MANUFACTURING
NUMBERS:
9210105
VERTICAL CONTACT
TOASTER
P/N 1011290 Rev. A 10/14
Burger King
Model VCT-2000
Owner ’s Manual
VERTICAL CONTACT TOASTER
TABLE OF CONTENTS
Owner Information......................................................2
General.......................................................................2
Warranty Information..................................................2
Owner Information......................................................3
Service/Technical Assistance.....................................3
Important Safety Information.....................................4
Specifications..............................................................5
Dimensions.................................................................5
Electrical Specifications at Listed Voltages................5
Electrical Cord & Plug Configurations........................5
Installation....................................................................6
Unpacking...................................................................6
Equipment Setup........................................................6
Assembling the Unit...................................................6
Installation....................................................................7
Operation......................................................................8
Operating Instructions................................................8
Temperature Adjustments...........................................8
Hi-Limit Reset Button...............................................10
Fault Codes..............................................................10
Maintenance............................................................... 11
Daily..........................................................................11
Replacing the Black and Silver Release Sheet (Every
4–6 Weeks)..............................................................13
Checking the Roller Tensioners
(every 3–6 months)..................................................13
Troubleshooting........................................................14
Replacement Parts....................................................18
Wiring Diagram..........................................................23
Limited Warranty.......................................................24
OWNER INFORMATION
General
Warranty Information
The Vertical Contact Toaster Model VCT-2000 is
designed for contact toasting of buns. The toaster
design allows the operator to place buns on both
sides of the heated platen at the same time. Buns are
placed into the top of the toaster and uniform, golden
brown, warm buns are then retrieved at the base of the
toaster.
Please read the full text of the Limited Warranty in this
manual.
If the unit arrives damaged, contact the carrier immediately and file a damage claim with them. Save all
packing materials when filing a claim. Freight damage
claims are the responsibility of the purchaser and NOT
covered under warranty.
This manual provides the safety, installation, and
operating procedures for the Vertical Contact Toaster
Model VCT-2000. We recommend that all information
contained in this manual be read prior to installing and
operating the unit.
The warranty does NOT extend to:
Your Vertical Contact Toaster Model VCT-2000 is
manufactured from the finest materials available and
assembled to Roundup’s strict quality standards. This
unit has been tested at the factory to ensure dependable trouble-free operation.
• Damages caused in shipment or damage as
result of improper use.
• Installation of electrical service.
• Normal maintenance as outlined in this manual.
• Malfunction resulting from improper maintenance.
• Damage caused by abuse or careless handling.
• Damage from moisture into electrical
components.
• Damage from tampering with, removal of, or
changing any preset control or safety device.
IMPORTANT! Keep these instructions for future reference. If the unit changes
ownership, be sure this manual accompanies the equipment.
2
P/N 1011290 Rev. A 10/14
Burger King
VERTICAL CONTACT TOASTER
OWNER INFORMATION
Service/Technical Assistance
Refer to the service agency directory included with your
unit.
If you experience any problems with the installation
or operation of your unit, contact your local Roundup
Authorized Service Agency.
Authorized Service Agency
Name:
Fill in the information below and have it handy when
calling your Authorized Service Agency for assistance.
The serial number is on the specification plate located
on the rear of the unit.
Phone No.:
Address:
Use only genuine Roundup replacement parts in this
unit. Use of replacement parts other than those supplied by the manufacturer will void the warranty. Your
Authorized Service Agency has been factory trained
and has a complete supply of parts for this toaster.
Purchased From:
Date of Purchase:
Model No.:
Serial No.:
You may also contact the factory at 1-877-392-7854
(toll free in the U.S.) or 630-784-1000 if you have trouble locating your nearest Authorized Service Agency.
Mfg. No.:
IMPORTANT
A.J. Antunes & Co. reserves the right to change specifications and product design
without notice. Such revisions do NOT entitle the buyer to corresponding changes,
improvements, additions, or replacements for previously purchased equipment.
P/N 1011290 Rev. A 10/14
Burger King
3
VERTICAL CONTACT TOASTER
IMPORTANT SAFETY INFORMATION
In addition to the warnings and cautions in this manual,
use the following guidelines for safe operation of the
unit.
• Read all instructions before using equipment.
• For your safety, the equipment is furnished with
a properly grounded cord connector. Do NOT
attempt to defeat the grounded connector.
• Install or locate the equipment only for its intended use as described in this manual. Do NOT use
corrosive chemicals in this equipment.
• Do NOT operate this equipment if it has a damaged cord or plug, if it is not working properly, or
if it has been damaged or dropped.
• Do NOT block or cover any openings on the unit.
• Do NOT immerse cord or plug in water.
• Keep cord away from heated surfaces.
• Do NOT allow cord to hang over edge of table or
counter.
• Turn the power off, unplug the power cord,
and allow unit to cool down before performing
any service or maintenance.
• The toaster should be grounded according to
local electrical codes to prevent the possibility of electrical shock. It requires a grounded
receptacle with separate electrical lines protected by fuses or a circuit breaker of the
proper rating.
• When installing conveyor belt wrap, be careful not to wrap it over the upper and lower
support rods or permanent damage to belt
will occur. Make sure belt wrap is positioned
UNDER the upper and lower support rods.
• Make sure both ends of belt wrap are aligned
evenly before installing belt wrap pin.
• Do NOT clean this appliance with a water jet.
• If the power cord is damaged, it must be
replaced by the manufacturer, its service
agent, or a similarly qualified person.
• All electrical connections must be in accordance with local electrical codes and any
other applicable codes.
•
WARNING, ELECTRICAL SHOCK HAZARD.
FAILURE TO FOLLOW THESE INSTRUCTIONS
COULD RESULT IN SERIOUS INJURY OR
DEATH.
The following warnings and cautions appear
throughout this manual and should be carefully
observed.
• Bread may burn. Therefore toasters must
not be used near or below curtains or other
combustible walls and materials. Failure to
maintain safe operating distances may cause
discoloration or combustion.
•
Failure to use Release Sheets may result in
damage to the equipment and loss of
warranty coverage.
• This equipment should be serviced by qualified
personnel only. Contact the nearest Authorized
Service Agency for adjustment or repair.
-Electrical ground is required on this
appliance.
- Do NOT modify the power supply cord
plug. If it does not fit the outlet, have a
proper outlet installed by a qualified
electrician.
- Do NOT use an extension cord with this
appliance.
- Check with a qualified electrician if you are
unsure if the appliance is properly
grounded.
4
P/N 1011290 Rev. A 10/14
Burger King
VERTICAL CONTACT TOASTER
SPECIFICATIONS
Dimensions
20-5/16"
(515.95 mm)
3/4"
(19.05mm)
10-3/4"
(273.05mm)
21-11/16"
(550.85mm)
24-3/8"
(620.65mm)
9-3/4"
(247.65mm)
14-5/8"
(371.48mm)
Electrical Specifications at Listed Voltages
Model &
Mfg. No.
Voltage
Watts
Amps
Hertz
VCT-2000
9210105
208
3291
15.8
60
P/N 1011290 Rev. A 10/14
Burger King
Electrical Cord & Plug Configurations
5
Model &
Mfg. No.
Description
VCT-2000
9210105
L6-30P, 30
Amp., 250 VAC.,
Straight Twist
Lock.
Configuration
VERTICAL CONTACT TOASTER
INSTALLATION
Unpacking
CAUTION
Failure to use Release Sheets may result in
damage to the unit and loss of warranty coverage.
1. Remove unit and all packing materials from
shipping carton.
2. Open the included large box. It should contain
the following:
• Bun Chute (Figure 1)
• Bun Feeder (Figure 1)
• Two Release Sheets (Figure 1)
• Owner’s Manual
• Maintenance Card
• Authorized Service Agency Directory
CAUTION
Bread may burn. Therefore toasters must not be
used near or below curtains or other combustible
walls and materials. Failure to maintain safe
operating distances may cause discoloration or
combustion.
WARNING
ELECTRICAL SHOCK HAZARD. FAILURE TO
FOLLOW THE INSTRUCTIONS IN THIS MANUAL
COULD RESULT IN SERIOUS INJURY OR DEATH.
3. Remove all shipping tape and protective
coverings from the unit and parts.
NOTE: If any parts are missing or damaged,
contact Antunes Technical Service IMMEDIATELY
at 1-877-392-7854 (toll free in the U.S.) or 630-7841000.
• Electrical ground is required on this appliance.
• Do NOT modify the power supply cord plug. If
it does not fit the outlet, have a proper outlet
installed by a qualified electrician.
Equipment Setup
• Do NOT use an extension cord with this
appliance.
Before placing the toaster into service, pay attention to
the following guidelines:
• Make sure power is off and the toaster is at room
temperature.
• Do NOT block or cover any openings on the unit.
• Do NOT immerse cord or plug in water.
• Keep cord away from heated surfaces.
• Do NOT allow cord to hang over edge of table or
counter.
• Connect the unit to the proper power supply.
Refer to the specification plate for the proper
voltage.
• The toaster should be grounded according to
local electrical codes to prevent the possibility of electrical shock. It requires a grounded
receptacle with separate electrical lines protected by fuses or a circuit breaker of the proper rating.
• Check with a qualified electrician if you are
unsure if the appliance is properly grounded.
CAUTION
All electrical connections must be in accordance
with local electrical codes and any other applicable codes.
Assembling the Unit
NOTE: The factory has pre-installed a Release
Sheet over the Platen (Figure 1). Verify that it is
properly in place before proceeding.
1. Remove Bun Chute and Bun Feeder from the
box and install (Figure 1).
IMPORTANT: Make sure the Heat Shield is activating the Conveyor Interlock Switch (Figure 1). The
conveyors will not rotate unless the Heat Shield is
in place and switch is activated.
6
P/N 1011290 Rev. A 10/14
Burger King
VERTICAL CONTACT TOASTER
INSTALLATION
Bun Feeder
Release
Sheet
Retainer
Clips
Heat Shield
Bun Chute
Assembly
connected over
the bottom rear
support rod
Release
Sheet
Platen
Rear Metal
Belt Chain
Conveyor
Safety
Interlock
Switch
Rear Conveyor
Cover Assembly
(with Roller
Tensioner)
Front Metal
Belt Chain
Bun
Chute
Front Conveyor
Cover Assembly
Roller Tensioner
Figure 1. VCT-2000 Toaster
P/N 1011290 Rev. A 10/14
Burger King
7
VERTICAL CONTACT TOASTER
OPERATION
Operating Instructions
Heels
Bun Thickness
Adjustment Control
(See Figure 3)
1. Set the Bun Thickness Adjustment Controls
(Figure 3) to desired setting.
NOTE: Recommended settings are “3” for heel and
“E” for crown.
THICKNESS
THICKNESS
6
3
2
5
1
4
4
1
2. Turn the power on and allow the toaster to warmup for 30 minutes before proceeding.
Power
Cord
5
6
1 = 1/2"(12.7mm)
2 = 5/8"(15.9mm)
3 = 11/16"(17.5mm)
4 = 3/4"(19.1mm)
5 = 13/16"(20.6mm)
6 = 7/8"(22.2mm)
NOTE: The temperature display (Figure 2) will flash
“LO” until the toaster reaches its preset operating
temperature. When the toaster approaches the preset temperature of 600°F (315°C), “USE” appears
in the temperature display and the unit is ready to
toast buns. If “USE” does not appear in the window after approximately 30 minutes, contact your
Authorized Service Agency.
2
3
Crowns
Hi-Limit
Reset
3. Drop Crowns into the front slot and Heels into
the rear slot (Figure 2). Cut sides of heel and
crown must face each other.
Power
Switch
Bun Landing Area
4. Toasted buns will drop into the Bun Landing Area
(Figure 2).
Temperature
Controls
& Temperature
Display
Figure 2. VCT-2000 Toaster
5. Test at least 4 buns before putting the toaster into
service.
THICKNESS
6. Turn the power off when finished toasting for the
day and proceed with the Daily Cleaning as outlined in the Maintenance section of this manual.
THICKNESS






Temperature Adjustments
The VCT-2000 uses a Platen Heater and two Auxiliary
Air Heaters. The Platen Heater consists of a heating
element built into the Platen to toast the cut side of
the bun. The two Auxiliary Heaters assist in providing additional heat to the buns. The first Auxiliary Air
Heater is located between the conveyor in the front
of the toaster. The second Auxiliary Heater is located
between the conveyor at the rear of the unit.





1 = 1/2" (12.7mm)
2 = 5/8" (15.9mm)
3 = 11/16" (17.5mm)
4 = 3/4" (19.0mm)
5 = 13/16" (20.6mm)
6 = 7/8" (22.2mm)
A = 5/8" (15.9mm)
B = 3/4" (19.0mm)
C = 13/16" (20.6mm)
D = 7/8" (22.2mm)
E = 15/16" (23.8mm)
F = 1"
(25.4mm)

Figure 3. Bun Thickness Adjustment Controls
RECOMMENDED TEMPERATURES
Recommended temperature setting for the platen heater is 600°F (315°C).
Recommended temperature setting for the auxiliary
heaters is 400°F (204°C).
NOTE: The toaster is tested and shipped with the
heaters set to the recommended temperatures.
8
P/N 1011290 Rev. A 10/14
Burger King
VERTICAL CONTACT TOASTER
OPERATION (continued)
TEMPERATURE CONTROL PANEL
“Heat On” LED will blink on/off during warm-up and when
either platen or auxiliary air heaters are calling for heat.
NOTE: The term “set point temperature” refers to
the desired temperature setting.
To display the actual Platen temperature—providing it
is over 440°F (227°C)—press the TEMP UP button.
SP - P
To display the actual Auxiliary Air Heater temperature
—providing it is over 360°F (182°C)—press the TEMP
DOWN button.
600
˚F
TEMP
UP
TEMP
DOWN
˚F
˚C
TEMP
SCALE
TEMP
UP
TEMP
DOWN
˚C
TEMP
SCALE
To switch the temperature display between Fahrenheit
(°F) and Celsius (°C), press and hold the TEMP
SCALE button for 5 seconds.
PLATEN HEATER TEMPERATURE ADJUSTMENT
POWER
1. Turn the power on and wait for the Temperature
Display to finish the power up sequence (Figure
4).
2. Press and hold both TEMP UP and TEMP DOWN
buttons for more than 1 second until the display
flashes the Platen set point temperature, then
release (Figure 5).
3. Press the TEMP UP button to raise the set point
temperature or press the TEMP DOWN button to
lower the set point temperature.
POWER
1. “SP-P” (Set Point Platen)
is displayed
2. Current Platen Set Point
Temperature Setting is shown
SP - A
400
˚F
TEMP
UP
TEMP
DOWN
˚F
˚C
TEMP
SCALE
TEMP
UP
TEMP
DOWN
˚C
TEMP
SCALE
NOTE: The Maximum Platen Set point Temperature
is 600°F (315°C). If no change in temperature is
made within 5 seconds, the display reverts back to
the previous set point.
4. Release the button when the desired set point is
displayed.
POWER
AUXILIARY AIR HEATER TEMPERATURE ADJUSTMENT
3. “SP-A” (Set Point
Auxiliary) is displayed
1. Turn the power on and wait for Temperature
Display to finish the power up sequence (Figure
4).
POWER
4. Current Auxiliary Air Set
Point Temperature is shown
USE
LO
2. Press and hold both TEMP UP and TEMP
SCALE buttons for more than 1 second until the
display flashes the set point temperature, then
release (Figure 6).
°F
TEMP
UP
TEMP
DOWN
∞F
∞C
°C
TEMP
SCALE
TEMP
UP
TEMP
DOWN
TEMP
SCALE
3. Press the TEMP UP button to raise the set point
temperature or press the TEMP DOWN button to
lower the set point temperature. NOTE: The maximum Auxiliary Air Heater Set point
Temperature is 400°F (204°C).
POWER
4. Release the button when the desired set point is
displayed.
5. “LO” is displayed until
platen temperature rises
above 550°F (288°C)
NOTE: If no change in temperature is made within
5 seconds, the display reverts back to the previous
set point.
POWER
6. “USE” is displayed when
Platen Set Point Temperature*
is reached
* Platen set point temperature must be between
460°F (238°C) and 600°F (315°C).
Figure 4. Temperature Power Up Sequence
P/N 1011290 Rev. A 10/14
Burger King
9
VERTICAL CONTACT TOASTER
OPERATION (continued)
Hi-Limit Reset Button
A Hi-Limit Control turns off electrical power to the
heater and control circuits if the unit overheats. To
reset the control, allow 10–15 minutes for the unit to
cool, then locate the Reset Button at the rear of the
unit. Remove the protective cap, press the Reset
Button, and reinstall the protective cap (Figure 2).
NOTE: If the Hi-Limit requires continuous resetting,
contact your Authorized Service Agency.
Fault Codes
OLD STYLE
CONTROL BOARD
If the toaster control board
resembles the OLD style
shown here, refer to the
Fault Message in Table 1.
FAULT CODE
ON DISPLAY
FAULT CODE DESCRIPTION
“HI” Flashes on
display
The platen thermocouple is disconnected
or open or the platen relay is shorted.
Call for service.
“HI” and “LO”
flashes at cold
start up
NEW STYLE
CONTROL BOARD
FAULT CODE
ON DISPLAY
If the toaster control board
resembles the NEW style
shown here, refer to the
Fault Message in Table 2.
POSSIBLE CAUSE(S)
Err 1
Failed Control Board (Call for Service)
Err 2
Failed Control Board (Call for Service)
The auxiliary thermocouple is disconnected or open. Call for service.
Err 3
“HI” and “USE”
flashes after 30
minutes of preheat time
The auxiliary thermocouple is disconnected or open or the auxiliary relay is
shorted. Call for service.
The programming dip switches were not
adjusted upon installation of the universal
control board. The dip switches must be
adjusted to match the toaster Mfg #. Refer
to document P/N 1011052 for specific settings.
Err 4
“CHEC”
The electrical compartment ambient
temperature is above 140° F (60° C). All
heaters will shut off. Check for proper airflow. Call for service.
Platen Thermocouple is shorted to chassis
ground (Call for Service)
Err 5
Platen Thermocouple is Loose or Disconnected or Open (Call for Service)
Err 6
Failed Control Board (Call for Service)
Err 7
Failed Control Board (Call for Service)
Err 8
Failed Control Board (Call for Service)
Err 9
The programming dip switches were not
adjusted upon installation of the universal
control board. The dip switches must be
adjusted to match the toaster Mfg #. Refer
to document P/N 1011052 for specific settings. NOTE: If the dip switches were adjusted correctly, then the AC Isolator Board
or its wiring is faulty. (Call for Service)
Err 10
Failed Control Board (Call for Service)
CHEC
Ambient in electrical compartment has
exceeded 140 F (60 C). Check for proper
airflow. (Call for Service)
“PO”
The incoming voltage has dropped below
175 VAC. All heaters will shut off. Call for
service.
Table 1
Table 2
10
P/N 1011290 Rev. A 10/14
Burger King
VERTICAL CONTACT TOASTER
MAINTENANCE
CLEANING THE METAL BELT - STANDARD CLEANING
WARNING
Turn the power off, unplug the power cord, and
allow the unit to cool down 30 minutes before performing any service or maintenance.
1. Turn the unit off, unplug the power cord, and
allow the unit to cool for 30 minutes.
2. Use heat-resistant gloves to remove the Bun
Feeder, Heat Shield, and Bun Chute (Figure 1).
CAUTION
Failure to use Release Sheets may result in
damage to the unit and loss of warranty coverage.
3. Open the Front and Rear Conveyor Covers
(Figure 1).
4. Wipe the exposed part of the Front and Rear
Metal Belts with a sanitized cloth from side to
side.
Daily
CLEANING ACCESSORIES AND RELEASE SHEET
5. Close the Front and Rear Conveyor Covers.
1. Turn the power off and unplug the power cord.
6. Re-install the Heat Shield.
2. Put on heat-resistant gloves and remove the Bun
Feeder, Heat Shield, and Bun Chute (Figure 1).
7. Plug in the power cord and turn the unit on for
10 seconds to expose uncleaned sections of the
Front and Rear Metal Belts.
3. Wash the Bun Feeder, Heat Shield, and Bun
Chute in a sink and wipe them with a damp sanitized towel and allow them to air dry.
8. Turn the unit off and unplug the power cord.
4. Remove the Release Sheet and place it on a
clean, flat dry surface.
9. Remove the Heat Shield.
5. Wipe the silver side of the Release Sheet with a
clean towel dampened with Capital® Multipurpose
Superconcentrate immediately followed by a second clean towel dampened with sanitizer and
allow it to air dry before continuing.
11. Wipe the uncleaned section of the Front and
Rear Metal Belts with a sanitized cloth.
10. Open the Front and Rear Conveyor Covers.
12. Close the Front and Rear Conveyor Covers and
re-install the Heat Shield.
6. Once the silver side is dry, repeat Step 5 on the
black side of the Release Sheet.
13. Plug in the power cord and test the unit before
returning it to operation.
7. Wipe down the outside of the toaster with a clean,
damp, sanitized towel.
14. Install the Bun Chute so the hooks are installed
over the lower rear yellow Support Rod.
8. Install the Release Sheet by draping it over both
sides of the Platen with the crease centered on
the Platen.
15. Install the Heat Shield with the Release Sheet
retainer clips securely over the Release Sheet
and Platen.
NOTE: To prolong the life of the Release Sheet,
rotate it from the black side to the silver side on a
daily or weekly basis.
16. Reinstall the Bun Feeder and plug in the unit.
Figure 6. Cleaned Metal Belt
Figure 5. Dirty Metal Belt
P/N 1011290 Rev. A 10/14
Burger King
11
VERTICAL CONTACT TOASTER
MAINTENANCE (continued)
13. Close the Front and Rear Conveyor Covers and
re-install the Heat Shield.
CLEANING THE METAL BELT - HEAVY CLEANING
1. If the Front and Rear Metal Belts have a heavy
buildup (Figure 2), turn the unit off, unplug the
power cord, and allow the unit to cool for 30 minutes.
14. Plug in the power cord and turn the unit on for
10 seconds to expose uncleaned sections of the
Front and Rear Metal Belt.
2. Use heat-resistant gloves to remove the Bun
Feeder, Heat Shield, and Bun Chute.
15. Turn the unit off and unplug the power cord.
3. Open the Front and Rear Conveyor Covers.
17. Open the Front and Rear Conveyor Covers and
rinse/wipe the unrinsed section of the Front and
Rear Metal Belts.
16. Remove the Heat Shield.
4. Apply the approved grill cleaner onto a nonscratch pad.
18. Close the Front and Rear Conveyor Covers.
5. Wipe the exposed part of the Front and Rear
Metal Belts with the pad from side to side.
19. Re-install the Bun Chute, Heat Shield, and Bun
Feeder.
6. Close the Front and Rear Conveyor Covers.
20. Plug in the power cord and test the unit before
returning it to service.
7. Re-install the Heat Shield.
8. Plug in the power cord and turn the unit on for
10 seconds to expose uncleaned sections of the
Front and Rear Metal Belt.
NOTE: Make sure the Heat Shield is activating the
Conveyor Safety Interlock Switch. The conveyors
will not rotate unless the Heat Shield is in place and
the Conveyor Safety Interlock Switch is
activated.
9. Turn the unit off and unplug the power cord.
10. Remove the Heat Shield.
NOTE: Check the Release Sheet to make sure it is
not caught in the Conveyor. Additional Release
Sheets can be purchased through your Authorized
Service Agency under P/N 7000249 (3-Pack) or
7000250 (10-Pack).
11. Open the Front and Rear Conveyor Covers and
wipe the uncleaned section of the Front and Rear
Metal Belts.
12. Apply an approved sanitizer onto a new cloth and
rinse/wipe the exposed sections of the Front and
Rear Metal Belts.
Figure 6. Cleaned Metal Belt
Figure 5. Dirty Metal Belt
12
P/N 1011290 Rev. A 10/14
Burger King
VERTICAL CONTACT TOASTER
MAINTENANCE (continued)
Replacing the Black and Silver Release
Sheet (Every 4–6 Weeks)
NOTE: Depending on toaster usage and on how
well it is cleaned daily, the black and silver Release
Sheet should last between 45–60 days.
1. Remove and discard the Release Sheet.
2. Lay a new Release Sheet on a clean, dry surface
and fold it in half lengthwise and gently crease it
at the fold using only your fingers.
Figure 8. Measuring the Roller Tensioner
3. Install the Release Sheet just as you would after
daily cleaning.
Acorn Nuts
Weld
Screws
Tensioner
Assy.
Fold over so
ends meet.
Press lightly
with finger to
form crease.
Spacers
Tape
Figure 7. Folding the Release Sheet
Figure 9. Replacing Roller Tensioner Assy.
Checking the Roller Tensioners
(every 3–6 months)
MEASURING THE ROLLER TENSIONERS
1. Measure the Roller Tensioner on both inner
Conveyor Covers (Figure 8) using a U.S Nickel.
2. The space between the inner Conveyor Cover
and bottom of the Tensioner wheel should be
13/16” (2.1 cm) or the height of a U.S. Nickel.
3. Adjust or replace any damaged ones as
recommended.
REPLACING THE ROLLER TENSIONERS
1. Remove the acorn nuts and old Roller Tensioner
Assembly (Figure 9).
2. Replace Tensioner Assembly, and reassemble.
3. Make sure the spacers are placed inside the
Tensioner arm. The spacers are smaller than the
holes to allow the Tensioner to pivot freely.
P/N 1011290 Rev. A 10/14
Burger King
13
VERTICAL CONTACT TOASTER
TROUBLESHOOTING
WARNING
To avoid possible personal injury and/or damage to the unit, inspection, test, and repair of electrical equipment should be performed by qualified service personnel. The unit should be unplugged when servicing,
except when electrical tests are required. Use extreme care during electrical circuit tests. Live circuits will
be exposed.
Problem
Possible Cause
Corrective Action
Control Display
flashes “LO” continuously. Buns not toasting properly.
Platen temperature is below 440ºF
(226ºC).
Allow the unit to warm up for 30 minutes and then
recheck. If the Control Display still reads “LO”, contact your maintenance person or Authorized Service
Agency for service.
Control Display
flashes “LO” continuously. Buns Burn.
Failed Platen Thermocouple.
Contact your maintenance person or Authorized
Service Agency for service.
Control Display
flashes “PO” continuously.
The power to the unit is below 190
volts.
Failed Control Board
Failed Control Board.
Failed Transformer.
Turn the power off and then back on. If the display
still shows “PO”, check the power cord, plug, and
outlet for damage.
Reset the Circuit Breakers.
Contact your maintenance person, Authorized
Service Agency, or electrician for service.
Control flashes
“CHEC” continuously.
Control Compartment temperature is Verify side vents on toaster are unblocked and not
above 140ºF (60ºC).
near other heating appliances. If problem still
persists, contact your maintenance person or
Failed Cooling Fan.
Authorized Service Agency for service.
Failed Control Board.
Control Display
flashes “HI” continuously. Buns burn.
Failed Platen Solid State Relay.
Control Display
flashes “HI” continuously. Buns not toasting properly.
Loose Platen Thermocouple connec- Re-secure the Platen Thermocouple connection to
tion on Control Board or the Platen
the Control Board. If the Control Display still reads
Thermocouple is open.
“HI”, check the Thermocouple for continuity.
Contact your maintenance person or Authorized
Failed Control Board.
Service Agency for service.
Control Display
flashes “HI” and “LO”
at cold start up, then
“HI” and “USE” after
20–30 minutes.
Loose Auxiliary Thermocouple conResecure the Auxiliary Thermocouple connection to
nection on Control Board or Thermo- the Control Board. If the Control Display still reads
couple is open.
“HI” and “LO” or “HI” and “USE”, check Thermocouple for continuity. Contact your maintenance person
or Authorized Service Agency for service.
No Control Display.
Unit not plugged in.
Plug unit into the proper electrical outlet.
Hi-Limit control has tripped.
Allow unit to cool and reset the Hi-Limit control. If
it trips again, contact your maintenance person or
Authorized Service Agency.
Contact your maintenance person or Authorized
Service Agency for service.
Failed Control Board.
Failed Platen Thermocouple.
Circuit Breakers turned off or tripped. Reset Circuit Breakers. If they trip again, check the
Damaged electrical outlet, plug, or
cord, plug, and outlet for damage.
cord. Power Switch damaged.
Contact your maintenance person, Authorized
Service Agency, or electrician.
14
P/N 1011290 Rev. A 10/14
Burger King
VERTICAL CONTACT TOASTER
TROUBLESHOOTING (continued)
Problem
Conveyor does not
turn.
Buns not toasting
adequately.
Possible Cause
Corrective Action
Safety Interlock Switch is not
activated.
Reposition the Heat Shield properly.
Heat Shield is bent or damaged
Replace Heat Shield (P/N 0011528).
Damaged or Missing Roller
Tensioner(s)
Adjust or replace Roller Tensioner(s).
Motor Drive Chain came off
Sprocket(s).
Reinstall Drive Chain.
Drive Chain needs lubrication.
Lubricate chain P/N 2190152.
Drive Motor has overheated
Allow unit to cool and check Conveyor(s) for
obstructions or binding at sprockets. Measure and
adjust Conveyor Belt(s) as described in the
Maintenance section of this manual.
Drive Motor has failed.
Contact your maintenance person or Authorized
Service Agency for service.
Compression Settings are incorrect.
Use the recommended settings. Set Heel to 3 and
Crown to E.
Temperature Setting is incorrect.
Verify that the Platen (SP-P) is set to 600°F (320°C)
and the Auxiliary (SP-A) is set to 400°F (204°C).
For making changes in the Set point temperature,
see the Installation section of this manual.
Release Sheet is worn or needs
cleaning (replace every 4–6 weeks).
Inspect Release Sheet for cleanliness, worn sports,
tears, or wrinkles. Clean or replace Release Sheet
as described in the Maintenance section of this
manual.
Metal Belt is worn or needs cleaning. Replace or clean Metal Belts as described in the
Maintenance section of this manual.
Buns do not meet specifications.
P/N 1011290 Rev. A 10/14
Burger King
15
Contact your bun supplier.
VERTICAL CONTACT TOASTER
(continued)
Problem
Crowns and/or Heels
must be forced into
the toaster. Buns
sticking and burning.
New Conveyor Belt
Wraps do not fit.
Possible Cause
Corrective Action
Metal Belts not being cleaned properly.
Clean Metal Belts as described in the Maintenance
section of this manual.
Release Sheet is not being cleaned
properly.
Clean both sides of the black and silver Release
Sheet as described in the Maintenance section of
this manual.
Release Sheet is not being reversed
as required.
Reverse the Release Sheet or replace Release
sheet as described in the Maintenance section of
this manual.
Release Sheet is dirty, worn, or
damaged (replace every 4–6 weeks).
Clean or replace Release Sheet as described in the
Maintenance section of this manual.
Safety Interlock Switch is not being
activated by the Heat Shield.
Heat Shield is ajar. Reposition Heat Shield.
Roller Tensioner(s) damaged or
missing.
Reinstall or replace Roller Tensioner(s) as described
in the Maintenance section of this manual.
Drive Motor stalls intermittently.
Contact your maintenance person or an Authorized
Service Agency for service.
Compression Settings are incorrect.
Use the recommended settings. Set Heel to 3 and
Crown to E.
Buns are not inserted into the
toaster properly.
Buns must be inserted with the cut sides facing
each other on the correct Heel or Crown side.
Compression Settings are incorrect.
Set Compression Knobs to 6 and F when replacing Belt Wraps or when adjusting Conveyor Belt
Chains.
16
Heat Shield is damaged. Replace if necessary. If
the Safety Interlock Switch is damaged, contact
your maintenance person or Authorized Service
Agency for service.
P/N 1011290 Rev. A 10/14
Burger King
VERTICAL CONTACT TOASTER
TROUBLESHOOTING (continued)
Problem
Possible Cause
Corrective Action
Toaster makes unusu- Compression Settings are too tight.
al sounds.
Set Compression Settings to the correct (or larger)
setting.
Conveyor Belt Wrap is installed
incorrectly.
Belt Wraps must be installed as described in the
Maintenance section of this manual.
Belt Wrap Pin rubbing on housing.
Center the Pin in the Belt Wrap zipper.
Roller Tensioner(s) bent or missing.
Measure, adjust, or replace the Roller Tensioner(s)
as described in the Maintenance section of this
manual.
Conveyor Belt Chains have
stretched.
Measure and adjust the conveyor Belt Chains as
described in the Maintenance section of this
manual.
Conveyor Belt Chains adjusted
incorrectly.
Sugar and/or Carbon has accumulated inside the Conveyor Belt Wrap
and between the Conveyor Belt
chain and Tensioner Slide Rails.
Remove Belt Wraps, clean Conveyor Belt Chain
links just as you clean the Belt Wraps daily, and
then clean the Slide Rails on the Tensioners. Next,
clean the Belt Wrap on both sides before
reinstalling it.
Motor Drive Chain needs lubrication. Lubricate the Drive Chain carefully with P/N
2140152 at least once a year.
A Conveyor Shaft bearing is binding. Contact your maintenance person or Authorized
Service Agency for service.
P/N 1011290 Rev. A 10/14
Burger King
17
VERTICAL CONTACT TOASTER
REPLACEMENT PARTS
Parts Identification
Platen
Safety Interlock
Switch
Front Auxiliary
Air Heater
Rear Auxiliary
Air Heater
Auxiliary Air
Thermocouple
Drive Chain
Idler Sprocket
Transformer
Front Drive
Sprocket
Rear
Drive Sprocket
Auxiliary Relay
Platen
Thermocouple
Platen Relay
Temperature
Control
Hi-Limit
Capillary Probe
Drive Motor
Assembly
Fan Blade
Auxiliary Air
Thermocouple
Hi-Limit
Control
Rocker Switch
18
P/N 1011290 Rev. A 10/14
Burger King
VERTICAL CONTACT TOASTER
REPLACEMENT PARTS (continued)
64
3
110
38
29
35
52
76
34
66
83
ON
101
UTI
CA
61
33
98
81
3
102
AUXILIARY
SH
EET
WN REL
EAS
SHE E
ET
FOR
PAR
TS
AND
PLATEN
P
L
A
T
E
N
CRO
A
U
X
I
L
I
A
R
Y
ALWA NO
BU
YS
US N OI
E RE L
LEAS
HEE
L
E
SER
VIC
E CO
NTA
CT
1-87
7-39
2-78
54
60
TE
M
UP P
PO
TE
DO MP
WN
°F
°C
TE
SC MP
AL
E
83
WE
R
63
82
48
103
93
8
86
10
P/N 1011290 Rev. A 10/14
Burger King
19
VERTICAL CONTACT TOASTER
REPLACEMENT PARTS (continued)
ALWA NO
YS BUN
US
E RE OIL
LEAS
HEE
L
CRO
WN REL
EAS
SHE E
ET
FOR
PAR
TS
AND
E SH
EET
SER
VIC
E CON
TAC
T 1-87
7-39
2-78
54
100
36
67
16
13
71
59
42
15
72
70
97
70
54
70
67
12
92
62
83
53
27
26
65
25
18
25
67
19
56
TE
M
UP P
TE
DO MP
WN
32
PO
75
70
67
80
91
17
20
89
90
42
70
°F
°C
TE
SC MP
ALE
74
67
104
WE
R
23
19
72
87
21 12
17
70
39
84
24
43
83
23
68
11
71
20
46
58
22
P/N 1011290 Rev. A 10/14
Burger King
VERTICAL CONTACT TOASTER
REPLACEMENT PARTS (continued)
2
49
16
1
37
70
30, 94
5
4
67
31, 95
50
41
9
79
78
65
6
88
51
57
4
31
95
85
1
76
40
2
67
6
49
30
9
41
67
76
94
96
85
65
6
P/N 1011290 Rev. A 10/14
Burger King
7
83
21
45
7
VERTICAL CONTACT TOASTER
REPLACEMENT PARTS (continued)
Item
Part No.
1
2
3
0012987
2150117
0011491
4
5
6
7
8
9
10
11
12
16
17
18
19
20
0010475
0800332
7000207
7000199
0011444
2150118
2100212
7000287
7000296
7000167
2150193
2150187
0011299
0011300
21
22
0503589
7000240
23
2150132
24
25
7000882
2150109
26
27
29
30
31
32
33
34
35
36
37
38
39
40
405K125
4010187
7000186
0503496
0503497
1001006
1001069
2100253
0011445
4050214
0021170
7000249
7000250
0021169
7000121
41
42
43
45
46
47
48
49
50
51
52
53
54
0021207
7000176
4030332
0503455
0503590
0700580
0503385
4030349
7000165
7000288
2100252
0503359
0503150
Description
Item
Qty.
Conveyor Belt Assy. Metal
Idler Shaft
Conveyor Cover Assy. (Incl. #29, 52,
61, and 76)
Tensioner Assy. (Incl. #40, 76, 85)
Rod, Conveyor Cover
Sprocket w/setscrew
Spacer Kit
Control Housing Cover Assy.
Drive Shaft
Handle
Control Board
Ball Bearing (Pack of 2)
Bearing & Retainer Kit
Drive Sprocket, Front
Drive Chain
Idler Sprocket & Bearing
Bracket, Idler Sprocket Assy. (Incl.
#91, 89, 90, 19, 87)
Bracket, Motor Mounting
Drive Motor Kit, Dual Frequency
50/60 Hz (Incl. #58)
Sprocket 25B14 5/16” Bore
(See Item 111)
Rocker Switch Kit
Sprocket 25B16 1/2” Bore
(See Item 111)
Relay, Solid State
Transformer
Roller Tensioner Assy. (Pack of 2)
Tensioner Bracket, Right
Tensioner Bracket, Left
Label, Control
Label, Dial Compression
Knob, Control
End Housing Cover Assy.
Thermocouple Assy.
Weldment, End Housing
Release Sheet (Pack of 3)
Release Sheet (Pack of 10)
Control Housing
Slide Rail Kit (Incl. Two
Slide Rails for Tensioners)
Conveyor Cam
Thermocouple Retainer Kit
High Limit Control
Tension Spring, Inner
Bracket, Motor
Wire Set (not shown)
Bun Chute
Auxiliary Heater, 675W/208V
Auxiliary Thermocouple Kit
Platen (208V)
Tape
Bracket, Relay
Heater Clip
2
2
2
56
57
58
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
110
111
4
4
8
1
1
2
2
1
1
6
1
1
1
1
1
1
1
1
1
2
1
1
2
2
1
1
2
1
1
1
1
2
2
2
1
4
1
1
1
2
1
1
4
1
2
Part No.
4060355
0503533
4000170
040K251
052199*
0500464
040P138*
0011528
325P163*
100P864*
308P183*
304P105*
406P107*
308P143*
310P103*
310P157*
308P101*
306P101*
306P123*
308P145*
100P900*
325P104*
325P109*
308P124*
10P1022*
310P180*
308P133*
308P157*
308P181*
218P145*
331P103*
306P105*
331P106*
212P118*
331P101*
300P102*
210K230
0503495
0503507
2100259
4010107
0700479
306P104*
4000138
0503115
1001056
2120147
4060374
2140152
7000292
7000883
Description
Qty.
Terminal Block
1
Bracket, Auxiliary Thermocouple
1
Fan Blade, Motor
1
Strain Relief, Domestic (Incl. #63)
1
Spacer
4
Retainer, Bearing
1
Locknut, 1/2”
1
Heat Shield Assy.
1
Setscrew, 1/4-28 x 5/16”
8
Label, Caution Hot
1
Screw, Hex, #8-32 x 3/8”
2
Nut, #4-40, “KEPS”
4
Cable Tie
1
Nut, #8-32, “KEPS”
6
Screw, Hex, #10-32 x 1/4”
4
Washer, #10
6
Nut, #8-32
3
Nut, Hex, #6-32
2
Screw, #6-32 x 7/8”
2
Nut, Hex Acorn, #8-32
14
Label, Service
1
Washer, 1/4”
4
Screw, 1/4-20 x 1/2”
4
Screw, 1-Way, #8-32 x 1/2”
1
Label, Heaters
1
Screw, #10-32 x 1-3/4”
4
Screw, #8-32 x 1/4”
1
Screw, Tap, #8-32 x 3/8”
20
Screw, Flat Hd., #8-32 x 3/8”
4
Cover, Leg, Bumper
4
Shoulder Bolt, 5/16-18 x l”
1
Screw, #6-32 x 1/2”
8
Lockwasher, 5/16”
1
Flat Washer, 5/16”
1
Nut, Hex, 5/16 x 18”
1
Nut, Tinnerman
2
Bumper, Recess Leg, 1” (Qty. of 4)
1
Retainer, Tensioner Bracket, RH
1
Retainer, Tensioner Bracket, LH
1
Slide Bar
4
Interlock Switch
1
Power Cord T/Lock L6-30P (Domestic) 1
Screw, #6-32 x 1/4”
6
Fan
1
Duct, Fan
1
Label, Crown & Heel
1
Leg Spacers
4
Ground Lug
1
Lubricant (not shown)
1
Bun Feeder Kit
1
Drive Motor Sprocket Kit
1
(Not shown)
* Sold only as packages of 10.
22
P/N 1011290 Rev. A 10/14
Burger King
VERTICAL CONTACT TOASTER
WIRING DIAGRAM
**MOTOR
CONNECTIONS:
50hz requires male
to male adapter
(not included).
P/N 1011290 Rev. A 10/14
Burger King
23
LIMITED WARRANTY
Equipment manufactured by Roundup Food Equipment Division of A.J. Antunes & Co. has been constructed of the finest materials available and manufactured to high quality standards. These units are
warranted to be free from electrical and mechanical defects for a period of one (2) years from date of
purchase under normal use and service, and when installed in accordance with manufacturer’s recommendations. To insure continued operation of the units, follow the maintenance procedures outlined in
the Owner’s Manual. During the first 12 months, electro-mechanical parts, non-overtime labor, and travel expenses up to 2 hours (100 miles/160 km), round trip from the nearest Authorized Service Center
are covered.
1.This warranty does not cover cost of installation, defects caused by improper storage or handling prior to
placing of the Equipment. This warranty does not cover overtime charges or work done by unauthorized
service agencies or personnel. This warranty does not cover normal maintenance, calibration, or regular
adjustments as specified in operating and maintenance instructions of this manual, and/or labor involved
in moving adjacent objects to gain access to the equipment. This warranty does not cover consumable/
wear items. This warranty does not cover damage to the Load Cell or Load Cell Assembly due to abuse,
misuse, dropping of unit/shock loads or exceeding maximum weight capacity (4 lbs). This warranty does
not cover water contamination problems such as foreign material in water lines or inside solenoid valves.
It does not cover water pressure problems or failures resulting from improper/incorrect voltage supply.
This warranty does not cover Travel Time & Mileage in excess of 2 hours (100 miles/160 km) round trip
from the nearest authorized service agency.
2.Roundup reserves the right to make changes in design or add any improvements on any product. The
right is always reserved to modify equipment because of factors beyond our control and government
regulations. Changes to update equipment do not constitute a warranty charge.
3.If shipment is damaged in transit, the purchaser should make a claim directly upon the carrier. Careful inspection should be made of the shipment as soon as it arrives and visible damage should be noted upon the carrier’s receipt. Damage should be reported to the carrier. This damage is not covered under this warranty.
4.Warranty charges do not include freight or foreign, excise, municipal or other sales or use taxes. All such
freight and taxes are the responsibility of the purchaser.
5.THIS WARRANTY IS EXCLUSIVE AND IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED
OR IMPLIED, INCLUDING ANY IMPLIED WARRANTY OR MERCHANTABILITY OR FITNESS FOR
A PARTICULAR PURPOSE, EACH OF WHICH IS HEREBY EXPRESSLY DISCLAIMED. THE REMEDIES DESCRIBED ABOVE ARE EXCLUSIVE AND IN NO EVENT SHALL ROUNDUP BE LIABLE
FOR SPECIAL CONSEQUENTIAL OR INCIDENTAL DAMAGES FOR THE BREACH OR DELAY IN
PERFORMANCE OF THIS WARRANTY.
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