Model 2030 TABLE OF CONTENTS

PCL Guide
GDI Guide
Scan Guide
Model 2030 TABLE OF CONTENTS
SECTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page
1. QUICK REFERENCE ......................................................................... 1
2. INTRODUCTION ................................................................................ 4
2.1 Recycling ..................................................................................... 5
2.2 Energy StarSM............................................................................... 5
2.3 Year 2000 Compliance................................................................ 6
3. BEFORE OPERATION ...................................................................... 7
3.1 Name of Parts ............................................................................. 7
3.2 Operator Panel .......................................................................... 10
3.3 Main Unit and Accessories........................................................ 16
3.3.1 Installing the Accessories ............................................. 17
3.4 Telephone Handset ................................................................... 18
3.5 Imaging Cartridge...................................................................... 19
3.5.1 Low Toner and No Toner Receiving............................. 19
3.6 Loading Paper ........................................................................... 22
3.7 Memory Features ...................................................................... 24
3.7.1 Standard “Flash” Document Memory ........................... 24
3.7.2 Optional “Flash” Document Memory Card.................... 25
3.7.3 Optional “Dynamic” Memory Card ................................ 25
3.8 Documents ................................................................................ 26
3.8.1 Acceptable Size and Thickness.................................... 26
3.8.2 Acceptable Number of Documents............................... 26
3.8.3 Image Quality................................................................ 26
3.8.4 Contrast ....................................................................... 27
3.8.5 Working with a Photo ................................................... 27
3.8.6 Automatic Reduction .................................................... 27
3.8.7 Effective Printing Area .................................................. 28
3.8.8 Copying a Document .................................................... 28
4. BASIC OPERATION.......................................................................... 29
4.1 Turning on the Power ................................................................ 29
4.2 Terminology............................................................................... 30
4.2.1 “Help” Key..................................................................... 30
4.2.2 “Priority” Feature........................................................... 30
4.2.3 Automatic Daylight Time Shift ...................................... 30
4.2.4 Multiple Selectable Transmit IDs .................................. 30
4.2.5 Remote Retrieval.......................................................... 31
4.3 System Set-Up .......................................................................... 31
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TABLE OF CONTENTS
SECTION .................................................................................................... PAGE
4.4 Sending a Document..................................................................... 32
4.4.1 Scan to Memory ............................................................... 32
4.4.2 Automatic Redialing (Retries)........................................... 32
4.4.3 Dialing through the Numeric Keypad ................................ 33
4.4.4 Dialing with a Speed Dial Number .................................... 34
4.4.5 Dialing with a One-Touch Key .......................................... 35
4.4.6 Dialing with P-Keys........................................................... 36
4.4.7 Dialing by Pressing the DELAYED SEND Key ................. 36
4.4.8 Dialing by Programming an AutoDial Job......................... 37
4.4.9 Dialing Manually from the Telephone Handset................. 39
4.4.10 Voice Request Dialing .................................................... 40
4.5 Receiving a Document .................................................................. 41
4.5.1 Receiving to Memory ........................................................ 42
4.5.2 Out of Paper Receive ....................................................... 43
4.5.3 Receiving Manually........................................................... 44
4.6 Polling............................................................................................ 45
4.6.1 Preparing a Document to be Polled (Simple Poll) ............ 46
4.6.2 Editing “To Be Polled” Jobs .............................................. 47
4.6.3 Polling Another Machine (Simple Polling)......................... 48
4.6.4 Bulletin Board/Unlimited Polling........................................ 49
4.6.5 Sequential Polling ............................................................. 49
4.6.6 Turnaround Polling ........................................................... 51
4.6.7 Polling a Mailbox............................................................... 51
5. FEATURES SELECTIONS................................................................... 53
5.1 Storing Speed Dial Numbers......................................................... 56
5.1.1 Creating or Adding a Speed Dial Number ........................ 57
5.1.2 Changing or Deleting a Speed Dial Number,
Telephone Number or Name......................................... 58
5.2 One-Touch Keys ........................................................................... 60
5.2.1 Programming a One-Touch Key....................................... 60
5.2.2 Deleting a Speed Dial Number from a One-Touch Key ... 61
5.3 Programming AutoDial Jobs ......................................................... 63
5.3.1 Sending a Document with Programmable AutoDial Jobs. 64
5.3.2 Polling with Programmable AutoDial Jobs........................ 65
5.3.3 Entering a Relay Programmable AutoDial Jobs ............... 66
5.3.4 Sending/Receiving with Programmable AutoDial Jobs .... 68
5.3.5 Sending to a Mailbox with Programmable AutoDial Jobs. 69
5.4 Editing AutoDial Jobs .................................................................... 71
5.4.1 Adding Pages ................................................................... 72
5.4.2 Editing Destinations.......................................................... 72
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TABLE OF CONTENTS
SECTION .................................................................................................... PAGE
5.4.3 Deleting a Job................................................................... 74
5.4.4 Repeating a Job ............................................................... 74
5.4.5 Changing a Time .............................................................. 75
5.4.6 Print Document................................................................. 76
5.5 Programming P-Keys (One Touch Programmable Keys) ............. 77
5.5.1 Storing P-Keys.................................................................. 77
5.5.2 Editing or Deleting the Program from a P-Key ................. 78
5.6 Printing Reports and Forms .......................................................... 80
5.6.1 Printing a Report On Demand .......................................... 80
5.6.2 On Demand Reports ........................................................ 81
1. Jobs Report .................................................................. 81
2. Speed Dial Directory ..................................................... 81
3. One-Touch Directory .................................................... 81
4. One-Touch Overlay Sheet ............................................ 82
5 Program Key (P-Key) Directory .................................... 82
6. System Set-Up Report.................................................. 82
7. Cartridge Order Form ................................................... 83
5.6.3 Journal Report .................................................................. 83
5.6.4 Verification Reports .......................................................... 84
1. Job Status Report ......................................................... 84
2. Job Confirmation Report............................................... 84
3. Mailbox Directory .......................................................... 84
4. Mailbox Confirmation .................................................... 84
5. Mailbox Delivery Report................................................ 85
6. Relay Confirmation Report ........................................... 85
5.7 Setting Up The System .................................................................. 86
5.7.1 Changing or Programming the Set-Up Definitions ........... 87
5.7.2 Machine Settings .............................................................. 87
5.7.3 Machine ID Settings ......................................................... 90
5.7.4 Report Settings................................................................. 91
5.7.5 Job Settings...................................................................... 95
5.7.6 Telephone Line Settings................................................... 97
5.7.7 Option Settings ................................................................. 99
5.7.8 Receive Settings............................................................... 101
5.7.9 PC Options ....................................................................... 105
6. SPECIAL FEATURES AND FUNCTIONS ............................................ 106
6.1 PBX Access Codes ....................................................................... 106
6.1.1 PBX Access Codes ON.................................................... 107
6.1.2 Programming AutoDial Jobs PBX Access Codes ON .................................................... 107
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TABLE OF CONTENTS
SECTION .................................................................................................... PAGE
6.2 Mailbox Functions ......................................................................... 108
6.2.1 Setting up Mailboxes ........................................................ 109
6.2.2 Printing the Mailbox Directory........................................... 110
6.2.3 Printing Mail Stored in a Mailbox ...................................... 111
6.2.4 Storing Mail in Your Model 2030 Mailbox ......................... 112
6.2.5 Sending a Document to a Mailbox ................................... 114
6.2.6 Polling Your Mailbox From Remote Locations ................. 115
6.3 Relay Functions............................................................................. 116
6.3.1 Single and Dual Node Relay............................................. 117
6.3.2 How Speed Dial Numbers and One-Touch Keys are
Used in the Relay Process................................................ 118
6.3.3 Single Node Relays From Your Unit................................. 118
6.3.4 Dual Node Relays From Your Unit ................................... 120
6.3.5 Performing Relays Using DTMF (Touch-Tone)................ 122
6.3.6 Relay Reports................................................................... 123
6.4 Programmable Power Saver ......................................................... 123
6.4.1 Programmable Power Saver Feature (Heater Timer) ...... 123
6.5 Modem Start Speed ...................................................................... 124
6.6 Sub-Addressing............................................................................. 125
6.6.1 General Description.......................................................... 125
6.6.2 Programming a Sub-address ........................................... 126
7. TROUBLESHOOTING AND MAINTENANCE ....................................... 127
7.1 Symptom and Probable Cause ..................................................... 127
7.2 Display Messages ......................................................................... 128
7.3 Clearing a Paper Jam.................................................................... 129
7.4 Clearing a Misfed Original ............................................................. 132
7.5 Cleaning the Scanner Surface ...................................................... 133
7.6 Installing/Replacing the Imaging Cartridge.................................... 134
7.6.1 Cleaning the Printer.......................................................... 136
7.7 Safety and Ozone Emissions Information ..................................... 137
7.7.1 Safety Information ............................................................ 137
7.7.2 Ozone Information............................................................ 137
7.7.3 Toner Safety and Care ..................................................... 138
8. NOTICE TO USA USERS .................................................................... 139
9. NOTICE TO CANADIAN USERS ........................................................ 141
10. INFORMATION FOR U.K. USERS...................................................... 143
10.1 BABT Information for Model 2030............................................... 143
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TABLE OF CONTENTS
SECTION .................................................................................................... PAGE
11. MODEL 2030 SYSTEM SPECIFICATIONS........................................ 147
11.1 ITU-T Test Document #1 ............................................................ 150
12. SERVICE INFORMATION .................................................................. 151
13. MODEL 2030 OPTIONS AND SUPPLIES.......................................... 152
INDEX ......................................................................................................... 154
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1. QUICK REFERENCE
A. GETTING STARTED
Your Model 2030 can be used as soon as it’s unboxed, plugged into a power
outlet, and connected to an analog telephone line. A Pitney Bowes Customer
Service Representative should have already done this for you, as well as set
basic system parameters (e.g., the time and date that appear in the display, etc.).
If your machine has already been installed, you can begin transmissions as soon
as you turn on the power. See Section 4 for instructions on “Basic Operation”
and Section 4.4 for “Sending a Document.”
If you need to move the system, or in the unlikely event that a Customer Service
Representative is unavailable, you can begin to use the system by following
these steps:
1. Plug the power cord into the wall outlet.
2. Insert paper in the Paper Cassette. See “Loading Paper,” Section 3.6.
3. Connection to telephone equipment:
(U.S. Version)
a. Connect the Telephone Line Cord that came with the machine. One
end goes into the RJ-11C telephone jack on the wall. The other end
goes into the back of the Model 2030 jack labeled LINE. (See NOTE
1 below. There is no need to provide any other telephone.)
b. To install the Telephone Handset:
• Plug one end of the coiled Telephone Handset Cord into the
Telephone Handset.
• Plug the other end of the coiled Telephone Handset cord into the
jack on the Telephone Handset Base.
(U.K. Version)
a. Connect the Telephone Handset Cord to wall socket.
b. Plug Telephone Handset into rear socket marked TEL.
4. Install Imaging Cartridge.
Imaging Cartridge.”
See Section 7.6, “Installing/Replacing the
5. Turn on the power and begin a transmission. See Section 4.4, “Sending
a Document.”
NOTES:
1. BEFORE PLUGGING THE MODEL 2030 INTO THE TELEPHONE LINE,
CHECK WITH YOUR PHONE COMPANY OR SUPPLIER TO BE SURE
THAT NO DAMAGE MAY RESULT TO THE PHONE SYSTEM. INFORM
THEM THAT YOU ARE INSTALLING A GROUP 3 FACSIMILE MACHINE.
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THE MODEL 2030 REQUIRES AN ANALOG TELEPHONE LINE. THE FCC
REGISTRATION NUMBER AND RINGER EQUIVALENCE NUMBERS ARE
ALL ON A DATA PLATE ON THE REAR OF THE MODEL 2030.
2. See Section 3.1 for illustration of the back of the Model 2030 for assistance
with Steps 3a and 3b (outlined above).
3. Please follow the procedures in Section 5.7 “Setting Up the System.”
B. FEATURE SELECTION PROCESS
The feature categories and the selections possible under each are briefly
described below for your convenience. For a more detailed description, refer to
Section 5, “Feature Selections,” or to the specific Sections mentioned for each
feature below.
There are nine main Features in your Model 2030. Features can be selected by
either:
•
•
•
repeatedly pressing the FEATURES key until you reach the desired
feature, then press YES or…
pressing the FEATURES key + the CURSOR (δχ) key until you
reach the desired feature, then press YES or…
pressing the FEATURES key + the desired feature number + YES
(twice).
Many of the Features relate to storing phone numbers and programming
AutoDial Jobs. Before you store phone numbers and begin to program AutoDial
Jobs, you should consider your communication needs and create a list of phone
numbers and groups of phone numbers you want to store.
The MAILBOX FUNCTIONS are described in the Special Features and
Functions Section of this Guide (see Section 6).
The CLEAN PRINTER Feature is described in the Troubleshooting and
Maintenance Section (see Section 7.6.1).
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The Feature categories are described below. For specific selections under each,
please refer to Section 5, “Feature Selections.”
#1 AUTO DIAL (See Section 5.3)
To store Jobs to send or receive single or multiple documents at a specific
time to specific locations.
#2 PRINT REPORTS (See Section 5.6)
To print administrative reports and forms.
#3 MAILBOX ACCESS (See Section 6.2)
To define and use various Mailbox feature selections.
#4 EDIT JOBS (See Section 5.4)
To change or delete AutoDial Jobs.
#5 SET SPEED DIAL (See Section 5.1)
To store a frequently dialed number as a three-digit code. A Speed Dial
number is an abbreviated way of entering and dialing a phone number.
#6 SET ONE TOUCH (See Section 5.2)
One-Touch keys allow you to send a document to one or several locations by
pressing only one key.
#7 SET PROGRAM KEYS (See Section 5.5)
For permanent storage of frequently used AutoDial Jobs.
#8 SET UP SYSTEM (See Section 5.7)
Defines system settings.
#12 CLEAN PRINTER (See Section 7.6.1)
To clean the Model 2030 each time a new Imaging Cartridge is installed.
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2. INTRODUCTION
Congratulations on your selection of the Pitney Bowes Model 2030 facsimile
system.
The Model 2030 will help you keep communications costs down while giving you
sophisticated transmission capabilities with one of the fastest transmission
speeds in the industry.
This Operator’s Guide will help you learn your Model 2030 quickly and easily.
The Quick Reference Chart, Table of Contents and Index will serve to make
information on every feature available instantly. Since the Model 2030 performs
many different functions, not everyone will need to learn every feature. You may
wish to read only the Sections that contain the feature(s) you are interested in.
This Guide describes the Model 2030 and explains how to set up and use the
system. The Guide is divided into eight other sections:
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Quick Reference Chart  lists all of the features selectable from the Model
2030 Main Level Menu. The feature categories and each of the selections
possible under them are briefly described in this chart.
•
Before Operations  describes the Model 2030 Operator’s Guide and
explains how to use it.
•
Basic Operation  describes the basic use of the system for those who will
use the system for occasional transmissions.
•
Feature Selections  describes the features that allow you to store fax
numbers, create and edit AutoDial Jobs, set up the system, and print reports.
These features are the ones that allow you to customize the system.
•
Special Features and Functions  describes high level facsimile
capabilities, such as PBX Access Codes, Mailbox and Relay functions, Subaddressing, etc. These are powerful standard features that save time and
provide real cost savings and a high degree of system and network security.
•
Troubleshooting and Maintenance  describes the routine procedures
you’ll need to replace consumables (Imaging Cartridge), clear misfeeds,
clean the scanner, etc.
•
Notices for USA, Canadian and U.K. Users – contains information
pertinent to use of the Model 2030 in the respective country.
•
Service, Supplies and Options – Contains important contact and
supply/accessory/option ordering information.
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2.1 Recycling
Pitney Bowes is concerned about issues that affect our environment.
Properly handled, all parts from our Imaging Cartridges can be recycled in some
way rather than taking up additional space in our country’s landfills.
To make this easier, Pitney Bowes has set up a program to provide trouble free
recycling for the Model 2030’s Imaging Cartridges in the U.S. Enclosed with
each Imaging Cartridge is a prepaid postage return label and a strip of adhesive
tape. Simply pack the used Cartridge in the same box that contained its
replacement. Seal the box with the tape, apply the return label and mail back to
us with your regular mail. You may want to keep a copy of the label in the event
you misplace the original. As long as it is a clear copy, the Post Office will honor
the copied label.
A recycling program is currently under review in the U.K.
In Canada, cartridge returns are handled by Purolator Courier. To return,
please follow the instructions provided on the Purolator material enclosed with
each cartridge.
2.2 Energy StarSM
Pitney Bowes’ desire to advise customers about the energy efficiency of our
equipment not only includes the bottom line savings but also evaluating our
equipment’s impact on the environment. Office equipment is the fastest growing
electricity load in the world.
The U.S. Environmental Protection Agency (EPA) promotes energy efficiency
because electricity generation contributes to air pollution, including 35 percent of
all U.S. emissions of carbon dioxide. It also accounts for 75 percent and 38
percent of all U.S. emissions of sulfur dioxides and nitrogen oxides, respectively.
By using more energy-efficient equipment like the new Pitney Bowes Model 2030
facsimile, we can reduce this pollution, while saving money.
Printers and fax machines are typically left on 24 hours a day, but are active only
a small percent of the time. This means conventional printers and fax units can
waste a lot of energy and money but the Pitney Bowes Model 2030 automatically
powers down to save energy when not being used. This SLEEP MODE feature
can cut the unit’s annual electricity use by over 65 percent.
As an ENERGY STARSM partner, Pitney Bowes Inc. has determined that the Model
2030 meets the ENERGY STARSM guidelines for energy efficiency.
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Look for the ENERGY STARSM logo (like the one on your Model 2030) when
considering products for your office.
2.3 Year 2000 Compliance
The Model 2030 is Year 2000 compliant.
www.pitneybowes.com for more information.
6
Please visit our web site at
3. BEFORE OPERATION
3.1 Names of Parts
The Model 2030 has the following main components.
1
3
2
4
1. Automatic Document Feeder (ADF)  Set the documents you want to
transmit face down on the Automatic Document Feeder. You can have up to
50 pages in the ADF at one time.
2. Document Guides  You can adjust the Document Guides to allow you to
position different size documents in the feeder. Standard size indications
(A4, 8-1/2”, B4 and 11”) are printed between the Document Guides.
3. Telephone Handset  Can be used for placing outbound calls or answering
incoming calls. See Section 3.4 for more information on the Telephone
Handset.
4. Operator Control Panel (Top Cover)  The Operator Control Panel keys
and display allow you to rapidly program the Model 2030 with a high degree
of logic and ease.
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5. Original Document Return Tray  Once an original document moves
through the Document Feeder, it is stacked on this top tray. Received
documents stack on the Paper Receive Tray below.
6. Receive Document Tray  Received documents are presented to the
operator here after the printing process has been completed.
7. Main Front Loading Paper Cassette  Holds approximately 500 sheets of
paper and is located under the machine. You can remove this cassette by
pulling it towards you. Located under the Main Paper Cassette, two more
paper trays can be added which will hold approximately 250 or 500 sheets of
paper each. Maximum paper capacity: 1,250 sheets.
8. Printer Cover Release Button Press this release button on the right side
of the unit to open the Printer Cover for Imaging Cartridge and paper path
access.
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6
7
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9. AC 120V Power Cord  for attachment to the Model 2030 AC Power
Socket. The Power Cord must be plugged into a wall outlet to power the
system. (Note for U.K.: This is 240VAC.)
10. ON/OFF Switch  This powers the unit ON ( | ) or OFF ( 0 ). Switch is
located at the lower right rear of the unit (when viewed from the rear).
11. RJ-11C Telephone Line  A Telephone line cord connects this jack to a
similar wall jack for attachment to a phone line. (Not applicable in U.K.)
12. RJ-11C Extension Telephone Line  Used if attachment of a customer
provided extension telephone is required. (Not applicable in U.K.)
13. Optional IEEE 1284 Parallel Port  This port is used to connect cables if
the Printer Driver and/or HydraFax options are installed. (Call your local
Pitney Bowes Office for additional information.)
14. Ringer Volume Switch  The three-position Ringer Volume Switch allows
you to adjust the volume (loudness) of the rings generated from your unit
when someone calls it. Moving the Switch increases and decreases the
volume. (Not applicable in U.K.)
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20
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3.2 Operator Panel
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1) Display Area
The two-line display has space for up to 20 characters per line. Messages
that appear in the display confirm the date and time, or the current operation.
When POWER is on, the display will indicate the system status. If the display
is blank, check power switch and power plug.
If δ or χ are shown in the display. Pressing the δ or χ key will shift back and
forth between the previous and next screens.
2) On Line Light
Indicates that communications are occurring. The display will remain in the
“System Ready” mode (see Communication Status key).
3) Out of Toner Light
The OUT OF TONER indicator will illuminate when low or out of toner.
4) Reports Key
Press the REPORTS key* to print the following reports, directories and forms:
•
•
•
•
•
•
•
•
Journal Report (view and/or print)
Jobs Report
Speed Dial Directory
One-Touch Directory
P-Key Directory
System Set Up Directory
(Toner) Cartridge Order Form
One-Touch Sheet (control panel overlay)
*Also used as the left CURSOR ( β ) key.
5) Communication Status Key
a. The display can be switched by pressing and releasing the
COMMUNICATION STATUS key* once for the Transmission Speed,
Remote ID or twice for Job # and Page #, to allow for monitoring of the
transmission in progress (on line). Even if the document is being
received while copying is in progress, the state of reception can be
verified. The display will revert to “System Ready” after 5 seconds.
b. The COMMUNICATION STATUS key and then the STOP key can be
pressed in order to cancel a transmission from memory.
c. After pressing the VOICE key, press the COMMUNICATION STATUS
key to lower or increase the volume of the Monitor (Speaker).
*Also used as the right CURSOR ( α ) Key.
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6) Directory Search Key
DIRECTORY SEARCH key allows you to look up any one of the 200 Speed
Dial numbers with a minimum of effort. Use of this feature employs three
keys: the DIRECTORY SEARCH key, and the two Search (or scrolling)
keys, which on the Model 2030 are the EDIT JOBS (δ) and HELP (χ) keys.
1. Press DIRECTORY SEARCH to access this feature.
2. After pressing the Alphabetical One-Touch keys to specify the
alphabetical group desired, pressing the EDIT JOBS key δ or the
HELP key χ will cursor to the location ID. You can enter as many
letters as you want to help define the name and reduce the amount
of scrolling with the δ or χ keys.
3. Once the proper location is displayed, pressing the SEND/RECEIVE
key will initiate communication.
7) Edit Jobs Key
The EDIT JOBS key* is used to gain direct access to the EDIT JOBS feature.
When pressed, the following selections appear on the display: 1=Add Pg,
2=Edit Dest. 3=Delete, 4=Repeat, then press δ to view 5=Change Time,
6=Print Document. These functions are used to view or modify a stored
AutoDial Job.
*Also used as a CURSOR (δ) key.
8) Help Key
Press the HELP key* to print a brief explanation of any key or feature you
need help with.
*Also used as a CURSOR ( χ ) key.
9) Original Key (Normal, Light, Dark)
Press the ORIGINAL key when you want to adjust for the contrast of the
original document. If a document is present in the Automatic Document
Feeder, each time you press the button, the display will indicate the
selection.
10) Mode (Resolution) Key
Press the MODE key when you need to adjust the transmission for a higher
than normal resolution. If a document is present in the Automatic Document
Feeder, each press of this button advances the display that will indicate the
selection. You can also press MODE when you are programming an ID to
insert symbols.
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11) Photos Key
Press the PHOTOS key when you want to send a document that contains a
halftone image (photo). An indicator will illuminate on the Control Panel.
12) Delayed Send Key
Press the DELAYED SEND key to set up transmission jobs for delayed or
immediate transmissions, to single or multiple destinations. Up to 30 jobs
can be stored in the Model 2030.
13) Document To Memory Key
The DOCUMENT TO MEMORY key determines if documents are to be
stored to memory before dialing. Documents will be stored into memory
before transmission when the green LED is on. When the LED is off,
documents will be sent directly from the ADF.
14) One-Touch Keys (01-30)
Press any of the 30 ONE-TOUCH keys to:
• send a document to one or more locations stored in that key,
• poll from one or more locations stored in that key,
• to record characters (A-Z, space and hyphen) when programming the
Name field within the Machine ID, Speed Dial, One-Touch and P-Key
settings.
15) Programmable One-Touch Keys (P-Keys)
You can use the last five ONE-TOUCH keys (P1, P2, P3, P4, P5) to:
• program a permanent AutoDial job that you can use frequently (without
the need for reprogramming).
16) Yes Key
Press YES to:
• answer “Yes” to a prompt while you are programming,
• confirm a program selection you want to enter into memory,
• select a Speed Dial number for communications,
• confirm any function that requires the YES key to complete the activity.
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17) No Key
Press NO to:
• answer “No” to a prompt while you are programming,
• backspace and erase an incorrect character or number while you are
programming.
18) Redial Key
Press the REDIAL key to immediately redial the last number called or to
override an existing redial wait period. The Model 2030 will remember the
last telephone number dialed, either through the Numeric Keypad or
automatically (e.g., via a Speed Dial number or One-Touch key).
19) Voice Key
The VOICE key is used for On-Hook Voice Mode. This allows you to call a
random non-fax telephone number or non-fax Speed Dial number or non-fax
telephone number stored as a One-Touch Program key. The VOICE key
also is used to adjust the 2030’s speaker volume (monitor).
20) Pause Key
Press PAUSE to:
• insert a 1- to 10- second delay (indicated by a “,” in the display) in a
dialing sequence while you are programming or dialing a telephone
number. A 5-second hesitation per pause entry is the factory default.
The length of each pause can be changed by calling the Pitney Bowes
Diagnostic Center listed in the back of this Guide. This feature can be
changed over the phone and does not require a service call.
21) Numeric Keypad
The numeric keypad serves two functions:
1. In fax mode, press the numeric keys to dial a fax or voice call.
2. In program mode, is used for entry of the numeric portion of programmed telephone/fax numbers.
22) Features Key
Press FEATURES to access different programmable operations from the
Main Menu: Auto Dial, Print Reports, Mailbox Access, Edit Jobs, Set Speed
Dial, Set One-Touch keys, Set Program keys, Set Up System and Clean
Printer. These features are explained in detail in Sections 5, 6 and 7. You
can also refer to the Quick Reference in Section 1.
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23) Stop Key
Press STOP to:
• Cancel an ADF transmit in progress
• Halt printing of reports or copies
• Stop an audible alarm
24) Copy Key
Press the COPY key, enter the number of copies (up to 99) and then press
the YES key to make copies or to verify the quality of an original.
25) Send/Receive Key
Press the SEND/RECEIVE key when you are ready to begin a transmission/
reception.
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3.3 Main Unit and Accessories
The Model 2030 has the following components:
•
•
•
•
•
•
Imaging Cartridge
Document Return Tray
Receive Document Tray
Telephone Line Cord
Power Cord
Operator’s Guide
•
•
•
•
•
•
Quick Reference Guide
Supply & Paper Cassette Labels
Telephone Handset*
Telephone Handset Curly Cord*
Document Carrier
Speed Dial Directory
*Note: Not available in the U.K.
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3.3.1 Installing the Accessories
1. Telephone Handset and Curly Cord: Connect cable to handset and plug
other end into the cradle. Place handset in cradle. (Not available in U.K.)
2. Original Document Return Tray: Hook the projections into the square
holes at the top left side of the machine.
3. Received Document Tray: Hook the projections into the square holes at
the bottom left side of the machine.
See Section 13 for additional Model 2030 options and supplies.
17
3.4 Telephone Handset (not available in the U.K.)
Your Model 2030 is equipped with a built-in Telephone Handset that enables the
unit to be used as a combination facsimile machine and telephone.
The Model 2030 is designed to be used on its own telephone line or it can be
attached to your normal voice line and used as a desk telephone as well as an
Auto Receive fax. This means that you can actually (in most cases) eliminate
your existing desktop single line telephone set and replace it with the Model
2030. If you intend to use the Model 2030 as your primary telephone, you may
or may not want the machine set up for automatic receiving. It can be set up
either way depending upon your needs.
If you always want the Model 2030 to answer, the number of Rings Before
Answer (ring count) should be set at 1. This is the default setting when your
2030 was shipped. When set to 1 ring, the Model 2030 will answer immediately
after the first ring.
If you would like to be able to answer an incoming call before the Model 2030
answers, you can configure your system for delayed answer. This allows you to
determine how quickly the fax unit will answer after the phone begins to ring. The
Rings Before Answer setting determines the delay (number of rings) before the
Model 2030 answers. The number of Rings Before Answer should have been set
at the time that your system was installed. If not, or if you wish to change it, it
can be changed in the SET UP SYSTEM feature (see Section 5.7, “Setting up
the System”).
You may always want to answer incoming calls and never have the Model 2030
answer automatically. In this case, you can configure your system for Manual
Receive Mode. This is also changed in the SET UP SYSTEM feature (see
Section 5.7, “Setting up the System”). The display will indicate Manual Receive,
if configured this way. All incoming calls must then be answered by picking up
the Telephone Handset. If the incoming call is a fax transmission, simply press
the SEND/RECEIVE key on the Operator Control Panel.
18
3.5 Imaging Cartridge
The printing system employed by the Model 2030 drastically reduces operator
involvement and service calls. Except for paper, the Imaging Cartridge is the
only other supply you’ll ever need.
The imaging technology is extremely reliable. Each time you replace the Imaging
Cartridge, you actually are replacing the major components that control the
imaging process. There is no chance for system wear or deterioration.
A. The transmission settings of the sending machine:
•
Mode (Resolution) = Normal/Fine/Extra Fine/Ultra Fine
•
Original (Contrast) = Normal/Dark/Light
•
Photos (Halftone) = On/Off
The transmission settings are actually determined by the sending machine. For
example, if the document is sent in the Normal Mode, it will be received in
Normal Mode on your 2030, and so on. If documents are sent to you in the Fine
or Extra Fine Modes, the resolution will be higher.
Likewise, if the sending machine is set for a Normal Original, your unit will
receive in the same manner. If the sender changes the Original setting of the
transmission, your received copies may be darker.
When a sending machine transmits pictures or graphics to you in the Photos
Mode, your Model 2030 may use more toner.
B. The type of document(s) being transmitted to you
The Imaging Cartridge yield of approximately 15,000 copies (based on the ITU-T
Test Document #1, see sample, Section 11.1) may actually vary according to the
print density of the documents being received. Pages that contain more data or
black coverage will result in fewer pages per Imaging Cartridge.
3.5.1 Low Toner and No Toner Receiving
This feature allows the Model 2030 to guard against lost pages or documents if
toner runs low. In most cases, this guarantees that all pages sent to your
machine will be either printed or saved in memory for printing at a later time.
The machine actually senses low toner well in advance of complete toner
depletion and the unit will let you know when toner is needed in two ways:
19
1) A form is automatically printed when toner becomes low. Fill out the form
and either fax or call the number listed in Section 12. This form may also be
printed by following directions in Section 5.6.1, “Printing a Report on
Demand.” (Not available in U.K.)
2) Additionally, as soon as a low toner condition is detected, the Toner Indicator
near the display on the Operator Control Panel will begin blinking. Enough
toner still remains in the Imaging Cartridge to print approximately 250 pages.
A special sensor automatically sends incoming pages to memory when the
toner out condition is detected. Conveniently, in the U.S. and Canada, the
Pitney Bowes toll free supply line telephone number is displayed when the
toner becomes depleted. In the U.K. a number to call is listed. The following
messages will appear in the display:
TONER ALMOST EMPTY
XXX PRINTS REMAIN
FOR REPLACEMENT
CALL (SUPPLY NUMBER)
AUG 10 2001 10:00
SYSTEM READY
The Toner Indicator light will continue to blink.
After the Model 2030 prints another 250 copies (approximate), the Toner
Indicator will remain steadily lit. If the Model 2030 detects this secondary low
toner situation while printing a page from memory, the rest of the document will
either remain in memory or continue to be received into memory. Likewise, all
subsequent documents will be received into memory.
All documents in memory will be automatically printed when the Imaging
Cartridge is replaced.
If the Toner Indicator remains steadily lit, it means the unit is completely out of
toner and the following messages will appear in the display:
TONER EMPTY
PRINTER NOT USEABLE
FOR REPLACEMENT
CALL (SUPPLY NUMBER)
AUG 10 2001 10:00
SYSTEM READY
Do This
This Happens
1. Replace the Imaging Cartridge with a new one (see
Section 7.6 for instructions).
After replacing the Imaging
Cartridge, the display will
read:
PLEASE WAIT!
If additional pages or documents are still in the Model
2030’s memory, they will be automatically printed
when the Imaging Cartridge is replaced. While printing
these pages or documents, the display will read:
20
PRINTING NOW
PAGE.7
NOTES:
1. If the secondary low toner situation occurs and the remaining pages and
future documents are then received into memory, there may not be enough
available memory to receive the entire transmission. The Model 2030 will
receive until memory becomes full and then the telephone connection will
automatically disconnect. The Model 2030 will then not be able to receive
until the Imaging Cartridge is replaced. If this occurs frequently, you should
consider upgrading to one of the other Memory Options or paper cassettes
available from Pitney Bowes (see Section 13). Should you feel that it is
necessary to upgrade the Memory of your Model 2030, please call your
Pitney Bowes Sales Representative to place an order for the appropriate
option.
21
3.6 Loading Paper
Anyone can add paper to the front loading, easy to access paper cassette(s) of
the Model 2030 with minimal effort. Installation of one or two different sizes
and/or quantities of paper is a simple procedure. If receiving volumes increase
over time, add another cassette. (To order additional cassettes, see Section 13,
“Model 2030 Options and Supplies.”)
Your Model 2030 will print on letter-, legal- or A4-size paper, in weights ranging
from 16 to 24 lbs. In general, most papers designed for photocopiers and laser
printers will produce excellent results.
In its standard configuration, you can load up to 500 sheets of standard weight
2
paper (20 lb. or 75 g/m ) in the 2030’s cassette(s). One or two additional
cassettes, 250-sheets and/or 500-sheets can be added, for a maximum paper
supply of 1,250 sheets. With possibly three cassettes present, there is no
receiving guesswork. Once the machine is set up and the paper is installed in
the cassettes, the Model 2030 decides whether reduction is necessary to fit onto
any letter-size paper. Or, if legal paper is installed, in the second or third
cassette, the unit may decide that a received image might be best suited to print
on legal size, if too big for letter-size.
To load paper, proceed as follows:
1. Pull the cassette completely out from
underneath the front of the 2030.
• Select a supply of approximately 500
sheets of paper (maximum) to install in
the main paper cassette. Then, while
holding the stack loosely, tap the edge
of the stack against a flat surface to
align the edges.
2. To load paper,
• Push Pressure Plates down into locked
position.
• Load the paper.
Caution: Make sure that the paper is set under
the clips of the paper cassette. Remember, you
can load about 500 sheets of standard weight
paper (20 lb.).
3. Slide the paper cassette into the machine
until completely closed.
4. Lastly, affix the proper paper size label
(shipped with unit) on front of cassette.
22
To adjust the cassette paper size (LTR, LGL or A4), proceed as follows:
1
1. First, remove the cassette…
•
•
2
3
4
Pull straight out until it stops.
Grasp each end of the cassette
and lift up slightly, while pulling,
as shown by the arrow.
2. Adjust the Paper Length Guide
(green) to the paper length. For LGL
size paper, remove the Paper Length
Guide and store it in the provided slot
in the front left side of the paper
cassette. Note: See illustration inside
of cassette.
3. Reposition the Paper Size Selector
(green) at the rear of the cassette.
This Selector will tell the 2030 which
paper size is loaded in the cassette.
• Release the clip and remove the
Paper Size Selector.
• Rotate the Paper Size Selector
until the appropriate setting
marked on the Selector is facing
upward and the wording is
upright, e.g., LGL.
• Reinstall the Paper Size Selector.
4. If changing paper from LTR/LGL to
A4 width, (or vice versa) adjust the
Paper Width Guide and Clip to the
new paper size. The factory default
for the Width Guide and Clip are in
the LTR/LGL position.
23
5
5.
Reinstall the paper cassette by
angling it slightly as it first
enters the unit. Level off, while
pushing in, as shown by the
arrow.
3.7 Memory Features
3.7.1 Standard “Flash” Document Memory
The 2030’s one megabyte (1 MB) “Flash” Document Memory can store up to 60
pages* (see next Section for Memory Card Options). The 2030 uses this
memory to store pages for such capabilities as Delayed Send, Batching, Mailbox,
Broadcasting to multiple locations, and receiving documents into memory.
“Flash” Memory enables the unit to retain documents stored in memory (e.g., for
a delayed transmission or due to a paper-out condition) even if power to the unit
is interrupted. The 2030 uses its document memory in a very unique and
efficient manner, in that it frees-up memory as each page of a document is
transmitted. This method of memory usage reduces the chance for a “Memory
Full” situation which not only improves productivity, it reduces costs by sending
the entire document during one (versus multiple) phone calls.
The 2030’s powerful memory also supports the following functions, each of which
will be covered in subsequent chapters:
•
•
•
•
•
•
•
•
•
Receive-to-Memory
Out-of-Paper/Out-of-Toner Reception (also called Substitute Reception)
Transmission from Memory (to single or multiple locations)
Multitasking
Automatic Reduction of Received Documents
Delayed Transmission
Making Multiple Copies
Mailboxes
Automatic Page Retransmission (from point of error)
24
3.7.2 Optional “Flash” Document Memory Card
Additional “Flash” Document Memory Card options are available for your 2030.
The 2-MB, 4-MB and 8-MB options each offer the same features as the standard
"Flash” Document Memory (see above), only with increased page capacity for
added application versatility. Your unit may have been ordered with one of these
Document Memory options. To determine the size of installed memory options, if
any, print the System Setup Report (refer to Section 5.6.2 for instructions.)
Additional “Flash”
Memory Card Size
2 megabyte
4 megabyte
8 megabyte
Additional Number
of Pages*
160
320
640
Total Number
of Pages*
220
380
700
3.7.3 Optional “Dynamic” Memory Card
Your 2030 can also be upgraded with additional “Dynamic” memory, adding
either a 2-MB, 4-MB or 8-MB card. “Dynamic” memory provides enhanced
multitasking capabilities, such as simultaneous printing and scanning at 300 dpi
and 400 dpi. PC printing resolution is also enhanced to 600 dpi.
NOTES:
1. Feature performance is dependent on the amount of available memory.
Actual page capacity may vary according to document density. Number of
pages is based upon ITU-T Test Document #1 (see sample, Section 11.1).
2. The machine Date/Time is protected by battery backup and will be retained if
power to the 2030 is interrupted. Documents stored in memory, machine
settings and programming are in non-volatile memory which is unaffected by
power loss.
3. Multitasking lets the Model 2030 answer the telephone even while the unit is
printing from memory. Incoming documents can be temporarily received into
memory for printing as soon as printing of the current document is complete.
25
3.8 Documents
3.8.1 Acceptable Size and Thickness
Maximum Width/Length:
11" x 78.7" (280 mm x 2 m)
Minimum Width/Length:
5.8" x 5" (148 mm x 128 mm)
Thickness:
Single Page: 12 to 30 lbs.
0.0024" to 0.006" (0.06 mm to 0.015 mm)
Multiple Pages: 12 lbs. to 20 lbs.
0.0024" to 0.0048" (0.06 mm to 0.012 mm)
Effective Scanning Area
Effective Printing Width:
9.92" (252 mm)
8.20" (208 mm) (A4: 202 mm)
3.8.2 Acceptable Number of Documents
A maximum of 50 documents can be set on the Automatic Document Feeder at
one time. Adjust the Document Guide to make sure the document is centered in
the ADF.
NOTES:
1. Transmission time is increased on documents with pictures or large dark
areas.
2. Make sure that correction fluid has dried before transmitting or copying.
3. If using “Post It” notes or the like, make sure the glued edge is being fed into
the fax unit first.
4. Printing that is outside the prescribed range may not be transmitted
successfully.
5. Do not use paper that is pressure sensitive, glossy, wrinkled, curled or folded
too thin (onionskin, airmail), too thick, smaller than 5”x5” (128mm x 128mm),
cloth or metal. Make a photocopy first and then send the copy or place
original in a Document Carrier. Document Carriers should be fed one at a
time. See Section 13 for information on Document Carriers.
3.8.3 Image Quality
Pressing the MODE key on the Operator Control Panel sets the mode or image
resolution. Most documents can be sent in NORMAL mode. You can select
FINE or EXTRA FINE Mode (by pressing the MODE key) before you send a
document in order to improve the appearance of the transmitted page.
26
•
NORMAL (98 x 203 dpi): For documents with standard size characters.
•
FINE (198 x 203 dpi): For documents with relatively small characters or
thin lines.
•
EXTRA FINE (396 x 203 dpi): For documents with detailed lines and
characters. The receiving party must possess Extra Fine capabilities
(Pitney Bowes proprietary and/or ITU-T standard) in order to benefit from
this mode’s feature. If not, the reception will be accomplished in the Fine
Mode. If it is necessary to receive in ITU-T Extra Fine, call the
Diagnostic Center listed in the back of this Guide to have this feature
turned on. Installation of 2-MB, 4-MB or 8-MB is necessary. The
standard 1MB Memory is not sufficient.
•
ULTRA FINE (396 x 406 dpi): Only required when documents are of
extremely fine detail. All the rules regarding ITU and memory installation
outlined under “Extra Fine” apply.
3.8.4 Contrast (ORIGINAL Key)
When transmitting dark documents, selecting DARK will allow the received copy
to be printed lighter than the original. When transmitting light documents,
selecting LIGHT will allow the received copy to be printed darker than the
original. Place the document in the Automatic Document Feeder face down then
press the ORIGINAL key. The indicator corresponding to the selected level of
contrast will illuminate.
3.8.5 Working with a Photo
The Model 2030 has a 64-shade gray scale scanning capability, providing high
quality photo reproduction. It is not necessary for the receiving machine to have
a photo capability. You can send or copy a document that contains a photograph
by pressing the PHOTOS key on the Operator Panel. When the PHOTOS key is
selected, the Mode indicator will automatically advance to FINE. To enhance
image quality, you may press the MODE key if you desire higher or lower image
resolution.
3.8.6 Automatic Reduction
The Model 2030 was shipped with a 500-sheet universal paper cassette
adjustable for letter, legal or A4 paper and the Print Auto Reduction feature ON.
Each page of a received document is first stored in memory. Based on the
document length the Model 2030 will then automatically calculate the suitable
Reduction Ratio to enable the entire document to print on a single page. It will
reduce only the amount necessary for everything to print. If you turn the Auto
Reduction OFF, all documents will be received at their full size and no reduction
will occur. As a result, two sheets may print. If you wish to turn Auto Reduction
OFF, contact the Pitney Bowes Diagnostic Center listed in the back of this Guide.
This feature can be disabled over the phone and does not require a service call.
27
3.8.7 Effective Printing Area
The Model 2030, like all plain paper imaging products (copiers, laser printers,
laser fax units, and ink jet printers), contains certain borders or print margins
where no printing can occur. The Effective Printing Area is therefore somewhat
smaller than the actual size of the Recording Paper loaded in the Model 2030.
3.8.8 Copying a Document
You can use the Model 2030 to make convenience copies of a document. You
should also make a copy of a document that is of questionable quality to verify
what the reception quality will be before you send it.
To copy a document:
Do This
This Happens
1. Insert the document face down in the Document
Feeder.
2. Press COPY.
AUG 10 2001 10:00
MEMORY AVAILABLE 100%
HOW MANY COPIES?
MAX (99)
3. Enter the number of copies you want from 1 to 99.
Then press YES to begin copying.
COPY
PAGE 1
NOTES:
1. If you wish to bypass memory and copy directly from the scanner, for
example, page content exceeds the 2030’s internal document memory, you
may do so by pressing COPY or YES in Step #3 above. One copy of the
document will be made.
2. If you are making several copies of a multi-page document, the display will
inform you of the copying status. The page being printed and the document
number being copied will be displayed.
3. Making multiple copies is dependent upon available memory.
28
4. BASIC OPERATION
This Section describes the basic operating instructions of the system. It also
describes the procedures an occasional Model 2030 user needs to send, receive
or poll documents.
4.1 Turning on the Power
Once the Model 2030 has been set up, you should check the display on the
Operator Control Panel to be sure SYSTEM READY is displayed. If it is not,
press the ON/OFF switch at the lower right rear of the system. You should keep
the power ON at all times.
When the system is waiting to be used, you’ll see the current date and time in the
display. This is called the System Ready Mode.
System Ready Mode
AUG 10 2001 10:00
SYSTEM READY
Or, if your 2030 remains idle for 5 minutes* (factory setting), the display will read
as follows:
SLEEP MODE
PRESS KEY TO WAKEUP
This indicates that the unit is conserving energy while not in use. This
programmable Power Saver feature greatly reduces electric bills. If an incoming
document arrives, the unit will reactivate the heater timer as it temporarily
receives the document into memory. Once the element has reached operating
temperature, the document is completely printed.
When you load a page in the Automatic Document Feeder, you’ll see an
indication of the amount of memory that is available:
AUG 10 2001 10:00
MEMORY AVAILABLE 100%
*Note: The Power Saver Timer is user-selectable (1 to 255 minutes).
Section 5.7.2 for instructions on adjusting this setting.
29
See
4.2 Terminology
4.2.1 “Help” Key
The Model 2030 has a convenient HELP key that is located below the display on
the Operator Control Panel.
Whenever this key is pressed, the user will be prompted by a display message to
press the key or enter the feature they need assistance with. After pressing the
desired key or reaching the desired feature, the Model 2030 will print an
explanation of the key or feature in question. The printed material contains
descriptive information as well as important programming guidelines.
4.2.2 “Priority” Feature
If enabled, the Priority feature allows you to place an important document at the
top of the transmission queue. The display prompts, “SHALL THIS JOB BE A
PRIORITY?” whenever programming an AutoDial Job. Respond with “Yes” and
the priority document is sent next. When finished, the 2030 automatically
resumes dialing/transmission to the remaining destination(s). To turn this feature
ON, please contact the Pitney Bowes Diagnostic Center listed in the back of this
Guide.
4.2.3 Automatic Daylight Time Shift (not available in UK)
The Daylight Time Shift feature automatically adjusts the 2030’s internal clock to
occur on the first Sunday of April (one hour ahead) and the last Sunday of
October (one hour back). This means you will not have to be concerned with
changing the time on your fax. The yearly time shifts will be consistent at least
through the year 2005. This feature can be disabled by your Service
Representative or the Pitney Bowes Diagnostic Center for areas that do not
require this feature.
4.2.4 Multiple Selectable Transmit IDs
If enabled, the 2030 allows you to set up to 25 different Transmit IDs. A user’s
personal ID can be chosen while setting up a document transmission. The
machine’s default ID is used if one is not selected. The ID is used in the
traditional “FROM” section of the identification banner at the top of each
transmitted page. It is also used in the “FROM” box on the Automatic Cover
Sheet (if this feature is activated). Multiple IDs provides a personal touch to the
Model 2030 if it is shared by numerous users in an office or department. To turn
this feature ON, please contact the Pitney Bowes Diagnostic Center listed in the
back of this Guide.
30
4.2.5 Remote Retrieval
This feature allows you to retrieve documents received into the 2030’s memory
(except Mailboxes and pending Jobs) from a remote fax. If turned on, all
documents will be received into memory. To retrieve them, you must know the
2030’s Remote Retrieval passcode The passcode is used for securing the
Remote Retrieval feature. All documents in the 2030’s memory will be erased
after being received by the remote fax. See Section 5.7.8 for more information
on Remote Retrieval.
4.3 System Set-Up
Since a Pitney Bowes Customer Service Representative probably unboxed and
installed your Model 2030, your basic System Set-Up Definitions should have
already been programmed for you. If your machine has already been installed,
you can begin transmissions as soon as you turn on the power. See Section 4.4
for instructions on “Sending a Document.”
If the Pitney Bowes Customer Service Representative has not programmed
these Set-Up Definitions for you, you may want to program them before sending
a document (see Section 5.7, “Setting up the System”). This is not necessary to
begin a transmission, but if it is done prior to any sending and receiving, the
Model 2030 can help you keep records of all documents from the very beginning.
For example, the built-in clock keeps the exact Date and Time, and your
Transmit ID (TTI) and Fax Telephone Number help identify you when you send
or receive documents. Important: The Telephone Consumer Protection Act of
1991 makes it unlawful for any person or entity to transmit a fax without
identifying a Transmit ID, i.e., name, fax number, date and time of transmission.
The features that can be programmed in the SET UP SYSTEM feature are:
•
•
•
•
MACHINE SETTINGS
- DATE & TIME
- BEEP VOLUME
- DOCUMENT SEPARATOR
- PRINT INDEX MARK
- SEPARATOR PAGE
- POWER SAVER
- POWER SAVER TIMER
MACHINE ID SETTINGS
- TRANSMIT ID NAME
- THIS FAX NUMBER
REPORT SETTINGS
- JOURNAL FORMAT
- JOURNAL DISPLAY
- JOURNAL ID FIELD
- JOURNAL PRINT
- JOURNAL SEND
- JOB STATUS
JOB SETTINGS
- SAVE INCOMPLETE JOBS
- SAVE STOPPED JOBS
- SCAN TO MEMORY…
•
•
•
•
31
- SEND COVER SHEET
- ONE TOUCH START DELAY
- CONFIRM JOBS REPORT
TELEPHONE LINE SETTINGS
- ANSWER RING PATTERN
- RINGS BEFORE ANSWER
- AUTO RECEIVE
- RETRY COUNT
- RETRY INTERVAL
OPTIONS SETTINGS
- MEMORY SIZE
- ACCESS CONTROL CODE
- OK STAMP
- POLLING PASSCODE
RECEIVE SETTINGS
- REMOTE RETRIEVAL
- RECEIVE TO MEMORY
PC OPTIONS (only selectable after the
Parallel Port option has been installed.
Please refer to the appropriate option User’s
Guide.)
Take a few moments to refer to Section 5.7, “Setting Up the System,” to
configure the above definitions if they have not been configured already.
4.4 Sending a Document
The Model 2030 provides you with nine different methods of sending a
document. For transmissions, you can:
•
•
•
•
•
•
•
•
dial through the Numeric Keypad, also referred to as on-hook dialing
enter a Speed Dial number through the Numeric Keypad
press a One-Touch key
dial with a Programmable One-Touch key (P-Key)
press the Delayed Send key
program an AutoDial Job
dial manually from an extension telephone (off-hook dialing)
dial manually from the Model 2030 Telephone Handset (off-hook
dialing)
• Voice Request Dialing
4.4.1 Scan to Memory
When sending a document by any of the above methods (with the exception of
sending by Dialing Manually and Voice Request Dialing), all pages are
automatically sent to memory before being transmitted, i.e., Scan to Memory
defaults to ON.
The Scan to Memory Feature can be deactivated by you. See Section 5.7.5, “Job
Settings.” Note that if Scan to Memory is turned OFF and multiple destinations
are programmed in a One-Touch, the document will store to memory.
When documents are scanned into memory, automatic redialing will occur when
needed.
4.4.2 Automatic Redialing (Retries)
If the line is busy or if there is no answer, the Model 2030 will automatically
redial. The unit is set at 3 retries at 3-minute intervals. If you want to change the
number of retries (0-15 attempts) or the interval between retry attempts (0-10
minutes), see Section 5.7.6, “Telephone Line Settings.” If no connection is made
after all retry attempts, a Job Status Report automatically prints.
Redialing occurs when dialing correct or incorrectly entered numbers, so use
caution when programming destination numbers.
IMPORTANT: The Federal Communications Commission (FCC) has placed a
restriction on dialing retries to protect the public from receiving a large number of
accidental calls, in case a machine is dialing an incorrect number. This ruling
restricts dialing to a location no more than two times if, after dialing, it does not
detect a busy signal (from the telephone system) or answer tones from another
32
facsimile machine. Absence of these two conditions indicates that the number
dialed is not a facsimile unit. If the machine does detect a busy signal or another
facsimile, it may dial up to 14 times.
If multiple destinations are programmed in a One-Touch or AutoDial job, the
Model 2030 will begin dialing the first Speed Dial number on the list. If there are
additional destinations programmed, the Model 2030 will dial the next telephone
number on the list, even if the first destination number was busy. After all
numbers have been called all incomplete stations will be redialed.
4.4.3 Dialing through the Numeric Keypad (also referred to as on-hook
dialing)
To dial through the Model 2030 Numeric Keypad:
This Happens
Do This
1.
Insert the document face down in the Automatic
Document Feeder.
2.
Enter the phone number via the Numeric Keypad.
Example: Enter 5551234.
NOTE: If your phone system requires a pause for an
access number, to reach an outside line, enter it first
followed by a pause, represented by “,” in the phone
number. To enter a pause, press the Pause key.
Example: 9,5551234.
3. Press SEND/RECEIVE.
ENTER
DESTINATION(S)
The numbers appear in the
display.
5551234
The document(s) is scanned to memory and automatically sent.
JOB #001 TO MEMORY
PAGE.1
Display returns to System
Ready mode:
AUG 10 2001 10:00
SYSTEM READY
33
Note: If the line is busy or the remote machine is not
available, the Model 2030 will automatically redial the
destination. If no connection is made after all redial
attempts, the following message will appear briefly in
the display:
JOB STATUS REPORT
PRINTING NOW
Then, the following alternating messages will appear:
INCOMPLETE JOB
CHECK JOBS REPORT
AUG 10 2001 10:00
LINE BUSY
Or
AUG 10 2001 10:00
COMMUNICATION ERROR
4.4.4 Dialing with a Speed Dial Number
A Speed Dial number is an abbreviated way of entering a phone number. If you
frequently send documents to the same location, you can store the number as a
three-digit Speed Dial number, and simply enter the Speed Dial number from the
Numeric Keypad. Each number you store can be up to 36 digits including
pauses. A total of 200 Speed Dial numbers may be programmed. See Section
5.1 for procedures on “Storing Speed Dial Numbers.”
To dial using a previously stored Speed Dial number through the Keypad:
Do This
This Happens
1.
Insert the document face down in the Automatic
Document Feeder.
2.
Enter the one, two or three-digit Speed Dial number
from the Numeric Keypad.
If a mistake is made, press NO to backspace and erase
incorrect digits or use the cursor keys to move the
cursor to the incorrect digit and simply enter the correct
digit.
34
ENTER
DESTINATION(S)
12
3.
Press YES.
The system will automatically begin sending after a 5second pause.
This pause can be eliminated by
pressing SEND/RECEIVE key immediately after pressing
YES.
The
document(s)
is
scanned to memory and
automatically sent.
JOB #001 TO MEMORY
PAGE.1
Display returns to System
Ready mode:
AUG 10 2001 10:00
SYSTEM READY
You will hear the dialing sequence and answer tone through the Monitor
Speaker. When the remote fax is detected, the Monitor will turn off and the
document will be sent to the Speed Dial location.
4.4.5 Dialing with a One-Touch Key
The 35 One-Touch keys on the Operator Panel allow you to store and use any
combination of Speed Dial numbers that you need to use on a regular basis.
You can store multiple Speed Dial numbers (or just one number) in each OneTouch key. One-Touch keys allow you to send a document to numerous
locations by pressing only one key. See Section 5.2 for the procedures to store a
One-Touch key.
To dial using a previously stored One-Touch key:
Do This
This Happens
1.
Insert the document face down in the Automatic
Document Feeder.
2.
Press the desired One-Touch key containing the
destination(s) you want to send the document to.
The system will automatically begin sending after a 5second pause. This pause can be eliminated by
pressing the SEND/RECEIVE key immediately.
ENTER
DESTINATION(S)
#01: MARKETING
The document(s) is scanned to
memory and automatically
sent.
JOB #001 TO MEMORY
PAGE.1
Display returns
Ready mode:
to
System
AUG 10 2001 10:00
SYSTEM READY
35
4.4.6 Dialing with P-Keys
The five P-Keys (P1, P2, P3, P4 and P5) on the Model 2030 control panel allow
you to store a frequently used AutoDial Job. Once programmed, you can enter
the Job by pressing the P-Key. P-Keys can be reprogrammed with new sets of
Jobs any time and can perform other functions as well as sending to one or
several locations. See Section 5.5 for procedures on “Programming P-Keys”).
To dial with a previously programmed P-Key:
This Happens
Do This
1.
Insert the document face down in the Automatic
Document Feeder.
2.
Press the appropriate P-Key, Example: Press P3.
The system will automatically begin sending after
a 5-second pause. This pause can be eliminated
by pressing the SEND/RECEIVE key immediately.
ENTER
DESTINATION(S)
PK3: REGIONS
The document(s) is scanned to
memory and automatically sent.
JOB#001 TO MEMORY
PAGE.1
Display returns
Ready mode:
to
System
AUG 10 2001 10:00
SYSTEM READY
4.4.7 Dialing by Pressing the DELAYED SEND Key (Quick AutoDial)
The Model 2030 has a DELAYED SEND key for setting up delayed or immediate;
single or multiple transmission jobs. On the Model 2030, up to 30 jobs can be
entered through the DELAYED SEND key. You can program delayed jobs by
any one of the following methods:
• random phone number entered from Numeric Keypad
• previously stored Speed Dial number entered from Numeric Keypad
• previously programmed One-Touch key
36
To program a job using the DELAYED SEND key:
Do This
This Happens
1.
Insert the document face down in the Automatic
Document Feeder.
2.
Press the DELAYED SEND key.
3.
Enter the destination(s) in one of the following
ways:
- a phone number from the Numeric Keypad,
- a previously stored Speed Dial number,
- a previously programmed One-Touch key.
ENTER
DESTINATION(S)
ENTER DESTINATION#
#01: MARKETING
If a mistake is made, press NO to backspace and
erase incorrect digits or use the cursor keys to
move the cursor to the incorrect digit and simply
enter the correct digit.
4.
Press YES (press YES a second time if you entered
a Speed Dial destination).
ANOTHER NUMBER?
ENTER YES OR NO
5.
Press YES to enter additional destinations or press
NO to proceed.
ENTER TIME
_ _:_ _
6.
Enter the time to send the document by pressing the
appropriate Numeric Keypad numbers, using the 24hour time clock, and then press YES.
ENTER TIME
10:45
The document(s) is scanned
to memory and automatically
sent at the designated time.
JOB # 001 TO MEMORY
PAGE.1
Display returns to System
Ready mode:
AUG 10 2001 10:00
SYSTEM READY
4.4.8 Dialing by Programming an AutoDial Job
A programmable AutoDial job is a transmission (or polling) instruction you enter
from the Operator Control Panel. Although this dialing method can be used for
single facsimile transmissions, it is typically used for more complex jobs to
transmit (or poll) a document to one or more locations at any specified time within
a 24-hour period.
37
Up to 30 jobs can be entered by the AutoDial method. See Section 5.3 for the
procedures to enter other types of Programmable AutoDial Jobs.
Do This
This Happens
1.
Insert the document face down in the Automatic
Document Feeder. Then press FEATURES twice.
2.
Press YES.
3.
Press 1, then press YES.
AUTO DIAL?
ENTER YES, NO OR t s
1=SND, 2=RCV, 3=RELAY
4=SND/RCV, 5=MAILBOX δ
ENTER DESTINATION#
z
4.
Enter the destination(s) in one of the following
ways:
- a phone number from the Numeric Keypad,
- a previously stored Speed Dial number,
- a previously programmed One-Touch key.
#01: MARKETING
If a mistake is made, press NO to backspace and
erase incorrect digits or use the cursor keys to
move the cursor to the incorrect digit and simply
enter the correct digit.
5.
Press YES after checking that your entry is correct
(if you entered a Speed Dial number, press YES a
second time).
6.
Press NO to proceed or press YES and enter
another number by one of the methods mentioned in
Step #4 above.
Repeat until all numbers are
entered.
7.
Enter the number corresponding to the correct
resolution and then press YES. Or just press YES
for Normal resolution mode.
8.
Enter the time* to send the document and then
press YES or just press YES to begin sending now.
*Note: Enter using “Military” format, e.g., 11:00 PM
is entered as 23:00.
38
ANOTHER NUMBER?
ENTER YES OR NO
1=NORM
2=FINE
3=EXTRA FINE 4=U-FINE
ENTER TIME
_ _:_ _
The document(s) is scanned
to memory and automatically
sent, either immediately or at
the designated time.
JOB #001 TO MEMORY
PAGE.1
Display returns to System
Ready mode:
AUG 10 2001 10:00
SYSTEM READY
NOTES:
1. See Section 5.4 for procedures on “Editing AutoDial Jobs.”
4.4.9 Dialing Manually from the Model 2030 Handset (off-hook dialing)
You can use the Model 2030 Telephone Handset to dial manually according to
the following instructions:
Do This
This Happens
1.
Insert the document face down in the Automatic
Document Feeder.
2.
Lift the Telephone Handset.
3.
Enter the phone number by pressing the Numeric
Keypad keys. Example: 5551234.
The telephone number appears in the display as it is
entered.
Dialing will take
place exactly like a regular
phone (there is a slight delay
before the dialing sequence
and tones are heard).
5551234
4.
When you hear the answer tone, press
SEND/RECEIVE and then hang up the Telephone
Handset.
The document is sent to the
destination shown in the
display.
ENTER
DESTINATION(S)
AUG 10 2001 10:00
PHONE OFF HOOK
Display returns to System
Ready mode:
AUG 10 2001 10:00
SYSTEM READY
39
4.4.10 Voice Request Dialing
Although these optional dialing methods can be used for facsimile transmission,
they are typically used for placing Voice calls.
A. For Dialing with the Model 2030 Telephone Handset OFF-HOOK.
Do This
This Happens
1.
Pick up the Model 2030 Telephone Handset.
You hear a dial tone.
2.
Dial the telephone number from the Model 2030
Numeric Keypad.
The telephone number appears in the display as it is
entered. Dialing will take
place exactly like a regular
phone (there is a slight delay
before the dialing sequence
and tones are heard).
3.
After the conversation, hang up the Telephone
Handset, or begin a fax communication by pressing
SEND/ RECEIVE and hanging up.
After pressing SEND/RECEIVE, if pages are set in the
Document Feeder, the Model 2030 will begin sending
when the remote fax machine’s Ready Tone is
detected. If there are no pages in the feeder, the
Model 2030 will attempt to poll (receive).
B. For Voice Communication with the Telephone Handset ON-HOOK.
Do This
This Happens
1.
Press the VOICE key.
2.
Enter the destination by either entering a phone
number from the Numeric Keypad or entering a
previously stored Speed Dial number; or pressing a
previously programmed One-Touch key. Press
SEND/RECEIVE key.
VOICE MODE
ENTER TEL #
When dialing begins, you hear the dialing sequence
through the Monitor Speaker
40
The number appears.
DIALING NOW
5553495
3.
When you hear the party answer, lift the Model 2030
Telephone Handset and begin talking. If facsimile
communication is desired after the conversation, press
the SEND/RECEIVE key, when you hear the remote fax
machine’s Ready Tone, then hang up.
If the remote handset is not
picked up within 5 minutes,
the Model 2030 will automatically disconnect the line.
NOTES:
1.
2.
If an error is made in entering telephone numbers (when using on-hook
dialing), corrections can be made by pressing NO to backspace and delete,
or by using the cursor keys to move the cursor to the incorrect digit. When
the cursor is in the position at the point of error, simply enter the correct
digit(s) and press SEND/RECEIVE.
In the U.K., the telephone can be used for dialing as well as the numeric
keypad on the facsimile machine.
4.5 Receiving a Document
Receiving a document on your Model 2030 is a simple procedure. Different
steps may have to be followed depending upon your unit’s receive configuration.
The following configuration choices are available to you.
1. Auto Receive Mode (this is the way your Model 2030 was configured when it
was shipped to you):
•
•
Auto Receive: ON (user-selectable ON/OFF)
Rings Before Answer: 1 (user-selectable 1-9)
If you have a phone line dedicated to the fax and you keep the unit on Automatic
Receive Mode, your unit will automatically answer all incoming calls after the first
ring. It will act as though all incoming calls are fax calls. All documents will
automatically be received to memory before printing. Additionally, if the paper
supply runs out, the remainder of any document being received will automatically
be received into memory for printing at a later time. Subsequent documents will
also be received into memory until memory becomes full or until the paper supply
is replenished.
2. Rings Before Answer:
•
•
Auto Receive: ON
Rings Before Answer: Up to 9
If you would like to be able to answer an incoming call before the Model 2030
answers, you can change the RINGS BEFORE ANSWER feature and thus
configure the Model 2030 for delayed answering. The number of rings can be
41
set from 1 through 9. Setting it at a higher number than 1 will instruct the Model
2030 as to how many rings it will wait before answering incoming calls. The
default Rings Before Answer setting on your Model 2030 should be set at 1,
which means that it will answer after the first ring. See Section 5.7.6 for
procedures to change this feature.
If you answer the call before the Model 2030 answers, you can speak to the
person if it is a voice call. If it is an incoming fax call and you hear a fax sending
tone on the line when you pick it up, you can still receive a fax by first removing
any pages from the Automatic Document Feeder and then pressing the
SEND/RECEIVE key.
If you do not answer the call by the number of rings you select in the Ring Before
Answer selection, the Model 2030 will answer the call and assume that it is an
inbound fax call. Just as with the original settings, all documents will be received
into memory first and Out of Paper Receive and Out of Toner will still work.
3. Manual Receive Mode:
•
Auto Receive: OFF
You may want to answer all incoming calls and never have the Model 2030
answer automatically. In this case, you can configure your system for Manual
Receive by turning the AUTO RECEIVE feature OFF (or changing it from YES to
NO). The display will indicate Manual Receive. See Section 5.7.6 for
procedures to change this setting. See Section 4.5.3 for Manual Receive
procedures.
4.5.1 Receiving to Memory
The Model 2030 normally receives all documents into memory briefly before
printing. This allows your machine to determine the length of each incoming
page so it can be reduced to fit onto a single page whenever possible.
You may want to configure your Model 2030 to automatically receive all
documents into memory to print at a later time or for the Remote Retrieval
feature. Printing may also be secured by Passcode. This is a simple operation
that is done by selecting the SET UP SYSTEM Feature. See Section 5.7.8 for
information on Receiving to Memory.
42
If you configure your Model 2030 to always Receive to Memory, the following
occurs:
Do This
This Happens
1.
If documents have been
received into memory, this
prompt will appear in the
display.
All documents received are stored in memory and will
only be printed when you wish.
MESSAGE IN MEMORY
PRESS COPY TO PRINT
2.
To print the documents stored in memory, press
COPY and your documents will print.
Note: If “Secure” Receive to Memory is enabled, the
display at right will appear. Enter required Passcode
and press YES in order to print documents.
ENTER PASSCODE
__ __ __ __
PRINTING NOW
PAGE.1/1
4.5.2 Out of Paper Receive
The Model 2030 normally receives to paper after temporarily receiving to
memory. If the 2030’s paper supply runs out while receiving, the remainder of
the current document being received will automatically be received into memory
for printing at a later time. Subsequent documents will also be received into
memory until memory becomes full or until the paper supply is replenished.
Do This
This Happens
The Model 2030 automatically detects when the paper
supply becomes depleted.
If the Model 2030 paper supply runs out, while receiving,
an alarm will sound and the display will read:
AUG 10 2001 10:00
PAPER EMPTY
The next page, and all remaining pages of the document,
will be received into memory for printing at a later time.
PRINTING NOW
PAGE.3/7
Replenish paper and the display will read:
NOTES:
1. If Memory becomes “FULL” while printing pages or documents from memory,
the Model 2030 will not be able to answer the telephone. Incoming calls will
usually receive a busy signal (“UNABLE TO RX”) until the 2030 has finished
printing all pages.
43
2. If there is not enough available memory to receive the entire transmission,
the Model 2030 will receive until memory becomes full and then the
telephone connection will automatically disconnect. The Model 2030 will
then not be able to receive until the paper supply is replenished. If this
occurs frequently, you should consider upgrading Memory or paper cassette
options available from Pitney Bowes (see Section 3.7.2 for more information
on available Document Memory Card options). Should you feel that it is
necessary to upgrade the Memory of your Model 2030, please call your
Pitney Bowes Sales Representative to place an order for the appropriate
option.
4.5.3 Receiving Manually
If you wish to configure the Model 2030 in the Manual Receive Mode, this can be
done by selecting the SET UP SYSTEM Feature. This means that you will have
to answer all incoming calls because the Model 2030 will not be able to
automatically receive. Refer to Section 5.7.6 for the procedures to change Auto
Receive from ON (YES) to OFF (NO).
If you configure the Model 2030 to receive manually, this is how you would
receive a document:
Do This
This Happens
1.
Whether the call is a voice or
fax call, while the Telephone
Handset is off hook, the
display will read:
A phone call has come in to the Model 2030. Lift the
Telephone Handset.
If you hear another person, it is a voice call and you
can continue your conversation as you would on a
normal telephone. Or, it may be a voice call after
which the caller wants to send you a fax.
AUG 10 2001 10:00
PHONE OFF HOOK
If the call is from a facsimile unit, you will hear a
Send Tone.
2.
If you hear a Send Tone when you lift the Telephone
Handset or you wish to receive a fax after a conversation, remove any document currently in the
Automatic Document Feeder and press the SEND/
RECEIVE key*. This will send a Ready Tone to the
other fax/phone.
Then hang up the Telephone
Handset.
*Note: While printing pages or documents from
memory, you will not be able to press the
SEND/RECEIVE key until the Model 2030 has
finished printing all pages.
44
Voice connection is broken.
The other fax machine begins
sending the document and
your 2030 will begin to receive.
The following message appears in the display (if from
another 33,600 bps unit):
RCV ULTRA FAST 33,600
(IDENTIFICATION)
4.6 Polling
The Polling feature allows you to call another Pitney Bowes facsimile machine
and receive a document, or allows another machine to call and receive
documents from your machine.
You may want to establish an extra level of security if you have sensitive
documents that will be polled from your Model 2030. The Model 2030 lets you
establish a four digit polling Passcode through the SET-UP SYSTEM Feature.
(Refer to Section 5.7.7 for procedures to enter this four-digit code).
If you enter a polling Passcode, only Pitney Bowes machines with a matching
Passcode will be able to poll your machine.
Similarly, if you will be polling other Pitney Bowes facsimile machines, you must
make sure that your Passcode matches the others. If the polled machines have
Passcodes, this is the only way you can successfully poll and receive documents
from them.
NOTES:
1. If none of the Pitney Bowes fax units you communicate with have polling
Passcodes and you do not wish to perform secure polling, non-secure polling
can take place. (The polling Passcode for non-secure polling is “0000.”)
2. There is no universal polling standard. Attempts to poll non-Pitney Bowes
machines may not work.
There are several Polling methods available on the Model 2030.
•
Simple Polling - another fax can poll your Model 2030 and receive
documents from your unit; or you can poll another fax unit and receive
documents from that remote unit.
•
Bulletin Board Polling - this feature allows you to place a document in
memory to be polled by more than one machine a specified number of times
before being deleted. The Model 2030 allows for infinite polling.
•
Sequential Polling - you can poll a group or list of numbers by using OneTouch keys, Programmable One-Touch keys (P-Keys) or programmed
AutoDial Jobs.
•
Turnaround Polling - used to send to a location and then receive a fax from
the same location during the same phone call.
•
Polling a Mailbox - this procedure allows you to poll and receive a
document from a compatible Mailbox of a Pitney Bowes fax machine. You
must use a “DTMF” (touch-tone) phone.
45
•
Remote Fax Retrieval (a form of Polling) - allows you to retrieve documents
received into the 2030 memory from a remote facsimile.
4.6.1 Preparing a Document to be Polled (Simple Polling)
To prepare a document for polling:
Do This
This Happens
1.
If you want to establish a polling Passcode, refer to
Section 5.7.7 for instructions.
2.
Insert the document face down in the Automatic
Document Feeder.
3.
Use the MODE and ORIGINAL keys, if necessary, to
change the Mode and Contrast.
4.
Press FEATURES twice.
5.
Press YES.
1=SND, 2=RCV, 3=RELAY
4=SND/RCV, 5=MAILBOX t
6.
Press 6.
6=POLL
7.
Press YES.
8.
Enter number of times (up to 99) then press YES.
ENTER
DESTINATION(S)
AUTO DIAL?
ENTER YES, NO OR ts
s
HOW MANY TIMES?
__
JOB #010 TO MEMORY
PAGE.1
Once the document is in
memory the display indicates:
AUG 10 2001 10:00
WAITING TO BE POLLED
When the remote system dials
your Model 2030, the document will be sent.
46
4.6.2 Editing “To Be Polled” Jobs (Overwrite, Delete and Append)
The Model 2030 allows you to edit an existing “To Be Polled” Job waiting in
memory. You can overwrite the page(s) of the Job with new pages, you can
delete the existing Job, or you can add pages to the existing Job.
To Overwrite Existing Pages, the documents to be stored must be placed in the
document feeder:
This Happens
Do This
AUTO DIAL?
ENTER YES, NO OR t s
1.
Press FEATURES key twice.
2.
Press YES.
1=SND, 2=RCV, 3=RELAY
4=SND/RCV, 5=MAILBOX t
3.
Press 6.
6=POLL
4.
Press YES.
1=OVERWRITE 2=DELETE
3=ADD PAGE
5.
Press 1.
6.
Press YES.
s
JOB #011 TO MEMORY
PAGE.1
To Delete a “To Be Polled” Job:
Do This
This Happens
AUTO DIAL?
ENTER YES, NO OR t s
1.
Press FEATURES key twice.
2.
Press YES.
1=SND, 2=RCV, 3=RELAY
4=SND/RCV, 5=MAILBOX t
3.
Press 6.
6=POLL
4.
Press YES.
1=OVERWRITE 2=DELETE
3=ADD PAGE
47
s
5.
Press 2.
6.
Press YES.
POLLED JOB DELETE
The polled Job is now erased
from memory.
To Add Pages (Append) to a “To Be Polled” Job (documents to be added must
be placed in the document feeder):
This Happens
Do This
AUTO DIAL?
ENTER YES, NO OR t s
1.
Press FEATURES key twice.
2.
Press YES.
1=SND, 2=RCV, 3=RELAY
4=SND/RCV, 5=MAILBOX t
3.
Press 6.
6=POLL
4.
Press YES.
1=OVERWRITE 2=DELETE
3=ADD PAGE
5.
Press 3.
6.
Press YES.
s
JOB #012 TO MEMORY
PAGE.2
The page(s) are added to the
existing pages.
4.6.3 Polling Another Machine (Simple Polling)
To poll a document from another fax unit:
Do This
1.
This Happens
If you need to establish a polling Passcode, refer to
Section 5.7.7 for instructions.
48
2.
With no documents inserted in the Model 2030
Automatic Document Feeder, dial the remote system
by either entering a phone number from the Numeric
Keypad, selecting a Speed Dial Number, pressing a
One-Touch key, or pressing a P-Key.
3.
Press SEND/RECEIVE.
4.
Press YES.
5.
Enter the Passcode, if required by the fax unit you
are polling. Then, press YES or press NO if a
Passcode is not required.
The number appears in the
display.
DO YOU WISH TO POLL?
ENTER PASSCODE
IF NEEDED_ _ _ _
NOTES:
1. To use an AutoDial Job or P-Key to poll after hours, see Section 5.3.2,
“Polling with Programmable AutoDial Jobs,” for the procedures to poll using
these methods.
2. If you attempt to poll with pages loaded in the Feeder, the machine will
switch into the Send Mode. Pages should only be loaded in the Feeder if
you intend to Turnaround Poll or Send. Refer to Section 4.6.6, “Turnaround
Polling,” for instructions on performing this function.
3. If there is not enough memory to Poll an entire document into memory before
printing, the Model 2030 will automatically Poll directly to paper.
4.6.4 Bulletin Board/Unlimited Polling
1. Your Model 2030 is equipped with a Bulletin Board feature. This allows a
document to be placed in memory and then polled a specified number of
times before being automatically erased. When you store a document to be
polled, this prompt will appear: “HOW MANY TIMES?”. You can enter up to
99 or “00” for unlimited poll times and then press YES (or just press YES to
poll once).
2. The system will erase a polling Job after the specified number of pollings.
4.6.5 Sequential Polling
The Model 2030 allows you to poll a group or list of numbers, one at a time. You
can sequentially poll a group of numbers using previously stored Speed Dial
numbers or random telephone numbers. This can be done with a programmable
49
AutoDial Job (up to 30). See Section 5.3.2, “Polling with Programmable AutoDial
Jobs” for the procedures to poll using this method.
To create a list for sequential polling:
Do This
This Happens
1.
With no documents inserted in the Model 2030
Automatic Document Feeder, press the appropriate
One- Touch key(s) that contain the group or list to
poll. Example: One-Touch keys #01, #02, #06, #10,
#22…
After each One-Touch key is
pressed, the associated number and name will appear in the
display.
2.
Press SEND/RECEIVE.
3.
Press YES.
4.
Enter the Passcode, if required by the fax unit you
are polling, then press YES or press NO if a
Passcode is not required.
DO YOU WISH TO POLL?
ENTER PASSCODE
IF NEEDED _ _ _ _
NOTES:
1. All remote fax units on the created list to be polled must have the same
Passcodes or require no Passcode at all.
2. If one of the dialed numbers in the Sequential Polling List is busy or does not
answer, that number will move to the “bottom” of the polling list. And the next
number on the list will be dialed. The busy or “no answer” numbers will be
retried until the “retry count” is exhausted.
3. To use an AutoDial Job or a P-Key to poll after hours, see Section 5.3.2,
“Polling with Programmable AutoDial Jobs” for the procedures to poll using
these methods.
4. If you attempt to poll with pages loaded in the feeder, the machine will switch
into the Send Mode. Pages should only be loaded in the feeder if you intend
to Turnaround Poll or Send. Refer to Section 4.6.6, “Turnaround Polling” for
instructions on performing this Function.
5. There is no universal polling standard. It may not be possible for your Model
2030 to poll certain non-Pitney Bowes machines.
50
4.6.6 Turnaround Polling
There may be occasions when you have information to send to a location and
you know that the same location has information for you. In such a situation you
can save money by Turnaround Polling.
Turnaround Polling allows you to send pages and then receive pages from the
remote site on the same phone call. Refer to Section 5.3.4, “Sending and
Receiving with Programmable AutoDial Jobs.”
4.6.7 Polling a Mailbox
Several Pitney Bowes facsimile units allow operators to assign private mailboxes
to the fax users. The Mailbox is a storage space in memory that only the
authorized user can then access. This allows the user to place confidential
documents into the Mailbox for retrieval at a later time by authorized individuals.
Normally, only the user can access and print these documents. If the user is out
of the office he/she can also poll a document from a remote location.
For more information on setting up Mailboxes, refer to Section 6.2, “Mailbox
Functions.”
If the proper mailbox security access and procedures are followed, your fax can
poll the remote fax Mailbox of any Pitney Bowes machine with the Mailbox
feature.
To poll a remote Pitney Bowes fax Mailbox to receive mail:
Do This
This Happens
1.
With no document in the Model 2030’s Automatic
Document Feeder, pick up the Telephone Handset or
the handset of your extension telephone and dial the
remote fax through the Numeric keypad.
The connection is made.
2.
During the silent period, after hearing the remote fax
receive tone through the 2030 or through the
Telephone Handset, enter the following: #, Mailbox
number, #, Security Code, * from the Numeric Keypad.
For example, enter: #01#1234* for Mailbox 1 with a
Security Code of 1234.
You’ll hear a solid Ready
Tone through the Telephone
Handset.
3.
After hearing the solid Ready Tone, press the
SEND/RECEIVE key once.
The document(s) in the
remote Mailbox are sent to
your Model 2030. Then, the
document is erased from the
remote
fax’s
Mailbox
memory.
51
NOTES:
1. If you hear a broken NOT READY tone or a high pitched fluttering tone, there
either is no mail in the remote fax Mailbox or the Security Code for the
mailbox was incorrect. Try again, at the next silent period or hang up and try
again, if necessary.
2. The Mailbox Security Code takes priority over the Polling Passcode when
you are polling a Mailbox.
52
5. FEATURE SELECTIONS
This Section describes all of the features selectable from the Model 2030 Main
Level Menu.
There are nine main Features on the Model 2030. Features are selected in one
of three ways:
•
•
•
repeatedly pressing the FEATURES key until you reach the desired
feature, then press YES or…
pressing the FEATURES key + the CURSOR (δχ) key until you reach the
desired feature, then press YES or…
pressing the FEATURES key + the desired feature number + YES
(twice).
Many of the Features relate to storing phone numbers and programming
AutoDial Jobs. Before you store phone numbers and begin to program AutoDial
Jobs, you should consider your communications needs and create a list of phone
numbers and groups of phone numbers you want to store.
The MAILBOX FUNCTIONS are described in the Special Features and
Functions Section of this Guide (see Section 6).
The CLEAN PRINTER feature is described in the Troubleshooting and
Maintenance Section of this Guide (See Section 7.6.1).
The Feature categories and the selections possible under each are briefly
described below for your convenience.
#1 AUTO DIAL (See Section 5.3)
To store Jobs to send or receive single or multiple documents at a specific
time to specific locations.
• 1=SND (send)
• 2=RCV (receive or polling)
• 3=RELAY
• 4=SND/RCV (turnaround polling)
• 5=MAILBOX
• 6=POLL
#2 PRINT REPORTS (See Section 5.6)
To print administrative reports and forms.
• JOURNAL
• JOBS REPORT
• SPEED DIAL DIRECTORY
• ONE TOUCH DIRECTORY
• P-KEY DIRECTORY
• SYSTEM SET UP
• CARTRIDGE ORDER FORM
• ONE TOUCH SHEET
53
#3 MAILBOX ACCESS (See Section 6.2)
To define and use various Mailbox feature selections.
• 1=PRINT
• 2=STORE
• 3=SET UP (Mailbox numbers, Security Codes, Mailbox Name)
• 4=DIRECTORY
#4 EDIT JOBS (See Section 5.4)
To change or delete AutoDial Jobs.
• 1=ADD PGS (add pages)
• 2=EDIT DEST (add or delete telephone number[s] or destination[s])
• 3=DELETE
• 4=REPEAT (repeating incomplete Jobs)
• 5=CHANGE TIME
• 6=PRINT DOCUMENT
#5 SET SPEED DIAL (See Section 5.1)
To store a frequently dialed number as a three-digit code. A Speed Dial
number is an abbreviated way of entering and dialing a phone number.
• SET SPEED DIAL
- ENTER SPEED DIAL #
- ENTER NAME
- SPEED DIAL DIRECTORY
#6 SET ONE TOUCH (See Section 5.2)
One-Touch keys allow you to send a document to one or several locations by
pressing only one key.
• SELECT ONE TOUCH KEY
- ENTER NAME
- ENTER SPEED DIAL # (or numbers)
- ADD ANOTHER NUMBER TO THIS KEY?
#7 SET PROGRAM KEYS (See Section 5.5)
For permanent storage of frequently used AutoDial Jobs.
• PRESS DESIRED P-KEY
• ENTER NAME
• 1=SND (send)
• 2=RCV (receive)
• 3=RELAY
• 4=SND/RCV (turnaround polling)
• 5=MAILBOX
• 6=POLL
54
#8 SET UP SYSTEM (See Section 5.7)
Defines system settings.
• MACHINE SETTINGS
01 DATE/TIME
02 BEEP VOLUME
03 DOCUMENT SEPARATOR
- PRINT INDEX MARK
04 POWER SAVER
05 POWER SAVER TIMER
• MACHINE ID SETTINGS
01 TRANSMIT ID NAME
02 THIS FAX NUMBER
• REPORT SETTINGS
01 JNL FORMAT
02 JNL DISPLAY
03 JNL ID FIELD
04 JNL PRINT
05 JNL SEND
06 JOB STATUS
• JOB SETTINGS
01 SAVE INCOMPLETE JOBS
02 SAVE STOPPED JOBS
03 SCAN TO MEMORY
04 SEND COVER SHEET
05 ONE TOUCH START DELAY
06 CONFIRM JOBS REPORT
• TELEPHONE LINE SETTINGS
01 ANSWER RING PATTERN
02 RINGS BEFORE ANSWER
03 AUTO RECEIVE
04 RETRY COUNT
05 RETRY INTERVAL
• OPTION SETTINGS
01 MEMORY SIZE
02 ACCESS CONTROL CODE
- ANY OPERATION
- SET UP
- EDIT JOBS
03 OK STAMP
- TX FROM FEEDER
- SCAN TO MEMORY
04 POLLING PASSCODE
• RECEIVE SETTINGS
- REMOTE RETRIEVAL
- RECEIVE TO MEMORY
• PC OPTIONS
55
#12 CLEAN PRINTER (See Section 7.6.1)
To clean the Model 2030 each time a new Imaging Cartridge is installed.
• CLEANING CHARTS PRINTING NOW
• LOAD CHARTS FACE UP…IN UPPER CASSETTE AND THEN
PRESS YES
• CLEANING PRINTER
5.1 Storing Speed Dial Numbers
A Speed Dial number is an abbreviated way of entering a phone number. If you
frequently send documents to the same location, there’s no need to enter the
complete number; you can store the number as a three-digit Speed Dial number
and then simply enter the Speed Dial number from the Numeric Keypad
whenever you need it. Each number you store can be up to 36 digits, including
pauses (a delay in the dialing sequence). On the Model 2030, you can store up
to 200 phone numbers as Speed Dial numbers 001-200.
When programming Speed Dial numbers, the Model 2030 prompts you to specify
the Speed Dial number, telephone number and Speed Dial Name:
Prompts
•
•
•
•
•
SET SPEED DIAL ?
ENTER SPEED DIAL #
ENTER TEL NUMBER
ENTER NAME
RELAY STATION? (Only if selected in Service Mode)
NOTES:
1. Dialing pauses are entered by pressing the PAUSE key on the Operator
Control Panel. Entering a pause (,) at the appropriate place within a phone
number compensates for any phone line access delay and automates the
dialing process for you.
You may want to include one or more pauses at the end of international
telephone numbers to allow for the longer connect time that usually occurs
during these calls. You may also place pauses before a telephone number if
there is normally a delay in getting a dial tone from your telephone system.
The Model 2030 is configured with a pause length of 5 seconds. Each pause
(,) in a phone number causes a 5-second delay before dialing continues.
You may enter multiple pauses to increase the pause time, which will be in
multiples of 5 seconds, e.g., two pauses will provide ten seconds of pause
time. The pause is adjustable. If you would like to change the length of each
pause, please contact the Pitney Bowes Diagnostic Center listed in the back
of this Guide. This feature can be changed over the phone and does not
require a service call.
56
5.1.1 Creating or Adding a Speed Dial Number
To store a telephone number as a Speed Dial number, or to add a Speed Dial
number:
Do This
This Happens
1.
Press FEATURES.
FEATURE SELECTIONS
PRESS YES, NO OR t s
2.
Press 5 and then YES.
SET SPEED DIAL?
PRESS YES, NO OR t s
3.
Press YES.
4.
Use the Numeric Keypad to enter the Speed Dial
number you want from 001 to 200.
z
Enter the number, up to 36 characters (including
pauses). Use the Cursor Keys to move left or right if
corrections are necessary, or press NO to backspace
and erase incorrect digits.
NOTES:
• To enter a pause, press the Pause key. A comma
“,” will appear in the number. Example: 9,5551234.
• You can enter a space between area code and
number to make it easier to read in the display
(e.g., 9,555 1234) by pressing Space on the OneTouch keypad.
ENTER SPEED DIAL #
=
ENTER TEL NUMBER
001=
The number appears in the
display.
ENTER TEL NUMBER
001=9,555 1234
ENTER NAME
5.
Press YES.
6.
Enter a name for the Speed Dial number, (up to 16
characters total). If you don’t want to name the
Speed Dial number, press NO and to go Step #8
below.
The Speed Dial name can be either
alphabetical,
numerical,
or
special
symbol
characters, or a combination of all three. Use the
alphabetical One-Touch keys to enter A-Z characters.
Use the Numeric Keypad to enter numerical
characters. Example: ATLANTA
001=
Press the MODE key if you want to insert symbols.
Use the cursor keys to place the cursor over the
desired symbol, then press YES. To return to
alphabetical and numerical characters, press MODE
once again.
57
ENTER NAME
001=ATLANTA
NOTE: A “NAME” could be a
company name, a department
name or an individual’s name.
When you program a name, it
will appear at the top of all
transmitted pages.This allows
you to send a personalized
TO/FROM header with all
transmissions.
+=<>!@*^&(),:-/#?
001=ATLANTA
7.
UPDATE ONE TOUCH?
ENTER YES OR NO
Press YES when the “NAME” is complete.
The display only appears if
the Speed Dial number is
resident in one or more OneTouch keys (List). If not, skip
to Step #9.
8.
ENTER SPEED DIAL #
z =
Press YES if you want the system to update this
Speed Dial entry in a One-Touch key or P-Key. If not,
press NO. (See Section 5.2 to set One-Touch keys).
NOTE: If NO is pressed, the number will be deleted
from any One-Touch key in which it was previously
stored.
9.
Enter another Speed Dial number and repeat from
Step #1 to change or delete another Speed Dial
number, etc. Or, press NO to print a Speed Dial
Directory when finished. You can also press STOP to
return to SYSTEM READY without printing a Speed
Dial Directory.
SPEED DIAL DIRECTORY
1=NUMERIC 2=ALPHA
10. Press 1 to have Directory printed in numerical order
or 2 to have it printed alphabetically, then press YES.
SPEED DIAL DIRECTORY
PRINTING NOW
5.1.2 Changing or Deleting A Speed Dial Number, Telephone Number, Or
Name
Do This
This Happens
1.
Press FEATURES.
FEATURE SELECTIONS
PRESS YES, NO OR t s
2.
Press 5 and then YES.
SET SPEED DIAL?
PRESS YES, NO OR t s
3.
Press YES.
z
4.
Enter the Speed Dial number you wish to change
using the Numeric Keypad.
58
ENTER SPEED DIAL #
=
ENTER TEL NUMBER
001=555 1010
5.
There are 3 options at this point:
•
•
•
ENTER TEL NUMBER
001=555 7484
Enter the new number over the old one (or
press NO to delete it) or the cursor keys to
move to the digit you need to change.
Press NO twice if you wish to completely delete
the old TEL # and NAME. Then press STOP to
return to System Ready.
Press NO three times and unit returns to
System Ready and prints a new Speed Dial
Directory.
6.
Press YES when the new number has been correctly
entered.
ENTER NAME
001=ATLANTA’S FAX
7.
Press YES to keep the existing name or press NO to
delete it, then enter the new name (e.g., ALBANY) or
use the cursor keys to move to the characters/digits
you need to change.
ENTER NAME
001=ALBANY
8.
Press YES after entering the new name.
UPDATE ONE TOUCH?
ENTER YES OR NO
This display only appears if the
Speed Dial number is resident
in one or more One-Touch
keys (Lists). If not, skip to Step
#9.
9.
If you want the system to update the Speed Dial
entries stored in a One-Touch key or P-Key, press
YES. If not, press NO. See Section 5.2 to set OneTouch keys.
ENTER SPEED DIAL #
z =
NOTE: If NO is pressed, the number will be deleted
from any One-Touch key in which it was previously
stored.
10. Repeat from Step #4 to change or delete another
Speed Dial number, etc. Or, if finished, press STOP
to return to SYSTEM READY or NO in order to print
a Speed Dial Directory.
SPEED DIAL DIRECTORY
1=NUMERIC 2=ALPHA
11. Press 1 to have Directory printed in numerical order
or 2 to have it printed alphabetically, then press
YES.
SPEED DIAL DIRECTORY
PRINTING NOW
59
5.2 One-Touch Keys
The One-Touch keys (#01-30), on the Operator Panel, allow you to store and use
any combination of Speed Dial numbers that you need to use on a regular basis.
You can store multiple Speed Dial numbers (or just one) in each One-Touch key.
When One-Touch keys have been programmed, they can be thought of as Lists
(or Groups) of Speed Dial numbers. One-Touch keys allow you to send a
document to these lists by pressing only one key, or you may wish to use OneTouch keys for the single destinations that you communicate with most
frequently. When you have stored all of the One-Touch keys, a One-Touch
Overlay Sheet will print automatically. You can place the Overlay Sheet under
the One-Touch panel.
1. Cut along the dotted line and place under the plastic overlay covering the
One-Touch Label sheet (in the middle of the Model 2030 Operator Panel).
2. To manually print a One-Touch Overlay Sheet, press the REPORTS key and
press cursor down (t) until display reads: “ONE TOUCH SHEET.” Then
press YES.
5.2.1 Programming a One-Touch Key
To store Speed Dial numbers in a One-Touch key:
Do This
This Happens
1.
Press FEATURES.
2.
Press 6 and then YES.
3.
Press YES.
SELECT ONE TOUCH KEY
4.
Press the One-Touch key you want to work with.
Example: Press 06.
#06:
FEATURE SELECTIONS
PRESS YES, NO OR t s
SET ONE TOUCH?
PRESS YES, NO OR t s
60
ENTER NAME
5.
Enter the One-Touch key or the List name as you
would a Speed Dial name (See Section 5.1.1, Step
#6).
The One-Touch key name can be either
alphabetical,
numerical
or
special
symbol
characters or a combination of all three. Enter up to
16 characters total. If you do not want to name the
One-Touch key, press NO and go to Step #7 below.
ENTER NAME
#06:WESTERN REGION
NOTE: If you are only storing a single Speed Dial
number in a One-Touch key, the Speed Dial
number’s name will automatically be assigned to the
One-Touch key.
6.
When you finish entering the List name, press YES.
7.
Enter the 3-digit Speed Dial number you want in the
list, then press YES.
ENTER SPEED DIAL #
z
ENTER SPEED DIAL #
001:ATLANTA
ADD ANOTHER NUMBER
TO THIS KEY?
8.
9.
Press YES if you want to enter another Speed Dial
number in this List. Or, if finished, press NO, then
skip to Step #10.
Repeat Steps #7 and #8 until all Speed Dial numbers
you want in the list have been entered, then press
NO.
10. Select another One-Touch key to work with and
follow from Step #4. Or, if finished, press NO. A
One-Touch Overlay Sheet will print automatically or
press Stop to return to System Ready without
printing a One-Touch Overlay Sheet.
ENTER SPEED DIAL #
z
SELECT ONE TOUCH KEY
ONE TOUCH SHEET
PRINTING NOW
AUG 10 2001
10:00
SYSTEM READY
5.2.2 Deleting a Speed Dial Number from a One-Touch Key
If you want to delete the Speed Dial numbers stored in a One-Touch key:
Do This
This Happens
1.
Press FEATURES.
FEATURE SELECTIONS
PRESS YES, NO OR t s
2.
Press 6 and then YES.
SET ONE TOUCH?
PRESS YES, NO OR t s
61
3.
Press YES.
SELECT ONE TOUCH KEY
4.
Press the One-Touch key you want to delete Speed
Dial numbers from. Example: 08.
DELETE?
#08:SOUTHERN REGION
5.
Press NO.
ENTER NAME
#08:SOUTHERN REGION
NOTE: Be careful. If you press YES at this point, all
Speed Dial numbers stored under this One-Touch
key will be deleted.
6.
Press YES and scroll using the t key (EDIT JOBS
key) to specify the Speed Dial number you wish to
delete from this One-Touch key. Example: 001
ENTER SPEED DIAL #
001:NEW ORLEANS
7.
Press YES.
DELETE?
001:NEW ORLEANS
8.
Press YES to delete this number.
The number is deleted.
ADD ANOTHER NUMBER
TO THIS KEY?
9.
If you wish to delete another number, press YES. If
not, press NO, then skip to Step #12.
10. Repeat Steps #6-9 to delete other Speed Dial
numbers. After you have answered YES or NO to all
Speed Dial numbers in the list, this prompt appears:
ENTER SPEED DIAL #
z
11. You can enter a new Speed Dial number to store in
this One-Touch key. Remember to press YES to
confirm the number after you enter it.
12. Select another One-Touch key to work with and
follow from Step #4. Or, if finished, press NO. A
One-Touch Overlay Sheet will print automatically or
press Stop to return to System Ready without
printing a One-Touch Overlay Sheet.
62
ONE TOUCH SHEET
PRINTING NOW
AUG 10 2001
10:00
SYSTEM READY
5.3 Programmable AutoDial Jobs
The single transmission procedures described earlier in Section 4.4 are only a
small part of the Model 2030 transmission capabilities.
The additional
transmission power is from the programmable AutoDial Jobs. Programmable
AutoDial Jobs are entered through the AutoDial Feature.
You can program up to 30 AutoDial Jobs using the AutoDial Feature on the
Model 2030. Since all pages associated with an AutoDial Job are sent to
memory, remember that your Model 2030 can store approximately 60 pages,
with standard memory.
A programmable AutoDial Job is a transmission instruction you enter from the
Operator Control Panel. Examples of when you would use programmable
AutoDial Jobs include:
•
•
•
•
•
•
•
Sending a document after hours to multiple destinations
Polling after hours (simple, sequential, etc.)
Serial broadcasting (sending to multiple locations)
Sending to a Relay Station
Sending to a private Mailbox
Instructing the remote machine to print multiple copies
Turnaround polling
You can program the following selections from the AutoDial Feature Menu:
•
•
•
•
•
•
1=SND  Sending
2=RCV  Receiving or polling
3=RELAY  For Relaying
4=SND/RCV  Turnaround Polling
5=MAILBOX  To send to Mailboxes of a remote machine
6=POLL  Allows other machines to call and receive documents in your
unit’s memory
The Model 2030 really provides two types of Delayed communications Jobs, the
AutoDial Jobs (reviewed in this Section) and those stored in Programmable OneTouch keys (P-Keys are reviewed in Section 5.5). The difference between these
two types of Delayed Job Communications features is as follows:
• With a programmable AutoDial Job, once it has been completed it does not
exist in memory any longer.
• With a programmable One-Touch key (P-Key), you can store a Delayed (or
immediate) Communication Job permanently. The Job programmed in the
P-Key will be repeated every time you press that P-Key. If you call the
same location on a regular basis, you may want to store the Jobs
permanently in a One-Touch Program Key. The Model 2030 has 5
dedicated programmable One-Touch keys (P1, P2, P3, P4, P5). Refer to
Section 5.5 for information on Program Keys.
63
Because of the variety of ways you can use the AutoDial Feature, each
procedure is described below.
5.3.1 Sending a Document with Programmable AutoDial Jobs
To send a document with a Programmable AutoDial Job:
Do This
This Happens
1.
Insert the document face down in the Automatic
Document Feeder.
Use the ORIGINAL key, if
necessary, to change the contrast. You can either
change the Mode at this time or wait until the
AutoDial Job asks you to change it later (see Step
#8 below). Then press FEATURES twice.
2.
Press YES.
AUTO DIAL ?
PRESS YES, NO OR t s
1=SND, 2=RCV, 3=RELAY
4=SEND/RCV,5 =MAILBOX t
s
6=POLL
3.
Press 1, then press YES. Or just press YES.
ENTER DESTINATION#
z
4.
Enter a destination in one of the following ways:
- a random fax number from the Numeric Keypad,
- a previously stored Speed Dial number,
- a previously programmed One-Touch key.
The number appears in the
display.
If a mistake is made, press NO to backspace and
erase incorrect digits or use the cursor keys to
move the cursor to the incorrect digit and simply
enter the
correct digit.
5.
Press YES after checking that your entry is correct.
(If you entered a Speed Dial number, press YES a
second time).
6.
To enter additional destinations, press YES and
enter another number by one of the methods
mentioned in Step #4 above.
Repeat until all
numbers are entered or press NO to continue.
NOTE: Up to 32 random phone numbers can be
entered from the 2030 Numeric Keypad.
64
ANOTHER NUMBER ?
ENTER YES OR NO
ENTER DESTINATION#
z
1=NORMAL
3=EX-FINE
2=FINE
4=U-FINE
7.
Enter the number corresponding to the correct
MODE and then press YES. Or just press YES for
selected mode.
8.
Enter the time to send the document and then press
YES. Or just press YES to begin sending now.
ENTER TIME
_ _:_ _
JOB #014 TO MEMORY
PAGE.1
The document(s) is scanned to
memory and is automatically
sent at the time(s) specified (or
immediately if no time was
specified).
AUG 10 2001 10:00
SYSTEM READY
5.3.2 Polling with Programmable AutoDial Jobs
To Poll (Receive) with a Programmable AutoDial Job:
Do This
This Happens
AUTO DIAL ?
ENTER YES, NO OR ts
1.
With no documents inserted in the Automatic
Document Feeder, press FEATURES twice.
2.
Press YES.
1=SND, 2=RCV, 3=RELAY
4=SND/RCV,5=MAILBOX t
3.
Since there are no pages in the Automatic
Document Feeder, the cursor will already be at #2,
and you can just press YES.
z
4.
Enter a destination in one of the following ways:
- a random fax number from the Numeric Keypad,
- a previously stored Speed Dial number,
- a previously programmed One-Touch key.
ENTER DESTINATION#
The number appears in the
display.
If a mistake is made, press NO to backspace and
erase incorrect digits or use the cursor keys to
move the cursor to the incorrect digit and simply
enter the
correct digit.
5.
Press YES after entering the number (if you entered
a Speed Dial number, press YES a second time).
65
ANOTHER NUMBER?
ENTER YES OR NO
6.
If you’re polling several locations, press YES and
enter another number. (NOTE: 32 random phone
numbers can be entered from the 2030 Numeric
Keypad). Repeat Steps #5-7 until all numbers are
entered. Then press NO to continue.
ENTER PASSCODE
IF NEEDED _ _ _ _
7.
If the remote location requires a Passcode, enter the
correct four-digit Passcode, then press YES or you
will not be able to receive from the other unit. Press
NO if a Passcode is not required.
ENTER TIME
_ _:_ _
8.
Enter the time to dial the remote station, and then
press YES. Or just press YES to begin polling now.
AUG 10 2001 10:00
SYSTEM READY
NOTES:
1. If you are polling several locations during one AutoDial Job, all remote fax
units to be polled during that Job must have the same Passcodes or require
no Passcode at all.
2. There is no universal polling standard. It may not be possible for your Model
2030 to poll certain non-Pitney Bowes machines.
5.3.3 Entering a Relay Programmable AutoDial Job
The Model 2030 allows you to set up a Single Node Relay AutoDial Job (through
one remote machine or group of remote machines – the “Broadcast Relay”) to
one or several final destinations. Or you can relay a document via a Dual Node
Relay (first through one machine – or group of machines – then through another
machine or group of machines) to the final destination. (NOTE: Remote
machines are referred to as Relay Stations.)
As with more sophisticated features like Mailboxes, it is recommended that a Key
Operator or System Administrator set up the Relay capabilities with other Key
Operators. Careful assignment of Speed Dial Numbers and One-Touch Program
keys is essential for accurate faxing using Relay jobs. Coordination with remote
sites is required to keep lists and report generation accurate. See Section 6.3,
“Relay Functions” for more information on the Model 2030’s Relay feature.
To enter a Relay Programmable AutoDial Job:
Do This
1.
This Happens
Insert the document face down in the Automatic
Document Feeder and press FEATURES twice.
66
AUTO DIAL ?
PRESS YES, NO OR
ts
1=SND, 2=RCV, 3=RELAY
4=SND/RCV, 5=MAILBOX
2.
Press YES.
3.
Press 3, then press YES
4.
Press NO for Single Node Relay.
5.
Enter the Relay Station Speed Dial number or OneTouch key followed by YES.
The number appears in the
display.
6.
If you entered a Speed Dial number, press YES a
second time.
ANOTHER NUMBER?
ENTER YES OR NO
7.
If you are setting up a broadcast relay press YES and
repeat Steps #5 and #6 until all numbers are entered.
Then press NO to continue with the rest of the
programming procedure.
1=NORMAL
2=FINE
3=EXTRA FINE 4=U-FINE
8.
Enter the number corresponding to the correct
resolution mode and then press YES. Or just press
YES for Normal.
ENTER FINAL DEST.#
9.
Enter the Speed Dial number or One-Touch number
to which the Relay Station should send the
document. The Speed Dial numbers or the OneTouch numbers you select must already be stored in
the Relaying fax unit.
You can specify many
locations here. If the destinations are stored as OneTouch keys, just keep pressing the appropriate keys
until you have specified all destinations. However,
you must press YES after each new Speed Dial
number. Press NO when you finish entering all
numbers.
DUAL NODE RELAY?
ENTER YES OR NO
ENTER RELAY STATION#
z
10. Enter the time for the Relay to begin, then press YES
or just press YES to begin transmission now.
67
ENTER TIME
_ _:_ _
The document(s) is scanned
to memory and is automatically sent at the time(s)
specified (or immediately if no
time was specified).
5.3.4 Sending and Receiving with Programmable AutoDial Jobs
To send and receive with a Programmable AutoDial Job (Turnaround Polling):
Do This
This Happens
1.
If you need to set a polling Passcode, refer to
Section 5.7.7 for instructions.
2.
Load pages you wish to send into the Document
Feeder face down, then press FEATURES twice.
3.
Press YES.
4.
Press 4, then press YES.
AUTO DIAL ?
PRESS YES, NO, ts
1=SND, 2=RCV, 3=RELAY
4=SND/RCV, 5=MAILBOX
ENTER DESTINATION#
z
5.
Enter one of the following: a phone number from
the Numeric Keypad; a Speed Dial number; or a
One-Touch key.
6.
Press YES after entering the number (if you entered
a Speed Dial number, press YES a second time).
7.
Press YES to enter another number by one of the
methods mentioned in Step #5 above. Repeat
Steps #5-#7 until all numbers are entered. Then
press NO to continue.
The number will appear in the
display.
ANOTHER NUMBER?
ENTER YES OR NO
NOTE: Up to 32 random numbers can be entered
from the Numerical Keypad.
1=NORMAL
2=FINE
3=EXTRA FINE 4=U-FINE
8.
Enter the number corresponding to the correct
resolution mode and then press YES. Or just press
YES for NORMAL.
ENTER PASSCODE
IF NEEDED _ _ _ _
9.
If the remote location requires a Passcode, enter the
correct four-digit Passcode, then press YES. Press
NO if a Passcode is not required.
ENTER TIME
__ __:__ __
68
10. Enter the time to begin the transmission, then press
YES. Or just press YES to begin the transmission.
JOB #016 TO MEMORY
PAGE.1
The document(s) is scanned
into memory and automatically sent at the time(s)
specified (or immediately if no
time was specified).
After
pages are sent, the pages from
the remote fax are automatically received during the
same telephone call.
NOTES:
1. If a Passcode is required by the remote fax, you must be sure that the
Passcode of your machine matches that of the remote machine or you will
not be able to receive from the other unit. When Turnaround Polling, your
machine uses the polling Passcode that is programmed in the SET-UP
SYSTEM Feature.
2. Turnaround Polling may or may not work with non-Pitney Bowes machines.
5.3.5 Sending to a Mailbox with Programmable AutoDial Jobs
A Mailbox is a storage space in the memory that only an authorized user can
access. If the proper Mailbox Security Access and procedures are followed, your
Model 2030 can send documents to another compatible Pitney Bowes fax
machine Mailbox. For more information on setting up Mailboxes, refer to Section
6.2, “Mailbox Functions” for all associated procedures.
To send a document to a Mailbox using a Programmable AutoDial Job:
Do This
1.
This Happens
Insert the document face down in the Automatic
Document Feeder and press FEATURES twice.
AUTO DIAL?
PRESS YES, NO OR
ts
1=SND, 2=RCV, 3=RELAY
4=SND/RCV, 5=MAILBOX
2.
Press YES.
3.
Press 5, then press YES
4.
Enter the Mailbox number and then press YES.
ENTER MAILBOX #_ _
69
ENTER DESTINATION#
z
5.
6.
Enter one of the following:
- a random fax number from the Numeric Keypad,
- a previously stored Speed Dial number,
- a previously programmed One-Touch key.
Then press YES. (If you entered a Speed Dial
number, press YES a second time).
The Model 2030 lets you request that a Mailbox
Delivery Report be faxed to a third location from the
unit to which you are sending mail. Press NO if you
do not want a third fax unit to receive a Send
Delivery Report. Press YES if you want a Mailbox
Delivery Report to be faxed to a third location. See
Note 1 below.
See Section 6.2,
“Mailbox
Functions,” for complete information on Mailboxes.
Example: Press NO.
7.
Enter the number corresponding to the correct
resolution and then press YES. Or just press YES
for Normal.
8.
Enter the time to send the document and then press
YES. Or just press YES to begin transmission
immediately.
The number will appear in the
display.
SEND DELIVERY REPORT?
ENTER YES OR NO
1=NORMAL
3=EX-FINE
2=FINE
4=U-FINE
ENTER TIME
_ _:_ _
JOB #129 TO MEMORY
PAGE.1
The document is scanned into
memory and automatically sent
at the time specified (or
immediately if no time was
specified).
NOTES:
1. If you answer YES in Step #6 (Delivery Report) above, the system will ask for
the destination(s). They must be either Speed Dial numbers or One-Touch
keys that are already stored in the fax machine to which you are sending
mail. See Section 6.2 for more information on Mailboxes.
2. You can program a P-Key to send to a Mailbox if you regularly send
materials to the same location’s Mailbox. Refer to Section 5.5 for more
information on programming a One-Touch Program Key.
3. If multiple destinations (Speed Dial numbers) are programmed in the
AutoDial Job, the Model 2030 will begin dialing the first Speed Dial number
on the list. If there are additional destinations programmed, the 2030 will dial
the next telephone number on the list, even if the first destination number
was busy. After all numbers have been called all incomplete stations will be
redialed.
70
5.4 Editing AutoDial Jobs
All AutoDial Jobs are stored in the Model 2030 memory until transmission is
complete. At times, you may need to modify an AutoDial Job while the Job is still
in memory (not in progress). The quickest way is to press the “Edit Jobs” key on
the Operator Panel. You may also use the EDIT JOBS Feature #4 Menu to:
1=ADD PGS – add pages to an existing Job
2=EDIT DEST – add, delete or change telephone number[s]
(destination[s]) to a pending Job
3=DELETE – delete Jobs
4=REPEAT – repeat incomplete Job[s]
5=CHANGE TIME – of a pending Job
6=PRINT DOCUMENT – pages of Job
To edit an AutoDial Job:
Do This
This Happens
1.
Print a copy of the Jobs Report (Press REPORTS, δ,
YES) to determine the Job number you want to edit.
2.
Press EDIT JOBS key. (If pressed twice, options 5
and 6 appear.)
The Jobs Report prints.
1=ADD PGS 2=EDIT DEST
3=DELETE 4=REPEAT t
5=CHANGE TIME
6=PRINT DOCUMENT
3.
s
Enter the number of the action you want:
#1 to add page(s),
#2 to edit the destinations (or add fax numbers)
#3 to delete a Job,
#4 to repeat a Job,
#5 to change time,
#6 to print document.
Now, follow the appropriate Steps in the next sections for whatever selection you
wish to make (1-6).
71
5.4.1 Adding Pages
To add pages to an existing AutoDial Job:
Do This
This Happens
4.
Insert page(s) to be added face down in the
Automatic Document Feeder. Continuing from the
preceding Section, Step #3, press 1 and then press
YES.
5.
Enter the number of the AutoDial Job you want to
change or scroll to Job #, then press YES. The
pages in the Feeder will be automatically counted
and the # reflected on the second line of the
display.
6.
If you wish to edit another AutoDial Job, press YES.
Continue with Step #4 until you have edited all Jobs.
Or press NO.
ENTER JOB #__ __ __
OR t s
JOB #135 TO MEMORY
PAGE.1
EDIT ANOTHER JOB ?
ENTER YES OR NO
After
pressing
NO
the
following displays appear in
sequence:
EDIT COMPLETE
JOBS REPORT
PRINTING NOW
When you have finished
editing the Job, the system
prints a Jobs Report and
returns to System Ready.
NOTE: When you select #1 to Add Pages, you must have the extra pages you
wish to add in the Automatic Document Feeder or the display will read “PLEASE
SET DOCUMENT.”
5.4.2 Editing Destinations (Changing or Deleting Telephone Numbers)
To edit a destination number within an existing AutoDial Job:
Note: To change a destination, it must be deleted and then replaced by adding
a destination.
Do This
4.
This Happens
Continuing from Section 5.4, Step #3, press 2 and
then press YES.
72
ENTER JOB #__ __ __
OR t s
5.
Enter the number of the AutoDial Job you want to
change or scroll using ts keys to Job #, then
press YES.
6.
Enter or scroll using ts keys to the Speed Dial,
One-Touch or random number you want to delete,
then press YES.
7.
Press YES to delete the displayed destination. (If
you do not want to delete this number, press NO.)
8.
Press YES, if you want to add, delete or replace a
deleted destination. If finished, press NO and skip
to Step #11. Example: Press YES.
ENTER DESTINATION #
z
DELETE?
5551212
ANOTHER NUMBER?
ENTER YES OR NO
ENTER DESTINATION#
z
Note: If the number deleted in Step #7 was the only
number in that Job, the command will be deleted if
NO is pressed. “Job(s) Deleted” will show in the
display.
9.
For example:
- To add: Enter a new number by using the Speed
Dial, One-Touch or random numbers, then press
YES.
- To delete: Refer to Step #6.
ANOTHER NUMBER?
ENTER YES OR NO
10. Press YES to add or delete additional numbers to
the same Job or press NO. Example: Press NO.
EDIT ANOTHER JOB?
11. Press YES if you wish to edit another Job and go
back to Step #4 or if all edits are completed, press
NO.
EDIT COMPLETE
A Jobs Report will print automatically if Jobs still
exist in memory.
73
JOBS REPORT
PRINTING NOW
5.4.3 Deleting a Job
To delete an existing AutoDial Job:
Do This
This Happens
4.
Continuing from Section 5.4, Step #3, press 3 and
then press YES.
5.
Enter the number of the AutoDial Job you want to
delete or scroll using ts keys to Job #, then press
YES.
ENTER JOB #__ __ __
OR t s
#119 SND 22:00
19085551212
P002
DELETE JOB #119?
6.
Press YES to delete the Job.
JOB(S) DELETED
7.
If there are other existing AutoDial Jobs in memory,
the following display will appear. Press YES to edit
another Job and repeat from Step #4 or, if finished,
press NO.
EDIT ANOTHER JOB?
EDIT COMPLETE
JOBS REPORT
PRINTING NOW
If there are no other existing
AutoDial Jobs in memory, the
system returns to System
Ready without printing a Jobs
Report.
5.4.4 Repeating a Job
The Model 2030 is equipped with a Memory Save feature. (The default setting is
OFF. To turn this feature ON, contact the Pitney Bowes Diagnostic Center listed
in the back of this guide). Whenever a transmission is incomplete because the
Job was interrupted or the remote location did not answer (e.g., was busy or
encountered a communication error), the Job (and document) is saved in
memory. The system will print a Job Status Report Inc. that identifies the Job
number and verifies that the document is still in memory. In addition, this
message will appear in the display:
INCOMPLETE JOB
CHECK JOBS REPORT
74
You can either delete the Job (See preceding Section 5.4.3) or instruct the
system to repeat the incomplete part of the Job.
To repeat the incomplete part of an AutoDial Job:
Do This
4.
This Happens
Continuing from Section 5.4, Step #3, press 4 and
then press YES.
ENTER JOB #__ __ __
OR t s
#130 SND 10:30
19087251212
P007
5.
Enter the Job number you want to repeat or scroll
using ts keys to Job #, then press YES.
ENTER TIME
_ _:_ _
6.
Enter the time you want the Job repeated. Then
press YES. Or, just press YES to repeat the Job
now.
EDIT ANOTHER JOB?
ENTER YES OR NO
7.
If you wish to edit another Job, press YES.
Continue with Step #4 until you have edited all
necessary Jobs. Or, if finished, press NO.
After pressing NO, the following
displays
appear
in
the
sequence:
EDIT COMPLETE
JOBS REPORT
PRINTING NOW
When you have finished editing
the Job, the system prints the
Jobs Report. If the Job should
be repeated now, the transmission begins. If not, the system
returns to System Ready.
5.4.5 Changing a Time
To change a communication time of an existing AutoDial Job:
Do This
4.
This Happens
Continuing from Section 5.4, Step #3, press 5 and
then press YES.
75
ENTER JOB #__ __ __
OR t s
5.
Enter the Job # in which you want to change the
time or scroll using ts keys to Job #, then press
YES.
#145 SND 12:30 P010
19085551212
ENTER TIME
12:30
6.
The old time will appear on the display. Enter the
desired time or press NO to delete the time (to send
immediately) and then press YES.
EDIT ANOTHER JOB?
7.
If you wish to edit another Job, press YES.
Continue with Step #4 until you have edited all
necessary Jobs. Or, press NO.
EDIT COMPLETE
JOBS REPORT
PRINTING NOW
5.4.6 Print Document (Only if Delayed Send Documents Are Still in Memory)
Do This
4.
This Happens
Continuing from Section 5.4, Step #3, press 6 and
then press YES.
ENTER JOB #__ __ __
OR t s
#172 SND 23:30
19085551212
5.
Enter the Job number you want printed or scroll
using t s keys to Job #, then press YES.
Note: Documents are still retained in memory after
printing.
76
P003
PRINTING NOW
PAGE.1/1
JAN 10 2001
10:00
SYSTEM READY
5.5 Programming P-Keys (One-Touch Programmable
Keys)
On the Model 2030, the last five numbers (P1 - P5) are dedicated as P-Keys.
Once programmed, you can enter a Job by pressing the One-Touch Program
Key.
If you were to use an AutoDial Job instead of a programmed P-Key, once an
AutoDial Job has been completed it does not exist in memory any longer. A new
Job would have to be entered the next time you wish to communicate with the
same locations. One-Touch Program keys save the time of re-entering an
AutoDial Job each time you need to transmit to the same locations.
Programmable One-Touch keys can be reprogrammed with a new Job at any
time.
5.5.1 Storing P-Keys
To store an AutoDial Job in a One-Touch Program (P-Key):
Do This
This Happens
1.
Press FEATURES.
FEATURE SELECTIONS
PRESS YES, NO OR δχ
2.
Press 7 and then YES.
SET PROGRAM KEYS?
ENTER YES, NO OR δχ
3.
Press YES.
4.
Press one of the last 5 One-Touch keys (31-35).
Example: Press “P1”.
5.
PRESS DESIRED P-KEY
Enter a name for the P-Key as you would a Speed
Dial name, then press YES. (See Section 5.1.1, Step
#6). Example: Enter “BRANCHES”, then YES. The
P-Key name can be either alphabetical, numerical or
special symbol characters, or a combination of all
three. Enter up to 16 characters total. If you do not
want to name the P-Key, press NO.
77
ENTER NAME
PK1: z
1=SND, 2=RCV, 3=RELAY
4=SND/RCV, 5=MAILBOXδ
δ
6=POLL
χ
6.
7.
At this point, enter the Job as you would another
AutoDial Job. Refer to Section 5.3, “Programmable
AutoDial Jobs.” Follow the appropriate directions
for Programming: Send, Receive, Relay, Turnaround
Poll or Mailboxes.
When you have finished
programming the P-Key, the
following display appears:
Repeat Steps #4-6 to store another AutoDial Job in
another P-key. Or, press NO.
The system prints a OneTouch Sheet and returns to
System Ready.
PRESS DESIRED P-KEY
ONE TOUCH SHEET
PRINTING NOW
5.5.2 Editing or Deleting the Program from a P-Key
A lists of destinations and any associated Job programming can be permanently
stored in P-keys until they are edited, modified, or deleted. Changes or deletions
can be made at any time.
Note: Changing a destination requires first deleting it, then adding the new
destination to the key.
To modify or delete the programmed contents of a P-key:
Do This
This Happens
1.
Press FEATURES.
FEATURE SELECTIONS
PRESS YES, NO δχ
2.
Press 7 and then YES.
SET PROGRAM KEYS?
ENTER YES, NO δχ
3.
Press YES.
PRESS DESIRED P-KEY
4.
Press the P- key you want to edit.
DELETE?
PK1:BRANCHES
5.
CAUTION: Do not press YES unless you wish to
delete this key entirely. Press NO to edit the P-key.
ENTER NAME
PK1:BRANCHES
78
6.
You can “overwrite” the old name with a new name if
desired then press YES, or if you wish to keep the
existing name, press YES. Example: BRANCHES was
overwritten with REGIONS.
ENTER NAME
PK1: REGIONS
To add a destination from this key, skip to Step #7a.
To delete a destination from this key, skip to Step #7b.
Adding Destination(s) to a One-Touch P-Key:
7a. To add a destination to this P-key, enter it in one of the
following ways:
- a random fax number from the numeric keypad*
- a previously store Speed Dial number, then press
YES
- a previously programmed One-Touch key
Then, press YES. Continue to Step #8.
ENTER DESTINATION #
#03: CHICAGO
ADD ANOTHER NUMBER
TO THIS KEY?
Deleting destination(s) from a One-Touch P-Key:
7b. To delete a destination scroll to the destination using
δχ keys or enter the destination to be deleted
using one of the following methods:
- a random fax number from the numeric pad*
- a previously stored Speed Dial number, then press
YES
- a previously programmed One-Touch key
Then press YES. Press YES again to delete the
displayed destination. Continue to Step #8.
8.
If you wish to add or delete additional destination(s)
to/from this key, press YES, then return to Step #7.
When finished editing destinations, press NO.
ADD ANOTHER NUMBER
TO THIS KEY ?
DELETE?
#01: ATLANTA
1=NORMAL
3=EX-FINE
2=FINE
4=U-FINE
9. Select the number corresponding to the desired
resolution, then press YES.
ENTER TIME
05:30
10. Enter the time to send the document by pressing the
appropriate Numeric Keypad numbers, (24 hour
military style), then press YES. Or just press YES to
keep the displayed send time.
PRESS DESIRED P-KEY
11. To edit another P-key return to Step #4.
To exit press NO.
A One-Touch Overlay Sheet will automatically print.
ONE TOUCH SHEET
PRINTING NOW
PRINTING NOW
After the One-Touch Overlay
Sheet prints, the display will
return to SYSTEM READY.
*Only one random fax number can be stored in each key.
79
5.6 Printing Reports and Forms
With the Model 2030, you can print a variety of reports, many of the reports can
be printed on demand or programmed to print automatically. The following
reports are accessed through the Print Reports feature described in Section
5.6.1.
•
•
•
•
•
•
•
Jobs Report
Speed Dial Directory
One-Touch Directory
One-Touch Overlay Sheet
Program Key (P-Key) Directory
System Set-Up Report
Cartridge Order Form
Methods for accessing the following reports are discussed in Section 5.6.4.
•
•
•
•
•
Job Status Report (Communications Report)
Job Confirmation Report
Mail Box Directory
Mail Box Confirmation
Relay Confirmation Report
5.6.1 Printing a Report on Demand
You may want to print one of the reports, forms or directories accessible through
the Print Report Feature to:
•
•
•
•
verify pending AutoDial Jobs (Jobs Report)
check what Speed Dial numbers are available (Speed Dial Directory)
check what One-Touch keys are available (One-Touch Directory)
verify the organization of the system e.g., to check how it was
programmed (System Set-Up Report)
• order cartridges
• revise One-Touch destinations
To print any one of the above reports on demand:
Do This
1.
This Happens
Press REPORTS.
PRINT REPORTS
JOURNAL?
80
2.
Use t and s keys to scroll to the desired report
name. Or press NO until the report name you want
to print appears in the display: Speed Dial Directory,
One- Touch Directory, P-Key Directory, System SetUp Report, Cartridge Order Form or One-Touch
Sheet.
3.
When the report name you want appears, press
YES.
PRINT REPORTS
JOBS REPORT?
(REPORT NAME)
PRINTING NOW
The system will automatically
return to SYSTEM READY.
5.6.2 On Demand Reports
(1) Jobs Report
The Jobs Report contains information on the amount of memory available in your
system. It also lists the number of pages in the Send Memory, the Receive
Memory as well as those pages stored in Mailbox(es). Additionally, all pending
AutoDial Jobs, including Job Time and Date, are itemized for your review.
You can print the Jobs Report on demand, but it also prints each time you edit an
AutoDial Job (see Section 5.4, “Editing AutoDial Jobs”), unless there are no other
Jobs pending.
(2) Speed Dial Directory
The Speed Dial Directory itemizes the telephone numbers and names that you
have programmed as three-digit Speed Dial numbers. It may be printed in
Numeric telephone order or alphabetically. It also indicates which locations you
have programmed as Relay Stations (see Section 6.3 for information on the
Relay Functions). There are a total of 200 possible Speed Dial numbers on the
Model 2030.
You can print the Speed Dial Directory on demand, but it also prints each time
you enter or change any Speed Dial number or name. See Section 5.1 for
instructions on programming Speed Dial numbers.
(3) One-Touch Directory
The One-Touch Directory identifies the One-Touch key (List #) and name
associated with it along with the Speed Dial number(s), telephone number(s) and
name(s) that are stored in that One-Touch key. See Section 5.2 for procedures to
program One-Touch keys.
81
(4) One-Touch Overlay Sheet
After programming a One-Touch key, the One-Touch Overlay Sheet, which
includes the first 12 characters of each destination name, prints automatically
when you have made changes to the name of the One-Touch key or P-key. Cut
along the dotted line and place it over the One-Touch keys under the Directory
Sheet Cover. To print out an Overlay Sheet, press the REPORTS key and press
cursor down (t) until display reads: “ONE TOUCH SHEET.” Then press YES.
(5) Program Key (P-Key) Directory
This report describes the contents of the Programmable One-Touch key (P-Keys)
by printing a Program Key Directory.
A One-Touch Overlay Sheet is automatically printed each time you program or
change the name of a P-Key. See Section 5.5 for procedures to Program a PKey.
(6) System Set-Up Report
This report has seven sections that contain various programmable settings for
machine operation and communication.
•
Machine Settings: The current date and time, beep volume, document
separator, power save settings and the power save timer are listed here.
•
Machine ID Settings: Your Model 2030 transmit ID(s) and fax phone
number are displayed in this section.
•
Reports Settings: In this area, the Journal specifications are listed, such as:
JNL Format, JNL Display (what will show when the Journal is viewed on the
2030 display), JNL ID Field (what is listed on the To/From column of the
Journal Report and Job Status Report), JNL Send (whether the machine will
transmit a copy of the journal to another location). The Job Status selection
is also displayed here (On, Off, Inc, On-demand).
•
Jobs Settings: This section describes whether the following features are
activated: Save Incomplete Jobs, Save Stopped Jobs, Scan to Memory,
Send Cover Sheet, Confirm Jobs Report. The One-Touch Start Delay is also
listed under this section.
•
Telephone Line Settings; The selections for what Ring Pattern the Model
2030 answers, how many Rings Before Answer, whether the machine is in
Auto Receive or Manual Receive mode, how many Retries the machine will
dial if no answer or busy signal, and how long the machine will wait between
Retries is listed in this area.
82
IMPORTANT: The Federal Communications Commission (FCC) has placed
a restriction on dialing retries to protect the public from receiving a large
number of accidental calls, in case a machine is dialing an incorrect number.
This ruling restricts dialing to a location no more than two times if, after
dialing, it does not detect a busy signal (from the telephone system) or
answer tones from another facsimile machine. Absence of these two
conditions indicates that the number dialed is not a facsimile unit. If the
machine does detect a busy signal or another facsimile, it may dial up to 14
times.
•
Option Settings: Here you can see how much memory is in the machine,
the access code requirements, whether the OK stamp is active from memory
or from the feeder, and what the polling passcode is set for.
•
Receive Settings: Under this section, you can see whether the Remote
Retrieval and Receive to Memory features are on or off.
7) Cartridge Order Form
You can print a form to be used in ordering toner cartridges for your 2030. This
form can be telephoned or faxed to the numbers listed on the form. To print this
form, press REPORTS key and press cursor down (t) until display reads:
“CARTRIDGE ORDER FORM.” Then press YES. This form will also print
automatically when the machine senses low toner.
5.6.3 Journal Report
The Model 2030 Journal gives details of all transmissions and receptions. You
can print out the Journal anytime you need one. Simply press the REPORTS
key, then press YES on the Control Panel. After it is chosen, two numbered
selections appear on the display (1=PRINT, 2=VIEW). Press 1, then YES, to
obtain a printed Journal Report. Press 2, then YES, to view each transaction on
the display. Use the ts keys to scroll through the list of transactions. The
communications you want to see on the display may be selected on the Journal
setup of Set Up System feature (See Section 5.7).
You may choose
1=Originated Call Only or 2=All.
The Model 2030 Journal stores up to 32 transmit or receive transactions before
becoming full.
If you wish, you can program the Model 2030 to automatically print a Journal
once a day, at the same time everyday, only when full or not to print
automatically. Refer to Set Up System feature (Section 5.7.4) for instructions on
how to program your system to print a Journal everyday. When the Journal is
printed automatically, the information is erased from memory and a new Journal
is started.
83
5.6.4 Verification Reports
Your Model 2030 is capable of printing various Verification Reports. Most of
these are generated automatically and some can be turned ON or OFF.
Collectively, these reports provide immediate feedback about transmissions,
receptions, Jobs, Mailboxes, Relays and other important functions.
1. Job Status Report
This report prints immediately following each transmission, even after your unit
has been polled by another machine. The information is identical to a line item
on the Journal Report. See Section 5.6.3 for more information.
You may choose to have the 2030 automatically print out the Job Status Report
after each transmission or you may choose:
1=Off
2=On
3=Inc (default) – a report will print only if transmission is unsuccessful
4=On Demand – you can choose to print a report while setting up a
transmission.
See Report Settings (Section 5.7.4) for details on setting up this feature.
2. Job Confirmation Report
This type of report prints automatically each time you enter or edit a
programmable AutoDial Job. See Section 5.3 for more information on AutoDial
Jobs. The Job Confirmation Report was OFF when your Model 2030 was
installed. If you wish, you can turn it ON by accessing the System Setup, Job
Settings feature (see Section 5.7.5 for further details).
3. Mailbox Directory
You can program the Model 2030 with 10 private Mailboxes. A Mailbox is a
storage space in memory that can only be accessed with a special code. The
Mailbox Directory prints automatically after Mailboxes are set up or each time
you change a Mailbox name or access code. Only an authorized Key Operator
or System Administrator can print a copy of the Directory whenever it is needed.
Refer to Section 6.2 for information on working with Mailboxes and printing the
Mailbox Directory.
4. Mailbox Confirmation  Notice of Private Mail Delivery
This report is automatically sent back to the sending machine from the system
that has the Mailbox to confirm that mail was received. The same report also
prints on the fax unit with the Mailbox.
84
5. Mailbox Delivery Report
A report similar to the Mailbox Confirmation is automatically sent to a third
machine if specified. The unit sending to another machine’s Mailbox can request
that the Mailbox unit send a Mailbox Delivery Report to a third fax unit.
NOTE: If your machine receives mail and the unit sending mail to you requested
that your unit fax a Mailbox Delivery Report to a third machine, your machine will
not be able to forward this report if you have PBX Access Codes ON. There is
no way for the machine sending you mail to specify a PBX Code for your unit.
See Section 6.1, “PBX Access Codes” and Section 6.2, “Mailbox Functions.”
6. Relay Confirmation Report
During a Relay, this report is printed at the Relay Station. It can also be sent
back to the Originators to confirm that the Relay Station has executed a Relay
Job that was initiated by the Originator.
Refer to Section 6.3 for more detailed information on the Relay Function.
85
5.7 Setting Up the System
When the Model 2030 was installed, System Set Up definitions should have been
programmed. If you wish to change one or more of them (e.g., the date/time,
machine ID, retry count, etc.), refer to the procedures in the appropriate
Section(s) as shown below:
1. MACHINE SETTINGS (Section 5.7.2)
- DATE/TIME
- BEEP VOLUME
- DOCUMENT SEPARATOR
- PRINT INDEX MARK
- SEPARATOR PAGE
- POWER SAVER
- POWER SAVER TIMER
2. MACHINE ID SETTINGS (Section 5.7.3)
- TRANSMIT ID NAME
- THIS FAX NUMBER
3. REPORT SETTINGS (Section 5.7.4)
- JOURNAL FORMAT
- JOURNAL DISPLAY
- JOURNAL ID FIELD
- JOURNAL PRINT
- JOURNAL SEND
- JOB STATUS REPORT
4. JOB SETTINGS (Section 5.7.5)
- SAVE INCOMPLETE JOBS
- SAVE STOPPED JOBS
- SCAN TO MEMORY
- SEND COVER SHEET
- ONE TOUCH START DELAY
- CONFIRM JOBS REPORT
5. TELEPHONE LINE SETTINGS (Section 5.7.6)
- ANSWER RING PATTERN
- RINGS BEFORE ANSWER
- AUTO RECEIVE
- RETRY COUNT
- RETRY INTERVAL
6. OPTION SETTINGS (Section 5.7.7)
- MEMORY SIZE
- ACCESS CONTROL CODE
- ANY OPERATION
- SET UP
- EDIT JOBS
- OK STAMP
- TX FROM FEEDER
- SCAN TO MEMORY
- POLLING PASSCODE
86
7. RECEIVE SETTINGS (Section 5.7.8)
- REMOTE RETRIEVAL
- RECEIVE TO MEMORY
8. PC OPTIONS (Section 5.7.9)
5.7.1 Changing or Programming the Set-Up Definitions
If you wish to change one or several Set-Up Definitions, there is no need to
answer all of the following prompts and questions. Instead, you can press NO or
t s (EDIT JOBS/HELP keys) to scroll to the one you want to change or review.
When finished, simply press STOP to return to the System Ready Mode. In this
case, the system will not automatically print a System Set Up Report. You may
print one anytime through the Reports key (see Section 5.6.1).
5.7.2 Machine Settings
The Machine Settings are as follows:
•Date/Time: The programmed Date/Time appears in the 2030’s display
and prints at the top of each transmitted page as part of the “header”
on all received faxes.
• Beep Volume: Audible signal indicating key presses and alarm
tones. Settings include low, medium and high volume.
• Document Separator: If your 2030 has a single paper cassette,
turning the Document Separator feature ON will instruct the system
to place an “Index Mark” (approximately .25” x .5” in size) on the
upper right corner of the first page of a received fax. This will help
distinguish receptions if they are allowed to accumulate in the
reception tray. If your 2030 has been equipped with two or more
cassettes, turning the “Separator Page” feature ON will tell the unit to
print the first page of the incoming fax from the second optional
cassette and the rest of the reception on paper from the other
cassette(s). By installing unique paper (e.g., colored) you will easily
be able to identify and separate fax receptions that accumulate in the
reception tray. This feature may be used in conjunction with the
Index Mark.
• Power Saver: The 2030 was shipped with the Power Saver feature
turned ON and therefore does not require adjustment. It is set to
automatically power down and thus save energy when the system is
not being used. You can, however, make custom adjustments if
necessary.
• Power Saver Timer: The power will be reduced after the time
interval indicated here. The default setting is 5 minutes. The setting
can be changed from 1 to 255 minutes.
87
To view or adjust Machine Settings, proceed as follows:
Do This
This Happens
1.
Press FEATURES.
FEATURE SELECTIONS
PRESS YES, NO OR t s
2.
Press 8 and then YES.
SET UP SYSTEM ?
PRESS YES, NO OR t s
3.
Press YES.
4.
The Model 2030 has been defaulted to SECURE
MACHINE SETTINGS. This feature can be turned off
by calling the Diagnostic Center. Enter your ACCESS
CODE, if required and press YES. The default
ACCESS CODE is 2030.
MACHINE SETTINGS?
PRESS YES, NO OR t s
5.
Press YES to select MACHINE SETTINGS. Press YES
again to program or change the Date or Time (or t to
move to the next item).
DATE/TIME ?
PRESS YES, NO OR t s
6.
Program or change the date and/or time in month/
day/year/ hours/minutes order. For example, for
JAN. 10, 2001, 4:28 p.m., you would enter:
011020011628.
ENTER DATE/TIME
JAN 10 2001
16:28
ENTER ACCESS CODE
____
If you want to change an existing date: Individual
corrections can be made using the u and t arrow
cursor keys to move the item you wish to change

remember to enter the time in military fashion. Enter
numbers for the months you want: 01=Jan, 02=Feb,
03=Mar, etc.
The new Date and Time
appear in the display as you
enter them.
There is no need to set the time ahead or back to
accommodate daylight savings.
The Automatic
daylight/standard time shift feature will take place on
the first Sunday of April (one hour ahead) and the last
Sunday in October (one hour back). (Note: This
feature can be turned off for areas that do not use
DST.)
7.
Press YES when the date and time are complete.
BEEP VOLUME ?
PRESS YES, NO OR t s
8.
Press YES to change the Beep Volume (or t to move
to the next item).
BEEP VOLUME
OFF t
--*-u
88
HI
9.
Use the left (t
t ) or right (u
u ) arrow keys to adjust the
volume, then press YES.
10. Press YES to select Document Separator (or t to
move to the next item). Press YES again.
11. Press 2 to print an Index Mark on the first page of a
fax reception, then press YES.
DOCUMENT SEPARATOR?
PRESS YES, NO OR t s
PRINT INDEX MARK ?
PRESS YES OR NO
PRINT INDEX MARK
1=OFF
2=ON
Note: If equipped with an optional cassette(s), you
can also select to have a Separator Page inserted
between receptions.
12. Press YES to adjust the Power Saver feature (or t to
move to the next item). Press YES.
The default setting for Power Saver mode is 2=ON.
This means that the unit will automatically turn the
heating element ON only when a print operation is
imminent. If you select 1=OFF, the heating element
will remain on all day, every day. If you select
3=MON-FRI, the heating element will be ON, 8 am to 5
pm Monday through Friday, unless you contact the
Diagnostic Center to remotely program custom
settings.
13. Press the desired Power Saver setting, 1, 2 or 3, then
press YES.
14. Press YES to select Power Saver Timer or proceed to
Step 15. This setting determines how long the unit
must be idle before going into “Sleep Mode.”
15. Press the NO key to erase the current setting. Enter
the desired setting, e.g., 1, using the numeric keypad.
Press YES.
16. Press STOP to return to System Ready mode.
If you wish to print a System Set Up Report, showing
the revised settings, press the REPORTS key. Press
the down arrow key (q
q ) until SYSTEM SET UP
REPORT appears in the display. Press YES.
89
POWER SAVER?
PRESS YES, NO OR ts
POWER SAVER
1=OFF 2=ON 3=MON-FRI
POWER SAVER TIMER ?
PRESS YES, NO OR ts
POWER SAVER TIMER
5minutes (1-255)
MACHINE ID SETTING ?
PRESS YES, NO OR t s
JAN 10 2001
10:00
SYSTEM READY
5.7.3 Machine ID Settings
The Machine ID Settings are as follows:
• Transmit ID Name – Along with the programmed Date/Time, the
programmed name (e.g., company name) prints at the top of each
transmitted page as part of the “header” on all received faxes, as well as
remote reports, thus identifying the sender/unit.
• This Fax Number – The programmed fax number also prints at the top
of each transmitted page (see above).
To view or adjust Machine ID Settings, proceed as follows:
Do This
This Happens
1.
Press FEATURES.
FEATURE SELECTIONS
PRESS YES, NO OR t s
2.
Press 8 and then YES.
SET UP SYSTEM ?
PRESS YES, NO OR t s
3.
Press YES.
4.
The Model 2030 has been defaulted to SECURE
MACHINE SETTINGS. This feature can be turned off
by calling the Diagnostic Center.
Enter your
ACCESS CODE, if required and press YES. The
default ACCESS CODE is 2030.
MACHINE SETTINGS?
PRESS YES, NO OR t s
5.
Press NO or t (Edit Jobs key) to bypass MACHINE
SETTINGS.
MACHINE ID SETTING?
PRESS YES, NO OR ts
6.
Press YES to select MACHINE ID SETTINGS.
TRANSMIT ID NAME?
PRESS YES, NO OR t s
7.
Press YES to enter/edit the ID Name (or press t to
move to the next item).
8.
Enter the desired Name (up to 21 characters) via the
alphabetic (One-Touch keys) and numeric keys. (A
space or hyphen can also be entered via the OneTouch keys.)
ENTER ACCESS CODE
____
Note: To delete characters, press NO. To overstrike
characters, use the cursor keys to move left (t
t ) or
right (u
u ) and enter correct information.
90
ENTER TRANSMIT ID
z
TRANSMIT ID NAME
XYZ COMPANY
9.
Press YES when the Transmit ID Name is complete.
10. Press YES to enter/edit the Fax Number for this
machine, i.e., the phone number that your Model
2030 is installed on (or press STOP if finished).
11. Enter the Fax Number (up to 20 digits) via the
numeric keypad. (A space can be entered via the
One-Touch keys.)
THIS FAX NUMBER ?
PRESS YES, NO OR t s
THIS FAX NUMBER
z
THIS FAX NUMBER
203 123 4567
Note: To delete digits, press NO. To overstrike
characters, use the cursor keys to move left (t
t ) or
right (u
u ) and enter correct information.
12. Press YES when the Fax Number is complete.
REPORT SETTINGS ?
PRESS YES, NO OR t s
13. Press STOP to return to System Ready mode.
JAN 10 2001
10:00
SYSTEM READY
If you wish to print a System Set Up Report,
showing the revised settings, press the REPORTS
key. Press the down arrow key (q
q ) until SYSTEM
SET UP REPORT appears in the display. Press YES.
5.7.4 Report Settings
•
Journal - Features of the Model 2030’s Journal are selected within
Report Settings. The Journal is comprised of up to 32 of the most recent
fax transactions (send and receive).
It can be viewed, printed
automatically, on-demand or at a specified time. The Journal settings
that you can program are as follows:
- Journal Format – Organizes the Journal data by either time
or send/receive.
- Journal Display – Allows you to see Transmission/Polling;
Reception/Reverse Polling communications or to see all
communications (sent or received).
- Journal ID Field – Sets the ID Field contents for
transmissions. You have a choice of ID you want printed on
your Journal, i.e., either the name or fax number (as
programmed in the remote unit or as dialed) will print.
- Journal Print – Automatically prints the Journal each day,
after which the data is erased.
- Journal Send – Automatically sends the Journal to a
different Speed Dial number, i.e., one that has been preprogrammed in the 2030.
91
•
Job Status Report – The Job Status Report confirms whether or not a
Job was successfully completed. The settings include:
- OFF – The report will not print.
- ALL – Prints after every Job.
- INC. – Prints only when Jobs are incomplete. This is the default.
- ON DEMAND – When transmitting, the display will prompt you as to
whether or not you wish to print a Job Status Report.
To view or adjust Journal Settings, proceed as follows:
Do This
This Happens
1.
Press FEATURES.
FEATURE SELECTIONS
PRESS YES, NO OR t s
2.
Press 8 and then YES.
SET UP SYSTEM ?
PRESS YES, NO OR t s
3.
Press YES.
4.
The Model 2030 has been defaulted to SECURE
MACHINE SETTINGS. This feature can be turned off
by calling the Pitney Bowes Diagnostic Center.
Enter your ACCESS CODE, if required and press
YES. The default ACCESS CODE is 2030.
5.
Press NO or t (Edit Jobs key) twice.
REPORT SETTING?
PRESS YES, NO OR t s
6.
Press YES to select REPORT SETTINGS.
JNL FORMAT?
PRESS YES, NO OR t s
7.
Press YES to select Journal Format (or press t to
move to the next item).
JNL FORMAT
1=TIME
2=SND/RCV
8.
Press 1 if you want the Journal formatted by time or
Press 2 to group by send and receive transactions.
Press YES to continue.
JNL DISPLAY?
PRESS YES, NO OR t s
9.
Press YES to select Journal Display (or press t to
move to the next item).
JNL DISPLAY
1=ORIGINATED 2=ALL
ENTER ACCESS CODE
____
92
MACHINE SETTINGS?
PRESS YES, NO OR t s
10. Press 1 if you want to see only calls dialed by this
machine or press 2 if you want to see all
communications (sent and received). Press YES to
continue.
11. Press YES to select what will print in the Journal ID
Field (or press t to move to the next item).
JNL ID FIELD?
PRESS YES, NO OR t s
JNL ID FIELD
REMOTE:1=NAME 2=TEL q
PRESS
Press:
• 1=Remote ID Name
• 2=Remote Telephone Number
• 3=Dialed Name (as programmed in your 2030)
• 4=Dialed Telephone Number
Press YES to continue.
12. Press YES to select the Journal Print (or press t to
move to the next item).
JNL ID FIELD
DIALED:3=NAME 4=TEL p
PRESS
JNL PRINT?
PRESS YES, NO OR t s
JNL PRINT?
1=OFF 2=FULL 3=TIME
13. Press 1 to turn the Journal OFF or press 2 to print
the Journal only when full (default setting) or press
3 to enter a time at which the report should print
every day. For example, press 3 and then YES.
14. Enter the time at which the Journal is to print, e.g.,
5:00 pm = 17:00. Press YES to continue.
15. Press YES to select Journal Send (or press t to
move to the next item).
16. Enter the 3-digit Speed Dial number to which you
want the Journal automatically sent, e.g., 001.
ENTER PRINT TIME
17:00
JNL SEND?
PRESS YES, NO OR t s
ENTER SPEED DIAL #
z
SEND JOURNAL TO
001: MAIN OFFICE
To change a previously selected Speed Dial number,
press NO to erase the old Speed Dial number/name
and enter new Speed Dial number.
JOB STATUS?
PRESS YES, NO OR t s
17. Press YES.
18. Press STOP to return to System Ready mode.
If you wish to print a System Set Up Report,
showing the revised settings, press the REPORTS
key. Press the down arrow key (q
q ) until SYSTEM
SET UP REPORT appears in the display. Press YES.
93
JAN 10 2001
10:00
SYSTEM READY
To view or adjust the Job Status Report settings, proceed as follows:
Do This
This Happens
FEATURE SELECTIONS
PRESS YES, NO OR t s
1.
Press FEATURES.
2.
Press 8 and then YES.
3.
Press YES.
4.
The Model 2030 has been defaulted to SECURE
MACHINE SETTINGS. This feature can be turned off
by calling the Diagnostic Center.
Enter your
ACCESS CODE, if required and press YES. The
default ACCESS CODE is 2030.
MACHINE SETTINGS?
PRESS YES, NO OR t s
5.
Press NO or t (Edit Jobs key) twice.
REPORT SETTINGS?
PRESS YES, NO OR t s
6.
Press YES to select REPORT SETTINGS.
JNL FORMAT?
PRESS YES OR t MORE
7.
Press t (Edit Jobs key) or NO key 5 times.
JOB STATUS?
PRESS YES OR t MORE
8.
Press YES to select Job Status.
JOB STATUS
1=OFF 2=ALL 3=INC. t
SET UP SYSTEM ?
PRESS YES, NO OR t s
ENTER ACCESS CODE
____
Press:
•
1=OFF to turn the Job Status Report off,
•
2=All to print after every Job,
•
3=INC. to print only after an incomplete Job
(default setting),
•
4=ON DEMAND to print as required.
Press YES to continue.
9.
Press YES to place a reduced image of the first
page on the report (default setting is ON) or press
NO.
94
JOB STATUS
4=ON DEMAND
p
IMAGE ON REPORT?
ENTER YES OR NO
JOB SETTINGS?
PRESS YES, NO OR t s
10. Press STOP to return to System Ready mode.
JAN 10 2001
10:00
SYSTEM READY
If you wish to print a System Set Up Report, showing
the revised settings, press the REPORTS key. Press
the down arrow key (q
q ) until SYSTEM SET UP
REPORT appears in the display. Press YES.
5.7.5 Job Settings
The Job Settings are as follows:
• Save Incomplete Jobs – If selected, the unit will automatically retain
incomplete Jobs in memory.
• Save Stopped Jobs – If selected, the unit will retain Jobs that have
been stopped (by pressing the Stop key on the control panel) in
memory.
• Scan to Memory – Scan to memory is ON by default, thus all fax
documents are scanned into memory prior to transmission. If turned
OFF, documents are transmitted directly from the document feeder.
• Send Cover Sheet – If selected, each outgoing fax can include (as
its first page) a Cover Sheet that includes the date/time, destination
fax number, Machine ID (your company’s name) and number of
pages.
• One Touch Start Delay – This is a pause that occurs after pressing
a One-Touch Program key. The pause allows time to correct key
presses and/or allow additional programming/destinations to be
selected. The default setting of 5 seconds is adjustable from 0 to 15
seconds.
• Confirm Jobs Report – If selected, this report allows you to verify
Job settings (e.g., time, destination[s], etc.). While intended to
provide confirmation of Job settings before dialing or when
performing a delayed transmission, it can also be used for immediate
transmission. Note, however, that by default the unit will dial the
destination as the report is being printed.
To view or adjust the Job Settings, proceed as follows:
Do This
This Happens
1.
Press FEATURES.
FEATURE SELECTIONS
PRESS YES, NO OR t s
2.
Press 8 and then YES.
SET UP SYSTEM ?
PRESS YES, NO OR t s
95
ENTER ACCESS CODE
____
3.
Press YES.
4.
The Model 2030 has been defaulted to SECURE
MACHINE SETTINGS. This feature can be turned off
by calling the Diagnostic Center.
Enter your
ACCESS CODE, if required and press YES. The
default ACCESS CODE is 2030.
MACHINE SETTINGS?
PRESS YES, NO OR t s
5.
Press NO or t (Edit Jobs key) three times.
JOB SETTINGS?
PRESS YES, NO OR ts
6.
Press YES to select JOB SETTINGS.
SAVE INCOMP. JOBS?
PRESS YES, NO OR ts
7.
Press YES or NO (or press t to move to the next
item).
SAVE STOPPED JOBS?
PRESS YES, NO OR ts
8.
Press YES or NO (or press t to move to the next
item).
SCAN TO MEMORY?
PRESS YES, NO OR ts
9.
Press YES or NO (or press t to move to the next
item).
SEND COVER SHEET?
PRESS YES, NO OR ts
10. Press YES or NO (or press t to move to the next
item).
OT START DELAY?
PRESS YES, NO OR ts
11. Press YES or NO (or press t to move to the next
item). For example, press YES. Enter the new One
Touch Start Delay, e.g., 1. Press YES.
OT START DELAY: 5sec
ENTER NUMBER (0-15)
12. Press YES or NO (or press t to move to the next
item).
CONFIRM JOBS REPORT?
PRESS YES, NO OR ts
13. Press STOP to return to System Ready mode.
If you wish to print a System Set Up Report,
showing the revised settings, press the REPORTS
key. Press the down arrow key (q
q ) until SYSTEM
SET UP REPORT appears in the display. Press YES.
96
JAN 10 2001
10:00
SYSTEM READY
5.7.6 Telephone Line Settings
The Telephone Line Settings are as follows:
• Answer Ring Pattern – If you subscribe to a Distinctive Ring
Service, available through some phone companies, the Model 2030
will distinguish between fax and voice calls based on the number and
pattern of rings, e.g., single-ring, double-ring, etc., thus saving money
by enabling one phone line to serve multiple functions. The default
setting is “ALL,” thus the Model 2030 answers each ring pattern.
• Rings Before Answer – When in Auto Receive mode, the Model
2030 will ring one (1) time before answering the call, i.e., receiving
the fax. The default setting is one (1) ring, user-adjustable to up to
nine (9) rings.
• Auto Receive – By default, the Model 2030 will automatically receive
all incoming fax messages (without user intervention) after the
number of rings specified. If Auto Receive mode is turned off, the
Model 2030 will not automatically receive incoming faxes. This is
called Manual Receive mode (see Section 4.5.3 for Manual Receive
procedures).
• Retry Count – This is the number of times the Model 2030 will
attempt to automatically redial the remote machine, in the event of a
busy signal or communication error. The default is three (3) tries,
user-selectable from 0 to 15 retries. If the line does not connect after
the specified redial attempts, a Communication Error Report will
print. Note: Redialing occurs when dialing both correctly or
incorrectly entered numbers, so use caution when programming
destination numbers.
• Retry Interval – This is the time period (in minutes) between
automatic redial attempts. The default setting is three (3) minutes,
user-adjustable from 0 to 10 minutes.
To view or adjust Telephone Line Settings, proceed as follows:
Do This
This Happens
1.
Press FEATURES.
FEATURE SELECTIONS
PRESS YES, NO OR t s
2.
Press 8 and then YES.
SET UP SYSTEM ?
PRESS YES, NO OR t s
3.
Press YES.
ENTER ACCESS CODE
____
97
4.
The Model 2030 has been defaulted to SECURE
MACHINE SETTINGS. This feature can be turned off
by calling the Pitney Bowes Diagnostic Center.
Enter your ACCESS CODE, if required and press
YES. The default ACCESS CODE is 2030.
MACHINE SETTINGS?
PRESS YES, NO OR t s
5.
Press NO or t (Edit Jobs key) four times.
TEL LINE SETTINGS?
PRESS YES, NO OR ts
6.
Press YES to select TEL LINE SETTINGS.
ANSWER RING PATTERN?
PRESS YES, NO OR t s
7.
Press YES to select Answer Ring Pattern (or press
t to move to the next item).
ANSWER RING PATTERN
1=ALL
2=SINGLE t
Press:
•
1=All (default) ring patterns,
•
2=Single ring pattern,
•
3=Double ring pattern,
•
4=Triple-1 ring (short, short, long) pattern,
•
5=Triple-2 ring (short, long, short) pattern.
Press YES to continue.
ANSWER RING PATTERN
3=DOUBLE
tp
ANSWER RING PATTERN
4=TRIPLE-1
tp
ANSWER RING PATTERN
5=TRIPLE-2
p
RINGS BEFORE ANSWER?
PRESS YES, NO OR ts
8.
Press YES to select Rings Before Answer (or press
t to move to the next item). If desired, enter a new
number (1-9). Press YES.
9.
Press YES.
RINGS BEFORE ANS. : 1
ENTER NUMBER (1-9)
AUTO RECEIVE?
PRESS YES, NO OR t s
10. Press 1 to turn Auto Receive OFF or press 2 to turn
Auto Receive ON.
The default setting is 2=ON.
Press YES.
11. Press Yes to select Retry Count (or press t to move
to next item).
12. If desired, enter a new number (0-15). Press YES.
Note:
Please refer to Section 5.6.2 for FCC
regulations regarding redials.
98
AUTO RECEIVE
1=OFF
2=ON
RETRY COUNT?
PRESS YES, NO OR ts
RETRY COUNT : 3
ENTER NUMBER (0-15)
13. Press YES to select Retry Interval (or press t to
move to the next item). Press YES.
RETRY INTERVAL?
PRESS YES, NO OR ts
14. If desired, enter a new number (0-15). Press YES.
RETRY INTERVAL : 3min
ENTER NUMBER (0-15)
15. Press STOP to return to System Ready mode.
JAN 10 2001
10:00
SYSTEM READY
If you wish to print a System Set Up Report,
showing the revised settings, press the REPORTS
key. Press the down arrow key (q
q ) until SYSTEM
SET UP REPORT appears in the display. Press YES.
5.7.7 Option Settings
The Option Settings are as follows:
• Memory Size – Displays the current memory capacity of the unit.
• Access Control Code – A four-digit Access Code can be used to
secure your 2030, that is, protect all or certain areas of machine
operation and/or programming.
• OK Stamp – The 2030’s OK Stamp allows you to choose printing of an
“OK” (red ink impression) stamp on the front trail edge of pages that have
been successfully scanned or transmitted.
• Polling Passcode – If a Polling Passcode is programmed, only
compatible Pitney Bowes fax machines with matching Polling Passcodes
will be able to poll your machine.
To view or adjust Option Settings, proceed as follows:
Do This
This Happens
1.
Press FEATURES.
FEATURE SELECTIONS
PRESS YES, NO OR t s
2.
Press 8 and then YES.
SET UP SYSTEM ?
PRESS YES, NO OR t s
3.
Press YES.
4.
The Model 2030 has been defaulted to SECURE
MACHINE SETTINGS. This feature can be turned off
by calling the Diagnostic Center.
Enter your
ACCESS CODE, if required and press YES. The
default ACCESS CODE is 2030.
ENTER ACCESS CODE
____
99
MACHINE SETTINGS?
PRESS YES, NO OR t s
5.
Press NO or t five times.
OPTION SETTINGS ?
PRESS YES, NO OR t s
6.
Press YES. Press YES again to display the 2030’s
memory capacity or NO (or t ) to skip to Step #7.
MEMORY SIZE ?
PRESS YES, NO OR t s
If you pressed YES to display the memory size (as
shown), press YES to continue.
MEMORY SIZE
1MB
7.
Press YES to program a Secure Access Code or
press NO (or t ) to skip to Step #11.
If you pressed YES to program a Secure Access
Code, enter the default four-digit Access Code,
“2030” (or enter current Access Code), then press
YES. The current Access Code is displayed. Press
YES again to continue.
ACCESS CONTROL CODE?
PRESS YES, NO OR t s
ENTER ACCESS CODE
____
ACCESS CONTROL CODE
2030
Note: To delete an existing Access Code, press NO
to erase the entry. Enter the new four-digit Access
Code and press YES to continue.
8.
Press YES to secure Any Operation. An Access
Code will be required to use any 2030 feature, e.g.,
send a fax, make a copy, etc. When this setting is
turned ON, each time you press a key on the control
panel, the display will read: “ENTER ACCESS
CODE.” (Note: Automatic receiving is always
possible.) Skip to Step #11.
ANY OPERATION ?
ENTER YES OR NO
If you wish to bypass this option, press NO and
continue.
9.
Press YES to secure System Settings (default
setting). An Access Code will be required to make
any System Setup changes. Programming Speed
Dials and One-Touch keys is not restricted.
CHANGE SYSTEM SET?
ENTER YES OR NO
If you wish to bypass this option, press NO and
continue.
10. Press YES to secure Edit(ing) a Job. An Access
Code will be required to make changes to a pending
Job, e.g., delete a Job, alter a delayed send time,
add pages to a Job, print a stored document, etc.
If you wish to bypass this option, press NO and
continue.
100
EDIT A JOB?
ENTER YES OR NO
11. Press YES in order to program the OK Stamp and
continue or press NO (or t ) to bypass this option
and skip to Step #14.
OK STAMP?
PRESS YES, NO OR t s
12. Press YES to have the OK Stamp print on the
trailing edge of each page that has been
successfully transmitted or press NO to continue.
TX FROM FEEDER?
ENTER YES OR NO
If you pressed YES, enter 1 (OFF) or 2 (ON). Press
YES to continue.
13. Press YES to have the OK Stamp print on the
trailing edge of each page that has been
successfully scanned into memory or press NO to
bypass this option.
If you pressed YES, enter 1 (OFF) or 2 (ON). Press
YES to continue.
14. Press YES in order to program a four-digit Polling
Passcode. If programmed, only compatible Pitney
Bowes fax machines with matching Polling
Passcodes will be able to poll your machine. Or,
press NO (or t ) and skip to Step #15.
If you pressed YES, enter the desired four-digit
Polling Passcode and then press YES.
Note: To delete an existing Polling Passcode, press
NO to erase the entry. Either enter a new four-digit
Passcode, if required, and press YES to continue, or
press NO (or t ) and skip to Step #15.
15. Press STOP to return to System Ready mode.
If you wish to print a System Set Up Report,
showing the revised settings, press the REPORTS
key. Press the down arrow key (q
q ) until SYSTEM
SET UP REPORT appears in the display. Press YES.
TX FROM FEEDER
1=OFF
2=ON
SCAN TO MEMORY ?
ENTER YES OR NO
SCAN TO MEMORY
1=OFF
2=ON
POLLING PASSCODE ?
PRESS YES, NO OR t s
POLLING PASSCODE
____
POLLING PASSCODE
1234
RECEIVE SETTINGS?
PRESS YES, NO OR ts
JAN 10 2001
10:00
SYSTEM READY
5.7.8 Receive Settings
The Receive Settings are as follows:
• Remote Retrieval – When turned ON, all incoming faxes are saved in
memory for retrieval by an authorized person from a remote location. To
prevent unauthorized access, messages are secured with a four-digit
Remote Retrieval passcode.
• Receive to Memory – When turned ON, all incoming faxes are saved in
memory. You can then print the contents of memory at a later time, thus
101
maintaining confidentiality.
To prevent unauthorized access, this
function can also be protected by a four-digit passcode.
Note: Remote Retrieval and Receive to Memory functions cannot be
turned ON at the same time.
To turn Remote Retrieval ON, proceed as follows:
Do This
This Happens
1.
Press FEATURES.
FEATURE SELECTIONS
PRESS YES, NO OR t s
2.
Press 8 and then YES.
SET UP SYSTEM ?
PRESS YES, NO OR t s
3.
Press YES.
4.
The Model 2030 has been defaulted to SECURE
MACHINE SETTINGS. This feature can be turned off
by calling the Diagnostic Center.
Enter your
ACCESS CODE, if required and press YES. The
default ACCESS CODE is 2030.
MACHINE SETTINGS?
PRESS YES, NO OR t s
5.
Press NO or t six times.
RECEIVE SETTINGS ?
PRESS YES, NO OR t s
ENTER ACCESS CODE
____
102
6.
Press YES.
7.
Press YES. To turn Remote Retrieval ON, press 2
and then YES.
8.
Enter a four-digit passcode, e.g. 1234 using the
numeric keypad and then press YES.
9.
Press STOP to return to System Ready mode.
RECEIVE TO MEMORY?
PRESS YES, NO OR ts
If you wish to print a System Set Up Report,
showing the revised settings, press the REPORTS
key. Press the down arrow key (q
q ) until SYSTEM
SET UP REPORT appears in the display. Press YES.
JAN 10 2001
10:00
SYSTEM READY
REMOTE RETRIEVAL ?
PRESS YES, NO OR t s
REMOTE RETRIEVAL
1=OFF
2=ON
ENTER RR PASSCODE
1 2 3 4
To perform Remote Retrieval (receive faxes stored in your 2030’s memory from a
fax or personal computer:
Do This
1.
Dial the 2030 (that has your documents stored in memory) from any Touch-Tone fax
machine’s telephone handset.
2.
When receive tones stop, immediately enter the following from the keypad:
#**#XXXX* (xxxx is your Remote Retrieval Passcode)
Note: If you hear three beeps, this indicates that you entered the incorrect Passcode.
Enter correct Passcode (three attempts are allowed) and proceed…
3.
When solid ready tone is heard, press Send/Receive (or Start key) to begin receiving
documents.
103
To perform Remote Retrieval from a personal computer (PC):
You can also retrieve documents to your PC if it is equipped to send and receive
faxes and your fax software allows “manual” answering. This is a handy feature
for people that bring along their PC while traveling.
Do This
1.
To receive to your PC, you will need a Touch-Tone capable telephone connected in
parallel with your PC modem. An easy way to accomplish this is by inserting a “Y”
adapter into the “line” port on your PC’s modem, then plug the telephone cord and the
telephone line cord (from the telephone outlet) into the “Y” adapter.
2.
With your PC faxing software running (and set to manual answer), use the telephone
to dial the 2030 that is storing your faxes for Remote Retrieval. When the 2030
answers, enter your Remote Retrieval Passcode.
3.
When you hear the solid ready tone, direct your PC fax software to answer. At that
point, you can hang up the telephone and your documents will be received into our
PC.
To turn Receive to Memory ON, proceed as follows:
Do This
This Happens
1.
Press FEATURES.
FEATURE SELECTIONS
PRESS YES, NO OR t s
2.
Press 8 and then YES.
SET UP SYSTEM ?
PRESS YES, NO OR t s
3.
Press YES.
4.
The Model 2030 has been defaulted to SECURE
MACHINE SETTINGS. This feature can be turned off
by calling the Diagnostic Center.
Enter your
ACCESS CODE, if required and press YES. The
default ACCESS CODE is 2030.
5.
Press NO or t six times.
ENTER ACCESS CODE
____
MACHINE SETTINGS?
PRESS YES, NO OR t s
RECEIVE SETTINGS ?
PRESS YES, NO OR t s
104
6.
Press YES.
REMOTE RETRIEVAL ?
PRESS YES, NO OR t s
7.
Press NO or t .
RECEIVE TO MEMORY?
PRESS YES, NO OR ts
8.
Press YES. To turn Receive to Memory ON, press 2
and then YES.
RECEIVE TO MEMORY?
1=OFF
2=ON
9.
Press YES if you wish to restrict the printing of
documents with a passcode. If YES is selected, the
polling passcode established in Section 5.7.7 will be
required in order to print stored fax messages.
Press NO for unrestricted printing.
PASSCODE TO PRINT?
ENTER YES OR NO
The “MESSAGE IN MEMORY, PRESS COPY TO
PRINT” message will appear in the display each
time a document is received. See Section 4.5.1 for
instructions on printing messages received into
memory.
10. Press STOP to return to System Ready mode.
If you wish to print a System Set Up Report,
showing the revised settings, press the REPORTS
key. Press the down arrow key (q
q ) until SYSTEM
SET UP REPORT appears in the display. Press YES.
PC OPTIONS?
PRESS YES, NO OR t s
JAN 10 2001
10:00
SYSTEM READY
5.7.9 PC Options
This setting is only selectable after the Parallel Port has been installed. Please
refer to the User’s Guide. For information regarding available options, see
Section 13, “Model 2030 Options and Supplies.”
105
6. SPECIAL FEATURES AND FUNCTIONS
This Section describes the high level facsimile capabilities and other
miscellaneous standard features that save time and provide real cost savings.
6.1 PBX Access Codes
If your phone system is a PBX (Private Branch Exchange) that can monitor
phone/fax traffic, you may want to configure your Model 2030 to ask for a PBX
Access Code each time someone sends or polls a document. Once this feature is
activated, a PBX Access Code inserted by the user will be appended to all
telephone numbers as required by your PBX. If you wish to activate the PBX
Access Code feature, please contact the Pitney Bowes Diagnostic Center listed in
the back of this Guide.
There are two optional settings for the PBX Access feature:
• Suffix
• Prefix
If your telephone system needs to “see” an Access Code before the telephone
number, you should request a “Prefix” Access Code configuration. If your PBX
needs to “see” an Access Code after the dialed telephone number, you can
request a “Suffix” Access Code configuration.
After PBX Access Codes have been activated, during all dialing operations the
operator will be prompted to enter their PBX Access Code. The only dialing
method that will not require an Access Code is when Dialing Manually (Sections
4.4.9 and 4.4.10).
The system will prompt the operator for a PBX Access Code even after a send
job is entered using Speed Dial numbers, One Touch Keys, or programmable
One Touch Keys (P-Keys). The Model 2030 will also ask for a PBX Access Code
while programming an AutoDial job. This occurs before any of the telephone
numbers have been entered. The Model 2030 will also ask for a PBX Access
Code during polling transaction set up and programming.
When asked for a PBX Access Code, each operator can enter an Access Code
up to 36 digits long. The number of digits will be determined by your PBX’s
requirements. Valid digits are 0-9 and #,*, and pause(,). In some cases, it will be
necessary to insert a Pause between the PBX Access Code and the phone
number. The system protects your security and the security of the PBX by never
allowing any PBX Access Code to be displayed or printed.
For information about polling with PBX Access Codes ON, please contact the
Pitney Bowes Diagnostic Center.
106
6.1.1 PBX Access Codes ON
To send a document when PBX Access Codes are ON:
Do This
This Happens
1.
Insert the document face down in the Automatic
Document Feeder.
2.
Enter one of the following: a phone number from the
Numeric Keypad; a Speed Dial number; a One Touch
Key; or a programmable One Touch Key (P-Key).
3.
Press SEND/RECEIVE (or press YES, then
SEND/RECEIVE if you entered a Speed Dial number
in
Step #2).
4.
Enter your personal PBX Access Code for all phone
calls going through your PBX.
ENTER
DESTINATION(S)
The appropriate telephone
number, Speed Dial number,
One Touch Key number or PKey number appears in the
display.
ENTER PBX CODE
The cursor moves with each
entry. No numbers appear in
the display.
NOTE: Your PBX may not require an Access Code to
dial all destinations (i.e. other locations within your
building). In this case, and certain other cases, press
NO, and the document will be sent to memory as in
Step #5 before being transmitted.
5.
Press YES.
The document
memory first.
is
sent
to
TO MEMORY
PAGE. 1
The document(s) is sent at the
time(s) specified (or
immediately if no time was
specified).
6.1.2 Programming AutoDial Jobs  PBX Access Codes ON
To program an AutoDial job when PBX Codes are ON:
Do This
1.
This Happens
Insert the document face down in the Document
Feeder. Press the FEATURES Key twice.
107
AUTO DIAL?
ENTER YES OR NO
1=SND 2=RCV 3=RELAY
4=SND/RCV 5=MAILBOX
2.
Press YES.
3.
Select the type of transaction you want to program.
Press either 1, 2, etc., then YES.
ENTER PBX CODE
The above is displayed when
either 1, 2, 3 or 4 is selected. If
5 (MAILBOX) is selected, the
display will ask for the Mailbox
# first.
4.
Enter your personal PBX Access Code for all phone
calls going through your PBX.
The cursor moves with each
entry. No numbers appear in
the display.
NOTE: Your PBX may not require an Access Code to
dial all destinations (i.e. other locations within your
building).
If you are, sending to multiple
destinations, you may have to group them into
separate jobs.
One job should contain all
destinations requiring a PBX Access Code during
dialing. Locations not requiring a PBX Access Code
should be grouped together in a different job.
5.
Press YES and continue programming the AutoDial
job as you normally would. See Section 5.3 for more
information on entering Programmable AutoDial
Jobs.
6.2 Mailbox Functions
Your Model 2030 allows you to designate up to 10 secure, private Mailboxes.
Only users with proper clearance can access this part of the machine’s memory.
All mailboxes are secure. This allows a number of confidential operations,
including:
•
•
•
•
placement of confidential documents into your Mailboxes for retrieval at a
later time by authorized individuals
transmittal of confidential documents to remote fax private Mailboxes
receipt of confidential documents into your unit’s private Mailboxes;
printing is only possible when the addressee uses a security code to
retrieve them
mailbox messages can either be printed locally or polled (retrieved) from
remote locations.
108
Access of the Mailbox features is through the Mailbox Access Feature. Through
the Mailbox Feature you can:
1=PRINT (print the Mailbox contents)
2=STORE (store documents in a Mailbox)
3=SET UP (Mailbox numbers, Security Codes and Mailbox names)
4=DIRECTORY (printing a directory of established Mailboxes)
It is recommended that a Key Operator or System Administrator set up the
Mailboxes. The Key Operator or System Administrator can print a Mailbox
Directory to list the Mailboxes that have been assigned.
Once Mailboxes have been assigned, each user can check their Mailbox to see if
mail has been received and then print the documents that may be stored there.
Once stored in a Mailbox, information can be printed locally or polled by another
fax unit anywhere in the world. A special code is required to retrieve mail.
6.2.1 Setting Up Mailboxes
To assign a Mailbox:
Do This
This Happens
1.
Press FEATURES.
FEATURE SELECTIONS
PRESS YES, NO OR t s
2.
Press 3 and then YES.
MAILBOX ACCESS?
PRESS YES, NO OR t s
3.
Press YES.
1=PRINT 2=STORE
3=SET UP 4=DIRECTORY
4.
Press 3 and then YES again.
5.
The Set-Up Mailbox Function is only accessible to
individuals with knowledge of the Set-Up Passcode
(Key Operator Passcode). “2030” is the standard SetUp passcode for the Model 2030. It may have been
changed to a different Code.
ENTER ACCESS CODE
__ __ __ __
Enter “2030”and then press YES (or enter the current
Set- Up Passcode).
Note: This step is not required if Mailboxes have never
been programmed.
109
MAILBOX #_ _
SECURITY CODE #_ _ _ _
6.
Enter a two-digit Mailbox number (00-09).
The numbers are displayed as
they are entered.
Then enter the four-digit Security Code you wish to
assign. Any number is valid, including 0000 to 9999.
NOTE: After you enter the two-digit Mailbox number,
the system will display “0000” for the Security Code. If
you want something different, type over this with the
correct numbers.
7.
Press YES when the numbers appear correctly.
ENTER NAME
#XX:
8.
Enter a name for the Mailbox as you would a Speed
Dial name (see Section 5.1.1, Step #6). The Mailbox
name can be either alphabetical, numerical, or special
symbol characters, or a combination of all three.
Enter up to 10 characters total.
9.
Press YES when the name is correct.
The name is displayed as it is
entered.
ANOTHER MAILBOX?
10. Press YES to assign another Mailbox, then repeat
Steps #6 through #9 until all Mailboxes are assigned.
Then press NO. Or, press NO if you don’t want to
assign another Mailbox.
A Mailbox Directory will print automatically. This
Directory contains the Mailbox numbers, Security
Codes and names that have been set up for all users.
Care should be taken to store it in a secure place.
After pressing NO, the
following display appears:
MAILBOX DIRECTORY
PRINTING NOW
If you do not wish to have a Mailbox Directory print,
press STOP after programming the last Mailbox
instead of pressing YES or NO here.
6.2.2 Printing the Mailbox Directory
The Mailbox Directory prints automatically after Mailboxes are set up or each time
you change any Mailbox Access Code or name. You can print a copy of the
directory whenever you need one.
110
To print the Mailbox Directory:
Do This
This Happens
1.
Press FEATURES.
FEATURE SELECTIONS
PRESS YES, NO OR t s
2.
Press 3 and then YES.
MAILBOX ACCESS?
PRESS YES, NO OR t s
3.
Press YES.
1=PRINT 2=STORE
3=SET UP 4=DIRECTORY
4.
Press 4 and then YES again.
ENTER ACCESS CODE
__ __ __ __
5.
Enter “2030” and then press YES (or enter the current
Set-Up Passcode).
MAILBOX DIRECTORY
PRINTING NOW
NOTE: Only individuals with knowledge of the Set-Up
Passcode (Key Operator Passcode) can print a Mailbox
Directory.
A Mailbox Directory will print
automatically. This Directory
contains
the
Mailbox
numbers, Security Codes and
names that have been set up
for all users. Care should be
taken to store it in a secure
place.
6.2.3 Printing Mail Stored in a Mailbox
After a document is received into a Mailbox (or stored there by an operator), the
display will indicate that one or more Mailboxes have mail:
MAIL IS IN 03 BOX(ES)
CHECK JOBS REPORT
This display indicates that mail has been received in three of the Model 2030
Mailboxes.
A Notice of Private Mail Delivery (Mailbox Confirmation) will also automatically be
printed on the Model 2030 each time mail is received. This report lists the date,
time, Mailbox #, addressee (the Mailbox name), the name of the sender and the
number of pages received.
If the Notice of Private Mail Delivery (Mailbox Confirmation) is lost or thrown
away, the Key Operator or System Administrator can print a copy of the Jobs
Report which shows the same information as the Mailbox Confirmation. Refer to
Section 5.6.1 for instructions to print a Jobs Report. Once the Key Operator
111
reviews the Jobs Report, he/she can then notify the appropriate people that mail
is waiting for them.
If you were advised that you have mail in your Mailbox, or if you know that a
document was recently sent to your Mailbox, you should go to the Model 2030
and print the contents of your Mailbox. To do so, proceed as follow:
Do This
This Happens
FEATURE SELECTIONS
PRESS YES, NO OR t s
1.
Press FEATURES.
2.
Press 3 or t three times and then YES.
MAILBOX ACCESS?
PRESS YES, NO OR t s
3.
Press YES.
1=PRINT 2=STORE
3=SET UP 4=DIRECTORY
4.
Press 1 and then YES.
MAILBOX # _ _
SECURITY CODE #_ _ _ _
5.
Enter the two-digit number for the Mailbox you wish
to access. Then enter the four-digit Security Code.
6.
Press YES after entering the Security Code.
The Mailbox number appears as
it is entered. The Security Code
number does not appear, but
the cursor will move
forward with each number
entered.
PRINTING NOW
PAGE. 1/2
If the Security Code is correct,
all pages in Mailboxes will be
printed. The display will return
to System Ready Mode and
pages are automatically erased
from Memory.
6.2.4 Storing Mail Locally in Your Model 2030 Mailbox
A person may want to store mail locally in your unit’s Mailbox. This mail could be
retrieved at a later time by either local or remote operators with proper
authorization.
112
To store mail locally:
Do This
This Happens
ENTER
DESTINATION(S)
1.
Insert the document face down in the Document
Feeder.
2.
Press FEATURES.
FEATURE SELECTIONS
PRESS YES, NO OR t s
3.
Press 3 or t three times and then YES.
MAILBOX ACCESS?
PRESS YES, NO OR t s
4.
Press YES.
1=PRINT 2=STORE
3=SET UP 4=DIRECTORY
5.
Press 2 then YES.
6.
Enter the two-digit number of the Mailbox you want
to store mail in.
7.
Press YES after entering the Mailbox number.
#XX: NAME
8.
If the correct Mailbox name is displayed, press YES.
JOB #010 TO MEMORY
PAGE.1
9.
A Mailbox Confirmation Report is printed
automatically.
This Report lists the date, time
Mailbox #, addressee (Mailbox name), the name of
the sender and the number of pages stored. Refer to
Section 5.6.4, #4 and #5 for additional information.
LOCAL MAILBOX
ENTER MAILBOX # _ _
The number appears in the
display.
?
The document is scanned into
the Mailbox(es) you specified.
MAILBOX CONFIRMATION
PRINTING NOW
NOTES:
1. The mail will remain stored in the Mailbox until retrieved by an authorized
individual. When an authorized person prints the mail (by following directions
in Section 6.2.3), it is erased from memory after printing. If a remote fax
operator retrieves the mail, the Model 2030 will normally erase it from
memory. If you would like the Model 2030 to save all mail in the Mailboxes
indefinitely until purposely erased by a user or Key Operator, please call the
Pitney Bowes Diagnostic Center listed in the back of this Guide. This feature
113
can be changed over the phone and does not require a service call. Turning
the Mail Save feature ON would keep mail in the Mailboxes for numerous
retrievals by different remote fax units.
2. Your Model 2030 was configured in the PRIVATE Mailbox Mode during
installation. This means that only remote Pitney Bowes units can retrieve
mail from your Mailbox(es). If you would like any Group 3 facsimile unit to
have the ability to poll your Mailbox(es), you can request that your unit be
configured in the PUBLIC Mailbox Mode. Call the Pitney Bowes Diagnostic
Center listed in the back of this Guide.
6.2.5 Sending a Document to a Mailbox
To send mail to a Pitney Bowes Facsimile Mailbox (must have compatible
Mailbox feature):
•
•
•
Enter a Mailbox Programmable AutoDial Job. Refer to Section 5.3.5
for complete procedures to send to a Mailbox or,
Press a One Touch Program Key (P1 - P5) in which a “Send to”
Mailbox program has already been stored. Refer to Sections 5.3.5 and
5.5 for more information on using One Touch Program Keys or,
Use the Numeric Keypad on your Model 2030 to enter a random
telephone number. Sending mail to a remote facsimile Mailbox also
requires you to know the Mailbox number.
To send mail to a Pitney Bowes Mailbox using the Numeric Keypad method (only
required when sending from a non-Pitney Bowes fax machine or a Pitney Bowes
machine that doesn’t support this feature):
Note: This procedure is also used if you (or another party) are at a remote
location and wish to send mail to a mailbox in your 2030.
Do This
This Happens
1.
Prepare the document for transmission as usual,
then dial the remote fax with the Telephone Handset
off-hook so you can listen to the tones generated by
the remote fax when it answers.
The phone call is made to the
remote fax unit.
2.
After connection is made, listen until the receive
tone stops. As soon as the tone stops, enter the
following: #, Mailbox number, * from the Keypad on
the phone.
For example, enter #25* to send to a
Mailbox 25.
Listen carefully through the
Telephone Handset.
If the
Mailbox is ready, you’ll hear a
SOLID READY TONE. If the
Mailbox is not ready, you’ll
hear a BROKEN NOT READY
TONE. See NOTE 1 at end of
Section.
114
3.
After hearing the SOLID READY TONE, press
SEND/RECEIVE once to begin sending the
document to the remote fax. Press SEND/RECEIVE
twice to receive a Confirmation Report after the
document is sent.
You should not press SEND/
RECEIVE unless you hear the
SOLID READY TONE.
NOTES:
1.
When using DTMF (Touch-Tone) procedures, if the Mailbox is full, not
programmed or unavailable, you’ll hear a Broken Not Ready Tone (3 beeps),
and then the remote machine will disconnect.
2.
When sending to a Mailbox from a Pitney Bowes fax unit using operator panel
prompts, if the Mailbox is full the message “REMOTE MAILBOX IS FULL” will
appear on the operator panel. If the Mailbox feature is not programmed, or
enabled, the message “REMOTE FAX HAS NO MAIL FACILITY” will appear.
3.
If you are sending mail from a Pitney Bowes fax unit and there is a
communication error, the 2030 will store the partial document in the Mailbox.
A text warning “PARTIAL MAIL DELIVERY” is appended to (printed on) the
end of the last page received in the Mailbox to confirm that there was a
problem with the transmission. If you call the remote machine to send the
remaining pages, they will be appended to the pages already received into
the Mailbox.
6.2.6 Polling Your Mailbox From Remote Locations
Remote facsimile machines can poll a Mailbox or you can poll (retrieve) your mail
from a remote location. The procedures are similar for Pitney Bowes machines
and non-Pitney Bowes machines. The remote operator must call from a push
button phone with Touch-Tone (DTMF) service. The following instructions should
be given to the remote operator.
Do This
This Happens
1.
The phone call is made to the
Model 2030.
Dial the Model 2030 with the Telephone Handset offhook so you can listen to the tones generated by the
Model 2030 when it answers. The phone or fax must
have push-button capability with touch-tone (DTMF)
service (Be sure there are no documents in the
Feeder.)
115
2.
After the connection is made, listen until the receive
tone stops. As soon as the tone stops, enter the
following: #, Mailbox number, #, Security Code, *
from the Keypad on the phone.
For example, enter: #25#1234* for Mailbox 25 with a
Security Code of 1234.
Listen carefully through the
Telephone Handset.
If the
Model 2030 is ready, you’ll
hear a SOLID READY TONE.
If the Model 2030 is not
ready, you’ll hear a BROKEN
NOT READY TONE.
See
NOTE 1.
3.
Press SEND/RECEIVE once.
You should not press SEND/
RECEIVE unless you hear the
SOLID READY TONE.
The documents in the Model
2030 Mailbox are sent to your
unit.
NOTES:
1.
If you hear a BROKEN NOT READY TONE, there either is no mail or the
Security Code for the Mailbox was incorrect
2.
If there is a communication error during the transmission, repeat Steps #1-3.
3.
The Mailbox Security Code takes priority over a Polling Passcode when a
Mailbox is polled.
6.3 Relay Functions
Your 2030 has the ability to request a Relay*, that is, to ask the recipient fax unit
to forward your document to another fax unit. The Relay feature allows you to
perform a number of powerful communication links, such as:
•
Request a Simple (or Single Node) Relay from your unit (the Requestor),
through a Relay Station (Node), and on to a third fax unit (or final
Destination).
•
Request a Dual Node (or Two Step) Relay from your unit (the
Requestor), through a second fax machine (Node 1), then through a third
unit (Node 2) and on to a fourth fax machine (final Destination).
As with more sophisticated features like Mailboxes, it is recommended that a Key
Operator or System Administrator set up the Relay capabilities with other fax Key
Operators. Careful assignment of Speed Dial Numbers and One-Touch Program
keys are essential for accurate faxing using Relay jobs. Coordination with remote
sites is required to keep lists and report generation accurate.
116
*Important: The Relay feature must be turned ON by the Pitney Bowes
Diagnostics Center before Speed Dial numbers can be programmed as Relay
Stations.
6.3.1 Single Node Relay (Simple Relay) and Dual Node Relay (Two Step
Relay) Concept
The 2030 allows you to request or act as a Relay Station in two kinds of Relaysthe Single Node Relay (Simple Relay) and Dual Node Relay (Two Step Relay).
For the purposes of this Guide, a Node is defined as another fax machine at a
remote location, with Relay Station capabilities. Think of a Node as a “step”
along your communications route.
A Single Node Relay permits a Requesting fax unit to send a document through a
Relay Station (Node). Then the document continues on its transmission route to
destinations programmed in the Speed Dial numbers or One-Touch keys of the
Relaying machine. The final Destination could be many units.
A Dual Node Relay permits the same communications as a Single Node Relay,
but it allows one additional step. The Requesting fax unit can send a document
through a Relay Station (First Node). The document then continues through a
Second Node (second Relay Station) and then on to one or more final
Destinations.
The diagram below illustrates a Single Node Relay. The document is sent from
the Requestor, through one Relay Station (or Node), and then on to one final
Destination:
Tacoma
REQUESTING
UNIT
Seattle
New York
RELAY STATION
(NODE)
DESTINATION
The diagram below illustrates a Dual Node (or Two Step) Relay. The document
in this example travels from the Requestor in Rochester through the Albany Relay
Station (Node 1). The document is then sent to the Sacramento Relay Station
(Node 2) where it is forwarded to the final Destination in Stockton:
Rochester
REQUESTING
UNIT
Albany
Sacrament
o
FIRST
RELAY STATION
(NODE 1)
117
SECOND
RELAY STATION
(NODE 2)
Stockton
DESTINATION
6.3.2 How Speed Dial numbers and One-Touch Program Keys are Used in
the Relay Process
Please remember the following rules when inputting destination fax numbers
(Speed Dial and One-Touch keys) while setting up a Relay Request Job:
•
As a Relay Requestor, to access a Relay Station, you will always be
using/dialing a fax number that is programmed locally into your Speed
Dial and/or One-Touch key directory. This is because it is the only call in
the Relay process that your machine actually dials.
•
Relay Station(s) will make all of the subsequent calls placed during the
Relay process. Therefore, they will dial numbers that are programmed
into their own Speed Dial and/or One-Touch key directories, NOT the
Speed Dial or One-Touch key fax numbers that are programmed in the
requesting unit. This is why it is imperative that the operator at the
requesting unit has current information on the Speed Dial and One-Touch
key directories of the participating hub units.
•
The Requesting unit passes the destination information to a Relay Station
in the form of Speed Dial numbers and/or One-Touch keys.
For
example, while setting up a Relay job, you select One-Touch key #16 as
the “Destination.” The Relay Station will relay (send) the document to the
fax number(s) as programmed in its One-Touch key #16. So, even
though you press One-Touch key #16 on the requesting machine, that
key press will only be used as destination instructions to be sent to the
Relay Station.
6.3.3 Single Node Relays From Your Unit
You can relay a document through a Pitney Bowes model with a compatible Relay
feature to final destinations by one of the following methods:
A. Enter a Relay programmable AutoDial job (see instructions below).
B. Program a P-Key for a Relay routine. Once you have selected the appropriate
P-Key you wish to program, follow the same procedures as outlined below.
This establishes a regular Relay job that can be easily repeated by placing a
document in the Feeder and pressing the appropriate P-Key. Refer to Section
5.5 for more information on storing programmable One Touch Keys (P-Keys).
C. Follow DTMF dialing procedures. This is commonly referred to as TouchTone™ dialing and can be accomplished using the Numeric Keypad.
Normally, you would only use this procedure if originating the Relay from a
non-Pitney Bowes fax machine or a Pitney Bowes fax machine that does not
support the Relay feature.
118
To enter a Single Node Relay programmable AutoDial job:
Do This
This Happens
1.
Insert the document face down in the Document
Feeder and press FEATURES twice.
2.
Press YES.
3.
Press 3, and then press YES.
4.
Press NO for Single Node Relay.
5.
Enter the Relay Station Speed Dial number or OneTouch Key followed by the YES.
The appropriate Speed Dial or
One Touch Key number and
name appears in the ddisplay.
6.
If you entered a Speed Dial number, press YES a
second time.
ANOTHER NUMBER?
7.
Press YES and enter another number by one of the
methods mentioned in Step #5 above. Repeat Steps
#5 and #6 until all numbers are entered correct. Then
press NO to continue.
1:NORMAL
2:FINE
3:EXTRA FINE 4:U-FINE
8.
Enter the number corresponding to the correct Mode
and then press YES. Or, just press YES for Normal
Mode.
ENTER FINAL DEST. #
9.
Enter the Speed Dial number or One Touch number
to which the Relay Station should send the
document. The Speed Dial numbers or the One
Touch numbers you select must already be stored in
the Relaying fax unit.
You can specify many
locations here. If the destinations are stored as One
Touch Keys, just keep pressing the appropriate Keys
until you have specified all destinations. However,
you must press YES after each new Speed Dial
number. Press NO when you finish entering all
numbers.
ANOTHER NUMBER?
ENTER YES OR NO
AUTO DIAL?
PRESS YES, NO OR t s
1:SND 2:RCV 3:RELAY
4:SND/RCV 5:MAILBOX
DUAL NODE RELAY?
PRESS YES OR NO
ENTER RELAY STATION#
119
ENTER TIME
__:__
10. Enter the time for the Relay to begin, then press YES.
Or, just press YES to begin transmission now. Press
NO to return to Ready Mode.
The document(s) is scanned to
memory and is automatically
sent at the time(s) specified (or
immediately if no time was
specified).
NOTES:
1.
The time you enter is when your machine will start the Relay sequence.
Once the document is received completely at the Relay Station, it is Relayed
immediately. You cannot specify the Relay time to a final destination.
2.
All Speed Dial numbers and One Touch Keys specified in Step #5 must have
been pre-programmed as Relay Stations when storing Speed Dial numbers.
If a Speed Dial number or One Touch Key is entered in Step #5, and it has
not been pre-designated as a Relay Station, the display will read “#XXX: NOT
A RELAY STATION.”
3.
If you make a mistake while entering any number from the Keypad, press NO
to backspace and erase incorrect digits or use the Cursor Direction Keys to
move the cursor to the incorrect digit. When the cursor is at the point of
error, simply enter the correct digit.
6.3.4 Dual Node Relays From Your Unit
You can perform a Dual Node Relay through a Pitney Bowes model with a
compatible Relay feature to final destinations by one of the following methods:
A. Enter a Dual Node Relay programmable AutoDial job.
B. Program a P-Key for a Dual Node Relay routine.
Once you have
selected the appropriate P-Key to be programmed, follow the same
procedures as outlined for entering a Dual Node Relay programmable
AutoDial job below. This establishes a regular Relay job that can be
easily repeated by placing a document in the Feeder and pressing the
appropriate P-Key.
C. Follow DTMF dialing procedures. This is commonly referred to as a
Touch Tone and can be accomplished using the Numeric Keypad on your
2030 Series. Normally, you would only use this procedure if originating the
Relay from a non-Pitney Bowes fax machine or a Pitney Bowes fax machine
that does not support the Relay feature.
120
To enter a Dual Node Relay programmable AutoDial job:
Do This
This Happens
1.
Insert the document face down in the Document
Feeder and press FEATURES twice.
AUTO DIAL?
PRESS YES, NO OR t s
2.
Press YES.
1:SND 2:RCV 3:RELAY
4:SND/RCV 5:MAILBOX
3.
Press 3, and then press YES.
4.
Press YES for Dual Node Relay. The 2030 cannot
be used as a Relay Station.
5.
Enter the NODE 1 Speed Dial number or One Touch
Key followed by YES.
6.
If you entered a Speed Dial number, press YES a
second time.
ANOTHER NUMBER?
7.
Press YES and enter another number by one of the
methods mentioned in Step #5 above. Repeat Steps
#5 and #6 until all numbers are entered. Then press
NO to continue.
ENTER NODE 2 STATION #
8.
Enter the NODE 2 Speed Dial number or One Touch
Key followed by YES. The Speed Dial numbers or
the One Touch Key numbers you select must
already be stored as Relay Stations or the display
will read “#XXX not a Relay Station”. Remember:
the 2030 cannot be used as a Relay Station.
9.
If you entered a Speed Dial number, press YES a
second time.
DUAL NODE RELAY?
PRESS YES OR NO
10. Press YES and enter another number by one of the
methods mentioned in Step #8 above. Repeat Steps
#8 and #9 until all numbers are entered. Then press
NO to continue.
11. Enter the number corresponding to the correct
Mode and then press YES. Or, just press YES for
Normal Mode.
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ENTER NODE 1 STATION #
The number appears in the
display.
The number appears in the
display.
ANOTHER NUMBER?
1:NORMAL
3:EXTRA FINE
2:FINE
4:U-FINE
ENTER FINAL DEST.#
12. Enter the Speed Dial number or One Touch number
to which the Relay Station should send the
document. The Speed Dial numbers or the One
Touch numbers you select must already be stored in
the Relaying fax unit.
You can specify many
locations here. If the destinations are stored as One
Touch Keys, just keep pressing the appropriate
Keys until you have specified all destinations.
However, you must press YES after each new Speed
Dial number. Press NO when you finish entering all
numbers.
13. Enter the time for the Relay to begin, then press
YES. Or, just press YES to begin transmission now.
ENTER TIME
__:__
The document(s) is scanned to
memory and is automatically
sent at the time(s) specified (or
immediately if no time was
specified).
NOTES:
1.
The time you enter is when your machine will start the Relay sequence.
Once the document is received completely at the Relay Station, it is Relayed
immediately. You cannot specify the Relay time for the Node 1 or Node 2
Relay Stations.
2.
Relay Station 1’s operator must have Node 2 Relay Station(s) designated as
a Relay Station. If not, relaying from Node 1 to Node 2 will fail. If this error
occurs, the Requesting unit will indicate: “REMOTE FAX HAS NO RELAY
FACILITY.”
3.
If you make a mistake while entering any number from the keypad, press NO
to backspace and erase incorrect digits or use the Cursor Direction Keys to
move the cursor to the incorrect digit. When the cursor is at the point of
error, simply enter the correct digit.
6.3.5 Performing Relays Using DTMF (Touch-Tone)
Single and Dual Node Relays can be requested (initiated) from non-Pitney Bowes
fax machines using DTMF (Dual Tone Multi-Frequency) dialing procedures. This
is commonly referred to as Touch-Tone dialing and can be accomplished by
dialing from that unit’s attached Touch-Tone capable telephone handset. When
using this procedure, your Pitney Bowes 2030 will act as a Relay Station (Hub),
forwarding the document to another Relay Station (in the case of Dual Node
Relay) or to the final destination(s), as a Single Node Relay. Should you wish to
do so, please contact the Pitney Bowes Diagnostic Center listed in the back of
this guide for additional information and/or documentation.
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6.3.6 Relay Reports
During Single Node Relays (Simple Relay) and Dual Node Relays (Two Step
Relay), many reports can be generated to confirm the status of the Relay at each
“step” along the programmed Relay communication route. If each location
operator follows certain procedures, Relay Confirmation Reports can be sent to
and printed at the Originating locations, First Relay Station(s) and Second Relay
Station(s). Relay Confirmation Reports can inform all locations involved in a
Relay command that the Relay was successful. SPECIAL CONDITIONS MUST
BE MET FOR RELAY CONFIRMATION REPORTS TO REACH THE
ORIGINATOR. This is why it is recommended that a Key Operator or System
Administrator set up the Relay capabilities with other fax Key Operators.
If you want to receive more information and/or documentation on how to program
the Requesting unit and Relay Station(s) to receive a Relay Confirmation Report,
please call the Pitney Bowes Diagnostic Center listed in the back of this Guide.
6.4 Programmable Power Saver
The Programmable Power Saver feature available on Model 2030 conserves
energy and greatly reduces electric bills while ensuring that documents will still be
received and printed.
6.4.1 Programmable Power Saver Feature (Heater Timer)
Your 2030 was shipped with the Power Saver feature ON and therefore does not
require adjustment. It is set to automatically power down and thus save energy
when the system is not being used. This programmable Power Saver feature
conserves energy and greatly reduces electric bills while ensuring that the
documents will still be received and printed.
In the event that an incoming document arrives when the Power Saver mode is
on (and the heating element’s temperature is low), the unit will reactivate the
heater timer while temporarily receiving the document into memory. Once the
element reaches operating temperature, the document is completely printed. The
heater element automatically shuts off until the next designated “on period,” or
when another document is received, whichever comes first.
Depending upon your needs, the Power Saver can be ON, OFF or
CUSTOMIZED. These choices are available under the “Setting System Options,”
(See Section 5.7.2). If “ON” is selected, the heater will be powered only when a
print operation is imminent. When “OFF” is selected, the Model 2030’s heater will
always receive full power.
Selecting the “CUSTOM” setting will maintain full power to the heating element
from 8:00 am - 5:00 pm, Monday through Friday. The printer heater will be off
during the remaining times. Different customized routines can also be remotely
programmed by the Diagnostic Center or a Pitney Bowes technician. Once
programmed with the “CUSTOM” setting selected, the 2030 will automatically turn
123
the heating element on at the designated time each day and off again at a
designated later time.
6.5 Modem Start Speed
Your Model 2030 is capable of communicating with other units at the speed of
33,600 bits per second (bps). The amount of time each transaction takes
depends upon the type of document being transmitted and whether the sending
machine is set for either Normal, Fine, or Extra Fine Modes (resolution).
The transmission speed is always determined by the capability of the receiving
fax and quality of the phone line. If you are sending from the Model 2030 and it
detects inferior telephone quality, it will automatically adjust its speed downward
(from 33,600 down to 2,400 bps, in 2,400 bps increments).
When sending to certain destinations, particularly overseas, it may not be
possible to send at the top speed. If this is known in advance, you can save time
and money if the Modem is preset to start at a lower speed. This will reduce the
protocol or “hand-shake” time between pages, thereby reducing telephone costs.
If you notice that your machine is consistently sending to certain locations at
slower than normal speeds, the Modem Start Speed feature can be activated on
your unit. Please call the Pitney Bowes Diagnostic Center listed in the back of
this Guide. This feature can be changed over the phone and does not require a
service call.
The Modem Start Speed feature allows you to set a specific speed for each
Speed Dial number. You will see the following extra prompt displayed when
programming new Speed Dial numbers or changing existing ones:
Do This
This Happens
1.
Following the procedures in Section 5.1.1, press
FEATURES, 5, then YES; press YES again, enter the
Speed Dial number; enter the telephone number and
name; press YES.
SET START SPEED?
ENTER YES, NO OR t s
2.
Press YES if you want to select a start speed or NO
if you do not. Example: press YES.
START SPEED: 33.6
PRESS t s TO SELECT
3.
Press the Communication Status or Help Key to
display the desired start speed. Then press YES to
select. Or, do not specify a start speed by pressing
NO.
ENTER SPEED DIAL #
*=
124
4.
Press YES to continue programming Speed Dial
Numbers (or NO to return to the Ready Mode).
Important: For each step down you select, you will increase the transmission
time.
This feature should not be used unless you consistently cannot
communicate at top speed to specific speed dial destinations.
6.6 Sub-addressing
6.6.1 General Description
A Pitney Bowes 2030 can transmit a document with a Sub-address simply by
entering the Sub-address from the fax control panel. The Sub-Addressing
function allows you to further route, forward or relay documents to a specific
workstation on a computer or telephone network. Only systems using fax
hardware/software that are capable of sending and receiving Sub-address codes
can utilize this feature. If you would like to use the Sub-address feature, please
contact the Pitney Bowes Diagnostic Center listed in the back of this Guide so it
can be enabled.
Sending with a Sub-address to a workstation on a Computer Network:
Workstations
1
2
PB 2030 (send to
Sub-address #4)
PB Unit with
HydraFax
LAN
3
4
Document
recieved
here
Sending faxes to a recipient using a fax system that supports Sub-addressing is
as simple as sending an ordinary fax.
125
6.6.2 Programming a Sub-address
While programming a fax number into a Speed Dial number (see Section 5.1.1 on
programming Speed Dial numbers, if necessary), or entering a fax number via
the numeric keypad, press the COPY key (a lower case “s” is displayed), enter
the Sub-address code.
126
7. TROUBLESHOOTING AND MAINTENANCE
If you do experience a problem with your Model 2030, the unit will alert you with
several audible beeps or warning signals and will always produce a message in
the display that will describe the problem. Once you correct the situation, you can
begin the operation once again.
Pressing STOP is the principal way to clear the system of most error conditions.
7.1 Symptom and Probable Cause
Symptom and Probable Cause
Solution
Vertical lines printing on received pages:
The remote sending fax unit may have a
scanning problem or the Imaging Cartridge
may be damaged or leaking.
Print a Journal Report (see Section 5.6.3 for
instructions) and check the print quality.
If the Journal does not contain any vertical
lines, then the remote sending unit may have
a scanning problem. Contact the remote
Operator and report the problem to them.
If the Journal contains the same vertical
lines, replace the Imaging Cartridge (see
Section 7.6).
Fading print: The Imaging Cartridge may
be running out of toner.
Replace the Imaging Cartridge (see Section
7.6).
Receive or printed pages are completely
black:
Either the Imaging Cartridge
requires maintenance or it may need
replacing.
Replace the Imaging Cartridge (see Section
7.6). If black images are still being received,
the Model 2030 may require servicing. Call
the Pitney Bowes Diagnostic Center listed in
the back of this Guide.
Printing and receiving blank pages: There
is a problem with the Imaging Cartridge or
the Model 2030 may need servicing.
Make sure you have removed the sealing tape
from the Imaging Cartridge.
If this has
already been removed, the Imaging Cartridge
may be completely out of toner. If replacing
the Imaging Cartridge (Section 7.6) does not
correct the problem, your Model 2030 may
require maintenance. Call the Pitney Bowes
Diagnostic Center listed in the back of this
Guide.
127
Printer Jam: Verify that the paper tray is
loaded properly.
Try reducing the
amount of paper loaded in the unit.
Verify that the unit is on a level surface.
Change the plain paper to one designed
for laser printers.
First, insure that the Model 2030 is on a
level surface. Your paper may be too thin
or too thick. Never place more than 500
sheets into the paper cassette. It is best to
keep more than a few pages of paper in the
Main Cassette. Refer to Section 3.6 for
instructions on properly installing paper.
If none of these measures corrects the
problem, remove the paper, fan it, turn it
upside down, and place the paper back into
the cassette.
Scanner Jam: The condition and/or type
of pages may not be appropriate for
automatic feeding or the original may not
be in the ADF properly.
Refer to Section 3.8.1 and 3.8.2 for all
document specifications and limitations.
Originals should not contain staples, paper
clips or dust or grease. Use a Document
Carrier for pressure sensitive materials,
carbon paper or extra thin or glossy paper.
Never place more than 50 pages in the
Automatic Document Feeder at same time.
Make sure the Document Guides are
adjusted properly.
When you send, the receiving Operator
notices vertical lines on the received
pages: The remote receiving fax unit may
have a printing problem or the scanner
on your machine many need cleaning
If you make a copy on your machine and the
copy quality is fine, it is a problem with the
receiving machine. If the copy you made
displays lines, clean the scanner located
under the Operator Panel. See Section 7.5
for details.
7.2 Display Messages
Display Message
JOB #XX
CANNOT EDIT
Meaning and Solution
You have attempted to edit a programmed job that the Model
2030 is currently executing, i.e., the unit is on line (dialing,
or transmitting). A job cannot be edited while it is in
progress. You can only edit a job if the control panel “On
Line” LED is off. However, it is possible to edit this job if
the Model 2030 is on-line executing an unrelated job.
128
COMMUNICATIONS
ERROR
An unsuccessful transmission resulted from an unspecified
telephone problem. Press STOP and try again. Or press STOP,
contact the remote operator, and try the transmission once
again or repeat the Job via the Edit Job Key or Feature #4 (See
Section 5.4).
DIALER FULL
The AutoDial Memory cannot accept any more programmable
AutoDial jobs, or Delayed Send jobs until an existing job has
been completed or deleted. The 2030 can store a maximum of
30 jobs.
ENTER ACCESS CODE
__ __ __ __
The Secure Access feature is ON. You must enter the Access
Code to perform any machine function. See your Key Operator
or System Administrator for assistance.
ENTER PBX CODE
The PBX Access Code feature is ON. You must enter a valid
PBX Access Code if dialing through your PBX. See your Key
Operator or System Administrator for assistance.
INCOMPLETE JOB
CHECK JOBS REPORT
This message is displayed if no connection was made after all
redial attempts.
The unit should have also printed an
Incomplete Dial Message. Press STOP and print a Jobs Report
if necessary (see Section 5.6.1). Repeat the transmission or
contact the remote operator to resolve the situation.
LOWER CASSETTE
EMPTY
If only one additional cassette has been added, this message
will appear.
2ND CASSETTE EMPTY
This message indicates that one of the two additional cassettes
(middle cassette) is empty.
7.3 Clearing a Paper Jam
Although it is an extremely rare occurrence, the Paper may become jammed in
your 2030, if proper loading procedures are not followed. See Section 3.6 for
procedures on loading paper.
Some of the more common causes of paper jams and the best ways to avoid
them are listed below:
1.
The best way to prevent frequent jams is to make sure that the 2030 is
placed on a level, hard, flat, stable surface.
129
2.
The vast majority of plain paper will work well in your 2030. If the paper is not
compatible with the unit, however, using it could promote frequent jams.
•
•
Avoid very smooth or coarse paper.
If your machine is feeding two or more pages at once, you may be
using a type of paper that is difficult to separate. Remove the paper from
the cassette(s) and fan the edges to separate the pages.
3. You may be using your paper incorrectly.
•
•
•
Store your Recording Paper in a stable environment, avoiding extremes
in temperature and humidity.
Load paper into the paper supply areas carefully. If a page is folded or
wrinkled, remove it.
Print on the correct side of the paper. Some paper manufacturers place
an arrow on the end of the paper ream wrap to specify which side of the
page is correct side for printing. If you are having problems, remove the
paper stack from the tray, rotate it 180°, turn it over, and then place it
back in the tray.
4. Clean the printer every time the Imaging Cartridge is replaced to prevent
toner build-up inside the paper path. See Section 7.6.1 for details.
5. Very frequent jamming may indicate that you should have your 2030
serviced. Please call the Pitney Bowes Diagnostic Center listed in the back
of this Guide.
If the paper can’t feed properly and a paper jam is detected, the display will flash
“Printer Jam.” You must clear the misfed paper before continuing. The 2030 will
automatically return to the System Ready screen after the paper has been
cleared.
It is possible for more than one sheet of paper to be caught in the unit during a
printer jam, so check for more than one page. Jams occur most often in the
paper pick-up area and fuser roller area of the unit.
To clear a printer jam, follow the instructions and illustrations below:
•
•
•
Remove all jammed paper very carefully. Avoid tearing the page to
ensure you remove it all.
Keep your fingers away from the hot fuser roller.
If the page tears as you remove it, check inside the unit for small
pieces of paper and make sure you remove all of them before
proceeding.
1. Open Cassette(s) to be sure the paper is loaded properly. Pull the cassette(s)
completely out and check inside the unit. Paper may have started to feed
130
through and become jammed. Make sure paper is set under the clips and
does not exceed over the full indication line on Paper Width Guide on right
side. Replace the cassette(s).
2. Push the release button on right side (near the front) to open the printer door.
As soon as you open the cover, you will hear an alarm. The alarm will stop in
approximately 10 seconds, or you can press STOP to turn the alarm off
immediately.
3. Remove any Recording Paper that may be caught in figures 1 and/or 2.
4. Gently but firmly close the Printer Door.
131
Note:
§ The 2030 will automatically return to the System Ready screen after the
paper jam(s) have been cleared.
§
If the message in the display still reads “PRINTER JAM” or if the paper
continues to jam, call the Pitney Bowes Diagnostic Center listed in the
back of this Guide.
WARNING: The fuser area is HOT. Do not touch the fuser rollers or injury may
result.
CAUTION: Remove the paper jam carefully. Toner from the jammed paper can
stain your clothes. If your clothes get toner on them, wipe the toner off with a dry
cloth, and wash the clothes in cold water. Hot water sets toner into fabric.
7.4 Clearing a Misfed Original
In the unlikely event that an original document does not feed properly, the display
will flash “Scanner Misfeed.” You must press “Stop” to erase the message and
then clear the misfed original before continuing. Follow the instructions and
illustrations below:
1. To open the Document Feeder Door lift up on Operator Panel.
2. Remove the misfed document.
Note: Try to send the document again. If documents jam frequently, make
sure your documents comply with recommendations reviewed in Section 3.8.
132
7.5 Cleaning the Scanner Surface
To ensure transmission of quality images, i.e., those void of lines or other marks,
periodic cleaning of the scanner glass in recommended. To do so, proceed as
follows:
1. Open the Operator Panel. Grasp the right side of the panel, as you
would to release documents from the feeder, and lift up. Locate the long
narrow vertical strip of glass located between the paper feed rollers.
2. Using a soft clean, moistened* cloth, wipe the glass surface.
3. Also clean the white plastic strip located in the upper half of the Operator
Panel.
4. Close the Operator Panel.
*Note: Do not use abrasives or caustic substances to clean the
scanner glass. Isopropyl alcohol is recommended.
133
7.6 Installing/Replacing the Imaging Cartridge
Follow the steps outlined below to install or replace the 2030’s Imaging Cartridge.
If replacing the cartridge, it is recommended that you perform the “Clean Printer
Procedure” after replacement. See next Section for details.
•
Remove the new Imaging Cartridge
from the carton.
•
Pull the tear strip on the aluminum
colored (anti-static) bag and remove
the new Imaging Cartridge.
See
CAUTION to follow.
1. Gently rock the cartridge from end to
end five or six times to redistribute the
toner.
2. Remove the protective seal.
Note: Pull the seal slowly and straight
out.
3. Push the button on the right side of
the unit to open the Printer Cover.
Note: As soon as you open the panel,
you will hear an audible alarm. This
will stop in approximately 10 seconds.
To turn it off immediately, press Stop.
Display flashes “Printer Door Open.”
CAUTION: To prevent damage or poor image quality, do not touch the drum
surface (gray cylinder underneath protective cover) or expose the Imaging
Cartridge to direct sunlight or room light for more than a few minutes. The
cartridge uses a developing process similar to that used for film in a camera.
Light can cause the developing roller inside the cartridge to be damaged.
134
§
If replacing a cartridge, remove the
old cartridge from the unit, being sure
to grasp the middle of the cartridge
firmly. Do not touch the heater roller
in the unit, it may be very hot. To
recycle the old cartridge return it in the
box the new cartridge came in. See
Section 2.1 for details.
4. Install the new Imaging Cartridge by
aligning the arrow and the projection
on both sides as shown and insert the
cartridge all the way in.
5. Close the Printer Cover firmly.
CAUTION: If your clothes get toner on them, wipe the toner off with a dry cloth,
and wash the clothes in cold water. Hot water sets toner into fabric.
CAUTION: Because the Model 2030 uses a unique Cartridge, it is recommended
that the Imaging Cartridge be ordered from Pitney Bowes Facsimile Systems.
Exclusive sensors and keying systems will not allow you to install any other type
of Imaging Cartridge. Damage to the machine may result.
WHEN THE IMAGING CARTRIDGE IS REPLACED, BE SURE TO SELECT
FEATURE 12 FROM THE OPERATOR PANEL FOR CLEANING THE PRINTER
(see next Section).
135
7.6.1 Cleaning the Printer
For continued reliability and image quality, you should perform the Printer
Cleaning procedure each time a new Imaging Cartridge is installed, or if the 2030
is experiencing paper misfeeds. Failure to do so can cause jams and/or damage
to the unit.
The Printer Cleaning Procedure generates 3 sheets of Cleaning Paper that are
then used to clean the fuser rollers in the Model 2030 paper path.
Do This
1.
Press FEATURES.
2.
Press 12 and then YES.
This Happens
FEATURE SELECTIONS
PRESS YES, NO OR ts
The following message will
appear in the display:
After a few moments, the Model 2030 will
automatically print 3 test charts with a diagonal black
pattern that will be delivered, face up, into the Paper
Exit Tray.
Then the display will read:
CLEANING CHARTS
PRINTING NOW
LOAD CHARTS
FACE UP…
IN CASSETTE
THEN PRESS YES.
3.
When the test charts have been printed, remove them
from the Paper Exit Tray and place them, face up, in
the Upper Cassette. Close the Cassette. Press YES.
The display will immediately
read:
CLEANING PRINTER
The test charts will automatically feed into the Model
2030.
The fuser rollers in the 2030
should now be clean.
The display will return to the
System Ready Mode.
136
7.7 Safety And Ozone Emissions Information
The information contained in the following Section is presented to insure that you
are familiar with all Model 2030 operational aspects and safety issues.
7.7.1 Safety Information
The Model 2030 is UL listed, CSA certified, and GS licensed.
1. Laser Safety
The laser component of the Model 2030 is certified as a Class 1 laser product
under the U.S. Department of Health and Human Services (DHHS) Radiation
Performance Standard according to the “Radiation Control for Health and
Safety Act” of 1968. This means that the unit is completely confined within
protective housings and external covers, the laser beam cannot escape from
the machine during any phase of user operation.
2. CDRH Regulations
The Center of Device and Radiological Health (CDRH) of the U.S. Food and
Drug Administration implemented regulations for laser products on August 2,
1976. These regulations apply to laser products manufactured from August 1,
1976. Compliance is mandatory for products marketed in the United States.
This unit complied with DHHS Rules 21 CFR Chapter 1, Subchapter J. at the
date of manufacture.
CAUTION: Use of controls and adjustments of performance of procedures
other than those specified in this manual may result in hazardous
radiation exposure.
7.7.2 Ozone Information
The high voltage supplies found in laser engines and photocopies generate
ozone gas (03) as a by-product of the electrophotographic process. Ozone is
only generated while the fax unit is printing.
1. UL Standards for Ozone
The only existing standard for ozone emissions has been established by
Underwriters Laboratory (UL). The 2030’s ozone emissions are less than
specified by this standard.
Because ozone can be an irritant, various regulatory agencies have
established limits to the amount of ozone to which employees may be
exposed. The work place specifications are:
• A person may not be exposed to an average concentration of greater
than 0.1 part per million (PPM) of ozone for a period of eight hours.
137
• At this time, the ACGIH has proposed a ceiling limit of 0.1 PPM for
ozone.
2. Model 2030 Ozone Emissions
The Model 2030 produces an extremely low amount of ozone, below 0.02
3
mg/m .
3. Employer Responsibilities
The employer is responsible for providing a work environment that meets the
standards discussed in section 1 above.
Almost all ozone concerns arise from abnormal site or operating conditions.
The following conditions may generate an ozone complaint:
•
•
•
•
•
multiple laser print engines in a very confined area
extremely low relative humidity
poor room ventilation
the facsimile ventilation slots directed toward the face of personnel
long, continuous receiving, copying, or printing with any of the above
conditions
Inspect your work environment for the operating conditions listed above if you
believe ozone emissions are a problem in your area.
Some people may be extra-sensitive to ozone odor. If this situation is
encountered, it is advisable to position the fax unit away from the sensitive
operator.
7.7.3 Toner Safety and Care
Toner is a non-toxic substance composed of plastic, iron, and a small amount of
pigment. If toner comes in contact with skin or clothing, remove as much toner
as possible with a vacuum or dry tissue wipes, and then wash with cold water.
Hot water causes toner to be more difficult to remove. Because toner tends to
degrade vinyl materials, contact with any vinyl should be avoided.
138
8. NOTICE FOR U.S.A. USERS
The telephone Consumer Protection Act of 1991 makes it unlawful for any person
to use a computer or other electronic device to send any message via telephone
facsimile units unless the message clearly contains, in a margin at the top or
bottom of each transmitted page or on the first page of transmission, the following
information:
1. Date and Time of transmission and
2. Identification of either business, business entity or individual sending the
message and
3. Telephone number of either the sending machine, business, business
entity or individual.
In order to program this information into your 2030, you should refer to Section
5.7 to complete the steps.
FCC REQUIREMENTS
1. This equipment complies with Part 68 of the FCC rules. On the rear side of
the facsimile is a label that contains, among other information, the FCC
registration number and ringer equivalence number (REN) for this unit.
If requested, this information must be provided to the telephone company.
2. This equipment connects to the network via USOC RJ11C.
3. The REN is used to determine the quantity of devices which may be
connected to the telephone line. Excessive REN’s on the telephone line may
result in the devices not ringing in response to an incoming call. In most, but
not all areas, the sum of the REN’s should not exceed five (5.0). To be
certain of the number of devices that may be connected to the line, as
determined by the total REN’s, contact the telephone company to determine
the maximum REN for the calling area.
4. If the terminal equipment causes harm to the telephone network, the
telephone company will notify you in advance. But if advance notice isn’t
practical, the telephone company will notify the customer as soon as possible.
Also, you will be advised of your right to file a complaint with the FCC if you
believe it is necessary.
5. The telephone company may make changes in its facilities, equipment,
operations, or procedures that could affect the operation of the equipment. If
this happens, the telephone company will provide advance notice in order for
you to make the necessary modifications in order to maintain uninterrupted
service.
6. If trouble is experienced with this equipment, please call the following 800
number for repair and/or warranty information: 800-243-5556. If the trouble
is causing harm to the telephone network, the telephone company may
request you remove the equipment from the network until the problem is
resolved.
7. This equipment cannot be used on public coin service provided by the
telephone company. Connection to Party Line Service is subject to state
139
tariffs.
(Contact the state public utility commission, public service
commission or corporation commission for information.)
8. The telephone consumer Protection Act of 1991 makes it unlawful for any
person to use a computer or other electronic device to send any message via
telephone fax machine unless such message clearly contains, in a margin at
the top or bottom of each transmitted page or on the first page of the
transmission, the date and time it is sent and an identification of the business
or other entity, or other individual sending the message and the telephone
number of the sending machine or such business, other entity, or individual.
(In order to program this information into your fax machine and insure that it
will be transmitted, refer to Section 5.7.2).
9. This equipment is Hearing-Aid Compatible.
FCC WARNING
This equipment generates, uses, and can radiate radio frequency energy
and, if not installed and used in accordance with the Operating Guide,
may cause interference to radio communications. It has been tested and
found to comply with the limits for a Class B Computing Device pursuant
to Sub-part J of part 15 of FCC Rules, which are designed to provide
reasonable protection against such interference when operated in a
residential installation. However, there is no guarantee that interference
will not occur in a particular installation. If this equipment does cause
interference to radio or television reception, which can be determined by
turning the equipment off and on, you are encouraged to try to correct the
interference by one or more of the following measures:
(1) Reorient the receiving antenna.
(2) Relocate your fax machine with respect to the receiver.
(3) Move your fax machine away from the receiver.
(4) Plug your fax machine into a different outlet so that the fax machine
and receiver are on different electrical circuits.
140
9. NOTICE TO CANADIAN USERS
The Canadian Department of Communications Label identifies certified
equipment.
This certification means that the equipment meets certain
telecommunications network protective, operational and safety requirements.
The Department does not guarantee the equipment will operate to the user’s
satisfaction.
Before installing this equipment, users should ensure that it is permissible to be
connected to the facilities of the local telecommunications company. The
equipment must also be installed using an acceptable method of connection. In
some cases, the company’s inside wiring associated with a single line individual
service may be extended by means of a certified connector assembly (telephone
extension cord). The customer should be aware that compliance with the above
conditions may not prevent degradation of service in some situations.
Repairs to certified equipment should be made by an authorized Canadian
maintenance facility designated by supplier. Any repairs or alteration made by the
user to this equipment, or equipment malfunctions, may give the
telecommunications company cause to request the user to disconnect the
equipment.
User should ensure for their own protection that the electrical ground connections
of the power utility, telephone lines and internal metallic water pipe system, if
present, are connected together. This precaution may be particularly important in
rural areas.
CAUTION:
User should not attempt to make such connections themselves, but should
contact the appropriate electric inspection authority, or electrician, as appropriate.
The Load Number (LN) assigned to each device denotes the percentage of the
total load to be connected to a telephone loop which is used by the device, to
prevent overloading. The termination on a loop may consist of any combination
of devices subject only to the requirement that total of the Load Numbers of all
the devices does not exceed 100. The Load Number of this device is 16.
L'étiquette du ministère des Communications du Canada identifie le matériel
homologué. Cette étiquette certifie que le matériel est conforme à certaines
normes de protection, d'exploitation et de sécurité des réseaux de
télécommunications. Le Ministère n'assure toutefois pas que le matériel
fonctionnera à la satisfaction de l'utilisateur.
Avant d'installer ce matériel, l'utilisateur doit s'assurer qu'il est permis de le
raccorder aux installations de l'entreprise locale de télécommunication. Le
matériel doit également être installé en suivant une méthode acceptée de
raccordement. Dans certains cas, les fils intérieurs de l'entreprise utilisês pour
un service individuel à ligne unique peuvent être prolongês au moyen d'un
141
dispositif homologué de raccordement (cordon prolongateur téléphonique
interne). L'abonné ne doit pas oublier qu'il est possible que la conformité aux
conditions énoncées ci-dessus n'empêchent pas la dégradation du service dans
certaines situations.
Les réparations de matériel homologué doivent être effectuées pas un centre
d'entretien canadien autorisé désigné par le fournisseur. Toute réparation ou
modification effectuée par l'utilisateur de cet équipement ou tout mauvais
fonctionnement de l'équipement peut obliger la compagnie de télécommunications à demander à l'utilisateur de débrancher l'équipement. Pour sa propre
protection, l'utilisateur doit s'assurer que tous les fils de mise à la terre de source
d'énergie électrique, des lignes téléphoniques et des canalisations d'eau
métalliques, s'il y en a, sont raccordés ensemble. Cette précaution est
particulièrement importante dans les régions rurales.
ADVERTISSEMENT
L'utilitsateur ne doit pas tenter de faire ces raccordements lui-même; il doit avoir
recours â un service d'inspection des installations électriques ou â un électricien,
selon le cas.
L'indice de charge (IC) assigné à chaque dispositif indique, pour éviter toute
surcharge, le pourcentage de la charge totale qui peut étre raccordée à un circuit
téléphonique bouclé utilisé par ce dispositif. Le raccordement du circuit bouclé
peut être constitué de n'importe quelle combinaison de dispositifs, pourvu que la
somme des indices de charge de l'ensemble des dispositifs ne dépasse pas 100.
L'indice de charge de ce produit est 16.
142
10. INFORMATION FOR U.K. USERS
10.1 BABT Information for Model 2030
1. WARNING
•
•
•
•
•
•
Equipment connected to the rear ports should be such that the facsimile
continues to comply with the requirements of Section 4.2 (TNV) and Section
2.3 (SELV) circuits of EN 41003 after the circuit connections are made.
The connection to the telecommunications systems is to be disconnected
before the main plug is removed. The connection to the telecommunication
systems is not to be hard wired.
The voltages of the port marked “TEL” are Telecommunication Network
Voltage (TNV) for the PSTN line connection and series connection.
To prevent fire or shock hazard, do not expose this apparatus to rain or any
type of moisture.
Interconnection circuits for connection to the RJ11 and BS 6312 sockets
should be such that the equipment continues to comply with the requirements
of section 4.2 of EN 41003 for TNV circuits. All other interconnection circuits
shall comply with the requirements of section of EN 60950 for SELV circuits.
This equipment must be earthed. This is normally via the earth pin of the 13
A plug.
2. POINTS PERTINENT TO PSTN CONNECTION
•
•
•
•
•
•
•
This apparatus is approved for connection telecommunication systems
specified in the instructions for use, subject to the conditions set out in them.
BABT Certification number not available at time of printing.
This apparatus is not suitable as an extension to a payphone.
R.E.N.= 3
R.E.N. means Ringer Equivalence Number. The REN relates to the
performance of the facsimile machine when used in combination with other
items of apparatus. The REN is a customer guide indicating approximately
the maximum number of items of apparatus that should be connected
simultaneously to the line. This maximum number is obtained by summing
the REN by summing the REN value of each of the individual items. The total
REN should not exceed 4. The REN value of the facsimile machine is 3 and
the REN value of a telephone is typically 1. Therefore only one telephone
and facsimile machines should be connected to the line.
This apparatus should only be used on exclusive exchange lines with loop
disconnect or multi-frequency signaling.
Approval to shared service line or a line connected to a 1+a carrier system.
The voltage drop introduced between the PSTN line cord and the telephone
socket has been measured a 2.OV at a current of 40mA. Therefore, no
additional series equipment may be connected.
The introduction of this voltage drop may occasionally cause difficulties in
making calls from the associated telephone or problems in telephone
143
conversation being experienced by both parties to the call. In the unlikely
event of such problems occurring, the user should contact the supplier or
maintainer of the apparatus, rather than the network operator.
While operation may be possible initially, changes to or modernization of the
network taking place in the normal course of events may result in the
apparatus being connected to a network service with which it was not
designed to be compatible. Failure of the apparatus to work under these
circumstances may not be the responsibility of the network operator.
•
Some difficulties may be experienced when making calls from other
apparatus connected to the PSTN via the series apparatus. Such difficulties
may include:
- Difficulties in making calls
- Problems in the telephone conversation being experienced by both
parties to the call.
•
In the event of any such difficulties in the first instance, contact Pitney Bowes,
rather than the network operator.
•
The facsimile should not be used in conjunction with other series connected
apparatus such that the aggregate declared voltage drops of all this
apparatus, together with the voltage drop introduced at 40mA by any
separate wiring that is used to link items of apparatus, exceeds 2.OV.
•
For the definition of a RBS (Relevant Branch System) for PSTN lines, please
refer to BS6789 Part 6.1, section 2.4 of BS6789.
•
This apparatus has been approved for the use of the following facilities.
1. Storage of telephone numbers for retrieval by a predetermined code
2. Automatic call initiation
3. Operation in the absence of Proceed Indication
4. Automatic dialling
5. Automatic storage of last number dialled
6. Multiple repeat attempt
7. Autoclear from the call originating end
8. Modem
9. Multi-frequency signaling
10. Loop disconnect signaling
11. Series connection
12. Call progress monitor
Any other usage will invalidate the approval of the apparatus if as a result, it then
ceases to conform to the standards against which approval was gained.
•
The apparatus is only approved for compatible PBX’s and Pitney Bowes
should be consulted for an up to date list of PBX’s with which this apparatus
is compatible.
144
•
It cannot be guaranteed that the apparatus will operate correctly under all
possible conditions of connection to compatible PBX’s. In case of difficulty,
please refer in the first instance to Pitney Bowes.
•
WARNING. No more than two pauses should be inserted between the PSTN
access digit and the PSTN number when programming the machine. Failure
to observe this may cause incorrect working.
•
Ensure that manually entered telephone numbers are correctly stored in the
apparatus and that all Speed Dial locations are correctly programmed.
•
The apparatus is suitable for connection to a PBX that returns secondary
proceed indication.
3. INSTALLATION OF ASSOCIATED TELEPHONE (Optional)
At the rear of the unit is the telephone connector. The associated telephone is
plugged into the socket marked TEL.
4. POINTS ON PITNEY BOWES HS1 HANDSET (Optional)
•
The dialing code “999“ can be dialed on the associated telephone for the
purposes of making calls to the British Telecom Emergency (999) Service.
•
The Redial facility of the handset must not be used when the apparatus is
connected to a PABX which returns secondary proceed indication. Failure to
comply with this requirement may result in unsatisfactory
operation.
•
•
Before installation please ensure that the TONE/PULSE DIALLING selector
switch is set to the correct position.
145
TO THE USER
Before connecting this equipment to a British Telecom line, the lower portion of
this form should be sent to your local Telephone Area Office. This form is to:
1. Advise of your connection
2. Where necessary, request the installation of a suitable BT connection
socket.
___________________________________________
To: THE TELEPHONE MANAGER
At:___________________________
I/We___________________ have purchased a Pitney Bowes 2030 facsimile
machine (BABT Approval number not available at time of printing).
I/We/do/do not require the installation of a BT wall socket for this equipment (for
PSTN connection).
__________________________
(Signed)
NAME: __________________________________________
ADDRESS: ______________________________________
________________________________________________
________________________________________________
________________________________________________
146
11. MODEL 2030 SYSTEM SPECIFICATIONS
Equipment Type
Desktop facsimile transceiver
Compatibility
ITU-T/Group 3
ITU-T Std & PB Non-Std
Error Correction Mode (ECM)
Modem/Transmission
2030 - 33,600 bps (ITU-T V.34/V.17), 3 sec/page; automatic
full step down in 2,400 bps increments.
Compression Methods
(Encoding)
Modified-Modified Read, Modified Read, Modified Huffman,
JBIG
Document Feeder
50 pages, maximum width 11.69” (297mm)
Scan Speed
2 seconds per page
Scanning Method
Charge-Coupled Device (CCD)
Recording Method
Print Speed
Laser
10 ppm (6 sec./page)
Imaging Cartridge Yield
Approximately 15,000 pages. Yield may vary significantly.
Resolution
Transmission:
Normal (to/from any Group 3 fax):
98 x 203 lines/dots per inch (V x H)
3.85 x 8 lines/dots per mm (V x H)
Reception:
Same
Fine (to/from any Group 3 fax):
196 x 203 lines/dots per inch (V x H)
7.7 x 8 lines /dots per mm (V x H)
Same
Extra Fine
392 x 203 lines/dots per inch (V x H)
15.4 x 8 lines/dots per inch (V x H)
Optional
Memory
Required
Ultra Fine
392 x 406 lines/dots per inch (V x H)
15.4 x 16 lines/dots per inch (V x H)
Optional
Memory
Required
147
Recording Paper
Cut sheet  letter, legal, A4
500 sheet universal Cassette
Optional 250 – letter, legal, A4
Optional 500 – letter, legal, A4
Edge Deletion
All four sides: 0.156” (4mm)
Original Document Size
Width: 5.8”  11” (148 - 280mm)
Length: 5.0”  78.7” (2 m) or unlimited*
*Note: one page at a time; requires operator intervention
Page Thickness (weight):
Single Page:
16 to 28 lbs. (0.0024” to 0.006” or 0.06 - 0.15mm)
Multiple Pages:
16 to 20 lbs. (0.0024” to 0.0048” or 0.06mm - 0.12mm)
Max. Effective Scan Width
9.92” (252mm)
Operating Conditions
Power Requirements
Temperature
Humidity
99-138VAC , 47-63HZ
120V +/-. 10% (in U.K., 220-240 VAC)
50-950 F (10-350C)
15-70%RH
Dimensions (WxDxH)
17.2” (436mm) x 20.4” (519mm) x 13.4” (340mm)
(excluding trays)
Weight
33 lbs (15.5kg) (excluding Toner Cartridge and Trays)
Telephone Interface
- Public Switched Network
- FCC registered internal coupler with modular connector
- FCC Number and Ringer Equivalency Number *
- DOC Approval Number *
- BABT Approved *
* see plate on back of machine
Standard Document Memory
1 MB - 60 pages
Options
- Internal Memory Card (2 MB, 4 MB, 8 MB)
- 250- and 500-sheet Optional Cassettes
- Printer Driver (enables up to 600 dpi Windows 95, 98, NT
4.0 printing)
- Bidirectional Parallel Port (enables PC-fax/scan/print)
- HydraFax Lite (Windows-compatible PC-fax/scan/print
software)
148
Printer Warm-Up Time
40 seconds
Safety Approval
UL I.T.E. 8B22
CSA 40447
Collation Stack: Print
Scan
Face Up
Face Down
FCC Registration Number
Ringer Equivalence
CHSJPN-27462-FA-E
2.1B
149
CANADIAN: 188 9514A
11.1 ITU-T Test Document #1 (aka “Slerexe Letter”)
A test document, similar to the sample shown below, is used by many facsimile
vendors to measure transmission speed, internal document memory capacity and
supply (toner/ink) yields.
150
12. SERVICE INFORMATION
Service and supplies on Pitney Bowes office products is available throughout the
United States, Canada, U.K. and Australia. Please refer to the next page for
information regarding available 2030 options and supplies.
Diagnostic
Supply
Supply
Center Phone
Phone
Fax Number
Number
Number
800 243-5556*
800 462-6797
800 832-1869
United States
Canada
(English)
(French)
800 668-9194
800 263-4660
800 441-9823
800 387-0185
800 263-4660
800 441-9823
United
01279-443431
01279-456519
01279-456510
Kingdom
Call your local office
Australia
* In the U.S., you can fax questions to the Pitney Bowes Diagnostic Center at
800 824-4417. Note: Please be sure to include your phone, fax, model and
serial numbers.
When calling for service or supplies please be prepared to provide your:
Model number:
Serial number:
Customer account number:
Company name:
Machine phone number:
Postcode (U.K.):
151
13. MODEL 2030 OPTIONS AND SUPPLIES
There are a number of supply, accessory and optional items you can order for
your 2030. They can be ordered from either the Pitney Bowes Supply line or from
your local Pitney Bowes Sales office (see previous page for phone/fax numbers).
When placing an order, be sure to have your model number, serial number and
customer account number ready.
Item
n Imaging Cartridge
Reorder
Number
815-7
Description
One (1) cartridge
(yield: approx. 15,000 pages)
n
Cassettes:
250-sheet
500-sheet
250-sheet
500-sheet
n Document Trays
n
Document Carrier
n
n
n
Handset
Handset Cord
Internal Memory Cards
6429678*
6429679*
812-5
812-6
815-5
812-4
802-8
6432147*
6436089*
6429704*
6429705*
6429702*
Universal cassette with feeder
Universal cassette with feeder
Replacement cassette
Replacement cassette
Original document return tray
Paper receive tray
Transparent folder for transmission
of non-conforming originals
Telephone handset (in U.K.: HS-1)
Telephone handset cord
2 MB (160 pages)
4 MB (320 pages)
8 MB (640 pages)
471-1
462-1
8.5” x 11” (case: 10 reams)
8.5” x 14” (case: 6 reams)
6429713*
6429712*
Enables PC-fax/scan/print
Enhanced printing capabilities
(requires Parallel Port option)
Enables up to 600-dpi WindowsCompatible printing
n
Recording Paper:
Letter-size Plain Paper
Legal-size Plain Paper
n Connectivity:
Bidirectional Parallel Port
PCL 5e/6
Printer Driver
Software:
HydraFax Lite***
HydraFax Gold***
LaserFax (U.K. only)
n Documentation:
Operator’s Guide
Quick Reference Guide
6429682*
6429681*
6429703*
SV90211
Enables PC-fax/scan/print
Network Version
Enables PC-fax/scan/print
FX30053**
FX15194**
Manual
Abbreviated Operator’s Guide
* Order through your local Pitney Bowes Sales Branch.
** May also be ordered through the Pitney Bowes Diagnostic Center (USA
Only).
*** Not available in the United Kingdom.
152
NOTES:
1. Imaging Cartridges – Each Model 2030 Imaging Cartridge contains all the
necessary imaging materials in a single piece. The toner contained in the
Imaging Cartridge is specially formulated to provide you with archive-quality
received documents and management reports.
The Model 2030 uses a unique Cartridge that must be ordered from Pitney
Bowes Facsimile Systems. Exclusive sensors and keying systems will not
allow you to install any other type of Imaging Cartridge. The Imaging
Cartridge is specifically designed to be replaced after a single use. Refilling a
used Imaging Cartridge is not recommended. The electrophotographic drum
degrades during prolonged use and exposure to light, and damage to the
Model 2030 may occur if an improperly refilled Cartridge is used.
2. Paper Supply – In general, most bond (or “Correspondence Quality”) paper
will produce excellent results. Most photocopy paper will also work very well.
There are many “name” and “generic” brands of paper available. You may
want to test various papers until you obtain the results you are looking for.
3. Document Carriers – A transparent folder, referred to as a Document
Carrier can be used with your machine. This is useful if your original
documents are either pressure sensitive materials, carbon paper, extra thin or
glossy paper. Document Carriers should always be used when sending small
originals. Each page of these types of documents must be placed in a
Document Carrier. This protects the original and the Model 2030.
Document Carriers should be sent one at a time. Trying to feed multiple
Carriers may cause a misfeed. Place the closed end of the Carrier into the
ADF first.
153
Index
A.
Accessories, 16, 152
Access Control Code, 86, 99
Adding
Speed Dial Numbers, 57
Answer, Delayed, 18, 41, 97
AutoDial Job, 3, 37, 63
Adding Pages, 71, 72
Changing a Time, 71, 75
Deleting a Job, 71, 74
Dialing by Delayed Send Key, 36
Editing, 71
Editing Destinations, 71, 72
Incomplete Dialing, 70
Mailbox, 63, 69
Polling with Programmable AutoDial, 65
Print Document, 71, 76
Programmable, 37, 63
Relay, 66
Programmable (PBX Access Codes ON), 107
Repeating a Job, 71, 74
Sending by Programmable AutoDial, 64
Turnaround Polling with Programmable AutoDial, 68
Auto Document Separation, 86, 87
Automatic Cover Sheet, 86, 95
Automatic Daylight Time Shift, 30
Automatic Document Feeder, 7, 147
Acceptable Documents, 26
Automatic Page Retransmission, 24
Automatic Redialing (Retries), 18, 32, 97
Automatic Receive to Memory, 41, 42, 101, 104
Automatic Reduction, 24, 27
Automatic Shut Off, 5, 87, 123
B.
BABT Information (U.K.), 143
Basic Operation, 29
Beep Volume, 87
British Telecom, 146
Broadcasting, 60, 63 (see “AutoDial Job”)
Bulletin Board/Unlimited Polling, 45, 49
154
C.
Canadian Users, Notice to, 141
Cancel a Transmission from Memory, 11
Cartridge Order Form, 19, 20, 80, 83
On Demand, 80, 83,
Cassettes, 8, 152
Optional, 152
Single Installed, 8, 22, 23
Standard, 8, 22, 23
Changing
Speed Dial Number, 58
System Set Up, 86
Cleaning the Printer, 2, 135, 136
Cleaning the Scanner Surface, 133
Clearing
Paper Jam, 129
Misfed Original, 132
Collation Stack, 149
Communication Status Key, 10, 11
Confirm Jobs Report, 95
Contrast, 12, 19, 27
Copy, 28
Copy Key, 10, 15, 28
Cover Sheet (Automatic), 95
Cover Release Button, 8
Creating Speed Dial Number, 56
D.
Date, Set, 87
Date/Time, 25, 31 (see “Date” and “Time”)
Daylight Time Shift, Automatic, 30
Delayed Answer Mode, 18, 41, 97
Delayed Send, 24, 36, 63, 75
Delayed Send Key, 10, 13, 36, 63
Deleting
Job, 74
P-Key, 78
Speed Dial Number, 58
Speed Dial Number from One-Touch Key, 61
Diagnostic Centers, 151
Dialing
Delayed Send Key, 36
Manually, 39
Numeric Keypad, 39, 40, 64
One-Touch Key, 35
P-Key, 36
155
Programming an AutoDial Job, 37, 63
Speed Dial Number, 34
Voice Request, 40
Directory Search Key, 10, 12
Directory, One-Touch, 80, 81
Directory, Speed Dial, 80, 81
Directory Sheet, Speed Dial, 16
Display Area, 10, 11
Display Messages, 128
Document Carriers, 16, 26, 152, 153
Document Guides, 7
Document Return Tray, 8, 16, 152
Document to Memory Key, 10, 13
Document Tray, 8, 16, 152
Documents
Image Quality, 26
Number of, 26
Size and Thickness, 26
Dual Node Relays, 116, 117, 120
Dynamic Memory Card, 25, 152
E.
Edit Jobs Key, 10, 12, 71
Editing
AutoDial Jobs, 71
P-Key, 78
Effective Print Area, 26, 28
Energy StarSM, 5
EPA, 5
Extra Fine Mode, 19, 26, 27, 147
F.
FCC Retry (Redial) Restrictions, 32
FCC Requirements, 83, 139
FCC Warning, 140
Features Key, 2, 10, 14
Feature Selections, 2, 53
Fine Mode, 19, 26, 27, 147
Flash Document Memory, 24, 25, 152
Forms, Printing, 80
G.
Group Dial (Broadcast), 60, 63
156
H.
Handset, 1, 16, 17, 18, 41, 143 (U.K.)
Cord, 16, 17, 152
Help Key, 10, 12, 30
HydraFax Lite, 152
I.
Imaging Cartridge, 19
Maintenance, 134
Order Form, 80, 83
Ordering, 151, 152
Problems, 127
Replacing, 134
Image Quality, 26
Incomplete Job, 74, 82, 95
Installing the Accessories, 17
Internal Document Memory, 24
ITU-T Test Document #1, 25, 150
J.
Jam, Paper, 129
Job Confirmation Report, 84, 95
Job Status Report, 84, 92
Image On Report, 94
Journal Report, 83, 91
L.
Loading Paper, 22
Low Toner Order Form, 19, 83
Low Toner and No
Toner Receiving, 19
M.
Machine ID Settings, 90
Machine Settings, 87
Mailbox Communication
Access Codes, 108
Polling, 51, 115
157
Printing
Directory, 84, 110
Mail, 111
Programmable AutoDial
Job, 63, 69
Remote, 115
Sending Mail
To, 114
From, 115
Setting Up, 109
Storing, 112
Mailbox Confirmation Report, 84
Mailbox Delivery Report, 85
Mailbox Directory, 84
Mailbox Functions, 116
Main Paper Cassette, 8
Manual Dialing, 39
Memory
Document to Memory Key, 10, 13
Features, 24, 25
Full, 24, 43, 44
Optional, 25, 152
Receive to, 41, 42, 101, 104
Scan to, 32, 95
Size, 24, 99
Standard, 24, 148
Misfed Original, 132
Mode Key, 10, 12, 19, 26, 27
Modem Start Speed, 124
Monitor Volume, 11
Multitasking, 24, 25
N.
No Key, 10, 14
No Toner, 19
Normal Mode, 12, 19, 26, 27, 147
Numeric Keypad Dialing, 39
Numeric Keys, 10, 14
O.
Off-Hook Dialing, 40
OK Stamp, 99
158
On-Hook Dialing, 40
On Line Light (Display), 10, 11
On/Off Switch, 9, 29
One-Touch
Deleting Speed Dial Number from, 61
Dialing, 35
Directory, On Demand, 80, 81
Keys, 10, 13
Overlay Sheet, 60, 80, 82
Programmable Keys (P-Keys), 10, 13, 77
Adding Destination(s), 79
Deleting Destination(s), 79
Programming, 60
Start Delay, 95
Operator Control Panel, 10
Optional Cassette(s), 152
Optional Memory, 25, 152
Options and Supplies, 152
Option Settings, 99
Ordering Supplies, 151
Original Document Return Tray, 8, 152
Original Key, 10, 12
Original Mode, 19, 27
Out of Paper Receive, 43
Out of Toner Display, 20
Out of Toner Light, 10, 11
Overlay Sheet, One-Touch, 60, 82
Ozone Emissions Information, 137
P.
PBX Access Codes, 106
AutoDial Jobs, 107
ON, 107
P-Key, 10, 13
Dialing with, 36
Deleting, 78
Editing, 78
Programming, 77
Storing, 77
Paper
Capacity, 22, 148
Cassette, 8
Jam, 129
159
Loading, 22
Problems, 127, 128
Receive Tray, 8, 16
Types, 153
Weight, 22, 26
Parallel Port, 9, 152
Parts, 7, 16, 152
Passcode Set-Up, 99
PC Options, 105
Pause Key, 10, 14, 56
Photos Key, 10, 13
Mode, 19, 27
Pitney Bowes Diagnostic Centers, 151
Polling, 45
Bulletin Board, 45, 49
Cancel, 47
Editing, 47
Mailbox, 51
Passcode, 99
PBX Access Codes, 106
Prepare Document, 46
Programmable AutoDial Job, 68
Sequential, 49, 65
Simple (to be Polled), 45, 46
Turnaround, 45, 51
Unlimited, 49
Power, 29
Cord, 1, 9, 16, 152
Power Saver, 5, 29, 87, 123
Print Auto Reduction, 27
Print Method, 147
Print Reports, 80
Jobs, 81
Job Confirmation Report, 84
Job Status Report, 84
Journal, 83
Mailbox Confirmation, 84
Mailbox Delivery, 85
Mailbox Directory, 84
One-Touch Overlay Sheet, 82
Relay Confirmation, 85
System Set Up, 82
Verification Reports, 84
160
On Demand, 81
Cartridge Order Form, 83
One-Touch Directory, 81
Program (P-Key) Directory, 82
Speed Dial Directory, 81
System Set-Up Directory, 82
Printer Cleaning, 136
Printer Cover Release Button, 8
Printer Driver, 152
Printing Area, 26, 28
Printing Mailbox, 111
Priority Feature, 30
Programmable AutoDial Jobs, 37, 63
Mailbox, 69
PBX Codes, 106
Polling, 65
Relay, 66, 119, 121
Sending/Receiving, 68
Programmable One-Touch Keys, 77 (see “P-Key” and “One-Touch”)
Programmable Power Saver, 29, 87, 123
Programming
AutoDial Job, 37, 63
One-Touch Key, 60
P-Key, 77
P-Key Directory, 80, 82
Set Up System, 31, 86
PSTN, 143, 148
Q.
Quick Reference, Getting Started, 1
Quick Reference Guide, 16, 152
R.
RJ-11C Telephone Line Jack, 1, 9
Receive Auto Set Up, 18, 41, 97
Receive Settings, 101
Receive to Memory, 41, 42, 101, 104
Receive Paper Tray, 8, 16, 17
Receiving a Document, 41
Receiving to Memory, 42, 101, 104
Low Toner & No Toner, 19
Manually, 42, 44
Out of Paper, 43
Receive to Memory, 42, 101, 104
161
Recycling, 5
Redial (Retry) Count, 18, 32, 97
Redial Key, 10, 14
Reduction, Automatic Print, 27
Relay Confirmation Report, 85, 123
Relay Functions, 116
Relay Programmable AutoDial Job, 66
Remote Fax Retrieval, 31, 46, 101
Turn Remote Retrieval ON, 102
Perform Remote Retrieval from a PC, 103
Reports
Cartridge Order Form, 80, 83
Job Confirmation, 80, 84
Job Status, 80, 84
Jobs, 80, 81
Journal, 83
Key, 10, 11, 80
Mailbox Confirmation, 80, 84
Mailbox Delivery, 85
Mailbox Directory, 80, 84
On Demand, 80
One-Touch, 80, 81
P-Key Directory, 80, 82
Printing, 80
Relay, 80, 85
Speed Dial, 80, 81
System Set Up, 80, 82
Verification Reports, 84
Report Settings, 91
Resolution, 26, 27
Retry (Redial) Count, 18, 32, 97
Retry (Redial) Interval, 97
Retry (Redial) Restrictions, FCC, 32
Rings Before Answer, 18, 97
Ring Pattern, 97
Ringer Volume Switch, 9, 18
S.
Safety, 137
Save Incomplete Jobs, 95
Save Stopped Jobs, 95
Scan to Memory, 32, 95
Scanner Surface, Cleaning, 133
Secure Access, 99
162
Send Cover Sheet, 95
Send from ADF, 13
Sending a Document, 32
Separator, Document, 87
Sequential Polling, 45, 49
Service, 151
Set Up
Job Settings, 95
Machine ID Settings, 90
Machine Settings, 87
Mailbox, 109
One Touch, 60
Option Settings, 99
Passcode, 99
Program Keys, 77
Report Settings, 91
Speed Dial, 56
System, 86
Telephone Line Settings, 97
Single Node Relay, 116
Sleep Mode, 29
Specifications, 147
Speed Dial
Changing/Deleting, 58
Creating/Adding, 57
Deleting from One-Touch Key, 61
Dialing, 34
Directory, On Demand, 80, 81
Set, 56
Storing, 56
Standard Memory, 24
Stop Key, 10, 15
Storing
Mail in Mailbox, 112
One-Touch Keys, 60
P-Keys, 77
Speed Dial Numbers, 56
Sub-Addressing, 125
Supplies, 152
Document Carriers, 152, 153
Imaging Cartridges, 152, 153
Paper Cassettes, 152
Trays, 16, 152
Symptom and Probable Cause, 127
163
System Ready Mode, 29
System Set Up, 31, 86
Directory, On Demand, 80, 82
System Specifications, 147
T.
Telephone
Handset, 7, 17, 18
Line Cord, 1, 9
Line Settings, 97
Ringer Volume Switch, 9, 18
Telephone Consumer Protection Act, 31, 139
Terminology, 30
Time, Set, 87
This Fax Number, 90
Toner Cartridge, 5, 16, 19, 134, 152, 153
Toner Safety, 138
Transmit from ADF, 13
Transmit ID Name, 90
Transmit IDs, Multiple Selectable, 30
Turnaround Polling, 45, 51
U.
U.K. User Information, 143
U.S.A. Users, Notice For, 139
Ultra-Fine Resolution, 27, 147
V.
Verification Reports, 84
Voice Request Dialing, 40
Volume, Beep, 87
Monitor, 11
Y.
Yes Key, 10, 13
164
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