Support: +61 8 9479 1444
www.pacvac.com
CAUTION Read the instruction
manual before using the machine.
Retain for future reference.
Original
Instructions
Product & Training Manual
Commercial Wet and Dry
Vacuum Cleaners
This manual applies to the Hydropro Series:
Hydropro 21, Hydropro 36, Hydropro 76.
Contents
General Safety Instructions
Product Specific Safety Instructions
Symbol Definitions
Operate Right
How to Swap a Floor Tool Insert
Work Right
Safety and Maintenance Checks
Troubleshooting Guide
Service Requirements
Warranty
Servicing and Warranty Notes
Hydropro 21 Parts Profile
Hydropro 21 Specifications
Hydropro 36 Parts Profile
Hydropro 36 Specifications
Hydropro 76 Parts Profile
Hydropro 76 Specifications
Hydropro 21 Accessories Parts Profile
Hydropro 36 and Hydropro 76 Accessories Parts Profile
Support: +61 8 9479 1444
Page 2
Page 3
Page 3
Page 4
Page 4
Page 5
Page 6
Page 7
Page 7
Page 8
Page 9
Page 10
Page 11
Page 12
Page 13
Page 14
Page 15
Page 16
Page 17
www.pacvac.com
1
General Safety Instructions
1. This Manual shall be considered an integral part
of the machine and should be carefully looked after
for subsequent reference.
2. WARNING Read this instruction manual before
using this machine and always follow the Safety and Maintenance instructions.
3. WARNING Operators shall be adequately instructed
on the use of this machine.
4. WARNING This machine is not suitable for picking
up hazardous dust (Contact Pacvac for specific
equipment for this use).
5. WARNING Do not allow the power cord to come
into contact with rotating brushes of floor tools.
6. WARNING Do not use this machine in wet conditions.
7. CAUTION This machine is for indoor use only.
8. CAUTION This machine shall be stored indoors only.
9. WARNING If foam or liquid escapes from the machine, switch off immediately.
10. CAUTION Clean the water level limiting device regularly and examine it for signs of damage.
11. Remove the machine from packaging and ensure
it and all its accessories and attachments are present
and in perfect condition. Contact the place of purchase
immediately in the event of any discrepancies.
12. The electrical specifications of this machine are noted
on the data plate which is located near the power
switch. Ensure the specifications correspond to those
of the mains power supply in your area. If the machine
is without a data plate, contact the place of purchase
immediately.
13. This machine is intended for commercial use, for
example in hotels, schools, hospitals, factories, shops
or offices.
14. Do not restrict the vacuum cleaner’s airflow. Maintain the
vacuum cleaner regularly so that all filters and openings
are free of dust, lint, hair build-up or anything else
which may affect airflow. Refer to the maintenance
instructions in the Product & Training manual.
15. If the machine has been dropped, damaged, left
outdoors or has been exposed to liquids, return it
to your local Authorised Pacvac Service Agent for
a safety check.
16. Do not use the machine to pick up flammable
or combustible liquids, such as petrol etc. and
do not use in areas where they may be present.
17. Do not vacuum anything that is burning or smoking
such as cigarettes or hot ashes.
18. Do not vacuum up hard or sharp objects (glass,
nails, screws etc).
19. Keep hair, loose clothing, fingers and all parts of the
body away from moving parts and openings.
2
20. Keep the machine and power cord away from heated
surfaces.
21. Do not unplug the machine while it is turned on.
Turn the machine OFF, turn the power off at the
power outlet then unplug by grasping the plug and
pulling gently
to unplug.
22. Do not handle the machine, power cord or plug
with wet hands.
23. Unplug from power point when not in use, before
servicing or before changing filters, brushes and/or
attachments.
24. Do not pull or carry the machine by the power cord.
25. Do not close doors on the power cord and do not
pull the cord around sharp edges or corners.
26. Regularly check the power cord for damage, such as
cuts, abrasions, exposed wiring or aging. If the power
cord or plug is damaged, the complete power cord
must be replaced by your local Authorised Pacvac
Service Agent in order to avoid an electric shock. The
power cord should only be replaced with a Pacvac
Genuine Spare Part with the same specifications.
27. Store in an appropriate place after use to prevent
tripping accidents.
28. This appliance is not intended for use by persons
(including children) with reduced physical, sensory
or mental capabilities, or lack of experience and
knowledge, unless they have been given supervision
or instruction concerning use of the machine by a
person responsible for their safety. Children should
be supervised to ensure that they do not play with
this machine.
29. Use only the manufacturer’s recommended
attachments and/or replacement parts.
Product Specific Safety Instructions
1.
2.
3.
4.
5.
6.
7.
8.
9.
WARNING This machine is intended for the vacuuming
of liquids as well as wet or dry dust and debris off
carpeted or hard floor surfaces in indoor areas only.
WARNING Do not use the machine for suction
of dry dust and debris without filters in place. The use
of paper or polyester dust bags is optional.
WARNING Remove polyester filter and dust bag
(if using) and ensure foam filter is in place before use
for suction of liquid.
Check the position of the filter and fastening of latches.
Incorrect filter positioning can cause diminished
performance and/or serious damage to the machine.
The machine features a floating valve that interrupts
the vacuum when the tank is full. In the event of a
total loss of suction, turn the machine off, turn the
power outlet off, unplug the machine and empty
the tank.
Weekly clean the polyester filter by brushing off
or washing, however ensure it is completely dry
before reinstalling.
CAUTION Take extra care if using this vacuum
cleaner to clean stairs.
The following models have a “A-weighted emission
sound pressure level (measured at 1.5 meters) of:
Hydropro 21 - 76 ± 3dB(A)
Hydropro 36 - 72 ± 3dB(A)
Hydropro 76 - 75 ± 3dB(A)
Brush and Attachment Use
Part No. UA908/E900D/E900D400 -Dry Floor Tool
is intended for vacuuming of dry dust and debris
off floor surfaces.
Part No. KC918/E900W/E900W400 - Wet Floor Tool
is intended for vacuuming of liquid or wet dust and
debris off floor surfaces.
Part No. KC910/E902 - Dusting Brush
is intended for vacuuming of liquid or dust and debris
from delicate surfaces.
Part No. KC911/E903 - Crevice Tool
is intended for vacuuming of liquid, dust and debris
from crevices.
Part No. KC912 - Upholstery Tool
is intended for vacuuming of liquid or dust and debris
from upholstered surfaces.
Symbol Definitions
1.
Meaning of crossed–out wheeled dustbin:
Do not dispose of electrical appliances as unsorted
municipal waste, use separate collection facilities.
Contact your local government for information
regarding the collection systems available.
If electrical appliances are disposed of in landfills
or dumps, hazardous substances can leak into the
groundwater and get into the food chain, damaging
your health and wellbeing.
Europe Only - When replacing old appliances
with new ones, the retailer is legally obligated
to take back your old appliance for disposals
at least free of charge.
2.
The CE Mark certifies that a product has met
EU consumer safety, health or environmental
requirements.
3.
Class II, Double Insulated Appliance.
4.
The Regulatory Compliance Mark (RCM) indicates a
device’s compliance with all applicable ACMA
regulatory arrangements.
5.
Operator’s Manual; Operating Instructions
6.
Attention!
7. Transportation and Storage
This appliance and attachments should be packed
in double wall corrugated cardboard boxes with
dimensions of approximately:
Hydropro 21 - 41cm x 41cm x 58cm
Hydropro 36 - 41cm x 41cm x 77cm
Hydropro 76 - 60cm x 59cm x 105cm
RETAIN THESE SAFETY INSTRUCTIONS FOR
FURTHER USE.
Support: +61 8 9479 1444
www.pacvac.com
3
Operate Right
How to vacuum easier and faster with no back strain.
1. Fit the appropriate floor tool or swap insert by sliding out the end panels on the floor tool, fitting insert and
then sliding end panels back into position (Refer to diagram below).
2. Stand upright, with the bent hand piece section parallel to the floor.
3. Hold the bent hand piece with one hand at a comfortable arm’s length. Use your free hand to hold
the hose to help guide the vacuum as you work.
4. Move forward and away from the power point.
5. Use easy underarm swinging motion when detail cleaning and short dabs when spot cleaning, always
standing upright.
6. Once the end of the power cord has been reached and work completed, return to the power point along
the cord line and disconnect the power cord from the power point.
7. If work is not completed move to the next area, connect power cord to the nearest power point and
repeat steps 1 through 6.
8. If work is completed disconnect power cord from power point then wind from the canister towards
the end of the power cord to reduce likelihood of cable twists. In the process check for nicks, cuts,
fractures, and knots.
How To Swap A Floor Tool Insert
Push end panels of floor
tool outwards to unlock.
Fit appropriate insert into
floor tool.
NOTE: Above applies to Hydropro 36 and Hydropro 76 floor tools only.
4
Push end panels of floor
tool inwards to lock.
Work Right
LOOK AT THE LAYOUT (refer to the Fishbone Method below)
• Find the most easily located power point. This is your starting location at the fish’s head.
Your turnaround is the ‘tail’.
• Check the room layout (position of desks, tables, chairs, fittings etc.)
• Check the condition of the floor - how dirty it is on a scale of 1 to 10.
PLAN THE PROCESS
• See in your mind the fishbone method over the entire area or room to be cleaned.
• Decide which areas are to be detail cleaned (the spine), or spot cleaned (the ribs).
CLEAN SMARTER
• Work away from the power point.
• Work one side of the fishbone towards tail. Then back the other side towards head.
• Work to the plan - long strokes for the detail clean area and short dabs for the spot cleans.
1
Fish Head Start
3
Ribs Light Traffic - Spot Clean
2
Spine Heavy Traffic Areas Detail Clean
4
Tail Turn Around
Support: +61 8 9479 1444
www.pacvac.com
5
Safety and Maintenance Checks
DAILY
1. Check dust bag
2. Check all
daily and replace
if full.
(NOTE: Dust bag
is an optional
extra)
power cords,
for cuts, abrasions
and exposed wiring.
3. Wind up power cord
4. Check the floor tool,
wand, bent hand piece
and hose for any
obstructions.
from machine end.
Store power cord
as shown.
WEEKLY
P113
Clean the polyester filter by brushing of dust build up.
The polyester filter can be washed with water and detergent.
If washing, ensure the filter is fully dry before reinstalling.
BEFORE WET USE
AFTER WET USE
Remove
dustbag and
filter for wet
use. Replace
for dry use.
1. Remove sponge
filter by rotating
float cage in an
anti-clockwise
direction. Wash
and allow to dry
before reinstalling.
P115
2. Empty
container
by tipping
or using
drain hose
if fitted.
NOTE: Any other servicing should be performed by an authorised technician.
P116
P115
6
P114
Troubleshooting
Caution: Always unplug the vacuum cleaner before attempting to solve a problem or when servicing.
PROBLEM:
CAUSE:
Vacuum cleaner not working
Power cord not firmly plugged Plug power cord into power point
into power point.
firmly.
SOLUTION:
Vacuum cleaner not turned on. Press on/off button.
Vacuum cleaner has no/poor
suction
Circuit breaker or RCD has
tripped.
Check the machine is in good working
order. If OK, reset circuit breaker or
RCD. If circuit breaker or RCD trips
again contact your nearest Authorised
Pacvac Service Centre.
Dust bag full.
Remove, empty and clean dust bag.
Dust bag not installed
correctly.
Remove and empty dust bag making
sure the rubber seal is fitted correctly.
Hose not installed correctly.
Reconnect hose and ensure correctly
sealed.
Blockages.
Remove hose, wand and floor tools;
remove any blockages.
Filters blocked.
Clean filters.
Filter not installed correctly.
Refit filter making sure the rubber edging
is correctly fitted around the canister.
Latches do not clamp properly. Vacuum head is not placed
properly on tank.
Latches have been
damaged and deformed.
Reposition vacuum head on tank and
clamp down.
Lightly warm latches with a heat gun.
Latches will then return to their original
shape.Wait until latches have cooled down
before resuming use.
Service Requirements
Our products are designed and built to be functional and durable. For information on use and maintenance
please read the Product & Training Manual thoroughly.
Should you require servicing contact your nearest authorised Pacvac Service Centre.
www.pacvac.com
+61 8 9479 1444
support@pacvac.com
Support: +61 8 9479 1444
www.pacvac.com
7
Warranty
Your Pacvac Pty Ltd (Pacvac) product has been manufactured to meet our highest quality standards.
We urge you to take good care of your product and be sure to follow instructions carefully. This will provide
you with the best possible performance and lifespan of the product.
The inclusion of the following paragraph is a requirement by Australian Law. It explains that consumers
have rights by law regardless of any warranties provided or not by a manufacturer or supplier.
“Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You
are entitled to a replacement or refund for a major failure and for compensation for any other reasonably
foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail
to be of acceptable quality and the failure does not amount to a major failure.”
In addition to guarantees under Australian Consumer Law, Pacvac warrants all machines and their
components against faulty material and/or workmanship for a period of two years from the date
of purchase by the consumer. The following explains conditions and what to do in the event of a claim:
• Pacvac will replace parts determined as faulty however this does not cover reasonable wear through
normal use of any consumable parts, such as but not limited to, bags, filters, hoses, power cords,
carbon brushes and floor tools etc.
• Warranty does not cover any machine or component that has been altered, abused, neglected,
modified, used with non-genuine Pacvac components or has not been used and maintained
as indicated in the Product and Training Manual.
• Warranty repairs can only be carried out by an authorised Pacvac Retailer or Service Agent.
Visit our website or call on the number above for your nearest location.
• All reasonable expenses associated with returning goods for a warranty claim are the consumer’s
responsibility.
• Claims must be made within two years of the date of purchase and proof of purchase must be
supplied with the claim.
• To make a claim under warranty, take the product with proof of purchase to the place of purchase.
In the event the place of purchase does not satisfactorily rectify the matter, please contact Pacvac
using the contact details above.
8
Servicing and Warranty Notes
Support: +61 8 9479 1444
www.pacvac.com
9
21 Parts Profile
1
Product Number: E21
2
3
4
5
27
4
6
8
7
28
29
4
9
10
30
4
11
12
31
13
14
15
32
16
29
33
17
18
37
19
20
36
21
22
23
4
24
25
10
26
34
35
Quote these part numbers when ordering spare parts
No. Part Name
Part No.
1. Switch illuminated
E26
2. Screw ST pan plastite 5x20
N/A
3.Handle
E105
4. Screw ST pan plastite 5x25
N/A
5.Cover
E107
6. Cable clamp
E262
7. Connection box with capacitor E260
8. Pre motor filter
E10
9. Motor housing cover
E115
10. Power cord 18m 10A 2c 1mm² G108
11. Sealing filter
E20
12. Screw M5x16
N/A
13. Motor holder
E256
14. Spacer ring 20mm
E276B
15. Motor gasket 5mm
E253
16. Motor 250V 1200W
E1208
2 stage by-pass
17. Gasket 3mm
E254
18. Washer 230x145x20
E40
19. Motor base
E257
20. Grounding plate
E60
21. Head gasket
E126
22.Canister
E252
23. Rivet 4.8x15
N/A
24. Inlet gasket
E138G
25.Inlet
E138
No. Part Name
Part No.
26. Latch assembly
E131
27.Float
E1210
28. Float cage
E1211
29. Screw ST pan plastite 5x12
N/A
30. Anti foam cover
E120
31. Hydropro HEPA filter (Optional)E288
32. Filter basket
E127
33. Polyester filter
E502
34.Base
E247
35. Castor wheel
E145
36. Paper bag (Packet of 5)
E521P
(Optional)
37. Synthetic bag (Packet of 10) E521SMS
(Optional)
Specifications
Volts / Frequency: 220-240V~50/60Hz
Motor Quantity: 1
Motor: 250V 1200W Two Stage By-Pass
Noise Level: 76dB(A) ±3dB(A) (at 1.5m)
Filtration: Dry use 2 stage / Wet use 1 stage
Volumetric Airflow (per second): 40 litres
Capacity: 21 litres
Weight: 8.8kg (ex. power cord assembly and hose)
Technical specifications, part numbers and parts profiles are subject to change without notice.
This part listing is a reference for genuine Pacvac spare part orders only and may not reflect the parts used to
originally build the machine at time of manufacture.
Support: +61 8 9479 1444
www.pacvac.com
11
36 Parts Profile
1
Product Number: E36
2
3
4
5
4
27
6
28
8
7
4
29
9
10
30
4
11
12
13
31
14
15
32
16
17
29
33
18
19
37
20
21
36
22
23
4
24
25
12
26
34
35
Quote these part numbers when ordering spare parts
No. Part Name
Part No.
1. Switch illuminated
E26
2. Screw ST pan plastite 5x20
N/A
3.Handle
E105
4. Screw ST pan plastite 5x25
N/A
5.Cover
E107
6. Cable clamp
E262
7. Connection box with capacitor E260
8. Pre motor filter
E10
9. Motor housing cover
E115
10. Power cord 18m 10A 2c 1mm² G108
11. Sealing filter
E20
12. Screw M5x16
N/A
13. Motor holder
E256
14. Spacer ring 20mm
E276B
15. Motor gasket 5mm
E253
16. Motor 250V 1200W
E1208
2 stage by-pass
17. Gasket 3mm
E254
18. Washer 230x145x20
E40
19. Motor base
E257
20. Grounding plate
E60
21. Head gasket
E126
22.Canister
E2521
23. Rivet 4.8x15
N/A
24. Inlet gasket
E138G
25.Inlet
E138
No. Part Name
Part No.
26. Latch assembly
E131
27.Float
E1210
28. Float cage
E1211
29. Screw ST pan plastite 5x12
N/A
30. Anti foam cover
E120
31. Hydropro HEPA filter (Optional)E288
32. Filter basket
E127
33. Polyester filter
E502
34.Base
E247
35. Castor wheel
E145
36. Paper bag (Packet of 5)
E536P
(Optional)
37. Synthetic bag (Packet of 5)
E536SMS
(Optional)
Specifications
Volts / Frequency: 220-240V~50/60Hz
Motor Quantity: 1
Motor: 250V 1200W Two Stage By-Pass
Noise Level: 72dB(A) ±3dB(A) (at 1.5m)
Filtration: Dry use 2 stage / Wet use 1 stage
Volumetric Airflow (per second): 40 litres
Capacity: 36 litres
Weight: 9.6kg (excluding power cord assembly and hose)
Technical specifications, part numbers and parts profiles are subject to change without notice.
This part listing is a reference for genuine Pacvac spare part orders only and may not reflect the parts used to
originally build the machine at time of manufacture.
Support: +61 8 9479 1444
www.pacvac.com
13
76 Parts Profile
Product Number: E76
2
1
43
3
4
4
44
5
7
6
8
11
9
12
10
13
15
14
16
13
45
46
60
47
17
20
18
22
19
23
20
24
21
25
59
48
50
45
51
23
13
26
1
27
52
28
30
49
29
53
31
4
35
32
33
34
54
55
36
37
40
38
41
4
42
14
56
58
39
30
57
13
Quote these part numbers when ordering spare parts
No. Part Name
Part No.
1. Screw ST pan plastite 5x20
N/A
2. Switch illuminated
E26
3.Handle
E1051
4. Screw ST pan plastite 5x25
N/A
5. Cable clamp
E262
6. Connection box with capacitor E2603
7.Cover
E1071
8. Pre-motor filter
E11
9. Screw ST pan plastite 5x50
N/A
10. Stopper 63
E170
11. Cable grommet
KC406
12. Power cord 8.5m 10A 2c 1.5mm² E110
13. Screw ST pan plastite 5x40
N/A
14. Motor housing cover 76
E1151
15. Screw ST pan plastite 2.9x19 N/A
16. Connection box (3)
N/A
17. Motor holder
E2561
18. Washer 8x85x65
E30
19. Spacer ring 20mm
E2761
20. Motor gasket 5mm
E253
21. Motor 230V 1100W
E1207
2 stage by-pass
22. False motor
E12071
23. Gasket 8mm
E254B
24. Stopper 41
E160
25. Noise insulation triangle
E140
26. Auto valve
E130
27. Motor base
E2571
28. Grounding plate
E60
29.Conveyor
E150
30. Screw ST pan plastite 5x16
N/A
31. Head gasket
E1261
No. Part Name
Part No.
32.Canister
E2522
33. Rivet 4.8x25
N/A
34. Latch assembly
E131
35. Inlet gasket
E138G
36.Inlet
E138
37.Washer
N/A
38. Canister handle
E280
39. Tank bracket
E290
40. Washer3/16 x 7/16
N/A
41. Screw ST pan plastite 6x30
N/A
42. Drainage hose
E2504
43.Float
E1210
44. Float cage
E1211
45. Screw ST pan plastite 5x12
N/A
46. Anti foam cover
E120
47. Hydropro HEPA filter (optional) E2881
48. Filter basket
E1271
49. Polyester filter
E5021
50. Handle grip pair
E2500G
51.Handle
E2500
52. Handle crossbeam
E2501
53. Handle support
E2502
54.Base
E2471
55.Axle
E210
56. Wheel cap cover body
E821
57. Screw M8x20
N/A
58. Castor wheel with plate
E1451
59. Paper bag (Packet of 5)
E576P
(Optional)
60. Synthetic bag (Packet of 5)
E576SMS
(Optional)
Specifications
Volts / Frequency: 220-240V~50/60Hz
Motor Quantity: 2
Motor: 230V 1100W Two Stage By-Pass
Noise Level: 75dB(A) ±3dB(A) (at 1.5m)
Filtration: Dry use 2 stage / Wet use 1 stage
Volumetric Airflow (per second): 61 litres, single motor 36 litres
Capacity: 76 litres
Weight: 23.1kg (excluding power cord and hose)
Technical specifications, part numbers and parts profiles are subject to change without notice.
This part listing is a reference for genuine Pacvac spare part orders only and may not reflect the parts used to
originally build the machine at time of manufacture.
Support: +61 8 9479 1444
www.pacvac.com
15
21 Accessories
Quote these part numbers when
ordering spare parts
1c
2
No. Part Name
Part No.
1. Hose complete 32mm 2m
E320
1a. Machine end connector 32mmE923
1b. Vacuum hose 32mm 2m
UA906
1c. Bent hand piece
E330
2. Two piece wand 32mm
KC9092
3. Squeege floor tool 32mm
E918
4. Combination floor tool
UA908
32mm x 272mm
5. Dusting brush 32mm
KC910
6. Crevice tool 32mm
KC911
7. Upholstery tool 32mm
KC912
6
1b
7
1
1a
3
16
5
4
Technical specifications, part numbers and parts profiles are subject to change without notice.
36 and 76Accessories
36
Quote these part numbers when
ordering spare parts
1c
2
1b
1
No. Part Name
Part No.
1. Hose complete 38mm 2.5m E380
1a. Machine end connector 38mmE9231
1b. Vacuum hose 38mm 2.5m
E38
1c. Hose cuff 38mm
E907
2. Bent wand 38mm
E901B
3. Straight wand 38mm
E901S
4. Floor tool body 38mm x 300mmE900
5. Floor tool brush insert 300mmE900D
6. Floor tool wet insert 300mm E900W
7. Dusting brush 38mm
E902
8. Crevice tool 38mm
E903
3
76
7
Quote these part numbers when
ordering spare parts
1a
5
8
4
6
No. Part Name
Part No.
1. Hose complete 38mm 2.5m E380
1a. Machine end connector 38mmE9231
1b. Vacuum hose 38mm 2.5m
E38
1c. Hose cuff 38mm
E907
2. Bent wand 38mm
E901B
3. Straight wand 38mm
E901S
4. Floor tool body 38mm x 400mmE900400
5. Floor tool brush insert 400mmE900D400
6. Floor tool wet insert 400mm E900W400
7. Dusting brush 38mm
E902
8. Crevice tool 38mm
E903
Technical specifications, part numbers and parts profiles are subject to change without notice.
This part listing is a reference for genuine Pacvac spare part orders only and may not reflect the parts used to
originally build the machine at time of manufacture.
Support: +61 8 9479 1444
www.pacvac.com
17
Service & Help
For service and help contact Pacvac on +61 8 9479 1444 or email support@pacvac.com
Alternatively visit our website at www.pacvac.com for a list of your nearest Retailers and Service Centres.
Revised: August 2016
ES - M - 160831
PACVAC PTY LTD
ABN: 60 709 396 593
7 Mackay Street, Kewdale, WA 6105
AUSTRALIA
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