*Assembly Guide & Warranty Card Included
ES700 RECUMBENT
BIKE OWNER’S
MANUAL
Model # RES700-17
Revision 102716
ES700 RECUMBENT BIKE OWNERS MANUAL
IMPORTANT:
All Products shown are prototype. Actual product delivered may vary.
Product specifications, features & software are subject to change without notice.
For the most up to date owner’s manual please visit www.truefitness.com.
For documents in additional languages please visit www.truefitness.com/document-library/29/international-manuals
IMPORTANTE:
Todos los productos mostrados son prototipos. La realidad el producto suministrado puede diferir.
Especificaciones de productos, características y software están sujetas a cambios sin previo aviso.
Para la más actualizada de este manual del propietario, por favor visite www.truefitness.com
Para los documentos en otros idiomas, por favor visite www.truefitness.com/document-library/29/international-manuals
IMPORTANT:
Tous les produits présentés sont prototype. Le produit réel livré peut varier.
Spécifications du produit, caractéristiques et logiciels sont sujettes à modification sans préavis.
Pour la plus à jour le manuel du propriétaire s'il vous plaît visitez www.truefitness.com.
Pour documents dans des langues supplémentaires, veuillez www.truefitness.com/document-library/29/international-manuals de visite
重要提示:
显示所有产品的原型。实际交付的产品可能有所不同
产品规格,功能和软件如有更改,恕不另行通知
迄今为止对于大多数的使用说明书,请访问www.truefitness.com
对于其他语言的文档,请访问www.truefitness.com/document-library/29/international-manuals
‫ﻡﺎﻫ‬:
‫ﺩﻗ ﻑﻠﺗﺧﺗ ﺞﺗﻧﻣﻟﺍ ﻲﻠﻌﻔﻟﺍ ﺎﻬﻣﻳﻠﺳﺗ‬. ‫ﻊﻳﻣﺟ ﺕﺎﺟﺗﻧﻣﻟﺍ ﺔﺿﻭﺭﻌﻣﻟﺍ ﻲﻫ ﺝﺫﻭﻣﻧﻟﺍ‬.
‫ ﺕﺍﺯﻳﻣﻟﺍﻭ ﺞﻣﺍﺭﺑﻟﺍﻭ ﺔﻠﺑﺎﻗ ﺭﻳﻳﻐﺗﻠﻟ ﻥﻭﺩ ﺭﺎﻌﺷﺇ‬،‫ﺕﺎﻔﺻﺍﻭﻣ اﻟﻣﻧﺗﺞ‬.
www.truefitness.com.‫ﻡﻅﻌﻣﻟ ﺎﻣ ﻝﺻﻳ ﻰﺗﺣ ﻥﻵﺍ ﻝﻳﻟﺩ ﻙﻟﺎﻣﻟﺍ ﻰﺟﺭﻳ ﺓﺭﺎﻳﺯ‬
‫ ﯾرﺟﻰ زﯾﺎرة‬،‫ﻟﻠﻣﺳﺗﻧدات ﻓﻲ ﻟﻐﺎت إﺿﺎﻓﯾﺔ‬www.truefitness.com/document-library/29/international-manuals
WICHTIG:
Alle hier gezeigten Produkte sind Prototypen. Das tatsächliche Produkt ausgeliefert wird, kann variieren.
Produkt-Spezifikationen, Funktionen und Software können sich ohne vorherige Ankündigung ändern.
In den meisten Fällen bis zu Bedienungsanleitung Bisher besuchen Sie bitte www.truefitness.com.
Für Dokumente in weiteren Sprachen finden Sie unter www.truefitness.com/document-library/29/international-manuals
BELANGRIJK:
Alle getoonde producten zijn prototype. Daadwerkelijke product geleverd kan verschillen.
Product specificaties, eigenschappen & software zijn onderhevig aan verandering zonder kennisgeving.
Voor de meest actuele handleiding van de eigenaar kunt u terecht www.truefitness.com.
Voor documenten in andere talen kunt u terecht op www.truefitness.com/document-library/29/international-manuals
ВАЖНО:
Все товары указаны прототипа. Фактический продукт, поставляемый могут отличаться.
Технические характеристики, особенности и программного обеспечения могут быть изменены без предварительного
уведомления.
Для получения самой последней на сегодняшний день руководство по эксплуатации пожалуйста, посетите
www.truefitness.com
.Для документов на другие языки, пожалуйста, посетите www.truefitness.com/document-library/29/international-manuals
Truefitness.com / 800.426.6570 / 636.272.7100
ES700 RECUMBENT BIKE OWNERS MANUAL
Frank Trulaske began TRUE Fitness over thirty-five year ago with the simple philosophy of delivering superior fitness
products, service and support. Today, TRUE is the global leader in premium fitness equipment for the commercial and
residential markets. Our goal is to be the leader in technology, innovation, performance, safety and style. TRUE has
received many awards for its product over the years and remains the benchmark for the industry. Fitness facilities and
consumers invest in TRUE products for their durable commercial platforms used in all its products, both commercial
and residential alike.
The proud manufacturing tradition of quality and the culture of innovation at TRUE have given rise to a full line of
extraordinary cardio and strength equipment. As a result, people all over the world are benefiting from the TRUE
experience. Innovation across the full product line has made TRUE successful and is a trademark of the TRUE heritage.
TRUE’s patented Heart Rate Control technology is just one of the remarkable ways we deliver simple and superior
performance every user can enjoy, and most importantly, use to achieve personal health and fitness goals.
At the heart of our success is the relentless and systematic life testing of both our products and their components. We
have dedicated employees who understand our philosophy is to deliver the best products in the world.
Our goal is to deliver the world’s best premium equipment for our customers’ health and fitness solutions.
Truefitness.com / 800.426.6570 / 636.272.7100
ES700 RECUMBENT BIKE OWNERS MANUAL
TABLE OF CONTENTS:
Chapter 1: Safety Instructions
Safety Instructions
Space Requirements
Grounding Instructions
Power Requirements
Warning Decals
Compliances
Chapter 2: Assembly Instructions
Pre-Assembly Checklist
Assembly Steps
Chapter 3: Product Overview
Bike Overview
Chapter 4: Programming & Operation
Heart Rate Monitoring
Heart Rate Control
Program Descriptions
Chapter 4A: Escalate9 Operation
Escalate9 Overview
Console Navigation
Advanced Console Functions
1
3
3
5
6
6
7
10
23
25
25
27
Chapter 4B: Emerge Operation
Emerge Overview & Navigation
Console Navigation
Advanced Console Functions
Chapter 5: Care & Maintenance
Care & Maintenance
Cleaning the Equipment
Leveling the Unit
Other Scheduled Preventive Maintenance
Long Term Storage
Chapter 6: Customer Service
Contacting Service
Contacting Sales
Reporting Freight Claims or Parts Damage
Chapter 7: Additional Information
Troubleshooting
Specification Sheet
Warranty Information
30
32
38
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45
47
48
48
48
49
49
50
50
51
52
54
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CHAPTER 1: SAFETY INSTRUCTIONS
IMPORTANT SAFETY INSTRUCTIONS
SAVE THESE SAFETY INSTRUCTIONS
This bike is intended for in-home use only; do not use this bike in a commercial or institutional setting.
Doing so may void the expressed warranty.
WARNING: All EXERCISERS MUST READ ALL INSTRUCTIONS BEFORE USING THE BIKE.
WARNING: Heart rate monitoring systems may be inaccurate for some individuals. Over-exercising may result in
serious injury or death. If you feel faint, stop exercising immediately.
WARNING: Equipment should be immediately taken out of use if it fails to work properly or when a warning is
presented electronically.
TRUE STRONGLY recommends seeing a physician for a complete medical exam before undertaking an exercise program,
particularly if the user has a family history of high blood pressure or heart disease, is over the age of 45, smokes, has high
cholesterol, is obese or has not exercised regularly in the past year. Additionally, TRUE recommends consulting a fitness
professional on the correct use of this product. If at any time while exercising the user experiences faintness, dizziness,
pain or shortness of breath, he or she must stop immediately.
WARNING: To reduce the risk of electrical shock, always unplug this TRUE product before cleaning or attempting any
maintenance activity. Do not handle the plug with wet hands.
WARNING: To reduce the risk of burns, fire, electric shock or injury, it is imperative to connect each product to a
properly grounded 110V electrical outlet. A risk of electrical shock may result from improper connection of the
equipment’s grounding conductor. Check with a qualified electrician if you are unsure about proper grounding
techniques. Do not modify the plug provided with this product. If it will not fit an electrical outlet, have a proper
outlet installed by a qualified electrician. Your TRUE Fitness product must be properly grounded to reduce risk of
shock if the bike malfunctions. Your bike is equipped with an electrical cord, which includes an equipment
grounding conductor and a grounding plug. The plug must be inserted into an outlet that has been properly
installed and grounded in accordance with all local codes and ordinances. A temporary adapter cannot be used to
connect this plug to a two-pole receptacle in North America. If a properly grounded 15 amp outlet is not available,
a qualified electrician must install one.
WARNING: Do not move the equipment by lifting the console. Do not use the console as a handlebar during a workout.
WARNING: This product contains chemicals known to the state of California to cause cancer and birth defects or other
reproductive harm.
WARNING: Keep equipment stable on flat ground.
WARNING: Replace warning labels that may be worn, damaged or missing.
WARNING: Replace any non-working or damaged components; remove the unit from service until repair is performed.
Truefitness.com / 800.426.6570 / 636.272.7100
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CHAPTER 1: SAFETY INSTRUCTIONS
•
•
•
•
WARNING: To reduce the risk of burns, fire and electric shock or injury to persons, follow these instructions:
This appliance should never be left unattended when plugged in.
Do not use any type of extension cord with this product.
Unplug it from the outlet when not in use and before any servicing.
Do not operate the equipment while being covered with a blanket, plastic, or anything that insulates or stops
airflow.
CAUTION:
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Do not use typing or web surfing features at excessive speeds. Always stabilize yourself by holding a stationary
handle when using typing or web surfing features. (Varies by console option)
Health related injuries may result from incorrect or excessive use of exercise equipment.
Do not use the contact heart rate grips as a handlebar during a workout.
Any changes or modifications to this equipment could void the product warranty.
To disconnect plug remove from electrical outlet.
Power adapter requirements for the RES700 are 110V AC input and 9V DC 1.5Amp output, unless it is paired
with the optional touch console which requires 110V AC input and 12V DC 3Amp output.
Use a TRUE AC power cord or AC/DC adapter only.
Note the plug configuration for the power adapter may vary by country.
The batteries within self-generated equipment contain materials that are considered hazardous to the
environment. Federal law requires proper disposal of these batteries.
Position this product so the power cord plug is accessible to the user.
Keep the power cord away from heated surfaces. Do not pull the equipment by the power cord or use the cord as a
handle. Do not run the power cord along the side or under the bike.
If the bike power supply cord is damaged it must be replaced by the manufacturer, an authorized service agent, or
a similarly qualified person to avoid a hazard.
Do not use this product in areas where aerosol spray products are being used or where oxygen is being
administered. Such substances create the danger of combustion and explosion.
Always follow the console instructions for proper operation. Close supervision is necessary when used near
children under the age of 15, or disabled persons.
Do not use this product outdoors, near water, while wet, or in areas if high humidity including extreme
temperature changes
Never operate a TRUE product with the air openings blocked. Keep air openings free of lint, hair or any
obstructing material.
Never insert objects into any openings in this product. If an object should drop inside, turn off the power, unplug
the power cord from the outlet and carefully retrieve it. If the item cannot be reached, contact TRUE Customer
Service.
Never place liquids of any type directly on the unit except in the accessory tray or bottle holders. Containers with
lids are recommended.
Wear shoes with rubber or high traction soles. Do not use shoes with heels, leather soles, cleats or spikes. Make
sure no stones are embedded in the soles. Do not use this product in bare feet. Keep all loose clothing, shoelaces
and towels away from moving parts.
Do not reach into or underneath the unit, or tip it on its side during operation.
Use correct ergonomic positioning while operating the bike.
Do not allow animals on or near the equipment while in operation.
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CHAPTER 1: SAFETY INSTRUCTIONS
CAUTION (continued):
•
•
•
•
•
•
•
•
•
•
•
•
•
Do not exceed maximum user weight of 350 lbs (159 kg).
Avoid exiting bike while the pedals are still in motion.
Do use if you have a cold or fever.
When using this exercise machine, basic precautions should always be followed.
Use this bike only for its intended use as described in this manual.
Do not use attachments not recommended by the manufacturer.
Allow only trained personnel to service this equipment.
Avoid the possibility of bystanders being struck or caught between moving parts by making sure that they are out
of reach of the bike while it is in motion.
Allow only one person at a time on the bike while it’s operating.
It is the sole responsibility of the owner/operator to ensure regular and scheduled maintenance is performed.
This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or
mental capabilities or lack of experience and knowledge if they have been given supervision or instruction
concerning use of the appliance in a safe way and understand the hazards involved.
Children shall not play with the appliance.
Cleaning and user maintenance shall not be made by children without supervision.
SPACE REQUIREMENTS:
•
TRUE’s recommendation is to leave a 39” safety zone at rear of bike. The sides of the bike should be at least 20”
away from the wall or obstructions. (See Fig 1)
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CHAPTER 1: SAFETY INSTRUCTIONS
GROUNDING INSTRUCTIONS:
This product must be grounded, if it should malfunction or breakdown, grounding provides a path of least resistance for electric
current to reduce the risk of electric shock. This product is equipped with a cord having an equipment-grounding conductor and
a grounding plug. The plug must be plugged into an appropriate outlet that is properly installed and grounded in accordance with
all local codes and ordinances.
DANGER:
•
•
•
•
•
Improper connection of the equipment-grounding conductor can result in a risk of electric shock.
Check with a qualified electrician or serviceman if you are in doubt as to whether the product is properly
grounded. Do not modify the plug provided with the product – if it will not fit the outlet; have a proper outlet
installed by a qualified electrician.
Do not remove any covers or you may risk injury due to electric shock.
The 120-V model is for use on a nominal 120-V circuit and has a grounding plug that looks like the plug
illustrated in figure A. Make sure the product is connected to an outlet having the same configuration as the plug.
No adaptor should be used with this product.
The 230-V model is for use on a circuit having a nominal rating more than 120-V and is factory-equipped with a
specific electric cord and has a grounding plug that looks like the plug illustrated in figure B. Make sure that the
product is connected to an outlet having the same configuration as the plug in Figure B. No adapter should be
used with this product. If the product must be reconnected for use on a different type of electric circuit, the
reconnection should be made by qualified service personnel.
Truefitness.com / 800.426.6570 / 636.272.7100
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CHAPTER 1: SAFETY INSTRUCTIONS
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CHAPTER 1: SAFETY INSTRUCTIONS
WARNING DECALS:
WARNING: Replace warning labels that may be worn, damaged or missing.
To replace any worn or missing warning decals contact TRUE FITNESS by one of the following: www.truefitness.com or
contact customer service at 800-883-8783.
COMPLIANCES:
This equipment complies with all applicable codes and regulations. For a complete list of compliances, please visit
www.truefitness.com
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CHAPTER 2: ASSEMBLY INSTRUCTIONS
CAUTION:
•
•
Read and understand all instructions and warnings prior to use.
Obtain a medical exam before beginning any exercise program. If at any time during exercise you feel faint, dizzy,
or experience pain, stop and consult your physician.
• Obtain proper instruction prior to use.
• This machine is intended for residential use only.
• Inspect the bike for incorrect, worn, or loose components and do not use until corrected, replaced, or tightened
prior to use.
• Do not wear loose or dangling clothing while using bike.
• Care should be used when mounting or dismounting bike.
• Disconnect all power (if applicable) before servicing bike.
• Do not exceed maximum user weight of 350 lbs.
• Keep children and animals away.
• Use caution when moving and assembling bike.
• All exercise equipment is potentially hazardous. If attention is not paid to the conditions of equipment usage,
death, or serious injury could occur.
• Save these instructions.
*Should you need technical assistance in assembly of your TRUE Fitness product, contact TRUE Fitness Technical
Support at 1-800-883-8783.
PRE-ASSEMBLY CHECK LIST:
Provided Tools:
5mm Hex Wrench
6mm Hex Wrench
Used during step 4 & 5
8mm Hex Wrench
Used during step 4 & 11
15mm Pedal Wrench
Used during step 1 & 2
Used during step 8
NOTE: Phillips Head Screwdriver (used during steps 6, 7, 12 & 13) is NOT provided
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CHAPTER 2: ASSEMBLY INSTRUCTIONS
PRE-ASSEMBLY CHECK LIST (continued):
Provided hardware:
STEP 1 & 2 (FRONT & REAR STABILIZER BARS)
Hex Screw, M10xL55
(X1) Qty. 4
Split Washer, M10
(S1) Qty. 4
Flat Washer, M10
(F1) Qty. 4
STEP 5 (SEAT BACK FRAME PIVOT ASSEMBLY)
Hex Screw, M6xL15
(X5) Qty. 8
Split Washer, M8
(S5) Qty. 8
Flat Washer, M8
(F5) Qty. 8
STEP 4 (SEAT HANDLEBAR)
Counter-bore Hex Screw,
M8xL20
(C4) Qty. 4
Hex Screw, M8xL20
(X4) Qty. 2
Split Washer, M8
(S4) Qty. 2
Flat Washer, M8
(F4) Qty. 2
STEP 6 (REAR SEAT PIVOT COVER)
Phillips Head Screw, M5xL15
(X6) Qty. 2
Flat Washer, M5
(F6) Qty. 2
STEP 11 (FRONT MAST)
STEP 7 (SEAT BACK FRAME COVER)
Phillips Head Screw,
M5xL20
(X7) Qty. 4
Hex Screw, M10xL16
(X11) Qty. 5
Split Washer, M10
(S11) Qty. 5
STEP 12 (MEDIA HOLDER)
Counter-bore
Phillips Head Screw,
M5xL15
(X12) Qty. 2
Flat Washer, M10
(F11) Qty. 5)
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CHAPTER 2: ASSEMBLY INSTRUCTIONS
PRE-ASSEMBLYCHECKLIST(continued):
Provided hardware:
Step 16 (Tablet Holder)
Pan Head Phillips Screw M4
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CHAPTER 2: ASSEMBLY INSTRUCTIONS
PRE-ASSEMBLY CHECK LIST (continued):
Additional Items Provided:
POLAR T34 Transmitter and Chest Strap (Heart Rate Monitor)
Power Adaptor
9V, 1.3A Power Adaptor
12V, 3A Power Adaptor
NOTE: For the 9” Touch Console, a different 12V, 3A Power Adaptor is provided with
the console packaging.
NOTE: For the Orange LED Console, use the 9V, 1.3A Power Adapter provided with
the base unit
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CHAPTER 2: ASSEMBLY INSTRUCTIONS
ASSEMBLY STEPS:
CAUTION:
•
•
•
Use caution when assembling bike. It is recommended that at least two people unpack and assemble bike.
Remove all bike components from packaging.
For each step use hardware in the corresponding bag
Sub-Assembly Identification:
Use the image below as a reference for where the provided sub-assemblies will be located in the complete bike assembly:
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CHAPTER 2: ASSEMBLY INSTRUCTIONS
ASSEMBLY STEPS (continued):
Step 1 & 2 Front and Rear Stabilizer Bars:
CAUTION:
•
•
It is recommended that at least 2 people are used to assemble the bike
To protect the floor from damage, rest the bike frame on a large piece of cardboard packaging
1B
1A
•
•
Rotate the frame forward on the Front
Stabilizer bracket (metal)
At least one person should hold the frame,
while another person completes the remaining
2A
•
•
•
•
•
For each screw, install through split washer then
flat washer
Insert Rear Stabilizer into the metal bracket
Install each screw through the bottom of the metal
bracket, then through the Rear Stabilizer
2B
Rotate the frame backwards on the Rear
Stabilizer
At least one person should hold the frame,
while another person completes the remaining
Front Stabilizer installation steps
•
•
•
For each screw, install through split washer then
flat washer
Insert Front Stabilizer into the metal bracket
Install each screw through the bottom of the metal
bracket, then through the Front Stabilizer
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CHAPTER 2: ASSEMBLY INSTRUCTIONS
ASSEMBLY STEPS (continued):
Step 3 Seat Handlebar Cable Connections:
•
•
Prior to connection, verify the handlebar is in the
correct orientation; graphics on the contact heart rate
thumb switches should be facing up
Connect the handlebar cables, as shown by the
connection lines in the provided diagrams (above, left)
Step 4 Seat Handlebar Assembly:
•
•
•
•
•
Install the seat handlebar bracket into the seat
carriage; the handlebar top bracket should sit
on seat carriage (as shown in diagram, left)
For each counter-bore hex screw (C4,
quantity 4), start each screw through the seat
carriage and handlebar bracket, using the
provided 5mm hex wrench
For each hex screw (X4, quantity 2), install
through quantity 1 split washer (S4), followed
by quantity 1 flat washer (F4)
Start each hex screw through the handlebar
bracket and seat carriage, using the provided
5mm and 6mm hex wrench
Tightening 4 screws (C4) with 5mm hex
wrench and the other 2 screws (X4) with 6mm
hex wrench provided
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CHAPTER 2: ASSEMBLY INSTRUCTIONS
ASSEMBLY STEPS (continued):
Step 5 Seat Back Frame Assembly:
•
•
•
•
Install the seat back frame into the seat carriage
For each hex screw (X5, quantity 8), install through quantity 1 split washer (S5), followed by quantity 1
flat washer (F5)
Secure the seat back frame to the seat carriage by tightening all 8 screws with the provided 5mm hex
wrench
Verify that the seat back frame is secured tightly to the seat carriage; tighten screws if necessary
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CHAPTER 2: ASSEMBLY INSTRUCTIONS
ASSEMBLY STEPS (continued):
Step 6 Rear Seat Pivot Cover Assembly:
•
Install the rear seat pivot cover onto the seat carriage; rear seat pivot cover should mate cleanly with the
front seat pivot cover (as shown in diagram, above)
•
•
For each Phillips head screw (X6, quantity 2), install through quantity 1 flat washer (F6)
Secure the rear seat pivot cover to the seat carriage by tightening both screws with a Phillips head
screwdriver (not provided)
Step 7 Seat Back Frame Cover Assembly:
•
•
Align the seat back cover thru holes (quantity
4) with the seat back frame threaded holes
(quantity 4)
Secure the seat back cover to the seat back
frame by tightening all 4 screws (X7) with a
Philips head screwdriver (not provided)
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CHAPTER 2: ASSEMBLY INSTRUCTIONS
ASSEMBLY STEPS (continued):
Step 8 Pedal Assembly:
•
•
Align the left pedal with the left crank,
and the right pedal with the right
crank (pedals should be clearly
labeled on the pedal strap)
Secure each pedal to the appropriate
crank using the provided pedal
wrench
NOTE: The left pedal is reverse-threaded
(turn counter-clockwise to tighten)
Step 9 Removing Storage Dock:
•
•
•
Remove the plastic storage dock from the
bike frame by pulling the storage dock
vertically away from the frame (as shown
in diagram, left)
Insert storage dock onto the front mast
tube (as shown in STEP 10 diagram)
Verify that the storage dock is in the
correct orientation; the storage dock
compartments and front mast handlebars
should be facing the same direction
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CHAPTER 2: ASSEMBLY INSTRUCTIONS
ASSEMBLY STEPS (continued):
Step 10 Front Mast Cable Connections:
•
•
•
At least 1 person should hold the front mast while
an additional person(s) routes the front mast cables
Route the bundle of cables through the front mast,
as shown in the provided image (left)
A pull-tie has been provided (attached to the front
mast tube) in order to help facilitate this routing
Step 11 Front Mast Assembly:
•
•
•
•
•
•
Install the front mast onto the bike frame; the short
bracket on the bike frame should fit inside the front
mast tube
Verify that the front mast is in the correct orientation;
the storage dock compartments and front mast
handlebars should be facing the seat assembly
For each hex screw (X11, quantity 5), install through
quantity 1 split washer (S11), followed by quantity 1
flat washer (F11)
Secure the front mast to the bike frame by tightening
all 5 screws with the provided 6mm hex wrench
Verify that the front mast is secured tightly to the bike
frame; tighten screws if necessary
Pull the storage dock down vertically so it covers the
bottom of the front mast assembly; the cup holder
should fit inside a mating hole on the plastic shrouds
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CHAPTER 2: ASSEMBLY INSTRUCTIONS
ASSEMBLY STEPS (continued):
Step 12 Media Holder
•
•
Align the media holder thru holes (quantity 2) with the front mast thru holes (quantity 2); verify that the
media holder is in the correct orientation (as shown in diagram, above)
Secure the media holder to the front mast by tightening both screws (X12, quantity 2) with a Phillips head
screwdriver (not provided)
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CHAPTER 2: ASSEMBLY INSTRUCTIONS
ASSEMBLY STEPS (continued):
Step 13 Console Cable Connections:
Orange LED Console
NOTE: Ethernet cable connection is not available on the Orange LED Console
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CHAPTER 2: ASSEMBLY INSTRUCTIONS
ASSEMBLY STEPS (continued):
Step 13 Console Cable Connections (continued):
9” Touch Console
Connect to 4-pin connector
Connect to
6-pin connector
Connect to
5-pin connector
Ground connector
(see next page)
Insert brake
servo white 7pin connector
DO NOT insert
SD55 black 7-pin
connector
All ground wires
must be connected
NOTE: Ethernet cable connection is not available on the 9” Touch Console.
NOTE: For the 9” Touch Console, it is important that the 12V, 3A Power Adaptor is installed.
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CHAPTER 2: ASSEMBLY INSTRUCTIONS
ASSEMBLY STEPS (continued):
Step 14 Console Ground Connection:
•
•
•
•
•
Locate the ground screw; pre-installed into
the grounding hole on the front mast
console bracket
Remove the ground screw with a Phillips
Head screwdriver (not provided)
Thread the shaft of the ground screw
through the metal ring attached to the
green console ground wire (identified on
previous page)
Re-attach the ground screw to the front
mast console bracket
Verify that the metal ground ring is
compressed between the head of the
ground screw and the console bracket
Step 15 Console Front Mast Attachment:
•
•
•
•
•
Locate the console screws (quantity 4); preinstalled into the back of the console
Remove the console screws with a Phillips
Head screwdriver (not provided)
Tuck access console wires into the top
opening of the front mast
Align the console to the front mast
Secure the console to the front mast by
tightening the console screws (quantity 4)
with a Phillips Head screwdriver (not
provided)
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CHAPTER 2: ASSEMBLY INSTRUCTIONS
ASSEMBLY STEPS (continued):
Step 16 Attach Tablet Holder to Console:
•
Attach the two t-shaped bottom
connectors on the tablet holder to the
back of the console as shown.
•
Secure the tablet holder to the back of
the console by fastening the M4 screws
(quantity 2) in the predefined holes as
shown using a Philips Head
screwdriver.
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CHAPTER 2: ASSEMBLY INSTRUCTIONS
ASSEMBLY STEPS (continued):
Unit Leveling (if necessary):
Turn feet (4x, located on the
front and rear stabilizer) to adjust
the levelness of the unit.
Final Unit Connections:
NOTE: For the 9” Touch Console, it is important that the 12V, 3A Power Adaptor is installed
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CHAPTER 2: ASSEMBLY INSTRUCTIONS
ASSEMBLY STEPS (continued):
Seat Bottom Adjustment (if necessary):
The following information discusses the adjustability of the seat bottom position relative to the mesh seat back.
Threaded seat bottom holes used for the
“Back” position
“Back” position
The default seat bottom position is towards the back, creating a minimal amount of space between the seat bottom and the
mesh seat back.
“Forward” position
Threaded seat bottom holes used for the
“Forward” position
To adjust the seat bottom position forward, creating more room between the seat bottom and the mesh seat back,
complete the following steps:
1. Use a hex wrench to uninstall the seat bottom from the seat carriage
2. Slide the seat bottom forward, locating the secondary (“Forward”) threaded seat bottom hole positions
3. Use a hex wrench to re-install the seat bottom to the seat carriage
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CHAPTER 3: PRODUCT OVERVIEW
RECUMBENT BIKE OVERVIEW:
Console Assembly
Contact Heart
Rate Pads
Quick Access
Keys
Bottle Holder
Power Cord
Seat Adjustment
Bar
Pedals
Leveling Feet
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CHAPTER 3: PRODUCT OVERVIEW
BIKE OVERVIEW (continued):
Console Assembly:
The Touchscreen console allows the user to set up a workout program and control the bike during a workout.
Contact Heart Rate Pads:
Allows the user to check their heart rate without wearing a wireless chest strap.
Bottle Holder:
Holds an average size drink bottle for convenient use during a workout.
Seat Adjustment Bar:
Used to adjust the position of the seat to a comfortable position for the user.
Pedals:
Moving part of the bike that provides resistance to the lower body during a workout.
Leveling Feet:
An adjustable system used to aid in the leveling the bike.
Quick Access Keys:
Allow the user to enter a Quick Start or Heart Rate Cruise Control workout and adjust the workload during a workout
without removing your hands from the contact heart rate pads.
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CHAPTER 4: PROGRAMMING & OPERATION
HEART RATE MONITORING:
This bike can monitor a user’s heart rate using either a Polar® compatible chest strap or the metal grips on the hand rails
(called contact heart rate or CHR pads). A chest strap transmits the user’s heart rate to the bike via radio, and the CHR
pads connect to a special computer circuit to extract the user’s heart rate.
Chest Strap Heart Rate Monitoring:
Although this bike functions fine without using the heart rate monitoring feature, this kind of
monitoring gives valuable feedback on the user’s effort level. Chest strap monitoring also allows
users to use Heart Rate Control, the most advanced exercise control system available.
When users wear a Polar® compatible transmitter strap, the bike will display the user’s heart
rate as a digital beats-per-minute (bpm) readout.
The transmitter strap should be worn directly against the user’s skin, about 1-2 inches
below the pectoral muscles/breast line. Women should be careful to place the
transmitter below their bra line.
Initially the transmission signal for heart rate may be erratic or non-existent. Some moisture is
necessary between the strap and the user’s skin for proper transmission. Sweat from exercise
works best, but ordinary tap water may be used prior to the workout if desired.
A Note on Chest Strap Heart Rate Monitoring:
The chest strap produces a radio signal that the bike reads and registers as the user’s heart rate. The accuracy of a reading
may be affected when outside interference is present.
Contact Heart Rate (CHR):
The CHR system will let the user monitor their heart rate without wearing a chest strap. When using the CHR system
users should gently grasp the CHR pads with both hands. Within 30 seconds, the user’s heart rate should be displayed as
digital bpm readout (during the first 30 seconds the system is analyzing and locking in the user’s heart rate). Users should
exercise with smooth body motions and breathe regularly. It is best to avoid talking while using the CHR system, as
talking will cause unrepresentative heart rate spikes of 5 to 10 bpm. To ensure an accurate reading, the user’s hands should
be clean, free of both dirt and hand lotions.
A Note on CHR Accuracy:
CHR monitoring may be less accurate than chest strap monitoring since the heart rate signals are much stronger at the
chest.
HEART RATE CONTROL (HRC):
Introduction:
You are now the owner of the most sophisticated Heart Rate Control equipment available. TRUE HRC is unique and
patented. It accommodates users from rehabilitation to world class athletes, and all those in between. TRUE HRC allows
users to do a completely adjustment free heart rate controlled workout. By training at a specific target heart rate, users can
exercise at a more efficient cardiovascular level.
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CHAPTER 4: PROGRAMMING & OPERATION
HEART RATE CONTROL (continued):
The TRUE HRC system is unique because users must enter the key parameters of the workout; target heart rate, weight,
age, and time, prior to beginning the HRC workout. As users approach their target heart rate, the bike’s computer takes
full control over the workout and changes the workout intensity automatically to keep users near their target heart rate.
This allows for a completely “hands free” workout.
Target Heart Rate:
TRUE’s heart rate control (HRC) workouts let the bike monitor relative exercise intensity by way of the user’s heart rate,
then automatically adjust the workout intensity to keep the user at their target heart rate and thus their desired exercise
intensity. Heart rate is a good measure of the body’s exercise stress level. It reflects differences in physical condition,
fatigue, the comfort of the workout environment, even diet and emotional state. Users should compare their heart rate
with how they feel to ensure safety and comfort.
Consult a physician to determine target heart rate:
Using heart rate to control a workout takes the guesswork out of the workout settings. Consult a physician before using
heart rate controlled workouts for advice on selecting a target heart rate range. Also, it is important to use the bike for
several workouts in the manual mode while monitoring heart rate. Users should compare their heart rate with how they
feel to ensure safety and comfort. After users have spent some time learning how their heart responds to different workout
intensity levels, they will have a better understanding of how to use the bike to reach their target heart rate.
Warm Up:
At the beginning of an HRC workout, the bike is in full Manual Control mode. Users should gradually increase the
workout intensity to slowly raise their heart rate to within 10 beats per minute (bpm) of their target heart rate. The bike
will operate as if in manual mode during the warm up stage. Users control the workout intensity. It is important that the
user starts at a low level of perceived exertion and gradually increase the workout intensity over several minutes until they
approach their target heart rate. This allows the body to adapt to the workout. Increasing the workout intensity gradually
will allow the user to enter the heart rate control stage without overshooting their target, keeping their heart rate within a
few bpm of their target.
*Warming up too fast may cause the user to overshoot their target. If this occurs it may take several minutes before the
computer software can control their heart rate. Users may overshoot and undershoot for several minutes until control is
achieved.
Heart Rate Control Stage:
The bike takes full control of the workout intensity, keeping the user’s heart rate within a few bpm of their target. When
using the Interval HRC Workout, the bike alternates between work and rest intervals.
Cool-Down:
At the end of the workout time or distance, the bike reduces the workout intensity by half and goes back into Manual
Control mode, where users directly control their cool-down.
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CHAPTER 4: PROGRAMMING & OPERATION
PROGRAM DESCRIPTIONS:
Available programs vary depending on the console selected. Please refer to the chart below for assistance in
determining which programs are available on this unit.
$POTPMF
0QUJPOT
9” Touchscreen Console
**
YES
*
YES
Emerge
YES
Quick Start: **
A workout in which the user controls all settings. The workout continues until it is ended by the user
Manual: **
Users enter their weight, workout time or distance. The user controls the workout intensity throughout the workout.
Hill Intervals: **
Hill intervals are in 2-minute segments with increased WORKLOAD to simulate hills.
Rolling Hills: **
A series of gradual increasing and decreasing WORKLOAD changes that simulate rolling hills. Users can adjust their
LEVEL at any time during the workout to increase or decrease intensity of the hills.
Single Hill: **
WORKLOAD increases to a maximum at the mid-point of the workout, then decreases to the finish to simulate one big
hill.
Random Hills: **
A WORKLOAD profile that changes to simulate random hills. Users can adjust their LEVEL at any time during the
workout to increase or decrease the intensity of the hills.
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CHAPTER 4: PROGRAMMING & OPERATION
PROGRAM DESCRIPTIONS (CONTINUED):
Glute Buster: *
A changing WORKLOAD profile simulates hilly terrain to promote intense glute muscle use.
Calorie Goal: *
This workout allows users to choose the number of calories they wish to burn within a specified workout time. The
WORKLOAD will adjust automatically to attain this goal.
Cardio Challenge: *
WORKLOAD and suggested PACE (RPM) increase to a maximum at the mid-point of the workout, then decrease to the
finish.
Pace Intervals: *
This workout suggests PACE (RPM) intervals in 1-minute segments. The PACE SETTER shows the target pace along
with the user’s actual pace (RPM) throughout the workout.
Pace Ramp: *
This workout suggests PACE (RPM) increases to a maximum at the mid-point of the workout, and then decreases to the
finish. The PACE SETTER shows the user’s target pace throughout the workout.
Leg Shaper: *
A workout that suggests PACE changes to work the leg muscles with added intensity.
Distance Workouts:
Choose any one of our 4 common distance workouts - 5k, 10k, 2 mile or 4 mile.
Saved Workouts: *
Access to previously saved workouts.
Custom Pace: *
Users set up their own speed intervals. Easy to change setup screens allow users to customize any PACE SETTER (RPM)
profile to add variation to their cardio session.
Custom Ultra: *
If users are having trouble finding a workout that fits their specific needs, try setting up the Custom Ultra! This completely
customizable workout setup allows WORKLOAD and PACE SETTER interval control as well as the ability to control
interval time.
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CHAPTER 4: PROGRAMMING & OPERATION
PROGRAM DESCRIPTIONS (continued):
HRC Cruise Control: **
While in any program, Cruise Control will allow the user to set current heart rate as target heart rate by pressing a single
button. The Cruise Control program takes control of WORKLOAD to maintain the users target Heart Rate. If Beats Per
Minute exceeds the target by more than 12 BPM the workout will end and Cool Down will begin.
HRC Target: **
Users choose their target heart rate. The workout begins in MANUAL control – Users should gradually increase
WORKLOAD until their heart rate is within 10 bpm of their target. At this point, the machine takes control of
WORKLOAD to maintain the user’s HR within a few beats of their target.
HRC Weight Loss: *
Based on age, this is a heart rate controlled workout at 65% of the user’s maximum heart rate. This creates efficient fat
burning without overtraining. The workout begins in MANUAL control –Users should gradually increase WORKLOAD
until their heart rate is within 10 bpm of their target. At this point the machine takes control of WORKLOAD to maintain
the user’s HR within a few beats of their target.
HRC Aerobic: *
Based on age, this is a heart rate controlled workout at 80% of the user’s maximum heart rate. This keeps users in the
optimum aerobic training range to improve cardio fitness. The workout begins in MANUAL control – Users should
gradually increase WORKLOAD until their heart rate is within 10 bpm of their target. At this point, the machine takes
control of WORKLOAD to maintain the user’s HR within a few beats of their target.
HRC Intervals: *
Intervals of WORK and REST determined by target heart rate. The workout begins in MANUAL control – Users should
gradually increase WORKLOAD until their heart rate is within 10 bpm of their target. At this point, the machine takes
control of WORKLOAD to maintain the user’s HR within a few beats of their target. The rest segment will reduce to
65% intensity of work segment.
Fitness Test: *
A fitness test used to estimate the user’s VO2 max.
Bike Mode Workouts: *
These workouts simulate riding a 21-speed road bike. The resistance changes to constant torque against the pedals and
calculates speed for a more realistic biking experience.
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CHAPTER 4: PROGRAMMING & OPERATION
Touchscreen Display
Touchscreen Overview:
USB Port
Headphone Jack
Warning Decal
Reading Rack
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CHAPTER 4: PROGRAMMING & OPERATION
Touchscreen Overview (continued):
Touchscreen Display:
Used to monitor or control a work out and for feature navigation.
GO Quick Start:
Allows the user to begin a Quick Start workout or preset workout.
Reading Rack:
A ledge on the console can be used to hold a book, magazine, e-reader, or tablet computer during a workout.
USB Port:
Allows users to export workout data to an external USB drive or update the console software.
Headphone Jack:
Standard 3.5mm audio jack used to connect headphones to the console during media playback.
Warning Decal:
Important safety information for users to review prior to using the equipment.
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CHAPTER 4: PROGRAMMING & OPERATION
CONSOLE NAVIGATION:
Home Screen:
The Home Screen is displayed on the console when there is no workout in progress. From this screen the user is
able to select from various options to begin a workout.
B
A
C
D
A) GO Quick Start
Starts a Quick Start workout in which the user controls all settings until the workout is ended.
B) Workout Finder
Displays preset workouts categorized by goal focus categories.
C) Last 10 Workouts
Displays the last ten (10) workouts (latest first) for the user to select. Shows the type of
workout and the time duration set up for it.
D) New User
Allows the user to set up or edit a personal profile for use during a workout. Records user
Name, Age and Weight. It also gives the new user the option of selecting a Saved Workout,
finding a new workout or connecting (pairing) to an external device such as a Mobile App.,
Heart Rate Monitor or Music Player.
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CHAPTER 4: PROGRAMMING & OPERATION
CONSOLE NAVIGATION (continued):
Selecting a Preset Workout:
Access preset workouts by touching Workout Finder on the home screen. View the workouts by using the scroll bar (A)
to sweep up and down the selection list, highlight the desired workout, and touch Next (B) to select it.
Touching the "i" (E) button will display a menu that allows the user to highlight related types of workouts in the list.
Note: Touch the back arrow (C) to return to the previous screen. Touch the "Home" (D) icon to return to the Home screen.
C
D
A
E
B
Workout Data Entry Screen:
This screen allows users to input their personal information or workout goals prior to beginning a workout. To set a
value, touch and highlight the value you wish to change (A) touch the Keypad button (B) to display the keypad and type
in the desired value on the keypad.
Note: Workout Data Entry Screens vary by program selection.
A
B
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CHAPTER 4: PROGRAMMING & OPERATION
CONSOLE NAVIGATION (continued):
Workout Data Screens:
During any workout, a Workout Data Screen will be displayed to give the user a comprehensive visual overview of
their current workout data.
A
D
B
C
E
F
A) Calories / METS Display:
During the workout, this display will alternately show the
calories burned and the METS (Metabolic Equivalent)
calculation up to the current moment of the workout.
D) Heart Rate:
B) Distance:
E) Level:
Displays the virtual distance traveled up to the current
moment of the workout.
C) Time / Remaining:
During the workout, this display will alternately show
the time elapsed in the workout and the time remaining
before the workout ends. (Note: This field will not
populate during a Quick Start or Manual workout.)
Shows the user’s heart rate in a digital beats per minute
(BPM) readout.
Displays the resistance of the pedals in terms of
pedaling up an incline. Touching the "-" and "+" buttons
allows the user to decrease or increase the resistance.
F) RPM (Revolutions Per Minute):
Shows the speed the user is maintaining in terms of the
number of revolutions of the pedals per minute.
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CHAPTER 4: PROGRAMMING & OPERATION
CONSOLE NAVIGATION (continued):
Workout Data Screen Controls:
The Workout Data Screens contain various controls that allow users to adjust workout settings and to customize their
overall workout experience.
C
A
B
• A) Change View:
There are three Workout Data Screen views available. Switch between the screens by touching the center of the display.
Linear Graphic
•
Lap Track
Time Elapsed
B) Cool Down:
Touching this button allows the user to end their current workout with a two minute low intensity cool down period.
When Cool Down is activated the unit is in manual mode and the user directly controls all settings.
•
C) HRC Cruise Control:
Engages Heart Rate Control to allow the equipment to maintain the user’s current heart rate through automatic workload
adjustments (when the user is utilizing heart rate monitoring).
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CHAPTER 4: PROGRAMMING & OPERATION
CONSOLE NAVIGATION (continued):
•
D) Source:
For Bluetooth Audio and to pair a mobile device with the console name on the screen. The user is given control
over volume adjustments, mute and channel navigation.
D
E
F
• E) Show Tools:
Touching the "Show Tools" button (A) will display various options. Touching "Bike Mode" (1) toggles it on, display the
MPH dial (2) and simulates riding a 21-speed (3) road bike. The resistance changes to constant torque against the pedals
and calculates speed (4) for a more realistic biking experience. Touching the "+" and "-" keys (3) will change the simulated
gears. Touching the KPH / MPH Button (5) will toggle between having all values displayed as English or Metric units.
Touching the "Heart Rate Workout Data" (6) button allows the user to choose the type of Bluetooth Heart Rate device.
5
A
1
2
6
4
3
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CHAPTER 4: PROGRAMMING & OPERATION
CONSOLE NAVIGATION (continued):
• F) Stop / Pause:
The "Stop Pause" button allows the user to pause the current workout or stop it altogether and begin a two minute cooldown.
Workout Summary Screen:
At the end of a workout the Summary Screen will display an overview of the workout data (A). The workout data can
be exported to another device through the Bluetooth connection. Return to the Home Screen by touching "Home".
A
B
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CHAPTER 4: PROGRAMMING & OPERATION
ADVANCED CONSOLE FUNCTIONS:
Entering Service Mode:
Entering Service Mode can be completed by touching and holding the upper left section of the screen (A) for 3-5
seconds or until the TRUE logo begins to blink. Then touch and hold the “Workout Finder” icon (B) until "Service"
screen displays.
A
B
Service Menu:
The first screen displayed after entering service mode is the Service Menu. From this menu technicians can access all of
the service mode features by selecting different categories. Touch an item to to highlight a category (A) then touch the
"Next" button.
A
B
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CHAPTER 4: PROGRAMMING & OPERATION
ADVANCED CONSOLE FUNCTIONS (continued):
Summary Screen:
The Summary Screen provides an overview of the unit’s current settings (values cannot be changed in this screen).
A
D
B
C
E
A) Product Model:
The model number that the console is currently configured to.
B) Software Version:
The current version of software that is installed on the console.
C) Units:
Displays the units the console is currently using as default (U.S. or Metric).
D) Max Watts:
Displays the maximum power the unit is capable of producing.
E) Max User Weight:
The amount of user weight that the unit can support.
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CHAPTER 4: PROGRAMMING & OPERATION
ADVANCED CONSOLE FUNCTIONS (continued):
Utilities Menu:
The utilities menu contains multiple screens that allow the technician to change various console settings. Settings are
broken down into two categories - "Product Setup" and "Software Setup". To adjust settings, touch and highlight a
category (A) and then touch the "Next" button (B) to start the process.
A
B
Utilities Menu - Product Setup:
The product setup screen allows for adjustments to be made to the model configuration, TRUE’s recommendation is to
only use the Setup Wizard to adjust these attributes. After touching the Setup Wizard Selection button (A), simply
follow the on screen instructions to complete the setup procedure
WARNING:
Misconfiguration of the console may cause damage to the unit and void the manufacturer warranty. If necessary, please
contact TRUE Fitness Technical Support at 800-883-8783 for assistance.
A
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CHAPTER 4: PROGRAMMING & OPERATION
ADVANCED CONSOLE FUNCTIONS (continued):
Utilities Menu - Software Update:
TRUE may periodically release software updates to ensure users enjoy the best workout experience available.
Due to the complex nature of this procedure, it is recommended that any software update be completed by a
TRUE certified service professional.
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CHAPTER 4: PROGRAMMING & OPERATION
ADVANCED CONSOLE FUNCTIONS (continued):
Options Menu:
The options menu contains 12 Settings with various options available for each. To navigate the options menu, use the
scroll selection buttons (A) to highlight the option to be changed and use the Workload keys to adjust the options. Once
the changes are complete, press the back selection button (B) and the changes will be automatically saved.
B
A
Language:
Select a default Language for the unit. All settings and workout data will be displayed in that language.
Units:
Choose how the workout data is displayed by default.
Save Workout:
Turns the saved workout feature on or off.
Heart Rate Priority:
Determines the order in which the unit reads heart rate data.
Cooldown:
Adjusts the length of the cooldown time at the end of a workout.
Sleep Mode Time:
The amount of time the unit can be idle before entering sleep mode. By choosing the “Off” setting, the unit will remain
powered.
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CHAPTER 4: PROGRAMMING & OPERATION
ADVANCED CONSOLE FUNCTIONS (continued):
Options Menu (continued):
Max Workout Time:
This setting will limit the amount of time that all workouts can last. By choosing the “Off” setting, the time will be
unlimited (this setting does not apply to manual workouts or distance workouts).
Finder Timeout:
Choose how long the Workout Finder remains on the screen without any user interaction. By choosing off, the Workout
finder will stay open until closed by a user.
Setup Timeout:
Choose how long the workout data entry screen will remain on the display without any user interaction. By choosing the
“off” setting, the data entry screen will be displayed until closed by a user
Summary Timeout:
Determines the amount of time the Workout Summary Screen will remain on the display. By choosing the “Off” setting,
the summary will be displayed until ended by a user.
Pause Time:
This setting will limit the amount of time that a workout can be paused before it automatically ends. By choosing the “Off”
option, the unit will remain paused until the user resumes or ends the workout.
Factory Defaults:
Resets all settings in the options menu to factory defaults.
Diagnostics Menu:
The diagnostics menu contains tools used to help diagnose errors and performance issues. The tools are broken down
into three categories. To use a tool, highlight a category (A) by using the scroll selection buttons and pressing the enter
selection button (B) to confirm the selection.
A
B
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CHAPTER 4: PROGRAMMING & OPERATION
ADVANCED CONSOLE FUNCTIONS (continued):
Diagnostics Menu - Calibration/Test & Production Test:
These menus are currently not used on bikes or ellipticals.
Diagnostics Menu - Error Log:
Error codes are an important part of troubleshooting any issues with the unit. Any time an error occurs it is entered into
the error log for review by a service professional. This console is capable of storing the ten most recent errors. The error
log can be cleared by pressing the Next button (A), but it is not recommended.
A
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CHAPTER 4: PROGRAMMING &
OPERATION
ADVANCED CONSOLE FUNCTIONS (continued):
Statistics:
An overview that includes distance, time, manual program count, preset program count, and apple device connections.
These statistics can be exported to a connected USB drive by using the scroll selection buttons (A) to highlight the USB
Export option and selecting the Enter button (B). The data can be cleared by selecting Clr Man/Prog/BT (C), but it is not
recommended.
A
C
B
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CHAPTER 4B: EMERGE OPERATION
EMERGE OVERVIEW:
Upper LED
Display
Upper LED
Displays
Numeric Keypad
HRC Cruise
Control
Increase
Workload
Decrease
Workload
Start
Workout
Finder
Change
Display
Reading
Rack
Warning
Decal
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Target
HRC
Enter
44
CHAPTER 4B: EMERGE OPERATION
EMERGE OVERVIEW (continued):
Workload Keys:
Manually increases or decreases the workout intensity.
Start:
Allows the user to begin a Quick Start workout or preset workout.
Workout Finder:
Pressing this button scrolls through available workouts. When the desired workout is displayed, the user must press start
to begin the workout.
Change Display:
Toggles the data in the upper LED display between available options.
Reading Rack:
A ledge on the console that can be used to hold a book, magazine, e-reader, or tablet computer during a workout.
Warning Decal:
Important safety information for users to review prior to using the equipment.
Target HRC:
Starts a Target HRC workout.
*See Program Descriptions Section
Enter:
Press this key to confirm a selection in a preset workout.
HRC Cruise Control:
Engages Heart Rate Control to allow the equipment to maintain the user’s current heart rate through automatic
workload adjustments (when the user is utilizing heart rate monitoring).
Numeric Keypad:
A small panel of keys on the console that allow the user to quickly enter numeric data.
Lower LED Display:
Displays the workout profile of the current program.
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CHAPTER 4B: EMERGE OPERATION
EMERGE OVERVIEW (continued):
Upper LED Display:
Shows the workout data of the program in progress in four value displays.
Value Display #1
Value Display #2
Standard Value
Time – The amount of Distance – An
time remaining in the estimate of how far
workout.
the user has traveled .
Value When
CHANGE DISPLAY
Button is Pressed
Work Level – The
selected workload
level.
Watts – The amount
of mechanical power
the unit is receiving
from the user.
Value Display #3
RPM –The users
pedal cadence.
METs – The user’s
metabolic equivalent.
Value Display#4
Heart Rate – Beats per
minute display of the
user’s heart rate
(when using heart rate
monitoring).
Calories – an estimate
of the calories burned.
*The estimate does
not include the user’s
basal metabolic rate.
CONSOLE NAVIGATION:
Selecting a Preset Workout:
To begin a preset workout, press the Workout Finder button (A) until the desired program is shown in the Upper LED
Display (B) and then press the Enter button (C).
*To begin a Target HRC Workout, press the HRC Cruise Control button (D) followed by the Enter button (C)
B
A
C
D
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46
CHAPTER 4B: EMERGE OPERATION
CONSOLE NAVIGATION (continued):
Workout Data Entry:
Before beginning a preset workout, the console will ask the user for information in order to give more accurate
workout data. To adjust the Data Value (A), use the Up and Down Workload Keys (B) or use the numeric
keypad (C). Once the desired value is displayed, press Enter (D) to move to the next Data Value. Once all data
has been entered press Start (E) to begin the workout.
A
B
C
E
D
Workout Summary:
Once a workout has ended the console will display a workout Summary which will give the user an overview of
their workout which includes; Time, Average Heart Rate, Max Heart Rate, Average RPM, Max RPM, Distance
and Calories. To Clear the Summary and return to the home screen press and hold the Enter button (A).
A
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47
CHAPTER 4B: EMERGE OPERATION
ADVANCED CONSOLE FUNCTIONS:
WARNING:
Misconfiguration of the console may cause damage to the unit and void the manufacturer warranty. If necessary, please
contact TRUE Fitness Technical Support at 800-883-8783 for assistance.
Entering Diagnostics Mode:
With the console powered up
Press and hold the + WORKLOAD key for 10 seconds or until the console beeps. NOTE: If the sound is turned off no
beep will be emitted from the console.
Continue holding the +WORKLOAD key and simultaneity press the ENTER key.
Use the + or - WORKLOAD keys to select SETUP then press ENTER
Use the + or - WORKLOAD keys to scroll through the available options then press ENTER to select
Use the + or - WORKLOAD keys to adjust options then press ENTER
Use the + or - WORKLOAD keys to scroll to the end of the options list then press ENTER to Exit.
Available options:
Display Units (English, German, French or Spanish language
Time (Sets the default program time)
Weight (Sets the default user weight)
Pause Duration (Time the console will wait before resetting when in a program)
Sleep (Sets the time the unit sit unused before the console goes into sleep mode)
Sound (on or off)
RPM (Not used)
Setting the Sleep Timer:
The following steps allow the Sleep Timer (time without use after which the console will go dim) to be adjusted. The
default Sleep Timer is 30 minutes*.
STEP 1: Press and hold the “Workload +” button until you hear a beep. Continue to hold the “Workload +” button
STEP 2: While holding the “Workload +” button, press the “Enter” button. Release both buttons.
STEP 3: The console display window should read “ENTER MODE SEL”. If this is not visible, repeat steps 1 & 2.
STEP 4: Use the “Workload +” and “Workload -" buttons to cycle through the menu.
STEP 5: When the display window reads “SETUP”, press the “Enter” button.
STEP 6: Use the “Enter” button to cycle through the console setup menu**
STEP 7: When the display window reads “SLEEP TIMER”, use the “Workload +” and “Workload -" buttons to adjust the
Sleep Timer feature
STEP 8: Press and hold the “Enter” button to exit
*If a workout has been paused, the Sleep Timer does not begin until the Pause Timer is complete.
Truefitness.com / 800.426.6570 / 636.272.7100
48
CHAPTER 5: CARE & MAINTENANCE
CARE & MAINTENANCE:
It is important to perform the minor maintenance tasks described in this section. Failure to maintain the bike as described
here could void the TRUE Fitness Warranty. To reduce the risk of electrical shock, always unplug the unit from its power
source before cleaning or performing any maintenance tasks.
Inspection:
TRUE Fitness is not responsible for performing or scheduling regular maintenance or inspections.
Users should inspect the bike daily. Look and listen for slipping belts, loose fasteners, unusual noises, worn or frayed
power cords, and any other indications that the equipment may be in need of service. If any of these are noticed, obtain
service. Do not attempt to use the bike until proper service has been performed or damaged parts have been replaced.
Important:
If you determine that the bike needs service, make sure that the bike cannot be used inadvertently. Turn the unit off, and
then unplug the power cord from its power source. Make sure other users know that the bike needs service.
To order parts or to contact a TRUE Authorized Service representative, please visit www.truefitness.com.
CLEANING THE EQUIPMENT:
After Each Use:
Use GymWipes™ Antibacterial wipes or spray a solution of 30 parts water to 1 part mild detergent to dampen a soft cloth
and wipe all exposed surfaces.
Use a LCD/screen cleaner or spray a solution of 1 part 91% isopropyl alcohol and 1 part water to dampen a soft cloth and
wipe the surface of the console. This helps remove fingerprints, dust, and dirt.
Weekly:
Vacuum any dust or dirt that might have accumulated under or around the bike or any cover vents.
*Clogged air vents can prevent adequate cooling, causing a shortened life.
CAUTION:
Do not use any acidic cleaners. Doing so will weaken the paint or powder coatings and may void the TRUE Fitness
Warranty. Never pour water or spray liquids on any part of the bike. Allow the bike to dry completely before using.
Frequently vacuum the floor underneath the unit to prevent the accumulation of dust and dirt, which can affect the
smooth operation of the unit.
LEVELING THE UNIT:
The bike or elliptical has adjustable feet. Make sure that the running surface is level.
If the bike or elliptical is placed on an uneven surface, adjusting the feet can help,
but may not compensate for extremely uneven surfaces.
CAUTION:
If the bike is not level the user may experience knocking or clicking sounds.
Truefitness.com / 800.426.6570 / 636.272.7100
48
CHAPTER 5: CARE & MAINTENANCE
OTHER SCHEDULED PREVENTIVE MAINTENANCE:
TRUE recommends that yearly scheduled maintenance be performed by a qualified service technician. Please contact
your dealer or visit www.truefitness.com to contact a local TRUE authorized service technician.
Scheduled Preventive Maintenance:
a. Check error log in console.
b. Remove shroud covers and vacuum any debris out of the speed sensor, control electronics and moving parts.
c. Move unit and vacuum underneath.
d. Check belt tension and tracking.
e. Inspect all fasteners.
f. Inspect all electrical connections.
g. Inspect all components for abnormal or premature wear.
h. Inspect and lubricate pedal threads on bike to prevent corrosion.
CAUTION:
Use only TRUE Fitness certified service providers.
LONG TERM STORAGE:
When the bike is not in use for any length of time, turn it off. Make sure that the power cord is unplugged from the power
source and is positioned so that it will not become damaged or interfere with people or other equipment.
Storing the Chest Strap:
Store the chest strap in a place where it remains free of dust and dirt such as, in a closet or drawer. Be sure to protect the
chest strap from extremes in temperature. Do not store it in a place that may be exposed to temperatures below 32° F (0°
C). To clean the chest strap, use a sponge or soft cloth dampened in mild soap and water. Dry the surface thoroughly with
a clean towel.
Truefitness.com / 800.426.6570 / 636.272.7100
49
CHAPTER 6: CUSTOMER SERVICE
CONTACTING SERVICE:
TRUE Fitness recommends that you gather the serial number, model number, and a brief description of the reason for the
request. After information has been gathered you may choose to contact your selling dealer or local service company to
set an appointment. (If you are not familiar with who is in your area, you may visit our website at www.truefitness.com
and use our dealer locator to obtain the contact information for the closest dealer)
You may also contact TRUE Fitness’ customer support team by calling 800.883.8783 or e-mailing us at
service@truefitness.com Monday – Friday during normal business hours.
TRUE FITNESS SERVICE DEPARTMENT
865 HOFF ROAD
ST. LOUIS, MO 63366
1.800.883.8783
HOURS OF OPERATION: 8:30 A.M. - 5:00 P.M. CST
E-MAIL: service@truefitness.com
CONTACTING SALES:
Interested in TRUE Products? Please contact us with any sales or product inquires so that we may direct you to the
appropriate sales representative to answer your questions.
TRUE FITNESS HOME OFFICE
865 HOFF ROAD
ST. LOUIS, MO 63366
1.800.426.6570
HOURS OF OPERATION: 8:30 A.M. - 5:00 P.M. CST
E-MAIL: sales@truefitness.com
Truefitness.com / 800.426.6570 / 636.272.7100
50
CHAPTER 6: CUSTOMER SERVICE
REPORTING FREIGHT OR PARTS DAMAGE:
Unfortunately, sometimes materials can be damaged during shipment. If materials are damaged during shipment, please
follow the guidelines below to determine the appropriate process for you to follow in case of damages.
Severe Damage:
Obvious damage to external packaging / internal product. Please refuse the shipment and it will be returned to TRUE
Fitness by the carrier. Contact the TRUE Fitness customer support team by calling 800.883.8783 or sales support team by
calling 800.426.6570 Monday-Friday during normal business hours to notify us that the shipment has been refused. Once
we have received the damaged shipment, a replacement shipment will be sent to you. Only refuse the damaged piece if the
shipment is multiple boxes.
Slight Damage:
The box may have minimal damages and you are not sure if the actual product is damaged or not. You must sign the bill
of lading as damaged when accepting the shipment. Once you have opened the box and you have determined something is
indeed damaged please gather the serial number, model number, description and photos of damages. Please make sure the
photos include the damaged product as well as the damaged box the product arrived in. Contact the TRUE Fitness
customer support team by calling 800.883.8783 or sales support team by calling 800.426.6570 Monday-Friday during
normal business hours.
Concealed Damage:
You may receive a shipment that looks intact and discover once the box has been opened that there are hidden
damages. Please notify the carrier immediately. We will not be able to file a claim if the carrier is not notified in a timely
manner. Once you have called the carrier you will need to gather the serial number, model number, description and
photos of damages. Contact the TRUE Fitness customer support team by calling 800.883.8783 or sales support team by
calling 800.426.6570 Monday-Friday during normal business hours.
Truefitness.com / 800.426.6570 / 636.272.7100
51
CHAPTER 7: ADDITIONAL INFORMATION
TROUBLESHOOTING GUIDE:
This troubleshooting guide is intended to assist in diagnostics only and is not all inclusive. Technical specifications, error
codes and programming are subject to change without notice. TRUE accepts no liability for any damage or loss suffered by
persons whom rely wholly or in part on any description or statement contained within this manual. Please visit
www.truefitness.com to obtain the most recent version of all manuals and contact the TRUE Service Department at 800883-8783 for assistance with troubleshooting and diagnostics.
Malfunction
No Power
Unit resets or
pauses randomly
Resistance
hesitates or slips
when pedaling
Rubbing or
knocking sound
from unit when in
operation
Heart rate is
displaying
erratically or not
displaying
Possible Cause
Power cord not fully seated in
socket
No power at wall outlet
Optional ERP board damaged
Battery is discharged
Motor control board damaged
Damaged power cord
Power cord not fully seated in
socket
Insufficient power
Error code is displayed on
console
Speed sensor out of alignment
Pinched or loose main
communication cable
Corrective Action
Loose belt tension
Contact True Fitness Customer Service Department
Uneven floor
Loose hardware
Loose Pedal
Adjust equipment with leveling feet.
See Chapter 5: inspections
See Chapter 5: inspections
Bearings may be damaged
Brake assembly may be damaged
Drive belt may be misaligned
Transmitter belt contacts are not
making good contact with the
skin
Contacts on the transmitter belt
are not moist
Transmitter belt is not within 3
feet (1 meter) of the heart rate
receiver
Transmitter belt is not the correct
frequency or is encoded
Contact True Fitness Customer Service Department
Contact True Fitness Customer Service Department
Contact True Fitness Customer Service Department
Inspect power connection at the unit and outlet
Use a voltmeter to verify power at wall outlet
Contact True Fitness Customer Service Department
Charge the battery overnight with optional power supply
Contact True Fitness Customer Service Department
Replace power cord
Inspect power connection at the unit and outlet
Verify output voltage from 20A outlet with a voltmeter
Contact True Fitness Customer Service Department
Contact True Fitness Customer Service Department
Contact True Fitness Customer Service Department
Readjust the transmitter belt so that it is in full contact with
the skin
Moisten the contacts on the transmitter belt
Adjust your position on the belt so that you are within 3 foot
(1 meter) of the console
Polar equip or compatible receiver use 4.8kHz un-encoded
receiver
Truefitness.com / 800.426.6570 / 636.272.7100
52
CHAPTER 7: ADDITIONAL INFORMATION
TROUBLESHOOTING GUIDE (continued):
The battery inside the transmitter
belt is depleted
Heart rate is
displaying
erratically or not
displaying
(continued)
Another user wearing a
compatible transmitter strap is
within 3 foot (1 meter) of the unit
Environmental interference from
high voltage power lines
Environmental interference from
computers
Environmental interference from
motor driven appliances
Environmental interference from
cell or cordless phone
Environmental interference from
Wi-Fi router
replace the transmitter belt with a compatible transmitter
belt
Move the units so that there is more space in-between units
Move the unit to another position within the room or move
the cause of the interference until heart rate reading are
stable. If the probable source of interference is plugged into
the same outlet move the suspect source to another outlet.
Truefitness.com / 800.426.6570 / 636.272.7100
53
R E
s
D E N T
A L
ES700 RECUMBENT
Power Source noVMA
TECHNICAL
SPECIFICATIONS
Cord Length 8'(2.4M)
onve Motor
Crank
Single Stage Drive System wih Poly·V Beh
3.Piece Forged Steel CrankS-y$tem with Sealed Bearings
Resistance Source Eddy O.irrent Brake
Res�tance Levels 25 (Emerge). 30 (Escalate')
Workload Range �-450 watts
Frame Construction
Pedals
Seat
Handlebar Design
Quick Access Control
Robotically �ed Hea,y-Gaugesteel
Dual Sided and Weighted wlh Integrated Racheting Stiap
Reclining Fatigue Resistant Elastic Mesh Sea Back with Conforming Lulltar Support and 34 PosRion Settings
Two Positi011$ wih Moistura Resistant Slee.es
llulti·Function Thumb Contrcis
Contact Heart Rate t,1onitoring Yes
Wireless Heart Rate t,1001toring Polai'> Comp;itible
Disp l ay Emerge, 9" Toumscreen (� Workouts up to 3S, Six iSl User Profiles up to six (6) sared workouts each)
AVAILABLE OONSOLES
SAFETY
Reinforced walk-Through Design
REGULATORY APPROVALS
ffi UL1647, CSA. CE. EfP57, FO:. AS4092. C·TICK
�er Bottle Heider, Accessory Trav; Over llolded Reading Rack/Tablet Holder
Accessories
EXTRAS
PHYSI CllL Sl'£CIFICATIOHS
Footprint
!B"L x26"11'A 50A"H (147 cmx66 cmx128cm)
Madine weight 163 lbs. (74 kg)
t.<aJ<imuni user weight 350 lbs. (I!& kg)
WARRANTY
Portability
y,granty Type
2 Front Transiat Wteals
lesoential
Frame l ifetime
Parts 10Years
Toudlscraen /Years
Labor 1Year
Warranties outside the U.S. and Canada may vary - Please contact your dealer for details.
Specifical: ions subject to change with out notice.
ROCHl4
CHAPTER 7: ADDITIONAL INFORMATION
Residential Limited Warranty
ES700 Upright Bikes
Save time and register online!
Activate Multiple Warranties at truefitness.com.
All TRUE® Fitness products are distributed by TRUE and are
warranted to the original registered Product purchaser and the
parts of the TRUE product (the “Product”) listed below, under
normal use and service, shall be free of manufacturing defects in
workmanship and materials only for the period of time beginning
from the original date of purchase set forth below:
Frame*
Lifetime
Parts
Electrical
Touchscreen
Wear Items
Cosmetics
10 Years
7 Years
10 Years
6 Months
Labor
Parts
Cosmetics
Device Connectivity
Parts
Cosmetics
Cosmetics
The bike cosmetic parts are warranted for defects in material and
workmanship for six months with labor warranty to match the parts
warranty period. This limited warranty does not cover damage or
equipment failure resulting from or caused by
improper assembly/ installation, failure to follow instructions and
warnings in owner’s manual, accident, misuse, abuse, unauthorized
modification, or failure to provide reasonable and necessary
maintenance. This limited warranty will apply, but may not be limited to
paint/coatings, covers/caps, badges, overlays, pedal, pedal strap, and
seat cushions.
Device Connectivity
1 Year
6 Months
Device Connectivity elements; headphone jack and USB port are
warranted for defects in material and workmanship for 90 days with
no labor warranty.
90 Days Parts,
No Labor
Labor
Labor is covered for a period of one year from the date of purchase
unless otherwise expressed within this limited warranty as long as a
TRUE authorized service provider performs the service. Service that
requires
over 50 miles of travel may be subject to additional charges.
NOTE: Warranty valid for USA and Canada only.
NOTE: Failure to register this product will result in no servicing or
authorization of parts to be shipped.
NOTE: Buying after-market products from a 3rd party will result in
voided warranty.
Reasonable and necessary maintenance guidelines
can be found in the owner’s manual.
NOTE: This product is intended for in-home use only. Do not use
this bike in a commercial or institutional setting. Doing so may
void the expressed warranty.
Claims Procedure
Frame
The frame is warranted for defects in material and workmanship
for as long as the original purchaser owns the Product. The frame
is warranted for labor and freight (for parts shipped from TRUE)
for one year from date of purchase. * This limited warranty on
structural frame does not include paint or coatings.
Parts
The bike electrical parts and wear items are warranted for defects
in material and workmanship for ten years with one year labor
warranty. The touchscreen console is warranted for defects and
materials and workmanship for seven years with one year labor
warranty. This limited warranty does not cover damage or
equipment failure resulting from or caused by improper
assembly/installation, failure to follow instructions and warnings
in owner’s manual, accident, misuse, abuse, unauthorized
modification, or failure to provide reasonable and necessary
maintenance. *True Fitness shall not warrant the performance of
the heart rate system on its products, as the heart rate system
performance varies, based on user’s physiology, age, method of
use and other factors. * This limited warranty shall not apply to
Software version upgrades.
TRUE Limited Warranty service may be obtained by contacting the
authorized TRUE dealer from whom the Product was purchased. If the
dealer from whom the Product was purchased is no longer an
authorized TRUE dealer, then TRUE Limited Warranty service may be
obtained by contacting TRUE directly using the following information:
TRUE Fitness, Service Department
865 Hoff Rd.
St. Louis, MO.
63366
1-800-883-8783, (Hours of operation 8:30am - 5:00 pm CST)
truefitness.com / 800.426.6570 / 1.636.272.7100
Truefitness.com / 800.426.6570 / 636.272.7100
54
CHAPTER 7: ADDITIONAL INFORMATION
Residential Limited Warranty
ES700 Upright Bikes
Save time and register online!
Activate Multiple Warranties at truefitness.com.
The above Limited Warranty is subject to and will be in
accordance with the conditions set forth below:
1. THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS
AND YOU MANY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM
STATE TO STATE.
2. This Limited Warranty can be processed only if the Warranty
Registration Form is completed on-line; or if the attached form is
filled in, signed by the original purchaser and mailed to TRUE
within 30 days of purchaser’s receipt of this Product. The serial
number must be intact on the Product for this Limited Warranty
to be valid.
3. This Limited Warranty applies to the product only while the
Product remains in the possession of the original purchaser and
is not transferable.
4. This Limited Warranty becomes VALID ONLY if the Product is
initially assembled/installed by a TRUE authorized dealer/
technician (if anyone other than a TRUE authorized dealer/
technician initially assembles and installs the Product, this
Limited Warranty will be void unless the written authorization of
TRUE is first obtained).
5. This Limited Warranty does not cover damage or equipment
failure resulting from or caused by improper assembly/
installation, failure to follow instructions and warnings in owner’s
manual, accident, misuse, abuse, unauthorized modification, or
failure to provide reasonable and necessary maintenance (as
referenced in the owner’s manual.)
6. This Limited Warranty applies only to the cost of repair or
replacement of parts and does not include labor (beyond the
above warranty period), transportation, service, return and
freight charges associated therewith except as expressly
specified herein.
7. This Limited Warranty shall not apply to: Service calls to
correct installation of the equipment or instruction to owners on
how to use the equipment; or any labor costs incurred beyond
the applicable labor warranty period.
8. This Limited Warranty, which is given expressly and in lieu of
all other express warranties, constitutes the only warranty made
by TRUE.
9. ANY IMPLIED WARRANTY, INCLUDING WITHOUT LIMITATION
THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE, IS LIMITED IN DURATION AND REMEDY
TO THE TIME PERIOD COVERED BY THE LIMITED WARRANTY.
SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN
IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY
NOT APPLY TO YOU.
10. THE REMEDIES DESCRIBED ABOVE ARE YOUR SOLE AND
EXCLUSIVE REMEDIES AND TRUE’S ENTIRE LIABILITY FOR ANY
BREACH OF THIS LIMITED WARRANTY. TRUE’S LIABILITY SHALL
UNDER NO CIRCUMSTANCES EXCEED
truefitness.com / 800.426.6570 / 1.636.272.7100
THE ACTUAL AMOUNT PAID BY YOU FOR THE PRODUCT, NOR
SHALL TRUE UNDER ANY CIRCUMSTANCES BE LIABLE FOR ANY
CONSEQUENTIAL, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES
OR LOSSES, WHETHER DIRECT OR INDIRECT. SOME STATES DO
NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR
EXCLUSION MAY NOT APPLY TO YOU.
NOTE TO AUTHORIZED WARRANTY LABOR PROVIDERS:
Warranty labor reimbursement or warranty parts rights may not
be transferred to, reassigned to, a third party without the express
written consent of TRUE. Even jobbing out warranty labor
requires TRUE’s written approval.
BIKE SERIAL NUMBERS:
The Bike comes with two serial numbers; one on the base and
one on the display console (see diagram below). The serial
number on the base is located on the bottom of the crossbar. The
console serial number is located on the bottom right side of each
console. Please write down your serial numbers below and keep
for your records.
CONSOLE SERIAL NUMBER:
BASE SERIAL NUMBER:
CONSOLE SERIAL
NUMBER:
SAMPLE SERIAL NUMBER STICKER:
BASE SERIAL
NUMBER:
KEEP THIS PAGE FOR YOUR RECORDS
Truefitness.com / 800.426.6570 / 636.272.7100
55
CHAPTER 7: ADDITIONAL INFORMATION
Residential Limited Warranty
ES700 Upright Bikes
Thank you for purchasing a TRUE product. To validate the TRUE product warranty the fast and easy way,
please go online now to www.truefitness.com and register your product. The information you provide
will never be distributed to any other individuals or agencies for any purpose. If you prefer to mail your
warranty card, have the owner of the product complete the information below and return it to TRUE Fitness
Technology within 30 days from the date of equipment installation.
To mail your warranty information, please fill in the information below (or save postage and register online
at www.truefitness.com):
Residential Warranty Registration
Model Type:
Treadmill
Elliptical
Bike
Other
7. If you answered “yes” to question 6, what type do you
plan to purchase?
a. Treadmill
b. Elliptical
c. Stationary Bike
d. Free Weights
e. Gym
c. Other
Date of Purchase
Purchased From (dealer name)
First Name
8. What is your annual household income? (Optional)
a. Under $50,000
b. $50,000 - $75,000
c. $75,000 - $100,000
d. $100,000 - $150,000
e. $150,000+
Last Name
Address
City
State
ZIP
Email Address
Phone
1. Where did you first learn about TRUE?
a. Dealer
b. Website
c. Referral
d. Gym/Club
e. Current Customer
f. Other
2. The primary user(s) is:
a. Male
c. Both
9. You are a valued customer of TRUE and your suggestions
allow us to continually improve your experience. Is there
anything else you would like us to know? Please explain:
CONSOLE SERIAL NUMBER:
b. Female
3. Do you currently belong to a health club?
a. Yes
b. No
4. Your age group:
a. Under 25
c. 36-45
e. 56-65
6. Do you plan to purchase more fitness equipment
in the next 6-12 months?
Yes
No
BASE SERIAL NUMBER:
b. 25-35
d. 46-55
f. 65+
5. What was the primary reason you bought a
TRUE product? (Check only one)
a. Design/Appearance
b. Dealer
c. Price
d. Ease of Operation
e. Quality of Construction
f. Size
g. Reputation
h. Warranty
i. Friend/Family Recommendation
truefitness.com / 800.426.6570 / 1.636.272.7100
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56