Avid Unity™ ISIS®
Administration Guide
m a k e m a n a g e m ove | m e d i a ™
Avid
®
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Copyright (C) 1989, 1991 by Jef Poskanzer.
2
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Modifications Copyright 1999 Matt Koss, under the same license as above.
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Avid Unity ISIS Administration Guide • 0130-07964-01 Rev. A • November 2008
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Contents
Using This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Who Should Use This Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Symbols and Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
If You Need Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Accessing the Online Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
How to Order Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Avid Training Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Chapter 1
Installing Your Avid Unity ISIS Software . . . . . . . . . . . . . . . . . . . . . . . . 17
Installing the Avid Unity ISIS System Director Software . . . . . . . . . . . . . . . . . . . . . . 17
Initializing the Avid Unity ISIS System Director. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Configuring the Avid Unity ISIS Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Chapter 2
Configuring Your Avid Unity ISIS Software. . . . . . . . . . . . . . . . . . . . . . . 21
Management Tasks and General Considerations. . . . . . . . . . . . . . . . . . . . . . . . . . . 21
System Capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Using the Avid Unity ISIS Management Console . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Before Performing Administrative Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Opening the Avid Unity ISIS Management Console. . . . . . . . . . . . . . . . . . . . . . 24
Understanding the ISIS Management Console Interface . . . . . . . . . . . . . . . . . . 25
Accessing the Help System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Organizing Display Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Updating Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Moving and Rearranging Columns . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Showing and Hiding Columns . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Sorting Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Filtering the Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
The System Overview Toolbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
The Session Counter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Context Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Logging Out of the Avid Unity ISIS Management Console . . . . . . . . . . . . . . . . 35
Chapter 3
Managing the Storage Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Accessing the Storage Elements Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Storage Element List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Viewing Storage Elements Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Storage Element Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Storage Element Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Adding Storage to the Media Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Adding Storage Elements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Rectifying Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Removing Storage Elements from the File System . . . . . . . . . . . . . . . . . . . . . . . . . 50
Removing Storage Elements from the Media Network . . . . . . . . . . . . . . . . . . . . . . 51
Identifying Storage Elements Prior to Removal. . . . . . . . . . . . . . . . . . . . . . . . . 53
Removing Storage Elements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Removing Orphaned Storage Elements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Accessing the Orphaned Elements tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Orphaned Elements List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Removing Orphaned Storage Elements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Upgrading Storage Elements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Managing the Avid Unity ISIS Chassis. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Accessing the Chassis tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Chassis List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Viewing Chassis Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Chassis Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Upgrading Chassis Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Upgrading Individual Chassis Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Removing Chassis from the Chassis List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Adding and Removing Storage Elements in the Chassis List . . . . . . . . . . . . . . 68
Managing Switch Blades . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Accessing the Switch Blades tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Upgrading Switch Blades . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Viewing Switch Blade Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
6
Chapter 4
Configuring and Managing Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Accessing the Storage Groups Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Storage Group List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Viewing Storage Group Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Storage Group Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Managing Storage Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Storage Group Usage Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Creating Storage Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Adding Storage Elements to Storage Groups . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Removing Storage Elements from Storage Groups . . . . . . . . . . . . . . . . . . . . . . 83
Adding Storage Elements from Another Storage Group . . . . . . . . . . . . . . . . . . 85
Adding Storage Elements Previously Used with Another Network . . . . . . . . . . 86
Deleting Storage Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Chapter 5
Managing Workspaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Allocating Workspaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Accessing the Workspaces Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
The Workspaces List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Using the Graphical Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Viewing Workspace Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Workspaces Descriptions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Creating New Workspaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Duplicating Workspaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Adjusting Workspace Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Renaming Workspaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Protecting Workspaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Workspace Protection Recommendations . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Setting Workspace Protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Redistributing Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Redistribution Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Performing a Full Redistribution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Using Advanced Redistribution Commands. . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Moving Workspaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Managing Workspace Access Privileges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
7
Setting Workspace Access Privileges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Deleting Workspaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Chapter 6
Managing Client Accounts and Access Privileges . . . . . . . . . . . . . . . . 115
Creating Client Accounts for Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Accessing the Users Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
User Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Creating User Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Duplicating Client Accounts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Creating Client Accounts for Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Accessing the Groups Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Viewing Group Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
User Group Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Creating User Group Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Creating Client Accounts for Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Accessing the Device Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Device List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Device Descriptions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Creating Device Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Modifying Client Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Deleting Client Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Removing Clients from the Avid Unity ISIS Media Network . . . . . . . . . . . . . . 134
Disabling Guest Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Changing Access Privileges. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Setting System Preferences. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Chapter 7
Monitoring Bandwidth Usage and System Status. . . . . . . . . . . . . . . . . 139
Monitoring Client Bandwidth. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Accessing the Bandwidth Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Bandwidth List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Scaling the Bandwidth List Graph Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Monitoring System Connection Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Accessing the Connection Status Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . 141
Connection Status Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Disconnecting Components from the System . . . . . . . . . . . . . . . . . . . . . . . . . 142
Chapter 8
8
Configuring Failover Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Adding a System Director to an Existing File System . . . . . . . . . . . . . . . . . . . . . . . 145
IP Addresses for Existing and New System Directors . . . . . . . . . . . . . . . . . . . 146
Setting Up the Failover Connection on the Existing System Director . . . . . . . 147
Setting Up the Failover Connection on the New System Director . . . . . . . . . . 149
Validating the Connections Between Existing and New System Directors . . . 152
Configuring the Virtual Addresses for Existing and New System Directors . . . 153
Creating a New Standby File System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Starting the Existing and New System Directors . . . . . . . . . . . . . . . . . . . . . . . 154
Creating Failover with two New Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
IP Addresses for First and Second System Directors . . . . . . . . . . . . . . . . . . . 155
Setting Up the Failover Connection on the First System Director . . . . . . . . . . 156
Setting Up the Failover Connection on the Second System Director. . . . . . . . 158
Validating the Connections Between First and Second System Directors . . . . 160
Configuring the Virtual Addresses for First and Second System Directors . . . 161
Creating a New File System on the System Directors . . . . . . . . . . . . . . . . . . . 162
Starting the First and Second System Directors . . . . . . . . . . . . . . . . . . . . . . . 163
Stopping and Starting System Directors During Failover . . . . . . . . . . . . . . . . . . . . 163
Appendix A
Avid Unity ISIS System Director Control Panel. . . . . . . . . . . . . . . . . . . 167
Starting the System Director Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
System Director Status Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
Performance Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
Status Indicators. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
Starting and Stopping the System Director . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
Resetting the Event Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
Configuration Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
Starting and Stopping the System Director . . . . . . . . . . . . . . . . . . . . . . . . . . . 172
Configuring General Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
Working with File System Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Opening the System Director Viewer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175
Active Clients Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175
MetaData Status Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
Advanced Settings Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
Appendix B
Advanced Support Tools. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
9
Avid Unity ISIS Management Console Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
Changing the Administration Password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182
Setting up Error Notification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
Configuring the E-mail Error Notification Service . . . . . . . . . . . . . . . . . . . 184
Setting Up E-mail Error Notification Contacts. . . . . . . . . . . . . . . . . . . . . . 185
Configuring the Error Notification Parameters . . . . . . . . . . . . . . . . . . . . . 186
Configuring SNMP Traps. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
Starting and Stopping the ISIS Interplay Health Monitoring Service . . . . . . . . 188
Configuring External Authorization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
Viewing the Administration Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191
The Avid Unity ISIS Snapshot Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
Creating, Viewing, and Deleting Snapshots . . . . . . . . . . . . . . . . . . . . . . . 193
Working with Snapshot Archives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194
Using the Profiler Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196
System Statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199
System Logging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200
Using System Logging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200
Viewing Event Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
Clearing Event Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
Avid Unity ISIS Log Aggregator Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202
Using the Avid Unity ISIS Log Aggregator Tool. . . . . . . . . . . . . . . . . . . . . . . . 203
Creating Aggregate Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204
Viewing Aggregate Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206
Avid Unity ISIS Disk Analyzer Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206
Opening the Disk Analyzer Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207
Using the Disk Analyzer Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208
Avid Unity ISB Connection Analyzer Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209
Avid Unity ISIS Switch Manager Tool. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211
Avid LDAP/Unity Account Synchronizer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212
Opening the Account Synchronizer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213
Using the Account Synchronizer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215
Importing LDAP Users with Incorrectly Formatted LDAP UIDs . . . . . . . . 221
Connecting and Disconnecting from the ISIS Unity and LDAP server. . . 221
Ping/Traceroute . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223
10
Installers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223
Avid Unity ISIS Agents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224
Understanding the Agent Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226
System Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227
System Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229
Stopping and Starting Storage Elements . . . . . . . . . . . . . . . . . . . . . . . . . 231
Viewing System Information for Individual Chassis Switches . . . . . . . . . . 231
Setting Chassis Time. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232
Resetting an ISB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233
Statistics Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234
Using the Statistics Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235
Statistics Tab Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235
Tools Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237
Agent Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238
Using the Log Viewer Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238
Logging Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239
Using Agent Logging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240
Viewing Agent Event Logs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241
Clearing Agent Event Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241
Disabling Logging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242
Saving Logs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242
Viewing and Deleting Saved Logs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242
Advanced Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243
Switch Infrastructure Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 244
Switch Diagnostics Results . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245
Running Switch Infrastructure Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . 246
Resetting an Avid ISIS Engine to Factory Defaults . . . . . . . . . . . . . . . . . . 248
Agent Configuration Tools. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249
Appendix C
Avid Unity ISIS System Monitor Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . 251
Using the Avid Unity ISIS System Monitor Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . 251
Accessing the Avid Unity ISIS System Monitor Tool . . . . . . . . . . . . . . . . . . . . 251
Configuring the System Monitor Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 252
Viewing Information in the System Monitor Tool. . . . . . . . . . . . . . . . . . . . . . . . . . . 254
11
Displaying Rack Configurations in Separate Windows . . . . . . . . . . . . . . . . . . 256
Understanding the System Monitor Display . . . . . . . . . . . . . . . . . . . . . . . . . . 256
Using General View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257
Using Status Details View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 258
Status Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 258
Using the Status Details Legend . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 259
Using Chassis Identification View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 260
Using Blade Identification View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 260
Using IP Addresses View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 260
Using Temperatures View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 260
Using Upgrades View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 261
Modifying the System Monitor Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . 261
Saving the System Monitor Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . 263
Appendix D
Avid Unity ISIS E-mail Notification List . . . . . . . . . . . . . . . . . . . . . . . . . 265
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 273
12
Using This Guide
The Avid Unity ISIS™ (Infinitely Scalable Intelligent Storage) media network provides a
high-performance distributed file system that contains high-capacity shared media storage
for workgroups of connected Avid® editing workstations.
n
This document describes the features for all Avid Unity ISIS media networks. Therefore,
your system might not contain certain features that are covered in the documentation.
Who Should Use This Guide
This administration guide is intended for system administrators responsible for the setup and
day-to-day management of an Avid Unity ISIS media network, as well as for users who need
to access workspaces on the network. You should have a basic understanding of how to use
and manage the Windows® operating system and Mac OS® X systems, and you should be
familiar with basic workgroup and network concepts.
Symbols and Conventions
Avid documentation uses the following symbols and conventions:
Symbol or Convention Meaning or Action
n
A note provides important related information, reminders,
recommendations, and strong suggestions.
c
A caution means that a specific action you take could cause harm to
your computer or cause you to lose data.
w
>
A warning describes an action that could cause you physical harm.
Follow the guidelines in this document or on the unit itself when
handling electrical equipment.
This symbol indicates menu commands (and subcommands) in the
order you select them. For example, File > Import means to open the
File menu and then select the Import command.
Symbol or Convention Meaning or Action
This symbol indicates a single-step procedure. Multiple arrows in a list
indicate that you perform one of the actions listed.
(Windows), (Windows
only), (Macintosh), or
(Macintosh only)
This text indicates that the information applies only to the specified
operating system, either Windows XP or Macintosh OS X.
Bold font
Bold font is primarily used in task instructions to identify user interface
items and keyboard sequences.
Italic font
Italic font is used to emphasize certain words and to indicate variables.
Courier Bold font
Courier Bold font identifies text that you type.
Ctrl+key or mouse action
Press and hold the first key while you press the last key or perform the
mouse action. For example, Command+Option+C or Ctrl+drag.
If You Need Help
If you are having trouble using your Avid product:
1. Retry the action, carefully following the instructions given for that task in this guide. It
is especially important to check each step of your workflow.
2. Check the latest information that might have become available after the documentation
was published:
-
If the latest information for your Avid product is provided as printed release notes,
they ship with your application and are also available online.
If the latest information for your Avid product is provided as a ReadMe file, it is
supplied on your Avid installation CD or DVD as a PDF document
(README_product.pdf) and is also available online.
You should always check online for the most up-to-date release notes or ReadMe
because the online version is updated whenever new information becomes
available. To view these online versions, select ReadMe from the Help menu, or visit
the Knowledge Base at www.avid.com/readme.
3. Check the documentation that came with your Avid application or your hardware for
maintenance or hardware-related issues.
4. Visit the online Knowledge Base at www.avid.com/onlinesupport. Online services are
available 24 hours per day, 7 days per week. Search this online Knowledge Base to find
answers, to view error messages, to access troubleshooting tips, to download updates,
and to read or join online message-board discussions.
14
Accessing the Online Documentation
Accessing the Online Documentation
The Avid Unity ISIS online documentation contains all the product documentation in PDF
format. You can access the documentation in the top-level AvidUnityISISDocumentation
folder on the Avid Unity ISIS installer DVD.
n
The documentation describes the features and hardware of all models. Therefore, your
system might not contain certain features and hardware that are covered in the
documentation.
To access the online documentation from the installer DVD-ROM:
1. Insert the Avid Unity ISIS installer DVD-ROM into the drive.
2. Navigate to the [DVD drive]:\.AvidUnityISISDocumentation folder, and double-click
the PDF file for the document you want to view.
How to Order Documentation
To order additional copies of this documentation from within the United States, call Avid
Sales at 800-949-AVID (800-949-2843). If you are placing an order from outside the United
States, contact your local Avid representative.
Avid Training Services
Avid makes lifelong learning, career advancement, and personal development easy and
convenient. Avid understands that the knowledge you need to differentiate yourself is always
changing, and Avid continually updates course content and offers new training delivery
methods that accommodate your pressured and competitive work environment.
To learn about Avid's new online learning environment, Avid Learning Excellerator™
(ALEX), visit http://learn.avid.com.
For information on courses/schedules, training centers, certifications, courseware, and
books, please visit www.avid.com/training or call Avid Sales at 800-949-AVID
(800-949-2843).
15
16
1
Installing Your Avid Unity ISIS
Software
This section describes what you need to do to install and initialize the Avid Unity ISIS
software for the System Director file system, the software that sets up and manages the
storage groups and workspaces on your Avid Unity ISIS media network. This software is
supplied on a DVD-ROM in the Avid Unity ISIS installation kit.
For more information, see the following topics:
•
Installing the Avid Unity ISIS System Director Software
•
Initializing the Avid Unity ISIS System Director
•
Configuring the Avid Unity ISIS Software
Installing the Avid Unity ISIS System Director
Software
You must install Avid Unity ISIS software on the System Director that manages your media
storage system. You can also install the client software on any client attached to the
Avid Unity ISIS media network.
The Avid Unity ISIS installation software is included on the Avid Unity ISIS DVD-ROM.
For specific instructions on installing the software, see the Avid Unity ISIS Setup Guide. For
any updates in the information about installation, see the Avid Unity ISIS ReadMe that
comes with your system.
Initializing the Avid Unity ISIS System Director
Before you log on to the Avid Unity ISIS System Administrator, you need to initialize your
system by creating an active partition on the System Director’s main drive. This step is
necessary in order to build an Avid Unity ISIS file system that maintains the data on
attached storage elements and system metadata.
1 Installing Your Avid Unity ISIS Software
To create an active partition:
1. Select Start > Programs > Avid Unity ISIS System Director > System Director Control
Panel.
The Avid Unity ISIS System Director Control Panel opens.
2. Click the Configuration tab.
3. In the Server Control Operations area, click Stop Server.
A confirmation message box opens.
4. Click OK.
The System Director stops.
5. In the Major File System Operations area, click Create New Active.
A confirmation message box opens.
6. Click OK.
An active partition is created, and the System Director starts.
7. In the Configuration area, click General Configuration.
The General Configuration Options dialog box opens.
18
Configuring the Avid Unity ISIS Software
8. (Optional) Type a name for the Virtual System Director. In a failover configuration, this
name should be different from the network node name for the System Director.
9. Click OK.
10. Click Close.
Configuring the Avid Unity ISIS Software
You need to configure the Avid Unity ISIS software to establish a functioning media
network. This configuration requires that you do the following:
•
Add the storage elements to the media network (see “Managing the Storage Hardware”
on page 37).
•
Create a storage group (see “Configuring and Managing Storage” on page 73).
•
Create a workspace (see “Managing Workspaces” on page 89).
•
Create user accounts (see “Managing Client Accounts and Access Privileges” on page
115).
For more information about the Avid Unity ISIS software and the Avid Unity ISIS
Management Console, see “Configuring Your Avid Unity ISIS Software” on page 21.
19
1 Installing Your Avid Unity ISIS Software
20
2 Configuring Your Avid Unity ISIS
Software
Avid Unity ISIS allows you to manage very large amounts of storage that multiple clients
can access to share video, audio, and effects media in an intuitive, collaborative
environment.
This section provides an overview of the configuration factors you need to consider, the
tasks you need to perform, and the tool you use to manage storage groups, clients, and
workspaces.
For more information, see the following topics:
•
Management Tasks and General Considerations
•
System Capacity
•
Using the Avid Unity ISIS Management Console
•
Understanding the ISIS Management Console Interface
Management Tasks and General Considerations
The responsibilities of an administrator include the following:
•
Initial setup and configuration of the workgroup: You must configure the storage
elements, as well as one or more storage groups, workspaces, and user accounts.
•
Day-to-day administration: You probably need to reconfigure your network to
accommodate new users and evolving projects.
Avid Unity ISIS also provides monitoring functionality that allows you to check total
system activity as well as that of each connected client.
•
Troubleshooting: When problems occur with the storage hardware, the System Director,
or a client, you need to diagnose the problem and, if possible, fix it. Avid Unity ISIS
provides easy-to-understand error, warning, and informational messages that inform you
of problems, as well as tools that help you diagnose and fix problems.
How you answer the following strategic questions determines your priorities when making
configuration decisions and trade-offs (possibly affecting several aspects of your
configuration).
2 Configuring Your Avid Unity ISIS Software
•
What is your site type?
Broadcast and post-production editing suites, for instance, require very different
administration requirements, particularly in terms of workspace-access restrictions and
how often you need to reconfigure workspaces and users. For more information on
managing workspaces, see “Managing Workspaces” on page 89.
•
Does your workgroup include uncompressed clients, multiple-stream clients, or high
definition clients?
If so, you will need to set up special hardware and storage group configurations. For
more information on managing storage groups, see “Configuring and Managing
Storage” on page 73.
•
Will your client users be working on individual projects with their own media or will
they be collaborating on team projects that use the same source media?
These factors affect how you should allocate workspaces and user accounts. For more
information on managing users and user groups, see “Managing Client Accounts and
Access Privileges” on page 115.
•
Which is more important at your site: the integrity and speed at which your media can
be recovered in the event of hardware failure or maximizing available storage space?
Avid recommends that you always use protection to avoid data loss. However, these
factors determine whether you will want to protect your workspaces.
•
Is security more important than ease of access at your site?
Individual password user accounts combined with tightly controlled workspace access
privileges provide the most security at the cost of restricting user flexibility. For more
information on managing user accounts and access privileges, see “Managing Client
Accounts and Access Privileges” on page 115.
System Capacity
An Avid Unity ISIS media network provides up to 384 terabytes (TB) of storage, or 192 TB
of mirrored storage, distributed across storage elements — such as Avid Unity ISIS storage
blades (ISB). The Avid Unity ISIS Engine — the chassis holding the ISBs, the ISIS
Integrated Switch (ISS), the ISIS Integrated Expansion switch (IXS), power supplies, and an
internal midplane — can use either 500 GB drives or 1 TB drives.
The System Director handles file management for the system, which supports a
configuration including the following:
•
22
10,000,000 files; however, the maximum number of files depends on the number of
directories, the number of files in directories, the number of System Directors, and the
length of file names
Using the Avid Unity ISIS Management Console
•
Up to 25,000 files in a directory and 500,000 directories, although individual client
accounts might require restrictions on files and directories based on performance issues
•
Up to 5,640 user accounts
•
Up to 330 Windows and Macintosh clients with mounted workspaces; the total amount
of clients is controlled by your Avid Unity ISIS license and System Director application
key
Using the Avid Unity ISIS Management Console
The Avid Unity ISIS Management Console allows you to access administration functions
from any system that has an Ethernet connection to the System Director, as well as from the
System Director itself.
c
Performing administrative functions on more than one Administration site at the same
time can cause unexpected results. For example, if two administrators are deleting the
same user account at the same time, a second user account might also be accidentally
deleted.
When you access the Avid Unity ISIS Management Console, the Login dialog opens. If you
have specified an administration password (see “Modifying Client Accounts” on page 130),
the site prompts you to supply that password to log in. If you type the wrong password, an
error message appears and the Login dialog box reappears.
n
When you first install the Avid Unity ISIS software, the login password is blank by default.
To set a password for the administrator, follow the procedure described in “Changing the
Administration Password” on page 182.
Regular users can log in to the Management Console, but they will have limited access to the
Management Console interface. They can also view certain information about the network
through the Client Manager. For more information about the Client Manager, see the
Avid Unity ISIS Client Manager Help or the Avid Unity ISIS Quick Start Card. The
Avid Unity ISIS Client Manager User’s Guide is also included in the Avid Unity ISIS Online
Library as a separate document.
Before Performing Administrative Functions
It is critical that clients unmount workspaces when you do the following:
•
Stopping and restarting the System Director (unmount all workspaces)
•
Rebooting the System Director (unmount all workspaces)
•
Changing users’ or user groups’ access (unmount only the affected workspaces)
23
2 Configuring Your Avid Unity ISIS Software
c
If a client is using a workspace when it is taken offline, the connection to the workspace
is broken and data might be lost.
Opening the Avid Unity ISIS Management Console
To open the Administration site:
1. Open your Web browser.
2. In the address bar of your browser, do one of the following:
t
Type https://[System Director IP address]:5015 — for example,
https://172.20.22.122:5015.
t
Type https://[System Director network pathname]:5015 — for example,
https://AvidSysDir01:5015.
If any Web site certification warnings open, click Yes to accept the certificate. If you are
not sure about the security requirements of your media network, see your administrator.
The Login dialog box for the ISIS Management Console opens.
3. Type your password.
For information on changing the administrative password, see “Changing the
Administration Password” on page 182.
4. Click the Login button.
The Avid Unity ISIS Home page opens.
24
Using the Avid Unity ISIS Management Console
Understanding the ISIS Management Console Interface
The ISIS Management Console, which you can run on the System Director or on any
Ethernet-attached client, has a user interface where controls are grouped by function and are
displayed by clicking the appropriate icons.
n
To use the ISIS Management Console, you need to have Macromedia® Flash® Player
installed on your system.
The ISIS Management Console is divided into the following sections:
•
The System section, which allows you to set up and administer storage groups and view
and manage workspaces.
•
The Hardware section, which contains the tools used for performing basic hardware
functions, monitoring bandwidth usage and system and connection status.
•
The Tools section, which contains links to a various software tools for monitoring and
managing.
•
The Advanced section, which allows you to set system preferences, perform logging
functions, and update software.
The ISIS Management Console interface uses visual cues within the link graphics to indicate
to the user which type of link they are clicking:
A large icon at the top left indicates a direct link to a tool that will run within the browser
window.
Large icon
Storage Elements
View details, add, remove,
upgrade, and issue commands
to all storage blades.
A coffee cup icon in the lower right corner indicates a Java WebStart application that will
open and run outside the browser window.
25
2 Configuring Your Avid Unity ISIS Software
LDAP Sync Tool
Synchronize user information
with your LDAP server.
Launches a java tool.
Coffee cup icon
A small sub-menu icon to the right of the link title indicates a link to another web page
containing more links. The tool names can also be clicked for direct access to the tool.
ISIS Setup
Preferences, change
Password, External
Authentication, Interplay Health
Monitor, Notification Service
Sub-menu
icon
Direct links
to tools
Accessing the Help System
You can get comprehensive task-oriented, background, and reference information through
the ISIS Management Console Help.
To open the Help:
t
Click the Help button.
The Help sub-menu appears with a list of help document links.
n
Help links will open in a separate window. PDF documents might open in an external
application, depending on your browser configuration.
Organizing Display Information
You can customize the Main display area for any option by moving and hiding columns, and
by sorting and filtering information.
For detailed descriptions of these procedures, see the following topics:
•
26
“Moving and Rearranging Columns” on page 27
Using the Avid Unity ISIS Management Console
•
“Showing and Hiding Columns” on page 28
•
“Sorting Information” on page 28
•
“Filtering the Display” on page 29
Updating Information
You can update onscreen information to reflect recent system changes by clicking the
Refresh button. You can also use Auto refresh to automatically refresh information at timed
intervals, and prevent you session from timing out.
n
This setting persists between Management Console sessions, but not browser sessions. If you
close the browser application, Auto refresh will revert to the default (disabled) setting.
To enable Auto refresh:
t
Select the check box next to the Refresh button.
Auto refresh mode is enabled, and a message is displayed.
n
While Auto refresh mode is enabled, other functions such as add, delete, and details are not
available.
To disable Auto refresh:
t
Select the check box next to the Refresh button.
Auto refresh mode is disabled, and the confirmation message closes.
Moving and Rearranging Columns
To move a column in the Main display area:
1. Select one of the options (for example, Storage Elements), and click the heading of the
column that you want to move.
2. Drag the column to the position you want, and release the mouse button.
The column appears in the new position, and columns to the right are moved to make
room.
27
2 Configuring Your Avid Unity ISIS Software
Showing and Hiding Columns
When you open an option (for example, the Storage Elements option), the Main display area
lists items in default columns. Depending on the option selected, there might be other
headings available to view. You can select individual or multiple column headings to be
displayed or hidden.
To show or hide column headings:
t
Select one of the options, right-click in the column heading row and select a heading
you want to show or hide.
Displayed column headings are marked by a plus sign (+). You cannot hide the first
column on the left of the Main display area (usually the Name column).
Column
Heading
row
Sorting Information
The ISIS Management Console interface allows you to sort information listed in the Main
display area, or in the Details area. Sorting the information in columns arranges items in
either numerical or alphabetical order. You can also perform a multilevel sort of the
displayed information.
To sort information:
t
Select an option, and click the column heading for the category of information you want
to sort.
The information is sorted in ascending order. To reverse the sort order, click the column
heading again.
28
Using the Avid Unity ISIS Management Console
To perform a multilevel sort:
1. Select an option, and click the column heading for the first category of information you
want to sort.
The items in the column are sorted in ascending order.
2. Click a second column.
The items in the second column are sorted in ascending order. The items in the first
column maintain their sort order, but with a lower priority than the second sort.
3. (Option) Click multiple columns to add levels to the sort. To cancel a multilevel sort,
click a column heading that has already been sorted.
Filtering the Display
You can limit the items listed in the Main display area by setting Filter parameters. Filtering
the display allows you to focus on only those items that you want to monitor. You can restore
all items to the display by clearing the Filter parameters.
Category menu
n
Parameter menu
Filter text box
Filter button
Clear Button
You cannot filter the display for the Bandwidth, Connection Status, and Preferences options.
To filter the display:
1. Select an option (For example, the Storage Elements option).
2. In the Filter area, click the Category menu and select a category.
The Category menu lists all of the column headings available for the selected Command
menu option.
3. (Option) Select “not” to exclude the Filter parameters from the display.
4. Click the Parameter menu and select the constraining parameter you want to use.
5. In the Filter text box, type the characters you want to use to filter the display.
6. Click Filter.
The Main display area updates to display the filtered results. The Filter area displays the
number of filtered items displayed and the total number of items available for display.
Number of filtered items
29
2 Configuring Your Avid Unity ISIS Software
To restore all items to the display:
t
Click Clear.
The Main display area updates to display all items.
The System Overview Toolbar
The System Overview toolbar, located in the upper right corner of the Avid Unity ISIS
Management Console, contains seven icons with drop down menus that give you a snapshot
view of the Avid Unity ISIS system. These icons allow you to access additional information
about your system and to perform certain administrative tasks, such as monitoring and
logging.
n
The System Overview Toolbar is available from the Login window, even if you are not logged
in to the Management Console, but you will have to log in to follow links from the tool bar
screens, such as the log files.
The Status menu provides a quick summary of the system director status as well as a link to
the system logs.
Icon
Meaning
Green—System status is normal.
Blue—An event has been added to the event
log.
30
Using the Avid Unity ISIS Management Console
Icon
Meaning (Continued)
Yellow—One or more ISIS components are in
a warning state.
Red—One or more ISIS components are in an
error state.
The Performance menu provides a summary of the following information:
•
Messages Per Second
•
Megabytes Per Second
•
Number of open files during the current session by a graph display
The Details menu provides a summary of the following system details information:
•
Port
•
Software version
•
Memory
•
Virtual IP addresses
•
Total number of Storage blades, how many are connected, active, available, and so on.
31
2 Configuring Your Avid Unity ISIS Software
•
System capacity, and availability
•
Storage Group count, capacity and available space
•
Workspace count, allocation, and available space
•
The number of files, the space used, and available
The System menu provides a summary of the following information:
32
•
Server State
•
Status mode (Active if the System Director is running)
•
Virtual and System name
•
Enabled options
•
Port number
•
Software version number
•
Licensing information
•
Memory
•
Interface IP addresses
Using the Avid Unity ISIS Management Console
The Metadata menu provides a summary of the Metadata information:
The Failover menu provides information on whether Failover is enabled.
The Help Links menu provides links to Avid Unity ISIS online help as well as the complete
set of PDF documents.
33
2 Configuring Your Avid Unity ISIS Software
n
This information is also available in the Avid Unity System Director Control Panel. For more
information, see “Avid Unity ISIS System Director Control Panel” on page 167.
The Session Counter
By default the user session will time out automatically after two hours, after which the user
will need to log in again to continue working. The session counter, located in the upper right
corner of the Management Console, displays the time remaining in the user session.
The counter is automatically reset to two hours when a link is clicked, or an action is
performed such as adding or deleting. The counter may also be reset manually.
To manually reset the session counter:
t
Click the session counter display.
The session timer is reset to two hours.
Context Menus
Most Management Console tool windows offer context menus you can use to perform
commands on selected items.
34
Using the Avid Unity ISIS Management Console
To access context menus within the Management Console:
t
Right-click (Windows) or Ctrl+click (Macintosh) selected items.
Logging Out of the Avid Unity ISIS Management Console
You can log out of the ISIS Management Console at any time by using the Logout button in
the upper right-hand corner of the Management Console.
To log out of the ISIS Management Console:
t
Click the Logout button.
35
2 Configuring Your Avid Unity ISIS Software
36
3 Managing the Storage Hardware
This chapter describes how to configure and manage your storage hardware. You perform all
storage management operations from the Avid Unity ISIS Management Console, which
allows you to add, remove, configure, and manage your storage elements.
n
For an overview of the ISIS Management Console and information about how to start the
tool, see “Opening the Avid Unity ISIS Management Console” on page 24.
The Storage Elements tool allows you to add and remove storage elements, upgrade the
storage element software, and monitor storage element operation.
The Storage Elements tool contains two sections. On the left side the Storage Elements list
displays all the storage elements available to the current user. On the right side, the Details
area displays technical information about selected storage elements.
n
The Details area is visible only after you select a storage element in the Storage Elements
list, and click the Details button.
Storage Element
icon
Storage Elements list
For more information, see the following topics:
•
Accessing the Storage Elements Tool
•
Adding Storage to the Media Network
•
Adding Storage Elements
•
Rectifying Files
Details area
3 Managing the Storage Hardware
•
Removing Storage Elements from the File System
•
Removing Storage Elements from the Media Network
•
Removing Orphaned Storage Elements
•
Upgrading Storage Elements
•
Managing the Avid Unity ISIS Chassis
Accessing the Storage Elements Tool
To access the Storage Elements tool:
1. Open the ISIS Management Console. (For information on opening the ISIS
Management Console, see “Opening the Avid Unity ISIS Management Console” on
page 24.)
2. Click the Storage Elements icon from the System area.
The Storage Elements tool opens and displays the Storage Elements list.
Storage Element icon
If you do not have any storage elements bound to the Avid Unity ISIS file system, a
yellow action marker flashes next to the Storage Elements list. For more information
about the Storage element list, see “Storage Element List” on page 39 and “Viewing
Storage Elements Descriptions” on page 40.
38
Accessing the Storage Elements Tool
Storage Element List
The following table summarizes the basic information available when you first open the
Storage Elements list. Some columns are hidden by default (see “Showing and Hiding
Columns” on page 28 and “Storage Element Details” on page 41).
n
Heading
Description
Name
Displays the system-created name of each storage element connected to the system
SB Name
Displays the computer name of each storage element connected to the system
Status Time
Lists the last time the System Director logged the storage element’s status
Status
Displays any change in the working status logged by the System Director (for a
description of status messages, see “Storage Element Status” on page 43)
Up Time
Displays the length of time that the storage element has been running continuously
Type
Displays the storage element category of each storage element (see “Storage
Element Details” on page 41):
•
Available
•
Spare
•
Active
Used
Displays the amount of storage space in gigabytes (GB) in use by each storage
element
Storage Group
Displays the storage group, if any, to which the storage element is allocated
Capacity
Displays the storage capacity in gigabytes (GB) of each storage element
Chunk size
Displays the size of segmented media files sent over the network
Protection
Displays the type of protection applied
Version
Displays the software version number of each storage element
Serial Number
Displays the identification number of each storage element
Crate Serial
Displays the identification number of the unit that holds each storage element
Slot Number
Displays the slot number of each storage element
You can organize the information in the Storage Elements list by showing additional
columns or by sorting or filtering displayed items. For more information on modifying the
display, see “Organizing Display Information” on page 26.
39
3 Managing the Storage Hardware
A color-coded icon precedes the name of each storage element, providing an indication of
the status of the component. The following table describes the color coding system used by
the ISIS Management Console.
Icon Color
Description
White
Indicates the status of the storage element is Available (the storage element is not
linked to the ISIS file system)
Green
Indicates the status of the storage element is either Spare (the storage element is not
allocated to a storage group) or Active (allocated to a storage group)
Yellow
Indicates one of the following:
•
a problem with the storage element
•
the storage element experiences degraded performance due to a reboot during an
upgrade operation
Blue
Indicates that an installation or software upgrade is in progress
Orange
Indicates a storage element problem, including any of the following:
•
a hardware error
•
a failed software installation or upgrade
•
a storage element disconnected due to a reboot during an upgrade operation
Viewing Storage Elements Descriptions
The Details area displays all information for the currently selected storage element. The
information displayed is the information as seen by the System Director. Some of the
information is embedded in the storage element, and other information is assigned to the
storage element by the Avid Unity ISIS software.
n
You can view more detailed information on storage elements by using the Avid Unity ISIS
Agent tool. For more information, see “Avid Unity ISIS Agents” on page 224.
To view information about a storage element:
1. In the Storage Elements list, select a storage element.
2. Do one of the following:
t
Click the Details button.
t
Double-click the storage element name.
The Details area displays all the information for the selected storage element. For more
information, see “Storage Element Details” on page 41.
40
Accessing the Storage Elements Tool
To hide the Details area:
t
Click the arrow next to the storage element Details title bar.
To close the Details area:
t
Click the Close button.
Storage Element Details
The following table summarizes the information available in the Details area.
Heading
Status
Description
Name
Displays the system-created name of the selected
storage element
ISB Name
Displays the computer name of the selected storage
element
Status Time
Lists the last time the System Director logged the
storage element’s status
Status
Up time
For a description of status
Displays any change in the working status logged
messages, see “Storage
by the System Director.
Element Status” on page 43.
Displays the length of time that the storage element
has been running continuously
41
3 Managing the Storage Hardware
Heading
42
Status
Description (Continued)
Temperature
Displays the last logged temperature of the storage
element
Type
Displays the storage element category of the
selected storage element
Available
Indicates storage elements that are not
appropriately initialized for use in a storage group;
these storage elements can be used for other
purposes in your environment
Spare
Indicates storage elements that have been added to
the ISIS file system but are not allocated for a
specific purpose; spare but inactive storage
elements cannot be used until allocated to a storage
group
Active
Indicates active storage elements added to a file
system and allocated to a storage group
Protection
Displays the type of protection applied
Storage Group
Displays the storage group, if any, to which the
storage element is allocated
Blade Type
Lists the storage element model:
•
i500
•
i1000
•
i2000
Capacity
Displays the storage capacity in gigabytes (GB) of
the selected storage element
Used
Displays the amount of storage space in gigabytes
(GB) that currently has data written on it in the
selected storage element
Unused
Displays the amount of storage space in gigabytes
(GB) available for use in the selected storage
element
Chunk Size
Displays the size of segmented media files sent
over the network
Version
Displays the software version number of each
storage element
Accessing the Storage Elements Tool
Heading
Status
Description (Continued)
Serial Number
Displays the identification number of each storage
element
Crate Serial
Displays the identification number of the unit that
holds each storage element
Offline Timeout n
Indicates the amount of time (in seconds) a storage
element is offline before the System Director logs
an error message
Slot Number
Displays the slot number of each storage element
IP Addresses
Displays the IP addresses of the selected storage
element in a separate area. To hide this area, click
the arrow in the IP Addresses title bar.
Storage Element Status
The Status column in the Storage Elements list reports the status of the storage element
logged by the System Director. (The Status line in the Details area reports the same
information.) If the storage element maintains a working status, the ISIS Management
Console lists no entries in the Status field. When a problem arises, or when the status of the
storage element changes, the ISIS Management Console updates the Storage Elements
display.
43
3 Managing the Storage Hardware
The following table summarizes the storage element status messages.
Category
Status
Disk Status
•
Disk in test mode
•
Metadata error
•
Rectifying files: the storage element is cleaning up deleted files and
verifying existing files
•
No connection: the System Director cannot communicate with the
storage element; this could be due to a networking infrastructure issue
or storage element failure
•
Repairing mirrors: the storage element is repairing mirrored blocks
with a single point of failure
•
Disk failure: the storage element is unusable for data storage and must
be replaced
•
Redistributing: data is being redistributed to storage elements in the
storage group
•
Disk performance degraded: the storage element’s performance is
below the threshold for input/output functions and might impact the
performance of the system
•
Network degraded: the IP interfaces on the storage element has failed
or the storage element experiences at least a 10% error rate (usually
due to lost packets), indicating a network communication problem
•
Memory error: the memory test that runs when the storage element
starts or restarts reports an error; this status is persistent and indicates
that the storage element has failed and should be replaced
•
Metadata error: the storage element experienced an error loading
metadata from the disk or writing new metadata to the disk (if
mirrored, the data on the mirrored storage element is still available
and no actual data loss occurs); this indicates that the storage element
should be replaced.
General Status
If you have an storage element with this status, reboot the storage
element. If “Metadata Error” status exists after a reboot, then the
storage element should be replaced. If the Metadata Error status
clears after a reboot, then the storage element is fine and no further
action is required.
44
•
Disk in test: the storage element is in disk test mode
•
Offline: the storage element has been taken offline, usually in
preparation for removal
Adding Storage to the Media Network
Category
Status (Continued)
Temperature status
•
Temperature above threshold: the temperature of the storage element
exceeds 60°C (140°F)
Upgrade Status
•
Install failed
•
Downloading Phase 0
•
Installing Phase 1
•
Installing Phase 2
•
Installing Phase 3
•
Install Waiting
•
No Connection
Connection Status
Adding Storage to the Media Network
The ISIS Management Console checks the metadata integrity and updates all data related to
the storage elements connected to the network. Anytime you add or remove a storage
element from your system, you can update the information in the Storage Elements tool.
You do not need to turn off the System Director to add or remove storage elements.
c
When adding storage elements to the Avid Unity ISIS engine (the chassis that holds the
physical components of your Avid Unity ISIS network), be sure to insert them
carefully. Do not force them into place, as damage to the disk drives might occur if they
sustain any physical shock. For information on adding storage elements to your
network, see the Avid Unity ISIS Setup Guide and the Avid Unity ISIS ReadMe.
To physically add new storage elements to your media network:
1. Add the new storage elements, installing new units as described in the Avid Unity ISIS
Setup Guide.
2. Start the System Director if it is not already running.
3. Open the ISIS Management Console. (For information on opening the ISIS
Management Console, see “Opening the Avid Unity ISIS Management Console” on
page 24.)
4. Click the Storage Elements icon from the System area.
The Storage Elements tool opens.
45
3 Managing the Storage Hardware
If the ISIS Management Console is open when you add the storage elements, click the
Refresh button to view the newly added storage elements in the Storage Elements tool.
If the storage elements are not listed, something might be wrong with their physical
connections. Do not proceed any further, and see the Avid Unity ISIS Setup Guide.
5. Add the new storage elements to a server (see “Adding Storage Elements” on page 46).
6. Add the new storage elements to a storage group (see “Adding Storage Elements to
Storage Groups” on page 81).
Adding Storage Elements
The storage group defines the storage elements that the network can use to store data. In
order to finish configuring your Avid Unity ISIS media network, you must add storage
elements to the ISIS file system (sometimes called “linking” or “binding” storage elements),
and then you must create a storage group from the available storage elements.
To add a storage element to the ISIS file system:
1. Open the ISIS Management Console. (For information on opening the ISIS
Management Console, see “Opening the Avid Unity ISIS Management Console” on
page 24.)
2. Click the Storage Elements icon from the System area.
46
Adding Storage Elements
The Storage Elements tool opens.
Add button
Select All button
Select All menu
3. Do one of the following:
t
n
Select the available storage element you want to add to a server. Ctrl+click
(Windows) or Cmd+click (Macintosh) to select multiple available storage elements.
You can only add storage elements that are marked as Available.
t
Click the Select All menu, and select “Select All Available”.
4. Do one of the following:
t
Click the Add button.
t
Right-click the selected storage element(s) and select Add.
The Storage Element Settings dialog appears.
47
3 Managing the Storage Hardware
For more information about storage groups, see “Managing the Storage Hardware” on
page 37.
5. Select the chunk size to be used for the storage element(s).
n
The choices that appear in the Chunk Size list are dependent upon the capabilities of the
installed storage blades. See the Performance Guide for the latest recommendations for
choosing chunk size.
6. Select whether to enable protection.
7. Click Ok.
The “Add Storage Element Confirmation” dialog appears.
8. Click Yes.
n
-
The selected storage elements are added to the ISIS file system.
-
The selected storage element icons are changed to green.
-
The selected storage element names are changed from isb-xx to SExx.
-
The status of the selected storage elements is changed from Available to Spare.
You might have to click the Refresh button to see the changes you have made.
Rectifying Files
Once you have added storage elements to your network and configured them for storage, the
storage elements — Avid Unity ISIS storage blades (ISB) — periodically check the status of
stored files, cleaning up deleted files and verifying existing files. This process, called
“rectifying files,” allows the ISBs to communicate with the System Director to monitor the
state of its storage and clean up any files that the ISB no longer needs to store. Rectifying
files occurs randomly and asynchronously during normal system operation to minimize any
potential decrease in system performance. The process is indicated for each affected ISB in
the Status column in the Storage Elements list.
48
Rectifying Files
Storage elements also rectify files when the ISB starts or restarts. When this happens — for
example, when an ISB loses connectivity to the network — data stored on the ISB might not
be in sync with the data in the file system itself. Also, if a client, such as the asset manager,
cannot communicate with the ISB, there might appear to be more data allocated to the ISB
than the file system has allocated. To correct this, you can manually send the storage element
a command to rectify its files.
You can also use the Issue Command button to clear all Network Degraded status messages
from the Storage Elements list. Network Degraded status indicates a high number of errors
detected by the ISB (see “Storage Element Status” on page 43). Correcting the problem
might not clear the status messages, so you can use the Issue Command button to clear the
messages and reset the error count.
c
You should correct the cause of the Network Degraded status messages before you
clear them from the ISIS Management Console.
To rectify files:
1. Open the ISIS Management Console. (For information on opening the ISIS
Management Console, see “Opening the Avid Unity ISIS Management Console” on
page 24.)
2. Click the Storage Elements icon from the System area.
The Storage Elements tool opens.
3. Do one of the following:
t
Select the available storage element you want to add to a server. Ctrl+click
(Windows) or Cmd+click (Macintosh) to select multiple available storage elements.
t
Click the Select All button to select all storage elements.
t
Click the Select All menu, and select one of the following options:
Option
Description
Select All Available
Selects all storage elements displayed, regardless of status.
Select All Spare
Selects all storage elements marked as spares.
Select All Active
Selects all active storage elements.
[Select all in] chassis
Selects all storage elements within a specified chassis.
4. Click the Issue Command button.
49
3 Managing the Storage Hardware
The Issue Storage Element(s) Command dialog box opens.
5. Select Initiate Block Rectify, and then click Send.
The system rectifies files on the selected storage elements and changes the status in the
Storage elements list to Rectifying Files.
To clear all Network Degraded messages in the Storage Elements list:
t
Select Clear Network Degraded, and then click Send.
Removing Storage Elements from the File System
When you remove storage elements from the Avid Unity ISIS file system, or when you
move storage elements from one system to another, you need to unlink the storage elements
from the file system.
n
You cannot remove a storage element that is part of a storage group. You must remove the
storage element from its storage group first so the system can redistribute data before
unlinking the storage element from the file system.
Avid strongly recommends that you wait until any redistribution process completes before
removing storage elements.
To remove a storage element from the ISIS file system:
1. Open the ISIS Management Console. (For information on opening the ISIS
Management Console, see “Opening the Avid Unity ISIS Management Console” on
page 24.)
2. Click the Storage Groups icon from the System area.
The Storage Groups tool opens.
50
Removing Storage Elements from the Media Network
3. Select the storage group for the storage element you want to remove, and do one of the
following:
t
Click the Details button.
t
Double-click the storage group name.
The Details area opens.
4. In the Storage Elements list, select the storage element you want to remove. If the
storage element status shows a redistribution in progress, you should wait until the
redistribution completes before removing the storage element from the file system.
5. Click the Remove button.
The storage element type changes from Active to Spare.
6. Click the Apply button.
The Storage Elements list refreshes and displays the storage element as Spare. The
media network performs a redistribution of any data on the storage element.
7. Click the Storage Elements icon from the System area.
The Storage Elements tool opens.
8. Select the storage element(s) marked as spare that you want to remove. Ctrl+click
(Windows) or Cmd+click (Macintosh) to select multiple storage elements.
9. Click the Remove button.
If you are using storage elements with mixed blade types, a dialog box opens and warns
you that using mixed blade types might not provide optimal performance for your
Avid Unity ISIS system.
10. Click Apply.
Removing Storage Elements from the Media
Network
You can remove and replace storage elements without stopping the System Director or
turning off other components of the network. There are two principal reasons for removing
storage elements from the system:
•
The element has a high number of unrecoverable errors
•
The element has failed or has been removed from the system
51
3 Managing the Storage Hardware
Before you remove an Avid Unity ISIS Storage Blade (ISB) from the network, you must
redistribute the data stored on the ISB to other ISBs in the system. The redistribution occurs
before you physically remove the ISB, and the process entails moving data to the remaining
drives within the storage group. Once you redistribute the data, you add a new ISB to the
system and then perform a redistribution again to place data onto the new ISB.
c
n
If you physically remove an ISB from the media network before redistribution is
complete, data loss can occur.
You should maintain an unused block of storage equivalent to one ISB within the storage
group to allow redistribution from a failing ISB to other ISBs within the group.
If possible, you should redistribute data while the drive is experiencing problems but has not
yet been removed from the system. This allows the ISB having problems to participate in the
redistribution process by offering data that it has to both clients and to other ISBs.
n
Often the ISB is still functional, but its performance is slightly degraded — for example, the
ISB might have an unrecoverable error on one of its disks, or it might have long I/O times.
If the ISB fails, or if it has been removed from the system, you can perform a redistribution
from the mirrored locations associated with the ISB. However, if any other mirrored location
experiences a failure while performing a redistribution, the system can lose data.
Consider the following when planning a redistribution:
n
52
•
A one-to-one replacement of ISBs might leave you with less storage space in the storage
group than you require. Instead, plan for using more ISBs than you need for storage and
bandwidth for each storage group. This way, you can keep an optimal amount of
available storage space allocated to the storage group. This allows you to quickly
perform redistribution, rather than attempting a redistribution with only one spare ISB.
•
In general, the removal of an ISB is quicker than an addition. This is because all of the
other ISBs in a storage group participate in redistribution by moving a copy of any block
held by the element to another location. The more ISBs in the storage group, the more
the workload is shared. A single ISB addition is slower than a removal because the ISB
receiving the data acts as a limiting factor for the redistribution.
•
When you add a new ISB to the Avid Unity ISIS file system and then add it to a storage
group, the system redistributes data from the existing drives in the storage group to the
new element. This redistribution maintains all previously stored data, but the data might
not reside on the same storage elements.
If you do not have a replacement for a failed or failing ISB, Avid recommends that you leave
it in the system. Proper airflow can be disturbed if an ISB slot is left open.
Removing Storage Elements from the Media Network
The following steps list the actions necessary for removing a storage element:
1. Identify the storage element you want to replace.
2. Remove the storage element from the storage group.
3. View the status of the redistribution and wait for redistribution to finish.
4. Remove the storage element from the file system.
5. Physically remove and replace the storage element.
6. Add new storage element to the file system.
7. Add the new storage element to a storage group.
For more information on the process of redistributing data and how redistribution affects
system performance, see “Redistribution Guidelines” on page 104.
n
Redistributing while adding an ISB takes longer than redistributing while removing an ISB.
Identifying Storage Elements Prior to Removal
To identify the storage element to be removed and replaced:
1. Open the ISIS Management Console (see “Opening the Avid Unity ISIS Management
Console” on page 24).
2. Click the Storage Elements icon from the System area.
The Storage Elements tool opens.
3. Locate the failing or failed storage element. For information on storage element status,
see “Viewing Storage Elements Descriptions” on page 40 and “Storage Element Status”
on page 43.
4. Select the storage element, and do one of the following:
t
Click the Details button.
t
Double-click the name of the storage element.
53
3 Managing the Storage Hardware
The Details area opens.
IP Addresses
The Details area lists the Crate Serial number and the Slot Number of the selected
storage element. This address identifies the ISB to be physically removed.
n
The slot numbers for storage element begin at zero (0).
Removing Storage Elements
After you have identified the storage element you want to remove, you need to remove the
element from the storage group and monitor the redistribution of data.
c
You must finish the redistribution before you physically remove the storage element. If
you do not wait until the redistribution finishes, media network clients might receive
multiple errors.
To physically remove a storage element from your media network:
1. Remove the storage element from its storage group. For information on removing
storage elements, see “Removing Storage Elements from Storage Groups” on page 83.
2. Select the Workspaces option from the System Area.
54
Removing Storage Elements from the Media Network
The Workspaces tool opens.
3. Select the Workspace for the appropriate storage group.
4. Monitor the Status column for the progress of the redistribution operation. Click the
Refresh button until the redistribution finishes.
The Status column displays no status message when the process is complete.
c
Do not remove the storage element before the redistribution has completed.
5. Remove the storage element from the ISIS file system. For information on removing
storage elements, see “Removing Storage Elements from the File System” on page 50.
6. In the Storage Element list, select the storage element you want to remove and then click
the Issue Command button.
The Issue Storage Element(s) Command dialog box opens.
7. Select Take Offline, and then click Send.
The system spins down the drives in the selected storage element and changes the status
in the Storage Elements list to Offline.
55
3 Managing the Storage Hardware
8. Disconnect the storage element from the network, as described in the Avid Unity ISIS
Setup Guide.
Removing Orphaned Storage Elements
The Storage Element list might display storage elements associated with a media network
but with which the System Director cannot communicate. This can occur when you use the
System Director Control Panel to create a new active partition on a system that already
includes bound storage elements. In this case, the storage elements are “orphaned” — the
storage elements remain bound to the network, but they cannot communicate with it. To
correct the problem, you need to first remove all storage elements previously linked to the
ISIS file system, and then add them again to the new system.
The System Director also might not be able to communicate with storage elements that are
bound to the ISIS file system if the System Director is offline. In this case, do not remove the
orphaned storage elements; instead, you should restart the System Director.
c
Removing storage elements causes all data stored on them to be erased. Do not remove
disconnected storage elements unless you are certain they contain no data you want to
save.
For information on removing orphaned storage elements, see the following topics:
•
“Accessing the Orphaned Elements tool” on page 56
•
“Removing Orphaned Storage Elements” on page 57
Accessing the Orphaned Elements tool
The Orphaned Elements tool of the ISIS Management Console allows you to add and
remove storage elements, upgrade the storage element software, and monitor storage
element operation.
To open the Orphaned Elements tool:
1. Open the ISIS Management Console (see “Opening the Avid Unity ISIS Management
Console” on page 24).
2. Click the Orphaned Elements icon from the Hardware area.
56
Removing Storage Elements from the Media Network
The Orphaned Elements tool opens. For more information on the Orphaned Elements
tool, see “Orphaned Elements List” on page 57.
Orphaned Elements list
Orphaned Elements List
The following table summarizes the basic information available in the Orphaned Elements
list.
Heading
Description
Name
Displays the name of each storage element connected to the system
Status
Displays any change in the working status logged by the System Director (for a
description of status messages, see “Storage Element Status” on page 43)
Blade Type
Displays the storage element category of each storage element:
•
Available
•
Spare
•
Active
Capacity
Displays the storage capacity in gigabytes (GB) of each storage element
Chunk size
Displays the size of segmented media files sent over the network
Version
Displays the software version number of each storage element
Crate Serial
Displays the identification number of the unit that holds each storage element
Slot Number
Displays the slot number of each storage element
Removing Orphaned Storage Elements
To remove orphaned storage elements, you must force-remove them from the system.
c
Removing storage elements causes all data stored on them to be erased. Do not remove
disconnected storage elements unless you are certain they contain no data you want to
save.
57
3 Managing the Storage Hardware
To remove orphaned storage elements:
1. Open the ISIS Management Console (see “Opening the Avid Unity ISIS Management
Console” on page 24).
2. Click the Orphaned Elements icon from the Hardware area.
The Orphaned Elements tool opens.
Select All button
Select All menu
3. Do one of the following:
t
Select the available storage element you want to add to a server. Ctrl+click
(Windows) or Cmd+click (Macintosh) to select multiple available storage elements.
t
Click the Select All button to select all storage elements.
t
Click the Select All menu, and select one of the following options:
Option
Description
Select All Available
Selects all storage elements displayed, regardless of status.
Select All Spare
Selects all storage elements marked as spares.
Select All Active
Selects all active storage elements.
[Select all in] chassis
Selects all storage elements within a specified chassis.
4. Click the Force Remove button.
A message warns you that removing storage elements erases all data on the component.
5. Click Yes.
58
Upgrading Storage Elements
The Force Removal Text Confirmation dialog box opens.
6. Type Remove in the text box, and then click Remove.
The storage element is unbound from the ISIS file system and removed from the
Orphaned Elements list.
Upgrading Storage Elements
You can use the Storage Elements tool to upgrade the software for storage elements installed
in a chassis and connected to the media network.
n
You can also use the Chassis tool to upgrade storage elements. For more information, see
“Upgrading Chassis Components” on page 66.
To upgrade a storage element:
1. Open the ISIS Management Console (see “Opening the Avid Unity ISIS Management
Console” on page 24).
2. Click the Storage Elements icon from the System area.
The Storage Elements tool opens.
3. Select the storage element you want to upgrade.
4. Click the Upgrade button.
59
3 Managing the Storage Hardware
The Upgrade Storage Elements dialog box opens.
Upgrade installer
5. Select the upgrade installer from the list in the right column.
The Command text box displays the location of the upgrade installer.
6. Click the Upgrade button.
The ISIS Management Console installs the necessary upgrade for the selected storage
element. You can monitor the progress of the upgrade either in the Details area of the
Storage Elements tool or in the Avid Unity ISIS System Monitor tool.
Managing the Avid Unity ISIS Chassis
The Chassis tool of the ISIS Management Console allows you to view details and to monitor
the status of all chassis connected to the media network, as well as upgrade any Avid Unity
ISIS storage blade (ISB), any Avid Unity ISIS Integrated switch (ISS), or any Avid Unity
ISIS Expansion Integrated switch (IXS).
The Chassis tool contains two sections. On the left side, the Chassis list displays all the
chassis connected to the media network. On the right side, the Details area displays technical
information about selected chassis, including details on the chassis switch and storage
element (ISB) components.
n
60
The Details area is visible only after you select a chassis in the Chassis list.
Managing the Avid Unity ISIS Chassis
Chassis List
Chassis Details area
Accessing the Chassis tool
You can organize the information in the Chassis list by showing additional columns or by
sorting or filtering displayed items. For more information on modifying the display, see
“Organizing Display Information” on page 26.
To access the Chassis tool:
1. Open the ISIS Management Console. (For information on opening the ISIS
Management Console, see “Opening the Avid Unity ISIS Management Console” on
page 24.)
2. Click the Chassis icon from the Hardware area.
The Chassis tool opens.
61
3 Managing the Storage Hardware
Chassis List
The following table summarizes the basic information available in the Chassis list.
Heading
Description
Serial Number
Lists the serial number of the chassis
Status Time
Lists the last time the System Director logged the status of the chassis
Storage Blade Status
Displays changes in the working status of ISB components due to upgrade
installation or failure
Switch Blade Status
Displays changes in the working status of ISS and IXS modules due to
upgrade installation or failure
Available
Lists the number of available storage elements in each chassis
Spare
Lists the number of spare storage elements in each chassis
Active
Lists the number of active storage elements in each chassis
Storage Blades
Lists the number of ISB components installed in each chassis
Switch Blades
Lists the number of ISS and IXS modules for each chassis
Power Blades
Lists the number of power supply units for each chassis
Viewing Chassis Descriptions
The Details area displays all information for the currently selected chassis. The area is
divided into three sections:
•
Chassis Details — displays information also available in the Chassis list
•
Switches — lists basic configuration and status information of all ISS and IXS modules
connected to the media network
•
Storage Elements — displays information also available in the Storage Elements list
The information displayed is the information as seen by the System Director. Some of the
information is embedded in the chassis, and other information is assigned to the chassis by
the Avid Unity ISIS software.
You can sort the information in the Switches and Storage Elements sections of the Details
area by clicking any column heading. For more information on sorting items in columns, see
“Sorting Information” on page 28.
62
Managing the Avid Unity ISIS Chassis
n
You can view more detailed information on chassis components by using the Avid Unity ISIS
Agent tool. For more information, see “Avid Unity ISIS Agents” on page 224.
To view information about a chassis:
1. In the Chassis list, select a chassis.
2. Do one of the following:
t
Click the Details button.
t
Double-click the chassis name.
The Details area displays all the information for the selected chassis. For information on
the Details area, see “Chassis Details” on page 64
To hide the Details area:
t
Click the arrow next to the Details title bar.
To close the Details area:
t
Click the Close button.
63
3 Managing the Storage Hardware
Chassis Details
The following table summarizes the information available in the Details area.
Section
Heading
Description
Serial Number
Lists the serial number of the chassis
Status Time
Lists the last time the System Director logged the status
of the chassis
Chassis Details
Storage Blade Status Displays changes in the working status of ISB
components due to upgrade installation or failure
Switch Blade Status
Displays changes in the working status of switches due
to upgrade installation or failure
Storage Blades
Lists the number of ISB components installed in each
chassis
Available
Lists the number of available storage elements in each
chassis
Spare
Lists the number of spare storage elements in each
chassis
Active
Lists the number of active storage elements in each
chassis
Switch Blades
Lists the number of switches for each chassis
Power Blades
Lists the number of power blades for each chassis
In band IP
Displays the internal IP addresses assigned to the CPU
on the switch
Status
Displays changes in the working status of the switch
Version
Displays the software version number of each switch
Type
Identifies the switch as one of the following:
Switches
Temp
64
•
Integrated (ISS)
•
Expansion (IXS)
Lists the last logged temperature of the switch
Managing the Avid Unity ISIS Chassis
Section
Heading
Description (Continued)
Chassis Master
Indicates if an ISS or an IXS module is used as a master
switch in the chassis
Base IP
Displays the base IP addresses of the switch, which are
assigned during system configuration (for more
information on IP addresses, see the Avid Unity ISIS
Setup Guide)
Out of band IP
Displays the IP addresses for the management port on the
switch
Name
Displays the name of each storage element connected to
the system
Status Time
Lists the last time the System Director logged the storage
element’s status
Status
Displays any change in the working status logged by the
System Director (for a description of status messages,
see “Storage Element Status” on page 43)
Type
Displays the storage element category of each storage
element:
Storage Elements
•
Available
•
Spare
•
Active
Storage Group
Displays the storage group, if any, to which the storage
element is allocated
Capacity
Displays the storage capacity in gigabytes (GB) of each
storage element
Used
Displays the amount of storage space in gigabytes (GB)
in use by each storage element
Chunk size
Displays the size of segmented media files sent over the
network
Version
Displays the software version number of each storage
element
65
3 Managing the Storage Hardware
Section
Heading
Description (Continued)
Crate Serial
Displays the identification number of the unit that holds
each storage element
Slot Number
Displays the slot number of each storage element
Upgrading Chassis Components
You can use the Chassis tool to upgrade the software for all storage elements and all switch
blades installed in a chassis and connected to the media network. You can also upgrade
individual storage elements and switches.
n
You might lose network connectivity temporarily when you upgrade switch blades while the
upgrade process reboots the switches.
To upgrade all storage elements and switches in a chassis:
1. In the Chassis list, select the chassis you want to upgrade.
2. Do one of the following:
t
Click the Upgrade Blades button.
t
Click the Upgrade Switches button.
The Upgrade Storage Elements dialog box or the Upgrade Switch Blades dialog box
opens.
Upgrade installer
3. Select the upgrade installer from the list in the right column.
The Command text box displays the location of the upgrade installer.
66
Managing the Avid Unity ISIS Chassis
4. Click the Upgrade button.
The ISIS Management Console installs the necessary upgrades for all storage elements
or for all switch blades for the selected chassis. You can monitor the progress of the
upgrade either in the Details area of the Chassis tool or in the Avid Unity ISIS System
Monitor tool.
Upgrading Individual Chassis Components
You can upgrade individual storage elements and switch blades in the Chassis tool. You can
also upgrade storage elements by using the Storage Elements tool, and switch blades by
using the Switch Blades tool. For more information on storage element upgrades, see
“Upgrading Storage Elements” on page 59. For more information on switch blade upgrades,
see “Upgrading Switch Blades” on page 70.
To upgrade individual storage elements and switches in a chassis:
1. In the Details area of the Chassis tool, do one of the following:
t
Select the switch you want to upgrade.
t
Select the storage element you want to upgrade.
2. Click Upgrade.
The Upgrade Storage Blades dialog box or the Upgrade Switches dialog box opens.
Upgrade installer
3. Select the upgrade installer from the list in the right column.
The Command text box displays the location of the upgrade installer.
4. Click the Upgrade button.
The ISIS Management Console installs the necessary upgrade for the selected storage
element or switch blade. You can monitor the progress of the upgrade either in the
Details area of the Storage Elements tool or in the Avid Unity ISIS System Monitor tool.
67
3 Managing the Storage Hardware
Removing Chassis from the Chassis List
If you need to replace a chassis, you can use the ISIS Management Console to remove the
connection history of the inactive or inoperative chassis from the Chassis list in the Chassis
tool. Once the chassis is removed from the ISIS file system, you can physically remove it
from the network.
For information on removing chassis from the network, see the Avid Unity ISIS Setup Guide.
To remove a chassis from the Chassis list:
1. In the Chassis list, select the chassis you want to remove.
2. Click the Remove Status button.
The chassis is removed from the Chassis list.
n
If you remove an active chassis by mistake, the System Director restores the chassis to the
Chassis list the next time it polls the media network (usually within 20 seconds).
Adding and Removing Storage Elements in the Chassis List
You can add and remove (bind and unbind) available or spare storage elements from the ISIS
file system by using Chassis list in the Chassis tool. Adding and removing storage elements
in the Chassis list functions the same way as selecting the “Select All Available” and “Select
All Spare” options when adding or removing storage elements in the Storage Element list.
For more information on adding and removing storage elements, see “Adding Storage
Elements” on page 46 and “Removing Storage Elements from the File System” on page 50.
For information on removing chassis from the network, see the Avid Unity ISIS Setup Guide.
To add or remove storage elements by using the Chassis list:
1. In the Chassis list, select the chassis with the storage elements you want to add or
remove. You can only add or remove storage elements listed in the Available or Spare
columns in the Chassis list.
2. Do one of the following:
68
t
Click the Add button to bind storage elements to the file system.
t
Click the Remove button to unbind storage elements from the file system
Managing Switch Blades
Managing Switch Blades
The Switch Blades tool of the ISIS Management Console allows you to monitor and upgrade
all switch blades connected to the media network. You can also launch the agents for the
selected switch blades to view details and change configuration.
Accessing the Switch Blades tool
You can organize the information in the Switch Blades list by showing additional columns or
by sorting or filtering displayed items. For more information on modifying the display, see
“Organizing Display Information” on page 26.
To access the Switch Blades tool:
1. Open the ISIS Management Console. (For information on opening the ISIS
Management Console, see “Opening the Avid Unity ISIS Management Console” on
page 24.)
2. Click the Switch Blades icon from the Hardware area.
The Chassis tool opens.
69
3 Managing the Storage Hardware
Upgrading Switch Blades
You can use the Switch Blades tool to upgrade the software for switch blades installed in a
chassis and connected to the media network.
n
You can also use the Chassis tool to upgrade switch blades. For more information, see
“Upgrading Chassis Components” on page 66.
To upgrade switch blades:
1. Open the ISIS Management Console (see “Opening the Avid Unity ISIS Management
Console” on page 24).
2. Click the Switch Blades icon from the Hardware area.
The Switch Blades tool opens.
3. Select the switch blade you want to upgrade.
4. Click the Upgrade button.
The Upgrade Switch Blades dialog box opens.
5. Select the upgrade installer from the list in the right column.
The Command text box displays the location of the upgrade installer.
6. Click the Upgrade button.
The ISIS Management Console installs the necessary upgrade for the selected switch
blade. You can monitor the progress of the upgrade either in the Details area of the
Switch Blades tool or in the Avid Unity ISIS System Monitor tool.
Viewing Switch Blade Details
You can view detailed information on switch blades using Avid Unity ISIS Switch Blade
Agents, which can be accessed through the Switch Blades tool. For more information about
Avid Unity ISIS Switch Blade Agents, see “Avid Unity ISIS Agents” on page 224.
70
Managing Switch Blades
To launch Avid Unity ISIS Switch Blade Agents:
1. Open the ISIS Management Console (see “Opening the Avid Unity ISIS Management
Console” on page 24).
2. Click the Switch Blades icon from the Hardware area.
The Switch Blades tool opens.
3. Select the switch blade for which you want to launch the Agent.
4. Click the Show Info button.
The Avid Unity ISIS Switch Blade Agent opens.
71
3 Managing the Storage Hardware
72
4 Configuring and Managing Storage
This chapter describes the Storage Groups tool of the ISIS Management Console and the
basic administrative operations you can perform from the dialog box.
n
For detailed descriptions of how to use the ISIS Management Console to manage your drive
hardware, see “Managing the Storage Hardware” on page 37.
You use the Storage Groups tool of the ISIS Management Console to add and delete storage
groups, to rename storage groups, and to configure and manage storage groups.
The Storage Groups tool contains three sections. On the left side, the Storage Groups list
displays all the storage groups available to the current user. On the right side, the Details
area displays technical information about selected storage groups, and the Storage Elements
area displays all storage elements available to the current user.
n
The Details area and the Storage Elements area are visible only after you select a storage
group in the Storage Groups list.
Storage Groups list
Details area
Storage
Elements
area
When you add storage groups, a separate window opens in the Storage Group dialog box.
For information on adding storage groups, see “Creating Storage Groups” on page 80.
4 Configuring and Managing Storage
For more information on using the Storage Groups tool, see the following topic:
•
Accessing the Storage Groups Tool
•
Storage Group List
•
Storage Group Details
Accessing the Storage Groups Tool
To access the Storage Groups tool:
1. Open the ISIS Management Console. (For information on opening the ISIS
Management Console, see “Opening the Avid Unity ISIS Management Console” on
page 24.)
2. Click the Storage Groups icon from the System area.
The Storage Groups tool opens.
If you have not yet created any storage groups, a white action marker flashes next to the
Storage Groups list.
Storage Group List
The following table summarizes the information available in the Storage Groups list.
74
Heading
Description
Name
Displays the name of the currently selected storage group
Capacity
Displays the storage capacity in gigabytes (GB) of the selected storage group
Effective
Displays the effective (available) storage capacity in gigabytes (GB) of the selected
storage group
Used
Displays the amount of storage space in gigabytes (GB) that currently has data
written on it in the selected storage group
Accessing the Storage Groups Tool
Heading
Description (Continued)
Allocated
Displays the amount of storage space in gigabytes (GB) reserved for use by
workspaces in the selected storage group
Unallocated
Displays the amount of storage space in gigabytes (GB) available on the storage
elements and not currently reserved for the selected storage group
Files
Displays the number of files in the selected storage group
Directories
Displays the number of directories in the selected storage group
You can sort the information in the Storage Groups tool by clicking any column heading. For
more information on sorting items in columns, see “Sorting Information” on page 28.
Viewing Storage Group Details
The Details area and the Storage Elements area display all information for the currently
selected storage group and all information for the available storage elements. The
information displayed is the information as seen by the System Director. Some of the
information is embedded in the storage element, and other information is assigned to the
storage element by the Avid Unity ISIS software.
n
You can sort the information in the Storage Elements area by clicking any column heading.
For more information on sorting items in columns, see “Sorting Information” on page 28.
To view information about a storage group:
t
In the Storage Groups list, select a storage group.
The Storage Groups tool displays all the information for the selected storage group. If
the Details area is not visible, click the Details button.
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4 Configuring and Managing Storage
To hide the Details area or the Storage Elements area:
t
Click the arrow next to the Details title bar or the Storage Elements title bar.
To close the Details area:
t
Click the Close button.
Storage Group Details
The following table summarizes the information available in the details panels for storage
groups and storage elements.
76
Heading
Description
Name
Displays the name of the currently selected storage group
Blade Type
Lists the storage element model for the storage group:
•
i500
•
i1000
•
[blank if mixed blade type]
Protection
Displays the type of protection for each storage group
Capacity
Displays the storage capacity in gigabytes (GB) of the selected storage group
Effective
Need Description
Accessing the Storage Groups Tool
Heading
Description (Continued)
Used
Displays the amount of storage space in gigabytes (GB) that currently has data
written on it in the selected storage group
Unused
Displays the amount of storage space in gigabytes (GB) that currently has no data
written on it in the selected storage group
Allocated
Displays the amount of storage space in gigabytes (GB) reserved for use by
workspaces in the selected storage group
Unallocated
Displays the amount of storage space in gigabytes (GB) available on the storage
elements and not currently reserved for the selected storage group
Files
Displays the number of files in the selected storage group
Directories
Displays the number of directories in the selected storage group
The Storage Elements area lists the storage elements allocated to the currently selected
storage group, as well as the storage elements available for allocation to the storage group.
The following table summarizes the information available in the Storage Elements area.
Some columns are hidden by default (see “Showing and Hiding Columns” on page 28).
Heading
Status
Description
Name
Displays the name of the selected storage element
SB Name
Displays the computer name of each storage element connected to the
system
Status Time
Lists the last time the System Director logged the storage element’s
status
Status
Displays the working status logged by the System Director
Up Time
Displays the length of time that the storage element has been running
continuously
Type
Displays the storage element category of the selected storage element
Available
Indicates storage elements that are not appropriately initialized for use
in a storage group; these storage elements can be used for other
purposes in your environment
Spare
Indicates storage elements that have been added to the Avid Unity
ISIS file system but are not allocated for a specific purpose; spare but
inactive storage elements cannot be used until allocated to a storage
group
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4 Configuring and Managing Storage
Heading
Blade Type
Status
Description (Continued)
Active
Indicates active storage elements added to a server and allocated to a
storage group
Lists the storage element model:
•
i500
•
i1000
Storage Group
Displays the storage group, if any, to which the storage element is
allocated
Capacity
Displays the storage capacity in gigabytes (GB) of the selected
storage element
Used
Displays the amount of storage space in gigabytes (GB) that currently
has data written on it in the selected storage element
Chunk Size
Displays the size of segmented media files sent over the network
Temperature
Displays the last logged temperature of the storage element
Version
Displays the software version number of each storage element
Protection
Displays the type of protection for each storage element.
Crate Serial
Displays the identification number of the unit that holds each storage
element
Slot Number
Displays the slot number of each storage element
Managing Storage Groups
Storage groups are partitions, each containing multiple assigned storage elements. This
section describes how to create and manage storage groups in your network.
For more information on managing storage groups, see the following topics:
78
•
“Storage Group Usage Guidelines” on page 79
•
“Creating Storage Groups” on page 80
•
“Adding Storage Elements to Storage Groups” on page 81
•
“Removing Storage Elements from Storage Groups” on page 83
Managing Storage Groups
•
“Adding Storage Elements from Another Storage Group” on page 85
•
“Adding Storage Elements Previously Used with Another Network” on page 86
•
“Deleting Storage Groups” on page 87
Storage Group Usage Guidelines
You can assign all of your storage elements to one large storage group, or you can divide
your storage elements among multiple storage groups. (Storage elements can be assigned to
only one storage group.) To optimize performance, you can use storage groups to configure
your Avid Unity ISIS file system.
Avid recommends that you use all storage elements in an Avid ISIS Engine when creating a
storage group, and you size larger storage groups in increments of whole ISIS engines.
While storage groups can be created with a partial ISIS engine, performance and sizing
scalability cannot be guaranteed.
n
You can divide very large storage groups (over 60 storage elements) into several storage
groups to minimize the risk of two storage elements used in a protected workspace failing at
the same time. When you assign storage elements to different storage groups, however, you
must be careful how you allocate bandwidth reservations for the different groups as the
available bandwidth allocations for individual storage groups might differ from the total
system bandwidth, depending on the number of storage elements assigned to each group.
If your environment supports clients with very high bandwidth requirements, you need to set
up specific hardware and storage group configurations to support them. For more
information, see the Avid Unity ISIS Setup Guide.
In such an environment, you can use storage groups to isolate clients that need very high
bandwidth and thus eliminate the competition from other clients trying to access the same
storage elements. For example, when high-definition (HD) media is in its own storage group
and a single client is using the HD media, that client is serviced independently from any
other clients in the workgroup. This logic can also be applied to separating audio and video
media.
In other situations, storage groups are more flexible, allowing you to assign storage elements
in your file system configuration to storage groups with few limitations.
n
You must use a minimum of one storage element per storage group.
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4 Configuring and Managing Storage
Creating Storage Groups
A storage group is a set of physical storage elements that store a subset of the complete set
of media files accessible within a shared storage environment and which can accommodate
different storage element types, as well as clients with different privileges and media
requirements (for instance, clients that use low-resolution media and ones that use
high-resolution media).
n
If you have bound storage elements to the ISIS file system but you have not created any
storage groups, the Create Storage Groups dialog box opens by default when you select the
Storage Groups list.
To create a new storage group:
1. Open the ISIS Management Console. (For information on opening the ISIS
Management Console, see “Opening the Avid Unity ISIS Management Console” on
page 24.)
2. Click the Storage Groups icon from the System area.
3. Click the New button.
The Create Storage Group dialog box opens.
Storage Elements area
Apply button
80
Revert button
Managing Storage Groups
4. In the Name text box, type a name for the storage group (a maximum of 32 characters).
The following characters are illegal in storage group names: \ / = @ [ ] * ? + | : " ; , < >.
You also should not use a period (.) as either the first or last character in the names you
create, and you should not include a space in the names.
If there is already a storage group with the name entered in the Name text box, an error
message tells you to type a new name.
5. In the Storage Elements area, select the storage element you want to assign to the new
storage group. Ctrl+click (Windows) or Cmd+click (Macintosh) to select multiple
storage elements.
6. Click the Add button.
The storage elements are allocated to the storage group. You can use the Remove button
to remove storage elements from the storage group.
7. (Option) Before you create your storage group, you can use the Revert button to undo
any modifications made to the storage group information.
8. Click the Apply button to create a new storage group containing all the selected storage
elements.
The new storage group appears in the Storage Groups list, and the Create Storage Group
dialog box refreshes to show the storage elements still available for additional storage
groups.
9. (Option) Repeat steps 5 through 9 to create new storage groups.
10. Click the Close button to close the Create Storage Group dialog box and to return to the
Storage Groups tool.
Adding Storage Elements to Storage Groups
You can add unassigned storage elements to a storage group at any time to increase its
storage capacity.
To add storage elements to a storage group:
1. Open the ISIS Management Console. (For information on opening the ISIS
Management Console, see “Opening the Avid Unity ISIS Management Console” on
page 24.)
2. Click the Storage Groups icon from the System area.
The Storage Groups tool opens.
3. In the Storage Groups list, select the storage group where you want to add storage
elements, and then do one of the following:
t
Click the Details button.
t
Double-click the storage group name.
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4 Configuring and Managing Storage
The Details area displays all the information on the selected storage group.
4. In the Storage Elements area, select all the spare storage elements you want to add to the
storage group.
5. Click the Add button to add the selected spare storage elements to the storage group.
The Storage Elements area refreshes to display the selected storage elements added to
the storage group.
6. (Option) Before you apply your changes, you can use the Revert button to undo any
modifications made to the storage group information.
7. Click the Apply button.
n
82
-
The storage elements are added to the storage group.
-
The media network performs a redistribution of any data on the storage elements.
The amount of time required for the redistribution depends on the amount of data in
the storage group.
-
The configuration change counter for all affected workspaces is incremented by
one.
After ten configuration changes, the system prompts you to perform a full redistribution. For
more information, see “Redistributing Data” on page 104.
Managing Storage Groups
Removing Storage Elements from Storage Groups
You can remove storage elements from your storage group, as long as the following
conditions are met after you have done so:
n
•
The storage group contains at least four storage elements.
•
The storage group contains enough storage elements to support the space allocated to
your workspaces.
This is the total amount of storage allocated to the workspaces, not the actual amount of
data stored on the workspaces.
•
The storage group contains at least the number of storage elements currently required to
store the file system’s data.
Storage elements removed from the storage group are returned to the system’s pool of spare
storage elements.
To remove storage elements from a storage group:
1. Open the ISIS Management Console. (For information on opening the ISIS
Management Console, see “Opening the Avid Unity ISIS Management Console” on
page 24.)
2. Click the Storage Groups icon from the System area.
The Storage Groups tool opens.
3. In the Storage Groups list, select the storage group from which you want to remove
storage elements, and then do one of the following:
t
Click the Details button.
t
Double-click the storage group name.
The Details area displays all the information on the selected storage group.
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4 Configuring and Managing Storage
4. In the Storage Elements area, select all the grouped storage elements you want to
remove from the storage group.
5. Click the Remove button.
The Storage Elements area refreshes and displays the selected storage elements as
Spare.
n
You cannot remove storage elements if it would cause the capacity of the storage group to
fall below either the used space or the allocated space. You must reduce the amount of space
allocated to the workspace(s). For more information on modifying workspaces, see
“Adjusting Workspace Size” on page 99.
6. (Option) Before you apply your changes, you can use the Revert button to undo any
modifications made to the storage group information.
7. Click the Apply button.
n
84
-
The storage elements are added to the storage group.
-
The media network performs a redistribution of any data on the storage elements.
The amount of time required for the redistribution depends on the amount of data in
the storage group.
-
The configuration change counter for all affected workspaces is incremented by
one.
After ten configuration changes, the system prompts you to perform a full redistribution. For
more information, see “Redistributing Data” on page 104.
Managing Storage Groups
Adding Storage Elements from Another Storage Group
If you want to reassign storage elements from one storage group to another, you must
remove the storage elements before adding them to a new storage group.
To add storage elements previously used in another storage group to your current
storage group:
1. Open the ISIS Management Console. (For information on opening the ISIS
Management Console, see “Opening the Avid Unity ISIS Management Console” on
page 24.)
2. Click the Storage Groups icon from the System area.
The Storage Groups tool opens.
3. In the Storage Groups list, select the storage group which contains the storage elements
you want to reassign, and then do one of the following:
t
Click the Details button.
t
Double-click the storage group name.
The Details area displays all the information on the selected storage group.
4. In the Storage Elements area, select all the storage elements you want to move to
another storage group.
5. Click the Remove button.
The Storage Elements area refreshes to display the selected storage elements as Spare.
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4 Configuring and Managing Storage
6. Click the Apply button.
The selected storage elements are removed from the storage group, and the media
network performs a redistribution of any data on the storage elements.
7. In the Storage Groups list, click the storage group to which you want to add the storage
elements.
The Details area displays all the information on the selected storage group.
8. In the Storage Elements area, select all the spare storage elements you want to add to the
new storage group.
9. Click the Add button to add the selected storage elements to the storage group.
The Storage Elements area refreshes to display the selected storage elements added to
the new storage group.
10. (Option) Before you apply your changes, you can use the Revert button to undo any
modifications made to the storage group information.
11. Click the Apply button.
The selected storage elements are added to the storage group, and the media network
performs a redistribution of any data on the storage elements. The amount of time
required for the redistribution depends on the amount of data in the storage group.
Adding Storage Elements Previously Used with Another Network
If the storage elements you want to add to your storage group were used previously in
another environment, you must first connect them to your Avid Unity ISIS media network,
and then you must add them to the ISIS file system. For information on adding storage
elements to the network, see “Adding Storage to the Media Network” on page 45.
To add the storage elements to your current storage group:
1. Make sure the new storage elements are connected to the network. For information on
connecting storage elements, see the Avid Unity ISIS Setup Guide.
2. Open the ISIS Management Console. (For information on opening the ISIS
Management Console, see “Opening the Avid Unity ISIS Management Console” on
page 24.)
3. Click the Storage Elements icon from the System area.
The Storage Elements tool opens.
If the ISIS Management Console is open when you add the storage elements, click the
Refresh button to view the newly added storage elements in the Storage Elements dialog
box.
If the storage elements are not listed, something might be wrong with their physical
connections. Do not proceed any further, and see the Avid Unity ISIS Setup Guide.
86
Managing Storage Groups
4. Add the new storage elements to the ISIS file system (see “Adding Storage Elements”
on page 46).
5. Add the new storage elements to your storage group (see “Adding Storage Elements to
Storage Groups” on page 81).
6. Click the Apply button.
A dialog box opens asking you to confirm the action.
7. Click Yes.
The selected storage elements are added to the storage group.
Deleting Storage Groups
You can delete any storage group that does not have any workspaces on it. As a result, all
storage elements previously assigned to the storage group return to the system’s pool of
spare storage elements.
To delete a storage group:
1. Open the ISIS Management Console. (For information on opening the ISIS
Management Console, see “Opening the Avid Unity ISIS Management Console” on
page 24.)
2. If any workspaces exist on the storage group you want to delete, first delete the
workspace (see “Deleting Workspaces” on page 112).
3. Click the Storage Groups icon from the System area.
The Storage Groups tool opens.
4. In the Storage Groups list, select the storage group you want to delete.
5. Click the Delete button.
A dialog box opens asking you to confirm the action.
6. Click Yes.
The storage group is deleted.
After the storage group is deleted, all of the storage elements previously in your storage
group will appear in the Storage Elements area as Spare.
87
4 Configuring and Managing Storage
88
5 Managing Workspaces
Workspaces are virtual volumes that exist on storage groups and can be resized dynamically.
Workspaces allow you to segment your storage elements easily to accommodate projects and
users.
This section describes how to create, rename, and delete workspaces. It also tells you how to
manipulate the amount of storage allocated to each workspace, how to move a workspace
and its contents to another storage group, and how to protect a workspace against drive
failure.
For more information, see the following topics:
•
Allocating Workspaces
•
Accessing the Workspaces Tool
•
Creating New Workspaces
•
Duplicating Workspaces
•
Adjusting Workspace Size
•
Renaming Workspaces
•
Protecting Workspaces
•
Redistributing Data
•
Moving Workspaces
•
Managing Workspace Access Privileges
•
Deleting Workspaces
Allocating Workspaces
Before you create workspaces, you should consider how you want to allocate them. For
example, do you want to allocate them to accommodate projects, groups, individual clients,
streaming bit rates, media types, media distributors, or a combination of these?
Once you create a plan to allocate workspaces, you’ll need to determine how much storage
each workspace requires and allocate space accordingly. This might be a function of project
size or the number of clients, or it might be a function of media duration or media resolution.
5 Managing Workspaces
For instance, if you plan to capture high-definition (HD) media to a workspace, you need to
create a workspace with more than two storage elements. (Assigning a full chassis of storage
elements to an HD workspace would perform better in this example.)
When sizing workspaces in a multiple workspace configuration, you should consider
reserving some space rather than assigning all of it immediately. Once space is allocated, it
tends to be filled quickly and you might need space later to accommodate a new project or
client or to extend or protect an existing workspace. In these situations, it is easier to use
space held in reserve than to take it away from an existing workspace.
When allocating and sizing workspaces, you should also consider whether access
restrictions are required and whether protection for data integrity is necessary for each
workspace.
Accessing the Workspaces Tool
You perform workspace functions in the Workspaces tool of the ISIS Management Console,
which allows you to do the following:
•
Create, delete, and rename workspaces
•
Manipulate the amount of storage allocated to each workspace
•
Protect a workspace against drive failure by duplicating files on more than one drive (a
form of mirroring)
•
Monitor how much free space exists on each workspace, and how much unallocated
space exists in each storage group
•
Move a workspace and its contents to another storage group
To open the Workspaces tool:
1. Open the ISIS Management Console. (For information on opening the ISIS
Management Console, see “Opening the Avid Unity ISIS Management Console” on
page 24.)
2. Click the Workspaces icon from the System Area.
The Workspaces tool opens. If you have not yet created any workspaces, a white action
marker flashes next to the Workspaces list.
90
Accessing the Workspaces Tool
Workspace
list
For more information on the Workspaces list, see the following topics:
-
The Workspaces List
-
Using the Graphical Display
-
Workspaces Descriptions
The Workspaces List
The Workspaces list displays all workspaces, the storage groups on which they reside, and
details about each workspace.
The following table describes the information in the Workspaces list.
Heading
Description
Name
Lists the names of all workspaces in the selected storage groups
Capacity
Lists the total storage capacity of each workspace in gigabytes (GB)
Resize slider
Displays a graphical representation of the used and available space for each
workspace (for information on using the Workspace Size graph, see “Using the
Graphical Display” on page 92)
Maximum
Lists the maximum amount of storage space in gigabytes (GB) available for the
workspace on the network
Protection
Displays the type of protection for each workspace, or displays “unprotected” if
there is no protection on a workspace
Used
Displays the amount of storage space in gigabytes (GB) that currently has data
written on it in each workspace
Reserved
Displays the amount of storage space in gigabytes (GB) that has been reserved
by a client application
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5 Managing Workspaces
Heading
n
Description (Continued)
Unused
Lists the amount of storage space in gigabytes (GB) that currently has no data
written on it in each workspace
Status
Displays the status of any current redistribution:
•
In Progress
•
Stalled
•
Pending
•
Requires Full Redistribution
Config Changes
Displays the number of changes to a storage group that involve moving data —
for example, the number of times an ISB has been added or removed
Storage Group
For each workspace, lists the storage group on which it is located
Files
Lists the total number of files stored on the network for each workspace
You can sort the information in the Workspaces list by clicking any column heading. For
more information on sorting items in columns, see “Sorting Information” on page 28.
Using the Graphical Display
The Workspaces Size graph provides a quick way to view how much storage capacity is
currently allocated to each workspace and how much of that storage space currently has data
written on it. The graph represents the following:
•
Used space: total drive space in the storage group allocated to each workspace
•
Unused space: total drive space in the storage group still available for allocation to each
workspace
Workspace Size graph
Used space
Unused space
You can resize the graph to expand or reduce the size of the graph.
92
Accessing the Workspaces Tool
To resize the Workspaces Size graph, do one of the following:
t
Click the Decrease Size button to reduce the size of the graph.
t
Click the Increase Size button to expand the size of the graph.
You can also use the Workspaces Size graph to adjust the size of the workspaces by
dragging the resize handles. For information on resizing workspaces, see ‘“Adjusting
Workspace Size” on page 99.
Viewing Workspace Details
The Workspaces tool displays all the information for the selected workspace.
To view information about a workspace:
t
In the Workspaces list, select a workspace.
The Workspaces tool displays all the information for the selected workspace. If the
Details area is not visible, click the Details button.
Workspaces Descriptions
The Details area and the User Access panels display all information for the currently
selected workspace. The following table summarizes the information available in the Details
area.
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5 Managing Workspaces
Heading
Description
Name
Displays the name of the currently selected workspace
Protection
Lists the Protection type for the select workspace. Use the menu to
change protection for the selected workspace.
Storage Group
Lists the storage group on which the selected workspace was created
Capacity
Displays the storage capacity in gigabytes (GB) of the selected
workspace; the minimum and maximum limits for workspace size is
listed next to the Size text box
Used
Displays the amount of storage space in gigabytes (GB) that currently has
data written on it in the selected workspace
Reserved
Displays the amount of storage space in gigabytes (GB) that has been
reserved by a client application
Unused
Displays the amount of storage space in gigabytes (GB) that currently has
no data written on it and is available to the selected workspace
Files
Displays the number of files used by the selected workspace
Directories
Displays the number of directories used by the selected workspace
Config Changes
Displays the number of changes to a storage group that involve moving
data — for example, the number of times an ISB has been added or
removed
Status
Displays the status of any current redistribution:
•
In Progress
•
Stalled
•
Pending
•
Requires Full Redistribution
Warning Event Trigger
Displays the value in used percentage (%) or unused gigabytes (GB) of
storage at which a warning event is written to the Event Log
Error Event Trigger
Displays the value in used percentage (%) or unused gigabytes (GB) of
storage at which an error event is written to the Event Log
The User Access area lists all users and user groups and their access privileges. (For
information on access privileges, see “Managing Workspace Access Privileges” on page
110.) The following table summarizes the information available in the User Access area.
94
Creating New Workspaces
n
Heading
Description
Name
Lists the names of the users and user groups on the network
Type
Displays the client category (user or user group) for each client in the Name list
Access
Lists the access privileges for each client in the Name list
Effective
Lists the effective access privileges for each client in the Name list
Reason
Lists the reason for any difference between the access privileges assigned to a user and
the effective access assigned to a user as a member of a user group
You can sort the information in the User Access area by clicking any column heading. For
more information on sorting items in columns, see “Sorting Information” on page 28.
Creating New Workspaces
Workspaces are locations to store and segregate data. You can allow users to access some or
all of the workspaces, and you can assign permissions for how each user can access the data
in a workspace.
n
If you have created storage groups but you have not created any workspaces, the Create
Workspace dialog box opens by default when you select the Workspaces list.
To create a new workspace:
1. Open the ISIS Management Console. (For information on opening the ISIS
Management Console, see “Opening the Avid Unity ISIS Management Console” on
page 24.)
2. Click the Workspaces icon from the System Area.
The Workspaces tool opens.
3. Click the New button.
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5 Managing Workspaces
The Create Workspace dialog box opens.
4. In the Name text box, type a name for the workspace (a maximum of 31 characters). The
following characters are illegal in workspace names: \ / = @ [ ] * ? + | : " ; , < >. You also
should not use a period (.) as either the first or last character in the names you create,
and you should not include a space in the names.
If there is already a workspace with the name entered in the Name text box, an error
message tells you to type a new name.
5. (Option) Click the Protection menu and select Mirrored. (For more information on
workspace protection, see “Protecting Workspaces” on page 101.)
6. Click the Storage Group menu, and select the storage group on which you want to create
the workspace.
The storage group name appears in the Storage Group text box.
7. Type a size for the workspace in the Capacity text box. The minimum size (1.0) is listed
in the Capacity text box, and the maximum size is listed next to the Capacity text box.
If all storage in the storage group is allocated to existing workspaces, you can make an
existing workspace smaller. For information on resizing workspaces, see “Adjusting
Workspace Size” on page 99.
96
Duplicating Workspaces
8. (Option) In the Warning Event Trigger text box, do one of the following:
t
To set a warning event trigger based on percentage of used storage, type in a
percentage value and select ‘%’.
t
To set a warning event trigger based on gigabytes (GB) of unused storage, type in a
gigabyte value and select ‘GB’.
9. (Option) In the Error Event Trigger text box, do one of the following:
t
To set an error event trigger based on percentage of unused storage, type in a
percentage value and select ‘%’.
t
To set an error event trigger based on gigabytes (GB) of used storage, type in a
gigabyte value and select ‘GB’.
10. In the User Access area, set the User and User Group access privileges. (For information
on setting access privileges, see “Changing Access Privileges” on page 136.)
11. Click the Apply button to create a new workspace containing the selected storage group
and users.
The new workspace appears in the Workspace dialog box, and the Create Workspace
dialog box refreshes to allow you to create a new workspace.
12. (Option) Repeat steps 4–11 to create new workspaces.
13. Click the Close button to close the Create Workspace dialog box to return to the
Workspaces tool.
The new workspace appears in the Workspaces list.
Duplicating Workspaces
When you duplicate workspaces, they inherit the attributes (storage group, capacity, and
protection status) of the workspace from which they were created.
n
The contents of the original workspace are not duplicated.
To duplicate a workspace:
1. Open the ISIS Management Console. (For information on opening the ISIS
Management Console, see “Opening the Avid Unity ISIS Management Console” on
page 24.)
2. Click the Workspaces icon from the System Area.
The Workspaces tool opens.
3. In the Workspace list, select the workspace you want to duplicate.
4. Click the Duplicate button.
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5 Managing Workspaces
The Duplicate Workspace dialog box opens.
5. (Option) Modify any of the attributes of the new workspace. For information on
modifying workspaces, see the following topics:
-
“Adjusting Workspace Size” on page 99
-
“Renaming Workspaces” on page 100
-
“Protecting Workspaces” on page 101
-
“Managing Workspace Access Privileges” on page 110
6. Click the Apply button to create a new workspace containing the attributes of the
selected workspace.
The duplicate workspace appears in the Workspace dialog box, and the Duplicate
Workspace dialog box refreshes to allow you to duplicate a new workspace. The new
workspace has a default name — workspace n, where n is an integer that is incremented
each time you click the Apply button to create another duplicate workspace.
If there is no room for a workspace of the same size as the original, the operation fails
and displays a “Not enough unallocated space on the partition” error message.
7. Click the Close button to close the Duplicate Workspace dialog box and to return to the
Workspaces tool.
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Adjusting Workspace Size
Adjusting Workspace Size
There are occasions when you must change the size of workspaces. For example, you might
need to make a workspace larger to create room for a capture procedure planned for later in
the day or for some new media files. Alternatively, you might need to make a workspace
smaller to create space for other workspaces or to reserve storage for another day.
n
Do not adjust workspaces while clients are writing files to them.
To adjust the size of a workspace:
1. Open the ISIS Management Console. (For information on opening the ISIS
Management Console, see “Opening the Avid Unity ISIS Management Console” on
page 24.)
2. Click the Workspaces icon from the System Area.
The Workspaces tool opens.
Workspaces Size graph handle
Details
area
Workspaces
list
3. In the Workspaces list, select a workspace.
4. Do one of the following:
t
Click the handle of the Workspaces Size graph, and drag it to resize the graphical
display. The workspace size listed in the Capacity text box updates as you drag the
handle.
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5 Managing Workspaces
t
Click the Details button, and type a new value for the workspace size in the
Capacity text box in the Workspace Details area.
5. Click the Apply button.
n
You cannot reduce workspace size below the storage space listed next to the Capacity text
box as the minimum size, which indicates the amount already allocated to files. (For empty
workspaces, the minimum workspace size is 1 GB.) You also cannot increase workspace size
above the storage space listed as the maximum size.
Renaming Workspaces
You can rename a workspace at any time, even when it is being used by client workstations
and mapped to a local drive or by letterless mapping (to a Universal Naming Convention
path) on the client system. The only effect on users is that the workspace name will be
different the next time they need to access it.
To rename a workspace:
1. Open the ISIS Management Console. (For information on opening the ISIS
Management Console, see “Opening the Avid Unity ISIS Management Console” on
page 24.)
2. Click the Workspaces icon from the System Area.
The Workspaces tool opens.
3. In the Workspaces list, click the workspace name you want to change.
4. If the Details area is not visible, do one of the following:
t
Click the Details button.
t
Double-click the workspace name.
The Workspaces Details area displays all the information on the selected workspace.
100
Protecting Workspaces
5. Type a new name in the Name text box. The following characters are illegal in
workgroup names: \ / = @ [ ] * ? + | : “ ; , < >. You also should not use a period (.) as
either the first or last character in the names you create, and you should not include a
space in the names.
6. (Option) Before you apply your changes, you can use the Revert button to undo any
modifications made to the workspace information.
7. Click the Apply button.
Protecting Workspaces
The Protection option offers high levels of data integrity by ensuring that two copies of
media data are written onto different physical drives to avoid data loss in the event of drive
failure. This allows workspaces that are protected to be repaired very quickly with no data
loss upon drive failure.
The disadvantage is that protected workspaces use twice as much space as unprotected
workspaces. However, because of the data protection and recovery speed that protection
offers, Avid recommends that you always protect your workspaces.
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5 Managing Workspaces
Workspace Protection Recommendations
Because of the potential impact of a drive failure, Avid recommends protecting all your
workspaces whenever possible. If you want to ensure protection of your files at all times,
always enable the Protection option when creating new workspaces (before any files are
stored on the workspace).
If you are not sure that all files on a given workspace are protected, select the workspace and
enable the Protection option for the workspace. This protects all new files added to the
workspace, and adds protection to any existing files in the workspace that are not already
protected.
Avid Unity ISIS allows clients to access protected workspaces that have more than one
storage element missing from the workspace’s storage group. However, protected storage
groups with more than one storage element missing are unstable. Some or all of the files the
storage groups contain might not be available for use. The administrator should repair these
workspaces at the earliest opportunity.
When you are deciding to use protection, Avid recommends you consider the following:
•
Storage groups with an even number of storage elements provide the best performance
and the best data distribution for all video resolutions.
•
Storage groups with an odd number of storage elements might not provide adequate
performance for some video resolutions, such as 1:1 or 2:1.
•
If you are not going to protect a workspace, the storage group can contain any number
of storage elements.
Setting Workspace Protection
You can use the Workspaces tool to enable or disable workspace protection.
To enable protection for a workspace:
1. Open the ISIS Management Console. (For information on opening the ISIS
Management Console, see “Opening the Avid Unity ISIS Management Console” on
page 24.)
2. Click the Workspaces icon from the System Area.
The Workspaces tool opens.
3. In the Workspaces list, click the workspace you want to protect.
4. If the Details area is not visible, do one of the following:
102
t
Click the Details button.
t
Double-click the workspace name.
Protecting Workspaces
The Workspaces Details area displays all the information on the selected workspace.
5. Click the Protection menu and select Mirrored.
n
In order to enable workspace protection, there must be enough unallocated space in the
storage group to which the workspace is assigned. Mirrored protection requires an amount
of unallocated space equal to the size of the workspace.
6. (Option) Before you apply your changes, you can use the Revert button to undo any
modifications made to the workspace information.
7. Click the Apply button.
Protection is enabled for the workspace, and the Protection heading changes from
unprotected to the type of protection you selected.
To disable protection for a workspace:
1. In the Workspaces list, click the workspace from which you want to remove protection.
2. In the Details area, click the Protection menu and select unprotected from the list to
remove protection from the workspace.
Protection is disabled for the workspace, and the Protection field for the workspace
changes to Unprotected.
3. Click the Apply button.
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5 Managing Workspaces
Redistributing Data
Redistribution is an operation that ensures all files on a workspace are balanced evenly
across the storage elements in the storage group to provide optimal file system performance.
Data chunks are distributed across multiple storage elements to ensure redundancy and
protect against data loss.
There are several operations that involve a redistribution of data:
•
Adding or removing storage elements from a storage group
•
Deleting or moving workspaces
•
Adding or removing protection from a workspace
When you add or remove one or more storage elements from a storage group, the system
performs an incremental redistribution on the affected workspace(s) in order to have
minimal impact on system performance. Each one of these incremental redistributions is
counted as a configuration change. You can view the number of configuration changes that
have been applied to a workspace in the Details area of the Workspaces tool. For more
information, see “Viewing Workspace Details” on page 93.
After ten configuration changes, the system prompts you to perform a full redistribution.
You can manually initiate a Full Redistribution at any time using the Workspaces tool in the
Management Console. If you do not do so, the system continues to function, but prompts
you after every subsequent configuration change. For more information on performing a full
redistribution, see “Performing a Full Redistribution” on page 105.
c
After thirty-two configuration changes without a full redistribution, the system will
perform a full redistribution automatically. This may significantly reduce system
performance until the redistribution operation has completed.
Redistribution Guidelines
You can start a redistribution when a workspace is in a load or a no load condition:
•
A load condition occurs when the workspace has active clients (clients reading and
writing to the workspace).
•
A no load condition occurs when a workspace has inactive clients (clients that have the
workspace mounted but are not performing reads or writes).
Whenever you perform a redistribution, you should observe the following guidelines:
•
104
When redistributing under load, allow the redistribution to complete before initiating a
second redistribution.
Redistributing Data
c
•
System performance can degrade up to 20% during redistribution in a workspace with
maximum client count. Reducing the number of clients by 20% allows the active clients
using the workspace to function normally, with successful playback and captures.
Reducing the overall load by 20% of the maximum capacity might be needed in the
event of client performance degradation.
•
The amount of time a redistribution takes varies depending on whether the workspace is
in a load or a no load condition, whether you add or remove an ISB, and how much data
in the storage group must be redistributed. For more information on redistribution times,
see the Avid Unity ISIS ReadMe.
•
Do not physically remove an storage element until it has been removed from the storage
group, the redistribution is complete, and it has been removed from the file system.
If you physically remove an storage element from the media network before
redistribution is complete, or if you physically remove more that one storage element
from a storage group before performing a redistribution, data loss can occur.
Limitations on expected client performance during redistribution include the following:
•
Reducing audio tracks from 8 to 4 during playback might be required during
redistribution. (Normal operation supports 2 streams of video 8 tracks of audio.)
•
Reducing the number of video streams from 2 to 1 might be required during
redistribution. (Normal operation supports 2 streams of video.)
Performing a Full Redistribution
In addition to automatic redistribution operations (see “Redistributing Data” on page 104),
redistribution can also be invoked manually. The most common situation where you need to
perform a full redistribution is when the Config Changes count exceeds 10. (For information
about Config Changes, see “Workspaces Descriptions” on page 93.)
n
When the Config Changes count reaches 10, a message warns you to perform a
redistribution.
When redistributing files manually, you should apply the redistribution to all workspaces.
Avid does not recommend performing a full redistribution on some workspaces and not on
others.
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5 Managing Workspaces
To redistribute workspaces manually:
1. Open the ISIS Management Console. (For information on opening the ISIS
Management Console, see “Opening the Avid Unity ISIS Management Console” on
page 24.)
2. Click the Workspaces icon from the System Area.
The Workspaces tool opens.
3. Select the workspaces whose files you want to redistribute. When undertaking a full
redistribution, select all workspaces.
4. Click the Full Redistribution button.
A confirmation message box opens.
5. Click OK.
Files are redistributed, and the count in the Config Changes column is reset to zero. The
amount of time required for the redistribution depends on the amount of data in the
workspace.
6. If storage elements have rebooted following the completion of a full redistribution, do
the following:
a.
Click the Advanced Commands button.
The Advanced Workspace Commands dialog box opens.
b.
Select Verify Redistribution, and then click Send.
Using Advanced Redistribution Commands
Under some conditions, you might have to suspend or resume an in-progress redistribution.
You can do this with the Advanced Commands options available on the toolbar in the
Workspaces tool.
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Redistributing Data
c
Use of the Resume Redistribution and the Suspend Redistribution options can result in
degraded system performance. Suspending redistributions can have serious
consequences for the file system if not monitored closely. These two Advanced
Commands options should be used by Avid Customer Support personnel or under Avid
Customer Support direction.
You can also use the Advanced Commands to verify a redistribution. Verification checks that
all bad blocks on the appropriate storage element have been deleted and that the
redistribution has completed successfully. You should use the Verify Redistribution
command whenever storage elements are rebooted following a redistribution — for
example, after you upgrade your system. In this case, storage elements might report a
“Repairing Mirrors” status on reboot; verifying the redistribution replays the redistribution
operation using the current configuration and restores the status to normal.
n
Verification causes minimal impact on performance and completes quickly.
To suspend a redistribution:
1. Open the ISIS Management Console. (For information on opening the ISIS
Management Console, see “Opening the Avid Unity ISIS Management Console” on
page 24.)
2. Click the Workspaces icon from the System Area.
The Workspaces tool opens.
3. Select the workspace whose files are currently being redistributed.
4. Click the Advanced Commands button.
The Advanced Workspace Commands dialog box opens.
5. Select Suspend Redistribution.
6. Click Send.
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5 Managing Workspaces
c
When you manually suspend a redistribution, you must also manually resume it.
Suspending redistributions should be considered temporary — workspaces should not
be left in the suspended state for extended periods of time.
To resume a redistribution:
1. Open the ISIS Management Console. (For information on opening the ISIS
Management Console, see “Opening the Avid Unity ISIS Management Console” on
page 24.)
2. Click the Workspaces icon from the System Area.
The Workspaces tool opens.
3. Select the workspace whose redistribution status is Stalled.
4. Click the Advanced Commands button.
The Advanced Workspace Commands dialog box opens.
5. Select Resume Redistribution.
6. Click Send.
To verify a redistribution:
1. Open the ISIS Management Console. (For information on opening the ISIS
Management Console, see “Opening the Avid Unity ISIS Management Console” on
page 24.)
2. Click the Workspaces icon from the System Area.
The Workspaces tool opens.
3. Select the workspace where the redistribution has completed.
4. Click the Advanced Commands button.
The Advanced Workspace Commands dialog box opens.
5. Select Verify Redistribution.
6. Click Send.
108
Moving Workspaces
Moving Workspaces
To move a workspace and all of its contents to another storage group:
1. Open the ISIS Management Console. (For information on opening the ISIS
Management Console, see “Opening the Avid Unity ISIS Management Console” on
page 24.)
2. Click the Workspaces icon from the System Area.
The Workspaces tool opens.
3. In the Workspaces list, select the workspace you want to move.
4. If the Details area is not visible, do one of the following:
t
Click the Details button.
t
Double-click the workspace name.
The Workspaces Details area displays all the information on the selected workspace.
5. Click the Storage Group menu, and select the storage group to which you want to move
the workspace.
n
You can move workspaces between storage groups that use the same chunk sizes. You can
also move from a storage group that uses a 256 KB chunk size, to a storage group with a 512
KB chunk size. Moving from a 512 KB chunk size storage group to a 256 KB chunk size
storage group is not supported. For more information about chunk sizes, see “Adding
Storage Elements” on page 46.
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5 Managing Workspaces
6. (Option) Before you apply your changes, you can use the Revert button to undo any
modifications made to the workspace information.
7. Click the Apply button.
The workspace is moved, and the Details area updates to show the new storage group
assignment. Existing files are moved, and new files written to the workspace are written
to the destination storage group.
Managing Workspace Access Privileges
You can set privileges for user and user group access to workspaces in the Workspaces tool.
There are three levels of access available to clients of the network. The following table
describes the kinds of access privileges available to users and user groups.
Access Level
Description
Read/Write
Workspace can be read and written to.
Read
Workspace can be read but not written to.
None
Workspace cannot be read, written to, or mounted.
By default, new client accounts do not have access privileges until an administrator assigns
them (see “Creating User Accounts” on page 120). You can customize access for each client
to every workspace, if necessary.
For example, you might need to increase the access privileges for a user who does not have
write access to the appropriate workspace, or for a workspace that does not provide the
appropriate access to one or more users. To do so, you can either modify an individual
client’s access privileges in the Users dialog box (see “Modifying Client Accounts” on page
130), or you can use the Workspace dialog box (see “Setting Workspace Access Privileges”
on page 111).
It is also possible to assign users access privileges different from those originally assigned to
the group. If a user group is given a more permissive level of access than some members of
the group, the group members then can have an effective access different from their assigned
access. This can be useful for projects that require users with a variety of permissions to be
able to write to certain workspaces. You can also have users who have more permissive
access than a user group in which they are members. Using the Workspaces tool, the
administrator can assign the necessary privileges.
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Managing Workspace Access Privileges
Consider the following for access privileges:
•
As access privileges are increased, the newly accessible workspaces are immediately
available.
•
If a client has Read privileges to a workspace and is granted Read/Write privileges, the
new privileges apply immediately, without modifying the workspace.
•
If a client is already at the workspace selection stage when the access privileges are
removed, then newly inaccessible workspaces remain in the display. However,
attempting to actually access the workspaces will be unsuccessful.
•
If a client has Read/Write privileges to a workspace and access privileges are reduced to
read, the new privileges apply immediately, without modifying the workspace. If a file is
open for writing, the client retains write privilege to that file until it is closed.
•
If a client has privileges to a workspace and those privileges are reduced to None, then
the workspace is unavailable the next time that workspace is accessed.
For more information on access privileges, see “Changing Access Privileges” on page 136.
Setting Workspace Access Privileges
You can set access privileges for users and user groups when the client accounts are first
created (see “Creating User Accounts” on page 120 and “Creating Client Accounts for
Groups” on page 123). You can also change access in the Users dialog box (see “Modifying
Client Accounts” on page 130). The Workspaces tool, however, allows you to set, modify,
and monitor access privileges to workspaces without having to modify individual client
accounts.
To set user or user group access to a workspace:
1. Open the ISIS Management Console. (For information on opening the ISIS
Management Console, see “Opening the Avid Unity ISIS Management Console” on
page 24.)
2. Click the Workspaces icon from the System Area.
The Workspaces tool opens.
3. In the Workspaces list, select a workspace.
4. If the Details area is not visible, do one of the following:
t
Click the Details button.
t
Double-click the workspace name.
The Workspaces Details area displays all the information on the selected workspace.
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5 Managing Workspaces
5. In the User Access area, select a user or a user group. Ctrl+click (Windows) or
Cmd+click (Macintosh) to select multiple users and user groups. You can select all users
and user groups by using the Select All button.
6. Do one of the following:
t
Click the Read/Write button to set both read and write workspace access for the
client.
t
Click the Read button to set read-only workspace access for the client.
t
Click the None button to remove workspace access privileges for the client.
7. (Option) Before you apply your changes, you can use the Revert button to undo any
modifications made to the user access information.
8. Click the Apply button.
Deleting Workspaces
You can delete workspaces that are not currently accessed by any clients. You can also delete
workspaces whether or not they have media files stored on them. You can delete multiple
workspaces at one time.
If you need to delete a workspace, make sure that its media is no longer needed, is moved, or
is backed up. You then can safely delete the workspace.
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Deleting Workspaces
If you delete a workspace that has been mapped to a local drive by a client, the client cannot
access that workspace. Clients should unmap the deleted workspace by using the
Avid Unity ISIS Client Manager. For information on using the Client Manager, see the
Avid Unity ISIS Client Manager User’s Guide or the Client Manager Help.
Once the workspace has been deleted, the system will perform a redistribution.
To delete a workspace:
1. Open the ISIS Management Console. (For information on opening the ISIS
Management Console, see “Opening the Avid Unity ISIS Management Console” on
page 24.)
2. Click the Workspaces icon from the System Area.
The Workspaces tool opens.
3. In the Workspaces list, select the workspace you want to delete.
4. Click the Delete button.
A dialog box opens, prompting you to confirm that you really want to delete the
workspace.
5. Click Yes.
The workspace is deleted.
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5 Managing Workspaces
114
6 Managing Client Accounts and Access
Privileges
Client accounts limit access to the file system. This section describes how to assign client
accounts with associated passwords and access privileges for users, groups, and devices.
You must create a client account for any client that needs to access the Avid Unity ISIS
media network: users, groups, and devices. When you create client accounts, you set basic
client information, such as names and passwords.
Each user and user group account has an associated privilege level that determines what
access the user logging in to that account has when working with files stored in the network.
The ISIS Management Console allows the administrator to create client accounts for each
client connected to the system, and it maintains a record of all attached clients. The client
accounts are listed in dialog boxes for each client type: users, groups, and devices.
The Avid Unity ISIS system supports a maximum of 330 connected clients. The system also
supports a maximum of 5,640 user accounts (including the default Administrator and Guest
user accounts). In addition, the system supports 1,028 groups. A single user can be in a
maximum of 30 groups.
n
Some clients might not be able to connect to the media network if the combined bandwidth
requirement of connected components equals the system limit for bandwidth use. For
information on monitoring bandwidth use, see “Monitoring Client Bandwidth” on page 139.
For more information, see the following topics:
•
Creating Client Accounts for Users
•
Creating Client Accounts for Groups
•
Creating Client Accounts for Devices
•
Modifying Client Accounts
•
Changing Access Privileges
•
Setting System Preferences
6 Managing Client Accounts and Access Privileges
Creating Client Accounts for Users
The Users tool of the ISIS Management Console allows you to perform the following
actions:
•
Create, modify, and delete user accounts
•
Assign users to specific groups
•
Manage access privileges for all users
The Users tool contains two sections. On the left side of the dialog box, the Users list
displays all the current user accounts. On the right side of the dialog box, the Details area
displays information about selected users, including user group membership and workspace
access.
n
The Details area is visible only after you select a client in the Users list.
Users list
Details area
When you add user accounts, a separate window opens in the Users tool. For information on
adding users, see “Creating User Accounts” on page 120.
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Creating Client Accounts for Users
Accessing the Users Tool
To open the Users tool:
1. Open the ISIS Management Console. (For information on opening the ISIS
Management Console, see “Opening the Avid Unity ISIS Management Console” on
page 24.)
2. Click the Users icon from the System area.
The Users tool opens and displays the Users list. The Users list displays the name and
basic information for each user connected to the network.
Users list
Several panels display all information for the currently selected user.
To view information about a user:
1. In the Users list, select a user.
2. Do one of the following:
t
Click the Details button.
t
Double-click the user name.
The Details area displays all the information for the selected user.
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6 Managing Client Accounts and Access Privileges
User Descriptions
The following table summarizes the information available in the Users list.
Heading
Description
Name
Lists the client name
Flags
Indicates the status of client privileges
Bandwidth
Lists the client’s bandwidth allocation
Setting a bandwidth limit on editing clients, such as an Avid
NewsCutter Adrenaline client, can adversely affect playback performance
when the Avid Unity ISIS system is under load.
n
You can sort the information in the Users tool by clicking any column heading. For more
information on sorting items in columns, see “Sorting Information” on page 28.
The following table summarizes the information available in panels in the Details area.
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Creating Client Accounts for Users
Panel
Heading
Description
Name
Lists the user name
Password
Allows modification of the password used to log in
to the system
Verify
Provides verification for the new password
Bandwidth
Allows modification of maximum bandwidth
requirements
Details
Setting a bandwidth limit on editing clients, such
as an Avid NewsCutter Adrenaline client, can
adversely affect playback performance when the
Avid Unity ISIS system is under load.
User Flag
can resize
Enables or disables user privilege for resizing
workspaces
can modify
protection
Enables or disables user privilege for changing
protection status of workspaces
remote user
Enables or disables user LDAP authentication and
group privileges
disable user
Disables the user
Name
Lists the names of available groups
Type
Lists the user’s membership status for each group
(member or nonmember)
Name
Lists the names of available workspaces
Access
Lists the access privileges for the selected user
Effective
Lists the effective access privileges for the selected
user
Reason
Lists the reason for any difference between the
access privileges and the effective access assigned
the selected user
Group Membership
Workspace Access
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6 Managing Client Accounts and Access Privileges
Creating User Accounts
A user is anyone who accesses files stored on the network. User accounts include
administrative privilege levels, group membership types, and workspace access. there can be
more user accounts than connected clients, with a maximum of 1000 user accounts
(including the default Administrator and Guest accounts).
n
Users must have access to at least one workspace before they can use the media network.
To create a user account:
1. Open the ISIS Management Console. (For information on opening the ISIS
Management Console, see “Opening the Avid Unity ISIS Management Console” on
page 24.)
2. Click the Users icon from the System area.
The Users tool opens.
3. Click the New button.
The Create User dialog box opens.
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Creating Client Accounts for Users
4. Type a user name in the Name text box. The following characters are illegal in user
names: \ / = @ [ ] * ? + | : " ; , < >. You also should not use a period (.) as either the first
or last character in the names you create, and you should not include a space in the
names.
If there is already a user with the name entered in the Name text box, an error message
tells you to type a new name.
5. Type a password in the Password text box (a maximum of 15 characters).
6. For confirmation, type the password again in the Verify text box.
7. Type a value in the Bandwidth text box to set the amount of read/write bandwidth (in
MB/s) you want to allocate to the user.
8. (Option) Select User Flag options to set user account privileges and status:
-
can resize [workspaces]
-
can modify protection
-
remote user
-
disable user
9. (Option) In the Group Membership list, select a group, and click the Member button to
make the user a member in the group. Users can belong to no more than three groups.
By default, new users are listed as “Nonmember” in the Type category for each group.
As a result, the Nonmember button is inactive until membership is set.
The Group Membership list updates to show the user as a member of the group.
10. (Option) In the Workspace Access list, select a workspace or click the Select All button
to select all workspaces, and do one of the following:
t
Click the Read button to set read-only workspace access for the user.
By default, access privileges for new users are listed as “None” in the Access
category for each workspace. As a result, the None button is inactive until access is
set. (For information on permissions for workspace access in the network, see
“Managing Workspace Access Privileges” on page 110.)
t
Click the Read/Write button to set both read and write workspace access for the
user.
The Workspace Access list updates to show the user access privileges for the
selected workspace.
11. Click the Apply button.
12. (Option) Repeat steps 5 through 13 to create new users.
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6 Managing Client Accounts and Access Privileges
13. Click the Close button to close the Create User dialog box and to return to the Users
tool.
The new user appears in the Users list.
Duplicating Client Accounts
When you duplicate user accounts, they inherit the bandwidth allocation and access
privileges of the accounts from which they were created.
To duplicate a user account:
1. Open the ISIS Management Console. (For information on opening the ISIS
Management Console, see “Opening the Avid Unity ISIS Management Console” on
page 24.)
2. Click the Users icon from the System area.
The Users tool opens.
3. In the Users list, select the user account you want to duplicate.
4. Click the Duplicate button.
The Duplicate User dialog box opens.
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Creating Client Accounts for Groups
5. (Option) Modify any of the attributes of the new user. For information on modifying
user accounts, see “Modifying Client Accounts” on page 130.
6. Click the Apply button to create a new user containing the attributes of the selected user.
The duplicate user appears in the Users tool, and the Duplicate User dialog box
refreshes to allow you to duplicate a new user.
The new user account has a default name — user n, where n is an integer that is
incremented each time you click the Apply button to create another duplicate user
account.
7. Click the Close button to close the Duplicate User dialog box and to return to the Users
tool.
Creating Client Accounts for Groups
Client accounts also allow groups of users to access media stored on your network. These
accounts allow users to mount or map workspaces on their Avid workstations.
Accessing the Groups Dialog Box
To open the Groups dialog box:
1. Open the ISIS Management Console. (For information on opening the ISIS
Management Console, see “Opening the Avid Unity ISIS Management Console” on
page 24.)
2. Click the Groups icon from the System area.
The Groups dialog box opens. The Group list displays the name of each group
connected to the network.
Group
list
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6 Managing Client Accounts and Access Privileges
For information on the functions you can perform in the Groups dialog box, see the
following topics:
•
Creating User Group Accounts
•
Modifying Client Accounts
•
Deleting Client Accounts
Viewing Group Descriptions
The Details panels display all information for the currently selected group. You can sort the
information in the User Membership and Workspace Access areas by clicking any column
heading. For more information on sorting items in columns, see “Sorting Information” on
page 28.
To view information about a group:
1. Open the ISIS Management Console. (For information on opening the ISIS
Management Console, see “Opening the Avid Unity ISIS Management Console” on
page 24.)
2. Click the Groups icon from the System area.
3. Do one of the following:
t
Click the Details button.
t
Double-click the group name.
The Details area displays all the information for the selected user group.
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Creating Client Accounts for Groups
User Group Descriptions
The following table summarizes the information available in the Details area.
Area
Heading
Description
Name
Lists the user group name
Name
Lists the names of all users
Type
Lists the user’s membership status for each user
group (member or nonmember)
Membership Count
Lists the number of groups in which each user holds
membership (users can belong to no more than three
groups)
Name
Lists the names of available workspaces
Access
Lists the access privileges for the selected user group
Group Details
User Membership
Workspace Access
Creating User Group Accounts
To create a group account:
1. Open the ISIS Management Console. (For information on opening the ISIS
Management Console, see “Opening the Avid Unity ISIS Management Console” on
page 24.)
2. Click the Groups icon from the System area.
3. Click the New button.
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6 Managing Client Accounts and Access Privileges
The Create Group dialog box opens.
4. Type a group name in the Name text box. The following characters are illegal in group
names: \ / = @ [ ] * ? + | : “ ; , < >. You also should not use a period (.) as either the first
or last character in the names you create, and you should not include a space in the
names.
If there is already a group with the name entered in the Name text box, an error message
tells you to type a new name.
5. (Option) In the User Membership list, select a user and click the Member button to make
the user a member in the group. Users can belong to no more than three groups.
By default, new users are listed as “Nonmember” in the Type category for each group.
As a result, the Nonmember button is inactive until membership is set.
6. (Option) In the Workspace Access list, select a workspace or click the Select All button
to select all workspaces, and do one of the following:
t
Click the Read button to set read-only workspace access for the group.
t
Click the Read/Write button to set both read and write workspace access for the
group.
By default, access privileges for new groups are listed as “None” in the Access category
for each workspace. As a result, the None button is inactive until access is set. (For
information on permissions for workspace access in the network, see “Changing Access
Privileges” on page 136.)
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Creating Client Accounts for Devices
7. Click the Apply button.
8. (Option) Repeat steps 5 through 8 to create new groups.
9. Click the Close button to close the Create Group dialog box and to return to the Groups
dialog box.
The new group appears in the Groups list.
Creating Client Accounts for Devices
Devices, such as Avid AirSpeed™ recorders, can be assigned their own client accounts.
Users of the devices can then access workspaces on the network.
n
If you deselect the Force Manual Device Creation option in the Preferences dialog box, a
client account is automatically created for each new device when it is first connected to the
media network. For information on preferences, see “Setting System Preferences” on page
136.
Accessing the Device Dialog Box
You can sort the information in the Devices dialog box by clicking any column heading. For
more information on sorting items in columns, see “Sorting Information” on page 28.
To open the Device dialog box:
1. Open the ISIS Management Console. (For information on opening the ISIS
Management Console, see “Opening the Avid Unity ISIS Management Console” on
page 24.)
2. Click the Devices icon from the Hardware area.
The Devices dialog box opens. The Device list displays basic information about each
device connected to the network.
Device
list
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6 Managing Client Accounts and Access Privileges
To view information about a device:
1. Open the ISIS Management Console. (For information on opening the ISIS
Management Console, see “Opening the Avid Unity ISIS Management Console” on
page 24.)
2. Click the Devices icon from the Hardware area.
3. Do one of the following:
t
Click the Details button.
t
Double-click the device name.
The Details area displays all information for the currently selected device.
For information on the functions you can perform in the Devices dialog box, see the
following topics:
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Creating Client Accounts for Devices
Device List
The following table summarizes the information available in the Device list.
Heading
Description
Name
Lists the client name
Bandwidth
Lists the client’s bandwidth allocation
You might need to set a bandwidth limit for a device such as an
Avid AirSpeed in the event the device is consuming more bandwidth than
expected.
Bandwidth Mode
Lists the mode used to allocate bandwidth
Description
Displays the user-supplied device description, if any
Device Descriptions
The following table summarizes the information available in the Details area.
Heading
Description
Name
Lists the device name
Bandwidth
(MB/sec)
Allows modification of bandwidth requirements
n
You might need to set a bandwidth limit for a device such as an
Avid AirSpeed in the event the device is consuming more bandwidth than
expected.
Bandwidth Mode Lists the mode used to allocate bandwidth
Description
Displays the user-supplied device description, if any
Creating Device Accounts
To create a device account:
1. Open the ISIS Management Console. (For information on opening the ISIS
Management Console, see “Opening the Avid Unity ISIS Management Console” on
page 24.)
2. Click the Devices icon from the Hardware area.
3. Click the New button.
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6 Managing Client Accounts and Access Privileges
The Create Device dialog box opens.
4. Type the system name of the device you want to add in the Name text box. The
following characters are illegal in device names: \ / = @ [ ] * ? + | : “ ; , < >. You also
should not use a period (.) as either the first or last character in the names you create,
and you should not include a space in the names.
If there is already a device with the name entered in the Name text box, an error message
tells you to type a new name.
5. Type a value in the Bandwidth text box to set the amount of read/write bandwidth (in
MB/s) you want to allocate to the device. A value of 0 (zero) indicates that bandwidth
will not be metered
6. Click the Bandwidth Mode menu and select a mode for bandwidth allocation, if
available.
7. (Option) Type a description of the device in the Description text box.
8. Click the Apply button.
9. (Option) Repeat steps 5 through 9 to create new devices.
10. Click the Close button to close the Create Device dialog box and to return to the Users
tool.
The new device appears in the Users list.
Modifying Client Accounts
You can rename an account, change the password, change the allocated bandwidth, edit
privileges, and change user membership in groups with the client dialog boxes. For example,
you can change user passwords to accommodate a new user, reestablish access for an
existing user who has forgotten the password, or disable access to an account.
You can modify a client account at any time, even when it is being actively used in your
work environment.
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Modifying Client Accounts
To modify a client account:
1. Open the ISIS Management Console. (For information on opening the ISIS
Management Console, see “Opening the Avid Unity ISIS Management Console” on
page 24.)
2. From the ISIS Management Console, click the icon for one of the following client types:
-
Users
-
Groups
-
Devices
3. Do one of the following:
t
Click the Details button.
t
Double-click the client name.
The Details area displays information about the selected client.
Users list
Details area
4. Click the client account that you want to change.
The client name is highlighted, and the Details area displays the information for the
client.
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6 Managing Client Accounts and Access Privileges
5. (Option) In the Name text box, type a new client name. The following characters are
illegal in user names: \ / = @ [ ] * ? + | : “ ; , < >. You also should not use a period (.) as
either the first or last character in the names you create, and you should not include a
space in the names.
If there is already a client with the name entered in the Name text box, an error message
tells you to type a new name.
6. (Option — user accounts only) In the Password text box, type a new password (a
maximum of 15 characters), and then type it again in the Verify text box.
If the password is a duplicate of an existing password, an error message tells you to type
a new password.
7. (Option — user and device accounts only) Type a new value in the Bandwidth text box
to set the amount of read/write bandwidth (in MB/s) you want to allocate to the user.
(System bandwidth limits are listed in the System Details area.)
8. (Option — user accounts only) Select or deselect User Flag options to set user account
privileges and status:
n
-
can resize [workspaces]
-
can modify protection
-
remote user
When you remove the remote user flag, the ISIS system will assign a new, random password
for the user account. You will have to assign a new password for the user account before that
user can access the ISIS system.
-
disable user
9. (Option — device accounts only) In the Description area, edit the description for the
device.
10. (Option — user accounts only) In the Group Membership panel, select a group and do
one of the following (users can belong to no more than three groups):
t
Click the Member button to make the user a member in the user group.
t
Click the Nonmember button to remove the user from the user group.
11. (Option — user and group accounts only) In the Workspace Access panel, select a
workspace or click the Select All button to select all workspaces, and do one of the
following:
132
t
Click the None button to remove workspace access privileges for the client.
t
Click the Read button to set read-only workspace access for the client.
t
Click the Read/Write button to set both read and write workspace access for the
client.
Modifying Client Accounts
For information on permissions for workspace access in the network, see “Managing
Workspace Access Privileges” on page 110 and “Changing Access Privileges” on page
136.
12. (Option) Before you apply your changes, you can use the Revert button to undo any
modifications made to the client information.
13. Click the Apply button.
A dialog box opens asking you to confirm the action.
Deleting Client Accounts
You can use the ISIS Management Console to delete any client account. If you want to
remove the client from the media network but still maintain the client account, see
“Removing Clients from the Avid Unity ISIS Media Network” on page 134.
c
If you delete the client account, its connection to the System Director is broken
immediately and any mounted workspaces are unmounted as soon as they are
accessed.
To delete a client account:
1. Ensure that the client account to be deleted is not currently active.
2. Open the ISIS Management Console. (For information on opening the ISIS
Management Console, see “Opening the Avid Unity ISIS Management Console” on
page 24.)
3. From the ISIS Management Console, click the icon for one of the following client types:
-
Users
-
Groups
-
Devices
The client dialog box opens.
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6 Managing Client Accounts and Access Privileges
4. Select the client account you want to delete.
5. Click the Delete button.
A dialog box opens, prompting you to confirm that you really want to delete the client.
6. Click OK.
The client dialog box updates to show the client account deleted from the client list.
Removing Clients from the Avid Unity ISIS Media Network
You can remove users and devices temporarily from the Avid Unity ISIS Media Network.
Removing clients does not delete them from the list of clients in the Users tool or the
Devices dialog box. This preserves the client accounts and allows you to return the clients to
the system by reallocating bandwidth at a later time.
To remove a user by disabling the user account:
1. Ensure that the client account to be removed is not currently active.
2. Open the ISIS Management Console. (For information on opening the ISIS
Management Console, see “Opening the Avid Unity ISIS Management Console” on
page 24.)
3. From the ISIS Management Console, click the Users icon in the System area.
The Users window opens.
4. Select the client account you want to disable.
134
Disabling Guest Accounts
5. Do one of the following:
t
Click the Details button.
t
Double-click the client name.
The Details area displays information about the selected client.
6. Select the “disable user” check box.
7. (Option) Before you apply your changes, you can use the Revert button to undo any
modifications made to the client information.
8. Click the Apply button.
9. Click the Close button to close the Details window.
To remove a device by disconnecting it:
1. Ensure that the client device to be removed is not currently active.
2. Open the ISIS Management Console. (For information on opening the ISIS
Management Console, see “Opening the Avid Unity ISIS Management Console” on
page 24.)
3. From the ISIS Management Console, click the Connections icon in the Hardware area.
The Connections window opens.
4. Click the Connection Status icon.
The Connection Status tool opens.
5. Select the device you want to remove from the network.
6. Click the Disconnect button.
A confirmation dialog appears.
7. Click Yes.
The selected device is disconnected from the network.
n
The device will only be disconnected momentarily, and will be reconnected automatically by
the Client Manager. The device will reappear in the Devices list when the list is refreshed.
Disabling Guest Accounts
The Guest user account is created when you set up the System Director. You cannot delete or
rename this account, and there is no password. You can only disable the account.
To disable the Guest user account:
t
Change its workspace access privileges to No Access (see “Changing Access
Privileges” on page 136).
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6 Managing Client Accounts and Access Privileges
Changing Access Privileges
You can change access privileges for more than one client at a time. You can also set access
privileges for a group at a more permissive level than originally assigned to an individual
user who is a member of the group. This creates an effective access that differs from the
user’s assigned access. For example, if a user has read access but is a member of a user
group whose access is changed to read/write, the user’s effective access is listed as
read/write.
n
Make sure that no client account whose access privileges you intend to downgrade is being
used by a client who currently has workspaces mounted.
You use the Workspaces dialog box to change the workspaces privileges for multiple users
or groups. For information on changing user access in the Workspace dialog box, see
“Setting Workspace Access Privileges” on page 111.
Setting System Preferences
The Preferences dialog box allows you to set basic parameters that apply to components
added to the media network. You can also set the total system bandwidth. For more
information on bandwidth functions, see “Managing Client Accounts and Access Privileges”
on page 115.
When you add a component to the media network, you must create an account and set the
bandwidth for the component prior to using it in the network. You can use the Preferences
option to create a device account automatically for all new clients, and you can set the
default bandwidth allocated to the new devices. This provides a quick way to connect new
clients and components to the media network.
To set preferences for new components in the media network:
1. Open the ISIS Management Console. (For information on opening the ISIS
Management Console, see “Opening the Avid Unity ISIS Management Console” on
page 24.)
2. Click the ISIS Setup icon in the Advanced area.
The ISIS Setup window opens.
3. Click the Preferences icon.
136
Setting System Preferences
The Preferences tool opens.
4. (Option) Type a number in the Total System Bandwidth text box.
5. (Option) Type a number in the Default Device Bandwidth text box.
6. (Option) Select enabled to create device options manually for each new device.
7. (Option) Type a number (in milliseconds) in the Default LCT (Long Command Times)
Threshold text box.
8. (Option) Type a number in the Default Hard Disk Error Threshold text box.
9. (Option) Select enabled to allow failover to a second System Director if the failover
server has more active Network Interface Cards (NICs) than the active System Director.
10. Click the Save Preferences button.
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6 Managing Client Accounts and Access Privileges
138
7 Monitoring Bandwidth Usage and
System Status
This section describes how to use the Bandwidth Tool to monitor bandwidth usage in the
Avid Unity ISIS media network. You can also use the Bandwidth Tool to remove individual
components from the network.
For more information, see the following topics:
•
Monitoring Client Bandwidth
•
Monitoring System Connection Status
Monitoring Client Bandwidth
The Bandwidth Tool allows you to monitor system usage, including total system bandwidth
use and bandwidth consumption of each connected system.
Bandwidth
Monitor list
The System Read Bandwidth and System Write Bandwidth rows in the Bandwidth Tool
show total system read bandwidth (green bar) and total system write bandwidth (red bar) in
megabytes per second (MB/s).
Below the System Read Bandwidth and System Write Bandwidth rows is a list of all active
system components showing their current activity and their system identification.
7 Monitoring Bandwidth Usage and System Status
Accessing the Bandwidth Tool
To access the Bandwidth Tool:
1. Open the ISIS Management Console. (For information on opening the ISIS
Management Console, see “Opening the Avid Unity ISIS Management Console” on
page 24.)
2. Click the Connections icon In the Hardware area.
The Connections window opens.
3. Click the Bandwidth icon.
The Bandwidth tool opens.
Bandwidth List
The following table describes the information displayed in the Bandwidth Tool.
Heading
Description
System Read Bandwidth The value of the total system bandwidth currently in use
for reading files (in MB/s)
System Write Bandwidth The value of the total system bandwidth currently in use
for writing to files (in MB/s)
n
140
System Name
The name of the system specified during the System
Director configuration
Read BW
For the listed system components, the value of the
bandwidth currently in use for reading files (in MB/s)
Write BW
For the listed system components, the value of the
bandwidth currently in use for writing to files (in MB/s)
Bandwidth
For the listed system components, graphical display of
bandwidth usage:
•
Read (green bar)
•
Write (red bar)
You can sort the information in the Bandwidth Monitor list by clicking any column heading.
For more information on sorting items in columns, see “Sorting Information” on page 28.
Monitoring System Connection Status
Scaling the Bandwidth List Graph Display
The Bandwidth Monitor list represents bandwidth consumption for the network and for
individual system components in the form of horizontal bars in a graph display. Numeric
divisions are displayed in megabytes/second (MB/s). You can adjust the scale of the graph to
make it easier to monitor bandwidth information.
To decrease or increase the size of the graph view:
t
Click the Decrease Size or Increase Size button.
Monitoring System Connection Status
The Connection Status tool allows you to view the status of all components connected to the
network. You can also use the Connection Status tool to disconnect components from the
system.
n
Some clients might not be able to connect to the media network if the combined bandwidth
requirement of connected components equals the system limit for bandwidth use. For
information on monitoring bandwidth use, see “Monitoring Client Bandwidth” on page 139.
Accessing the Connection Status Dialog Box
To access the Connection Status dialog box:
1. Open the ISIS Management Console. (For information on opening the ISIS
Management Console, see “Opening the Avid Unity ISIS Management Console” on
page 24.)
2. Click Connection Status in the Connections icon from the Hardware area.
The Connection Status dialog box opens.
Component
list
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7 Monitoring Bandwidth Usage and System Status
Connection Status Information
The Connection Status dialog box lists information about all components — both active and
inactive — that comprise the media network. The following table describes the information
displayed in the dialog box.
Heading
Description
Name
Lists the name of the component
ID
Lists an internal numeric identifier used by the System Director to represent the
component; these identifiers are assigned when a component first contacts the System
Director
OS
Lists the operating system of the component
Type
Lists the category or principal function of the component
License
Displays the number of licenses allotted to the component
Last Seen
For inactive components, lists the date and time when the component last sent its status
to the System Director; for active components, displays a zero (0) as the default value
The System Director removes information about components that have not been seen
for a week, unless the component’s bandwidth limit is configured to custom values or
the Default Device Bandwidth option in the Preferences dialog box is selected.
n
You can sort the information in the Connection Status dialog box by clicking any column
heading. For more information on sorting items in columns, see “Sorting Information” on
page 28.
Disconnecting Components from the System
You can use the Connection Status dialog box to momentarily disconnect components from
the network. Disconnecting components moves them from active to inactive status in the list
of active components in the Connection Status dialog box. Inactive components display the
time of the last logged contact between the System Director and the components.
n
142
Before disconnecting a component from the network, you should determine the status of
active clients (for example, you should know if any clients currently have workspaces
mounted on the component you want to disconnect). For information on using the Monitor
tool to determine the status of active clients, see “Avid Unity ISIS System Director Control
Panel” on page 167.
Monitoring System Connection Status
To remove a component from the media network:
1. Open the ISIS Management Console. (For information on opening the ISIS
Management Console, see “Opening the Avid Unity ISIS Management Console” on
page 24.)
2. Click Connection Status in the Connections icon from the Hardware area.
The Connection Status tool opens.
Component
list
3. Select a component from the Component list.
4. Click the Disconnect button.
A dialog box opens asking you to confirm the action.
5. Click Yes.
The changes may not appear until the list is refreshed.
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7 Monitoring Bandwidth Usage and System Status
144
8 Configuring Failover Parameters
If properly configured with a redundant System Director, Avid Unity ISIS supports
automatic failover to a standby System Director when the active System Director fails.
Because there is polling over the Ethernet, any lack of response from the active System
Director indicates that it is offline and is not due to a failed connection between the two
System Directors.
n
In a failover configuration, one System Director is assigned to an active role and the other is
assigned to a standby role.
For information on connecting a second System Director to your media network, see the
Avid Unity ISIS Setup Guide.
You can create a failover configuration for the following conditions:
•
When you add a System Director to an existing system — see “Adding a System
Director to an Existing File System” on page 145.
•
When you set up two new System Directors — see “Creating Failover with two New
Systems” on page 155.
Adding a System Director to an Existing File
System
Configuring System Director failover when you add a second System Director to your media
network requires the steps outlined in the following sections:
•
IP Addresses for Existing and New System Directors
•
Setting Up the Failover Connection on the Existing System Director
•
Setting Up the Failover Connection on the New System Director
•
Validating the Connections Between Existing and New System Directors
•
Configuring the Virtual Addresses for Existing and New System Directors
•
Creating a New Standby File System
•
Starting the Existing and New System Directors
8 Configuring Failover Parameters
IP Addresses for Existing and New System Directors
Avid recommends the System Director IP addresses for failover configurations that are listed
in the table below. If you use different addresses, be sure to note them and have them
available before proceeding. You set the IP addresses in the Network Connections dialog
box, which you access from the Windows Control Panel. For information on setting
Windows IP addresses, see the documentation that came with your operating system.
Recommended Failover IP Addresses
146
Connector
Port
IP Address
Subnet Mask
Existing System Director
Ethernet Connector 1
Onboard Ethernet Port 1 (ETH1)
192.168.1.1
255.255.255.0
Existing System Director
Ethernet Connector 2
Onboard Ethernet Port 2 (ETH2)
192.168.2.1
255.255.255.0
New System Director
Ethernet Connector 1
Onboard Ethernet Port 1 (ETH1)
192.168.1.2
255.255.255.0
New System Director
Ethernet Connector 2
Onboard Ethernet Port 2 (ETH2)
192.168.2.2
255.255.255.0
Adding a System Director to an Existing File System
Setting Up the Failover Connection on the Existing System Director
Once you set the IP addresses, you need to configure the failover settings in the
Avid Unity ISIS System Director Control Panel.
To set up the failover connection on the existing System Director:
1. Select Start > Programs > Avid Unity ISIS System Director > System Director Control
Panel.
The Avid Unity ISIS System Director Control Panel opens.
Stop System Director button
2. Click the System Director Status tab.
3. Click Stop System Director.
A confirmation dialog appears.
4. Click OK.
The System Director stops.
5. Click the Configuration tab.
The System Director Failover Configuration dialog box opens.
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8 Configuring Failover Parameters
6. In the Configuration area, click Failover Configuration.
The System Director Failover Configuration dialog box opens.
Enable
redundant
operations
7. Select “Enable redundant operation.”
8. Type a virtual server name in the Virtual System Director Name text box. This name
must be the same for both the existing and the new System Directors.
If you have an Avid Unity MediaManager system attached to the media network and
you add a new System Director to create a failover system, it is important that you
maintain the same server name and virtual name as used previously to maintain database
integrity. For example, if, prior to installation of a new System Director as a failover
server, you set the actual and virtual server name of the existing System Director to
SD2, you should set the virtual server name for the new System Director to SD2 as well.
However, you should use a unique machine name for the new System Director — for
example, SD2SERVER.
9. In the Local Machine area, leave the Monitor port set to 5000. If you have another
application that uses port 5000, change the Monitor port to an available port number.
This port number must be the same on both the new and the existing System Directors.
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Adding a System Director to an Existing File System
10. In the Failover routing parameters area, type IP addresses as described in the following
table:
Path
IP Address
Local Machine — First path IP address
192.168.1.1
Local Machine — Second path IP address
192.168.2.1
Remote Machine — First path IP address
192.168.1.2
Remote Machine — Second path IP address
192.168.2.2
11. Leave the System Director Control Panel and the System Director Failover
Configuration dialog box open, and continue to the procedure described in “Setting Up
the Failover Connection on the New System Director” on page 149.
Setting Up the Failover Connection on the New System Director
To set up the failover connection on the new System Director:
1. Select Start > Programs > Avid Unity ISIS System Director > System Director Control
Panel.
The Avid Unity ISIS System Director Control Panel opens.
Stop System Director button
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8 Configuring Failover Parameters
2. Click the System Director Status tab.
3. Click Stop System Director.
A confirmation dialog appears.
4. Click OK.
The System Director stops.
5. Click the Configuration tab.
The System Director Failover Configuration dialog box opens.
6. In the Configuration area, click Failover Configuration.
The System Director Failover Configuration dialog box opens.
Enable
redundant
operations
7. Select “Enable redundant operation.”
8. Type a virtual server name in the Virtual System Director Name text box. This name
must be the same for both the new and the existing System Directors.
9. In the Local Machine area leave the Monitor port set to 5000. If you have another
application that uses port 5000, change the Monitor port to an available port number.
This port number must be the same on both the existing and the new System Directors.
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Adding a System Director to an Existing File System
10. In the Failover routing parameters area, type IP addresses as described in the following
table:
Path
IP Address
Local Machine — First path IP address
192.168.1.1
Local Machine — Second path IP address
192.168.2.1
Remote Machine — First path IP address
192.168.1.2
Remote Machine — Second path IP address
192.168.2.2
11. Leave the System Director Control Panel and the System Director Failover
Configuration dialog box open, and continue to the procedure described in “Validating
the Connections Between Existing and New System Directors” on page 152.
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8 Configuring Failover Parameters
Validating the Connections Between Existing and New System
Directors
To validate the connections for System Director failover:
1. In the System Director Failover Configuration dialog box on the existing System
Director, click Validate Send.
The Validate failover connection(s) dialog box opens. The indicator boxes turn green for
each connection.
Indicator
boxes
2. In the System Director Failover Configuration dialog box on the new System Director,
click Validate Receive.
The Validate failover connection(s) dialog box opens. The numbers in the Packets
Received boxes indicate the number of packets received from the existing System
Director.
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Adding a System Director to an Existing File System
Packets
received
boxes
If you are receiving packets on only one of the failover network paths, you probably
have a network configuration problem. Recheck your configuration.
3. On each system, click Exit.
4. On each system, leave the System Director Control Panel and the System Director
Failover Configuration dialog box open, and continue to the procedure described in
“Configuring the Virtual Addresses for Existing and New System Directors” on page
153.
Configuring the Virtual Addresses for Existing and New System
Directors
You need to configure virtual addresses for both System Directors.
To configure virtual addresses:
1. On both System Directors, click Configure Virtual Addresses.
The Virtual Server Address Configuration dialog box opens.
2. Choose an unused static IP address on the subnets for both systems to be used as the
virtual IP addresses for both System Directors.
3. Map the virtual IP address to the corresponding real IP address on each subnet for each
of the System Directors.
The example below uses the virtual IP addresses of 192.168.10.253 and 192.
168.20.253, and the mapped IP addresses of 192.168.10.100 and 192.168.20.100.
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8 Configuring Failover Parameters
4. Click OK to close the Virtual Server Address Configuration dialog box.
5. Click OK to close the System Director Failover Configuration dialog box.
6. On each system, leave the System Director Control Panel open, and continue to the
procedure described in “Creating a New Standby File System” on page 154.
Creating a New Standby File System
Before you start the new System Director, you need to initialize the system by creating a
standby partition on the new System Director’s main drive. This step is necessary in order to
build an Avid Unity ISIS file system that maintains the data on attached storage elements
and system metadata.
To create a standby file system:
t
On the new System Director, click Create New Standby.
A standby partition is created.
Starting the Existing and New System Directors
For more information on stopping and starting System Directors in a failover configuration,
see “Stopping and Starting System Directors During Failover” on page 163.
154
Creating Failover with two New Systems
To start the existing and new System Directors:
1. On the existing System Director, click the Configuration tab.
2. Click Start Server.
3. On the new System Director, click the Configuration tab.
4. Click Start Server.
5. On both systems, click Close to close the System Director Control Panel.
Creating Failover with two New Systems
Configuring System Director failover for two new System Directors requires the steps
outlined by the following sections:
•
IP Addresses for First and Second System Directors
•
Setting Up the Failover Connection on the First System Director
•
Setting Up the Failover Connection on the Second System Director
•
Validating the Connections Between First and Second System Directors
•
Configuring the Virtual Addresses for First and Second System Directors
•
Creating a New File System on the System Directors
•
Starting the First and Second System Directors
IP Addresses for First and Second System Directors
Avid recommends the System Director IP addresses for failover configurations that are listed
in the table below. If you use different addresses, be sure to note them and have them
available before proceeding. You set the IP addresses in the Network Connections dialog
box, which you access from the Windows Control Panel. For information on setting
Windows IP addresses, see the documentation that came with your operating system.
Recommended Failover IP Addresses
Connector
Port
IP Address
Subnet Mask
First System Director Ethernet Onboard Ethernet Port 1 (ETH1) 192.168.1.1
Connector 1
255.255.255.0
First System Director Ethernet Onboard Ethernet Port 2 (ETH2) 192.168.2.1
Connector 2
255.255.255.0
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8 Configuring Failover Parameters
Recommended Failover IP Addresses (Continued)
Connector
Port
IP Address
Subnet Mask
Second System Director
Ethernet Connector 1
Onboard Ethernet Port 1 (ETH1) 192.168.1.2
255.255.255.0
Second System Director
Ethernet Connector 2
Onboard Ethernet Port 2 (ETH2) 192.168.2.2
255.255.255.0
Setting Up the Failover Connection on the First System Director
Once you set the IP addresses, you need to configure the failover settings in the
Avid Unity ISIS System Director Control Panel.
To set up the failover connection on the existing System Director:
1. Select Start > Programs > Avid Unity ISIS System Director > System Director Control
Panel.
The Avid Unity ISIS System Director Control Panel opens.
Stop System Director button
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Creating Failover with two New Systems
2. Click the Configuration tab.
The System Director Failover Configuration dialog box opens.
3. In the Configuration area, click Failover Configuration.
The System Director Failover Configuration dialog box opens.
Enable
redundant
operations
4. Select “Enable redundant operation.”
5. Type a virtual server name in the Virtual System Director Name text box. This name
must be the same for both the existing and the new System Directors.
6. In the Local Machine area, leave the Monitor port set to 5000. If you have another
application that uses port 5000, change the Monitor port to an available port number.
This port number must be the same on both the first and the second System Directors.
7. In the Failover routing parameters area, type IP addresses as described in the following
table:
Path
IP Address
Local Machine — First path IP address
192.168.1.1
Local Machine — Second path IP address
192.168.2.1
Remote Machine — First path IP address
192.168.1.2
Remote Machine — Second path IP address
192.168.2.2
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8 Configuring Failover Parameters
8. Leave the System Director Control Panel and the System Director Failover
Configuration dialog box open, and continue to the procedure described in “Setting Up
the Failover Connection on the New System Director” on page 149.
Setting Up the Failover Connection on the Second System Director
To set up the failover connection on the second System Director:
1. Select Start > Programs > Avid Unity ISIS System Director > System Director Control
Panel.
The Avid Unity ISIS System Director Control Panel opens.
Stop System Director button
2. Click the Configuration tab.
The System Director Failover Configuration dialog box opens.
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Creating Failover with two New Systems
3. In the Configuration area, click Failover Configuration.
The System Director Failover Configuration dialog box opens.
Enable
redundant
operations
4. Select “Enable redundant operation.”
5. Type a virtual server name in the Virtual System Director Name text box. This name
must be the same for both the first and the second System Directors.
6. In the Local Machine area leave the Monitor port set to 5000. If you have another
application that uses port 5000, change the Monitor port to an available port number.
This port number must be the same on both the first and the second System Directors.
7. In the Failover routing parameters area, type IP addresses as described in the following
table:
Path
IP Address
Local Machine — First path IP address
192.168.1.1
Local Machine — Second path IP address
192.168.2.1
Remote Machine — First path IP address
192.168.1.2
Remote Machine — Second path IP address
192.168.2.2
8. Leave the System Director Control Panel and the System Director Failover
Configuration dialog box open, and continue to the procedure described in “Validating
the Connections Between Existing and New System Directors” on page 152.
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8 Configuring Failover Parameters
Validating the Connections Between First and Second System
Directors
To validate the connections for System Director failover:
1. In the System Director Failover Configuration dialog box on the first System Director,
click Validate Send.
The Validate failover connection(s) dialog box opens. The indicator boxes turn green for
each connection.
Indicator
boxes
2. In the System Director Failover Configuration dialog box on the second System
Director, click Validate Receive.
The Validate failover connection(s) dialog box opens. The numbers in the Packets
Received boxes indicate the number of packets received from the first System Director
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Creating Failover with two New Systems
Packets
received
boxes
If you are receiving packets on only one of the failover network paths, you probably
have a network configuration problem. Recheck your configuration.
3. On each system, click Exit.
4. On each system, leave the System Director Control Panel and the System Director
Failover Configuration dialog box open, and continue to the procedure described in
“Configuring the Virtual Addresses for Existing and New System Directors” on page
153.
Configuring the Virtual Addresses for First and Second System
Directors
You need to configure virtual addresses for both System Directors.
To configure virtual addresses:
1. On both System Directors, click Configure Virtual Addresses.
The Virtual Server Address Configuration dialog box opens.
2. Choose an unused static IP address on the subnets for both systems to be used as the
virtual IP addresses for both System Directors.
3. Map the virtual IP address to the corresponding real IP address on each subnet for each
of the System Directors.
The example below uses the virtual IP addresses of 192.168.10.253 and 192.168.20.253,
and the mapped IP addresses of 192.168.10.100 and 192.168.20.100.
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8 Configuring Failover Parameters
4. Click OK to close the Virtual Server Address Configuration dialog box.
5. Click OK to close the System Director Failover Configuration dialog box.
6. On each system, leave the System Director Control Panel open, and continue to the
procedure described in “Creating a New Standby File System” on page 154.
Creating a New File System on the System Directors
Before you start the System Directors, you need to initialize both systems by creating an
active partition on the first System Director’s main drive and a standby partition on the
second System Director. This step is necessary in order to build an Avid Unity ISIS file
system that maintains the data on attached storage elements and system metadata.
To create an active file system:
t
On the first System Director, click Create New Active.
An active partition is created.
To create a standby file system:
t
On the second System Director, click Create New Standby.
A standby partition is created.
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Stopping and Starting System Directors During Failover
Starting the First and Second System Directors
For more information on stopping and starting System Directors in a failover configuration,
see “Stopping and Starting System Directors During Failover” on page 163.
To start the first and second System Directors:
1. On the first System Director, click the Configuration tab.
2. Click Start Server.
3. On the second System Director, click the Configuration tab.
4. Click Start Server.
5. On both systems, click Close to close the System Director Control Panel.
Stopping and Starting System Directors During
Failover
You might need to stop and start the System Directors during failover at various times. Avid
recommends you stop the standby System Director before stopping the active System
Director.
To determine the active and the standby System Directors:
1. On each system, select Start > Programs > Avid Unity ISIS System Director > System
Director Control Panel.
The Avid Unity ISIS System Director Control Panel opens.
2. Click the System Director Status Tab.
In the status box, the second line indicates either the Active mode or the Standby mode.
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8 Configuring Failover Parameters
Status
box
Stop System Director button
To stop the System Directors:
1. On the standby System Director, select Start > Programs >
Avid Unity ISIS System Director > System Director Control Panel.
The Avid Unity ISIS System Director Control Panel opens.
2. Click the System Director Status Tab.
3. Click Stop System Director.
4. On the active System Director, select Start > Programs >
Avid Unity ISIS System Director > System Director Control Panel.
The Avid Unity ISIS System Director Control Panel opens.
5. Click the System Director Status Tab.
6. Click Stop System Director.
To start the System Directors:
1. On the active System Director, select Start > Programs >
Avid Unity ISIS System Director > System Director Control Panel.
The Avid Unity ISIS System Director Control Panel opens.
164
Stopping and Starting System Directors During Failover
2. Click the System Director Status Tab.
3. Click Start System Director.
4. On the standby System Director, select Start > Programs >
Avid Unity ISIS System Director > System Director Control Panel.
The Avid Unity ISIS System Director Control Panel opens.
5. Click the System Director Status Tab.
6. Click Start System Director.
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8 Configuring Failover Parameters
166
A Avid Unity ISIS System Director Control
Panel
The Avid Unity ISIS System Director Control Panel is used to start, stop, and monitor the
Avid Unity ISIS System Director, the application running on the System Director server that
manages the overall operation of the network. The Control Panel’s tabs, buttons, and
displays provide information that help debug the media network.
For information on the System Director Control Panel, see the following topics:
•
Starting the System Director Control Panel
•
System Director Status Tab
•
Configuration Tab
•
Active Clients Tab
•
MetaData Status Tab
•
Advanced Settings Tab
Starting the System Director Control Panel
The System Director Control Panel provides low-level, performance-monitoring functions.
Using the Control Panel, you can view the following:
•
The current status of connected clients, including name, type, ID number, and active or
inactive status
•
The status of communications between the System Director and the clients
•
Information on the metadata maintained by the System Director
You can also use the Control Panel to start and stop the System Director service, to configure
general or failover parameters, and to set some administrative options.
You can access the Control Panel only from the System Director.
To start the Control Panel:
t
From the System Director desktop, select Start > Programs > Avid Unity ISIS System
Director > System Director Control Panel.
The System Director Control Panel opens.
The Control Panel displays information about the System Director and about the network,
organized by the following tabs:
•
System Director Status Tab
•
Configuration Tab
•
Active Clients Tab
•
MetaData Status Tab
•
Advanced Settings Tab
System Director Status Tab
The System Director Status tab provides status displays that provide a summary of your
network and controls that allow you to start and stop the System Director, reset the event log,
and change the bandwidth display scale.
168
System Director Status Tab
Display
MBits/Sec
button
Performance Indicators
The System Director Status tab provides several indicators of system activity and
performance. These include:
•
Requests per second — current and recent System Director file system activity is
indicated by a small bar-style meter and a larger graph display, respectively.
•
Megabytes/Megabits per second — current and recent System Director file system
throughput is indicated by a small bar-style meter and a larger graph display,
respectively.
•
Channels in use — currently open files on the System Director file system are indicated
by a small bar-style meter.
To switch the throughput indicators between Mbytes/Sec and Mbits/Sec:
t
Click the Display M[Bits][Bytes]/Sec button.
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Status Indicators
When no problems are detected in the media network, a green indicator is displayed with the
following messages:
n
•
System Director is running
•
Active Mode
•
Both paths are up
If your network does not use a failover configuration, a blue indicator is displayed next to
the message, “Redundant operation is not enabled.”
•
No warning events logged
•
Replicated
If the indicator is yellow or red, the message changes. Use the following information to
correct the problem:
•
System Director is not running — start the System Director by clicking the Start System
Director button.
•
Warning events — logged significant events related to the System Director are also
logged in the Logging tab of the ISIS Management Console. For information on how to
extract data in the system logs, see “System Logging” on page 200.
•
The following error messages indicate metadata replication status:
-
Replication failed — Indicates that there was an error replicating the metadata to or
from a standby System Director.
-
Replication unknown — Indicates that the current replication status has not been
determined.
-
Replication status not available — Indicates that the status is unknown. Most likely,
the System Director is not running.
Starting and Stopping the System Director
Make sure that clients unmount all workspaces before you stop the System Director.
Otherwise, when the clients attempt to access the workspaces, they will receive errors.
n
Before the System Director stops, multiple copies of the metadata memory are written to
various locations.
The Start the System Director:
t
170
Press the Start System Director button.
Configuration Tab
To Stop the System Director:
t
Press the Stop System Director button.
Resetting the Event Log
If the event log was set because of a protection error, the Reset Event button will reset the
event log only after the protected files have been repaired by the System Director.
To reset the event log and the status displays after errors are received from the client:
t
Press the Reset Event button.
Configuration Tab
You use the Configuration tab of the System Director Control Panel to start and stop the
System Director, to set general and failover parameters, and to open the System Director
Viewer.
171
For more information, see the following topics:
•
“Starting and Stopping the System Director” on page 170
•
“Configuring General Settings” on page 173
•
“Working with File System Operations” on page 174
•
“Opening the System Director Viewer” on page 175
For information on configuring your media network for failover, see “Configuring Failover
Parameters” on page 145.
Starting and Stopping the System Director
The System Director software runs as a Windows service that starts automatically whenever
the System Director is online. However, various maintenance and administration functions
require that you shut down the System Director and then restart it.
Maintaining metadata integrity is very important to ensure you do not lose any data files.
Avid recommends you use the following shutdown procedure to avoid problems with
metadata integrity.
c
In a failover configuration, you must shut down the standby System Director before
shutting down the active System Director whenever you perform operations that
require you to shut down the System Director. Otherwise, the active System Director
fails over to the standby System Director as the active System Director shuts down.
To shut down the System Director:
1. Click the Stop Server button.
A dialog box opens, prompting you to confirm that you really want to stop the System
Director.
2. Click OK.
The System Director Shutdown dialog box opens stating that it is saving multiple copies
of the metadata.
Wait for the process to finish and for the dialog box to close. When the System Director
has shut down, the System Director Status tab lists the System Director status as “Not
running.”
3. Close the System Director Control Panel.
4. Make sure the System Director software has successfully written a local copy of the
metadata file:
-
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Open the partition where Avid Unity ISIS System Director is installed (typically,
C:\Program Files\ Avid Technology\AvidUnityISISSystemDirector\).
Configuration Tab
-
Find the PartitionDump.bin file with a modification date from when you stopped
the System Director (if upgrading or modifying the system in any way, copy the
PartitionDump.bin to another partition before you continue).
5. If the PartitionDump.bin file exists with the correct time and date, continue to the next
step.
6. Select Start > Shut Down.
The Shut Down Windows dialog box opens.
7. Select “Shut down.”
8. Click Yes.
9. When the computer has shut down, turn off the power to the System Director.
To restart the System Director after it has been manually shut down or has failed for
any reason:
t
Click the Start Server button.
Configuring General Settings
General configuration settings allow you to change the name of the virtual System Director.
c
Inappropriate configuration of the settings described in this section could result in
degraded system performance. Contact Avid Customer Support before attempting to
change General Configuration Options.
To change the virtual System Director name:
1. Click the General Configuration button.
The General Configuration Options dialog box opens.
173
2. Type a name for the System Director in the Virtual System Director Name text box.
Give the System Director a name that is different from the Computer Name defined in
the system’s network properties.
In a failover configuration, you must specify the same virtual System Director name for
both System Directors.
3. Click OK.
Working with File System Operations
The Major File System Operations area of the Control Panel allows you to create active and
standby partitions, as well as to reconfigure existing file systems. You can also use the
Control Panel to delete file systems.
c
Deleting the file system erases all data stored on the System Director.
For information on creating an active partition, see “Initializing the Avid Unity ISIS System
Director” on page 17. For information on creating a standby partition, see “Creating a New
Standby File System” on page 154.
You can reconfigure the internal memory configuration of the System Director — for
example, if you want to adjust the memory usage to take advantage of expanded memory
capabilities. Reconfiguring the file system entails the following:
•
Validating the export file
•
Creating new metadata
•
Importing the metadata
To reconfigure the file system:
1. Click the Stop Server button.
A dialog box opens, prompting you to confirm that you want to stop the System
Director.
2. Click OK.
The System Director Shutdown dialog box opens stating that it is saving multiple copies
of the metadata.
3. Click the Reconfigure File System button.
A dialog box opens, prompting you to confirm that you want to reconfigure the existing
file system.
4. Click OK.
The system reconfigures its metadata and restarts the System Director.
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Active Clients Tab
Opening the System Director Viewer
Installed on the System Director, the System Director Viewer is a valuable tool that allows
you to view the System Director log as it is buffered in memory. This log provides detailed
status information that is especially useful to Avid Customer Support personnel for
monitoring system status during prolonged operations.
n
You can also open the System Director Viewer by clicking
Start > Programs > Avid Unity ISIS System Director > System Director Viewer.
To open the System Director Viewer:
t
In the Tools area of the Configuration tab, click Launch Viewer.
Active Clients Tab
The Active Clients tab is used to display the identity of the Avid Unity ISIS clients known to
the System Director. The information listed in this tab can be used to determine if obsolete
numeric identifiers exist in the System Director.
The Active Clients tab displays all active storage elements as well as connected client
accounts. You can use the Bandwidth dialog box in the ISIS Management Console to view
only the active client accounts (see “Monitoring Bandwidth Usage and System Status” on
page 139.
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The System Director reports the current client status as described in the following table.
Heading
Description
Name
Lists the name of the client.
ID
Lists an internal numeric identifier used by the System Director to represent each client
that has a workspace mounted. These identifiers are assigned when a client first contacts
the System Director and remain valid until the client unmounts all workspaces.
Type
Lists the client type (Macintosh or Windows).
OS
Lists the operating system on the client.
License
Lists the number of licenses registered to the client.
Last seen
Lists the date and time when each client last sent its status to the System Director. The
System Director removes the entry when all workspaces are unmounted from the client
desktop.
The box below the active clients list provides the following information:
•
n clients are known or active — indicates the number of clients currently active or seen
by the System Director
•
n licensed clients are allowed by dongle— indicates the number of clients licensed by
the application key (dongle)
•
n licenses are in use — indicates the number of licenses are being used by the clients
currently connected to the media network
If a client fails without unmounting all workspaces, the System Director maintains the
numeric identifiers. Typically, this is not a problem because the same identifier is reused
when that client mounts a workspace the next time. However, it is possible for a client to
leave a workspace mounted, shut down the client system, and never be seen by the System
Director again. If that client system is then physically removed or renamed, the numeric
identifiers would not be removed from the identification table. If enough obsolete entries
were to accumulate, new clients might not be able to obtain numeric identifiers.
To check the license status of an active or an inactive client:
t
Select the client in the active client list, and press the Refresh License button.
To disconnect an active or an inactive client:
t
176
Select the client in the active client list, and press the Disconnect Client button.
MetaData Status Tab
MetaData Status Tab
The MetaData Status tab displays information about the System Director’s internal
description of the file system. This metadata memory is used to record descriptions of
workspaces, folders, and files.
The metadata information includes:
•
Total amount of memory in use
•
Total amount of memory available
MetaData is saved to different drives in the storage element every 20 seconds. If the
metadata ever needs to be recovered, the last saved version is retrieved automatically by the
System Director. If that is the storage element that has failed, then the previous saved version
is retrieved from another storage element.
The Metadata Status box shows when the metadata was last verified, saved, and replicated.
A green indicator means no problem has been detected. A yellow indicator means the status
is uncertain. A red indicator means that a problem exists.
n
Metadata memory is also saved automatically when you stop the System Director.
177
The following tables lists the status messages displayed in the Metadata Status box.
Status Category
Messages
Verify
Not Active
Verified
Verify Failed
State Unknown
When the System Director is in standby mode, the Verify indicator is
disabled.
Save
Saving
Saved
Unknown State
Not Active
Save Failed
Replicate
Sending
Receiving
When the System Director is not in a failover configuration, the Replicate
Unknown State
indicator is disabled.
Not Active
Replication Failed
Advanced Settings Tab
The Advanced Settings tab allows you to reset the System Director administrator's password
in the event that the administrator’s password is forgotten. This feature does not affect the
Windows operating system password. Windows administrator’s privileges are required to
reset the password.
You can also use the Advanced Settings tab to write all metadata information to a text file.
c
178
When you write metadata to a file, the resulting file is extremely large and the time
required to create the file is significant. Do not use this option unless instructed to do so
by Avid Customer Support.
Advanced Settings Tab
n
You can change the administrator’s password in the ISIS Management Console. For
information on setting a new password, see “Modifying Client Accounts” on page 130.
To reset the administrator’s password:
1. Click Reset Administrator Password.
A dialog box warns you that this action removes the administrator’s password from the
System Director’s account.
2. Click OK.
To write the contents of metadata to a text file in the System Director directory:
t
n
Click Dump Metadata.
This should be used only as a diagnostic aid. The resulting file is extremely large, and the
time required to create the file is significant.
179
180
B Advanced Support Tools
This appendix lists the advanced support tools available for troubleshooting your network.
c
Do not use these tools unless instructed to do so by Avid Customer Support. Improper
use could result in system downtime or data loss.
For more information about the Administration support tools, see the following topics:
•
Avid Unity ISIS Management Console Tools
•
System Statistics
•
System Logging
•
Avid Unity ISIS Log Aggregator Tool
•
Avid Unity ISIS Disk Analyzer Tool
•
Avid Unity ISB Connection Analyzer Tool
•
Avid Unity ISIS Switch Manager Tool
•
Avid LDAP/Unity Account Synchronizer
•
Ping/Traceroute
•
Installers
•
Avid Unity ISIS Agents
Avid Unity ISIS Management Console Tools
The ISIS Management Console contains links which allow you to set some administrative
defaults and view event information for your network. You can perform the following
functions in the System window:
•
Change the administration password
•
Set up e-mail notification of system events
•
Start or stop the Interplay Health Monitoring service
•
View the log of the ISIS Management Console
•
Use The ISIS Snapshot tool to collect information currently displayed by the ISIS
Management Console and the Avid Unity ISIS System Director Control Panel
•
Create and view profiles of the local system and any client attached to the System
Director
Changing the Administration Password
The Change Password tool allows you to change the password used by the administrator to
access the ISIS Management Console (see “Opening the Avid Unity ISIS Management
Console” on page 24). The administrator password allows you to log in to the ISIS
Management Console and Avid Unity ISIS Agents for bound storage elements. You use a
chassis stack password to access Avid Unity ISIS Agents for unbound storage elements and
chassis switches. For information on the Agents, see “Avid Unity ISIS Agents” on page 224.
c
To protect your configuration, Avid recommends that you specify a password the first
time you use the ISIS Management Console. If you do not set a password, anyone can
access the tool from your system.
To change the administration password:
1. Open the ISIS Management Console. (For information on opening the ISIS
Management Console, see “Opening the Avid Unity ISIS Management Console” on
page 24.)
2. Click the ISIS Setup icon in the Advanced area.
The ISIS Setup window opens.
3. Click the Change Password icon in the System Director area.
The Change Password tool opens.
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Avid Unity ISIS Management Console Tools
4. In the Current Password text box, type the old password.
5. In the New Password text box, type the new password (a maximum of 15 characters),
and then type it again in the Verify Password text box.
6. Click Change to save the new password.
Setting up Error Notification
You can configure the System Director software to notify you when problems occur. An
error notification service regularly polls the client log file and, if any errors are logged, sends
a concise summary of those errors to one or more e-mail accounts.
The Notification Service Control Panel displays the current status of the notification service,
and allows you to start and stop the service. You can also test the e-mail notification service
(see “Setting Up E-mail Error Notification Contacts” on page 185).
For a full list of error messages, see “Avid Unity ISIS E-mail Notification List” on page 265.
To stop or start the notification service:
1. Open the ISIS Management Console. (For information on opening the ISIS
Management Console, see “Opening the Avid Unity ISIS Management Console” on
page 24.)
2. Click the ISIS Setup icon in the Advanced area.
The ISIS Setup window opens.
3. Click the Notification Service icon from the Service Setup area.
The Notification Service window opens.
4. Click the Enable Service check box to select or deselect it.
183
5. Click the Save Settings button.
The Results line indicates the service is either stopped or running.
For more information on e-mail error notification, see the following topics:
•
Configuring the E-mail Error Notification Service
•
Setting Up E-mail Error Notification Contacts
Configuring the E-mail Error Notification Service
The configuration information for the notification service (SMTP information, contacts, and
filters) is currently stored in the registry on the System Director. This information is not
currently replicated to the failover server, so you need to enter configuration information for
notification service on both System Directors.
To configure the e-mail error notification service:
1. Open the ISIS Management Console. (For information on opening the ISIS
Management Console, see “Opening the Avid Unity ISIS Management Console” on
page 24.)
2. Click the ISIS Setup icon in the Advanced area.
The ISIS Setup window opens.
3. Click the Notification Service icon from the Service Setup area.
The Notification Service window opens.
4. In the Service Configuration area, configure the parameters as follows:
-
184
SMTP Server — Specify the IP address or host name of your SMTP server. If you
are unsure of this address, contact your network administrator.
Avid Unity ISIS Management Console Tools
-
SMTP Port — Specify the port number of your SMTP server. If you are unsure of
the port number, contact your network administrator. The default value (25) is
appropriate in most instances.
-
Poll Frequency (seconds) — Specify the frequency (by setting an interval in
seconds) with which the error notification service checks for problems.
-
Return Address — Type the e-mail address of your Avid Unity ISIS administrator
or other primary contact for the error notification service.
5. Click the Save Settings button.
To test the Notification Service settings:
t
Click the Test Service button.
The Notification Service configuration is tested, and the results are displayed in the
Results area.
Setting Up E-mail Error Notification Contacts
You can add to, edit, and delete your ISIS Management Console e-mail notification list.
To add an e-mail account to the Contact list:
1. Open the ISIS Management Console. (For information on opening the ISIS
Management Console, see “Opening the Avid Unity ISIS Management Console” on
page 24.)
2. Click the ISIS Setup icon in the Advanced area.
The ISIS Setup window opens.
3. Click the Notification Service icon from the Service Setup area.
The Notification Service window opens.
185
4. In the Notification Service Contact Configuration area, click the New button.
A new set of text fields appear in the Contact Configuration area.
5. In the User Name text box, type a name for the contact account.
6. In the E-mail text box, type the e-mail address (in the standard person@domain.com
format) to which the message should be sent.
7. Click the Save Settings button.
The contact information is added to the Contacts list and a success message is displayed
in the Results area.
8. (Option) Repeat steps 4 to 6 to add more contacts.
To edit an existing contact:
1. Click any of the fields in the Contact list for the contact you want to edit and make
desired changes.
2. Click the Save Settings button.
The changes are applied and a success message is displayed in the Results area.
To remove a contact:
1. Click Delete button next to the contact you want to remove from the Contact list.
A dialog box opens, prompting you to confirm that you really want to delete the contact.
2. Click OK.
The contact is removed from the list.
Configuring the Error Notification Parameters
The Events area of the Event Notification Configuration dialog box allows you to specify the
type of error message that triggers an e-mail notification and to set parameters for each type
of error message — Error, Information, and Warning messages.
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Avid Unity ISIS Management Console Tools
You can configure the Event Notification settings to send notification emails for all events of
one or more error types, or for more granular control you can specify both which Sub Code
events and which severity levels generate notifications.
To configure error notification parameters:
1. Do one of the following:
t
Click the check box next to the error notification type to select or deselect all Sub
Codes.
t
Click the check boxes corresponding to the Sub Codes in the error notification type
columns.
2. Click the Save Settings button.
The settings are saved, and a confirmation message is displayed in the Results area.
Configuring SNMP Traps
ISIS does not natively support SNMP communication. However, Avid Unity ISIS events are
sent to the System Director event log, and you can use the System Director’s Windows
SNMP service to configure traps that will send ISIS event notifications to your SNMP
manager.
n
Only ISIS event notifications are available via SNMP. Advanced SNMP tasks are not
currently supported.
If email notifications have been enabled on the Management Console, you will also receive
email messages containing the details of the logged event message.
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For more information about configuring the Windows SNMP service and configuring SNMP
traps, see the Windows Help. For more information on configuring email notifications, see
“Setting up Error Notification” on page 183.
Starting and Stopping the ISIS Interplay Health Monitoring Service
The ISIS Interplay Health Monitoring Service allows you to view the health of the Avid
workgroup network at a glance using the Avid Interplay Health Monitor.
The Avid Interplay workgroup environment uses asset management applications to access
and organize media assets stored in the Avid Unity ISIS system. Interplay utilizes the media
assets within the Avid Unity ISIS media network.
The Health Monitor displays a variety of information provided by each of the registered
Avid components on your media network and notifies you with a warning or critical
indication if a component goes beyond its normal operating range. Different Avid services
can supply custom health information to the monitor tailored to their specific functionality.
If your media network has a failover configuration, you must enable the Health Monitoring
Service on both the active System Director and the standby System Director.
For more information on the Avid Interplay Health Monitor, see the Avid Interplay
Framework User’s Guide.
To start or to stop the Health Monitoring Service:
1. Open the ISIS Management Console (see “Opening the Avid Unity ISIS Management
Console” on page 24).
2. Click the ISIS Setup icon from the Advanced Area.
The ISIS Setup window opens.
3. Click the Interplay Health Monitor icon from the Service Setup area.
The Interplay Health Monitoring Status tool opens.
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Avid Unity ISIS Management Console Tools
4. Select or deselect Enable the ISIS Interplay Health Monitoring Service.
5. Type the name of the workgroup your system is configured to monitor in the Interplay
Workgroup Name text box.
6. Click Submit.
The service starts or stops, depending on the current status.
To start the Health Monitoring Service in a failover configuration:
1. On the active System Director, open the ISIS Management Console, and click the
System tab.
The System window opens.
2. Select System Director > Interplay Health Monitoring.
The Interplay Health Monitoring Status dialog box opens.
3. Select Enable the ISIS Interplay Health Monitoring Service.
4. Type the name of the workgroup your system is configured to monitor in the Interplay
Workgroup Name text box.
5. Click Submit.
The service starts on the active System Director.
6. From the active System Director desktop, select Start > Programs > Avid Unity ISIS
System Director > System Director Control Panel.
The System Director Control Panel opens.
7. Click the System Director Status tab, and press the Stop System Director button.
The active System Director stops, and the standby System Director becomes active.
8. On the newly-active System Director desktop, repeat steps 1 through 5.
9. (Option) If you want to return the failover configuration to its original state, repeat steps
6 and 7 to return the System Directors to their original status.
Configuring External Authorization
Users added to the system via the LDAP Sync Tool are automatically configured as remote
users in the ISIS system. When a remote user logs into the ISIS system, ISIS checks with an
external LDAP server to authenticate the user instead of the local ISIS user database. Before
remote users can access the ISIS system, you must configure ISIS to use an external LDAP
server for authentication.
For more information on working with LDAP users and groups, see “Avid LDAP/Unity
Account Synchronizer” on page 212.
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To configure Unity ISIS for external authorization:
1. Open the ISIS Management Console (see “Opening the Avid Unity ISIS Management
Console” on page 24).
2. Click the ISIS Setup icon from the Advanced Area.
The ISIS Setup window opens.
3. Click the External Authorization icon from the Service Setup area.
The External Authorization tool opens.
4. Click the Enable check box to select it.
The Domain Name text box becomes active.
5. In the Domain Name text box, enter the domain name of the network which the LDAP
server(s) are members of, including subdomains, if applicable.
Use the format subdomain.domain.top-level-domain; for example:
dir.company.com
6. Click the “Server 0” check box to select it.
The Address text box becomes active.
7. In the Address text box, enter the fully-qualified domain name of the LDAP server.
Use the format servername.subdomain.domain.top-level-domain; for example:
server1.dir.company.com
8. (Option) Repeat steps 5–6 (using the “Server 1” and “Server 2” check boxes) to
configure additional backup LDAP servers, if applicable.
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All of the LDAP servers must be mirrors, and reside on the same subdomain/domain.
Avid Unity ISIS Management Console Tools
9. When you have finished entering server information, click the Submit button.
The domain and LDAP server information is added to the ISIS database, and a
confirmation message is displayed in the Results area.
Viewing the Administration Logs
You can view the log of the ISIS Management Console from the Administration Logs
window in the Logging area of the ISIS Management Console. The log lists the actions
reported by the ISIS Management Console, including informational messages (such as when
upgrades occur), errors, and warnings. You can sort the log entries by column or filtered.
The log lists the following data for each event:
•
Type — The categories are the following: Info, Error, Warning
•
Time — The time of the logged event
•
IP — The IP address of the System Director
•
User — The ISIS user who initiated the event
•
Message — Detailed information about the event
To view the Administration logs:
1. Open the ISIS Management Console (see “Opening the Avid Unity ISIS Management
Console” on page 24).
2. Click the Logging icon from the Advanced area.
The Logging window opens.
3. Click the Administration Logs icon from the Logs area.
The Administration Logs tool opens.
4. Do one of the following:
t
Click View to view the Administration logs.
t
Click Download to download the Administration logs in Comma Separated Values
(CSV) format.
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5. (Option) To filter the log entries in the View Administration logs window, do the
following:
a.
Type the appropriate keyword in a Filter text box.
b.
Press the Enter key. To view all log entries, clear the text box and press the Enter
key.
6. (Option) If you want to refine your filtering, you can enter keywords into multiple Filter
text boxes.
7. If the log contains more entries than it displays, use the Navigation controls to move
through the log.
The Avid Unity ISIS Snapshot Tool
The ISIS Snapshot tool collects information currently displayed by the ISIS Management
Console and the Avid Unity ISIS System Director Control Panel and allows you to view and
archive the information. This snapshot of your ISIS system at a single point in time, coupled
with the system logs collected by the Log Aggregator tool (see “Avid Unity ISIS Log
Aggregator Tool” on page 202), can be used by Avid Customer Support personnel to
diagnose and troubleshoot problems.
The Snapshot tool collects information from the following pages, dialog boxes, and tabs of
the ISIS Management Console and the Control Panel:
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Category
Description
General Info
Includes the System Director computer name and virtual name, the
snapshot run date, and a link to the compressed snapshot file
ISIS Components
Lists the ISIS components from the Command menu of the ISIS
Management Console, any warnings or errors logged, and a link to a
comma separated value (CSV) file for each component containing the
information displayed in the Details area of each component page; you
can open the CSV file with an appropriate text editing application
Warnings and Errors
Lists all warnings and errors currently logged for all components in the
ISIS system.
System Director Status
Summarizes the information on the System Director Status tab of the
System Director Control Panel (for more information, see “System
Director Status Tab” on page 168)
System Director Metadata
Summarizes the information on the Metadata Status tab of the System
Director Control Panel (for more information, see “MetaData Status
Tab” on page 177)
Avid Unity ISIS Management Console Tools
Category
Description (Continued)
Failover Settings
Summarizes the information on the System Director Failover
Configuration dialog box of the System Director Control Panel (for
more information, see “Configuring Failover Parameters” on page 145)
Preferences
Summarizes the information on the Preferences dialog box, accessed
from the ISIS Management Console (for more information, see “Setting
System Preferences” on page 136)
Creating, Viewing, and Deleting Snapshots
You use the Avid Unity ISIS Snapshot tool to create a detailed view of your system at a
particular time. The snapshot is saved as a series of CSV files, one for each component in the
system, and a summary file in HTML format. Snapshot files are saved in folder named by
the timestamp of the snapshot and the System Director name — for example,
07-17-07 101321 SD1 — at the following location within the application directory:
AvidUnityISIS\webroot\mm-dd-yy hhmmss SystemDirectorName
You can also download the snapshot in compressed form as a ZIP file by clicking the
Download link.
To create a snapshot of the ISIS system:
1. Open the ISIS Management Console (see “Opening the Avid Unity ISIS Management
Console” on page 24).
2. Click the Logging icon from the Advanced area.
The Logging window opens.
3. Click the ISIS Snapshots icon from the Data Collection area.
The ISIS Snapshot tool opens.
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4. Click Create Snapshot.
The Snapshot tool creates a snapshot and displays the information in the ISIS Snapshot
window.
To delete the current snapshot:
1. Click the Delete link corresponding to the snapshot you want to delete.
A confirmation dialog window opens.
2. Click OK to confirm the deletion.
The Snapshot tool deletes the selected snapshot.
To delete all snapshots:
1. Click the Delete All link.
A confirmation dialog window opens.
2. Click OK to confirm the deletion.
The Snapshot tool deletes all snapshots listed in the System window.
Working with Snapshot Archives
When the Snapshot tool creates a snapshot, it creates a folder which includes a compressed
file containing all information collected by the tool. You can combine snapshots into an
archive to keep track of the system status — for example, you could archive snapshots
weekly or monthly. The Snapshot tool compresses archives in a ZIP file (archivename.zip).
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Avid Unity ISIS Management Console Tools
Archives are stored in folders named by the timestamp of the snapshot and the System
Director name — for example, 07-17-07 101321 SD1. The compressed archive uses the
same file name format as the snapshot folder and is saved to the following location within
the application directory:
AvidUnityISIS\webroot\mm-dd-yy hhmmss SystemDirectorName
You can also download the archive in compressed form as a ZIP file by clicking the
Download link.
To create a snapshot archive:
1. Open the ISIS Management Console (see “Opening the Avid Unity ISIS Management
Console” on page 24).
2. Click the Logging icon from the Advanced area.
The Logging window opens.
3. Click the ISIS Snapshots icon from the Data Collection area.
The ISIS Snapshot tool opens.
4. Click Archive Snapshots.
A confirmation dialog window opens.
5. Click OK to confirm building a new archive from all current snapshots.
The Snapshot tool creates an archive and lists it in the Archives area.
To delete a snapshot archive:
1. Locate the archive you want to delete, and then click Delete.
A confirmation dialog window opens.
2. Click OK to confirm the deletion.
The Snapshot tool deletes the selected archive.
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To delete all archives:
1. Click Delete All.
A confirmation dialog window opens.
2. Click OK to confirm the deletion.
The Snapshot tool deletes all archives listed in the System window.
Using the Profiler Tool
The Profile tool detects the current versions of required software, drivers, and hardware
components that are installed on a System Director. You can view, save, or delete profiles,
but you cannot use the Profile tool to edit or modify the information.
Profiles are typically used by Avid Customer Support to help determine problems with
installed versions of the operating system, drivers, adapter boards, or firmware.
To view profiles of the local system:
1. Open the ISIS Management Console (see “Opening the Avid Unity ISIS Management
Console” on page 24).
2. Click the Logging icon from the Advanced area.
The Logging window opens.
3. Click the Profiler icon from the Data Collection area.
The Profiler window opens.
4. Click View in the row containing the profile you want to view.
The profile displays in the Profiles window.
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Avid Unity ISIS Management Console Tools
To create a new profile:
1. Open the ISIS Management Console (see “Opening the Avid Unity ISIS Management
Console” on page 24).
2. Click the Logging icon from the Advanced area.
The Logging window opens.
3. Click the Profiler icon from the Data Collection area.
The Profiler window opens.
4. Click Create Profile.
The new profile displays in the Profiles window.
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To delete a profile from the Profile window:
1. Open the ISIS Management Console (see “Opening the Avid Unity ISIS Management
Console” on page 24).
2. Click the Logging icon from the Advanced area.
The Logging window opens.
3. Click the Profiler icon from the Data Collection area.
The Profiler window opens.
4. Click Delete in the row containing the profile you want to view.
A confirmation dialog window opens.
5. Click OK.
To delete all Profiles:
1. Click Delete All.
A confirmation dialog window opens.
2. Click OK.
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System Statistics
System Statistics
You can use the Statistics window to view basic information about your system and your
network. You cannot edit the information displayed in the Statistics window.
The following table describes the information available in the Statistics window:
Type
Heading
Description
System
Host Information
Lists the basic properties of the system running the System
Director software.
Memory Information
Lists statistics about system memory.
Running Processes
Lists the processes currently running on the local system.
Lists detailed information about network communication.
Network
Agent
Agent Environment
Lists information about the connection between the agent and
the System Director.
Agent Statistics
Lists information about the communication between the
agent and the System Director.
Agent Configuration
Lists the parameter values for agent/server communication.
Browser Details
Lists details about the connected browser
To access statistical information about your system:
1. Open the ISIS Management Console (see “Opening the Avid Unity ISIS Management
Console” on page 24).
2. Click the Diagnostics icon from the Advanced area.
The Diagnostics window opens.
3. Do one of the following:
t
Click the System Director Status icon from the System area.
The System Director Status window opens.
t
Click the System Information icon from the System area
The System Information window opens.
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t
Click the Network Statistics icon from the Network area.
The Network Statistics window opens.
System Logging
The Logging window provides a complete view of the logs of a network, including active
storage elements, System Directors, and clients. You can filter the log reports to display
messages about the network, the Avid Unity ISIS file system, or security information. This
provides you with system snapshot that you can use to view error and status messages. The
logs provide detailed status information that is especially useful to Avid Customer Support
personnel for monitoring system status during prolonged operations.
For more information on the Logging tab, see the following topics:
•
“Using System Logging” on page 200
•
“Viewing Event Logs” on page 201
•
“Clearing Event Logs” on page 201
Using System Logging
System logging allows you to select the events to view by restricting the logs to the
following categories:
200
•
System — Displays events associated with system configuration
•
Application — Displays events associated with the functioning of the System Director
software
•
Security — Displays events related to security in the network
System Logging
Viewing Event Logs
You can use the System Logs window to view event logs and to clear existing logs.
To access System Logging functions:
1. Open the ISIS Management Console (see “Opening the Avid Unity ISIS Management
Console” on page 24).
2. Click the Logging icon from the Advanced area.
The Logging window opens.
3. Click the System Logs icon from the Logs area.
The Logging window opens.
Filter menu
Filter text boxes
4. Click the Select Log to view menu, and select one of the following:
-
System
-
Application
-
Security
5. Click View.
The event log displays in the Logs area.
Clearing Event Logs
You can clear the logs in any of the logging categories. This empties the log of all event
entries and resets the logging process.
201
To clear logs:
1. Open the ISIS Management Console (see “Opening the Avid Unity ISIS Management
Console” on page 24).
2. Click the Logging icon in the Advanced area.
The Logging window opens.
Filter menu
Filter text boxes
3. Select one of the following from the “Select log to view” list:
-
System
-
Application
-
Security
4. Click the Clear button.
5. Click OK.
The event log for the selected category is cleared, and logging is reset to start recording
new events.
Avid Unity ISIS Log Aggregator Tool
The Avid Unity ISIS Log Aggregator tool allows you to collect a full set of the event logs
and system statistics of a network, including active storage elements, Avid Unity ISIS switch
blades, and the System Director. You can select which information — from the network, the
System Director software, storage elements, and switches — you want to collect in the log
reports. This provides you with a system record that you can use to view error and status
messages. The logs provide detailed status information that is especially useful to Avid
Customer Support personnel for monitoring system status during prolonged operations.
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Avid Unity ISIS Log Aggregator Tool
c
Do not use the Avid Unity ISIS Log Aggregator unless instructed to do so by Avid
Customer Support. Improper use could result in system downtime or degraded
performance.
For more information on the Log Aggregator, see the following topics:
•
“Using the Avid Unity ISIS Log Aggregator Tool” on page 203
•
“Creating Aggregate Logs” on page 204
•
“Viewing Aggregate Logs” on page 206
Using the Avid Unity ISIS Log Aggregator Tool
The Log Aggregator lists all components of the media network in a tree view. You can select
events to log in two ways:
n
•
You can view events for all components in the media network by selecting all active
Avid Unity ISIS systems in the Selection area (the highest level in the tree view).
•
You can view events for any subset of components by selecting one or more entries in
the Selection area (at a level lower than the Avid Unity ISIS Systems in the tree view).
You must run the Log Aggregator from a system with network access to the entire media
network. Otherwise, the tool cannot collect logs for all systems connected to the network.
To open the Log Aggregator tool:
1. Open the ISIS Management Console (see “Opening the Avid Unity ISIS Management
Console” on page 24).
The Avid Unity ISIS Home page opens.
2. Click the ISIS Toolbox icon from the Tools area.
If any Web site security warnings open, click Yes to accept the certificate. If you are not
sure about the security requirements of your media network, see your system
administrator.
The Login dialog box opens.
3. In the text box, type your Avid Unity ISIS password, and click OK.
The Avid ISIS Toolbox dialog box opens.
4. Click Log Aggregator in the Table of Contents pane.
The Log Aggregator window opens.
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To close the Log Aggregator:
1. Click the Close button.
A dialog box opens asking you to confirm that you want to quit the ISIS Toolbox.
2. Click Yes.
Creating Aggregate Logs
To use the Log Aggregator, you must have administration privileges and be logged into a
system with access to the media network.
To create logs with the Log Aggregator tool:
1. Open the Log Aggregator tool. (For information on opening the Log Aggregator, see
“Using the Avid Unity ISIS Log Aggregator Tool” on page 203.)
2. In the Selection area, do one of the following:
t
Select all active Avid Unity ISIS systems to view events from all components in the
media network.
t
Select one or more components to view events from specific System Directors,
storage elements, and clients attached to the network.
3. Click the Configure button.
The Aggregation Options dialog box opens.
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Avid Unity ISIS Log Aggregator Tool
4. Do the following to customize the data collected in the event logs:
-
In the Common Aggregation Options area, select the types of logs or information
you want to collect.
-
In the Storage Element Aggregation Options area, select the types of statistics or
logs you want to collect.
-
In the Switch Blade Aggregation Options area, select the types of information you
want to collect.
-
In the Archive Options area, select the option if you want to create a compressed
file (aggregation_results.zip). The Target Directory box in the Log Aggregator lists
the directory where the log is saved.
-
In the Resource use area, adjust the slider to maximize the use of resources in your
system when collecting logs. The default number of threads is 10. A lower number
uses fewer system resources but requires more time to complete log aggregation; a
higher number uses more resources but completes the operation faster.
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5. Click OK to close the Aggregator Options dialog box and return to the Log Aggregator.
6. (Option) In the Target Directory area, click Browse to navigate to a directory for the
saved logs.
7. Click the Collect button.
The progress bar indicates the status of the log aggregation. The Log Aggregator
displays a Success icon (green) or a Fail icon (red) for each system and component
logged. (You can cancel the log aggregation process by clicking the Abort button.)
Viewing Aggregate Logs
The Log Aggregator saves individual logs in a log directory called
UnityISISLogs__date-time at the location indicated in the Target Directory area in the Log
Aggregator. Subdirectories include separate logs for each component in the network for
which you created logs. The Log Aggregator also creates a compressed file containing all
logs in the top-level folder (aggregator_results.zip). You can forward this compressed file to
your Avid representative if requested by Avid Customer Support.
To view saved logs:
1. Navigate to the directory where the Log Aggregator saved the collected logs.
2. Double-click the file name of the log you want to view.
Avid Unity ISIS Disk Analyzer Tool
The Avid Unity ISIS Disk Analyzer runs basic disk performance tests on your storage
elements. The tests include the following, which you can run in either Sequential or in
Random access mode:
•
Read test
•
Write test
•
Read/Write test
•
Erase test
You can also use the Disk Analyzer to collect statistics on the status of storage elements,
network use, and redistribution actions, including statistics generated by Self-Monitoring,
Analysis, and Reporting Technology (S.M.A.R.T.) and by local storage element
processes — for example, statistics on Long Command Times (LCT).
You can run the Disk Analyzer on more than one storage element at a time; however,
running the tests might degrade performance on the media network. You should not run the
Disk Analyzer unless instructed to do so by Avid Customer Support.
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Avid Unity ISIS Disk Analyzer Tool
For information on running performance tests with the Disk Analyzer, see the following
topics:
•
“Opening the Disk Analyzer Tool” on page 207
•
“Using the Disk Analyzer Tool” on page 208
Opening the Disk Analyzer Tool
To open the Disk Analyzer:
1. Open the ISIS Management Console (see “Opening the Avid Unity ISIS Management
Console” on page 24).
The Avid Unity ISIS Home page opens.
2. Click the ISIS Toolbox icon from the Tools area.
If any Web site security warnings open, click Yes to accept the certificate. If you are not
sure about the security requirements of your media network, see your system
administrator.
The Login dialog box opens.
3. In the text box, type your Avid Unity ISIS password, and click OK.
The Avid ISIS Toolbox dialog box opens.
4. Click Disk Analyzer from the Table of Contents pane.
The Disk Analyzer window opens.
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Using the Disk Analyzer Tool
To run a test on the Disk Analyzer:
1. Open the Disk Analyzer.
2. Click the Disk Analyzer menu and select one of the following:
-
Execute disk tests
-
Collect disk statistics
-
Collect network statistics
-
Collect redistribution statistics
3. In the Selection area, do one of the following:
t
Select all active Avid Unity ISIS systems to test all storage elements in the media
network.
t
Select one or more storage elements to test specific components in the network.
4. Click the Run button.
If you selected Execute disk tests, the Disk Test Options dialog box opens.
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Avid Unity ISB Connection Analyzer Tool
5. (Option) Select the appropriate options for the test you want to run.
6. Click OK to close the Disk Test Options dialog box and return to the Disk Analyzer.
Results of the test display in the Results area.
Avid Unity ISB Connection Analyzer Tool
The Avid Unity ISB Connection Analyzer provides a quick look at the connection status of
all storage elements in the media network. The Connection Analyzer displays connection
status in a grid, using the following color coding to denote the status of each storage
element:
Color
Label
Status
Green
Session Active The source storage element has a session with the target storage element.
Red
Session Failed
Orange
No Connection The target storage element is not communicating with the System
Director.
Gray
ISB Not
Responding
Communication failure — Unable to determine status — for example,
the agent is not running or there is a network problem between the
Connection Analyzer tool and the ISB
Yellow
ISB Failed
Microserver failure — Failure in the request from the agent to the ISB
for session information — for example, a failed resulting from the ISB
not running or the ISB not servicing the request before it timed out. Do
not replace the ISB without additional analysis.
The source storage element does not have a session with the target
storage element.
To open the Connection Analyzer and test the connection status of storage elements:
1. Open the ISIS Management Console (see “Opening the Avid Unity ISIS Management
Console” on page 24).
The Avid Unity ISIS Home page opens.
2. Click the ISIS Toolbox icon from the Tools area.
If any Web site security warnings open, click Yes to accept the certificate. If you are not
sure about the security requirements of your media network, see your system
administrator.
The Login dialog box opens.
3. In the text box, type your Avid Unity ISIS password, and click OK.
The Avid ISIS Toolbox dialog box opens.
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4. Click Connection Analyzer from the Table of Contents pane.
The Avid Unity ISB Connection Analyzer window opens and checks the connection
status of all storage elements in the network. The tool displays results in a color-coded
grid.
If you place your pointer over a block in the grid, a tooltip indicates to which storage
elements the status applies. This is useful when you have a more storage elements than
can be displayed in the dialog box and you need to use the scroll bars to view a specific
connection.
5. (Option) Click the “Display Horizontally” check box to display the source storage
elements along the horizontal axis.
The display updates to display the source storage elements along the horizontal axis.
6. (Option) Click the Info button to display version information.
To update the status of ISBs:
1. Click the Start button to update the status of ISBs without reloading the entire storage
element list from the System Director.
2. (Option) To stop the status update operation, do the following:
a.
Click the Stop button.
A confirmation dialog appears.
b.
Click the Yes button.
The update process stops and the main display returns to the previous result.
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Avid Unity ISIS Switch Manager Tool
Avid Unity ISIS Switch Manager Tool
The Avid Unity ISIS Switch Manager tool allows you to reset the error count for any chassis
switch (ISS or IXS).
To reset the switch error count:
1. Open the ISIS Management Console (see “Opening the Avid Unity ISIS Management
Console” on page 24).
The Avid Unity ISIS Home page opens.
2. Click the ISIS Toolbox icon from the Tools area.
If any Web site security warnings open, click Yes to accept the certificate. If you are not
sure about the security requirements of your media network, see your system
administrator.
The Login dialog box opens.
3. In the text box, type your Avid Unity ISIS password, and click OK.
The Avid ISIS Toolbox dialog box opens.
4. Click Switch Manager in the Table of Contents pane.
The Switch Manager window opens.
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5. In the Switches area, do one of the following:
t
Select Avid Unity ISIS Systems to reset error counts from all active switches in the
media network.
t
Select one or more switches to reset error counts from specific switches attached to
the network.
6. Click the Run button.
The Status area displays the results of the reset operation.
To close the Switch Manager:
1. Click the Close button.
A dialog box opens asking you to confirm that you want to quit the Switch Manager.
2. Click Yes.
Avid LDAP/Unity Account Synchronizer
LDAP (Lightweight Directory Access Protocol) is an Internet protocol that some
applications use to look up information — such as account information, user names, and
groups — from a server. The Avid LDAP/Unity Account Synchronizer allows ISIS
administrators to synchronize ISIS user accounts with existing LDAP user accounts and to
create and/or modify a large number of users and groups within the Avid Unity ISIS system.
The Account Synchronizer provides you with the following functionality:
•
Display user accounts available within a given LDAP service but not in the ISIS system,
and vice versa.
•
Add new groups and users to the ISIS system
•
Grant user memberships to groups
•
Remove user membership from a group in ISIS if user no longer belongs to that group
on the LDAP server
•
Users synchronized by the LDAP Synchronization tool will automatically be added as
“Remote” users for authentication to the LDAP server
You can use the Avid LDAP/Unity Account Synchronizer to search for groups and their
users on an LDAP server, synchronize (reconcile) users and groups accounts by adding or
removing users and/or groups from ISIS, generate a report of the account actions, and view a
history of the synchronization activity. You must first configure a connection by entering the
LDAP server’s fully qualified name, port, and user distinguished name and password for
authentication.
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Avid LDAP/Unity Account Synchronizer
n
At this time, Avid Unity ISIS currently only supports Microsoft Active Directory. ISIS might
not be compatible with other LDAP implementations.
Opening the Account Synchronizer
You can use the Avid LDAP/Unity Account Synchronizer to configure LDAP connections.
If you have not previously configured a connection, you must enter the connection name and
other information specific to the particular LDAP server.
n
All connection information is stored locally for the connecting user’s account. If you try to
connect from a different workstation and/or as another user, you will have to re-enter the
Unity ISIS and LDAP login information.
To open the Avid LDAP/Unity Account Synchronizer:
1. Open the ISIS Management Console (see “Opening the Avid Unity ISIS Management
Console” on page 24).
The Avid Unity ISIS Home page opens.
2. Click the LDAP Sync Tool icon in the Tools area.
If any Web site security warnings open, click Yes to accept the certificate. If you are not
sure about the security requirements of your media network, see your system
administrator.
The Connect to Unity Server dialog box opens.
3. Type your user name and password in the appropriate text boxes, and then click
Connect.
The Connect to LDAP Server dialog box opens.
213
4. Type the following information in the appropriate text boxes:
c
Field
Value
LDAP Server
Connection
The name of the LDAP server connection configuration. It can
be any value.
Host
The fully qualified name of the LDAP server you are
connecting to.
Port
The port number used by the LDAP server you are connecting
to. The default is 389, the default LDAP port.
Protocol Version
The version of LDAP used on the server you are connecting to.
The default is 3.
Base DN
Indicates where in the LDAP directory tree searches should
begin.
User DN
The connecting user’s LDAP Distinguished Name information.
Password
The connecting user’s LDAP password.
Contact your IT administrator to obtain your LDAP login information. Three failed
connection attempts might result in your LDAP user account being disabled.
5. Click Connect.
The LDAP Group Filter window opens.
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Avid LDAP/Unity Account Synchronizer
6. Select the groups to be synchronized.
n
Selection Type
Action
Single selection
Click on the group name.
Multiple non-contiguous
CTRL-click on each name to be selected.
Multiple contiguous
Click on the first group name, then
SHIFT-click on the last group name.
All
Press CTRL-A.
You can synchronize up to ten groups at a time. If you select more than ten groups in the
LDAP Group Filter window, an error message will appear when you click the Load Groups
button.
7. Click Load Groups.
The LDAP Sync Tool builds a list of sync actions for the selected groups, and displays
the selected groups in the main window.
Using the Account Synchronizer
You use the Account Synchronizer to search the LDAP user accounts, synchronize
(reconcile) user accounts by adding or removing users from the ISIS users list, generate a
report of the account actions, and view a history of the accounts. You can also modify the
display of the Account Synchronizer to filter out unneeded account information.
n
All LDAP reconciliation session data, such as reports and history, are stored in the local
user’s account. If you log into another workstation and/or as a different user, this
information will not be available.
215
When you first connect to the Unity and LDAP servers, the Account Synchronizer checks
the users in the selected LDAP groups against the Unity database and builds a set of actions
to reconcile the two. The main window displays the complete set of groups, using buttons
with colors and icons to indicate the reconciliation status of each group.
Icon
Meaning
The group is in the LDAP database, but not Unity. The default action is to add the
group and all users to Unity.
The group is in both LDAP and Unity, but the users are different between the two:
•
If the user is in LDAP but not Unity, the user will be added to Unity.
•
If the user is in Unity, but not in LDAP, the user will be removed from the group
in Unity.
n
The user will no longer share privileges with the group. The user will still be
able to access Unity, and membership in other local or LDAP groups is
unaffected.
The group is in both LDAP and Unity, and all users are reconciled. No action is taken
by default.
The user and/or group is in Unity, but not LDAP.
default, all users and groups in this entry will be permanently deleted.
c By
If you do not want to remove these users from the Unity database you
must manually override the default action before performing a Reconcile
action.
You can click on these buttons to view detailed information about actions to be performed on
users in each group.
n
Users imported by the LDAP Sync Tool cannot log into ISIS Unity server until it is
configured for external authentication. For more information about configuring external
authentication, see “Configuring External Authorization” on page 189.
To modify the display in the Account Synchronizer:
1. Open the Avid LDAP/Unity Account Synchronizer (see “Using the Account
Synchronizer” on page 215).
2. Click a column heading to sort the contents of the column alphabetically. Click the
heading again to reverse the sort.
3. Select a row and click the Clear Selected button to remove the row from the Group list.
Ctrl+click (Windows) or Cmd+click (Macintosh) or Shift+click to select multiple rows.
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Avid LDAP/Unity Account Synchronizer
4. Click the Clear View button to remove all rows from the Group list.
To reconcile LDAP and Unity user databases:
t
Click the Reconcile button.
The LDAP Sync Tool performs the reconciliation actions, then displays the updated
groups status in the main window.
To modify the default reconciliation actions for individual users:
1. Click the button in the Reconciliation Details column for the appropriate group.
The Descriptive name window opens and displays the user names of all members of the
group, as well as the action to be taken.
2. You can do the following:
-
n
To show all users, including those which are already reconciled, click the “Show
All” check box.
The “Show All” check box is disabled if all or no users in the group are already reconciled
(all users are shown by default).
-
To override the default action, click the check box in the “Reconciliation Action”
column to deselect it.
3. Click Close to close the window and return to the main window.
217
4. Click the Reconcile button to perform the modified reconciliation actions.
The LDAP Sync Tool performs the reconciliation actions, then displays the updated
groups status in the main window.
To update Avid Unity ISIS with additional LDAP account information:
1. Click the Search button.
The LDAP Group Filter dialog appears.
2. Select the groups to be synchronized.
n
Selection Type
Action
Single selection
Click on the group name.
Multiple non-contiguous
CTRL-click on each name to be selected.
Multiple contiguous
Click on the first group name, then
SHIFT-click on the last group name.
All
Press CTRL-A.
You can synchronize up to ten groups at a time. If you select more than ten groups in the
LDAP Group Filter window, an error message will appear when you click the Load Groups
button.
3. Click Load Groups.
The LDAP Sync Tool builds a list of sync actions for the selected groups, and displays
the selected groups in the main window.
4. (Option) To view the current reconciliation status of a group, click the button in the
Reconciliation Details column for the appropriate group.
The Descriptive name window opens and displays the user names of all members of the
group, as well as the action to be taken.
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Avid LDAP/Unity Account Synchronizer
-
n
Click the “Show All” check box to show all users, including those which are
already reconciled.
The “Show All” check box is disabled if all or no users in the group are already reconciled
(all users are shown by default).
-
To override the default action, click the check box in the “Reconciliation Action”
column to deselect it.
-
Click Close to close the window and return to the main window.
5. Select one or more groups to be synchronized
n
Selection Type
Action
Single selection
Click on the group name.
Multiple non-contiguous
CTRL-click on each name to be selected.
Multiple contiguous
Click on the first group name, then
SHIFT-click on the last group name.
All
Press CTRL-A.
You can select up to 10 groups at a time to be synchronized.
6. (Option) To view a complete list of the synchronization actions to be performed, click
Report.
7. Click the Reconcile button.
The Account Reconciliation Summary dialog box opens, displaying a complete list of
actions to be performed.
8. (Option) To override the default action, click the check box in the “Reconciliation
Action” column to deselect it.
9. Click Yes.
The LDAP Sync Tool performs the requested actions. The main window displays the
synchronization changes.
219
To refresh selected entries:
1. Select one or more groups from the main window.
Selection Type
Action
Single selection
Click on the group name.
Multiple non-contiguous
CTRL-click on each name to be selected.
Multiple contiguous
Click on the first group name, then
SHIFT-click on the last group name.
All
Press CTRL-A.
2. Click the Refresh button.
Information about the selected groups is retrieved from the LDAP server, reassessed,
and displayed in the main window.
To refresh all entries:
t
Click File > Global Refresh.
Information about all groups in the main window is retrieved from the LDAP server,
reassessed, and displayed in the main window.
To print the main window:
t
Click the Print button.
The Print dialog opens.
To view and/or print an Account Reconciliation report:
1. Select one or more groups from the main window.
2. Click Report.
The Account Reconciliation Report window opens.
3. (Option) To print the report, click the Print button.
The Print dialog opens.
4. To close the Account Reconciliation report window, click Close Window.
To view and/or print the History log:
1. Click the History button.
The History Log window opens.
2. (Option) To print the History Log, click the Print button.
The Print dialog opens.
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Avid LDAP/Unity Account Synchronizer
3. (Option) To clear the History Log, click the Clear History button.
The History Log is cleared.
4. To close the History Log window, click the Close Window button.
To exit the LDAP Sync Tool
1. Do one of the following:
t
Click File > Exit
t
Click the Close Window button in the upper right corner of the window.
A confirmation window opens.
2. Click Yes.
The application closes.
Importing LDAP Users with Incorrectly Formatted LDAP UIDs
When synchronizing users from the LDAP Synchronization Tool, the User ID (also known
as the UID) must contain characters that Unity ISIS allows for valid Usernames. The entry in
the User ID column is used as the Unity ISIS Username. If the User ID contains any
character listed in the procedure “Creating User Accounts” on page 120, the user(s) will not
be added to Unity ISIS. Additionally, the synchronization for that group will be aborted, and
any subsequent user accounts in that group will not be reconciled. In such cases, you must
do one of the following:
•
Create the user(s) in Unity ISIS with a Username that does not contain these illegal
characters, and manually add them to groups.
•
Update the user entry in the LDAP database with a UID that contains no illegal
characters, then run the LDAP Sync Tool again to reconcile the users.
Connecting and Disconnecting from the ISIS Unity and LDAP server.
The connection status icons indicate whether you are connected to the Unity and/or LDAP
servers. You can use the connect/disconnect buttons to manually connect or disconnect from
the Unity and/or LDAP server. The connect/disconnect button icons change depending on
your current connection status.
n
You will be disconnected from the Unity or LDAP servers if their respective session timeout
periods are exceeded.
221
Connected
Connection status
Disconnected
Connect/disconnect buttons
Connect to server
Disconnect from server
To connect to the LDAP server:
1. Click the “Connect to server” button next to the LDAP server connection status icon.
The Connect to LDAP Server window opens.
2. Enter your password into the Password text box and click Connect.
The following happens:
-
The LDAP Sync Tool connects to the LDAP server.
-
The Connection status icon changes to green (connected).
-
The LDAP Connect/disconnect button changes to Disconnect from server (pause
icon).
To disconnect from the LDAP server:
1. Click the “Disconnect from server” button next to the LDAP server connection status
icon.
The LDAP Sync Tool disconnects from the LDAP server, and a confirmation dialog
opens.
2. Click OK.
To connect to Unity Server:
1. Click the “Connect to server” button next to Unity server connection status icon.
The Connect to Unity Server window opens.
2. Enter your password into the Password text box if needed, and click Connect.
The following happens:
222
-
The LDAP Sync Tool connects to the Unity server.
-
The Connection status icon changes to green (connected).
-
The Unity Connect/disconnect button changes to Disconnect from server (pause
icon).
Ping/Traceroute
To disconnect from Unity server:
1. Click the “Disconnect from server” button next to the Unity server connection status
icon.
The LDAP Sync Tool disconnects from Unity server, and a confirmation dialog opens.
2. Click OK.
Ping/Traceroute
The Ping/Traceroute tools provide you with the following standard utility tests:
n
•
Ping — allows you to test the connection between a system in the media network and
the System Director
•
Traceroute — allows you to verify the path between a system in the media network and
the System Director
You must have Administrator privileges to run either of these utility tests.
To access Ping/Traceroute
1. Open the ISIS Management Console (see “Opening the Avid Unity ISIS Management
Console” on page 24).
2. Click the Diagnostics icon in the Advanced area.
The Diagnostics window opens.
3. Click the Ping/Traceroute icon in the Network area.
The Ping/Traceroute tool opens.
4. Enter the network name or IP address of the target machine in the “Target name” field.
5. Select Ping or Traceroute from the Command list.
6. Click Submit to perform the command.
The results of the command are shown in the Results area.
Installers
The Installers window lists which installers have been downloaded to the System Director,
including the version number and the qualified operating system. You can use these
installers to update the Avid Unity ISIS software on clients and hardware within the
network.
223
n
If you encounter problems with the ISIS Management Console display, you might have an
outdated version of Macromedia Flash Player installed on your system, or you might have
multiple versions installed. To uninstall any previous versions of Flash Player before
installing the current version, select the uninstall_flash_player.exe option.
For more information on installing upgrades, see the Avid Unity ISIS Setup Guide.
To access the Installers window:
1. Open the ISIS Management Console (see “Opening the Avid Unity ISIS Management
Console” on page 24).
2. Click the Installers icon in the Advanced area.
The Installers window opens.
Avid Unity ISIS Agents
You can view detailed information about all storage elements and all chassis switches
connected to the media network by using the Avid Unity ISIS Agents. The Agents run as a
Web service on the storage elements — Avid Unity ISIS Storage Blades (ISB) — and on the
chassis switches — Avid Unity ISIS Integrated Switch Blades (ISS) and Avid Unity ISIS
Expansion Switch Blades (IXS). You can access the Agents during installation and
configuration procedures by attaching a laptop to the Management port on the ISS or IXS, or
you can access them during normal system operations from the ISIS Management Console.
You can also access the Agents from the Avid Unity ISIS System Monitor tool. For more
information, see “Viewing Information in the System Monitor Tool” on page 254.
n
You must have Administrator privileges to access the Agents.
To open an Avid Unity ISIS Agent:
1. Open the ISIS Management Console (see “Opening the Avid Unity ISIS Management
Console” on page 24).
2. Select one of the following:
t
Storage Elements—View details, add, remove, upgrade, and issue commands to all
storage blades.
t
Chassis—View details, upgrade storage blades, upgrade switch blades, and remove
status for all chassis.
t
Orphaned Elements—View details and force removal of all orphaned elements.
The Storage Elements, Chassis, or Orphaned Elements tool opens.
3. Select a storage element, chassis, or orphaned element, and do one of the following:
224
Avid Unity ISIS Agents
t
Click the Details button.
t
Double-click the storage element name or the chassis name.
The Details area opens.
4. Select a storage element or a chassis switch, and do one of the following:
t
Click the Info button.
t
Double-click the storage element name or the chassis switch name.
If any Web site certification warnings open, accept the certificate. If you are not sure
about the security requirements of your media network, see your system administrator.
The Login dialog box opens in a separate browser window.
5. Type your password in the Administrator password text box, and click the Login button.
If you log in to a a storage blade agent for an unbound storage element or to a switch
blade agent, you must use the chassis stack password and not the Avid Unity ISIS
system password.
The Agent opens, with the System tab selected by default. (The following figure
illustrates the Avid ISIS Switch Blade Agent.)
For more information on the Avid Unity ISIS agent, see the following topics:
•
Understanding the Agent Interface
•
Using the Log Viewer Tool
•
System Tab
•
Statistics Tab
225
•
Logging Tab
•
Advanced Tab
Understanding the Agent Interface
The Avid Unity ISIS Agent, which you can run on the System Director or any
Ethernet-attached client, has a user interface where controls are grouped by function and are
displayed by clicking the appropriate buttons.
The following figure illustrates the Avid ISIS Switch Blade Agent with the System tab
selected.
Tabs
Command menu
Main display area
The Agent is divided into the following areas:
•
The Command menu, which contains the options used for basic management functions.
You can access different Command functions by clicking the tabs at the top of the Agent
tool. The System tab is selected by default.
•
The Main display area, which displays information about your network and allows you
to configure components.
When you access switch blade agents and submit a request for an action — for example,
when you change the level of detail for chassis logs — a message tells you that the request
was successfully or unsuccessfully submitted, and the progress of the request is reported to
the Main display area.
226
Avid Unity ISIS Agents
Progress
bar
Request pending message
Request completed message
For more information on the Agent interface, see the following topics:
•
System Tab
•
Statistics Tab
•
Tools Tab
•
Logging Tab
•
Advanced Tab
System Tab
The System tab allows you to view configuration information for storage elements and
chassis switches. The System tab lists general information about component status, version,
and usage. You can also start and stop storage elements and add or remove chassis. For
information on adding and removing network components, see the Avid Unity ISIS Setup
Guide.
You can also create, modify, and delete link aggregation configurations. Link aggregation,
sometimes called trunking, allows you to combine physical network links into a single
logical link for increased bandwidth. Link aggregation can increase the capacity and
227
availability of the communication channel between devices (both switches and clients) using
existing Ethernet technologies in such a way that two or more Ethernet connections can be
combined to increase the bandwidth capability and to create resilient and redundant links.
Link aggregation also provides load-balancing where the processing and communications
activity is distributed across several links so that no single link is overwhelmed.
c
Link aggregation is configured during setup and installation of your Avid Unity ISIS
media network. Changing the configuration can disrupt all link aggregation for your
network and degrade system performance. Do not modify configuration values unless
instructed to do so by Avid Customer Support.
Configuration values are set during installation and are displayed in the System tab. By
default, the System tab displays general status information about the storage element and
allows you to stop or to start the storage element with the Storage Element Control Panel
(see “Stopping and Starting Storage Elements” on page 231).
The Show Version Information option Displays current software version of the component.
The System tab for chassis switches allows you to view configuration, link aggregation, and
versioning information. You can use the System tab to access information on any chassis
switch (see “Viewing System Information for Individual Chassis Switches” on page 231).
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Avid Unity ISIS Agents
System Information
The following table summarizes the information available in the System tab for chassis
switches.
Menu
Option
Description
System
Overview
Displays a snapshot view of the status of switches and
information about the stacking state of the network chassis.
Configuration
Basic
Displays basic setup and configuration information about a
chassis switch.
Changing configuration IP addresses can affect network
connectivity.
The Basic option also allows you to set the date and time on a
chassis switch. This resets the date and time for all storage
elements in the chassis as well. For more information, see
“Setting Chassis Time” on page 232.
Set stack
password
Allows you to change the password for a chassis stack
(maximum of 8 characters). Changing the stack password
affects all connected storage elements and chassis in the stack.
Add/Remove
chassis
Allows you to add a chassis to or remove a chassis from the
network. For more information on adding and removing
chassis, see the Avid Unity ISIS Setup Guide.
229
Menu
Option
Description (Continued)
Reboot chassis
Allows you to reboot all storage elements and switches in a
chassis at one time.
Reset an ISB
Performs a software reset on the specified ISB. For more
information see “Resetting an ISB” on page 233.
Flush chassis
manager logs
Allows you to dump all current chassis logs to the \var\log
directory on the storage blades.
Set chassis
Allows you to set the level of detail collected in chassis logs:
manager log level
• Normal
•
More Verbose
•
Extra Verbose
The Chassis Manager — the application running on the
switch — maintains logs and periodically collects them in a
compressed file.
Normal is selected by default.
10 Gb Link
Aggregation
View current
settings
Displays the current configuration used for link aggregation,
including the link type and the chassis port map
Create new group Allows you to define a new link aggregation group.
Link aggregation is configured during setup and installation
of your Avid Unity ISIS media network. Changing the
configuration can disrupt all link aggregation for your
network and degrade system performance. Do not modify
configuration values unless instructed to do so by Avid
Customer Support.
Enable/disable
Lists the network link aggregation configurations for the
chassis and allows you to enable or disable them.
Enabling or disabling link aggregation affects all
configurations in the network.
Restart
Lists the network link aggregation configurations for the
chassis and allows you to restart them.
Restarting link aggregation stops all configurations in the
network and restarts them.
230
Delete
configuration
Allows you to delete all of the current link aggregation
configurations for your network.
Configure
Failover Policy
Allows you to enable or disable failover for all current link
aggregation configurations for your network.
Avid Unity ISIS Agents
Menu
Option
Description (Continued)
Versioning
Show Version
Information
Displays current software version of the component.
Stopping and Starting Storage Elements
You can use the Storage Element Control Panel to start and stop storage blade processes.
This can be useful if you need to restart a storage element for the purposes of
troubleshooting a problem.
c
Stopping a storage element while a client is writing to it can disrupt network
performance.
To stop or to start a storage element:
1. Open the Storage Blade Agent (see “Avid Unity ISIS Agents” on page 224).
2. Click the System tab if it is not already selected.
The System window opens.
3. In the Storage Element Control Panel, click the Stop or the Start button.
Viewing System Information for Individual Chassis Switches
When you log in to a selected ISS or IXS, you can use the System tab of the Switch Blade
Agent to access information about any switch, not just the selected one.
To view system information for a chassis switch:
1. Open the Switch Blade Agent (see “Avid Unity ISIS Agents” on page 224).
2. Click the System tab if it is not already selected.
231
The System window opens.
3. In the Management Domain area, click a switch listed in the Serial Number column.
The agent displays information for the switch in the Main display area.
Setting Chassis Time
You can set the time for all storage elements connected to your chassis switch by using the
Switch Blade Agent. You can also use a Network Time Protocol (NTP) server to establish
the time for your system. Setting chassis time synchronizes the time for all storage elements
and, in systems with multiple chassis, on all switches.
To set the time for a chassis:
1. Open the Switch Blade Agent (see “Avid Unity ISIS Agents” on page 224).
2. Click the System tab if it is not already selected.
The System window opens.
3. Click Basic in the Configuration area.
The Chassis Configuration dialog box opens.
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Avid Unity ISIS Agents
4. Do one of the following:
t
To configure your system to use NTP to synchronize storage elements with a
network reference, select Enable network time protocol, and then type the
IP address of a primary NTP server. You can also type the IP address of a secondary
NTP server.
t
To set the time for a chassis manually, type the date and time in the Date and Time
text boxes, and then select a time zone from the Time Zone menu.
5. (Option) Select “Automatically reset blades after heartbeat timeout.”
6. Click the Submit button.
Resetting an ISB
You can perform a software reset on an individual ISB that has become unresponsive. The
software reset does not affect any of the ISB’s hardware characteristics, and is therefore
useful for diagnostic purposes.
To reset an ISB:
1. Open the Switch Blade Agent (see “Avid Unity ISIS Agents” on page 224).
2. Click the System tab if it is not already selected.
The System window opens.
233
3. Click “Reset an ISB” in the Configuration area.
The Storage Blade Reset window opens.
4. Select the slot number of the ISB you wish to reset.
5. Click the Go! button.
The selected ISB is reset.
Statistics Tab
You can use the Statistics tab to view basic information about your network or network
components. The Statistics tab provides you with statistics for the local system and for the
storage element or switch.
For information on using the Statistics tab, see the following topics:
234
•
Using the Statistics Window
•
Statistics Tab Information
Avid Unity ISIS Agents
Using the Statistics Window
To access statistical information about the local component:
1. Open the Agent (see “Avid Unity ISIS Agents” on page 224).
2. Click the Statistics tab.
The Statistics window opens.
3. Select an option from the Command menu.
Statistics Tab Information
The following table describes the information available in the Statistics tab for the local
system:
Type
Heading
Description
General
System Information
Lists the basic properties of the system running the
System Director software
Memory Information
Lists statistics about system memory
Running Processes
Lists the processes currently running on the local system
Network
Lists detailed information about network
communication
235
Type
Heading
Description (Continued)
Agent
Agent Environment
Lists settings specific to the agent service
Agent Statistics
Lists start time and statistics applicable to agent
connections
Agent Configuration
Lists agent service configuration parameter values
Browser Details
Lists details about the connected browser
Agent <-> Chassis
Manager Interface (switch
blade agent only)
Lists basic version information about the
agent-to-chassis interface
The following table describes the information available in the Statistics tab for storage
elements:
Type
Description
General
Storage Element General Displays the basic properties of the storage element
Statistics
Disk
Storage Element Disk
Statistics
Displays detailed information about disk properties and
disk use
Disk
S.M.A.R.T.
Storage Element Disk
S.M.A.R.T. Statistics
Retrieves S.M.A.R.T. statistics for the storage element
Redistribution Storage Element
Redistribution Statistics
S.M.A.R.T. is an industry-standard reporting method.
Displays information about the storage element’s status
during current redistribution pass
List of Storage Elements
with Transaction Issues
Lists storage elements that are having problems with
the current redistribution pass
Performance
Storage Element
Performance Statistics
Displays information about the storage element’s
performance
Network
General Status
Displays information about the current network status
and connectivity between the storage element and the
System Director
Network Adapter
Information
Displays information about the storage element
network adapter
Local Interface Statistics Displays statistical information about the storage
network element adapters
236
Avid Unity ISIS Agents
Type
Description (Continued)
Datagram
Reception/Transmission
Displays information about the storage element UDP
network statistics
Top 16 IP Addresses in
Receive Error (Last 30
Minutes)
Lists the storage elements and clients that have been the
source of UDP transmission errors. These listings will
appear as hyperlinked IP addresses. Clicking storage
element links will open the target storage element
agent.
Session Status
Displays the general status of the current session
The following table describes the information available in the Statistics tab for switches:
Type
Local System
Port Status
Port Errors:
Description
•
General
•
Network
•
Agent
•
View by chip
•
View by function
•
View by chip
•
View by function
•
Reset all error counts
Displays detailed information about the chassis,
including its components, the status of each part of the
switch, and stacking information
Displays information about port status grouped either
by chip (matching the physical location of the port on
the switch) or by function (for example, stacking ports
or external client ports)
Lists port errors grouped either by chip (matching the
physical location of the port on the switch) or by
function (for example, stacking ports or external client
ports); also allows you to clear all error counts
Tools Tab
The Tools tab provides you with network tools and component utilities that generate basic
information on network functioning and low-level information on storage elements and
switches. These tools are used primarily by Avid Customer Support to diagnose problems
with components of the media network.
The Tools tab for storage elements provides access to the Console Viewer. For information
on the Console Viewer, see “Using the Log Viewer Tool” on page 238.
For more information, see the following topics:
•
“Agent Tools” on page 238
•
“Using the Log Viewer Tool” on page 238
237
Agent Tools
The following table describes the tools available on the Tools tab for both storage elements
and switches:
Tool
General Tools:
Blade Tools
Storage Element
Tools (Storage
Element Agent
only)
Description
•
ping
•
traceroute
•
df
•
i2cio
•
istate
•
ivers
•
route show
Console viewer
Allow you to test the connections between components in
the media network, to verify the path between
components, and to run the Linux df command
Allow you to run low-level tests to generate data to
identify problems with components in the media network
From the storage element Agent, allows you to access the
Log Viewer tool (for information on the Log Viewer tool,
see “Using the Log Viewer Tool” on page 238)
Using the Log Viewer Tool
This tab allows you to access the storage blade Log Viewer tool. The Log Viewer tool
displays event information about storage elements. You cannot save the information
displayed in the Log Viewer tool, but you can copy it to a word processing application, such
as Notepad. You can also save event logs displayed in the Logging tab (see “Saving Logs”
on page 242). The information is used primarily by Avid Customer Support personnel to
help analyze problems with storage elements.
n
The Log Viewer tool is available on the storage element Agent only.
To monitor event information about storage elements:
1. Open the Avid Unity ISIS Storage Blade Agent (see “Avid Unity ISIS Agents” on page
224).
2. Click the Tools tab, and then select Storage Element Tools > Console viewer.
If any Web site security warnings open, click Yes to accept the certificate. If you are not
sure about the security requirements of your media network, see your system
administrator.
The Log Viewer tool opens.
238
Avid Unity ISIS Agents
3. Select an option as described in the following table:
Option
Description
Continue
Resumes monitoring storage element events
Pause
Stops monitoring storage element events
Clear
Clears all event data from the Console View tool
Resync
Restores previously-cleared event data to the Console View tool
Autoscroll
Scrolls the display to the bottom of the page
Refresh Rate (sec)
Sets the rate at which the Console View tool refreshes event data
Logging Tab
The Logging tab provides a complete view of the logs of active storage elements and
switches. The logs provide you with a system snapshot that you can use to view error and
status messages. The logs provide detailed status information that is especially useful to
Avid Customer Support personnel for monitoring system status during prolonged
operations.
For more information on the Logging tab, see the following topics:
•
Using Agent Logging
•
Viewing Agent Event Logs
•
Clearing Agent Event Logs
239
Using Agent Logging
You can use the Logging tab to view event logs and to clear existing logs.The Logging tab
contains two sections:
•
n
Options area: the left area allows you to select specific logging options to display and to
perform administrative tasks relating to the agent logs.
The Kernel Ring Buffer displays logs maintained by the Linux kernel. These logs are used by
Avid Customer Support.
•
Logs area: the right area displays different types of events and information from the
network component.
To access Agent Logging functions:
1. Open the Agent. (For information on opening the Agent, see “Avid Unity ISIS Agents”
on page 224.)
2. Click the Logging tab.
The Logging window opens.
Logs panel
Options
panel
240
Avid Unity ISIS Agents
Viewing Agent Event Logs
To view event logs:
1. Open the Agent. (For information on opening the Agent, see “Avid Unity ISIS Agents”
on page 224.)
2. Click the Logging tab.
The Logging window opens.
3. In the Entries to view text box, type the number of events to display. The default is 100.
If you want to view all events, type “0” (zero) in the Entries to view text box.
4. Select a log from the “Log to view” list.
5. Click View.
The event log displays in the Logs area.
Clearing Agent Event Logs
You can clear the logs in any of the logging categories. This empties the log of all event
entries and resets the logging process.
To clear logs:
1. Open the Agent. (For information on opening the Agent, see “Avid Unity ISIS Agents”
on page 224.)
2. Click the Logging tab.
The Logging window opens.
3. Select a log from the “Log to clear” list.
4. Click the Clear button.
241
5. Click OK.
The event log is cleared, and logging is reset to start recording new events.
Disabling Logging
You can use the Logging window to start and stop the logging function of any storage
element. Disabling logging for a storage element does not affect system logging functions.
To stop the logging function:
t
Select “Disable logging” from the Storage Element area.
To start the logging function:
t
Select “Enable logging” from the Storage Element area.
Saving Logs
To save the log displayed in the Logs area, do one of the following:
t
Select “Dump current log” from the Storage Element area.
t
Select “Dump all peer logs” from the Storage Element area.
The current log or all peer logs are saved, and the Logging window displays a list of
saved logs.
Viewing and Deleting Saved Logs
To view a saved log:
1. Select “View available logs” from the Storage Element area.
The Logs area displays a list of all available logs.
242
Avid Unity ISIS Agents
2. Locate the log you want to view, and click Download.
The Agent tool downloads the log to the specified directory on your local system.
n
Depending on your browser configuration, the log file might display in the browser window
automatically.
3. Open the log file in a text editor (for example, in Notepad).
To delete a saved log:
1. Select Storage Element > View available logs.
The Logs area displays a list of all available logs.
2. Locate the log you want to delete, and click Delete.
A confirmation dialog box appears.
3. Click OK.
The log is deleted from the agent system.
Advanced Tab
The Advanced tab contains configuration utilities, installation logs, and diagnostic tools
used by Avid Customer Support personnel used to troubleshoot problems with the media
network. You can also use the Advanced tab to set the integrated switches back to the factory
defaults. This might be necessary to reset the IP addresses of system components if your
Avid Unity ISIS system experiences network communication problems.
c
Use of the tools in the Advanced tab can result in degraded system performance or loss
of data. The tools should be used by Avid Customer Support personnel or under Avid
Customer Support direction.
243
For more information on using some of the tools in the Advanced tab, see the following
topics:
•
“Switch Infrastructure Diagnostics” on page 244
•
“Resetting an Avid ISIS Engine to Factory Defaults” on page 248
Switch Infrastructure Diagnostics
Avid Unity ISIS supports system level diagnostics for every Avid Unity ISIS switch from
one location. The diagnostics organize results and provides a report of problems with the
switch.
The Switch Diagnostics test does not fix diagnosed problems; instead, it looks for problems
and provides clues as to the root cause. There are circumstances where the diagnostics can
point to what the problem might be, where the problem is located, or how to address the
problem. There are also error cases where the diagnostics cannot determine the cause of the
problem, and the test only reports relevant data for further analysis.
The diagnostic tests are organized into separate groupings. Each group investigates the
switch in different ways to look for possible problems. If you are unsure if you have a
problem or where a problem is, select all the test groups to get a more complete picture of
the system's health. Each test exists in only one group. The following list describes how the
tests are arranged within the groups.
Test Group
Tests
Description
Stacking
•
Stack MAC Addresses
•
State Machine
•
Stack Serial Numbers
•
Module Assignment
The Stacking test group looks for symptoms that
might indicate a problem with switch stack health. Run
this group of tests if you think a switch is not properly
stacked, or if you are having trouble with traffic flow
on a particular switch.
•
Collision
•
Link Aggregation
Configuration
Performance
•
Counters
244
•
This group of tests verifies that link aggregation is
configured and operating correctly. Performance on
ISIS might suffer if link aggregation is not behaving as
Link Aggregation Load
expected.
Balancing
Counters and Registers
The Counters test group checks various statistical
counters and register information on the switch. You
can find statistical information here for issues such as
dropped, discarded, blocked or corrupted packets.
Also, registers can indicate various types of error
status.
Avid Unity ISIS Agents
Test Group
Tests
Description (Continued)
Connectivity
•
Default Gateway
•
Ping ISBs
The Connectivity test group performs tests to pinpoint
any vital nodes that might be unreachable.
•
Ping Stack
•
Intermittent Link
•
Link Status
•
Port Speeds
•
Port Link Information
•
Unicast Bitmaps
These tests provide supplemental information for
review by Avid personnel.
Installation Errors
This group of tests check that the switch has all the
necessary processes running, and that the previous
install completed successfully
Hardware
Advanced
Environment •
•
Processes
The Hardware test group looks for symptoms of
hardware problems on ISIS switch links such as
incorrect port speed, intermittent link, and link status.
Switch Diagnostics Results
You should keep in mind the following when using the Switch Infrastructure Diagnostics:
•
Once the diagnostics have run on the selected tests, you can use the Switch Diagnostic
Help link located in the upper right corner of the Reported Result window to read what
each test performs and what possible solutions might be appropriate to any failed tests
(see “Running Switch Infrastructure Diagnostics” on page 246).
•
Brief instructions are displayed at the bottom of each display. Other statistic information
is usually listed in table format after the results are available.
•
After selecting the type of test to perform, you can then select a column in the display to
select a particular test on a group of components or select a row to run all tests on just
one component.
•
The results are displayed in these colors:
Green
Passed
Yellow
Warning. There is not enough information to confirm that the switch is in an error
state; however, the test diagnostics has flagged a situation that might need attention.
Double-click the warning text to display a list of possible reasons for the warning.
For example, if a storage blade is pulled out, the ping test provides a warning result to
inform you that the ping test failed. But the storage blade might have been
intentionally pulled out, so it is an unknown condition and not a failure condition.
245
Red
Failed. Double-click the failed text to display a list of possible reasons for the failure.
Black (Not
Run)
This test was not selected to be performed.
Running Switch Infrastructure Diagnostics
The diagnostics should not be used during a critical time in your production. Some tests
burden system bandwidth and resources.
To access Switch Infrastructure Diagnostics:
1. In the Avid ISIS Switch Blade Agent, click the Advanced tab, and then select Switch
Infrastructure Diagnostics from the Command menu.
The Run Switch Diagnostics dialog box opens.
2. Select the tests you want to perform.
3. In the Select network section, select the VLAN subnet(s) you want to test:
-
Left
-
Right
-
Both
4. Click the Select chassis menu, and do one of the following:
246
t
Select a chassis on which to run the diagnostics.
t
Select All to run the diagnostics on all chassis.
Avid Unity ISIS Agents
5. Click Run diagnostics.
A progress bar appears as the diagnostics run. When the results are available, they are
displayed in results window in table format. Each component is displayed in a separate
row.
6. Click Switch Diagnostics Results Summary Page.
The Switch Diagnostics Results Summary window opens.
7. When the Results Summary page is displayed, do one or more of the following:
-
Click a column header to display detailed results for the selected group on all
switches.
-
Click a switch to display detailed results for all groups on the selected switch.
-
Return to the Reported Results/System Overview Page.
247
-
View the Raw diagnostic output.
-
Download the result files to the local system.
Detailed results provide other display options. Each window includes instructions
on how to view your results. For additional information, see the Switch Diagnostic
Help link in the upper right corner of the window.
Resetting an Avid ISIS Engine to Factory Defaults
You can set the integrated switches back to the factory defaults. Resetting your
configuration, including resetting the IP addresses of system components if your Avid Unity
ISIS system, can help correct some network communication problems.
c
Resetting switch configuration can lead to failed connectivity in your ISIS system and
degrade performance. You should only reset your system if directed to by Avid
Customer Support personnel or under Avid Customer Support direction.
To reset an Avid Unity ISIS engine to its factory defaults:
1. Open the Switch Blade Agent for the engine you want to reset. (For information on
opening the Agent, see “Avid Unity ISIS Agents” on page 224.)
The Avid ISIS Integrated Ethernet Switch Blade Agent opens.
2. Click the Advanced tab.
The Advanced window opens.
3. Select “Reset to factory defaults” from the Switch Blade area.
A confirmation dialog box opens.
4. Type the Administrator password for your Avid Unity ISIS system, and click Confirm
reset.
The chassis switch configuration is reset to its factory defaults.
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Agent Configuration Tools
Agent Configuration Tools
The Avid Unity ISIS Management Console includes several tools for viewing the System
Agent statistics and configuration information, and for configuring advanced options. These
tools should not be used unless under the advice and supervision of Avid support personnel.
•
Agent Information is used to view environment, statistics, configuration, and browser
details.
•
Agent Options is used to modify Agent configuration options.
•
Agent Trace Setup is used to configure Agent trace settings for connections, HTTP
requests, SSL callbacks, and threads.
249
250
C Avid Unity ISIS System Monitor Tool
This appendix describes the data available in the Avid Unity ISIS System Monitor tool. For
detailed information about the tool, see the following topics:
•
Using the Avid Unity ISIS System Monitor Tool
•
Viewing Information in the System Monitor Tool
Using the Avid Unity ISIS System Monitor Tool
The Avid Unity ISIS System Monitor tool provides detailed monitoring of all hardware
components in the Avid Unity ISIS media network. The System Monitor tool displays
overview information about the network hardware as a graphical representation of the
current configuration, so you can view the components remotely to assess their functional
status.
The System Monitor tool provides various views of the components in the media network
and polls the System Director at timed intervals to update network data. On the left is the
Navigation panel, which provides a tree view of the media network. On the right is the
System panel, which presents system hardware components in a graphical display. You can
view the network hardware at several levels: system, racks, chassis, or blades. At each level,
the tool displays indicators of the health of the component, usually as a graphical
representation of the actual LED state viewed on the component.
The System Monitor tool also provides information about the physical location of each
component. For example, the tool shows the chassis ID of each blade so that it can indicate
the location of a malfunctioning blade within a chassis. The System Monitor tool does not
track how racks or chassis are actually organized, but you can input site-specific data so that
the tool can represent groupings of components in a way that makes sense in relation to how
a specific media network is organized.
Accessing the Avid Unity ISIS System Monitor Tool
To open the System Monitor tool:
1. Open the ISIS Management Console (see “Opening the Avid Unity ISIS Management
Console” on page 24).
2. Click the Monitoring Tool icon from the Tools area.
3. If any security warnings open, click Yes to accept the certificate. If you are not sure
about the security requirements of your media network, see your system administrator.
The Avid Unity ISIS System Monitor tool opens.
Configuring the System Monitor Tool
You can set up the System Monitor tool to reflect the configuration of your media network.
You can add information on racks, chassis, servers, or any other components in your
network.
To configure the System Monitor tool:
1. Open the System Monitor tool. (For information on opening the System Monitor tool,
see “Accessing the Avid Unity ISIS System Monitor Tool” on page 251.)
2. Click the Configure button.
The Configuration dialog box opens.
252
Using the Avid Unity ISIS System Monitor Tool
3. Click the Create New Rack button.
The New Rack dialog box opens.
4. Type a rack name, and click OK.
The new rack is added to your configuration and displays in the Racks list in the
Configuration dialog box.
5. Click the Add Chassis button.
The Available Chassis dialog box opens.
6. Click the chassis you want to add to the rack. Ctrl+click (Windows) or Cmd+click
(Macintosh) to select multiple chassis.
7. Click OK.
The chassis is added to your configuration and displays in the Chassis list in the
Configuration dialog box.
8. (Option) Repeat steps 3 through 8 to add additional racks.
9. Click the “Save Configuration” button to save your configuration.
The configuration is saved and the dialog box closes.
253
Viewing Information in the System Monitor Tool
Once you have configured the System Monitor tool for your media network, you can use the
tool’s graphical interface to view the status of your hardware components and retrieve
information about its operation.
You can access the Avid Unity ISIS Agents and view more information about storage
elements and chassis switches by right-clicking the component in the System Monitor tool
and selecting the appropriate IP address. For information on the Avid Unity ISIS Agents, see
“Avid Unity ISIS Agents” on page 224.
To view information about the components of your media network:
1. Open the System Monitor tool (see “Accessing the Avid Unity ISIS System Monitor
Tool” on page 251).
2. Do one of the following to select the rack whose components you want to monitor:
t
In the Tree View pane, click the appropriate Rack element.
t
Click the appropriate Rack element in the graphical Rack pane.
The System Monitor tool displays a graphical representation of the rack element.
View buttons
Tree view
pane
a
View type buttons
b
Rotate Rack View Button
a Virtual Monitors
tab
b Rack tab
Storage
Element
Chassis
Status
Details
legend
254
Viewing Information in the System Monitor Tool
3. (Option) To view the other panel of the rack (either front or back), do one of the
following:
t
Click the Rotate Rack View button to view the back panel of the rack.
t
Right-click a component, and select Rotate Rack View.
The System Monitor tool displays the other panel of the selected rack. You can use the
Rotate Rack View button to switch between back and front views.
Chassis
4. Move the mouse pointer over a component to view information about its status and
performance.
A tool tip window opens.
255
5. Use the following buttons to adjust your view of all components in the rack:
Symbol
Name
Description
Zoom Out / Zoom In
Zooms in or out on the rack components view.
Set Scaling Direction
Select whether the view scales vertically or horizontally
when the window is resized. Toggles between horizontal
and vertical
Reset Window Size
Resets the window to the default dimensions.
Refresh
Updates the rack component view.
For more information on the System Monitor, see the following topics:
•
Understanding the System Monitor Display
•
Modifying the System Monitor Configuration
Displaying Rack Configurations in Separate Windows
You can detach any rack tab so you can view it in a separate window. This allows you to
keep a specific rack configuration visible while you configure other racks. You can also set
the detached display to keep it on top of any active window on your desktop.
Maximize button
To detach a rack tab:
t
Click the Maximize button on the rack tab you want to display in a separate window.
Understanding the System Monitor Display
The System Monitor tool allows you to select different views to see specific information
about the network or about an individual component. For information on System Monitor
views, see the following topics:
•
256
Using General View
Viewing Information in the System Monitor Tool
•
Using Status Details View
•
Using Blade Identification View
•
Using Status Details View
•
Using IP Addresses View
•
Using Temperatures View
•
Using Upgrades View
Using General View
General View displays each of the storage elements, chassis switches, and power supplies in
your configuration. Elements flash gray if there is no communication between the System
Director and a rack — for instance, if an Avid Unity ISIS storage blade (ISB) is rebooting.
Elements currently experiencing a failure appear grayed out. The System Monitor tool
displays a Component Missing icon for any empty storage element, chassis switch, or power
supply slot that is empty.
Component Missing icon
In addition, the System Monitor displays the following symbols to indicate problems with
the storage elements.
Symbol
Name
Description
Upgrade
Indicates the element is currently undergoing a software
upgrade. For more information on upgrade status, see
“Using Upgrades View” on page 261.
Warning
Indicates the element has returned a warning message —
for example, the storage element might be rectifying or
redistributing files.
Error
Indicates the element has experienced a failure — for
example, a disk failure.
Info
Indicates one or more information messages are available
for the element.
257
To see the System view:
1. Open the System Monitor tool (see “Accessing the Avid Unity ISIS System Monitor
Tool” on page 251).
2. Click the System View button.
Using Status Details View
In Status Details view, you can view comprehensive status details of each component in your
configuration. Status indicators appear if status information is currently associated with a
component. For a description of status indicators, see “Status Indicators” on page 258.
If no status information is associated with a component, the component appears green in
Status Details view.
Status
indicators
To see the Status Details view:
t
Click the Status Details View button.
Status Indicators
The Status Details view displays the following status information. You can toggle between
front and back views to see the status of storage elements, switches, and power supplies.
n
258
Not all status indicators are available for each component.
Viewing Information in the System Monitor Tool
Status Details Information
Icon
Description (storage elements)
Description (switch)
Description (power supply)
Connection error
Version mismatch
Version mismatch
Installing in progress
Installing in progress
Redistributing in progress
Rectifying files
Repairing mirrors
Disk failure
Stack error
Diagnostic mode
Network degraded
Trunking error
Disk degraded
Chassis error
Memory error
No power
Redistribution information available
Element offline
Link warning
Using the Status Details Legend
You can access a summary of the status indicators displayed in Status Details view by using
the Legend button. The Status Details legend lists all status indicators currently associated
with the components in your system. If no status information is available, the Legend button
is not active.
To access the Status Details legend, do the following:
t
Click the Legend button.
259
The Status Details legend displays a summary of the status indicators associated with
your system.
Using Chassis Identification View
In Chassis Identification view, you can view the names of each chassis in your configuration.
To see the Chassis Identification view:
t
Click the Chassis ID View button.
Using Blade Identification View
In Blade Identification view, you can view the names of each storage element in your
configuration.
To see the Blade Identification view:
t
Click the Blades ID View button.
Using IP Addresses View
In IP Addresses view, you can view the IP addresses of each storage element in your
configuration.
To see the IP Addresses view:
t
Click the IP Addresses View button.
Using Temperatures View
In Temperatures view, you can view the temperature status of each storage element in your
configuration. Temperatures view lists the temperature of each storage element, as well as a
color-coded marker to indicate its status:
260
•
Green (Normal): the temperature of the storage element is under 60°C (140°F).
•
Yellow (Warning): the temperature of the storage element is between 60° – 70°C
(140° – 158°F).
Viewing Information in the System Monitor Tool
•
Red (Critical): the temperature of the storage element exceeds 70°C (158°F).
To see Temperatures view:
t
Click the Temperatures View button.
Using Upgrades View
In Upgrades view, you can view the upgrade status of each element in your configuration.
Upgrades view lists each storage element with a color-coded marker to indicate whether or
not it is being upgraded:
•
Green: no upgrade is being installed.
•
Blue: an upgrade is in progress.
•
Orange: the upgrade installation failed.
•
Yellow: the upgrade is waiting for components to complete installation before restarting
Upgrades view also highlights any mismatch between the version number of a component
and the rest of the components in the chassis. If a component was not upgraded when the rest
of the components in the chassis were upgraded, Upgrades view marks the component with
a yellow Version Mismatch indicator with red text.
Version Mismatch Indicator
To see Upgrades view:
t
Click the Upgrades View button.
Modifying the System Monitor Configuration
You can change the information displayed in the System Monitor by modifying or
rearranging the storage elements.
To rearrange the placement of a chassis displayed in the Rack tab:
1. Click to select the chassis you want to move.
A yellow frame highlights the active chassis.
2. Drag and drop the chassis to a new location in the System Monitor window. A red
insertion line appears when the chassis is moved to an appropriate position.
261
Active chassis
Red insertion
line
To add a chassis to a rack:
1. Click the Configure button.
The Configuration dialog box opens.
2. In the Racks column, select the rack you want to modify.
3. Click the Add Chassis button.
The Available Chassis dialog box opens.
4. Select a chassis, and click OK.
5. Click the Close button in the title bar.
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Viewing Information in the System Monitor Tool
To remove a chassis from a rack:
1. Click the Configure button.
The Configuration dialog box opens.
2. In the Racks column, select the rack you want to modify.
3. In the Chassis column, select the chassis you want to remove.
4. Click the Remove Chassis button.
The chassis is removed from the Chassis list.
5. Click the Close button in the title bar.
To delete a rack:
1. Click the Configure button.
The Configuration dialog box opens.
2. In the Racks column, click the rack you want to delete.
3. Click the Delete button.
The rack is deleted from the Racks list.
4. Click the Close button in the title bar.
Saving the System Monitor Configuration
You must save your configuration before closing the System Monitor. Otherwise, the tool
can not save your changes.
To save the configuration:
t
Click the Save Configuration button.
263
264
D Avid Unity ISIS E-mail Notification List
The following table lists the events logged by the System Director Service and related
components. A brief description of what the error means is also provided. This list does not
include the administrator server service.
Subcode
Severity
Message
ISIS General
Information
[operation] completed for [name]
ISIS General
Information
[operation] started for [name]
ISIS General
Information
Administrator password reset was requested by administrative
command
ISIS General
Information
ISIS chassis SN [serial_number] : Power supply [number] DC
OKAY
ISIS General
Information
ISIS chassis SN [serial_number] : Power supply [number] present
ISIS General
Information
Storage Element remove completed
ISIS General
Warning
[operation] suspended for [name]
ISIS General
Warning
[workspace] has reached the config depth warning threshold
ISIS General
Warning
Canceling delete workspace [workspace]
ISIS General
Warning
Client [client] is being forced to disconnect by an administrative
command
ISIS General
Warning
Deleting workspace [workspace]
ISIS General
Warning
Workspace [workspace] free space at or below warning threshold
ISIS General
Error
[operation] completed in error for [name]
ISIS General
Error
[workspace] has reached the config depth critical threshold
ISIS General
Error
[workspace] scheduled for full rebuild. Depth is %d
ISIS General
Error
Avid Unity ISIS dongle version is incorrect. Clients may not be
allowed to connect.
266
Subcode
Severity
Message (Continued)
ISIS General
Error
Avid Unity ISIS dongle was not found. Clients may not be
allowed to connect.
ISIS General
Error
ISIS chassis SN %s : Power supply [number] DC not OKAY
ISIS General
Error
ISIS chassis SN %s : Power supply [number] not present
ISIS General
Error
Removing failed Storage Element [operation], unit < [location],
[location] >, sn [serial_number] chassis [number], slot [number]
ISIS General
Error
SE [operation] failed to complete [operation]
ISIS General
Error
Storage Element remove did not complete, status [number]
ISIS General
Error
Workspace [workspace] free space at or below critical threshold
ISIS General
Error
Workspace [workspace] is full
ISIS General
Success
Install File System Successful, Meta Data is [number] MB
Server Control
Information
Avid System Director (Version [version_number]) has
successfully started
Server Control
Information
Avid Unity ISIS System Director service stopped.
Server Control
Information
Interactive Start of System Director
Server Control
Information
System Director service can not be started (err = [error_number])
Server Control
Error
Server will not start with an incorrect time setting.
Server Control
Error
System Director service can not be started (err = [error_number])
Server Control
Error
System Director shutdown because of missing dongle
Server Control
Error
There is a problem saving metadata. Shutting down.
Storage Blade
General
Information
Storage Element %s, unit <%d,%d>, SN %s, chassis %s, slot %d:
Disk no longer full"
Storage Blade
General
Information
Storage Element [name], unit <[location],[location]>, SN
[serial_number], chassis [number], slot [number]: Disk
performance no longer degraded
Storage Blade
General
Information
Storage Element [name], unit <[location],[location]>, SN
[serial_number], chassis [number], slot [number]: Network no
longer degraded
Storage Blade
General
Information
Storage Element [name], unit <[location],[location]>, SN
[serial_number], chassis [number], slot [number]: Reconnected
Subcode
Severity
Message (Continued)
Storage Blade
General
Information
Storage Element [name], unit <[location],[location]>, SN
[serial_number], chassis [number], slot [number]: Repairing
mirrors completed
Storage Blade
General
Information
Storage Element [name], unit <[location],[location]>, SN
[serial_number], chassis [number], slot [number]: Temp normal
Storage Blade
General
Warning
Can not add [operation] : microserver has incompatible version
Storage Blade
General
Warning
"Server [operation], SN [serial_number], chassis [number], slot
[number]: Send unbind because not current member"
Storage Blade
General
Warning
Storage Element [name], unit <[location],[location]>, SN
[serial_number], chassis [number], slot [number]: Disks under
test
Storage Blade
General
Warning
Storage Element [name], unit <[location],[location]>, SN
[serial_number], chassis [number], slot [number]: No connection
Storage Blade
General
Error
Storage Element [name], unit <[location],[location]>, SN
[serial_number], chassis [number], slot [number]: Disk full
Storage Blade
General
Error
Storage Element [name], unit <[location],[location]>, SN
[serial_number], chassis [number], slot [number]: Disk
performance degraded
Storage Blade
General
Error
Storage Element [name], unit <[location],[location]>, SN
[serial_number], chassis [number], slot [number]: Disks failed
Storage Blade
General
Error
Storage Element [name], unit <[location],[location]>, SN
[serial_number], chassis [number], slot [number]: Memory error
Storage Blade
General
Error
Storage Element [name], unit <[location],[location]>, SN
[serial_number], chassis [number], slot [number]: Metadata
errors
Storage Blade
General
Error
Storage Element [name], unit <[location],[location]>, SN
[serial_number], chassis [number], slot [number]: Network
degraded
Storage Blade
General
Error
Storage Element [name], unit <[location],[location]>, SN
[serial_number], chassis [number], slot [number]: Repairing
mirrors
Storage Blade
General
Error
Storage Element [name], unit <[location],[location]>, SN
[serial_number], chassis [number], slot [number]: Temp critical
267
268
Subcode
Severity
Message (Continued)
Storage Blade
General
Error
Storage Element [name], unit <[location],[location]>, SN
[serial_number], chassis [number], slot [number]: Temp warning
Switch Blade
General
Information
ISIS chassis SN [serial_number]: Status reported from switch in
slot [number]
Switch Blade
General
Information
ISIS chassis SN [serial_number], Switch slot [number]: Temp
normal"
Switch Blade
General
Error
ISIS chassis SN [serial_number], Switch slot [number]: Chassis
alert"
Switch Blade
General
Error
ISIS chassis SN [serial_number], Switch slot [number]: Driver
compatibility alert"
Switch Blade
General
Error
ISIS chassis SN [serial_number], Switch slot [number]: Link
alert, HiG or 10Gig"
Switch Blade
General
Error
ISIS chassis SN [serial_number], Switch slot [number]: Memory
(ECC) alert "
Switch Blade
General
Error
ISIS chassis SN [serial_number], Switch slot [number]: No status
reported"
Switch Blade
General
Error
ISIS chassis SN [serial_number], Switch slot [number]: Security
disabled alert"
Switch Blade
General
Error
ISIS chassis SN [serial_number], Switch slot [number]: Stacking
alert"
Switch Blade
General
Error
ISIS chassis SN [serial_number], Switch slot [number]: Temp
critical"
Switch Blade
General
Error
ISIS chassis SN [serial_number], Switch slot [number]: Temp
warning"
Switch Blade
General
Error
ISIS chassis SN [serial_number], Switch slot [number]: Trunking
alert"
Switch Blade
General
Error
ISIS chassis SN [serial_number], Switch slot [number]:
Unspecified alert"
System Director Information
Can not locate valid metadata to load
System Director Information
Could not find an interface with IP address [IP_address]
System Director Information
Export complete
System Director Information
Export did not complete
Subcode
Severity
Message (Continued)
System Director Information
Export started
System Director Information
Failover IP address [IP_address] is not configured or enabled
System Director Information
Loading metadata from [file_name]
System Director Information
Memory size changed. File system can be reconfigured
System Director Information
Metadata conversion earlier than BASE_VERSION_V28 not
supported
System Director Information
Metadata conversion from metadata version [number] not
supported
System Director Information
Metadata converter generated new export file
System Director Information
Metadata upgrade completed.
System Director Information
MetaUpgrade: Starting [name] metadata converter
System Director Information
MetaUpgrade: Validated PartitionDump.bin file
System Director Information
Offline Canceled
System Director Information
Partition does not fit into server configured memory. Available
memory is too small.
System Director Information
Reconfiguring because of install file system request
System Director Information
Remote System Director is already active - enabling
synchronization
System Director Information
Saved %s to %s
System Director Information
Server start is scheduled in non-redundant configuration
System Director Information
Started IP address [IP_address] on interface [number]
System Director Information
System Director was requested to force clients to log out
System Director Information
The metadata server is not in agreement - disregarding
System Director Information
The other server has more recent metadata - enabling
synchronization
System Director Information
This server became the active System Director because it had the
same version as the other server.
System Director Information
This server became the primary System Director because it was the
most recent metadata.
269
Subcode
270
Severity
Message (Continued)
System Director Information
This server became the primary System Director because other
system is new standby.
System Director Information
This server became the primary System Director due to a failover
event.
System Director Information
This server is ready to become the primary System Director
because it was the last active server.
System Director Information
This server now the active System Director.
System Director Information
Unable to start failover IP address [IP_address]
System Director Information
Unable to start IP address [interface_number] :[IP_address]
System Director Information
Unmount Partition
System Director Information
Updated tiebreaker IP address [interface_number] :[IP_address]
System Director Information
validateFS(): warning, fix made to allocated byte counts"
System Director Information
validateFS(): warning, fix made to byte counts"
System Director Warning
Failed to setup a MetaData save operation for [name]
System Director Warning
Metadata create failed
System Director Warning
"Metadata create wait failed, status = [number], state = [number]
System Director Warning
Metadata is being deleted by user instruction
System Director Warning
Metadata load failed
System Director Warning
Metadata load wait failed, status = [number], state = [number]
System Director Warning
Metadata load wait failed, status = [number], state = [number]
System Director Warning
No export file to save. Metadata upgrade will continue.
System Director Warning
Start metadata create failed status = [number]
System Director Warning
Start metadata load failed
System Director Warning
System director start server failed, status = [number]
System Director Warning
System director startup wait failed, status = [number], state =
[number]
System Director Warning
Unable to clear previous tiebreaker IP address: fstatus [number]
System Director Warning
Unable to update tiebreaker IP address: fstatus [number]
Subcode
Severity
Message (Continued)
System Director Error
*******THE INSTALL FILESYSTEM FAILED ******* fs error
[number]
System Director Error
Assert Error from %s line %d, %s"
System Director Error
checkForMetaDataSave() saving to a file is taking too long
complete
System Director Error
checkForMetaDataSave() sending to standby server is taking too
long to complete
System Director Error
CSMetaDataSendDone - the checksum engine may be stuck
System Director Error
Dismount failed. Partition did not validate
System Director Error
Export file not saved. Metadata upgrade will not continue.
System Director Error
Failed to allocate memory error = [number]
System Director Error
Failed to create a unique id
System Director Error
Failed to create root Storage Element set
System Director Error
Failed to save %s to %s
System Director Error
Failed to update metadata on [name]
System Director Error
FSrespond failed. Status is: [number]
System Director Error
Going to fail Install File System, Memory Needed [number], Avail
[number]
System Director Error
Import pass 2: could not reconstruct from the import file
System Director Error
Local drive does not contain enough free space for meta data file
System Director Error
Local drive does not contain enough free space for meta data files
System Director Error
Meta data is corrupted
System Director Error
Metadata converter failed to generate export file
System Director Error
Metadata copy seems out of date so this system will not become
active.
System Director Error
Metadata import failed - file mgr exiting - call AVID support
System Director Error
Metadata upgrade starting.
System Director Error
MetaUpgrade: Error obtaining metadata converter exit status - err
[number]
271
Subcode
272
Severity
Message (Continued)
System Director Error
MetaUpgrade: Error starting for metadata converter - err [number]
System Director Error
MetaUpgrade: Error waiting for metadata converter - err [number]
System Director Error
MetaUpgrade: Metadata converter (%s) was not present
System Director Error
sendMetaSyncToStandby() An async request is taking too long to
complete
System Director Error
sendMetaSyncToStandby() replication is taking too long to
complete
System Director Error
Server shutdown
System Director Error
"Severe disk errors, must shut down now"
System Director Error
Synchronization metadata did not verify
System Director Error
System Director shutting down because standby server may have
better connectivity
System Director Error
THE IMPORT FAILED PLEASE CALL AVID SERVICE
BEFORE DOING ANYTHING ELSE
System Director Error
The low priority scheduler seems hung. Shutting down.
System Director Error
Unable to open a local metadata file
System Director Error
"Unable to save metadata to %s sequence number
""INT64_FORMAT"""
System Director Error
Unable to validate PartitionDump.bin that was just created
System Director Success
MetaUpgrade: Metadata conversion completed by [name]
System Director Success
MetaUpgrade: Metadata conversion was not completed by [name]
ABCDEFGHIJKLMNOPQRSTUVWXYZ
Index
A
Access privileges
changing 136
effective access 110, 136
managing 110, 115
setting 111
user accounts 115, 119, 121, 136
user group accounts 125, 126
Accounts
devices 127, 136
Guest, disabling 135
user groups 123
user, duplicating 122
users 120
Active Clients tab (System Director Control Panel)
175
Active mode
determining on System Director 163
Active partition 17
Active, storage element type 42
Adding
device accounts 129
group accounts 125
storage elements 46, 52, 68
storage elements to storage groups 81
storage groups 80
storage to the media network 45
user accounts 120
workspaces 95
Administration tool
See ISIS Management Console
Administrator password
changing 182
Administrator tasks 21
Advanced Settings tab (System Director Control
Panel) 178
Advanced support tools 181, 251
Advanced tab (Avid Unity ISIS Agents) 243
Advanced test group (Switch Infrastructure
Diagnostics) 245
Advanced Workspaces Commands 106
Agent Configuration tools 249
Agent Information tool 249
Agent logging 241, 242
Agent Logging window
described 240
opening 240
Agent Options tool 249
Agent Trace Setup tool 249
Aggregate bandwidth 139
Aggregate logs 202
Aggregator Options dialog box 204
Available, storage element type 42
Avid ISIS Interplay Health Monitoring Service 188
Avid LDAP/Unity Account Synchronizer 212
See also External authentication
Avid Unity ISB Connection Analyzer tool 209
Avid Unity ISIS Agents
Agent Configuration tools 249
clearing logs 241
configuration values 228
Console View tool 238
deleting saved logs 242
described 224
diagnostic tools 244
disabling logging 242
enabling logging 242
link aggregation 227
Logging tab 239, 240
opening 224
saving logs 242
Statistics tab 234, 235, 236, 237
System tab 227, 228
Index
ABCDEFGHIJKLMNOPQRSTUVWXYZ
Tools tab 237, 238
user interface overview 226
viewing logs 241
viewing saved logs 242
Avid Unity ISIS Disk Tester tool 206
Avid Unity ISIS Engine
defined 22
resetting to factory defaults 243, 248
Avid Unity ISIS Integrated Expansion Switch (IXS)
See Switch blades
Avid Unity ISIS Integrated Switch (ISS)
See Switch blades
Avid Unity ISIS Log Aggregator
See Log Aggregator tool
Avid Unity ISIS storage blade (ISB)
See Storage elements
Avid Unity ISIS Switch Manager
See Switch Manager tool
Avid Unity ISIS System Director Control Panel
See System Director Control Panel
B
Bandwidth
aggregate 139
monitoring 139
setting system bandwidth 136
system 139
Bandwidth list
scaling the graph display 141
Bandwidth tool
described 139, 140
opening 140
Binding storage elements 46, 68
Blade Identification view (System Monitor tool) 260
Bound storage elements 46, 68
C
Change Password tool 182
Characters
illegal, in storage group names 81
illegal, in user names 121
illegal, in workspace names 96
Chassis
descriptions 62
Details area 60, 62
274
Chassis dialog box
opening 61, 69
Chassis Identification view (System Monitor tool)
260
Chassis list 60
Chassis tool
described 60
Client accounts
See also User accounts, User group accounts,
Device accounts
deleting 133
described 115
device 128
group 124
modifying 130
removing 134
Client Manager
documentation 15
Columns
hiding 28
moving 27
performing multilevel sorts 28
sorting 28
Components
disconnecting 142
Configuration
Avid Unity ISIS Agents 228
Configuration considerations
data protection 22
security 22
site type 22
uncompressed clients 22
Configuration tab (System Director Control Panel)
171
Configure button (System Monitor tool) 252
Configuring
e-mail error notification service 184
error notification parameters 186
general settings 173
System Director failover 145
Connection Analyzer tool
checking connection status 209
described 209
Connection Status tool
disconnecting components 142
opening 141
Connectivity (Switch Infrastructure Diagnostics) 245
ABCDEFGHIJKLMNOPQRSTUVWXYZ
Console
See ISIS Management Console
Console View tool 238
Control Panel
See System Director Control Panel
Counters (Switch Infrastructure Diagnostics) 244
Create Device dialog box 130
Create Group dialog box 126
Create Storage Group dialog box 80
Create User dialog box 120
Create Workspace dialog box 96
Creating
device accounts 129
group accounts 125
storage groups 80
user accounts 120
workspaces 95
D
Date, changing on chassis switch 229
Deleting
storage groups 87
user accounts 133
workspaces 112
Details
chassis 60, 62
storage elements 40
Details area
devices 129
groups 125
storage elements 37
storage groups 73, 75
users 116, 118
workspace 93
Device accounts
adding 129
creating 129
deleting 133
described 128
modifying 130
setting automatically 136
Device list 129
Devices tool
Details area 129
opening 127
Diagnostic tests
Index
Advanced group 245
Connectivity group 245
Counters group 244
Environment group 245
Hardware group 245
Performance group 244
results 245
running Switch Infrastructure Diagnostics 246
Stacking group 244
test groups 244
Diagnostic tools
Avid Unity ISIS Agents 243
Connection Analyzer tool 209
Disk Tester tool 206
Switch Manager tool 211
Dialog boxes
Create Device 130
Create Group 126
Create Storage Group 80
Create User 120
Create Workspace 96
Duplicate User 122
Duplicate Workspace 98
Disabling Guest accounts 135
Disabling protection
for workspaces 102
Disconnecting
components 142
Disk Test Options dialog box 208
Disk Tester tool
described 206
options 208
Documentation
client software 15
Drive sets
See Storage elements
Drives
See Storage elements
Duplicate User dialog box 122
Duplicate Workspace dialog box 98
Duplicating
user accounts 122
users 122
workspaces 97
275
Index
ABCDEFGHIJKLMNOPQRSTUVWXYZ
E
H
Effective access 110, 136
E-mail notification 183, 184, 186, 265
Enable Protection option 102
Enabling protection
for workspaces 102
Environment test group (Switch Infrastructure
Diagnostics) 245
Error messages 265
Error notification 183, 186
SNMP traps 187
Event Viewer
select events 200
External authentication 189
remote users and 189
See also Avid LDAP/Unity Account Synchronizer
Hardware
storage, managing 37
Hardware group tests (Switch Infrastructure
Diagnostics) 245
Hiding columns 28
Home page
opening the ISIS Management Console 23
F
Factory defaults, resetting 243, 248
Failover
configuring the System Director 145
starting and stopping System Director 163
File limit 22
File Systems Operations 174
G
General Configuration Options dialog box 173
General settings
configuring 173
General view (System Monitor tool) 257
Group accounts
adding 125
creating 125
deleting 133
described 124
modifying 130
Group Details area 125
Groups tool
opening 123
Guest user account 135
Guidelines
storage group usage 79
276
I
Identifying storage elements 53
Illegal characters
in storage group names 81
in user names 121
in workspace names 96
Initializing
active partition 17
standby partition 154, 162
System Director 17, 154, 162
Installing updates 223
Interplay Health Monitor tool 188
IP Addresses view (System Monitor tool) 260
ISB (Avid Unity ISIS storage blade)
See Storage elements
ISIS Interplay Health Provider 188
ISIS Management Console 23
Avid Unity ISIS Agents 224
Home page 23
logging 202
logs 191
opening 23
sorting information 28
user interface overview 25
ISIS Management Console Home page 23
ISIS Management Console Tools
Administration Logs 191
Agent Configuration 249
Bandwidth 139, 140
Change Password 182
Chassis 60
Connection Status 141
Devices 127
External Authentication
Groups 123
Installers 223
ABCDEFGHIJKLMNOPQRSTUVWXYZ
Interplay Health Monitor 188
ISIS Snapshots 192
Network Statistics 200
Notification Service 183
Orphaned Elements 56
Preferences 136
Profiler 196
Storage Elements 37
Storage Groups 73, 74
Switch Blades 69
System Director Status 199
System Information 199
System Logs 201
Users 116
Workspaces 90
ISIS Snapshots tool 192
ISS (Avid Unity ISIS Integrated Switch)
See Switch blades
ISS modules
upgrading 66, 67, 70
IXS (Avid Unity ISIS Integrated Expansion Switch)
See Switch blades
IXS modules
upgrading 66, 67, 70
L
LDAP (Lightweight Directory Access Protocol)
See Avid LDAP/Unity Account Synchronizer
Limits, files 22
Link aggregation
described 227
Log Aggregator tool
Archive Options 205
closing 203, 211
creating logs 204
described 202
event logs 203
opening 203
options 204
resource use 205
storage elements 205
switch blades 205
viewing logs 206
Logging tab (Avid Unity ISIS Agents) 239
Logs
Agent logging 239
Index
aggregate logs 202
archiving 205
clearing Agent logs 241
creating 204
deleting saved Agent logs 242
event log 171
filters 204
ISIS Management Console 191
options 204
saving Agent logs 242
storage elements 205
switch blades 205
System Director Viewer 175
System Logging 200, 202
viewing 206
viewing Agent logs 241
viewing saved Agent logs 242
M
Management Console
See ISIS Management Console
Management tasks 21
Managing
access privileges 115
drive hardware 37, 56, 73
storage groups 78
user accounts 115
workspaces 90
Media network
viewing components 254
Messages
System Director is not running 170
warning events 170
MetaData Status tab (System Director Control Panel)
177
Modifying
user accounts 130
Monitoring system usage 139
Moving
workspaces 109
Moving columns 27
Multilevel sorting 28
N
Network Statistics tool 200
277
Index
ABCDEFGHIJKLMNOPQRSTUVWXYZ
Network Time Protocol (NTP) 232
Notification Service tool 183
Notifications
configuring 183, 186
e-mail 184, 265
errors 265
NTP (Network Time Protocol) 232
O
Orphaned elements
removing 57
Orphaned Elements tool
described 56
Orphaned storage elements
described 56
removing 56
P
Partitions
creating active 17
creating standby 154
Passwords
administrator 23, 182
changing 130, 182
client 115
user 119, 121
Performance (Switch Infrastructure Diagnostics) 244
Preferences
setting 136
Privileges
access levels 110
changing user access privilege 136
setting user access privilege 111
user access privilege 110, 115, 119, 121
user group access privilege 125, 126
Profiler tool 196
Protection
disabling, for workspaces 102
enabling, for workspaces 102
recommendations 102
R
Racks
viewing back panels 255
278
viewing in System Monitor tool 254
Reconfiguring the file system 174
Rectifying files 44, 48
Redistribution
described 52, 104
guidelines 104
manual 104, 105
monitoring 54
removing storage elements 52
replacing storage elements 52
resuming 106
suspending 106
verifying 106
Redundancy for System Director 147, 156
Removing
orphaned storage elements 57
storage elements 50, 51, 54, 68
storage elements from storage groups 83
Renaming
workspaces 100
Reset Event button 171
Resetting switch error count 211
Resetting to factory defaults 243, 248
Resizing workspaces 99
Rotate Rack View button (System Monitor tool) 255
S
Save Configuration button (System Monitor tool) 263
Security considerations 22
Snapshots
See ISIS Snapshots tool
SNMP Traps
configuring 187
Sorting information 28
Spare, storage element type 42
Stacking (Switch Infrastructure Diagnostics) 244
Standby mode
determining on System Director 163
Standby partition 154, 162
Start System Director button 170
Starting
System Director 172
System Director Control Panel 167
Statistics
Avid Unity ISIS Agents 234
storage element 234
ABCDEFGHIJKLMNOPQRSTUVWXYZ
Statistics tab 235
Statistics tab (Avid Unity ISIS Agents) 234
Statistics window
opening 199, 235
Status Details view (System Monitor tool) 258
Status messages
storage elements 43, 48
Stop System Director button 170
Stopping
shutting down the System Director 172
Storage
adding, to the media network 45
capacity 22
Storage blade
statistics 236
Storage elements
active 42
adding 45, 46, 52, 68
adding to storage groups 81
available 42
binding or adding 46, 68
changing date and time 232
Console View tool 238
descriptions 40
Details area 37, 40
disconnected 56, 57
identifying prior to removal 53
orphaned 56
rectifying files 44, 48
removing 50, 51, 54, 68
removing from storage groups 83
spare 42
starting 231
statistics 234, 236
status 43, 48
stopping 231
upgrading 59, 66, 67
Storage Elements dialog box
opening 38
Storage Elements list 37
Storage Elements tool 75
described 37
Storage groups
adding 80
adding storage elements 81
deleting 87
described 73, 78
Index
Details area 73, 75
managing 78
removing storage elements 83
usage guidelines 79
Storage Groups list 73
Storage Groups tool
described 73
opening 74
Storage hardware
managing 37
Support tools 167, 181, 251
Suspending redistribution 106
Switch blades
changing date and time 229, 232
resetting to factory defaults 243, 248
statistics 237
upgrading 66, 67, 70
Switch Blades tool
described 69
Switch error count 211
Switch Infrastructure Diagnostics 244, 245, 246
Switch Manager tool
described 211
opening 211
Switches
statistics 237
System administration functions 181
System Director
chassis information 62
determining active or standby mode 163
initializing 17
initializing failover system 154, 162
shutting down 172
starting 170, 172
starting and stopping during failover 163
stopping 170
storage elements information 40
storage group information 75
System Director Control Panel
Active Client tab 175
Advanced Settings tab 178
Configuration tab 171
creating active partition 18
described 167
initializing System Director 18
MetaData Status tab 177
reconfiguring the file system 174
279
Index
ABCDEFGHIJKLMNOPQRSTUVWXYZ
starting 167
System Director Status tab 168
System Director failover
configuring the first System Director 147, 156
configuring the second System Director 149, 158
configuring virtual addresses 153, 161
setting IP addresses 146, 155
validating connections 152, 160
System Director is not running message 170
System Director Status tab (System Director Control
Panel) 168
System Director Status tool 199
System Director Viewer 175
System Information tool 199
System Logging window
described 200
opening 201
System Monitor tool
Blade Identification view 260
changing information 261
Chassis Identification view 260
Configure button 252
configuring 252
described 251
display 256
General view 257
IP Addresses view 260
modifying information 261
opening 251
Rotate Rack View button 255
Save Configuration button 263
saving configuration information 263
Status Details view 258
Temperatures view 260
Upgrades view 261
viewing racks 254
viewing system information 254
System Preferences
setting 136
System Read Bandwidth 139
System tab (Avid Unity ISIS Agents) 227
System usage
monitoring 139
System Write Bandwidth 139
280
T
Temperatures view (System Monitor tool) 260
Time, changing on chassis switch 229, 232
Tools
advanced support 181
Connection Analyzer tool 209
Disk Tester tool 206
Log Aggregator tool 202
storage element Agent 237
Switch Manager tool 211
System Director Control Panel 167
System Monitor tool 251
Tools tab (Avid Unity ISIS Agents) 237
Trunking 227
U
Unbound storage elements 46, 68
Updating software 223
Upgrades view (System Monitor tool) 261
Upgrading
ISS modules 66, 67, 70
IXS modules 66, 67, 70
storage elements 59, 66, 67
switch blades 66, 67, 70
User Access area 93, 94
User accounts
access privilege 110, 115, 119, 121
adding 120
changing access privilege 136
changing privileges 136
creating 120
deleting 133
described 117
duplicating 122
Guest 135
levels of access privilege 110
managing 115
modifying 130
passwords 130
privileges 110, 115, 119, 121
remote user 119, 121, 132
setting access privilege 111
User Details area 118
User group accounts
access privilege 125, 126
ABCDEFGHIJKLMNOPQRSTUVWXYZ
Index
privileges 125, 126
User interface
Avid Unity ISIS Agents 226
ISIS Management Console 25
Users
duplicating 122
Users dialog box
Details area 116
opening 117
Users list 116, 118
Users tool
described 116
V
Verifying redistribution 106
W
Warning events messages 170
Workspace Details area 93, 93
Workspaces
access privileges 110
adding 95
allocating 89
creating 95
deleting 112
deleting from a Macintosh system 112
described 93
duplicating 97
graphical display 92
managing 89
moving 109
protecting 101
redistribution of data 104, 105
renaming 100
resizing 99
Workspaces dialog box
opening 90
Workspaces list 91
Workspaces Size graph 92
Workspaces tool
described 90
281
Index
282
ABCDEFGHIJKLMNOPQRSTUVWXYZ