BCD208 Server User Guide

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BCD208 SERVER
USER GUIDE
This document is for the person who installs, administers, and troubleshoots servers and storage systems. BCDVIDEO assumes you
are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
OEM
C
US
© Copyright 2014, 2016 Hewlett Packard Enterprise Development LP
The information contained herein is subject to change without notice. The only warranties for Hewlett Packard Enterprise products and services
are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting
an additional warranty. Hewlett Packard Enterprise shall not be liable for technical or editorial errors or omissions contained herein.
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Contents
Component identification ..........................................................................................................................7
Front panel components ...........................................................................................................................................7
Serial label pull tab information ................................................................................................................................8
Front panel LEDs and buttons ..................................................................................................................................9
Front panel LED power fault codes .............................................................................................................10
Rear panel components .........................................................................................................................................11
Rear panel LEDs ....................................................................................................................................................12
PCIe riser board slot definitions .............................................................................................................................13
System board components .....................................................................................................................................15
DIMM slot locations .....................................................................................................................................16
System maintenance switch ........................................................................................................................16
NMI functionality ..........................................................................................................................................17
Drive numbering .....................................................................................................................................................18
Hot-plug drive LED definitions ................................................................................................................................18
Fan locations ..........................................................................................................................................................20
Operations ..............................................................................................................................................21
Power up the server ...............................................................................................................................................21
Power down the server ...........................................................................................................................................21
Extend the server from the rack .............................................................................................................................21
Remove the server from the rack ...........................................................................................................................23
Access the product rear panel ................................................................................................................................24
Opening the cable management arm ..........................................................................................................24
Remove the security bezel (optional) .....................................................................................................................25
Remove the access panel ......................................................................................................................................25
Install the access panel ..........................................................................................................................................26
Remove the air baffle .............................................................................................................................................27
Install the air baffle .................................................................................................................................................28
Remove the PCI riser cages ..................................................................................................................................29
Install the PCI riser cages ......................................................................................................................................30
Setup ......................................................................................................................................................32
Optional services ....................................................................................................................................................32
Optimum environment ............................................................................................................................................32
Space and airflow requirements ..................................................................................................................32
Temperature requirements ..........................................................................................................................33
Power requirements ....................................................................................................................................33
Electrical grounding requirements ...............................................................................................................34
Server warnings and cautions ................................................................................................................................34
Rack warnings ........................................................................................................................................................35
Identifying the contents of the server shipping carton ............................................................................................35
Installing hardware options .....................................................................................................................................36
Installing the server into the rack ............................................................................................................................36
Installing the rack rail hook-and-loop strap.............................................................................................................39
Installing the operating system ...............................................................................................................................40
Powering on and selecting boot options in UEFI Boot Mode .................................................................................41
Registering the server ............................................................................................................................................41
Hardware options installation ..................................................................................................................42
Introduction .............................................................................................................................................................42
Security bezel option ..............................................................................................................................................42
Drive options ..........................................................................................................................................................42
Drive installation guidelines .........................................................................................................................43
Installing a non-hot-plug drive .....................................................................................................................43
Installing a hot-plug drive.............................................................................................................................44
Contents
3
8-bay LFF non-hot-plug drive enablement option ..................................................................................................45
Drive cable options .................................................................................................................................................47
Mini-SAS cable option for 4-bay LFF hot-plug drive configurations ............................................................47
Mini-SAS Y-cable option for 8-bay LFF hot-plug drive configurations .........................................................50
Storage controller options ......................................................................................................................................53
Storage controller installation guidelines .....................................................................................................53
Installing the storage controller and FBWC module options........................................................................54
Installing the Smart Storage Battery ............................................................................................................56
M.2 SSD enablement option ..................................................................................................................................57
Processor option ....................................................................................................................................................62
Processor installation cautions ....................................................................................................................62
Installing the processor option .....................................................................................................................63
Redundant fan option .............................................................................................................................................67
Fan population guidelines............................................................................................................................68
Installing the fan option................................................................................................................................68
Memory options ......................................................................................................................................................70
Memory-processor compatibility information ...............................................................................................70
SmartMemory ..............................................................................................................................................71
Memory subsystem architecture..................................................................................................................72
Single-, dual-, and quad-rank DIMMs ..........................................................................................................72
DIMM identification ......................................................................................................................................72
Memory configurations ................................................................................................................................73
General DIMM slot population guidelines ....................................................................................................74
Identifying the processor type......................................................................................................................75
Installing a DIMM .........................................................................................................................................75
Expansion board options ........................................................................................................................................76
Two-slot PCI riser cage assembly option ...............................................................................................................80
GPU enablement option .........................................................................................................................................83
FlexibleLOM enablement option .............................................................................................................................89
Dual 8Gb microSD Enterprise Midline USB device ................................................................................................92
Redundant power supply option .............................................................................................................................92
Power input module and RPS backplane characteristics ............................................................................92
Warnings and cautions ................................................................................................................................93
Installing the redundant power supply option ..............................................................................................93
HP Trusted Platform Module option .......................................................................................................................98
Installing the Trusted Platform Module board ..............................................................................................98
Retaining the recovery key/password........................................................................................................100
Enabling the Trusted Platform Module ......................................................................................................100
Cabling ..................................................................................................................................................101
Cabling overview ..................................................................................................................................................101
Storage cabling ....................................................................................................................................................101
4-bay LFF non-hot-plug SATA drive cabling .............................................................................................101
4-bay LFF hot-plug SATA drive cabling.....................................................................................................102
4-bay LFF hot-plug SAS/SATA drive cabling ............................................................................................102
8-bay LFF non-hot-plug SATA drive cabling .............................................................................................103
8-bay LFF hot-plug SATA drive cabling.....................................................................................................104
8-bay LFF hot-plug SAS/SATA drive cabling ............................................................................................104
12-bay LFF hot-plug SAS/SATA drive cabling ..........................................................................................105
M.2 SSD cabling ........................................................................................................................................106
FBWC module backup power cabling ..................................................................................................................107
Smart Storage Battery cabling .............................................................................................................................108
Fan cabling ...........................................................................................................................................................109
GPU power cabling ..............................................................................................................................................109
Power supply cabling ...........................................................................................................................................110
HPE 550 W Power Supply cabling (non-hot-plug).....................................................................................110
HPE Redundant Power Supply cabling (hot-plug) ....................................................................................110
Front panel cabling ...............................................................................................................................................111
Software and configuration utilities .......................................................................................................113
Server mode .........................................................................................................................................................113
Product QuickSpecs .............................................................................................................................................113
Contents
4
HPE iLO ...............................................................................................................................................................113
Active Health System ................................................................................................................................114
RESTful API support for iLO......................................................................................................................115
Integrated Management Log .....................................................................................................................115
Intelligent Provisioning .........................................................................................................................................115
HPE Insight Diagnostics ............................................................................................................................116
HPE Insight Diagnostics survey functionality ............................................................................................116
Erase Utility ...............................................................................................................................................116
Scripting Toolkit for Windows and Linux ..............................................................................................................117
Service Pack.........................................................................................................................................................117
HP Smart Update Manager .......................................................................................................................117
HPE UEFI System Utilities ...................................................................................................................................117
Using UEFI System Utilities.......................................................................................................................118
Flexible boot control ..................................................................................................................................118
Restoring and customizing configuration settings .....................................................................................119
Secure Boot configuration .........................................................................................................................119
Embedded UEFI shell................................................................................................................................119
Embedded Diagnostics option ...................................................................................................................120
RESTful API support for UEFI ...................................................................................................................120
Re-entering the server serial number and product ID ...............................................................................120
Utilities and features .............................................................................................................................................120
HPE Smart Storage Administrator .............................................................................................................120
Automatic Server Recovery .......................................................................................................................121
USB support ..............................................................................................................................................121
Redundant ROM support...........................................................................................................................122
Keeping the system current ..................................................................................................................................122
Access to Hewlett Packard Enterprise Support Materials .........................................................................122
Updating firmware or System ROM ...........................................................................................................122
Drivers .......................................................................................................................................................124
Software and firmware...............................................................................................................................124
Operating System Version Support ...........................................................................................................125
Version control...........................................................................................................................................125
Operating systems and virtualization software support for servers...........................................................125
HPE Technology Service Portfolio ............................................................................................................125
Change control and proactive notification .................................................................................................125
Troubleshooting ....................................................................................................................................126
Troubleshooting resources ...................................................................................................................................126
System battery replacement .................................................................................................................127
Warranty and regulatory information.....................................................................................................129
Warranty information ............................................................................................................................................129
Regulatory information .........................................................................................................................................129
Safety and regulatory compliance .............................................................................................................129
Belarus Kazakhstan Russia marking .........................................................................................................129
Turkey RoHS material content declaration ................................................................................................130
Ukraine RoHS material content declaration ..............................................................................................130
Electrostatic discharge ..........................................................................................................................131
Preventing electrostatic discharge .......................................................................................................................131
Grounding methods to prevent electrostatic discharge ........................................................................................131
Specifications ........................................................................................................................................132
Environmental specifications ................................................................................................................................132
Mechanical specifications .....................................................................................................................................132
Power supply specifications .................................................................................................................................133
Hot-plug power supply calculations ......................................................................................................................133
Support and other resources ................................................................................................................134
Accessing Hewlett Packard Enterprise Support ...................................................................................................134
Information to collect .................................................................................................................................134
Accessing updates ...............................................................................................................................................134
Contents
5
Websites ...............................................................................................................................................................134
Customer Self Repair ...........................................................................................................................................135
Remote support ....................................................................................................................................................142
Acronyms and abbreviations.................................................................................................................143
Documentation feedback ......................................................................................................................147
Index .....................................................................................................................................................148
Contents
6
Component identification
Front panel components
•
4-bay LFF non-hot-plug drive model
Item
Description
1
USB 2.0 connector
2
Serial label pull tab ("Serial label pull tab information" on
page 8)
3
LFF non-hot-plug drives
•
8-bay LFF non-hot-plug drive model
Item
Description
1
USB 2.0 connector
2
Serial label pull tab ("Serial label pull tab information" on
page 8)
3
LFF non-hot-plug drives
•
8-bay LFF hot-plug drive model
Component identification 7
Item
Description
1
USB 2.0 connector
2
Serial label pull tab ("Serial label pull tab information" on
page 8)
3
Box 2 LFF hot-plug drives
4
Box 3 LFF hot-plug drives
•
12-bay LFF hot-plug drive model
Item
Description
1
Box 1 LFF hot-plug drives
2
USB 2.0 connector
3
Box 2 LFF hot-plug drives
4
Box 3 LFF hot-plug drives
Serial label pull tab information
A double-sided serial label pull tab is present in the front panel of servers using the thumbscrew rack ears.
The following server labels are attached to this pull tab:
•
Top side—Server serial number label and the customer asset tag label
•
Reverse side—Default iLO account information and the server QR code label
Use your mobile device to scan the QR code label to display the server mobile product page
(http://www.hpe.com/qref/dl80gen9). This page contains links to server setup information, spare
part numbers, QuickSpecs, troubleshooting resources, and other useful product links.
In servers using the quick-release latch rack ears, these server labels are attached on the external front
edge of the access panel.
Component identification 8
Front panel LEDs and buttons
•
Front panel LEDs and buttons in a 4-bay LFF chassis with thumbscrew rack ears
•
Front panel LEDs and buttons in an 8-bay LFF chassis with thumbscrew rack ears
•
Front panel LEDs and buttons in a 12-bay LFF chassis with quick-release lever rack ears
Component identification 9
Item
Description
Status
1
UID button/LED
Solid blue = Activated
Flashing blue:
•
1 flash per second = Remote management or firmware upgrade in
progress
• 4 flashes per second = iLO manual reboot sequence initiated
• 8 flashes per second = iLO manual reboot sequence in progress
Off = Deactivated
2
Health LED
Solid green = Normal
Flashing green (1 flash per second) = iLO is rebooting
Flashing amber = System degraded
Flashing red (1 flash per second) = System critical
If the health LED indicates a degraded or critical state, review the system
IML ("Integrated Management Log" on page 115) or use iLO ("HPE iLO" on
page 113) to review the system health status.
3
NIC status LED
Solid green = Link to network
Flashing green (1 flash per second) = Network active
Off = No network activity
4
Power On/Standby
button and system
power LED
Solid green = System on
Flashing green (1 flash per second) = Performing power on sequence
Solid amber = System in standby
Off = No power present
If the system power LED is off, verify the following conditions:
•
•
•
•
Facility power is present.
The power supply is installed and is working correctly.
The power cord is attached and is connected to a power source.
The front I/O cable is connected.
When all four LEDs described in this table flash simultaneously, a power fault has occurred. For more information,
see "Front panel LED power fault codes (on page 10)."
Front panel LED power fault codes
The following table provides a list of power fault codes, and the subsystems that are affected. Not all
power faults are used by all servers.
Subsystem
Front panel LED
behavior
System board
1 flash
Processor
2 flashes
Memory
3 flashes
Riser board PCIe slots
4 flashes
FlexibleLOM
5 flashes
Removable HPE Flexible Smart Array
controller/Smart SAS HBA controller
6 flashes
System board PCIe slots
7 flashes
Power backplane or storage backplane
8 flashes
Power supply
9 flashes
For more information, see "Front panel LEDs and buttons (on page 9)."
Component identification 10
Rear panel components
Item
Description
1
2
3
4
5
6
7
8
Slot 7 PCIe3 x16 (16, 8, 4, 1) low-profile, standup
Slot 6 PCIe3 x8 (8, 4, 1) low-profile, standup
Slot 4 PCIe3 x8 (8, 4, 1) low-profile, riser (optional)
Slot 5 PCIe3 x8 (8, 4, 1) FlexibleLOM riser (optional)
Slot 4 PCIe3 x16 (16, 8, 4, 1) low-profile, standup
Slot 3 PCIe3 x8 (8, 4, 1) low-profile, standup
Slot 1 PCIe3 x16 (16, 8, 4, 1) low-profile, standup
Slot 1 PCIe3 x16 (16, 8, 4, 1) full-height, full-length GPU
riser (optional)
or
Slot 1 PCIe3 x8 (8, 4, 1) full-height, half-length riser
(optional)
Slot 2 PCIe3 x8 (8, 4, 1) full-height half-length riser
(optional)
Non-hot-plug power supply
Hot-plug power supply bay 2
Hot-plug power supply 1
NIC connector 2
NIC 1/shared iLO connector
Video connector
USB 3.0 connectors
9
10
11
12
13
14
15
16
Component identification
11
Rear panel LEDs
Item
Description
Status
1
UID LED
Solid blue = Activated
Flashing blue:
•
1 flash per second = Remote management
or firmware upgrade in progress
• 4 flashes per second = iLO manual reboot
sequence initiated
• 8 flashes per second = iLO manual reboot
sequence in progress
Off = Deactivated
2
NIC link LED
Green = Network link
Off = No network link
3
NIC activity LED
Solid green = Link to network
Flashing green = Network active
Off = No network activity
4
Power supply LED
Solid green = Normal
Off = One or more of the following conditions
exists:
•
•
•
•
Power is unavailable
Power supply failed
Power supply is in standby mode
Power supply error
Component identification
12
PCIe riser board slot definitions
•
GPU riser cage assembly: Install in the primary PCIe riser board connector ("GPU enablement
option" on page 83).
Item
Riser slot number
Form factor
Slot description
1
1
Full-height, full-length
PCIe3 x16 (16, 8, 4, 1)
•
Two-slot PCI riser cage assembly: Install in the primary PCIe riser board connector ("Two-slot PCI
riser cage assembly option" on page 80).
Item
Riser slot number
Form factor
Slot description
1
1
Full-height, half-length
PCIe3 x8 (8, 4, 1)
2
2
Full-height, half-length
PCIe3 x8 (8, 4, 1)
Component identification 13
•
FlexibleLOM riser cage assembly: Install in the secondary PCIe riser board connector ("FlexibleLOM
enablement option" on page 89).
Item
Riser slot number
Form factor
Slot description
1
4
Low-profile
PCIe3 x8 (8, 4, 1)
2
5
FlexibleLOM
PCIe3 x8
Component identification 14
System board components
Item
Description
1
PCIe3 x16 (16, 8, 4, 1) slot 1 for low-profile, standup
expansion board or riser cage options (GPU riser cage
or two-slot PCI riser cage)1
TPM connector
System battery
SATA connector 4 (for M.2 SSD 1)
Storage backup power connector for a controller board
installed in the two-slot PCI riser cage or in the onboard
PCIe3 x8 slot 3
PCIe3 x8 (8, 4, 1) slot 3 for low-profile, standup
expansion board1
PCIe3 x16 (16, 8, 4, 1) slot 4 for low-profile, standup
expansion board or FlexibleLOM riser cage option1
microSD card slot
Storage backup power connector for a controller board
installed in the PCIe3 x8 slot 6 and PCIe3 x16 slot 7
System maintenance switch
NMI header
PCIe3 x8 (8, 4, 1) slot 6 for low-profile, standup
expansion board2
PCIe3 x16 (16, 8, 4, 1) slot 7 for low-profile, standup
expansion board2
Front I/O connector
Processor 2
Processor 2 DIMM slots
Fan connector 6
Fan connector 5
Fan connector 4
Processor 1 DIMM slots
Fan connector 3
Fan connector 2
Fan connector 1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
Component identification
15
Item
Description
24
25
26
27
28
29
30
31
32
Processor 1
Smart Storage Battery connector
6-pin drive power connector
Internal USB 3.0 connector
24-pin power supply connector
16-pin RPS connector
SATA connector 5 (for M.2 SSD 2)
Mini-SAS connector 1
Mini-SAS connector 2
1
2
PCIe connectors 1, 3, and 4 are associated with processor 1.
PCIe connectors 6 and 7 are associated with processor 2.
DIMM slot locations
DIMM slots are numbered sequentially (1 through 4) for each processor. The supported AMP modes use
the letter assignments for population guidelines.
The arrow points to the front of the server.
System maintenance switch
Position
Default
Function
S1
Off
Off = iLO 4 security is enabled.
On = iLO 4 security is disabled.
S2
Off
Off = System configuration can be
changed.
On = System configuration is locked.
S3
Off
Reserved
S4
Off
Reserved
S5
Off
Off = Power-on password is enabled.
On = Power-on password is disabled.
S6
Off
Off = No function
On = ROM reads system
configuration as invalid.
Component identification
16
Position
Default
Function
S7
Off
Off = Set default boot mode to UEFI.
On = Set default boot mode to legacy.
S8
—
Reserved
S9
—
Reserved
S10
—
Reserved
S11
—
Reserved
S12
—
Reserved
To access the redundant ROM, set S1, S5, and S6 to On.
When the system maintenance S6 switch is set to the On position, the system will erase all system
configuration settings from both CMOS and NVRAM on the next reboot.
CAUTION: Clearing CMOS and/or NVRAM deletes configuration information. Be sure to
properly configure the server or data loss could occur.
Before using the S7 switch to change the boot mode to Legacy BIOS Mode, you must first disable the
Dynamic Smart Array B140i Controller.
To disable the Dynamic Smart Array B140i Controller:
1.
Reboot the server.
The server restarts and the POST screen appears.
2.
Press F9.
The System Utilities screen appears.
3.
Select System Configuration → BIOS/Platform Configuration (RBSU) → System Options →
SATA Controller Options → Embedded SATA Configuration, and then press Enter.
4.
Select Enable SATA AHCI Support, and then press Enter.
5.
Press F10 to save the selection.
6.
Press Y to save the changes.
The Change saved confirmation prompt appears.
7.
Select Exit and resume system boot, and press Enter.
The server continues the normal boot process.
NMI functionality
An NMI crash dump creates a crash dump log before resetting a system which is not responding.
Crash dump log analysis is an essential part of diagnosing reliability problems, such as failures of
operating systems, device drivers, and applications. Many crashes freeze a system, and the only
available action for administrators is to restart the system. Resetting the system erases any information
which could support problem analysis, but the NMI feature preserves that information by performing a
memory dump before a system reset.
To force the system to invoke the NMI handler and generate a crash dump log, do one of the following:
•
Use the iLO Virtual NMI feature.
•
Short the NMI header ("System board components" on page 15).
For more information, see the Hewlett Packard Enterprise website
(http://www.hpe.com/support/NMI-CrashDump).
Component identification
17
Drive numbering
The following images show the drive numbering for each of the supported drive configurations. For drive
box numbering information, see "Front panel components (on page 7)."
•
4-bay LFF non-hot-plug drive numbering
•
8-bay LFF non-hot-plug drive numbering
•
8-bay LFF hot-plug drive numbering
•
12-bay LFF hot-plug drive numbering
Hot-plug drive LED definitions
Component identification
18
Item
LED
Status
Definition
1
Locate
Solid blue
The drive is being identified by a host application.
Flashing blue
The drive carrier firmware is being updated or requires an
update.
Rotating green
Drive activity
Off
No drive activity
Solid white
Do not remove the drive. Removing the drive causes one or
more of the logical drives to fail.
Off
Removing the drive does not cause a logical drive to fail.
Solid green
The drive is a member of one or more logical drives.
Flashing green
The drive is rebuilding or performing a RAID migration, strip size
migration, capacity expansion, or logical drive extension, or is
erasing.
Flashing
amber/green
The drive is a member of one or more logical drives and predicts
the drive will fail.
Flashing amber
The drive is not configured and predicts the drive will fail.
Solid amber
The drive has failed.
Off
The drive is not configured by a RAID controller.
2
3
4
Activity ring
Do not remove
Drive status
The blue Locate LED is behind the release lever and is visible when illuminated.
IMPORTANT: The Dynamic Smart Array B140i Controller is only available in UEFI Boot
Mode. It cannot be enabled in Legacy BIOS Boot Mode. If the B140i controller is disabled,
drives connected to the system board Mini-SAS connectors operate in AHCI or Legacy mode.
Under this condition:
• The drives cannot be a part of a hardware RAID or a logical drive.
• The Locate, Drive status, and Do not remove LEDs of the affected drives are disabled.
Use BIOS/Platform Configuration (RBSU) in the UEFI System Utilities ("HPE UEFI System
Utilities" on page 117) to enable or disable the B140i controller (System Configuration →
BIOS/Platform Configuration (RBSU) → System Options → SATA Controller Options →
Embedded SATA Configuration).
Component identification
19
Fan locations
Component identification
20
Operations
Power up the server
To power up the server, press the Power On/Standby button.
Power down the server
Before powering down the server for any upgrade or maintenance procedures, perform a backup of
critical server data and programs.
IMPORTANT: When the server is in standby mode, auxiliary power is still being provided to
the system.
To power down the server, use one of the following methods:
•
Press and release the Power On/Standby button.
This method initiates a controlled shutdown of applications and the OS before the server enters
standby mode.
•
Press and hold the Power On/Standby button for more than 4 seconds to force the server to enter
standby mode.
This method forces the server to enter standby mode without properly exiting applications and the
OS. If an application stops responding, you can use this method to force a shutdown.
•
Use a virtual power button selection through iLO 4.
This method initiates a controlled remote shutdown of applications and the OS before the server
enters standby mode.
Before proceeding, verify the server is in standby mode by observing that the system power LED is
amber.
Extend the server from the rack
WARNING: To reduce the risk of personal injury or equipment damage, be sure that the rack
is adequately stabilized before extending a component from the rack.
1.
If the rear panel cables are not secured by a cable management arm, do the following:
a. Power down the server (on page 21).
b. Disconnect all peripheral cables from the server.
c. Disconnect each power cord from the server.
Operations
21
2.
In a server that uses thumbscrew rack ears, loosen the captive thumbscrews that secure the server
faceplate to the front of the rack, and then slide the server out of the rack.
3.
In a server that uses quick-release latch rack ears:
a. Open the latches on both sides of the server.
b. If necessary, use a T-25 Torx screwdriver to loosen the shipping screws.
c. Slide the server out of the rack.
Operations
22
4.
After performing the installation or maintenance procedure, slide the server back into the rack, and
then press the server firmly into the rack to secure it in place.
5.
Do one of the following:
6.
o
In a server that uses thumbscrew rack ears, tighten the captive thumbscrews.
o
In a server that uses quick-release latch rack ears, if necessary, tighten the shipping screws.
If the rear panel cables were disconnected because a cable management arm is not in use, do the
following:
a. Connect each power cord to the server.
b. Connect all peripheral cables to the server.
c. Power up the server (on page 21).
Remove the server from the rack
WARNING: This server is very heavy. To reduce the risk of personal injury or damage to the
equipment:
• Observe local occupational health and safety requirements and guidelines for manual
material handling.
• Get help to lift and stabilize the product during installation or removal, especially when the
product is not fastened to the rails. Hewlett Packard Enterprise recommends that a
minimum of two people are required for all rack server installations. A third person may be
required to help align the server if the server is installed higher than chest level.
• Use caution when installing the server in or removing the server from the rack; it is unstable
when not fastened to the rails.
To remove the server from a Hewlett Packard Enterprise, Compaq-branded, Telco, or a third-party rack:
1.
Power down the server (on page 21).
2.
Extend the server on the rack rails until the server rail-release latches engage.
3.
Disconnect all peripheral cables from the server.
4.
Disconnect each power cord from the server.
5.
Remove the server from the rack.
For instructions on how to extend or remove the server from the rack, see the documentation that
ships with the rack rail system.
Operations
23
6.
Place the server on a sturdy, level surface.
Access the product rear panel
Opening the cable management arm
To access the server rear panel:
1.
Release the cable management arm.
2.
Open the cable management arm. The cable management arm can be right-mounted or
left-mounted.
Operations
24
Remove the security bezel (optional)
To access the front panel components, unlock and then remove the security bezel. The security bezel is
only supported in servers that are using the quick-release latch rack ears.
Remove the access panel
WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the
internal system components to cool before touching them.
CAUTION: Do not operate the server for long periods with the access panel open or
removed. Operating the server in this manner results in improper airflow and improper cooling
that can lead to thermal damage.
To remove the component:
1.
Power down the server (on page 21).
2.
If you are performing a non-hot-plug procedure, remove all power:
a. Disconnect each power cord from the power source.
b. Disconnect each power cord from the server.
3.
Do one of the following:
o
Extend the server from the rack (on page 21).
o
Remove the server from the rack (on page 23).
4.
If the locking latch is locked, use a T-15 Torx screwdriver to unlock the
latch.
5.
Open the locking latch.
The access panel slides back, releasing it from the chassis.
Operations
25
6.
Lift and remove the access panel.
Turn the access panel over to locate the Server hood label. This label provides convenient access to
component identification, LED status indicators, and system maintenance switch settings information.
Install the access panel
1.
Ensure that the access panel latch is in the open position.
2.
Align the hole in the access panel latch with the guide pin on the chassis.
3.
Close the access panel latch. The access panel slides to a closed position.
Operations
26
4.
Use a T-15 Torx screwdriver to tighten the access panel latch screw.
Remove the air baffle
CAUTION: For proper cooling, do not operate the server without the access panel, baffles,
expansion slot covers, or blanks installed. If the server supports hot-plug components,
minimize the amount of time the access panel is open.
To remove the component:
1.
Power down the server (on page 21).
2.
If you are performing a non-hot-plug procedure, remove all power:
a. Disconnect each power cord from the power source.
b. Disconnect each power cord from the server.
3.
4.
Do one of the following:
o
Extend the server from the rack (on page 21).
o
Remove the server from the rack (on page 23).
Remove the access panel (on page 25).
Operations
27
5.
Remove the air baffle.
Install the air baffle
CAUTION: For proper cooling, do not operate the server without the access panel, baffles,
expansion slot covers, or blanks installed. If the server supports hot-plug components,
minimize the amount of time the access panel is open.
To install the component:
1.
Install the air baffle.
2.
Install the access panel (on page 26).
3.
Do one of the following:
4.
o
Slide the server into the rack.
o
Install the server into the rack ("Installing the server into the rack" on page 36).
Power up the server (on page 21).
Operations
28
Remove the PCI riser cages
WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the
internal system components to cool before touching them.
CAUTION: To prevent damage to the server or expansion boards, power down the server,
and disconnect all power cords before removing or installing the PCI riser cage.
To remove the component:
1.
Power down the server (on page 21).
2.
Remove all power:
a. Disconnect each power cord from the power source.
b. Disconnect each power cord from the server.
3.
Do one of the following:
o
Extend the server from the rack (on page 21).
o
Remove the server from the rack (on page 23).
4.
Remove the access panel (on page 25).
5.
If the server was just extended from the rack and expansion boards with external cabling are
installed on the PCI riser cage, disconnect all cables from the expansion boards to completely
remove the cage from the server.
6.
If expansion boards with internal cabling are installed on the PCI riser cage, disconnect all internal
cables from the expansion boards to completely remove the cage from the server.
7.
If you are removing the GPU riser cage or the two-slot PCI riser cage from the primary PCIe riser
location, do the following:
a. Disconnect all cables connected to existing expansion boards.
b. Loosen the captive thumbscrew on the front end of the PCI riser cage, and then remove the
screws from its rear end.
c. Grasp the PCI riser cage at the touch points and lift it out of the chassis.
8.
If you are removing the FlexibleLOM riser cage from the secondary PCIe riser location, do the
following:
a. Disconnect all cables connected to existing expansion boards.
Operations
29
b. Loosen the captive thumbscrew on the front end of the PCI riser cage, and then remove the
screw from its rear end.
c. Grasp the PCI riser cage at the touch points and lift it out of the chassis.
Install the PCI riser cages
CAUTION: To prevent damage to the server or expansion boards, power down the server,
and disconnect all power cords before removing or installing the PCI riser cage.
To install the component:
1.
If you are installing the GPU riser cage or the two-slot PCI riser cage in the primary PCIe riser
location, do the following:
a. Align the riser board with the corresponding connectors on the system board, and then press
down the PCI riser cage.
b. Secure the riser cage with the rear side screws.
Operations
30
c. Tighten the captive thumbscrew on the front end of the riser cage.
2.
If you are installing the FlexibleLOM riser cage in the secondary PCIe riser location, do the following:
a. Align the riser board with the corresponding connectors on the system board, and then press
down the PCI riser cage.
b. Secure the riser cage with the rear side screw.
c. Tighten the captive thumbscrew on the front end of the riser cage.
3.
If cabled expansion boards are installed on the PCI riser cage, connect all necessary internal cabling
to the expansion boards.
For more information on these cabling requirements, see the documentation that ships with the
option.
4.
Install the access panel (on page 26).
5.
Do one of the following:
6.
o
Slide the server into the rack.
o
Install the server into the rack ("Installing the server into the rack" on page 36).
Power up the server (on page 21).
Operations
31
Setup
Optional services
Delivered by experienced, certified engineers, HPE support services help you keep your servers up and
running with support packages tailored specifically. HPE support services let you integrate both
hardware and software support into a single package. A number of service level options are available to
meet your business and IT needs.
HPE support services offer upgraded service levels to expand the standard product warranty with
easy-to-buy, easy-to-use support packages that will help you make the most of your server investments.
Some of the HPE support services for hardware, software or both are:
•
•
Foundation Care – Keep systems running.
o
6-Hour Call-to-Repair
o
4-Hour 24x7
o
Next Business Day
Proactive Care – Help prevent service incidents and get you to technical experts when there is one.
o
6-Hour Call-to-Repair
o
4-Hour 24x7
o
Next Business Day
•
Startup and implementation services for both hardware and software
•
HPE Education Services – Help train your IT staff.
For more information on HPE support services, see the Hewlett Packard Enterprise website
(http://www.hpe.com/services).
Optimum environment
When installing the server in a rack, select a location that meets the environmental standards described in
this section.
Space and airflow requirements
To allow for servicing and adequate airflow, observe the following space and airflow requirements when
deciding where to install a rack:
•
Leave a minimum clearance of 63.5 cm (25 in) in front of the rack.
•
Leave a minimum clearance of 76.2 cm (30 in) behind the rack.
•
Leave a minimum clearance of 121.9 cm (48 in) from the back of the rack to the back of another rack
or row of racks.
Hewlett Packard Enterprise servers draw in cool air through the front door and expel warm air through the
rear door. Therefore, the front and rear rack doors must be adequately ventilated to allow ambient room
air to enter the cabinet, and the rear door must be adequately ventilated to allow the warm air to escape
from the cabinet.
Setup 32
CAUTION: To prevent improper cooling and damage to the equipment, do not block the
ventilation openings.
When vertical space in the rack is not filled by a server or rack component, the gaps between the
components cause changes in airflow through the rack and across the servers. Cover all gaps with
blanking panels to maintain proper airflow.
CAUTION: Always use blanking panels to fill empty vertical spaces in the rack. This
arrangement ensures proper airflow. Using a rack without blanking panels results in improper
cooling that can lead to thermal damage.
The 9000 and 10000 Series Racks provide proper server cooling from flow-through perforations in the
front and rear doors that provide 64 percent open area for ventilation.
CAUTION: When using a Compaq branded 7000 series rack, install the high airflow rack
door insert (PN 327281-B21 for 42U rack, PN 157847-B21 for 22U rack) to provide proper
front-to-back airflow and cooling.
CAUTION: If a third-party rack is used, observe the following additional requirements to
ensure adequate airflow and to prevent damage to the equipment:
• Front and rear doors—If the 42U rack includes closing front and rear doors, you must allow
5,350 sq cm (830 sq in) of holes evenly distributed from top to bottom to permit adequate
airflow (equivalent to the required 64 percent open area for ventilation).
• Side—The clearance between the installed rack component and the side panels of the rack
must be a minimum of 7 cm (2.75 in).
IMPORTANT: The Server cable management arm is not supported on Compaq
branded 7000 series racks.
Temperature requirements
To ensure continued safe and reliable equipment operation, install or position the system in a
well-ventilated, climate-controlled environment.
The maximum recommended ambient operating temperature (TMRA) for most server products is 35°C
(95°F). The temperature in the room where the rack is located must not exceed 35°C (95°F).
CAUTION: To reduce the risk of damage to the equipment when installing third-party options:
• Do not permit optional equipment to impede airflow around the server or to increase the
internal rack temperature beyond the maximum allowable limits.
• Do not exceed the manufacturer’s TMRA.
Power requirements
Installation of this equipment must comply with local and regional electrical regulations governing the
installation of information technology equipment by licensed electricians. This equipment is designed to
operate in installations covered by NFPA 70, 1999 Edition (National Electric Code) and NFPA-75, 1992
(code for Protection of Electronic Computer/Data Processing Equipment). For electrical power ratings on
options, refer to the product rating label or the user documentation supplied with that option.
WARNING: To reduce the risk of personal injury, fire, or damage to the equipment, do not
overload the AC supply branch circuit that provides power to the rack. Consult the electrical
authority having jurisdiction over wiring and installation requirements of your facility.
Setup 33
CAUTION: Protect the server from power fluctuations and temporary interruptions with a
regulating uninterruptible power supply. This device protects the hardware from damage
caused by power surges and voltage spikes and keeps the system in operation during a power
failure.
When installing more than one server, you might need to use additional power distribution devices to
safely provide power to all devices. Observe the following guidelines:
•
Balance the server power load between available AC supply branch circuits.
•
Do not allow the overall system AC current load to exceed 80% of the branch circuit AC current
rating.
•
Do not use common power outlet strips for this equipment.
•
Provide a separate electrical circuit for the server.
For more information on the hot-plug power supply and calculators to determine server power
consumption in various system configurations, see the Hewlett Packard Enterprise Power Advisor
website (http://www.hpe.com/info/poweradvisor/online).
Electrical grounding requirements
The server must be grounded properly for proper operation and safety. In the United States, you must
install the equipment in accordance with NFPA 70, 1999 Edition (National Electric Code), Article 250, as
well as any local and regional building codes. In Canada, you must install the equipment in accordance
with Canadian Standards Association, CSA C22.1, Canadian Electrical Code. In all other countries, you
must install the equipment in accordance with any regional or national electrical wiring codes, such as the
International Electrotechnical Commission (IEC) Code 364, parts 1 through 7. Furthermore, you must be
sure that all power distribution devices used in the installation, such as branch wiring and receptacles, are
listed or certified grounding-type devices.
Because of the high ground-leakage currents associated with multiple servers connected to the same
power source, Hewlett Packard Enterprise recommends the use of a PDU that is either permanently wired
to the building’s branch circuit or includes a nondetachable cord that is wired to an industrial-style plug.
NEMA locking-style plugs or those complying with IEC 60309 are considered suitable for this purpose.
Using common power outlet strips for the server is not recommended.
Server warnings and cautions
WARNING: This server is very heavy. To reduce the risk of personal injury or damage to the
equipment:
• Observe local occupational health and safety requirements and guidelines for manual
material handling.
• Get help to lift and stabilize the product during installation or removal, especially when the
product is not fastened to the rails. Hewlett Packard Enterprise recommends that a
minimum of two people are required for all rack server installations. A third person may be
required to help align the server if the server is installed higher than chest level.
• Use caution when installing the server in or removing the server from the rack; it is unstable
when not fastened to the rails.
WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the
internal system components to cool before touching them.
WARNING: To reduce the risk of personal injury, electric shock, or damage to the equipment,
remove the power cord to remove power from the server. The front panel Power On/Standby
button does not completely shut off system power. Portions of the power supply and some
internal circuitry remain active until AC power is removed.
Setup 34
CAUTION: Protect the server from power fluctuations and temporary interruptions with a
regulating uninterruptible power supply. This device protects the hardware from damage
caused by power surges and voltage spikes and keeps the system in operation during a power
failure.
CAUTION: Do not operate the server for long periods with the access panel open or
removed. Operating the server in this manner results in improper airflow and improper cooling
that can lead to thermal damage.
Rack warnings
WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that:
• The leveling jacks are extended to the floor.
• The full weight of the rack rests on the leveling jacks.
• The stabilizing feet are attached to the rack if it is a single-rack installation.
• The racks are coupled together in multiple-rack installations.
• Only one component is extended at a time. A rack may become unstable if more than one
component is extended for any reason.
WARNING: To reduce the risk of personal injury or equipment damage when unloading a
rack:
• At least two people are needed to safely unload the rack from the pallet. An empty 42U rack
can weigh as much as 115 kg (253 lb), can stand more than 2.1 m (7 ft) tall, and might
become unstable when being moved on its casters.
• Never stand in front of the rack when it is rolling down the ramp from the pallet. Always
handle the rack from both sides.
WARNING: To reduce the risk of personal injury or damage to the equipment, adequately
stabilize the rack before extending a component outside the rack. Extend only one component
at a time. A rack may become unstable if more than one component is extended.
WARNING: When installing a server in a telco rack, be sure that the rack frame is adequately
secured at the top and bottom to the building structure.
Identifying the contents of the server shipping carton
Unpack the server shipping carton and locate the materials and documentation necessary for installing
the server. All the rack mounting hardware necessary for installing the server into the rack is included with
the rack or the server.
The contents of the server shipping carton include:
•
Server
•
Power cord
•
Rack rail hook-and-loop strap
•
Rack mounting hardware kit
•
Printed setup documentation
In addition to the supplied items, you might need:
•
T-25 Torx screwdriver (to loosen the shipping screws located inside the server quick-release latch
rack ears)
Setup 35
•
T-10/T-15 Torx screwdriver
•
Flathead screwdriver
•
Hardware options
Installing hardware options
Install any hardware options before initializing the server. For options installation information, refer to the
option documentation. For server-specific information, refer to "Hardware options installation (on page 42)."
Installing the server into the rack
To install the server into a rack with square, round, or threaded holes, refer to the instructions that ship
with the rack hardware kit.
If you are installing the server into a telco rack, order the appropriate option kit at the RackSolutions
website (http://www.racksolutions.com/). Follow the server-specific instructions on the website to
install the rack brackets.
Use the following information when connecting peripheral cables and power cords to the server.
WARNING: This server is very heavy. To reduce the risk of personal injury or damage to the
equipment:
• Observe local occupational health and safety requirements and guidelines for manual
material handling.
• Get help to lift and stabilize the product during installation or removal, especially when the
product is not fastened to the rails. Hewlett Packard Enterprise recommends that a
minimum of two people are required for all rack server installations. A third person may be
required to help align the server if the server is installed higher than chest level.
• Use caution when installing the server in or removing the server from the rack; it is unstable
when not fastened to the rails.
CAUTION: Always plan the rack installation so that the heaviest item is on the bottom of the
rack. Install the heaviest item first, and continue to populate the rack from the bottom to the top.
To install the server in a Hewlett Packard Enterprise, Compaq-branded, Telco, or a third-party rack:
1.
Install the server and cable management arm option into the rack. See the documentation that ships
with the Easy Install Rail Kit.
2.
Connect peripheral devices to the server. For information on identifying connectors, see "Rear panel
components (on page 11)."
WARNING: To reduce the risk of electric shock, fire, or damage to the equipment, do not plug
telephone or telecommunications connectors into RJ-45 connectors.
3.
For a server using a non-hot-plug power supply: To prevent the accidental disconnection of the
power cord when sliding the server into and from the rack, secure the power cord through the strain
relief clip:
Setup 36
a. If the clip is positioned too near the power cord that it blocks the power cord plug connection,
slide the clip backward.
b. Connect the power cord to the server.
c. Press the top part of the clip, and then pull the clip open.
d. Position the power cord inside the clip, and then close the clip.
Setup 37
e. Slide the clip forward until it is flush against the edge of the power cord plug.
4.
For a server using a hot-plug power supply: To prevent accidental power cord disconnection
when sliding the server in and out of the rack, secure the power cord in the strain relief strap attached
to the power input module handle:
a. Unwrap the strain relief strap from the power input module handle.
CAUTION: Avoid tight bend radii to prevent damaging the internal wires of a power cord or a
server cable. Never bend power cords and server cables tight enough to cause a crease in the
sheathing.
b. Bend the plug end of the power cord in the position shown in the following image.
Setup 38
c. Secure the power cord with the strain relief strap.
5.
Employ best practices to route and manage the power cords and other cables in the server rear
panel.
IMPORTANT: When using cable management arm components, be sure to leave enough
slack in each of the cables to prevent damage to the cables when the server is extended from
the rack.
6.
Use the hook-and-loop strap included in the server shipping carton to secure the power cords and
the other rear panel cables to the rack rail. For detailed instructions, see "Installing the rack rail
hook-and-loop strap (on page 39)."
7.
Connect the power cord to the power source.
WARNING: To reduce the risk of electric shock or damage to the equipment:
• Do not disable the power cord grounding plug. The grounding plug is an important safety
feature.
• Plug the power cord into a grounded (earthed) electrical outlet that is easily accessible at all
times.
• Unplug the power cord from the power supply to disconnect power to the equipment.
• Do not route the power cord where it can be walked on or pinched by items placed against
it. Pay particular attention to the plug, electrical outlet, and the point where the cord extends
from the server.
Installing the rack rail hook-and-loop strap
The rack rail hook-and-loop strap can be installed on either the left or right rack rail. Hewlett Packard
Enterprise recommends installing it on the left rack rail for better cable management.
To install the rack rail hook-and-loop strap:
1.
Install the server into the rack ("Installing the server into the rack" on page 36).
2.
Install the rack rail hook-and-loop strap:
a. Hold the rear panel cables against the rack rail, and then wrap the strap around the rack rail.
CAUTION: To prevent thermal or mechanical obstruction on full-length servers installed in
the rack, the extra length and buckle part of the strap must be facing the outside of the rack rail.
Setup 39
b. Loop the end of the hook-and-loop strap through the buckle.
When multiple hook-and-loop straps are used in the same rack, stagger the strap location, so that
the straps are adjacent to each other when viewed from top to bottom. This positioning will enable
the rack rail to slide easily in and out of the rack.
Installing the operating system
This server does not ship with provisioning media. Everything needed to manage and install the system
software and firmware is preloaded on the server.
To operate properly, the server must have a supported operating system. Attempting to run an
unsupported operating system can cause serious and unpredictable results. For the latest information on
operating system support, see the Hewlett Packard Enterprise website
(http://www.hpe.com/info/supportos).
Failure to observe UEFI requirements for servers can result in errors installing the operating system,
failure to recognize boot media, and other boot failures. For more information on these requirements,
see the HPE UEFI Requirements on the Hewlett Packard Enterprise website
(http://www.hpe.com/support/Gen9UEFI).
To install an operating system on the server, use one of the following methods:
•
Intelligent Provisioning—For single-server deployment, updating, and provisioning capabilities. To
install an operating system on the server with Intelligent Provisioning (local or remote):
a. Connect the Ethernet cable between the network connector on the server and a network jack.
b. Press the Power On/Standby button.
c. During server POST, press F10.
d. Complete the initial Preferences and Registration portion of Intelligent Provisioning (on page 115).
e. At the 1 Start screen, click Configure and Install.
f. To finish the installation, follow the onscreen prompts. An Internet connection is required to update
the firmware and systems software.
•
Insight Control server provisioning—For multi-server remote OS deployment, use Insight Control
server provisioning for an automated solution. For more information, see the Insight Control
documentation on the Hewlett Packard Enterprise website
(http://www.hpe.com/info/insightcontrol/docs).
Setup 40
For additional system software and firmware updates, download the Service Pack for website (http://
www.hpe.com/servers/spp/download). Software and firmware must be updated before using the
server for the first time, unless any installed software or components require an older version.
For more information, see "Keeping the system current (on page 122)."
For more information on using these installation methods, see the Hewlett Packard Enterprise website
(http://www.hpe.com/info/ilo).
Powering on and selecting boot options in UEFI
Boot Mode
On servers operating in UEFI Boot Mode, the boot controller and boot order are set automatically.
1.
Press the Power On/Standby button.
2.
During the initial boot:
o
To modify the server configuration ROM default settings, press the F9 key in the POST screen
to enter the UEFI System Utilities screen. By default, the System Utilities menus are in the
English language.
o
If you do not need to modify the server configuration and are ready to install the system software,
press the F10 key to access Intelligent Provisioning.
For more information on automatic configuration, see the UEFI documentation on the Hewlett Packard
Enterprise website (http://www.hpe.com/info/ProLiantUEFI/docs).
Registering the server
To experience quicker service and more efficient support, register the product at the Hewlett Packard
Enterprise Product Registration website (http://www.hpe.com/info/register).
Setup 41
Hardware options installation
Introduction
If more than one option is being installed, read the installation instructions for all the hardware options and
identify similar steps to streamline the installation process.
WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the
internal system components to cool before touching them.
CAUTION: To prevent damage to electrical components, properly ground the server before
beginning any installation procedure. Improper grounding can cause electrostatic discharge.
Security bezel option
The security bezel helps prevent unauthorized physical access to the front panel components. Install the
security bezel and then lock it with the key provided with the kit. The security bezel is only supported in
servers that are using the quick-release latch rack ears.
Drive options
For a list of drive configurations supported in this server, see "Drive numbering (on page 18)."
The embedded storage controller supports SATA drive installation. For SAS drive installation, install a
Host Bus Adapter or a Smart Array Controller board option.
For more information about product features, specifications, options, configurations, and compatibility,
see the product QuickSpecs on the Hewlett Packard Enterprise website (http://www.hpe.com/info/qs).
Hardware options installation
42
Drive installation guidelines
When adding drives to the server, observe the following general guidelines:
•
The system automatically sets all device numbers.
•
Populate drive bays, based on the drive numbering sequence. Start from the drive bay with the
lowest device number ("Drive numbering" on page 18).
•
All drives grouped into the same drive array must meet the following criteria:
o
They must be either all SAS or all SATA.
o
They must be either all hard drives or all solid state drives.
o
Drives should be the same capacity to provide the greatest storage space efficiency when drives
are grouped together into the same drive array.
Installing a non-hot-plug drive
CAUTION: To prevent improper cooling and thermal damage, do not operate the server
unless all bays are populated with either a component or a blank.
To install the component:
1.
Power down the server (on page 21).
2.
Remove all power:
a. Disconnect each power cord from the power source.
b. Disconnect each power cord from the server.
3.
If installed, remove the security bezel ("Remove the security bezel (optional)" on page 25).
4.
Remove the drive carrier.
5.
Remove the two metal brackets from the drive carrier.
Hardware options installation
43
6.
Install the drive in the carrier.
7.
Install the drive.
CAUTION: To prevent improper cooling and thermal damage, do not operate the server
unless all bays are populated with either a component or a blank.
8.
If removed, install the security bezel ("Security bezel option" on page 42).
9.
Connect each power cord to the server.
10.
Connect each power cord to the power source.
11.
Power up the server (on page 21).
To configure arrays, see the HPE Smart Storage Administrator User Guide on the Hewlett Packard
Enterprise website (http://www.hpe.com/info/smartstorage/docs).
Installing a hot-plug drive
CAUTION: To prevent improper cooling and thermal damage, do not operate the server
unless all bays are populated with either a component or a blank.
To install the component:
1.
If installed, remove the security bezel ("Remove the security bezel (optional)" on page 25).
Hardware options installation
44
2.
Remove the drive blank.
3.
Prepare the drive.
4.
Install the drive.
5.
Determine the status of the drive from the drive LED definitions ("Hot-plug drive LED definitions" on
page 18).
6.
If removed, install the security bezel ("Security bezel option" on page 42).
To configure arrays, see the HPE Smart Storage Administrator User Guide on the Hewlett Packard
Enterprise website (http://www.hpe.com/info/smartstorage/docs).
8-bay LFF non-hot-plug drive enablement option
For more information about product features, specifications, options, configurations, and compatibility,
see the product QuickSpecs on the Hewlett Packard Enterprise website (http://www.hpe.com/info/qs).
To install the component:
1.
Power down the server (on page 21).
2.
Remove all power:
a. Disconnect each power cord from the power source.
Hardware options installation
45
b. Disconnect each power cord from the server.
3.
Do one of the following:
o
Extend the server from the rack (on page 21).
o
Remove the server from the rack (on page 23).
4.
Remove the access panel (on page 25).
5.
Remove the air baffle (on page 27).
6.
Install the 4-bay LFF non-hot-plug drive backplane on the rear side of the box 2 drive cage.
7.
Connect the BP2 power connector of the preinstalled drive power cable to the new 4-bay LFF
non-hot-plug drive backplane.
8.
If installed, remove the primary PCI riser cage ("Remove the PCI riser cages" on page 29).
9.
Connect the Mini-SAS cable:
a. Connect the Mini-SAS cable to the system board.
Hardware options installation
46
b. Route the cable through the white cable clip on the left hand side of the chassis, and then
connect the split ends of the cable to the drive backplane.
10.
If removed, install the primary PCI riser cage ("Install the PCI riser cages" on page 30).
11.
Install the air baffle (on page 28).
12.
Install the access panel (on page 26).
13.
Do one of the following:
o
Slide the server into the rack.
o
Install the server into the rack ("Installing the server into the rack" on page 36).
14.
Power up the server (on page 21).
15.
Install the drives ("Drive options" on page 42).
Drive cable options
Use these drive cable options to install a Host Bus Adapter or a Smart Array Controller board option.
For more information about product features, specifications, options, configurations, and compatibility,
see the product QuickSpecs on the Hewlett Packard Enterprise website (http://www.hpe.com/info/qs).
Mini-SAS cable option for 4-bay LFF hot-plug drive
configurations
This section describes how to connect the Mini-SAS cable option to upgrade the 4-bay LFF hot-plug drive
connection from the onboard storage controller to an HPE Smart HBA option.
To connect the cable option:
1.
Power down the server (on page 21).
2.
Remove all power:
a. Disconnect each power cord from the power source.
b. Disconnect each power cord from the server.
3.
Do one of the following:
o
Extend the server from the rack (on page 21).
o
Remove the server from the rack (on page 23).
Hardware options installation
47
4.
Remove the access panel (on page 25).
5.
Remove the air baffle (on page 27).
6.
If installed, remove the primary PCI riser cage ("Remove the PCI riser cages" on page 29).
7.
Remove the existing 4-bay LFF hot-plug drive Mini-SAS cable:
a. Disconnect the existing Mini-SAS cable from the drive backplane and the Mini-SAS connector on
the system board.
b. Release the Mini-SAS cable from the white cable clip on the left hand side of the chassis.
8.
Install the HBA:
a. Remove the onboard PCIe3 x8 slot 3 cover.
Hardware options installation
48
b. Install the HBA.
9.
Connect the Mini-SAS cable:
a. Connect one end of the Mini-SAS cable to port 1 of the HBA.
b. Route the Mini-SAS cable through the white cable clip on the left hand side of the chassis, and
then connect the cable to the drive backplane.
10.
If removed, install the primary PCI riser cage ("Install the PCI riser cages" on page 30).
11.
Install the air baffle (on page 28).
12.
Install the access panel (on page 26).
13.
Do one of the following:
o
Slide the server into the rack.
o
Install the server into the rack ("Installing the server into the rack" on page 36).
14.
Power up the server (on page 21).
15.
If you are planning to install new drives, install them now ("Drive options" on page 42).
Hardware options installation
49
Mini-SAS Y-cable option for 8-bay LFF hot-plug drive
configurations
This section describes how to connect the Mini-SAS Y-cable option to upgrade the 8-bay LFF hot-plug
drive cage connection from the onboard storage controller or from a Smart HBA option to a Smart Array
P-series Controller option.
To connect the cable option:
1.
2.
Power down the server (on page 21).
Remove all power:
a. Disconnect each power cord from the power source.
b. Disconnect each power cord from the server.
3.
Do one of the following:
o
Extend the server from the rack (on page 21).
o
Remove the server from the rack (on page 23).
4.
Remove the access panel (on page 25).
5.
Remove the air baffle (on page 27).
6.
If installed, remove the primary PCI riser cage ("Remove the PCI riser cages" on page 29).
7.
If the 8-bay LFF hot-plug drive cage is connected to the onboard Mini-SAS connectors, do the
following:
a. Disconnect the existing Mini-SAS cables from the drive backplane and the Mini-SAS connectors
on the system board.
b. Release the Mini-SAS cables from the white cable clip on the left hand side of the chassis.
8.
If the 8-bay LFF hot-plug drive cage is connected to an HBA, do the following:
a. Disconnect the existing Mini-SAS cables from the drive backplane and the HBA.
Hardware options installation
50
b. Release the Mini-SAS cables from the white cable clip on the left hand side of the chassis.
c. Remove the HBA.
Hardware options installation
51
9.
Install the storage controller.
10.
Connect the Mini-SAS Y-cable:
a. Connect the common end of the Mini-SAS Y-cable to the controller option.
b. Route the split ends of the Mini-SAS Y-cable through the white cable clip on the left hand side of
the chassis, and then connect the cables to the drive backplanes.
11.
If removed, install the primary PCI riser cage ("Install the PCI riser cages" on page 30).
12.
Install the air baffle (on page 28).
13.
Install the access panel (on page 26).
14.
Do one of the following:
o
Slide the server into the rack.
o
Install the server into the rack ("Installing the server into the rack" on page 36).
15.
Power up the server (on page 21).
16.
If you are planning to install new drives, install them now ("Drive options" on page 42).
Hardware options installation
52
Storage controller options
The server ships with an embedded Dynamic Smart Array B140i Controller. This embedded controller is
supported in UEFI Boot Mode only. For more information about the controller and its features, see the
HPE Dynamic Smart Array B140i RAID Controller User Guide on the Hewlett Packard Enterprise website
(http://www.hpe.com/info/smartstorage/docs).
Upgrade options exist for an integrated array controller. For a list of supported options, see the product
QuickSpecs on the Hewlett Packard Enterprise website (http://www.hpe.com/info/qs).
To configure arrays, see the HPE Smart Storage Administrator User Guide on the Hewlett Packard
Enterprise website (http://www.hpe.com/info/smartstorage/docs).
The server supports FBWC. FBWC consists of a cache module and a Smart Storage Battery Pack. The
DDR cache module buffers and stores data being written by an integrated Gen9 P-series Smart Array
Controller.
This server supports the 96-W Smart Storage Battery Pack. This battery pack can support up to 24
devices. Devices in this context refer to the Smart Array Controller or NVDIMM associated with the cache
module.
The battery pack might have a low charge when installed. If the battery does have low charge, a POST
error message appears when the server is powered up, indicating that the battery pack is temporarily
disabled. No action is necessary. The internal circuitry automatically recharges the batteries and enables
the battery pack. When the system is powered on this process might take approximately 2 hours.
If a system power failure occurs, a fully charged battery pack provides power for up to 150 seconds.
During that interval, the controller transfers the cached data from DDR memory to flash memory, where
the data remains indefinitely or until a controller retrieves the data. The data protection and the time limit
also apply if a power outage occurs. When power is restored to the system, an initialization process writes
the preserved data to the storage drives.
CAUTION: The cache module connector does not use the industry-standard DDR3
mini-DIMMs. Do not use the controller with cache modules designed for other controller
models, because the controller can malfunction and you can lose data. Also, do not transfer
this cache module to an unsupported controller model, because you can lose data.
CAUTION: To prevent a server malfunction or damage to the equipment, do not add or
remove the battery pack while an array capacity expansion, RAID level migration, or stripe size
migration is in progress.
CAUTION: After the server is powered down, wait for 30 seconds, and then check the amber
LED before unplugging the cable from the cache module. If the amber LED flashes after 30
seconds, do not remove the cable from the cache module. The cache module is backing up
data. Data will be lost if the cable is detached when the amber LED is still flashing.
Storage controller installation guidelines
To maintain optimal thermal conditions when installing a P-series Smart Array Controller or a Smart HBA
option, Hewlett Packard Enterprise recommends the following guidelines.
Storage
Expansion slot
controller/HBA option
Cable option
Drive
configuration
Air scoop
requirement
Onboard PCIe3 x8
H24x Smart HBA or any
supported low-profile HBA slot 3
Onboard PCIe3 x8
H24x Smart HBA or any
supported low-profile HBA slot 3
Onboard PCIe3 x8
P44x Smart Array
slot 3
Controller
1 Mini-SAS cable
(PN 779622-B21)
4-bay LFF drive
model
No
2 Mini-SAS cables
(PN 779622-B21)
8-bay LFF drive
model
No
1 Mini-SAS Y-cable 8-bay LFF drive
(PN 779619-B21)
model
No
Hardware options installation
53
Slot 1 or 2 of the
two-slot PCI riser
cage
2 H240 Smart Array HBAs Slots 1 and 2 of the
two-slot PCI riser
cage
P84x Smart Array
Controller
2 Mini-SAS
Y-cables
(PN 779619-B21)
2 Mini-SAS
Y-cables
(PN 779619-B21)
12-bay LFF drive Not applicable
model
12-bay LFF drive No
model
Installing the storage controller and FBWC module options
To install the component:
1.
Power down the server (on page 21).
2.
Remove all power:
a. Disconnect each power cord from the power source.
b. Disconnect each power cord from the server.
3.
Do one of the following:
o
Extend the server from the rack (on page 21).
o
Remove the server from the rack (on page 23).
4.
Remove the access panel (on page 25).
5.
If installed, remove the air scoop from the storage controller/HBA.
For more information, see the documentation that ships with the option.
6.
If you intend to use an FBWC module, install the module on the storage controller. Depending on the
controller model, the cable connector on the cache module might be facing up or down when the
module is installed on the controller board.
a. Connect the cache module backup power cable to the module.
Hardware options installation
54
b. Install the cache module on the storage controller.
7.
Install the storage controller ("Expansion board options" on page 76).
8.
If a cache module is installed on a storage controller located in the onboard PCIe3 x8 slot 3, connect
the cache module backup power cable to the system board.
9.
If a cache module is installed on a storage controller located in the two-slot PCI riser cage, do the
following:
a. Guide the cache module backup power cable underneath the rear end of the riser cage.
b. Install the two-slot PCI riser cage ("Install the PCI riser cages" on page 30).
Hardware options installation
55
c. Connect the cache module backup power cable to the system board.
10.
Connect all necessary internal cables to the storage controller. For internal drive cabling information,
see "Storage cabling (on page 101)."
11.
If you are planning to install the Smart Storage Battery Pack, install it now ("Installing the Smart
Storage Battery" on page 56).
12.
Install the access panel (on page 26).
13.
Do one of the following:
o
Slide the server into the rack.
o
Install the server into the rack ("Installing the server into the rack" on page 36).
14.
Power up the server (on page 21).
15.
If you are planning to install new drives, install them now ("Drive options" on page 42).
For more information about the integrated storage controller and its features, select the relevant user
documentation on the Hewlett Packard Enterprise website
(http://www.hpe.com/info/smartstorage/docs).
To configure arrays, see the HPE Smart Storage Administrator User Guide on the Hewlett Packard
Enterprise website (http://www.hpe.com/info/smartstorage/docs).
Installing the Smart Storage Battery
For more information about product features, specifications, options, configurations, and compatibility,
see the product QuickSpecs on the Hewlett Packard Enterprise website (http://www.hpe.com/info/qs).
CAUTION: In systems that use external data storage, be sure that the server is the first unit
to be powered down and the last to be powered back up. Taking this precaution ensures that
the system does not erroneously mark the external drives as failed when the server is powered
up.
To install the component:
1.
Power down the server (on page 21).
2.
Remove all power:
a. Disconnect each power cord from the power
source.
b. Disconnect each power cord from the server.
3.
Do one of the following:
Hardware options installation
56
o
Extend the server from the rack (on page 21).
o
Remove the server from the rack (on page 23).
4.
Remove the access panel (on page 25).
5.
Remove the air baffle (on page 27).
6.
Install the Smart Storage Battery on the server.
7.
Install the air baffle (on page 28).
8.
Install the access panel (on page 26).
9.
Do one of the following:
10.
o
Slide the server into the rack.
o
Install the server into the rack ("Installing the server into the rack" on page 36).
Power up the server (on page 21).
M.2 SSD enablement option
For more information about product features, specifications, options, configurations, and compatibility,
see the product QuickSpecs on the Hewlett Packard Enterprise website (http://www.hpe.com/info/qs).
To install the component:
1.
2.
Power down the server (on page 21).
Remove all power:
a. Disconnect each power cord from the power source.
b. Disconnect each power cord from the server.
3.
Do one of the following:
o
Extend the server from the rack (on page 21).
o
Remove the server from the rack (on page 23).
4.
Remove the access panel (on page 25).
5.
To install the M.2 SSD enablement board on the system board, do the
following:
Hardware options installation
57
a. Remove the full-height bracket from the M.2 SSD enablement board.
b. Install the low-profile bracket on the M.2 SSD enablement board.
Hardware options installation
58
c. Remove the onboard PCIe3 x16 slot 4 cover.
d. Install the M.2 SSD enablement board. Verify that the board is firmly seated in the slot.
e. Connect the SATA cables to the M.2 SSD enablement board.
f.
Connect the M.2 SSD SATA cables to the system board.
Hardware options installation
59
g. Secure the extra length of the SATA cables with a cable tie, and then place the bundled part on
top of the air baffle.
6.
To install the M.2 SSD enablement board in the top slot of the FlexibleLOM riser cage, do the
following:
a. Remove the PCIe3 x8 riser slot 4 cover.
Hardware options installation
60
b. Open the riser slot retainer latch.
c. Install the M.2 SSD enablement board. Verify that the board is firmly seated in the slot.
d. Connect the SATA cables to the M.2 SSD enablement board.
e. Connect the M.2 SSD SATA cables to the system board.
Hardware options installation
61
f.
Secure the extra length of the SATA cables with a cable tie, and then place the bundled part on
top of the air baffle.
7.
Install the access panel (on page 26).
8.
Do one of the following:
9.
o
Slide the server into the rack.
o
Install the server into the rack ("Installing the server into the rack" on page 36).
Power up the server (on page 21).
Processor option
The server supports single and dual-processor operations.
Installing a second processor
If you are installing a second Intel Xeon E5-2600 v3 processor in the processor socket 2, follow the
procedure in this section.
Upgrading from an existing E5-2600 v3 processor to a E5-2600 v4 processor
This server only supports E5-2600 v4 processors with a TDP specification of 105 W or less. See the
Customer Advisory (c04849981)
(http://h20564.www2.hpe.com/hpsc/doc/public/display?docId=c04849981) for the latest information.
Read this Customer Advisory in its entirety before selecting a processor upgrade option.
For more information about product features, specifications, options, configurations, and compatibility,
see the product QuickSpecs on the Hewlett Packard Enterprise website (http://www.hpe.com/info/qs).
Processor installation cautions
The server supports single-processor and dual-processor operations.
CAUTION: To avoid damage to the processor and system board, only authorized personnel
should attempt to replace or install the processor in this server.
CAUTION: To prevent possible server overheating, always populate each processor socket
with a processor socket cover and a processor blank, or a processor and a heatsink.
Hardware options installation
62
CAUTION: To prevent possible server malfunction and damage to the equipment,
multiprocessor configurations must contain processors with the same part number.
IMPORTANT: If installing a processor with a faster speed, update the system ROM before
installing the processor.
IMPORTANT: Processor socket 1 must be populated at all times or the server does not
function.
For optimum performance, Hewlett Packard Enterprise recommends:
•
Use DIMMs that match the speed of the processor installed in the server. Intel Xeon E5-2600 v4
processors are optimized to work with 2400 MHz DIMMs.
•
In a multiprocessor configuration, balance the total capacity of the DIMMs across the processors.
Installing the processor option
1.
Power down the server (on page 21).
2.
Remove all power:
a. Disconnect each power cord from the power source.
b. Disconnect each power cord from the server.
3.
Do one of the following:
o
Extend the server from the rack (on page 21).
o
Remove the server from the rack (on page 23).
4.
Remove the access panel (on page 25).
5.
Remove the air baffle (on page 27).
6.
Remove the processor blank.
CAUTION: The pins on the processor socket are very fragile. Any damage to them may
require replacing the system board.
Hardware options installation
63
7.
Open each of the processor locking levers in the order indicated in the following illustration, and then
open the processor retaining bracket.
8.
Remove the clear processor socket cover. Retain the processor socket cover for future use.
CAUTION: THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY
DAMAGED. To avoid damage to the system board, do not touch the processor or the
processor socket contacts.
Hardware options installation
64
9.
Install the processor. Verify that the processor is fully seated in the processor retaining bracket by
visually inspecting the processor installation guides on either side of the processor. THE PINS ON
THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED.
10.
Close the processor retaining bracket. When the processor is installed properly inside the processor
retaining bracket, the processor retaining bracket clears the flange on the front of the socket.
CAUTION: Do not press down on the processor. Pressing down on the processor may cause
damage to the processor socket and the system board. Press only in the area indicated on the
processor retaining bracket.
11.
Press and hold the processor retaining bracket in place, and then close each processor locking
lever. Press only in the area indicated on the processor retaining bracket.
Hardware options installation
65
12.
Remove the thermal interface protective cover from the heatsink.
13.
Install the heatsink:
a. Position the heatsink on the processor backplate.
b. Tighten one pair of diagonally opposite screws halfway, and then tighten the other pair of screws.
c. Finish the installation by completely tightening the screws in the same sequence.
14.
To determine which fan blanks need to be removed to install the additional fans, see "Fan population
guidelines."
Hardware options installation
66
15.
Remove the fan blank.
16.
Install the fan.
17.
Connect the fan cable to the system board.
Store any unused fans as spares.
18.
Install the air baffle (on page 28).
19.
Install the access panel (on page 26).
20.
Do one of the following:
21.
o
Slide the server into the rack.
o
Install the server into the rack ("Installing the server into the rack" on page 36).
Power up the server (on page 21).
Redundant fan option
To provide sufficient airflow to the system if a fan fails, the server supports redundant fans.
Hardware options installation
67
For more information about product features, specifications, options, configurations, and compatibility,
see the product QuickSpecs on the Hewlett Packard Enterprise website (http://www.hpe.com/info/qs).
Fan population guidelines
Configuration
Fan bay 1 Fan bay 2
Fan bay 3
Fan bay 4
Fan bay 5
Fan bay 6
One processor, nonredundant Blank
Blank
One processor, redundant
Blank
Fan
Fan
Blank
Blank
Fan
Fan
Fan
Fan
Blank
Two processors,
nonredundant
Blank
Blank
Fan
Fan
Fan
Fan
Two processors, redundant
Blank
Fan
Fan
Fan
Fan
Fan
•
•
When an expansion board is installed in a PCI riser cage option located in the system board:
o
PCIe3 x16 slot 1 (primary PCI riser cage)—Fan 1 must be installed.
o
PCIe3 x16 slot 4 (secondary PCI riser cage)—Fan 5 must be installed.
In a redundant fan mode:
o
If one fan fails, the system continues to operate without redundancy. This condition is indicated
by a flashing amber Health LED.
o
If two fans fail, the operating system shuts down.
Installing the fan option
WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the
internal system components to cool before touching them.
To install the component:
1.
Power down the server (on page 21).
2.
Remove all power:
a. Disconnect each power cord from the power source.
b. Disconnect each power cord from the server.
3.
Do one of the following:
o
Extend the server from the rack (on page 21).
Hardware options installation
68
o
Remove the server from the rack (on page 23).
4.
Remove the access panel (on page 25).
5.
Remove the air baffle (on page 27).
6.
To determine which fan blanks need to be removed to install the additional fans, see "Fan population
guidelines."
7.
Remove the fan blank.
8.
Install the fan.
9.
Connect the fan cable to the system board.
10.
Install the air baffle (on page 28).
11.
Install the access panel (on page 26).
12.
Do one of the following:
13.
o
Slide the server into the rack.
o
Install the server into the rack ("Installing the server into the rack" on page 36).
Power up the server (on page 21).
Hardware options installation
69
Memory options
IMPORTANT: This server does not support mixing LRDIMMs and RDIMMs. Attempting to
mix any combination of these DIMMs can cause the server to halt during BIOS initialization.
The memory subsystem in this server can support LRDIMMs or RDIMMs:
•
RDIMMs offer address parity protection.
•
LRDIMMs support higher densities than single-rank and dual-rank RDIMMs. This support enables
you to install higher capacity DIMMs, resulting in higher system capacities and higher bandwidth.
All types are referred to as DIMMs when the information applies to all types. When specified as LRDIMM
or RDIMM, the information applies to that type only. All memory installed in the server must be of the
same type.
Memory-processor compatibility information
For the latest memory configuration information, see the product QuickSpecs on the Hewlett Packard
Enterprise website (http://www.hpe.com/info/qs).
DIMM type
•
•
Intel Xeon E5-2600 v3 processors are optimized for:
o
Single-rank and dual-rank PC4-2133 (DDR4-2133) RDIMMs operating at up to 2133 MT/s
o
Dual-rank and quad-rank PC4-2133 (DDR4-2133) LRDIMMs operating at up to 2133 MT/s
Intel Xeon E5-2600 v4 processors are optimized for:
o
Single-rank and dual-rank PC4-2400T (DDR4-2400) RDIMMs operating at up to 2400 MT/s
o
Dual-rank PC4-2400T (DDR4-2400) LRDIMMs operating at up to 2400 MT/s
DIMM specifications
DIMM specifications – Intel Xeon E5-2600 v3 processor installed
Type
Rank
Capacity (GB)
Native speed (MT/s)
Voltage
RDIMM
Single
4
2133
STD
RDIMM
Single
8
2133
STD
RDIMM
Dual
8
2133
STD
RDIMM
Dual
16
2133
STD
LRDIMM
Dual
16
2133
STD
RDIMM
Dual
32
2133
STD
LRDIMM
Quad
32
2133
STD
DIMM specifications – Intel Xeon E5-2600 v4 processor installed
Type
Rank
Capacity (GB)
Native speed (MT/s)
Voltage
RDIMM
Single
8
2400
STD
RDIMM
Single
16
2400
STD
RDIMM
Dual
16
2400
STD
RDIMM
Dual
32
2400
STD
LRDIMM
Dual
32
2400
STD
Populated DIMM speed (MT/s)
Hardware options installation
70
Operating memory speed is a function of rated DIMM speed, the number of DIMMs installed per channel,
processor model, and the speed selected in the BIOS/Platform Configuration (RBSU) of the UEFI System
Utilities ("HPE UEFI System Utilities" on page 117).
Populated DIMM speed – Intel Xeon E5-2600 v3 processor installed
Type
Rank
1 DIMM per channel (MT/s)
RDIMM
Single
2133
RDIMM
Dual
2133
LRDIMM
Dual
2133
LRDIMM
Quad
2133
Populated DIMM speed – Intel Xeon E5-2600 v4 processor installed
Type
Rank
1 DIMM per channel (MT/s)
RDIMM
Single
2400
RDIMM
Dual
2400
LRDIMM
Dual
2400
Maximum memory capacity
Maximum memory capacity is a function of DIMM capacity, number of installed DIMMs, memory type, and
number of installed processors.
Maximum memory capacity – Intel Xeon E5-2600 v3 processor installed
DIMM type
DIMM rank
Capacity
(GB)
Maximum capacity for
one processor (GB)
Maximum capacity for
two processors (GB)
RDIMM
Single-rank
4
16
32
RDIMM
Single-rank
8
32
64
RDIMM
Dual-rank
8
32
64
RDIMM
Dual-rank
16
64
128
LRDIMM
Dual-rank
16
64
128
RDIMM
Dual-rank
32
128
256
LRDIMM
Quad-rank
32
128
256
Maximum memory capacity – Intel Xeon E5-2600 v4 processor installed
DIMM type
DIMM rank
Capacity
(GB)
Maximum capacity for
one processor (GB)
Maximum capacity for
two processors (GB)
RDIMM
Single-rank
8
32
64
RDIMM
Single-rank
16
64
128
RDIMM
Dual-rank
16
64
128
RDIMM
Dual-rank
32
128
256
LRDIMM
Dual-rank
32
128
256
SmartMemory
SmartMemory authenticates and unlocks certain features available only on Qualified memory and verifies
whether installed memory has passed Hewlett Packard Enterprise qualification and test processes.
Qualified memory is performance-tuned and provides future enhanced support through Active Health
and manageability software.
Hardware options installation
71
Memory subsystem architecture
The memory subsystem in this server is divided into channels. Each processor supports four channels,
and each channel supports one DIMM slot.
Channel
Population order
Slot number
1
A
1
2
B
2
3
4
C
D
4
3
DIMM slots are identified by number and by letter. Letters identify the population order. Slot numbers are
reported by ROM messages during boot and are used for error reporting. For the DIMM slot locations, see
"DIMM slot locations (on page 16)."
Single-, dual-, and quad-rank DIMMs
To understand and configure memory protection modes properly, an understanding of single-, dual-, and
quad-rank DIMMs is helpful. Some DIMM configuration requirements are based on these classifications.
A single-rank DIMM has one set of memory chips that is accessed while writing to or reading from the
memory. A dual-rank DIMM is similar to having two single-rank DIMMs on the same module, with only one
rank accessible at a time. A quad-rank DIMM is, effectively, two dual-rank DIMMs on the same module.
Only one rank is accessible at a time. The server memory control subsystem selects the proper rank
within the DIMM when writing to or reading from the DIMM.
Dual- and quad-rank DIMMs provide the greatest capacity with the existing memory technology. For
example, if current DRAM technology supports 8-GB single-rank DIMMs, a dual-rank DIMM would be 16
GB, and a quad-rank DIMM would be 32 GB.
LRDIMMs are labeled as quad-rank DIMMs. There are four ranks of DRAM on the DIMM, but the
LRDIMM buffer creates an abstraction that allows the DIMM to appear as a dual-rank DIMM to the
system. The LRDIMM buffer isolates the electrical loading of the DRAM from the system to allow for faster
operation. This allows higher memory operating speed compared to quad-rank RDIMMs.
DIMM identification
To determine DIMM characteristics, see the label attached to the DIMM and refer to the following
illustration and table.
Hardware options installation
72
Item
Description
Definition
1
Capacity
8 GB
16 GB
32 GB
64 GB
2
Rank
1R = Single-rank
2R = Dual-rank
4R = Quad-rank
3
Data width on DRAM
x4 = 4-bit
x8 = 8-bit
4
Memory generation
DDR4
5
Maximum memory speed 2133 MT/s
2400 MT/s
6
CAS latency
P=15
T=17
7
DIMM type
R = RDIMM (registered)
L = LRDIMM (load reduced)
For more information about product features, specifications, options, configurations, and compatibility,
see the product QuickSpecs on the Hewlett Packard Enterprise website (http://www.hpe.com/info/qs).
Memory configurations
To optimize server availability, the server supports the following AMP modes:
•
Advanced ECC—Provides up to 4-bit error correction. This mode is the default option for this server.
•
Online spare memory—Provides protection against failing or degraded DIMMs. Certain memory is
reserved as spare, and automatic failover to spare memory occurs when the system detects a DIMM
that is degrading. This allows DIMMs that have a higher probability of receiving an uncorrectable
memory error (which would result in system downtime) to be removed from operation.
•
Mirrored memory—Provides maximum protection against failed DIMMs. Uncorrectable errors in one
channel are corrected by the mirror channel.
Advanced Memory Protection options are configured in the BIOS/Platform Configuration (RBSU). If the
requested AMP mode is not supported by the installed DIMM configuration, the server boots in
Advanced ECC mode. For more information, see the HPE UEFI System Utilities User Guide for Servers
on the Hewlett Packard Enterprise website (http://www.hpe.com/info/ProLiantUEFI/docs).
Advanced ECC memory configuration
Advanced ECC memory is the default memory protection mode for this server. Standard ECC can correct
single-bit memory errors and detect multi-bit memory errors. When multi-bit errors are detected using
Standard ECC, the error is signaled to the server and causes the server to halt.
Advanced ECC protects the server against some multi-bit memory errors. Advanced ECC can correct
both single-bit memory errors and 4-bit memory errors if all failed bits are on the same DRAM device on
the DIMM.
Advanced ECC provides additional protection over Standard ECC because it is possible to correct certain
memory errors that would otherwise be uncorrected and result in a server failure. Using HPE Advanced
Memory Error Detection technology, the server provides notification when a DIMM is degrading and has a
higher probability of uncorrectable memory error.
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73
Online Spare memory configuration
Online spare memory provides protection against degraded DIMMs by reducing the likelihood of
uncorrected memory errors. This protection is available without any operating system support.
Online spare memory protection dedicates one rank of each memory channel for use as spare memory.
The remaining ranks are available for OS and application use. If correctable memory errors occur at a rate
higher than a specific threshold on any of the non-spare ranks, the server automatically copies the
memory contents of the degraded rank to the online spare rank. The server then deactivates the failing
rank and automatically switches over to the online spare rank.
Mirrored memory configuration
Mirroring provides protection against uncorrected memory errors that would otherwise result in server
downtime. Mirroring is performed at the channel level to one memory channel pair that can be either:
•
Channel 1 data being mirrored in channel 2
•
Channel 3 data being mirrored in channel 4
If an uncorrectable error is detected in the active memory channel, data is retrieved from the mirror
channel. This channel becomes the new active channel, and the system disables the channel with the
failed DIMM.
General DIMM slot population guidelines
Observe the following guidelines for all AMP modes:
•
Install DIMMs that are optimized for the installed processor.
To identify the processor type installed in the server, use the BIOS/Platform Configuration (RBSU) of
the UEFI System Utilities ("Identifying the processor type" on page 75).
•
Install DIMMs only if the corresponding processor is installed.
•
Do not mix LRDIMMs and RDIMMs.
•
When only one processor is installed, install DIMMs in sequential alphabetic order: Ch 1-A, Ch 2-B,
Ch 3-C, Ch 4-D.
•
When two processors are installed, install the DIMMs in sequential alphabetical order balanced
between the two processors: P1-A, P2-A, P1-B, P2-B, P1-C, P2-C, P1-D, P2-D.
For more information about server memory, see the Hewlett Packard Enterprise website
(http://www.hpe.com/info/memory).
Advanced ECC population guidelines
For Advanced ECC mode configurations, observe the following guidelines:
•
Observe the general DIMM slot population guidelines.
•
DIMMs may be installed individually.
Online spare population guidelines
For Online Spare memory mode configurations, observe the following guidelines:
•
Observe the general DIMM slot population guidelines.
•
Each channel must have a valid online spare configuration.
•
Each channel can have a different valid online spare configuration.
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74
•
Each populated channel must have a spare rank. A single dual-rank DIMM is not a valid
configuration.
Mirrored Memory population guidelines
For Mirrored Memory mode configurations, observe the following guidelines:
•
Observe the general DIMM slot population guidelines.
•
Install DIMMs in either channel 1 and channel 2, or channel 3 and channel 4. Installed DIMMs must
be identical in terms of size and organization.
•
In multi-processor configurations, each processor must have a valid Mirrored Memory configuration.
Identifying the processor type
The processor type installed in the server is briefly displayed during POST. To view this information and
additional processor specifications, do the following:
1.
Reboot the server.
The server restarts and the POST screen appears.
2.
Press F9.
The System Utilities screen appears.
3.
Select System Information | Processor Information.
The Processor Information screen shows detailed information about the processors installed in the
server.
4.
Press Esc until the main menu is displayed.
5.
Select Reboot the System to exit the utility and resume the boot process.
Installing a DIMM
1.
Power down the server (on page 21).
2.
Remove all power:
a. Disconnect each power cord from the power source.
b. Disconnect each power cord from the server.
3.
Do one of the following:
o
Extend the server from the rack (on page 21).
o
Remove the server from the rack (on page 23).
4.
Remove the access panel (on page 25).
5.
Remove the air baffle (on page 27).
6.
Open the DIMM slot latches.
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75
7.
Install the DIMM.
8.
Install the air baffle (on page 28).
9.
Install the access panel (on page 26).
10.
Do one of the following:
11.
o
Slide the server into the rack.
o
Install the server into the rack ("Installing the server into the rack" on page 36).
Power up the server (on page 21).
After installing the DIMMs, use BIOS/Platform Configuration (RBSU) in the UEFI System Utilities ("HPE UEFI
System Utilities" on page 117) to configure the memory protection mode.
Expansion board options
For more information about product features, specifications, options, configurations, and compatibility,
see the product QuickSpecs on the Hewlett Packard Enterprise website (http://www.hpe.com/info/qs).
CAUTION: To prevent damage to the server or expansion boards, power down the server,
and disconnect all power cords before removing or installing the PCI riser cage.
CAUTION: To prevent improper cooling and thermal damage, do not operate the server
unless all expansion slots have either an expansion slot cover or an expansion board installed.
To install the component:
1.
Power down the server (on page 21).
2.
Remove all power:
a. Disconnect each power cord from the power source.
b. Disconnect each power cord from the server.
3.
Do one of the following:
o
Extend the server from the rack (on page 21).
o
Remove the server from the rack (on page 23).
4.
Remove the access panel (on page 25).
5.
To install a low-profile, standup expansion board on the system board, do the following:
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76
a. Identify the expansion slot compatible with the new option, and then remove the cover opposite
that slot.
b. Verify that any switches or jumpers on the expansion board are set properly. For more
information, see the documentation that ships with the option.
c. Install the expansion board. Verify that the board is firmly seated in the slot.
6.
To install a full-height, half-length PCIe x8 expansion board in the primary PCI riser location, the
two-slot PCI riser cage option is required ("Install the PCI riser cages" on page 30). To install an
expansion board in this riser cage, do the following:
a. Remove the two-slot PCI riser cage ("Remove the PCI riser cages" on page 29).
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77
b. Remove the riser slot cover.
c. Verify that any switches or jumpers on the expansion board are set properly. For more
information, see the documentation that ships with the option.
d. Install the expansion board. Verify that the board is firmly seated in the slot.
e. Install the two-slot PCI riser cage ("Install the PCI riser cages" on page 30).
7.
To install a low-profile PCIe x8 expansion board in the secondary PCIe riser location, the
FlexibleLOM riser cage option is required ("FlexibleLOM enablement option" on page 89). To install
an expansion board in this riser cage, do the following:
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78
a. Remove the PCIe3 riser slot 4 cover.
b. Open the riser slot retainer latch.
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79
c. Install the expansion board. Verify that the board is firmly seated in the slot.
8.
If the installed expansion board requires internal cabling to connectors covered by the air baffle,
remove the air baffle (on page 27).
9.
Connect all necessary internal cabling to the expansion board. For more information on these
cabling requirements, see the documentation that ships with the option.
10.
If removed, install the air baffle (on page 28).
11.
Install the access panel (on page 26).
12.
Do one of the following:
o
Slide the server into the rack.
o
Install the server into the rack ("Installing the server into the rack" on page 36).
13.
Connect all necessary external cabling to the expansion board. For more information on these
cabling requirements, see the documentation that ships with the option.
14.
Power up the server (on page 21).
Two-slot PCI riser cage assembly option
This two-slot PCI riser cage option allows the installation of full-height, half-length PCIe3 x8 expansion
boards in the primary PCIe riser location.
For more information about product features, specifications, options, configurations, and compatibility,
see the product QuickSpecs on the Hewlett Packard Enterprise website (http://www.hpe.com/info/qs).
CAUTION: To prevent improper cooling and thermal damage, do not operate the server
unless all PCI slots have either an expansion slot cover or an expansion board installed.
To install the component:
1.
Power down the server (on page 21).
2.
Remove all power:
a. Disconnect each power cord from the power source.
b. Disconnect each power cord from the server.
3.
Do one of the following:
o
Extend the server from the rack (on page 21).
o
Remove the server from the rack (on page 23).
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80
4.
Remove the access panel (on page 25).
5.
Remove the air baffle (on page 27).
6.
Remove the onboard PCIe3 x16 slot 1 cover.
7.
Remove the primary PCI riser cage blank.
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81
8.
Install the PCI air baffle.
9.
Install the two-slot PCI riser cage.
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82
10.
Remove the fan blank from fan bay 1.
11.
Install the fan in fan bay 1.
12.
Install the air baffle (on page 28).
13.
Install the access panel (on page 26).
14.
Do one of the following:
15.
o
Slide the server into the rack.
o
Install the server into the rack ("Installing the server into the rack" on page 36).
Power up the server (on page 21).
GPU enablement option
Before installing a high-power GPU in the server, be sure that the power supplies support the installation
of the option. Because of the high power requirements for the GPU, a 900-W power supply might be
required. For more information, see the Hewlett Packard Enterprise Configurator website
(http://www.hpe.com/info/SimpleConfigurator ).
Hardware options installation
83
For more information on estimation of power consumption and proper selection of components, see the
Hewlett Packard Enterprise Power Advisor website (http://www.hpe.com/info/hpepoweradvisor).
For more information about product features, specifications, options, configurations, and compatibility,
see the product QuickSpecs on the Hewlett Packard Enterprise website (http://www.hpe.com/info/qs).
To install the component:
1.
Power down the server (on page 21).
2.
Remove all power:
a. Disconnect each power cord from the power source.
b. Disconnect each power cord from the server.
3.
Do one of the following:
o
Extend the server from the rack (on page 21).
o
Remove the server from the rack (on page 23).
4.
Remove the access panel (on page 25).
5.
Remove the air baffle (on page 27).
6.
Remove the onboard PCIe3 x16 slot 1 cover.
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84
7.
Remove the primary PCI riser cage blank.
8.
If necessary, release the hot-plug power supply GPU/BP1 power connector from the cable clip.
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85
9.
Connect the common connector of the GPU/BP1 power extension cable to the hot-plug power
supply GPU/BP1 power connector.
10.
Install the PCI air baffle.
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86
11.
Remove the riser slot cover.
12.
Install the GPU in the GPU riser cage.
13.
Install the GPU riser cage.
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87
14.
Connect the GPU power cable to the GPU.
15.
Remove the fan blank from fan bay 1.
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88
16.
Install the fan in fan bay 1.
17.
Install the air baffle (on page 28).
18.
Install the access panel (on page 26).
19.
Do one of the following:
20.
o
Slide the server into the rack.
o
Install the server into the rack ("Installing the server into the rack" on page 36).
Power up the server (on page 21).
FlexibleLOM enablement option
For more information about product features, specifications, options, configurations, and compatibility,
see the product QuickSpecs on the Hewlett Packard Enterprise website (http://www.hpe.com/info/qs).
CAUTION: To prevent improper cooling and thermal damage, do not operate the server
unless all PCI slots have either an expansion slot cover or an expansion board installed.
To install the component:
1.
Power down the server (on page 21).
2.
Remove all power:
a. Disconnect each power cord from the power source.
b. Disconnect each power cord from the server.
3.
Do one of the following:
o
Extend the server from the rack (on page 21).
o
Remove the server from the rack (on page 23).
4.
Remove the access panel (on page 25).
5.
Remove the air baffle (on page 27).
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89
6.
Remove the covers of the onboard PCIe3 x16 slot 4 and the FlexibleLOM riser slot.
7.
Install the FlexibleLOM riser cage.
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90
8.
Install the FlexibleLOM adapter.
9.
Remove the fan blank from fan bay 5.
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91
10.
Install the fan in fan bay 5.
11.
Install the air baffle (on page 28).
12.
Install the access panel (on page 26).
13.
Do one of the following:
o
Slide the server into the rack.
o
Install the server into the rack ("Installing the server into the rack" on page 36).
14.
Connect the LAN segment cables.
15.
Power up the server (on page 21).
Dual 8Gb microSD Enterprise Midline USB device
This server supports the installation of the Dual 8Gb microSD Enterprise Midline USB device on the
server internal USB connector.
This USB storage device contains a dual-SD card module that supports up to two SD, SDHC, or SDXC
storage cards providing data redundancy through a mirrored RAID-1 configuration. This USB storage
device connects to an internal USB connector and is configured upon boot.
To locate the internal USB connector, see "System board components (on page 15)." For more
information, see the Dual 8Gb microSD EM USB storage device documentation on the Hewlett Packard
Enterprise website (http://www.hpe.com/support/8GBDualMicrosd_ug_en).
Redundant power supply option
The redundant power supply option consists of an RPS backplane assembly and two power input
modules. Install the RPS option to improve power efficiency and enable power redundancy. Power
redundancy requires the installation of two power input modules.
When the RPS backplane and a single power input module are installed in the server, you can install or
remove a second power input module without powering down the server.
Power input module and RPS backplane characteristics
•
HPE 800 W/900 W Gold AC Power Input Module (744689-B21)
o
This module is compatible with the AC RPS backplane (745813-B21).
Hardware options installation
92
o
The module wattage rating changes depending on whether one or two power input modules are
installed in the server:
— One power input module installed (nonredundant): 900 W
— Two power input modules installed (redundant): 800 W
•
HPE 900 W AC/240 V DC Gold Power Input Module (775595-B21)
o
This module is compatible with the AC/240 V DC RPS backplane (814835-B21).
o
The 240 V DC function of this module only applies to server installations based in China.
For more information about the power supply features, specifications, and compatibility, see the Hewlett
Packard Enterprise website (http://www.hpe.com/servers/powersupplies).
Warnings and cautions
WARNING: To reduce the risk of electric shock or damage to the equipment:
• Do not disable the power cord grounding plug. The grounding plug is an important safety
feature.
• Plug the power cord into a grounded (earthed) electrical outlet that is easily accessible at all
times.
• Unplug the power cord from the power supply to disconnect power to the equipment.
• Do not route the power cord where it can be walked on or pinched by items placed against
it. Pay particular attention to the plug, electrical outlet, and the point where the cord extends
from the equipment.
WARNING: To reduce the risk of injury from electric shock hazards, do not open power
supplies. Refer all maintenance, upgrades, and servicing to qualified personnel.
WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the
internal system components to cool before touching them.
CAUTION: To prevent damage to electrical components, properly ground the server before
beginning any installation procedure. Improper grounding can cause ESD.
Installing the redundant power supply option
1.
Power down the server (on page 21).
2.
Access the product rear panel (on page 24).
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93
3.
Release the power cord from the strain relief clip.
4.
Remove all power:
a. Disconnect each power cord from the power source.
b. Disconnect each power cord from the server.
5.
Remove the server from the rack (on page 23).
6.
Place the server on a sturdy, level surface.
7.
Remove the access panel (on page 25).
8.
Remove the air baffle (on page 27).
9.
If installed, remove the primary PCI riser cage ("Remove the PCI riser cages" on page 29).
10.
Disconnect the non-hot-plug power supply cables.
11.
Release the non-hot-plug power supply cables from the cable clip.
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94
12.
Remove the non-hot-plug power supply.
13.
Install the RPS backplane:
a. Install the RPS backplane in the server.
b. Connect the RPS backplane cables to the system board.
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95
c. Secure the RPS backplane cables in the cable clips.
14.
Install a hot-plug power input module in power supply bay 1.
15.
If you intend to enable power redundancy in the server, install a second power input module in power
supply bay 2:
a. Remove the power supply blank.
b. Install a hot-plug power input module in power supply bay 2.
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96
16.
If removed, install the primary PCI riser cage ("Install the PCI riser cages" on page 30).
17.
Install the air baffle (on page 28).
18.
Install the access panel (on page 26).
19.
Install the server into the rack ("Installing the server into the rack" on page 36).
20.
Connect the power cords to the power supplies.
21.
To prevent accidental power cord disconnection when sliding the server in and out of the rack,
secure the power cord in the strain relief strap attached to the power input module handle:
a. Unwrap the strain relief strap from the power input module handle.
CAUTION: Avoid tight bend radii to prevent damaging the internal wires of a power cord or a
server cable. Never bend power cords and server cables tight enough to cause a crease in the
sheathing.
b. Bend the plug end of the power cord in the position shown in the following image.
c. Secure the power cord with the strain relief strap.
22.
Connect the power cords to the AC power source.
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97
23.
Employ best practices to route and manage the power cords and other cables in the server rear
panel.
24.
Power up the server (on page 21).
HP Trusted Platform Module option
For more information about product features, specifications, options, configurations, and compatibility,
see the product QuickSpecs on the Hewlett Packard Enterprise website (http://www.hpe.com/info/qs).
Use these instructions to install and enable a TPM on a supported server. This procedure includes three
sections:
1.
Installing the Trusted Platform Module board (on page 98).
2.
Retaining the recovery key/password (on page 100).
3.
Enabling the Trusted Platform Module (on page 100).
Enabling the TPM requires accessing BIOS/Platform Configuration (RBSU) in UEFI System Utilities
("HPE UEFI System Utilities" on page 117).
TPM installation requires the use of drive encryption technology, such as the Microsoft Windows
BitLocker Drive Encryption feature. For more information on BitLocker, see the Microsoft website
(http://www.microsoft.com).
CAUTION: Always observe the guidelines in this document. Failure to follow these
guidelines can cause hardware damage or halt data access.
When installing or replacing a TPM, observe the following guidelines:
•
Do not remove an installed TPM. Once installed, the TPM becomes a permanent part of the system
board.
•
When installing or replacing hardware, Hewlett Packard Enterprise service providers cannot enable
the TPM or the encryption technology. For security reasons, only the customer can enable these
features.
•
When returning a system board for service replacement, do not remove the TPM from the system
board. When requested, Hewlett Packard Enterprise Service provides a TPM with the spare system
board.
•
Any attempt to remove an installed TPM from the system board breaks or disfigures the TPM
security rivet. Upon locating a broken or disfigured rivet on an installed TPM, administrators should
consider the system compromised and take appropriate measures to ensure the integrity of the
system data.
•
When using BitLocker, always retain the recovery key/password. The recovery key/password is
required to enter Recovery Mode after BitLocker detects a possible compromise of system integrity.
•
Hewlett Packard Enterprise is not liable for blocked data access caused by improper TPM use. For
operating instructions, see the encryption technology feature documentation provided by the
operating system.
Installing the Trusted Platform Module board
WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the
internal system components to cool before touching them.
1.
Power down the server (on page 21).
2.
Remove all power:
a. Disconnect each power cord from the power source.
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98
b. Disconnect each power cord from the server.
3.
4.
Do one of the following:
o
Extend the server from the rack (on page 21).
o
Remove the server from the rack (on page 23).
Remove the access panel (on page 25).
CAUTION: Any attempt to remove an installed TPM from the system board breaks or
disfigures the TPM security rivet. Upon locating a broken or disfigured rivet on an installed
TPM, administrators should consider the system compromised and take appropriate measures
to ensure the integrity of the system data.
5.
Install the TPM board. Press down on the connector to seat the board ("System board components"
on page 15).
6.
Install the TPM security rivet by pressing the rivet firmly into the system board.
7.
Install the access panel (on page 26).
8.
Do one of the following:
9.
o
Slide the server into the rack.
o
Install the server into the rack ("Installing the server into the rack" on page 36).
Power up the server (on page 21).
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99
Retaining the recovery key/password
The recovery key/password is generated during BitLocker setup, and can be saved and printed after
BitLocker is enabled. When using BitLocker, always retain the recovery key/password. The recovery
key/password is required to enter Recovery Mode after BitLocker detects a possible compromise of
system integrity.
To help ensure maximum security, observe the following guidelines when retaining the recovery
key/password:
•
Always store the recovery key/password in multiple locations.
•
Always store copies of the recovery key/password away from the server.
•
Do not save the recovery key/password on the encrypted hard drive.
Enabling the Trusted Platform Module
1.
During the server startup sequence, press the F9 key to access System Utilities.
2.
From the System Utilities screen, select System Configuration > BIOS/Platform Configuration
(RBSU) > Server Security.
3.
Select Trusted Platform Module Options and press the Enter key.
4.
Select Enabled to enable the TPM and BIOS secure startup. The TPM is fully functional in this
mode.
5.
Press the F10 key to save your selection.
6.
When prompted to save the change in System Utilities, press the Y key.
7.
Press the ESC key to exit System Utilities. Then, press the Enter key when prompted to reboot the
server.
The server then reboots a second time without user input. During this reboot, the TPM setting becomes
effective.
You can now enable TPM functionality in the OS, such as Microsoft Windows BitLocker or measured
boot.
CAUTION: When a TPM is installed and enabled on the server, data access is locked if you
fail to follow the proper procedures for updating the system or option firmware, replacing the
system board, replacing a hard drive, or modifying OS application TPM settings.
For more information on firmware updates and hardware procedures, see the HP Trusted Platform
Module Best Practices White Paper on the Hewlett Packard Enterprise Support Center website
(http://www.hpe.com/support/hpesc).
For more information on adjusting TPM usage in BitLocker, see the Microsoft website
(http://technet.microsoft.com/en-us/library/cc732774.aspx).
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100
Cabling
Cabling overview
This section provides guidelines that help you make informed decisions about cabling the server and
hardware options to optimize performance.
For information on cabling peripheral components, refer to the white paper on high-density deployment at
the Hewlett Packard Enterprise website (http://www.hpe.com/info/servers).
CAUTION: When routing cables, always be sure that the cables are not in a position where
they can be pinched or crimped.
Storage cabling
4-bay LFF non-hot-plug SATA drive cabling
Item
Description
1
Drive power cable
2
Mini-SAS cable
Cabling 101
4-bay LFF hot-plug SATA drive cabling
Item
Description
1
2
Drive power cable
Mini-SAS cable
4-bay LFF hot-plug SAS/SATA drive cabling
•
Drives connected to an HBA option
Item
Description
1
2
Drive power cable
Mini-SAS cable
Cabling 102
•
Drives connected to a Smart Array Controller option
Item
Description
1
2
Drive power cable
Mini-SAS cable
8-bay LFF non-hot-plug SATA drive cabling
Item
Description
1
Drive power cable
2
Mini-SAS cable 1
3
Mini-SAS cable 2
Cabling 103
8-bay LFF hot-plug SATA drive cabling
Item
Description
1
2
3
Drive power cable
Mini-SAS cable 1
Mini-SAS cable 2
8-bay LFF hot-plug SAS/SATA drive cabling
•
Drives connected to an HBA option
Item
Description
1
2
3
Drive power cable
Mini-SAS cable 1
Mini-SAS cable 2
Cabling 104
•
Drives connected to a Smart Array Controller option
Item
Description
1
2
Drive power cable
Mini-SAS Y-cable
12-bay LFF hot-plug SAS/SATA drive cabling
•
Drives connected to an HBA option
Item
Description
1
Box 1 drive power cable (BP1 connector of the GPU/BP1 power
extension cable connected to the hot-plug power supply)
Box 2 and 3 drive power cables (from the system board)
Hot-plug power supply GPU/BP1 power cable
Mini-SAS Y-cable for the box 1 and 2 drives
Mini-SAS Y-cable for the box 3 drives
2
3
4
5
Cabling 105
•
Drives connected to a Smart Array Controller option
Item
Description
1
Box 1 drive power cable (BP1 connector of the GPU/BP1 power
extension cable connected to the hot-plug power supply)
Box 2 and 3 drive power cables (from the system board)
Hot-plug power supply GPU/BP1 power cable
Mini-SAS Y-cable for the box 1 and 2 drives
Mini-SAS Y-cable for the box 3 drives
2
3
4
5
M.2 SSD cabling
•
M.2 SSD cabling from the onboard PCIe3 x16 slot 4
Item
Description
1
2
M.2 SSD 1 SATA cable
M.2 SSD 2 SATA cable
Cabling 106
•
M.2 SSD cabling from the FlexibleLOM riser cage
Item
Description
1
2
M.2 SSD 1 SATA cable
M.2 SSD 2 SATA cable
FBWC module backup power cabling
The FBWC solution is a separately purchased option. This server only supports FBWC module
installation ("Installing the storage controller and FBWC module options" on page 54) when a Smart
Array P-Series controller is installed.
Depending on the controller option installed, the actual storage controller connectors might look different
from what is shown in this section.
•
FBWC module backup power cabling from a standup, Smart Array P44x Controller installed in the
onboard PCIe3 x8 slot 3
Cabling 107
•
FBWC module backup power cabling from an Smart Array P84x Controller installed in the two-slot
PCI riser cage
Smart Storage Battery cabling
Cabling 108
Fan cabling
Item
Description
1
2
3
4
5
6
Fan 1 cable
Fan 2 cable
Fan 3 cable
Fan 4 cable
Fan 5 cable
Fan 6 cable
GPU power cabling
Item
Description
1
GPU power cable (GPU connector of the GPU/BP1
power extension cable)
Cabling 109
Item
Description
2
Hot-plug power supply GPU/BP1 power cable
Power supply cabling
HPE 550 W Power Supply cabling (non-hot-plug)
Item
Description
1
2
24-pin power supply cable
16-pin RPS cable
HPE Redundant Power Supply cabling (hot-plug)
Cabling 110
Item
Description
1
GPU/BP1 power cable, requires the GPU/BP1 power
extension cable
24-pin power supply cable
16-pin RPS cable
2
3
Front panel cabling
•
Front panel cabling in a chassis with thumbscrew rack ears
Item
Description
1
2
3
USB 2.0 connector cable
Ambient temperature sensor cable
Front I/O cable
•
Front panel cabling in a chassis with quick-release latch rack ears
Cabling 111
Item
Description
1
2
3
Front I/O cable
USB 2.0 connector cable
Ambient temperature sensor cable
Cabling 112
Software and configuration utilities
Server mode
The software and configuration utilities presented in this section operate in online mode, offline mode, or
in both modes.
Software or configuration utility
Server mode
HPE iLO (on page 113)
Online and Offline
Active Health System (on page 114)
Online and Offline
RESTful API support for iLO (on page 115)
Online and Offline
Integrated Management Log (on page 115)
Online and Offline
Intelligent Provisioning (on page 115)
Offline
HPE Insight Diagnostics (on page 116)
Online and Offline
Erase Utility (on page 116)
Offline
Scripting Toolkit for Windows and Linux (on page 117)
Online
Service Pack for (on page 117)
Online and Offline
HP Smart Update Manager (on page 117)
Online and Offline
HPE UEFI System Utilities (on page 117)
Offline
HPE Smart Storage Administrator (on page 120)
Online and Offline
FWUPDATE utility (on page 122)
Offline
Product QuickSpecs
For more information about product features, specifications, options, configurations, and compatibility,
see the product QuickSpecs on the Hewlett Packard Enterprise website (http://www.hpe.com/info/qs).
HPE iLO
The iLO 4 subsystem is a standard component of servers that simplifies initial server setup, server
health monitoring, power and thermal optimization, and remote server administration. The iLO 4
subsystem includes an intelligent microprocessor, secure memory, and a dedicated network interface.
This design makes iLO 4 independent of the host server and its operating system.
iLO 4 enables and manages the Active Health System (on page 114) and also features Agentless
Management. All key internal subsystems are monitored by iLO 4. If enabled, SNMP alerts are sent
directly by iLO 4 regardless of the host operating system or even if no host operating system is installed.
Using iLO 4, you can do the following:
•
Access a high-performance and secure Integrated Remote Console to the server from anywhere in
the world if you have a network connection to the server.
•
Use the shared .NET Integrated Remote Console to collaborate with up to four server administrators.
•
Remotely mount high-performance Virtual Media devices to the server.
•
Securely and remotely control the power state of the managed server.
Software and configuration utilities
113
•
Implement true Agentless Management with SNMP alerts from iLO, regardless of the state of the
host server.
•
Download the Active Health System log.
•
Register for HPE remote support.
•
Use iLO Federation to manage multiple servers from one system running the iLO web interface.
•
Use Virtual Power and Virtual Media from the GUI, the CLI, or the iLO scripting toolkit for many tasks,
including the automation of deployment and provisioning.
•
Control iLO 4 by using a remote management tool.
For more information about iLO 4 features, see the iLO 4 documentation on the Hewlett Packard
Enterprise website (http://www.hpe.com/info/ilo/docs).
The iLO 4 hardware and firmware features and functionality, such as NAND size and embedded user
partition, vary depending on the server model. For a complete list of supported features and functionality,
see the iLO 4 QuickSpecs on the Hewlett Packard Enterprise website
(http://www.hpe.com/info/Quickspecs-iLO).
Active Health System
The HPE Active Health System provides the following features:
•
Combined diagnostics tools/scanners
•
Always on, continuous monitoring for increased stability and shorter downtimes
•
Rich configuration history
•
Health and service alerts
•
Easy export and upload to Service and Support
The Active Health System monitors and records changes in the server hardware and system
configuration. The Active Health System assists in diagnosing problems and delivering rapid resolution if
server failures occur.
The Active Health System collects the following types of data:
•
Server model
•
Serial number
•
Processor model and speed
•
Storage capacity and speed
•
Memory capacity and speed
•
Firmware/BIOS
Active Health System does not collect information about Active Health System users' operations,
finances, customers, employees, partners, or data center, such as IP addresses, host names, user
names, and passwords. Active Health System does not parse or change operating system data from
third-party error event log activities, such as content created or passed through by the operating system.
The data that is collected is managed according to the Hewlett Packard Enterprise Data Privacy policy.
For more information see the Hewlett Packard Enterprise website (http://www.hpe.com/info/privacy).
The Active Health System, in conjunction with the system monitoring provided by Agentless Management
or SNMP Pass-thru, provides continuous monitoring of hardware and configuration changes, system
status, and service alerts for various server components.
The Agentless Management Service is available in the SPP, which can be downloaded from the Hewlett
Packard Enterprise website (http://www.hpe.com/servers/spp/download). The Active Health System
Software and configuration utilities
114
log can be downloaded manually from iLO 4 or HPE Intelligent Provisioning and sent to Hewlett Packard
Enterprise.
For more information, see the following documents:
•
iLO User Guide on the Hewlett Packard Enterprise website (http://www.hpe.com/info/ilo/docs)
•
Intelligent Provisioning User Guide on the Hewlett Packard Enterprise website
(http://www.hpe.com/info/intelligentprovisioning/docs)
RESTful API support for iLO
HPE iLO 4 firmware version 2.00 and later includes the RESTful API. The RESTful API is a management
interface that server management tools can use to perform configuration, inventory, and monitoring of
the server via iLO. The RESTful API uses basic HTTPS operations (GET, PUT, POST, DELETE, and
PATCH) to submit or return JSON-formatted data with iLO web server.
HPE iLO 4 2.30 and later is Redfish 1.0-conformant while remaining backward compatible with the
existing RESTful API.
HPE iLO 4 supports the RESTful API. For more information about the RESTful API, see the Hewlett
Packard Enterprise website (http://www.hpe.com/info/restfulinterface/docs).
Integrated Management Log
The IML records hundreds of events and stores them in an easy-to-view form. The IML timestamps each
event with 1-minute granularity.
You can view recorded events in the IML in several ways, including the following:
•
From within HPE SIM
•
From within UEFI System Utilities ("HPE UEFI System Utilities" on page 117)
•
From within the Embedded UEFI shell (on page 119)
•
From within operating system-specific IML viewers:
o
For Windows: IML Viewer
o
For Linux: IML Viewer Application
•
From within the iLO web interface
•
From within Insight Diagnostics ("HPE Insight Diagnostics" on page 116)
Intelligent Provisioning
Intelligent Provisioning is a single-server deployment tool embedded in servers that simplifies server
setup, providing a reliable and consistent way to deploy server configurations:
•
Intelligent Provisioning assists with the OS installation process by preparing the system for installing
"off-the-shelf" and Hewlett Packard Enterprise branded versions of operating system software and
integrating optimized server support software.
•
Intelligent Provisioning provides maintenance-related tasks using the Perform Maintenance window.
•
Intelligent Provisioning provides installation help for Microsoft Windows, Red Hat and SUSE Linux,
and VMware operating systems. For specific OS support, see the Intelligent Provisioning Release
Notes on the Hewlett Packard Enterprise website
(http://www.hpe.com/info/intelligentprovisioning/docs).
Software and configuration utilities
115
For more information about Intelligent Provisioning software, see the Hewlett Packard Enterprise website
(http://www.hpe.com/servers/intelligentprovisioning). For Intelligent Provisioning recovery media
downloads, see the Resources tab on the Hewlett Packard Enterprise website
(http://www.hpe.com/servers/intelligentprovisioning). For consolidated drive and firmware update
packages, see the Smart Update: Server Firmware and Driver Updates page on the Hewlett Packard
Enterprise website (http://www.hpe.com/info/SmartUpdate).
HPE Insight Diagnostics
The Insight Diagnostics is a proactive server management tool, available in both offline and online
versions, that provides diagnostics and troubleshooting capabilities to assist IT administrators who verify
server installations, troubleshoot problems, and perform repair validation.
The Insight Diagnostics Offline Edition performs various in-depth system and component testing while
the OS is not running. To run this utility, boot the server using Intelligent Provisioning (on page 115).
The Insight Diagnostics Online Edition is a web-based application that captures system configuration and
other related data needed for effective server management. Available in Microsoft Windows and Linux
versions, the utility helps to ensure proper system operation.
For more information or to download the utility, see the Hewlett Packard Enterprise website
(http://www.hpe.com/info/InsightDiagnostics). The Insight Diagnostics Online Edition is also
available in the SPP ("Service Pack" on page 117).
HPE Insight Diagnostics survey functionality
HPE Insight Diagnostics (on page 116) provides survey functionality that gathers critical hardware and
software information on servers.
This functionality supports operating systems that are supported by the server. For operating systems
supported by the server, see the Hewlett Packard Enterprise website
(http://www.hpe.com/info/supportos).
If a significant change occurs between data-gathering intervals, the survey function marks the previous
information and overwrites the survey data files to reflect the latest changes in the configuration.
Survey functionality is installed with every Intelligent Provisioning-assisted Insight Diagnostics
installation, or it can be installed through the SPP ("Service Pack" on page 117).
Erase Utility
CAUTION: Perform a backup before running the Erase Utility. The utility sets the system to
its original factory state, deletes the current hardware configuration information, including array
setup and disk partitioning, and erases all connected hard drives completely. Before using this
utility, see the instructions in the Intelligent Provisioning User Guide.
Use the Erase Utility to erase drives and Active Health System logs, and to reset UEFI System Utilities
settings. Run the Erase Utility if you must erase the system for the following reasons:
•
You want to install a new operating system on a server with an existing operating system.
•
You encounter an error when completing the steps of a factory-installed operating system
installation.
To access the Erase Utility, click the Perform Maintenance icon from the Intelligent Provisioning home
screen, and then select Erase.
For more information about the Erase Utility, see the Intelligent Provisioning User Guide on the Hewlett
Packard Enterprise website (http://www.hpe.com/info/intelligentprovisioning/docs).
Software and configuration utilities
116
Scripting Toolkit for Windows and Linux
The STK for Windows and Linux is a server deployment product that delivers an unattended automated
installation for high-volume server deployments. The STK is designed to support servers. The toolkit
includes a modular set of utilities and important documentation that describes how to apply these tools
to build an automated server deployment process.
The STK provides a flexible way to create standard server configuration scripts. These scripts are used to
automate many of the manual steps in the server configuration process. This automated server
configuration process cuts time from each deployment, making it possible to scale rapid, high-volume
server deployments.
For more information or to download the STK, see the Hewlett Packard Enterprise website
(http://www.hpe.com/servers/proliant/stk).
Service Pack
The SPP is a comprehensive systems software (drivers and firmware) solution delivered as a single
package with major server releases. This solution uses HP SUM as the deployment tool and is tested
on all supported servers.
SPP can be used in an online mode on a Windows or Linux hosted operating system, or in an offline mode
where the server is booted to an operating system included on the ISO file so that the server can be
updated automatically with no user interaction or updated in interactive mode.
For more information or to download SPP, see one of the following pages on the Hewlett Packard
Enterprise website:
•
Service Pack download page (http://www.hpe.com/servers/spp/download)
•
Smart Update: Server Firmware and Driver Updates page
(http://www.hpe.com/info/SmartUpdate)
HP Smart Update Manager
HP SUM is a product used to install and update firmware, drivers, and systems software on servers.
The HP SUM provides a GUI and a command-line scriptable interface for deployment of systems
software for single or one-to-many servers and network-based targets, such as iLOs, OAs, and VC
Ethernet and Fibre Channel modules.
For more information about HP SUM, see the product page on the Hewlett Packard Enterprise website
(http://www.hpe.com/servers/hpsum).
To download HP SUM, see the Hewlett Packard Enterprise website
(http://www.hpe.com/servers/hpsum/download).
To access the HP Smart Update Manager User Guide, see the HP SUM Information Library
(http://www.hpe.com/info/hpsum/documentation).
HPE UEFI System Utilities
The UEFI System Utilities is embedded in the system ROM. The UEFI System Utilities enable you to
perform a wide range of configuration activities, including:
•
Configuring system devices and installed options
•
Enabling and disabling system features
•
Displaying system information
•
Selecting the primary boot controller
Software and configuration utilities
117
•
Configuring memory options
•
Selecting a language
•
Launching other pre-boot environments such as the Embedded UEFI Shell and Intelligent
Provisioning
For more information on the UEFI System Utilities, see the HPE UEFI System Utilities User Guide for
Servers on the Hewlett Packard Enterprise website
(http://www.hpe.com/info/uefi/docs).
Scan the QR code located at the bottom of the screen to access mobile-ready online help for the UEFI
System Utilities and UEFI Shell. For on-screen help, press F1.
Using UEFI System Utilities
To use the UEFI System Utilities, use the following keys.
Action
Key
Access System Utilities
F9 during server POST
Navigate menus
Up and Down arrows
Select items
Enter
Save selections
F10
Access Help for a highlighted configuration
option*
F1
*Scan the QR code on the screen to access online help for the UEFI System Utilities and UEFI Shell.
Default configuration settings are applied to the server at one of the following times:
•
Upon the first system power-up
•
After defaults have been restored
Default configuration settings are sufficient for typical server operations; however, you can modify
configuration settings as needed. The system prompts you for access to the UEFI System Utilities each
time the system is powered up.
Flexible boot control
This feature enables you to do the following:
•
Add Boot Options
o
Browse all FAT16 and FAT32 file systems.
o
Select an X64 UEFI application with an .EFI extension to add as a new UEFI boot option, such as
an OS boot loader or other UEFI application.
The new boot option is appended to the boot order list. When you select a file, you are prompted
to enter the boot option description (which is then displayed in the Boot menu), as well as any
optional data to be passed to an .EFI application.
•
Boot to System Utilities
After pre-POST, the boot options screen appears. During this time, you can access the UEFI System
Utilities by pressing the F9 key.
•
Choose between supported modes: Legacy BIOS Boot Mode or UEFI Boot Mode
IMPORTANT: If the default boot mode settings are different than the user defined settings,
the system may not boot the OS installation if the defaults are restored. To avoid this issue, use
the User Defined Defaults feature in UEFI System Utilities to override the factory default
settings.
Software and configuration utilities
118
For more information, see the HPE UEFI System Utilities User Guide for Servers on the Hewlett
Packard Enterprise website (http://www.hpe.com/info/uefi/docs).
Restoring and customizing configuration settings
You can reset all configuration settings to the factory default settings, or you can restore system default
configuration settings, which are used instead of the factory default settings.
You can also configure default settings as necessary, and then save the configuration as the custom
default configuration. When the system loads the default settings, it uses the custom default settings
instead of the factory defaults.
Secure Boot configuration
Secure Boot is integrated in the UEFI specification on which the Hewlett Packard Enterprise
implementation of UEFI is based. Secure Boot is completely implemented in the BIOS and does not
require special hardware. It ensures that each component launched during the boot process is digitally
signed and that the signature is validated against a set of trusted certificates embedded in the UEFI BIOS.
Secure Boot validates the software identity of the following components in the boot process:
•
UEFI drivers loaded from PCIe cards
•
UEFI drivers loaded from mass storage devices
•
Pre-boot UEFI shell applications
•
OS UEFI boot loaders
Once enabled, only firmware components and operating systems with boot loaders that have an
appropriate digital signature can execute during the boot process. Only operating systems that support
Secure Boot and have an EFI boot loader signed with one of the authorized keys can boot when Secure
Boot is enabled. For more information about supported operating systems, see the HPE UEFI System
Utilities and Shell Release Notes for Servers on the Hewlett Packard Enterprise website (http://
www.hpe.com/info/uefi/docs).
A physically present user can customize the certificates embedded in the UEFI BIOS by adding/removing
their own certificates.
When Secure Boot is enabled, the System Maintenance Switch does not restore all manufacturing
defaults when set to the ON position. For security reasons, the following are not restored to defaults when
the System Maintenance Switch is in the ON position:
•
Secure Boot is not disabled and remains enabled.
•
The Boot Mode remains in UEFI Boot Mode even if the default boot mode is Legacy Boot Mode.
•
The Secure Boot Database is not restored to its default state.
•
iSCSI Software Initiator configuration settings are not restored to defaults.
Embedded UEFI shell
The system BIOS in all servers includes an Embedded UEFI Shell in the ROM. The UEFI Shell
environment provides an API, a command line prompt, and a set of CLIs that allow scripting, file
manipulation, and system information. These features enhance the capabilities of the UEFI System
Utilities.
For more information, see the following documents:
•
HPE UEFI Shell User Guide for Servers on the Hewlett Packard Enterprise website (http://
www.hpe.com/info/uefi/docs)
•
UEFI Shell Specification on the UEFI website (http://www.uefi.org/specifications)
Software and configuration utilities
119
Embedded Diagnostics option
The system BIOS in all servers includes an Embedded Diagnostics option in the ROM. The Embedded
Diagnostics option can run comprehensive diagnostics of the server hardware, including processors,
memory, drives, and other server components.
For more information on the Embedded Diagnostics option, see the HPE UEFI System Utilities User
Guide for Servers on the Hewlett Packard Enterprise website
(http://www.hpe.com/info/uefi/docs).
RESTful API support for UEFI
The servers include support for a UEFI compliant System BIOS, along with UEFI System Utilities and
Embedded UEFI Shell pre-boot environments. Servers also support configuring the UEFI BIOS settings
using the RESTful API, a management interface that server management tools can use to perform
configuration, inventory, and monitoring of a server. The RESTful API uses basic HTTPS operations
(GET, PUT, POST, DELETE, and PATCH) to submit or return JSON-formatted data with iLO web
server.
For more information about the RESTful API and the RESTful Interface Tool, see the Hewlett Packard
Enterprise website (http://www.hpe.com/info/restfulinterface/docs).
Re-entering the server serial number and product ID
After you replace the system board, you must re-enter the server serial number and the product ID.
1.
During the server startup sequence, press the F9 key to access UEFI System Utilities.
2.
Select the System Configuration > BIOS/Platform Configuration (RBSU) > Advanced Options
> Advanced System ROM Options > Serial Number, and then press the Enter key.
3.
Enter the serial number and press the Enter key. The following message appears:
The serial number should only be modified by qualified service personnel.
This value should always match the serial number located on the chassis.
4.
Press the Enter key to clear the warning.
5.
Enter the serial number and press the Enter key.
6.
Select Product ID. The following warning appears:
Warning: The Product ID should ONLY be modified by qualified service
personnel. This value should always match the Product ID located on the
chassis.
7.
Enter the product ID and press the Enter key.
8.
Press the F10 key to confirm exiting System Utilities. The server automatically reboots.
Utilities and features
HPE Smart Storage Administrator
The HPE SSA is a configuration and management tool for HPE Smart Array controllers. Starting with
servers, HPE SSA replaces ACU with an enhanced GUI and additional configuration features.
The HPE SSA exists in three interface formats: the HPE SSA GUI, the HPE SSA CLI, and HPE SSA
Scripting. Although all formats provide support for configuration tasks, some of the advanced tasks are
available in only one format.
Some HPE SSA features include the following:
Software and configuration utilities
120
•
Supports online array capacity expansion, logical drive extension, assignment of online spares, and
RAID or stripe size migration
•
Provides diagnostic and SmartSSD Wear Gauge functionality on the Diagnostics tab
•
For supported controllers, provides access to additional features.
For more information about HPE SSA, see the Hewlett Packard Enterprise website
(http://www.hpe.com/servers/ssa).
Automatic Server Recovery
ASR is a feature that causes the system to restart when a catastrophic operating system error occurs,
such as a blue screen, ABEND, or panic. A system fail-safe timer, the ASR timer, starts when the System
Management driver, also known as the Health Driver, is loaded. When the operating system is functioning
properly, the system periodically resets the timer. However, when the operating system fails, the timer
expires and restarts the server.
ASR increases server availability by restarting the server within a specified time after a system hang. You
can disable ASR from the System Management Homepage or through UEFI System Utilities.
USB support
Hewlett Packard Enterprise servers support both USB 2.0 ports and USB 3.0 ports. Both types of ports
support installing all types of USB devices (USB 1.0, USB 2.0, and USB 3.0), but may run at lower speeds
in specific situations:
•
USB 3.0 capable devices operate at USB 2.0 speeds when installed in a USB 2.0 port.
•
When the server is configured for UEFI Boot Mode, Hewlett Packard Enterprise provides legacy
USB support in the pre-boot environment prior to the operating system loading for USB 1.0, USB 2.0,
and USB 3.0 speeds.
•
When the server is configured for Legacy BIOS Boot Mode, Hewlett Packard Enterprise provides
legacy USB support in the pre-boot environment prior to the operating system loading for USB 1.0
and USB 2.0 speeds. While USB 3.0 ports can be used with all devices in Legacy BIOS Boot Mode,
they are not available at USB 3.0 speeds in the pre-boot environment. Standard USB support (USB
support from within the operating system) is provided by the OS through the appropriate USB device
drivers. Support for USB 3.0 varies by operating system.
For maximum compatibility of USB 3.0 devices with all operating systems, Hewlett Packard Enterprise
provides a configuration setting for USB 3.0 Mode. Auto is the default setting. This setting impacts USB
3.0 devices when connected to USB 3.0 ports in the following manner:
•
Auto (default)—If configured in Auto Mode, USB 3.0 capable devices operate at USB 2.0 speeds in
the pre-boot environment and during boot. When a USB 3.0 capable OS USB driver loads, USB 3.0
devices transition to USB 3.0 speeds. This mode provides compatibility with operating systems that
do not support USB 3.0 while still allowing USB 3.0 devices to operate at USB 3.0 speeds with
state-of-the art operating systems.
•
Enabled—If Enabled, USB 3.0 capable devices operate at USB 3.0 speeds at all times (including
the pre-boot environment) when in UEFI Boot Mode. This mode should not be used with operating
systems that do not support USB 3.0. If operating in Legacy Boot BIOS Mode, the USB 3.0 ports
cannot function in the pre-boot environment and are not bootable.
•
Disabled—If configured for Disabled, USB 3.0 capable devices function at USB 2.0 speeds at all
times.
The pre-OS behavior of the USB ports is configurable in the UEFI System Utilities, so that the user can
change the default operation of the USB ports. For more information, see the HPE UEFI System
Utilities User Guide for Servers on the Hewlett Packard Enterprise website
(http://www.hpe.com/info/uefi/docs).
Software and configuration utilities
121
External USB functionality
Hewlett Packard Enterprise provides external USB support to enable local connection of USB devices for
server administration, configuration, and diagnostic procedures.
For additional security, external USB functionality can be disabled through USB options in UEFI System
Utilities.
Redundant ROM support
The server enables you to upgrade or configure the ROM safely with redundant ROM support. The server
has a single ROM that acts as two separate ROM images. In the standard implementation, one side of the
ROM contains the current ROM program version, while the other side of the ROM contains a backup
version.
NOTE: The server ships with the same version programmed on each side of the ROM.
Safety and security benefits
When you flash the system ROM, the flashing mechanism writes over the backup ROM and saves the
current ROM as a backup, enabling you to switch easily to the alternate ROM version if the new ROM
becomes corrupted for any reason. This feature protects the existing ROM version, even if you
experience a power failure while flashing the ROM.
Keeping the system current
Access to Hewlett Packard Enterprise Support Materials
Access to some updates for Servers may require product entitlement when accessed through the
Hewlett Packard Enterprise Support Center support portal. Hewlett Packard Enterprise recommends
that you have an HP Passport set up with relevant entitlements. For more information, see the Hewlett
Packard Enterprise website (http://www.hpe.com/support/AccessToSupportMaterials).
Updating firmware or System ROM
Multiple methods exist to update the firmware or System ROM:
•
Service Pack (on page 117)
•
FWUPDATE utility (on page 122)
•
FWUpdate command from within the Embedded UEFI shell (on page 123)
•
Firmware Update application in UEFI System Utilities ("Firmware Update application in the UEFI
System Utilities" on page 123)
•
Online Flash components (on page 124)
Product entitlement is required to perform updates. For more information, see "Accessing
updates ("Access to Hewlett Packard Enterprise Support Materials" on page 122)."
FWUPDATE utility
The FWUPDATE utility enables you to upgrade the system firmware (BIOS).
To use the utility to upgrade the firmware:
Software and configuration utilities
122
1.
Download the FWUPDATE flash component from the Hewlett Packard Enterprise Support Center
website (http://www.hpe.com/support/hpesc).
2.
Save the FWUPDATE flash components to a USB key.
3.
Set the boot order so the USB key will boot first using one of the following options:
o
Configure the boot order so the USB key is the first bootable device.
o
Press F11 (Boot Menu) when prompted during system boot to access the One-Time Boot
Menu. This menu allows you to select the boot device for a specific boot and does not modify the
boot order configuration settings.
4.
Insert the USB key into an available USB port.
5.
Boot the system.
The FWUPDATE utility checks the system and provides a choice (if more than one exists) of
available firmware revisions.
To download the flash components, see the Hewlett Packard Enterprise Support Center website
(http://www.hpe.com/support/hpesc).
For more information about the One-Time Boot Menu, see the HPE UEFI System Utilities User Guide for
Servers on the Hewlett Packard Enterprise website
(http://www.hpe.com/info/uefi/docs).
FWUpdate command from within the Embedded UEFI Shell
For systems configured in either boot mode, update the firmware:
1.
Access the System ROM Flash Binary component for your server from the Hewlett Packard
Enterprise Support Center website (http://www.hpe.com/support/hpesc). When searching for the
component, always select OS Independent to locate the binary file.
2.
Copy the binary file to a USB media or iLO virtual media.
3.
Attach the media to the server.
4.
Boot to Embedded Shell.
5.
To obtain the assigned file system volume for the USB key, enter Map –r . For more information
about accessing a file system from the shell, see the HPE UEFI Shell User Guide for Servers on
the Hewlett Packard Enterprise website (http://www.hpe.com/info/uefi/docs).
6.
Change to the file system that contains the System ROM Flash Binary component for your server.
Enter one of the fsx file systems available, such as fs0 or fs1, and press Enter.
7.
Use the cd command to change from the current directory to the directory that contains the binary
file.
8.
Enter fwupdate –d BIOS -f <filename> to flash the system ROM.
For help on the FWUPDATE command, enter the command:
help fwupdate -b
9.
Reboot the server. A reboot is required after the firmware update for the updates to take effect and
for hardware stability to be maintained.
For more information about the commands used in this procedure, see the HPE UEFI Shell User
Guide for Servers on the Hewlett Packard Enterprise website
(http://www.hpe.com/info/uefi/docs).
Firmware Update application in the UEFI System Utilities
For systems configured in either boot mode, update the firmware:
1.
Access the System ROM Flash Binary component for your server from the Hewlett Packard
Enterprise Support Center website (http://www.hpe.com/support/hpesc). When searching for the
component, always select OS Independent to find the component.
Software and configuration utilities
123
2.
Copy the binary file to a USB media or iLO virtual media.
3.
Attach the media to the server.
4.
During POST, press F9 to enter System Utilities.
5.
Select Embedded Applications → Firmware Update → System ROM → Select Firmware File.
6.
Select the device containing the flash file.
7.
Select the flash file. This step may take a few moments to complete.
8.
Select Start firmware update and allow the process to complete.
9.
Reboot the server. A reboot is required after the firmware update for the updates to take effect and
for hardware stability to be maintained.
Online Flash components
This component provides updated system firmware that can be installed directly on supported operating
systems. Additionally, when used in conjunction with the HP SUM ("HP Smart Update Manager" on
page 117), this Smart Component allows the user to update firmware on remote servers from a central
location. This remote deployment capability eliminates the need for the user to be physically present at
the server to perform a firmware update.
Drivers
IMPORTANT: Always perform a backup before installing or updating device drivers.
The server includes new hardware that may not have driver support on all OS installation media.
If you are installing an Intelligent Provisioning-supported OS, use Intelligent Provisioning (on page 115)
and its Configure and Install feature to install the OS and latest supported drivers.
If you do not use Intelligent Provisioning to install an OS, drivers for some of the new hardware are
required. These drivers, as well as other option drivers, ROM images, and value-add software can be
downloaded as part of an SPP.
If you are installing drivers from SPP, be sure that you are using the latest SPP version that your server
supports. To verify that your server is using the latest supported version and for more information about
SPP, see the Hewlett Packard Enterprise website (http://www.hpe.com/servers/spp/download).
To locate the drivers for a particular server, go to the Hewlett Packard Enterprise Support Center website
(http://www.hpe.com/support/hpesc). Under Select your HPE product, enter the product name or
number and click Go.
Software and firmware
Software and firmware should be updated before using the server for the first time, unless any installed
software or components require an older version.
For system software and firmware updates, use one of the following sources:
•
Download the SPP ("Service Pack" on page 117) from the Hewlett Packard Enterprise website
(http://www.hpe.com/servers/spp/download).
•
Download individual drivers, firmware, or other systems software components from the server
product page in the Hewlett Packard Enterprise Support Center website
(http://www.hpe.com/support/hpesc).
Software and configuration utilities
124
Operating System Version Support
For information about specific versions of a supported operating system, refer to the operating system
support matrix (http://www.hpe.com/info/ossupport).
Version control
The VCRM and VCA are web-enabled Insight Management Agents tools that SIM uses to schedule
software update tasks to the entire enterprise.
•
VCRM manages the repository for SPP. Administrators can view the SPP contents or configure
VCRM to automatically update the repository with internet downloads of the latest software and
firmware from Hewlett Packard Enterprise.
•
VCA compares installed software versions on the node with updates available in the VCRM
managed repository. Administrators configure VCA to point to a repository managed by VCRM.
For more information about version control tools, see the Systems Insight Manager User Guide, the
Version Control Agent User Guide, and the Version Control Repository Manager User Guide on the
Hewlett Packard Enterprise website (http://www.hpe.com/info/enterprise/docs).
1.
Select HP Insight Management from the available options in Products and Solutions.
2.
Select HP Version Control from the available options in Insight Management.
3.
Download the latest document.
Operating systems and virtualization software support
for servers
For information about specific versions of a supported operating system, see the Hewlett Packard
Enterprise website (http://www.hpe.com/info/ossupport).
HPE Technology Service Portfolio
Connect to Hewlett Packard Enterprise for assistance on the journey to the new style of IT. The Hewlett
Packard Enterprise Technology Services delivers confidence and reduces risk to help you realize agility
and stability in your IT infrastructure.
Utilize our consulting expertise in the areas of private or hybrid cloud computing, big data and mobility
requirements, improving data center infrastructure and better use of today’s server, storage and
networking technology. For more information, see the Hewlett Packard Enterprise website
(http://www.hpe.com/services/consulting).
Our support portfolio covers services for server, storage and networking hardware and software plus the
leading industry standard operating systems. Let us work proactively with you to prevent problems. Our
flexible choices of hardware and software support coverage windows and response times help resolve
problems faster, reduce unplanned outages and free your staff for more important tasks. For more
information, see the Hewlett Packard Enterprise website (http://www.hpe.com/services/support).
Tap into our knowledge, expertise, innovation and world-class services to achieve better results. Access
and apply technology in new ways to optimize your operations and you’ll be positioned for success.
Change control and proactive notification
Hewlett Packard Enterprise offers Change Control and Proactive Notification to notify customers 30 to
60 days in advance of upcoming hardware and software changes on Hewlett Packard Enterprise
commercial products.
For more information, see the Hewlett Packard Enterprise website (http://www.hpe.com/info/pcn).
Software and configuration utilities
125
Troubleshooting
Troubleshooting resources
The Troubleshooting Guide, Volume I: Troubleshooting provides procedures for resolving common
problems and comprehensive courses of action for fault isolation and identification, issue
resolution, and software maintenance on servers and server blades. To view the guide, select a
language:
•
English (http://www.hpe.com/support/Gen9_TSG_en)
•
French (http://www.hpe.com/support/Gen9_TSG_fr)
•
Spanish (http://www.hpe.com/support/Gen9_TSG_es)
•
German (http://www.hpe.com/support/Gen9_TSG_de)
•
Japanese (http://www.hpe.com/support/Gen9_TSG_ja)
•
Simplified Chinese (http://www.hpe.com/support/Gen9_TSG_zh_cn)
The Troubleshooting Guide, Volume II: Error Messages provides a list of error messages and
information to assist with interpreting and resolving error messages on servers and server blades.
To view the guide, select a language:
•
English (http://www.hpe.com/support/Gen9_EMG_en)
•
French (http://www.hpe.com/support/Gen9_EMG_fr)
•
Spanish (http://www.hpe.com/support/Gen9_EMG_es)
•
German (http://www.hpe.com/support/Gen9_EMG_de)
•
Japanese (http://www.hpe.com/support/Gen9_EMG_ja)
•
Simplified Chinese (http://www.hpe.com/support/Gen9_EMG_zh_cn)
Troubleshooting 126
System battery replacement
If the server no longer automatically displays the correct date and time, then replace the battery that
provides power to the real-time clock. Under normal use, battery life is 5 to 10 years.
WARNING: The computer contains an internal lithium manganese dioxide, a vanadium
pentoxide, or an alkaline battery pack. A risk of fire and burns exists if the battery pack is not
properly handled. To reduce the risk of personal injury:
• Do not attempt to recharge the battery.
• Do not expose the battery to temperatures higher than 60°C (140°F).
• Do not disassemble, crush, puncture, short external contacts, or dispose of in fire or water.
• Replace only with the spare designated for this product.
To remove the component:
1.
Power down the server (on page 21).
2.
Remove all power:
a. Disconnect each power cord from the power source.
b. Disconnect each power cord from the server.
3.
Do one of the following:
o
Extend the server from the rack (on page 21).
o
Remove the server from the rack (on page 23).
4.
Remove the access panel (on page 25).
5.
Locate the battery on the system board ("System board components" on page 15).
WARNING: Do not exert too much force to remove the system battery. The battery could pop
out of the socket, or the tool could slip and damage the socket or the system board.
6.
Use a small flat-bladed, nonconductive tool to carefully remove the battery from the socket.
IMPORTANT: Replacing the system board battery resets the system ROM to its default
configuration. After replacing the battery, use BIOS/Platform Configuration (RBSU) in the
UEFI System Utilities ("HPE UEFI System Utilities" on page 117) to reconfigure the system.
To install the component:
System battery replacement
127
1.
Insert the battery with the "+" side facing up underneath the outer lip of the socket, and then press
the battery down to secure it in place.
2.
Install the access panel (on page 26).
3.
Do one of the following:
4.
o
Slide the server into the rack.
o
Install the server into the rack ("Installing the server into the rack" on page 36).
Power up the server (on page 21).
For more information about battery replacement or proper disposal, contact an authorized reseller or an
authorized service provider.
System battery replacement
128
Warranty and regulatory information
Warranty information
Servers and Options
(http://www.hpe.com/support/ProLiantServers-Warranties)
HPE Enterprise Servers (http://www.hpe.com/support/EnterpriseServers-Warranties)
HPE Storage Products (http://www.hpe.com/support/Storage-Warranties)
HPE Networking Products (http://www.hpe.com/support/Networking-Warranties)
Regulatory information
Safety and regulatory compliance
For important safety, environmental, and regulatory information, see Safety and Compliance Information
for Server, Storage, Power, Networking, and Rack Products, available at the Hewlett Packard Enterprise
website (http://www.hpe.com/support/Safety-Compliance-EnterpriseProducts).
Belarus Kazakhstan Russia marking
Manufacturer and Local Representative Information
Manufacturer information:
Hewlett Packard Enterprise Company, 3000 Hanover Street, Palo Alto, CA 94304 U.S.
Local representative information Russian:
•
Russia:
•
Belarus:
•
Kazakhstan:
Warranty and regulatory information
129
Local representative information Kazakh:
•
Russia:
•
Belarus:
•
Kazakhstan:
Manufacturing date:
The manufacturing date is defined by the serial number.
CCSYWWZZZZ (serial number format for this product)
Valid date formats include:
•
YWW, where Y indicates the year counting from within each new decade, with 2000 as the starting
point; for example, 238: 2 for 2002 and 38 for the week of September 9. In addition, 2010 is indicated
by 0, 2011 by 1, 2012 by 2, 2013 by 3, and so forth.
•
YYWW, where YY indicates the year, using a base year of 2000; for example, 0238: 02 for 2002 and
38 for the week of September 9.
Turkey RoHS material content declaration
Ukraine RoHS material content declaration
Warranty and regulatory information
130
Electrostatic discharge
Preventing electrostatic discharge
To prevent damaging the system, be aware of the precautions you need to follow when setting up the
system or handling parts. A discharge of static electricity from a finger or other conductor may damage
system boards or other static-sensitive devices. This type of damage may reduce the life expectancy of
the device.
To prevent electrostatic damage:
•
Avoid hand contact by transporting and storing products in static-safe containers.
•
Keep electrostatic-sensitive parts in their containers until they arrive at static-free workstations.
•
Place parts on a grounded surface before removing them from their containers.
•
Avoid touching pins, leads, or circuitry.
•
Always be properly grounded when touching a static-sensitive component or assembly.
Grounding methods to prevent electrostatic
discharge
Several methods are used for grounding. Use one or more of the following methods when handling or
installing electrostatic-sensitive parts:
•
Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis. Wrist
straps are flexible straps with a minimum of 1 megohm ±10 percent resistance in the ground cords.
To provide proper ground, wear the strap snug against the skin.
•
Use heel straps, toe straps, or boot straps at standing workstations. Wear the straps on both feet
when standing on conductive floors or dissipating floor mats.
•
Use conductive field service tools.
•
Use a portable field service kit with a folding static-dissipating work mat.
If you do not have any of the suggested equipment for proper grounding, have an authorized reseller
install the part.
For more information on static electricity or assistance with product installation, contact an authorized
reseller.
Electrostatic discharge 131
Specifications
Environmental specifications
Specification
Value
Temperature range*
—
Operating
10°C to 35°C (50°F to 95°F)
Nonoperating
-30°C to 60°C (-22°F to 140°F)
Relative humidity
(noncondensing)
—
Operating
Minimum to be the higher (more moisture) of
-12°C (10.4°F) dew point or 8% relative
humidity
Maximum to be 24°C (75.2°F) dew point or
90% relative humidity
Nonoperating
5% to 95%
38.7°C (101.7°F), maximum wet bulb
temperature
* All temperature ratings shown are for sea level. An altitude derating of 1.0°C per 304.8 m (1.8°F per
1000 ft) to 3048 m (10,000 ft) is applicable. No direct sunlight allowed. Maximum rate of change is 20°C
per hour (36°F per hour). The upper limit and rate of change might be limited by the type and number of
options installed.
For certain approved hardware configurations, the supported system inlet temperature range is extended:
•
5°C to 10°C (41°F to 50°F) and 35°C to 40°C (95°F to 104°F) at sea level with an altitude derating of
1.0°C per every 175 m (1.8°F per every 574 ft) above 900 m (2953 ft) to a maximum of 3048 m
(10,000 ft).
•
40°C to 45°C (104°F to 113°F) at sea level with an altitude derating of 1.0°C per every 125 m (1.8°F
per every 410 ft) above 900 m (2953 ft) to a maximum of 3048 m (10,000 ft).
The approved hardware configurations for this system are listed on the Hewlett Packard Enterprise
website (http://www.hpe.com/servers/ASHRAE).
Mechanical specifications
Specification
Value
Height
8.76 cm (3.45 in)
Depth
66.70 cm (26.26 in)
Width
48.20 cm (18.98 in)
Weight (approximate values)
—
4-bay LFF drive model
20.00 kg (44.09 lb)
8-bay LFF drive model
25.00 kg (55.12 lb)
12-bay LFF drive model
27.00 kg (59.52 lb)
Specifications
132
Power supply specifications
Depending on the installed options and/or the regional location where the server was purchased, the
server is configured with one of the following power supplies:
•
HPE 550 W Power Supply (PN 730941-B21)
•
HPE 800 W/900 W Gold AC Power Input Module (PN 744689-B21)
•
HPE 900 W AC/240 V DC Gold Power Input Module (PN 775595-B21)
For more information about the compatibility between the power input module and RPS backplane types,
see "Power input module and RPS backplane characteristics (on page 92)."
For more information about the power supply features, specifications, and compatibility, see the Hewlett
Packard Enterprise website (http://www.hpe.com/servers/powersupplies).
CAUTION: Check the system and power supply input ratings before powering up the server.
Hot-plug power supply calculations
For hot-plug power supply specifications and calculators to determine electrical and heat loading for the
server, see the Hewlett Packard Enterprise Power Advisor website
(http://www.hpe.com/info/poweradvisor/online).
Specifications
133
Support and other resources
Accessing Hewlett Packard Enterprise Support
•
For live assistance, go to the Contact Hewlett Packard Enterprise Worldwide website
(http://www.hpe.com/assistance).
•
To access documentation and support services, go to the Hewlett Packard Enterprise Support
Center website (http://www.hpe.com/support/hpesc).
Information to collect
•
Technical support registration number (if applicable)
•
Product name, model or version, and serial number
•
Operating system name and version
•
Firmware version
•
Error messages
•
Product-specific reports and logs
•
Add-on products or components
•
Third-party products or components
Accessing updates
•
Some software products provide a mechanism for accessing software updates through the product
interface. Review your product documentation to identify the recommended software update
method.
•
To download product updates, go to either of the following:
•
o
Hewlett Packard Enterprise Support Center Get connected with updates page
(http://www.hpe.com/support/e-updates)
o
Software Depot website (http://www.hpe.com/support/softwaredepot)
To view and update your entitlements, and to link your contracts and warranties with your profile, go
to the Hewlett Packard Enterprise Support Center More Information on Access to Support
Materials page (http://www.hpe.com/support/AccessToSupportMaterials).
IMPORTANT: Access to some updates might require product entitlement when accessed
through the Hewlett Packard Enterprise Support Center. You must have an HP Passport set up
with relevant entitlements.
Websites
•
Hewlett Packard Enterprise Information Library (http://www.hpe.com/info/enterprise/docs)
•
Hewlett Packard Enterprise Support Center (http://www.hpe.com/support/hpesc)
•
Contact Hewlett Packard Enterprise Worldwide (http://www.hpe.com/assistance)
Support and other resources
134
•
Subscription Service/Support Alerts (http://www.hpe.com/support/e-updates)
•
Software Depot (http://www.hpe.com/support/softwaredepot)
•
Customer Self Repair (http://www.hpe.com/support/selfrepair)
•
Insight Remote Support (http://www.hpe.com/info/insightremotesupport/docs)
•
Serviceguard Solutions for HP-UX (http://www.hpe.com/info/hpux-serviceguard-docs)
•
Single Point of Connectivity Knowledge (SPOCK) Storage compatibility matrix
(http://www.hpe.com/storage/spock)
•
Storage white papers and analyst reports (http://www.hpe.com/storage/whitepapers)
Customer Self Repair
Hewlett Packard Enterprise products are designed with many Customer Self Repair (CSR) parts to
minimize repair time and allow for greater flexibility in performing defective parts replacement. If during
the diagnosis period Hewlett Packard Enterprise (or Hewlett Packard Enterprise service providers or
service partners) identifies that the repair can be accomplished by the use of a CSR part, Hewlett Packard
Enterprise will ship that part directly to you for replacement. There are two categories of CSR parts:
•
Mandatory—Parts for which customer self repair is mandatory. If you request Hewlett Packard
Enterprise to replace these parts, you will be charged for the travel and labor costs of this service.
•
Optional—Parts for which customer self repair is optional. These parts are also designed for
customer self repair. If, however, you require that Hewlett Packard Enterprise replace them for you,
there may or may not be additional charges, depending on the type of warranty service designated
for your product.
NOTE: Some Hewlett Packard Enterprise parts are not designed for customer self repair. In order to
satisfy the customer warranty, Hewlett Packard Enterprise requires that an authorized service provider
replace the part. These parts are identified as "No" in the Illustrated Parts Catalog.
Based on availability and where geography permits, CSR parts will be shipped for next business day
delivery. Same day or four-hour delivery may be offered at an additional charge where geography
permits. If assistance is required, you can call the Hewlett Packard Enterprise Support Center and a
technician will help you over the telephone. Hewlett Packard Enterprise specifies in the materials shipped
with a replacement CSR part whether a defective part must be returned to Hewlett Packard Enterprise. In
cases where it is required to return the defective part to Hewlett Packard Enterprise, you must ship the
defective part back to Hewlett Packard Enterprise within a defined period of time, normally five (5)
business days. The defective part must be returned with the associated documentation in the provided
shipping material. Failure to return the defective part may result in Hewlett Packard Enterprise billing you
for the replacement. With a customer self repair, Hewlett Packard Enterprise will pay all shipping and part
return costs and determine the courier/carrier to be used.
For more information about the Hewlett Packard Enterprise CSR program, contact your local service
provider. For the North American program, go to the Hewlett Packard Enterprise CSR website
(http://www.hpe.com/support/selfrepair).
Réparation par le client (CSR)
Les produits Hewlett Packard Enterprise comportent de nombreuses pièces CSR (Customer Self Repair
= réparation par le client) afin de minimiser les délais de réparation et faciliter le remplacement des pièces
défectueuses. Si pendant la période de diagnostic, Hewlett Packard Enterprise (ou ses partenaires ou
mainteneurs agréés) détermine que la réparation peut être effectuée à l'aide d'une pièce CSR, Hewlett
Packard Enterprise vous l'envoie directement. Il existe deux catégories de pièces CSR :
Support and other resources
135
•
Obligatoire—Pièces pour lesquelles la réparation par le client est obligatoire. Si vous demandez à
Hewlett Packard Enterprise de remplacer ces pièces, les coûts de déplacement et main d'œuvre du
service vous seront facturés.
•
Facultatif—Pièces pour lesquelles la réparation par le client est facultative. Ces pièces sont
également conçues pour permettre au client d'effectuer lui-même la réparation. Toutefois, si vous
demandez à Hewlett Packard Enterprise de remplacer ces pièces, l'intervention peut ou non vous
être facturée, selon le type de garantie applicable à votre produit.
REMARQUE: Certaines pièces Hewlett Packard Enterprise ne sont pas conçues pour permettre au
client d'effectuer lui-même la réparation. Pour que la garantie puisse s'appliquer, Hewlett Packard
Enterprise exige que le remplacement de la pièce soit effectué par un Mainteneur Agréé. Ces pièces sont
identifiées par la mention "Non" dans le Catalogue illustré.
Les pièces CSR sont livrées le jour ouvré suivant, dans la limite des stocks disponibles et selon votre
situation géographique. Si votre situation géographique le permet et que vous demandez une livraison le
jour même ou dans les 4 heures, celle-ci vous sera facturée. Pour toute assistance, appelez le Centre
d’assistance Hewlett Packard Enterprise pour qu’un technicien vous aide au téléphone. Dans les
documents envoyés avec la pièce de rechange CSR, Hewlett Packard Enterprise précise s'il est
nécessaire de lui retourner la pièce défectueuse. Si c'est le cas, vous devez le faire dans le délai indiqué,
généralement cinq (5) jours ouvrés. La pièce et sa documentation doivent être retournées dans
l'emballage fourni. Si vous ne retournez pas la pièce défectueuse, Hewlett Packard Enterprise se réserve
le droit de vous facturer les coûts de remplacement. Dans le cas d'une pièce CSR, Hewlett Packard
Enterprise supporte l'ensemble des frais d'expédition et de retour, et détermine la société de courses ou
le transporteur à utiliser.
Pour plus d'informations sur le programme CSR de Hewlett Packard Enterprise, contactez votre
Mainteneur Agrée local. Pour plus d'informations sur ce programme en Amérique du Nord, consultez le
site Web Hewlett Packard Enterprise (http://www.hpe.com/support/selfrepair).
Riparazione da parte del cliente
Per abbreviare i tempi di riparazione e garantire una maggiore flessibilità nella sostituzione di parti
difettose, i prodotti Hewlett Packard Enterprise sono realizzati con numerosi componenti che possono
essere riparati direttamente dal cliente (CSR, Customer Self Repair). Se in fase di diagnostica Hewlett
Packard Enterprise (o un centro di servizi o di assistenza Hewlett Packard Enterprise) identifica il guasto
come riparabile mediante un ricambio CSR, Hewlett Packard Enterprise lo spedirà direttamente al cliente
per la sostituzione. Vi sono due categorie di parti CSR:
•
Obbligatorie—Parti che devono essere necessariamente riparate dal cliente. Se il cliente ne affida
la riparazione ad Hewlett Packard Enterprise, deve sostenere le spese di spedizione e di
manodopera per il servizio.
•
Opzionali—Parti la cui riparazione da parte del cliente è facoltativa. Si tratta comunque di
componenti progettati per questo scopo. Se tuttavia il cliente ne richiede la sostituzione ad Hewlett
Packard Enterprise, potrebbe dover sostenere spese addizionali a seconda del tipo di garanzia
previsto per il prodotto.
NOTA: alcuni componenti Hewlett Packard Enterprise non sono progettati per la riparazione da parte
del cliente. Per rispettare la garanzia, Hewlett Packard Enterprise richiede che queste parti siano
sostituite da un centro di assistenza autorizzato. Tali parti sono identificate da un "No" nel Catalogo
illustrato dei componenti.
In base alla disponibilità e alla località geografica, le parti CSR vengono spedite con consegna entro il
giorno lavorativo seguente. La consegna nel giorno stesso o entro quattro ore è offerta con un
supplemento di costo solo in alcune zone. In caso di necessità si può richiedere l'assistenza telefonica di
un addetto del centro di supporto tecnico Hewlett Packard Enterprise. Nel materiale fornito con una parte
di ricambio CSR, Hewlett Packard Enterprise specifica se il cliente deve restituire dei component. Qualora
sia richiesta la resa ad Hewlett Packard Enterprise del componente difettoso, lo si deve spedire ad
Hewlett Packard Enterprise entro un determinato periodo di tempo, generalmente cinque (5) giorni
lavorativi. Il componente difettoso deve essere restituito con la documentazione associata nell'imballo di
Support and other resources
136
spedizione fornito. La mancata restituzione del componente può comportare la fatturazione del ricambio
da parte di Hewlett Packard Enterprise. Nel caso di riparazione da parte del cliente, Hewlett Packard
Enterprise sostiene tutte le spese di spedizione e resa e sceglie il corriere/vettore da utilizzare.
Per ulteriori informazioni sul programma CSR di Hewlett Packard Enterprise, contattare il centro di
assistenza di zona. Per il programma in Nord America fare riferimento al sito Web
(http://www.hpe.com/support/selfrepair).
Customer Self Repair
Hewlett Packard Enterprise Produkte enthalten viele CSR-Teile (Customer Self Repair), um
Reparaturzeiten zu minimieren und höhere Flexibilität beim Austausch defekter Bauteile zu ermöglichen.
Wenn Hewlett Packard Enterprise (oder ein Hewlett Packard Enterprise Servicepartner) bei der Diagnose
feststellt, dass das Produkt mithilfe eines CSR-Teils repariert werden kann, sendet Ihnen Hewlett
Packard Enterprise dieses Bauteil zum Austausch direkt zu. CSR-Teile werden in zwei Kategorien
unterteilt:
•
Zwingend—Teile, für die das Customer Self Repair-Verfahren zwingend vorgegeben ist. Wenn Sie
den Austausch dieser Teile von Hewlett Packard Enterprise vornehmen lassen, werden Ihnen die
Anfahrt- und Arbeitskosten für diesen Service berechnet.
•
Optional—Teile, für die das Customer Self Repair-Verfahren optional ist. Diese Teile sind auch für
Customer Self Repair ausgelegt. Wenn Sie jedoch den Austausch dieser Teile von Hewlett Packard
Enterprise vornehmen lassen möchten, können bei diesem Service je nach den für Ihr Produkt
vorgesehenen Garantiebedingungen zusätzliche Kosten anfallen.
HINWEIS: Einige Hewlett Packard Enterprise Teile sind nicht für Customer Self Repair ausgelegt. Um
den Garantieanspruch des Kunden zu erfüllen, muss das Teil von einem Hewlett Packard Enterprise
Servicepartner ersetzt werden. Im illustrierten Teilekatalog sind diese Teile mit „No“ bzw. „Nein“
gekennzeichnet.
CSR-Teile werden abhängig von der Verfügbarkeit und vom Lieferziel am folgenden Geschäftstag
geliefert. Für bestimmte Standorte ist eine Lieferung am selben Tag oder innerhalb von vier Stunden
gegen einen Aufpreis verfügbar. Wenn Sie Hilfe benötigen, können Sie das Hewlett Packard Enterprise
Support Center anrufen und sich von einem Mitarbeiter per Telefon helfen lassen. Den Materialien von
Hewlett Packard Enterprise, die mit einem CSR-Ersatzteil geliefert werden, können Sie entnehmen, ob
das defekte Teil an Hewlett Packard Enterprise zurückgeschickt werden muss. Wenn es erforderlich ist,
das defekte Teil an Hewlett Packard Enterprise zurückzuschicken, müssen Sie dies innerhalb eines
vorgegebenen Zeitraums tun, in der Regel innerhalb von fünf (5) Geschäftstagen. Das defekte Teil muss
mit der zugehörigen Dokumentation in der Verpackung zurückgeschickt werden, die im Lieferumfang
enthalten ist. Wenn Sie das defekte Teil nicht zurückschicken, kann Hewlett Packard Enterprise Ihnen
das Ersatzteil in Rechnung stellen. Im Falle von Customer Self Repair kommt Hewlett Packard Enterprise
für alle Kosten für die Lieferung und Rücksendung auf und bestimmt den Kurier-/Frachtdienst.
Weitere Informationen über das Hewlett Packard Enterprise Customer Self Repair Programm erhalten
Sie von Ihrem Servicepartner vor Ort. Informationen über das CSR-Programm in Nordamerika finden Sie
auf der Hewlett Packard Enterprise Website unter (http://www.hpe.com/support/selfrepair).
Reparaciones del propio cliente
Los productos de Hewlett Packard Enterprise incluyen muchos componentes que el propio usuario puede
reemplazar (Customer Self Repair, CSR) para minimizar el tiempo de reparación y ofrecer una mayor
flexibilidad a la hora de realizar sustituciones de componentes defectuosos. Si, durante la fase de
diagnóstico, Hewlett Packard Enterprise (o los proveedores o socios de servicio de Hewlett Packard
Enterprise) identifica que una reparación puede llevarse a cabo mediante el uso de un componente CSR,
Hewlett Packard Enterprise le enviará dicho componente directamente para que realice su sustitución.
Los componentes CSR se clasifican en dos categorías:
Support and other resources
137
•
Obligatorio—componentes cuya reparación por parte del usuario es obligatoria. Si solicita a
Hewlett Packard Enterprise que realice la sustitución de estos componentes, tendrá que hacerse
cargo de los gastos de desplazamiento y de mano de obra de dicho servicio.
•
Opcional—componentes cuya reparación por parte del usuario es opcional. Estos componentes
también están diseñados para que puedan ser reparados por el usuario. Sin embargo, si precisa
que Hewlett Packard Enterprise realice su sustitución, puede o no conllevar costes adicionales,
dependiendo del tipo de servicio de garantía correspondiente al producto.
NOTA: Algunos componentes de Hewlett Packard Enterprise no están diseñados para que puedan ser
reparados por el usuario. Para que el usuario haga valer su garantía, Hewlett Packard Enterprise pone
como condición que un proveedor de servicios autorizado realice la sustitución de estos componentes.
Dichos componentes se identifican con la palabra "No" en el catálogo ilustrado de componentes.
Según la disponibilidad y la situación geográfica, los componentes CSR se enviarán para que lleguen a
su destino al siguiente día laborable. Si la situación geográfica lo permite, se puede solicitar la entrega en
el mismo día o en cuatro horas con un coste adicional. Si precisa asistencia técnica, puede llamar al
Centro de asistencia técnica de Hewlett Packard Enterprise y recibirá ayuda telefónica por parte de un
técnico. Con el envío de materiales para la sustitución de componentes CSR, Hewlett Packard Enterprise
especificará si los componentes defectuosos deberán devolverse a Hewlett Packard Enterprise. En
aquellos casos en los que sea necesario devolver algún componente a Hewlett Packard Enterprise,
deberá hacerlo en el periodo de tiempo especificado, normalmente cinco días laborables. Los
componentes defectuosos deberán devolverse con toda la documentación relacionada y con el embalaje
de envío. Si no enviara el componente defectuoso requerido, Hewlett Packard Enterprise podrá cobrarle
por el de sustitución. En el caso de todas sustituciones que lleve a cabo el cliente, Hewlett Packard
Enterprise se hará cargo de todos los gastos de envío y devolución de componentes y escogerá la
empresa de transporte que se utilice para dicho servicio.
Para obtener más información acerca del programa de Reparaciones del propio cliente de Hewlett
Packard Enterprise, póngase en contacto con su proveedor de servicios local. Si está interesado en el
programa para Norteamérica, visite la página web de Hewlett Packard Enterprise CSR
(http://www.hpe.com/support/selfrepair).
Customer Self Repair
Veel onderdelen in Hewlett Packard Enterprise producten zijn door de klant zelf te repareren, waardoor
de reparatieduur tot een minimum beperkt kan blijven en de flexibiliteit in het vervangen van defecte
onderdelen groter is. Deze onderdelen worden CSR-onderdelen (Customer Self Repair) genoemd. Als
Hewlett Packard Enterprise (of een Hewlett Packard Enterprise Service Partner) bij de diagnose vaststelt
dat de reparatie kan worden uitgevoerd met een CSR-onderdeel, verzendt Hewlett Packard Enterprise
dat onderdeel rechtstreeks naar u, zodat u het defecte onderdeel daarmee kunt vervangen. Er zijn twee
categorieën CSR-onderdelen:
•
Verplicht—Onderdelen waarvoor reparatie door de klant verplicht is. Als u Hewlett Packard
Enterprise verzoekt deze onderdelen voor u te vervangen, worden u voor deze service reiskosten en
arbeidsloon in rekening gebracht.
•
Optioneel—Onderdelen waarvoor reparatie door de klant optioneel is. Ook deze onderdelen zijn
ontworpen voor reparatie door de klant. Als u echter Hewlett Packard Enterprise verzoekt deze
onderdelen voor u te vervangen, kunnen daarvoor extra kosten in rekening worden gebracht,
afhankelijk van het type garantieservice voor het product.
OPMERKING: Sommige Hewlett Packard Enterprise onderdelen zijn niet ontwikkeld voor reparatie door
de klant. In verband met de garantievoorwaarden moet het onderdeel door een geautoriseerde Service
Partner worden vervangen. Deze onderdelen worden in de geïllustreerde onderdelencatalogus
aangemerkt met "Nee".
Afhankelijk van de leverbaarheid en de locatie worden CSR-onderdelen verzonden voor levering op de
eerstvolgende werkdag. Levering op dezelfde dag of binnen vier uur kan tegen meerkosten worden
aangeboden, indien dit mogelijk is gezien de locatie. Indien assistentie is gewenst, belt u het Hewlett
Packard Enterprise Support Center om via de telefoon ondersteuning van een technicus te ontvangen.
Support and other resources
138
Hewlett Packard Enterprise vermeldt in de documentatie bij het vervangende CSR-onderdeel of het
defecte onderdeel aan Hewlett Packard Enterprise moet worden geretourneerd. Als het defecte
onderdeel aan Hewlett Packard Enterprise moet worden teruggezonden, moet u het defecte onderdeel
binnen een bepaalde periode, gewoonlijk vijf (5) werkdagen, retourneren aan Hewlett Packard Enterprise.
Het defecte onderdeel moet met de bijbehorende documentatie worden geretourneerd in het
meegeleverde verpakkingsmateriaal. Als u het defecte onderdeel niet terugzendt, kan Hewlett Packard
Enterprise u voor het vervangende onderdeel kosten in rekening brengen. Bij reparatie door de klant
betaalt Hewlett Packard Enterprise alle verzendkosten voor het vervangende en geretourneerde
onderdeel en kiest Hewlett Packard Enterprise zelf welke koerier/transportonderneming hiervoor wordt
gebruikt.
Neem contact op met een Service Partner voor meer informatie over het Customer Self Repair
programma van Hewlett Packard Enterprise. Informatie over Service Partners vindt u op de Hewlett
Packard Enterprise website (http://www.hpe.com/support/selfrepair).
Reparo feito pelo cliente
Os produtos da Hewlett Packard Enterprise são projetados com muitas peças para reparo feito pelo
cliente (CSR) de modo a minimizar o tempo de reparo e permitir maior flexibilidade na substituição de
peças com defeito. Se, durante o período de diagnóstico, a Hewlett Packard Enterprise (ou
fornecedores/parceiros da Hewlett Packard Enterprise) concluir que o reparo pode ser efetuado pelo uso
de uma peça CSR, a Hewlett Packard Enterprise enviará a peça diretamente ao cliente. Há duas
categorias de peças CSR:
•
Obrigatória—Peças cujo reparo feito pelo cliente é obrigatório. Se desejar que a Hewlett Packard
Enterprise substitua essas peças, serão cobradas as despesas de transporte e mão-de-obra do
serviço.
•
Opcional—Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas
para o reparo feito pelo cliente. No entanto, se desejar que a Hewlett Packard Enterprise as
substitua, pode haver ou não a cobrança de taxa adicional, dependendo do tipo de serviço de
garantia destinado ao produto.
OBSERVAÇÃO: Algumas peças da Hewlett Packard Enterprise não são projetadas para o reparo feito
pelo cliente. A fim de cumprir a garantia do cliente, a Hewlett Packard Enterprise exige que um técnico
autorizado substitua a peça. Essas peças estão identificadas com a marca "No" (Não), no catálogo de
peças ilustrado.
Conforme a disponibilidade e o local geográfico, as peças CSR serão enviadas no primeiro dia útil após o
pedido. Onde as condições geográficas permitirem, a entrega no mesmo dia ou em quatro horas pode
ser feita mediante uma taxa adicional. Se precisar de auxílio, entre em contato com o Centro de suporte
técnico da Hewlett Packard Enterprise para que um técnico o ajude por telefone. A Hewlett Packard
Enterprise especifica nos materiais fornecidos com a peça CSR de reposição se a peça com defeito deve
ser devolvida à Hewlett Packard Enterprise. Nos casos em que isso for necessário, é preciso enviar a
peça com defeito à Hewlett Packard Enterprise, você deverá enviar a peça com defeito de volta para a
Hewlett Packard Enterprise dentro do período de tempo definido, normalmente em 5 (cinco) dias úteis. A
peça com defeito deve ser enviada com a documentação correspondente no material de transporte
fornecido. Caso não o faça, a Hewlett Packard Enterprise poderá cobrar a reposição. Para as peças de
reparo feito pelo cliente, a Hewlett Packard Enterprise paga todas as despesas de transporte e de
devolução da peça e determina a transportadora/serviço postal a ser utilizado.
Para obter mais informações sobre o programa de reparo feito pelo cliente da Hewlett Packard
Enterprise, entre em contato com o fornecedor de serviços local. Para o programa norte-americano, visite
o site da Hewlett Packard Enterprise (http://www.hpe.com/support/selfrepair).
Support and other resources
139
Support and other resources
140
Support and other resources
141
Remote support
Remote support is available with supported devices as part of your warranty or contractual support
agreement. It provides intelligent event diagnosis, and automatic, secure submission of hardware event
notifications to Hewlett Packard Enterprise, which will initiate a fast and accurate resolution based on your
product’s service level. Hewlett Packard Enterprise strongly recommends that you register your device for
remote support.
For more information and device support details, go to the Insight Remote Support website
(http://www.hpe.com/info/insightremotesupport/docs).
Support and other resources
142
Acronyms and abbreviations
ABEND
abnormal end
ACU
Array Configuration Utility
AMP
Advanced Memory Protection
API
application program interface
ASHRAE
American Society of Heating, Refrigerating and Air-Conditioning Engineers
ASR
Automatic Server Recovery
BP
backplane
CAS
column address strobe
CSA
Canadian Standards Association
CSR
Customer Self Repair
DDR3
double data rate-3
DDR4
double data rate-4
FAT
file allocation table
Acronyms and abbreviations
143
FBWC
flash-backed write cache
GPU
graphics processing unit
HBA
host bus adapter
HP SUM
HP Smart Update Manager
HPE SIM
HPE Systems Insight Manager
HPE SSA
HPE Smart Storage Administrator
IEC
International Electrotechnical Commission
iLO
Integrated Lights-Out
IML
Integrated Management Log
ISO
International Organization for Standardization
JSON
JavaScript Object Notation
LFF
large form factor
LOM
Lights-Out Management
LRDIMM
load reduced dual in-line memory module
NAND
Not AND
Acronyms and abbreviations
144
NMI
nonmaskable interrupt
NVDIMM
non-volatile dual in-line memory module
NVRAM
nonvolatile memory
OA
Onboard Administrator
PCIe
Peripheral Component Interconnect Express
PDU
power distribution unit
POST
Power-On Self Test
QR code
quick response code
RBSU
ROM-Based Setup Utility
RDIMM
registered dual in-line memory module
REST
representational state transfer
RoHS
Restriction of Hazardous Substances
RPS
redundant power supply
SAS
serial attached SCSI
SATA
serial ATA
Acronyms and abbreviations
145
SD
Secure Digital
SPP
Service Pack
SSD
solid-state drive
STD
standard (DIMM voltage)
TDP
Thermal Design Power
TMRA
recommended ambient operating temperature
TPM
Trusted Platform Module
UEFI
Unified Extensible Firmware Interface
UID
unit identification
VC
Virtual Connect
VCA
Version Control Agent
VCRM
Version Control Repository Manager
Acronyms and abbreviations
146
Documentation feedback
Hewlett Packard Enterprise is committed to providing documentation that meets your needs. To help us
improve the documentation, send any errors, suggestions, or comments to Documentation Feedback
(mailto:docsfeedback@hpe.com). When submitting your feedback, include the document title, part
number, edition, and publication date located on the front cover of the document. For online help content,
include the product name, product version, help edition, and publication date located on the legal notices
page.
Documentation feedback
147
Index
A
access panel, install 26
access panel, removing 25
Active Health System 113, 114
Advanced ECC memory 73, 74
Advanced ECC population guidelines 74
Advanced ECC support 73
air baffle, installation 28
air baffle, removing 27
air scoop 53
airflow requirements 32, 33
ambient temperature 33, 132
ambient temperature sensor cable 111
authorized reseller 131, 134
authorized technician 135
Automatic Server Recovery (ASR) 121
configuration settings 119
contacting HPE 134
crash dump analysis 17
CSR (customer self repair) 135
customer asset tag 8
D
Basic Input/Output System (BIOS) 113
battery pack, installing 56
Belarus Kazakhstan Russia marking 129
bezel, installing 42
bezel, removing 25
BIOS upgrade 113
boot options 41, 117, 118, 120
Declaration of Conformity 129, 130
default settings 73
diagnosing problems 126
diagnostic tools 113, 116, 118, 120, 121
dimensions and weight 132
DIMM identification 72
DIMM installation guidelines 72
DIMM slot locations 16
DIMMs, installing 75
DIMMs, single- and dual-rank 72
documentation feedback 147
drive backplane, installing 45
drive cabling 47, 50, 101, 102, 103, 104, 105
drive LEDs 18
drive numbering 18
drivers 124
drives 18, 42
drives, determining status of 17, 18
drives, installation guidelines 43
drives, installing 43, 44
C
E
cable management 39
cable management arm 24
cabling, ambient temperature sensor 111
cabling, battery pack 108
cabling, drive 101, 102, 103, 104, 105
cabling, fan 109
cabling, FBWC 107
cabling, GPU 109
cabling, Mini-SAS cable option 47, 50
cabling, not-hot-plug power supply 110
cabling, redundant power supply 110
cache module battery pack 56
cache module installation 54
cautions 34, 131
change control and proactive notification 125
clearing NVRAM 16
CMOS 16
components, front panel 7
components, rear panel 11
components, system board 15
configuration of system 113
electrical grounding requirements 34
electrostatic discharge 131
embedded UEFI diagnostics 120
embedded UEFI shell 119
enabling the Trusted Platform Module 98, 100
environmental requirements 32
environmental specifications 132
Erase Utility 113, 116
error messages 126
EuroAsian Economic Commission 129
expansion board options 53, 76
extend server from rack 21
external USB functionality 122
B
F
fan cabling 109
fan connectors 15
fan installation 68
fan location 20
fan population guidelines 68
Index 148
FBWC cabling 101
FBWC module 54
firmware 122, 124
firmware update 117, 122, 123, 124
firmware update application, System Utilities 122,
123
firmware update tools 122, 124
flash ROM 124
flexible boot control 118
FlexibleLOM adapter 89
FlexibleLOM riser board 13
FlexibleLOM riser cage 89
Foundation Care Services 125
front I/O cabling 111
front panel buttons 7
front panel cabling 111
front panel components 7
front panel LED power fault codes 10
front panel LEDs 10
fwupdate command, embedded UEFI shell 122, 123
fwupdate utility 113, 122, 123
G
GPU enablement 83
GPU power cabling 109
GPU riser board 13
grounding methods 131
grounding requirements 34, 131
H
hardware options installation 36, 42
health driver 121
health LED 9
heatsink, installing 63
help resources 134
Hewlett Packard Enterprise contact information 134
Hewlett Packard Enterprise Support Center 125
Hewlett Packard Enterprise Technical Support 125,
134, 142
hot-plug drive, installing 44
hot-plug power supply 93, 133
hot-plug power supply calculations 133
HP Smart Update Manager overview 113, 117
HP Trusted Platform Module 98
HPE Collaborative Support 125
HPE Insight Diagnostics 115, 116
HPE Insight Diagnostics survey functionality 116
HPE Insight Remote Support software 125
HPE Proactive Care 125
HPE SIM (HPE Systems Insight Manager) 115, 116
HPE SmartMemory 71
HPE SSA (HPE Smart Storage Administrator) 113,
120
HPE UEFI System Utilities 117, 118
humidity 132
I
identifying the server shipping carton contents 35
iLO account information 7, 8
iLO connector 11
Insight Diagnostics 116, 122
installation services 32
installing hardware 42
installing server into a rack 36, 39
integrated array controller 47
Integrated Lights-Out (iLO) 113, 115
Integrated Management Log (IML) 115
Intelligent Provisioning 113, 115, 116, 117, 118
internal USB connector 15, 121
L
LED, health 11
LED, system power 9
LEDs, drive 18
LEDs, front panel 18
LEDs, NIC 9, 12
LEDs, power fault 10
LEDs, rear panel 11, 12
LEDs, unit identification (UID) 9, 12
legacy USB support 121
M
M.2 SSD cabling 106
M.2 SSD enablement option 57
maintenance guidelines 122
mechanical specifications 132
memory configurations 73, 74
memory dump 17
memory options 70
memory subsystem architecture 72
memory, Advanced ECC 73
memory, configuration requirements 73, 74
memory, configuring 73, 74
memory, mirrored 74, 75
memory, online spare 74
microSD card slot 15
Mini-SAS cabling 47
Mini-SAS Y-cabling 50
mirrored memory 74, 75
multi-processor Mirrored Memory population
order 75
N
NIC activity LED 9
NIC connectors 11
NIC link LED 12
NMI functionality 17
NMI header 17
non-hot-plug drives, installing 43
non-hot-plug power supply cabling 110
notification actions 125
Index 149
O
online flash components 122, 124
online spare memory 74
online spare population guidelines 74
operating environment, recommended 32
operating system crash 17, 121
operating system installation 40, 125
operating system version support 125
operating systems supported 116, 125
optimum environment 32
options installation 36, 42
P
PCI riser board slot definitions 13
PCI riser cage, installing 80
PCI riser cage, removing 29
population guidelines, mirrored memory 75
population guidelines, online spare 74
POST error messages 126
power calculator 33, 133
power distribution unit (PDU) 34
power fault 10
Power On/Standby button 9, 41
power requirements 33
power supply 133
power supply cabling 110
power supply specifications 133
power supply, hot-plug 110, 133
power supply, non-hot-plug 110, 133
powering down 21
powering up 21
power-on password 16
proactive notification 125
problem diagnosis 126
processor blank 63
processor information 75
processor, installing 63
Product ID 120
PXE (preboot execution environment) 117
Q
QR code label 8
QuickSpecs 47, 53, 72, 113
R
rack ears 21
rack installation 36
rack rail hook-and-loop strap 39
rack warnings 35
RAID configuration 120
rear panel components 11
rear panel LEDs 12
rear panel, accessing 24
recommended ambient operating temperature
(TMRA) 33
recovery key 100
redundant fan 67
redundant power supply 92, 133
redundant power supply cabling 110
redundant ROM 122
re-entering the server serial number 120
registering the server 41
regulatory compliance information 129
remove server from rack 23
removing the security bezel 25
requirements, airflow 34
requirements, electrical grounding 34
requirements, environmental 32, 132
requirements, power 33
requirements, site 33
requirements, temperature 33
RESTful API 115, 120
RoHS 130
ROM legacy USB support 121
ROM redundancy 122
ROM-Based Setup Utility (RBSU) 117
S
safety considerations 122, 129, 131
safety information 122, 129
scripted installation 117
scripting toolkit 113, 117
secure boot configuration 119
security bezel, installing 42
security bezel, removing 25
serial label pull tab 7, 8
serial number 120
Server mode 113
server options, installing 36, 42
server setup 32, 41, 122
server shipping carton contents 35
server specifications 132
server warnings and cautions 34, 35
Service Pack 113, 116, 117
Service Packs 117
site requirements 33
Smart Storage Battery cabling 108
Smart Update Manager 113, 117
software upgrades 124
solid state device 57, 106
space and airflow requirements 32
specifications, environmental 132
specifications, mechanical 132
specifications, power supply 133
specifications, server 132
SPP 116, 117
static electricity 131
storage cabling, eight-bay drive 104
storage cabling, four-bay drive 102
storage cabling, twelve-bay drive 105
storage controller 53, 54
supported operating systems 125
Index 150
system board battery 127
system board components 15
system configuration settings 16, 122
System Erase Utility 116
system maintenance switch 16
system ROM 122, 124
system, keeping current 122
T
technical support 125, 134
technology services 125
temperature requirements 33, 132
TMRA (recommended ambient operating
temperature) 33
TPM (Trusted Platform Module) 98, 100
TPM, connector 15
troubleshooting resources 7, 101, 126, 132
Trusted Platform Module (TPM) 98, 100
Turkey RoHS material content declaration 130
two-slot PCI riser cage 13, 80
U
UEFI System Utilities settings 117
UID (unit identification) 9, 12
UID button 9
UID LED 9, 12
Ukraine RoHS material content declaration 130
updating the firmware 122, 124
updating the system ROM 122, 124
UPS (uninterruptible power supply) 33
USB connector 7, 11, 15
USB support 121
utilities 113, 117, 118, 120
utilities, deployment 113, 117
V
VCA (Version Control Agent) 125
VCRM (Version Control Repository Manager) 125
ventilation 32
video connector 11
Virtualization option 125
W
warnings 34, 35
warranty information 129
website, HPE 134
weight 132
Index 151