INSTALLATION & USER INSTRUCTIONS
WALL MOUNTED OR FREE-STANDING ELECTRIC FIRE
Christchurch, Dorset BH23 2BT
Tel: 01202 588 638
Fax: 01202 499 639
www.ekofires.co.uk
e-mail: sales@ekofires.co.uk
GB IE
MODELS COVERED BY THESE INSTRUCTIONS
1120 LED ELECTRIC FIRE
EF11-36
MPDEL SHOWN: EKO 1120 LED ELECTRIC FIRE
Please note: Except where otherwise stated, all rights,
including copyright in the text, images and layout of this
booklet is owned by Focal Point Fires plc. You are not
permitted to copy or adapt any of the content without
the prior written permission of Focal Point Fires plc.
All instructions must be handed to the user for
safekeeping.
1
Revision A- 04/16
© 2016 Focal Point Fires plc.
Section
1.0
2.0
3.0
4.0
5.0
6.0
7.0
I N S TA L L AT I O N & U S E R I N S T R U C T I O N S
Contents
Important Notes
Installation Requirements
Appliance Data
Fixing Kit Checklist
Component Checklist
Site Requirements
Clearances to Combustibles
Page No.
2
3
3
3
3
4
4
Section
8.0
9.0
10.0
11.0
12.0
13.0
14.0
15.0
1.0 IMPORTANT NOTES
Contents
Installation Wall Mounted
Installation Table Top
Operating the Appliance
Safety Cutout System
Cleaning and Maintenance
Servicing
Troubleshooting Guide
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Page No.
5
8
10
13
13
13
14
Guarantee - Terms and Conditions
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IMPORTANT - THESE INSTRUCTIONS SHOULD BE READ CAREFULLY
AND RETAINED FOR FUTURE REFERENCE.
When using this electrical appliance, basic precautions should be followed to reduce the risk
of fire, electric shock and injury to person, including the following:
• This heater must be used on an AC supply only and the voltage marked on the heater’s
rating label must correspond to the supply voltage.
• DO NOT switch the appliance on until it is properly installed as described in this
manual.
• This appliance can be used by children aged from 8 years and above and persons with
reduced physical, sensory or mental capabilities or lack of experience and knowledge if they
have been given supervision or instruction concerning use of the appliance in a safe way and
understand the hazards involved. Children shall not play with the appliance. Cleaning and
user maintenance shall not be made by children without supervision.
• Children of less than 3 years should be kept away unless continuously supervised.
Children aged from 3 years and less than 8 years shall only switch on/off the appliance
provided that it has been placed or installed in its intended normal operating position and
they have been given supervision or instruction concerning use of the appliance in a safe
way and understand the hazards involved. Children aged from 3 years and less than 8 years
shall not plug in, regulate and clean the appliance or perform user maintenance.
• CAUTION: Some parts of this product can become very hot and cause burns.
Particular attention has to be given where children and vulnerable people are present.
• If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or
similarly qualified persons in order to avoid a hazard.
• The heater must not be located immediately below a socket-outlet.
• DO NOT use this heater in the immediate surroundings of a bath, a shower or a
swimming pool.
• WARNING: In order to avoid overheating, do not cover the heater.
• DO NOT use this heater with a programmer, timer, separate remote-control system or
any other device that switches the heater on automatically, since a fire risk exists if the
heater is covered or positioned incorrectly.
• CAUTION: In order to avoid a hazard due to inadvertent resetting of the thermal
cutout, this appliance must not be supplied through an external switching device, such as a
timer, or connected to a circuit that is regularly switched on and off by the utility.
• Keep furniture, curtains and other fabric material away from the appliance.
• DO NOT leave the appliance unattended during use.
• From time to time, check the cord for damage. Never use the appliance if the cord or any
part of the appliance shows signs of damage.
• DO NOT run the mains cable under carpets, rugs etc.
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1.0 IMPORTANT NOTES - CONTINUED
GB IE
• DO NOT cover or obstruct the heater in any way. Overheating will result if it is
accidentally covered.
• Never immerse the product in water or any other liquids.
• DO NOT use the appliance outdoors.
• Before cleaning the appliance, ensure it is unplugged from the power and that it is
completely cool.
• DO NOT clean the appliance with abrasive chemicals.
• Never use accessories that are not recommended or supplied by the manufacturer. It
could cause danger to the user or damage to the appliance.
• DO NOT insert or allow foreign objects to enter the inlet or outlet vents as this may
result in electric shock, fire or damage to the appliance.
• DO NOT install the fire using an extension cord.
• Unplug from the mains supply if the appliance is not to be used for long periods.
• For installation and maintenance details refer to page 5-9.
2.0 INSTALLATION REQUIREMENTS
The appliance is supplied with a pre-wired three pin plug (13 Amp fuse rated) and 1.8 metres of electrical cable. It is therefore
necessary for a suitable electrical socket to be located within this distance and be easily accessible. This appliance is designed to
be wall hung, using the wall fixtures/fixings provided. DO NOT recess any part of appliance into the wall. This appliance is
suitable for installation in static holiday/park homes.
3.0 APPLIANCE DATA
Supply Voltage and rating power :
Heating Elements :
Location :
220-240V~ AC 50Hz, 1260-1500W
1260-1500W
Indoor use only
Fuse Rating :
13 Amp
Lighting :
LED (not replaceable)
Supply plug/cord : BS1363/1.8 metres length
This fire is fitted with LED’s (Light Emitting Diode) in place of conventional bulbs. LED’s generate the same light levels as
conventional bulbs, but use a fraction of the energy consumed. LED’s are maintenance free and will not require replacing during
the life of the product.
4.0 FIXING KIT CHECKLIST
1. M4 x 8mm Screw x 12
2. Large Wall Anchor x 5
5.0 COMPONENT CHECKLIST
3. M5 x 50mm Screw x 5
1. Glass Fascia
2. Firebox
3. Mounting Bracket
4. Table Top Support
5. Front Brace
6. Heat Deflector
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5.0 COMPONENT CHECKLIST - CONTINUED
7. Table Top Base
8. Logs
10. Crystals
11. Remote Control
6.0 SITE REQUIREMENTS
GB IE
9. Pebbles Dependent On Model
It should be noted that the appliance creates warm convected air currents. These currents move heat from the room
surroundings to, and up the wall surfaces adjacent to the heater.
Installing the heater next to these types of wall coverings or operating the heater where impurities in the air, (such as tobacco
smoke) exist, may slightly discolour wall finishing.
If the appliance is to be mounted on a dry lined or timber framed construction then the integrity and ability of the wall to
carry the weight of the appliance must be confirmed. It is important in these circumstances that any vapour barrier and/or
structural members of the house frame are not damaged.
If you are unsure of the ability of the wall to carry the weight and/or which type of wall fixing to use, you should take
professional advice and obtain the correct fixings. Alternatively, find a more suitable wall location.
DO NOT
• mount on a ceiling or floor
• recess any part of the appliance into the wall, or run the supply cable under carpets
• site any electrical equipment e.g. plasma screen TV sets etc, on the wall below the appliance.
• site in a position where curtains or drapes could cover the appliance, or other soft materials could cover e.g. below a coat
rack
• site behind an opening door where mechanical impact/damage could occur
• site where the supply cable would become a trip hazard
• sit, stand or forcefully pull on the appliance
• obstruct, cover or force items into the openings
• use the heater to dry clothes
• site/use in an outdoor location(s)
7.0 CLEARANCES TO COMBUSTIBLE MATERIALS
It is important that the following clearances are maintained from the appliance to combustible materials. These clearances are
dependent on the mounting location as defined below:
• The
• The
• The
• The
minimum
minimum
minimum
minimum
distance
distance
distance
distance
from the top of the appliance to a ceiling is 300mm
from the bottom of the appliance to the floor is 200mm
to the sides of the appliance is 100mm
to the front of the appliance is 500mm
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© 2016 Focal Point Fires plc.
8.0 INSTALLATION WALL MOUNTED
CAUTION: DO NOT CONNECT THE APPLIANCE TO THE
ELECTRICAL SUPPLY AT THIS TIME.
Focal Point Fires plc. assumes absolutely no responsibility for injuries and damages
that may occur due to improper installation or handling.
Remove any protective film coatings from the finished/decorative surfaces of the
appliance, if any. After having selected the final mounting position of the appliance
taking into account the integrity of the wall the firebox of the appliance may be
secured to the wall.
To ensure customer safety, be sure to design the installation so that the strength of
both the wall and any wall fixings used are sufficient. The appliance should not be
installed until all wet plastering and/or dry wall sanding and wall painting has been
completed. Do not block the ventilation holes of the appliance. The wall onto
which the appliance is installed must be flat. Install only on a vertical surface. Avoid
sloped surfaces. Installation onto anything other than a vertical wall may result in
fire, damage or injury.
If the appliance is to be mounted on the inner leaf of a conventional cavity brick
wall, or a solid wall, then the wall plugs and fixing screws provided may be used.
Depending on the condition of the wall it may be necessary to use additional fixings.
In this situation, any additional fixings and wall plugs should be of the same size and
type as the ones provided.
GB IE
WARNING
The wall where the appliance is to be
installed must be capable of
long-term support of the total load of
the appliance. Measures should also
be taken to ensure sufficient strength
to withstand the force of
earthquakes, vibration and other
external forces. Plasterboard alone is
not considered to be a structural
material. It is not recommended to
rely on plasterboard fixings alone to
support the weight of the appliance.


If the appliance is to be mounted on a dry lined wall or a timber framed construction wall then efforts should be made to fix in
at least two positions vertically, into one of the wooden studs, or supporting wooden members of the wall using two of the
fixing screws provided. If this is not achievable then the wall should be strengthened using appropriate building materials.
Mounting Bracket
1. Unpack the unit and confirm that you have all the hardware and required parts.
2. Remove the mounting bracket from the firebox by unscrewing the two screws that secure the mounting bracket to the top
of the firebox, using a phillips screwdriver. As shown above.
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8.0 INSTALLATION WALL MOUNTED - CONTINUED
GB IE
3. Find the optimal place to mount your wall-mounted Fire. Consider the proper position relative to your room, placement
of furniture and windows.
4. Hold the mounting bracket up to the wall to verify the correct location and ensure that the mounting bracket is level. Use
a pencil to mark the four mounting holes on the wall at the desired mounting location, using the mounting bracket as a
template.
5. With an electric drill (not included) on its low setting, drill 5/16 inch diameter holes to at least 1½ inch deep on the
marked points. NOTE: If installing the mounting bracket to a wall stud, there is no need to drill the holes in the wood and
no need for the plastic wall anchors. It is recommended to install the mounting bracket to at least one wooden stud.
6. Tap 4 large wall anchors (2) into the pre-drilled holes with a hammer until they are flush with the wall.
7. Secure the mounting bracket (3) to the wall by using four M5 x 50 mm screws (3). As shown.
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8.0 INSTALLATION WALL MOUNTED - CONTINUED
GB IE
8. Hang the firebox on the hooks at the bottom of the mounting bracket , and push the top of the firebox into the mounting
bracket. As shown.
9. Ask a friend to hold the electric firebox into place and secure it to the mounting bracket by refitting the two small screws
which were removed in step 2. As shown.
NOTE: We provided the optional pebbles and
crystals for the fuel bed holder. To change the fuel bed
follow the following steps below.
10. Remove the log set from the insert window
ledge at the front of the firebox. As shown.
11. Arrange the pebbles or crystals on top of the fuel
bed holder.
or
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© 2016 Focal Point Fires plc.
8.0 INSTALLATION WALL MOUNTED - CONTINUED
GB IE
12. Lift the glass fascia into place, making sure the 2 hooks on the top back of the glass fascia fit securely into the slots on
the top of the firebox. As shown.
NOTE: It is recommended that you use two people at this stage to prevent damaging the glass fascia or the firebox.
13. Secure the glass fascia to the firebox by fastening two M4 x 8 mm Screws (1) on both sides. As shown.
9.0 INSTALLATION TABLE TOP
The top hooks locate at the front
Table top support
Table top base
1. Unpack the unit and confirm that you have all the hardware and required parts.
2. Align and attach the table top support with the table top base by inserting four M4 screws (1) and fully tighten the
screws with a phillips screwdriver.
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© 2016 Focal Point Fires plc.
9.0 INSTALLATION TABLE TOP - CONTINUED
Heat Deflector
GB IE
Front brace
Front brace
Table top support
Table top base
3. Fasten the deflector to the front brace with two M4 x 8 mm Screws (1). As shown.
4. Slide the front brace assembly onto the table top support and rest it onto the table top base. As shown.
Firebox
Table top support
Firebox
Table top support
5. Ask for assistance to position the firebox onto table top support so that the top hooks of the table top support
properly fit into the bottom slots and the back mounting holes overlap the threaded sockets on the firebox. As shown
above.
6. Insert three M4 x 8 mm Screws (1) through the mounting holes on the table top support and securely screw into the
firebox by a phillips screwdriver. As shown.
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9.0 INSTALLATION - TABLE TOP - CONTINUED
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7. Repeat steps 10 and 11 on the installation wall mounted to change the log fuel bed to pebble.
8. Repeat steps 12 on the Wall Mounted configuration to install the glass fascia on the firebox.
NOTE : Please use the handle when moving.
10.0 OPERATING THE APPLIANCE
On the top right side plate of the firebox is the control panel.This panel contains the buttons to properly operate the electric fireplace.
The buttons on the control panel on the side of the firebox and the remote control function in the same way.The remote control has an
effective range of up to 13 feet.
1. Main Power Button
2. Flames Control Button
3.Timer Function Button
4. Side Light Control Button
5.Thermostat On/Off Button
6.Thermostat Control Button (for remote control only)
3.
4.
5.
4.
5.
6.
1.
2.
3.
2.
1.
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10.0 OPERATING THE APPLIANCE - CONTINUED
Remote Control
The fire is supplied with an IR multifunction remote.
GB IE
Before the remote will operate the plastic insulating sheet needs
to be removed.
Battery Replacement
Battery Requirements: 3V CR2025
1. Locate and remove the battery bracket.
2.The battery has two sides, one with a button feature, and the
other is flat.
3. Insert the battery with the button side down into the battery
bracket, making sure the battery is firmly seated.
Using The Main Power Button
The main power button (1) is located on the control panel on the right side of the electric fireplace. Pressing the main power button (1)
once turns the power on.
Pressing the main power button (1) again will turn the power off.
If you find that none of the other buttons appear to work, check to make sure that the main power (1) is turned on.
Battery Disposal
Battery must be recycled or disposed of properly. Check with your Local Authority or Retailer for recycling advice in your area.
Using the Flames Control Button
Press the flames control button (2) to turn on the ember bed
and flame effect.
Pressing the flames control button (2) once turns flames on and
lights the ember bed.
Pressing the flames control button (2) again will cycle through
different colours of the ember bed.The colour rotation mode will
cycle through the 3 different colour settings continuously.When
using Remote Control, you need to press the button (2) to enter
the colour rotation mode. Reference the table for more detailed
information.
Using the Heater Control Button
The heater control button (5) turns the heater on and off.With the unit
ON, press the control panel heater button
(6) for 5 seconds and enter temperature adjustment mode.
Hold button (2) down for ten seconds to change from Fahrenheit to
Celsius.
Press the control panel heater button (6) to change to the desired
temperature.There are 10 temperature settings. Reference the table for
more detailed information.
After the temperature is selected will stay on for 10 seconds, then turn
off.
Adjusting the Ambient Side Lighting
Press the side light control button (4) to turn on the ambient lighting.
To change the colour of the lighting press the side light control button
(4) again.You can control the side lights colour as described in the table.
The colour rotation mode will cycle through the 3 different colour
settings continuously.
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10.0 OPERATING THE APPLIANCE - CONTINUED
Using the Timer Control Button
Pressing the timer control button (3) will set the timer.
GB IE
NOTE: If this product experiences exceptionally
high temperature, it may automatically stop heating. If this
occurs the product should be unplugged or isolated from the
main supply for a period of 30 seconds before the power is
then re-supplied.
Manual ON/OFF switch
There is a manual ON/OFF switch is located on the right hand side of the appliance.This allows the user to turn the appliance on or off.
Manual ON/OFF Switch
On the top right side plate of the firebox is the control panel.This panel contains the buttons to properly operate the electric fireplace.
The buttons function are similar with that on the Remote Control, except if you want to adjusting the temperature, you need to press
the button 5 for several seconds till the temperature indicator flash, then press the button 5 again to select the desired temperature.
1. Main Power Button
2. Flames Control Button
3.Timer Function Button
4. Side Light Control Button
5.Thermostat On/Off Button
3.
4.
5.
2.
1.
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© 2016 Focal Point Fires plc.
11.0 SAFETY CUTOUT SYSTEM
GB IE
This product has one non-self-resetting overheat protection device (thermal cut-out) which will activate if the air inlets or outlets
are obstructed. For safety reasons the fire will NOT switch on again automatically, the following procedure must be carried out
before the fire can be operated.
NOTE: The visual effect will remain operational if the cutout is activated, only the fan heater is prevented from working.
Switch OFF the appliance at the wall socket or outlet. Leave the fire OFF for a period of no less than 10 minutes, ensuring all
obstructions are removed. Switch the appliance ON at the wall. Ensure the appliance is turned ON at the control switches. If
the fire fails to operate correctly, repeat the above procedure. If an attempt to switch on the appliance is made before the safety
cutout has reset, the appliance may cutout for a further period of time. If the sequence has been followed correctly and the
appliance still fails to function, check the fuse in the wall outlet. If this is not the cause, call an electrician or maintenance engineer.
12.0 CLEANING AND MAINTENANCE
ALWAYS DISCONNECT THE APPLIANCE FROM THE MAINS SUPPLY OUTLET
SOCKET BEFORE UNDERTAKING ANY CLEANING OR MAINTENANCE!
For general cleaning use a soft clean duster - never use harsh abrasive or cleaners. The glass viewing screen should be cleaned
carefully with a soft cloth.
If in doubt consult a qualified electrician. Refer to Section 3.0 Appliance Data for fuse specification. Excluding fuses, use only
genuine manufacturers spare parts available from your supplier.
Replacing the remote control battery:
When the battery becomes weak, the range of the remote control becomes shorter. Replace the battery with a new 3V
CR2025 lithium battery.
Note: Keep the lithium battery out of the reach of children.
13.0 SERVICING
There are no internal user serviceable parts.
Check regularly for security of wall fixings as appropriate. Also check security of supply cable and connections. If the supply cable
becomes damaged, it must be replaced by a service agent or competent person, such as a qualified electrician.
This appliance is supplied with a BS1363 3 pin plug fitted with a 13 Amp fuse. Should
the fuse require replacing, it must be replaced with a fuse rated at 13 Amp and
approved to BS1362. In the event of the mains plug being removed/ replaced for any
reason, please note : IMPORTANT: The wires in the mains lead are coloured in
accordance with the following code:
Blue - Neutral
Brown - Live
Green/ Yellow - Earth
As the colours of the wires in the mains lead of this appliance may not correspond
with the colour markings identifying the terminals in your plug, proceed as follows.
The blue wire must be connected to the terminal marked with an N or coloured
black. The brown wire must be connected to the terminal marked with an L or coloured red. The green/yellow wire must be
connected to the earth terminal which is marked with an E or with the earth symbol. WARNING: Never connect live or
neutral wires to the earth terminal of the plug.
NOTE: If a moulded plug is fitted and has to be removed take great care in disposing of the plug and severed cable, it must be
destroyed to prevent engaging into a socket.
Refer to Section 3.0, Appliance Data for fuse specification. Excluding fuses, use only genuine manufacturers spare parts available
from your supplier.
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© 2016 Focal Point Fires plc.
14.0 TROUBLESHOOTING GUIDE
Fire is not switching on
Fire is not emitting any heat
Fire shuts off after a period of time
Fire seems noisy
Remote is not operating
Ensure mains switch is on
GB IE
Replace the fuse in the plug
The fire is fitted with an energy saving thermostat. If the temperature in the room
is higher than the temperature selected on the fire, then the thermostat will stop
the heater from turning on. For example, if the room temperature is 22ºc or above
and the fires heater is set at 22ºc, then the heater will not be required until the
room temperature drops below 22ºc. If this is the case select a higher temperature
setting than the room’s temperature and the heater will begin to operate.
Check that the temperature is not set onto the lower settings. If the room is
warm enough the thermostat will stop the fire switching the heat on.
Check that the chimney/flue is blocked off.
There is a level of noise when the flame effect is in use, caused by a motor that
helps generate the effect. This noise will be heard when there is no other
background noise.
There is a higher level of noise associated with the heater motor; this is due to
the air flow required when heat has been selected.
Check or replace batteries.
15.0 GUARANTEE - TERMS AND CONDITIONS
The 3 year guarantee only covers products purchased on or after 1st February 2009. For all gas fires purchased the 3 year
guarantee commences from the date of purchase, provided that the following 3 terms and conditions are adhered to:
For all electric fires purchased the 3 year guarantee commences from the date of purchase, providing that you can supply the
proof of purchase. This does not cover consumable items such as pebbles, coals or light bulbs. Purchase(s) must be made
through an authorised stockist.
Making a claim
Making a claim is easy. If you wish to make a claim under our guarantee and all the terms and conditions for your product have
been met then please submit the following information for the attention of the 3G Service Department to the address below.
Alternatively, you can email or fax.
EKO Fires, 3G Service Department, Reid Street, Christchurch, Dorset, BH23 2BT.
Email: service@ekofires.co.uk,
Fax. 01202 499326.
Details required:
1. Name, full address including postal code and contact telephone number.
2. A copy of your proof of purchase e.g. receipt, bank statement or sales order number
3. Original installers Gas Safe registration number (gas fires only).
4. Annual service receipt for every 12 months (gas fires only).
F861334
Waste electrical products should not be disposed of with household waste. Please recycle where facilities exist. Check with your local
authority or retailer for recycling advice.
As our policy is one of continuous improvement and development, we therefore hope that you will understand we must retain the right
to amend details and/or specifications without prior notice.
© 2016 Focal Point Fires plc.
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