2 Year Electric Fire Warranty
This warranty applies to our Lectro and Phantasy Electric Inset Fires.
First 12 months
All of our Lectro and Phantasy electric inset fires come with a statutory 1 year guarantee as
standard covering parts.
Two Year Warranty
The two year guarantee is only applicable to purchases made through an authorised Capital
Fireplace stockist.
Terms and Conditions
For all fires purchased, the 2 year guarantee commences from the date of purchase,
provided that the following terms and conditions are adhered to:
For any claim to be made within the 2 years from date of purchase you will be required
to provide us with proof of purchase.
Purchase(s) must be made through an authorised stockist.
The appliance must be serviced by a qualified person 12 months from date of purchase.
Please note:
All consumable items such as any ceramics including; coals, pebbles, embers, logs and light
bulbs are not covered by the 2 year guarantee.
Download PDF