Electric
Warming Drawer
GE Appliances
Safety Information
Anti-Tip Device . . . . . . . . . . . . . . 3
Safety Precautions . . . . . . . . . 3, 4
Operating Instructions
Owner’s Manual
Control Knob . . . . . . . . . . . . . . . .6
Crisping Stale Items . . . . . . . . . .8
Drawer . . . . . . . . . . . . . . . . . . . . . .7
Features . . . . . . . . . . . . . . . . . . . . .5
Moisture Selector . . . . . . . . . . . . .6
ON Signal Light . . . . . . . . . . . . . .6
Pans . . . . . . . . . . . . . . . . . . . . . . . . 6
Proofing Yeast Bread
and Dough . . . . . . . . . . . . . . . . . .8
Rack . . . . . . . . . . . . . . . . . . . . . . . .7
Temperature Selection
Charts . . . . . . . . . . . . . . . . . . . .8, 9
Warming Serving Bowl
and Plates . . . . . . . . . . . . . . . . . . .7
JKD910
JTD910
Care and Cleaning
Control Knob . . . . . . . . . . . . . . 10
Rack . . . . . . . . . . . . . . . . . . . . . . 10
Stainless Steel . . . . . . . . . . . . . . 10
Warming Drawer Pan . . . . . . . . 10
Installation . . . . . . . . . . . 11–16
Troubleshooting Tips . . . . . 17
Customer Service
Product Registration . . . . . . . . . .2
Service Telephone
Numbers . . . . . . . . 2, Back Cover
Warranty for Customers
in Canada . . . . . . . . . . . . . . . . . . 19
Warranty for Customers
in U.S. . . . . . . . . . . . . . . . . . . . . . 18
www.geappliances.com
164D3333P163
350A4502P201
49-8933-1
05-00 JR
Safety Instructions
GE & You, A Service Partnership.
IMPORTANT!
Fill out the Consumer Product Registration Card.
Two easy ways to register your appliance!
Operating Instructions
■ Through the internet at www.geappliances.com
■ Complete and mail the enclosed Product Registration Card
FOR YOUR RECORDS
Write the model and serial numbers here:
#
Care and Cleaning
You can find them on a label on the right side of the cavity. Remove the pan to access this label.
Installation Instructions
#
Inside you will find many helpful hints on how to use and maintain your warming drawer
properly. Just a little preventive care on your part can save you a great deal of time and money
over the life of your warming drawer.
Staple sales slip or cancelled check here.
Proof of the original purchase date is needed to obtain service under the warranty.
READ THIS MANUAL
IF YOU NEED SERVICE
You’ll find many answers to common problems in the Before You Call For Service section.
If you review our chart of Troubleshooting Tips first, you may not need to call for service at all.
Troubleshooting Tips
If you do need service, you can relax knowing help is only a phone call away. A list of toll-free
customer service numbers is included in the back section of this manual. Or, in the United States,
you can always call the GE Answer Center®, at 800-626-2000, 24 hours a day, 7 days a week.
In Canada, call 1-800-361-3400.
OR
Customer Service
Visit our Website at: www.geappliances.com
2
Safety Instructions
IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING.
WARNING!
For your safety, the information in this manual must be followed to minimize the risk of fire or
explosion, electric shock, or to prevent property damage, personal injury, or loss of life.
Operating Instructions
WARNING ANTI-TIP BRACE REQUIRED
All warming drawers can tip and injury could result if not properly installed.
To prevent accidental tipping of the warming drawer, attach it to the wall with an anti-tip brace
as described in the Installation Instructions.
SAFETY PRECAUTIONS
■ Use this appliance only for its intended
purpose as described in this Owner’s
Manual.
■ Do not attempt to repair or replace any
part of your warming drawer unless it is
specifically recommended in this manual.
All other servicing should be referred to a
qualified technician.
■ Before performing any service, unplug
or disconnect the power supply at the
household distribution panel by
removing the fuse or switching off
the circuit breaker.
■ Always keep combustible wall covering,
curtains or drapes a safe distance from
your warming drawer.
■ Always keep wooden and plastic utensils
and canned food a safe distance away
from your warming drawer.
■ Teach children not to play with the
controls or any other part of the warming
drawer.
■ Do not place more than 50 pounds
into the drawer.
■ For your safety, never use your appliance
for warming or heating the room.
Customer Service
■ Do not leave children alone—children
should not be left alone or unattended in
an area where an appliance is in use. They
should never be allowed to sit or stand on
any part of the appliance.
■ Never leave the drawer open when you
are not watching the warming drawer.
Troubleshooting Tips
■ Have the installer show you the location
of the circuit breaker or fuse. Mark it for
easy reference.
■ Be sure the warming drawer is securely
installed in a cabinet that is firmly attached
to the house structure.
Installation Instructions
■ Be sure your appliance is properly installed
and grounded by a qualified technician in
accordance with the provided installation
instructions.
■ Do not allow anyone to climb, stand or
hang on the drawer. They could damage
the warming drawer, or cause severe
personal injury.
Care and Cleaning
When using electrical appliances, basic safety precautions should be followed, including the
following:
3
WARNING!
SAFETY PRECAUTIONS
The purpose of the warming drawer is to hold hot cooked foods at serving temperature.
Always start with hot food; cold food cannot be heated or cooked in the warming drawer.
Care and Cleaning
Operating Instructions
Safety Instructions
IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING.
■ Do not warm food in the warming drawer
for more than two hours.
■ Never leave jars or cans of fat drippings in
or near your warming drawer.
■ CAUTION: Items of interest to children
should not be stored in cabinets above
the warming drawer; children climbing
on the drawer to reach items could be
seriously injured.
■ Use care when opening the drawer. Open
the drawer a crack and let hot air or steam
escape before removing or replacing food.
Hot air or steam which escapes can cause
burns to hands, face and/or eyes.
■ Use only dry pot holders—moist or damp
pot holders on hot surfaces may result in
burns from steam. Do not let pot holders
touch hot heating elements. Do not use a
towel or other bulky cloth.
■ Do not heat unopened food containers.
Pressure could build up and the container
could burst, causing an injury.
Installation Instructions
■ Do not let cooking grease or other
flammable materials accumulate in or
near the warming drawer.
■ Do not use the warming drawer to dry
newspapers. If overheated, they can catch
on fire.
■ Do not use water on grease fires. Never pick
up a flaming pan. Turn the controls off.
■ Do not use the warming drawer for a
storage area. Items stored in the warming
drawer can ignite.
■ Flame in the warming drawer can be
smothered by closing the drawer or using
a multi-purpose dry chemical or foam-type
fire extinguisher.
■ Do not leave paper products, cooking
utensils or food in the warming drawer
when not in use.
■ Do not touch the heating element or the
interior surface of the warming drawer.
These surfaces may be hot enough to burn.
■ REMEMBER: The inside surface of the
warming drawer may be hot when the
drawer is opened.
Troubleshooting Tips
■ Keep the vent unobstructed.
■ Clean only parts listed in the Care and
cleaning of the warming drawer section.
■ Do not use aluminum foil to line the
drawer. Foil is an excellent heat insulator
and will trap heat beneath it. This will upset
the performance of the drawer and it could
damage the interior finish.
Customer Service
■ Do not store or use combustible materials,
gasoline or other flammable vapors and
liquids in the vicinity of this or any other
appliance.
READ AND FOLLOW THIS SAFETY INFORMATION CAREFULLY.
SAVE THESE INSTRUCTIONS
4
Safety Instructions
Features of your warming drawer.
Not all features are on all models. Appearance may vary.
Operating Instructions
Care and Cleaning
Page
Installation Instructions
Feature Index
Warming Drawer Pan
Removable for cleaning.
10
Moisture Selector (on back of panel)
Use this to keep foods moist or crisp.
6, 8, 9
Model and Serial Numbers
2
Troubleshooting Tips
On a label on the right side of the cavity
(remove pan to access).
Control Knob
The control knob has settings for
PROOF, LOW, MED and HIGH.
6, 8, 9
ON/OFF Switch
Use this switch to turn the warming drawer on.
6
Glows when the ON/OFF switch is in the ON position.
Customer Service
ON Signal Light
6
ON Signal Light Viewer Lens
The ON signal light is visible through the
light viewer lens when the drawer is closed.
6
5
The warming drawer will keep hot, cooked foods at serving temperature. Always start with hot food.
Do not use to heat cold food other than proofing yeast dough, crisping crackers, chips or dry cereal.
Control Knob
PROOF
The warming drawer controls are hidden
with the drawer shut. Open the drawer.
The controls are on the right side of the
front frame.
Operating Instructions
Safety Instructions
Using the warming drawer.
LO
MED
Turn the control knob to the desired
setting.
PROOF . . . . . . . . . . . . . . . . . . 75–95°F
To use the warming drawer, press the
ON/OFF switch to the ON position.
LOW . . . . . . . . . . . . . . . . . . . . 140–160°F
Slide the moisture selector control to the
open or closed setting. (See the Moisture
Selector section.)
HIGH . . . . . . . . . . . . . . . . . . . 195–230°F
MED . . . . . . . . . . . . . . . . . . . . 160–195°F
Care and Cleaning
ON Signal Light
Installation Instructions
HI
Moisture Selector
The ON signal light is located below the
ON/OFF switch and glows when the
ON/OFF switch is in the ON position. It
stays on until the ON/OFF switch is moved
to the OFF position.
The moisture selector is located on the
inside front of the drawer.
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To keep foods moist, slide the moisture
selector control away from the control
knob. This closes the vent and seals the
moisture inside the drawer. With the vent
closed hot foods stay moist and soft.
The ON signal light is visible through the
light viewer in the drawer front panel
when the drawer is closed. This is a
reminder that the heat is on.
To keep foods crisp, slide the moisture
selector control to the right towards the
control knob. This opens the vents and
allows the moisture to escape.
With the vents open, it is normal for moisture to
collect on surfaces above the warming drawer.
Troubleshooting Tips
In this setting condensation may occur around
the inside edge of the drawer.
Customer Service
Additional Pans
An accessory pan kit JXPN1 is available
from GE at extra cost.
Five commercial pans with lids (4” deep)
■ One large pan (14 quarts)
■ Two medium pans (6 quarts each)
■ Two small pans (3 quarts each)
6
Safety Instructions
Rack
■ Rack will fit from front to back.
■ Preheat with the rack in place.
Operating Instructions
■ Using the rack allows for double
stacking of items.
Double stacking items with the rack in position.
Do not line the warming drawer with
aluminum foil.
NOTE: It is not necessary to preheat the drawer
for proofing.
Food in heat-safe glass and glass ceramic
pans may need higher thermostat setting
as compared to food in metal pans.
■ Aluminum foil may be used to cover
food to prevent it from drying out.
CAUTION: Plastic containers or plastic
wrap will melt if in direct contact with
the drawer. Melted plastic may not be
removable and is not covered under
your warranty.
■ Remove serving spoons, etc., before
placing containers in warming drawer.
To Warm Serving Bowl and Plates
■ Preheat empty serving dish while
preheating the drawer.
■ Use only heat-safe dishes.
■ When holding hot, cooked foods and
warming empty serving dishes at the
same time, place the serving dishes on
the high rack position and the food on
the bottom of the drawer.
■ Place the empty dishes on the rack to
raise them off the bottom of the
drawer. If you want hotter dishes or
want to heat fine china, please check
with the manufacturer of the dishes for
their maximum heat tolerance.
CAUTION: Dishes may be hot. Use pot holders
or mitts when removing hot dishes.
7
Customer Service
To warm serving bowls and plates set the
control on LOW.
Troubleshooting Tips
■ Repeated opening of the drawer allows
the hot air to escape and the food to
cool. Allow extra time for temperature
inside the drawer to stabilize after
adding items.
■ Food should be kept hot in its cooking
container or transferred to a heat-safe
serving dish.
Installation Instructions
■ Allow time for the drawer to be
preheated:
LOW 8 minutes
MED 15 minutes
HIGH 20 minutes
■ With large loads it may be necessary to
use a higher thermostat setting and
cover some of the cooked food items.
Care and Cleaning
When using the warming drawer…
To Proof Yeast Bread Dough
■ Preheating not required for proofing.
Yeast dough can be proofed in the warming
drawer.
■ Place your dish on the warming drawer
pan bottom.
Operating Instructions
Safety Instructions
Using the warming drawer.
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■ You must always turn the control
knob to LOW then immediately back
to PROOF.
■ Check the dough height in 40 minutes.
Add time as needed. The dough
should remain in the drawer until it has
doubled in size and a slight depression
remains when the surface is touched
gently with a finger.
■ Close the vent.
Care and Cleaning
■ Lightly oil the top of the dough in a
bowl large enough to double the
dough size. Cover with a cloth.
To Crisp Stale Items
■ Place food in low sided dishes or pans.
■ Preheat on LOW setting and open
the vent.
■ Check crispness after 45 minutes. Add
time as needed.
Installation Instructions
Temperature Selection Chart for Crisp Foods
To keep several different foods hot, set the temperature to the food needing the highest setting.
Place the items needing the highest setting on the bottom of the drawer and items needing less
heat on the rack.
Food Type
Troubleshooting Tips
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Bacon
Bread, hard rolls
Fried foods
Pies, two crusts
Pizza
Potatoes, baked
Tortilla Chips
Control Setting
Moisture Selector Setting
HIGH
MED
HIGH
MED
HIGH
HIGH
LOW
OPEN
OPEN
OPEN
OPEN
OPEN
OPEN
OPEN
Tips:
■ Leave food uncovered.
■ Do not use plastic containers or plastic wrap.
Customer Service
■ Preheat prior to use according to recommended times.
8
Safety Instructions
Temperature Selection Chart for Moist Foods
To keep several different foods hot, set the temperature to the food needing the highest setting.
Place the items needing the highest setting on the bottom of the drawer and items needing less
heat on the rack.
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Moisture Selector Setting
MED
MED
MED
MED
MED
MED
MED
MED
MED
MED
HIGH
MED
MED
MED
HIGH
MED
CLOSED
CLOSED
CLOSED
CLOSED
CLOSED
CLOSED
CLOSED
CLOSED
CLOSED
CLOSED
CLOSED
CLOSED
CLOSED
CLOSED
CLOSED
CLOSED
Beef, medium and well done*
Bread, soft rolls
Casseroles
Cooked cereal
Eggs
Fish, seafood
Fruit
Gravy, cream sauces
Ham
Lamb
Pancakes, waffles
Pies, one crust
Pork
Potatoes, mashed
Poultry
Vegetables
* USDA/FSIS recommends an internal temperature of 145°F. as the minimum doneness for beef. Use a portable meat thermometer to check internal
temperatures.
Care and Cleaning
Control Setting
Operating Instructions
Food Type
Installation Instructions
Tips:
■ Cover food with lid or aluminum foil.
■ Do not put water in the warming pan.
■ Do not use plastic containers or plastic wrap.
■ Preheat prior to use according to recommended times.
Troubleshooting Tips
Customer Service
9
Be sure the controls are in the OFF position and all surfaces are cool before cleaning any part
of the warming drawer.
Warming Drawer Pan
Most cleaning can be done to the pan
with the pan in place in the drawer.
However, the pan may be removed if
further cleaning is needed.
Operating Instructions
Safety Instructions
Care and cleaning of the warming drawer.
Open the drawer fully. Using the finger
grasp holds on the side of the drawer, lift
the pan up and out.
Care and Cleaning
Use soap and warm water to thoroughly
clean.
Installation Instructions
Rack
Clean the rack with detergent and water.
After cleaning, rinse the rack with clean
water and dry with a clean cloth.
Troubleshooting Tips
Stainless Steel
Do not use a steel wool pad; it will scratch the
surface.
Clean with hot soapy water. Rinse and dry.
If food soil remains, try a general kitchen
cleaner, such as Fantastik®, Simple
Green® or Formula 409®.
For hard to clean soil use a standard
stainless steel cleaner such as Bon-Ami®
or Cameo®
. Soils can also be soaked
several hours with wet towels. Apply
cleaner with a damp sponge, rinse
thoroughly and dry. Always scrub lightly
in the direction of the grain.
Customer Service
After cleaning, use a stainless steel polish such
as Stainless Steel Magic .®
Control Knob
The control knob may be removed for easier
cleaning.
Before removing the knob for cleaning,
please note that it is in the PROOF position.
10
Wash the knob in soap and water or a
vinegar and hot water solution but do
not soak.
Dry and replace the knob.
Safety Instructions
Installation of the warming drawer.
Read these instructions completely and carefully.
Before You Begin
IMPORTANT: OBSERVE ALL GOVERNING CODES
AND ORDINANCES.
NOTE TO INSTALLER: Leave these instructions
with the appliance after installation is completed.
NOTE TO CONSUMER: Keep this Owner’s
Manual and Installation Instructions for
future use.
Operating Instructions
IMPORTANT: Save these instructions for the
local electrical inspector’s use.
NOTE: This appliance must be properly
grounded.
NOTE: Insure that the power cord does not
contact the hot surfaces on the bottom of
ovens, cooktops, or any other appliance.
27″
231⁄4″
101⁄2″
9″
A
261⁄4″
Including handle
Dimension A
27 ″ Drawer
30 ″ Drawer
26 3⁄4 ″
30 ″
Custom Panel Kits
Troubleshooting Tips
ZXD27B—This kit provides for the installation of a
custom front panel on 27″ wide models.
Installation Instructions
1″
Care and Cleaning
Product Dimensions
ZXD30B—This kit provides for the installation of a
custom front panel on 30″ wide models.
Tools Needed
■ Saw
■ Wood screws and adhesive or other hardware
for installing runners or shelf to support
warmer drawer.
■ Level
Runners must be level, rigidly mounted and capable of
supporting 150 pounds.
■ Phillips screwdriver
Customer Service
■ 2 x4 or 2 x 2 lumber for runners and brace
■ Drill and 1/16″ bit
11
Read these instructions completely and carefully.
Advance Planning
■ The warming drawer may be installed directly
into a wall or wall oven cabinetry.
Operating Instructions
Safety Instructions
Installation of the warming drawer.
■ The warming drawer may be installed below a
countertop, a single or double oven and side by
side using 2 drawers.
■ When installing warming drawer with a cooktop
allow a 2″ minimum from bottom of a cooktop
burner box to top of cutout.
■ Electrical power cord is located on the right
side of the warming drawer. Locate the outlet
within reach of the 56″ long power cord in
adjacent cabinet, within 42″ of the right side
or 16″ from the left side of the cutout.
A recessed receptacle can be installed on
the right side of the cutout, 7″ maximum
from the back of the cabinet.
Care and Cleaning
Grounding the Appliance
IMPORTANT—(Please read carefully)
FOR PERSONAL SAFETY, THIS APPLIANCE
MUST BE PROPERLY GROUNDED.
Installation Instructions
This warming drawer must be supplied with 120V,
60Hz, and connected to an individual, properly
grounded branch circuit, and protected by a 15
or 20 amp circuit breaker or time delay fuse.
Troubleshooting Tips
Do not use an extension cord or adapter plug
with this appliance. Follow National Electrical
codes and ordinances.
■ —within 16″ of the left side or
■ A properly grounded 3-prong receptacle
should be located within reach of the drawer’s
56″ long power cord.
■ Locate the receptacle in an adjacent cabinet.
■ —within 42″ of the right side or,
■ —A recessed receptacle may be located on the
right side of the cutout, 7″ maximum from the
back of the cabinet. In this location, the excess
power cord should be coiled to the right side
of the unit using the cord clip provided.
Recessed receptacle
7″ max. from rear
on right side
Drill 11⁄2″ hole for
power cord for left
or right side outlet
location
IMPORTANT—(Please read carefully)
The power cord of this appliance is equipped with
a 3-prong (grounding) plug that mates with a
standard 3-prong grounding wall receptacle to
minimize the possibility of electric shock. The
customer should have the wall receptacle and
circuit checked by a qualified electrician to make
sure the receptacle is properly grounded and has
the correct polarity.
■ Where a standard 2-prong wall receptacle is
encountered, it is the personal responsibility
and obligation of the customer to have it
replaced with a properly grounded 3-prong
wall receptacle.
Customer Service
Do not, under any circumstances, cut or remove
the third (ground) prong from the power cord.
DO NOT USE AN EXTENSION CORD.
12
Safety Instructions
Read these instructions completely and carefully.
Remove Packaging and Parts
Parts provided:
■ 4 Wood screws
Place carton on a flat surface.
Remove all packing materials and tape.
Open one end of the carton and lift off
the top piece.
Locate package containing 4 wood screws
and set aside.
Lift the warming drawer up and out of
the carton.
Install 2x4 or 2x2
anti-tip block
against rear
cabinet wall 9”
from floor to
bottom of block
Electrical outlet
flush with side of
cabinet 7″ max.
11⁄2″ Cabinet top
Electrical outlet 42″
max. from right side
25″
7″
2″ Min.*
91⁄4″
A
Electrical
outlet 16″
max. from
left side
231⁄2″ Min.
* NOTE: When installing warming drawer with
a cooktop allow a 2 ″ minimum from bottom of a
cooktop burner box to top of cutout.
25 1⁄2 ″
■ When installed, the front face of the warming
drawer will be nearly flush with cabinetry doors
or drawer fronts.
■ Drawer overlaps will conceal cut edges on all
sides of the opening.
—Depth: 231⁄2″ minimum from inside back to
front of cabinet frame.
—Width: 251⁄2″ for 27″ wide models
281⁄2″ for 30″ wide models.
—Height: 91⁄4″
■ 5″ minimum above floor or 1″ above toekick.
231⁄4″ from floor to bottom of cutout is
recommended for under countertop
installation.
NOTE: If you are installing in frameless cabinets,
it may be necessary to install 1/2″ wide cleats to
accept drawer mounting screws. See drawer to
find exact locations of mounting screws.
When installed under a cooktop:
Warming drawers are suitable for installation
below only certain specified cooktop models.
See the label attached to the top of the
warming drawer for suitable models.
13
Customer Service
The rough opening for the drawer must be:
28 1⁄2 ″
Troubleshooting Tips
Dimension A
27 ″ Drawer
30 ″ Drawer
Installation Instructions
36″
Countertop
height
9″
Care and Cleaning
Installation Below a Countertop
Operating Instructions
Place the drawer on top of the shipping
carton to protect the drawer front and the
finished flooring.
Safety Instructions
Installation of the warming drawer.
Read these instructions completely and carefully.
Installation Below Wall Ovens
Operating Instructions
Installation below a single oven
231⁄2″
Min.
NOTE: Additional clearance between cutouts may
be required. Check to be sure that oven supports
above the warming drawer location do not obstruct
the required interior 231⁄2″ depth and 9 1⁄4″ height.
Oven
cutout
Care and Cleaning
2x2 or 2x4 anti-tip
block against rear
wall 9” from floor
to bottom of block
2″
Min.
9″
Allow 5/8”
overlap on
all sides
91⁄4″
231⁄4″
10 1⁄2″
A
B
1″ Min. above toekick or adjust
to oven installation height
Installation below a double oven
Installation Instructions
231⁄2″
Min.
Dimension A
Dimension B
27 ″ Drawer
25 1⁄2 ″
26 3⁄4 ″
30 ″ Drawer
28 1⁄2 ″
30 ″
NOTE: Additional clearance between cutouts may
be required. Check to be sure that oven supports
above the warming drawer location do not obstruct
the required interior 231⁄2″ depth and 9 1⁄4″ height.
Oven
cutout
Allow 5/8″ overlap
on all sides
2″ Min
Troubleshooting Tips
2x2 or 2x4 anti-tip
block against rear
wall 9” from floor
to bottom of block
231⁄4″
9″
91⁄4″
10 1⁄2″
A
1″ Min. above toekick
B
■ When installed, the front face of the warming
drawer will be nearly flush with cabinetry doors
or drawer fronts.
■ Drawer overlaps will conceal cut edges on all
sides of the opening.
The rough opening for the drawer must be:
Customer Service
—Depth: 231⁄2″ minimum from inside back to
front of cabinet frame.
—Width: 251⁄2″ for 27″ wide models
281⁄2″ for 30″ wide models.
—Height: 91⁄4″
14
—Allow 2″ minimum between oven and drawer
cutouts for clearance of overlaps.
NOTE: If you are installing in frameless cabinets,
it may be necessary to install 1/2″ wide cleats to
accept drawer mounting screws. See drawer to
find exact locations of mounting screws.
When installed under a wall oven:
Warming drawers are suitable for installation
below only certain specified wall oven models.
See the label attached to the top of the warming
drawer for suitable models.
NOTE: Electrical receptacle can be installed
as shown for countertop installations. Do not
install receptacle above the top of the warming
drawer cutout.
Safety Instructions
Read these instructions completely and carefully.
Provide Cabinet Support
231⁄2″
Operating Instructions
2″ x 4″ or equivalent runners
2″ x 4″ or equivalent runners
231⁄2″
IMPORTANT: When installed below a single or
double oven, check to be sure that any oven
supports above the cutout do not obstruct the
231⁄2″ required depth of the warming drawer
cutout.
25″
30″
■ The support must be level and rigidly
mounted, flush with the bottom edge
of the cutout.
■ There is no way to level the drawer once it
has been installed. Be sure supports are level.
■ The entire weight of the drawer is supported
by the runners or solid floor and must be
capable of supporting 150 lbs.
■ The warming drawer may be supported by
either a solid bottom, 2 x 4 or 2 x 2 runners.
WARNING: ANTI-TIP PRECAUTIONS:
Install 2x4 or 2x2 anti-tip brace
against rear cabinet wall 9″
from floor to bottom of brace
The anti-tip brace must be installed to prevent
the drawer from tipping forward when opened
and loaded.
Failure to do so could result in personal injury.
Troubleshooting Tips
Step 1—Install Anti-Tip Brace
Installation Instructions
■ A 2″ minimum clearance between oven
and warming drawer cutouts are required.
Additional clearance may be required if
2 x 4 blocks are used to support runners or
solid floor of the oven above.
Care and Cleaning
22″
27″
9″
Customer Service
2x4 or 2x2 runners
or solid bottom
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Read these instructions completely and carefully.
Step 2—Install Warming Drawer
Slide the left corner into opening and push
power cord into the hole leading to the
outlet location. Thread the cord through as
drawer is being pushed back into the
opening.
Operating Instructions
Safety Instructions
Installation of the warming drawer.
Care and Cleaning
If the outlet is installed inside the opening,
plug the cord into the outlet. Coil power
cord and install it in the clip on the right side
of the unit. Make sure the cord does not get
trapped by the drawer.
NOTE: Insure that the power cord does not
contact the hot surfaces on the bottom of
ovens, cooktops, or any other appliance.
Drill pilot holes through the holes in the
overlapping frame, one on each corner.
Push the drawer back until the front flange
is flush to the cabinet front.
Drive wood screws provided into each
corner.
Customer Service
Troubleshooting Tips
Installation Instructions
Open the drawer fully.
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Safety Instructions
Before You Call For Service…
Troubleshooting Tips
Save time and money! Review the chart on this page
first and you may not need to call for service.
Possible Causes
What To Do
Warming drawer
will not work
A fuse in your home may
be blown or the circuit
breaker tripped.
• Replace the fuse or reset the circuit breaker.
Warming drawer not
plugged in.
• Plug in.
Controls improperly set.
• See the Using the warming drawer section.
Drawer does not
slide smoothly
or drags
Ball bearings out
of alignment.
• Fully extend the drawer and push it all the way in.
See the Care and cleaning section.
Drawer over-loaded or
load unbalanced.
• Reduce weight to less than 50 pounds. Redistribute
drawer contents.
Excessive
condensation
Liquid in warming
drawer pan.
• Remove liquid.
Uncovered foods.
• Cover food with lid or aluminum foil.
Temperature setting
too high.
• Reduce temperature setting.
Incorrect Moisture
Selector setting.
• Set the Moisture Selector to the open vent setting to
allow venting.
No heat in the
PROOF setting
Room temperature
may prevent the
thermostat from
tripping on.
• Turn the knob to LOW then back to PROOF.
Food dries out
Moisture escaping.
• Cover food with lid or aluminum foil.
Operating Instructions
Problem
Care and Cleaning
Installation Instructions
Troubleshooting Tips
Customer Service
17
Safety Instructions
Operating Instructions
Care and Cleaning
All warranty service provided by our Factory Service Centers
or an authorized Customer Care® technician. For service,
call 800-GE-CARES.
For The Period Of:
GE Will Replace, At No Charge To You:
One Year
From the date of the
original purchase
Any part of the warming drawer which fails due to a defect in materials or workmanship.
During this full one-year warranty, GE will also provide, free of charge, all labor and
in-home service to replace the defective part.
What GE Will Not Cover:
■ Service trips to your home to teach you how to
use the product.
■ Replacement of house fuses or resetting of circuit
breakers.
■ Improper installation.
■ Damage to the product caused by accident, fire,
floods or acts of God.
■ Failure of the product if it is abused, misused, or
used for other than the intended purpose or used
commercially.
■ Incidental or consequential damage to personal
property caused by possible defects with this appliance.
This warranty is extended to the original purchaser and any succeeding owner for products purchased for
home use within the USA. In Alaska, the warranty excludes the cost of shipping or service calls to your home.
Some states do not allow the exclusion or limitation of incidental or consequential damages. This warranty
gives you specific legal rights, and you may also have other rights which vary from state to state. To know
what your legal rights are, consult your local or state consumer affairs office or your state’s Attorney General.
Troubleshooting Tips
Installation Instructions
GE Electric Warming Drawer Warranty. (For Customers in the United States)
Customer Service
Warrantor: General Electric Company. Louisville, KY 40225
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Safety Instructions
GE Electric Warming Drawer Warranty. (For Customers in Canada)
All warranty service provided by our Factory Service Centers
or an authorized Customer Care® technician. For service,
call 1-800-361-3400.
GE Will Replace, At No Charge To You:
One Year
From the date of the
original purchase
Any part of the warming drawer which fails due to a defect in materials or workmanship.
During this full one-year warranty, GE will also provide, free of charge, all labor and
in-home service to replace the defective part.
Operating Instructions
For The Period Of:
What GE Will Not Cover:
■ Replacement of house fuses or resetting of circuit
breakers.
■ Improper installation.
■ Damage to the product caused by accident, fire, floods
or acts of God.
■ Failure of the product if it is abused, misused,
or used for other than the intended purpose or
used commercially.
■ Incidental or consequential damage to personal
property caused by possible defects with this appliance.
Read your Owner’s Manual. If you then have any questions about operating the product, please contact your
dealer or our Consumer Relations office at:
Installation Instructions
Manager, Consumer Relations
Camco Inc.
1 Factory Lane, Suite 310
Moncton, N.B.
E1C 9M3
Or call, toll free: 1-800-361-3400
Care and Cleaning
■ Service trips to your home to teach you how to use
the product.
WARRANTOR IS NOT RESPONSIBLE FOR CONSEQUENTIAL DAMAGES.
Warrantor: CAMCO INC.
Troubleshooting Tips
Customer Service
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GE Answer Center ® In the U.S.: 800-626-2000
The GE Answer Center® is open 24 hours a day, 7 days a week.
Visit our Website at: www.geappliances.com
In Canada, call 1-800-361-3400.
Operating Instructions
Safety Instructions
Service Telephone Numbers.
In-Home Repair Service In the U.S.: 800-432-2737
Expert GE repair service is only a phone call away.
In Canada, call 1-800-361-3400.
Special Needs Service In the U.S.: 800-626-2000
Care and Cleaning
GE offers, free of charge, a brochure to assist in planning a barrier-free kitchen for persons
with limited mobility. In the U.S., call 800-TDD-GEAC (800-833-4322).
In Canada, contact: Manager, Consumer Relations, Camco Inc., 1 Factory Lane, Suite 310,
Moncton, N.B., E1C 9M3.
Service Contracts In the U.S.: 800-626-2224
Installation Instructions
Purchase a GE service contract while your warranty is still in effect and you’ll receive a
substantial discount. GE Consumer Service will still be there after your warranty expires.
In Canada, call 1-800-461-3636.
Parts and Accessories In the U.S.: 800-626-2002
Individuals qualified to service their own appliances can have parts or accessories sent directly
to their homes (VISA, MasterCard and Discover cards are accepted).
Troubleshooting Tips
Instructions contained in this manual cover procedures to be performed by any user. Other servicing
generally should be referred to qualified service personnel. Caution must be exercised, since
improper servicing may cause unsafe operation.
In Canada, please consult your yellow pages for your local Camco number.
Service Satisfaction
If you are not satisfied with the service you receive from GE:
First, contact the people who serviced your appliance.
Customer Service
Next, if you are still not pleased, in the U.S., write all the details—including your phone number—
to: Manager, Customer Relations, GE Appliances, Appliance Park, Louisville, KY 40225; or,
in Canada, to Manager, Consumer Relations, Camco Inc., 1 Factory Lane, Suite 310, Moncton,
N.B., E1C 9M3.
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Printed in the USA
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