled
• Always wipe up rinse agent spills immediately.
Dishes are blocking the
detergent cup
• Reposition the dishes, so the water from the lower spray arm can
flush the detergent cup. See the Loading the dishwasher section.
Consumer Support
Suds in the tub
The light will stop flashing after the dishwasher drains. A new cycle will
start automatically.
Troubleshooting Tips
Spots and filming
on glasses and
Press the START/RESET pad once to start the dishwasher. Press the
START/RESET pad a second time when the dishwasher is running only if you
wish to cancel the cycle.
Operating Instructions
START/RESET status You have pressed the
indicator light flashing START/RESET pad while the
dishwasher is running. This will
cancel the cycle. The light will
stop flashing after the dishwasher
drains (about 90 seconds).
Power to the dishwasher was
turned off while a cycle was
running and power has just been
restored to the dishwasher. The
blinking lights indicate that the
dishwasher is draining the potential
water inside.
Dishwasher BEEPS
This is a reminder that your
once every 30 seconds dishwasher door has been left
open during operation. It will
continue beeping until you close
the door.
Safety Instructions
Before you call for service…
Safety Instructions
Operating Instructions
Before you call for service…
Possible Causes
What To Do
Black or gray
marks on dishes
Dishes don’t dry
Aluminum utensils have
rubbed against dishes
Low inlet water temperature
• Remove marks with a mild, abrasive cleaner.
Rinse agent dispenser is empty
Control panel responded Door latch may not be properly
to inputs but dishwasher seated
never filled with water
Water valve may be turned off
Stained tub interior
Some tomato-based foods can
cause reddish stains
Consumer Support
Troubleshooting Tips
Dishwasher won’t run
Make sure inlet water temperature is at least 120°F.
Select a higher cycle, such as ANTI-BACTERIA, SANI WASH or POTS & PANS.
• Check the rinse agent dispenser and fill as required.
• Make sure the door is firmly closed.
• Make sure water valve (usually located under the sink) is turned on.
• Use of the RINSE ONLY cycle after adding the dish to the load
can decrease the level of staining. GE recommends Cascade®
Plastic Booster to help remove these types of stains.
Tea or coffee stains
• Remove the stain by hand, using a solution of 1/2 cup bleach
and 3 cups warm water.
Before cleaning interior, wait at least 20 minutes after a cycle for the
heating elements to cool down. Failure to do so can result in burns.
An overall yellow or brown film can • A special filter in the water supply line is the only way to correct
be caused by iron deposits in water this problem. Contact a water softener company.
White film on inside surface—
• GE recommends Jet-Dry ® or Cascade Crystal Clear® to help
hard water minerals
prevent hard water mineral deposits from forming.
• Run dishwasher with citric acid to remove mineral deposits. Citric acid
(Part number: WD35X151) can be ordered through GE Parts. See back
cover for ordering information.
Fuse is blown or circuit breaker
• Replace fuse or reset circuit breaker. Remove any other appliances from
is tripped
the circuit.
Power is turned off
• In some installations, the power to the dishwasher is provided through a
wall switch, often located next to the disposer switch. Make sure it is on.
Control panel is locked
• Unlock control panel. See page 5 or 7.
Reboot your control
• Turn off power to the dishwasher (circuit breaker or wall switch) for
30 seconds; then turn back on.
Time too long between
• Each pad must be touched within 30 seconds of the others.
touching of selected pads
To relight, touch any pad again, or unlock and relatch door.
Control panel lights
go off when you’re
setting controls
Water standing in
This is normal
the bottom of the tub
Water won’t pump
Drain is clogged
out of the tub
• A small amount of clean water around the outlet on the tub
bottom at the back of the tub keeps the water seal lubricated.
• If you have an air gap, clean it. See page 12.
• If the dishwasher drains into a disposer, run disposer clear.
• Check to see if your kitchen sink is draining well. If not, you
may need a plumber.
• Warm, moist air comes through the vent by the door latch during drying
and when water is being pumped out. This is necessary for drying.
• Do not interrupt the cycle anytime during or after main wash.
This is normal
Sanitized light does
not illuminate at the
end of the cycle
cycle only)
The door was opened and the
cycle was interrupted during
or after the main wash portion
The incoming water
• Raise the water heater temperature to between 120°F and 140°F.
temperature was too low
Normal operating sounds
• These are all normal. No action is required.
Detergent cup opening
Water entering dishwasher
The motor stops and starts at
various times during the cycle
Drain pump sounds during
pump out
Rattling dishes when the spray • Make sure dishes are properly loaded. See the Loading the
arm rotates
dishwasher racks section.
All warranty service provided by our Factory Service Centers,
or an authorized Customer Care® technician. To schedule
service, on-line, 24 hours a day, visit us at, or call
800.GE.CARES (800.432.2737). Please have serial number and
model number available when calling for service.
Staple your receipt here.
Proof of the original purchase
date is needed to obtain service
under the warranty.
GE Will Replace:
One Year
From the date of the
original purchase
Any part of the dishwasher which fails due to a defect in materials or workmanship. During
this limited one-year warranty, GE will also provide, free of charge, all labor and related service
to replace the defective part.
Five Years
(for models PDW7300,
PDW7800 and
From the date of the
original purchase
The dishwasher racks or the electronic control module, if they should fail due to a defect in
materials or workmanship. During this five-year limited warranty, you will be responsible for any
labor or in-home service costs.
Lifetime of Product
(for models PDW7300,
PDW7800 and
The PermaTuf ® tub or door liner, if it fails to contain water due to a defect in materials or
workmanship. During this limited warranty, GE will also provide, free of charge, all labor and
related service to replace the defective part.
Operating Instructions
For The Period Of:
What GE Will Not Cover:
■ Damage to the product caused by accident, fire, floods
or acts of God.
■ Improper installation, delivery or maintenance.
■ Incidental or consequential damage caused by possible
defects with this appliance.
■ Replacement of house fuses or resetting of circuit
■ Cleaning or servicing of the air gap device in the
drain line.
■ Damage caused after delivery.
■ Product not accessible to provide required service.
EXCLUSION OF IMPLIED WARRANTIES—Your sole and exclusive remedy is product repair as provided in this Limited
Warranty. Any implied warranties, including the implied warranties of merchantability or fitness for a particular
purpose, are limited to one year or the shortest period allowed by law.
Some states do not allow the exclusion or limitation of incidental or consequential damages. This warranty
gives you specific legal rights, and you may also have other rights which vary from state to state. To know
what your legal rights are, consult your local or state consumer affairs office or your state’s Attorney General.
Warrantor: General Electric Company. Louisville, KY 40225
Consumer Support
This warranty is extended to the original purchaser and any succeeding owner for products purchased for
home use within the USA. If the product is located in an area where service by a GE Authorized Servicer is not
available, you may be responsible for a trip charge or you may be required to bring the product to an Authorized GE
Service location for service. Proof of original purchase date is needed to obtain service under the warranty.
In Alaska, the warranty excludes the cost of shipping or service calls to your home.
Troubleshooting Tips
■ Service trips to your home to teach you how to use
the product.
■ Failure of the product if it is abused, misused, or used for
other than the intended purpose or used commercially.
Safety Instructions
GE Dishwasher Warranty.
Consumer Support.
GE Appliances Website
Have a question or need assistance with your appliance? Try the GE Appliances Website 24 hours a day,
any day of the year! For greater convenience and faster service, you can now download Owner’s Manuals,
order parts or even schedule service on-line.
Schedule Service
Expert GE repair service is only one step away from your door. Get on-line and schedule your service at
your convenience 24 hours any day of the year! Or call 800.GE.CARES (800.432.2737) during normal business hours.
Real Life Design Studio
GE supports the Universal Design concept—products, services and environments that can be used by
people of all ages, sizes and capabilities. We recognize the need to design for a wide range of physical and
mental abilities and impairments. For details of GE’s Universal Design applications, including kitchen design ideas
for people with disabilities, check out our Website today. For the hearing impaired, please call 800.TDD.GEAC
Extended Warranties
Purchase a GE extended warranty and learn about special discounts that are available while your warranty
is still in effect. You can purchase it on-line anytime, or call 800.626.2224 during normal business hours.
GE Consumer Home Services will still be there after your warranty expires.
Parts and Accessories
Individuals qualified to service their own appliances can have parts or accessories sent directly to their homes
(VISA, MasterCard and Discover cards are accepted). Order on-line today, 24 hours every day or by phone at
800.626.2002 during normal business hours.
Instructions contained in this manual cover procedures to be performed by any user. Other servicing
generally should be referred to qualified service personnel. Caution must be exercised, since improper
servicing may cause unsafe operation.
Contact Us
If you are not satisfied with the service you receive from GE, contact us on our Website with all the details
including your phone number, or write to:
General Manager, Customer Relations
GE Appliances, Appliance Park
Louisville, KY 40225
Register Your Appliance
Register your new appliance on-line—at your convenience! Timely product registration will allow for
enhanced communication and prompt service under the terms of your warranty, should the need arise.
You may also mail in the preprinted registration card included in the packing material.
Printed in the United States
Printed on Recycled Paper
Download PDF
Similar pages
AEG F45010W0
Franke FDW 612 E5P A+
Franke FDW 613 DTS A+++
Franke FDW 410 DH 3A
Franke FDW 612 EHL A+
Franke FDW 410 DT 3A
Installation Guide (5.90 MB)