Induction Counter-Top Series

Induction Counter-Top Series
Griddle-Line Single and Dual Models
Installation, Operation and Maintenance Manual
models
GI-SH/GR 3500
GI-SH/GR 5000
GI-SH/DU/GR 7000
GI-SH/DU/GR 10000
Original Instructions
Part Number 4532292 Rev 3 12/15
READ THIS MANUAL
nWarning
Read this manual thoroughly before installing,
operating, or performing maintenance on the
equipment. Failure to follow instructions in this manual
can cause property damage, injury or death.
This manual must always be available for reference at
the place of operation.
This manual is intended for kitchen consultants, cabinet
designers, fabricators, installers, owners and operators of
our appliances.
Owners, consultants, fabricators and designers:
In order for the induction appliance to function safely
and normally, you must read and understand all
specific and critical requirements when designing the
location and the counter for the appliance.
Installers, operators and staff:
For your safety and safety of the others, you must
observe all safety instructions during installation,
operation and maintenance of the equipment.
Should you require technical assistance, call your factory
authorized service agent or distributor. Always have your
model and serial number available when you call.
Your Factory Authorized Service Agent
Service Agent Telephone Number
Your Local Equipment Supplier
Supplier Telephone Number
Model Number
Serial Number
Date of Installation
ABOUT THIS MANUAL
Throughout this manual, the induction appliance model
indicated on the cover page is referred to as appliance,
induction appliance or equipment.
A period (.) is used in this manual as the decimal separator.
Original measurements are in metrics. Measurements in
imperial are provided for reference.
Not ALL models, options and accessories are available in all
geographical regions. Please consult your local equipment
supplier for the availability of the specific products in your
region.
INSPECT THE SHIPMENT
Thoroughly inspect the equipment upon delivery.
Immediately report to the delivery carrier, any damage that
occurred during transportation and request for a written
inspection report from a claim inspector.
Your shipment might include small packages of fasteners
or silicone strips for installation. Keep all packages.
KEEP THE PACKING SLIP
The packing slip attached to the shipment contains
detailed information on all components. Keep the packing
slip for reference.
Safety Notices
Safety Notices
DISCLAIMERS
DANGER
DEFINITIONS
DANGER
Indicates a hazardous situation that, if not avoided, will
result in death or serious injury. This applies to the most
extreme situations.
nWarning
Disregarding any safety instructions may cause harm to
people, the surroundings, and the equipment. Garland
is not responsible for any damages or personal injury
caused by failure to observe any safety requirements.
Risks involved when disregarding safety precautions
include, but not limiting to:
• Death or injury caused by electric shock.
Indicates a hazardous situation that, if not avoided,
could result in death or serious injury.
•
Burn injury caused by contacting overheated cooking
surface, cookware, or oil and grease.
,Caution
•
Damage to the equipment caused by using
unsuitable cookware.
Indicates a hazardous situation that, if not avoided,
could result in minor or moderate injury.
Notic
Indicates information considered important, and is used
to address practices not related to physical injury. For
example, messages relating to property damage.
NOTE: Indicates useful, extra information about the
procedure you are performing.
Reference: ANZI Z535.6-2011
SAFETY SYMBOLS AND WARNINGS ON THE APPLIANCE
This symbol alerts you to a hazardous situation
that WILL or COULD cause serious bodily harm
or death. Be alert and implement relevant safety
precautions.
DANGER - HIGH VOLTAGE
This dangerous voltage warning symbol
indicates a risk of electric shock and hazards
from dangerous voltage.
Electromagnetic Field
Warning
RISK OF FIRE OR ELECTRIC SHOCK! DO NOT OPEN!
To reduce the risk of fire or electric shock, do not remove or
open cover. No user serviceable parts inside.
Refer servicing to qualified personnel.
CAUTION
ATTENTION
DISCONNECT FROM SUPPLY CIRCUIT BEFORE OPENING
DANGER
Do not install or operate equipment and/or accessories
that have been misused, abused, neglected, damaged,
or altered from that of original manufactured
specifications.
DANGER
Contact the manufacturer if you intend to make any
changes on the equipment. For safety reasons, always
use genuine parts and accessories approved by the
manufacturer or authorized representative. Refer to the
warranty documents for your equipment.
DANGER
Owners and operators are cautioned that maintenance
and repairs must be performed by an authorized service
agent using only genuine replacement parts. The
manufacturer will have no obligation with respect to any
product that has been improperly installed, adjusted,
operated or not maintained in accordance with national
and local codes and/or installation instructions provided
with the product or any product that has its serial
number defaced, obliterated or removed, and/or which
has been modified or repaired using unauthorized parts
or by unauthorized service agents.
DANGER
Improper installation, adjustment, alteration, service,
or maintenance of this appliance or installation of
a damaged appliance can result in DEATH, INJURY,
EQUIPMENT DAMAGE, and void the warranty.
DANGER
All utility connections and fixtures must be maintained
in accordance with local and national codes.
Part Number 4532292 Rev 3 12/153
Safety Notices
nWarning
Do not store or use gasoline or other flammable vapors
or liquids in the vicinity of this or any other appliance.
Never use flammable oil soaked cloths or combustible
cleaning solutions for cleaning.
nWarning
This appliance is not intended for use by persons
(including children) with reduced physical, sensory or
mental capabilities, or lack of experience and knowledge,
unless they have been given supervision concerning
use of the appliance by a person responsible for their
safety. Do not allow children to play with this appliance.
nWarning
This product contains chemicals known to the State
of California to cause cancer and/or birth defects or
other reproductive harm. Operation, installation, and
servicing of this product could expose you to airborne
particles of glass-wool or ceramic fibers, crystalline
silica, and/or carbon monoxide. Inhalation of airborne
particles of glass-wool or ceramic fibers is known to the
State of California to cause cancer. Inhalation of carbon
monoxide is known to the State of California to cause
birth defects or other reproductive harm.
your area.
CORRECT DISPOSAL OF THIS PRODUCT
This marking shown on the product
indicates that the product should not be
disposed as household waste or regular
commercial waste. Instead it shall be
handed over to the applicable collection
point for the recycling of electrical and electronic
equipment. By ensuring this product is disposed correctly,
you will help prevent potential harm to the environment
or human health, which could otherwise be caused by
inappropriate waste handling of this product.
For more detailed information regarding recycling of the
product, please contact your local city office or your waste
disposal service.
DANGER
Induction appliances, sent for disposal, can be brought
back into operation and their use must be avoided.
NOTE: The appliance is built with common electrical,
electromechanical and electronic parts. No batteries are
used.
NOTE: The owner and operator are responsible for the
proper and safe disposal of the appliance.
nWarning
Authorized Service Representatives are obligated to
follow industry standard safety procedures, including,
but not limited to, local/national regulations for
disconnection / lock out / tag out procedures for all
utilities including electric, gas, water and steam.
Notic
This appliance is not approved or authorized for home
or residential use, but is intended for commercial
applications only. The manufacturer and/or authorized
representative will not provide service, warranty,
maintenance or support of any kind other than in
commercial applications.
Notic
Routine adjustments and maintenance procedures
outlined in this manual are not covered by the warranty.
NOTE: Proper installation, care and maintenance are
essential for maximum performance and trouble-free
operation of your equipment. Visit our website
www.mtwkitchencare.com for manual updates,
translations, or contact information for service agents in
4
Part Number 4532292 Rev 3 12/15
Table of Contents
Safety Notices
Definitions.................................................................................................................................................3
Safety symbols and Warnings on the Appliance.........................................................................3
Disclaimers.................................................................................................................................................3
Correct Disposal of This Product........................................................................................................4
Table of Contents
Section 1
General Information
Description of Product........................................................................................................ 7
Application.......................................................................................................................... 7
Compliances........................................................................................................................ 7
Components and Features................................................................................................. 7
Serial Plate Location........................................................................................................... 8
Model Number..................................................................................................................... 8
Serial Number...................................................................................................................... 8
Accessories........................................................................................................................... 8
Section 2
Installation
Installation safety—Disclaimer..........................................................................................................9
Installation Safety—Clearance and Ventilation............................................................................9
Personal Protection............................................................................................................................. 10
Installation Safety—Electrical.......................................................................................................... 10
Specifications....................................................................................................................11
Dimensions: SH/GR 3500, SH/GR 5000......................................................................................... 11
Dimensions: SH/DU/GR 7000, SH/DU/GR 10000...................................................................... 12
Dimensions: SH/DU/GR 7000, SH/DU/GR 10000 (Stainless Steel Legs, NSF Compliant,
USA/Canada).......................................................................................................................................... 13
Installation Clearance......................................................................................................................... 14
Parallel installation and Clearance................................................................................................. 14
Electrical Specifications..................................................................................................................... 15
Electrical Cables.................................................................................................................................... 15
Operating Conditions......................................................................................................................... 15
Weights.................................................................................................................................................... 15
Installation Instructions ...................................................................................................16
Location of the Induction Appliance............................................................................................ 16
Ventilation Requirements................................................................................................................. 16
Leveling the appliance....................................................................................................................... 16
Adjusting and Locking the Feet...................................................................................................... 17
Stainless Steel Legs.............................................................................................................................. 17
Commissioning..................................................................................................................................... 18
Function Test......................................................................................................................18
5
Part
Number 4532292 Rev 3 12/15
Table of Contents (continued)
Section 3
Operation
Operation Safety—Disclaimer......................................................................................................... 19
Operation Safety—Personal Protection....................................................................................... 19
Important Rules—Operation and Maintenance.............................................................21
Temperature Control and Display....................................................................................22
Digital Display........................................................................................................................................ 22
Considerations..................................................................................................................22
When Appliance Is Idle.....................................................................................................22
Short Cook Time................................................................................................................22
Section 4
Maintenance
Maintenance Safety—Disclaimer................................................................................................... 23
Dangerous Electrical Voltage........................................................................................................... 23
Maintenance Safety—Cleaning...................................................................................................... 23
Personal Protection............................................................................................................................. 24
Daily Cleaning and Maintenance.....................................................................................25
Stainless Steel case.............................................................................................................................. 25
Visual Inspection of Silicone Seal................................................................................................... 25
Grease drawer........................................................................................................................................ 25
Drain Plug (Braising Pan Equipment)............................................................................................ 25
Cleaning the Griddle Plate / braising pan................................................................................... 25
Weekly Cleaning and Maintenance.................................................................................26
Air Intake Filter, Counter-top / Module-Line Models .............................................................. 26
Air Intake Filter, Built-In Models...................................................................................................... 26
Yearly Maintenance...........................................................................................................26
Section 5
Troubleshooting
Dangerous Electrical Voltage........................................................................................................... 27
Common Problems............................................................................................................27
Symptoms..........................................................................................................................27
Boil Test..............................................................................................................................27
Troubleshooting Without Error Code / Flash Code.........................................................28
Troubleshooting — Error Code / Flash Code...................................................................28
Wearable Parts List............................................................................................................30
6
Part Number 4532292 Rev 3 12/15
Section 1
General Information
Description of Product
Components and Features
Built with a robust construction, our induction appliances
are compact and powerful with the revolutionary RTCS®
or RTCSmp® Technology (Realtime Temperature Control
System).
Your induction appliance comes fully assembled.
The RTCS®/RTCSmp® Technology monitors continuously in
realtime, the energy supply, temperature of the cook zone,
and the state of the components such as the induction coil.
This monitoring system ensures the most efficient energy
transfer, as well as maximizes safety:
2
•
When a malfunction occurs, the integrated fault
diagnostic system reports the malfunction instantly.
3
9
7
12
16
17
18
8
3 13
15
4
6
6
8
10
Application
The RTCS®/RTCSmp® induction appliances are designed as
compact equipment for use on the surface of a counter or
table.
1
14
14
6
5
6
7
The patented induction RTCSmp® Griddles are engineered
for cooking a large variety of meals throughout the day.
5
1
Many applications are possible because:
•
Instant energy transmission from inverter coil to griddle
plate surface allows for fast startup time.
•
Heat distribution is even from corner to corner, across
the entire cooking surface.
•
The cooking surface is controlled and monitored by
multiple sensors. Instantaneous temperature recovery is
feasible.
•
The griddle plate is coated with a polished HPCR-INOX
layer, which is resistant to abrasion, chemical, corrosion,
and heat. This feature strengthens the griddle plate and
minimizes cleaning time in between meal preparations
throughout the day.
Europatent EP 0858722, Swiss Patent 695817, US 7183525
B2
11
11
•
North American models:
ETL listed in compliance with UL 197, CSA C22.2
No.109, NSF-4. Complies with FCC part 18, ICES-001
•
Indicates the direction of airflow.
Griddle plate, with a polished HPCR-INOX coating.
2
Rotary power switch, allows for continuously variable
power adjustment.
Single griddle has one cook-zone and is controlled by one
control switch.
Dual griddle has two cook-zones and each zone can be
controlled independently.
The front control panel is sloped for ease of operation.
3
Digital display
- Displays the set temperature and the actual temperature.
- Reports an error code when a malfunction occurs.
Details in sections 3 Operation and 5 Troubleshooting.
4
CrNi-steel exterior structure.
5
Fresh air intake. An integrated fan pulls air in through the
filter to cool the electronics.
6
Air exhaust vent, allows hot exhaust to escape.
7
Air filter, cleans the intake air. The filter is removable,
reusable and dishwasher-safe.
8
Air deflector, prevents hot exhaust from the rear to be
pulled back into the appliance through the fresh air intake
opening.
9
Feet that are height adjustable and lockable.
10
Power supply cable and plug included, 1.8-meter [6-foot]
long (exception 440V appliance).
CE models comply with the latest European Norms:
EN 60335-1, EN 60335-2-36, EN 62233 (EMC/EMV)
10
1
1
Compliances
8
Part Number 4532292 Rev 3 12/157
General Information
11
Section 1
Equalpotential bonding point
(EN60335)
12
Grease chute for draining grease.
13
Grease drawer
14
Service interface, provides service technician a wireless
connection to diagnose problems.
15
Stainless steel legs, height adjustable, NSF compliant for
N. America.
16
Stainless steel splash guard, removable, dishwasher-safe.
17
Slot to hold the spatula
18
Grease drawer overflow hole
Serial Number
The serial number is located on the serial plate.
READING THE SERIAL NUMBER
Example: BA01 . 00014 . 1214
1
1
Serial Plate Location
2
The serial plate specifies the model number, serial number,
and electrical specifications of the appliance.
3
See illustration below for location.
4
5
2
3
4
5
Type of induction appliance:
BA = Base Line Series (Counter-Top Cook-Top)
IN = Built-In Series
WO = Counter Wok Series
MO = Module Line Series
HO = Hold Line Series
GR = Griddle Line Series
Last two(2) or three(3) digits of the appliance article number
or part number that can be found on the invoice or the
packing slip.
A sequential number:
• A 4-digit sequence number indicates that the
appliance is not RTCS® nor RTCSmp®.
• A 5-digit sequence number indicates that the
appliance is either a RTCS® or RTCSmp® appliance.
• A RTCSmp® appliance is marked as such on the serial
plate.
Month of manufacture: 01, 02, 03, 04, ...
Year of manufacture: 2014 (14), 2015 (15), ...
Model Number
The model number is located on the serial plate. This manual
covers the following models:
SH/GR 3500
SH/GR 5000
SH/DU/GR 7000
SH/DU/GR 10000
READING THE MODEL NUMBER
Example: SH/DU/GR 7000
1
2
1
2
Product Series
Multi-Zone
3
4
Function
Power (Watt)
3
4
SH = Slim Hob
DU = Dual Cook-Zones
No identification for single cook-zone
GR = Griddle-Line
3500, 5000, 7000, 10000
MARKETING IDENTIFIER
Marketing identifier is used when specifying the product
on specification sheet and other marketing literature. This
product is identified as:
Accessories
Accessories included with your appliance:
Photo
Part Number Description
72400040
Splash Guard, Single
or
72400050
Splash Guard, Dual
72205012
Cleaning Pad
72205013
Griddle Spatula
72264020
Tabletop Self-Adhesive Foot
Pad (Pack of 4)
GI-(model number)
Examples: GI-SH/GR 3500, GI-SH/DU/GR 7000
8
Part Number 4532292 Rev 3 12/15
Section 2
Installation
INSTALLATION SAFETY—DISCLAIMER
DANGER
Installation must be carried out by registered installation
contractors only.
The contractors are responsible for interpreting all
instructions correctly and performing the installation
in compliance with all applicable national and local
regulations.
The warning signs and serial plates on the equipment
must strictly be followed.
nWarning
This equipment is intended for indoor use only. Do not
install or operate this equipment in outdoor areas.
nWarning
To avoid instability, the installation area must be capable
of supporting the combined weight of the equipment
and food product. The equipment must be level side to
side and front to back.
,Caution
Consultants, fabricators and designers must consult their
counter-top suppliers when designing an appropriate
support structure and clearance for the counter-top and
the installation.
INSTALLATION SAFETY—CLEARANCE AND
VENTILATION
DANGER
Risk of Fire or Shock or Equipment Failure
All minimum clearances must be maintained. Air intake
vents and exhaust vents must not be blocked or be
restricted by the installation.
,Caution
This equipment must only be operated under an
approved ventilation system in accordance with all
applicable national and local regulations. Exceptions
may apply.
Notic
The maximum ambient temperature for the
induction appliance to operate must not exceed
40°C [104°F].
Failure to provide adequate ventilation will cause
the appliance to overheat, to reduce power, or to
shutdown.
NOTE: Always maintain enough space between and
around the equipment for maintenance and service.
Notic
Induction equipment that is not installed correctly will
have warranty voided.
Part Number 4532292 Rev 3 12/159
Installation
Section 2
INSTALLATION SAFETY—ELECTRICAL
DANGER
All electrical connections must be carried out by a
certified electrical contractor, who is responsible for
the correct rating and installation of the appliance. The
contractor has to comply with all legal safety regulations
and all applicable national and local electrical codes.
nWarning
Markings and warning labels mounted directly on the
equipment must be observed at all times and kept in a
fully legible condition.
nWarning
This equipment must be positioned so that the plug is
accessible unless other means for disconnection from
the power supply, such as circuit breaker or disconnect
switch, is provided.
nWarning
CE Induction Appliance only: If ground fault current
protective switches are used, they must be provided
with selective activation and designed for a minimum
fault current of 30mA.
Notic
Ensure the supply voltage and the line current match
the specifications given on the serial plate affixed to the
appliance. Wrong voltage will damage the appliance. A
stable power supply must be provided.
Notic
Always refer to the serial plate on the appliance to verify
the electrical data. When the data listed on the serial
plate is different than that listed in this manual, contact
the manufacturer or the authorized representative.
Notic
PERSONAL PROTECTION
DANGER
All utilities (gas, electric, water and steam) must be
OFF to all equipment and locked out of operation
according to national/regional, as well as company
approved practices during installation, maintenance
and servicing. Always allow appliance to cool.
DANGER
Use appropriate safety equipment during installation,
maintenance and servicing.
DANGER
Never stand, sit, or lean on the equipment! They are
not designed to hold the weight of an adult, and may
collapse or tip if misused in this manner.
DANGER
To avoid cardiac pacemaker malfunction, consult your
physician or pacemaker manufacture about effects of
electromagnetic field on your pacemaker.
nWarning
Markings and warning labels mounted directly on the
equipment must be observed at all times and kept in a
fully legible condition.
nWarning
Risk of burns from high temperatures. You may get burnt
if you touch any of the parts during operation. Surfaces
close to the cooking area including side panels may get
hot enough to burn skin. Use extreme caution to avoid
coming in contact with hot surfaces or hot grease. Wear
personal protective equipment.
,Caution
Use caution when handling metal surface edges of all
equipment.
All cables must be routed, protected and tension free.
10
Part Number 4532292 Rev 3 12/15
Section 2
Installation
Specifications
DIMENSIONS: SH/GR 3500, SH/GR 5000
Measurements in millimeter and [inch].
1
3
3
A
2
A
96 [3.77]
3
5
4
6
Indicates the direction of airflow
1
Distance to wall or other obstruction, minimum = 40mm [1.57”]
2
Fresh air supply
3
Air exhaust
4
Equalpotential bonding point
5
Fresh air intake and air filter
6
Mains power cable
(EN60335)
Part Number 4532292 Rev 3 12/1511
Installation
Section 2
DIMENSIONS: SH/DU/GR 7000, SH/DU/GR 10000
Measurements in millimeter and [inch].
1
A
3
3
TOP VIEW
A
2
5
4
6
Indicates the direction of airflow
1
Distance to wall or other obstruction, minimum = 40mm [1.57”]
2
Fresh air supply
3
Air exhaust
4
Equalpotential bonding point
5
Fresh air intake and air filter
6
Mains power cable
12
(EN60335)
Part Number 4532292 Rev 3 12/15
Section 2
Installation
DIMENSIONS: SH/DU/GR 7000, SH/DU/GR 10000 (STAINLESS STEEL LEGS, NSF COMPLIANT, USA/CANADA)
Measurements in millimeter and [inch].
1
3
3
A
A
2
TOP VIEW
5
4
6
Indicates the direction of airflow
1
Distance to wall or other obstruction, minimum = 40mm [1.57”]
2
Fresh air supply
3
Air exhaust
4
Equalpotential bonding point
5
Fresh air intake and air filter
6
Mains power cable
(EN60335)
Part Number 4532292 Rev 3 12/1513
Installation
Section 2
INSTALLATION CLEARANCE
PARALLEL INSTALLATION AND CLEARANCE
A gap between two countertop single griddle units is not
required.
Notic
a
The orientation of each appliance in a parallel
configuration will affect the ventilation requirements.
Ensure the final installation meets all operating and
ventilation requirements.
a
a
b
b
c
(Below, SH/GR is shown as an example.)
b
Indicates the direction of airflow.
y = 0mm [0”]
Wall
a
a
a
Dimension y — minimum gap, from side to side
b
b
b
Model
y
mm
inch
SH/GR
0
0
SH/DU/GR
0
0
c
Dimension a — minimum clearance, air exhaust
Dimension b — minimum body clearance, sides
Dimension c — minimum clearance, if appliance is installed
in a tight space or corner (left side, right side, or both)
Model
a
mm
b
inch
c
mm
inch
mm
inch
SH/GR
40
1.57
20
0.79
40
1.57
SH/DU/GR
40
1.57
20
0.79
40
1.57
14
Part Number 4532292 Rev 3 12/15
Section 2
Installation
ELECTRICAL SPECIFICATIONS
Model
Power
Voltage
(50/60 Hz)
SH/GR
3500
3500W 16A
208V 1Φ
3500W 15A
Plug
230V 1Φ
EU1-16P
SH/GR
5000
3500W 14A
240V 1Φ
5000W 14A
208V 3Φ
OPERATING CONDITIONS
For the appliance to function properly, the following
conditions must be maintained.
Maximum Tolerance of the
Nominal Supply Voltage
+6 /-10 %
Network Impedance (Zmax.)
0.25Ω
Supply frequency
50/60 Hz
Ingress Protection class
IP X3
Maximum Ambient
Temperature
In Storage,
-20°C to +70°C [-4°F to +158°F]
In Operation,
+5°C to +40°C [+41°F to +104°F]
Maximum Relative Air
Humidity
In Storage, 10% to 90%
In Operation, 30% to 90%
L
5000W 8A
WEIGHTS
400V 3Φ
EU 5-Pole
SH/DU/GR
7000
7000W 22A
7000W 11A
400V 3Φ
7000W 10A
440V 3Φ
10000W 30A
208V 3Φ
10000W 16A
400V 3Φ
10000W 15A
440V 3Φ
Plug not
included
Net Weight
kg
lb
SH/GR 3500
24
52.9
SH/GR 5000
25
55.1
208V 3Φ
EU 5-Pole
SH/DU/GR
10000
Model
SH/DU/GR 7000
48
105.8
SH/DU/GR 10000
50
110.2
SH/DU/GR 7000
(with stainless steel legs)
50
110.2
SH/DU/GR 10000
(with stainless steel legs)
52
114.6
EU 5-Pole
Plug not
included
Notic
440V Appliance: The electrician must equip the
appliance with a main power plug in compliance with
all applicable national and local regulations.
ELECTRICAL CABLES
Power supply cable and plug included, 1.8-meter [6-foot] long
(exception 440V appliance).
Part Number 4532292 Rev 3 12/1515
Installation
Section 2
Installation Instructions
LOCATION OF THE INDUCTION APPLIANCE
,Caution
Do not position the air intake vent near steam or heat
exhaust of another appliance.
•
The induction appliance must be installed on an even,
flat, non-combustible surface.
•
The surface must be able to withstand a load of 80kg
(176.4lb) per appliance that is listed in this manual.
•
Ensure the induction appliance is stable and will not
slide or fall down.
•
The induction appliance must not be installed or placed
near or on a hot surface.
•
The induction appliance must be level.
•
Similar to other electronic equipment, induction
equipment is sensitive to moisture and high heat.
Protect the induction appliance from heat, steam and
grease generated by other equipment, such as oven,
deep fryer, pasta cooker, steamers, and water bath.
•
The control switches on the front panel must not be
blocked or obstructed.
•
Keep the induction appliance away from combustible
materials, vapors or liquids.
LEVELING THE APPLIANCE
To help draining grease down into the grease drawer, adjust
the feet to tilt the griddle with a slight angle (less than 1
degree).
1
1
2
VENTILATION REQUIREMENTS
Read and understand all installation safety
instructions regarding Clearance and Ventilation
at the beginning of this chapter.
•
See also Operating Conditions on page 15
•
See also Installation Clearance on page 14
•
Ensure the induction appliance does not take in hot
ambient air or steam from another appliance, especially
when the appliance is installed next to heat generating
equipment such as fryers or ovens.
16
1
The tilt must be less than 1 degree.
2
Direction of grease flow
Part Number 4532292 Rev 3 12/15
Section 2
Installation
ADJUSTING AND LOCKING THE FEET
The feet on the appliance are height-adjustable and
lockable.
Optional. To prevent the appliance from slipping, Tabletop
Self-Adhesive Foot Pads can be purchased for the feet.
Insert the feet into the Foot Pads and the feet can then be
affixed to the surface of the counter or table.
1
STAINLESS STEEL LEGS
The RTCSmp SH/DU/GR NSF compliant models (USA/
Canada) come with stainless steel legs that have a height
adjustable range of 1-inch or 2.54cm.
Ø 41.05 [1.616]
127.0 [5.0] minimum
152.4 [6.0] maximum
Ø 32.16 [1.266]
3
2.49 [0.098]
M8 THREAD
Ø 47.12 [1.855]
Adjust the height of the leg by turning the bottom part as
shown:
2
1. Foot Complete Assembly, part number 95000120
2. Tabletop Self-Adhesive Foot Pad, part number 72264020 (set of
four).
3. Foot and non-slip pad assembled.
Ø 41.05 [1.616]
127.0 [5.0] minimum
152.4 [6.0] maximum
To adjust the height of the appliance:
1. Rotate the feet counterclockwise to lower the
appliance. Or rotate the
feet clockwise to raise the
appliance.
M8 THREAD
Ø 32.16 [1.266]
2.49 [0.098]
Ø 47.12 [1.855]
2. To lock the feet into
position, rotate the locks
counter-clockwise until
the locks are tightened
against the bottom of the
appliance.
3. The feet are locked.
NOTE Ensure the appliance
is level.
Part Number 4532292 Rev 3 12/1517
Installation
Section 2
Function Test
COMMISSIONING
Read and understand all installation safety
instructions regarding Electrical and Personal
Protection.
1.
•
Read and understand all installation safety
instructions regarding Personal Protection.
•
Observe also ALL operation safety
requirements in section 3 Operation.
nWarning
Ensure the control knobs are in the 0 (OFF) position
BEFORE connecting the appliance to the electrical
supply.
HIGH
0
LOW
ON-Position
Any position
where the
White Line is
not pointing
at 0.
HIGH
0
LOW
OFF-Position
The White
Line is
pointing at 0.
1. Turn the control knob to set the temperature to 200°C
or 392°F.
2. The display shows the set temperature followed by a
dot. Example:
or
3. Within 2 seconds, the display changes from the set
temperature (with dot) to the actual temperature
(without dot) of the griddle plate. Example:
4. The griddle plate warms up to the set temperature.
2. Remove all objects from the griddle plate.
3. Connect the appliance to power supply.
4. Perform an operation test. See instructions in Function
Test on page 18
5. As soon as the griddle plate temperature reaches the
set temperature of 200°C or 392°F, turn the control
knob to position 0 (OFF).
6. If the sensors detect high level of residual heat, the
display shows
.
If the residual heat from the griddle plate is low, the
appliance initiates the stand-by mode. When the
system is in the stand-by mode, the dot on the display
blinks once every second.
If the appliance does not function as expected, refer to
section 5 Troubleshooting.
18
Part Number 4532292 Rev 3 12/15
Section 3
Operation
OPERATION SAFETY—DISCLAIMER
DANGER
The on-site supervisor is responsible for ensuring that
operators are made aware of the inherent dangers of
operating this equipment.
DANGER
OPERATION SAFETY—PERSONAL PROTECTION
Notic
Induction appliances are more powerful, heat up
pans quicker, and cook food faster than conventional
cooking equipment. Your induction appliance will
require different use and care than other conventional
equipment.
Risk of fire/shock/equipment failure. All minimum
clearances must be maintained. Do not obstruct
vents or openings.
Do not operate the equipment without reading this
manual and understanding all safety requirements.
nWarning
If any part of the appliance is cracked or broken, Stop
and Immediately Turn Off the appliance. Only if it
is possible and safe, disconnect the equipment from
main power supply. Do not touch any parts inside the
appliance.
This equipment is intended for indoor use only. Do not
install or operate this equipment in outdoor areas.
Notic
The reliability of the appliance can only be guaranteed
when it is used properly. The appliance must always
be operated within the limits and/or the operating
conditions provided in this manual.
Notic
Avoid dropping any hard objects onto the equipment.
Damages to the heating surface will shortened the life
cycle of the equipment or incur high service costs.
Notic
—Models with Glass-Top
Use Only Induction Suitable Cookware
Use only induction suitable cookware with proper sizes
and made of proper material. The induction suitable
cookware must be in good condition without any
uneven, arched or partially detached bottoms.
Using unsuitable cookware can cause the appliance
to fail prematurely, void your warranty, or incur high
service costs.
Notic
—Induction Griddles / Braising Pans
NEVER heat any cooking pan on the griddle plate or
in the braising pan. Heating cooking pan with these
equipment will damage these equipment. Heat only
food products on the griddle plate or in the braising pan.
DANGER
Disconnect electric power at the main power disconnect
for all equipment being serviced.
Failure to disconnect the power at the main power
supply disconnect could result in serious injury or death.
The power switch DOES NOT disconnect all incoming
power.
Contact an authorized service agency for assistance.
DANGER
Do not operate any appliance with a damaged or
pinched cord or a damaged plug. All repairs must be
performed by a qualified service company.
DANGER
Keep power cord AWAY from HEATED surfaces. DO NOT
immerse power cord or plug in water. DO NOT let power
cord hang over edge of table or counter.
DANGER
To avoid cardiac pacemaker malfunction, consult your
physician or pacemaker manufacture about effects of
electromagnetic field on your pacemaker.
DANGER
Never stand, site, or lean on the equipment! They are
not designed to hold the weight of an adult, and may
collapse or tip if misused in this manner.
Part Number 4532292 Rev 3 12/1519
Operation
Section 3
Cooking with Induction Glass-Tops Models
nWarning
nWarning
Short Cook Time
Never Leave An Empty Pan On Cooktop
Induction appliances cook food faster than conventional
cooking equipment. To avoid overheating and burning,
check the cooking process frequently. Never leave the
appliance unattended during operation.
Induction appliances heat up empty pans very quickly.
Never operate the appliance with an empty pan. Do not
pre-heat pan. Always put food products, water or oil
into the pan before turning on the appliance. Failure to
do so will result in irreparable damage.
,Caution
Metallic objects are heated up very quickly when placed
on the cook zone during operation. To avoid injury,
DO NOT place any objects such as closed cans, aluminum
objects (aluminum foils), cutlery, jewelry, or watches on
the appliance.
DO NOT place any object such as paper, cardboard, or
cloth on the cooking surface, because this creates a fire
hazard.
DO NOT place credit cards, phone cards, tapes, or any
objects that are sensitive to magnetism on the appliance.
DO NOT use the appliance for storage. DO NOT place
any paper products, cooking utensils, cutlery, plastic
vessels or food on the appliance.
Notic
Do not use the cooktop for food preparation such as
cutting and chopping.
nWarning
Risk of burns from high temperatures. You may get burnt
if you touch any of the parts during operation. Surfaces
close to the cooking area including side panels may get
hot enough to burn skin. Use extreme caution to avoid
coming in contact with hot surfaces or hot grease. Wear
personal protective equipment.
Notic
Broil-Dry Protection
Cook zones are monitored by temperature sensors. The
sensors can detect overheating at the base of a cooking
pan.
When an overheated pan (overheated oil, empty pan) is
detected, the appliance stops transferring energy to the
pan immediately. You must turn off the appliance and
let it cool down before re-starting the appliance.
,Caution
Do Not Touch Overheated Appliance
To avoid burn injuries, do not touch the appliance
when a pan is overheated and take all the necessary
precautions when removing the overheated pan.
nWarning
Steam can cause serious burns. Always wear some type
of protective covering on your hands and arms when
removing lids or pans from the appliance. Lift the lid or
pan in a way that will direct escaping steam away from
your face and body.
Cooking with Induction Griddles/Braising Pans
,Caution
Induction Griddles / Braising Pans
A suitable grease-collecting means must be in place
before operating appliance.
20
Part Number 4532292 Rev 3 12/15
Section 3
Operation
Important Rules—Operation and Maintenance
Follow these simple rules to ensure reliable and repeatable performance of your induction equipment:
1
Keep kitchen temperature below 40°C [105°F].
4
Use only pans that fits the glass. Do not use
oversized pans.
40oC/104oF
5oC/41oF
40oC/104oF
5oC/41oF
2
Never place your induction equipment next to any
grease generating or heat generating equipment.
5
Never pre-heat the pan. Place the pan on the cook
zone only when you are ready to cook.
3
Clean the intake filter at least once a week or as
often as required.
6
Do not use dented pans because it will cause
damages to the electronics.
Part Number 4532292 Rev 3 12/1521
Operation
Section 3
Temperature Control and Display
HIGH
0
LOW
ON-Position
Any position
where the
White Line is
not pointing
at 0.
HIGH
0
LOW
OFF-Position
The White
Line is
pointing at 0.
Grease Drawer
•
Empty out the grease drawer as often as necessary.
•
Before operating the appliance, ensure the grease
drawer is placed correctly and securely under the grease
chute such that the drawer will not slide out or fall.
,Caution
Risk of burn from hot equipment, hot grease and steam.
Wear personal protective equipment.
Turn the control knob to set the temperature and the
appliance is immediately ready for operation.
You can adjust the temperature from 20oC to 230oC [68oF to
450oF]. Typical cooking temperature is from 170oC to 200oC
[338oF to 392oF].
Considerations
•
The digital display shows the selected temperature initially
and then followed by the actual, real-time temperature.
Always season the griddle plate before putting any
protein on.
•
Cooking Food from Frozen
If you cook food from frozen regularly, do not put the
frozen food on the same positions on the griddle plate
every time. Otherwise, the plate could deform locally
overtime.
DIGITAL DISPLAY
Temperature followed by a dot
•
The digital display shows the temperature setting
while you turn the knob. When you stop, the selected
temperature is shown with a dot. Within 2 seconds, the
display shows the actual or real-time temperature
Temperature shown without a dot
Use only the spatula provided to turn over food
products on the griddle plate. Using any sharp-edged
objects such as knife or fork can damage the griddle
surface.
•
Turn the control knob to the OFF-position. If the sensors
detect high level of residual heat, the display shows hot:
.
If the residual heat from the griddle plate is low, the
appliance initiates the stand-by mode. When the system is in
the stand-by mode, the dot on the display blinks once every
second.
Recovering from Temperature Loss
Temperature loss occurs when cold food is put
on the griddle plate. The RTCSmp technology can
immediately sense the temperature drop and correct
any temperature loss.
The display shows the actual or real-time temperature
without a dot.
To shutdown the appliance,
Using Proper Cooking Utensils
When Appliance Is Idle
Best Practice:
When the induction appliance is not in use, always put the
control knob in the 0 (OFF) position.
Short Cook Time
To heat up from 20°C to 200°C (68°F to 392°F), a single cookzone griddle will take:
•
SH/GR 3500, approximately 4 ½ minutes
•
SH/GR 5000, approximately 3 minutes
To heat up from 20°C to 230°C (68°F to 450°F), a dual cookzone griddle will take:
22
•
SH/DU/GR 7000, approximately 5 minutes
•
SH/DU/GR 10000, approximately 3 minutes
Part Number 4532292 Rev 3 12/15
Section 4
Maintenance
MAINTENANCE SAFETY—DISCLAIMER
DANGER
It is the responsibility of the equipment owner to
perform a Personal Protective Equipment Hazard
Assessment to ensure adequate protection during
maintenance procedures.
nWarning
A good maintenance of the appliance requires regular
cleaning, care and servicing. The site-supervisor and the
operator must ensure all components relevant to safety
are in perfect working order at all times.
NOTE: Cleaning tools and supplies are not provided.
DANGEROUS ELECTRICAL VOLTAGE
DANGER
Do not open the appliance. Maintenance and servicing
work other than cleaning as described in this manual
must be done by an authorized service personnel.
DANGER
If any part of the appliance is cracked or broken, Stop
and Immediately Turn Off the appliance. Only if it
is possible and safe, disconnect the equipment from
main power supply. Do not touch any parts inside the
appliance.
Disconnect electric power at the main power disconnect
for all equipment being serviced.
Failure to disconnect the power at the main power
supply disconnect could result in serious injury or death.
The power switch DOES NOT disconnect all incoming
power.
Contact an authorized service agency for assistance.
MAINTENANCE SAFETY—CLEANING
nWarning
Never use a high-pressure water jet for cleaning or hose
down or flood interior or exterior of the equipment
with water. Ensure that no liquid can enter into the
equipment.
nWarning
Allow heated equipment / glass surface to cool down
before attempting to clean, service or move.
nWarning
When cleaning the exterior, care should be taken to
avoid front power switch and the electrical cords. Keep
water and cleaning solutions away from these parts.
,Caution
Do not use caustic cleaners on any part of the
equipment. Use mild, non abrasive soaps or detergents,
applied with a sponge or soft cloth.
,Caution
Ensure to remove all residues of cleaning agents from
the cooking surfaces. Use a clean moist cloth to wipe off
any such surfaces.
,Caution
Using commercial cleaning fluids or chemicals: Read the
directions for use and precautionary statements before
use. Pay attention to the concentration of cleaner and
the length of time the cleaner remains on the foodcontact surfaces or equipment surfaces.
Notic
Inspect and Clean Fresh Air Intake Filter
We strongly recommend using air intake filters in all
installations to protect the equipment from grease
particles. A dirty, blocked air intake filter blocks the
air vent and can cause damages to the electronic
components. Inspect, clean or replace the air intake
filters at least once a week or as often as necessary.
nWarning
Inspect Silicone Seal
When the silicone seal is broken, water penetration
could cause the appliance to fail, and any malfunction
could cause personal harm.
Part Number 4532292 Rev 3 12/1523
Maintenance
Section 4
PERSONAL PROTECTION
DANGER
All utilities (gas, electric, water and steam) must be
OFF to all equipment and locked out of operation
according to national/regional, as well as company
approved practices during installation, maintenance
and servicing. Always allow appliance to cool.
DANGER
Use appropriate safety equipment during installation,
maintenance and servicing.
DANGER
Never stand, sit, or lean on the equipment! They are
not designed to hold the weight of an adult, and may
collapse or tip if misused in this manner.
DANGER
To avoid cardiac pacemaker malfunction, consult your
physician or pacemaker manufacture about effects of
electromagnetic field on your pacemaker.
nWarning
Markings and warning labels mounted directly on the
equipment must be observed at all times and kept in a
fully legible condition.
nWarning
Risk of burns from high temperatures. You may get burnt
if you touch any of the parts during operation. Surfaces
close to the cooking area including side panels may get
hot enough to burn skin. Use extreme caution to avoid
coming in contact with hot surfaces or hot grease. Wear
personal protective equipment.
,Caution
Use caution when handling metal surface edges of all
equipment.
24
Part Number 4532292 Rev 3 12/15
Section 4
Maintenance
Daily Cleaning and Maintenance
CLEANING THE GRIDDLE PLATE / BRAISING PAN
STAINLESS STEEL CASE
1. For any appliance with stainless steel case or stainless
steel flange, clean the stainless steel surface using a soft
cloth with a mild detergent and/or a food-safe liquid
cleaner designed to clean stainless steel.
2. Wipe dry with a soft clean cloth.
VISUAL INSPECTION OF SILICONE SEAL
Inspect the silicone seal around the glass perimeter or the
joint between the appliance and the counter surface. Call for
service immediately if you notice:
•
Cracks on the silicone seal.
•
The silicone seal comes away from the glass/housing or
moves when you press down on the seal.
GREASE DRAWER
• Empty out the grease drawer as often as necessary.
, Caution
, Caution
Risk of burn from hot equipment, hot grease and steam.
Wear personal protective equipment.
Notic
DO NOT USE strong detergents and solvents such as
Ketone, Ester, and alkaline detergents. Depending on
the concentration, reaction time and temperature,
these chemicals could damage the special coating on
the griddle plate.
Risk of burn from hot equipment, hot grease and steam.
Wear personal protective equipment.
DO NOT USE steel wool, tough scratching sponges, or
knives on the grill plate. Use the cleaning pad provided
with the equipment.
, Caution
DO NOT USE ice cubes because that can cause
deformation of the griddle plate.
A grease drawer must be in place before operating
appliance.
DRAIN PLUG (BRAISING PAN EQUIPMENT)
• The drain plug is dishwasher-safe.
To clean the griddle plate / braising pan:
1. Set temperature to 60oC or 140oF.
2. Pour some water onto the plate / pan and let the hot
water dissolve the soiling.
3. Use non-abrasive scrubbing pads to scrape the residues
into the grease drawer. To avoid burn injuries, scrub and
scrape with a spatula on a non-abrasive scrubbing pad.
Part Number 4532292 Rev 3 12/1525
Maintenance
Section 4
Weekly Cleaning and Maintenance
AIR INTAKE FILTER, BUILT-IN MODELS
AIR INTAKE FILTER, COUNTER-TOP / MODULE-LINE
MODELS
(SH/GR/IN)
1. Locate the filter, which is inserted into the holder
mounted onto the cabinet.
(SH/GR, SH/DU/GR, MO/DU/GR, MO/DU/KB)
1. The air intake filter is located on the bottom of the
appliance. To remove, slid out the filter from the holder.
2. Press down on the corners as shown to pop out the
filter. If the filter doesn’t move, try the opposite corners.
The filter is pressure fitted into the holder.
3. The filter is dishwasher-safe.
2. The filter is dishwasher-safe.
4. The filter must be DRY before you put it back into the
holder.
3. The filter must be DRY before you put it back into the
holder.
Yearly Maintenance
Best Practice: Have the induction appliance examined once
a year by an authorized technician.
26
Part Number 4532292 Rev 3 12/15
Section 5
Troubleshooting
DANGEROUS ELECTRICAL VOLTAGE
DANGER
Symptoms
•
If any part of the appliance is cracked or broken, Stop
and Immediately Turn Off the appliance. Only if it
is possible and safe, disconnect the equipment from
main power supply. Do not touch any parts inside the
appliance.
When a malfunction occurs, the appliance may be in
one of the following states:
•
The appliance switches off immediately.
•
The appliance continues to operate in a power
reduction mode.
•
The appliance continues to operate normally.
Disconnect electric power at the main power disconnect
for all equipment being serviced.
•
Failure to disconnect the power at the main power
supply disconnect could result in serious injury or death.
The power switch DOES NOT disconnect all incoming
power.
Appliance equipped with an indicator lamp or a digital
display, see section Troubleshooting Chart — Error Code /
Flash Code.
•
Appliance without an indicator lamp / digital display,
or the lamp is malfunction, see section Troubleshooting
Without Error Code / Flash Code.
Contact an authorized service agency for assistance.
•
NOTE:
The cooling fan starts when the ambient temperature
in the control area exceeds 55ºC [130ºF].
DANGER
Do not open the appliance. Maintenance and servicing
work other than cleaning as described in this manual
must be done by an authorized service personnel.
At heat sink temperature higher than 70ºC [160ºF], the
controller automatically reduces power to keep the
appliance in normal operating conditions. The cooker
runs in a non-continuous mode. This mode can be
heard.
nWarning
Markings and warning labels mounted directly on the
equipment must be observed at all times and kept in a
fully legible condition.
NOTE: If a problem arises during operation of your
induction appliance, follow the Troubleshooting
Charts before calling service. Routine adjustments and
maintenance procedures are not covered by the warranty.
Common Problems
One or more of the following conditions may affect the
function or cause the induction equipment to fail:
•
Using unsuitable cookware such as non-induction pans,
oversized pans, or damaged pans.
•
High ambient temperature.
•
Inadequate ventilation causing hot air to re-enter
through the air intake slots.
•
Dirty air intake filter.
•
Empty pan is left on the hob when the appliance is ON.
Boil Test
To test the efficiency of a pan for induction cooking,
perform a boil test.
This test is not applicable to griddles and braising pans.
NEVER heat any cooking pan on a griddle plate or in a
braising pan.
(Test for 3.5kW or 5.0kW Induction Coil)
Perform a boil test to verify the performance of a pan for
induction cooking.
•
Add one liter of cold water into the pan (optimal when
use pan with bottom diameter of 24cm) and bring it to
boil. Compare the total boil time to the guideline below:
•
3.5kW Coil, approx. 140 seconds
•
5.0kW Coil, approx. 85 seconds
If time to boil exceeds the above guideline, then the pan is
not suitable for achieving optimal efficiency. Please contact
your supplier to purchase suitable induction pans.
If the induction appliance does not function as expected
despite using quality induction pans, refer to the
troubleshooting charts.
Part Number 4532292 Rev 3 12/1527
Troubleshooting
Section 5
Troubleshooting Without Error Code / Flash Code
Symptom
Pan does not heat up on glass-top.
No heat to griddle or braising pan.
Indicator lamp is OFF (dark).
Digital display is OFF (dark).
Pan does not heat up and indicator
lamp blinks continuously. If Indicator
lamp blinks at intervals, see next
section.
(Not applicable to griddles or braising
pans.)
Poor heating, indicator lamp / digital
display is ON
Appliance does not react to control
knob positions
Power/heating level seems to be
reduced, fan is working
Power/heating level seems to be
reduced, fan does not work
After a long period of continuous
operation, the power/heating level
seems to be reduced
Small metallic objects (e.g. spoon) are
heated up in the cook zone.
Possible Cause
No power supply.
Action
Check incoming power supply (Example, power
cable plugged into the wall socket). Check kitchen
main fuse box.
Control knob is in OFF-position.
Turn control knob to an ON-position.
Defective equipment
Put knob in OFF-position. Only if possible and safe,
disconnect the appliance from the power supply.
Contact an authorized service agency.
Pan is too small.
Use a suitable pan with bottom diameter larger than
12cm[5”].
Pan is not placed in the center of the hob; Move the pan to the center of the hob.
pan is not detected by sensor.
Unsuitable pan.
Select only induction-ready cookware.
Defective equipment
Put knob in OFF-position. Only if possible and safe,
disconnect the appliance from the power supply.
Contact an authorized service agency.
Air-cooling system is obstructed.
Verify that air vents are not obstructed. Ensure the
fresh air filter is clean.
Unsuitable pan. (Not applicable to
Select various induction-ready cookware for
griddles or braising pans.)
induction cooking. Then compare the results.
Ambient temperature is too high. The
Verify that no hot air is taken in by the fan.
cooling system is not able to keep the
Reduce the ambient temperature. The intake air
appliance in normal operating conditions. temperature must be lower than 40°C [104°F].
One phase is missing (for equipment with Check incoming power supply (Example, power
three phase supply only).
cable plugged into the wall socket). Check kitchen
main fuse box.
Defective equipment
Put knob in OFF-position. Only if possible and safe,
disconnect the appliance from the power supply.
Contact an authorized service agency.
Defective control switch.
Put knob in OFF-position. Only if possible and safe,
disconnect the appliance from the power supply.
Contact an authorized service agency.
Air-cooling system is obstructed. Internal Verify that air vents are not obstructed. Ensure the
fan is dirty.
fresh air filter is clean.
Contact an authorized service agency.
Defective fan or fan control.
Put knob in OFF-position. Only if possible and safe,
disconnect the appliance from the power supply.
Contact an authorized service agency.
Overheated induction coil; cooking area Switch the appliance off. Safely remove pan, if any.
is too hot.
Wait until the appliance has cooled down before
Overheated pan. Pan is empty.
turning it ON again.
Pan detection function is defective.
Put knob in OFF-position. Only if possible and safe,
disconnect the appliance from the power supply.
Contact an authorized service agency.
Troubleshooting — Error Code / Flash Code
•
Appliance equipped with an indicator lamp:
The indicator lamp flashes to signal a specific problem. To find the possible cause, count the number of short flashes
after each long flash.
Example: “— …. — ….” The lamp gives a long flash for 0.6 seconds. Then it gives 4 short flashes (indicated by the dots in
the example). The sequence repeats until the error is canceled.
•
Appliance equipped with a digital display:
The display may show an error code, example: E04.
28
Part Number 4532292 Rev 3 12/15
Section 5
Number of Flashes
(Indicator Lamp)
Troubleshooting
Error Code
( Display)
......
1 “— . — . — . “
E01
2 “— .. — .. — .. “
E02
3 “— ... — ... — ... “
E03
4 “— .... — .... — .... “
E04
E17 E18
E27 E28
Problem
Normal Operation.
Unsuitable induction cooking pan.
Internal wiring/coil connection
malfunction. (1)
Unsuitable induction cooking pan. Coil/
software overcurrent. (1)
Air-cooling system obstructed. Fan malfunction. Internal heat sink overheated.
(1)
Overheated cook zone. Overheated pan
detected. Sensor failure. Overheated or
defective sensor. (1)
5 “— ..... — ..... — ..... “
E41 E42 E43 NOTE: Errors E41 to E46, griddles and
braising pans may continue to operate.
E44 E45 E46
E05
Power switch/potentiometer error. (1)
6 “— ...... — ...... — ...... “
E06
E30
7 “— ....... — ....... — ....... “
E29
E47
Ambient temperature too high (the
cooling system is not able to keep the
induction appliance in normal operating
conditions). Internal component
overheated. (1)
Generator component failure. Problem
with control wiring. Warning from
overheated pan / cooking empty sensor
or coil connection failed. (1)
Action
Normal Operation.
Check pan material.
Contact an authorized service agency.
Check pan material.
Contact an authorized service agency.
Let appliance cool down.
Verify that air vents are not obstructed.
Check and clean air filter.
Contact an authorized service agency.
Let appliance and/or pan cool down.
Check pan material.
Verify that air vents are not obstructed.
Check and clean air filter.
Contact an authorized service agency.
Contact your authorized service agency.
Let appliance cool down.
Verify that air vents are not obstructed.
Check and clean air filter.
Verified that no hot air is taken in by the
fan. Reduce the ambient temperature. The
intake air temperature must be lower than
40°C [104°F].
Contact an authorized service agency.
Let equipment/ pan cool down.
Check food in the pan or empty pan.
Contact an authorized service agency.
NOTE: E47 on griddles/braising pans
indicates that griddle plate is too hot.
E21
Sensor error from heat sink or CPU.
Verify that air vents are not obstructed.
8 “— ........ — ........ — ........ “
Board overheated. Ambient temperature Check air filter. Reduce ambient
E24 E25 E26
beyond normal operating range. (1)
temperature.
Contact an authorized service agency.
Internal electronic failure. (1) or (2)
Contact an authorized service agency.
10 “— .......... — .......... — .......... “ E10
No flash code
E11
Multi-Line model only: 24V Voltage too
Contact your authorized service agency
low. (1).
to check power connection, 24V, power
board and display.
Let equipment/ pan cool down. Check
No flash code
E12
Power reduction. Warning of high
pan material. Verify that air vents are not
heat sink temperature. Cook zone
E13
temperature too high. Sensor warning of obstructed. Check and clean air filter.
Verified that no hot air is taken in by the
high temperature. (2)
No flash code
E19
Warning of high internal temperature. (2) fan. Reduce ambient temperature. The
intake air temperature must be lower than
E20
40°C [104°F].
Contact an authorized service agency.
No flash code
E22
Griddle only. RTCS/CU sensor defect. (1) Contact an authorized service agency.
(1) The appliance switches off immediately.
(2) The appliance continues to operate in a power reduction mode.
(3) The appliance continues to operate normally.
Part Number 4532292 Rev 3 12/1529
Troubleshooting
Section 5
Wearable Parts List
Photo
Part Number
70000015
30
Description
Silicone Seal PACTAN 7076, 310ml. For installation and watertight seal.
Part Number 4532292 Rev 3 12/15
GARLAND
1177 KAMATO ROAD, MISSISSAUGA, ONTARIO, CANADA. L4W1X4
888-442-7526
WWW.GARLAND-GROUP.COM
Every new piece of Manitowoc Foodservice equipment comes with KitchenCare™ and you choose the level of service that meets
your operational needs from one restaurant to multiple locations.
StarCare – Warranty & lifetime service, certified OEM parts, global parts inventory, performance audited
ExtraCare – CareCode, 24/7 Support, online/mobile product information
LifeCare – Install & equipment orientation, planned maintenance, KitchenConnect™, MenuConnect
Talk with KitchenCare™ • 1-844-724-CARE • www.mtwkitchencare.com
To learn how Manitowoc Foodservice and its leading brands can equip you, visit our global web site at
www.manitowocfoodservice.com, then discover the regional or local resources available to you.
©2014 Manitowoc Foodservice except where explicitly stated otherwise. All rights reserved.
Part Number 4532292 Rev 3 12/15